Service History 171 - Appliance Express

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Austin, Texas 78757

Scott

Job Details: 05/13/2025

"Arrived on site . Was able to get microwave down . Found wiring and diagnostics sheet in blower . Removed obstruction. Tested blower motor ,all checked normal. Replaced stripped hardware mounting bolts W10821385. All else checked normal. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Austin, Texas 78722

Joe Z

Job Details: 05/13/2025

"Arrived on site for not washing . Upon arrival , ran diagnostics and get error code F4-E3 motor not operating. Test unit and confirmed issue. Need to replace harness sump and motor. Replaced sump and motor W11665769. Test unit and is operating as designed. No leaks present. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Riesel, Texas 76682

Robert

Job Details: 05/13/2025

WDT750SAKZ3 Arrived on site for a dishwasher not despenseing. On arrival I ran diagnostic and sure enough despenser not working. I replaced part and tested product is working as its designed no water leaks visible from main water supply.

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB11

Near Killeen, Texas 76541

Tyler

Job Details: 05/13/2025

"Arrived on-site for refrigerator on arrival. Tenant stated that the maintenance crews had removed fridge and swapped it out and had not informed us where refrigerator was supposed to be at while on-site. I also got some more details about the. Refrigerator and was informed that it had work for one week straight after repair Before it started failing tenant also stated that the fridge had been knocked around a little bit as it was being hauled out of the home and due to this, we will need to figure out where the maintenance crew took the refrigerator as well as order some additional parts to ensure that unit can be properly fixed on next return. Office to reschedule once availability of parts is known as well as where fridge location will be. Ordering previously sent parts and w11562211 suction line, and pressure ipus lokring couplers from first repair. not available to sign; ordrng 1 w11562211 (Suction line) and 1 Needalllokringcouplersfromfirstrepair (Need all lokring couplers from first repair)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, Texas 78753

Andrew R

Job Details: 05/12/2025

Arrived onsite for dryer making noise. I found the idler pulley to have black marks around it and rollers worn. I replaced the rollers and idler and noise still present. After inspecting the seal i found a screw was lodged in-between causing the noise. I took the screw out and tested the unit. Unit now sounds as designed and operates as designed. Call complete. Installed 341241 Belt and 4392065 Repair Kit.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78747

Matthew

Job Details: 05/12/2025

"Arrived onsite for drain pump continuing to run. On arrival unit was unplugged. Powered and tested. Found control failure, pressure system fault. Replaced control and tested. Unit is now functioning properly. Advised customer on proper detergent level use"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Austin, Texas 78753

Andrew R

Job Details: 05/12/2025

Arrived onsite for door not locking or continuing cycle. I found the strike broken. I replaced the strike and unit will now advance cycles. Call complete. Installed W11457841 Strike.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Round Rock, Texas 78664

Daniel A

Job Details: 05/12/2025

"Arrived on site to inpsect dryer not heating. Upon further inspection, I found that the dryer was not heatimg at all. I gained access to the terminal block and found that the incoming voltage was not sufficient . L1 to N 124VAC. L2 to N 11VAC L1 to L2 85VAC. I tested voltage at the socket and found that the voltage was correct. I verified that the power cord is in good condition. I found that the outlet socket feels a little loose and not making proper contact with the prongs of the plug. I found that if I move the plug a little, it will make proper contact with the prongs of the plug. I advised the customer to have the outlet checked out and possibly replaced as it is not an issue with the dryer but the outlet. Ther dryer is operationg as designed. No one on site to sign. No parts installed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ10

Near Andice, Texas 78628

David Z

Job Details: 05/12/2025

"Arrived on site to diagnose microwave with intermittently working display. Gave the unit a couple thumps to see if any wiring was loose and found display good. Removed panel and replaced LCD screen, since ribbon cable on board and screen had a crease in it. Tested unit and verified no further issues present. Call completed. Parts used - W11333816. Builder not on site to sign ticket."

We serviced a

JENN-AIR COOKTOP

Model JGC3536GS01

Near Dripping Springs, Texas 78620

Tim M

Job Details: 05/12/2025

"Arrived on site to test unit for burner not igniting. Upon arrival tested unit and found rear right burner only ignites when gas valve is opened all the way. Tried to adjusted gas flow, no change. Inspected and found orifice is clogged. Cleared out orifice and tested unit, burner now ignites properly. Adjusted simmer flames on all burners, unit is now running as designed. No one on site for signature. No gas leak detected, no parts installed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78748

James K

Job Details: 05/12/2025

"Arrived on site for unit excessively shaking. Upon arrival, customer stated unit will excessively shake if they wash their floor mats. Customer also mentioned unit runs fine with clothes. Advised customer on proper loading and cycle selections. Customer agreed. Upon closer inspection, found legs to be loose when attempting to tension them. Proceeded to replace W11213957 feet. In addition, replaced W11607637 control for preventative measures due to common drain pump continuously running. Ran diagnostics and unit is functioning as designed. No water leaks detected at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78727

Wesley

Job Details: 05/12/2025

Arrived onsite to 10304 for false emergency drain symptom and verified failure. Repqired by replacing the control. Unit is now operating as designed. All checks good. W11607637

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78724

Andrew R

Job Details: 05/12/2025

Arrived onsite for previously diagnosed parts. I replaced the control per service bulletin and tested the unit. Unit now operates as designed and no issues present with washer. No leaks. Call complete. Installed W11607637 Control.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3436RZ00

Near Round Rock, Texas 78681

Miguel

Job Details: 05/12/2025

Arrived onnsote for water collecting in freezer gasket and leaking out. Found no evidence of water on refrigerator gasket or mullion. Moisture collects in the channel of freezer gasket then leaks out side. Replaced freezer doormgaslet. Added permagum behind top of gasket. Verified operation. Call complete. WPW10714545; used 1 212643 (Permagum) from stock

We serviced a

WHIRLPOOL WASHER

Model wtw4855hw3

Near Austin, Texas 78744

Matthew

Job Details: 05/12/2025

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Austin, Texas 78757

Justin

Job Details: 05/12/2025

Arrived on site for ice clumping inside ice bin. Found fill tube extension tubebshort causing water to leak everywhere. Replaced extension tube with longer one and called for water unitbis no longer leaking water. When removing ice made small puncture inside freezer liner ordering liner repair kit to fix freezer liner. Ordering part office to reschedule ; ordrng 1 8201700 (Liner repair kit)

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Hutto, Texas 78634

Joe Z

Job Details: 05/12/2025

"Arrived on site for cracked lid. Upon arrival, inspected unit and found lid has cracked at left hinge corner. Replaced both left and right hinges WP8572974, WP8563965 and lid W11256781. Unit is operating as designed. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Pflugerville, Texas 78660

Wesley

Job Details: 05/12/2025

"Arrived on site 5407 for control stuck in emergency drain. Found unit and verified symptom. Replaced control for failed air trap issue. Calibrated control, unit is now operating as designed. W11607637."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Pflugerville, Texas 78660

Wesley

Job Details: 05/12/2025

"Arrived onsite for chatter and splatter with water dispensing and found unit filter not seated, removed and reseated filter to restore function. Unit is now operating as designed. No parts."

We serviced a

WHIRLPOOL COOKTOP

Model RCC3024RB00

Near Harker Heights, Texas 76548

Tyler

Job Details: 05/12/2025

Arrived on site for cooktop needing w10823711 burner. On arrival confirmed issue and installed part. Tested unit and found it working as designed. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHS

Near Austin, Texas 78744

Tim M

Job Details: 05/12/2025

"Arrived on site to test unit for not draining. Upon arrival customer stated unit drains but water splashes under the sink. Inspected under the sink and found the drain hose has disconnected from the disposal causing all draining water to splash out. Secured hose with a clamp and tested unit, unit no longer leaks. Advised management if issue reoccurs to replace hose with a longer one. Unit is now running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78744

Matthew

Job Details: 05/12/2025

"Arrived onsite for unit agitator bolt backing out. Found bolt not tightened. Replaced bolt, added locktight and tightened. Found bolt backed out when fleece blanket eas washed. Material does absorb lots of water and may be to heavy when agitator moves, causing bolt to back out. Advised customer on load size."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78744

Matthew

Job Details: 05/12/2025

We serviced a

UNKNOWN VENTHOOD

Model WVU37UC6FS1

Near Niederwald, Texas 78640

Tim M

Job Details: 05/12/2025

"Arrived on site to replace previously diagnosed part. Upon arrival removed protective wrapping and found new filter has damage. Documented in SD. Will need to reorder filter. No one on site for signature. Ordering part, no parts installed, rescheduled for 05/16.; ordrng 1 W11100653 (Filter)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Salado, Texas 76571

Chris

Job Details: 05/12/2025

Arrived onsite to inspect dishwasher control not responding replaced control W11683480 tested unit cycles ran diagnostics again unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Leander, Texas 78641

Miguel

Job Details: 05/12/2025

"Arrived on site for washer pump running. Possible bulletin W11766193. Verified data info. No leaks at valves. Blew through pressure switch to ensure it is not clogged, kinked or restricted. Unit does qualify for service bulletin with pump running after cycle. Replaced control board. Ran calibration. Ran automatic test cycle. All components pass. Call complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Joe Z

Job Details: 05/12/2025

"Arrived on site for making noise. Upon arrival, ran diagnostics and get F3-E2 pressure system fault. Found noise is drain pump running continuously. Need to replace control. Replaced control W11607637. Test unit by running a normal wash cycle and unit is operating as designed. No leaks present. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Austin, Texas 78745

Tim M

Job Details: 05/12/2025

"Arrived on site to test unit for not draining. Upon arrival engaged drain cycle, drain pump engaged but no water was removed. Inspected disposal and found drain plug has not been knocked out. Removed drain plug and reconnected drain hose, ran a cycle and unit is now draining properly. No one on site for signature. Unit is now running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model Kdte204kps3

Near Georgetown, Texas 78628

Chris

Job Details: 05/12/2025

"Arrived onsite to inspect dishwasher not functioning correctly, normal key and quick cycle. Key are not responding upon further inspection found no errors ran diagnostics found no errors replaced control & console W11629914 W11622500 ran diagnostics again found f7e2 motor failure ordering parts W11460946 customer not available for signature office to schedule ; ordrng 1 W11460946 (Motor pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Nolanville, Texas 76559

Tyler

Job Details: 05/12/2025

"Arrived on site for washer, making it loud noise during agitation. On arrival confirmed failure and upon further inspection, I found the belt stretched out and wearing down on the cam. Replaced W11239857 belt And found washer, working as designed with no leaks, call complete"

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Austin, Texas 78754

Justin

Job Details: 05/12/2025

Arrived on site for f9 e1 error code long drain and f6 e1 communication error. Inspected unit even in test cycle unit was acting weird notvallowing me to run a test cycle would only show error codes and drain would just run. Replaced control and tested unit is still not functioning properly not allowing me to get into diagnostics communication error. Ordering ui for communication error . Spoke with MZ he informed me error code f6 e1 is a ui error. Ordering part office to reschedule .; ordrng 1 W11294806 (Ui)

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Killeen, Texas 76549

Tyler

Job Details: 05/12/2025

"Arrived on-site for washer, not draining. On arrival confirmed failure and then found the internal impeller of the drain pump itself had broken off the pump, not allowing pump to push out the water. I then replaced W10876600 pump and tested unit and found washer working as designed with no leaks, call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD27DFXFN01

Near Austin, Texas 78730

Scott

Job Details: 05/12/2025

"Arrived on. Site for fridge not cooling . Found compressor surging and vibrating alot . Compressor will pull 16 amps while trying to start . Ordering compressor ,service port ,uv drier . Weight 3 hrs nomwater leaks detected at time of service . Call to set return ; ordrng 1 W10309994 (Compressor) and 1 Serviceport and 1 Uvdrier and 1 Weigh3hrs."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Andice, Texas 78628

Daniel A

Job Details: 05/12/2025

"Arrived on site to inspect microwave display intermittently going black. Upon further inspection, the customer advised that the problem started occurring after a thunderstorm. When the customer experiences the problem, he is still able to use the microwavehowefer there is no display. The customer also reported that the surface light was not working. I replaced the control, display, due to damage caused by the thunderstorm and power outage. I also replaced the bulb. The unit is operating as designed. W11333816 8206232A W11342846"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Leander, Texas 78641

Daniel A

Job Details: 05/12/2025

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service.W11607637"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78757

Justin

Job Details: 05/12/2025

Arrived on site for unit not making ice. Inspected unit and found unit is making ice took pictures. Did a harvest and call for water cycle at ice maker to confirm ice maker is working properly. Unit is now functioning properly and as designed to. No one on site for signature job completed. No leaks present at this time

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVS8

Near Georgetown, Texas 78628

Lou

Job Details: 05/12/2025

"Arrived on site to inspect dishwasher with control panel not responding. Upon further inspection, I attempted to place the unit in diagnostics and the panel failed to respond. I checked voltage at the junction box and got 120V. I removed the outer door panel and control panel and tested voltage at the bimetal and got 120V. I checked continuity to the bimetal and it is good. I found where moisture has been getting into the control area, but found no signs of a burnout on the control from shorting. I removed and replaced the main control and control panel and retested and the unit failed to respond. I removed the bimetal and retested and it showed to be open. I removed and replaced the bimetal with harness and unit is operating as designed. I recommended the customer monitor the unit and to contact our office if it fails again. Unit is operating as designed and no water leaks observed during service, job completed. WPW10459139, WPW10285180, W10258275"

We serviced a

WHIRLPOOL OVEN

Model WFG510S0AS0

Near Buda, Texas 78610

Tim M

Job Details: 05/12/2025

"Arrived on site to test unit for not heating. Upon arrival customer stated unit began to not hold temps and now wont even ignite. Tested unit, no spark during ignition process. Replaced spark igniter (WP9758079) and tested unit, unit is now igniting and heating properly. Adjusted air shutter due to orange flames. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, Texas 78751

Justin

Job Details: 05/12/2025

Arrived on site to repair previously diagnosed issue unit needs new door latch. Replaced door latch and tested unit is functioning properly and as designed to. Also found cabinet some times possibly opening door do to improper installation notified maintenance and informed h8m this could be causing issue he will take a look . No one on site for signature job completed

We serviced a

KITCHENAID OVEN

Model KOES530PSS00

Near San Marcos, Texas 78666

Tim M

Job Details: 05/12/2025

"Arrived on site to inspect unit for markings on handle. Upon arrival identified permanent marker on the handle. Used rubbing alcohol to remove marker, all markings have been removed. No one on site for signature. Unit now appears as designed, no parts installed, job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS0

Near Round Rock, Texas 78665

Leonardo

Job Details: 05/12/2025

Arrived on site to replace tub. Replaced tub test unit and unit test good no leaks present job complete. Left damaged tub with customer due to leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV01

Near Cedar Creek, Texas 78612

Joe Z

Job Details: 05/12/2025

Arrived on site for making noise. Upon arrival . This unit is a different brand with incorrect model and serial number . Customer was informed to call 3rd party warranty due to being incorrect appliance to be serviced. Warranty will need to re submit request with correct appliance information

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Austin, Texas 78744

Matthew

Job Details: 05/12/2025

Arrived onsite for unit leaking. Inspected and found unit leaking from the Quick connect fitting on the water dispenser side of the valve. Unit would leak when calling for water from dispenser. Valve is defective. Ordering new Valve. Set to return Friday the 16th. Customer request MZ. ; ordrng 1 WPW10420083 (Valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Austin, Texas 78753

Leonardo

Job Details: 05/12/2025

Arrived on site to replace sleeves for door. Replaced sleeves test unit and door not falling any more. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78748

James K

Job Details: 05/12/2025

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Vacant unit. No one available to sign"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Austin, Texas 78747

Matthew

Job Details: 05/12/2025

Arrived onsite for unit drum not turning. Unit does power on and motor energizes. Found failed belt.Used truck stock WPW10198086 and replaced belt. Tested and unit is now functioning properly. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLSS6

Near Lakeway, Texas 78738

James K

Job Details: 05/12/2025

"Arrived on site for unit leaking water. Upon arrival, customer stated they woke up one morning and saw puddle of water in front of unit. Ran cycle for about 30 minutes and no leaks found. Customer is just using pods. Does not pre rinse with soap and does not use rinse aid. Advised customer to monitor unit and customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Hutto, Texas 78634

Joe Z

Job Details: 05/12/2025

"Arrived on site for not operating sounds like only wants to drain. Also still shakes a lot. Upon arrival, inspected unit. Found suspension is totally shot. Ran diagnostics and get error codes F1-E1 control fault and F3-E1 pressure system fault. Need to replace control. After further inspection found that continuous shaking issues are due to faulty basket with drain holes not penetrating through . Need to replace control, Suspension, basket , and washplate. Need autho. Office to reschedule ; ordrng 1 W11608056 (Control) and 1 W11172199 (Basket) and 1 W11397111 (Wash plate) and 1 W11217817 (Suspension) and 1 Autho (Autho)"

We serviced a

MAYTAG WASHER

Model MHW8630HC4

Near Austin, Texas 78703

Scott

Job Details: 05/12/2025

Arrived on site for washer not spinning load out . Ran diagnostics and got off balance load error code . Found customer has been washing bath mats when error happened . Advised against wash mats . Nowater leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Austin, Texas 78757

Justin

Job Details: 05/12/2025

Arrived on site to replace dented freezer door. Replaced door and tested to9k pictures. Unit is functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78727

Wesley

Job Details: 05/12/2025

Arrived onsite for air trap failure causing false emergency drain. Replaced control to repair unit is now operating as designed. All checks good. W11607637

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM2

Near Lockhart, Texas 78644

Leonardo

Job Details: 05/12/2025

Arrived on site to test unit for unit not washing. Test unit and unit filing with water but water not circulating. Test unit and motor is getting voltage but not coming on. Relaxed sump and motor test unit and unit test good job leaks present job complete.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, Texas 78753

Andrew R

Job Details: 05/12/2025

Arrived onsite for unit not drying clothes. I found the unit to be heating as designed when testing temps reaching 163 and dropping quick with the vent off. I noticed lint present inside the vent and when the vent is attached the temps drop slowly. Venting issue is present and customer will need a vent cleaning service done. Unit is operating as designed. Call complete. No parts installed.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Georgetown, Texas 78626

Chris

Job Details: 05/12/2025

Arrived onsite to inspect washer not completing wash cycles upon further inspection ran diagnostics found f1e1 main control replaced W11627517 ran diagnostics again cleared code ran quick wash unit is working as designed no leaks observed during service

We serviced a

KITCHENAID MICROWAVE

Model KMMF530PPS00

Near Leander, Texas 78645

Daniel A

Job Details: 05/12/2025

"Arrived on site to inspect microwave shutting off on it own and also ocassionally burning the top of food while using bake.I placed the unit into diagnostics and observed no error codes observed. I tested component activation and found no issues with any components. The customer advised that whenever the unit lost power or reset itself was during standby and not in use. I informed the customer that at this time, no defects can be found with the unit. I advised the customer on cook settings and provided the control guide and user manual."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Fischer, Texas 78623

Andrew

Job Details: 05/12/2025

Arrived on site to test unit for not cooling. Found compressor attempting to engage but shifting of after 5 seconds. Temporarily replaced start device and run cap. Found compressor is seized. Found condenser motor not engaging. Recommending compressor and condenser motor. Needing 2hrsvon return visit. Unit is r134a. Office to reschedule. ; ordrng 1 W11209866 (Compressor) and 1 W11613295 (Condenser motor) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Austin, Texas 78732

Scott

Job Details: 05/12/2025

"Arrived on site ,replaced legs . Ran calibration and test wash . Found tub had some play in inner basket . Replaced hub and suspension .W10528947, WPW10687506.W11130362. Ran calibration and test wash . All. Checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Horseshoe Bay, Texas 78657

David Z

Job Details: 05/12/2025

Arrived on site to resolve noise freezer compartment / icemaker. Found icemaker fill has been running down the back of the FC. Installed fill tube extension and sealed it to the liner with silicon. Verified unit no longer leaking on fill. Parts used - WPW10496649. Call completed.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Austin, Texas 78735

James K

Job Details: 05/12/2025

"Arrived on site for certain buttons on console not working. Upon arrival, found Normal and Express not working. Proceeded to inspect door seal and checks good. Upon closer inspection, found rectangle rubber adhesive seal on vent lighted upward causing outer door to not seal to the vent gasket. Proceeded to replace W11649995 vent and W11622500 console. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leak detected at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NHAXVK00

Near Cedar Park, Texas 78613

Miguel

Job Details: 05/12/2025

Located in Paradiso Villas. Arrived on site for ice clumping together and leaking from dispenser. Found dispenser door is stuck open. Removed dispenser. Replaced dispenser door motor and dispenser door. Verified operarion. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Leander, Texas 78641

Miguel

Job Details: 05/12/2025

"Arrived on site for washer not working, found f8e1. Tested water valves and they are both working properly. Sw found the actuator was the wrong part. Blew and verified pressure hose is clear. Replaced actuator and control board. Recalibrated. Ran automatic test cycle and all components pass. Tested with load of laundry. Unit did not go pass sense. It stopped filling. Retested valves and now hot works but cold does not. Replaced water valve. Tested. Retan with clothes. Now unit keeps filling as normal. Call complete"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Temple, Texas 76504

Brandon B

Job Details: 05/12/2025

Arrived on-site for washer not draining properly. Found unit is draining and spinning. Ran factory diagnostics and didn't get any codes. Customer said that the clothes are very wet when the cycle is complete. Couldn't replicate the issue. Replaced control(w11549931) and cycled unit. Everything is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Temple, Texas 76504

Brandon B

Job Details: 05/12/2025

Arrived on-site for damaged refrigerator. Found the cover on the back has a bad dent. No mechanical parts are damaged. Took picture of the damage.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Austin, Texas 78744

Matthew

Job Details: 05/12/2025

Arrived onsite for unit needing tub nut replaced. Replaced and tested. Found suspension shot. Replaced suspension. Tested and unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Jarrell, Texas 76537

Chris

Job Details: 05/12/2025

Arrived onsite to inspect range tripping breaker upon further inspection found both range & dryer are tripped tried unplugging dryer range is still tripping & will not stay on nor will the dryer there is a miswire or bad breaker can not verified voltage breaker will not stay on advised customer on findings they will need to get in touch with builder for the electrical issue called safety with findings sr#7741507133 also called techline sr#774sr#77415 with findings

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM05

Near Jarrell, Texas 76537

Chris

Job Details: 05/12/2025

Arrived onsite to inspect refrigerator icemaker not working upon further inspection found icemaker is not testing will not turn on replaced W11729596 tested icemaker unit is working as designed no leaks observed during service

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS12

Near New Braunfels, Texas 78132

Andrew

Job Details: 05/12/2025

Arrived on site to test unit for noise and RC not cooling properly. Found damper control not opening properly and clicking aggressively. Recommend damper replacement. Office to reschedule. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Lorena, Texas 76655

Jonathan M

Job Details: 05/12/2025

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the inlet valve and tested the unit. The unit began to dispense water as designed with no leaks present during operation. Call complete. WPW10238100

We serviced a

WHIRLPOOL FREEZER

Model JBZFL24IGX00

Near Marble Falls, Texas 78654

David Z

Job Details: 05/12/2025

Arrived on site to follow up on refrigerator not producing any ice. I examined the unit and found the ice bin was actually full of ice. Unit was in defrost so I couldn't get a good temp read. Icemaker cycled as well. Called Jeremy and advised we would have to have the unit in a failure state and rediagnose since unit has a full ice bin. No parts changed or repairs made. Noone on site to sign for ticket. Call completed.

We serviced a

WHIRLPOOL RANGE

Model WFE525C0BB0

Near Georgetown, Texas 78626

Chris

Job Details: 05/12/2025

Arrived onsite to inspect oven control temp change temp not working upon further inspection replaced control Wpw10502613 tested unit at 350 unit is working as designed

We serviced a

KITCHENAID MICROWAVE

Model KMBT5511KSS01

Near Killeen, Texas 76549

Tyler

Job Details: 05/12/2025

"Arrived on site for microwave not responding to input. On arrival conformed issue amd f2e1 and unit intermittently responsive to input. I'm ordering W11455447 ui display, W11453238 ui panel, w11455449 control and offic3 will need to reschedule onc3 availability of parts is known; ordrng 1 w11455449 (Control) and 1 W11453238 (Ui panel) and 1 W11455447 (Ui display control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Temple, Texas 76502

Brandon B

Job Details: 05/12/2025

Arrived on-site for a water leak. Couldn't replicate the leak while on-site. Found ice build up at evaporator fan. Tube extension wasn't seated right. Removed the ice and fixed the tube extension. Installed new housing(w11162042) no leaks while on-site.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXY00

Near San Marcos, Texas 78666

Tim M

Job Details: 05/12/2025

"Arrived on site to replace previously diagnosed part. Upon arrival replaced FC bin (WPW10256827) and tested, unit is now functioning as designed. Per customer all functions of the unit have returned to normal after previous repair was complete. Full fee was collected on previous trip. Unit is now running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS00

Near Georgetown, Texas 78633

Lou

Job Details: 05/12/2025

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the water filter housing door latch and tested operations. Unit is operating as designed. No water leaks observed during service, job completed. WP2223877"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Georgetown, Texas 78626

Chris

Job Details: 05/12/2025

Arrived onsite to inspect washer immediately turning on & off ran diagnostics found no error code drain pump is continuously running replaced control W11607637 ran calibration & normal cycles unit is working as designed no leaks observed during service

We serviced a

JENN-AIR MICROWAVE

Model JMW3430LL02

Near Georgetown, Texas 78628

Lou

Job Details: 05/12/2025

"Arrived on site to inspect wall oven microwave combo unit error codes. Upon further inspection, the customer provided a photo of the unit display showing F2E1-stuck key error code. I attempted to place the unit in diagnostics and it failed to respond continuously showing the error code. I removed and replaced the control panel and programmed it to the correct model number and tested. Unit is operating as designed. Job completed W11598175"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD25DQXFN00

Near Hutto, Texas 78634

Joe Z

Job Details: 05/12/2025

"Arrived on site for not cooling and icemaker not operating. Upon arrival, unit is uninstalled and unplugged and placed in garage. Used extension cord to power on unit. Unit powered on but evaporator fan, condenser fan and compressor all not responding with call for cooling. Replaced defrost control and all fans begin to operate, compressor does not. Test voltage at compressor and is correct. Replaced start device 8201786. Compressor now powers on and operates correctly. Observed unit beginning to cool. Cannot test ice maker due to not being installed. Customer will monitor unit. Job complete"

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HS01

Near Killeen, Texas 76542

Brandon B

Job Details: 05/12/2025

Arrived on-site for burner not working. Found both rear burners not working intermittently. I'm ordering W10911303 switch and rr element (w11171119) for return visit. No parts ; ordrng 1 W11171119 (Element) and 1 W10911303 (Arrived switch)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Dripping Springs, Texas 78620

Tim M

Job Details: 05/12/2025

"Arrived on site to test unit for turntable not rotating. Upon arrival customer stated unit makes noise and turntable stops rotating intermittently. Tested unit, could not mimic issue. Turntable worked every cycle that was tried. CW and CCW rotation has no issues. Replaced ring (W11110134) and shaft (W11179756) for noise concern. Advised customer there is an option to turn the turntable on and off and it may be selected when issue occurs. Recommended if issue returns to click the turntable on/off option to see if that resolves it. If not capture issue on video. At this time unit is running as designed, job complete."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Temple, Texas 76504

Tyler

Job Details: 05/12/2025

"Arrived on site for range randomlyntripping breaker during bake preheat. On arrival replaced W11696067 control, w10855603 broil element, w11182108 bake element. Found 246 L1&2, 123 for L1-n & L2-n, and 0 n-g. Found bake amps at 10 and broil at 14. Found no br3aker trips and unitnworkingbas designed and able to reach 500. Call complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78729

Wesley

Job Details: 05/12/2025

Arrived onsite to storage g117 and repaired washer with false emergency drain error. Repaired by replacing unit is now operating as designed. W11607637

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78729

Wesley

Job Details: 05/12/2025

"Arrived onsite for complaint of emergency drain symtpoms. Verified and found unit with control issue causing improper pressure sensor function. Replaced control, unitnis now operating as designed. W11607637"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78724

Andrew R

Job Details: 05/12/2025

Arrived onsite for washer continuously draining. I found the unit to continue to drain even with the water pressure line off indicating the sensor on the control has failed. Per service pointer W11766193 i replaced the control and tested the unit. Unit now operates as designed. No leaks. Call complete. Installed W11607637 CONTROL.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Johnson City, Texas 78636

Andrew

Job Details: 05/12/2025

Arrived on site to test unit for unit intermittently shutting off. Found deli UI had slight moisture built up. Replaced deli UI(WPW10769076). Advised customer to monitor.

We serviced a

JENN-AIR FREEZER

Model JBZFL24IGX10

Near Blanco, Texas 78606

Andrew

Job Details: 05/12/2025

"Arrived on site to test unit for no ice production. Found bottom right of ice maker had ice preventing ice maker from engaging. Removed ice and completed harvest in service test 120. Ice maker filled properly in service test 97. Advised customer to monitor and if issue persists recommend putting grease on bottom side of ice maker, ice maker and UI."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Leander, Texas 78645

Daniel A

Job Details: 05/12/2025

"Arrived on site to inspect dishwasher handle that came off. Upon further inspection, the customer advised that the handle was loose for a while before it eventually just came off. I verified that the studs, handle ans set screws were in good condition, and that the set screwsjust became loose from use. I reattached the handle and tightened the set screws firml. The handle is now secure and operating as designed. No parts needed. No water leaks observed during service."

We serviced a

WHIRLPOOL WASHER

Model WFW5720RR0

Near Killeen, Texas 76541

Brandon B

Job Details: 05/12/2025

Arrived on-site to install ordered parts. Installed control(w11748897) and tested unit. Everything is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, Texas 78723

Andrew R

Job Details: 05/12/2025

"Arrived onsite for washer screeching. Upon arrival customer was doing a load of laundry and no screeching was occurring. I looked underneath the unit and found no gearcase oil present however, i did find the cam to have black markings and the belt to be loose. I replaced the cam and belt and unit now sounds as designed. No leaks present. Call complete. Installed W10721967 Splutch Assm W and W11239857 Belt."

We serviced a

JENN-AIR RANGE

Model JES9800CAB01

Near The Hills, Texas 78738

James K

Job Details: 05/12/2025

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace WP8507P234-60 control board and WP7406P430-60 broiler. Tested unit and now is functioning as designed."

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Austin, Texas 78753

Andrew R

Job Details: 05/12/2025

Arrived onsite for washer finishing spin but no drain. Customer stated it was when she was trying to wash and bulky blanket. I ran a diagnostics test and unit operated as designed. Suspension checked good. No gearcase oil. Customer showed a video of what occurred and the video indicated the control was wigging out and staying stuck on drain for a while. Drain pump tested good. I replaced the control and calibrated the unit. I went over loading and advised to take the bulky blanket to the laundromat as it barely clears the basket from the top. Unit operates as designed at time of service. No leaks. Call complete. Installed W11657965 Control Board.

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Temple, Texas 76502

Brandon B

Job Details: 05/12/2025

Arrived on-site for bad gasket. Verified the issue and installed new gasket (w11542153) took pictures.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Lockhart, Texas 78644

Leonardo

Job Details: 05/12/2025

"Arrived on site to test the unit for a gas smell when the oven is in use. Removed the bake burner cover to access the burner and started the oven to preheat. Found that only half of the burner was igniting initially, while the other half was releasing gas for approximately 4 seconds before igniting, which caused the gas smell. Adjusted the choke on the bake burner and retested the unit. The burner now ignites immediately and evenly all the way around. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED9500TW0

Near Manor, Texas 78653

Wesley

Job Details: 05/12/2025

"Arrived onsite for unit not drying. Found poor airflow and burnt element, no continuity. Replaced element and tested. Unit is now operating as designed. WP8544771"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT530HAMM0

Near San Marcos, Texas 78666

Andrey

Job Details: 05/10/2025

"Arrived on site to test unit for not draining, customer stated that dishes wash smells bad and some water remains at the end of cycle, customer uses the dish washer maybe once a week, explained to customer that little water does remain after the cycle and drains that is normal, tested unit found all components activating properly and all water does drian out, advised customer to run it more often so the remaining water does not get stale, at this time unit is running as designed no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL OVEN

Model WEG745H0LZ5

Near Dripping Springs, Texas 78620

Andrey

Job Details: 05/10/2025

"Arrived on site to replace previously diagnosed display board, replaced and tested, unit is now running as designed job complete installed W11122852"

We serviced a

WHIRLPOOL OVEN

Model WFE540HOAS1

Near Georgetown, Texas 78633

Scott

Job Details: 05/10/2025

Arrived on site for range not heating properly in bake cycle . Found bake elemnt has failed . Replaced elemnt W10779716. Ran preheat @350. Unit is heating up normally. No other issues found . Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Leander, Texas 78641

Scott

Job Details: 05/10/2025

"Arrived on site for dishwasher not powering up at all. Found outlet switch undersink was turned off. Flipped switch and unit powered up. Ran diagnostics, nomerror codes and unit is performing normally. No water leaks detected at time of service . Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Round Rock, Texas 78665

James K

Job Details: 05/10/2025

"Arrived on site for presoak button not working. Upon arrival, confirmed 2.5V going to switch. Tested resistance and continuity when pressing presoak button and no signal is read. Found no error messages stored. Found no componant activation for that particular part. Ordering W11662334 presoak switch. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11662334 (Presoak switch)"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Hutto, Texas 78634

James K

Job Details: 05/10/2025

"Arrived on site for unit running after cycle is done. Upon arrival, customer stated unit will make a bad rattling noise. Proceeded to take unit apart and cleared all lint in blower housing and make sure all sheet metal panels is not bent or damaged. Continued to check settings on display and found customer had Wrinkle Prevent Off. Proceeded to replace W11741986 control. Ran cycle and waited after unit shut off making sure Wrinkle Prevent is off and unit stayed off. Unit is functioning as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Round Rock, Texas 78665

James K

Job Details: 05/10/2025

"Arrived on site for unit not operating. Upon arrival, found F7E9 lock rotor and F0E5 unbalance. Cleared code. Customer stated the unit will shows unbalanced error code even though the tub hardly bangs around. Proceeded to inspect slider and line Gearcase oil in the rotor cup, rotor bolt was loose, slider plastic nipples broken and Gearcase shaft pushed upward (picture attached). Rotor and stator is good. Ordering W11449841 gearcase. No water leaks detected at this time. Customer agreed to reschedule May 16th ; ordrng 1 W11449841 (Gearcase)"