Arrived on site to install icemaker per previous diagnosis. Replaced leaking icemaker with new. Unit should produce ice as soon as temps get back to harvest level. Repair completed.

"Arrived on site for a dryer that wont start a cycle. Inspected unit and work area. The customer advised that the unit was working fine and then when she went to change the cycle, it stopped working all together. I attempted to turn the timer knob over and felt, no resistance. Checked the knob and found it broken. The unit will need a new timer and knob for repair. Ordering the knob and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11675852 (Knob), O-SMS tckt"

Arrived on site to replace control board. Replaced board test unit and unit test good job complete.

Arrived onsite for slow flooding from unknown dishwasher cause. Determined that the inlet valve was weeping into the tube and causing overflow. Ordering valve to repair. ; ordrng 1 W11434044 (Inlet valve)

"Arrived on site for washer not staying balanced during final rinse/spin. Upon arrival found the following errors: F8E1, F5E4, F0E2, F0E1. Inspected rotor and stator and found no failures. Dampener rods were intact. Found inlet valves failing and will need office to reschedule due customer not being available for repairs. Ordering W11316255 valve, W11316256 valve, ; ordrng 1 W11316255 (Valve) and 1 W11316256 (Valve)"

Arrived onsite for a rand with a damaged cooktop. Upon arrival I inspected the top and found that the Silicone was damaged. I will return with the cooktop on 09/22/23; schdld next appmnt for 9/22 FRI !

Arrived onsite to install properly diagnosed parts. Upon arrival I installed the new sump&motor W11613479. And tested the unit and found unit operating as designed

"WRV986FDEM01 GP arrived on site to install previously diagnosed and ordered parts. Installed the LH &RH stops, removed and replaced the adapter and replaced the door gasket. Properly seated and sealed the drain tube and leveled the unit. No water leaks observed during service."

"Arrived on site for a washing machine that will not power on. Inspected unit and work area. The customer had unplugged the unit after the unit was unresponsive and has not tried it since. I confirmed the customers complaint, and as the unit was plugged in, I found the unit stuck in a drain. held down the start button for 5 to 7 seconds for the drain pump to check off and turn the unit back on. On the unit illuminating and working as designed. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test, and the unit worked and operated as designed. I started a cycle and found the unit working in operating as designed. I did explain to the customer that if their unit gets off balance that this can happen, and that they just need to press and hold the start button until the drain pump stops to cancel out the cycle. The unit is working as designed. Call complete."

Arrived onsite for no water function. Began tracing water and determined the reservoir to be frozen. During reservoir access found packing foam blocking significant airflow near the reservoir. Removed. Thawed the reservoir and observed restored flowing water. Set the fridge and freezer to lowest setting and advised the tenant to adjust slowly observing for overcooling. Unit is now operating as designed.

Arrived on site to test unit for unit not washing. Found unit not getting water. Turned water on under sink test unit and unit test good job complete.

"Arrived onsite for previously diagnosed parts. Installed the lower spray arm, informed the customer to use the Sani setting to thoroughly test the new spray arm. No water leaks detected during service."

Arrived on site for refrigerator needing previously diagnosed ice maker and hv control. Upon arrival reconfirmed failure and installed both parts. Reassembled and tested unit. Found unit working as designed with no leaks. Informed customer to give it 24 hrs to fill bucket. Call complete

"Arrived on site for door gasket issues. Found door gasket falling out of liner channel,added adhesive in channel,reinstalled door gasket remolded gasket checked door seal good."

"Arrived onsite for a refrigerator that is making a loud noise. Upon arrived I was show by the customer the noise that the unit was making. I opened the RC door to take a picture of the m&s and found the the noise went away. I opened the fc door and the noise when away I pushed the fc boor button and the noise came back, I gained access to the Evap motor and found that the noise was coming from it I replaced that motor and tested the unit and found that the noise was no longer there"

"Arrived onsite for dryer not drying. On inspection had 248vac at the terminal block, gained access to the dryer ands the thermal fuse,cutoff and the thermistor were good. Tested the element and it was OL. Installed new heating element and tested the unit. The unit is heating as designed."

"Arrived onsite for unit taking multiple cycles to dry. Upon arrival inspected unit. Ran test and found heating circuit is functioning. Ran air flow test and failed. Looked at external ventilation of home and saw exit port completely clogged. Notified customer and he will call builder to inspect. No air flow, Blocked ventilation. Unit is functioning.Job complete"

Arrived on site for not advancing. Upon arrival ran diagnostics and there are no saved error codes. Ran manual test and all components operate correctly. Rand automatic test cycle and unit operates correctly. Found issue customer is having is per service pointer # W11648603 2 step behavior change. Unit is operating as designed. No leaks present at this time. Job complete

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I tested the fans and found the ice box fan working as designed but the FC evaporator motor was not running with voltage to it. I replaced the FC evaporator motor and the ice door due to the damaged gasket. I tested all functions and all are working as designed. I explained to the customer that the icemaker should start functioning again one it gets below 16 degrees. Call complete.

Arrived onsite for refrigerator not cooling. I found the evap cover was frozen over there was about 1 1/2 inches built up on it. I took the shelfs out and the screws off and tried to remove the cover. It was frozen over to the evap. Told customer it had to be defrosted for 24 to 48 hours. Head customer sign waiver. Returning next week ; ordrng 1 WP2323198 (Fc evap heater)

"Arrived on site to inspect microwave not heating. Upon further inspection, I pulled the unit down from the wall and placed it on my towel on the countertop. Removed the cover to find a large amount of grease and cooking oils inside the unit (photos). I found the vent was not cutout properly during installation and is restricting the damper from opening and venting out (photos). I contacted techline and spoke to Chris and advised of the complaint and my findings. Chris provided a text to my phone and I provided several photos of my findings. Chris advised to not replace any parts and have the customer contact customer service to dispute and provided SR#7737332568. I provided the SR number to my customer and recommended they contact Whirlpool to discuss solutions. I advised my customer that they would need to contact their builder to have the vent corrected. Unit was reassembled and placed back on the wall,and left unplugged for safety. No repairs made, job completed."

"Arrived on site for ice maker not working . Arrived on site talked to customer. Customer is having to reset Im almost daily . Found ice maker out of home position. Replaced ice maker . Ran test , IM harvester and filled . No water leaks detected at this time. Job complete"

Arrived onsite and found unit operating with mullion condensation. Found unit operating with auto sensing mullion heater function. Changed in program 85 to 100% humidity control. Advised customer on water flow being good and normal. Advised customer on motor noises being variable and normal between compressor and fan functions.

"Arrived on site to test unit for right oven not heating properly. Found igniter not connected. Secured connection, unit now working as designed. Job complete."

Arrived onsite for previously diagnosed parts. Installed the new valve and then realized that the the connection were different. Uninstalled the new valve and ordered the right valve. Office to reschedule when part arrives.; ordrng 1 AJU75632502 (Vavle)

"Arrived on site for door gasket issues. Found door gasket falling out of liner channel,added adhesive in channel,reinstalled door gasket remolded gasket checked door seal good."

"Arrived on site for door gasket issues. Found door gasket falling out of liner channel,added adhesive in channel,reinstalled door gasket remolded gasket checked door seal good."

"Arrived on site for door gasket issues. Found door gasket falling out of liner channel,added adhesive in channel,reinstalled door gasket remolded gasket checked door seal good."

"Arrived on site for door gasket issues. Found door gasket falling out of liner channel,added adhesive in channel,reinstalled door gasket remolded gasket checked door seal good."

"Arrived on site for door gasket issues. Found door gasket falling out of liner channel,added adhesive in channel,reinstalled door gasket remolded gasket checked door seal good."

"Arrived on site for door gasket issues. Found door gasket falling out of liner channel,added adhesive in channel,reinstalled door gasket remolded gasket checked door seal good."

"Arrived on site for door gasket issues. Found door gasket falling out of liner channel,added adhesive in channel,reinstalled door gasket remolded gasket checked door seal good."

Arrived on site to test unit for sensor error. Found customer cooking popcorn with extra butter creating a lot of steam making sensor engage. Advised customer to just do the 3 minutes not to use the popcorn button. Job complete.

Arrived on site to test unit for orange flames on tips. Found burner heads had oil residue from cooking. Cleaned burner head and flames test good. Job complete.

Arrived on site for refrigerator needing previously diagnosed ice maker and controls. Upon arrival reconfirmed E2 error and installed all 3 parts. Found unit display filter status as well as ice maker harvesting as designed. Informed customer to give unit 24 hrs to fill bucket call complete

"Arrived onsite and found unit operating with high fridge temps. Exposed evap and found good frost pattern, open airways and good evap fan function. Found loading and settings combined causing unit to run hi in the fridge. Adjusted loading and airflow settings in freezer and fridge to cause very good cooling in the fridge. All checks good. Unit is now operating as designed."

"Arrived on site for dryer not starting or finishing cycle early . Ran diagnostics and got 2-1, 2-2 error code . Unit is heating and not loosing power . Ordering UI console , and will replace control as well . Call to set return ; ordrng 1 W11626080 (Ui console)"

"Arrived on site to test unit for loud humming noise. Found evap cover was vibrating. Recommend replacing shroud, gasket and grille. Office to reschedule. ; ordrng 1 WPW10175909 (Grille) and 1 WPW10167023 (Shroud) and 1 W11159728 (Gasket) and 1 212643 (Permagum)"

Arrived on site to pick up data temp collector. Will need office to get reading from collector for tech to call techline and report info. Call complete

Arrived on site for dryer taking multiple cycles to dry. Found due to installation vent hose is pinched in back of unit . Due to limits of closet not able to correct issue . Recommended getting handyman that did dryer vent box to see if he can remedy situation. Job complete

Arrived on site for icemaker leaking. Upon arrival test unit and observed water leaking from back end of icemaker. Found icemaker is not secured to cabinet correctly and tilted back. Reinstalled icemaker correctly. Test unit and now fills correctly without leaking. Job complete

Arrived onsite for unit not making ice. Upon arrival inspected un. Found bin full. Customer stated sometimes it doesnt and sometimes it doesnt Checked dispenser and is functioning. Tested ice maker and motor completed cycle and filled with water. Notified customer that the bin storage is not a lot. A couple glasses and the bin may go empty. Unit takes 72 hrs to fill. Customer stated they do use ice often. Unit is not supplying the demand but is making ice. Unit is functioning as designed. Job complete

Arrived on site to test unit for frost building up in FC. Found gaskets are sealing good. Removed excessive frost and found center rack was bent preventing door from sealing. Vent rack back into shape and door now closing properly. Filled gap between liner and cabinet with silicone. RC center mullion still not making proper contact with strike. Advised customer needs to have contractor shim RR corner. No leaks detected. Job complete.

KTTS505ESS2 GP arrived on site to install previously diagnosed and ordered part. Removed and installed foot pedal and tested and the unit operated as designed.

"JBSFS48NMX00 GP arrived on site to inspect a refrigerator with broken or missing parts. Upon inspection I couldnt find anything missing. Spoke with the contractor and he stated that there were no missing parts but the doors were severely misaligned. I found that the door panels on both doors were incorrectly installed causing binding resulting In outer door skins being warped. After adjusting the panels and leveling the unit the doors ended up properly aligned. Operational test successful, no water leaks observed during service."

Arrived onsite for vent blower making a noise. On inspection you can hear the noise on high. Gain access to the fan and found a section of the blade missing. Installed new fan and tested unit. The vent hood is operating as designed now.

"Arrived on site for a dryer that has no power. Upon arrival I found the there was no power at the wall I left the unit unplugged and Che the breaker box and found that the breaker was tripped. I turned it back on and checked the voltage and for good voltage, I checked that the unit was wired properly and found that it was not. I corrected it and plugged unit in and tested the unit and found the unit operating as designed."

"Arrived onsite for previously diagnosed parts. Installed the icemaker and the brackets. While working on the freezer a saw that the coils were clogged up I cleaned them and tested the freezer temperature and it was 1? . I tested the icemaker and it passed the test, called for water and filled the tray. Unit is operating as designed."

KRFF507HBS02GP arrived on site to install previously diagnosed and ordered part. Upon arrival I checked the FC temp and found 0 degrees. Removed and replaced the ice maker. Verified all of the connections are secured. Checked for error codes and found none. Ran the ice maker motor test and the ice maker fill test and the unit operated as designed. No water leaks observed during service. Informed cuz of my findings and advised them on use and care of the unit.

(SV) Door not opening properly. Found door is operating as designed. Cust wanting door to stay open and not fall open when unsupervised. Adjusted door for customer preference at spring increasing tension. Advised increased tension will affect the door bouncing up when no weight applied. Customer was keeping door cracked open for mold complaint. Upon inspection found excess water in system and no rinse aid being used. Advised proper use and care to decrease water and allow for the door to remain shut. Advised on proper use of detergents to reduce suds build up as well. Call complete.

Arrived on site to test unit for light staying on. Found bad wires. Secured wires test unit and unit test good job complete.

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I found the ice maker fill tube chute was clogged with a block of ice. I removed the ice maker assembly and found pieces of styrofoam insulation inside the block of ice that had separated from the insulation within the liner around the fill tube (photo). I cleaned the area from ice and water and cleaned the fill tube area at the top of the unit and filled the gap with permagum to seal off any further debris from falling into the ice maker fill tube chute (photos). I tested the ice maker and ounce it operating as designed. I advised my customer of my findings and repairs. No water leaks observed at the end of service, job completed."

"Arrived on site to inspect washer not completing cycles. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F8E1-long/no fill. Cleared the code and continued with testing. I found the cold water valve is not opening. I pulled the unit out from the closet and removed and replaced the valve and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for not cooling correctly. Upon arrival inspected unit. Condenser fan, evaporator fan, and compressor are all operating. Found evaporator is clean and free of frost. Only found a slight amount of frost on top right corner of evaporator. Uploaded picture on SD. Need to have sealed system repair. Ordering compressor, Uv drier, access valve, nitrogen, R600 kit, 2 hour weigh time. Need Autho. Office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 2hourweigh (2 hour weigh) and 1 Autho (Autho)"

"Arrived on site to follow up on refrigerator that was not consistently cooling. Customer said unit is getting cooler but barely has hit 0. Ice has not been consistent. Checked my FC temp and it was locked around 3 degrees, compressor was hot. I checked pressure and had no pressure at high side. I removed the Schrader valves and pressurized the system with nitrogen. Was able to get things to flow in both directions once pressurized, indicating a likely restriction. I vacuumed the unit for 20 mins once I verified circulation. I charged to mfr specs and ran unit. Verified rapid cooling after recharge. Repair completed."

Arrived on site for fresh food not cooling . Found FZ evap cover in frost . Found unit is not going into defrost mode . Cleared evap of frost . Heater tested normal. Replaced conrtol and thermistor . Re ran diagnostics. Heater is coming on . Job complete

Arrived on site for a washer that is not filling with water. Upon inspection I found that the hose the installers used in the cold water tap was leaking from the back side of the fitting that connects to the tap. I tested the hot water side on the water inlet valve and found that it was not working. I replaced the valve and tested the hot water side again and found that it operated as designed. I could not test the cold side due to whats mentioned above.

Arrived onsite to replace faulty compressor. Replaced compressor and dryer. Pulled vacuum and held. Charged per spec and tested. Unit is running. Amp draw at .9 amps. Unit is cooling. Customer will monitor over 24 hrs. before loading. Job complete

Arrived on site to follow up on refrigerator with gasket issue. Found one corner of the door gasket was not sealed to the door. Used some adhesive to secure the gasket and adjusted level of door. Unit working as designed.

Arrived on site to install new recirc pump to resolve low ice production. I installed the pump and tested. Monitored water level and verified its running properly. Ran unit through diagnostic and confirmed all other functions good. Unit should produce as normal at this time. Repair completed.

Arrived on site and replaced previously diagnosed left RC door. Found door channel had spray foam insulation in it prevent electrical wires from being long enough to connect to top of cabinet molex connections. Pried at foam for 1hr and was able to create enough slack for connections. Unit now working as designed. No leaks detected. Job complete.

"Arrived on site for a washer not completing cycles. Upon arrival found the following errors: F0E3, F8E1. Found cold side inlet valve getting 120vac but not opening. Found water pressure from hose correct. Found Rotor screw siezed on and un removable. Found gearcase had heavy friction when trying to agitate but found no debri under washplate. Found back right suspension rods not holding tub correctly after leveling unit and still leaning back. Found u it will need to rotor, gearcase, slider, and inlet valve and ordering W11130356 suspension. To complete repairs. Rescheduled customer for 09/21/23. ; ordrng 1 W11130356 (Suspension)"

Arrived onsite and found unit operating properly but some low temps causing freezing temps in the left fridge veggie drawer. Unit had since equalized but I covered half of the return port to repair with foil tape to improve resilience. Unit is now operating as designed.

Arrived on site for refrigerator with bad tasting water. Upon arrival confirmed taste of ice cubes and tested water directly from cutoff behind unit. Found water coming into unit was tainted as well and instructed customer they would need o get ahold of maintenance to test water and possibly install a pec fill line. Units working as designed with no leaks. Call complete

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the control panel and assisted the customer in connecting the unit to WiFi. Customer main complaint is that steam goes up into the control panel and causes the control panel to malfunction. I suggested placing a strip of foil tape on the underside of the panel to help block the steam from getting inside the UI. The customer agreed to the tape and I placed a strip of foil tape on the bottom of the panel (photo). Unit is operating as designed, job completed."

Arrived onsite for a MW that is leaving grease on the cabinet. Upon arrival I ran the vent motor on both speeds and found that it cam on and ran normal and found that it had good suction. Upon speaking with the customer I found that they cooked with a lot of oil which is causing the issue as the unit is moving the steam and most of the oil particulates out but Some of oil particulars may stay in the air after they turn the vent off and get stuck Tuesday cabinets. I advise the customer to leave the event running for a while after they are finished cooking to see if that improves the situation or not but other than that the unit is operating as designed. W18KKN1APL1

Arrived on site to test unit for humming noise. Recommend replacing left RC door gasket. Advised customer to video the noise as unabated to replicate. Office to reschedule. ; ordrng 1 W10917313 (Left RC gasket)

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I found the space where the unit sits was empty. After looking around the home, I found the unit sitting in the pantry and also found damage to the wall to the left of the unit (photos). Unable to diagnose the unit, I notified the office (MS) and advised of my findings and was advised to not move the unit as it will need to be installed before servicing. I inspected the unit where it sat for any visible damage to the tub or inside the unit and found packing styrofoam inside the tub at the back near the element (photo). Inspected the cabinets and found water damage on the right side of the cabinets (photos). As I was leaving the home, the builder arrived and contacted another builder and advised that the unit did not need servicing as they had already corrected the issue which was the water hose from the valve under the sink to the inlet valve on the unit had been installed incorrectly and cross threaded. No repairs made at this time. No water leaks observed during service as the unit was not installed. Job completed."

Arrived to install previously diagnosed parts. Upon arrived I installed the new leds and tested the unit and found unit operating as drain SP S84638.

Arrived on site to test unit for noise when unit is being used. Found noise coming from turntable. Found food stuck on wheels. Cleaned wheels and track test unit no noise job complete.

"Arrived on site for dishwasher rack not working correctly. On inspection the rack was falling out when you pulled it out. Installed the new adjuster kit onto,the rack and installed it back into the unit. The rack is operating as designed and no water leaks detected during shipment."

Arrived on site to install new diffuser to resolve defrost / lack of cooling. Replaced with new diffuser per tech line recommendations. Verified a new outlet is present and dedicated. Repair completed.

Arrived on site to test unit for door falling. Test unit and found tub frame damaged. Will order new tub and bushings office to reschedule ; ordrng 1 W10909756 (Tub) and 2 WP8268990 (Bushings)s

"Arrived on site to test unit for damaged door. Found damaged door, replaced door test unit and unit test good job complete."

Arrived on site for refrigerator needing previously diagnosed evap fan motor. Upon arrival reconfirmed failure and installed evap fan. Ran test 3 and found fan could run in diagnostics as well as normal operation. Found ice maker not filling properly. Found fill line kinked behind fridge. Repaired line and found dispenser and ice maker working as designed. No leaks present. Informed customer to give unit 24-48 hrs to fill bin with ice. Call complete

"Arrived on site for fridge powering off . Customer had video of ui displaying PO and interior lights flicking and sometimes strobing . Ran all fan tests,compressor,heater , IM tests couldnt duplicate PO . Compressor pulling 1.2 amps . Replaced control . Reran diagnostics test . All checked normal . Advised customer to monitor for 24-48 hrs . No water leaks detected at this time . Job complete"

"Arrived on site for washer not draining/spinning cloths out all the way and shutting down during last 10 minutes to early. Upon arrival confirmed failure and found F7E7 in diagnostics. Tested motor, cap, actuator, and control but found no faults, found gearcase completely locked up and unable to go into spin. Found no foreign objects under washplate or tub. Replaced gearcase, cam, and belt. Tested u it and found it working as designed with no leaks. Call complete"

"Arrived onsite for a refrigerator that is not cooling properly, Ice cream soft in freezer. The unit had been running this way for 2-3 months now, the unit is pulling 0.6amps the voltage is at 120 steady polarity is good. This points to a ss issue. I am ordering a r600 ss. And have the office reschedule ; ordrng 1 W11635510 (COMPRESSOR) and 1 W11578004 (EVAPORATOR) and 1 Nitrogen (Nitrogen) and 1 Uvdrier (Uv drier) and 1 Accessvalve (Access valve) and 1 R600ss (R600 ss)"

KFDC558JSS01 GP arrived on site to address concerns of slow ignition. Inspected and found that the igniter on the front left and front right burners were struggling to spark properly. Adjusted the burner heads and tested both burners and they were operating as intended. No gas leaks detected during service.

F27 code Arrived onsite for F27 error. Found oversuds condition. Made recommendations to maintenance on clearing the excess suds and prevention. Job complete

Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Will order sump and motor rescheduled for tomorrow spoke with Kristen. ; schdld next appmnt for 9/15 FRI !

Arrived onsite for not filling and found unit operating with sticking fill valve. Repaired by releasing pressure and cycling. Unit is now operating as designed and filling properly. All checks good. Unit is now operating as designed.

Arrived onsite and found unit operating with failed OWI seal ring. Ordering the OWI to repair. Advised on needed part. ; ordrng 1 W11612329 (Owi)

Arrived onsite for a washer making a grinding noise during the rinse cycle. I tested the washer in diagnostics and the unit completed the cycle and worked as designed. The only issue is the belt was very loose. I changed the belt and tested the washer in a quick wash cycle with a load of towels. The washer completed the cycle and works as designed and sounds normal. I went over piling the clothes and detergent use and amount with the customer. There were no water leaks present at the time of service. Call complete.

"Arrived on site and replaced previously diagnosed control, Ui and run cap. Unit now working as designed. Verified with Techline unit takes about 15mins to cycle and compressor kicks on. Job complete. SR#7737332572"

Arrived onsite and replaced the diffuser for over cooling the fridge concern. Unit is now operating as designed. All. Checks good.

Arrived onsite for washer shaking a lot during spin cycle . Upon arrival inspected unit. Found suspension failed. Replaced all four rods. Tested and unit is functioning properly. Job complete

"Arrived onsite for unit making loud vibration sounds during use. Called tech line as this is a repetitive issue. Austin- SR#7737324099. Recommended removing drum and isolating moving parts. Removed drum and found that motor and blower assembly are the source of the noise. Adjusted housing and internal vent, also using sound pads. Reassembled and noise was greatly reduced. If symptoms persist recommend replacing motor, blower, housing , bracket and vent pipe. Job complete"

(SV) Customer complained water dripping from ice chute. Found ice chute not closing fully. Replaced chute and unit is working. Advised on proper loading and use and care for water filter. Advised proper loading of RC section for proper air flow and prevention of freezing milk. Rc temp is 37 at top shelf. This is proper temp unit is working in RC section as designed. Job Complete

Arrived on site to install previously ordered parts. Replaced oven outer glass and drawer panel. Unit is operating as des. Job complete

Arrived on site for center burner with only partial flame. Upon arrival test unit and only a corner of burner is igniting. Inspected burner and does not have any debris build up. Need to replace center burner. Replaced center burner W11435660. Test unit and is operating as designed. No gas leaks present at this time. Job complete

"Arrived on site to inspect wall oven error codes. Upon further inspection, I found the unit turned off at the breaker. Cycled power and placed the unit in diagnostics and checked error codes. I found F2E0-control panel unplugged. Cleared the code and tested the unit and it operated as designed. Removed the panel and found the harness connected. Following the tech sheet for the error codes, I removed and replaced the control panel and programmed the panel. Retested and unit is operating as designed. No one available to sign for receipt (model home). Job completed."

"Arrived on site to replace previously diagnosed diffuser. Verified diffuser was culprit of noise. Replaced diffuser, ran diagnostics and opened/closed diffuser multiple times. Unit now working as designed. No leaks detected. Job complete."

"Arrived on site to diagnose dishwasher leaking and doesn't have all buttons on console working. I found 2 buttons unresponsive, and a new console is needed to resolve. I checked the unit for leaks. Left side does leak, and I could see white residue on the ground. I found the vent gasket partially folded and corrected. Rain a diag cycle and didn't see any other leaking. Returning with console, and gaskets / vent if leak is not solved. Office to schedule when part arrives.; ordrng 1 W11622500 (Console)"

"Arrived onsite for a refrigerator to replace previous diagnosed parts. The unit was unplugged and off on arrival. I powered the unit up and I found the three way valve working properly. The compressor would start up immediately when powered up after it had been running. I punctured the system and found no refrigerant in the system. I replaced the compressor, RC evaporator, and drier. I added an access valve on the new compressor. I vacuumed the system and charged it with 5.50 ozs of R134A. The unit is cooling down and is working as designed. Call complete."

"Arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-low fill/no fill. Cleared the code and continued with testing. The unit operated as designed, but did not fill to level. I manually tested the valve and found the hot valve not opening. I removed and replaced the valve and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite to install previously ordered part. Upon arrival I installed the new console and tested the unit and found the unit operating as designed.

"Arrived on site to test unit for found from sense to done. Found gearcase shaft dropped causing seizing. Replaced gearcase, actuator, run cap, cam, belt and hub. Unit now working as designed. No leaks detected. Job complete."

"Arrived on site for not cooling. Upon arrival inspected unit and is hot in both boxes. The compressor is running but only pulling .25 amps. There is zero frost pattern. Need to replace compressor. Ordering compressor, access valve, Uv drier, nitrogen, R600 kit, 2 hours weigh time. Office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (UV drier) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 2hourweigh (2 hour weigh)"

Arrived on site to installe new support. Installed part test unit and unit test good job complete.