Service History 1725 - Appliance Express

Near Buda, TX 78610

Brandon

Job Details: 10/26/2018

DISHWASHER MAYTAG MDB4949SDE3 "Customer wanted Saturday appointment, I told customer I would take care of them on Saturday morning.; schdld next appmnt for 10/27 SAT !"

Near Georgetown, TX 78633

Thomas L.

Job Details: 10/26/2018

MICROWAVE WHIRLPOOL WMH32519CS1 "Arrived on site for the microwave not turning on and light flickering. Test and checked unit, found issue occurring when is opened/closed. Checked door switches, found defective primary switch. Replaced switch, turned unit on. Unit working properly at this time.Switch

Near Dale, TX 78616

Robert

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on job for complaints of water dripping from doors. Found the freezer door bowed allowing cold air to condensation under refrigerator doors. ; ordrng 1 12977864SQ (dor-fip ss)

Near Austin, TX 78737

Luis

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL WRF991BOOM00 "Arrived on site for no cool. Found fresh food evaporator incased in ice. Called tech support,per tech support need to install new cover,secure cover with 4 screws and replace harness return appt set for Thursday 11/1; ordrng 2 67006425 (SCREW)s and 1 WPW10277799 (HARNESS) and 1 WPW10501260 (COVER EVAP)"

Near Georgetown, TX 78628

Tyler B.

Job Details: 10/26/2018

DISHWASHER WHIRLPOOL WDT720PADB0 "Arrived on site for DW not washing, found pump motor failed and not pumping.

Near Volente, TX 78641

James

Job Details: 10/26/2018

RANGE WHIRLPOOL AGR5330BAS3 "Arrived on site to install new outer door. Found new part missing top trim that is glued to existing door as well,as,one of the angled brackets. Took pictures of existing door to compare to the replacement. Office to schedule return visit; ordrng 1 WPW10535793 (glass-door)"

Near Killeen, TX 76542

Steve C.

Job Details: 10/25/2018

Near New Braunfels, TX 78130

Diego G.

Job Details: 10/21/2018

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived on site. Replaced freezer door and tested, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 10/21/2018

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived on site. Replaced freezer door and tested, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 10/21/2018

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived on site. Replaced freezer door and tested, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78132

Diego G.

Job Details: 10/21/2018

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site. Check for no operation issues. Found loose connection at water valve causing no water to come into unit. Reposition connector and reconnected , all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78132

Diego G.

Job Details: 10/21/2018

Near New Braunfels, TX 78132

Diego G.

Job Details: 10/21/2018

Near Leander, TX 78641

James

Job Details: 10/21/2018

DRYER SAMSUNG DV5471AEP/XAA01 Arrived on site and tested operation. Found unit running but no heat. Tested voltage and found to be good with no voltage drop when starting. Unplugged unit the plugged back in after 30 seconds. Unit now heating. Instructed customer that this is most likely due to the relay failing in the control. Unit will need control at this point but may need additional parts if the issue comes back. Customer has already paid diagnosis which will apply to quoted labor.; ordrng 1 Dc92-00322e (CONTROL )

Near New Braunfels, TX 78132

Diego G.

Job Details: 10/21/2018

DISHWASHER JENN-AIR JDB9200CWP2 "Arrived on site. Replaced pump and motor assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78132

Diego G.

Job Details: 10/21/2018

DISHWASHER JENN-AIR JDB9200CWP2 "Arrived on site. Replaced pump and motor assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78132

Diego G.

Job Details: 10/21/2018

DISHWASHER JENN-AIR JDB9200CWP2 "Arrived on site. Replaced pump and motor assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78132

Diego G.

Job Details: 10/21/2018

REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site. Replaced thermistor harness and cycle, all functions tested OK. Shut your customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"

Near New Braunfels, TX 78132

Diego G.

Job Details: 10/21/2018

Near New Braunfels, TX 78132

Diego G.

Job Details: 10/21/2018

Near Georgetown, TX 78626

Lou

Job Details: 10/21/2018

DISHWASHER WHIRLPOOL WDT720PADM3 "arrived on site to inspect dishwasher not starting. Upon further inspection, I placed the unit in diagnostics and tested and the unit showed error code F4E3 (motor not running). I cleared the code and continued with testing. The unit dispensed water into the tub, but the motor did not come on. I advanced the testing until the drain pump came on and then I tested the heating element by pouring water on it and it sizzled. At the end of testing, the unit showed error code F4E3 again. I am ordering a sump/motor assembly and being as it is a PSP Expart, the office will need to schedule return service. No water leaks observed during service.; ordrng 1 W11309335 (PUMP & MOTOR)"

Near New Braunfels, TX 78130

Diego G.

Job Details: 10/21/2018

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site. Check for noise issues. Found evaporator fan motor seizing up. Replaced evaporator fan motor and cycle, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 10/21/2018

Near New Braunfels, TX 78130

Diego G.

Job Details: 10/21/2018

Near Cedar Park, TX 78613

James

Job Details: 10/21/2018

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site and tested operation. Found unit leaking from diverter seals. Unit will need new sump to repair. Instructed customer that unit should not be used until repaired due to leak. Also found door falling open due to friction pads have failed. Ordering both pads to correct door issue as well; ordrng 2 WP8268961 (pad)s and 1 WPW10671941 (pump&motor)

Near Volente, TX 78641

James

Job Details: 10/21/2018

RANGE WHIRLPOOL AGR5330BAS3 Arrived on site and inspected door. Found stainless trim separating from glass. Unit will need new outer door to repair; ordrng 1 WPW10535793 (glass-door)

Near Cedar Park, TX 78613

James

Job Details: 10/21/2018

REFRIGERATOR KITCHENAID KSSC48FTS02 Arrived on site and installed new control kit. Tested for proper operation. Unit working properly. Job complete

Near Leander, TX 78641

James

Job Details: 10/21/2018

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and installed new sensor, harness, control and panel. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete"

Near Pflugerville, TX 78660

Lou

Job Details: 10/21/2018

DISHWASHER WHIRLPOOL DU915PWPB0 "arrived on site to install previously diagnosed and ordered parts. In arrival, I found that the upper rack spray arm was already disassembled. When I went to reassemble the spray arm assembly, I found that the actual broken part was not ordered. The spray arm mount is broken and needs to be ordered. I am ordering the mount and scheduled return service for 10/24/18. No water leaks observed during service. The parts ordered for today, spray arm manifold and cover screw were left at the home and will be used on next service call as both original parts were worn and will eventually need replacement.; ordrng 1 WP3385159 (mount)"

Near Leander, TX 78641

James

Job Details: 10/21/2018

VENTHOOD UNKNOWN UXT5230BDS1 Arrived on site and tested operation. Found light on the right out. Tested and found socket to be the issue. Installed new socket and tested. Found the left light out now. Installed left light and tested. Unit working properly. Job complete

Near Georgetown, TX 78633

James

Job Details: 10/21/2018

DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived on site and tested operation. Found unit fills but sump not running checked connection at pump and found secure. Pump came on mid way through diagnostics but has a grinding sound. Unit has failed sump motor. Installed new sump and tested for proper operation and leaks. Unit tested good and no leaks at time of service. Job complete

Near Round Rock, TX 78664

Lou

Job Details: 10/21/2018

DRYER WHIRLPOOL WED92HEFW1 "arrived on site to inspect dryer making knocking noise. Upon arrival, the customer turned the unit on and immediately you could hear what sounded like an object clanking around inside the drum. I removed the top of the dryer to expose the control and drum and turned the unit on and found that the drum is rubbing against the right side panel. The right side panel is badly dented and due to the friction caused by the rubbing, the paint is peeling off of the panel and the drum is thinning out which will eventually cause a hole in the drum liner. The customer advised that it has been that way since the day they moved in on 09/13/18. The customer advised that they notified their builder about the issue two days after moving in and are just now getting service. I advised the customer that I am ordering the side panel and drum and will return with a dryer kit. I advised the office will have to schedule return service.. No lint observed during service.; ordrng 1 W10

Near New Braunfels, TX 78130

Diego G.

Job Details: 10/21/2018

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Replace harness assembly with thermistor all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near New Braunfels, TX 78130

Diego G.

Job Details: 10/21/2018

Near New Braunfels, TX 78130

Diego G.

Job Details: 10/21/2018

Near McQueeney, TX 78123

Diego G.

Job Details: 10/21/2018

DRYER MAYTAG MEDC215EW1 "Arrived on site. Checked for not advancing issues. Found timer not advancing and staying stuck. Replace timer assembly and cycle, all functions tested OK. Job Complete"

Near McQueeney, TX 78123

Diego G.

Job Details: 10/21/2018

DRYER MAYTAG MEDC215EW1 "Arrived on site. Checked for not advancing issues. Found timer not advancing and staying stuck. Replace timer assembly and cycle, all functions tested OK. Job Complete"

Near McQueeney, TX 78123

Diego G.

Job Details: 10/21/2018

DRYER MAYTAG MEDC215EW1 "Arrived on site. Checked for not advancing issues. Found timer not advancing and staying stuck. Replace timer assembly and cycle, all functions tested OK. Job Complete"

Near Round Rock, TX 78681

Lou

Job Details: 10/21/2018

DISHWASHER GE GLD6560L00SS "arrived on site to inspect dishwasher not operating. Upon further inspection, the customer advised that the plumber had come and said that nothing was wrong with the hot water valve under the sink. I checked the water valve and made sure that it was turned on at the valve and at the sink and it was on. I attempted to turn the unit on and the drain pump came on, but due to the installation and age of the unit, I could not get the door to adjust and allow me to test the unit. I was finally able to get the door adjusted to where I could turn the unit on. I found some water in the tub area and the motor was engaged but the control panel would not allow me to change wash cycles ad when I would try to change the cycle, the unit would stop. I opened the door panel an inspected the control and door switches then put the door back together and the unit acted the same as before. I contacted my Service Manager CS to discuss this unit as he has performed repairs on it

Near Georgetown, TX 78628

Lou

Job Details: 10/21/2018

OVEN KITCHENAID KEBS107SSS00 "arrived on site to inspect oven broil element not working. Upon further inspection, the customer advised that the broil element actually caught on fire. I did find that the element had caught fire and needed to be replaced. I removed and replaced the broil element ad tested in broil mode and the unit operated as designed. Job completed."

Near Pflugerville, TX 78660

Lou

Job Details: 10/21/2018

DRYER MAYTAG MEDC215EW1 "arrived on site to inspect dryer cord melted. Upon further inspection, the customer advised that the unit sparked at the outlet and stopped working. The unit was still plugged in but had no power. I unplugged the unit and found the left prong on the plug was burnt and some of the rubber housing was melted. Using my thermalcouple, I checked the outlet for voltage and found none. I checked the breaker box and found that the breaker had tripped. I attempted to turn the breaker on, but it tripped again. I tried again and this time it stayed on. I checked the outlet for voltage again and found 240 volts. I verified ohms to all components in the back of the unit (fuse, cutoffs, element). I removed and replaced the power cord, but due to the issue with the outlet, I advised the customer to have an electrician inspect the outlet and breaker box before plugging the unit in and using it. I advised the customer that once they have the electrician inspect the outlet/break

Near Austin, TX 78729

Lou

Job Details: 10/21/2018

RANGE WHIRLPOOL WGG745S0FS02 "arrived on site to inspect range gas leak. Upon further inspection, the customer advised that an inspector checked the unit out and found that it has a leak somewhere in between the gas line ad the unit most likely the unit. I verified the cooktop burners were operating. Using my floor protector, I pulled the unit out from the wall/counter area and removed the back cover to expose the wiring harness and gas line connections/valve. Using my liquid gas detector, I checked all gas line connections and found that the line connection coming out of the valve was not tight and small bubbles began to form when I applied the detector. I tightened the connection and tested with the liquid detector again, all while showing the customer what I found, and the leak stopped. (Picture). No other gas leaks detected during service. Job completed."

Near Georgetown, TX 78633

James

Job Details: 10/21/2018

FREEZER MAYTAG MZF34X20DW03 Arrived on site and tested operation. Found loud vibrating noise coming from compressor area. Found low side line touching compressor tray as well as the drier. Moved lines and tested. Unit working properly. Job complete

Near Seguin, TX 78155

Diego G.

Job Details: 10/21/2018

DRYER MAYTAG MEDE201YW1 Arrived on site. Checked for no operation issues. Found motor locked up not allowing drum to turn.Job complete

Near Seguin, TX 78155

Diego G.

Job Details: 10/21/2018

DRYER MAYTAG MEDE201YW1 Arrived on site. Checked for no operation issues. Found motor locked up not allowing drum to turn.Job complete

Near Seguin, TX 78155

Diego G.

Job Details: 10/21/2018

DRYER MAYTAG MEDE201YW1 Arrived on site. Checked for no operation issues. Found motor locked up not allowing drum to turn.Job complete

Near Temple, TX 76502

Jerry C.

Job Details: 10/20/2018

DISHWASHER GE GSD3230F00WW "GSD3230F00WW Arrived to instal part. I found the timer fully functional and re-diagnosed. The drain solenoid would not move, but it had voltage to it and showed the correct ohms. Water had been leaking in small amounts long term and corroded the bottom of the solenoid, causing the rod to stick in the drain position. The unit will require the sump and solenoid and all parts required come included with the complete sump kit. Office to order sump kit. The water inlet issue was due to the valve under the sink shut off and after correcting, the unit filled as designed. The customer will not use the unit until repairs are completed. No leaks of the water supply observed. Last call of day please.; ordrng 1 CNOTES (LAST CALL OF DAY PLEASE. ) and 1 WD26X10013 (motor/pump assy)"

Near New Braunfels, TX 78132

Diego G.

Job Details: 10/20/2018

COOKTOP WHIRLPOOL W5CE3024XS00 Arrived on site. Check for element issues. Found infinite switch not regulating element correctly. Will need infinite switch to repair unit and will bring element for back up. Resch for 10/23/18 cust requesting afternoon appt if possible. ; ordrng 1 8273994 (surface element) and 1 CNOTES (CNOTES ) and 1 W10861720 (INFINITE SWITCH )

Near New Braunfels, TX 78132

Diego G.

Job Details: 10/20/2018

Near New Braunfels, TX 78132

Diego G.

Job Details: 10/20/2018

Near Wimberley, TX 78676

Diego G.

Job Details: 10/20/2018

RANGE GE PGS930SEL1SS Arrived on site. Replaced blower assembly and main control. Ran oven to 350° all tested OK. No leaks present. Job complete

Near Wimberley, TX 78676

Diego G.

Job Details: 10/20/2018

RANGE GE PGS930SEL1SS Arrived on site. Replaced blower assembly and main control. Ran oven to 350° all tested OK. No leaks present. Job complete

Near Wimberley, TX 78676

Diego G.

Job Details: 10/20/2018

RANGE GE PGS930SEL1SS Arrived on site. Replaced blower assembly and main control. Ran oven to 350° all tested OK. No leaks present. Job complete

Near Wimberley, TX 78676

Diego G.

Job Details: 10/20/2018

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site. Replaced evaporator, dryer, service port and compressor. Vacuum and charged but when plugging up unit found nothing coming on. Found deli drawer short and will need to be replaced. Spoke with CS and will only charge for part. Will collect 115.03+ tax on return. Office to reschedule; ordrng 1 W10565995 (cntrl-elec)"

Near Wimberley, TX 78676

Diego G.

Job Details: 10/20/2018

Near Wimberley, TX 78676

Diego G.

Job Details: 10/20/2018

Near Kyle, TX 78640

Leonardo

Job Details: 10/20/2018

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site to test unit for not heating. Turned unit on and can hear magnetron buzzing really loud. Got magnetron opened box and magnetron damaged. Will order new magnetron wpw10693025. Rescheduled for Tuesday 10/23. ; ordrng 1 WPW10693025 (MAGNETRON )

Near Kyle, TX 78640

Leonardo

Job Details: 10/20/2018

RANGE WHIRLPOOL SF368LEPB0 Arrived on site to test unit for oven not igniting. Test u it and found bad ignitor. Will need to order new bake ignitor WP9758079. Customer also complaining about temp when oven was working checked sensor and found bad sensor WPW10181986. Rescheduled for Tuesday 10/23 ; ordrng 1 WP9758079 (BAKE IGNITOR ) and 1 WPW10181986 (SENSOR )

Near Austin, TX 78728

Scott

Job Details: 10/20/2018

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for noisy fridge . Found evap fan is very loud . No frost build up just loud fan . Did notice some gaps in liner . Ordering fan, blade and silicone . Return 10/24 , customer is requesting an AM return. Nonwater leaks detected . ; ordrng 1 WP482338 and 1 WP67006337 (blade- fan) and 1 WPW10276647 (motor-evap)"

Near Austin, TX 78759

Scott

Job Details: 10/20/2018

OVEN JENN-AIR JJW2430DB01 "Arrived on site for oven throwing error code . Found key stuck error code . Checked connections , all checked good . Unit will not allow any selections on key pad . Ordering UI console . Please call customer when an eta is known. ; ordrng 1 W11087460 (CONSOLE )"

Near Austin, TX 78723

Luis

Job Details: 10/20/2018

REFRIGERATOR KITCHENAID KRFC302EPA00 "Arrived on site for no cool. Pierced system found no refrigerant in system. Installed new evaporator and uv drier, vacuumed system down unit would not hold vacuum,added refrigerant to find source of leak. Found leak at bottom coil called tech support(7723232348) will need to order another evaporator and job will need 2HRS file#7723232348; ordrng 1 2HRS and 1 WPW10317014 (EVAPORATOR )"

Near Austin, TX 78731

Luis

Job Details: 10/20/2018

REFRIGERATOR WHIRLPOOL KBFS20EVMS13 Arrived on site for damaged gasket replaced freezer and both fresh food door seals remolded gaskets checked door seal good. . CNOTE FOR OFFICE; ordrng 1 CNOTE (LABOR TO BE FULLY DEDUCTED FROM PREV TECH FOR GASKET REPLACEMENTS)

Near New Braunfels, TX 78130

Diego G.

Job Details: 10/20/2018

DISHWASHER GE GDF620HMJ0ES "Arrived on site. Replaced float assembly and cycled, heater kicked on and all other functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 10/20/2018

DISHWASHER GE GDF620HMJ0ES "Arrived on site. Replaced float assembly and cycled, heater kicked on and all other functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 10/20/2018

DISHWASHER GE GDF620HMJ0ES "Arrived on site. Replaced float assembly and cycled, heater kicked on and all other functions tested OK. No leaks present. Job complete"

Near Hutto, TX 78634

Wesley

Job Details: 10/20/2018

COOKTOP OR RANGE JENN-AIR CVGX2423Q Arrived on site and found constant sparking. And two stuck valves. Would need two valves and spark harness and spark module. Valves are discontinued. ; ordrng 2 71002776 (VALVE )s and 1 CNTOES and 4 WP71003385 (switch- ig)s and 1 WPW10475147 (module-spk) and 1 Y04100505 (RECEPTACLE CHORD)

Near New Braunfels, TX 78130

Diego G.

Job Details: 10/20/2018

DRYER AMANA NED4655EW1 "Arrived on site. Replaced door switch on dryer and cycle, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 10/20/2018

DRYER AMANA NED4655EW1 "Arrived on site. Replaced door switch on dryer and cycle, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 10/20/2018

DRYER AMANA NED4655EW1 "Arrived on site. Replaced door switch on dryer and cycle, all functions tested OK. No leaks present. Job complete"

Near Austin, TX 78727

Cliff

Job Details: 10/20/2018

REFRIGERATOR MAYTAG MFI2569VEA1 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found main control board sort it out causing erratic behavior from dispenser control. Main control will need to be replaced to complete repairs. Return date is set for 10/24/18.control ; ordrng 1 WPW10310240 (cntrl-elec)

Near Dripping Springs, TX 78620

Brandon

Job Details: 10/20/2018

DRYER WHIRLPOOL WED7000DW2 "Arrived on site for customer complaint of dryer making noise, found rattling vibration, installed dryer pads, unit tested good."

Near Georgetown, TX 78633

Jonathan S

Job Details: 10/20/2018

COOKTOP JENN-AIR JGC1536ADS "Arrived on site for front right burner not lighting. Performed diagnostics mode and switch not activating burner. Tested igniter and found bad switch harness. Removed burners and found LF and LR burners screws would need to be drilled out. Customer stated that he would remove burners and tap new threads in orifice holders and have new screws on hand when returning for repair. Will return with orifice holders in case needed. 1st quote if orifice holders are needed. (PR620&PR510) Customer requested AM for return ; ordrng 1 WP7527P028-60 (LR ORIFICE HOLDER) and 1 SEENOTE (REQ AM) and 2 WP3368921 (SCREW)s and 1 WP7527P026-60 (RF ORIFICE HOLDER) and 1 WPW10184468 (WIRE HARNESS)"

Near Austin, TX 78758

Scott

Job Details: 10/20/2018

DRYER MAYTAG MEDB835DW4 "Arrived on site for dryer running but not heating . Found hi limit thermostat had blown . Replaced thermostat . Recommended to customer to get a new 3 prong power cord ,as well as having someone look at outlet . No lint build up at time of service job complete ."

Near Georgetown, TX 78633

Jonathan S

Job Details: 10/20/2018

MICROWAVE KITCHENAID KEMS309BSS00 Arrived on site for burnt wiring in back of unit. Gained access to wiring. When arrived on site oven door had been removed. Found failure occurred in plastic junction box(see SD-QuickPic). Called tech support and spoke with a Butch (SR7723233661). Customer will need to contact Whirlpool customer care.

Near Georgetown, TX 78628

Jonathan S

Job Details: 10/20/2018

COOKTOP WHIRLPOOL GJC3034RB2 "Arrived on site for front left burner not working. Performed diagnostics and test burner and found partial opened, due to normal wear and tear. Will need to replace burner assembly. Schedule return for Tuesday the 23rd. Customer needs before 3 pm appointment ; ordrng 1 SEENOTE (REQ BEFORE 3 PM) and 1 W10823695 (ELEMENT )"

Near Pflugerville, TX 78660

Jonathan S

Job Details: 10/20/2018

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to install previous diagnosed parts. Removed burner plates and installed new. Tested unit and same results. Called tech support and spoke with Joel (SR#7723236473). He stated to replace burner caps with different design and when replacing to test with grate and cooking pan. If still and issue to file 1/16 on burners gas chamber to igniter. Schedule return for Wednesday the 24th. ; ordrng 1 W10881749 (CAPS)

Near Georgetown, TX 78626

Tyler B.

Job Details: 10/20/2018

DISHWASHER LG LDF5545ST "Arrived on site for unit filling overnight,mound fill false stuck open, need valve, no leaks on site ; ordrng 1 5221DD1001E (IN,ET VALVE)"

Near Austin, TX 78728

Cliff

Job Details: 10/20/2018

WASHER ROPER RTW4516FW2 Apartment 2431. Arrived on site to replace suspension and to bring for washing machine. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Austin, TX 78730

Paul

Job Details: 10/20/2018

REFRIGERATOR WHIRLPOOL KSSS42DW Arrived onsite for the dispatched range with a water leak. I found out that the customer called about the refrigerator with a water leak. Ms stated that she could hear a hissing sound and it stopped when mr shut the water off to the refrigerator. I removed the lower cover and turned the water on. I tested the dispenser to confirm the water was on. I found no leaks on the water lines from the wall valve to the fill valve. I tested the dispenser and the icemaker and found no leaks present. The units model and serial tag is missing. I left the lower cover off for the customer so the could keep a watch under the unit for a water leak. Call complete.

Near Georgetown, TX 78626

Tyler B.

Job Details: 10/20/2018

DISHWASHER WHIRLPOOL DU195PWQ2 "Arrived on site for unit not turning in, unit is getting power, needs control board and panel. Need CNOTE part AUTHO. No leaks on site; ordrng 1 WP8535166 (panel-cntl) and 1 WPW10039780 (cntrl-elec)"

Near Round Rock, TX 78664

Tyler B.

Job Details: 10/20/2018

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived on site for unit not turning in, unit is getting power, needs control board and panel. Need CNOTE part AUTHO. No leaks on site; ordrng 1 WP8535166 (panel-cntl) and 1 WPW10039780 (cntrl-elec)"

Near Austin, TX 78750

Cliff

Job Details: 10/20/2018

DRYER WHIRLPOOL MGD6600TQ0 Arrived on site To diagnose a dryer that is not operating and giving F1 error code. Found control board shorted out. Replaced main control board and tested unit. Found no other failures at this time and all is working properly.

Near Austin, TX 78739

Luis

Job Details: 10/20/2018

ICE MACHINE GE ZDIS15SSHRHA Arrived on site for unit making too much ice. Replaced ice bin thermistor.

Near Round Rock, TX 78665

Jonathan S

Job Details: 10/20/2018

REFRIGERATOR KITCHENAID KFIV29PCMS00 Arrived on site for refrigerator not cooling and ice maker having slow production. Performed diagnostics mode and tested RC evaporator thermistor (test 39) and found opened. Inspected RC evaporator and found major ice buildup (see SD-QUICKPIC). Will need to replace control with control kit and RC evaporator harness assembly. Spoke with customer on defrosting unit and had defrost waiver sign. Schedule return for Tuesday the 23rd. Will need to defrost 24 hours before service requested 36 hours. ; ordrng 1 DEFROST (DEFROST )

Near Leander, TX 78641

Lou

Job Details: 10/20/2018

DISHWASHER WHIRLPOOL WDF331PAHS0 "arrived on site to inspect dishwasher not starting. Upon arrival, the customer advised that the unit was operating just fine until recently they went to start it and they opened the door and closed it and nothing happened. Upon further inspection, I attempted to place the unit in diagnostics and nothing happened. I pressed the cancel button to engage the drain pump and nothing happened other than the light on the control panel cams on. I removed the outer door panel to expose the control and inspected the connections to the control. I did not find any disconnected but I pushed each one to make sure they were fully connected. I closed the door and pressed the cancel button again ad this time the drain pump came on. Once all of the water was drained out, I placed the unit in diagnostics and the unit showed error code F5E1 (door switch). I clear3d the code and continued with testing. The unit operated as designed with no error codes at the end of testing

Near Cedar Park, TX 78613

Lou

Job Details: 10/20/2018

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer advised that they noticed that the ice was melting and the rc section was warm. The customer advised two they placed a thermometer in the rc section and got a temp reading of approximately 55 degrees. Customer reported the fc section was cold. Using my thermalcouple, I placed my lead at the bottom of the crisper drawers to get temp readings. My reading was 52.3 degrees. I used the same method for the fc section by placing my lead under the bottom pan near the back of the fc section and my reading was 13.9 degrees. I pulled the pantry drawer and found a large block of ice on the Evap cover. I advised the customer of my finding. I removed the rc shelving and attempted to remove the Evap cover, but could only remove the plastic housing and the styrofoam portion was stuck to the evaporator due to the ice. Using my steamer, I began to remove the ice and when my st

Near Cedar Park, TX 78613

Lou

Job Details: 10/20/2018

REFRIGERATOR WHIRLPOOL KFIV29PCMS00 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the ice maker, ice box adapter, ice door, and the fc door gasket. I used my heat gun to shape the gasket before installing it. Tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Pflugerville, TX 78660

Tyler B.

Job Details: 10/20/2018

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for door damage, found trim vent broke, caused front glass do to fall down, needs both vent and glass door to complete replace ; ordrng 1 WPW10310922 (trim-vent) and 1 WPW10330077 (glass-door)"

Near Round Rock, TX 78665

Tyler B.

Job Details: 10/20/2018

REFRIGERATOR GE GFE28HMHES "Arrived on site for frozen water in freezer, found icemaker funnel cracked needs new ice maker ASSY. No leaks on site ; ordrng 1 WR30X10160 (ice maker asm-for do)"

Near Georgetown, TX 78633

Jonathan S

Job Details: 10/20/2018

REFRIGERATOR SAMSUNG RF28HDEDBSR/AA "Arrived on site for hammer sound when dispensing water. Performed diagnostics, tested incoming water pressure, found with in range. Found solenoid on filter housing not opening all the way and causing failure. Gained access to to incoming valve and shutoff. Disconnected water lines, removed and replaced water filter housing. Connected water lines, turned water, checked for water leaks, no leaks found."

Near Belton, TX 76513

Arthur B.

Job Details: 10/20/2018

ICE MACHINE KITCHENAID KUIO18NNZS1 Arrived onsite to remove and replace harness to ice machine from prior diagnosis. Removed faulty harness and installed new replacement. Reassembled. Connected water supply line. Tested unit. Unit now is making ice and good slab of ice forming. Snapped pictures as well of floor scratches as well to SD. No other issues found. All water connections were dry at time of service.

Near Belton, TX 76513

Arthur B.

Job Details: 10/20/2018

REFRIGERATOR GE GSS25LSLECSS "Arrived onsite for customer complaint of SxS refrigerator not cooling properly. Slid unit out and found compressor making loud knocking noise. Did find unit is somewhat cooling but not fully. Unit will need new compressor to compete repair. Also ordering control and defrost heater as well. R/S for Wednesday 10/24. All water connections were dry at time of service.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (process stub) and 1 WR51X10055 (heater,defrost) and 1 WR55X29773 (control board) and 1 WR86X96 (drier) and 1 WR87X10224 (compressor kit egys6)"

Near , TX 78608

Steve C.

Job Details: 10/20/2018

DISHWASHER GE GHDT108V55WW Arrived on site for the unit is not working. Tested the unit and found the lower spray arm is melted and no water going into the unit. Found the float switch is stuck. Clean the float switch and tested the unit. Unit filled with water and is washing properly. Will need to order the lower spray arm. Office will need to reschedule customer due to no internet service. ; ordrng 1 WD22X10063 (arm spray lo)

Near Austin, TX 78733

Kevin

Job Details: 10/20/2018

DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived on site and found dishwasher drain pump is not completely attached and is leaking, reset drain pump position and ran a diagnostic cycle and it is now operating properly. No water leaks from connections at time of service. A customer for drain pump cleaning."

Near Pflugerville, TX 78660

Tyler B.

Job Details: 10/20/2018

DISHWASHER AMANA ADB1400AGS1 "Arrive do. Site for no power, found the pump and motor failed, R&R pump and motor and tested good, no leaks on site"

Near Driftwood, TX 78619

Luis

Job Details: 10/20/2018

REFRIGERATOR KITCHENAID KRSC500ESS00 Arrived on site for no cool. Compressor not running with unit power cycled ran test 4 compressor would not power. Removed compressor cover ohmed windings good reading 8.4 ohms on all three pins no ohms to ground. Installed a inverter powered unit on compressor not powering on checked voltage to inverter good 120vac and 7.4 vdc. Called tech support(7723235787) diagnosed unit will need another compressor job will need 2 hrs for repair. Returning tech will need to check frost pattern on fresh food evaporator after compressor replacement due to possible oil or moisture in cap tube.File #7723235787; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10779331 (COMPRESSOR )

Near Copperas Cove, TX 76522

Steve C.

Job Details: 10/20/2018

REFRIGERATOR GE GSH25JFXBBB "Arrived on site for the unit will not dispense ice. Customer advised the unit is also not making ice. Tested the icemaker and intermittently it will not rotate. Found the dispenser motor is weak and also the auger drive is loose. Unit will need a new icemaker, dispenser motor, and the auger drive. Customer is only available on Fridays.; ordrng 1 WR02X11941 (drive auger disp) and 1 WR30X10093 (icemaker asm)"

Near Round Rock, TX 78664

Jonathan S

Job Details: 10/20/2018

DISHWASHER WHIRLPOOL WDT920SADM0 "Arrived on site for dishwasher leaking and filter popped out of place and leaking from door. Inspected unit and found food buildup on spray arms holes and causing improper spray action (see SD-QUICKPIC). Found water filter and screen sitting in top rack. Removed bottom spray arm and found it was separating apart. Was able to click in place. Removed food buildup from spray arms. Performed diagnostics mode, no error codes. Unit operated as designed and no water leaks present. (DW100) "

Near Copperas Cove, TX 76522

Steve C.

Job Details: 10/20/2018

REFRIGERATOR GE PFSS6SKXCSS Arrived on site to replace the filter head due to not dispensing water. Replaced the filter head and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Round Rock, TX 78664

Tyler B.

Job Details: 10/20/2018

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Arrived on site for frost build up, found EVAP fan seized, R&R EVAP motor and harness an tested good no leaks on site"