Service History 1713 - Appliance Express

Near Austin, TX 78728

Tyler B.

Job Details: 01/21/2019

WASHER MAYTAG MVWX655DW1 "Arrived on site for unit leaking, found water leaking from valves, replaced valves and tested good, no leaks on site"

Near Georgetown, TX 78628

Thomas L.

Job Details: 01/21/2019

OVEN GE JTP15W0A5WW Arrived on site for no heat. Replaced failed bake element.

Near Florence, TX 76527

Steve C.

Job Details: 01/21/2019

WASHER MAYTAG MVWB765FC3 Arrived on site for the unit is leaking water. Test of the units and found the water leak is coming from the water hose to the valve on the cold water section. Tighten the connection in the unit stopped leaking. Unit is working properly and all water connections were dry at the time of service.

Near Dripping Springs, TX 78620

Brandon

Job Details: 01/21/2019

RANGE WHIRLPOOL FANFJVJEJF "Arrived on site for range diagnostic, unit was a new lg range. We do not service"

Near , TX 78628

Lou

Job Details: 01/21/2019

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range door damage. Upon my arrival, I found that the customer was not home, but there was an adult in the home who let me in to service the unit. I inspected the range oven door for damage and could not find any. I contacted the customer and questioned as to where the damage was located. The customer advised that there was a small dent at the bottom left corner of the broiler door. I looked closely and found the dent she was describing. I advised the customer that I would have to order the door and return to replace it. I am ordering the outer broiler door and scheduled return service for 01/24/19. No gas leaks detected during service.; ordrng 1 W10482110 (panel-drwr)"

Near Wimberley, TX 78676

Robert

Job Details: 01/21/2019

COMPACTOR KITCHENAID KUCS02FRSS0 "Arrived on job for complaints of smell coming from trash compactor, found filter fan motor with 120 volts to it but no operation. ; ordrng 1 9871893 (fan-filter)"

Near Driftwood, TX 78619

Brandon

Job Details: 01/21/2019

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to replace UIB and control, after replacing, unit tested good."

Near The Hills, TX 78738

Luis

Job Details: 01/21/2019

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for loud banging noise. Per customer loud bang noise during harvest and noise didn’t start till last repair. Ran diagnostics no odd noise ran unit through a normal cycle no odd noise during beginning of cycle. Informed customer noise is probably from ice slab separating from evaporator plate when hot gas valve is energized and is completely separated from water housing. Called tech support,per tech support noise is normal due to slab breaking free from plate and to run a clean cycle. Removed all ice ran clean cycle per tech support file#7723970585"

Near Georgetown, TX 78628

Jerry C.

Job Details: 01/21/2019

ICE MACHINE GE ZDIS150WSSE ZDIS150WSSE Arrived to inspect ice production issue. I found the unit would not fill correctly and water flow was inadequate to fill the reservoir. I quoted the customer for the fill valve assembly and then removed and replaced the faulty valve and purged the supply line. I tested the unit and it worked as designed. No leaks observed during service.

Near Austin, TX 78729

Tyler B.

Job Details: 01/21/2019

WASHER WHIRLPOOL WTW4800XQ4 "Arrived on site for unit not draining and water in tub, upon arrival unit was free of water, tested unit and confirm unit filling spinning and draining completely. Advised customer of findings and explained that the tub ring is filled with fluid dampener for balancing and sounds like water when you shake it. No leaks k. Site"

Near Austin, TX 78746

Kevin

Job Details: 01/21/2019

WASHER WHIRLPOOL WTW7000DW3 "arrived on site and found customer is experiencing white residue left on clothing, spoke with techline, per service pointer W11042572 does not apply to washer, apartment complex is on city water. Techline recommended telling resident to use less detergent, passed this on to Apartment maintenance manager. No water leaks from connections at time of service."

Near San Marcos, TX 78666

Diego G.

Job Details: 01/21/2019

DISHWASHER WHIRLPOOL DU1055XTVQ8 "Arrived on site. Check for leaking issues. Found gasket not flush to tub creating leak to occur. Adjusted gasket and cycle, all functions tested OK. No leaks present. Job complete"

Near San Marcos, TX 78666

Diego G.

Job Details: 01/21/2019

Near San Marcos, TX 78666

Diego G.

Job Details: 01/21/2019

Near Wimberley, TX 78676

Robert

Job Details: 01/21/2019

OVEN WHIRLPOOL WFE505W0HW "Arrived on job for complaints of stuck lens, removed lens so customer can replace lightbulb."

Near Leander, TX 78641

Cliff

Job Details: 01/21/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Arrived on site to diagnose a refrigerator that is freezing vegetables in the crisper containers. Found temperature control for pantry stuck in full open position causing too much cold air to flood crisper/pantry section from freezer. Freed up temperature control and tested unit. Found all is working properly at this time. Advised homeowner food should thaw overtime and issue should not reoccur. No leaks were found at time of service.

Near Leander, TX 78641

Lou

Job Details: 01/21/2019

RANGE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect venthood light not turning off. Upon further inspection, I found that the light bulb that was installed by the customer was the right wattage and voltage type light bulb, but due to the length of the bulb, it was grinding itself out on the metal of the vent cover. I advised the customer of my findings and they will purchase another bulb. The unit is operating as designed otherwise. Job completed."

Near , TX 78628

Lou

Job Details: 01/21/2019

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range cooktop burner. Upon further inspection, the customer advised that the front left burner was not igniting properly and taking a long time to ignite. She also advised that the gas company rep said the unit has a gas leak. I tested all of the burners and the front left burner did take a long time to ignite. I removed and replaced the burner head and tested and it operated as designed. Using my liquid gas detector, I checked all of the connections for leaks and all were good. I advised the customer of my findings. No gas leaks detected during service, job completed."

Near Waco, TX 76705

Arthur B.

Job Details: 01/21/2019

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found element and thermal cutoff check ok. Checked incoming voltage and found only 120v between L1/L2. Advised customer to have plug of breaker checked. This is considered install issue. Dryer vent and lint trap was clean of lint at time of service.

Near Temple, TX 76501

Arthur B.

Job Details: 01/21/2019

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for customer complaint of french door refrigerator not making ice in RC section. Ran test 0121 and found mice maker harvest motor not moving. Removed and replaced icemaker. Reassembled. Icemaker call for water immediately. No other issues found. All water connections were dry at time of service.

Near Killeen, TX 76549

Job Details: 01/21/2019

MICROWAVE WHIRLPOOL WMH31017HZ2 "Arrived to inspect microwave not working. Confirmed the complaint and removed and replaced the fuse, 3 switches and both interlocks..Reassembled unit and unit passed the water test. JOB COMPLETE"

Near Georgetown, TX 78633

Lou

Job Details: 01/21/2019

DISHWASHER KITCHENAID KDTE104DSS0 "arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics and it showed error codes F7E1 and F6E6. I cleared the codes and continued with testing. The unit operated as designed with no error codes at the end. Due to error code F6E6 I checked ohms to the sensor and found it way above range of the recommended 45-52 ohms. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 WPW10705575 (sensor)"

Near Liberty Hill, TX 78642

James

Job Details: 01/21/2019

OVEN WHIRLPOOL KOCE500ESS06 Arrived on site and found m/w door has a dent on the top left side. Installed new outer door and checked for proper fit. Unit checks good. Job complete

Near Austin, TX 78757

Paul

Job Details: 01/21/2019

DISHWASHER KITCHENAID KDTM354DSS5 Arrived onsite for the dishwasher with rail issues. I found the spot welds on the left side rail broken. I also found the left adjuster broken. I replaced the rail so the customer could use the unit. Need to replace the adjuster to complete service. Ordering WPW10546503 ADJUSTER. RS for Tue 1/22.; ordrng 1 WPW10546503 (ADJUSTER)

Near Austin, TX 78735

Kevin

Job Details: 01/21/2019

DRYER WHIRLPOOL WED4850HW0 "Arrived on site and found dryer has correct power but it will not start replaced start button, timer, and re-seated harness to door switch. Dryer is now operating properly, unit is new and there is no lint buildup, job complete."

Near Round Rock, TX 78664

Tyler B.

Job Details: 01/21/2019

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived back on site for no cooling. Found the unit running, but no frost pattern, seems to be restricted. Will require SS repair. ; ordrng 1 CNOTE (OFFICE RS ) and 1 TJ90SF8404 and 1 W10507884 (compressor) and 1 WP2188822 (evaporator) and 1 WPW10143759 (drier-uv)"

Near Canyon Lake, TX 78132

Robert

Job Details: 01/21/2019

REFRIGERATOR JENN-AIR JS48PPDUDE01 Arrived on job to replace grill for dent. After replacement customer inspected. No leaks detected at time of service

Near Austin, TX 78721

Joseph C.

Job Details: 01/21/2019

FREEZER WHIRLPOOL GB2FHDXWS06 "Arrived on site for “ice buildup on bottom of freezer and no drain at defrost” complaint. Inspected unit and found older defrost drain to be clogged. Removed and replaced drain, per SP W10632338C. Part is paid for by S38253

Near Austin, TX 78738

Leonardo

Job Details: 01/21/2019

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for unit not cooking correctly. Found unit giving bad temp. Replaced sensor test unit and unit test good job complete

Near New Braunfels, TX 78132

Robert

Job Details: 01/21/2019

DRYER WHIRLPOOL WED8500BW0 "Arrived on job for complaints of door not closing properly. Inspected door and found catch broken, replaced catch door closing fine."

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/21/2019

MICROWAVE WHIRLPOOL WMH73521CS5 Arrived on site. Checked for display issues. Found LEDs on display not illuminating correctly. Will need door assembly and main control board to repair unit. Factor order part office to reschedule; ordrng 1 W10913378 (DOOR ASSY )

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/21/2019

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/21/2019

Near Killeen, TX 76549

Job Details: 01/21/2019

REFRIGERATOR JENN-AIR JS48PPDUDB15 Arrived to inspect ice maker not making ice. Removed and replaced the ice maker and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE

Near Georgetown, TX 78628

Tyler B.

Job Details: 01/21/2019

REFRIGERATOR WHIRLPOOL KRFC704FBS01 "Arrived back on site for prior ordered parts replacement. Replaced motor, shaft and bucket, and tested unit on cubed and ice, after several trails repair is complete, no leaks on site"

Near Marble Falls, TX 78654

Thomas L.

Job Details: 01/21/2019

REFRIGERATOR GE PFE28KSKISS Arrived on site To repair a no cool condition. Previously found that the freezer evaporator had not properly defrosted. Tested unit and found that the control board was a failure. Replaced control board. Customer will allow 24 hours before loading food back in the unit.

Near Georgetown, TX 78628

Tyler B.

Job Details: 01/21/2019

DRYER WHIRLPOOL WED9200SQ1 Arrived on site for unit not spinning . Found unit giving f-01 error -main control failure. Unit will need new co tool to complete repair Customer will get approval from husband and call us back Monday with answer ; ordrng 1 CNOTE (OFFICE RS ) and 1 WPW10174745 (cntrl-elec)

Near Austin, TX 78717

Lou

Job Details: 01/21/2019

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range issues. Upon further inspection, I found that the top right corner panel of the outer door glass is coming off ad will not stay on. I am ordering the outer door glass and scheduled return service for 01/22/19. I tested the unit and it operated as designed. No gas leaks detected during service.; ordrng 1 W11176456 (GLASS-DOOR)"

Near Cedar Park, TX 78613

Cliff

Job Details: 01/21/2019

REFRIGERATOR KITCHENAID KFXS25RYMS4 "Arrived on site to diagnose the refrigerator that is not dispensing water quick enough. Tested unit with filter installed and with the bypass installed. With bypass found almost 3 times the volume of water flowing through unit. This indicates a faulty or failed filter. Homeowner will need to change filter to complete repair, as filters are not covered under warranty."

Near Smithville, TX 78957

Thomas L.

Job Details: 01/21/2019

REFRIGERATOR GE GSS20GEWPWW Arrived on site for fresh food section freezing food. Found unit set to warmest setting. Found freezer at -6° and fresh food section at 31° and unit was still running. Unit has a failed control and possible sensors. The control that was sent is the wrong one because we were giving the wrong model number. All the water connections are dry.; ordrng 1 WR55X11072 (board asm main contr)

Near Georgetown, TX 78633

Jerry C.

Job Details: 01/21/2019

REFRIGERATOR KITCHENAID KRFC300ESS01 "KRFC300ESS01 Arrived to inspect items freezing within rc. The customer had a mechanical thermometer in the rc and it read 28 degrees. I placed a K-type thermocouple and after 5 minutes the unit showed 36 degrees. I calibrated the unit up 2.5 degrees and then informed the customer their thermometer appeared to read 8 degrees too cold. I advised the customer it is not a problem to change the temperature of the rc in small increments with at least 24 hours between changes to allow the unit temperature to settle. Operational test good, no leaks observed during service."

Near Austin, TX 78749

Leonardo

Job Details: 01/21/2019

DISHWASHER WHIRLPOOL WDF110PABB4 Arrived on site to test unit for unit filling with water. Customer said it hasn’t done it again checked unit and could not duplicate problem at this time job complete

Near Lago Vista, TX 78645

James

Job Details: 01/21/2019

REFRIGERATOR WHIRLPOOL ED2KHAXVB01 Arrived on site and tested operation. I found with filter installed the dispenser and ice maker are not getting water. With the filter removed the dispenser and ice maker function properly. Inspected filter housing and found the outlet valve stem bent downward. When attempting to turn water off at the wall I found the shut off valve to be broken and instructed customer of issue. Installed new filter housing and tested for proper operation and leaks. I found no leaks present at time of service. Job complete.

Near Harker Heights, TX 76548

Job Details: 01/21/2019

REFRIGERATOR WHIRLPOOL WRF736SDAW14 Arrived to inspect filter Not coming from the unit. Confirmed the complaint and changed out filter for customer.JOB COMPLETE

Near Leander, TX 78641

Lou

Job Details: 01/21/2019

COOKTOP WHIRLPOOL WCG55US0HS00 "arrived on site to inspect cooktop burners not igniting. Upon further inspection, I tested all of the burners and all operated except for the left front burner. The Ignitor on the left front burner was not arcing when attempting to turn it on. I was able to ignite the burner by using another knob/valve. I removed the cooktop and found that the wiring harness mount to the left front valve was broken. The burner operates when using a different knob to ignite it. I am ordering the wiring harness and the office to schedule return service due to the part being PSP. No gas leaks detected during service.; ordrng 1 W10868534 (harns-wire)"

Near Cedar Park, TX 78613

Lou

Job Details: 01/21/2019

WASHER WHIRLPOOL CAE2745FQ0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the actuator due to it not functioning properly. I tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Leander, TX 78641

Lou

Job Details: 01/21/2019

MICROWAVE WHIRLPOOL WMH53520CS6 "arrived on site to inspect microwave fan noise. Upon further inspection, I turned the unit on and could hear the unit fan making a loud whining noise. When I removed the unit from the wall, I found that the mounting bolt on the left side was incorrect and required a half inch nut driver to be removed. I found the mounting nut inside the cabinet. I placed the unit on the island ad plugged it in to test the fan and it made a rattling noise. I also found what appeared to be remnants of a dirt dobber nest on the right side fan blades. I removed and replaced the fan motor assembly and tested and it operated as designed. When I removed the unit from the wall, I found that the vent duct was not sealed correctly. I placed the unit back on the wall and using foil tape, I properly sealed the vent. I am ordering mounting hardware and the customer will call the office to schedule return service due to his work schedule.; ordrng 2 W10821385 (hard-mount)s"

Near Austin, TX 78728

Paul

Job Details: 01/21/2019

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived onsite for the refrigerator with the lights not working. I found 4 LED’s on on all the lights except for the top light in the FC. I replaced the light and only 4 came on on it and all the lights were dim. I replaced the driver light in the RC and the lights are working as designed. Call complete. 1 year additional warranty for builders (ELW program).

Near Killeen, TX 76549

Job Details: 01/21/2019

WASHER MAYTAG MVWB835DW1 Arrived to inspect washer not working. Checked outlet and got 123 volts. Plugged in washer and unit still didn’t work. I changed the control and checked the drain. Tested unit and unit still didn’t respond. Office to order CONSOLE W10861510. Unit not responding to touch commands.ADDRESS IS ACTUALLY 5600 not 5506. Call rescheduled for 1/22/18 AR; ordrng 1 W10861510 (CONSOLE)

Near Marble Falls, TX 78654

Thomas L.

Job Details: 01/21/2019

ICE MACHINE KITCHENAID KUID308ESS1 Customer sent me a audio of the noise that the unit intermittently makes. It sounds like the compressor. Will order and reschedule as a three-way sealed system. If it is anything less then I’ll try to pick up more calls that day from the office.; ordrng 1 3HOURSEALEDSYSTEM and 1 SF8404 (VALVE) and 1 W10843121 (drier-tube) and 1 W10908287 (pump) and 1 WPW10489125 (pump) and 1 WPW10605286 (compressor)

Near New Braunfels, TX 78132

Diego G.

Job Details: 01/21/2019

REFRIGERATOR JENN-AIR JFI2089WES9 "Arrived on site. Check for no ice issues. Found piece of foam in icemaker cup causing fill tube to freeze over. Removed foam and cycled, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78132

Diego G.

Job Details: 01/21/2019

Near New Braunfels, TX 78132

Diego G.

Job Details: 01/21/2019

Near Spicewood, TX 78669

Brandon

Job Details: 01/21/2019

WASHER GE GTW460ASJ7WW "Arrived on site for customer complaint of unit not completing cycles on heavy or normal loads. Found gearcase leaking lots of oil, and control not responding to all functions. Ordering gearcase and control. ; ordrng 1 WH18X28176 (CONTROL ) and 1 WH38X27335 (GEARCASE)"

Near Austin, TX 78751

Joseph C.

Job Details: 01/21/2019

WASHER KENMORE 110.268825 "Arrived on site for “basket not spinning and agitator not agitating” complaint. Per my previous diagnosis, removed and replaced gearcase, basketdrive, coupling and agitator cam. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Austin, TX 78727

Paul

Job Details: 01/21/2019

WASHER MAYTAG MVWC415EW0 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the gearcase, actuator, cam, and pulley shield. I calibrated the control and ran auto diagnostics. The unit is working as designed. Call complete."

Near Georgetown, TX 78628

Jerry C.

Job Details: 01/21/2019

OVEN WHIRLPOOL WOS51EC0HB01 WOS51EC0HB01 Arrived to inspect no operation. I was able to enter service test mode and found no stored errors. I cleared all settings and factory reset the unit. The reset cleared the error of not engaging in any mode and I was able to connect the unit to the customer’s WiFi. Operational test good.

Near Leander, TX 78641

James

Job Details: 01/21/2019

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site and installed new outer door and nameplate. Inspected for proper fit and function. Door tests good. Job complete

Near Liberty Hill, TX 78642

James

Job Details: 01/21/2019

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and found the very top spray arm had come off and the retaining clip has broken. Unit will need new spray arm and retainer to repair; ordrng 1 WP3400918 (upper spray arm ret) and 1 WPW10327455 (SPRAY ARM)

Near Temple, TX 76502

Job Details: 01/21/2019

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived to reinstall the arm of the ice maker. Reassembled the arm and tested the unit and unit tested as designed.JOB COMPLETE.

Near Austin, TX 78747

Leonardo

Job Details: 01/21/2019

MICROWAVE AMANA AMV2307PFS0 Arrived on site to test unit for open close door. Found unit dead test fuse and found bad fuse. Replaced fuse got unit to turn on but got open close door erro. Replaced upper interlock test unit and unit test good job complete.

Near Liberty Hill, TX 78642

Thomas L.

Job Details: 01/21/2019

DRYER WHIRLPOOL 110.60172 Arrived on site or no heat condition. Unit has failed centrifugal switch. Unit could also need a timer. Owner is not available to approve repair. Will verify Monday; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Near Georgetown, TX 78626

Jerry C.

Job Details: 01/21/2019

DISHWASHER WHIRLPOOL WDF540PADM3 WDF540PADM3 Arrived to inspect cleaning issues. The customer presented several items showing cloudiness and I felt it was due to over-detergenting or rinse agent over dispensed. I removed and replaced the dispenser and control and tested. All functions were present and the unit worked as designed without generating any errors. No leaks observed during service.

Near Austin, TX 78735

Leonardo

Job Details: 01/21/2019

DISHWASHER KITCHENAID KDFE104HBL0 Arrived on site to test unit for not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present at this time. Unit washing correctly water spraying inside job complete

Near Horseshoe Bay, TX 78657

Thomas L.

Job Details: 01/21/2019

WASHER WHIRLPOOL WTW7000DW3 Arrived on site or unit not spinning properly. tested unit to find unit not spinning. Checked and found that the rotor bolt was almost completely loose. Corrected and tested. Operations are all normal. Water connections are all dry.

Near Jonestown, TX 78645

James

Job Details: 01/21/2019

DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site to install new tub and found inner door, outer panel and ui damaged as well. I also found the mounting hardware missing and the floor under dishwasher will not allow for the unit to sit flush. Instructed superintendent of the floor and of the additional parts required to complete repair. I also found that the power cord was missing. Installed new tub and will return with required parts to complete repair; ordrng 1 W10518673 (nameplate) and 1 W10908291 (door-inner) and 1 W11124384 (SUMP) and 1 W11165143 (OUTER PANEL) and 1 W11165146 (UI) and 1 WPW10292152 (parts-misc)"

Near Leander, TX 78641

Cliff

Job Details: 01/21/2019

DISPOSAL UNKNOWN GC2000PE Arrived on site to diagnose A garbage disposal that is not operating. Tested unit and found grinding plate offset in unit causing unit not to operate. Replaced garbage disposal and tested unit. Found all is working properly at this time. Leaks were found after services were performed.

Near Blanco, TX 78606

Brandon

Job Details: 01/21/2019

DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for customer complaint of unit not draining, found broken pump, I replaced drain pump, unit tested good."

Near Buda, TX 78610

Robert

Job Details: 01/21/2019

WASHER ROPER RTW4516FW2 "Arrived on job for complaints of no hot water coming out. Found an installation error of water lines hooked up in reverse. Switched it back to normal tested operation, passed. No leaks detected at time of service"

Near Cedar Park, TX 78613

Lou

Job Details: 01/21/2019

WASHER WHIRLPOOL WTW8800YC1 "arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics and tested. The unit operated as designed with no error codes and no water leaks. I tested the unit manually and tested the valve log and found it defective as no water went into any of the cups. I tilted the back and checked underneath the unit and found that the rotor had rust debris on the outer surface. I removed the rotor and found rust debris on the stator and the bearing was badly rusted with water on it. I am ordering the valve and returning with prescreened parts. I scheduled return service for 01/22/19. No water leaks observed during service only evidence of a leak at the bearing.; ordrng 1 CNOTE (2 HR JOB) and 1 W10853723 (valve)"

Near Austin, TX 78749

Kevin

Job Details: 01/21/2019

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found it is heating properly, found very little airflow through lint screen removed vent hose from the rear of the dryer and airflow has returned. Apartment complex maintenance is aware this vent exhaust has a very long travel. It has been cleaned recently buy an external company but airflow is still poor no replacement of parts or adjustment to dryer can correct issue. Dryer is new and there is no lint in the interior, job complete"

Near Austin, TX 78749

Kevin

Job Details: 01/21/2019

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and found scraping noise during spin and agitation cycles, found that shield is warped and making contact with pulley. Adjusted shield to have more spacing and noise has stopped, no water leaks from connections at time of service, job complete"

Near Austin, TX 78754

Joseph C.

Job Details: 01/21/2019

MICROWAVE WHIRLPOOL WMH32519CS1 "Arrived on site for “no heat” complaint. Removed unit that had been adhered to wall bracket. Inspected unit found primary switch, magnetron, capacitor and diode faulty. Primary switch was defective, from factory. Customer declined quote for parts replacement and will be purchasing new unit."

Near Leander, TX 78641

Jonathan S

Job Details: 01/21/2019

DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site for dishes not power on and existent water left in tub. Tested voltage to dishwasher, found within range. Checked junction box, found within range. Traced voltage to control. Removed terminal connectors and reconnected. Tested unit and found power on. Ran drain cycle. Performed diagnostics mode, error 2-2 loose UI connection. Tested amperage to heater and found within range. All tested good, no water leaks present. Spoke with customer on user care guide."

Near Pflugerville, TX 78660

Wesley

Job Details: 01/21/2019

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and repaired by replacing light. Unit now operating properly.

Near Austin, TX 78733

Luis

Job Details: 01/21/2019

REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived on site for no ice. Removed icemaker found broken wire from fill tube heater wire broke off in harness diagnosed unit will need new fill tube heater. Return date set for Friday 1/25; ordrng 1 W11230096 (FILL TUBE)

Near Round Rock, TX 78681

Tyler B.

Job Details: 01/21/2019

MICROWAVE WHIRLPOOL WOC97EC0HZ00 Arrived on site for unit adding more time and chasing clock time. Found unit adding more time to cook. Unit will need console and control to complete repair. Office to reschedule ; ordrng 1 CNOTE (OFFICE RS) and 1 W11261165 (CONTROL) and 1 W11299279 (CONSOLE )

Near Austin, TX 78735

Leonardo

Job Details: 01/21/2019

COOKTOP JENN-AIR JGD3430GS Arrived on site to test unit for right front burner not igniting. Test unit and found bad ignitor. Replaced ignitor test unit and unit burner unevenly. Replaced burner head test unit and unit test good job complete. No leaks present at this time.

Near Georgetown, TX 78628

Jonathan S

Job Details: 01/21/2019

DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for dishwasher not filling enough water. Per diagnostics mode, error code 5-1 door latch and 4-3 motor not running. Monitored test cycle, found motor not activating. Tested voltage to motor and found within range. Removed motor and tested resistance and found opened. Replaced sump assembly. Performed diagnostics mode and monitored and water connection. All tested good, no water leaks present."

Near Austin, TX 78702

Scott

Job Details: 01/21/2019

REFRIGERATOR WHIRLPOOL KRMF706EBS00 "Arrived on site replaced filter head , filter assembly is no longer leaking . Unit is still spray during dispense . Ordering valve . Also found filter switch broken so it thinks there is no filter . Please call to set return visit .; ordrng 1 WPC3680310 (switch- li) and 1 WPW10341329 (valve)"

Near Austin, TX 78739

Leonardo

Job Details: 01/21/2019

COOKTOP WHIRLPOOL JED3430WB00 Arrived on site to test unit for left front burner not turning on. Test unit and found bad switch. Replaced switch test unit and unit test good job complete.

Near Leander, TX 78641

Cliff

Job Details: 01/21/2019

REFRIGERATOR WHIRLPOOL WRX986SIHZ Arrived on site to diagnose a refrigerator that is making usual noise when water is being dispensed. Tested unit and found pressure in house too great for water valve causing chattering noise. Lowered pressure at wall valve as regulator cannot be installed on incoming water line due to type of line. No further repairs are needed at this time and all unusual noises have stopped. No water leaks were found at time of service.

Near Austin, TX 78735

Luis

Job Details: 01/21/2019

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for no ice. ICEMAKER not running through a forced cycle diagnosed faulty icemaker. Installed new icemaker ran icemaker through a cycle water filled icemaker unit working as designed.

Near Georgetown, TX 78628

Jerry C.

Job Details: 01/21/2019

OVEN WHIRLPOOL KODE500ESS02 "KODE500ESS02 Arrived to inspect error code. The unit had F2E1 stored in memory and that UI has been replaced prior. I contacted the MFG and spoke with Kurt. I advised the technician of my findings and he let me know that it is being looked into, but there is not currently a repair. File #7723956761. I advised the customer there is not currently a fix for the issue and they will contact customer solutions."

Near San Marcos, TX 78666

Kevin

Job Details: 01/21/2019

REFRIGERATOR WHIRLPOOL ED5FHEXVQ01 "Arrived on site and found refrigerator is disconnected from power, after reconnecting starter devices clicking the compressor is not starting. Spoke with LM will need to bring back a new compressor. Attach start device first. No water leaks from connections at time of service; ordrng 1 SF8404 (STUB) and 1 W10139462 (compressor) and 1 W10143759 (drier (service))"

Near Austin, TX 78738

Leonardo

Job Details: 01/21/2019

RANGE JENN-AIR JGRP436WP02 Arrived on site to test unit for touch board turning on by itself. Checked control and control was bad. Opened box and found part damaged. Will need to order new control WPW10464535. Office to reschedule ; ordrng 1 WPW10464535 (CONTROL )

Near Johnson City, TX 78636

Brandon

Job Details: 01/21/2019

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not completing cycle, found multiple issues. Found faulty cold water valve, also found gearcase is bad and needs replacing. Grinding noise, and out of balance spin when no clothes are in drum. Unit does sit outside in garage. Collected service fee on check"

Near , TX 78652

Leonardo

Job Details: 01/21/2019

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to test unit for light under not working. Test unit and found bad boa4d not sending power to light socket. Replaced board test unit and unit test good job complete.

Near Austin, TX 78729

Tyler B.

Job Details: 01/21/2019

DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site for panel warped and peeling, replaced panel and Testd all functions. Tested good, no leaks on site"

Near Austin, TX 78729

Wesley

Job Details: 01/21/2019

WASHER MAYTAG MVWB835DW3 Arrived on site and found customer to have been pressing hard on start button causing an error tone. Instructed customer on soft touch. All else checks good. Unit is working properly.

Near Austin, TX 78738

Luis

Job Details: 01/21/2019

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for broken evaporator cover. Installed new cover secured new cover with 4 screws two on upper portion to housing and two on middle section. Reassembled u it checked air flow good unit working as designed. Repair covered under AUTHO WIBX700WPL1

Near Austin, TX 78731

Paul

Job Details: 01/21/2019

RANGE JENN-AIR SVD48600P Arrived onsite for the range with the oven door not closing properly and sealing again. Mr stated the light stopped working again. I found the light bulb burned out because the door switch broke and fell into the chassis. The door switch is not available and I explained this to mr and he said they could live without it. I inspected the hinges and the receivers and both looked good but the door was staying opened at the top. I changed the hinges again and the door sets flush with the chassis and seals correctly. Call complete.

Near Kingsland, TX 78639

Thomas L.

Job Details: 01/21/2019

WASHER GE WCVH4800K2WW Arrived on site or unit that clicks but will not start. Diagnosed unit and found failed door lock assembly. Office will order and reschedule.; ordrng 1 WH10X10008 (door lock)

Near Austin, TX 78739

Brandon

Job Details: 01/21/2019

OVEN WHIRLPOOL KOSE500ESS03 "Arrived on site for customer complaint of damage to oven door and glass after self clean, found discoloring of door and glass. Ordering parts. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10827059 (door GLASS) and 1 WPW10709147 (frame-glas)"

Near Austin, TX 78728

Paul

Job Details: 01/21/2019

OVEN WHIRLPOOL WFE745H0FS0 Arrived onsite to replace the previous diagnosed parts. I replaced the RR switch and the LR element. I tested both burners and they are working as designed.

Near Austin, TX 78729

Scott

Job Details: 01/21/2019

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer tumbling but not heating . Getting proper voltage. Found high limit thermostat had blown . Checked heater and other thermostats and fuse , all checked good . Replaced thermostat and unit is now heating . Did recommend to have vents cleaned . No lint build up at time of service . Job complete ."

Near Austin, TX 78745

Kevin

Job Details: 01/21/2019

WASHER WHIRLPOOL WTW6800WW1 "arrived on site and set washer into diagnostic cycle and found the valves are not working properly. After replacement ran a diagnostic cycle again and the valves are now operating correctly. No water leaks from connections at time of service, job complete."

Near Austin, TX 78744

Kevin

Job Details: 01/21/2019

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and found washer Gear case is leaking oil, replaced gear case, cam, actuator and capacitor. No water leaks from connections at time of service, job complete."

Near Del Valle, TX 78617

Joseph C.

Job Details: 01/21/2019

WASHER MAYTAG MVWC360AW0 "Arrived on site for “no hot water” complaint. Per my previous diagnosis, removed and replaced temp switch. Unit is performing as designed. No leaks detected, at time of service."

Near Buda, TX 78610

Kevin

Job Details: 01/21/2019

WASHER MAYTAG MVWB835DW3 "arrived on site and customer is experiencing an intermittent squealing noise, found Error code for locked rotor, ran agitation and spin and there is no noise at this time. inspected motor and didn’t find any issues. Removed tub ring and didn’t find any clothing or debris causing friction. Leaned on basket while turning and could not recreate noise. Could not duplicate customers experience at this time. Recommended to customer that it continue to be used normally. No water leaks detected at time of service, job complete."