We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FB0
Near Austin, TX 78724
Joe Z
Job Details:
06/24/2025
"Arrived on site for unit not heating. Upon arrival test unit an confirmed not heating. Removed unit from cabinet. Replaced magnetron, diode and capacitor. Test unit and is operating as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3236RZ00
Near Austin, TX 78701
Luis
Job Details:
06/24/2025
Arrived on site. Powered unit on compressor attempting to power on then shuts off diagnosed a defective compressor ordering sealed system. ; ordrng 1 W11598433 (Evaporator) and 1 W11547313 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600 (R600)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS12
Near Georgetown, TX 78628
Tyler
Job Details:
06/24/2025
"Arrived on-site for microwave, making a loud noise on arrival confirmed issue and found fan cover. Needed to be adjusted, and after making adjustment and found noise removed, call complete"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS2
Near Georgetown, TX 78628
Jonathan M
Job Details:
06/24/2025
"Arrived on site to install previously diagnosed part. The customer advised that the door that the venthood has been working since they moved in in march and he was not aware that there was an issue with the machine prior to. He advised a heated, not need further service at this time, as the unit was working. Call complete. No parts were installed."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Hutto, TX 78634
Wesley
Job Details:
06/24/2025
Arrived onsite and installed cycl8ng thermostat and determined unit is dealing with limited drying capability due to an air restriction. Advised maintenance on findings. All else checks good. Wp3387134 no signer available ; used 1 Wp3387134 ( Cycling thermostat) from stock
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Temple, TX 76502
Tyler
Job Details:
06/24/2025
Arrived on site to install previously diagnosed Console w11659261. On arrival installed part and found unit working as designed call complete
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL00
Near Austin, TX 78757
Scott
Job Details:
06/24/2025
Arrived on. Site for left front burners slow to ignite and center knob on center manifold is crooked . Found stem slightly bent . Will need center manifold . Adjusted left front burners head per service pointer . Burner is lighting normal . . Customer is going to have to have grout removed along cook top . Unable to remove front off due to grout. Return set 7/7. No gas leaks detected at time of service. ; ordrng 1 W11333176 (Center manifold)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQC7836RZ
Near Austin, TX 78756
Luis
Job Details:
06/24/2025
"Arrived on site for water leaking in freezer. Removed drawers in freezer unit in a defrost cycle,let cycle finish no leaks from drain,unit powered on fans running adjusted lower left door gasket,checked all door seals good. Adjusted settings on ui panel."
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Seguin, TX 78155
Andrey
Job Details:
06/24/2025
"Arrived on site to replace previously diagnosed gear case, clutch, slider, rotor, suspension, lid, , replaced parts and agitator was ceased on had to cut it off, tested unit unit is now running as designed no leaks detected job complete installed W10861642, W10734521, W11393685, W11550891, W11754448, W11130359, W11260238, W11256781"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM1
Near Jarrell, TX 76537
David Z
Job Details:
06/24/2025
Arrived on site to diagnose dishwasher that stopped mid cycle. Found unit has power but does not pump. I found wash motor is not running. Replaced sump and motor assembly and verified proper operation. No water leaks found. Parts used - W11613479.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Whitney, TX 76692
Robert
Job Details:
06/24/2025
"WED5010LW1 Arrived on site for a dryer stopping mid cycle. On arrival, I verified the issue I rand dryer for ten minutes and it powered off and didn't want to start again. I called techline and while I was waiting I tested all fuses, heater ,and control all have good readings. Techline never answered the whole time I was at clients home. I will be ordering all parts that have everything to do with heating. I rescheduled client for 7/8/25, which was the earliest ,if theirs a earlier date please set up on a Wednesday returning parts just in case needed.; ordrng 1 W11627521 (Control) and 1 WP3392519 (Thermal fuse) and 1 WP8577274 (Thermistor) and 1 W10900067 (Thermal cutoff) and 1 279838 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, TX 78753
Luis
Job Details:
06/24/2025
"Arrived on site for water leaking. Turned on water source checked line connections good,ran water dispenser passed no leaks,ran icemaker fill found tube that inserts to valve not fully inserted causing leak during fill. Disconnected line,reinstalled into valve,ran fill test passed no leaks."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM11
Near China Spring, TX 76633
Robert
Job Details:
06/24/2025
WRS311SDHM11 Arrived on site for refrigerator cooling and icemaker not working. On arrival I found the refrigerator cooling as its designed i tested temperature FC 2 and RC 39 i tested icemaker no water came through. I pulled refrigerator out and the waterline was kinked readjusted and tested the icemaker again icemaker is now working. No parts needed product is working as its designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2SHAXMB10
Near Austin, TX 78754
Luis
Job Details:
06/24/2025
"Arrived on site for not making enough ice. Ran optic diagnostic with emitter flapped closed reciever blinking diagnosed defective optics,replaced optics power cycled unit ran optic diagnostic passed. W10757851; used 1 W10757851 (Optics) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ09
Near Waco, TX 76705
Robert
Job Details:
06/24/2025
"WRS555SIHZ09 Arrived on site for a refrigerator not making ice. On arrival, the client stated that the icemaker started working, but it took days in order for icemaker to produce ice. Further inspection I found the ice door not closing all the way, letting warm air inside, causing ice frost to develop under the ice bin. I ordered the ice door and ui board and rescheduled the client for 7/2/25 returning parts just in case needed. No water leaks are visible from the main water supply. ; ordrng 1 W11678832 (Ice door) and 1 W11518204 (Ui control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78633
David Z
Job Details:
06/24/2025
"Arrived on site to diagnose refrigerator losing cool in RC. Customer showed recent picture showing evaporator covered in ice due to a recurring defrost issue. Roughly every 6 months or so RC evap freezes over. We have replaced / performed all steps in the service pointer for defrost issue, and checked all items. All fans and thermistors are working properly, drain pan is not bowed. I checked the seal on the icemaker adapter and found the liner has a roughly 2 inch wide section where its starting to deform in the adapter seal section. Liner is bowing away from the seal and keeping it from being a perfect flush seal, and moisture is likely infiltrating as a result. Talked with customer and GC regarding the history and frequency of the repairs. After seeing the liner shifting due to sealing foam, we do not have a recommended repair as just about any affected defrost related part has been replaced or checks good. Foam may be shifting and allowing condensation into the compartment which is slowing snowballing into frequent enough defrost related issues. Customer will replace unit instead of pursuing any further repairs. Call completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Waco, TX 76704
Robert
Job Details:
06/24/2025
"WTW4957PW0 Arrived on site form pervious tech to install part. I installed control board, calibrated then tested product is working as its designed no water leaks visible from the main water supply."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Georgetown, TX 78633
David Z
Job Details:
06/24/2025
Arrived on site to diagnose washer that stopped running mid cycle. Unit did not drain and has stopped draining. Checked under unit and found the drain pump harness had a broken black wire. Spliced 18g thicker wiring to the drain pump from the broken wiring. Tested unit and verified proper operation. Repair completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Austin, TX 78717
Miguel
Job Details:
06/24/2025
Arrived on site with parts for washer. Removed panel. Replaced main control board. Recalibrated machine. Ran automatic test cycle. All components pass. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Austin, TX 78617
Andrew
Job Details:
06/24/2025
Arrived on site to test unit for not starting. Found control not responding when pressing start button. Replaced control(W11683480) and unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Seguin, TX 78155
Andrey
Job Details:
06/24/2025
"Arrived on site to test unit for noise, tested unit found noise coming from idler pulley and rear bearings, replaced all parts from repair kit and tested unit is now running as designed job complete installed 4392065"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, TX 78703
Andrew
Job Details:
06/24/2025
Arrived site to test unit for no power. Found unit was not plugged in. Plugged unit in and found belt was slipping. Replaced belt and cam. Unit is now working as designed. Job complete.
We serviced a
MAYTAG FREEZER
Model MSS25C4MGZ09
Near Leander, TX 78641
Chris
Job Details:
06/24/2025
Arrived onsite to inspect refrigerator not cooling upon further inspection found compressor is locked up tried the start dev no change unit is room temps on both rc & fc ordering sealed system Compressor W11635510 access valve W11506635 Uv drier Wpw10143759 2HOURSSTECH office to schedule ; ordrng 1 W11635510 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Uv drier) and 1 2HOURSSTECH (2HOURSSTECH)
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS3
Near Austin, TX 78704
Andrew
Job Details:
06/24/2025
Arrived on site and replaced wheel assembly. Unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Manchaca, TX 78652
Luis
Job Details:
06/24/2025
"Arrived on site for no cool. Powered unit on compressor not running,ran diagnostic evap fan running ran compressor test failed,removed compressor cover found obstruction blocking condenser fan blade,removed Styrofoam from manufacturer process that blocked fan blade,found inverter burned out,replaced inverter powered unit on compressor powered on. Used W11567494; used 1 W11567494 (Inverter) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Georgetown, TX 78633
David Z
Job Details:
06/24/2025
"Arrived on site to diagnose refrigerator with RC door thats swinging open. Customer demonstrates that if you open the door past a certain point it opens faster than the freezer door does / bounces when it hits its stop in travel. I showed the customer a demo hinge and closer and explained that once the door hits a certain point it will go over the bump on the closer and swing open, especially with more weight in the RC door. I took the door off and showed the customer the greased cam and closer, which are in good shape. I also wiped off some of the grease from the cam. Customer requested i raise the unit which may slow the door down, and to also replace the top hinge. I did add about 1/2 inch level which customer feels did slow the door down to not swing. I did not replace the hinge since it has no involvement with how the door opens and closes and serves only as a mounting and rotational point. I did advise that once the door travels past its cam bump, it's still going to swing and bounce, and this is how it's designed. Documented findings with tech line, SR7741844429 who confirms this is functioning as designed and to only expect minor improvement from a basic leveling. No further repairs needed as this is working as designed. Call completed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Waco, TX 76707
Robert
Job Details:
06/24/2025
NED4655EW1 Arrived on site for a dryer not heating. On arrival I verified issue and I replaced the hi limit tstat then I tested product works as it's designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kyle, TX 78640
Andrew
Job Details:
06/24/2025
Arrived on site and replaced control(W11603810). Unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHN0
Near Leander, TX 78641
Chris
Job Details:
06/24/2025
Arrived onsite to inspect dishwasher leaking upon further inspection found unit leaking at front rh corner removed door panel verified no leaks in panel area spray is getting stuck spraying water at the rh corner replaced spray arm w10837249 ran test cycles unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, TX 78628
Jonathan M
Job Details:
06/24/2025
Arrived on site for a washing machine that is stopping mid cycle. Inspected unit and work area. The tent was not home and appeared to have just run a load.The clothes through the washing machine. I removed the clothes and ran the unit through diagnostics. I found no stored error codes present. I ran the innet through an auto test and the unit ran as designed. I checked the suspension and found the suspension was good. I did advise the customer that I could not replicate any issues with the machine and that there may have just been an off balance issue. I did advise the customer that the unit appears to be working and operating as designed. Call complete. No parts were installed
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Georgetown, TX 78628
David Z
Job Details:
06/24/2025
"Arrived on site to diagnose range not working. Talked with (husband?) who showed me the range on the back porch. Unit is throwing a stuck key error. I provided him with an estimate, but he had me call the number on file which is the (owner???). Advised owner of cost for a control. Owner said they will call back about the repair. Advised claims of events. Requested office contact number on file for clarity on if repair is being completed. Customer called back and was advised to contact office. Owner not on site to sign for ticket."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Georgetown, TX 78628
Jonathan M
Job Details:
06/24/2025
"Arrived on site for a dryer that was not drying clothes. Inspected unit and work area. Upon entry, i found the unit in use and the dryer was getting extremely hot. I opened the door and found a gush of hot air coming out after five seconds, indicating an airflow restriction. I removed the vent off the back of the dryer and found proper airflow off the back of the dryer and temperaturescycling properly, but found an airflow restriction when reconnecting the dryer vent hose. I advised the maintenance person that they will need to have their vent cleaned to ensure proper airflow. The unit is working and operating as designed. No parts were installed"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near New Braunfels, TX 78130
Andrey
Job Details:
06/24/2025
"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, replaced control and tested unit is now running as designed no leaks detected job complete installed W11608056"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near San Marcos, TX 78666
Andrew
Job Details:
06/24/2025
Arrived on site to test unit for constantly draining. Found error f3e1. Replaced control(W11608056). Unit completed diagnostic cycle with no issues. Unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RV00
Near Kyle, TX 78640
Luis
Job Details:
06/24/2025
"Arrived on site for no ice and low water flow from dispenser. Tested water dispenser weak to no flow,removed filter tested water dispenser good glow,ran icemaker harvest passed icemkaer filled with water diagnosed unit will need a new filter."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1015XTXS3
Near Austin, TX 78745
Tim M
Job Details:
06/24/2025
"Arrived on site to test unit for dispenser not opening and dirty dishes. Upon arrival customer stated top rack dishes do not get washed, detergent doesnt dissolve and dispenser doesnt open. Tested unit, found incoming water pressure extremely weak. Unit does not fill with the proper amount of water causing dishes to stay dirty and detergent to not dissolve. Also dispenser does not open. Replaced dispenser (WPW10224430) and valve (W11175771) and tested unit, unit now fills with ideal amount of water and dispenser drawer opens. All other components are properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Georgetown, TX 78628
Chris
Job Details:
06/24/2025
Arrived onsite to inspect refrigerator humming noise upon further inspection rc temp 36 fc temp 2 customer recorded a video of the sound the noise is the evap motor advised customer on findings replaced evap motor also checked the condenser fan no vibration at condenser fan unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM05
Near Austin, TX 78754
Luis
Job Details:
06/24/2025
Arrived on site. Compressor attempting to power on diagnosed a defective compressor ordering a new compressor and evaporator in case needed. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600 (R600)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Hutto, TX 78634
Wesley
Job Details:
06/24/2025
Arrived onsite for failed heating. Verifed power supply and fuses. Found Timer would not cut off in the off position. Replaced timer. Restored heat function and unitnwipl now stop in the off postion. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austin, TX 78734
Tim M
Job Details:
06/24/2025
"arrived on site to test unit for no ice production and gasket issues. Upon arrival, customer stated ice has not been produced, and the FC began to lose cooling. Some days she would open the FC door and a sheet of ice would be present on the bottom of the cabin. Due to persistent issue and temperature issues on the last repair visit, suspecting a defrost failure causing water to freeze drain pan and block drain hole, allowing all melted frost to gather at the bottom of the cabin and freeze into an ice sheet. Recommend replacing FC evaporator fan motor, defrost heater, main control, duck bill drain, both RC gaskets and FC gasket. Ordering all parts required and additional parts to ensure completion on return visit. No parts installed, rescheduled for 07/01. Customer would like sooner date if cancellation occurs. ; ordrng 1 W11452196 (FC evap motor) and 2 W10407212 (RC gasket)s and 1 W11745092 (Duckbill drain) and 1 WP12729128 (Defrost heater) and 1 W10843055 (Control)"
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS24JL01
Near Leander, TX 78641
Miguel
Job Details:
06/24/2025
Arrived on site with new control panel for microwave. Installed new console which has keypad boards inside. New keypad is not responding properly. Drawer motor and drawer light working. Called tech line as it appears to be another keypad. Advised tech of findings. He recommends to replace wire harness and another keypad. Sr#7741843393. Office will call to schedule. ; ordrng 1 W11445129 (Console) and 1 W11362536 (Harness)
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS06
Near Lakeway, TX 78734
Tim M
Job Details:
06/24/2025
"Arrived on site to test unit for high flames. Upon arrival found engineering digit not correct, corrected model number and found unit is still in warranty. Verified with claims. Customer stated since they got this unit, flames have been high. Tested unit, adjusted four corner burners, have proper flame now. Attempted to adjust the power burner but the flame is consistently too high. Suspecting an issue with the orifice. Will be ordering orifice holder and burner head. Also ordering additional parts to ensure completion on return visit. Ordering parts, no parts installed, rescheduled for 07/22 per customer.; ordrng 1 W11706266 (Center burner valve) and 1 WPW10639175 (Center orifice holder) and 1 W10836409 (Center burner head)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Round Rock, TX 78681
Miguel
Job Details:
06/24/2025
"Arrived on site for refrigerator not making any ice, entered diagnsotics and found e2 error. Found 1 dump of ice in bin, some cubes were not properly sized. Tested fan motor and found it barely turning. Replaced icemaker , ice fan motor, and water valve. Verified operation. W11658802"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Austin, TX 78737
Tim M
Job Details:
06/24/2025
"Arrived on site to test unit for no ice production. Upon arrival customer stated unit has never filled more then half of the container with ice. Also items in the FC become soft intermittently. Took internal temps, found FC at 20?, RC at 42? and ice box at 24?. System is not cooling properly. Exposed evaporator coil and found an inconsistent frost pattern. Gained access to unit compartment, found compressor housing at 200?. Also found compressor pulling 2.6 amps. Contacted GC to verify, unit will need a sealed system repair. Unit is r600a. Requesting 2 hours for return visit. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11578205 (Compressor) and 1 W11574308 (Condenser fan assembly) and 1 W11565768 (Evap coil) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Lakeway, TX 78734
Tim M
Job Details:
06/24/2025
"Arrived on site to test unit for noise. Upon arrival customer stated unit makes a noise like a fan blade hitting something. Cycled power on the unit, when compressor engaged you could hear the condenser fan hitting the bracket. Inspected unit, found multiple fins broken on the blade and condenser motor shaft is loose. Will need to order motor and blade for return visit. No one on site for signature. Ordering parts, no parts installed, rescheduled for 07/01.; ordrng 1 W11127829 (Condenser motor) and 1 W11193484 (Fan blade)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near New Braunfels, TX 78130
Andrew
Job Details:
06/24/2025
Arrived on site and replaced sump assembly(W11680075) and control(W11660283) with no improvement. Found no cut wires. Recommending main harness. Scheduled for 07/01. ; ordrng 1 W11568793 (Main harness)
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Buda, TX 78610
Tim M
Job Details:
06/24/2025
"Arrived on site to test unit for no power. Upon arrival customer stated unit just flashes the logo and a plug continuously. Applied power to the unit, unit powered on and started up. Unit did not leave the startup screen, unit is stuck in a power cycling loop. Console would need to be replaced. Replaced console (W11297728) and applied power, unit powered up and moved passed the startup screen. Tested unit, all components are properly engaging and unit is now running as designed. Advised customer to connect unit to wifi. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near New Braunfels, TX 78132
Andrew
Job Details:
06/24/2025
Arrived on site to test unit for excessive noise and shaking. Found no stored error codes. Sent video customer provided to whirlpool and was advised to have customer run larger loads. No parts recommended at this time. SR#7741841687
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NHAXVS06
Near Austin, TX 78754
Luis
Job Details:
06/24/2025
"Arrived on site for cooling complaint. Found water leaking from door hinge leak inside of freezer door,unit not cooling correctly,removed evaporator cover frost only on bottom section of evaporator, froat will disappear and after awhile will reform and continue same sequence. Power cycled unit odd noise from control. Diagnosed unit will need a new freezer door,compressor, evaporator and control also will need new sockets in fresh food section. ; ordrng 2 Wpw10191429 (Socket)s and 1 W10168057sb (Door) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 Wp2188823 (Evaporator) and 1 W10139462 (Compressor) and 1 W10120820 (Control)"
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Round Rock, TX 78665
Jonathan M
Job Details:
06/24/2025
"Arrived on site to install previously diagnosed parts. Upon arrival I found that the door sat with me is the wrong door. I spoke to management and was advised that we would need to submit a research inquiry to Whirlpool to figure out the issue. I submitted photos for service management. The customer advised that they were not happy about how many times it has been taking to get this issue resolved and wanted a new unit. I did advise the customer that we could not replace the unit ourselves, but that I would contact whirlpool to document it for her so she can contact customer service. I called Whirlpool Techline and spoke to Steve SR# 7741841259. He had me send him several photos. Regarding the issue and advised that this issue was cosmetic, which would be past her thirty day cosmetic warranty. He stated he was not sure whether or not whirlpool had already made a concession for this or not, but that if the other doors had not corrected the issue, he would not make any further replacements. He advised to have the customer contact customer service for further resolution. I spoke to SR and she advised that she would contact the trade care team as well for further resolution. Re-ordered the door in case repairs are still being made. No parts were installed. ; ordrng 1 Research (Outer door) and 1 W11653626 (Outer door)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Taylor, TX 76574
Wesley
Job Details:
06/24/2025
Arrived onsite for drain pump failure f3e1 drain running continuously. Repaired by replacing the control. Unit qualifies for provision under service pointer W11766193. Replaced control and calibrated. All checks good. W11608056
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS01
Near Round Rock, TX 78681
Scott
Job Details:
06/24/2025
"Arrived on site for lower oven not starting . Ran diagnostics got 6-1,1-0,error codes . Deleted codes and power reset . Ran lower oven preheat . All checked normal. Ran upper oven after lowered oven preheated . Ran both ovens and no new errors .temp checks were normal. All checked normal. No parts installed . Job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL07
Near Georgetown, TX 78628
Miguel
Job Details:
06/24/2025
Arrived on site for refrigerator not keeping temperature and moisture building on the back under damper. Customer says it fixed itself then issue came back. Found door mullion got caught and then sometimes didn't. This is cauing moisture and air flow problems. Adjusted hinge over just enough where after several test it is closing properly. Call complete . No parts.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SLYM0
Near Round Rock, TX 78681
Scott
Job Details:
06/24/2025
"Arrived on site for poor washing performance dishwasher . Ran diagnostics nomerror codes . Upper spray arm not moving at all during test wash , motor was louder then normal. Replaced sumpmand motor.WPW10605057 Reran diagnostics wash. All checked normal. .nomwater leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS1
Near Cedar Park, TX 78613
Scott
Job Details:
06/24/2025
Arrived on site for otr microwave door issues .found frame of door broken . Ordering new door . Call to set return ; ordrng 1 W10629794 (Mw door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Austin, TX 78729
Scott
Job Details:
06/24/2025
Arrived on site for ice maker stopped working . Found fill tube frozen . Checked and found broken door harness . Ordering fz door . Nomwater leaks detected at time of service. Call tomset return ; ordrng 1 LW11202405 (Fz door ss)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elgin, TX 78621
Joe Z
Job Details:
06/24/2025
"Arrived on site for unit runs but does not heat and timer does not advance. Upon arrival, test polarity and is not correct. Get 119 fro L1and L2 to neutral but no voltage from L1-L2. Unit needs to be connected to 2 phases. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Marion, TX 78124
Andrey
Job Details:
06/24/2025
"Arrived on site to test unit for latch issues, tested unit found broken strike, replaced parts and tested unit is now running as designed job complete installed W11429589"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Burnet, TX 78611
Chris
Job Details:
06/24/2025
Arrived onsite to inspect refrigerator leaking water upon further inspection rc 34 fc -3 unit doesn't have a icemaker or water going to the machine removed panel inside freezer found significant ice build removed ice tried steaming the drain tub water will not drain removed panel from back of unit tried vacuuming the drain no luck did how ever find black insulating foam in tub on the bottom called techline with findings sr#7741847288 techline did deemed it
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW1
Near Nolanville, TX 76559
Tyler
Job Details:
06/24/2025
"Arrived on site for washer needing, w11354542 stator. On arrival confirmed issue an installed part and during repairs, I also found w11316766 shock absorbers were also squeaking in bed and replaced all four as well. Reassembled and tested washer with six towels and found noise removed and unit working is designed with no leaks call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Austin, TX 78729
Scott
Job Details:
06/24/2025
"Arrived on site for washer not spinning load out . Ran diagnostics got long drain and off balance errors . During test wash , drain motor sounded strange. And not really moving water thru drain hose . Replaced drain pump W10919003. Ran calibration and test wash . All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ05
Near Burnet, TX 78611
Chris
Job Details:
06/24/2025
Arrived onsite to inspect refrigerator the condensation around the doors. Upon further inspection found rc 35 fc-3 doors & plain needed to be adjusted there was visible light at the bottom rc causing air which caused the condensation at the mullion after adjusted light is no longer visible unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Austin, TX 78759
Scott
Job Details:
06/24/2025
"Arrived on. Site for dryer not heating . Ran diagnostics, no error codes. Tried to run temp checks but gas valve is not opening . Igniter pulling correct amps. Could would just click and then shut down . Replaced coils . Valve is now opening and dryer is heating correctly now . No lint build up at time of service . Job complete. No gas leaks detected at time of service."
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Cedar Park, TX 78613
Miguel
Job Details:
06/24/2025
"Arrived on site for washer making a loud noise. Found f0e5. Ran automatic test cycle, unit passed all test. No bad noise. Inspected underneath washer and found covered had fallen off. Screwed cover back on and raised leveling legs to keep cover from hitting bottom floor of slide it's standing on. Verified operation. Call complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS2
Near Belton, TX 76513
Tyler
Job Details:
06/24/2025
"Arrived on site for dishwasher, with broken spray arm. On arrival customer informed me that it was the rotational spray arm tubes manifold that broke. Confirmed issue and Im ordering W11568642 manifold, w11573754 manifold bracket. Rescheduled, customer for july second of twenty twenty five; ordrng 1 W11568642 (Manifold) and 1 w11573754 (Manifold bracket)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Elgin, TX 78621
Joe Z
Job Details:
06/24/2025
"Arrived on site to install previously ordered parts. Replaced gearcase W11454734, wash plate W10752283, actuator W11481722, cam W10721967, belt WPW10006384, and hub W10528947. Calibrated unit. Test unit by running a normal wash cycle. Unit is operating as designed. No leaks present. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Manor, TX 78653
Joe Z
Job Details:
06/24/2025
"Arrived on site for spray arm came off. Upon arrival test, inspected unit and found bottom spray arm not installed. Inspected spray arm and sump and both are good. Reinstalled spray arm. Test unit and is operating as designed. No leaks present. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA01
Near Austin, TX 78737
Tim M
Job Details:
06/24/2025
"Arrived on site to test unit for noise. Upon arrival customer stated unit is making the same noise as previously, provided video. Entered diagnostics and went through each step manually, when recirculating pump engaged noise was present. Replaced recirculating pump (W11542867) and tested unit, when recirculating pump engaged noise was no longer present. Started a max ice cycle, after initial flush cycle unit began to produce an ice sheet with no noise. Customer approved. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Manor, TX 78653
Joe Z
Job Details:
06/24/2025
Arrived on site for handle is loose. Inspected unit and confirmed issue. Found screws were not threaded securely. Reinstalled handle. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78731
Scott
Job Details:
06/24/2025
Arrived on site for washer not starting . Found washer stuck in drain mode .ran diagnostics for pressure sensor and control errors . Replaced control W11603810. Ran calibration and diagnostics test wash. All checking normal. Nomwater leaks detected at time of service. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78739
Tim M
Job Details:
06/24/2025
"Arrived on site to replace previously diagnosed part. Upon arrival replaced door panel (W11416785), handle not needed due to being included with the front panel. Tested unit, all components are properly enabling and unit is now functioning as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78724
Joe Z
Job Details:
06/24/2025
"Arrived on site for stuck on draining. Upon arrival, unit is unplugged. Restored power to unit and drain pump begins to operate continuously. Replaced control W11607637. Test unit and is operating as designed. No leaks present. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78717
Miguel
Job Details:
06/24/2025
Arrived at 8104 and Tennant said his washer is working. Did not enter the hime. Says it was repaired months ago by whirlpool. Call complete.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Cedar Park, TX 78613
Miguel
Job Details:
06/24/2025
"Arrived on site for washer moving, customer also says it doesnt spin all the water out of clothes. No faults in system. Entered diagnostics and unit tried to run drain as if it is having trouble draining. Replaced drain pump. Verified operation. Call complete W11458345"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Jarrell, TX 76537
Tyler
Job Details:
06/24/2025
"Arrived on site for rage tripping, breaker on arrival, found breaker trips during oven preheat only. On arrival, I confirmed the power supply was 248 V. S from l one and l two and a hundred and twenty four volts between L1-n and L2-n and 0 n-g. I found amp draw at ten and fifteen for bacon, broil elements, and then I replaced w10856603 broil element w111182108 bake element and w11696067 control. Found unit could heat 250 degrees without tripping, breaker, call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FB0
Near Austin, TX 78724
Joe Z
Job Details:
06/24/2025
"Arrived on site for unit not heating. Upon arrival test unit an confirmed not heating. Removed unit from cabinet. Replaced magnetron, diode and capacitor. Test unit and is operating as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3236RZ00
Near Austin, TX 78701
Luis
Job Details:
06/24/2025
Arrived on site. Powered unit on compressor attempting to power on then shuts off diagnosed a defective compressor ordering sealed system. ; ordrng 1 W11598433 (Evaporator) and 1 W11547313 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600 (R600)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS12
Near Georgetown, TX 78628
Tyler
Job Details:
06/24/2025
"Arrived on-site for microwave, making a loud noise on arrival confirmed issue and found fan cover. Needed to be adjusted, and after making adjustment and found noise removed, call complete"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Hutto, TX 78634
Wesley
Job Details:
06/24/2025
Arrived onsite and installed cycl8ng thermostat and determined unit is dealing with limited drying capability due to an air restriction. Advised maintenance on findings. All else checks good. Wp3387134 no signer available ; used 1 Wp3387134 ( Cycling thermostat) from stock
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL00
Near Austin, TX 78757
Scott
Job Details:
06/24/2025
Arrived on. Site for left front burners slow to ignite and center knob on center manifold is crooked . Found stem slightly bent . Will need center manifold . Adjusted left front burners head per service pointer . Burner is lighting normal . . Customer is going to have to have grout removed along cook top . Unable to remove front off due to grout. Return set 7/7. No gas leaks detected at time of service. ; ordrng 1 W11333176 (Center manifold)
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Seguin, TX 78155
Andrey
Job Details:
06/24/2025
"Arrived on site to replace previously diagnosed gear case, clutch, slider, rotor, suspension, lid, , replaced parts and agitator was ceased on had to cut it off, tested unit unit is now running as designed no leaks detected job complete installed W10861642, W10734521, W11393685, W11550891, W11754448, W11130359, W11260238, W11256781"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Whitney, TX 76692
Robert
Job Details:
06/24/2025
"WED5010LW1 Arrived on site for a dryer stopping mid cycle. On arrival, I verified the issue I rand dryer for ten minutes and it powered off and didn't want to start again. I called techline and while I was waiting I tested all fuses, heater ,and control all have good readings. Techline never answered the whole time I was at clients home. I will be ordering all parts that have everything to do with heating. I rescheduled client for 7/8/25, which was the earliest ,if theirs a earlier date please set up on a Wednesday returning parts just in case needed.; ordrng 1 W11627521 (Control) and 1 WP3392519 (Thermal fuse) and 1 WP8577274 (Thermistor) and 1 W10900067 (Thermal cutoff) and 1 279838 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM11
Near China Spring, TX 76633
Robert
Job Details:
06/24/2025
WRS311SDHM11 Arrived on site for refrigerator cooling and icemaker not working. On arrival I found the refrigerator cooling as its designed i tested temperature FC 2 and RC 39 i tested icemaker no water came through. I pulled refrigerator out and the waterline was kinked readjusted and tested the icemaker again icemaker is now working. No parts needed product is working as its designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ09
Near Waco, TX 76705
Robert
Job Details:
06/24/2025
"WRS555SIHZ09 Arrived on site for a refrigerator not making ice. On arrival, the client stated that the icemaker started working, but it took days in order for icemaker to produce ice. Further inspection I found the ice door not closing all the way, letting warm air inside, causing ice frost to develop under the ice bin. I ordered the ice door and ui board and rescheduled the client for 7/2/25 returning parts just in case needed. No water leaks are visible from the main water supply. ; ordrng 1 W11678832 (Ice door) and 1 W11518204 (Ui control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Waco, TX 76704
Robert
Job Details:
06/24/2025
"WTW4957PW0 Arrived on site form pervious tech to install part. I installed control board, calibrated then tested product is working as its designed no water leaks visible from the main water supply."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Austin, TX 78717
Miguel
Job Details:
06/24/2025
Arrived on site with parts for washer. Removed panel. Replaced main control board. Recalibrated machine. Ran automatic test cycle. All components pass. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Seguin, TX 78155
Andrey
Job Details:
06/24/2025
"Arrived on site to test unit for noise, tested unit found noise coming from idler pulley and rear bearings, replaced all parts from repair kit and tested unit is now running as designed job complete installed 4392065"
We serviced a
MAYTAG FREEZER
Model MSS25C4MGZ09
Near Leander, TX 78641
Chris
Job Details:
06/24/2025
Arrived onsite to inspect refrigerator not cooling upon further inspection found compressor is locked up tried the start dev no change unit is room temps on both rc & fc ordering sealed system Compressor W11635510 access valve W11506635 Uv drier Wpw10143759 2HOURSSTECH office to schedule ; ordrng 1 W11635510 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Uv drier) and 1 2HOURSSTECH (2HOURSSTECH)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Manchaca, TX 78652
Luis
Job Details:
06/24/2025
"Arrived on site for no cool. Powered unit on compressor not running,ran diagnostic evap fan running ran compressor test failed,removed compressor cover found obstruction blocking condenser fan blade,removed Styrofoam from manufacturer process that blocked fan blade,found inverter burned out,replaced inverter powered unit on compressor powered on. Used W11567494; used 1 W11567494 (Inverter) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Waco, TX 76707
Robert
Job Details:
06/24/2025
NED4655EW1 Arrived on site for a dryer not heating. On arrival I verified issue and I replaced the hi limit tstat then I tested product works as it's designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHN0
Near Leander, TX 78641
Chris
Job Details:
06/24/2025
Arrived onsite to inspect dishwasher leaking upon further inspection found unit leaking at front rh corner removed door panel verified no leaks in panel area spray is getting stuck spraying water at the rh corner replaced spray arm w10837249 ran test cycles unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Georgetown, TX 78628
David Z
Job Details:
06/24/2025
"Arrived on site to diagnose range not working. Talked with (husband?) who showed me the range on the back porch. Unit is throwing a stuck key error. I provided him with an estimate, but he had me call the number on file which is the (owner???). Advised owner of cost for a control. Owner said they will call back about the repair. Advised claims of events. Requested office contact number on file for clarity on if repair is being completed. Customer called back and was advised to contact office. Owner not on site to sign for ticket."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near New Braunfels, TX 78130
Andrey
Job Details:
06/24/2025
"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, replaced control and tested unit is now running as designed no leaks detected job complete installed W11608056"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RV00
Near Kyle, TX 78640
Luis
Job Details:
06/24/2025
"Arrived on site for no ice and low water flow from dispenser. Tested water dispenser weak to no flow,removed filter tested water dispenser good glow,ran icemaker harvest passed icemkaer filled with water diagnosed unit will need a new filter."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Georgetown, TX 78628
Chris
Job Details:
06/24/2025
Arrived onsite to inspect refrigerator humming noise upon further inspection rc temp 36 fc temp 2 customer recorded a video of the sound the noise is the evap motor advised customer on findings replaced evap motor also checked the condenser fan no vibration at condenser fan unit is working as designed no leaks observed during service
We serviced a
AMANA DRYER
Model NED4655EW1
Near Hutto, TX 78634
Wesley
Job Details:
06/24/2025
Arrived onsite for failed heating. Verifed power supply and fuses. Found Timer would not cut off in the off position. Replaced timer. Restored heat function and unitnwipl now stop in the off postion. ; O-emld tckt
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS24JL01
Near Leander, TX 78641
Miguel
Job Details:
06/24/2025
Arrived on site with new control panel for microwave. Installed new console which has keypad boards inside. New keypad is not responding properly. Drawer motor and drawer light working. Called tech line as it appears to be another keypad. Advised tech of findings. He recommends to replace wire harness and another keypad. Sr#7741843393. Office will call to schedule. ; ordrng 1 W11445129 (Console) and 1 W11362536 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Round Rock, TX 78681
Miguel
Job Details:
06/24/2025
"Arrived on site for refrigerator not making any ice, entered diagnsotics and found e2 error. Found 1 dump of ice in bin, some cubes were not properly sized. Tested fan motor and found it barely turning. Replaced icemaker , ice fan motor, and water valve. Verified operation. W11658802"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Austin, TX 78737
Tim M
Job Details:
06/24/2025
"Arrived on site to test unit for no ice production. Upon arrival customer stated unit has never filled more then half of the container with ice. Also items in the FC become soft intermittently. Took internal temps, found FC at 20?, RC at 42? and ice box at 24?. System is not cooling properly. Exposed evaporator coil and found an inconsistent frost pattern. Gained access to unit compartment, found compressor housing at 200?. Also found compressor pulling 2.6 amps. Contacted GC to verify, unit will need a sealed system repair. Unit is r600a. Requesting 2 hours for return visit. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11578205 (Compressor) and 1 W11574308 (Condenser fan assembly) and 1 W11565768 (Evap coil) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near New Braunfels, TX 78130
Andrew
Job Details:
06/24/2025
Arrived on site and replaced sump assembly(W11680075) and control(W11660283) with no improvement. Found no cut wires. Recommending main harness. Scheduled for 07/01. ; ordrng 1 W11568793 (Main harness)