Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8735 customer reviews

Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for refrigerator not making ice and lights not working. Inspected unit and work area. Found deli control not responding. Removed deli control and found lights operating. Found ice maker cycled without advancing with deli control unplugged. Will need to replace deli control and continue to test. Removed deli control and installed new. Performed diagnostics mode and tested defrost circuit and thermistor. Tested dispenser operation and found water not dispensing. Gained access to control and tested voltage and found 115 volts at control. Found water filter not engaged. Found slow water pressure with filter engaged. Recommend to replace water filter. All tested good, no water leaks detected. Paid in full on credit card. raquelsantos59@yahoo.com"

Near Valley Hill Dr, Leander, TX 78645
Tyler B.

Tyler B.

DRYER ROPER RED4516FW0 Arrived on site for for unit not starting. Found doo switch tab had broke off. Replaced switch and tested good

Near N FM 620, Austin, TX 78726
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived to inspect freezer ice container issues.Confirmed the complaint and used my steamer to defrost the massive block of ice within the ice container.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service Job complete

Near Hanstrom Dr, Hutto, TX 78634
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HB Arrived onsite and found cabinet severely damaged preventing door from latching. Unit cannot be repaired. Must be called in as a non repairable. ; ordrng 1 CS (CALL IN NON REPAIRABLE )

Near Jollyville Rd, Austin, TX 78759
Dylan  T.

Dylan T.

DRYER AMANA NED4655EW1 Arrived on site customer complaint was dry was not heating very good put my thermometer inside the dryer found that it was not heating up very fast pull the dryer vent hose off dryer started heating perfectly fine customer needs a vent cleaning

Near N Main St, Belton, TX 76513
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW70HEBW0 "Arrived on site ,replaced clip and pressure hose . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete .

Near W 12th St, Austin, TX 78703
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for ice buildup on evaporator. Customer stated that he had taken blow dryer to evaporator this morning and since then it has been working. Inspected unit and work area. Found humidity control in off. Performed diagnostics mode and defrost circuit and defrost cycle. Found unit defrosting. Tested damper control and thermistor, all passed. Found unit in adapter defrost and not in fixed defrost cycle. Corrected defrost cycle. Spoke with customer on defrost and recommended to leave in state of failure for service if failure reappears. All tested good, no water leaks detected."

Near London Ln, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

WASHER ELECTROLUX EIFLS60LT0 "Arrived on site for washer having no water at the last 3 minutes of cycle. Inspected unit and work area. Found unit pushed to far back against wall and possibly causing water flow issue. Performed diagnostics mode and checked fault codes. Found fault code E-11. Tested each component in test mode and found all working. Called tech support and spoke Ray (file# 83163623). Was not able to locate any information on no water on display from tech info or user care guide. Went though test mode and performed factory reset. Ran rinse and spin cycle and no water did not occur. All tested good, no water leaks detected."

Near Burr Pkwy, Leander, TX 78641
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site and found filter would not release from housing. Found lever on housing broken. Replaced filter housing and tested filter release and ran several cups of water through dispenser. All checks good, no water leaks present. Job complete"

Near Domain Dr, Austin, TX 78758
Kevin B.

Kevin B.

DISHWASHER AMANA ADB1400AGB1 "Arrived on site and ran a diagnostic cycle and found all functions are operating normally. Diagnostic cycle has reset control board, Found incoming water is 105° Discussed drying expectations with customer how rinse aid affects performance and recommended raising incoming water temperature to 120° and running At kitchen sink before starting dishwasher. No water leaks from connections at time of service, job complete"

Near Satsuma Ln, Kyle, TX 78640
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KBFS22EWMS7 Arrived onsite for the refrigerator with a broken ice maker. I found 120VAC to the ice maker but the unit not responding when putting it into a manual harvest which means the motor is defective. The ice maker needs to be replaced; ordrng 1 W10884390 (ICEMAKER)

Near Fig Vine Cove, Austin, TX 78750
Tyler B.

Tyler B.

OVEN WHIRLPOOL WFG525S0HS1 "Arrived onsite for damaged door hinge, removed damaged hinge and replaced and tested good"

Near Santa Ana Ln, Round Rock, TX 78665
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL MDB8989SHZ0 Arrived onsite to install new drain hoses to dishwasher from prior visit’s diagnosis. Removed and replaced all drain hoses. Tested unit and found fill hose line chewed as well. Unit shut off at this time. ; ordrng 1 W10878507 (inlet tubing)

Near Chestnut Dr, Copperas Cove, TX 76522
Andy  B.

Andy B.

DISHWASHER GE GDT5805SSF4SS Arrived on site for dishwasher not spraying water. Tested and inspected unit and found water supply shut off at water supply valve. Turned on and tested unit. All operations are normal. No water leaks present at time of service.

Near Front Range Ln, Austin, TX 78732
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5090GW "Arrived on site and inspected washer and found no power showing on display. Found breaker has tripped, after resetting breaker and resetting all connections to control board washer will now power up normally and is progressing through a cycle, no water leaks from connections at time of service, job complete"

Near E 4th St, Austin, TX 78702
Joseph C.

Joseph C.

MICROWAVE GE PK7800SK3SS Arrived on site for “steam in door” complaint. Removed and replaced door. Unit is performing as designed.

Near Westwood Rd, Lockhart, TX 78644
David  Z.

David Z.

DRYER WHIRLPOOL WED9470WW1 Arrived on site to diagnose a dryer that will sometimes throw an F70 error code. Followed tech sheet troubleshooting and verified all connections are good. Replaced main control. Retested unit and started / stopped / ran a couple cycles and got no errors. All is working as designed. Call complete.

Near Bon Terra Dr, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to install previously diagnosed and ordered parts. Due to the ice dispenser impeller being stripped and unable to remove it from the motor, I removed and replaced the motor, impeller, impeller spacer, the divider and divider gasket. Tested operations and the unit is dispensing ice as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Guara Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site to replace cap and burner head, after replacing, unit still did the same thing. I instructed customer to call gas company and check to see if gas pressure is within range. If problem continues will need regulator."

Near Heard Loop, Austin, TX 78738
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SDHB02 Arrived on job for to replace fitting. Replaced fitting tested unit. Unit test good. No leaks at this time.

Near Evening Dusk Dr, Kyle, TX 78640
Andy  B.

Andy B.

WASHER LG WM3570HVA "Arrived on site for washer for LE error code. Tested and inspected unit and found failed bearings will need tub and basket, 2 man job, 2 hour job. Customer declined estimate due to high cost. No repairs are to be done at this time. No water leaks present at time of service."

Near Silver Lake Ct, Austin, TX 78732
Tyler B.

Tyler B.

OVEN KITCHENAID KEBS109BSS00 "Arrived on site for unit with no power. Found fuse was blown, replaced fuse and tested good Fuse

Near Miramar Dr, Austin, TX 78726
Andy  B.

Andy B.

DRYER LG DLEX3570V Arrived on site for dryer not operating. Tested voltage at outlet and found L1 to L2 120 volts. L1 to ground 120 volts. L2 to ground 8 volts. Instructed customer that they will need an electrician to fix voltage issues.

Near Silver Lake Ct, Austin, TX 78732
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of unit leaking. Tested unit. Calibrated unit. Could not find any leaks at this time. Job complete

Near Bebee Rd, Kyle, TX 78640
Arthur B.

Arthur B.

DRYER MAYTAG MEDC215EW1 "Arrived onsite for customer complaint of dryer not getting hot or starting. Removed back panel and found thermal fuse blown. Removed and replaced thermal fuse,reassembled and tested. Dryer now heats and tumbles as designed."

Near Wright Way, Killeen, TX 76543
Thomas L.

Thomas L.

REFRIGERATOR GE PSHF6RGXCDWW Removed and replaced defective water filter housing. Water dispenser and icemaker now both work with no water leaks.

Near Independence Creek Ln, Georgetown, TX 78633
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED7000DW Arrived onnsite and found unit operating with L2 voltage error. Found stuck button error and f4e4. Repaired l2 wiring at block. Advised customer that unit is operating as designed and that in event of UI unresponsive unplug and reset. Advised that 4prong cord is ideal and complications can come from 3 prong use.

Near Long Hollow Rd, Elgin, TX 78621
Chase S.

Chase S.

DRYER WHIRLPOOL WED95HEXW0 WED95HEXW0 Arrived on site to check dryer for loud operation. Removed dryer from raised stand and disassembled. Found idler pulley badly worn. Dryer repair kit is needed which includes rollers and idler pulley. Vacuumed all lint from interior of dryer and replaced try a repair kit components. Reinstalled dryer and tested. All checks good.

Near Camelback Dr, Austin, TX 78733
David  Z.

David Z.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site to diagnose a washer leaking out the door. Performed diagnostics and verified leak. Examined bellow and found a piece rubbed off in the center, causing water to leak down. Replaced door boot / bellow and retested. All is now working as designed. No water leaks found after boot replacement. Call complete."

Near Bull Creek Rd, Austin, TX 78731
Robert J.

Robert J.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on job for complaints of unit not getting power. Appliance installed in July but not connected to power until November. Spoke to office. Talked to tech line, got SR#7726461283"

Near Biggs Rd, Luling, TX 78648
Thomas L.

Thomas L.

WASHER MAYTAG MVWB765FC3 Arrived on site to replace gearcase and rotor to resolve a clacking sound during agitation. All sound levels are now normal. All water connections are dry.

Near Blacksmiths Dr, Georgetown, TX 78633
James C.

James C.

DRYER MAYTAG MEDB850YW2 Arrived on site and tested operation before repair. I found unit would not start at all. Found restricted air flow fault due to pinched vent hose. Accessed motor to test and to test belt switch. I found belt switch has failed causing no operation. Installed new switch and vacuumed lint from unit and blower housing. Tested operation and found unit working properly. Job complete

Near E 3rd St, Georgetown, TX 78626
Paul R.

Paul R.

COOKTOP JENN-AIR JED8430ADB Arrived onsite for the cooktop to replace the previous diagnosed part. I replaced the glass top and tested the unit. All functions of the cooktop are working as designed.

Near Nutmeg Cove, Austin, TX 78750
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for no ice and frost in freezer. Removed icemaker found broken heater wire to fill tube,found small gap at freezer door gasket. Installed a new fill tube assembly,ran diagnostics icemaker passed,ran fill test passed. Added adhesive to gaps between liner and cabinet,adjusted door and seal."

Near Thousand Oaks Dr, Austin, TX 78746
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for “noisy operation” complaint. Inspected unit and found to be out of level. Leveled unit and sound subsided. Unit is performing as designed. No leaks detected, at time of service."

Near Indian Blanket St, Lockhart, TX 78644
Joseph C.

Joseph C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for “no power to unit” complaint. Inspected unit and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed.

Near E 50th St, Austin, TX 78751
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for dishwasher that’s not heating. Inspected work area and unit. Found no rinse aid in dispenser. Ran through diagnostics and found error code F7 E1. Cleared error code and manual tested heater. Heater works as designed. Advised customer to prime water to 120 degrees prior to wash and to always use rinse aid during wash cycles. No other issues found. Call complete.

Near Rolling Hills Dr, Killeen, TX 76543
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site and replaced damaged freezer door. No water leaks. Job complete

Near Domain Dr, Austin, TX 78758
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived on site for unit not drying very well. Ran diagnostics and got no error,tested unit and found rinse aid not dispensing, replaced dispenser and tested good"

Near Garfield Ln, Austin, TX 78727
David  Z.

David Z.

WASHER WHIRLPOOL WFW9640XW "Arrived on site to diagnose a washer that was sometimes not fully emptying. Performed diagnostics and only found an F22 lid lock error. Ran diagnostic cycle and found excessive suds building in an empty washer. Advised customer to reduce liquid detergent usage and run cleaning cycles regularly with no soap. Cleaned out pressure sensor hose to remove any suds left in it, as this can cause a drain to stop. All is working as designed. Call complete."

Near Bon Terra Dr, Austin, TX 78731
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site and inspected dryer and replaced control board and repair kit diagnosed by previous technician. Dryer is now operating normally, job complete."

Near E Riverside Dr, Austin, TX 78741
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator not dispensing water. Customer stated they have replaced water filter several times and will it not dispense water. Performed diagnostics and tested water dispenser. Removed filter and tested. Found working without filter and water pressure is good. Installed filter and pressed on filter and found water dispensing water. Found failed filter housing. Removed filter housing and installed new. Tested and found water filter will also need to be replaced. All else tested good, no water leaks detected."

Near Turnback Ledge Trail, Marble Falls, TX 78654
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and found no power to dishwasher, found an unlabeled switch above the sink that is off and stops power to the dishwasher after flipping switch power has been restored to dishwasher. Ran a diagnostic cycle and all functions check good. No water leaks detected at time of service, job complete"

Near N Bluff Dr, Austin, TX 78745
Brandon C.

Brandon C.

DRYER MAYTAG MEDB855DC4 "Arrived on site to replace drum, after replacing drum, unit tested good."

Near Thoroughbred Dr, Austin, TX 78748
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB855DC3 "Arrived on site for washer not filling with water. Performed diagnostics mode and tested valve. Found hot water solenoid not opening. Tested voltage to valve and found within range. Removed failed valve and installed new. Tested operation and monitored. All tested good, no water leaks detected."

Near Autumn Fire Dr, Cedar Park, TX 78613
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4855HW1 "Apt 623, Arrived on site and inspected washer and found a mixed load including a blanket and random clothing items. Found error code for unbalanced load, removed all items from washer cleared error code and it will pass calibration and run all functions properly. Informed apartment management that resident cannot run mixed loads on this washer. No water leaks from connections at time of service, job complete"

Near Bebee Rd, Kyle, TX 78640
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site and found display on oven is not operating. Power cycled at breaker box and display has returned. Error is caused by pending software update. Recommended to customer that whirlpool customer care be contacted regularly for when software update will be available. Until that time oven will not operate correctly, job complete"

Near Orihuela Dr, Austin, TX 78739
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED72HEDW0 Arrived onnsite for no heat or motor function and replaced fuse to repair and advised on poor airflow condition. All checks good.

Near Harry Lind Rd, Elgin, TX 78621
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onnsite and replaced door. Unit is now operating as designed. All checks good.

Near W 5th St, Austin, TX 78703
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE720H0AS0 Arrived onnsite and found unit operating with shorted bake element. Replaced element. All checks good unit is now operating as designed.

Near McAloon Way, Austin, TX 78728
Wesley P.

Wesley P.

WASHER MAYTAG MHW3505FW1 Arrived onnsite and cleared drain filter of debris. Unit is now operating with emergency drain symptom. Advised customer in event of 2 hr reset not working to call in for return service 2 techs for unstacking and clearing. All checks good. Advised customer on use and care.

Near W St Johns Ave, Austin, TX 78757
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE254ESS0 Arrived onnsite and was unable to replicate leak but tightened down drain hose based on photos. Unit is now operating as designed. All checks good.

Near Upson St, Austin, TX 78703
Wesley P.

Wesley P.

OVEN KITCHENAID KEBS207SSS0 "Arrived on site and found unit operating within specifications. 388f at preheat chime after 12 minutes. Heating to 350. After cycling, determined customer had unit calibrated to -30f adjusted calibration back to zero. Covered by prior work."

Near Bremen St, Austin, TX 78703
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and found unit operating as designed. Replaced adjusters due to failed adjuster. All checks good.

Near Scenic Bluff Dr, Austin, TX 78733
Wesley P.

Wesley P.

WASHER WHIRLPOOL MHW5500FW1 "Arrived onnsite and found unit operating as designed. Found unit had tripped breaker. Advised customer on use and care. And tested, finding unit to be operating properly after reset."

Near W Johanna St, Austin, TX 78704
Wesley P.

Wesley P.

WASHER LG WM3470HVA Arrived onnsite and found unit to have a maintenance concern only. No parts needed. Charged 109.99 plus tax. All checks good.

Near Cape Coral Dr, Austin, TX 78746
Tyler B.

Tyler B.

WASHER MAYTAG MHW3505FW1 "Arrived onsite for unit door staying locked, found latch was not fully clipped in. Removed latch and corrected and tested good."

Near Candace Loop, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL gs5shaxnb00 Arrived onsite for unit frosting food items. Found sliding shelf held forwarded by large item. Removed and corrected and tested good

Near Avaranche Way, Round Rock, TX 78681
Tyler B.

Tyler B.

DRYER ELECTROLUX EFDE210TIW "Arrived onsite for unit that lost gasket, replaced gasket and tested good Attached quote to qp"

Near Alameda Trace Cir, Austin, TX 78727
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived onsite for unit not making ice, removed bin, found motor stuck in 90*, replaced ice maker and tested good"

Near Brandon Parke Trail, Austin, TX 78750
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived back on site for evap motor replacement. Replaced and tested good. No running as it should.no leaks on site

Near Lou John St, Austin, TX 78727
Tyler B.

Tyler B.

DISHWASHER FRIGIDAIRE FFCD2413US2A Arrived onsite for wheels and rails replacement. Replaced and tested good

Near Dr, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL ED5KVEXVQ00 "Arrived onsite for ice door repair, installed kit and tested good

Near Coaches Crossing Path, Pflugerville, TX 78660
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to inspect unit with foam insulation showing. Found at the top right corner of the fresh food section door had an overspray of foam insulation showing. Removed that foam. Water connections are dry.

Near Barlow Dr, Liberty Hill, TX 78642
Thomas L.

Thomas L.

WASHER MAYTAG MVWB855DC3 Arrived on site for noisy operation. The customer showed me a video of the washer making a high-pitched squeal. Mr. customer and I watched the unit for approximately one hour. It made a short squeal one time but I could not determine where it was coming from. The customer will allow the machine to become more consistent before reporting issue again unless the noise just goes away. All water connections are dry

Near Rhinestone Cove, Liberty Hill, TX 78642
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Removed and replaced dented door panel. See pictures of dent. All water connections are dry.

Near Ignacia Dr, Georgetown, TX 78626
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for unit that will not start. Inspected unit and found that to be the case. Found that the unit has no power coming to it. Customer will get that resolved so the dishwasher will work again. Water connections were all dry.

Near Doe Run, Georgetown, TX 78628
Thomas L.

Thomas L.

WASHER WHIRLPOOL MVWB835DW0 "Arrived on site for unit that will not lock the lid. Tested unit to find a malfunctioning lid latch assembly. Removed and replaced lid latch assembly. Washer now fills, washes, drains and spins properly. All the water connections are dry."

Near Kingsway Rd, Georgetown, TX 78628
Scott  M.

Scott M.

WASHER WHIRLPOOL NTW4516FW2 "Arrived on site for dead washer . Found control dead . Outlet has power . Replaced control , ran calibration and diagnostics wash all checked normal . No water leaks detected at time of service . Job complete . Did recommend a customer getting a surge protector for the outlet."

Near S IH 35 Frontage Rd, Austin, TX 78741
Scott  M.

Scott M.

DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer not stopping one door is open and no lights. Found door switch broken. Replaced switch, unit is now operating as normal. No lint buildup at time of service. Job complete"

Near Flaming Oak Cove, Austin, TX 78749
Scott  M.

Scott M.

OVEN KITCHENAID KOSE500ESS02 "Arrived on site for UI and stuck keypad error codes . 2nd time out for same issue . Key pad non responsive . Replaced console UI control ( still covered) . Tested oven , all checks normal

Near Avenue G, Austin, TX 78751
Scott  M.

Scott M.

DRYER MAYTAG MEDX655DW1 "Arrived on site for burning smell . Found something had burned on grill of heater on bulk head . Checked blower housing and heater as well as thermostats and fuses , all checked clear and normal . What ever had burned is gone . Did inform customer that smell will go away . No lint build up at time of service . Job complete"

Near Abilene Trail, Austin, TX 78749
Scott  M.

Scott M.

WASHER MAYTAG MVWX655DW1 "Arrived on site for unit not spinning out clothes . Ran diagnostics got basket speed fault . Unit did run diagnostics wash normal . Ran tach test and no basket turns on control . Tested actuator couldn’t find error . Replaced control and tach test again . Still not registering any RPMs. Replaced actuator reran tech test unit is now registering RPMs. Ran calibration and wash test . All checked normal . Job complete ,no water leaks detected at time of service ."

Near Oakwood Dr, Austin, TX 78753
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on job for complaints of ice maker not working correctly. Tested unit. Found that water hose to ice maker was partially froze. Dugout ice from hose. Tested unit. Unit test good. No leaks at this time. Job complete

Near Bosque, Seguin, TX 78155
Robert J.

Robert J.

DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of unit not starting. Tested unit. Found open thermal fuse and Hi-limit Tstat. Replaced both parts. Tested unit. Unit test good. Instructed customer to get vent checked. Job complete

Near Gentle Meadow, New Braunfels, TX 78130
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on job for complaints of ice not dispensing. Tested unit found that cylinnoid was stuck. Made adjustments to cylinnoid. Tested unit. No leaks at this time. Unit test good. Job complete

Near Cole Ave, New Braunfels, TX 78130
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for unit making strange noises. Found noise to come from diffuser. Will need to return to complete repair ; ordrng 1 WPW10479155 (control)

Near Creekview Dr, Round Rock, TX 78681
Richard P.

Richard P.

DRYER MAYTAG MEDC465HW0 "Arrived onsite for the dryer not heating properly, during testing we found the heating element working correctly, we inspected the lint trap and found blowback during testing, we advised the customer on correct cleaning of heat tube to prevent blowback. Complete"

Near Gallagher Dr, Canyon Lake, TX 78133
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH32519CW2 Arrived on job for to replace control-elec. replaced control elec. tested unit. Unit test good. Job complete

Near Gale Meadows, New Braunfels, TX 78130
Richard P.

Richard P.

WASHER ROPER RTW4516FW2 "Arrived onsite for the washer not working, upon diagnosis we found the error code for long fill, after testing both water valves we found the cold water valve had been damaged and clogged, replaced water valve and tested all functions which then worked correctly. Complete"

Near FM2673, Canyon Lake, TX 78133
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHB02 "Arrived onsite for unit to cooling unit was unplugged for days in able to diagnose, from tech on site seems to lost Freon, unit will need compressor and evaporator to complete repair, will return with evap motor spoke with MS on coverage ; ordrng 1 CNOTE (2HR) and 1 CNOTE (OFFICE RS) and 1 TJ90SF8404 and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"

Near Mc Phaul St, Austin, TX 78758
Richard P.

Richard P.

OVEN GE PT7550EHES "Arrived onsite for the oven which had a broken front glass, we confirmed the glass was broken, we authorized through the office and replaced the glass. Complete"

Near Kenilworth Blvd, Spring Branch, TX 78070
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived onsite for the refrigerator lights dimming, upon inspection we found that the freezer LED was out, we replaced and tested the light module and found the lights popped back on. Complete"

Near Hidden Dr, Canyon Lake, TX 78133
Tyler B.

Tyler B.

DRYER WHIRLPOOL WGD7000DW2 "Arrived on site for unit Turing on and off by itself. Was able to duplicate during tests, unit will need control and authorization to complete ; ordrng 1 CNOTE (PART AUTHO ) and 1 WPW10691552 (cntrl-elec)"

Near January Dr, Austin, TX 78753
Richard P.

Richard P.

DRYER WHIRLPOOL WET4027HW0 "Arrived onsite for the dryer experiencing longer then normal drying time, upon inspection we found no airflow and working heating elements, we checked the blower motor suction without the tubes which worked correctly, we found a clogged vent tube in the wall, we then instructed the customer on clearing the wall vent tube. Complete"

Near Candlelight Dr, Canyon Lake, TX 78133
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Arrived onsite for the refrigerator overlay unsticking, after cleaning and prepping the area we replaced the overlay. Complete"

Near Jolie Dr, Spring Branch, TX 78070
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFX2876DRM00 "Arrived onsite for the freezer still not freezing and the door not shutting correctly. I found the lower right hand door connector not clipped in the bracket correctly causing the door to not seal and leak out the cold air. I corrected the door and tested the FC temp. I found the FC temperature dropping rapidly and got down to 5 degrees and was still dropping. Mr stated the unit had not made ice and I explained that was because of the FC temperature. I tested the ice maker and it had no errors, completed a harvest, and filled with water. The unit is working as designed. Call complete."

Near Roberto Clemente Ln, Round Rock, TX 78665
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher not draining or drying the dishes correctly. I checked stored error codes and found an F6E4. I confirmed what the previous tech found with low water pressure to the machine. I found no rinse aid in the dispenser and AI explained to the customer that you had to use rinse aid for the unit to dry and perform correctly. I found the unit draining properly. I called Nathan with Pulte Homes asking him to call me so I could go over this with him. Call complete.

Near Hedera Dr, Austin, TX 78717
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite for the refrigerator still not making ice and the back wall of the freezer has frost on it. Ms stated the unit made ice fine until it started not freezing properly. I found frost on the evaporator cover. I put the unit in a forced defrost and the heater was not coming on. I removed the rear cover to check the wire harness and do an amp draw on the heater. When I clamped my meter on the wire the heater came on like it had a bad connection. I tightened the connections and retested. The heater worked as designed. I removed all the frost and ice. The unit is working as designed. Call complete.

Near Bluff Dr, Round Rock, TX 78681
Thomas L.

Thomas L.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for unit cooking improperly and wall getting too hot during self clean. Tested the temperatures and they were approximately 70° out of range. Will order control, sensor, and cooling fan for both issues.; ordrng 1 W11245567 (BLOWER)"

Near Daniel Crossing, Liberty Hill, TX 78642
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for the dishwasher not drying. I checked the unit for stored error codes and found none. I ran the diagnostics cycle to test the unit and it completed the cycle and worked as designed. I found the rinse aid side of the dispenser empty. I went over use and care instructions with the customer and explained that rinse aid had to be used for the machine to function properly. I also went over cleaning the filter correctly. Call complete.

Near Boecher Ln, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR GE PSB48LSRABV "Arrived on site for no cool. Removed compressor cover,powered unit off found weak hissing noise while unit shutting off traced noise to cap tub entering liner,found corrosion on liner,found cap tube broken in liner. Unit is unrepairable due to location of broken tube."

Near Flite Acres Rd, Wimberley, TX 78676
Scott  M.

Scott M.

DRYER WHIRLPOOL WGD9620HW0 "Arrived on site for unit making noise as well as touch screen going black periodically . Will return with motor ,wheel and pads . Ordering outer door ,control ,thermistor door UI HARNES . Please call to set return visit ; ordrng 1 W11310028 (HARNES DOOR UI) and 1 W11390031 (CONTROL) and 1 W11408171 (PANEL UI) and 1 WP8577274 (thermistor)"

Near E 42nd St, Austin, TX 78751
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE LGHX2636TF "Arrived on site for noise complaint. Ran evaporator fan motor no odd noise,removed compressor cover found suction line vibrating against back cover,adjusted suction and process tubing away from cover"

Near La Bahia St, Wimberley, TX 78676
Scott  M.

Scott M.

WASHER GE GTWN2800D1WW Arrived on site for washer stopping mid cycle . Talking to customer found unit is leaking into tub when not in use . Only issue . Ordering water valve . Return 11/19 . No water leaks detected outside of valve issue . ; ordrng 1 WH13X23974 (VALVE )

Near Oasis Dr, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDM01 "Arrived on site for cooling issue. Diagnosed unit not defrosting,defrosted evaporator,replied defrost sensor and defrost control. Powered unit on checked air flow good.

Near Verano Dr, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for freezing in fresh food. Removed damper cover,disconnected damper,powered unit on found air entering around damper and enclosure. Added sealer around housing and damper no air entering fresh food while damper door closed."

Near Red Rock Cove, Austin, TX 78749
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher tracks. Upon further inspection, I found that both adjusters on the upper rack were broken. I removed and replaced both adjusters and stops and tested the rack and it operates as designed. No water leaks observed during service, job completed."

Near Mandana St, Leander, TX 78641
Scott  M.

Scott M.

DRYER MAYTAG MEDX655DW1 "Arrived on site ,replaced motor . Unit is still doing same thing . Ordering timer ,pts switch , motor . Return 11/19 . Please bump up on cancelation LF spot opens .; ordrng 1 279827 (motor!dryer) and 1 WPW10563095 (relay-pts) and 1 WPW10642928 (timer)"

Near Silmarillion Trail, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR LG LFXS28968S/00 "Arrived on site for filter issues. Found damaged water filter head causing filters to disconnect when engaged. Installed a new filter head,installed filter customer provided tested water dispenser unit working as designed"

Near Beacon Knob Way, Austin, TX 78744
Lou S.

Lou S.

WASHER ELECTROLUX EIFLS60LT0 "arrived on site to inspect washer error messages. Upon further inspection, the customer advised that the unit will get to the rinse and spin modes of each selection ad then stop and the display will read “no water”. Customer had a load going when I arrived and when the cycle got to approximately 5 mins remaining the unit shut down and the display read no water. I placed the unit in diagnostics and tested the unit and at the end error code E11 appeared. I followed the tech sheet under test 1 and it read to replace the pressure switch. Removed and replaced the pressure switch and tested the unit in a fast wash and the unit operated as designed. No water leaks observed during service, job completed."

Near Burr Pkwy, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR AMANA ASI2575GRB01 Arrived on job for complaints of unit not cooling. Tested unit. Found sealed system failure. submited check list. Spoke to Erica.; ordrng 1 CNOTE (SEALED SYSTEM TECH) and 1 TJ90SF8404 (PROCESS TUBE) and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (DYE DRYER)

Near S State Hwy 123, Seguin, TX 78155
Lou S.

Lou S.

WASHER GE GTWN4250D1WS "arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics showing no error codes. When I got to the point of testing each mode, nothing happened, but the unit showed no error codes. I removed the front panel to expose the inner cavity and found the motor ground wire broken. I corrected the connector and reconnected the ground wire ad retested. Unit operated as designed. I tested the unit in the Spin/Drain mode and the unit operated as designed. Advised the customer of my findings and repairs. . No water leaks observed during service, job completed."

Near Hero Way, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer canceled at the door

Near S Mesquite Ave, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to for bottom vent missing. Installed bottom vent test unit and unit test good job complete.

Near Mesa Verde Dr, Austin, TX 78737
Lou S.

Lou S.

OVEN KITCHENAID KEMS309BSS00 "arrived on site to inspect oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. At preheat, my temp reading was 361. My next three readings were 366, 328, 378 for an average of 357 degrees. I advised the customer of my findings. Q

Near Pradera Path, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG540H0ES1 Arrived on site to test unit for oven not getting to temp. Test unit and found oven not igniting. Test unit and found wire to ignitor disconnected. Secured wire test unit and unit test good job complete.

Near W St Elmo Rd, Austin, TX 78745
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE FFSS2615TE "Arrived onsite for the refrigerator making noise, upon inspection we listened to the customers recording of the noise and proceeded to diagnosis, upon diagnosis we found a clicking noise that seemed to be coming from the compressor start device, we informed the customer and ordered the new part. Office to reschedule ; ordrng 1 297259515 (controller) and 1 297286803 (capacitor-run)"

Near Fawn Creek Dr, Spring Branch, TX 78070
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to test unit for upper tracks falling. Replaced both tracks test unit and unit test good job complete. No leaks present at this time.

Near Lightfoot Trail, Austin, TX 78745
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for unit not starting. Test unit and found unit giving F2E2 ui not working. Replaced ui and control board test unit and unit test good no leaks present unit working as designed. Job complete.

Near Nubian Cove, Austin, TX 78739
Leonardo C.

Leonardo C.

OVEN MAYTAG MEW7530AS01 Arrived on site to test unit for no power to unit. Test fuse and found bad fuse. Replaced fuse and not heat found bad tod. Replaced tod test unit and unit test good job complete.

Near Buffalo Pass, Austin, TX 78745
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to test unit for console not working correctly. Test unit and found stuck keypad. Replaced console test unit and unit test good job complete no leaks present at this time.

Near Clear Pond Cove, Austin, TX 78737
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to test unit for unit not getting any water in. Test unit and found water line pinched. Secured water line test unit and unit test good job complete no leaks present at this time.

Near Cache Dr, Austin, TX 78749
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to test unit for unit not heating. Test unit and found heating element working correctly. Found customer using rinse aid. Advised customer that plastic tubs don’t dry completely. Job complete.

Near Evening Star, Kyle, TX 78640
Paul R.

Paul R.

REFRIGERATOR LG LFX25991ST02 "Arrived onsite for the refrigerator with a no cool condition. I found the unit at room temperature with the compressor running and drawing 1.4 amps. The compressor has failed and needs to be replaced and the software updated. Ordering c-notes, compressor, jig, access fitting, and drier.; ordrng 1 ADH73150210 (DRIER ASSEMBLY) and 1 C-NOTES (2 HR JOB, OFFICE NEEDS TO RS THE CALL.) and 1 JIG (JIG) and 1 TCA38091801 (UNIVERSAL COMPRESSOR) and 1 TJ90SF8404 (ACCESS FITTING)"

Near Ada Ln, Round Rock, TX 78664
Paul R.

Paul R.

REFRIGERATOR KENMORE 106.5110311 "Arrived onsite for the refrigerator that’s not cooling properly. I found the compressor not pumping. I evacuated the system and replaced the compressor, drier, and installed a service valve on the compressor. I vacuumed he system and charged it with 5 oz’s of R134A. The unit is working as designed and has a good frost pattern on the coil. There were no water leaks present at the time of service. Call complete."

Near Mill Stone Dr, Austin, TX 78729
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived on site to replaced sump and motor. Replaced sump and motor test unit and unit still not washing. Test board and found bad board. Replaced control board test unit and unit test good no leaks present at this time job complete

Near Snapdragon Dr, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for cooling issue. Removed deli drawer found evaporator incased in ice,found broken tabs on evaporator cover,prev tech replaced harness assembly but not damaged cover. Ordering new cover and harness. Labor and harness will be covered due to same issue customer responsible for cover.

Near Panorama Dr, Wimberley, TX 78676
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW4 "Arrived on site and inspected washer and found washer is not level but no saved error codes, ran all test on manual and it passed. Washer not level due to an uneven floor. Washer is in a detached building semi exposed. Ran test 51 and 52 and it completed properly. Discussed correct loading procedure with customer. No water leaks detected at time of service, job complete"

Near FM2325, Wimberley, TX 78676
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site and added lower hinge to bottom of door and reheated gasket and door is now closing properly. No water leaks from connections at time of service, job complete"

Near Lazy Ln, San Marcos, TX 78666
Kevin B.

Kevin B.

DRYER AMANA NGD4655EW2 "Arrived on site and found coil valve has failed, after replacing all function has returned to dryer, no lint buildup in dryer at time of service, job complete"

Near Ferrule Dr, Kyle, TX 78640
Joseph C.

Joseph C.

DRYER MAYTAG MEDX655DW1 Arrived on site for “unit will not start” complaint. Inspected unit and found start button pushed through console. Refitted switch into console. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Man O War Dr, Del Valle, TX 78617
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for “not making ice” complaint. Per my previous diagnosis, removed and replaced inlet valve. Unit is performing as designed. No leaks detected, at time of service."

Near Arnold Dr, Austin, TX 78723
Lou S.

Lou S.

DISHWASHER LG LDT7797ST "arrived on site to install previously diagnosed and ordered part. Due to the unit not responding at previous service call, tech contacted lg Techline and they advised to replace the control panel. I removed and replaced the control panel and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Dove Haven Loop, Cedar Park, TX 78613
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker to be faulty. Removed and replaced ice maker and manually filled ice maker. Unit is performing as designed. No leaks detected, at time of service.

Near Barbara Jordan Blvd, Austin, TX 78723
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator ice maker issues. Upon further inspection, customer advised that the ice maker is making ice, but it will not dispense. I tested the dispenser and a few cubes came out. When I removed the ice bin, I found that the auger motor yoke was stripped and not catching on the shaft of the motor allowing it to turn. I removed the ice box divider and attempted to remove the yoke and was unable to. I advised the customer of my findings. I’m ordering the divider, auger motor, yoke/expeller, spacer, and damper gasket and CNOTE-AUTHORIZATION, CNOTE-LSO PER CUSTOMER REQUEST. Schedule return service for 11/19/19. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (LSO) and 1 W11378860 (SPACER) and 1 WP63052-2 (impeller) and 1 WP67006341 (gasket) and 1 WPW10309864 (divider) and 1 WPW10309868 (motor)"

Near Guara Dr, Cedar Park, TX 78613
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS322FDAM03 "Arrived on site for “not producing ice or water” complaint. Per my previous diagnosis, removed and replaced filter housing. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Mc Dowell Rd, Del Valle, TX 78617
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104ESS4 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I found the element badly rusting and the customer said he had a handyman tell him that the unit is leaking from the front element bracket. I placed the unit in diagnostics and once the unit began to wash, I found that water is leaking from the front bracket at the weld and also from the diverter housing on the sump assembly. The tub replacement is covered under warranty for parts/labor. Power to the unit was left off and all water was drained from the unit. I am ordering the tub and sump/motor assembly and office to schedule return service.; ordrng 1 CNOTE (LSO) and 1 WPW10681507 (tub-dishwr)"

Near Iris Ln, Cedar Park, TX 78613
Joseph C.

Joseph C.

WASHER MAYTAG MVWC565FW1 "Arri on site for “noisy operation” complaint. Per my previous diagnosis, removed and replaced gearcase, drive belt, actuator and cam. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Rio Grande St, Austin, TX 78705
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator water dispenser leaking. Upon further inspection, I found that the ice maker was not correctly installed and was sitting inside the ice bin. Once I removed the the ice bin and ice maker, I found that the water dispenser chute on the ice maker was broken which was allowing water to run into the ice bin and leak out of the ice dispenser. I attempted to reattach the chute but was unable to. I am ordering an ice maker and scheduled return service for 11/18/19. No water leaks observed during service and water source was turned off at the wall for safety. Customer not available to sign receipt ; ordrng 1 WPW10300022 (icemaker)"

Near Ancellotta Way, Leander, TX 78641
Jonathan  S.

Jonathan S.

DISHWASHER LG LDP6797ST "Arrived on site to install previous diagnostics part. Gained access to door latch. Removed failed latch and installed new. Tested all operations, all tested good. No water leaks present."

Near Almquist St, Hutto, TX 78634
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB765FW2 "Arrived on site to install previous diagnostics parts. Removed failed agitator and installed new. Performed diagnostic mode and ran calibration cycle. Ran automatic test mode. Found all functions working. Performed rapid wash and monitored unit agitating with water. All tested good, no water leaks detected."

Near Fairway Ridge Rd, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

WASHER AMANA NTW4516FW2 "Arrived on site for washer to inspect washer. Performed diagnostics mode and checked fault codes, no faults. Ran automatic test cycle and monitored operation. Removed top and cleaned tub ring. Ran calibration cycle. All operations tested good, no water leaks detected.

Near Corsica Loop, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for range having possibly gas leak. Performed diagnostics and tested cooktop burners and tested oven bake and broil while monitoring unit with gas sniffer. Checked incoming line and cooktop valves. Found no signs of gas leak. Spoke with customer on gas leak smell and signs of gas leak. All tested good, no gas leaks detected."

Near Preakness Pl, Georgetown, TX 78626
James C.

James C.

WASHER GE GTW460ASJ9WW Arrived on site and tested operation. I found fault for lid latch in memory. Tested latch in diagnostics and found the latch is not recognizing the lid as closed. Installed new latch and tested. Unit now functioning properly and no faults in memory. Job complete

Near N River Oaks Dr, Burnet, TX 78611
James C.

James C.

OVEN WHIRLPOOL WOS72EC0HV01 Arrived on site and tested operation. I found unit gives f8e0 error when set to bake. Installed new blower and control. Tested operation and found unit working properly. Job complete

Near Amber Oaks, Burnet, TX 78611
Kevin B.

Kevin B.

RANGE KITCHENAID KDRS463VSS03 "Arrived on site and inspected range and found terminal block has failed, took one picture. I will need to order a new terminal block and requested that customer purchased a new four prong plug. ; ordrng 1 Earlyorlateappointment (10:30-1 UNAVAILABLE) and 1 WP9761958 (block-term)"

Near Rancho Encino Dr, San Marcos, TX 78666
James C.

James C.

WASHER WHIRLPOOL MVWB865GW0 Arrived on site and tested operation. Customer has video of noise. I found that the top was not fully seated and the panel was rubbing making the squeaking sound. Secured components and seated the top in place. Tested operation and found unit working properly. Job complete

Near , CT
James C.

James C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and inspected unit. I found that the outer panel is damaged. Installed new. Unit not fully installed and not able to verify operation. Job complete

Near Co Rd 202, Burnet, TX 78611
Kevin B.

Kevin B.

OVEN KITCHENAID KODE300ESS04 "Arrived on site and found display is not operating, interior oven lights are still operating. Reset connections for control panel and this has no effect. A new control panel will be needed as well as the correct Appliance managers spoke with SR, there are two in the oven and only one is shown in parts breakdown. Set Appliance managers into parts research.; ordrng 1 Appliancemanagerwithpowersupply (PARTS RESEARCH) and 1 Appliancemanagerwithoutpowersupply (PARTS RESEARCH) and 1 W11087457 (console)"

Near San Marcos, TX 78666
James C.

James C.

MICROWAVE KITCHENAID KOCE500EBS07 Arrived on site and inspected convection fan. I found the mounting screws not tightened. Tightened screws and reassembled. Ran cycle at 350 degrees to test operation. Unit is no longer rattling and all functions test good. Job complete.

Near Scenic Loop, Kingsland, TX 78639
James C.

James C.

WASHER GE WCVH4800KWW Arrived on site and installed lower trim and cabinet doors. Job complete

Near Co Rd 119A, Burnet, TX 78611
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site customer complaint was unit made a noise one time ran unit can’t fined anything wrong all lines are dry

Near Ferndale Dr, Waco, TX 76706
Dylan  T.

Dylan T.

DRYER WHIRLPOOL MGDC465HW0 Arrived on site customer complaint was dryer was making a lot of noise pulled the back of the dryer pulled off the blower housing wheel found there was lot beads and stuff inside the dryer reassembled tested the unit everything else worked great

Near Maple Ave, Waco, TX 76707
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED99HEDW0 "Arrived on site and inspected dryer and found F4E1 saved. Currently dryer is operating but customer says it will stop working and be unresponsive for hours at a time. With no further error codes exact issue can’t be duplicated. Did not collect service fee could not give a definitive diagnosis."

Near Saddleridge Dr, Wimberley, TX 78676
Dylan  T.

Dylan T.

REFRIGERATOR LG LSXS26326S.ASTCNA0 Arrived on site customer complaint was Fridge would not cool found it had a bad compressor removed all the old Freon out of the system remove the compressor installed new compressor back in the unit checked for leaks recharge the unit compressor had a heat load off The condenser when I left all lines are dry

Near N 16th St, Waco, TX 76707
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site and found when microwave is running blower fan is not operating. Will need to bring back Blower, control, mag, cap, diode to correct issue. Adjust installation bracket so it sets properly.; ordrng 1 W10892388 (motor-fan) and 1 W10892389 (cntrl-elec)"

Near Oak Meadows, San Marcos, TX 78666
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site customer complaint was washing machine was not spinning her clothes are good enough put it in test mode there was an error code in the system because The system is overloaded with clothes customer is not the happiest with the unit because it doesn’t wash her clothes good enough tell her she needs to do a cleaning because she also has soap residue on her clothes all lines are dry

Near Guthrie Dr, Waco, TX 76710
Kevin B.

Kevin B.

DRYER MAYTAG MEDB765FC0 Arrived on site I found dryer is making a thumping noise during operation. Disassembled it and found a glue like substance dropped/smeared onto the drum. Removed most of it with a scraper and after reassembling noise has greatly improved but is still noticeable. Will need to order a new drum to correct issue.; ordrng 1 W10545923 (drum)

Near Pecos Dr, Wimberley, TX 78676
Dylan  T.

Dylan T.

DRYER MAYTAG MEDX655DW1 Arrived on site customer complaint was dryer will not heat very well put my thermometer inside the dryer dryer got to 170° pull the dryer out pulled The vent hose off show the customer got to 225° with no problem customer did not wanna pay the trip charge

Near Gholson Rd, Waco, TX 76705
Joseph C.

Joseph C.

WASHER GE GTW460ASJ0WW "Arrived on site for “makes grinding noises, during cycles” complaint. Inspected unit and gearcase faulty and torn belt. Ordering new transmission and belt. Belt will need parts research and will need authorization, as well. No leaks detected, at time of service. Office to set return schedule.; ordrng 1 NEEDSAUTHORIZATION (NEED AUTHORIZATION ) and 1 PARTSRESEARCH (DRIVE BELT) and 1 WH38X27407 (platform trans asm k)"

Near Lott Ave, Austin, TX 78721
David  Z.

David Z.

WASHER WHIRLPOOL WET4024HW0 Arrived on site to diagnose noisy washer and dryer unit. Spoke with foreman / contact on arrival. Was informed unit has been moved again and is not accessible. Will need to reschedule.

Near Feathergrass Ct, Austin, TX 78758
David  Z.

David Z.

RANGE WHIRLPOOL WFG525S0HS1 "Arrived onsite to install previously diagnosed parts. Back left burner was proving to have an inconsistent flame. Attempted to make adjustments through the valve, but saw virtually no result. Replaced burner valve and retested. Was able to dial the flame back to normal. All is working as designed. Call complete."

Near Alturas Ave, Pflugerville, TX 78660
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KRFC704FSS01 "Arrived on site to install previously diagnosed parts. Gained access to filter housing. Removed old filter and replaced both housing and new filter. Used foil tape to resecure the heater To the filter housing. Reassembled RC and retested. Water is now coming at the speed and flow it should be. If this issue is to happen again the only other parts in the chain are the inlet valve and fitting. The water going to the house may also be incredibly hard, resulting in abnormally fast sediment buildup. Tap water seemed fine. No water leaks found at time of service. Call complete."

Near Arcadia Ave, Austin, TX 78757
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH31017AS4 "Arrived on site for “no lower light function” complaint. Per my previous diagnosis, removed and replaced control and power cord. Per talk with CS, customer not charged for control.

Near Ledesma Rd, Austin, TX 78721
David  Z.

David Z.

OVEN WHIRLPOOL KEBS207BSS01 "Arrived on site to diagnose a wall oven with no power going to the control panel. Removed control,panel and performed diagnostics. Checked continuity on thermal fuse and found fuse open. Replaced thermal fuse. Retested unit and all is working as designed. Call complete.

Near Sierra Verde Trail, Austin, TX 78759
David  Z.

David Z.

RANGE WHIRLPOOL GY396LXPS00 "Arrived on site to diagnose a range that the left front burner was not heating barely at all. On arrival the burner heated and glowed as normal, which customer said was not happening prior. After discussing possible causes we opted to proactively replace both the element and switch. Unfortunately with no model or serial received prior we did not have the correct parts. Unit is much older then the current parts. After discussing with the customer we opted to just collect the service fee today and hey will call in if issue repeats, but unit is working as designed at time of completion.

Near Raintree Pl, Austin, TX 78759
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for refrigerator not cooling. Customer stated that unit never has cooled and has burnt plastic smell. Opened freezer and had refrigerant smell. Performed diagnostics and powered unit on. Tested amp to compressor at .99. Found oil residue in evaporator drain pan. Called tech support and spoke with ED. He stated to order compress. Removed evaporator cover and found evaporator fan housing broken. inspected oil residue and found leaking oil at top evaporator ( see SD-QUICKPIC). Will need to replace seal system components. Office to schedule appointment when ETA is available. (Sr#7726390074). ; ordrng 1 ACCESVALVE (SEAL SYSTEM ACCESS VALVE) and 1 SEENOTE (OFFICE TO SCH) and 1 W10507884 (compressor) and 1 W11179385 (FILTER DRIER ) and 1 W11263195 (SCROLL HOUSING) and 1 WP2188823 (EVAPORATOR )

Near Porano Cir, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DRYER AMANA NED4655EW1 Arrived on site for dryer making noise. Performed diagnostics and tested operation. Disassembled unit unit and found coin stuck in bearing and found part of ink pen stuck in blower housing. Found major lint buildup in assembly chute. Found bearing and guides wheels test good. Found unit will need to be clean and all lint removed. Removed lint chute and removed lint with shop vac brush. Removed all lint from inside of unit. Assembled unit and tested. All tested good. Spoke with customer on vent cleaning.

Near Corsica Loop, Round Rock, TX 78665
David  Z.

David Z.

WASHER WHIRLPOOL MAH5500BWW "arrived on site to diagnose a washer that was not draining fabric softener. Examined dispenser area and dish and found large amounts of softener / wax buildup and the siphon hole was completely filled and obstructed. Performed cleanout. Customer is going to need to run a few cycles to see if the issue is resolved. If it is not, and we must replace the dispenser valves we have to order a valve seal kit based on their tech sheet. Please order seal kit 12001929 if we have to come back and do the valve. Call complete."

Near Argos Ln, Austin, TX 78759
Clif L.

Clif L.

DISHWASHER GE GDF510PGM0WW Arrived on site to diagnose a dishwasher that is not turning on. Found power connection on main control board not fully inserted from factory causing intermittent connection. Rewired connector properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Kellar Rd, Smithville, TX 78957
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32519FS Arrived on site to diagnose a microwave that will not start. Tested unit and found heat wear on all three door switches. Replaced all three switches and tested unit. Found all is functioning properly at this time.

Near Cavan Ct, Austin, TX 78754
Clif L.

Clif L.

WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washing machine that is shaking abnormally during cycles. Tested unit and found hub assembly worn out. Had to break wash plate to remove it. Replaced hub and wash plate and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Reids Bend, Bastrop, TX 78602
Clif L.

Clif L.

DRYER AMANA NED4655EW1 Arrived on site to diagnose a dryer that will not stay closed. Tested unit and found door catch failed. Replaced door catch and tested unit. Found all is functioning properly at this time.

Near Woodway, Elgin, TX 78621
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived on site to diagnose an ice machine that will not turn on. Tested unit and found failed external drain pump. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Axis Trail, Bastrop, TX 78602
Clif L.

Clif L.

OVEN WHIRLPOOL WFC310S0EB3 Arrived on site to diagnose an oven with a light that is not operating. Tested unit and found shorted control board. Replaced main control and tested unit. Found all is functioning properly at this time.

Near Lovers Ln, Bastrop, TX 78602
James C.

James C.

REFRIGERATOR LG LFX28968ST/06 Arrived on site and tested operation. I was unable to duplicate the exact sound customer has recorded. I did find some noise coming from evaporator fan motor. I will return with sealed system and fan motor on return visit and test further; ordrng 1 EAU61524002 (FAN)

Near Arabian Ave S, Liberty Hill, TX 78642
Clif L.

Clif L.

WASHER WHIRLPOOL MVWB300WQ1 Arrived on site to diagnose a washing machine that will not complete cycles. Tested unit and found heavy corrosion between basket assembly and driveshaft causing mechanical friction and inproper movement of inner basket. Due to the amount of damage to the unit homeowner does not wish to have it repaired at this time.

Near Anahulu Ln, Bastrop, TX 78602
Clif L.

Clif L.

RANGE GE JGBS66REK3SS Arrived on site to diagnose a range that is not heating properly. Tested all parts and components and found no mechanical failures at this time. Homeowner informed me house is completely sealed and air intake to home does not match what is being used by oven when vent is on. I advise homeowner miss operation could be caused by a lack of oxygen to the unit. No further repairs are needed.

Near Pleasant Chapel Rd, Cedar Creek, TX 78612
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived on site for customer complaint of unit making to much ice, found bail arm was not inserted into ice maker, I inserted bail arm into ice maker, unit tested good."

Near Hot Spring Valley, Buda, TX 78610
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site for customer complaint of range not heating, found gas supply issue, instructed customer to call gas company."

Near Eves Necklace Dr, , TX 78610
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG51US0DS00 "Arrived on site for customer complaint of ovens not working after a storm. Found bake feature not available when trying to run a bake cycle, I found unit was not in demo mode. I reset controls by flipping the breaker, unit tested good.

Near Lloyd Ln, Dripping Springs, TX 78620
Brandon C.

Brandon C.

RANGE FRIGIDAIRE FFGC3026SSD "Arrived on site to replace valve and knobs, after replacing I was unable to test because gas was shut off to the whole house. I collected payment on check for the knobs.

Near Buttercup Ln, Wimberley, TX 78676
Dylan  T.

Dylan T.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site customer complaint was fridge would not cool pull the unit out pull the back off Compressor was very noisy and not cooling need to replace the compressor and the evaporator; ordrng 1 W10635994 (evaporator) and 1 W11025999 (compressor)

Near Eagles Nest Dr, Hewitt, TX 76643
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for customer complaint of intermittent issue of unit not finishing cycle. I put unit into diagnostic mode, tested all functions, found faulty control, I replaced control, unit tested good."

Near Bebee Rd, Kyle, TX 78640
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site customer complaint was not making ice from the icemaker was frozen up due to possible water valve is bad need to order part and go back out; ordrng 1 W11043013 (valve)

Near Fox Ridge Rd, Lorena, TX 76655
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found element not connected from factory. Connected wire and tested unit. Unit now heats as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near S 35th St, Temple, TX 76504
Arthur B.

Arthur B.

RANGE AMANA ACR4303MFB3 Arrived onsite to install new harness to free standing range. Removed and replaced harness thermal fuse and control. Installed power cord and powered up unit. Found all functions features work as designed. No other issues found.

Near St Louis St, Gatesville, TX 76528
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived onsite to install new compressor and control to SxS refrigerator form prior tech's diagnosis. Removed compressor and installed new replacement along with dye drier and process stub. Vacuumed unit down and charged with 5.5oz of R134a refrigerant. Removed and replaced control. Reassembled and observed cooling. Good frost pattern and air flow. No other issues found. All water connections were dry at time of service.

Near Paisley Dr, Temple, TX 76502
Arthur B.

Arthur B.

WASHER MAYTAG MVWB765FW3 "Arrived onsite for customer complaint of top load washer making loud clicking noises. Confirmed issues in clutch. Removed and replaced clutch,agitator and stator. Reassembled and calibrated unit. Unit complete successfully. No other issues found. All water connections were dry at time of service."

Near Keller Rd, Temple, TX 76504
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite to install new FC door and slides to French door refrigerator. Removed and replaced slides and door. Reassembled and tested door. Door sits well to cabinet. No other issues found. All water connections were dry at time of service.

Near Northern Ave, Gatesville, TX 76528
Arthur B.

Arthur B.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived onsite to install new install in door ice maker. Removed and replaced ice maker assembly. Found ice maker called for water immediately. No other issues found. All water connections were dry at time of service.

Near Co Rd 137, Gatesville, TX 76528
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to install previously diagnosed parts. Installed FC door and tested. All is good with FC door. Removed RC LH door. On install of new door found it was the wrong color and trim. Showing W10757550 as correct part. Will need to return with correct door. Also ordering right door W10757549.; ordrng 1 W10757549 (dor-fip ss) and 1 W10757550 (dor-fip ss) and 1 W11223753 (nameplate)

Near Domain Dr, Austin, TX 78758
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived onsite for customer complaint of partial cooling both sections of French door dual evaporator refrigerator. Removed unit cover and found dye all over base. Found weld on compressor and condenser connections had hole. Removed and replaced dye drier and reworked solder connections. Vacuumed down unit and charged with 5.5oz of R134a refrigerant. Power up unit and observed pressures. Low side @4 psi, High Side @140psi. Used bubble solutions and found no leaks. Advised customer to wait 24hrs for temperatures to settle.All water connections were dry at time of service."

Near Old Fort Gates Rd, Gatesville, TX 76528
David  Z.

David Z.

MICROWAVE KITCHENAID KEMS308SSS05 "Arrived on site to diagnose a wall oven / MW combo. Performed diagnostics and attended to best water. Nothing is heating, and microwave turntable is grinding rather loudly. Can hear electrical noises getting louder and quieter coming from the magnetron as well. Recommended repair is Magnetron + Turntable motor. Will need to order turntable motor, do not have today. Performing all repairs at once. . Return visit schedule for 11/19 Tuesday. ; ordrng 1 W10911403 (motor-turn)"

Near Sorrento Ct, Austin, TX 78759
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for washer keeps draining and error code. Tested and inspected unit and found failed pressure switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Fall Creek Estates Dr, Spicewood, TX 78669
Andy  B.

Andy B.

OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Auger Ln, Spicewood, TX 78669
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for ice machine not making ice. Upon arrival found unit turned off, turned on unit and Tested and inspected unit and found all operations are normal and making and cutting ice. Instructed customer on use and care and practice for best performance and that if customer has any other issues with unit to leave unit on and running 24 hours prior to service. No repairs are needed at this time. No water leaks present at time of service."

Near Cielo Azul Pass, Austin, TX 78732
Andy  B.

Andy B.

WASHER GE GFWH1200H0WW Arrived on site for washer not operating. Tested and inspected unit and found failed motor. Motor is under warranty from prior repair. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Diamante Dr, Spicewood, TX 78669
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRSC503ESS00 Unit is under warranty see SD-QuickPic. Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Oakwood Cove, Austin, TX 78731
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL MTF19681651 Arrived on site for dryer not starting. Tested and inspected unit and found failed thermal fuse. Customer had one on site. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Spicewood, TX 78669
Clif L.

Clif L.

DRYER MAYTAG MEDB835DW4 Arrived on site to diagnose a dryer that is not responding to controls. Found control panel miss registering. Panel will need to be replaced to complete repairs. Return date is set for 11/20/19.; ordrng 1 W11158457 (CONSOLE)

Near Church Canyon Dr, Austin, TX 78754
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW3 "Arrived to inspect lid lock latch error.Confirmed the complaint and R&R the latch.Reassembled, calibrated and unit tests as designed.All water lines were dry at the time of service.Job complete.Customer satisfied."

Near Mackie Dr, Salado, TX 76571
Al R.

Al R.

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived to inspect ice machine not making ice.Confirmed the unit is making the ice, but not dropping it due to a broken grid cutter.R&R the grid and unit began operating as designed.All water lines were dry at the end of service.Job complete Customer covered under 3 year warranty. SP confirmed"

Near Panther Creek Rd, Kempner, TX 76539
Al R.

Al R.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived to inspect dishwasher closing issues.Customer advised he woke up today and tried it once more and unit closed properly.I ran diagnostics test mode and checked all possibilities and found none.Unit had no error codes.All water lines were dry at the time of service.Job complete

Near Buckskin Trail, Temple, TX 76502
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW0 Arrived onsite. Dealer needs to R/S due to freight blocking unit. OF to R/S; saved tckt

Near S General Bruce Dr, Temple, TX 76504
Brandon C.

Brandon C.

WASHER MAYTAG MVWB865GC0 "Arrived on site for customer complaint of unit not powering on, found 5vdc to console, ordering UI console. ; ordrng 1 W11162441 (CONSOLE)"

Near Linden Loop, Driftwood, TX 78619
Andy  B.

Andy B.

WASHER LG WM3570HWA "Arrived on site for washer not draining, upon arrival customer informed me that issue is dispenser holding water. Made customer aware that this is not abnormal. Customer informed me that it has been a growing problem and that some times dispenser is completely filled up and would overflow if she tried to add soap. Ordering dispenser as well as dispenser drawer. Office to schedule return trip as part is expart. No water leaks present at time of service.; ordrng 1 4925ER1015K (DISPENSER ASSEMBLY ) and 1 AGL74074306 (DISPENSER DRAWER ) and 1 SEENOTE (OFFICE TO SCHEDULE )"

Near La Barzola Bend, Austin, TX 78738
Al R.

Al R.

DRYER MAYTAG MEDB835DC4 Arrived to inspect dryer with o power. Checked voltage at the outlet and got 246/123/123.Same voltage at the back of unit.Called Whirlpool Tech line and spoke with MIKEAdvised to replace the CONTROL . WILL ORDER UI just in case.SR# 7726391023Customer rescheduled for 11/18/19; ordrng 1 W10682013 (CONSOLE) and 1 W11133021 (CONTROL)

Near Hondo Dr, Killeen, TX 76549
Andy  B.

Andy B.

OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Auger Ln, Spicewood, TX 78669

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