Near Hutto, TX 78634
Nathaniel B.
Job Details:
08/24/2018
Model WRF757SDEM01, Arrived on call for ice clumping in ice bin, found ice dispenser door not sealing due to chute door came unclipped from dispenser chute door arm so clipped in back in and know chute door is sealing properly, also instructed customer for all indoor ice models due to frequent door opening and days to were ice is not called for ice will clump so instructed customer to dump ice from bin 2-3 times per week depending on door openings,, no parts needed, call complete, no water leaks at time of call.
Near Hutto, TX 78634
Nathaniel B.
Job Details:
08/24/2018
Model WRF757SDEM01, Arrived on call for ice clumping in ice bin, found ice dispenser door not sealing due to chute door came unclipped from dispenser chute door arm so clipped in back in and know chute door is sealing properly, also instructed customer for all indoor ice models due to frequent door opening and days to were ice is not called for ice will clump so instructed customer to dump ice from bin 2-3 times per week depending on door openings,, no parts needed, call complete, no water leaks at time of call.
Near Liberty Hill, TX 78642
Lou
Job Details:
08/24/2018
arrived on site to inspect refrigerator making loud noises. Upon further inspection, I found that the units condenser was making a loud rattling noise as it was sitting on the metal of the cabinet. I adjusted the condenser and was able to get the noise to stop. No water leaks observed during service, job completed.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
08/24/2018
Model ED5FHEXVS01, Arrived on call for icemaker not making ice, prior replaced icemaker and is know making ice and prior found freezer light switch is broken so today installed freezer light switch and know freezer light is working, call complete, o water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
08/24/2018
Model ED5FHEXVS01, Arrived on call for icemaker not making ice, prior replaced icemaker and is know making ice and prior found freezer light switch is broken so today installed freezer light switch and know freezer light is working, call complete, o water leaks at time of call.
Near Killeen, TX 76542
Arthur B.
Job Details:
08/24/2018
WRF767SDEM01 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator getting frost on evaporator cover and not making ice as it use to. Found FC door gasket is not sealing properly to cabinet. Ordering new FC door gasket. Next available for customer is 8/29. All water connections were dry at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details:
08/24/2018
Near Austin, TX 78735
Kevin
Job Details:
08/24/2018
Arrived on site found washer is unplugged, after reconnecting to power drain pump starts immediately. Enter diagnostic cycle and did not find any saved error codes. Confirmed pressure hose is clear and ran a calibration cycle. Then confirmed All functions are operating in manual test cycle, started washer with a load of clothing on normal and it is progressing properly. If customer has any further concerns they will contact office, and a control board will be needed. No water leaks from connections at time of service, job complete
Near Copperas Cove, TX 76522
Arthur B.
Job Details:
08/24/2018
WTW7040DW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer making loud noises when tumbling and bad mildew smell after wash cycle completes. Ran diagnostics and found error code; F2E1 (UI Stuck), F6E3 (Comm Error). Ran test 052. Found clutch was able to disengage and engage. U it complete calibration successfully. Also level unit to floor as well. Advised customer to use afresh tablets to rid of all smells from unit. P&L are as follows; W10135699 (Affresh Tablets) $10.32,TL120 $125.99 plus taxes. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Jonathan S
Job Details:
08/24/2018
Garbage disposal leaking water.
Near Fort Hood, TX 76544
Arthur B.
Job Details:
08/24/2018
WED7300DW1 (Dryer) - Arrived onsite for customer complaint of dryer door not closing properly. Found catch broken inside door. Removed door and installed new catch. Also,reversed hinges as well. Reassembled. Door now closes and opens properly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78746
Kevin
Job Details:
08/24/2018
Arrived on site and tested microwave with diagnosed fuses provided by previous technician. Replaced transformer also diagnosed by previous technician and microwave is not working properly heated a couple water multiple times to confirm correct operation. Job complete
Near Austin, TX 78727
Wesley
Job Details:
08/24/2018
WRF555SDFZ03 arrived on site and found unit filter program needed to be reset. Reset program. Advised customer on repair. Also on use and care. All checks good.
Near Round Rock, TX 78665
Tyler B.
Job Details:
08/24/2018
Near Leander, TX 78641
Jonathan S
Job Details:
08/24/2018
Kenmore dryer model# 110.70022010. Dryer having long dry times.
Near Austin, TX 78757
Scott
Job Details:
08/24/2018
Whirlpool dishwasher dead washer motor
Near Liberty Hill, TX 78642
Lou
Job Details:
08/24/2018
arrived on site to inspect dryer not starting. Upon further inspection, the customer advised that when they plugged the unit in and turned the unit on, the wall outlet sparked and the unit turned off. After repairing the breaker, customer plugged the unit in and it starts but stopped abruptly. I found that the cutoff connector was burnt and showed open when checked for ohms. The fuse was open as well. I plugged the unit in the test and did not get any power so I verified voltage at the wall outlet and at the terminal. I got authorization to replace the control, fuse, and cutoff. I removed and replaced all three parts and tested the unit and the unit operated as designed. No lint observed during service, job completed.
Near Round Rock, TX 78681
Tyler B.
Job Details:
08/24/2018
Near Austin, TX 78704
Robert
Job Details:
08/24/2018
JDTSS244GS0 Arrived on job for complaints of not draining. Found blocked drain pump. Removed blockage and test. Operation normal. No leaks detected at time of service. Job complete
Near Liberty Hill, TX 78642
Lou
Job Details:
08/24/2018
arrived on site to inspect dishwasher leaking from the front. Upon further inspection, I found that the leveling legs were not set causing the unit to tilt forward. I raised the legs and leveled the unit and tested and the unit operated as designed. No water leaks observed during service, job completed.
Near Cedar Park, TX 78613
Jonathan S
Job Details:
08/24/2018
KitchenAid range model #KFGD500ESS. Burners and oven are not lighting.
Near Round Rock, TX 78664
Nathaniel B.
Job Details:
08/24/2018
Model ET1CHMXKB03, Arrived on call for fridge not working, found that the actual complaint is that icemaker is not making ice, found freezer is at proper temp so jumped t-h on icemaker and icemaker did not chcle and does have 124 ac volts to icemaker, will need icemaker, will reschedule for 8/28/18, no water leaks at time of call.
Near Round Rock, TX 78664
Nathaniel B.
Job Details:
08/24/2018
Model ET1CHMXKB03, Arrived on call for fridge not working, found that the actual complaint is that icemaker is not making ice, found freezer is at proper temp so jumped t-h on icemaker and icemaker did not chcle and does have 124 ac volts to icemaker, will need icemaker, will reschedule for 8/28/18, no water leaks at time of call.
Near Georgetown, TX 78633
Jerry C.
Job Details:
08/24/2018
KCGD500GSS00 Arrived to inspect bezel issue. I found the factory applied bezel had came loose. I removed debris and applied the replacement bezel. I tested the unit and it operated as designed. No gas leaks detected during service.
Near Austin, TX 78748
Brandon
Job Details:
08/24/2018
Arrived on site for customer complaint of bottom oven not coming on, found unit tested good, nice even flame. However I did find bottom oven door latch was broken and needs replacing. The lower oven door will not activate light switch due to the latch being broken. Ordering latch.
Near Georgetown, TX 78628
Tyler B.
Job Details:
08/24/2018
Near Austin, TX 78729
Wesley
Job Details:
08/24/2018
Arrived on site and found unit would not fill do to clogged air trap hose. Cleared hose. Now unit operates as designed. All checks good. Charged 108.24
Near Kempner, TX 76539
Arthur B.
Job Details:
08/24/2018
WDF530PLYB0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not draining. Removed drain pump and found pieces of metal lodged in drain pump fins. Removed obstructions and reinstalled drain. Tested multiple time by filling and draining unit. Unit now drains as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78745
Kevin
Job Details:
08/24/2018
Near Austin, TX 78748
Kevin
Job Details:
08/24/2018
Arrived on site in and inspected dishwasher and found check valve is stuck, after correcting dishwasher will now draining properly. No water leaks from connections at time of service, job complete
Near Austin, TX 78728
Wesley
Job Details:
08/24/2018
WTW4950XW2 Arrived on site and replaced valve. Calibrated unit. Operating as designed. All checks good.
Near Georgetown, TX 78633
Thomas L.
Job Details:
08/24/2018
Arrived on site for noise the operation. Found that the tub ring was loose and causing the noise. Properly installed hovering and tested. Both the Mr. and the Mrs. were with me to observe that the unit is now operating quietly. All water connections were dry.
Near Austin, TX 78748
Kevin
Job Details:
08/24/2018
Arrived on site and added pressure regulator recommended by tech line on previous visit water is currently dispensing properly and requested that customer monitor refrigerator for correct operation. No water leaks from connections at time of service, job complete.
Near Killeen, TX 76549
Steve C.
Job Details:
08/24/2018
Near Austin, TX 78704
Robert
Job Details:
08/24/2018
MDB7749SBM2 Arrived on job to replace lower rack wheels. After replacement of wheel bottom rack movement normal. No leaks detected at time of service. Job complete
Near Lampasas, TX 76550
Arthur B.
Job Details:
08/24/2018
WRF535SWHZ00 (French Door Refrigerator) - Arrived onsite for customer complaint of FC section getting frost build on French door refrigerator. Found center of FC door is warped and will need door replaced. Advised door to take 6-8 weeks turn around. Customer wants to see if Lowe’s will exchange unit. Placing door on order. OF to R/S. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details:
08/23/2018
arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics and tested. Once the unit got to drain mode, it did not drain. I quoted the customer FL260 $229.99 and $44.99 for the drain pump for a total including tax of $297.67. Customer agreed to the repair and paid in full. I removed the front of the unit to expose the drain pump. Removed and replaced the drain pump and put the unit back together and tested. The unit operated as designed, no water leaks observed during service. Job completed.
Near Georgetown, TX 78628
Thomas L.
Job Details:
08/23/2018
Arrived on site for unit not heating properly. Unit would reach set temp and then not reheat. Ordering right oven appliance manager.
Near Cedar Park, TX 78613
James
Job Details:
08/23/2018
Arrived on site and inspected unit. Found evaporator drain clogged. Removed ice from freezer and thawed drain. Installed new drain tube kit. Unit working properly and no water leaks found after repair. Job complete
Near Hutto, TX 78634
Nathaniel B.
Job Details:
08/23/2018
Model WDF775SAYM1, Arrived on call for water leaking under dishwasher and unit will not drain, checked for error codes and got 6-4 which is a float switch error, found float switch is bad has bad contact in the switch will order float switch, found no leaks from pump motor and unit is draining as it should, also found customer is using soap packs which is to much soap customer to switch to plain liquid and start with 1 table spoon in the main wash cup only and rinse aid on dispenser set to 1 if sudsing after 5 min of sloshing reduce to 1 tea spoon of liquid, customer is on a water softener, no leaks at time of call, did not find any leaks from pump motor assem. Will reschedule for 8/27/18, customer not to use dishwasher until repaired.
Near Hutto, TX 78634
Nathaniel B.
Job Details:
08/23/2018
Model WDF775SAYM1, Arrived on call for water leaking under dishwasher and unit will not drain, checked for error codes and got 6-4 which is a float switch error, found float switch is bad has bad contact in the switch will order float switch, found no leaks from pump motor and unit is draining as it should, also found customer is using soap packs which is to much soap customer to switch to plain liquid and start with 1 table spoon in the main wash cup only and rinse aid on dispenser set to 1 if sudsing after 5 min of sloshing reduce to 1 tea spoon of liquid, customer is on a water softener, no leaks at time of call, did not find any leaks from pump motor assem. Will reschedule for 8/27/18, customer not to use dishwasher until repaired.
Near Buda, TX 78610
Kevin
Job Details:
08/23/2018
Arrived on site and found cut off has failed, after correcting also found no airflow through dryer. Recommended to customer that vent to exterior be corrected/cleaned in order to prevent further problems with drying. Job complete.
Near Leander, TX 78641
Lou
Job Details:
08/23/2018
arrived on site to inspect microwave making loud popping noise. Upon further inspection, I placed a bowl of cold water into the unit and started it on the 30 sec heat. As soon as I hit the start button, the unit began to make a very loud banging noise. I turned the unit off and pulled it from the wall. After taking the case off of it, I plugged it in again and a spark shot from in between the transformer and the capacitor. I immediately unplugged the unit and inspected it more. I could not find any evidence of a spark or arch anywhere. I plugged the unit in again and found that the transformer is where the spark came from, but I could not get the unit to make the noise again. I am ordering a transformer and will return with the following prescreened parts, magnetron, diode, and capacitor. I scheduled a return service for 08/28/18 per customer request.
Near Buda, TX 78610
Kevin
Job Details:
08/23/2018
Arrived on site and replaced water valve, after replacement confirm correct operation by running a calibration cycle. No water leaks from connections at time of service, Job complete.
Near Kyle, TX 78640
Robert
Job Details:
08/23/2018
WEE745H0FS2 Arrived on job for complaints of no oven. Found the control display not working also no oven light. Check power at terminal block 240v between L1 and L2 240v between L2 and N and 0v between L1 and N. Customer to have voltage checked.
Near Leander, TX 78641
Lou
Job Details:
08/23/2018
arrived on site to install previously diagnosed and ordered part. I installed the front bellow ring and tested. Unit operated as designed, no water leaks observed during service, job completed.
Near Killeen, TX 76542
Arthur B.
Job Details:
08/23/2018
MEDE300VF0 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed toe panel and found no continuity to thermal fuse. Removed thermal and installed new replacement. Tested unit. Unit now heats and tumbles as intended. Heater cycles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details:
08/23/2018
Arrived on site for over cooling. Freezer at -8 and fresh food at 36 with control set at 0 and 37. All thermistors passed in diagnostics. Removed and replaced main control. All water connections were dry.
Near Leander, TX 78641
Lou
Job Details:
08/23/2018
arrived on site to inspect microwave not heating and like flickering. Upon further inspection, I placed a cup of cold water into the unit and started it on a quick 30 second heat. As soon as I turned the unit on, I could hear a loud moaning noise coming from the unit which appeared to be the magnetron. The water in the cup was still cold. I opened and closed the door a few times and the interior light stayed off momentarily then came back on as the door was opened. I removed and replaced all three door switches and also the magnetron, capacitor and diode. I tested the unit after repair and the unit operated as designed. The customer advised that the hood light was flickering also. When I went to check it, the light bulb came out of its housing. I quoted the customer $7.50 for the light bulb and the customer paid in full. I will have the bulb shipped directly to the customer.
Near Kyle, TX 78640
Robert
Job Details:
08/23/2018
WFE320M0ES1 Arrived on job for complaints of rear right burner not working. Found element open. Replaced burner and test.
Near Leander, TX 78641
Lou
Job Details:
08/23/2018
arrived on site to inspect microwave display not working. Upon further inspection, I found that part of the numbered lights on the display were not working. I removed and replaced the control and tested and the unit and the unit operates as designed. The customer also complained about the unit handle getting extremely hot while using the range. I measured the distance from the top of the unit to the top of the range and it was within the normal height. I measured 34 inches and the installation instructions recommend at least 30 inches. I contacted Techline and spoke to Leon and explained the issue the customer is having with the microwave handle getting too hot while the range is on. I advised that the unit is above the recommended installation height. Leon advised that heat rises and unfortunately there isn't anything that can be done to fix this problem. Leon provided file number 7722783141. I explained to the customer that there isn't anything that I can do to prevent this issue. I
Near Georgetown, TX 78626
Jonathan S
Job Details:
08/23/2018
Whirlpool dryer model# WGD97HEXL4. Dryer making loud noises.
Near Buda, TX 78610
Robert
Job Details:
08/23/2018
NED4655EW1 Arrived on job for complaints of timer not advancing. Found wire not connected to timer. Connected wire and test dryer. Operation normal.
Near Round Rock, TX 78665
Tyler B.
Job Details:
08/23/2018
Near Austin, TX 78749
Kevin
Job Details:
08/23/2018
Arrived on site and inspected oven and found lower door scrapes against cabinet on the left hand side and some finish has been removed. Took pictures. Found frame is bent on the left hand side liekly due to being dropped at some point. Frame can’t be straightened, adjusted door as best as possible to add clearance. No replacement of parts or further adjustment can do any more correction.
Near Austin, TX 78749
Kevin
Job Details:
08/23/2018
Arrived on site and replaced rotor, stater, and bearing kit again, after replacement ran a diagnostic cycle and confirm it completed properly. No water leaks from connections at time of service, job complete.
Near Killeen, TX 76543
Arthur B.
Job Details:
08/23/2018
WRX735SDBM00 (French Door Refrigerator) - Arrived onsite to install new glide to shelf on French door refrigerator. Removed broken glide and installed new replacement. Drawer not opens and closes with no issues or sagging. No other issues found. All water connections were dry at time of service
Near Killeen, TX 76543
Arthur B.
Job Details:
08/23/2018
RF365PXMW1 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range getting no power to top or oven. Removed power supply cover and found hot wire shorted to cover. Also found unit is hard wired directly to house. Used spade connectors to secure L1/L2 live wires. Reassembled. Flipped house breaker on. Unit powered up. Tested all burners and oven. All now work as intended. No other issues found.
Near Austin, TX 78748
Kevin
Job Details:
08/23/2018
Arrived on site and found little lock is not working, after replacing lock all function has returned to washer. No water leaks from connections at time of service, job complete.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details:
08/23/2018
Arrived on site for no ice. Found slab hanging on right side of cutter grid. Aligned cutter grid and all operations are now normal. All water connections are dry.
Near Georgetown, TX 78626
Jonathan S
Job Details:
08/23/2018
GE washer model# GTW485ASJ3WS. Not spitting water out of clothes. Arrived on site for washer not dr
Near Austin, TX 78738
Brandon
Job Details:
08/23/2018
Arrived on site for customer complaint of ice build up in fresh food section, found unit was not defrosting properly. Ordering plastic style thermistor and instructed customer to defrost before we arrive.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details:
08/23/2018
Arrived on site or no heat condition. Turned on unit and observe temperatures. Temperatures were fine for the first 10 minutes then the heat would not cycle back on properly. Reheat took way too long. Found failure codes in diagnostics for power issues, vent issues, and none of these were an issue. Will order control and thermistor.
Near Georgetown, TX 78626
Jonathan S
Job Details:
08/23/2018
Amana dryer model # NED4655EW1. Dryer is not heating.
Near Lampasas, TX 76550
Arthur B.
Job Details:
08/23/2018
MFI2269FRZ00 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator alarm keeps beeping. When arrived, could hear alarm beeping. Both RC&FC temperatures check ok. Powered down unit and removed,replaced and programmed new main control board. Powered up unit. Unit now cools as intended and no longer beeps continuously. No other issues found. All water connections were dry at time of service.
Near San Marcos, TX 78666
Diego G.
Job Details:
08/23/2018
Arrived on site. Replaced control assy and cycled unit. All functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details:
08/23/2018
Arrived on site. Replaced control assy and cycled unit. All functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details:
08/23/2018
Arrived on site. Replaced control assy and cycled unit. All functions tested OK. No leaks present. Job complete
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details:
08/23/2018
W11159142 valve
Near Georgetown, TX 78633
Jonathan S
Job Details:
08/23/2018
KitchenAid dishwasher model# KDTE104ESS3. Dripping water at bottom of door.
Near Austin, TX 78732
Luis
Job Details:
08/23/2018
Ice machine-weak water flow replaced faulty water valve
Near Round Rock, TX 78681
Wesley
Job Details:
08/23/2018
WDT720PADM0 Arrived on site and found pump and motor failed. Replaced pump and motor. Now the unit washes again. All checks good.
Near Austin, TX 78727
Cliff
Job Details:
08/23/2018
Whirlpool refrigerator WRX988SIBM01. Arrived on site to diagnose the refrigerator is not cooling properly. Found a RC of operator not defrosting cousin cooling failure. Defrost issue was caused by a miscommunication due to a shortage control board and shorted evaporator thermistor. Failures due to normal wear and tear. Both control and thermistor harness will need to be replaced to complete repairs. Return date is set for 8/28/18. No leaks found at time of service. Biased homeowner on the frosting unit at least 24 hours prior to return trip.
Near Buda, TX 78610
Leonardo
Job Details:
08/23/2018
Whirlpool dishwasher start button not working model: WDT720PADM2. Arrived on site to test unit for panel not working. Found start button not working. Found unit giving F2E1 stuck keypad. Replaced panel test unit and unit starting right away. Job complete
Near Austin, TX 78704
Robert
Job Details:
08/23/2018
MHW9000YW0 Arrived on job to replace control. Removed dryer and washer. Removed motor control and examine. Found the control burned replaced control and test. Operation normal and no codes detected. No leaks detected at time of service. Job complete
Near Georgetown, TX 78628
James
Job Details:
08/23/2018
Arrived on site and inspected unit for ice build up. Found top left corner of freezer door not sealing properly. Also found that fc door shifted to the right about 1/4”. Installed new rails and brackets. Adjusted door for proper seal. Unit working properly and all water connections dry at time of service. Job complete.
Near Georgetown, TX 78633
Jonathan S
Job Details:
08/23/2018
GE refrigerator model # PFSS5NJWASS. Not making ice.
Near Killeen, TX 76549
Arthur B.
Job Details:
08/23/2018
MFI2570FEW01 (French Door Refrigerator) - Arrived onsite for customer complaint of ice maker not dispensing ice on French door refrigerator. Removed ice bin and found dispenser motor yoke is free spinning on shaft. Unit will need new ice dispenser motor and yoke to complete repair. R/S for Monday 8/27. All water connections were dry at time of service.
Near Georgetown, TX 78628
Tyler B.
Job Details:
08/23/2018
Near Burnet, TX 78611
Thomas L.
Job Details:
08/23/2018
Arrived on site for no operation. Unit will except no commands. The greenlight on the control board is illuminated and flashing. Will order control in touch panel. Parts show no availability. Office to locate parts and reschedule.
Near Killeen, TX 76542
Arthur B.
Job Details:
08/23/2018
MH1170XSS3 (OTR Microwave) - Arrived onsite to removed and replace door and grille vent on OTR microwave from my prior visit’s diagnosis. Remove faulty parts and installed new replacement. Door now closes as intended with no issues. No other issues found.
Near New Braunfels, TX 78130
Daniel A.
Job Details:
08/22/2018
KSF26C4XYY03 Not producing ice. Icemaker not advancing. Replaced icemaker. Verified fill and harvest. Normal operation after service
Near Kyle, TX 78640
Robert
Job Details:
08/22/2018
W2RXEMMWS00 Arrived on job for complaints of not cooling. Found start device not working. Replaced start device and test operation normal.
Near Round Rock, TX 78664
Tyler B.
Job Details:
08/22/2018
Near Austin, TX 78717
Lou
Job Details:
08/22/2018
arrived on site to inspect refrigerator leaking water. Upon further inspection, I found a large block of ice at the bottom of the freezer chamber and frozen water against the back of the cabinet. I found more frozen water/ice under the Evap fan motor running down the back of the freezer chamber. The ice maker is working properly as it filled with water, but I found that the unit is unbalanced as it rocked back and forth from the back right corner to the left front corner. I could not get the unit to level or balance and did not have any type of shim to put under the front left corner. I advised the customer if they had a shim to put it under the front left corner/wheel to balance the unit so it does not rock. Also, I found that the fan motor wiring harness was not done correctly by previous service techs. The wires that were joined with a cap were not fully capped and were showing from the bottom of the cap. I unplugged the unit and recapped the wiring harness and put manufacturers app
Near Round Rock, TX 78665
Tyler B.
Job Details:
08/22/2018
Near Cedar Park, TX 78613
James
Job Details:
08/22/2018
Arrived on site and tested unit. Found that unit appeared to,have no power. Removed unit from cabinet and tested fuses. Found both to be good but connection to cavity thermostat loose and secured connection. Plugged unit in to test voltage at control and found proper voltage and unit now powering on. Reinstalled and tested operation. Unit working properly. Job complete.
Near Meadowlakes, TX 78654
Thomas L.
Job Details:
08/22/2018
Arrived on site and replaced in efficient compressor. unit now started properly. All water connections were dr. Customer haven to his work before my work was completed. Locked side door when I left.
Near Georgetown, TX 78633
Jonathan S
Job Details:
08/22/2018
Whirlpool refrigerator model# WRS325FDAB02. Ice buildup in freezer compartment.
Near Meadowlakes, TX 78654
Thomas L.
Job Details:
08/22/2018
Arrived on site and replaced in efficient compressor. unit now started properly. All water connections were dr. Customer haven to his work before my work was completed. Locked side door when I left.
Near Austin, TX 78748
Kevin
Job Details:
08/22/2018
Arrived on site and found dryer door will not stay closed, replaced catch and door still pops open. Will need to bring back door strike and if that does not correct the issue tech line will need to be called on that same visit.
Near Kempner, TX 76539
Arthur B.
Job Details:
08/22/2018
WRF535SMBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker leaking and clumping in ice cube tray. Found ice maker mold cracked. P&L are as follows;W10884390 (Icemaker) $83.67,RF360 $174.99 plus taxes. Removed and replaced icemaker. Icemaker called for water and found mold no longer leaking. All water connections were dry at time of service.
Near Hutto, TX 78634
Nathaniel B.
Job Details:
08/22/2018
Model WTW7500GW0, Arrived on call for washer has lf error when on rinse cycle which lf error is for long fill,checked for error codes and got f3 e2 water inlet temp fault, f8 e1 long fill error, f0 e3 over load, f0 e4 spin limited by water temp, installed water valve and know getting good water flow on hot and cold on machine, instructed customer on loading and soap usage, no water leaks after repair, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details:
08/22/2018
Model WTW7500GW0, Arrived on call for washer has lf error when on rinse cycle which lf error is for long fill,checked for error codes and got f3 e2 water inlet temp fault, f8 e1 long fill error, f0 e3 over load, f0 e4 spin limited by water temp, installed water valve and know getting good water flow on hot and cold on machine, instructed customer on loading and soap usage, no water leaks after repair, call complete.
Near Leander, TX 78641
Jerry C.
Job Details:
08/22/2018
WRF535SMBM00 Arrived to inspect no cool in rc. I found the fc evap full of frost and ice. I removed the ice and tested the defrost element and it worked as designed within service test mode. I found the fc door would not close correctly due to upper rack binding. I corrected door lean and the rack binding and tested. I sealed door opening gapping within the fc and rc doors. Operational test good, no leaks observed during service.
Near Cedar Park, TX 78613
James
Job Details:
08/22/2018
Arrived on site and tested unit. Found that magnetron not starting. Removed unit and inspected high voltage system. Found that connection from capacitor to mag loose and that magnetron has failed. Also found that diode has failed indicating issue with capacitor. Installed new magnetron capacitor and diode. Tested for proper operation. Unit working properly. Job complete.
Near Austin, TX 78753
Robert
Job Details:
08/22/2018
MVWB955FC1 Arrived on job to replace hinges, lid, frame and seal. After replacement of all parts lid operation normal. No leaks detected at time of service. Job complete
Near Copperas Cove, TX 76522
Arthur B.
Job Details:
08/22/2018
GSH25JFXBBB (SxS Refrigerator) - Arrived onsite to install new compressor to SxS refrigerator from prior tech’s diagnosis. Removed back cover and tested compressor using start device and capacitor from compressor kit. Fund unit came on and remains running. Checked FC evaporator and found good frost pattern forming and good air flow. Unit does not need compressor replaced. Found start device and capacitor faulty. No other issues found. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
08/22/2018
Model ED5FHEXVS01, Arrived on call for ice maker not making ice and freezer is cooling, found 118 ac volts to ice maker with door switch not pressed, found freezer door switch broken and even with 118 ac volts to maker and t-h jumped ice maker would not cycle, installed ice maker and jumped t-h and ice maker cycled and filled with water, ordering freezer light switch, will reschedule for 8/24/18, no water leaks at time of call
Near Pflugerville, TX 78660
Nathaniel B.
Job Details:
08/22/2018
Model ED5FHEXVS01, Arrived on call for ice maker not making ice and freezer is cooling, found 118 ac volts to ice maker with door switch not pressed, found freezer door switch broken and even with 118 ac volts to maker and t-h jumped ice maker would not cycle, installed ice maker and jumped t-h and ice maker cycled and filled with water, ordering freezer light switch, will reschedule for 8/24/18, no water leaks at time of call