Mira - Austin, TX
Luis was timely, well dressed, friendly, and professional. Appreciated his service.
Professional, punctual, my request was challenging and the staff researched and set my appt.
Harvy - Lometa, TX
Clif did a great job! It is nice to have our refrigerator working properly again
Richard - Round Rock, TX
Tommie was very good
Barbara - Georgetown, TX
Tommie was very attentive. I had one problem and he called me back several times.
Friendly and great service!
Cathy - Morgan's Point Resort, TX
THE LADY THAT ANSWERS THE PHONE AT THIS COMPANY IS AWESOME!!! I THINK HER NAME IS SUSAN.
Thanks again, but the washer is making the same noise.
James - Granger, TX
Fast and friendly
Cindy - New Braunfels, TX
My service representative was it knowledgeable and acted quickly!
Great Customer Service All The Way From Start To Finsh
Jerry - Burnet, TX
Excellent customer service
Eric - Harker Heights, TX
Very professional, everything was covered by warranty.
Bob - Georgetown, TX
Well pleased with service.
Jenn Air Repair
Bob - Lakeway, TX
These folks are awesome. Always on time and always take care of business. They know what they are doing! Thanks.
Larry - Marble Falls, TX
He was very knowledgeable and efficient.
Excellent Service Experience
David - West Lake Hills, TX
Charlotte - Wimberley, TX
Great service, but high prices
Joann - Georgetown, TX
He was very professional & courteous. He did charge a very high price to just put a 4 prong dryer connection on. I heard from several people that it is a very easy thing to do. I'm injured so I couldn't do it. I asked him to check our washer to see if the movers connected it right. Thank goodness I did. He was very thorough & found they didn't turn hot or cold water on & didn't connect drain. Could've ruined our new house. He was very reasonable on that.
Kenn - Georgetown, TX
We have Ice (the good kind)
Rebecca - Austin, TX
Luis arrived early, brought everything he needed to diagnose and repair the problem - in FIFTEEN minutes! I’m a happy camper!
Shannon - Lago Vista, TX
Gina - Austin, TX
Martin - Austin, TX
Very professional and knowledgeable.
Bill - New Braunfels, TX
Jose - Austin, TX
Amazing Quick and Curtious
Jose - Jarrell, TX
Cynthia - Austin, TX
The technician was prompt and efficient. He went out of his way to make sure we knew what parts to get.
Lana - The Hills, TX
Leo fixed my old glass cooktop on time with parts that I had ordered. He is very capable and professional.
Angela - Liberty Hill, TX
Paul did a great job.
Rex - Austin, TX
Paul Ready called me en route to my home and arrived on time. He diagnosed the problem as an issue with the installation of the dryer periscope vent. He resolved the issue and was finished within 30 minutes. Thank you, Paul.
Great job and care given
Sue - Marble Falls, TX
I knew exactly when Paul would arrive.
Kirk - Austin, TX
I hate when I have to take a day off work to wait for service and cant get other things done because of a long "maintenance window". Appliance Express let me know the day before of a 4 hour window, And the day of service that was narrowed down to less than 30 minutes.
Charlene - Pflugerville, TX
Corey - Seguin, TX
Technician was respectful and extremely knowledgeable.
A little disappointed
Thad - Austin, TX
Problem was identified but service techs didn’t have materials to make repair. Told me how to do it but it was more difficult than I thought and still not fixed.
Karam - Austin, TX
THE REPAIR WAS DONE QUICKLY.
William - Lexington, TX
THE TEH WAS POLITE AND WORKED QUICKLY TO REPLACE ALL THE PARTS. MY OVERALL EXPERIENCE WITH THE TECH'S FOR THIS COMPLPANY HAS BEEN VERY GOOD. ALAYS POLITE ANDINFORMATIVE. I WOULD SAY THE ONLY NEGATIVE EXPERIENCE IS IN THE DECISION PROCESS FOR PROCESSING MY WARRANTY. I HAVE HAD TO MISSS 8 DAYS OF WORK SINCE THIS WARRANTY CLAIM STARTED AND REPEATED BREAKDOWNS. THIS APPARENTLY FALLS ON WHOEVER MAKES THE DECSIONS ON HOW MUCH THEY WANT TO FIX AT THAT TIME. ALL THE TECHS WERE PREETY THOROUGH IN THEIR ASSESMENTS BUT FOR SOME REASON IT TOOK 4 TRIPS TO GET THE ORIGINAL STATED ISSUES ADDRESSED. HOPEFULLY THE APPLIANCE IF FINALLY FIXED.
Responded quickly to my request. Kevin was very knowledgable, polite and completed work quickly.
Jane - Austin, TX
Quick and professional
Heather - Georgetown, TX
Great experience and will call in the future if repairs on other appliances are needed.
Rajesh - Austin, TX
Troy - Lakeway, TX
The technician was polite and you could tell right away he knew what he was doing. He had the parts needed with him on the first visit and replaced the parts quickly and now the dishwasher works as it should.
Robert - Cedar Park, TX
Quick, on time service.
Great service, fixed it like new.
Brenden - Austin, TX
Doris - Bruceville-Eddy, TX
Timely arrival; very courteous & professional; great service!
Prompt and professional.
Malcolm - Dripping Springs, TX
Dean - Austin, TX
Jenny - Leander, TX
Tyler was great!
Jonathan - Austin, TX
Prompt, quick, easy, effective. No issues. Great service.
Ronnie - Killeen, TX
Joseph - Seguin, TX
Worked on Whirlpool dishwasher
Quickly assessed and solved the problem
Pat - Austin, TX
This service representative is very courteous, thorough and patient with this new user. He is an asset to your team.
Water Dispenser Drip
Kevin Bell gave up an approximate thirty-minute heads up that he would arrive at our house, which was very appreciated. He was professional, polite and very knowledgeable about fixing our problem. We were very pleased with the service and repair. We would definitely use Appliance Express again if needed.
Jason - Austin, TX
Cathy - Lago Vista, TX
My entire experience was excellent. The team did a very nice job of keeping me informed the day of service through emails, texts, and phone calls. James was awesome! He was very knowledgeable and able to fix the problem promptly.
Elizabeth - Austin, TX
Great Service! Friendly and fixed the problem quickly.
Lynn - Austin, TX
All Service Great - Refrigerator, Washer & Dryer Tha
Denise - Georgetown, TX
The above says it all!
quick, friendly, compotent
Cheryl - Dripping Springs, TX
Amazing service. Thank you!
Wendy - Austin, TX
Andy is very friendly, he was on time and he wasn't phased by my barking puppy-in-training. He fixed my 6 month old dryer and my 14 year old fridge without any problems. He called ahead - which is so helpful and he was quick and neat. Appliance Express overall was great to work with too. From my initial call to the reminders and confirmation calls. Everything about the process was easy and professional. Thank you!!
Sally - Lakeway, TX
Thanks Paul for getting my dishwasher up and running in time for the 4th of July long week-end. My "dishpan hands" appreciate it!
Great job. Very professional.
Kent - Lampasas, TX
Debbie - Bastrop, TX
Very courteous and fast service.
Ramesh - Round Rock, TX
work was done professionally
very courteous , knowledgeable , and quick - a pleasant appliance repair experience
Clyde - Leander, TX
Fast and friendly repair
Sarah - Manor, TX
I was so upset that my new stove was already having problems. Each time I went to use it, something else was no longer working. Scott replaced the brain, and now it's running well again.
Skilled, efficient, friendly...
Roy - Spicewood, TX
Scott - Gatesville, TX
He did a great job
Laurel - Austin, TX
Great service, prompt, quickly fixed my problem
Michael - Austin, TX
Fast, efficient, professional and courteous
Michelle - Belton, TX
The technician was very knowledgeable and professional!
Very knowledgeable Technician
Sharlana - Austin, TX
Claudia - Lakeway, TX
Professional, kind and respectful.
John - Austin, TX
Jennifer - Briarcliff, TX
My husband was there when he did the work and said he did a great job.
Tech was professional & took care of the problem & gave good information.
Beverly - Austin, TX
Have had many problems with this qppliance. I hope the problem is finally resolved.
Wilson - Georgetown, TX
After six service visits, the oven finally preheats to set temperature and holds it fairly steady. Thank you!
great job - no complaints
Eli - Austin, TX
Tom - Pflugerville, TX
Steve arrived promptly, put shoe covers on before coming in the house and was very professional and personable.
Great service and the tech kindly explained the process
John - Round Rock, TX
Hilary - Austin, TX
Tyler was professional and kind. He did a great job!!
Margarete - Austin, TX
Scheduling should to be more closely linked with GE Customer Service to provide more accurate details & service date, per customer request.
Yevgeniy - Austin, TX
Timely. Effective. Courteous. Fixed refrigerator.
Very professional and knowledgeable
Luis - Pflugerville, TX
Got ice maker up and running!
Justin - Dripping Springs, TX
Thomas - New Braunfels, TX
Replaced freezer drawer gasket
Keith - Georgetown, TX
Joel did a fine job. He explained what he was doing and why. Hopefully this will fix our continuing problem.
Jerry - Meadowlakes, TX
on time, great service
Rosie - Leander, TX
Jonathan was very professional and helpful! He made a frustrating situation a lot less stressful. Thank you!
Jeff M - Lakeway, TX
You never know who is going to show up to do service and is this the right person to fix the problem. Paul is probably the best technician that I have had service our appliances. He is very knowledgeable and professional. This is the guy you want working on your appliance.
Ligong - Austin, TX
Jonathan identified the issue quickly and correctly. Great job!
It was a great experience all things taken care of in forty minutes
Janice - Georgetown, TX
Terry - Buchanan Dam, TX
Was so glad to have such professional service from Clif on my GE appliance. Very courteous. Repaired my appliance on the first trip. Could not be happier.
Erin - Bertram, TX
My refrigerator was fixed in no time at all. Jonathan was professional and very friendly.
James - Georgetown, TX
Tommy arrived on time and quickly diagnosed a cause for the leak under the washer. However, when I explained to him that there was also water puddling 2-3 feet away from the washer, I don’t think he understood or believed that could happen. He could see that the motor had a leak that was causing water to pool under the washer and near its edge only. I hope that indeed our washer will not leak again when we run it.
Kept me informed about what was happening; prompt return with part
Debra - The Hills, TX
Dana - Cedar Park, TX
Lou was super friendly and knowledgeable.
Turned out bad
Nora - Pflugerville, TX
I had my circuit board replaced on my oven because the bottom oven would turn on by itself and we could not get it to turn off. Now neither of the ovens will stay on. We turn them on and it gives us an error code and shuts off. 🙁 so now I am out two ovens.
Marlisa - New Braunfels, TX
polite and professional
Linda - Buchanan Dam, TX
J. arrived on time, corrected the problem on my dryer in short time
Tech was great. Waiting on parts was the only negative.
Cory - Leander, TX
Tech was great. Communication with office could’ve been better. Wait on parts took a long time. Overall it was ok.
Great service. The tech was courteous, respectful, and knowledgeable. He provided for a great experience.
John - Austin, TX
Did a great job
Bobbie - Elgin, TX
Did a great job
Great service. Very punctual
Thomas - Leander, TX
Seems like a well run company from first call to finished product.
problem repaired first time
Lauren - New Braunfels, TX
My Whirlpool microwave wasn't working properly. Appliance Express sent out a tech, who arrived timely, ordered the parts, returned and installed them. Now my microwave works like new. Would definitely use again.
George - Seguin, TX
Unfortunately the ice maker began working at 3am on the day of the representatives arrival. Still working.,
Juan - Manor, TX
He was easy to work with and explained the work greatly.
Chris - Austin, TX
Zachary - Liberty Hill, TX
Great Service with experience and professionalism
Jolynne - Georgetown, TX
Tachen - Austin, TX
Sally - Lakeway, TX
Cannot fully prepare evaluation as part had to be ordered, which will take a week before the dishwasher can be fixed.
Thank you, lots of problems but your company worked hard to solve them
Francheso - Georgetown, TX
Beverly - Canyon Lake, TX
I was suppose to receive a receipt electronically to my email address email@example.com but have not received it yet.
Kimberly - Hewitt, TX
Liz - Austin, TX
Scott was prompt and fixed the issue with our stove.
Sandra - New Braunfels, TX
Kevin was excellent! My ice maker finally works.
Micheal - Spicewood, TX
Paul was great - very professional and he was able to fix my oven without another trip. Also appreciated the call that he was on the way, Phyllis Ungerer
George - New Braunfels, TX
Honest evaluation of my problem.
Really amazing service!!
Tanika - Round Rock, TX
The technician who came in was very pleasant and knowledgeable. He was quick to repair our washer and had a great attitude. Highly recommended!!
work on my steam oven
Deanna - Austin, TX
It was a pleasure dealing with Leonardo and Appliance Express.
Did not fix the problem
Richard - Austin, TX
Professional with expertise and well organized
Bud - Leander, TX
On time, fixed right the first time
Evangeline - Round Rock, TX
Claudia - Lakeway, TX
Bryan - Leander, TX
Professional all the way from first call to visit.
Waldo - Liberty Hill, TX
Very pleased with A.E. as they delivered as promised with no problem. Technician was great and explained work as it presented itself and then fixed it after adding up repair cost. Will recommend and use them in the future.
Ricardo - New Braunfels, TX
Kevin was professional and made sure that we knew what had happened showed us all the problems and got the job done thanks Kevin your amazing
Superb customer service
Leslie - Round Rock, TX
Scott was kind, professional, and knowledgeable.
Eva - Austin, TX
Prompt service, found the problem in short time, checked all.
William - Georgetown, TX
Very pleasant and know what he is doing.
Chris - Leander, TX
Tech was great
Amy - Austin, TX
Ron was professional during the entire process. Fortunately my warranty covered the faulty motor and I was not charged for the call.
Nichole - Temple, TX
Alvin was fantastic! He found a solution to the issue right away. He was so polite, very informative, and did a great job!
Excellent professionalism, still not sure about washer
Scott - Austin, TX
My technician was stellar, but I am concerned that my original issue is unresolved. I have a particularly finicky Maytag. It won't always start on selected cycles.
Leo Exceeded expectations
Cathleen Cranford - Wimberley, TX
Leo was extremely professional, knowledgeable, and courteous. He was patient while listening to my annoyance with this Whirlpool oven. The automation [touch screen] is mind boggling, and the oven is difficult to use. Leo took the time to help me understand the nuances of the newer touch screen ovens. Appliance Express is very fortunate to have this young man interacting with clients. Please let him know how much I appreciated his visit.
Christy - Austin, TX
Melvin - Georgetown, TX
We were very happy with our Appliance Man. Al was a great. Will call when we need someone again. BUT WE HAVE TO HAVE AL!!
Margaret - Austin, TX
I've used Appliance Express several times and have have always been extremely pleased with their service and their repair staff. Always extremely polite and informative.
Super Service. Thx
Michael - Liberty Hill, TX
Magdy - Austin, TX
Karen - Spicewood, TX
Highly professional service Paul did a great job
Santiago - Buda, TX
Awesome service by Leonardo
Patricia - Lorena, TX
Dale - Austin, TX
Excellent as always!
Steven - Austin, TX
Tyler was polite, considerate and efficient.
Richard - Woodway, TX
Tech was friendly and courteous.
Dean - Austin, TX
Great service! Very knowledgeable.
Ralph - Austin, TX
Repair of LG Refrigerator
David - Georgetown, TX
Express Appliance came out the same day that our refrigerator failed and performed a diagnosis. The technician, Joel, was on time and very polite. We were very happy with the repair and service.
Terry - Leander, TX
Jason - Temple, TX
Jose - Killeen, TX
Very professional and very knowledgeable in his work
Quick Diagnosis and fix of our wall oven.
Gerard - Austin, TX
Joseph did a great job figuring out the problem in our brand new Whirlpool oven.
Was prompt and very friendly
Randall - Bastrop, TX
ice maker service
Dave - Round Rock, TX
jonathan did excellent diagnosis and repair/correction
Tamara - Austin, TX
Tyler was polite, skilled, and his work did not create a mess. very happy with job.
George - Cedar Park, TX
Scott was friendly and knowledgeable. Great customer service
Casey - Austin, TX
The pricing seems a bit steep for the time and parts. The total ended up being just $50 shy of a new microwave for a door switch and fuse.
Janice - New Braunfels, TX
Margaret - Granger, TX
The technician was very friendly and polite. He was knowledgeable and easily took care of the problem. I was very satisfied with his work.
Very nice guy!
Jodi - Austin, TX
Michael - Horseshoe Bay, TX
it doesnot make the noise now as of june 6,
Dawn - Lago Vista, TX
Now after a weekend of doing laundry it is making the noise again . I will call the GE people again. Appliance Express has been great.
Brad - Lakeway, TX
Paul was wonderful. Personable and showed me everything that was going on so I understood. Would definitely deal with again.
Clay - Austin, TX
David - Cedar Park, TX
On time and great service
Zulma - Georgetown, TX
The technician was very knowledgeable, came with parts so another appointment would not have to be scheduled. He was friendly and polite and quick in serving the washing machine.
Terry - Horseshoe Bay, TX
Very knowledgeable; quick install
Very professional, helpful
Paul's Lakeway Customer - Lakeway, TX
Paul arrived promptly, diagnosed problems, and gave excellent service. If service is needed in the future, Paul is who we will request.
Glenn - Paige, TX
Lukasz - Austin, TX
Excellent service representative. Knowledgeable, friendly, informative and very helpful.
Appreciate the Common Sense approach
Roxanne - Georgetown, TX
Of course when Thonas checked out my washer it was no longer Not Spinning. Instead of going through a series of “shots in the dark” to determine the WHY of the problem. He simply said to wait and call back if it did it again in order to get a little more info and solve the the problem without incurring a lot of expense. I appreciate his integrity and common sense.
Joe - Briarcliff, TX
Great service!! Friendly, professional and efficient!!
Arthur - Kyle, TX
We had our microwave stop working and Whirlpool quickly got it fixed! They worked fast and around my schedule.
Tommy was great!
Allison - Georgetown, TX
Alta - Spicewood, TX
Good experience. Unite knowledgeable
John - Austin, TX
Mario - Wimberley, TX
Luis did a great job servicing our refrigerator!
Steve - Cedar Park, TX
Lou was professional, knowledgeable and friendly.
Matt - Austin, TX
Lou S. was great. He quickly determined the issue and knew exactly how to fix it. I could not have asked for a better experience
Larry - West Lake Hills, TX
Frankie - Lago Vista, TX
Thank you! You are the greatest!
Pamela - Georgetown, TX
My tech was excellent!!
Top Notch Service
Jennifer - Austin, TX
Leonardo Cantu , with appliance express was top notch! Great service!
John - Horseshoe Bay, TX
Tommy showed up on time, was very professional. He was respectful of our home and was very knowledgeable of the product he worked on. We did not have to wait for parts to be ordered, he had everything that was needed.
Pulte - New Braunfels, TX
Job was completed in a timely matter. Report back from homeowner was that tech was very friendly and knowledgeable.
Maytag Repairman Visit
William - New Braunfels, TX
Jadell - Blanco, TX
Robert provided excellent service. He knows his trade very well and was able to service my double ovens quickly and thoroughly. He was a pleasure to have in my home.
Vilma - Temple, TX
It was quick and easy to fix.
Jonathan was an excellent service technician. We will definitely use Appliance Express again.
D - Liberty Hill, TX
Marshall - Burnet, TX
Service rep was on schedule and completed fix promptly. My experience with Appliance Express was very satisfying. Would recommend them anytime.
Absolutely Phenomenal Service, Knowledge, Efficiency
Linda - Pflugerville, TX
Joel gets my highest compliments. He was exception in every way. You've got my business!!!!
Herbert - Temple, TX
It took almost 30 minutes to get an appt. It wasn't that way with previous server.
Dennis - Taylor, TX
Fast friendly service!
Carlos - Austin, TX
Jared showed up on time, he was friendly, quickly diagnosed and repaired my problem, and was very informative for me too!
Jesus - Austin, TX
AM so happy With your service. Great comunication. Excelent service .
Luis is AMAZING!
Janet - Austin, TX
Luis was on time, professional and fixed the refrigerator in no time at all! I truly appreciate his expertise and being so friendly as well! He is an asset to your company!
Ice maker/ Refrigerator
William - Austin, TX
On time and did well with the issue. Communicated the problem and solution well
Very Satisfactory Transaction
Ronald - Dripping Springs, TX
Prompt, courteous, reasonably priced. Outstanding Service!
RANGE KITCHENAID KGRS807SSS00 Arrived on site for keypad error code . Ran diagnostics got confirming error code . Found something had dripped on ribbon cable connection .cleaned connection up. All keys are working properly . No gas leak detected at time of service. complete .
DRYER WHIRLPOOL WED8500DC4 Arrived onsite and tested operation found unit working properly. Gained access to internals and checked for visible signs of malfunctions found nothing had failed. Customer states that it takes a little longer than she wants for clothes to dry. customer to have vent cleaning service come out clean the exhaust vent. Found it to be clogged on top of roof. Job complete.
DISHWASHER KITCHENAID MDB7100AWS Arrived onsite and installed previous diagnosed part. Tested unit found unit working properly as it was designed. Job complete
REFRIGERATOR KITCHENAID KBFO42FTX05 Arrived on job for complaints of door not closing. Found the door will not open or close properly gasket not attached on bottom side of door and about half on top side. Steamed the rails so door could be used. Removed door and properly installed gasket and reattach door and checked.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for refrigerator freezing up. Tested system found that the diffuser was faulty. Ordering a diffuser W11317276, and cover W11048608. ; ordrng 1 W11048608 (cover) and 1 W11317276 (diffuser)"
WASHER MAYTAG MVWB855DC3 "Arrived on site to inspect washer for no power to console, inspected washer and found no power to console and no UI lights, replaced console and tested for all functions and found no issues. Job complete"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for the refrigerator not making ice. Ran diagnostics and found error code E5 timed ice making. Tested ice box fan and found that it’s not working properly. Fill test passed and ice maker harvest test passed. Replaced ice box fan and tested good. Complete
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived to inspect dishwasher not washing.Put unit into diagnostics test mode and unit pump and motor worked briefly and stopped.Also got F7E1 heater error side.Ordering heater and returning with pump and motor.Customer rescheduled .; ordrng 1 W10703867 (HEATER)
DISHWASHER WHIRLPOOL KDPE234GPS0 "Arrived to inspect unit not closing, found hinges bent, replaced hinges and strike and tested properly"
REFRIGERATOR KITCHENAID KFIS25XVMS2 Arrived onsite and found fresh food at 80 degrees and found freezer food at 80 degrees. Unplugged unit and plugged back in found that the starting relay had failed. Checked compressor and found it to be burning hot. Checked voltage to compressor and found proper voltage Unit would click on then click off after 5 seconds. Installed new starting device and found that the condenser fan had failed and does not come on. Unit I’ll need new condenser fan and compressor to repair. ; ordrng 1 12825101 (MOTOR FAN ) and 1 AUTHO (AUTHO) and 1 CNOTE (SS TECH) and 1 W10134623 (sub w10160407) and 1 WPW10143759 (dryer)
RANGE KITCHENAID KSGG700ESS1 Arrived onsite to replace parts ordered by previous tech. Replaced regulator. Tested unit. Unit test good. No leaks at this time. Job complete
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for unit not cooling the refrigerator portion of the unit. Tested unit. Only getting up to 50 degrees. Ordered part and need to bring parts back for the job. Rescheduled with customer. ; ordrng 1 WPW10248595 (control)
REFRIGERATOR WHIRLPOOL WRX735SDBE02 Arrived onsite and found water line not inserted fully at the valve. Inserted fully. Issue subsided. All checks good. Advised customer on repair.
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived to inspect unit not heating, replaced trans, cap mag and dode and still no heat. Checked connections, unit needs control to repair.; ordrng 1 W10891908 (cntrl-elec)"
REFRIGERATOR LG LMXS30796S/00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found ice buildup around icebox fan motor. Removed ice and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
REFRIGERATOR KITCHENAID KRFC704FSS01 "Arrived on site for customer complaint of unit no making ice, found fill line had a little piece of ice, when I removed the ice maker, the ice from fill tube popped out and unit tested good.
DISHWASHER BOSCH SHP865WF5N/11 "Arrived on site for dishwasher not complete if cycle. I inspected unit and work area. I found no fault codes in failure code storage. I ran the unit through the customer service program, no faults appeared and the unit operated as designed. Customer stated that when the unit stops the red light starts flashing at the bottom of the unit. I explained to the customer that the flashing red light means someone either opened the unit while in operation or the unit can’t tell if the door is closed. When that happens it will pause its self, and to press start to up pause the cycle. I replaced the door lock assembly, with a new one just Incase the lock is failing intermittently. Job complete. No water leaks detected."
VENTHOOD UNKNOWN WVW53UC0FS2 "Arrived on site for lights flashing . Found lights would blink on for a second the shut off for a min. Lights would just repeat . Replaced both led lights . Same result . Checked and transformer is properly wired in. Ordering led driver control. . ; ordrng 1 W11282989 (transformr, LED DRIVER)"
OVEN FRIGIDAIRE FEF336BCC "Arrived on site for dead oven . Found wall out let is broken ,could twist power cord and unit would come on . Tested unit ,all four burners and oven on at same time . All checked normal . Called customer and informed him that the outlet will need to be replaced . Left breakers off as safety precaution.
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the ice box fan. I tested the unit and the fan is working as designed. Call complete.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for a no cool refrigerator. I found a failed start device. I replaced the start device and tested the unit. The unit is working as designed. Call complete.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site for no ice. Diagnosed frozen fill tube,removed obstruction in fill tube,ran icemaker through a cycle water filled icemaker unit working as designed"
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for a dishwasher leaking water at the front. I found the vent bent causing the gasket between the inner door and vent not to seal properly. I replaced the vent and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher not cleaning dishes and rust in the tub. Upon further inspection, I found rust spots on the upper and lower dish racks. Unit is operating as designed, but the racks are leaving rust on the dishes and inside the tub. I am ordering the upper and lower dish racks and scheduled return service. No water leaks observed during service.; ordrng 1 W10909088 (dishrack upper) and 1 WPW10525643 (lower dishrack)"
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to test unit for unit leaking. Found bad ent replaced vent test unit and unit test good job complete. No leaks present at this time.
WASHER WHIRLPOOL WFW560CHW0 "Arrived on site ,replaced control and UI console . Ran diagnostics . No error codes and unit performed normally in testing . No water leaks detected at time of service . Job complete ."
WASHER AMANA NTW4516FW0 Arrived onsite and repaired leak in drain hose using sealant. All checks good. All checks food.
DISHWASHER FRIGIDAIRE FDB1050REC0 Arrived on site for dishwasher leaking. Tested the system found that tub was cracked. Job complete
DISHWASHER WHIRLPOOL WDT790SLYM1 "Arrived on site to install previously diagnosed and ordered part. Due to the drain pump failure, I removed and replaced the drain pump and tested the unit. Unit failed to drain again. I found the drain hose check valve was bound up with debris. I was able to clear the debris and retested and the unit is operating as designed.No water leaks observed during service, job completed."
DRYER ROPER REX5634KQ0 "Arrived to inspect dryer only drying on high heat.Found several issues causing the unit not to preform properly.The door had been punched by customers son’s several times to get it to close.Door has to be lifted and nearly slammed to close.The dryer ventilation system hasn’t been cleaned , from what customer says, “A long time”.The dryer vent tube was crushed not allowing proper heat transfer from unit to ventilation system.Tested the unit on High heat and timed dry and unit element cycled on and off.Unit preformed properlyJob complete"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no cool. Powered unit on compressor powered on,removed evaporator cover,no trace of frost. Powered unit off found oils around where thermistor clips to evaporator which caused leak due to manufacture thermistor install. Due to oil leaking caused plastic housing and drip pan to weaken and break. Unit will need a new housing,drip pan,and evaporator.; ordrng 1 W10503486 (HOUSING) and 1 W10836964 (DRIP PAN) and 1 W11087438 (MOTOR EVAP) and 1 W11116006 (EVAPORATOR )"
WASHER WHIRLPOOL CET9000GQ0 "Arrived on site to inspect washer/dryer combo unit with washer not filling. I placed the unit in diagnostics and tested. Unit filled and drained, but when the drum was to be turning, nothing was happening. I found the motor functioning properly and then found that the drive belt had shredded and the motor wasn’t able to turn the drum. I advised the customer of my findings and am ordering the drive belt. No water leaks observed during service.; ordrng 1 WPW10260319 (belt)"
COOKTOP BOSCH PCK755UC/01 Arrived on site to diagnose a cooktop with a burner that is not having proper flame size. Tested unit and found orifice clogged. Removed orifice and cleaned burner head assembly. Replaced orifice and tested unit. Found all is functioning properly at this time.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to inspect unit with water in freezer and ice bucket issues, found hole in bucket from ice expansion. Also found drain pan warped due to backed up drain. Will need drain pan, and ice bucket to replaced. And 2HRS due to machine dis-assembly ; ordrng 1 CNOTE (2HR WINDOW ) and 1 W10836964 (pan-drip) and 1 W11129522 (ice-contnr)"
WASHER MAYTAG MHW5500FW1 Arrived to install previously ordered part.Removed and replaced the water level sensor.Unit now works as designed.All water lines were dry at the time of service.Job complete
RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for door missing. customer did not have the correct door and took photos that it was not the correct door and that the customer will need to send us photos when they have the correct door to reschedule
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. Found ui power cycles after setting bake cycle. Found ui incorrect part. Verified correct part in box and installed new ui. Tested operation and found unit working properly. Job complete
REFRIGERATOR WHIRLPOOL KSSS48QTX00 "Arrived onsite for freezer warmer then normal . .found temps in freezer about 30. Inverter flashing 4 for compressor failure . Cond fan is running ,compressor extremely hot. Couldn’t find dye up top . Ordering sealed system repair ,3 hrs ,two man , compressor ,heat exchanger ,up drier ,secice port ,pan heater . Evaporator. Will need AUTHO. No water leaks detected at time of service.please call to set return; ordrng 1 2MEN and 1 3HRS and 1 AUTHO and 1 HEATEXCHANGER and 1 SERVICEPORT and 1 UVDRIER and 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WPW10281063 (heater-pan)"
WASHER MAYTAG MVWB865GW0 "Arrived on site to install previously diagnosed parts to resolve banging sound coming from unit. Installed new clutch due to finding old clutch didn’t look centered and had some rubs on it. Installed new clutch and verified it was centered. Tested spin and found all was smooth. Customer will retry with heavier items, and were advised on proper loading. All appears to be working as designed at this time. Call complete."
WASHER MAYTAG MHW6630HC0 Arrived on site to diagnose a washer that is leaking from the dispenser. Found dispenser allowing water to bypass soap drawer. Water valves and dispenser assembly will need to be replaced to complete repairs. ; ordrng 1 W11316600 (DISPENSER ASSEMBLY )
FREEZER GE GSL25JFTABS "Arrived on site to insect fridge for leaking out of bottom of cabinet, upon inspection found the drain line clogged with junk and keeping evap drain water from exiting, cleared out tubing and checked all drain parts. No leaks found, Complete"
RANGE WHIRLPOOL WMH31017HB4 Arrived onsite for the microwave not working properly. During testing found that there were 2 connectors on the main control board that where not in the right placed according to the wire schematic. Swapped the connectors to right placed and getting error code F1E4. Ordering control board. Office to reschedule. ; ordrng 1 W10892389 (cntrl-elec)
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to replace console. Found board to be console ordering new board W10906426 and new sump and motor W11025157 and new harness W11227372; ordrng 1 W10906426 (CONTROL BOARD ) and 1 W11025157 (SUMP AND MOTOR ) and 1 W11227372 (HARNESS )
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for no ice. Ran diagnostics E5 error on icemaker,faulty thermistor on icemaker mold,removed icemaker installed a new icemaker,power cycled unit. Ran diagnostics icemaker passed harvest,fill and ice box fan"
OVEN JENN-AIR JJW2430DS00 Arrived on job for complaints of stuck button code. Confirmed code in diagnostics. Replaced console and tested unit all functions working properly.
RANGE FRIGIDAIRE FEF365ASG Arrived onsite and tested operation found unit cutting on and off ever 3 to 4 seconds. Gained access to switches found visible signs 2 switches had failed due to grease build up. Installed new switches and tested operation found unit working properly. Job complete.
DISHWASHER WHIRLPOOL WDP370PAHB0 Arrived onsite to replace drain pump orders by previous tech. Replaced part. Could not test unit as customer had unit disconnected completely. No issues at this time. Job complete
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
DRYER WHIRLPOOL WED5620HW0 Arrived onsite for display to unit design blank when trying to power on. Tested unit. Control panel not responding. Replaced control panel. Tested unit. Unit test good. No issues at this time. Job complete
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the fill valve and tested the unit. The unit is working as designed. Call complete.
OVEN WHIRLPOOL WOC75EC7HV03 Arrived on site to diagnose an oven microwave combination that is not responding to controls and automatically turning on and off without user input. Found control panel malfunctioning affecting both m/w and oven operation. Office will need to contact manufacture and get new parts directly from manufacturer stock along with panel wiring harnesses. Office to set return date.; ordrng 1 GETPANELFROMFACTORY (NEW NEW STOCK PART) and 1 W11325605 (HARNESS) and 1 W11356990 (HARNESS) and 1 W11428870 (PANEL)
ICE MACHINE WHIRLPOOL KUIX505ESS2 Arrived on site and tested operation. Found very low water flow through valve but good water pressure to unit. Installed new valve and tested operation. Unit tests good. Job complete
MICROWAVE WHIRLPOOL WMH73521CS6 Arrived to inspect microwave issues.Customer advised the failure happens when she cooks doors on stove that produce lots of steam.I advised her to use the microwave exhaust fan when cooking on stove.Unit works as designed with no failures.Job complete
VENTHOOD UNKNOWN WVW53UC0FS2 "Arrived on site to inspect vent hood lights. Upon further inspection, the customer advised that the lights turn off and on and sometimes flicker or dim. I tested the lights and the blower and all operated as designed. When I moved the lights harness, the lights turned off and then came back on. I found that the connections were loose. I attempted to tighten the connections but it failed. I removed and replaced the lights and retested and they are operating as designed. Job completed."
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site to inspect refrigerator crisper drawer lid broken. Upon further inspection, I found that the right endcap was broken and the crisper drawer lid would not stay on. I am ordering the right endcap and scheduled return service. No water leaks observed during service.; ordrng 1 W10874836 (endcap RIGHT SIDE)"
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for refrigerator not cooling. Found compressor run hot and pulling 1.67 amps. Removed RC evaporator cover and found no frost pattern. Did SS check list. Ordering SS repair and needed parts. Office to schedule return trip. 2 hour job. Authorization needed. No water leaks present at time of service.; ordrng 1 8201675 (compressor) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
RANGE GE JGB860SEJSS Arrived on site to diagnose an oven That will not bake. Tested all parts and components and found unit fully functional at this time. Advised homeowner on the possible issues but since I was not able to duplicate any failures an accurate diagnosis was impossible. No further repairs needed at this time and all is working properly.
REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived onsite and tested operation found unit not cooling in fresh food. Gained access to the evap and check the thermistor on freezer evap. Tested for continuity and found thermistor open. Unit will need new thermistor to repair. ; ordrng 1 WPW10384183 (thermistor)
WASHER WHIRLPOOL WFW9620HBK0 Arrived on site and inspected washer and found user interface is not loading properly and shows an hourglass. Will need to bring back user interface to correct the problem.; ordrng 1 W11408902 (UI/dOOR )
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for washer lid locked. I inspected unit and work area. I found the control board sending voltage to the lid lock while manually locking and unlocking it. Found lid latch to have failed. Unit operates as designed, no water leaks detected. Job complete.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite and found unit operating as designed. Advised customer on use and care. Also was advised customer needs racks as they are beginning to rust out. Ordering racks. ; ordrng 1 W10161215 (dishrack) and 1 W10909088 (dishrack upper)
FREEZER WHIRLPOOL WZF34X20DW01 Arrived onsite for the freezer leaking water. During testing found that the low side line on the compressor is frozen solid. Checked pressure and could not get an accurate reading because the compressor is surging. Will need a sealed system repair. Ordering compressor and evaporator. Office to reschedule. ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator)
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for water leaking and ice in vent. Removed cover,found right side of evaporator incased in ice. Defrosted evaporator diagnosed water not correctly draining from right side causing evaporator to ice up,verified with tech support,reinstalled cover correctly to liner slots,checked seals good. 7727762478"
REFRIGERATOR WHIRLPOOL WRT318FZDM01 "Arrived on site for refrigerator defrost not working. Tested the system found that the defrost fuse is faulty. Replaced the defrost harness. Tested the system, everything works as designed. No water leaks at time of service. Job complete."
WASHER MAYTAG MAH9700AWM Arrived on job to replace hose from dispenser to tub. After replacement test operation no leaks detected at time of service.
MICROWAVE LG LMV1683ST "Arrived on site for microwave not heating. I inspected the unit and work area. Customer stated the unit is now heating. Went to pull the unit from to cabinet to inspect the wiring, and found one of the bolts head stripped out. Unit is operating as designed. If customer calls back for not heating we will not have to return with the bolts 3861W1A043H to reinstall the unit into the cabinet. Job complete."
WASHER MAYTAG MHW5630HW0 Arrived on site for washer no operations. Upon arrival customer informed me that issue is that unit does not seem to work as well as expected and some times has to adjust load. Tested and inspected unit and found all operations normal. Checked for error codes and found F0E5 (Off balance load) and F0E1 (Load in drum during Clean Washer cycle) instructed customer on use and care and practice for best performance. No water leaks present at time of service. No repairs needed at this time.
DRYER WHIRLPOOL WED6400SB0 Arrived on site for dryer not starting. I inspected the unit and work area. I found the thermal fuse was failed. I replaced with new and unit started operating as designed. I spoke with customer about having their dryer vent cleaned out once year. Job complete.
WASHER MAYTAG MVWX655DW0 "Arrived on site and inspected washing machine and found clear case has failed, oil is leaking from bottom end shaft has deteriorated and wash plate is no longer attached. No water leaks from connections at time of service, job complete"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to install parts to fix water sound issue, upon install of connectors and pex tube along with regulator with no change in sound. Instructed customer that during dispensing the sound heard is within functional reason. Complete"
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to install sleeves. Installed part test unit and unit test good job complete.
UNKNOWN UNKNOWN OLD "Arrived on site , found some minor cosmetic damage due to age of model. Dispensing as normal . No leaks detected at time of service . Job complete"
FREEZER GE GFE26JEMAFDS Arrived onsite and installed handle to repair. All checks good.
WASHER GE GTW335ASN0WW Arrived on job for complaints of shaking. Found the cold valve line no water. Checked hose found the hose clogged no water will even flow through hose. Valve will need to be replaced and customer will call back after plumbing is repaired. ; ordrng 1 WH13X26534 (VALVE)
ICE MACHINE KITCHENAID KUIC18PNXS3 Arrived onsite for an ice machine that needs to be cleaned. Ms had already cleaned the unit and the problem is it’s not making ice. I tested the unit and found it not filling with water and the recirculating pump running dry. The fill valve and the recirculating pump need to be replacedOrdering the pump and valve. ; ordrng 1 2313702 (PUMP ASSY-RECIRCULATING) and 1 WPW10340983 (VALVE)
WASHER MAYTAG MHW6630HC0 "Arrived on site and tested operation. Found power, start and options button on right side of ui not responding intermittently. Also found unit jumping steps in diagnostics and not completing properly. Upon further inspection I found the drain pump is draining slowly and cutting off. Unit will need new control panel, Acu and drain pump to repair. ; ordrng 1 W11325573 (cntrl-elec)"
RANGE GE CGS700P2M2S1 Arrived on job for complaints of burner not working properly. Found the back left side of burner not lighting. Not enough as flowing to maintain a flame and too much gas to center. Switch orifice and the burner now working properly. Also the control display not working. Will need control ; ordrng 1 CONTROL (ITEM 136)
REFRIGERATOR WHIRLPOOL GS6NBEXRL01
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for noise compliant. Compressor powered on loud vibration noise from condenser coil,raised unit,adjusted condenser coil to prevent vibration against cabinet,noise no longer present."
DISHWASHER GE ZDT870SPF5SS Arrived on job for complaints of not drying. Ran diagnostics and found the heater in pump not working. ; ordrng 1 WD35X20599 (variable speed pump)
REFRIGERATOR KITCHENAID KSSS48QMX01 "Arrived on site for customer complaint of knocking noise and leaking out of dispenser, found bad connection at water valve from fitting water line and air baffle faulty. I replaced water valve and air baffle, also need the fitting/water line due to dripping out of dispenser water line. Ordering water line/fitting. ; ordrng 1 8201537 (fitting) and 1 CNOTE (2 HOUR JOB)"
WASHER LG WM2487HWM Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete.
WASHER WHIRLPOOL NFW7200TW
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived to inspect unit with no light. Replaced and tested properly
MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on job for complaints of buttons not working.
REFRIGERATOR FRIGIDAIRE PHS68EJSB0 Arrived onsite and tested unit and found it to be operating properly with temps of -5 in freezer and 36 in the fresh food empty. Advised customer on best practice for ventilation.
DRYER MAYTAG MEDB765FC0 Arrived on job to replace belt and motor. After replacement test operation. Vent clear.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived onsite and found unit had not been reassembled quite right. Correct misalignment of lower drawer to correct upper drawer track.
DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of not starting. Found the start button not responding. Replaced overlay and test operation. Dryer working properly.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to inspect unit with ice melting together, and water in RF. Found drip, pan is warped and needs replaced, found chute not sealing causing ice to dump, Also found del door control corroded and wires broke inside. Will need deli drawer with UI as well. and 1 W10815668 (dor-fip bl) and 1 W10836964 (pan-drip) and 1 W10919724 (door-ice)"
RANGE JENN-AIR JED8430BDB18 Arrived on site to replace infinite switch for cooktop. Replace right front infinite switch and tested unit. Found all is functioning properly at this time.
ICE MACHINE WHIRLPOOL KUIC18PNXS3 Arrived on site and inspected unit for leaks. Found supply line has cracked at valve and water line is stuck in valve due to corrosion. Unit will need new supply tube and valve to repair. Installed new valve and tube. Tested operation and found unit working properly. Job complete
VENTHOOD THERMADOR HMCB36WS/01 "Arrived on site for customer complaint of unit making loud noise, I replaced fan motor, unit sounded better, but still louder then customer would have liked."
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for cooling complaint. No ice build up on evaporator,checked temp reading 60 ran diagnostics thermistors reading 48 average temp 41 called tech support ran diagnostics,replaced main control and cover that includes both thermistors."
RANGE KITCHENAID KFDC558JSS00 Arrived on job for complaints of oven turning on by it’s self. Called tech 7727756066 after making attempts to put it in diagnostics failed they asked me to turn off breaker and wait for further
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site to install drain tube and test dishwasher p, replaced drain tube and ran test cycle and drain with no issue, fully drained out to bottom of filter. Complete"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to inspect refrigerator ice maker not working and wires exposed at the bottom.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for unit not defrosting. Called tech support per tech support replaced harness assemblyFile# 7727656398
RANGE WHIRLPOOL WFG320M0BW2 Arrived onsite for RF burner not lighting fast enough. Tested unit. Found that right front burner takes a few seconds longer to ignite. Ordered parts. Rescheduled with customer ; ordrng 1 WPW10183368 (cap-burner) and 1 WPW10515455 (burnr-head)
REFRIGERATOR LG LSXS26366S/00 Arrived on site to replace water valve for refrigerator. Replaced valve and found all is functioning properly at this time. No leaks were found after services were performed.
FREEZER AMANA AQC0902GRW arrived on site and inspected freezer and found currently it is at -7° found all connections on thermostat and compressor to be secure. Could not find a reason customer experienced a loss of cooling for several days. Noted that freezer shares a GFI with another smaller upright refrigerator. Documented with tech line 7727754183"
DISPOSAL WHIRLPOOL GC1000PE4 "Arrived on site to inspect disposal not working. Upon further inspection, I found the unit not plugged in. I plugged the unit in and turned the switch on and it operated as designed. Job completed."
DRYER WHIRLPOOL WED9500TW0 Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal.
DISPOSAL WHIRLPOOL GC1000PE4 "Arrived on site to inspect disposal not working. Upon further inspection, I found the unit not plugged in. Once plugged in, I turned the unit on and it operated but was extremely loud. I found a screw he blades. I was unable to remove the screw; therefore, I removed and replaced the disposal and retested. Unit is operating as designed. I notified the builder by telephone of my findings and repairs. Job completed. I used Part #84211600 from job 256068 to complete the repair."
COOKTOP JENN-AIR CVE4370B "Arrived onsite and found unit module to work perfectly, the unit has 2 more shorted burners in the additional 2 burner modules. Ordering 2 more to repair. Autho required. Office to reschedule. ; ordrng 2 A122BA (module)s"
MICROWAVE WHIRLPOOL WML55011HS3 "Arrived on site to test unit for unit not responding. Found bad control board, replaced control board test unit and unit test good job complete."
WASHER GE GTW465ASN1WW Arrived onsite for clogged valve and found unit hot water line needed to be cleared. Cleared line and reset control to deal with reported glitch in wash cycle. All checks good. Unit is now operating as designed.
WASHER MAYTAG MVWC565FW0 "Arrived on site and smashed off seized agitator, attempted to separate basket from gear case and it would not remove. Will need to bring back tub and basket to correct issue, will also need a second technician. Screws were left inside of fabric softener cap ; ordrng 1 2TECHNICIANS and 1 W10752719 (basket) and 1 W11219115 (TUB) and 1 WPW10215093 (clean out filter)"
OVEN WHIRLPOOL WOD51EC0AS01 Arrived on site to test unit for no power found bad thermal fuse. Test unit both ovens heating correctly job complete
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for the washer leaking . Installed new drawer that was ordered. Washer tested fine and no leaks. Complete
REFRIGERATOR LG LFXC24726D/01 "Arrived on site for noise complaint and water issues. Tested dispenser water working small water tank,won’t give more then a cup of cold water due to design,tested fans adjusted temp to unit to prevent ice from hitting fan blade"
DRYER GE GTD42EASJ2WW Arrived on site for no heat dyer . Will need thermal fuse ( ordering parts research ) fuse is numbered 418 one cabinet front parts . Call to set return ; ordrng 1 PARTSRESEARCH (20 AMP FUSE ) and 1 WE04X25194 (dryer thermostat) and 1 WE04X25195 (dryer thermostat) and 1 WE04X25196 (dryer thermostat)
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived onsite for a dishwasher will failed or broken parts. I found where the lower wash arm came off the pump housing and fell on the heating element melting the arm and putting holes in it. I replaced the lower wash arm and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
DISHWASHER FRIGIDAIRE FDB2310LCC1 Arrived on site to test unit for unit not shutting off found bad control board. Opened bag and found control board broken. Ordering new board 154470603 office to reschedule. ; ordrng 1 154470603 (CONTROL BOARD)
FREEZER KITCHENAID KRMF706ESS01 Arrived to inspect unit with constant power outage message. Re over control and found loose black wire to power supply board . Was able to correct and tested properly
OVEN KENMORE 790.7060901 Arrived on site to install previous diagnosed parts. I gained access to the failed control panel and replaced new along with the overlay. I tested the unit and the bake and broil both came on. Unit is operating as designed. Job complete.
DISHWASHER LG LDF7551ST "Arrived on site to install previously diagnosed and ordered part. Due to the sump/motor assembly failing, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed and much quieter as well. No water leaks observed during service, job completed."
REFRIGERATOR GE GFSL6KKXALS Arrived on site for refrigerator not making ice or dispensing water. Tested and inspected unit and found failed water reservoir and heating element.
WASHER MAYTAG MHW5630HW0 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit being improperly installed and damaged was caused to the rear panel, all four leveling feet and the drain hose that connects the drain pump to the hose going to the drain pipe, I removed the panel, all four feet, and the drain hose and tested. Unit is operating as designed with no error codes and no leaks. Leveled unit and advised the customer of my repairs. No water leaks observed during service, job completed."
REFRIGERATOR LG LFXS29766S/01 "Arrived on site and found display is not working and icemaker will not dispense, ice production is good.After reattaching original display it has started working again and will dispense ice. No further repair is required at this time, job complete"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Tested unit and found temperatures were set to cold causing water reservoir to freeze over. Adjusted temperature settings and advised homeowner on findings. No leaks were found at time of service.
DISHWASHER LG LDF7774ST "Arrived to inspect unit with draining issues, found drain hose to be cracked , u it will need drip hose replaced. And may need pump from glass being in it; ordrng 1 AEM69493808 (DRAIN HOSE ) and 1 CNOTE
DISHWASHER KITCHENAID KDTE234GBS0 Arrived onsite for the dishwasher not working properly. During installation of water valve found a lot of salt settlement inside the water line going to the dishwasher. Advised customer to call a plumber to flush out water lines . Was not able to test dishwasher because I left the water line disconnected to prevent the new water valve from being clogged. Customer is aware of water line being disconnected. Complete
REFRIGERATOR GE UNC15NJBII "Arrived on site for unit full of water and not draining . Found one of the pins in power cord molex had worked out . Reinstalled pin , unit is now functioning properly . No water leaks detected at time of service.job complete ."
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed evaporator motor with harness. Removed failed part and replaced with new. Tested unit and all operations are normal.No water leaks present at time of service.
RANGE THERMADOR PRG366US/01 Arrived onsite for front left burner not expelling gas. Tested unit. Found no gas coming from burner. Ordered parts. Office to reschedule.; ordrng 1 00415499 (VALVE) and 1 00422748 (POTENTIOMETER ) and 1 00422882 (SIMMER CONTROL )
WASHER WHIRLPOOL WTW8040DW3 "Arrived on site to inspect washer valve leaking and oil underneath. Upon further inspection, I found water in the bottom of the basket and when I tilted the unit back, I found a large amount of gearcase oil on all four panels, the drain pump, & the rotor. After getting authorization from the office (SC), I removed and replaced the valve/housing, gearcase & clutch and calibrated the unit. Placed the unit in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed."
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to test unit for inner glass broken. Found glass broken replaced glass test unit and unit test good job complete.
REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived on site for customer complaint of unit making noise in freezer compartment. Unit was not making noise at time of service, instructed customer to try and get video of noise and slightly open freezer to see if that is in fact where the noise is coming from. Checked return air, looked good, unit is cooling properly."
MICROWAVE WHIRLPOOL WMH76719CS1 Arrived onsite for a microwave that is completely dead. I found the filter board fuse open. I tested the door switches and found them working properly and wired correctly. I replaced the filter board and tested the unit. The unit is working as designed. Call complete.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for the refrigerator freezer not cooling properly. Ran diagnostics and found that the UI control and main board were causing the freezer to intermittently stop cooling. All thermistors and fans checked out good. Defrost heater checked out good. Replaced both boards and put defrost setting to basic and refrigerator tested fine. Complete
REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived onsite for a refrigerator not cooling correctly in either compartment. I found a failed compressor and found it extremely hot. I explained this to the customer and turned power off to the unit. The sealed system needs to be replaced. Ordering the compressor, access coupling, UV drier, evaporator, drain pan heater, & heat exchanger. ; ordrng 1 W10508992 (EXCHANGER) and 1 W10841139 (COMPRESSOR) and 1 W10913906 (COUPLER) and 1 WP2306094 (EVAPORATOR) and 1 WP2316878 (HEATER, PAN) and 1 WPW10143759 (DRIER-UV)"
REFRIGERATOR KITCHENAID KFXS25RYMS1 "Arrived on site to inspect ice maker for not making ice, installed tubing due to freezing issues. Replaced tubing and retested. Fill worked correctly. Complete"
DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for the dryer making a noise while running. During testing found that the drum is out of round causing the issue. Ordering drum and roller shafts. Repair kit may need to be used on next visit. Office to reschedule.; ordrng 1 W10899578 (drum) and 1 WPW10359269 (shaft) and 1 WPW10359270 (roller shaft,support)"
WASHER MAYTAG MVWB765FW3 "Arrived onsite for unit making noise. Put unit in diagnostics test mode. Found error code F9E1, F0E3, F3E2. Erased codes. Tested unit in diagnostics. Got drain issues. ;
WASHER WHIRLPOOL WFW87HEDC0 Arrived on site and inspected washer and found a small set of keys in between basket and drum. After removing noise has stopped.
RANGE WHIRLPOOL G7CG3665XS00 Arrived on site to test unit for unit exploded. Found left front valve rusted. Will need new valve and new manifold office to reschedule will need 2 hours. ; ordrng 1 W10286652 (MANIFOLD )
MICROWAVE GE JNM7196SF1SS Arrived to inspect microwave door closing issues.Found the customer has to hold the door closed with a magnet for unit to work.Found the spring in the door is defective causing the malfunction.Ordering authorization and door.Office to reschedule with customer ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WB56X20717 (DOOR ASSEMBLY STAINLESS STEEL )
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Arrived on site to diagnose a refrigerator with damage door gaskets. Found both RC door gaskets torn. Replaced right side gasket but as left side gasket was mispackaged I will need to re-order it to complete repair..; ordrng 1 W10830274 (gasket-fip)
REFRIGERATOR KITCHENAID KSSC48FKS00 "Arrived on site to diagnose refrigerator with higher temps.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for the refrigerator freezer light not working. During testing found that that led module was no good. Replaced the freezer led module and light tested good. Used one led module for repair. Complete
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived to inspect unit with low cooling, water in deli, evap iced over. No ice. Found feeezer to be at proper temp. Found evap iced over and can not access sensor, found unit to fall under service bulletin W11329116C S Code: S? 27311 for these issues. Ran diagnostics and confirmed incorrect control . Will need to return with control, evap cover, advised customer to unplugg 24hrs before arrival.
DISHWASHER KITCHENAID KDTM704EBS1 "Arrived on site to diagnose dishwasher not draining water and leaking eventually. Performed diagnostics and found 2 codes. F8E1 for slow drain and F6E4 for float switch open. Ran unit and attempted to put directly to drain. Could hear unit draining, but fairly slowly. Filled sink to watch it drain, and found even the sink is draining slow. Drain pump is good, but customer seems to have a restriction in the plumbing / or dirty disposal that needs a thorough cleaning. Advised to contact a plumber to further identify where the slowing and stoppage is occurring. Issue need to be resolved by plumber.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite and found basic functions to be working properly in diagnostics. Reset unit and inspected wiring. All checks good. Advised customer to call back if unit does not produce some ice in 48 hrs.
DRYER WHIRLPOOL WED9550WW1 "Arrived on site and inspected dryer and found user interface is failing. Right hand side of it could possibly be changed out but there’s no guarantee this will correct the issue.
MICROWAVE MAYTAG MMV1174FB2 Arrived to inspect microwave door closing issues.Found door was defective and had broken plastic inside unit.Also found the bulb was broken off inside the socket.Removed the broken bulb.Ordering black door with black handle W11037845.Item is PSP.Office to reschedule with customer for return service.Needs more work ; ordrng 1 W11037845 (DOOR COMPLETE BLACK WITH HANDLE)
WASHER MAYTAG MHW5630HC0 "Arrived on site and confirmed Bellow is not worn or torn. Ran washer through a diagnostic cycle several times and found water seeping out of vent hose on top of washer. Took one picture. Added vent diverter to correct issue. No water leaks from connections at time of service, job complete."
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to inspect cooktop burners not working. Upon further inspection, I tested all five burners and they all came on. Attempted to contact the builder, but he was unavailable and left message to return my call. Adjusted the flames and retested burners. Unit is operating as designed. No gas leaks detected during service, job completed."
WASHER LG WT5001CW/00 Arrived to inspect top load washer not operating.Checked power at the outlet and outlet checked good.Found unit has NO power at all.Unit will need a control board to complete repairs.Ordering authorization and control board and all parts associated with control.Needs more work Will return with lid lock switchOffice to reschedule with customer ; ordrng 1 CNOTE (RESEARCH ON DISPLAY MANUFACTURER NO LONGER MAKES) and 1 EBR62198104 (PUB ASSEMBLY MAIN) and 1 MCK65833301 (PROTECT COVER)
REFRIGERATOR MAYTAG MTB2156FEW "Arrived to inspect unit not cooling, found fans running but compressor not. Found voltage to compressor found start relay clicking, unit will need start relay and run cap .; ordrng 1 CNOTE (AUTHO /SOONER SERVICE IF POS) and 1 WP10097202 (start-dev) and 1 WP65889-4 (capacitor)"
DRYER MAYTAG MED5500FW0 "Arrived on site to diagnose dryer that was spinning and not heating at all. Performs diagnostic and voltage checks. Found thermal fuse good. Found heating element open. Replaced heating element and retested. Unit is now heating as designed.
REFRIGERATOR WHIRLPOOL GARF30FDGB00 Arrived onsite for a refrigerator to install the casters an foot pedal. After opening all the components I found the customer wasn’t shipped the caster brackets. Ordering 2EA W11316673 BRACKET.; ordrng 2 W11316673 (BRACKET)s
COOKTOP WHIRLPOOL WFG505M0BS3 Checked parts and parts came in damaged. Got with Susan and we will re order parts. Ordering new pane W11097777 and new panel drawer W10482110. Office to reschedule ; ordrng 1 W10482110 (PANEL DRAWER ) and 1 W11097777 (PANEL )
RANGE WHIRLPOOL WFE505W0HB1 "Arrived to inspect unit with long preheat. Found block had burnt, and will need new block and ring terminal for bake wire ; ordrng 1 CNOTE (RING TERMINAL FOR WIRE) and 1 WPW10245259 (block-term)"
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 "Arrived on site for loud noise. Powered unit off,loud noise from gears inside damper control,found missing cover insert. Replaced damper control and installed a new insert, powered unit on noise no longer present.
REFRIGERATOR AMANA ASI2575GRS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
REFRIGERATOR LG LFX21971ST Arrived on site for no cool fridge . Found all fans working but compressor not running found relay burned .ordering parts research for compressor start relay . Please call to set return .; ordrng 1 PARTSRESEARCH and 1 STARTRELAY
DISHWASHER JENN-AIR JDB1100AWS "Arrived on site to inspect dishwasher for not washing and loud screeching sound, upon inspection found the motor was not working and making said sounds, replaced washer motor assembly and retested, no problems found, ordering top rack due to corrosion’s issues, AHS was spoken to by office and customer. Office to schedule; ordrng 1 WPL99003098 (RACK )"
REFRIGERATOR AMANA ART308FFDM06 "Arrived on site and found sealed stem has no refrigerant in system and low side at 25” vacuum. Installed new compressor, drier and stub. Vacuumed system to clear and test for leak. System held vacuum. Charged with 3.7oz 134a and tested operation. Unit tests good. Job complete ; ordrng 1 W10896677 (coupler kit5 )"
DRYER MAYTAG MEDE300VF0 Arrived onsite for the dryer not working properly. Installed new thermal fuse and control board that was ordered. Dryer tested fine. Complete
WASHER MAYTAG MFW9800TK0 Arrived to inspect leaking water from unit.Customer had video of leak.Disassembled and found the water supply wasn’t pushed through the door boot.Corrected the issue and unit now operates as designed without any leaks.Job complete.
REFRIGERATOR KITCHENAID KRFC704FBS02 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the RC evaporator cover and tested the RC thermistor. The thermistor is registering the correct temp and is working as designed. Call complete.
WASHER AMANA NFW7200TW Arrived onsite to replace parts. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete
REFRIGERATOR GE GSS25SGPASS "Arrived on site for freezer having ice build up. I called GE techline spoke with mike, advised them about the situation. Techline said that when you jump the heater you are by passing the thermistor and that the thermistor is bad. I will have to order the thermistor WR55X10025 to complete repair.; ordrng 1 WR55X10025 (EVAP THERMISTOR )"
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for customer complaint of unit not powering on, found control board issues, ordering controls. ; ordrng 1 W11319991 (CONTROL) and 1 W11322905 (CONTROL)"