Service History 1694 - Appliance Express

Near Seguin, TX 78155

Diego G.

Job Details: 11/08/2018

DISHWASHER MAYTAG MDB7749SBM3 Arrived on site. Check for no operation issues. Found start button not reacting. Will need console assembly to repair unit and will bring control for back up. Re-scheduled for 11/13/18; ordrng 1 W10595568 (cntrl-elec) and 1 W10811169 (CONSOLE )

Near Seguin, TX 78155

Diego G.

Job Details: 11/08/2018

Near Austin, TX 78723

Luis

Job Details: 11/08/2018

REFRIGERATOR KITCHENAID KRFC302EPA00 Arrived on site for noise complaint. Diagnosed noise from icemaker running through a cycle. Icemaker is working not connected to water source.

Near Austin, TX 78746

Luis

Job Details: 11/08/2018

REFRIGERATOR KENMORE 596.7238341 "Arrived on site for no cool. Model and serial tag has been removed from dealer. Found ui unresponsive at times,entered diagnostics ran test 3 good air flow from freezer fan ran fresh food test weak air flow from fresh food fan some frost on evaporator but not enough to restrict air flow. Ran test 4 no frost on evaporator in freezer diagnosed unit will need ui,fresh food fan assembly,fresh food evaporator,compressor,service valve and ui. Unable to get correct parts due to tag missing; saved tckt"

Near New Braunfels, TX 78130

Diego G.

Job Details: 11/08/2018

WASHER WHIRLPOOL WETLV27HW0 Arrived on site. Checked for no operation issues. Found cycles not advancing threw cycle. Found loose connection on control. Repositioned connector and connected. All functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78130

Diego G.

Job Details: 11/08/2018

Near New Braunfels, TX 78130

Diego G.

Job Details: 11/08/2018

Near Round Rock, TX 78665

Steve C.

Job Details: 11/08/2018

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for the unit is not washing properly. Tested the unit and found no water is going inside the unit. Found the water valve under the sink is turned off. Turn the water on and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Leander, TX 78641

James

Job Details: 11/08/2018

REFRIGERATOR WHIRLPOOL KUBR304EBS01 Arrived on site and installed new defrost heater kit. Tested unit for proper operation and found unit working properly. Job complete.

Near Leander, TX 78641

James

Job Details: 11/08/2018

REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Arrived on site and tested operation. Found ice maker not cycling. Tested function in diagnostics and found all to be good. Ice maker cycles and filled with water. Customer stated that husband has heard it will with water but it will not make ice. Also found mullion has a bad hinge that is causing it to hang up when closing he left door. Quoted customer for mullion. Instructed customer that while waiting on the mullion we can allow the ice maker to run to determine if it is going to produce ice. If no ice then unit will need new ice maker. Quoted customer for ice maker.; ordrng 1 WPW10311757 (rail-mulln)

Near San Marcos, TX 78666

Leonardo

Job Details: 11/08/2018

VENTHOOD WHIRLPOOL UXT5230BDS1 Arrived on site to test unit for light not working. Test unit and found bad sockets. Replaced both light assy test unit and unit test good.

Near Horseshoe Bay, TX 78657

Thomas L.

Job Details: 11/08/2018

COOKTOP JENN-AIR CVGX2423B "Arrived on site to replace 2 failing switches. When I tested the unit to see which 2 burners needed the switches, now there are 3 switches not working properly. The customer and I agreed instead of placing 3 we would replace all 4 switches.; ordrng 2 WP71003385 (switch- ig)s"

Near Austin, TX 78734

Cliff

Job Details: 11/08/2018

DRYER WHIRLPOOL WED4815EW1 Arrived on site to diagnose a dryer that is not heating. Tested unit and found a motor not fully plugged in from factory. Reset motor connectors and tested unit. Found all is functioning properly at this time.

Near San Marcos, TX 78666

Leonardo

Job Details: 11/08/2018

VENTHOOD WHIRLPOOL UXT5536AAS3 Arrived on site to test unit for lights not working. Test unit and found bad control replaced control test unit and lights working correctly. Advised builder I couldn’t uninstall unit to fix not sitting straight. He will have to call the installers.

Near Lakeway, TX 78734

Cliff

Job Details: 11/08/2018

WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washing machine will not start. Tested unit and found debris clogging drain pump. Removed debris from pump and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near New Braunfels, TX 78132

Diego G.

Job Details: 11/08/2018

WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leaking issues. Found dispenser overflowing creating leak. Replaced dispenser assembly per Service Pointer. Ran unit, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78132

Diego G.

Job Details: 11/08/2018

Near New Braunfels, TX 78132

Diego G.

Job Details: 11/08/2018

Near Austin, TX 78737

Brandon

Job Details: 11/08/2018

DRYER WHIRLPOOL WED8540FW2 Arrived on site for customer complaint of intermittent noise. I installed dryer pads at motor mount and exhaust vent. Noise was not present at time of service

Near Lago Vista, TX 78645

James

Job Details: 11/08/2018

COOKTOP WHIRLPOOL KICU500XBL01 "Arrived on site and found unit has f47 on right side. Called tech line and spoke JK #7723374061. Verified proper voltage of 240v and fuse has blown on module. Per tech line recommended replacing all hot plates, and module at same time. I will also be installing harness and u.i. Instructed customer that office will have to schedule return as one of the hot plates are factory only. ; ordrng 2 W10328384 (hotplate)s and 1 W10328387 (hot plate) and 1 W10328395 (harns-wire) and 1 W10396615 (display) and 1 W10651543 (harns-wire) and 1 W10857230 (module) and 1 WPW10328391 (hotplate) and 1 WPW10328396 (harns-wire)"

Near Austin, TX 78738

Brandon

Job Details: 11/08/2018

OVEN JENN-AIR W30400P "Arrived on site for customer complaint of unit not powering on, found faulty control board, I replaced control, unit tested good."

Near Lago Vista, TX 78645

James

Job Details: 11/08/2018

COOKTOP KITCHENAID KGCU482VSS01 "Arrived onsite to install new module, harness, reignitor, found that the main harness is corroded and due to the size of the cook top I will require a second man to be able to access the rear of the unit to install the modules and harness. Unit is a 48” pro style slide in cooktop that will have to be lifted up and brought forward to allow rear access for repair. Office to schedule return trip with 2 technicians unit will also need new grill indicator light as the plastic is brittle and will break when removing for service; ordrng 1 CNOTE (2ND MAN) and 1 W10116114 (light-ind) and 1 W10504821 (harns-wire)"

Near Cedar Park, TX 78613

James

Job Details: 11/08/2018

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and tested operation. Found temperatures correct and ice makers are cycling. Found air leak at freezer door due to rails not lined up properly and now have ice build up in them. Unit will need both rails and to have the liner seals to cabinet with silicone; ordrng 1 W10841140 (adhesive) and 1 W11129400 (bracket RIGHT) and 1 W11129907 (bracket LEFT)

Near San Marcos, TX 78666

Leonardo

Job Details: 11/08/2018

RANGE AMANA AGR5330BAS3 Arrived on site to test unit for RF burner not igniting. Found cap burner not sitting on burner correctly. Secured burner head test unit and unit test good job complete no leaks present at this time.

Near Austin, TX 78702

Scott

Job Details: 11/08/2018

DISHWASHER KITCHENAID KDTM404EBS0 "Arrived on site for DW not draining. Checked drain motor , wasn’t getting any voltage but did get continuity in wire harness . Connections were properly secure . Replaced control board . Ran diagnostics cycle all checked good . No water leaks detected at time of service . Job complete ."

Near New Braunfels, TX 78130

Diego G.

Job Details: 11/08/2018

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site. Replaced both Door switches and leveled refrigerator for mullion. All functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78130

Diego G.

Job Details: 11/08/2018

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site. Replaced both Door switches and leveled refrigerator for mullion. All functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78130

Diego G.

Job Details: 11/08/2018

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site. Replaced both Door switches and leveled refrigerator for mullion. All functions tested OK. No leaks present. Job complete

Near McQueeney, TX 78123

Diego G.

Job Details: 11/08/2018

WASHER MAYTAG MFW9700SQ1 "Arrived on site. Checked for no operation issues. Found motor control board bad not allowing unit to spin or agitated. Replace motor control and cycled, all functions tested OK. No leaks present. Job complete"

Near McQueeney, TX 78123

Diego G.

Job Details: 11/08/2018

Near McQueeney, TX 78123

Diego G.

Job Details: 11/08/2018

Near Cedar Creek, TX 78612

Joseph C.

Job Details: 11/08/2018

DRYER MAYTAG MEDX655DW1 "Arrived on site for “noisy operation” complaint. Inspected unit and found wheel shafts are worn and need to be replaced. Found motor bracket broken and needing replacement. Will need two hours for call, due to location of unit, inside closet. Office will need to set return schedule, due to request for two hour call.; ordrng 2 3400500 (bolt)s and 1 TWOHOURCALL (TWO HOUR CALL) and 1 WP348780 (base) and 1 WPW10359269 (shaft) and 1 WPW10359270 (shaft)"

Near Spicewood, TX 78669

Cliff

Job Details: 11/08/2018

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to diagnose a dishwasher that is not filling with water. Tested unit and found the debris stuck under float assembly causing unit to think it was full of water. Remove debris from float and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Briarcliff, TX 78669

Cliff

Job Details: 11/08/2018

DISHWASHER WHIRLPOOL WDF560SAFM2 Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no power coming to the heater from control. Reset heater contacts on control and found all is now working properly. Issue was caused by loose connections at controls. No further repairs are needed and no leaks were found at time of service.

Near Austin, TX 78731

Paul

Job Details: 11/08/2018

DISHWASHER KITCHENAID KUDS30FXSS3 Arrived onsite for the dishwasher with the cycle not advancing or long cycle times. Ms stated that this was not the issue at all. Ms stated she told the person that took the call that the upper rack was falling down. I explained to ms that I was dispatched for the cycle not advancing. I explained to ms that the adjuster kit would need to be ordered to fix the issue. I called the office and spoke with SP. SP said to schedule the customer on Thu if possible for PR’s route and she will get her fit in. Ordering W10712394 ADJUSTER KIT. RS for Thu at 6:00pm for PR.; ordrng 1 W10712394 (ADJUSTER KIT)

Near Spicewood, TX 78669

Cliff

Job Details: 11/08/2018

REFRIGERATOR KITCHENAID KRFC302ESS00 gate code 18592. Arrived on site to replace slides for freezer. Replaced both slides and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Austin, TX 78731

Paul

Job Details: 11/08/2018

COOKTOP KITCHENAID KCGS550ESS01 Arrived onsite for the cooktop that the customer is smelling gas. I found the font left burner valve leaking gas to the burner when turned to the off position. Need to replace the valve to complete service. Ordering W11209791 VALVE-GAS. RS for Tue 11/13. ; ordrng 1 W11209791 (VALVE-GAS)

Near Austin, TX 78759

Jerry C.

Job Details: 11/08/2018

DISHWASHER WHIRLPOOL WDT720PADM2 "WDT720PADM2 Arrived to inspect error code and unit not powering up. F2E2 would display, but there was no other activity. I removed the control and found signs of moisture damage on the circuit board. I removed and replaced the control and all normal functions resumed. Operational test ok, no leaks observed during service. Control

Near Austin, TX 78728

Paul

Job Details: 11/08/2018

WASHER MAYTAG MVWB835DW3 "Arrived onsite for the washer not starting or powering on. The unit was working when I arrived but I found an F2E1 fault stored. Ms stated that when the unit does not start the unit does turn on but which ever selection was last used, it will be stuck in that selection and the start button doesn’t respond. Need to replace the console to complete service. Ordering W11112656 CONSOLE. RS for Mon 11/12.; ordrng 1 W11112656 (CONSOLE)"

Near Austin, TX 78727

Paul

Job Details: 11/08/2018

WASHER WHIRLPOOL WTW6600SW0 "Arrived onsite for the washer that the latch is not working and prior to the latch not working it would get an F51 error code sometimes. The unit was unplugged when I arrived. I plugged the unit in and the latch would continually try to lock. I found the door lock defective and replaced it to test further. I checked stored error codes and found the F51 fault code. I ran the auto diagnostics and as soon as the basket tried to spin the error appeared. I spun the basket by hand and it was very restricted. I tried to remove the basket but could not get it out without a puller. I was able to see the sides and the bottom of the tub with the wash plate removed and there was no clothing between the basket and tub. The bearings have to be causing the restriction and the basket needs to be replaced with a new hub to further test to see if the RPS sensor is good. I also found the suspension worn from normal use which was probably causing the machine to shake and bang

Near Horseshoe Bay, TX 78657

Thomas L.

Job Details: 11/08/2018

ICE MACHINE KITCHENAID KUIC18PNZS0 Arrived on site for over ice production. Removed and tested the resistance range of the bin thermistor. The thermistor was out of range per tech sheet. Replaced thermistor. All water connections were dry.

Near Seguin, TX 78155

Diego G.

Job Details: 11/08/2018

WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no water issues. Found solenoid bad on valve. Replaced water valve assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Seguin, TX 78155

Diego G.

Job Details: 11/08/2018

WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no water issues. Found solenoid bad on valve. Replaced water valve assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Seguin, TX 78155

Diego G.

Job Details: 11/08/2018

WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no water issues. Found solenoid bad on valve. Replaced water valve assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Luling, TX 78648

Diego G.

Job Details: 11/08/2018

RANGE MAYTAG MER6755AAS "Arrived on site. Check for oven issues. Found bake element bad not allowing oven to get up to temperature. Replaced bake element and cycled, all functions tested OK. Job complete"

Near Luling, TX 78648

Diego G.

Job Details: 11/08/2018

Near Luling, TX 78648

Diego G.

Job Details: 11/08/2018

Near Austin, TX 78737

Brandon

Job Details: 11/08/2018

OVEN WHIRLPOOL WOS92EC0AS04 "Arrived on site for customer complaint of oven not working, found faulty bake element, ordering bake and control. ; ordrng 1 W10841692 (cntrl-elec) and 1 WPW10546517 (elmnt-bake)"

Near Austin, TX 78721

Scott

Job Details: 11/08/2018

WASHER WHIRLPOOL WFW75HEFW "Arrived on site , replaced drain pump motor . Ran diagnostics cycle . All checked good . No water leaks detected at time of service . Job complete ."

Near Austin, TX 78756

Scott

Job Details: 11/08/2018

DISHWASHER WHIRLPOOL KDTE304DSS0 "Arrived on site for no drain dishwasher . Found drain motor , sump and motor and some issues with control . No water leaks detected at time of service . Job complete ."

Near Cedar Park, TX 78613

James

Job Details: 11/08/2018

REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Arrived on site and tested operation. Found air leak at ice door. Due to,ice build up under ice bin the handle for the ice bin has broken. Installed new ice door and ice bin. Cleared all,ice build up and tested. Unit working properly and all water connections dry at time of service. Job complete"

Near Austin, TX 78703

Scott

Job Details: 11/08/2018

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for no drain dishwasher . Found drain motor failing . Replaced drain pump Please call to collect payment .Ran diagnostic all checked good , no water leaks detected . Job complete ."

Near Leander, TX 78641

James

Job Details: 11/08/2018

DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site and tested operation. Found upper spray arm not moving much. Inspected spray arm and manifold and found manifold separating at rear where it meets the water chute. Installed new manifold and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Bastrop, TX 78602

Joseph C.

Job Details: 11/08/2018

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “will not advance to spin” complaint. Performed diagnostics and found actuator and capacitor to be faulty. Removed and replaced capacitor and actuator. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Bastrop, TX 78602

Joseph C.

Job Details: 11/08/2018

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for “rusted evaporator cover” complaint. Inspected unit and found evaporator cover rusted. Removed and replaced evaporator cover. Unit is performing as designed. No leaks detected, at time of service."

Near Bastrop, TX 78602

Joseph C.

Job Details: 11/08/2018

REFRIGERATOR WHIRLPOOL GI7FVCXWY02 "Arrived on site for “harness repair” complaint. Inspected unit and found faulty wire harness. Removed and replaced wire harness and smart valve. Unit checks good. No leaks detected, at time of service.

Near Austin, TX 78723

Wesley

Job Details: 11/08/2018

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site and found unit motor dead. Ordering sump and motor to repair. ; ordrng 1 W11309335 (PUMP MOTOR)

Near Austin, TX 78731

Paul

Job Details: 11/08/2018

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts by LM. I replaced the door and the UI. I could not remove the UI without damaging it. I tested all ice maker functions and the ice maker fill valve. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Liberty Hill, TX 78642

Thomas L.

Job Details: 11/08/2018

OVEN WHIRLPOOL JJW2830DP02 Arrived on site for pour baking results. Customer informed me that the previous calibration did not resolve any of the results. Below our temps from my tests. Previously unit was too hot now it’s too cold. Ordering control and sensors.Set oven to 350 and it cycled off at 316316 to 324 314 to 323324 to 329318 to 336 330 to 366363 to ; ordrng 2 W10859573 (sensor)s

Near Dale, TX 78616

Joseph C.

Job Details: 11/08/2018

WASHER WHIRLPOOL WTW8500DC3 "Arrived on site for “noisy operation” complaint. Inspected unit and found water had been leaking down on rotor, stator and clutch. Removed and replaced gearcase, rotor, stator and clutch. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Austin, TX 78748

Luis

Job Details: 11/08/2018

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for no ice. Found side ui showing led digits when leds should be powered off. Removed icemaker found broken heater wire from fill tube diagnosed unit will need updated icemaker,fresh food door with fill tube heater and new ui. ; ordrng 1 W11123970 (PANEL UI) and 1 W11129497 (DOOR LEFT HAND DISPENSER)"

Near Austin, TX 78746

Kevin

Job Details: 11/08/2018

DISHWASHER KITCHENAID KDTE204EPA4 "Arrived on site and found dishwasher door will not stay open, retail installer did not attach door panel. After correcting panel re-installed dishwasher into location. It is now able to open and close properly, no water leaks from connections at time of service, job complete"

Near Austin, TX 78744

Kevin

Job Details: 11/08/2018

DRYER WHIRLPOOL LGN1000PQ0 "Arrived on site and disassemble the dryer jumped door switch and started it on a normal cycle, Igniter is working and flames stayed lit for 15 second intervals. took pictures. Changed flame sensor as it may be reading incorrectly, dryer is heating normally and airflow is good, job complete"

Near Austin, TX 78738

Luis

Job Details: 11/08/2018

REFRIGERATOR KITCHEN AID KFIS29BBMS02 "3921 gate code. Arrived on site for no ice. Checked freezer food frozen. Left probe in freezer ran diagnostics on icemaker bin sensor passed. Ran ice box fan,fan hesitated but powered on,error E1 on icemaker,error is for no cool. Ran thermistor test on icemaker passed,ran icemaker through a harvest icemaker would not harvest,ran 2 more harvest test all 3 failed. Power cycled unit during normal operation ice box fan running very weak. Checked temp in freezer temp reading 10° and slowly dropping. Diagnosed unit will need icemaker,ice box fan and main control. Per customer request LM ONLY; ordrng 1 CNOTE (PER CUSTOMER REQUEST LM ONLY) and 1 CNOTE (NEED AUTHO) and 1 PERCUSTOMERREQUESTLMONLY and 1 W10846539 (ICE BOX FAN) and 1 WPW10589837 (MAIN CONTROL) and 1 WPW10764668 (ICEMAKER), states that autho needed"

Near Austin, TX 78736

Brandon

Job Details: 11/08/2018

DRYER WHIRLPOOL WED4810BQ0 "Arrived on site for customer complaint of loud noises, I replaced dryer repair kit unit tested good. Collected on Repair kit

Near Austin, TX 78745

Kevin

Job Details: 11/08/2018

MICROWAVE WHIRLPOOL WMH31017AS3 "arrived on site and inspected microwave and found it is not heating. Found the magnetron has failed and recommend replacing capacitor and diode at the same time to ensure it does not fail again. Quoted customer for repair Magnetron, capacitor , diode , total labor MW210 customer will not be continuing with repair, job complete, collected diagnosis fee."

Near Austin, TX 78748

Brandon

Job Details: 11/08/2018

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not washing, I put unit into diagnostic mode, no error codes, I calibrated control board and tested every function, unit tested good."

Near Austin, TX 78748

Kevin

Job Details: 11/08/2018

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and replaced left hand track diagnosed mission, after replacement 30 rack will now slide properly, no water leaks from connections at time of service, job complete"

Near Buda, TX 78610

Kevin

Job Details: 11/08/2018

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site and inspected refrigerator and found customer has experienced frost buildup in the freezer. Over the past five days Frost has dissipated, added silicon to remove any air gap’s between freezer liner and outer cabinets. No for the repair is required at this time, no water leaks from connections at time of service, job complete"

Near Austin, TX 78748

Brandon

Job Details: 11/08/2018

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit not working, found open fuse, I replaced fuse unit tested good."

Near Austin, TX 78703

Robert

Job Details: 11/08/2018

WASHER WHIRLPOOL WFW3090GW "Arrived on job to replace dispenser housing. After replacement of part test for leaks. Job complete,"

Near Round Rock, TX 78664

Tyler B.

Job Details: 11/08/2018

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on site for tl call. TL confirmed to replace control and therm again. No leaks on site; ordrng 1 W10838965 (thermistor) and 1 W11223731 (CONTROL )

Near Manor, TX 78653

Wesley

Job Details: 11/08/2018

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site and installed an icemaker. All check good, after service."

Near Round Rock, TX 78665

Tyler B.

Job Details: 11/08/2018

DISHWASHER KITCHENAID KDTM354DSS4 "Rrided on site for arms not spinning . R&R pump and motor, tested good and no leaks on site"

Near , TX 78653

Wesley

Job Details: 11/08/2018

WASHER WHIRLPOOL WTW4855HW0 Arrived on site and found unit cold water turned off causing long fill. Restored flow. Calibrated. Unit now operating as designed. advised customer on repair.

Near Austin, TX 78723

Wesley

Job Details: 11/08/2018

REFRIGERATOR JENN-AIR JFFCC72EFS Arrived on site and found unit icebin frozen in place. Removed icebin and cleared ice. Advised customer to maintain by removing twice a month and dumbing ice and air drying. All checks good. Unit is operating as designed.

Near Burnet, TX 78611

Thomas L.

Job Details: 11/08/2018

COOKTOP HOTPOINT RB787B H5BB Arrived on site or heat lights on at right front burner not working. Replaced right front burner switch now all operations are correct.

Near Cedar Park, TX 78613

Lou

Job Details: 11/08/2018

MICROWAVE GE JVM1750DM1BB "arrived on site to inspect microwave turning on by itself and showing error code F3. Upon further inspection, I found the unit unplugged so I plugged it back in to test. The control displayed press start with 1:00. When I pressed start, nothing happened. I pressed all keys on the UI and nothing happened. I opened the door and the display showed Pause, so when I closed it it showed Press Start. I pressed start and error code F3 appeared. Using my multimeter, I verified ohms to the fuse, and thermostats. While I had the control panel down, I pulled the ribbon from its connection and then reconnected it. I tested the unit and it began to operate as designed. I placed a cup of cold water into the cabinet and tested on a 30 second heat and it operated as designed. Afterwards, the control panel began to do odd things. I unplugged the unit for safety purposes. I am ordering a control panel and scheduled return service for 11/13/18. ; ordrng 1 WB07X11035 (contol pane

Near Georgetown, TX 78633

Thomas L.

Job Details: 11/08/2018

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site four unit freezing in the fresh food section. Found the fresh food section had frozen products throughout . Found that the fresh food temperature was 30° and the unit was still trying to cool the fresh foods. Removed and replaced control board that was not regulating the fresh food section properly. All water connections were dry.

Near Austin, TX 78749

Luis

Job Details: 11/08/2018

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for noise issue. Heard some noise coming from condenser coil and behind unit. Removed excess tape on back of outside liner,adjusted front legs to prevent condenser coil from vibrating shut off icemaker due to refrigerator not connected to water source."

Near Dripping Springs, TX 78620

Luis

Job Details: 11/08/2018

WINE COOLER WHIRLPOOL WUW35X24DS Arrived on site for leak in system per tech support replaced evaporator and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Parts covered by manufacture sealed system warranty customer responsible for labor.

Near Kempner, TX 76539

Job Details: 11/08/2018

WASHER MAYTAG MHWE500VW00 Arrived to inspect (F35 ERROR CODE - WATER DOES ENTER THEN THE ERROR CODE AND WILL NOT ADVANCE FRO THERE) ran unit through diagnostic mode and F35 displayed. Unit switch that was ordered was not the correct part for the issue. Office to order switch and ccu. Also instructed the customer not to use PODS in the machine. SUDS error also displayed and would not let the customer to advance. Pressure switch is needed but needs to be inspected before assigning call to customer.See SD QUICK PIC INFORMATION ; ordrng 1 W10175764 (CCU ) and 1 WPW10249845 (SWITCH )

Near Austin, TX 78701

Robert

Job Details: 11/08/2018

OVEN FRIGIDAIRE FGF337AWH Arrived on job for complaints of igniter issue. Check outlet and all 5 igniters all in good working order. No gas leaks detected at time of service. Job complete collected service fee

Near Austin, TX 78705

Robert

Job Details: 11/08/2018

DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on job for complaints of not washing. Found 120v to wash motor no operation. Replaced motor sump. After replacement of sump test operation. No leaks detected at time of service.

Near Austin, TX 78741

Robert

Job Details: 11/08/2018

WASHER WHIRLPOOL WET4024HW0 Arrived on job for complaints of noise. Ran diagnostics and no codes. Adjust front feet to give better level so tub is balanced better. No leaks detected.

Near Waco, TX 76710

Arthur B.

Job Details: 11/08/2018

RANGE KITCHENAID KDRS467VSS04 "Arrived onsite for customer complaint of control panel beeping and hot to touch when done baking. Tested unit and found blower fan in rear not coming on. Tested in diagnostics as well and could not get blower assembly to come on. Also confirmed UI beeping when not in use. Unit will need new control panel,UI and blower fan assembly to complete repair. OF to R/S once authorization is given from AHS. ; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10116104 (swtch-memb) and 1 WPW10245511 (blower) and 1 WPW10298119 (cntrl-elec)"

Near Waco, TX 76701

Arthur B.

Job Details: 11/08/2018

RANGE JENN-AIR JGRP536WP02 Arrived onsite to install new control control to range from prior tech’s diagnosis. Powered down unit and removed front range panel. Found unit touch panel is faulty and would need replaced. Found touch pad glass assembly is and EXPART. Both parts are covered under 60 month part warranty. OF to R/S. Reassembled and powered unit back on.; ordrng 1 WPW10145531 (cntrl-elec pwr supply) and 1 WPW10464535 (cntrl-elec keypad assy)

Near Round Rock, TX 78665

Steve C.

Job Details: 11/08/2018

REFRIGERATOR GE GSS25WGTMBB Arrived on site for the unit is not making ice. Tested the unit and found the water is turned off. Customer advise unit will over flow with ice even in the off position. Found the unit will need a new ice maker.; ordrng 1 WR30X10093 (icemaker asm)

Near Kyle, TX 78640

Robert

Job Details: 11/08/2018

DRYER MAYTAG MDE2706AYW Arrived on job to replace belt and bracket. After replacement of parts test operation. Noise and heating normally.

Near Cedar Park, TX 78613

Lou

Job Details: 11/08/2018

RANGE WHIRLPOOL SF315PEPT3 "arrived on site to inspect range oven not igniting. Upon further inspection, I turned the unit on at Bake 350 degrees and pulled the bottom drawer to expose the oven Ignitor. I found that the Ignitor did not come on. I removed and replaced the Ignitor and tested again and the unit operated as designed. I tested the cooktop burners and found that the front right burner would not ignite. The customer advised that they had just cleaned the cooktop. I tested the unit several times and finally the unit operated as designed. No gas leaks detected during service, job completed."

Near Georgetown, TX 78626

Steve C.

Job Details: 11/08/2018

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for the unit is not making enough ice. Tested the ice maker and has no error codes. Called Whirlpool Sr#7723372838 Kathy and went through all the test and temperatures. Whirlpool advise to replace the optics on the unit. Will need AUTHO and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10870822 (cntrl-elec EMITTER ) and 1 W10898445 (cntrl-elec RECEIVER )

Near Kyle, TX 78640

Kevin

Job Details: 11/08/2018

DRYER WHIRLPOOL WED4616FW0 "Arrived on site and replaced scented front panel dryer is now correct, job complete"

Near Kyle, TX 78640

Kevin

Job Details: 11/08/2018

REFRIGERATOR WHIRLPOOL ED5PHEXMT00 "Arrived on site and replaced defrost control or diagnosed on previous visit after replacement compressor has started and all fans are running. Refrigerator will take 24 hours to reach temperature, no water leaks from connections at time of service, job complete."

Near Lampasas, TX 76550

Job Details: 11/08/2018

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect a dishwasher not washing. Confirmed the dishwasher issue, R/R the pump and motor. . Tested unit and unit tested as designed. No leaks observed."

Near Georgetown, TX 78628

Tyler B.

Job Details: 11/08/2018

RANGE UNKNOWN GW399LXUS04 "Arrived on site for no heat found igniter failed. R&R igniter and tested good, no gas leaks on site . Igniter

Near Austin, TX 78717

Lou

Job Details: 11/08/2018

DISHWASHER KITCHENAID KDTE104ESS1 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the dispenser ad tested. The unit operated as designed with no error codes. No water leaks observed during service, job completed."

Near Georgetown, TX 78626

Tyler B.

Job Details: 11/08/2018

DRYER HOTPOINT HTX21EASKWW Arrived on site for knob replacement R&R knob and tested good.

Near , TX 78628

Tyler B.

Job Details: 11/08/2018

VENTHOOD WHIRLPOOL WVU37UC6FS0 "Arrived on site for fan not working, found button had no spring, R&R control buttons and tested good."

Near Georgetown, TX 78626

Tyler B.

Job Details: 11/08/2018

DRYER LG 110KWWZBX945 "Arrived on site for install of pre diag parts. R&R hi limit, and control and tested good. Previous tech advised he was covering labor? Spoke with Susan"

Near Killeen, TX 76549

Job Details: 11/08/2018

MICROWAVE GE JNM3151DF1BB Arrived on site for (TURN ON MAKES NOISE WILL NOT HEAT UP FOOD - TURN TABLE DOES STILL WORK). Unit was tested with water/coffee cup. Unit did not heat the water. I removed the microwave and replaced the magnetron and diode. Unit was tested but did not solve the issue of NO HEAT.