"Arrived on site for washer off balanced . Ran diagnostics, washer making unusual noises during spin cycle . No signs of oil underneath. Ordering gearcase . Return set 10/30. No water leaks detected at time of service. ; ordrng 1 W11449840 (Gearcase) and 1 W11510461 (Wash plate)"

"Arrived on site for a gas range model KFDC558JSS03 that has multiple burners giving off yellow flames. Inspected unit and work area. The customer advised that the front left and front right seem to have issues but wanted all checked in case. I tested all burners and confirmed that the front. Outer burners were the two that didn't burn properly. I checked the orifices and found the bigger orphus on the outside simmer orfice holders. I removed the orifices from the front left and the front right burners and found they had been swapped, causing the issue. I reseeded the orifices back onto their proper positions and tested all burners. They all began to work and operate as designed. Call complete. No gas leaks were detected during service."

"LAT9300AAW Arrived on site for a washer not draining. On arrival, the client stated it drains but intermittently. I tested, and it's does drain but then stops. It also it starts draining when opening the lid and closing it. I replaced the lid switch tested it worked for a little while, then stopped draining. I called my Lead he suggested inspecting the drain pump and cleaning it out. Also, replacing the belts, I did all of the above still having issues. I ordered the pressure switch and micro switch. Returning parts just in case needed. I rescheduled client for 10/31/25 that's when he will be available. Also, the client would like me to come back no water leaks visible from main water supply. ; ordrng 1 WP207360 (Pressure switch) and 1 WP207166 (Switch)"

Arrived on site for a dishwasher model WDP540HAMB4 that is not cleaning dishes. Inspected unit and work area. The customer advised that he has been dealing with the same issue for 4 months and that they've had two other companies come out to try to resolve this issue. He stated that the unit would fill with water but would not recirculate the water. I ran the unit through diagnostics and found an F4 E3 (wash motor not running) error code. I tested the unit and confirmed that the wash motor would not recirculate the water. I replaced the wash motor W11613479 and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.

"WTW4816FW3 Arrived on site for a washer stuck draining. On arrival, I verified long drain defective control board. Washer falls under the service pointer to replace the control board. I replaced part,calibrated then tested the product is working as its designed."

"WFES3030RS0 Arrived on site for a range, tripping the breaker again. On arrival , I verified that the range is tripping the breaker. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.67 with all burners on high and oven on it was 39.80. I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct . The product is working as its designed no parts used . I recommend client to contact the gfci breaker company for information on correct gfci breaker for the range. Also recommend contacting the home builder so they can replace the gfci breaker. I let the client know to leave the oven on for one hour. I'm calling whirlpool safety to notify my findings. Case#21352059"

"Arrived on site for a dryer WED5620HW2 not heating. I verified the voltage at the terminal block and at the control . The thermal fuse, element etc all tested good. I replaced the control w11733951 but still no heat. Im ordering a W11364931 motor, WP697772 wheel and W11310055 harness for the return visit. ; ordrng 1 W11364931 (Motor) and 1 WP697772 (Wheel) and 1 W11310055 (Harness)"

"Arrived on site to inspect unit model MVW7232HC2 for reported performance and noise issues. Customer stated that during certain cycles the washer begins agitation without water, while on other cycles it operates normally. Tested the unit and found the customer was unfamiliar with the Extra Power option, which is designed for use with high-concentration detergent. When activated, this feature initiates a short detergent-soak phase with minimal water before completing a full fill once the soak cycle concludes. Explained to the customer that if this function is not desired, the Extra Power button should remain deactivated. Customer also reported intermittent noise concerns. Ran multiple diagnostic and manual test cycles but was unable to reproduce any abnormal sounds. Inspected underneath the unit and found no signs of gearcase or mechanical failure; however, noted a slightly loose rotor that could have contributed to the described noise. Rotor was tightened securely. Advised the customer to monitor operation and record any recurring noise for further evaluation if necessary. Verified unit functions and fills properly. No leaks detected. Unit operating as designed. Job complete, no parts replaced."

"Arrived on site for refrigerator not making ice. On arrival I was able to confirm that the unit is cooling as designed. An ice maker is working properly, but the unit is not hooked up to any water source. instructed office they would need to hook Unit up to a water source and unit should work as designed. Call complete not able to sign"

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11608056"

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off,inspected pressure hose and found no issues,replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

"WFW5605MW0 Arrived on site for a washer with error code f7e1 On arrival, the client stated they were going to buy a new washer and didn't need any services. No work done."

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off,inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11603810"

"Arrived on site to test unit for no ice production, tested unit found ice maker is now stuck mid cycle, tried resetting but ice maker is not responding, replaced ice maker and tested unit is now running as designed no leaks detected job complete installed W11700250"

"Arrived on site to look at model WRS555SIHZ06 for customer complaint of filter not coming out. I found issue with the filter housing. I replaced filter housing, unit tested good. Part used w11162042"

"Arrived on site. Per customer temp staying around 25at time of visit compressor not running,removed evaporator cover compressor powered on frost forming,waited evaporator turned white indicating refrigerant in the system, pierced process side of compressor pressure reading around 0 and small amount of refrigerant advised customer to monitor unit if issue continues recommending compressor,evaporator and heater replacement, evaporator and heater recommended due to heater being warped and touching evaporator."

"Arrived on site for follow-up on sealed system repair for refrigerator WRS571CIHZ04 that was losing cool. On arrival, temps had passed 60? in the RC. Tapped the system and found no pressure present. Cut and disconnected all lines from the compressor and removed the dryer. Confirmed no pressure anywhere. Installed new dryer WPW10143759 and ran 100 psi nitrogen. Once nitrogen was started, oil/water/refrigerant blasted out of the suction line and some from the condenser line. Took video and sent video and pictures of the excessive oil contamination to tech line. Tech line SR# 21384115. Tech line sent unit for product review due to excessive contamination. No other repairs recommended. Advised customer they should hear from Whirlpool in 2-3 days with additional instructions. NO WATER LEAKS OBSERVED DURING SERVICE."

"Arrived on site to test unit for not filling with water and drain pump activating randomly, control has been replaced but per customer unit is still unusable, inspected pressure hose and found no air flow through it, exposed entire pressure hose and found is pinched between bulkhead and cabinet, pulled hose out, no cracks or hole where detected, molded hose back to form and tested, unit is now running as designed, if this issue persists then entire pressure hose will need to be replaced, at this time unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site with parts ordered. Replaced gearcase , splutch, belt, and actuator with assistance of helper. Recalibrated and verified operation. Call complete."

"Arrived on site to look at model WTW5057LW1 for customer complaint of unit getting stuck in spin cycle and a popping noise. I ran diagnostic test cycle. Water valves, drain, and lid lock tested good. When unit went into agitation, unit did not agitate. Found issue with capacitor, lower harness, and control. I replaced capacitor, control, and lower harness and tested again. Unit tested good. Parts used w11742939, w11643701, and w11742939"

"Arrived on site to look at model NTW4516FW4 for customer complaint of unit not finishing cycles all the time. Ran full diagnostic test cycle, unit passed all tests, found drain line was not properly installed, adjusted drain line, unit tested good. Contacted techline, case #21383448"

"Arrived on site to look at model NTW4516FW4 for customer complaint of unit not completing cycles and running drain pump. I found issue with control, I replaced control, unit tested good. Part used w11603811"

Arrived on site to install previously diagnosed and ordered part. I installed the middle spark module. I reassembled and tested the unit and it is now operating as designed. No gas leaks observed during service. W11601369

"Arrived on site to look at model WTW4855HW3 for customer complaint of drain pump running constantly. Found issue with the control. I replaced control under S153EB, unit tested good. Part used w11607637"

"Arrived on site to test unit WTW4957PW0 for not rinsing. Upon arrival customer stated unit does not rinse clothes properly.Entered service mode and found F8E1 (long fill) error code stored. Ran a test cycle and observed cold side engage with minimal water entering the tub. Inspected valve and found cold side obstructed with sand and debris. Replaced valve (W11641117) and ran a test cycle, full water flow restored. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

Arrived on site for washer not washing. Ran diagnostics found stored error f4 e3 and f7 e1 wash motor failure and no heat. Unit will need new sump and motor assembly. Replaced sump and motor assembly and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site for filter cover, not closing. The right side panel clip was broken. Tighted screws for cover. Installed new clip. Verified operation. Call complete. W10854245"

"Arrived to 410 for RC door dent. Upon arrival, confirmed dent and took photos. Proceeded to replace W11223753 nameplate and LW10912313 RC door. Took after photos. Unit is functioning as designed. No water leaks detected at this time. Tenant not home. No one available to sign"

"Arrived onsite for KRMF536RPS01 that was not level and had an issue with the left door not closing well. Used shim 4387828A to improve cabinet and leveled unit front feet for optimal performance. Unit is now operating as designed. Advised customer on repair. No leaks observed at time of service. ; ordrng 1 4387828A (Shim WP REPLENISH), used 1 4387828A (Shim) from stock"

"Arrived on site for a microwave model WMH53520CW4 that is not starting cycles and is telling the customer to close the door. Inspected unit and work area. I tested the unit and confirmed the customer's complaint. I tested all switches and found all switches were making and braking. That sound, one of the rocker arms, had been pushed all the way back, causing the issue. I fixed the rocker arm into the proper position and tested the unit again. I tested the unit and found the unit working and operating as designed. Call complete. No parts were installed."

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control per S153EB and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11608056"

"Arrived onsite to install previously diagnosed parts on an ice machine model KUIX505ESS2. Inspected unit and work area. I replaced the evaporator WPW10218037, compressor W11735041, drier WPW10143579, and access valve W11506635 and charged the unit up with 250 psi of nitrogen. I found pressures held for 15 minutes. I vacuumed down the unit to -30 psi and found pressures hold again for another 10 minutes. I charged the unit up with 5.75 oz of R134A refrigerant and plugged the machine in. I found the unit to begin working and operating as designed with no water leaks present during service. Call complete."

"Arrived on site to replace previously diagnosed part. Upon arrival replaced control (W11603810) and applied power to the unit, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

Arrived on site to install previously diagnosed and ordered parts. I replaced the switch harness and four screws. I reassembled and tested the unit and it is now operating as designed. WPW10373929 W10300393. No gas leaks observed during service.

"Arrived on site to inspect washer not operating properly upon further inspection, I placed the machine into diagnostics and observed error code F0E9. I gained access to the underside of the machine and found that the rotor screw was slightly loose from vibration. I tightened the rotor screw and ran a test cycle. I found that the washer was sitting uneven and did not have the weight evenly distributed on all four legs and found that one leg was sitting at an angle. I adjusted and leveled the leveling legs and ran a spin test and the washer is operating as designed. The customer informed me that he is not satisfied with the wash performance of the washer. I explained the different setting and loading a detergent usage. I referred the customer to whirlpool customer service if he has further concerns. No water leaks observed during service."

"Arrived on site for washer not completing cycles. Entered diagnostics and found f5e1, f5e3. Confirmed door latch has failed. Replaced door latch. Board just started humming. Entered diagnostics and Now getting a f1e1 code. Will need new control. Office will call to schedule. ; saved tckt"

Arrived on site for fridge not cooling properly . Found frost building up on evap right at fresh food air vents . Found left hand top of fresh food door still has air gap. Removed doors and adjusted hinges and swapped hinge washers . Door is now sealing properly . No water leaks detected at time of service. Prior 90 days .

Arrived on site for washer time stuck on 1hr 50 min . Ran diagnostics for 0-2 error code . Blew thru pressure hose . Found unit is not getting hot water . Valve is shut off due to hose leaking . Unit passed all test except hot valve test . Recommended replacing both supply hoses and running a clean cycle . Also advised removing Teflon tape on supply lines . No water leaks detected at time of service. Job complete

Arrived on site for dishwasher repair. Customer says he has extended warranty. Advised him to call warranty company back as this call is dispatched as a collect call. Explained our prices. Customer call warranty to not pay for repair. Call complete

"Arrived to unit 6312 for no power to the unit. Upon arrival, power was present to the unit. Tested all cooktop burners and cycles as normal. Tenant not home to gather info. Proceeded to perform S941EF special project. Waited 30 minutes and unit did not trip. Unit is on a GFCI breaker. Advised maintenance of unit trips, they will need to replace with new breaker. Maintenance agreed. Unit is functioning as designed. No parts needed"

"Arrived to 2101 for unit leaking water. Upon arrival, found supply line connecting to inlet valve was crooked and not installed properly. Proceeded to replace W11684258 valve. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

WFES3330RS0: Verified left rear burner not working. Removed and replaced infinite switch w10911303 and left rear burner w11171119. Tested all burners; all working properly as intended. New home. No one available to sign ticket

"Arrived on site for unit making noise when agitating. Upon arrival, ran diagnostics and passed with no issues. Inspected cam assembly and other mechanical components and found no faults. Removed dispenser drawer and made sure there were no clogs. Explained to customer the noise from agitator is within specs and there are no issues with the unit. Customer agreed. Unit is functioning as designed. No parts needed"

"Gas cooking appliance model WEG745H0LZ5: Removed and replaced right rear igniter w11661897. Tested burner and it lights. Checked all burners on cooktop, and all light properly. Unit is working as intended. No leaks detected at time of service. Range was in a new home and unoccupied, nobody to sign."

Arrived on site for frost building up in fz section . Found door rails are not closing properly and causing air gap on left side of fz door . Ordering door rails . Return set 10/31 . Nomwater leaks detected at time of service. ; ordrng 1 W11658402 (Rails fz door)

"Arrived on site for unit not starting. Upon arrival, started unit but found unit not dispensing water or spinning. Inspected underneath and found rotor complete seized. Heavy gearcase oil present. Ordering W11409746 lower harness, W10902814 washplate, W10909670 spanner nut, W11393685 gearcase, W10915700 stator, W10915701 rotor and W11027980 screw (8). Requesting 2 hours due to heavy gearcase oil leak. No water leaks detected at this time. No parts replaced. Office to reschedule ; ordrng 1 W10902814 (Washplate) and 1 W10909670 (Spanner nut) and 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 8 W11027980 (Screw)s and 1 W11409746 (Lower harness)"

"Verified electric dryer model WED5620HW2. No power to dryer; checked outlet and found no voltage. Inspected circuit breaker panel; breaker was tripped. Reset breaker and confirmed proper 220 volts at dryer. Powered on unit, but no heat. Tested thermal fuse continuitygood. Tested heateropen. Ordering heater element wp3387747 and high limit thermostat 280148. Advised customer that dryer vent is restricted with excessive lint buildup inside; recommended professional cleaning to prevent ongoing issues.; ordrng 1 280148 (High limitb) and 1 WP3387747 (Heater)"

"Arrived on site to inspect dryer not heating. Verified proper voltage supply at the terminal block voltage tested good. Accessed the rear panel and tested all heating components. Found the thermal fuse open, causing the heating circuit not to engage. Replaced the thermal fuse with a new one. Reassembled unit and tested operation. Verified that the heating element is now activating properly and unit is cycling heat as designed. Unit is operating as normal. Job complete."

"Arrived on site to look at model WMH31017HS10 for customer complaint of unit tripping the breaker. Unit well within amp draw range when on 100% power, I took pictures, tested unit several times, instructed customer to have breaker replaced."

"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure, I evacuated the system and cleared it with nitrogen. I removed and replaced the compressor, access valve, and UV dye drier and vacuumed the system down to -30/0 psi. I checked my welds with liquid leak detector, and all are sealed. I installed 4.9oz of R134a refrigerant and allowed the unit to equalize. Plugged the unit in and tested and checked all welds again and checked the evaporator with liquid leak detector, and found no leaks. My running pressures were 0/150psi. Unit is cooling and producing a good frost pattern. Unit will need to cool for at least 24 hours before placing food items inside and then another 72 hours before the ice bin is full. Unit is operating as designed, and no water leaks observed during service, job completed. There was no one on site to sign for receipt. W10233960, WPW10143759, W11506635"

Arrived on site to look at model KSSS48QDX05 for customer complaint of unit defrosting and re freezing things. Found issue with the defrost timer and thermostat. I replaced defrost timer and thermostat. Unitntested good. Parts used wp2183400 and wp1113466

Arrived onsite for previously diagnosed parts. I installed the new thermistor and advised customer to monitor. Call complete. No leaks. Installed W11724692 THERMISTOR.

"Arrived on site to look at model WTW4855HW3 for customer complaint of unit running drain pump constantly. Found issue with the control board. I replaced control under S153EB, unit tested good. Part used w11607637"

"WDT730HAMZ1 Arrived on site for a dishwasher turning on by itself. On arrival , the client stated that the dishwasher response time was off. I tried running diagnostic, but there was no response. I replaced the control board then tested product is working as its designed no water leaks visible from main water supply. Case# 21340293 I called Whirlpool Safety and notified my findings"

"Arrived on site to install previously diagnosed and ordered part. Due to the lower blower harness being damaged, I removed and replaced the main harness and wired it into the junction box. Checked my connections and tested both ovens, and the unit is operating as designed. Job completed. W11501788"

"Arrived on site for unit powering off. At time of visit unit running and working correctly,checked power cord found movement of cord unit would power off,switched outlets moved cord around no issues diagnosed issue with outlet,customer will need power outlet replaced,switched power cord to a good outlet."

Arrived on site for sprayer lower sprayer arm had come off . Arm and nut look in good shape. Reinstalled arm and ran quick wash cycle . All checked normal. No water leaks detected at time of service. Job complete

"Washer MVW6230HW1: removed and replaced gearcase W11454734, splutch kit W10721967, actuator, motor belt W11239857, and belt cover. Tested unit and it functions normally, agitates properly. Drains and spins with no leaks detected time of service."

"Arrived on site and checked in with the front office. Office staff informed me that the tenant has a dog that is not caged, and they were unable to reach the tenant to confirm it was safe to enter the home. Due to safety concerns and no communication, access to the unit was not possible at this time. Front office advised to reschedule the appointment once contact is made with the tenant and the dog is secured. No work performed. Job to be rescheduled.; O-emld tckt"

"Arrived on site to inspect the oven for a gas smell when attempting to ignite the bake function. Verified that the unit uses an electronic spark ignition system. During testing, found that the igniter was sparking but not making proper contact with the bake burner, causing unignited gas to escape and produce a gas odor. After multiple ignition attempts, the oven eventually ignited on the third try; however, the igniter continued to spark even after flame was established. This indicates that the DSI (Direct Spark Ignition) control board is not properly sensing flame presence. To correct the issue, ordering a new DSI board and bake igniter. Inspected all surface burners and verified proper operation with no signs of gas leakage or irregular ignition. Rescheduled for Thursday ; ordrng 1 WPW10511278 (Dsi board)"

"Arrived on site to diagnose cooktop with no burners igniting. Verified power to the unit and confirmed igniters were sparking but no flame was present. Checked gas supply to the cooktop and found the main gas valve in the off position, preventing gas flow to the burners. Opened the gas valve and retested the unit. All burners ignited properly with strong, consistent flames. Verified proper ignition and flame pattern on all burners. No gas leaks detected. Unit is now operating as designed. Job complete."

"Arrived on site to diagnose dryer taking too long to dry clothes. Verified proper power supply and tested unit operation. Observed that the gas igniter activated and ignited the burner immediately, confirming proper heat production. Proceeded to check airflow and found the exhaust vent line damaged and restricting airflow, causing extended dry times. Showed the customer the damaged section of the vent and explained that restricted airflow prevents proper moisture removal. Advised the customer to have the vent repaired or replaced to restore normal drying performance. Unit itself is functioning as designed. Job complete."

Arrived on site with parts ordered. Removed oven from wall. Replaced console. Verified operarion. Call complete.

"Arrived on site to replace previously diagnosed part. Upon arrival replaced cycling thermostat (WP3387134) and tested unit, unit is now cycling properly and within temperature range. Unit is now running as designed, no gas leak detected, job complete."

"Arrived on site to diagnose dryer tripping the breaker intermittently. Verified proper connections and safety. Tested voltage at the terminal block and found voltage reading within range. Checked amp draw during operation, and readings were normal. Found the dryer connected to a GFCI breaker, which can be overly sensitive with this type of appliance. Contacted tech support and performed diagnostic tests together. Confirmed that the dryer is operating as designed, and the breaker tripping is related to the GFCI sensitivity, not a fault within the dryer. While testing, noted a squeaking sound coming from the drum area. Disassembled the unit and replaced the repair kit (rollers, belt, and idler pulley). Reassembled and tested the dryer noise eliminated, and the unit is now operating properly. Contacted safety to report findings. Job complete.Case#21390097 safety#21354838"

Arrived on site for ice maker not working. Ran a harvest cycle to test ice maker not doing anything. Removed ice maker when doing holding clip broke off. Ordering icemaker office to reschedule no leaks present at this time. ; ordrng 1 W11727980 (Icemaker)

"Arrived on site for washer WTW4855HW3; fresh food drawer keeps rolling forward when you open door. Also on site for unit not dispensing water or making ice. Upon arrival, inspected unit; found unit not leveled and leaning forward, causing fresh food drawer to slide open when you opened the door. Leveled unit and tested drawer; no longer slides open when you open washer door. Customer stated unit barely makes ice and water dispenser has no water; she is constantly changing filter. Removed filter from housing and had good water pressure at dispenser. Customer asked if she could just leave filter out so she doesn't have to deal with it anymore; confirmed with supervisor, he approved. Informed customer since she is on osmosis system to make sure they manage it regularly and that it never goes over 20 psi; customer agreed. Unit is now functioning properly and as designed. No leaks present at this time. Job completed"

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues,replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

"Arrived on site for unit not making ice. Upon arrival, found ice jammed in between the ice maker and sensing arm causing ice to be dispensed. Picture attached. Ran a harvest test and found ice maker function working and water flowing from fill tube. Explained to customer the ice bucket will need to be recycled every one in while to prevent ice getting jammed. Also explained to customer water filters is considered an accessory by the manufacturer so its a not considered a part that can be replaced under warranty. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues,replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

"Arrived onsite for WDF332PAMS0 dishwater leaking water. Upon arrival, ran diagnostics but found no error codes. Initiated test cycle, found water was leaking from bottom right corner. After futher inspection, discovered crack in tub (pic attached). Ordering tub assembly W11513977 for next service, 2 hr job. Office to reschedule, needs more work. ; ordrd 1 W11513977 (Tub assembly)"

Arrived on site to apartment 2309 to install previously ordered parts. Replaced hoseW10878507 and screw WP304231. Test unit and is operating as designed. No leaks present. Job complete

Arrived on site for unit not cooking. Upon arrival tested all burbers confirmed all working properly. Tested both bake a broil element are working and unit reached up to 400 degress. Can not find any issues with unit at this time. Unit is functioning properly and as designed to job completed

"Arrived onsite for WRS321SDHZ13 refrigerator doors not aligned properly. Upon arrival, confirmed right side was higher than left. Adjusted right side to same level as left. No leaks observed, job complete."

"Arrived on site to apartment 1108 for refrigerator WRS315SNHM09 with issue of leaking water. Upon arrival found, inspected unit and found leak. Used icemaker kitW11729596 to repair issues. Test unit and is now filling correctly. No leaks present. Job complete"

"Arrived on site for dryer with door not shutting. On arrival, I was able to quickly fix issue by installing a new 279570 strike kit. I found the door, hinge, and spring's all working as designed, and there was no abnormalities or damage to the front panel or the door. After installing the part, I ran a full load of laundry in the dryer for ten minutes with the customer present and found the door never opened and is working as designed call complete"

"Arrived on site at apartment 5304 with issue of timer not operating correctly. Upon arrival, ran diagnostics and there are no saved error codes. Customer states that the cycle completes but items remain wet. Found that damp dry is being used. I explained that the damp dry is designed to end with clothes damp. Test unit with wet towel with damp dry off. Unit is operating as designed. Job complete"

"Arrived on site for dishwasher to install w 11483553 gasket w 11414073 vent w 11412300 dispenser and w 11545539 vent gasket. On arrival installed parts, test the dishwasher and found no leaks and unit working as designed.Call complete"

Arrived on site for a JOECC730RL00 oven getting an acu fault. I verified the f1e1 error. Customer said it's random but it's working right now. I'm ordering W11774684 console and W11758694 acu for the return visit. Office will need to reschedule. ; ordrng 1 W11774684 (Console) and 1 W11758694 (Acu)

Arrived on site at apartment 3115 with issue of FILLING WITH WATER GOES TO WASH MODE AND WILL JUST SIT AND NOT MOVE FORWARD.. upon arrival I explained to maintenance team that only the control is covered by S code and that any other issue is not. They will hold off for now. Job complete

"Arrived on site for washer needing, w 11652038 harness w 11603810 control, and w11841722 actuator. On arrival I installed parts and tested washer and found note leaks and unit working as designed called complete."

"Arrived on site for an add on call. Upon arrival, unit was unplugged. Plugged unit and stuck in drain mode. Bypassed drain mode and ran diagnostics and passed with no other issues. Found pressure sensor and main control fault codes. Unit will need control. Confirmed with DW control is available and will return on the original scheduled day Thursday 30th. No water leaks detected at this time. No parts replaced ; schdld next appmnt for 10/30 THU !"

Arrived on site to install previously diagnosed and ordered parts per previous technician. I removed and replaced the ice maker and installed the fill tube extension. I tested the ice maker and it is operating as designed. No water leaks observed during service. WPW10496649 WPW10300022

"Arrived on site for refrigerator needing w10830189 gasket. On arrival installed part, then reassembled and found door working as designed call complete."

"Arrived on site for unit dripping water from dispenser onto gutter. Upon arrival, found wet towel on the gutter. Customer stated they dispensed enough water to clear air pockets. Customer also mentioned, when dispensing, feels like some air pockets were still not cleared. Proceeded to dispense water and found air pockets formed twice when dispensing. Proceeded to detached hose from the hinge isolated tubing through the door and found no air pockets forming. Blew through hose and felt restriction when blowing. Reattached and tested and dispensed about 2 gallons and issue did not occur again. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived onsite for KOCE507ESS09 oven turn table making noise and cavity light not working. Upon arrival, started unit and observed abnormal noise appearing to come from turn table and no light in the microwave. Replaced turn table motor W10911403, motor cover W11676353 motor cover, and light W10886919, unit is now functioning as designed. Job complete."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to replace the ice maker in the RC section. Upon arrival, I placed the unit in diagnostics and checked for error codes in test 56 and found E0-no errors. I tested the ice maker in test 57, and it harvested as designed. I tested the fill tube in test 45, and I could hear the valve energizing, but no water filled the tray. I removed the ice maker fascia and found the fascia heater shorted. I gained access to the fill tube heater and found it had shorted and melted the fill tube and the icebox cover. I advised the customer of my findings and advised that I would have to order more parts. I am ordering the icebox cover, fill tube, fill tube heater, ice maker fascia, hv control, permagum, and will return with all prescreened parts. At the customers request, I scheduled return service for 11/03/25. RETURNING TECH TO REPLACE THE ICE MAKER, FILL TUBE, FILL TUBE HEATER, ICEBOX COVER, ICE MAKER FASCIA, & HV CONTROL. Ice maker left turned off, and no water leaks observed during service. ; ordrng 1 W11224256 (Hv control) and 1 W11686800 (Fill tube) and 1 WPW10598013 (Icebox cover) and 1 W11087201 (Fill tube heater) and 1 W11741469 (Ice maker fascia) and 1 212643 (Permagum)"

Arrived on site for unit not heating or drying. Upon arrival ran diagnostics found fa e2 error stored cent error. Ran test cycle tested amo draw at heater got 7amps heater is getting power to element. Issue is with the vent PR confirmed ordering part return set for 10/30; ordrng 1 W11649995 (Vent)

"Arrived on site to inspect oven microwave combo that tripped the breaker while not in use. Upon further inspection, I reset the breaker and tested the microwave and oven and could not replicate the issue. The unit had proper incoming voltage. The unit is operating as designed and due to the unit tripping while not in use, suggests it was not caused by the appliance itself but some electrical factor."

"WRS321SDHB10. Verified loud noise from freezer. Fan shroud had ice buildup around it, hitting evaporator fan motor. Removed excess ice. Installed fill tube kit Wpw10496649 to ice maker. Cycled ice maker; it filled and did not leak down the backside wall. Unit is working as intended. No leaks at time of service.Wpw10496649"

"Builder Adam - 281 224 3761. Arrived on site to follow up on double oven WOED5030LZ01 that trips breaker on occasion. Performed standard voltage checks and found all voltages and polarity are correct. L1 to N/G 122, L2 to N/G 121. L1 to L2 244. Set oven for 500 degrees 2 hour burn off for both ovens. Builder had removed oven after removing the stripped screw. Reinstalled into cavity. Failure is triggered by GFCI nuisance tripping. Advised on burnoff being the recommended whirlpool repair, and to have the breaker updated with the newest model and version available from the breaker manufacturer. No other repairs recommended for this issue. Called findings into safety, SR213231954."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and repalced the compressor, access valve, and UV dye drier. I evacuated the system and then cleared it with nitrogen. I checked pressures just before clearing and found the system holding 200psi of nitrogen telling me there's no leaks in the system. I removed and replaced the compressor, access valve, and UV dye drier and vacuumed the system down to -30/0 psi. I installed 65g of R600 refrigerant and allowed the unit to equalize. Plugged the unit in and tested and found the unit is cooling, and both evaporators are producing a frost pattern. Unit will need to cool for at least 24 hours. Unit is operating as designed, and no wate were observed during service. Job completed. There is no one on site to sign for the receipt (vacant new build)."

"Washer WTW4957PW0: Removed and replaced main control board W11608056. Recalibrated washer and ran auto test; build, agitate, drain, and spin cycles working as intended. Though weeks detected at times during service. NO WATER LEAKS OBSERVED DURING SERVICE. W11608056."

"DU1055XTVB8 Arrived on site for a dishwasher not draining. On arrival, I ran diagnostic and found something was in the drain pump. I removed the drain pump, and the propeller has failed. I replaced the drain pump then tested product is working as its designed with no water leaks visible from the main water supply."

"Arrived on site to diagnose washer with unknown model number reported to be leaking. Customer stated unit leaked when off, with water found under unit; water supply was turned off. Examined unit and confirmed model tag worn beyond identification of model and serial. Performed basic leak check and found no water trails in or around washer. Restored water supply and observed no leaks. Ran diagnostic test cycle with customer present; unit did not leak. Detached bellow from front and found no leaks or trails visible, including undisturbed dust under unit. Unable to verify leak or source at this time. Customer will monitor usage.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

"Arrived on site for unit, not cooling in both sections. Inspected unit found compressor and evap fan motor not running. Plugged unit into different outlet compressor fan motor everything started running.Immediately and units started cooling. Customer will monitor and allow unit twenty four hours to cool. No, leaks present at this time job completed"

Arrived onsite for WTW4816FW3 and was able to replicate noise when under water weight. Vertical play in the agitation shaft cuases noisy gear constact on the splutch when there is the upward pressure of water in the load. Repalced actuator w11481722 and gearcase W11454741. Tested unit into wash cycle and passed previous failure point because there is no vertical play in the new shaft. Advised customer on repair.

Arrived on WDF332PAMS0 Dishwasher not reaching temp. When running diagnostics no errors are present. I ran the sink for a bit and started a test cycle. Unit filled with hot water. I waited till the end of the cycle and found heating element to operate as designed. No issues with unit. No leaks. Call complete. Customer not onsite for signature.

Arrived onsite to unit 5307 for WTW4850HW3 with f3e1!continuous drain error. Replaced control W11607637 to correct. Unit is now operating as designed after calibrating. No leaks detected at time of service.