Near Austin, TX 78751
Jacob
Job Details: 11/20/2020
DRYER LG WM3488HW "Arrived onsite for unit not heating. Tested unit. Felt no heat. Looked at unit. Found that the blower fan motor was not running and that heating element would not turn on but it had good continuity and the thermistor as well. Ordered new fan motor and pcm control. Office to reschedule.; ordrng 1 4681ER1007C (FAN ASSEMBLY ) and 1 EBR79909505 (PCB ASSEMBLY )"
Near Austin, TX 78734
Brandon
Job Details: 11/20/2020
RANGE JENN-AIR JDRP548WP02 "Arrived on site for customer complaint of stuck meat error code, I replaced control, after replacing unit tested good."
Near Austin, TX 78752
Jacob
Job Details: 11/20/2020
RANGE WHIRLPOOL KGRS505XSS04 Arrived onsite for 2 of the valve knobs not working on the manifold. Tested unit found that rear right valve and valve for middle burner are locked in place. ; ordrng 1 WPW10206287 (valve-brnr) and 1 WPW10298678 (valve-brnr)
Near Austin, TX 78728
Andy
Job Details: 11/20/2020
OVEN WHIRLPOOL WOC54EC0HS03 Arrived on site to install previously diagnosed console. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Hutto, TX 78634
Paul
Job Details: 11/20/2020
OVEN KITCHENAID KOSE500ESS04 "Arrived onsite for an oven that reaches set point temp in a bake cycle but after cycling off it never heats up again. After talking with the customer I found out that the oven hasnt heated correctly for a long time and the preheat times have always taken forever even before the control issues started. I tested the oven in the bake cycle and found the bake element not heating at all. Because of what the customer stated and the controls already being replaced I am ordering the bake element, harness, and returning with the control before pulling the oven. Ordering W11292248 bake element & W11136132 harness-wire. Office to RS.; ordrng 1 W11292248 (Bake element) and 1 W11136132 (Harns-wire)"
Near Meadowlakes, TX 78654
James
Job Details: 11/20/2020
DISHWASHER MAYTAG MDB6769PAB1 Arrived on site and installed new dispenser and vent assembly. Tested operation and found no leaks after repair and unit functioning properly. Job complete
Near Austin, TX 78701
Jacob
Job Details: 11/20/2020
DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite to replace part ordered by previous tech. Replaced sump and motor. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Pflugerville, TX 78660
David S
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for ice maker not working. I inspected the unit and work area. I found error code e1 in step 56. I temp tested the freezer and found it at 0 degrees, And the ice maker was at 46. I inspected the evaporator and found the return vent covered with ice. I cleared the ice and found the ice maker cooling down properly. Job complete."
Near Austin, TX 78758
Scott
Job Details: 11/20/2020
RANGE WHIRLPOOL WFE505W0JZ0 "Arrived on site for some of the burners not heating . Found burn marks on LR , LF, RF elements . RR burner is working . Ordering switches if needed . Please call to set return .; ordrng 1 W10823729 (LF ) and 1 W11171119 (LR) and 1 WP3149404 and 1 WP8273992 (RF)"
Near Briarcliff, TX 78669
Brandon
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of unit not drying dishes, found no error codes in diagnostic mode, unit passed every function. Advised customer to use rinse aid and sani rinse. Unit tested good."
Near Liberty Hill, TX 78642
Paul
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for a refrigerator to possibly replace previous diagnosed sealed system parts. I verified the unit was leaking refrigerant at the RC evaporator. I found no refrigerant in the system. I replaced the compressor, RC evaporator, & drain pan. I installed a dye drier and I installed a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.50 ozs of R134A and tested the unit. I had good pressures and a good frost pattern on the coil. The unit is working as designed. Call complete."
Near Jarrell, TX 76537
Cliff
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to replace ice separator and icemaker. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near McDade, TX 78650
Matthew
Job Details: 11/20/2020
OVEN MAYTAG MET8720DE00 "Arrived onsite for double oven not maintaining heat and long preheat times. Tested unit, was getting 240 at terminal block. Elements tested good for continuity and resistance. Sensor tested at 1098 ohms. Noticed that during the preheat cycle the elements were given 240vac but only for a short period of time. When checked again it was receiving 14vac. Voltage at block was constant. Appears that the control is not sending proper voltage to elements. Need to order and replace control. Will bring pre screened parts just in case. Office to reschedule. ; ordrng 1 WPW10365414 (cntrl-elec)"
Near Georgetown, TX 78628
Cliff
Job Details: 11/20/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site to diagnose a refrigerator with broken shelves. Found shelf and door bin broken.
Near Pflugerville, TX 78660
David S
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for sealed system repair. I gained access to th evaporator and found it had a leak. I replaced the evaporator. I pulled a vacuum and found no more leaks. I put a measured charge into the system and monitored pressures. I found the evaporator forming a good frost pattern. I found pressures at 0 psi low, 125 psi high. Job complete."
Near Wimberley, TX 78676
Richard
Job Details: 11/20/2020
DRYER ELECTROLUX EIMED55IMB0 "Arrived onsite for the dryer not working properly. During testing found that the control board is not working properly will need to be replaced. Also found that the door is glass is broken and hinge and latch. Will need to replaced entire door. Ordering parts and office to schedule ; ordrng 1 134696901 (frame) and 1 134934900 (gasket, door glass) and 1 137067900 (sub-asmy lens/oute) and 1 137538802 (latch) and 1 137576000 (glass) and 1 809160404 (control board) and 1 PARTRESEARCH (FRONT DOOR ASSEMBLY )"
Near Austin, TX 78748
Robert
Job Details: 11/20/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived on job for complaints of noise. Replaced shocks but noise still there. Will need 2 hours to complete. ; ordrng 1 W11316671 (HOSE)
Near Burnet, TX 78611
Jonathan
Job Details: 11/20/2020
MICROWAVE GE PEB1590SM2SS Arrived on site for microwave not heating . Removed unit and tested fuse and door switches. Found primary switch stuck in open position. Removed failed primary switch and installed new. Powered unit on and tested operation. All tested good.
Near Austin, TX 78745
Luis
Job Details: 11/20/2020
WINE COOLER WHIRLPOOL WUW35X24DS02 Arrived on site for cooling complaint. Found switch not activating causing unit to think door is open adjusted bracket unit working as designed.
Near Austin, TX 78745
Luis
Job Details: 11/20/2020
WINE COOLER WHIRLPOOL WUW35X24DS02 Arrived on site for cooling complaint. Found switch not activating causing unit to think door is open adjusted bracket unit working as designed.
Near Burnet, TX 78611
Jonathan
Job Details: 11/20/2020
OVEN KITCHENAID KOST100ESS03 "Arrived on site for oven broil element sparking. Inspected unit and work area. Found broil element broken. Performed diagnostics mode and checked fault codes, none found. Found element will need to be replaced and will need to continue to test. Service and labor $239.99, part is covered by manufacturer warranty, plus tax. Customer approved estimate. Removed failed element and installed new. Performed diagnostics mode and activated bake and broil element. Found both working. Put unit in normal bake mode at 350° and monitored temperature. All tested good.
Near Austin, TX 78704
Jacob
Job Details: 11/20/2020
WASHER WHIRLPOOL WET4024HW0 Arrived onsite for unit spilling out water. Looked at unit. Tested unit. Could not replicate the water spilling from the u it. Let customer know that the amount of clothes loaded could be an issue. Customer said that they had loaded the unit just under the top of the rim of the wash tub. Called Techline to report findings. Techline agreed with findings. Got Sr#7729332334. No other issues at this time. Job complete
Near Austin, TX 78717
David S
Job Details: 11/20/2020
REFRIGERATOR KITCHENAID WRS311SDHM05 Arrived on site for fridge not cooling. I inspected the unit and work area. I found the unit cooling and with a good frost pattern. I hooked my gauges up to the unit and found it was over charged. I evacuated the system and pulled a vacuum. I put in a measured charge into the system and found it working as designed. Job complete.
Near Austin, TX 78729
Wesley
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL ADB1400AGB1 Arrived onsite and installed brackets to secure dishwasher which had come loose. All checks good. Unit is now operating as designed.
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/20/2020
WASHER AMANA NTW4516FW3 "Arrived on site to replace inlet valve from previous diagnosis. Replaced valve, tested unit, all functions operating as designed. No leaks detected. Job complete."
Near Austin, TX 78749
Luis
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL GD5SHAXLB12 "Arrived on site for dispenser issues. Found ice melting and dripping in ice chute,removed bin found ice door not sealing causing warm air to enter ice chute. Replaced ice door checked door seal good,checked ice dispenser operation good. used 1 WP2180353 (ICE DOOR) from stock"
Near Kyle, TX 78640
Robert
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on job for complaints of not cooling. Found not defrost properly. Called tech line 7729325279 ran test sensor good and heater good tech line wants main control replace. ; ordrng 1 W11449482 (CONTROL )
Near Taylor, TX 76574
Andy
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher not operating. Tested and inspected unit and found failed control Instructed customer that due to infestation unit is not covered by warranty. No repairs are to be done at this time. No water leaks present at time of service.
Near Mustang Ridge, TX 78610
Kevin
Job Details: 11/20/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site and replaced control board diagnosed on previous visit. After replacement reset all connections and microwave is now heating properly, job complete"
Near San Marcos, TX 78666
Richard
Job Details: 11/20/2020
OVEN WHIRLPOOL WFE540H0ES1 "Arrived onsite for the oven not heating properly. During testing found that the bake element is not working at all. Will need to replace element , control. Ordering parts and office to schedule ; ordrng 1 W10779716 (elmnt-bake) and 1 W10833885 (sensor) and 1 WPW10586737 (cntrl-elec)"
Near Georgetown, TX 78626
Kayman
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL WDF130PAHB2 Arrived onsite for dishwasher leaking from the front. Possible gasket issue. Upon arrival I found the unit uninstalled and pulled out and away from the cabinet. I re installed the unit and ran a full diagnostics cycle. I could not recreate any leaks coming from the unit or the door at this time. I visually inspected the gasket and it looked good with no evidence of water escaping. Unit is working as designed at this time and no leaks detected during time of service. Job complete.
Near Austin, TX 78727
Andy
Job Details: 11/20/2020
RANGE WHIRLPOOL WEG730H0DS0 Arrived on site for range F8-E0 error code. Tested and inspected unit and found failed cooling. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78729
Scott
Job Details: 11/20/2020
RANGE WHIRLPOOL WFE515S0ES2
Near Cedar Park, TX 78613
Wesley
Job Details: 11/20/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite and found relay in control failed. Ordering control to repair. ; ordrng 1 W11122560 (CONTROL )
Near Austin, TX 78731
Kevin
Job Details: 11/20/2020
RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site and replaced dented control panel, job complete"
Near Austin, TX 78745
Luis
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived on site for no cool. Removed evaporator cover no traces of dye,removed compressor cover found dye leaking from lock ring.removed lock ring installed a Uv drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly SR#7729329151; used 1 W10896678 (COUPLING), 1 W10896689 (COUPLING), and 1 WOW10143759 (DRIER) from stock"
Near Kyle, TX 78640
Kevin
Job Details: 11/20/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site and replaced dispenser drawer diagnosed by previous technician, after replacement ran a diagnostic cycle and confirmed washer is not leaking, job complete"
Near Austin, TX 78701
Jacob
Job Details: 11/20/2020
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite to replace parts ordered by previous tech. Replaced control, panel UI, and thermistor. Tested unit. Unit test good. No issues at this time. Job complete"
Near Pflugerville, TX 78660
Matthew
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite to replace previously diagnosed parts. Replaced damaged shelf. Tested unit and unit is functioning properly.
Near Leander, TX 78641
Lou
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to install previously diagnosed and ordered part. Per techlines recommendations, I removed and replaced the the left RC door and transferred all parts from the old door to the new....mullion, separator, ice bin door, ice chute plate, and tested. Unit is operating as designed. No,water leaks observed during service, job completed."
Near Manchaca, TX 78652
Luis
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRFA32SMHZ02 "Arrived on site for icemaker issue. Found damaged housing on icemaker assembly,replaced icemaker ran harvest test passed water filled icemaker"
Near Austin, TX 78744
Luis
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site for unit not defrosting. Replaced main control and ui control,powered unit on ran diagnostics thermistors and defrost thermistor passed,ran defrost cycle,heater powered on. Advised customer to let unit run if not cooling within 24hrs will need a hard defrost"
Near Austin, TX 78749
Kevin
Job Details: 11/20/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and inspected washer and removed rear panel to observe hoses while filling washer with approximately 10 inches of water. did not find any leaking hoses valves or tub. Then drained water while continuing to fill and did not find any leaking from drain hoses or overfilling from Standpipe. Could not duplicate customers experience washer is operating properly at this time, job complete"
Near Austin, TX 78745
Leonardo
Job Details: 11/20/2020
RANGE KITCHENAID KFGG500ESS2 Arrived on site to replace hinges. Replaced both hinges test unit and unit test good job complete.
Near Austin, TX 78727
Andy
Job Details: 11/20/2020
RANGE KITCHENAID KSEG700EBS3 Arrived on site for range panel and burners not working properly. Tested and inspected unit and found control panel and switches. Ordering needed parts as well as burners and bringing controls back in case needed. Office to schedule return trip. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10911303 (switch-inf) and 2 W10917724 (switch-inf)s and 1 W11091880 (panl-cntrl) and 1 W11129442 (switch-inf) and 1 WP8273994 (elmnt-surf) and 1 WPW10187839 (elmnt-surf) and 1 WPW10251108 (elmnt-surf) and 1 WPW10342780 (elmnt-surf)
Near Dripping Springs, TX 78620
Robert
Job Details: 11/20/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on job for complaints of not advancing cycle. Ran diagnostics and found code for shift error but in diagnostics it works. Replaced both control and actuator.
Near Andice, TX 78628
Kayman
Job Details: 11/20/2020
DRYER WHIRLPOOL MEDX655DW1 Arrived onsite to install previously diagnosed parts. I installed the T-stat and tested the unit. The unit is heating and working as designed. I tested voltage at the terminal block and found the voltage was at 250Vac from L1 to L2 and 124 from L1 to common and 125 from L2 to common as well as ground. The slightly high voltage should not affect the components. I placed my thermal lead on the vent outlet on the dryer with the vent hose disconnected. The temperature began to rise gradually. When I connected the vent hose the temperature began to rise very fast indicating the hot air is not escaping the vent system and returning to the dryer. Unit is working as designed at this time. I advised to have the vents checked again as I could not verify airflow on the outer wall of the residence. Job complete.
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/20/2020
RANGE WHIRLPOOL WEG745H0FE0 Arrived on site for UNIT GETS UP TO TEMP BUT AFTER HE PUTS FOOD IN THE HEAT STOPS HEATING AND IT COOLS DOWN-DISPLAY STILL SHOWS IT'S AT THE CORRECT TEMP. AND WHEN HE TRIES TO CHANGE THE TEMP OF PREHEAT IT SHUTS OFFTested temp sensor and it ohmed out at correct reading. Installed new control board and range is heating as designed. Job completed.
Near Round Rock, TX 78681
Kayman
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for refrigerator with ice maker not dispensing ice. Upon inspection I found the ice bin stuck. When I would try to dispense I could hear the auger turning and ice would dispense intermittently. I was able to remove the bin and found a large amount of ice had Thawed and clumped together. I found the ice bin auger arm had separated and detached from the inner bin so I corrected. I found the ice maker inlet was frozen solid with a block of ice over the tray. I removed the ice maker and removed all ice. I also steamed out the inlet port. I found the ice maker faulty so I replaced it with a new one. Unit is working as designed at this tome and no leaks were detected during time of service. Job complete.
Near Austin, TX 78745
Luis
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Arrived on site for cooling complaint. Removed evaporator cover,partial frost pattern,no ice ball on inlet,installed a uv drier,vacuumed system down unit kept vacuum recharged system manufacture spec powered unit on checked low side pressure good checked frost pattern good. Checked both compartments no traces of dye found."
Near Georgetown, TX 78626
Cliff
Job Details: 11/20/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to diagnose a range with excessive flame size on right front burner. Tested all parts and components and found no unusual operation of unit. Documented flame sizes through SD-QuickPic’s. No further repairs are needed and all is working properly at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=8 degrees and RC=61 degrees. I found the FC evaporator engulfed in frost/ice. Tenant advised this is the way it looked at previous service call. I removed the ice frost and tested the thermistor and found it out of range and causing the unit to not defrost. Attempted to contact customer and left vm. Left message for the office in case customer calls back. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 W11399425 (HARNESS )"
Near Austin, TX 78758
Scott
Job Details: 11/20/2020
WASHER WHIRLPOOL MVW6230HW0 "Arrived on site , replaced both hose . Ran test wash all checked normal . No water leaks detected at time of service. Job complete ."
Near New Braunfels, TX 78132
Andrew
Job Details: 11/20/2020
DRYER WHIRLPOOL MED5630HW1 "Arrived on site to test unit for squeak noise. Found idler and belt slipping causing noise. Replace belt and idler, tested unit, unit works good. Job complete."
Near Leander, TX 78641
Lou
Job Details: 11/20/2020
OVEN KITCHENAID KEBS109BSS00 "Arrived on site to install previously diagnosed and ordered part. Due to the display control digits missing, I removed and replaced the display control and tested. Unit is operating as designed. . Job completed."
Near Elgin, TX 78621
Matthew
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL GS6SHEXNS00 Arrived onsite for refrigerator leaking. Upon inspection found the unit was leaking from the drain tube. Need to order and replace extension tube. Office to reschedule. Let customer know that the leak will continue while the unit goes into defrost. Customer is aware and will lay towels down in the area. ; ordrng 1 WPW10153550 (extension)
Near Burnet, TX 78611
James
Job Details: 11/20/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and installed new drain tube and sealed to cabinet. Installed shims to level out fresh food drain pan. Unit tests good. Job complete
Near Austin, TX 78750
Wesley
Job Details: 11/20/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite and replaced fan adapter and ice maker. Unit is now operating as designed. Advised customer on the repair. All checks good.
Near Burnet, TX 78611
Jonathan
Job Details: 11/20/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for washer having long cycles and will not advance. Performed diagnostics mode and checked fault codes. Found error code F3-E2 water temp fault and F0-E4 spin limited by water. Performed manual test cycle and found cold water not working. Tested voltage to inlet valve and found faulty valve. Removed failed inlet valve and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected."
Near Pflugerville, TX 78660
Matthew
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM06 "Arrived onsite to replace damaged refrigerator door. Replaced door, added plugs. Tested unit and unit is functioning properly. Job complete"
Near Austin, TX 78739
Luis
Job Details: 11/20/2020
REFRIGERATOR JENN-AIR JFC2089HTB "Arrived on site for cooling complaint. At time of visit temps reading 0 and 40° ran diagnostics found unit not powering off in diagnostics ran defrost cycle,bimetal reading closed heater powered on and compressor still running,ran fan test. Unplugged ui control and unit not powering off,after reinstalled ui unit powered off ran diagnostics all test passed,ran factory reset to set setting back to default."
Near Kyle, TX 78640
Kevin
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site and inspected refrigerator and found it is unplugged and has been for several days. There is a large amount of water in the freezer and underneath the refrigerator there is evidence of a lot of frost melting. Reconnected refrigerator to power and observed frost pattern building on evaporator for 30 minutes. Sent one picture of evaporator to LM. Replaced both control boards on the rear of the refrigerator, at this time freezer door is closing properly, there is no excessive food to keep door open, both fresh food doors are closing properly, ice production will not begin for at least 24 hours as the refrigerator cools down. Refrigerator cannot be properly diagnosed when it is unplugged, job complete"
Near Austin, TX 78717
Wesley
Job Details: 11/20/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for heating issue and found the microwave working as designed. Customer noticed heats less quickly than prior microwave. Advised customer on findings and on resetting for periodic issues. All else checks good.
Near San Marcos, TX 78666
Richard
Job Details: 11/20/2020
DRYER WHIRLPOOL WED8000DW4 Arrived onsite for the dryer not heating. During testing found that the hi limit t stat is no good. Replaced thermostat and dryer tested fine and is heating good. Complete
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/20/2020
WASHER MAYTAG MVWX655DW1 Arrived on site for NOT ABLE TO COMPLETE A WASH CYCLE - COLD WASH DOES NOT WORK - HAS TO KEEP CHANGING SETTING TO >>>>Attempted to run a cold wash cycle and the cold water inlet valve did not come on. Placed in diagnostics for any other errors and only the cold water valve was faulty. Installed cold water inlet valve. Tested cold wash cycle and cold water came out. Washer operating as designed. No leaks detected. Job completed.
Near Austin, TX 78734
Brandon
Job Details: 11/20/2020
RANGE WHIRLPOOL JGRP436WP01 "Arrived on site to replace bake electrode, after replacing, unit tested good multiple times."
Near Austin, TX 78758
Scott
Job Details: 11/20/2020
DRYER WHIRLPOOL MGDX655DW2 "Arrived on site ,replaced timer . Tested unit ,all checked normal . No lint build up at time of service. No gas leaks detected . Job complete ."
Near Taylor, TX 76574
Andy
Job Details: 11/20/2020
MICROWAVE KITCHENAID KOCE500EBS09 Arrived on site to install previously diagnosed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78681
Kayman
Job Details: 11/20/2020
REFRIGERATOR FRIGIDAIRE FRS6R5EMB1 Arrived onsite for refrigerator not cooling in the RC and food spoiling very fast. Upon inspection I found the RC at a noticeable higher temp than should be. I inspected the FC and found a big frost formation on the outside of the evaporator cover. I ran a forced defrost cycle and was able to see the defrost heater get red hot. I accessed the evaporator and found only the top 2 rungs were frosted and a big ball of ice formed over the capillary tube see SD quick pic. Indicating a restriction in the evaporator somewhere. I heard the damper engage and it sounded very loud and scratchy. The unit will need a sealed system repair to install a new compressor and evaporator. With the food in the FC frozen solid and the RC losing cool I have determined that he damper has also failed and all the cold air is getting stuck in the FC. I could not feel any air coming through the damper. I am ordering the compressor (5304475102) evaporator (5303918284) access valve
Near Cedar Park, TX 78613
Wesley
Job Details: 11/20/2020
REFRIGERATOR GE GFE26JMMAFES Arrived onsite and found complaint of noise issues and popping. Found that adjustment of insulation on back of unit was able to correct issue. Advised customer on repair and normal vibration in design.
Near Bertram, TX 78605
James
Job Details: 11/20/2020
WASHER MAYTAG MVWB865GW0 "Arrived on site and installed new control, overlay, harness and valve. Tested operation and found unit working properly. Job complete"
Near San Marcos, TX 78666
Richard
Job Details: 11/20/2020
WASHER WHIRLPOOL WETLV27HW1 "Arrived onsite for the washer not spinning. Ran diagnostics and found error code for motor fault . Ran spin test and agitation test and motor did not come on. Inspected the harness and it looked fine. Will need to replace motor, capacitor, control. Ordering parts and office to schedule ; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor) and 1 W11481725 (CONTROL )"
Near Austin, TX 78723
Scott
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL WDF520PADM9 Arrived on site for no drain dishwasher . Found customer had installed a new disposal and hadn’t removed the drain plug . Removed plug .tested unit all checked normal . Unit is draining now . No water leaks detected at time of service. Job complete
Near Volente, TX 78641
Wesley
Job Details: 11/20/2020
RANGE KITCHENAID KCES556HSS00 Arrived onsite and adjusted level and advised builder on install. All checks good
Near Cedar Creek, TX 78612
David S
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Arrived on site for sealed system repair. I inspected the unit and work area. I found the filter dryer leaking. I removed the dryer from the steel line, when I pulled the dryer out to cut the aluminum cap tube at the dryer. I called techline and spoke to Austin, I got sr #7729325800. I advised techline of the situation.
Near Austin, TX 78727
Andy
Job Details: 11/20/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range oven not heating. Tested and inspected unit and found failed control. Ordering needed part as well as igniter in case needed as well. Office to schedule return trip.No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE) and 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven)
Near Leander, TX 78641
Lou
Job Details: 11/20/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to inspect dishwasher noises. Upon further inspection, the customer played a video of the noise and when I pressed cancel to turn the drain pump on, the noise started. I removed the drain pump and found a piece of the lower rack wheels in the drain area. Removed the debris and reinstalled the drain pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Belton, TX 76513
Tyler
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for refrigerator with a broken door switch. But arrival I found that the right side freshfood door switch was broken internally and not allowing for proper connectivity. I ended up replacing the door switch and was able to retest and verify the funeral is now functioning as designed and the lights turn on and off switch is activated. Contemplate complete
Near Del Valle, TX 78617
David S
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for water filter housing not working as designed. I inspected the unit and work area. I found the filter housing damaged and no releasing the after filter. I replaced the filter housing and installed the customer provided filter. I tested the housing several times and it is working as designed. Job complete. No water leaks detected.
Near Austin, TX 78717
Wesley
Job Details: 11/20/2020
RANGE WHIRLPOOL WFG515S0ES1 "Arrived onsite and found intermittent ignition trouble on the front burners. Advised customer I would send burner caps. All checks good, sending burner caps to improve function. ; ordrng 1 WPW10183375 (D2C)"
Near Manor, TX 78653
Matthew
Job Details: 11/20/2020
DRYER SAMSUNG DV42H5200EP/A3 "Arrived onsite for dryer not drying. Upon inspection found failed heating assembly. Replaced heating assembly, tested unit and unit is functioning properly. Job complete"
Near Tow, TX 78672
Jonathan
Job Details: 11/20/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site for washer leaking water. Inspected unit and work area. Found water in electrical outlet. Found self tap water line leaking n electrical outlet. Found drain line not zip tied. Performed diagnostics mode and checked fault codes. Found error F5-E2 lid lock fault. Ran automatic test cycle and monitored operations, no leaks. Ran manual test mode and found leaking at standpipe, due to clogged home drain. Unit tested good, no water detected."
Near Georgetown, TX 78633
Cliff
Job Details: 11/20/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to replace previously ordered parts for microwave. Tested unit after adjusting outer door panel and found all is working properly at this time.
Near Lorena, TX 76655
Jonathan
Job Details: 11/20/2020
MICROWAVE GE JNM3151RF1SS "Arrived on site for a microwave that is not heating very well. Customer advised that they are having issues with the unit even turning on now. Inspected unit and work area. Tested voltage at the filter board and found proper voltage. Found no voltage at the control. Checked wiring connections and found the bottom TCL burnt. Replaced bottom TCL and plugging it in unit still did not have power. Tested voltage at the bottom TCL and found no voltage going to the TCO. Replaced magnetron TCL and tested unit. Unit still did not work as designed. Spoke to SW and we went through several checks. We found the secondary switch showing open whether the door was closed or not. Was advised to replace the secondary switch. Replaced secondary switch and tested unit unit still would not turn on. I called GE tech line and spoke to Scott(no SR #). He advised that based on that issue to test continuity from the neutral side of the filter board to the neutral on the control board
Near Austin, TX 78744
Leonardo
Job Details: 11/20/2020
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to test unit for not power. Test unit and found white wire at junction not connected correctly. Secured connection test unit and unit test good job complete
Near Burnet, TX 78611
James
Job Details: 11/20/2020
RANGE KITCHENAID KSGG700ESS1 Arrived on site and tested operation. Found both the bake and broiled burners ignite but the flames is not being sensed and the igniters continue to spark then turn gas off. Found solenoids to be good and proper voltage to dsi module. Unit will need new module to repair. Office to schedule return services due to part availability ; ordrng 1 W10860916 (module-spk)
Near Canyon Lake, TX 78133
Andrew
Job Details: 11/20/2020
BUILT IN COFFEE JENN-AIR JJB6424HL0 Arrived on site to test unit for misaligned parts. Found infuser housing slide was too low and cracked the frame where infuser locks in. Office to reschedule.; ordrng 1 W10661077 (switch) and 1 W10661080 (switch) and 1 W11363146 (GRINDER) and 1 W11363162 (FRAME) and 1 W11363537 (INFUSER) and 1 W11368512 (CONTROL BOARD)
Near Horseshoe Bay, TX 78657
James
Job Details: 11/20/2020
WASHER WHIRLPOOL MVW7230HW0 Arrived on site and installed new gear case and slider. Tested operation and found unit working properly. Job complete
Near Temple, TX 76502
Tyler
Job Details: 11/20/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Arrived on site for refrigerator with loud noises and flashing lights. Upon arrival unit was unplugged and defrosted. Upon plug the unit in the unit run but cannot find any indication from the compressor condenser fan evaporator fan or rest of unit of any loud noises and the customer did state that the fridge did not sound this quiet in a few days. I did notice that after the compressor ran for about three minutes it would randomly shut down. At this point I also found the start device was sparking. I found that the high-voltage control board had blown the start device. for the replacement of the high voltage control as well has a new start dev/capacitor. ordrng 1 W10830288 (cntrl-elec HV) and 1 W10873801 (start-dev) and 1 W11387387 (CONTROL UI) and 1 WPW10350564 (capacitor)"
Near Hutto, TX 78634
Jimmy J.
Job Details: 11/20/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for OPEN/CLOSE DOOR MSG - SHUT DOOR AND THE LIGHT IS STILL ON BLACK SEAL ON THE DOOR CRIMPEDRemoved door and installed new inner door. Once installed the light was turning off when the door was closed. Job completed
Near Liberty Hill, TX 78642
Paul
Job Details: 11/20/2020
RANGE WHIRLPOOL WFE371LVS0 Arrived onsite for a range thats not getting hot enough. I tested the oven with the set point at 350 degrees. I found the oven cycling between 340-390 degrees. The customer stated the issue happens when using it at 425 degrees. I tested the unit at 425 degrees and found it cycling between 420-450 degrees on the 7th cycle. The unit was actually running hot. I put a -10 degree offset in the control after I showed the customer it was running hot. The unit is working as designed. Call complete.
Near Andice, TX 78628
Paul
Job Details: 11/20/2020
WASHER MAYTAG MHW5500FW1 Arrived onsite for a washer displaying an F3E1 error. I inspected the tub elbow and the trap finding both clean. I replaced the pressure switch and tested the machine in the diagnostics cycle. The unit completed the cycle and is working as designed. Call complete.
Near Waco, TX 76711
Jonathan
Job Details: 11/20/2020
REFRIGERATOR MAYTAG MFI2269VEM7 Arrived on site for refrigerator that’s not dispensing water or ice. Inspected unit and work area. Found door switches working properly. Tested water and ice paddle. I noticed that the paddle was leaning to the left and had very little resistance on the left hand side. Removed front cover and found the arm of the left hand side pedal broken therefore not making contact with the switch. Ordering paddle ; ordrng 1 WPW10185233 (pad)
Near Belton, TX 76513
Tyler
Job Details: 11/20/2020
REFRIGERATOR GE GFSS6KKYESS Arrived on site for refrigerator not cooling properly. Upon arrival I found that the compressor and condenser fan running and the refrigerator compartment evaporator fan is also running but the freezer fan was not I didn’t check the evaporator coil‘s of both departments and found they were both completely dry and had no frost or moisture of any kind frozen over. The amp draw to the compressor was between .3 and .7 A. Determine that the unit has a sealed system issue the customer also stated while on site that they were having water dispenser issues and after diagnosing it further I found the filter head is also bad. Office will need to reschedule after getting authorization from American home shield for the repair.Unit will need to be rescheduled for two hours with a sealed system technician; ordrng 1 UNKNOWN (AHS AUTHO NEEDED) and 1 W10913906 (coupler) and 1 WPW1014375 (UV DRYER) and 1 WR17X12512 (water filter head as) and 1 WR85X10142 (asm evaporator fz) a
Near Pflugerville, TX 78660
Matthew
Job Details: 11/20/2020
RANGE WHIRLPOOL WFG745H0FS1 Arrived onsite for BL burner not working. Upon inspection found igniter came loose and was grounding to the orfice and not sparking to the burner head. Repositioned igniter and retested. Unit is functioning properly. Job complete
Near Temple, TX 76502
Tyler
Job Details: 11/20/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on site for refrigerator not cooling properly. Upon arrival I found that in the freezer section the back wall evaporator was completely frosted from top to bottom. The evaporator fan was running as well as the compressor and condenser fan motor. We will need to reschedule and return with a new control board as well as evaporator thermistor harness. Office to reschedule once availability of parts is known. Customer also requested earlier repair date if possible/refrigerator for infant bottles and related items. ; ordrng 1 W11244439 (cntrl-elec) and 1 W11342162 (HARNESS)
Near Leander, TX 78641
Lou
Job Details: 11/20/2020
RANGE JENN-AIR JGCP436HL00 "Arrived on site to install previously diagnosed and ordered parts. Due to the burner head gaskets failures and ignitors not racing to the burner caps correctly, I removed and replaced the burner heads and cpas and screws and tested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Copperas Cove, TX 76522
Al
Job Details: 11/20/2020
WASHER GE GTW460ASJ6WW Arrived onsite to inspect washer intermittently not spinning. Ran diagnostics test mode and found the lid lock is faulty causing the NO SPIN issues. SR ordered the lid lock from office due to limited parts access. Office to reschedule the return service visit.Needs more work; O-emld tckt
Near Temple, TX 76502
Tyler
Job Details: 11/20/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washer not advancing to cycles after filing. Upon arrival I ran a diagnostic check and found a F785 area code indicating a miscommunication between the shifter and main control. I ended up replacing the main control shift or as well as lid lock assembly and retest of the unit a few times and verified that after filling it cycles through each setting as needed. Unit functioning as designed with no leaks before during or after your call. Call complete
Near Waco, TX 76712
Jonathan
Job Details: 11/20/2020
MICROWAVE FRIGIDAIRE FPBM3077RFB Arrived on site for a microwave that was tripping the breaker when the start button has been pressed. Inspected unit and work area. Tested switches and found the monitor switch broken. Replaced monitor switch and tested unit. Unit is now working as designed. Call complete.