We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78738
Luis
Job Details: 10/12/2021
"Arrived on site for ice build up on fresh food evaporator. Diagnosed a defective thermistor,replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie. Per service pointer W11092686 secured evaporator to liner wall using zip ties and clamps,secured cover with 4 screws,adjusted drain pan to sit flush. Service pointer autho S16360"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Pflugerville, TX 78660
Wesley
Job Details: 10/12/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Temple, TX 76502
Tali W
Job Details: 10/12/2021
On site to install previously diagnosed parts. Replaced ice container and ice maker. Confirmed fill tube heater operation. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS2
Near Pflugerville, TX 78660
Wesley
Job Details: 10/12/2021
Clear to repair in accordance with the advice from techline. Replaced magnetron cap and diode. Unit is now operating as designed. Advised cuetomer on repair. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM03
Near Austin, TX 78741
Kevin
Job Details: 10/12/2021
"Arrived on site to replace refrigerator doors, refrigerator is correct, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Lorena, TX 76655
Jonathan M
Job Details: 10/12/2021
"Arrived on site for refrigerator that?s not making ice. Inspected unit and work area. The customer advised that it?s been making a lot of noise over the last several weeks but that it finally went out a week or two ago. Attempted to harvest the icemaker and found the unit stuck in a harvest and not able to move. Removed icemaker assembly and found the motor fins stuck inside ice. I replaced the ice maker. However, the customer advised that they?ve been without water supply all day due to a busted pipe at the end of the road. Was unable to run the unit through a harvest test to ensure the unit was working properly. Unit is working as designed. Call complete."
We serviced a
GE DRYER
Model GTD72EBPN0DG
Near Andice, TX 78628
Lou
Job Details: 10/12/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I opened the unit door and pressed the door switch closed and turned the unit on. I found the element illuminating at the back vent area. Using my dryer vent test kit, I tested the unit on Air Fluff with no heat. Both tests showed poor airflow (photos). I found lint in the front vent area. I recommended that the customer clean the unit from the back vent are up to the front with their vacuum and test the unit. If it fails to heat, I recommended that the customer have a professional come check the vents as the unit may not be suitable for a 2 story home. No further lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Austin, TX 78754
Wesley
Job Details: 10/12/2021
Arrived onsite and found unit evap drip tray drain tube clogged. Maintenance will move unit to vacant unit and turn off the unit to prepare for proper clearing of the drain of foam and other blockage.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Elgin, TX 78621
Matthew
Job Details: 10/12/2021
Arrived onsite for refrigerator not dispensing water. Upon inspection found failed filter housing. Installed housing and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78745
Leonardo
Job Details: 10/12/2021
Arrived on site to replace board.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Mustang Ridge, TX 78610
Kevin
Job Details: 10/12/2021
"Arrived on site and replaced heating element ordered by previous technician. Also found friction left friction pad is missing and right one is split. Replaced both from truckstock. Ran a diagnostic cycle to confirm correct operation, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Killeen, TX 76549
Tyler
Job Details: 10/12/2021
Arrived on site for washer needing previously diagnosed top. Upon arrival installed needed part. Reassembled/tested unit. Found it functioning as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78717
David S
Job Details: 10/12/2021
Arrived on site for dishwasher not washing dishes. Inspected unit and work area. Put unit into diagnostics mode and found error codes F4e3 motor not running and f7e1 no heat. Performed diagnostics cycle and found that the heating element came on but not the sump and motor.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Killeen, TX 76542
Al
Job Details: 10/12/2021
Arrived on site for a washer with lid issues. Replaced the lid and unit tested as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78723
Scott
Job Details: 10/12/2021
"Arrived on site for drain and console replacement . Found outlet kept tripping breaker . Used extension to another outlet . Found UI not responding , or responding periodically. Replaced UI console . New UI console responding periodically. Removed door and green led on control would come on and blink then stop. Getting voltage periodically to control. Found short in main harness . Ordering harness,as well as control to have on hand if needed . No water leaks detected at time of service. Call to set return ; ordrng 1 W11391581 (Main harness) and 1 W11084845 (Harness) and 1 W11462460 (Conrtol)"
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BS3
Near New Braunfels, TX 78130
Noah D
Job Details: 10/12/2021
"Arrived on site to inspect unit for a gas leak, upon inspection found the leak was detected around safety valve, ordering valve and regulator. Will NEED PLUMBERS TAPE. Office to reschedule ; ordrng 1 WP98014893 (VALVE, SAFETY) and 1 W10633327 (Reg) and 1 Gastape (Gas tape) and 1 Gasdetector (Gas detector)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kingsland, TX 78639
Cliff
Job Details: 10/12/2021
Arrived on site to diagnose a washer that is not cycling properly. Found suspension worn out and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEB2
Near Killeen, TX 76542
Tyler
Job Details: 10/12/2021
Arrived on site for refrigerator not cooling. Upon arrival found unit not in warranty. Upon further inspection I found proper 120v supplied to hv control. Also found partial dc voltage goin from hv to ui controls but ui controls couldnt get unit to enter diagnostics or programming. Found FC and cond. fans not running nor was the compressor. Found hv control had failed.I replaced and reassembled unit with new hv control. Ran tests after programming unit and found unit functioning as designed and cooling. Informed customer to give unit 24 hrs to cool. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Seguin, TX 78155
Noah D
Job Details: 10/12/2021
Arrived on site to inspect unit for not stopping when needed. Upon inspection found the units timer was not moving. Replaced timer and tested unit. Complete
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Burnet, TX 78611
Cliff
Job Details: 10/12/2021
Arrived on site to diagnose a washer that is not cycling properly. Found control not registering water level properly. Replaced control and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Spicewood, TX 78669
Brandon
Job Details: 10/12/2021
"Arrived on site for customer complaint of upper rack falling off, found broken adjuster parts, ordering parts. ; ordrng 2 WPW10460371 (Tracks)s and 1 W10837306 (Adjuster) and 1 W10838949 (Adjuster) and 4 WPW10195840 (Adjuster part)s and 2 W10250160 (Clip)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Spicewood, TX 78669
Robert
Job Details: 10/12/2021
Arrived on call for complaint of some lights not working. Found bad module and replaced. Lights now working properly.
We serviced a
JENN-AIR COOKTOP
Model JGC8536ADS
Near Austin, TX 78704
Leonardo
Job Details: 10/12/2021
"Arrived on site to test unit for igniters not working, tested unit found all igniters burned out, to change out igniters need to replace also the screws, burners and orfices
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Georgetown, TX 78628
Lou
Job Details: 10/12/2021
"Arrived on site to inspect dishwasher rack rail issues. Upon further inspection, I pulled the upper rack out and found both rails were damaged. I placed the unit in diagnostics showing error codes F9E1, F8E2, and F10E1. Cleared the codes and tested and found the unit leaking at the diverter housing and there is old water residue build up on the housing. I found water damage on the baseboards and cabinets to the left of the unit (photos). I advanced through testing and tested the drain pump and element and found the element is not heating properly. replace the sump/motor assembly, element, both upper rack rails, and the main harness.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Spicewood, TX 78669
Brandon
Job Details: 10/12/2021
"Arrived on site to replace motor, cam, and belt, after replacing, ran calibration, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Liberty Hill, TX 78642
Cliff
Job Details: 10/12/2021
Arrived on site to diagnose a dishwasher that has leaked during previous cycles. Tested all parts and components and found no failures to unit at this time. Advised customer on best cycles and options for best performance as well as running garbage disposal prior to starting unit. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near San Marcos, TX 78666
Andrew
Job Details: 10/12/2021
"Arrived on site to install previously diagnosed parts. Installed new door. Tested unit and unit tested good. No leaks detected, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Temple, TX 76502
Tali W
Job Details: 10/12/2021
"On site for dryer not operating. On arrival, set to timed dry, pressed start, and unit didnt turn on. I found thermal fuse and cut off blown. Replaced both (cut off from truck stock). I was about to run the vent tester and found that the heater was coming on when set to air fluff. Found heating element grounded. Ordering element. Office to reschedule. ; ordrng 1 WPW10185982 (Timer) and 1 W10900067 (Cut off) and 1 WP3392519 (Thermal fuse) and 1 279838 (Heating element) and 1 W11338355 (Heater box)"
We serviced a
WHIRLPOOL WASHER
Model 110.280628
Near Copperas Cove, TX 76522
Al
Job Details: 10/12/2021
"Arrived on site and inspected washer that would simply beep at the customer. Unit was displaying a LD code on the display and would only beep when any button was pressed. I replaced the latch, reassembled and unit still beeped continuously when any button was pressed. Unit will require both a control panel and control board to complete the repair. Needs more work ; ordrng 1 W10189966 (CONTROL BOARD) and 1 W10143703 (Washer control panel Assembly (WHITE))"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78735
Leonardo
Job Details: 10/12/2021
"Arrived on site to test unit for water leak, tested unit found water leaking from sump, replaced sump and motor, tested unit, unit running as designed, no leaks detected at this time, job complete"
We serviced a
SAMSUNG DRYER
Model DV210AEW/XAA
Near Austin, TX 78721
Jacob
Job Details: 10/12/2021
Arrived onsite for unit not heating. Tested the unit. Unit did not heat. Upon further investigation found that the electrician was bad and a fuse. Reply he heater assembly. Tested the unit. Unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104DSS0
Near Austin, TX 78717
David S
Job Details: 10/12/2021
Arrive on site for dishwasher leaking water from underneath unit. Inspected unit and work area. Put unit into diagnostics mode and found error codes F9e1 diverter lost position f10e1 dispenser etc problem. Then ran unit though diagnostics cycle and monitored unit and found leak at diverter valve. Unit will need a sump and motor for repair.
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS05
Near Georgetown, TX 78628
Lou
Job Details: 10/12/2021
"Arrived on site to inspect wall oven lights not turning off and neither oven working. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F2E1. I cleared the code and tested the unit. During testing, I kept hearing the bake relay clicking and not heating and the upper and lower lights would not turn off. I removed and replaced the control panel and main control and retested. As soon as I turned the power back on the display showed F6E9 & F6E6 error codes. I cleared the codes and followed the tech sheet for testing. I found the lights are not getting voltage from the control but are within ohm range. I verified the harness if good from P1 to J4. I am ordering the main control w/power and the lower oven control w/o power and another control panel. Power to the unit was left turned off at the breaker for safety. ; ordrng 1 W10801665 (Oven control w/o power) and 1 W11179310 (Main control w/power) and 1 W11087457 (Control panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Round Rock, TX 78665
Jonathan S
Job Details: 10/12/2021
Arrived n site for dishwasher top rack falling down. Inspected unit and work area. Found adjuster wheel broken off. Removed rack and installed adjuster kit. Installed rack and tested rack operation. Performed diagnostics mode and checked fault codes. Found fault F2-E1 stuck key. Monitored test cycle and all tested good. No water leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/12/2021
Arrived on site to install previously diagnosed part. Removed damaged knob and installed new knob. Took picture of missing serial tag for quick pics. Ga e customer a leave behind pamphlet. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Round Rock, TX 78681
David S
Job Details: 10/12/2021
Arrived on site for to install previous diagnose parts. Inspected unit and work area. Gained access to the hinges uninstalled them and installed new ones. Teat door opening action and found it to be smooth and it latches shut. Checked door spring back at bottom of travel and it springs back like normal now. No leaks detected at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Austin, TX 78701
Jacob
Job Details: 10/12/2021
Arrived onsite for unit having error codes. Put unit in diagnostics and found F8E0 and F8E1 both are water not detected issues. Also let the customer know that a 2 man will be needed to diagnose properly as the unit is in a small laundry. May need the water valve to be replaced
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Leander, TX 78641
Tommy
Job Details: 10/12/2021
Arrived onsite for dishwasher not drying. Upon arrival found unit to be operating as designed. No rinse aid was being used despite need for rinse aid. Job Completed
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Austin, TX 78749
Kevin
Job Details: 10/12/2021
"Arrived on site and inspected dryer and sound airflow is restricted, took one picture. Apartment resident also says Dryer will continue to run even on time dry. Replaced timer and recommended to apartment management that vent to the exterior be clear/cleaned before dryer is used again or. There is also a flexible vent hose in place And recommended It be changed to a semi rigid one to prevent it from crushing when dryer is used, job complete"
We serviced a
KENMORE REFRIGERATOR
Model 106.574537
Near Spicewood, TX 78669
Brandon
Job Details: 10/12/2021
"Arrived on site to replace control, compressor, filter drier, and coupler, after replacing all parts, unit tested good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Andice, TX 78628
Jonathan S
Job Details: 10/12/2021
Arrived n site for dryer not starting. Inspected unit and work area. Mead incoming voltage and found no voltage. Gained access to terminal block and to confirm no voltage and found burnt terminal block. Removed damaged terminal block and installed new. Informed customer that power cord is not covered. Job completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near New Braunfels, TX 78130
Noah D
Job Details: 10/12/2021
"Arrived on site to inspect unit for not turning off light, upon inspection found the units control board was shorted causing issue, replaced control and tested with new bulb. Complete"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Seguin, TX 78155
Noah D
Job Details: 10/12/2021
"Arrived on site to inspect unit for not stopping water from leaking, upon inspection found the unit solenoid stuck open as well as the basket pushed too far back. Leveled unit and replaced valve. Complete"
We serviced a
FRIGIDAIRE DRYER
Model FASE7074NW0
Near Austin, TX 78736
Kevin
Job Details: 10/12/2021
"Arrived on site and found dryer is showing door is opened it will not start a cycle found door switch is good and spoke with SW checked thermal limiter and found it has failed and may be causing error. I will also bring back control board if needed to ensure repair. Thermal limiter ordrng 1 134711401 (Thermal limiter outlet) and 1 809160802 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV02
Near Seguin, TX 78155
Noah D
Job Details: 10/12/2021
"Arrived on site to inspect unit for not closing normally and causing ice build up. Upon inspection found the ice door bent causing issues, replaced ice door and tested. Complete"
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454RSS0
Near Austin, TX 78733
Leonardo
Job Details: 10/12/2021
"Arrived on site to install magnetron cover, replaced magnetron cover, unit running as designed job complete"
We serviced a
WHIRLPOOL DRYER
Model WED8900BC0
Near Austin, TX 78754
Wesley
Job Details: 10/12/2021
Arrived onsite and tested unit for not heating and found possible loose power connection. Repaired unit by securing plug connection and found unit heating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78754
Wesley
Job Details: 10/12/2021
"Arrived onsite and replaced damaged bin, unit Is otherwise operating as designed. All checks good. Unit is now operating as designed. Advised customer on repair."
We serviced a
KITCHENAID RANGE
Model KCED600GBL01
Near Lakeway, TX 78734
Robert
Job Details: 10/12/2021
Arrived on call for complaint of fan not staying on. Found the motor got really hot and shut down. Replace fan motor. After installation test operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS14
Near Killeen, TX 76549
Al
Job Details: 10/12/2021
"Arrived on site and inspected garage fridge cooling issues. Unit was unplugged when I arrived. I plugged it in and noticed the compressor cut on for exactly 1 second, then cut off. I replace the start device and unit did the same thing. Checked the outlet and it had polarity and was at 120 volts. Amp draw on the compressor when it clicked on for 1 second was 25.6 amps. Ohm readings were 3.4, 4.7 & 8.9 SW & JC were assisting me on the sealed system thread. Ordering the compressor parts. Office to schedule return services with sealed system tech and 2 hours; ordrng 1 W10233961 (COMPRESSOR) and 1 2188823 (EVAPORATOR) and 1 876764 (Valve) and 1 AUTHORIZATION (Sealed system technician , 2 hours)"
We serviced a
WHIRLPOOL WASHER
Model LSQ8543JQ0
Near Waco, TX 76705
Jonathan M
Job Details: 10/12/2021
Arrived on site for a washing machine that won?t drain spend. Inspected unit and work area. Confirmed customers complaint and found the door switch broken. Replaced the door switch and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, TX 78717
David S
Job Details: 10/12/2021
"Arrive on site for refrigerator making noise. Inspected unit and work area. Put unit into diagnostics mode and test all fans, compressor. Icemaker fill valve and all sounded normal. Then gained access to to the single inlet valve and found it functioning normal no clattering when calling for water. Then gained access to the dual valve and found it clattering when calling for water. Or ding 1 dual valve w11482383..; ordrng 1 W11482383 (Dual valve)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Harker Heights, TX 76548
Tyler
Job Details: 10/12/2021
"Arrived on site for washer banging around during rinse/spin. Upon arrival found no errors in diagnostics. During spin tests (unit empty) and found inner basket wobbling within outter basket. Couldnt remove agitator from base. Found rust within screw mount in agitator. Also found back left suspension rod and front left rod weaker and not fully springing back up on each test. Will need office to reschedule once Availability of parts is known. Will need gearcase, agitator, suspension rods. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam assembly) and 1 W11161960 (Agitator)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Killeen, TX 76543
Al
Job Details: 10/12/2021
"Arrived on site and inspected dryer not heating. Confirmed the complaint and checked voltage at the outlet and got 21 volts. I also checked the standard 120 for the washer and got 124 volts. I accessed the breaker box and the switches marked for the dryer looked to be tripped. I turned them off, then on again and checked voltage at the outlet again and got the same reading of 21 volts. I checked the element, cutoff and thermostat and all were working properly. Customer saw my readings. I advised her the issue is with the outlet, not the dryer. Landlord to be contacted by the tenant. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Waco, TX 76705
Jonathan M
Job Details: 10/12/2021
"Arrived on site for a washing machine that is not spinning. Inspected unit and work area. The customer advised the unit doesn?t spin but it also does not wash. Ran the unit through diagnostics and found an F0 E5 (off balance load) error code. I ran the unit through an auto test and found the agitation sounding funny and the spin not spinning the basket but only spinning the agitator. Checked underneath and did not find any evidence of oil leaks or issues with the cam or shifter. Attempted to remove the wash plate and found it seized onto the driveshaft. Attempted to use vice grips and a dryer belt to lift up on the agitator. Could not get the wash plate up far enough to pop off. Attempted to push down on the wash plate to slide it back down and jerk it but the wash plate would not get past a certain point. End it will need complete rebuild for repair. Ordering outer tub, inner basket, clean out filter, hub drive assembly, splutch assembly, gear case, wash plate, and screws. The office will need to contact the extended warranty for authorization on the repair as well as contact about I need for two men and two hours. The unit is in a converted Backstep patio outside of the back of the mobile home. .; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11219115 (TUB) and 1 WP8533928 (screw CLEAN OUT FILTER) and 6 WP8533953 (screw)s and 1 WPW10215093 (clean out filter)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorena, TX 76655
Jonathan M
Job Details: 10/12/2021
Arrived on site for a washing machine that is leaking. Inspected unit and work area. The customer had the unit somewhat disassembled and advised they were trying to figure out where the leak was coming from. Found a leak at the back left-hand corner coming from the tub right underneath the suspension rod. Confirmed the customers complaint in the unit will need a new tub for repair. Ordering tub and drive basket hub for repair. The office will need to contact the customer about a return date due to an out of stock and PSP item. Please schedule for two hours on the return trip. ; ordrng 1 CNOTE (2 HOURS) and 1 W10371566 (tub) and 1 W10528947 (drive hub kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Copperas Cove, TX 76522
Al
Job Details: 10/12/2021
Arrived on site and inspected customer having to unplug the unit to get it to power back on. Confirmed the complaint and quoted the customer and she okd he repair. Discovered the wrong part was sent from parts. Called office and spoke with PR who confirmed it was accidentally pulled in error. Part needed is WPW10503278 instead of w10830278. Ordering corrected WPW10503278 part. Office to schedule return services. ; ordrng 1 WPW10503278 (JAZZ BOARD)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Harker Heights, TX 76548
Tyler
Job Details: 10/12/2021
Arrived on site for washer giving f3e2. Upon arrival confirmed code. Customer also stated lights/buttons wouldnt always respond to input and. After further inspection I found some corrosion around thermistor on lower half of inlet valve plus some additional corrosive damage on ui control board. Found f0e4 and f8e6 errors. Replaced inlet valve. Found ui not always responding to input due to corrosion. Will need office to reschedule once availability of part is known.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Belton, TX 76513
Tyler
Job Details: 10/12/2021
Arrived on site for refrigerator not making ice. Upon arrival customer stated unit started making ice 24hrs prior to my arrival but hadnt made ice for over a month before hand. I took tempmreading of FC found it at 0 and rc at 37. Ran harvest on ice maker and found it stopping occasionally during harvest even though 120v proper was steady. Replaced ice maker. Found new unit harvested as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC2
Near Hewitt, TX 76643
Jonathan M
Job Details: 10/12/2021
Arrived on site for wash machine that has no power. Inspected unit and work area. Confirmed customers complaint and checked voltage going to line filter. Found proper voltage. Checked polarity at the wall and found proper polarity. Found voltage going to the control but no voltage going to the user interface. Replaced main control and tested the unit. Customer also complained about his user interface having issues powering on by itself. Replaced the way as well and tested the unit. The unit began to work as designed. Call complete.
We serviced a
GE DISHWASHER
Model DDT700SSN2SS
Near Bartlett, TX 76511
Tali W
Job Details: 10/12/2021
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Salado, TX 76571
Tyler
Job Details: 10/12/2021
Arrived on site for washer needing previously diagnosed hose. Upon arrival installed needed part. Reassembled and tested unit found no leaks and unit functioning as designed. Call complete
We serviced a
KITCHENAID FREEZER
Model KRFF507ESS00
Near Rogers, TX 76569
Tali W
Job Details: 10/12/2021
"On site to install previously diagnosed parts. Customer informed me that the freezer was still not cooling properly. Found ice covering evap cover in FC. 45 degrees in FC. At control, P1-2 P2-7 FC heater 122VAC, 31 ohms. From control P5-3 P5-4 FC thermistor, 7.4k ohms, 2.2vdc. Ran test 6 bi metal and heater. Took off evap cover. Found heater functioning. Found ice build up covering fan blades. Steamed out FC evaporator. Tested fan operation, found it functioning. Customer stated previous tech didnt steam out FC last trip. All defrost components functioning as designed. Informed customer that if the unit wasnt cleared of the ice buildup, they would experience the same issue due to the fan not operating because of ice around it. Replaced both paddles as previously diagnosed. Unit functioning as designed. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Waco, TX 76710
Jonathan M
Job Details: 10/12/2021
Arrived on site for a washing machine that is not starting cycles after a load has been run through. The customer advised they?re having to unplug the unit and reset their unit every single time between cycles. Test of the unit and diagnostics and found an F5 E4 (lid not opened between cycles) error code. Ran the unit through an auto test in the unit ran as designed. The customer advised that they had reset the unit prior to my arrival so went ahead and replace the main control board. Tested the unit and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Killeen, TX 76549
Tyler
Job Details: 10/12/2021
"Arrived on site for microwave needing previously diagnosed mag, diode, and cap. Upon arrival confirmed prior complaint, then installed all 3 parts. Reassembled and tested unit. Found it fully heating as designed with no loud humming. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Temple, TX 76504
Tali W
Job Details: 10/12/2021
On site to install previously diagnosed part. Replaced FC door. Switched over FC rails from old door. Made sure door was seated correctly and the gasket was sealing properly. Used heat gun to slightly form gasket. Peeled plastic and customer confirmed/approved that there were no scratches or dents. Unit functioning as designed. Call complete
We serviced a
GE REFRIGERATOR
Model GSS25GSHLCSS
Near Martindale, TX 78655
Andrew
Job Details: 10/12/2021
"Arrived on site to test unit for noise. Found slight noise coming from bottom of door when opening and closing. Customer not home, customer allowed access, was not unless to replicate the noise. Applied dry lube to bottom spring, advised customer to test it out. No leaks detected, job complete"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Austin, TX 78717
David S
Job Details: 10/12/2021
Arrived on site for right front burner not lighting. Inspected unit and work area. Check front right burner and found that the valve to that burner was open too wide. I adjusted the valve stem and tested the burner and found it still not light. Then I installed a new burner head and tested unit and found that the burner lights every time with no hesitation. Unit operating as designed. Job complete.
We serviced a
JENN-AIR MICROWAVE
Model JMD2124WS
Near The Hills, TX 78738
Robert
Job Details: 10/12/2021
Arrived on call for complaint of door not opening or closing. Found the motor for the door not working. Will need to replace motor. Ordered the control just in case. ; ordrng 1 W10278517 (Gear assy) and 1 WPW10775418 (Control)
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Hewitt, TX 76643
Jonathan M
Job Details: 10/12/2021
"Arrived on site for a dryer that has no power. Inspected unit and work area. Checked voltage to the terminal block and found 30 V between L1 and neutral, 122.7 V from L2 to neutral, and 89 V from L1 to L2. Checked voltage at the wall and confirmed the same voltage. Advise the customer if he would need to fix his electrical supply to the unit. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78724
Scott
Job Details: 10/12/2021
Arrived on site for soap pod sitting at bottom . Found water shut off at valve . Turned supply valve on . Ran diagnostics. All checked normal. No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW3
Near Austin, TX 78731
David Z
Job Details: 10/12/2021
Arrived on site to diagnose washer with detergent level not dropping. Customer advised me they have the optimal dose model which should be injecting detergent. Ran unit and found level is full. Replaced the detergent pump and set the concentration to 3. Ran unit with customer present and new pump and verified that detergent is moving through the hoses. Unit now working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78756
Jacob
Job Details: 10/12/2021
Arrived onsite to replace parts broken. Replaced parts. Re ordered new trim vent. Office to reschedule ; ordrng 1 WPW10310922 (trim-vent)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Spicewood, TX 78669
Robert
Job Details: 10/12/2021
Arrived on call to replace previous diagnosed parts. After installation test operation.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near Hewitt, TX 76643
Jonathan M
Job Details: 10/12/2021
Arrived on site for a cooktop that has a hot surface light indicator on always. Inspected unit and work area. Confirmed customers complaint and disassembled unit. Checked all burners by disconnecting wires and plug in the unit back in and found the left rear element causing the issue. Replaced element and tested the unit. The unit began to work as designed. Call complete.
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Seguin, TX 78155
Noah D
Job Details: 10/12/2021
"Arrived on site to inspect unit for steaming during operation, upon inspection found the condensation from outside causing steam on motor. All functions worked. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS1
Near Austin, TX 78702
Leonardo
Job Details: 10/12/2021
"Arrived on site to test unit for door interlock issue, tested found 3way switch shorted out and bottom interlock pushed in not allowing door key to go in correctly, replaced interlock with switches, tested unit, heating water for 1 min, water heating properly,
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Seguin, TX 78155
Noah D
Job Details: 10/12/2021
"Arrived on site to inspect unit for tripping breaker when baking. Upon inspection found the unit was tripping when only bake was being used. Broil worked normally, changed control and found the unit worked till the alarm goes off where it trips breaker. Customer must have breaker swapped. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78724
Scott
Job Details: 10/12/2021
"Arrived on site for pods sitting at bottom of tub . Ran diagnostics and found no water entering dishwasher . Valve is actuating. Removed supply line from valve , verified valve is open and no kinks in supply hose . Customer will need plumber to look at valve . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/12/2021
"Arrived on site to install previous diagnosed parts. Removed failed thermistor and installed new. Removed remaining ice buildup and installed fan scroll as recommended to do by manufacturer when it has been removed. Performed diagnostics mode and tested thermistor circuit and found good. Put unit into basic defrost mode. All tested good, no water leaks detected during service.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Round Rock, TX 78664
Jonathan S
Job Details: 10/12/2021
Arrived on site for refrigerator not powering on. Gained access to control and measured voltage and found none. Measured incoming voltage at power outlet and found correct voltage. Called Frigidaire tech support and spoke with Robert. He stated that failure is due to broken wire through cabinet (848996) . ;
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Austin, TX 78738
Brandon
Job Details: 10/12/2021
"Arrived on site for customer complaint of unit not washing, found failed wash motor, I replaced sump assembly, unit tested good."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Austin, TX 78717
David S
Job Details: 10/12/2021
Arrived on site for wall oven not reaching temp/ light not turning off in oven. Inspected unit and work area. Found unit with light on. I inspected switch and pushed it closed by hand to see if the light would turn off. It did not turn off. Continued clicking switch closed till the light turned off. The gained access to the control to test the switch at the harness. And found that the harness was good. Showing good continuity when switch works. I am ordering 1 oven door latch w1p883049.; ordrng 1 W10883049 (Oven latch)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near San Marcos, TX 78666
Andrew
Job Details: 10/12/2021
"Arrived on site to test unit for no heat. Found thermal fuse and cutoff both tested good. Found unit with failed heating element. Install new element, unit tested good, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP48QJS00
Near Austin, TX 78746
Kevin
Job Details: 10/12/2021
"Arrived on site and inspected refrigerator and found freezer temp is 14 degrees. Fresh food temperature is 42 degrees. Found frost pattern looks good, Spoke with CS, foam block kit should be added to evaporator and condenser fan replaced before diagnosing a complete sealed system repair. ; ordrng 1 8201798 (Foam blocks) and 1 2208903 (Condensor fan) and 1 2190685 (Fan blade)"
We serviced a
WHIRLPOOL RANGE
Model PRG3610LP
Near Austin, TX 78738
Robert
Job Details: 10/12/2021
Arrived on call for complaint of handle loose and outer panel damaged. Will need outer panel to complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Temple, TX 76504
Tali W
Job Details: 10/12/2021
"On site for washer lights blinking and not able to start cycle. On arrival, unit was unplugged. I plugged it back in and verified that the lights were flashing one at a time down the line. I pressed and held the cancel button. Ran diag cycle, it completed. Verified polarity and power cycled unit. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 10/12/2021
Arrived on site to install previously diagnosed part. Shut off power and removed console and installed new console. Powered up oven and heated to 350 as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Hutto, TX 78634
Matthew
Job Details: 10/12/2021
Arrived onsite for dishwasher not functioning properly. Upon arrival put unit in diagnostics and found stored error code for failed wash motor. Tested unit and confirmed motor not energizing. Will need sump and motor replaced.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, TX 78705
Jacob
Job Details: 10/12/2021
Arrived onsite for stuff in the freezer being over frozen and iced over. Looked at the unit and found that the seal along the freezer door had a gap and the refrigerator door somehow had fallen down a bit from the bottom hinge. Tightened screws for the bottom of door and pulled together and sealed as normal. Heated the gasket on the freezer door to close the gap. Was able to close the gap. Let tenant know to let the unit un plug the unit to unthaw for 48hrs before using once again and to have towels ready for the water that will come from the unit. Also called landlord to update on the issues and the fix as well. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48FMX02
Near Austin, TX 78730
David Z
Job Details: 10/12/2021
"Arrived on site to diagnose built In refrigerator with over temp alarm going off. Found temps in both compartments warm. Could feel heat radiating from the unit, especially top cover. Removed cover and checked compressor and found it scalding hot, no frost pattern on evap. Compressor, Evap, Heat Exchanger, drier and access valve, tubing kit, pan heater, permagum."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Georgetown, TX 78628
Lou
Job Details: 10/12/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, UV dye drier, RC evap,drip, and RC evaporator. While removing the evaporator, I found the RC defrost thermistor was bad, as were the RC evap cover and damper control. I advised the customer of my findings and they requested replacing whatever needed to be replaced. I removed and replaced the damper, RC evap motor harness with thermistors and foil taped and ziptied the defrost thermistor to the suction line, and replaced the evap cover. I vacuumed the system and install 5.5oz of R134a refrigerant and monitored pressures. Tested in diagnostics test #4 and pressures are good. Unit is operating as designed.No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near San Marcos, TX 78666
Andrew
Job Details: 10/12/2021
"Arrived on site to install previously diagnosed parts. Inspected part for damage, part looks good. Installed new top for dryer. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Austin, TX 78705
Luis
Job Details: 10/12/2021
"Arrived on site for ice issues. Per customer off smell in ice,removed bin strong odor from ice container and ice,ordering a new icemaker and container,advised resident to empty unit and clean all shelves and liner; ordrng 1 W11284458 (Icemaker) and 1 WPW10558423 (Ice container)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lakeway, TX 78734
Robert
Job Details: 10/12/2021
Arrived on call for complaint of not washing. Found the actuator not in correct position. Replace actuator and test. Washer working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Taylor, TX 76574
Matthew
Job Details: 10/12/2021
"Arrived onsite for refrigerator no cool in each section. Upon arrival unit was unplugged. Plugged unit in and clicked off. Compressor ramped up, then clicked off again. Replaced start relay. Compressor ramped up at 1.3 amps then settled at .9-1 amp. Ran unit and frost pattern began to form and unit is cooling down. Recommended customer put a bottle of water in the freezer and monitor if water freezes and full 24 hrs is given, unit is good to go. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Kayman
Job Details: 10/12/2021
Arrived onsite for dishwasher not operating. Upon inspection I found the unit not getting water. I pulled the unit out and found the water line kinked to the unit. I was able to pull the line through the cabinet as I pushed the unit back into place. I tested the unit and it is now working as designed. No leaks detected during time of service. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Coupland, TX 78615
Matthew
Job Details: 10/12/2021
Arrived onsite to replace previously diagnosed parts per Whirlpool tech line. Replaced compressor and dryer. Pulled vacuum and held. Charged to spec and ran unit. Used test 40 to check running pressure. Step4 125/30. Step 5 Final readings 125 on high and 20 on low. Unit is running and functioning properly. Recommended customer place a bottle of water in the freezer and monitor. When frozen and after 24 hrs temps are ideal. Job complete
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Round Rock, TX 78681
Tommy
Job Details: 10/12/2021
Arrived onsite for dryer stilling have vent issue . Upon arrival found unit lint screen not being cleaned called techline and got it documented SR7731230482. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Austin, TX 78746
Kevin
Job Details: 10/12/2021
"Arrived on site and inspected washer and found display is defective, took one picture. Replaced consul and new display is operating normally, job complete"