We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near New Braunfels, TX 78132
Andrey
Job Details: 07/25/2022
"Arrived on site to replace previously diagnosed control, replaced control, tested unit, all functions are good, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Pflugerville, TX 78660
Cliff
Job Details: 07/25/2022
Arrived on site to diagnose an oven that is giving error code. Found fan speed error saved in control. Blower is running at low and high speeds with no issues. Performed factory reset to reset controls. Tested unit and all is working properly at this time.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Pflugerville, TX 78660
Cliff
Job Details: 07/25/2022
Arrived on site to diagnose a washer that is leaking occasionally. Found suds have been leaking through air vent. Advised customer on findings and proper soap amounts with water softener. No repairs can be done to correct issue.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Bastrop, TX 78602
Joe Z
Job Details: 07/25/2022
Arrived onsite for Heating Element - SP W11540964 - Special Project S17304. Replaced heater. Test unit. Unit operas designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Marble Falls, TX 78654
Lou
Job Details: 07/25/2022
"Arrived on site to inspect dishwasher element. Upon further inspection, I found the bushings on the element were incorrect. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed. No water leaks observed during service and service is covered under special project warranty #cS17304. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Marble Falls, TX 78654
Lou
Job Details: 07/25/2022
"Arrived on site to inspect dishwasher element. Upon further inspection, I found the bushings on the element were incorrect. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed. No water leaks observed during service and service is covered under special project warranty #S17304. Job completed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kingsland, TX 78639
Lou
Job Details: 07/25/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil, I removed and replaced the gearcase, cam and belt and calibrated the unit. Tested unit in diagnostics and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Horseshoe Bay, TX 78657
Lou
Job Details: 07/25/2022
"Arrived on site to inspect dishwasher element. Upon further inspection, I found it has the wrong bushings and needs to be replaced per service pointer W11540964 and warrantied through special project S17304. I removed and replaced the element and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Spicewood, TX 78669
Luis
Job Details: 07/25/2022
"Arrived on site for ice issues and heat. Ran diagnostics found no voltage to valve during diagnostic test,ran compressor test good frost formation on evaporator plate and fan motor powering on. Ran normal ice cycle water over filled pan for a long period of time,watched ice form on plate,released water from pan to engage harvest and icemachine continued to run as to make ice. Called tech support verified failed water sensor. Replaced recirculating pump ran diagnostics all test passed. ; used 1 W11542867 ( Rec pump) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Wimberley, TX 78676
Andrew
Job Details: 07/25/2022
"Arrived on site to replace heating element per SP. Replaced element, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS
Near Gatesville, TX 76528
Jonathan M
Job Details: 07/25/2022
Arrived on site for a dishwasher that has a special project to replace a heater. Inspected unit and work area. Did confirm the customers complaint and verified that it was under the service pointer guidelines for the heater replacement. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Gatesville, TX 76528
Jonathan M
Job Details: 07/25/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the control and tested the unit. Found all burners and elements working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Wimberley, TX 78676
Andrew
Job Details: 07/25/2022
"Arrived on site to test unit for clicking sound. Verified with home owner noise coming from RC damper. Replaced damper, tested unit, unit now working as designed. Advised customer noise is not a concern as new units will make unfamiliar noises. Also advised on proper loading of unit to prevent air flow blockage. No leaks detected. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Canyon Lake, TX 78133
Andrew
Job Details: 07/25/2022
"Arrived on site to replace heating element per SP. Replaced element, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, TX 78633
Gerry C
Job Details: 07/25/2022
Arrived on site. Inspected dispenser. CX confirmed dispenser not dispensing. Installed new dispenser. Ran complete diagnostic machine test. No water leaks observed on test.
We serviced a
KITCHENAID WINE COOLER
Model KUBR214KSB00
Near Georgetown, TX 78633
Gerry C
Job Details: 07/25/2022
"Arrived to inspect door issue. I found the chassis leaning to the left badly, causing the door to contact the cabinet. I adjusted the leveling legs to correct the issue and tested. Operational test good. Wine cooler, no water connections."
We serviced a
KENMORE WASHER
Model 417.41102
Near Georgetown, TX 78633
Gerry C
Job Details: 07/25/2022
"Arrived on site. Further diagnosed water level issue. Upon inspection, noticed oil stains running from bearing to ground. The tub has play between basket and drive and makes intermittent squealing noises when spun. Discussed w/ CX the price of repair and the CX decided to replace the unit. Warranty applied to service. No leaks observed during service."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Georgetown, TX 78633
Gerry C
Job Details: 07/25/2022
Arrived to perform SP W11540964 - Special Project S17304. Inspected unit for water damage and found none. Removed faulty heating element and installed new heating element. Ran service test in accordance with manufacturers guide. No water leaks while testing. No other errors observed.
We serviced a
JENN-AIR OVEN
Model JJW8130DDS
Near Georgetown, TX 78633
Gerry C
Job Details: 07/25/2022
"Arrived to inspect beeping. The CX described an issue where the unit started beeping in the middle of the night and the in,y way they could get it to stop was to throw the breaker. The unit had been of for many months prior to my arrival and during a full suite of testing, I could not recreate the issue. I removed the control panel to inspect the control assy and found no visible deficiencies. Operational test good.
We serviced a
WHIRLPOOL DRYER
Model MGD6200KW
Near Austin, TX 78725
Joe Z
Job Details: 07/25/2022
Arrived onsite for It takes 2 cycles to dry clothes. Upon arrival ran a vent test. Test failed for poor air flow. Unit is operating as designed. Recommend to customer to have vent cleaned at least once per year. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0QQ
Near Lorena, TX 76655
Jonathan M
Job Details: 07/25/2022
Arrived on site for a dishwasher that has a broken seal. Inspected unit and work area. Did confirm the customers outer tub seal was bent and mangled. Replace the seal and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Harker Heights, TX 76548
Tyler
Job Details: 07/25/2022
Arrived on site for dishwasher needing previously diagnosed door asm(included ui in door) upon arrival installed required parts. Reassembled and tested unit. Found unit working on all cycles. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Temple, TX 76502
Tyler
Job Details: 07/25/2022
Arrived on site for dishwasher with recalled gold bush8ng element. Upon arrival confirmed complaint and replaced element. Reassembled and tested unit. Found no leaks and unit functioning as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model MT4155SPB4
Near Temple, TX 76502
Tyler
Job Details: 07/25/2022
Arrived on site for microwave not allowing door to open. Upon arrival confirmed complaint and found after further inspection that door lever had broken and fallen out of place. Customer had already ordered part themselves. I reassembled and tested door. Found door functioning as designed along with rest of microwave functions. Call complete
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Leander, TX 78641
Kimo
Job Details: 07/25/2022
Arrived onsite to install previously diagnosed part. Upon arrival I installed new inverter and tested unit and found unit operating as designed job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502EPA02
Near Leander, TX 78645
Kimo
Job Details: 07/25/2022
Arrived onsite for refrigerator not making ice. Upon inspection I found that the ice level arm was damaged. And also the ice maker did not go through harvest. I replaced the icemaker assembly and tested unit and found unit operating as designed job complete.
We serviced a
GE WASHER
Model GTWN2800D1WW
Near Georgetown, TX 78628
Lou
Job Details: 07/23/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the timer and water level switch being faulty, I removed and replaced the parts and installed the water level switch knob and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Georgetown, TX 78626
Lou
Job Details: 07/23/2022
"Arrived on site to inspect washer not completing cycles. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and when the unit got to agitate and spin, I could hear the motor come on, but the unit did not spin or agitate. Tilted the unit back and removed and replace the capacitor and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KENMORE WASHER
Model 110.287227
Near Georgetown, TX 78628
Lou
Job Details: 07/23/2022
"Arrived on site to inspect washer leaking water. Upon further inspection, I tested the unit and found the fill tube is cracked and leaking water. I removed and replaced the fill tube and retested and unit is operating as designed. No water leaks observed at the end of service, job completed."
We serviced a
LG WASHER
Model WM2801HWA
Near Georgetown, TX 78633
Lou
Job Details: 07/23/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the dispenser leaking water, I removed and replaced the dispenser and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MED6000XW0
Near Georgetown, TX 78633
Lou
Job Details: 07/23/2022
"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and found it making a loud screeching noise immediately upon turning the unit on. I disassembled the unit and found a large amount of lint inside and the rollers and tension pulley axles gunked up with debris. Also found the belt beginning to fray I removed and replaced the 4 rollers, tension pulley and belt and cleaned the unit, along with the axels. Reassembled the unit and retested and unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW02
Near Georgetown, TX 78633
Lou
Job Details: 07/23/2022
"Arrived on site to inspect refrigerator water filter housing door not closing. Upon further inspection, I found the filter head door missing and customer had a new filter head. I took the door from the part and installed it on the filter head on the unit and tested. Unit is operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, TX 78633
Lou
Job Details: 07/23/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure, I removed and replaced the compressor, access valve and UV dye drier. Vacuumed the system and pressures held good. Installed 6oz of R134a refrigerant and tested the unit in test 4 and monitored pressures. Pressures were good and unit is beginning to cool. Recommended that the customer allow the unit to cool for 24-48 hours before placing food items inside. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Liberty Hill, TX 78642
Gerry C
Job Details: 07/23/2022
"Arrived to instal previously diagnosed and ordered parts. I was able to removed the broken off drive tube portion of the basket and removed and replaced the basket after removing plastic fouling from within the tub, from the basket balance ring. I replaced the tub ring due to contact wear and the suspension due to the right rear suspension rod not dampening as it should. I calibrated the unit and then tested in manual mode and then automatic mode. The unit operated as designed and no leaks were observed during service."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS2
Near Liberty Hill, TX 78642
Gerry C
Job Details: 07/23/2022
"Arrived to inspect no draining. I found the CX had recently had their garbage disposal replaced and the knockout plug within the drain connection was not removed. I removed the plug and tested and the issue was resolved. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Liberty Hill, TX 78642
Gerry C
Job Details: 07/23/2022
"Arrived to inspect code and no operation. I verified the 4-3 code and inspected the unit. During testing and after I unplugged and reseated the motor connector at the control, the unit started working as designed and I could not recreate the issue. Operational test good, no leaks observed during service.
We serviced a
WHIRLPOOL RANGE
Model WCG55US0HS00
Near Leander, TX 78641
Gerry C
Job Details: 07/23/2022
"Arrived to instal unit. The CX had already performed most all of the instal and the gas connection and tested was required. I used gas certified sealant tape on all threads and verified a clean surface in the flare compression fittings. After making the connections, I tested all connections several times under various conditions and found no evidence of any leaks. Operational test good.
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Leander, TX 78641
Gerry C
Job Details: 07/23/2022
"Arrived to inspect ignition issues. The CX described an issue where the unit would not engage the spark ignition and it lasted for several days and then began working again, with no intervention. I inspected the cooktop and found no signs of issue, I advised the CX that since the operations resumed, it is unlikely that any repair is required. I verified the electrical connection was fully seated at the outlet and moved it to the top receptacle, to prevent accidental contact with items in the cabinet. The unit had a very good ignition spark generated during testing. Operational test good, no gas leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 07/22/2022
Arrived on site to test unit for unit not heating. Test unit and found heating element getting hot. Advised customer to use rinse aid to help unit dry better due to unit being plastic inside job complete.
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS03
Near Lakeway, TX 78734
Leonardo
Job Details: 07/22/2022
"Arrived on site to test unit for unit giving F6E8 error code ui lost communication. Found interior light not on, will need to replace fuse and console and appliance manager and control boards ; ordrng 1 W10887855 (Panel control) and 1 W11188752 (Fuse) and 1 2hour (2 hour)"
We serviced a
KENMORE REFRIGERATOR
Model 106.5113221
Near Georgetown, TX 78633
Lou
Job Details: 07/22/2022
"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised that when dispensing water, the unit leaks water at the bottom left hinge of the left FC door. I removed the kickplate and tested the dispenser and found water leaking from inside the door from the dispenser tubing. Also the ice maker recently stopped working. When I tested the ice maker, I had the FC door open and the door switched closed and the ice maker failed to harvest. When I began to close the door, the ice maker began to harvest. Due to recent repairs on the harness at the left hinge, its possible that the wiring is beginning to separate. I was able to get the ice maker to go through a full harvest and water dispensed into the tray. If it doesnt work, they will purchase a new unit. Customer placed a sign on the water dispenser to remind them not to use the dispenser. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78628
Lou
Job Details: 07/22/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the RC evap fan motor/harness and RC evap drip pan kit. I repositioned the RC evap thermistor and secured it to the suction line with foil tape and ziptie; followed the service pointer for the drip pan kit and sealed off the drain tube at the back of the unit. Tested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS20
Near Georgetown, TX 78626
Lou
Job Details: 07/22/2022
"Arrived on site to inspect wall oven door issues. Upon further inspection, I found the bottom portion the outer door panel appeared to,be warped or bent outward (photos). Also the vent cover is bent. I advised the customer that if the unit is out fo the 30 day cosmetic warranty, they would have to purchase the outer door panel and vent cover. Spoke with their builder and he advised he was on site during installation and that it was documented on the installation receipt that the door and vent cover were bent. I advised the builder that unless we have something in writing showing the model number and date of installation and its within the 30 day cosmetic warranty, I cannot replace the parts unless /// for. I advised the customer when our service ticket was created and it appears that the unit was installed out of the 30 day cosmetic warranty. I advised the customer if they could provide something that showed the date of installation, along with the model/serial number of the unit and its within the 30 day warranty, then contact our office and provide this info and we can order the parts and get the unit repaired. Unit is operating as designed. Job completed."
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSJ
Near Georgetown, TX 78626
Lou
Job Details: 07/22/2022
"Arrived on site to inspect range oven not heating. Upon further inspection, I tested the unit on Bake at 350 degrees. The ignitor failed to fully illuminate and heat the burner. I removed and replaced the ignitor and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bartlett, TX 76511
Lou
Job Details: 07/22/2022
"Arrived on site to inspect washer agitation issues. Upon further inspection, I placed the unit in diagnostics showing error code F7E6. Cleared the code and continued with testing and found when the unit agitates, the entire basket turns back and forth and not just the washplate. I tilted the unit back and found the actuator/shifter hook was not engaged with the cam. I removed and replaced the actuator/shifter and calibrated and retested. Unit is operating as designed. Customer provided POP for warranty . No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Jarrell, TX 76537
Lou
Job Details: 07/22/2022
"Arrived on site to inspect range oven not working. Upon further inspection, I tested the cooktop burners and they operate as designed, but the cooktop on/cooktop hot indicator on the control does not come on. I tested the bake and broil functions and did not hear the relay kick on at the control. I tested voltage at the terminal block and got 243V. Tested bake function and tested voltage at the element connectors and got 0V. I removed and replaced the main control and retested and unit is operating as designed. Job completed."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Jarrell, TX 76537
Lou
Job Details: 07/22/2022
"Arrived on site to inspect wall oven not working. Upon further inspection, I found the unit display blank and non-responsive. Found the breaker is on. I pulled the unit out from the wall and tested voltage at the main control and only got 120V. I cycled power at the breaker and rechecked voltage and got same results. Tested the fuse and its good. I recommended that the customer have an electrician, possibly the builders electrician, take a look at the wiring at the wall and the breaker. Advised the customer that once an electrician checks the wiring/breaker and the unit continues to fail, to schedule service. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Jarrell, TX 76537
Lou
Job Details: 07/22/2022
"Arrived on site to drop,off part. Customer did not answer door so I left the part on the front porch at the front door (photo). Took photo of part before leaving it showing its not damaged (photo). Job completed."
We serviced a
KITCHENAID COOKTOP
Model KGCU463VSS01
Near Georgetown, TX 78628
Lou
Job Details: 07/22/2022
"Arrived on site to inspect cooktop burner flames. Upon further inspection, I tested all four burners and found all four flames are low on a high setting and when changing from high to low, the flames dont change. I checked the propane tank pressure outside and its at 80psi. I am ordering the regulator and CNOTE-LSO and Che dukes return service for 08/02/22. No gas leaks detected during service.; ordrng 1 WP9759091 (Regulator) and 1 CNOTE (LSO)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78738
Luis
Job Details: 07/22/2022
"Arrived on site for no cool. Powered unit on compressor powering on then shutting off,diagnosed a defective compressor. Replaced the compressor the drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on,compressor powered on. Adjusted fresh food door,remolded door gasket."
We serviced a
KITCHENAID REFRIGERATOR
Model STICKER REMOVED
Near Lakeway, TX 78734
Luis
Job Details: 07/22/2022
"Arrived on site. Installed foam block kit,installed 60? defrost bimetal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Austin, TX 78738
Luis
Job Details: 07/22/2022
"Arrived on site for no ice. Diagnosed a defective icemaker,installed updated icemaker kit,power cycled unit icemaker ran through a cycle and filled with water.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Austin, TX 78733
Luis
Job Details: 07/22/2022
"Arrived on site. Found freezer not freezing correctly,removed fresh food evaporator cover,found corrosion tubing and traces of oil on the evaporator,informed customer sealed system work will be needed
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Dripping Springs, TX 78620
Luis
Job Details: 07/22/2022
"Arrived on site for cooling complaint. Found evaporator incased in ice,unit not running through a self defrost cycle,ordering control,ui,thermistor and harness ; ordrng 1 W11546609 (Main control) and 1 WPW10384183 (Thermistor) and 1 W11546681 (Harness) and 1 W11546981 (Heater) and 1 W11216949 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QVS02
Near Austin, TX 78733
Luis
Job Details: 07/22/2022
"Arrived on site for beeping noise. Found control shutting itself on and off diagnosed unit will need the updated kit,part is on backorder gave customer 2 options. 1: wait for part to become available 2: remove control and send to be rebuilt. Customer requesting to order part and wait till available.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Manor, TX 78653
Matthew
Job Details: 07/22/2022
Arrived onsite for washer making noise. Upon arrival put unit in diagnostics and found no stored error codes. Ran test and found no issues. Found that the noise customer was experiencing was the normal operating sounds of the drain pump and shifter. Unit is functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS1
Near Austin, TX 78704
Matthew
Job Details: 07/22/2022
Arrived onsite to replace previously diagnosed parts. Replaced sump and motor assembly. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MHWE201YW00
Near Austin, TX 78704
Matthew
Job Details: 07/22/2022
"Arrived onsite for washer still not spinning clothes out completely. Upon arrival inspected unit and put unit in diagnostics. No error codes at this time . Disassembled unit and inspected belt and pulley. Both looked good. While isolated ran motor and found motor was failing internally.
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSG244LS1
Near Austin, TX 78704
Matthew
Job Details: 07/22/2022
Arrived onsite for damaged panel. Upon arrival found outer panel was rusting and dented. Replaced panel. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Manor, TX 78653
Matthew
Job Details: 07/22/2022
"Arrived onsite for refrigerator making noise. Upon arrival inspected unit. Unit is in storage garage at complex. Found that upon startup, while running, and turning off, the compressor is knocking badly. Unit will need a compressor replacement. Unit is still currently cooling. Ordering ss replacement. 2 hrs. Office to reschedule ; ordrng 1 Ssrepair"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78703
Matthew
Job Details: 07/22/2022
Arrived onsite for loose water filter housing. Upon inspection found failed housing cover. Need to order cover and bringing back housing. Office to reschedule ; ordrng 1 W11501035 (Filter cover)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hutto, TX 78634
Paul
Job Details: 07/22/2022
"Arrived onsite for a washer not spinning. I found the cam had broken but I also found where there has been a slow water leak that damaged the gearcase and actuator. I replaced the gearcase, cam, and the actuator. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete."
We serviced a
KENMORE REFRIGERATOR
Model 106.5110311
Near Hutto, TX 78634
Paul
Job Details: 07/22/2022
Arrived onsite for a refrigerator not making ice and the ice cream is a little soft. I checked the FC temp and found it at 16 degrees. I found it cycling between 12-20 degrees keeping the harvest temperature borderline. I adjusted the thermostat to keep the freezer at 0 degrees and as soon as it was at 10 degrees the icemaker went into a harvest and filled with water. I went over with the customer how to adjust the controls. The unit is working as designed. Call complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TD0
Near Hutto, TX 78634
Paul
Job Details: 07/22/2022
Arrived onsite for a refrigerator not dispensing ice. I found the rotors teeth in the ice bucket all bent up and binding on the stationary teeth. I replaced the ice container and tested the unit. All is working as designed. Call complete.
We serviced a
KENMORE REFRIGERATOR
Model 106.5757579
Near Round Rock, TX 78664
Paul
Job Details: 07/22/2022
Arrived onsite for a refrigerator that is freezing product in the deli drawers and not dispensing ice properly. I found the bottom right side of the UI panel not clipped on correctly. I found the dispenser spring installed backwards causing the actuator to have to much pressure put on the arm and not engaging the switch every time. I corrected the spring and the dispenser works correctly every time. I checked the temps and found the freezer getting to - 4.5 degrees and the crisper drawers at 36 degrees with the sealed system components running. I adjusted the temp and the dampener and explained to the customer that the return air vent is located above the crisper drawers and cold air will migrate back into the refrigerator thru the return when the fan turns off causing the sub zero air to enter the drawers and freeze product. After explaining how to set the dampener and thermostat the customer will monitor and adjust as needed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Round Rock, TX 78665
Paul
Job Details: 07/22/2022
Arrived at customer house for no ice issue. On inspection found the icemaker running a continuous harvest mode and no heater or water turning on. I replaced the icemaker and tested the unit in harvest. The icemaker filled with water and is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, TX 78634
Paul
Job Details: 07/22/2022
Arrived onsite for a range with the left front burner not lighting and some rust starting. I didnt find any rust and I went over with the customer how to clean the cooktop. I found the ignitor with a hairline crack in the porcelain causing it not to ignite correctly every time. The burner needs to be replaced. Ordering WPW10515455 burner head. RS for Fri 7/29/2022.; ordrng 1 WPW10515455 (Burner head)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Austin, TX 78744
Scott
Job Details: 07/22/2022
"Arrived on site , replaced control and line filter . Double checked drain pump, resistance checked normal. Ran calibration and diagnostics wash tests. All checked out normal. No water leaks detected at time of service. Job complete Did recommend getting an appliance surge protector."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78744
Scott
Job Details: 07/22/2022
"Arrived on site for dishes still damp after load . Ran diagnostics. No error codes and heater is coming on . Instructed customer to start using rinse aid . No water leaks detected at time of service. Talked to EB , waiting to hear back on Spoc . No money collected. Job complete ."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78747
Scott
Job Details: 07/22/2022
"Arrived on site for bottom of oven warpped causing oven not to heat evenly and enamel paint cracking and miss colored and door gasket falling apart . Tried to bend bottom back into shape , unable to get correct shape back . Replaced bottom and door gasket . All checking normal. No gas leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Austin, TX 78747
Scott
Job Details: 07/22/2022
"Arrived on site for dead microwave . Outlet is getting voltage. Checked both ceramic fuse and cavity thermostat, both are good . Replaced control and unit is powering up . Now heating to WP specs . No other issues found . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78744
Scott
Job Details: 07/22/2022
"Arrived on site for dishwasher not turning off . Customer stated turned unit on and when he came back after work ( 8hrs) washer was still running . Ran diagnostics, no error codes . Unit ran test wash and heater is coming on . Checked control , found no faults. Called tech line . Ran finds past them . Recommended no replacement of parts today . Also spoke with safety Sr 7734172970 . No water leaks detected at time of service. Job complete"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Austin, TX 78744
Scott
Job Details: 07/22/2022
"Arrived on site for oven not heating . Found no voltage to igniter. Found wires shorted at valve due to being cut by cover in back . Spliced wires back together . Igniter still not getting voltage , checked and found control had shorted as well . Replaced control . Unit is now heating oven . All checked normal. No gas leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Copperas Cove, TX 76522
Tyler
Job Details: 07/22/2022
Arrived on site for washer needing previously diagnosed parts. Upon arrival installed parts. Reassembled and tested unit. Found breaker not tripping. No leaks present and unit functioning as designed. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Copperas Cove, TX 76522
Tyler
Job Details: 07/22/2022
"Arrived on site for dishwasher showing f8E4 error. Upon arrival confirmed complaint and found f8E4 was only error in diagnostics. Upon further inspection found no failures in fill lines, drain hoses, or door seals. Ran unit for over 30 minutes and found slight drip from sump seal due to loos screw mounts in tub area. Tightened mounts then ran unit and leak has stopped. Unit now functioning as designed. Call complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Killeen, TX 76549
Tyler
Job Details: 07/22/2022
"Arrived on site for dryer not heating each cycle properly. Upon arrival confirmed issue. Upon further testing found element not grounded, coils healthy in appearance, and at 9.7ohms. Also found all thermal fuses, stats, and limiters within manufacturing specs. Found stable 240v. Found signs of clog within venting of home with test kit. Instructed customer on needing a dryer vent cleaning preformed in order to insure no further failures occur. Call complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, TX 76542
Tyler
Job Details: 07/22/2022
"Arrived on site for washer tripping breaker mid cycle. Upon arrival found no errors. Found motor windings ohming at 6.2 but after running a diagnostics tests I found resistance quickly changed 10ohms, indicating it was failing after runn8ng for to long during cycle. Replaced motor and capacitor. Reassembled and tested unit and found no changes in resistance to pump, motor, etc. washer no functioning as designed with no leaks. Instructed customer they would need electrician if issue did come back to verify power supply/outLet integrity"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Nolanville, TX 76559
Tyler
Job Details: 07/22/2022
Arrived on site for dishwasher making grinding noise. Upon arrival confirmed complaint customer also stated ui wasnt alsways responsive. found drain motor as cause of noise. Found no debri in sump or motor. Found f5E2 in diagnostics. Tested door switch and found no failures. Found ACU sending incorrect voltage to ui as well as not sending door switch activation. Also found spray arms clogged.
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Killeen, TX 76549
Tyler
Job Details: 07/22/2022
Arrived on site for refrigerator leaking water from leftside rc door and down front of unit. Upon arrival confirmed complaint and and found ice forming together in bucket and melting down into dispenser comp. Doe to ice door flap not sealing shut. Will need office to reschedule once availability of part is known.; ordrng 1 WR17X36026 (Ice door chute)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Leander, TX 78641
Vincent
Job Details: 07/22/2022
"Arrived on site for refrigerator, CX was not home he left key for me to enter. I tested unit and the ice door Shute was not opening all the way, when I swapped the parts from other door I didnt install it correctly. I have fixed the issue and its now operating as designed. No leaks where observed during service. Job completed. I placed key back in its original spot and called CX to let him know of my findings."
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Leander, TX 78641
Vincent
Job Details: 07/22/2022
"Arrived on site for dryer, inspected unit and work area. Found door catcher broken. Replaced parts with new one and tested. Unit is now operating as designed. Job completed."
We serviced a
MAYTAG WASHER
Model MVWX700XL1
Near Leander, TX 78641
Vincent
Job Details: 07/22/2022
"Arrived on site for washer, inspected unit and work area. Inspected unit and found gear oil all over the walls and floor. I did not test unit since its badly leaking. Unit would need a new gear case and clutch,
We serviced a
KITCHENAID RANGE
Model KFDC506JSS00
Near Leander, TX 78641
Vincent
Job Details: 07/22/2022
"Arrived on site for range, inspected unit and work area. CX complaint was oven door would come off from the receiver. I found the right hinge damaged.Removed old hinges and replaced with new ones. Tested unit and its now operating as designed.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Leander, TX 78641
Vincent
Job Details: 07/22/2022
"Arrived on site for bottom trim being damaged by electrician, inspected unit and work area. I removed old trim and installed new one. Job completed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Liberty Hill, TX 78642
Vincent
Job Details: 07/22/2022
"Arrived on site for oven, inspected unit and work area. Set unit in diagnostics and found error code store F6E4, control will have to be replaced to fix the issue. Gain access to control and replaced with new one. Turn power back on and tested. Unit now operating as designed. Advised CX to make sure unit stays connected to WiFi to receive the proper updates and keep time. I preheat oven to 350? and its heating as it should. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Liberty Hill, TX 78642
Vincent
Job Details: 07/22/2022
"On site for dishwasher, inspected unit and work area. CX explained lower spray arm would fall. I inspected the spray arm and found it broken from the retainer tabs. Replaced the spray arm and tested. Unit is now operating as designed. NO leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WCG97US6HS00
Near Liberty Hill, TX 78642
Vincent
Job Details: 07/22/2022
"Arrived on site for cooktop, inspected unit and work area. Tested unit and found middle burner simmer orifice clogged, I cleaned it out and tested. I adjusted all. Burners flame and unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Andice, TX 78628
Vincent
Job Details: 07/22/2022
"Arrived on site to install previously diagnosed parts, Inspected unit and work area. CX had moved refrigerator into the garage and I was unable to test the ice maker water fill because there is no water connection. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB06
Near New Braunfels, TX 78130
Andrey
Job Details: 07/22/2022
"Arrived on site to test unit for no light, tested unit found bad light bulb, replaced light, unit now running as designed, job complete"
We serviced a
WHIRLPOOL FREEZER
Model KRFC302EBS
Near San Marcos, TX 78666
Andrey
Job Details: 07/22/2022
"Arrived on site to test unit for ice on bottom of freezer, tested unit found drain tube clogged, cleared ice and unclogged drain tube, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Lockhart, TX 78644
Andrey
Job Details: 07/22/2022
"Arrived on site to test unit for F2E2 error, tested unit found error present, split door and found control and door padding bad
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW1
Near Luling, TX 78648
Andrey
Job Details: 07/22/2022
"Arrived on site to test unit for squeaking noise during fill, tested unit found water valve squeaking and not letting enough water through, replaced valve, tested unit, unit now running as designed , no leaks detected job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX335HPS01
Near New Braunfels, TX 78132
Andrey
Job Details: 07/22/2022
"Arrived on site to test unit for not making enough ice, tested unit found ice machine in harvest mode, ice thickness is good but not making enough ice, found bin thermistor out of range, replaced bin thermistor advised customer to monitor, and if ice production does not improve to call us, at this time job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL1
Near New Braunfels, TX 78132
Andrey
Job Details: 07/22/2022
"Arrived on site to test unit for wash motor error, tested unit found wash motor not engaging replaced wash motor tested unit,unit running as designed, no leaks detected job complete"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near New Braunfels, TX 78130
Andrey
Job Details: 07/22/2022
"Arrived on site to test unit for burners not igniting, tested unit found front left burner is taking longer then usual to ignite and simmer is only working on half the burner, all other burners are working properly, will need burner head to fix issue ordering part , off to reschedule ; ordrng 1 W11443594 (Front left burner head)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Canyon Lake, TX 78132
Andrey
Job Details: 07/22/2022
"Arrived on site to test unit for dripping water and uneven doors, tested unit found ice maker over filling with water and leaking out, inspected ice cube and found some are still lines and some good,, due to lots of construction in the neighborhood irregular water pressure are causing this issue recommend replacing dual water valve and installing a pressure regulator, ordering pressure regulator and ice maker as precautionary, office to reschedule ; ordrng 1 W10786952 (Pressure regulator) and 1 8212547RP (Water supply line) and 1 W11483245 (Ice maker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Pflugerville, TX 78660
Cliff
Job Details: 07/22/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found rc evap has excess ice from previous air leak but is defrosting as bottom of coil is clear. Advised customer on findings and best ways to resolve and prevent issue. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Cliff
Job Details: 07/22/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Pflugerville, TX 78660
Cliff
Job Details: 07/22/2022
Arrived on site to diagnose an oven that is not heating. Found unit only recieving half power and homeowner will need an electrician to correct issue.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Austin, TX 78753
Cliff
Job Details: 07/22/2022
Arrived on site to diagnose a dishwasher that is not turning on. Found control not fully mounted preventing buttons from being pressed. Remounted control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.