Service History 1692 - Appliance Express

Near Lampasas, TX 76550

Arthur B.

Job Details: 02/15/2019

DISHWASHER KITCHENAID KDTE104DSS0 Arrived onsite for customer complaint of upper rack falling and dishes melting in dishwasher. Tested unit. Found element hot even when starting cycle. Also confirmed upper rack brackets broken. Ordering new each adjuster kit and returning with control and heater. R/S for Monday 2/18. All water connections were dry at time of service.; ordrng 1 W10712394 (adjuster)

Near Austin, TX 78733

Kevin

Job Details: 02/15/2019

COOKTOP WHIRLPOOL JED8430ADB "Arrived on site and inspected cooktop and found no power Sound right rear switch is shorted out, attempted to replace but a new one is defective and did not Restore power. Original switch is no longer available due to the age of the cooktop. Spoke with MS and CS no charge to customer a proper diagnosis cannot be given. Job complete."

Near Round Rock, TX 78665

Tyler B.

Job Details: 02/15/2019

VENTHOOD WHIRLPOOL VWU37UC0FS0 "Arrived back on site for unit vent not working correctly, R&R control buttons and tested good."

Near Killeen, TX 76542

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived to install previously ordered parts. I removed and replaced the UI and Ice Door. After reassembling the unit, the ice motor still did not come on. I called Whirlpool and spoke with Kathy. I ran DC checks at the board and the auger motor. We determined the left door switch is a single throw switch, which is the incorrect part for this model. I will order 2 light switch kits, which are double throw switches. Customer advised Kingdom Appliance removed and replaced them and the unit has not worked since the repair.Left double throw door switch.Light switch kit 12002464Needs more work.; ordrng 2 12002464 (LIGHT SWITCH KIT)s"

Near Pflugerville, TX 78660

Tyler B.

Job Details: 02/15/2019

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for unit not washing or drying and complaints of small leaks from door . Tested unit and unit didn't not pump. Replaced control and still did not pump, replaced pump and motor, while inside door saw water traces of disp leaking, replaced dispenser and tested good, no leaks on site"

Near Temple, TX 76502

Job Details: 02/15/2019

DISHWASHER WHIRLPOOL WDF330PAHW1 "Arrived to inspect dishwasher not drying properly. Instructed the customer about purging the hot water, soap usage and using all settings on unit. Customer purchased unit on 1/10/19. JOB COMPLETE."

Near Killeen, TX 76542

Job Details: 02/15/2019

RANGE WHIRLPOOL WFE505W0HZ1 Arrived to inspect range with damaged trim on the left door trim. I confirmed the complaint and attempted to repair the trim. Customer was not pleased with the repair and opted to contact Lowe’s for another unit.JOB COMPLETE

Near Killeen, TX 76543

Arthur B.

Job Details: 02/15/2019

DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not stopping when close to off. Call Whirlpool Techline Ed SR#7724180636 and advised to check “X” wire (Orange) to thermostat at the heater. Removed back panel and found wire connections not secured to thermostat. Secured wire and tested. Unit now turns off as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Austin, TX 78741

Kevin

Job Details: 02/15/2019

WASHER MAYTAG MVWX655DW1 "Arrived on site and replaced lid lock diagnosed on previous visit, after replacement all function has returned to washer. No water leaks from connections at time of service, job complete."

Near Austin, TX 78737

Leonardo

Job Details: 02/15/2019

OVEN WHIRLPOOL WEE750H0HZ0 Arrived on site to replace panel. Opened box and found part damaged. Will order new panel W11290627 rescheduled for Thursday ; ordrng 1 W11290627 (PANEL )

Near Georgetown, TX 78633

Thomas L.

Job Details: 02/15/2019

OVEN WHIRLPOOL WOC54EC0AS04 Arrived on site for unit being noisy and not heating properly. Tested unit at 350°. Found vent cover loose and vibrating. Tighten vent screws and unit now operates with the proper sound level. The temperature was about 20° to low.

Near Luling, TX 78648

Diego G.

Job Details: 02/15/2019

WASHER MAYTAG MVWB855DC3 "Arrived on site. Check for no operation issues. Found main control acting sporadic. Replaced main control and calibrated unit. Also found drain line too far down drain. Adjusted drain line and cycled, all functions tested OK. No leaks present. Job complete"

Near Luling, TX 78648

Diego G.

Job Details: 02/15/2019

Near Luling, TX 78648

Diego G.

Job Details: 02/15/2019

Near New Braunfels, TX 78132

Robert

Job Details: 02/15/2019

WASHER MAYTAG MVWX655DW "Arrived on job for complaints of leak. Found water dripping from hose. Replaced hose,test functionality passed. No leaks detected."

Near Austin, TX 78741

Leonardo

Job Details: 02/15/2019

RANGE FRIGIDAIRE FFEF3054TSG Arrived on site to test unit for cooktop on light staying on. Found switch to right front burner was shorted. Replaced switch test unit and burner getting power but not coming on. Will order new burner 5304510566 also broken light lens ordering new one 316557300 rescheduled for Monday 2/18. ; ordrng 1 316557300 (LENS LIGHT ) and 1 5304510566 (RIGHT FRONT BURNER )

Near New Braunfels, TX 78132

Robert

Job Details: 02/15/2019

WASHER MAYTAG MVWX655DW "Arrived on job for complaints of leak. Found water dripping from hose. Replaced hose,test functionality passed. No leaks detected."

Near Austin, TX 78748

Leonardo

Job Details: 02/15/2019

OVEN IKEA IBD650PXS00 Arrived on site to test unit for water in between glass. Found glass got dirty from food spilling. Removed door and cleaned glass. Job complete

Near Georgetown, TX 78626

Thomas L.

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for no cool conditions. Found temperature in fresh food section was 43° and the temperature in the freezer was 16°. Exposed everything possible and could find no die anywhere. In step four of diagnostics everything worked properly but only the very first few inches of each evaporator would frost during that test which makes no sense. I believe that the valve in the suction line tubing is not moving properly to allow the proper flow of refrigerant. Will need two hours again I’ll return job. I am bringing all the original parts just in case.; ordrng 1 2HOURSEALEDSYSTEM and 1 WPW10626970 (tube)

Near Austin, TX 78703

Leonardo

Job Details: 02/15/2019

DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Replaced sump and motor. Test unit fo leaks no leaks present at this time. Also found clamp missing to hold drain hoses together. Advised customer to have maintenance install a new clamp.

Near Round Rock, TX 78665

Tyler B.

Job Details: 02/15/2019

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for racks stuck in unit, unit was installed by builder, installer forced racks past stops, was able to remove. Interior has scratches that require touch up, and side covers are not installed. ; ordrng 1 CNOTE (OFFICE RS) and 2 W10536160 (cover)s and 1 W10791627 (touch-up)"

Near Lorena, TX 76655

Job Details: 02/15/2019

WASHER ELECTROLUX EFLS627UTT Arrived to inspect unit with socks stuck inside. I spoke with the customer who is simply disappointed with the Engineering of the product. She does not like the fact that that unit has a gap between the Bellow in the door and small items tend to get lodged into the Bellow. Unit washes and drains clothes as designed. There were no issues on this date.Customer was instructed on loading practices and soap usage.JOB COMPLETE

Near Austin, TX 78731

Paul

Job Details: 02/15/2019

WASHER MAYTAG MHW8200FC0 Arrived onsite for the washer leaking on the inside again. Ms pointed to the fill hose in the bellow and stated water continues to drip out of it for long periods of time. I tested the washer multiple times and the valve is shutting off properly. I found the dispenser holding some water and not siphoning fully. I checked the level of the machine and found it low in the front. I leveled the unit and tested it again. The dispenser is completely emptying now. I suspect the water was puddling until it would run into the fill tube from the machine being low in the front. The unit is working as designed. Call complete.

Near Cedar Park, TX 78613

Lou

Job Details: 02/15/2019

MICROWAVE JENN-AIR JMV8208AAB "arrived on site to inspect microwave grill. Upon further inspection, I found that the upper grill of the unit had fallen off. I found that both mounts had broken off at the plastic. Customer advised that she contacted JennAir and they advised that the grill is no longer available. I advised the same. I found that when the grill fell, it hit the customer in the head and it landed on the range below causing damage to the UI console. I took several photos and advised the customer that someone would follow up with them soon. I am ordering the grill even though it’s no longer available. Office to schedule return service if a grill is located.; ordrng 1 53001641 (GRILL, VENT BLK)"

Near Austin, TX 78736

Chase

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL WRT108FZDM02 WRT108FZDM02 Arrived on site. Replaced damaged refrigerator and freezer doors and replaced nameplate. All checks good. Job complete

Near Austin, TX 78744

Luis

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for no cool. Fans running compressor not running. Removed compressor cover found power harness disconnected from start device,installed harness to start device powered unit on compressor powered on unit working as designed."

Near Pflugerville, TX 78660

Tyler B.

Job Details: 02/15/2019

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for unit leaking an not drying, found gasket torn, replaced and tested good, unit will need control and latch to complete repair . Door not closing firm; ordrng 1 W11305297 (CONTROL) and 1 WPW10653840 (latch-door)"

Near Austin, TX 78703

Luis

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Arrived on site for ice forming on damper cover,disconnected damper,had fan run no cold air entering around damper,reassembled damper area. Found right side of fresh food door gasket not sealing allowing air to enter fresh food. Raised left side front leg door sealing correctly. Collected service call fee."

Near Austin, TX 78728

Paul

Job Details: 02/15/2019

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for the dryer that stopped working. Mr stated the unit seems to get hot but the clothes do not dry. I found an reducer adaptor with a built in screen on it installed between the house duct and flex hose plugged with lint not allowing the dryer to exhaust. I removed the reducer and shortened the duct. I tested the dryer with the duct connected and found it working as designed. Call complete.

Near Bastrop, TX 78602

Scott

Job Details: 02/15/2019

MICROWAVE KITCHENAID KEHU309SSS06 "Arrived on site for f2e0 error . Tried breaker shut off and checked connection . Will need to order touch pad , will bring back controls if needed . Might need to check entitlement . Please call to set return .; ordrng 1 WPW10110694 (swtch-memb)"

Near McQueeney, TX 78123

Diego G.

Job Details: 02/15/2019

OVEN KITCHENAID KODE300ESS00 "Arrived on site. Replaced inner glass and tested door, all functions tested OK. Job complete"

Near McQueeney, TX 78123

Diego G.

Job Details: 02/15/2019

OVEN KITCHENAID KODE300ESS00 "Arrived on site. Replaced inner glass and tested door, all functions tested OK. Job complete"

Near McQueeney, TX 78123

Diego G.

Job Details: 02/15/2019

OVEN KITCHENAID KODE300ESS00 "Arrived on site. Replaced inner glass and tested door, all functions tested OK. Job complete"

Near Pflugerville, TX 78660

Tyler B.

Job Details: 02/15/2019

WASHER MAYTAG MVWB835DW3 "Arrived on site for unit leaking, found. Water valve solenoid damaged causing leak, replaced valve and housing and tested good, no leaks on site"

Near Austin, TX 78701

Luis

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL KBSD608ESS01 "Arrived on site for water leaking. Found filter not fully seated into housing installed filter correctly to housing. Reinserted water lines to valve and housing. RN water dispenser no leaks under unit,ran icemaker through a cycle ice dumped and filled with water checked water lines under unit no leaks or traces of water."

Near Hutto, TX 78634

Tyler B.

Job Details: 02/15/2019

WASHER GE GCWN2800DOWW "Arrived on site for balance issue, found front rods blown replaced and tested good no leaks on site"

Near Austin, TX 78746

Kevin

Job Details: 02/15/2019

OVEN JENN-AIR JJW2430WS02 "arrived on site and found blower wheel is rattling during operation and there is a saved error code for low rpm’s, took one picture. Replaced blower wheel and noise has stopped.

Near Elgin, TX 78621

Scott

Job Details: 02/15/2019

DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site for poor washing .found wash motor failed , good voltage going to motor . Replaced sump and motor .ran diagnostic cycle unit is now operating as designed . No water leaks detected at time of service .

Near Lago Vista, TX 78645

James

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site and found cubed ice door stuck open. Removed ice bin and found actuator arm on the ice bin is sticking. Installed new ice bin and tested. Cubed ice door now functioning properly. Job complete

Near Austin, TX 78733

Kevin

Job Details: 02/15/2019

ICE MACHINE KITCHENAID KUIC18PNZS "Arrived on site and inspected ice machine and found hose is not attached to water dispenser over evaporator plate. Water is spraying behind evaporator plate. Reattached hose and it is now running properly, no water leaks from connections at time of service, Job complete"

Near Austin, TX 78722

Wesley

Job Details: 02/15/2019

WASHER WHIRLPOOL MVWC416FW0 Arrived onnsite and found clogged valve. Replaced valve and cleared lines. All checks good.

Near Killeen, TX 76542

Arthur B.

Job Details: 02/15/2019

DISHWASHER GE GDF620HMJ0ES "Arrived onsite to install new wash pump and control to dishwasher from my prior visit’s diagnosis. Removed faulty control and wash pump. Installed new replacements. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Austin, TX 78702

Luis

Job Details: 02/15/2019

REFRIGERATOR KITCHENAID KUDF204ESB00 "Arrived on site for faulty switch,removed faulty switch installed new switch tested switch operation unit working as designed"

Near Cedar Park, TX 78613

Lou

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "arrived on site to inspect refrigerator leaking around one of the lights. Upon further inspection, I found that water was dripping from the far right light on the water cover near the filter housing. I removed the cover to find that where the reservoir connects to the housing on the left side was cracked ad leaking water. I removed and replaced the reservoir and tested the unit by dispensing water and it operated as designed. No water leaks observed at the end of service, job completed."

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/15/2019

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site. Check for no light issues. Found no power getting to socket. Replaced main control board and cycled, all functions tested OK. Dropping play"

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/15/2019

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site. Check for no light issues. Found no power getting to socket. Replaced main control board and cycled, all functions tested OK. Dropping play"

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/15/2019

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site. Check for no light issues. Found no power getting to socket. Replaced main control board and cycled, all functions tested OK. Dropping play"

Near Bastrop, TX 78602

Joseph C.

Job Details: 02/15/2019

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for “front left burner not igniting and smells like gas leak” complaint. Inspected unit and found malformed burner head. Removed and replaced cap and burner head(left front). Found gas leaking at gas supply hose/supply nipple junction. Was not able to tighten any further. Suspect cracked bevel inside hose fitting. Gas supply hose will need to be replaced. No other leaks detected. Unit is performing as designed.

Near Austin, TX 78723

Joseph C.

Job Details: 02/15/2019

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for “unit making gurgling/purring noises” complaint. Inspected unit and could find no issues, at this time. Suggested to customer, to record noises, so that proper diagnosis may be made. No leaks detected, at time of service."

Near Georgetown, TX 78633

Thomas L.

Job Details: 02/15/2019

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for no cool and no light operation. Found unit unit totally inoperable. Reset breaker and unit now powers up. All water connections are dry.

Near Bastrop, TX 78602

Joseph C.

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for “no ice production” complaint. Per my previous diagnosis, removed and replaced harness, support and user interface. Cycled icemaker and filled icemaker with water. No leaks detected, at time of service."

Near Georgetown, TX 78633

Thomas L.

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site as unit would not dispense water. Removed filter and reinserted filter. Unit now dispenses water properly.

Near Elgin, TX 78621

Scott

Job Details: 02/15/2019

WASHER WHIRLPOOL MVWC565FW1 Arrived on site for plastic pieces broken off agitator . Found agitator broken around hub . Hub is in good shape . Replaced agitator . Ran test cycle . Unit is functioning normal . No off balance detected . No water leaks detected at time of service . Job complete .

Near Lampasas, TX 76550

Arthur B.

Job Details: 02/15/2019

DRYER GE GTD65EBSJ0WS "Arrived onsite for customer complaint of dryer making noises and barely tumbling. Removed front panel. Found when reinstalling last trip, idler pulley was incorrectly installed. Was able to correctly install idler pulley. Reassembled and tested. Dryer now tumbles quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."

Near Austin, TX 78758

Paul

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite to replace the previous diagnosed parts. I replaced the left RC door closure. The door works as designed. There were no water leaks present at the time of service. Call complete.

Near Liberty Hill, TX 78642

Cliff

Job Details: 02/15/2019

OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site to diagnose an oven that is not healing properly. Tested upper and lower ovens and found upper oven 20° too hot, and lower oven 15° too hot. Calibrated unit properly and advised homeowner calibration is not covered under warranty. Homeowner paid service fee for trip today and job is complete."

Near Lago Vista, TX 78645

James

Job Details: 02/15/2019

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and defrosted fresh food evap. Installed new fan kit and new control. Tested operation and found unit working properly. Job complete

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 02/15/2019

RANGE KITCHENAID KDRS467VSS04 Arrived on site to diagnose a range with a gas leak. Tested all parts and components of unit I was not able to locate a leak within the range at this time. Did note flextime bent at an extreme angle which me I have a hairline crack. Was not able to verify leak at line bend today. Advised homeowner of leak continued flex line might need to be replaced. No other failures were found and insured all gas lines and connections were connected properly and tightened. No further repairs are needed and all is working properly at this time.

Near Elgin, TX 78621

Scott

Job Details: 02/15/2019

REFRIGERATOR AMANA DRS2663BW Arrived on site for unit not cooling . Found start device not sitting right on compressor . Reinstalled start device . Compressor is kicking on . Getting frost up to 3 coil section . Job complete .

Near Georgetown, TX 78633

Thomas L.

Job Details: 02/15/2019

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for door not operating properly. Found door had two broken friction pads. Replaced pads and door now operates properly. All water connections were dry.

Near Georgetown, TX 78628

James

Job Details: 02/15/2019

DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site and ran diagnostics. I found a fault code for the diverter lost position. Inspected diverter and found to have failed. Installed new sump assembly and tested operation. Unit tests good and no more fault codes. Job complete. Sump assembly covered under previous repair

Near Austin, TX 78746

Kevin

Job Details: 02/15/2019

DRYER WHIRLPOOL WHD5090TW0 "arrived on site and inspected dryer I did not find any visible leaks, spoke with builder and drive time is normal, this unit takes several hours to dry a single load. Builder will discuss with homeowner whether or not dryer will be functional for their needs before considering repair. SR7724180581"

Near Austin, TX 78731

Paul

Job Details: 02/15/2019

MICROWAVE KITCHENAID KEMS309BSP00 Arrived onsite for the oven with a broken door glass. I found the inner glass frame cracked in half. I replaced the inner door glass. Call complete.

Near Cedar Park, TX 78613

Lou

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "arrived on site to inspect refrigerator water dispenser not working. I tested the water dispenser by pushing in on the paddle and it did not dispense. I tested by pressing the measured fill on the UI and it dispensed. I removed the dispenser housing and found the paddle wasn’t set correctly. Adjusted the paddle to find that a piece was broken keeping it from seating correctly. Removed and replaced the paddle and tested and the unit still did not dispense. I removed and replaced the UI and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Austin, TX 78705

Luis

Job Details: 02/15/2019

REFRIGERATOR KITCHENAID KSSC36QMS02 "Arrived on site for cooling issue found main control shutting itself on and off diagnosed failed main control. Removed failed main control,installed updated control kit powered unit on,unit ran through diagnostics and passed compressor and fans running unit working as designed."

Near Round Rock, TX 78665

Tyler B.

Job Details: 02/15/2019

OVEN WHIRLPOOL WOS51EC0HS00 Arrived back on site for control and console replacement dude to clock advancing too fast. Replaced control and console and tested all functions and tested good

Near Burnet, TX 78611

Cliff

Job Details: 02/15/2019

OVEN KITCHENAID KOSE500ESS02 Arrived on site to replace control for oven down oven fully functional prior to repair and all parts and components working. Did not install part at this time as unit was fully functional. No further repairs are needed.

Near Bastrop, TX 78602

Joseph C.

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL KSSC42QTS00 "Arrived on site for “no ice production and gap in icemaker door gasket” complaint. Per my previous diagnosis, cleared ice plug from inlet and tightened mounting screws as best I could. Unit is performing as designed. No leaks detected, at time of service.

Near Austin, TX 78730

Paul

Job Details: 02/15/2019

WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite for the washer with door lock issues. I checked stored error codes and found an F8E1. I ran diagnostics and found the cold water valve letting very little water into the tub causing this fault and suspect this is why ms thought the door lock was acting up. The machine completed the rest of the cycle and worked as designed. The fill valve needs to be replaced. I replaced the fill valve and tested the unit again. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Kyle, TX 78640

Robert

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on job for complaints of no ice. Ice maker wouldn’t harvest. Replaced ice maker,functionality returned. No leaks detected at time of service."

Near Austin, TX 78717

Lou

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "arrived on site to inspect refrigerator ice maker not working. I tested temps in the RC=39 and FC=7. In diagnostics, I checked the ice maker for error codes and it showed 02-motor lost position. I tested in mode 57 and the ice maker never harvested. I removed and replaced the ice maker and tested and the unit operated as designed. No water leaks observed during service, job completed."

Near Cedar Park, TX 78613

Lou

Job Details: 02/15/2019

WASHER WHIRLPOOL WTW4800XQ4 "arrived on site to inspect washer noise. I placed the unit in diagnostics with no error codes. The unit operated as designed. I tested spin and agitate in manual test mode and there was no unusual noises. I tilted the unit back and found that the cam wheel was rubbing against the cam shield. Also found that the cam nut was loose. I removed the nut and put more loc-tite o; it and reinstalled it and tightened. The damage to the shield is minimal and does not require replacement. I found that the leveling feet were almost all the way up and the unit was sitting too close to the floor which when the unit is being used for a heavy load with medium or large amount of water, the tub is dropping and hitting the floor causing the shield to be pushed into the cam wheel and making the grinding/rubbing noise. I lowered the feet and leveled the unit and retested and the unit operated as designed. I advised the customer of my findings. No water leaks observed during ser

Near Leander, TX 78645

James

Job Details: 02/15/2019

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and installed new fresh food evaporator and new dye drier. Vacuumed system to clear and test for leaks. Unit held vacuum and I charged system with 6oz 134a and tested for proper operation. Unit cooling and I instructed customer that the unit would take 24 hours to reach temperature. Job complete

Near Horseshoe Bay, TX 78657

Cliff

Job Details: 02/15/2019

RANGE GE JS645SL2SS Arrived on site to install glass top that homeowner provided. Confirmed with SC that job would be covered under warranty. Replaced glass and tested unit. Found all is functioning properly at time.

Near New Braunfels, TX 78132

Robert

Job Details: 02/15/2019

OVEN KITCHENAID KODE300ESS00 "Arrived on job for complaints of oven door locked and no display. Unlocked door and found a bad fuse. Also found tod was open. Installed all parts ran test on operation. Operation successfull."

Near Austin, TX 78724

Wesley

Job Details: 02/15/2019

OVEN WHIRLPOOL WFG320M0BW Arrived on site and found indisputable evidence of symptom caused by rat damage. Advised customer warranty does not cover infestation.

Near Belton, TX 76513

Job Details: 02/15/2019

WASHER WHIRLPOOL WFW92HEFC0 Arrived to inspect F302 - CUST RAN LOAD WARM WASH - HAPPENED DURING THE LATER PART OF WASH.Verified the complaint and removed and replaced the water temperature sensor. Reassembled and tested the unit and unit tested as designed.Al water lines were dry at the time of service.JOB COMPLETE

Near Austin, TX 78729

Paul

Job Details: 02/15/2019

WASHER WHIRLPOOL MFW9600SQ1 Arrived onsite for the washer to replace previous diagnosed parts. I replaced the fill valve and ran the diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service.

Near Georgetown, TX 78633

Steve C.

Job Details: 02/15/2019

OVEN GE JTP27W0W1WW Arrived on site for the units door for the upper oven is not opening properly. Tested the unit and found the hinges are bent and causing the door not to close all the way. Customer advised that they will be getting a new unit. Customer only paid for the service fee.

Near Cedar Park, TX 78613

Cliff

Job Details: 02/15/2019

DRYER WHIRLPOOL MEDC215EW1 "Arrived on site to diagnose a dryer that is randomly turning off and occasionally tripping breaker. Tested all parts and components but as failure happens instantly and there’s no way to correctly verify which part or electrical issue is actually happening. I replaced cut off thermal and timer today. If problem persist homeowner has electrical issue i.e. possibly a week breaker. Homeowner will need to have breaker changed if issue persists, all parts that could possibly cause this issue in the dryer have been changed and are good. No further repairs are needed by Appliance Express at this time."

Near Austin, TX 78747

Luis

Job Details: 02/15/2019

REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site for cooling issue. Per customer he has to constantly unplug unit to power unit back on. Ran diagnostics all test passed diagnosed unit not exiting after defrost. Faulty main control. Installed control kit powered unit on,compressor and fans powered on unit working as designed.

Near Kyle, TX 78640

Robert

Job Details: 02/15/2019

OVEN WHIRLPOOL WEG745H0FS0 Arrived on job for complaints of fan noise. Preheat to 350 and cooling fan noise normal.

Near Copperas Cove, TX 76522

Arthur B.

Job Details: 02/15/2019

REFRIGERATOR FRIGIDAIRE FFHS2622MBQA Arrived onsite for customer complaint of icemaker leaking water and asking noises. Clear icemaker water channel and removed all ice build up from back wall. Found slow water flow to dispenser. Advised customer to change filter to allow proper water flow. No other issues found. All water connections were dry at time of service.

Near Cedar Park, TX 78613

Lou

Job Details: 02/15/2019

DRYER WHIRLPOOL WED70HEBW0 "arrived on site to inspect dryer start button not working. I turned the power on to the unit and pressed start and the unit began to operate as designed. I placed it into diagnostics and it showed error codes F4E4, FrE1, F3E6. Cleared the codes and continued with testing. The unit tested good and showed to correct line of voltage. I verified voltage at the outlet, junction box and control. I verified ohms to all of the components. Customer advised when starting the unit the drum would not turn and it would make a buzzing noise. I contacted Techline and spoke to Kathy and advised her of my findings. Kathy suggested to replace the motor ad provided File #7724180056. I removed and replaced the motor and tested and unit operated as designed. No lint observed during service, job completed."

Near Austin, TX 78731

Paul

Job Details: 02/15/2019

DISHWASHER JENN-AIR JDTSS245GX0 Arrived onsite for the dishwasher holding water in the bottom of the tub. I found the unit not draining because it was connected to a new disposal and the knock out hadn’t been removed. I removed the knock out and tested the unit. The dishwasher is working and draining as designed. There were no water leaks present at the time of service. Call complete.

Near Austin, TX 78757

Wesley

Job Details: 02/15/2019

WASHER MAYTAG MHW8100DW0 Arrived on site and found unit operating as designed. Found standpipe clogged and backfilling. Advised plumber is needed.

Near Austin, TX 78733

Kevin

Job Details: 02/15/2019

DISHWASHER KITCHENAID KUDS30FXSS5 "arrived on site and replaced control board and washer will now complete a diagnostic cycle, customer will wash a load of dishes to confirm correct operation. No water leaks from connections at time of service, job complete.

Near Austin, TX 78737

Leonardo

Job Details: 02/15/2019

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit leaking. Test unit and found gasket on left side damaged. Replaced gasket test unit and no leaks present at this time.

Near Florence, TX 76527

Steve C.

Job Details: 02/15/2019

WASHER GE GTW680BSJ5WS Arrived on site for the unit will not start the cycle and display will show lid error. Tested the unit and found the lid lock has no resistance. Replace the lid lock and clear out the error codes in diagnostics.Tested the unit and the unit is working properly. All water connections were dry at the time of service.

Near Florence, TX 76527

Steve C.

Job Details: 02/15/2019

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for the unit is not washing the dishes. Tested the unit and found the unit will just fill up with water and nothing happens. Found there is proper voltage to the pump but the pump will not turn on. Replace the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Georgetown, TX 78633

Steve C.

Job Details: 02/15/2019

RANGE WHIRLPOOL WFG515S0EB1 "Arrived on site to replace the two front burner heads, burner caps, a oven gasket due to unit not working properly. Replaced all parts and tested the unit. Unit works properly and no gas leak present."

Near Cedar Creek, TX 78612

Scott

Job Details: 02/15/2019

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for unit sparking when door was opened . Found power cord was routed in such a way that was getting pinched between door and leg of tub . After time door had worn its way thru till itnshorted out . Nonerror codes . Will need electrician to fix power supply .no water leaks detected .job complete

Near Austin, TX 78753

Wesley

Job Details: 02/15/2019

MICROWAVE WHIRLPOOL WMH32519FB0 Arrived on site and repaired no heat condition by replacing mag cap and diode. All checks good.

Near Killeen, TX 76543

Job Details: 02/15/2019

WASHER WHIRLPOOL RTW4516FW2 "Arrived to inspect unit banging. Verified complaint, service tested unit and determined it was the cam. Removed and replaced the the suspension rods . I reassembled and Tested unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE"

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/15/2019

DRYER WHIRLPOOL WED85HEFC2 "Arrived on site. Check for no operation issues. Found loose connection at terminal allowing dryer to trip breaker. Repositioned wire and tightened, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/15/2019

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/15/2019

Near Austin, TX 78745

Kevin

Job Details: 02/15/2019

DRYER ROPER RED4516FW0 "Arrived on site and inspected dryer and found cut off has failed, after replacing cut off all function has returned and dryer is now heating properly. No lint found in unit cabinet at time of service, job complete"

Near Marion, TX 78124

Robert

Job Details: 02/15/2019

OVEN WHIRLPOOL WOS72EC0HS00 Arrived on job for complaints of being stuck in demo mode. Took out of demo mode tested unit operation normal.

Near Georgetown, TX 78628

Steve C.

Job Details: 02/15/2019

MICROWAVE GE PEB1590SM1SS Arrived on site for the unit is not heating. Customer advised they had a power surge and then the unit stopped heating. Found the display is very dim. Tested the unit and it worked for about three times and then it stopped heating. Found the control board is defective. Customer advised they will be getting a new unit. Customer only paid the service fee.