Service History 169

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near China Spring, Texas 76633

Tyler

Job Details: 01/23/2026

"Arrived on site for dishwasher, intermittently, turning on. On arrival confirmed issue and after further inspection.I found the terminal connection loose, causing intermittent power loss. Tightened connections and found unit working as designed with no leaks call, complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4307SW0

Near Waco, Texas 76708

Tyler

Job Details: 01/23/2026

Arrivec on site to install w11790873 pump & w11782104 harness. On arrival i stalled parts and tested washer. Found no leaks andit working as designed. Call com

We serviced a

MAYTAG DISHWASHER

Model MDB5600AWW

Near Waco, Texas 76712

Tyler

Job Details: 01/23/2026

"Arrived on site for dishwasher not working. On arrival i found the motor rusted and failing. I found racks also rusted due to age. I couldn't removed filters or access motor without it breaking further. Will need findings reported that unit needs 99003430 motor, 99002017 rack, 99002964 rack"

We serviced a

MAYTAG WASHER

Model MTW7205RF0

Near Robinson, Texas 76706

Tyler

Job Details: 01/23/2026

Arrived on site for washer kt filling qoth enough water and constantly showing pf failure. On arrival confirmed power failure loop and replaced w11805172 control. Found water levels workimg within designed parameters and instructed customeron how to best use washer based on fill levels. No leaks call complete

We serviced a

WHIRLPOOL COOKTOP

Model WCGK5030PS00

Near Kyle, Texas 78640

Leonardo

Job Details: 01/22/2026

"Arrived on site and inspected the unit. Diagnosed the cooktop and found it to be damaged, with visible damage located on the front section of the cooktop. To access the cooktop, removed all burner caps, burners, and control knobs. After gaining proper access, removed the damaged cooktop assembly. Installed a new replacement cooktop and reassembled all previously removed components. Tested the unit to ensure proper operation. Unit tested good. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Austin, Texas 78723

Joe Z

Job Details: 01/22/2026

Arrived on site for dishwasher KDPE234GPS0 to install previously ordered parts. Rep.aced all 4 wheels on lower rack W10195416V and both fastners WPW10503548. Unit is operating as designed. No leaks present. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMB0

Near Lakeway, Texas 78734

Brandon

Job Details: 01/22/2026

"Arrived on site to look at model WDP540HAMB0 for customer complaint of unit not washing properly, found issue with the wash motor, I replaced sump assembly, unit tested good. Part used w11613479"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Austin, Texas 78723

Joe Z

Job Details: 01/22/2026

"Arrived on site to apartment 1216 for dishwasher WDT730HAMZ1 with issue of start button not operating. Upon arrival, ran diagnostics and get F2-E1 stuck key. I replaced control W11683480. I test unit and is operating as designed. No leaks present. Job complete"

We serviced a

AMANA RANGE

Model AGR5844VDD2

Near Austin, Texas 78748

Leonardo

Job Details: 01/22/2026

"Arrived on site to diagnose a range due to a reported gas odor when the oven is in operation. Tested the unit and confirmed that the oven igniter is not igniting properly. The igniter is taking an extended amount of time to ignite the gas, allowing gas to accumulate and causing a noticeable gas smell during operation. Further inspection revealed visible damage to the bake burner. Due to the failed igniter and damaged bake burner, safe and proper operation of the oven cannot be ensured at this time. A new bake burner and oven igniter will be ordered. wrescheduled for repair on the 27th.; ordrng 1 WP9758078 (Bake burner) and 1 WP8054129 (Bake igniter)"

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS02

Near Lakeway, Texas 78734

Brandon

Job Details: 01/22/2026

"Arrived on site to look at model KUID508HPS02 for customer complaint of unit leaking, not making ice, and beeping. Found drain hose was under the unit and not in the drain in the floor causing the leak. Found recirculating pump issues in diagnostic mode not circulating water. Found reed switxh issue but the parts ordered did not resolve the issue. Ordering pump, UI, switch, control, and grid cutter. ; ordrng 1 W11542867 (Pump) and 1 W11221357 (Reed switch) and 1 W11325205 (UI) and 1 W11034363 (Control) and 1 W10919199 (Grid cutter)"

We serviced a

MAYTAG WASHER

Model MVWX500XW0

Near The Hills, Texas 78738

Brandon

Job Details: 01/22/2026

"Arrived on site to look at model MVWX500XW0 for customer complaint of loud noise during spin and unit not always draining properly. Tested drain and spin, unit is draining and spinning with no clothes, but the gearcase bearings are the issue and worn out. Ordering gearcase, cam, actuator, hub, and washplate to ensure repair will be completed next time. ; ordrng 1 W11132267 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006355 (Actuator) and 1 W10324651 (Hub) and 1 WPW10553968 (Wash plate)"

We serviced a

JENN-AIR RANGE

Model JDRP548HL03

Near The Hills, Texas 78738

Brandon

Job Details: 01/22/2026

Arrived on site to replace previously diagnosed parts on model JDRP548HL03. Found the inner door panel is damaged due to the latch being stuck in locked position. Unit needs latch and inner door panel to be replaced at the same time. Builder not on site and did not answer my phone call while on site. ; ordrng 1 W11029221 (Latch)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near The Hills, Texas 78738

Brandon

Job Details: 01/22/2026

"Arrived on site to look at model WTW4816FW3 for customer complaint of unit not finishing a cycle. I found no error codes in diagnostic mode. Ran diagnostic test cycle, unit tested good, ran calibration, unit tested good at time of service, no leaks."

We serviced a

WHIRLPOOL DRYER

Model WED8620HC1

Near Round Rock, Texas 78664

Wesley

Job Details: 01/22/2026

"Arrived onsite for no heat WED8620HC1. Power supply is good. Disassembled and made checks, found heater element with broken coil. Repaired by replacing the heating element WP3387747. Unit is now operating as designed. Advised used customer on repair."

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Hutto, Texas 78634

Andrew P

Job Details: 01/22/2026

"MVW7232HW1. Customer stated the washing machine was not draining and gave a drain code. Ran diagnostics and found E9E1 drain fault. Visually inspected wire harness to drain pump; found no crimps or kinks. Removed hose from tub to drain pump; found no debris inside drain pump, hose, or inner basket. Ran auto test and unit filled with water and drained. Ran component test and filled washing machine halfway with water; ran drain pump test and it drained out all the way. Customer stated the issue occurred about three weeks ago but hasn't happened since. Advised customer that something might have been stuck in the drain pump but it cleared out. Also advised that if using pods for small loads, switch to regular liquid detergent because pods may not dissolve properly and can cause oversudsing, which prevents draining. Washer is working as intended. No leaks detected at time of service."

We serviced a

WHIRLPOOL WASHER

Model GSQ9633LL0

Near Cedar Park, Texas 78613

Daniel A

Job Details: 01/22/2026

Arrived on site with GC to follow up on washer making an unusual noise. Upon further inspection ran the washer and found that the problem has corrected itself and grease from seal has now properly distributed after a few cycles. No water leaks observed during service. The machine is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB05

Near Martindale, Texas 78655

Andrey

Job Details: 01/22/2026

"Arrived on site to replace previously diagnosed compressor, replaced compressor, dye drier, access valve and vacuumed system down for 30 minutes, vacuum held good, charged system to specification with R134A refrigerant, evaporator developed a good frost pattern, unit is now running as designed no leaks detected job complete installed W11209866, WPW10143759, W11506635, W11504434, no one available to sign"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78724

Scott

Job Details: 01/22/2026

"Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error code. Replaced control, ran calibration and diagnostics test wash. All checked normal. No water leaks detected at time of service. Job complete . Maintenance not on hand to sign ticket."

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Temple, Texas 76502

Robert

Job Details: 01/22/2026

"WDPS7024RZ0 Arrived on site for a dishwasher leaking water. On arrival, the client stated that there was a fork causing the leak. After he removed it the leak stopped. I ran diagnostic no error codes. No parts used no water leaks visible from the main water supply."

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Belton, Texas 76513

Tyler

Job Details: 01/22/2026

"Arrived on site for range, not turning on. On arrival found, breaker had tripped, and once I restored power, I ran the unit 25 hundred degrees with the ground strap removed to burn off.Elements, then reattach ground wire and drop the oven down to room temp and reheated it to 500. Found unit working as designed without tripping breaker call, complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Cedar Park, Texas 78613

Matthew

Job Details: 01/22/2026

Arrive d onsite for refrigerator KRFF577KPS02 needing UI replaced. Replaced W11636543. Power cycled and tested. Durring testing customer complained of a loud intermittent noise. Ran test and found no water to ice maker or dispenser. Noise was from valve. Ordering single and dual valves. Left ice maker and water turned off until return. Unit will also need to be leveled back up in the front after repair. Did verify house supply is good. Set to return the 28th.; ordrng 1 W11482025 (Supply valve) and 1 W11482383 (Dual valve)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Temple, Texas 76502

Robert

Job Details: 01/22/2026

"MVWX655DW1 Arrived on site for a broken lid. On arrival, I verified the issue of a defective lid . I replaced the lid then tested product is working as its designed no water leaks visible from the main water supply."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78726

Matthew

Job Details: 01/22/2026

"Arrived onsite for washer WTW4855HW3, drain pump running continuously. Tested and found error for pressure system failure, would not reset. Per service pointer and scode s153eb, need to replace control board. Replaced control, calibrated and tested. Unit is now functioning properly. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Austin, Texas 78723

Scott

Job Details: 01/22/2026

"Arrived on site , replaced right hand door ,nameplate and washer from truck stock . Warmed gasket up. Door sealing properly . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Austin, Texas 78757

Matthew

Job Details: 01/22/2026

"Arrived onsfor dishwasher WDT730HAMZ0 , start button not functioning. Inspected and found start button getting stuck, not responding every time. Replaced control assembly W11637583. Tested and unit is fully responding. Unit is functioning properly. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW2

Near Pflugerville, Texas 78660

Daniel A

Job Details: 01/22/2026

Arrived on site to inspect washer model WET4027HW2 not starting a cycle and stuck in sense. Upon further inspection I placed the machine into diagnostics and observed error code F8E1. I ran component activation and found the hot water was not working. I gained access to the rear of the machine and found a loose connection from the hot water wire. I seated the connecting and calibrated and tested the machine and it is now operating as designed. No water leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3336SZ00

Near Kyle, Texas 78640

Luis

Job Details: 01/22/2026

"Arrived on site for no cool. Compressor making odd noise,no location available to pierce system, powered unit off cut cap tube found refrigerant in system, replaced the compressor and drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W11758994,wpw10143759,w11506635"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Pflugerville, Texas 78660

Daniel A

Job Details: 01/22/2026

"Arrived on site to inspect washer model NTW4516FW4 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11603811. No one on site to sign."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Andrew P

Job Details: 01/22/2026

"WTW4855HW3: Verified pressure switch fault and continuous drain pump operation. Removed and replaced control board w11607637, recalibrated. Washer, ran auto test: filled, agitated, drained, and spun. Washer working as intended. No leaks detected time of service."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Andrew P

Job Details: 01/22/2026

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Andrew P

Job Details: 01/22/2026

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Andrew P

Job Details: 01/22/2026

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Andrew P

Job Details: 01/22/2026

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3136SW00

Near Austin, Texas 78748

Luis

Job Details: 01/22/2026

"Arrived on site. At time of visit unit cooling temp reading 38 replaced the main control,powered unit on,compressor and fans powered on,set recommended setting at 37. Used w11758586"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ19

Near Austin, Texas 78739

Luis

Job Details: 01/22/2026

"Arrived on site for door seal issues. Found a defective right side fresh food door gasket,removed defective gasket, installed a new fresh food gasket,remolded gasket checked door seal good. W10830055"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3036RZ00

Near Austin, Texas 78744

Luis

Job Details: 01/22/2026

"Arrived on site for no ice. Ran multiple test on icemaker diagnosed a short in the icemaker that damaged the main control and is no longer sending power to icemaker,replaced the icemaker and main control,ran harvest test passed icemaker filled with water. Wpw10317076,w11692144"

We serviced a

JENN-AIR REFRIGERATOR

Model JBRFR30IGX10

Near Austin, Texas 78704

Luis

Job Details: 01/22/2026

"Arrived on site for no water. Ran water dispenser,water dispensing,water extremely cold,diagnosed water line freezing,adjusted tubing ran diagnostic, changed defrost setting to basic to allow unit to defrost after 8 hrs of compressors run time,adjusted setting."

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near Austin, Texas 78701

James K

Job Details: 01/22/2026

"Arrived 2613 for console not starting. Upon arrival, found display to be glitching . Attempted to power cycle but still same issue. Proceeded to replace W11659261 console. Tested unit and now unit is functioning as designed."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Pflugerville, Texas 78660

Justin

Job Details: 01/22/2026

"Arrived on site to repair previously diagnosed issue washer needs a full rebuild. Replaced tub,basket,filter,screw,geargase, actuator and splutch also replaced hub the one that came with new basket was cracked. Reassembled unit and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78751

Justin

Job Details: 01/22/2026

Arrived on site for unit making noises. Inspected unit found noise is coming from water inlet. Replaced water inlet and tested unit is no longer making noises. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Elgin, Texas 78621

Joe Z

Job Details: 01/22/2026

"Arrived on site for washer NTW4605EW0 with issue of shakes badly. Upon arrival, inspected unit and ran diagnostics. Get error codes F2-E1 stuck key, F7-E1 basket speed fault. Ran manual components test and control, drain pump and valve are all operating correctly. Found suspension totaly shot, cracks and breaks on basket and tub ring, the tub ring was ripped off of tub and has worn locking tabs on tub. Also found very loose agitator. Unit is in Very bad shape. I recommend complete rebuild. Need to replace suspension, basket, tub ring, tub, agitaor and all other tub parts, and gearcase. Will need 2 hour weigh time. Ordering all parts. Office to reschedule ; ordrng 1 WP389140 (Drive block) and 1 WPW10215093 (Drain filter) and 1 WP8533928 (Filter screw) and 1 W10371566 (Tub) and 1 W10584118 (Basket) and 1 WPW10531289 (Tub ring) and 1 W11085570 (Shield) and 1 W10908289 (Agitator) and 1 WP21366 (Spanner nut) and 1 2hourweigh (2 hour weigh)"

We serviced a

KITCHENAID COOKTOP

Model KECD867XBL02

Near Spicewood, Texas 78669

Brandon

Job Details: 01/22/2026

"Arrived on site to replace previously diagnosed parts on model KECD867XBL02. I installed switch for LF burner and lF burner still did not work. The LF burner is needed, spoke with Management, Paul, about this since I already ordered the LF burner originally. Took video and showed Paul; ordrng 1 WPW10221529 (LF burner)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Elgin, Texas 78621

Joe Z

Job Details: 01/22/2026

"Arrived on site for washer NTW4516FW3 with issue of different cycles are noisy. Upon arrival. Test unit and found several noises. I get a noise from actuator and cam. Also found suspension has failed and belt slipping. I replaced belt W11239857, actuator W10913953, splutch W10721967 and suspension W10780045 from truck stock. I Calibrated unit. I test unit and is operating as designed. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Elgin, Texas 78621

Joe Z

Job Details: 01/22/2026

"Arrived on site for dryer WED4950HW0 with issue of not powering on. Upon arrival, test unit and confirmed issue. Test polarity and there is no power from outlet. Found breaker in 'OFF' position and not tripped position. I restored power to unit. Unit is now operating and heating correctly. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Kyle, Texas 78640

Andrey

Job Details: 01/22/2026

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control and tested unit is now running as designed no leaks detected job complete installed W11607637"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78756

Andrey

Job Details: 01/22/2026

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78747

Andrey

Job Details: 01/22/2026

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB10

Near Austin, Texas 78741

Andrey

Job Details: 01/22/2026

"Arrived on site to replace previously diagnosed filter board and lower and upper interlock, replaced and tested unit is now running as designed job complete installed W10422269, W11551761, W11551558"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Elgin, Texas 78621

Joe Z

Job Details: 01/22/2026

"Arrived on site for refrigerator KRSC703HPS00 with issue of leaking water. Upon arrival, customer has water supply turned off. I restored water and test unit. Found leaking when call for water is made at dispenser. Inspected valve and supply line and are good. Found leaking coming from. Green connecter under FC door. Uploaded picture to SD. Neeed to order connector. Office to reschedule ; ordrng 1 WPW10334458 (Connector)"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78744

Andrey

Job Details: 01/22/2026

"Arrived on site to test unit for not draining, tested unit found all components activating and running properly, customer stated that at the end of cycle the clothes is still wet, started previous cycle and noticed that the spin is off, explained to customer what's going on, unit is running as designed no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Austin, Texas 78744

Andrey

Job Details: 01/22/2026

"Arrived on site to test unit for beeping noise, customer stated that lights in RC are not working, tested unit found temps are not set properly causing unit to error out, set temps to recommended settings and unit stopped beeping, will need to replace module to fix light issue, ordering part office to reschedule ; ordrng 1 W11470191 (LED module)"

We serviced a

WHIRLPOOL FREEZER

Model WRF535SMHB01

Near Leander, Texas 78641

Miguel

Job Details: 01/22/2026

Arrived on site for refrigerator making loud noise. Ran diagnostics and found no components making a noise. Inspected in the back and found no problems. Found the noise is coming from evaporator cover. Noise came after I set it down on leveling legs to pull out. Inspected cover for any defects and there were known. Once I put unit back into place it stopped making noise. Suspect it was just a leveling issue. 162.36 Auth code: 3N9PR3

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Leander, Texas 78641

Miguel

Job Details: 01/22/2026

"Arrived on site for washer running drain pump all the time. Confirmed when plugged in it started the pump. Entered diagnostics and Found f1e1, f8e1, f3e1. Verified wiring to control is good. Pressure hose is clear. Verified model and serial. Replaced main control. Recalibrated and ran automatic test cycle. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Leander, Texas 78641

Miguel

Job Details: 01/22/2026

Arrived on site for washer running drain pump all the time. Confirmed when plugged in it started the pump. Entered diagnostics and found f3e1. Verified wiring to control is good. Pressure hose is clear. Verified model and serial. Replaced main control. Recalibrated and ran automatic test cycle. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Salado, Texas 76571

Tyler

Job Details: 01/22/2026

"Arrived on site for range showing f2e1 in diagnostic. On further inspection found control boards failed and replaced it with w 11620481. found oven working as designed with no leaks call, complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Salado, Texas 76571

Tyler

Job Details: 01/22/2026

"Arrived on site for washing machine, making a lot of noise during the spin cycle per customer on arrival. On arrival, customer provided video of unit operating, and I was able two confirm, it sounded loud of the normal, but after running seven towels in the unit, I found that the unit just needed to be adjusted and leveled properly And raised off the ground and then instructed customer on best ways to minimize the noise output of the machine and found it working as designed call, complete.No leaks present"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Belton, Texas 76513

Tyler

Job Details: 01/22/2026

"Arrived on site for washing machine needing control board. On arrival, install w 11603810 and found washer working as designed with no leaks.Call complete."

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Temple, Texas 76502

Tyler

Job Details: 01/22/2026

"Arrived on site for range with front right burner not working. On arrival found the infinite failing and replaced it w10857622. Tested cooktop and found burner working as design call, complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4105SW0

Near Temple, Texas 76502

Tyler

Job Details: 01/22/2026

Arrived on site for washer with damaged top. On arrival confirmed issue and replaced w 11799971 and found washer working as designed with no leaks call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Temple, Texas 76501

Tyler

Job Details: 01/22/2026

"Arrived on site for washing machines stuck in drain loop. On arrival confirmed f3e1 in diagnostic and I replaced control board w 11603810 and found washer, working as designed with no leaks call, complete."

We serviced a

JENN-AIR OVEN

Model JGRP436HL07

Near Burnet, Texas 78611

Lou

Job Details: 01/22/2026

"Arrived on site to inspect range JGRP436HL07 oven door glass sagging. Upon further inspection, I found the oven door inner glass was not seated properly and sagging on the left side. I removed the door and disassembled the door and adjusted the glass and secured it with the glass frame. Reassembled the door and placed it back on the unit. I tested the burners and found the left and right side front and rear burner flames are chasing when in low simmer. I adjusted the burner flames and retested and the unit is operating as designed. No gas leaks detected during service, job completed. No parts installed and no one on site to sign for receipt."

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Bertram, Texas 78605

Lou

Job Details: 01/22/2026

"Arrived on site to inspect washer NTW4519JW2 drain not turning off. Upon further inspection, I plugged the unit in and attempted to place it in diagnostics and the drain pump turned on. Attempted to cancel the drain pump by holding the Start button down for 10 seconds and it failed to turn off. Per service pointer W11766193, I verified the model and serial numbers and removed and replaced the main control and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed. W11607637"

We serviced a

KITCHENAID OVEN

Model KODE500ESS05

Near Liberty Hill, Texas 78642

Lou

Job Details: 01/22/2026

"Arrived on site to inspect wall oven KODE500ESS05 upper ovrn not reaching temps. Upon further inspection, the customer advised that their inspector advised that the unit is not heating properly as it only reached to 285 degrees and they were using a round metal thermometer. I advised the customer that the unit wasn't properly tested and provided them with a photo of Service Pointer W10565140 that shows how the oven temps should be tested and not by using a metal thermometer or infrared laser gun. Using my multimeter, I placed the thermal coupler in the middle of the center rack and tested temps on Bake at 350 degrees. My temp reading at preheat was 399. My next 6 readings were 409, 317, 379, 327, 376 for an average temp of 356.5 degrees. I explained how to test temps per the manufacturer and advised the customer that the oven is heating within manufacturer specs. Unit is operating as designed and no repairs needed at this time, job completed."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Austin, Texas 78735

Leonardo

Job Details: 01/22/2026

"Arrived on site to diagnose the dishwasher regarding a reported FAE5 inverter motor error. Upon inspection, the unit could not be removed for proper diagnosis. The dishwasher was found to be installed incorrectly: one side of the unit is secured to the exterior of the cabinet, while the opposite side is bent inward and screwed into the interior of the cabinet. Additionally, the flooring tile does not extend fully beneath the dishwasher, causing the unit to be wedged in place and further preventing removal. During inspection, damage was also observed on the right-hand side of the dishwashers front panel. Due to the improper installation and lack of accessibility, diagnosis and repairs could not be completed. The landlord was contacted and a voicemail was left advising that the dishwasher must be made accessible and able to be pulled out before any further service can be performed.; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near San Marcos, Texas 78666

Tim M

Job Details: 01/22/2026

"Arrived on site to replace previously diagnosed parts. Upon arrival broke out washplate and replaced gearcase (W11454734), splutch (W10721967), actuator (W10913953), belt (W11239857), shield (WPW10427633) and washplate (W10902814). Ran a calibration cycle successfully. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near San Marcos, Texas 78666

Tim M

Job Details: 01/22/2026

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

AMANA DRYER

Model NED4600YQ0

Near Kyle, Texas 78640

Tim M

Job Details: 01/22/2026

"Arrived on site to test unit NED4600YQ0 for not heating. Upon arrival customer stated drying performance is poor with extended cycle times. Ran a vent test and results indicated a restriction in the exhaust system. Verified unit is heating; however, observed that once timer was advanced to approximately 20 minutes, the heating element failed to energize. Inspected timer and determined internal failure. Replaced timer (W11043389) and tested unit; heating element now energizes properly across all applicable cycles. Advised customer to discontinue use until venting is professionally cleaned to prevent any fuses from opening. Once venting is clear, unit will return to optimal performance. Unit is now running as designed, job complete."

We serviced a

WHIRLPOOL DRYER

Model WED4720RW0

Near Austin, Texas 78759

Matthew

Job Details: 01/22/2026

Apartment 343. Arrived onsite for dryer WED4720RW0 not powering on. Inspected and found unit was not plugged in. Pulled stacked unit out of closet and plugged in. Advised customer to monitor. If socket is loose it may have allowed vibrations to cause plug to fall out. Unit is now functioning properly. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Kyle, Texas 78640

Tim M

Job Details: 01/22/2026

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Austin, Texas 78746

Leonardo

Job Details: 01/22/2026

"Arrived on site to diagnose dishwasher reported with F84 error code. Inspected the unit and found water present in the float/overflow area, which had activated the error. Removed the float and drained the accumulated water. Reinstalled the float and performed a full operational test. Unit completed testing with no error codes and operated normally. Inspected for leaks during operation; no active leaks were observed at this time. Advised customer to monitor the dishwasher for any items or debris that could obstruct the spray arms, as this can cause water to deflect and lead to overflow conditions. Job complete."

We serviced a

KITCHENAID MICROWAVE

Model KOCE507ESS22

Near Austin, Texas 78723

Leonardo

Job Details: 01/22/2026

"Arrived on site to diagnose microwave reported with an inverter error. Attempted to operate the unit; after a few seconds of run time, the inverter error code appeared again. Performed diagnostic testing on the high-voltage system and confirmed failure of the inverter board and magnetron. Unit is not heating properly due to these faults. Parts are required to complete the repair. Ordering inverter board and magnetron and notifying the office to reschedule service once parts arrive.; ordrng 1 W11578959 (Magnetron)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Liberty Hill, Texas 78642

Lou

Job Details: 01/22/2026

"Arrived on site to inspect dishwasher KDTE204KPS0 control panel not functioning properly. Upon further inspection, the customer provided a video of the issue they were having which showed them pressing on the wash selection keys and nothing happening, but they could press on the start key and it would start operating from the previous saved selection. I placed the unit in diagnostics showing error code F2E1-stuck key. Cleared the code and continued with testing and the unit operated as designed. I found a dry water stain on the left side of the control panel and advised the customer that water might have gotten into the UI control from the where the water stain is located and caused the stuck key error. I removed and replaced the control panel assembly and retested and the unit continued to operate as designed. No water leaks observed during service, job completed. W11460947"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ1

Near Austin, Texas 78617

Leonardo

Job Details: 01/22/2026

Arrived on site to replace the left front and right front infinite switches. Gained access to the control panel and removed the defective switches. Installed new left front and right front infinite switches and secured all wiring connections. Reassembled control panel. Tested unit operation after repair. Both left front and right front burners are heating properly and responding correctly to control settings. Unit tested good. Burners are operating as designed. Job complete.

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS7

Near Georgetown, Texas 78628

Lou

Job Details: 01/22/2026

"Arrived on site to inspect microwave KMHS120ESS7 showing the open/close door error. Upon further inspection, using my microwave tester, I tested the unit for 30 seconds and it operated as designed. With the description of the complaint and the customer advising what they've experienced, I gained access to the switches and found the bottom interlock switches badly burnt. I removed and replaced both interlocks with switches and retested the unit and it operated as designed. Job completed. W11197766, W11197766"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Uhland, Texas 78640

Tim M

Job Details: 01/22/2026

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Andice, Texas 78628

David Z

Job Details: 01/22/2026

"Arrived on site to diagnose washer WTW5100HW0 that was not completing loads. I checked for errors and found F7E3, F7E4, F0E3, F7E7, F7E1. All errors are pointing to a failure in the motor track. Examined bottom end and found the belt has been slipping on the splutch, leaving deep black grooves and rubber powder. Shift actuator arm was also loose. I replaced the belt with new W11279857, Splutch W10721967, Shifter W10913953. Ran unit in high speed spin and verified proper operation. Was able to successfully start a new cycle as well. Advised customer to reduce load sizes, as overloading will cause belt slippage. Repair completed. No water leaks observed."

We serviced a

KITCHENAID COOKTOP

Model KCES950KSS01

Near Austin, Texas 78727

Andrew R

Job Details: 01/22/2026

"Arrived onsite for previously diagnosed parts. I replaced all three controls W11350287 CONTROL, W11259509 CONTROL, W11727268 CONSOLE. Powered unit on and found a F1E0 showing, called techline and they stated the ui is not correct or it's faulty. I swapped out the old ui back in and unit now operates as designed. Call complete. Didn't install UI."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Hutto, Texas 78634

Brandon B

Job Details: 01/22/2026

Arrived on site for a dishwasher WDF332PAMS0 leaking. I ran a factory cycle without any leaks so i called the customer. He said it fills even when not in use so i shut the water supply off and ordered a W11684258 valve for the return visit on the 27th. No leaks detected while on site. Nobody is available to sign. ; ordrng 1 W11684258 (Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78724

Andrew R

Job Details: 01/22/2026

Arrived onsite for washer draining. I found a F3E1 pressure sensor failure present and confirmed drain keeps running. I replaced the W11607637 CONTROL. Calibrated unit and is now operating as designed. Call complete. No leaks.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78724

Andrew R

Job Details: 01/22/2026

Arrived onsite for unit not heating. I found heat present and no issues. I found the customer using ecoboost and advised the maintenance to clean vents. No issues with unit. Call complete. Got move in date.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78724

Andrew R

Job Details: 01/22/2026

Arrived onsite for unit draining. I found a F3E1 pressure sensor failure present and confirmed drain keeps running. I re0laced the control W11607637 under S code S153EB. Calibrated unit and it now operates as designed with no leaks. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78724

Andrew R

Job Details: 01/22/2026

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78724

Andrew R

Job Details: 01/22/2026

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Austin, Texas 78724

Andrew R

Job Details: 01/22/2026

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Brandon B

Job Details: 01/22/2026

Arrived on site to install ordered parts on a washer WTW4855HW3. I verified the model and serial. I installed the control w11607637 and ran a calibration cycle. Also ran a full factory cycle without any issues. No leaks detected while on site. Nobody is available to sign.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Brandon B

Job Details: 01/22/2026

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Brandon B

Job Details: 01/22/2026

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Georgetown, Texas 78628

David Z

Job Details: 01/22/2026

"Moved to Unit 4102. Arrived on site to diagnose washer WTW4855HW3 making noise / drain pump running. Found unit falls under service pointer W11766193 for drain pump constantly running. Installed new control W11607637. Tested and calibrated units that could be tested, all tested units working as designed. Found no water leaks present. Several units were without power / no connections and could not be tested. Call completed."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Pflugerville, Texas 78660

Wesley

Job Details: 01/22/2026

Arrived onsite WFG320M0BS3 and found unit operating with failed door gasket. Repaired by replacing the door gasket WPW10535778. Unit is now correct and operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Hutto, Texas 78634

Wesley

Job Details: 01/22/2026

Arrived onsite WDT750SAHZ0 for leaking dishwasher and tested thoroughly for an hour. The only leaking has been from lapping and spilling out of the tub lip at the bottom of the door. Recreated a surge but no leak with door off and cleaned out wash arms. No surges after cleaning. Advised customer on preventative maintenance. No parts. Unit is now operating as designed.

We serviced a

WHIRLPOOL DRYER

Model WED4107SW0

Near Hutto, Texas 78634

Wesley

Job Details: 01/22/2026

Arrived onsite WED4107SW0 for door not closing properly. Made adjutemnt to hinge frame to restore alignment. Unit is now operating as designed. No parts. Advised customer on repair.

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM1

Near Georgetown, Texas 78626

Wesley

Job Details: 01/22/2026

"Arrived onsite MDB7749SBM1 for washer and dry not capable because of lilley shorted heater, however composite flooring has been laid on top of the dishwasher feet and the dishwasher is not accessible as is. Advised homeowner onsite that repairncouod be made once dishwasher can be removed. ; O-emld tckt"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Leander, Texas 78641

Miguel

Job Details: 01/22/2026

Arrived on site with microwave showing error codes. Removed and replaced main control. Verified operation. Call complete.

We serviced a

JENN-AIR MICROWAVE

Model JMW2430LL04

Near Leander, Texas 78641

Miguel

Job Details: 01/22/2026

Arrived onnsite with parts ordered. Found Technical Service Pointer #: W11802584 Rev B. Involves this exact issue. Will order service kit and mark other parts for return. Advised customer Office will call to schedule.; ordrng 1 W11807697 (Service kit)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Georgetown, Texas 78626

Wesley

Job Details: 01/22/2026

Arrived onsite WTW5057LW1 for leak and quickly found cracked washer tub. Unit is less than 6 months old and will need tub only. Ordering tub to repair. PSP office to reschedule ; ordrng 1 W11219115 (Tub)

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Leander, Texas 78641

Miguel

Job Details: 01/22/2026

Arrived on site for washer running drain pump all the time. Verified wiring to control is good. Pressure hose is clear. Verified model and serial. Replaced main control. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Leander, Texas 78641

Miguel

Job Details: 01/22/2026

"Arrived on site for dishwasher leaking, customer had video of unit leaking from bottom left corner of door. Entered diagnostics and found Fae2. Removed door panel, confirmed vent gasket has a bad seal and stuck open. Replaced vent. Verified operation. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Andice, Texas 78628

Miguel

Job Details: 01/22/2026

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Harker Heights, Texas 76548

Robert

Job Details: 01/22/2026

WRX735SDHZ00 Arrived on site from previous tech to install parts. I installed filltube water valves then tested product is working as its designed with no water leaks visible from the main water supply.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Killeen, Texas 76542

Robert

Job Details: 01/22/2026

"KDTM354DSS5 Arrived on site for a dishwasher not working. On arrival, the client stated pods are not dissolving. Pump is good I noticed the despenser wasn't opening. I'm ordering the despenser and spray arms. Client needed to reschedule for 1/28/26 that's when she will be available. Returning parts will be needed no water leaks visible from the main water supply. ; ordrng 1 W10861000 (Despenser) and 1 W11553338 (Spray arm lower) and 1 WPW10448645 (Middle spray arm) and 1 WPW10327455 (Top spray arm)"