We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Austin, TX 78724
Joe Z
Job Details: 04/12/2023
Arrived on site for unit not cooling. Upon arrival customer stated that the evaporator cover was covered in ice. Unit is now in garage. Customer left unplugged to melt ice. Restored power to unit and compressor turned on. Removed evaporator to check defrost components. Got a good frost pattern throughout the entire evaporator. Found ui is not lighting up or responding. Did find voltage to ui. Test resistance of heater and is 30 ohms. Need to order ui. Office to reschedule ; ordrng 1 W11518204 (UI)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Tyler
Job Details: 04/12/2023
Arrived on site for refrigerator. Couldnt find unit on site. Will need office to reschedule once unit is found. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Austin, TX 78756
Joe Z
Job Details: 04/12/2023
"Arrived on site for unit not powering on. Upon customer has back panel of console removed. Customer has screw put away. Test polarity and is good. Not getting voltage from control to UI. Also found water in tub. Customer stated that unit shut off during wash cycle. Ran resistance test on drain pump and is 19 ohms. During inspection of drain pump found some yellow greasy residue on rotor. Cannot determine if unit has a leaking gear case. The drain pump has mechanically failed and need to replace before replacement of control. Need Autho for control, UI, and drain pump. Office to reschedule ; ordrng 1 W11396717 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78735
Luis
Job Details: 04/12/2023
"Arrived on site for loud noise. Diagnosed condenser lines vibrating in compressor compartment,adjusted tubing lines noise no longer present"
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Georgetown, TX 78628
Lou
Job Details: 04/12/2023
"Arrived on site to inspect cooktop burners taking too long to ignite. Upon further inspection, the customer explained that when they would go to turn the front right burner on, it would take a long time to ignite and when it ignited there would be a large flame. I tested all burners and all are operating as designed. With the front right burner, I moved the burner cap to the side of the burner head and demonstrated what happens when trying to light the burner and the customer advised thats what she was seeing. I advised that the burner cap is not seated correctly which causes the ignitor to not arc against the cap like the designed too which in turn allows more gas to escape and once it does ignite, it shoots out a large flame. I made recommendations for use and care. No gas leaks detected during service and no repairs needed at this time, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW0
Near Kyle, TX 78640
Andrew
Job Details: 04/12/2023
"Arrived on site to test unit for thumping noise. Customer stated noise has not been present recently and denied service. No service provided, no fee collected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near San Marcos, TX 78666
Andrew
Job Details: 04/12/2023
Arrived on site and charged to specs. Unit took charge properly and no loss in vacuum since last visit. Evap developing frost as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Georgetown, TX 78633
Gerry C
Job Details: 04/12/2023
"KRFF507HPS04 Arrived to instal previously diagnosed and ordered parts. I applied sound deadening material strategically throughout the lower unit area and after complete, could not recreate the noise during any refrigerator state, compressor running or not. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Leander, TX 78641
Maurice R
Job Details: 04/12/2023
Arrived onsite to install previously diagnosed parts. Installed ui and spoke with customer about the oven not cooling down. I explained the unit is designed to hold the heat. If it cools down really fast there is a issue. I said if the door it is not open it will hold the heat for hours. The unit is operating as designed.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Canyon Lake, TX 78133
Andrey
Job Details: 04/12/2023
"Arrived onsite to test unit for not drying clothes properly, customer stated that it take twice as long then before, tested unit with vent tester and found it completely restricted, inspected vent hose and found it blowing up under pressure, advised customer to hire vent cleaners to address this issue, stated to customer not to use unit until restrictions has been removed to prevent potential damage to unit, job complete"
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC6LS0
Near New Braunfels, TX 78130
Andrey
Job Details: 04/12/2023
"Arrived on site to test unit for chimney replacement, customer stated that chimney is not centered properly, and damage on the vent hood body, inspected chimney found it is not installed properly by installers, dent in the hood is no longer covered by cosmetic warranty, vent hood has multiple scratches as well, unit has no failed components, and is running as designed, customer stated that he will call contractor to resolve this issue, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near New Braunfels, TX 78130
Andrey
Job Details: 04/12/2023
"Arrived on site to test unit for loose console, tested unit did not find anything unusual about the movement, removed cook top, inspected console towers, all screws are in place and movement is within manufacture specifications, unit is functioning as designed, job completed"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near New Braunfels, TX 78130
Andrey
Job Details: 04/12/2023
"Arrived on site to test unit for not washing properly, tested unit found drain pump not receiving voltage, around, continuity through harness, and found a broken wire, fixed wire with butt splice, tested unit is now running as designed, if issue persist a new lower harness will be needed job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braunfels, TX 78130
Andrew
Job Details: 04/12/2023
Arrived on site to test unit for not starting. Found tub was full of water. Found drain pump had connection broken off preventing from draining. Verified receiving proper voltage. Installed spade connection and drained out water. Ran diagnostics with no issues. Advised customer on load sizes to prevent unit from bottoming out and causing damage to pump. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near New Braunfels, TX 78130
Andrew
Job Details: 04/12/2023
"Arrived on site and replaced previously diagnosed gearcase, slider and suspension. Was able to remove wash plate this time out. Ran calibration and completed diagnostics with no issues. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Seguin, TX 78155
Andrey
Job Details: 04/12/2023
"Arrived on site to test unit for no ice production, tested unit found bin full of ice, ran diagnostics cycle and it passed, customer stated that she had issues with her water lines and once that was fixed ice production started, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM00
Near Austin, TX 78722
Paul
Job Details: 04/12/2023
Arrived on site. Replaced both damaged doors and nameplate. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model KCGS956ESS02
Near Lakeway, TX 78738
Leonardo
Job Details: 04/12/2023
Arrived on site to replace regulator. Replaced regulator test unit no leaks present job complete.
We serviced a
JENN-AIR RANGE
Model JGRP436HL01
Near Austin, TX 78738
Leonardo
Job Details: 04/12/2023
Arrived on site to test unit for door not closing. Test unit and found and hinges. Replaced hinges test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, TX 78626
Gerry C
Job Details: 04/12/2023
"WTW4855HW3 Arrived to inspect noise complaint. I found the bolt for the cam assy had came off and I removed and replaced the cam assembly due to excessive wear from the bolt issue. I recalibrated and then tested within service test mode. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Georgetown, TX 78628
Gerry C
Job Details: 04/12/2023
"WED4985EW0 Arrived to inspect drying issue and excessive lint. The tenant expressed concerns about the amount of lint ejected from the external vent to the apartment unit. Initial testing was the timed heating/cooling to prove airflow and I found the unit would not heat above 165?F. I checked the electrical supply and it was L1 122.3VAC L2 121.4 and L1-L2 211.8, the combined expected as the complex is on a 3-phase supply. Under load, the 211.8 declined to 208.9 and is sufficient. I found no heater circuit shorts to chassis and reran the test, viewing the element. There was very little element that heated to glow, only at the very top of the element. 19.9 amps were measured at L2 and no heat, L1 was 6.2 amps. With heat, L1 registered 25.6 amps. The motor made a very loud vibration and I elected to replace it and the blower. The door switch was intermittently failing and I removed and replaced. Testing after service showed the unit still heating slowly, but I attribute that to very good airflow. I advised the tenant of my findings."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Georgetown, TX 78628
Gerry C
Job Details: 04/12/2023
"KRMF706ESS05 Arrived to inspect noise. I was able to somewhat recreate the noise the customer heard, but at a lower intensity. The sound heard was vibration within the lower unit area and started at the condenser entry loop. I secured the loop and added sound deadening material to the general area. I found the drain tube assembly gapped and I corrected. I squared and leveled the chassis and found the left door hinge, badly bent downward, preventing proper fitment with the ice bin to fascia contact area. I removed the door and corrected the hinge issue and tested. The unit operated as designed, no leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Hutto, TX 78634
Vincent
Job Details: 04/12/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was stoped while washing bath rugs. Inspected and found water in tub. Used my jumper harness to activate water pump and drain water. Found that the harness on the water pump broke. I did a successful repair on the harness and tested. Unit is now operating as designed. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Hutto, TX 78634
Vincent
Job Details: 04/12/2023
"Arrived on site for microwave, inspected unit and work area. Customers complaint is that the food is catching on fire and styrofoam plates melting. I tested unit and found it operating as designed. Advised the customer to no use styrofoam in microwave. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS0
Near Austin, TX 78730
Wesley
Job Details: 04/12/2023
Arrived onsite and replaced heater under service pointer #w11540694 guidance. Unit is now operating as designed. Unit had not developed leak failure prior to repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Leander, TX 78641
Maurice R
Job Details: 04/12/2023
"Arrived onsite for dishwasher not working. On inspection found that there was a error of F4E3. I found that the strainer in the dishwasher was clogged. Explained to them that the strainer needs to be clean at least once a month. Ran diagnostics cycle 3 times trying to Get the unit to fail, the motor never got hot. The spray from the arms was very significant. Information the customer that if it happens again lets know"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Leander, TX 78641
Maurice R
Job Details: 04/12/2023
"Arrived onsite on refrigerator making a noise. On inspection the compressor was vibrating and make a noise, I secured the compressor to keep from vibrating and the noise quiet down, you can hardly hear the noise any minute. No water leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Leander, TX 78641
Lou
Job Details: 04/12/2023
"Arrived on site to inspect range oven door not closing. Upon further inspection, I tested the unit and found the door hinge drops when closing the oven door. I removed and replaced both hinges and retested and unit is operating as designed. No gas leaks detected during service, job completed. No one available to sign for receipt. New build/vacant home"
We serviced a
MAYTAG COOKTOP
Model MEC8836HS00
Near Marble Falls, TX 78654
Kimo
Job Details: 04/12/2023
Arriving onsite for a cooktop with the rear deft burner not working. Upon inspection I found that the burner was shorted out. I replace it and tested the unit several times and found unit operating as designed.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS15NRXB1
Near Spicewood, TX 78669
Luis
Job Details: 04/12/2023
"arrived on site for no ice. Ran diagnostics shorted evap sensor,unit passed all diagnostic test,good water flow filled pan,recirculating pump working good frost formation on evaporator plate. Replaced evaporator sensor."
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/12/2023
Arrived on site to test unit for unit moving not secured to counter. Customer had the brackets but we dont have long enough screws. Advised customer to get installers back out to install the unit correctly. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/12/2023
Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ07
Near Spicewood, TX 78669
Luis
Job Details: 04/12/2023
"3276Arrived on site for ice build up in freezer section,opened fresh food doors found middle of door gasket not sealing to cabinet,removed sealer that was placed under gasket,found gears not aligned. Realigned gears raised freezer door checked seal good,heated gasket,door gasket sealing correctly to cabinet. Hold on to freezer door incase customer calls back"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Meadowlakes, TX 78654
Kimo
Job Details: 04/12/2023
"Arrived onsite for a refrigerator that is making growling/vibrating noise whe the compressor kicks on. Upon inspection I found that the noise was coming from the condenser making count with the chassis causing resonating vibration to solve this issue. I adjusted the chassis till the noise when I moved on to the ice clumping in the husband and found that the ice was clumping at the top, which is a sign that ice bin gasket at the top may not be sealing properly. I checked this and found that it was not I meant, and I made adjustments to the gasket as well. Make sure that it was not folding when the door closed now it is sealing much better. Unit is now operating as designed job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Tyler
Job Details: 04/12/2023
Arrived on site for refrigerator. Upon arrival found unit out of warranty. Customer wants to contact whirlpool for further assistance. No service preformed.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near Austin, TX 78724
Joe Z
Job Details: 04/12/2023
Arrived on site for stove indicator light remains on. Upon arrival inspected unit and found that the right front infinity switch has failed. Need to replace front right infinity switch. Replaced 1 switch WP3149400. Test unit and unit is operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Austin, TX 78727
Scott
Job Details: 04/12/2023
Arrived on site for dryer taking long time in between loads to be used . Conrtol will die and flash 6-1 error . Ran diagnostics only ui error present . Replaced UI and unit is functioning properly. No gas leaks detected at this time. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Hutto, TX 78634
Vincent
Job Details: 04/12/2023
"Arrived on site for cooktop, inspected unit and work area. Customers complaint was unit not igniting. Tested unit and found the cooktop unplugged. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
UNKNOWN VENTHOOD
Model WVU17UC0JS0
Near Hutto, TX 78634
Vincent
Job Details: 04/12/2023
"Arrived on site for vent hood, inspected unit and work area. Customers complaint was the light was not working. Tested and found the light bulb lose. Unit is now operating as designed. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW0
Near Round Rock, TX 78681
Vincent
Job Details: 04/12/2023
Arrived on site for dryer making loud noises. Inspected unit and work area. I confirmed the noises and found it was the motor bearings going out along with the wheels getting stuck. Replaced all parts needed and re-tested. Unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Austin, TX 78735
Luis
Job Details: 04/12/2023
"Arrived on site for water leaking and bowed drain pan. Per service pointer replaced drain pan,secured thermistor to correct location on suction line,secured evaporator to liner using clamps and zip ties secured cover. Autho S16360; used 1 W11457241 (Drain pan) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Round Rock, TX 78681
Vincent
Job Details: 04/12/2023
"A arrived on site for range, inspected unit and work area. Customers complaint was unit not able to cancel the oven. Confirmed and fount the control not responding to the cancel button. Contacted the safety team from whirlpool and spoke to Eric SR#7736123395 and explained my findings. Replaced the control and tested. Unit is now operating as designed. No leaks where observed during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Seguin, TX 78155
Andrew
Job Details: 04/12/2023
"Arrived on site to test unit for leak. Found drai hose leaking. Replaced hoses, unit working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Austin, TX 78724
Joe Z
Job Details: 04/12/2023
Arrived on site for unit not cooling. Upon arrival found lots of frozen condensation in FC. Found about 8 of gasket on bottom of RC door is not sealing. Found door is not securely mounted. Adjusted and secured the door. Gasket now seals correctly. Cleared all frost. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78724
Scott
Job Details: 04/12/2023
Arrived on site for blower not blowing . Found piece of sheet rock stuck in fan blades . Removed debris. Fan is operating properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Killeen, TX 76542
Tyler
Job Details: 04/12/2023
Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Found cause of failure was cap tube breaking from drier. Replaced uv drier WPW10143759 and 6-2 coupler from lokring kit. Pulled vac then recharged system with 41g of r600. Found unit cooling as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Killeen, TX 76542
Tyler
Job Details: 04/12/2023
Arrived on site for dryer needing previously diagnosed blower wheel. Upon arrival reconfirmed issue and found blower would not safely come free from motor. Replaced motor and blower wheel and found unit working as designed. Call complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78723
Scott
Job Details: 04/12/2023
Arrived on site for washer powering up and filling but not starting . Ran diagnostics got 7-1 error . Found nut had come off cam pulley and cased belt to slip off pulleys. Replaced cam with truck stock ( w10721967 ) . Ran calibration and diagnostics wash . All checked normal. No water leaks detected at this time. Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Copperas Cove, TX 76522
Tyler
Job Details: 04/12/2023
"Arrived on site for refrigerator with high side leak. Upon arrival reconfirmed leak. Replaced compressor, uv drier, and access valve. Pulled pulled vac and used nitrogen to verify there were no leaks. Found not could hold 130psi. Recharged system with 5.5oz of r134a and found psi stable at 0/150(L/H) after 25 minutes. Informed customer to give unit 24 hrs to stabilize temps. Call complete"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Georgetown, TX 78628
Gerry C
Job Details: 04/12/2023
"Arrived to perform Heater Bushing W11537778?- SP W11540964 - Special Project S17304. I removed and replaced the copper colored bushing equipped heating element and then entered service test mode. Errors F8E2, F10E1 and F10E2 were stored and I cleared for testing. The unit passed all testing and I suspect the codes were from installation and they did not return. All testing was done in accordance with the SP W11540964. No leaks observed during service."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lago Vista, TX 78645
Maurice R
Job Details: 04/12/2023
"Arrived onsite for dishwasher not draining. On inspection the new pump and motor had a bad drain pump on the unit. Replaced the drain pump,and the unit started to drain. The unit is well as designed and no water was detected during inspection."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Marble Falls, TX 78654
Kimo
Job Details: 04/12/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new water feed line and tested unit and found unit operating as designed. Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Marble Falls, TX 78654
Kimo
Job Details: 04/12/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new damper and tested unit and found unit operating as designed.
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Kingsland, TX 78639
Kimo
Job Details: 04/12/2023
Arrived onsite for a ran that has a left door on the oven the wiggles when it closes. Upon inspection I found that this was caused by the left hing on the left door beeping weak. I replaced bothering hinges and tested the unit and found the door opening as designed.
We serviced a
WHIRLPOOL ICE MACHINE
Model Kuid508hps01
Near Kingsland, TX 78639
Kimo
Job Details: 04/12/2023
"Arrived onsite for a ice machine that is no longer making ice and was making a crunching noise. Upon inspection I found that the water inlet valve was not operating correctly and the noise was coming form the circulation pump cavitated because there was not enough water reservoir. After installing the new water inlet valve, I found that the noise was gone and that the unit created a nice slab of ice after monitoring it for several minutes job complete."
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Austin, TX 78750
Wesley
Job Details: 04/12/2023
Arrived onsite and tested unit for not closing properly. Determined unit installed well and when door is closed properly the the switches stay engaged properly. Customer experiencing reverberation from slamming the door disengaging one or both switches. Advised customer on design and the advantages of gentle closure to engage the switches both for consistent responsiveness and wear reduction. All checks good. Unit is operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Bastrop, TX 78602
Joe Z
Job Details: 04/12/2023
Arrived on site for oven too cold. Upon arrival customer stated that an inspector checked unit and that they were getting readings too cold. I preheated oven to 350 and used thermocouple to test readings. Oven reached 460. Began to let unit cycle several times and got 328 on the low and 380 on the high averaging 354. Unit is operating correctly as designed. No gas leaks present at this time.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Bastrop, TX 78602
Joe Z
Job Details: 04/12/2023
Arrived on site for not spinning. Upon arrival ran diagnostics and got F7-E6 motor circuit open. Inspected motor and is good. Found actuator and cam have failed. Need to replace actuator and cam. Replaced actuator and cam. Test unit and unit is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Seguin, TX 78155
Andrey
Job Details: 04/12/2023
"Arrived on site to preform previously diagnosed sealed system, verified that it was needed, replaced compressor, dye drier and stub, vacuumed system down for 30 minutes, held good vacuum, charged system with R600 56g, unit developed a good frost pattern, advised customer to give unit 24 hours before loading, no leaks detected job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Austin, TX 78745
Leonardo
Job Details: 04/12/2023
Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Austin, TX 78748
Leonardo
Job Details: 04/12/2023
Arrived on site to test unit for not draining. Test unit and found slow drain due to disposal back filling. Cleared disposal test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Austin, TX 78747
Scott
Job Details: 04/11/2023
Arrived on site for washer leaking . Checked and found nothing wrong with bellow . Ran diagnostics only oversuds error . Ran diagnostics manual and auto test with top off . No water leaks detected. Drain stand is normal. Did find some water coming from dispenser . Replaced draw . Reran auto test . No leaks detected at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Austin, TX 78747
Scott
Job Details: 04/11/2023
Arrived on site for left side control panel wobbly . Tightened down bracket screws . No other issues found . No gas leaks detected at this time . Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near New Braunfels, TX 78130
Leonardo
Job Details: 04/11/2023
Arrived on site to test unit for F1E0 interior control. Replaced control test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near New Braunfels, TX 78130
Leonardo
Job Details: 04/11/2023
Arrived on site to replace turn table motor. Replaced motor test unit and found unit making noise from vibration. Took unit down and no noise job complete.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near New Braunfels, TX 78130
Leonardo
Job Details: 04/11/2023
Arrived on site to test unit for oven not getting to temp. Test unit and found unit at average temp to be correct. Showed customer how to calibrate the oven job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near New Braunfels, TX 78132
Leonardo
Job Details: 04/11/2023
Arrived on site to test unit for F8E0. Replaced upper cooling fan test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near San Marcos, TX 78666
Leonardo
Job Details: 04/11/2023
Arrived on site to test unit for unit not dissolving soap. Test unit and found unit not getting any water. Opened water valve under sink test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near San Marcos, TX 78666
Leonardo
Job Details: 04/11/2023
Arrived on site to replace tub gasket. Replaced gasket test unit and unit test good job complete. No leaks present at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Austin, TX 78717
Wesley
Job Details: 04/11/2023
Arrived onsite for complaint of shutting off after 30 seconds of use and having to be unplugged and replaced in to restore function. Tested unit and unable to replicate any symptoms. Cooling fan running properly and control operating as designed. Advised that in event of ongoing failure control and filter board will be ordered.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78757
Matthew
Job Details: 04/11/2023
Arrived onsite for refrigerator not functioning properly. Upon arrival customer declined service. Did use prescreened control to service another unit in 304. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78726
Wesley
Job Details: 04/11/2023
Arrived onsite for door alignment concern. Found door had not had cabinet face yet installed. Made manual adjustment to door alignment to correct. Unit is now aligned and operating properly. advised Customer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78757
Matthew
Job Details: 04/11/2023
Arrived onsite for refrigerator not cooling properly. Upon arrival inspected unit. Found frost buildup on evaporator cover. Ran diagnostics and forced defrost. Unit did energize. Replaced control. Control was marked with double sticker. Advised customer manually defrost unit then restart. Is symptoms persist recommend ordering defrost thermistor and UI. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Austin, TX 78702
Matthew
Job Details: 04/11/2023
Arrived onsite for washer hitting the walls. Upon arrival inspected unit. Ran diagnostics and found no stored error codes. Ran test cycle and all complete as normal. Spoke to customer and found that unit may have been loaded off balance. Tested all components and unit is functioning as designed. Instructed customer on proper loading. Job com.
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Spicewood, TX 78669
Kevin
Job Details: 04/11/2023
"Arrived on site and Customer is experiencing dryer gets noisy after running for at least 8 to 10 minutes. found dryer is heating properly but found airflow is showing Blocked/clogged/restricted. Took one picture. Dryer is overheating which is causing it to rattle. With vent hose off observed dryer run for 10 minutes quietly. Recommend it to homeowner that vent to the exterior of the home be cleaned/cleared by a service, dryer should not be used until this has been done properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, TX 78701
Matthew
Job Details: 04/11/2023
"Arrived onsite to replace faulty compressor. Unit R134a. Replaced compressor, dye dryer and access valve. Pulled vacuum and held. Charged per spect and powered unit. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Spicewood, TX 78669
Kevin
Job Details: 04/11/2023
"Arrived on site I am found dishwasher drain pump is running dry and its noisy. Allowed cycle to start and dishwasher is working properly. Now that there is water in it drain pump is running normally/quietly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78738
Luis
Job Details: 04/11/2023
"Arrived on site for loud noise. Found evaporator fan cover not installed correctly from manufacture,installed cover correct.y noise no longer present"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Georgetown, TX 78633
Lou
Job Details: 04/11/2023
"Arrived on site to install previously diagnosed and ordered part. Due to the cooktop being damaged, I removed and replaced the cooktop and transferred the bezels from the old cooktop to the new and tested. Unit is operating as designed. Job completed."
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Cedar Park, TX 78613
Kimo
Job Details: 04/11/2023
"Arrived on site to install previously diagnosed parts. Upon arrival I installed the new slider, rotor and stator. And tested unit and found unit operating as designed. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDRS483VSS03
Near Leander, TX 78641
Kimo
Job Details: 04/11/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed the key pad and control. And the unit regained functionality. I then ran a temp test at 350* and found unit operating as designed. I also adjusted customer to allow make sure that the oven door is shut firmly when in use
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near New Braunfels, TX 78132
Andrew
Job Details: 04/11/2023
"Arrived on site to test unit for no ice production. Found ice maker connection was not connected. Found connection was good and no signs of damage. Secured connection, ran diagnostics with no issues. Ice maker filled as designed. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/11/2023
Arrived on site and replaced previously diagnosed damaged rotor and slider. Ran unit in quick wash and verified advancing through cycles as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Canyon Lake, TX 78133
Andrew
Job Details: 04/11/2023
"Arrived on site to test unit for not completing wash cycles. Found for shift fault and long/no fill. Ran diagnostics with no issues. Replaced control, motor run cap, and actuator. Ran quick wash cycle and verified going into cycles as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near New Braunfels, TX 78130
Andrew
Job Details: 04/11/2023
"Arrived on site to test unit for no ice production. Temps are correct, ice maker responding and filling as designed. Error code e5 present again. Control sending 5vdc to ice maker thermistor but not receiving voltage to ice maker. Jumped pink and tan wires entering cabinet at molex connection and could not get continuity through HV control connections p7-1 and p7-2. Techline indicated potential break in wire in cabinet. No further repairs recommended at this time as unit is being sent for review for harness damage in cabinet. Job complete. SR#7735918301"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Burnet, TX 78611
Maurice R
Job Details: 04/11/2023
"Arrived onsite for washer making a noise. On inspection found oil on the bottom of the unit. Removed the pulley found oil there, oil on actuator and capacitor. When the gearcase was removed the hub teeth were rounded off. Installed all the new parts and tested unit, the noise is no longer there. Calibrated the unit with new parts. No water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Manor, TX 78653
Joe Z
Job Details: 04/11/2023
Arrived on site for not cooling. Upon arrival inspected unit and found FC cold and RC cool. Found upper half of evaporator covered in ice. Noticed evaporator fan is not running. Test fan and is bad. Cleared all ice. Forced defrost and operates correctly. Need to replace evaporator fan. Replaced fan motor Wp2315539. Test unit and fan now operates correctly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near China Spring, TX 76633
Tyler
Job Details: 04/11/2023
Arrived on site for refrigerator with gap in gasket. Upon arrival confirmed issue and found top left side of right hand door not sealing correctly. Resealed/reshaped gasket and found door working as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Morgan, TX 76671
Tyler
Job Details: 04/11/2023
Arrived on site for washer not filling correctly. Upon arrival found proper water supply and connections. Found no errors in diagnostics and unit passed in both diagnostics and quick wash cycle. Instructed customer due to energy/water regulation washer has a predetermined fill limit. Unit is working as designed call complete
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS05
Near San Marcos, TX 78666
Andrey
Job Details: 04/11/2023
"Arrived on site to test unit for door not sealing properly, tested unit found no failed parts in it, door is opening and closing properly, both sides of door are seeding on rubber stops, receivers and hinges are in perfect position,called tech line to document, sent multiple images per tech line all functionality of unit is with an engineer specifications, stated if the unit heats, gaskets sealing, and all components are functioning properly, then everything else is cosmetic and installation which unit is out of cosmetic warranty SR#7736159448, if customer is still not satisfied with results, advise then to call whirlpool customer service to see if they will do anything unit is running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Kyle, TX 78640
Andrey
Job Details: 04/11/2023
"Arrived on site to test unit for broken door switch , tested unit for broken door switch, replaced part and tested unit is now running as designed, job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, TX 78748
Scott
Job Details: 04/11/2023
Arrived on site for heater issues . Found heater element broken . Replaced element . Ran diagnostics got only heater error code . Test wash passed . No water leaks detected at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Austin, TX 78745
Scott
Job Details: 04/11/2023
"Arrived on site ,replaced center igniter . Still not clicking . Found igniter not plugged in igniter module. Plugged in and center burner is igniting . Nothing collected. No gas leaks detected at this time. Job complete"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Cranfills Gap, TX 76637
Tyler
Job Details: 04/11/2023
Arrived on site for dryer not tumbling. Upon arrival confirmed issue and found after disassembly of unit that the belt had broken. Found no motor or pully faults. Replaced belt and found unit working as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS0
Near Austin, TX 78745
Scott
Job Details: 04/11/2023
"Arrived on site for left burners having ignition issues . Found back left had cap upside down ,left front had debris under burner head . Cleared under burner head and corrected cap on rear . All burners are igniting properly. No gas leaks detected at this time. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW2
Near Kyle, TX 78640
Andrey
Job Details: 04/11/2023
"Arrived on site to test u it for noise, tested unit found noise coming from metal heat shielding vibrating on unit frame, secured shielding and added foil tape to dampen noise, powered unit on, noise is now gone maintenance approved, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Round Rock, TX 78665
Paul
Job Details: 04/11/2023
Arrived onsite for a dishwasher not heating correctly. I found a F4E3 error and F7E1 error stored in the control. I found correct voltage to the wash pump and it was not running. I replaced the pump and ran the auto diagnostics cycle to reset the control and test the machine. All is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Austin, TX 78737
Kevin
Job Details: 04/11/2023
"Arrived on site and replaced drain pump diagnosed by previous technician, after replacing washer will still not drain. Removed and inspected hoses one at a time and found clothing items laying flat across drain on bottom of tub assembly keeping water from flowing, took pictures. Recommended to homeowner that small and thin items be placed in a garment bag when doing laundry to prevent this from happening again. Documented with tech line 7736152985"
We serviced a
KITCHENAID VENTHOOD
Model KVWC958KSS
Near Austin, TX 78737
Kevin
Job Details: 04/11/2023
"Arrived on site and inspected vent hood and found blower motor does not fit installation area. Installation bracket Shown on page 5 of installation instructions is missing. Pass throughs for harness connections Is too small and keeps fan motor from mounting properly. Took multiple pictures and spoke with CS, either parts are not compatible Or there has been a change that is unknown. This is not a repair problem it is an installation Or compatibility problem. Builder is present and understands the issue, Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Round Rock, TX 78665
Paul
Job Details: 04/11/2023
Arrived onsite for a washer not spinning out. I found an F7E1 and F7E6 error codes stored. I found the run capacitor open. I replaced the capacitor and tested the machine. All is working as designed. Call complete.