We serviced a
GE OVEN
Model ZET1038SF3SS
Near Lakeway, TX 78734
Justin
Job Details: 05/04/2022
Arrived on site for a wall oven with the hinges not operating correctly. Upon further inspection I found the hinges had a slight bend to the left causing the door to not close properly. Due to this we will need to return with the hinges already on order to install. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL COOKTOP
Model SC8720EDW2
Near The Hills, TX 78738
Justin
Job Details: 05/04/2022
"Arrived on site for a cooktop with the blower fan constantly running even when set off. Upon arrival the customer had the unit unplugged, and as soon as I plugged it in the blower came on. I unplugged the unit and checked polarity at the wall and found it good. I then gained access to the blower switch and found it reading properly when openclosed. Upon further inspection I found the black wire going to the blower switch and spliced into the back left burner switch cut off at the connector from the burner switch. Which is possibly causing a short. Due to this the unit will need a new harness to be repaired. I found the wire harness discontinued. I informed the customer on my findings and recommended not using the unit. Call complete.; ordrng 1 4381636 (Wire Harness)"
We serviced a
AMANA REFRIGERATOR
Model ASD2522WRB06
Near Elgin, TX 78621
Joe Z
Job Details: 05/04/2022
"Arrived onsite for THE ICE MAKER ISN'T WORKING ANYMORE AND THE HANDLE CAME OFF. Upon arrival found handle off of unit and needs to be replaced. Test ice maker and icemaker harvested correctly just not receiving water. Getting 120v to valve,but valve not energizing. Tested water valve and got OL, with no resistance. Need to replace water valve. In stalled new handle and replaced water valve. Test icemaker again and now receiving water during harvest test. Upon completion of repair found solenoid to change ice from cubed to crushed is not operating. Checked voltage and receiving 120 when call to change ice type is made. Also found ice bin control arm is bent, tried to bend back in place but will need to replace. Ordering control arm and solenoid. Office to reschedule.; ordrng 1 2152713 (Solenoid) and 1 W11596045 (Control arm)"
We serviced a
GE REFRIGERATOR
Model ZFGB21HZCSS
Near Georgetown, TX 78628
Lou
Job Details: 05/04/2022
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC= -5 degrees & RC=72 degrees. I found there is no airflow to the RC section as the FC evap fan is not operating. Eisassembled the FC section and tapped the fan and it came on, but was badly pulsating. I tested voltage to the fan at the molex and its getting correct VDC. Customer pointed out that they replaced the door gaskets and I found theyre badly gapped. I attempted to shape them with my heat gun, but nothing changed. I recommended replacing them and the customer is going to contact the manufacturer where they purchased them. E the customer 3995 for service fees and 3830 for the control and fan motor for a total including 8467. Customer agreed to the repair and the s of 1554 with CC (1554 # 34WUF9) leaving a of 695 I am ordering the main control and will return with all prescreened parts. No water leaks observed during service."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Briarcliff, TX 78669
Brandon
Job Details: 05/04/2022
"Arrived on site to inspect unit for missing screws, found mounting screws missing, I added screws, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near New Braunfels, TX 78130
Andrew
Job Details: 05/04/2022
"Arrived on site to test unit for no power. Found unit receiving proper voltage of 123vac but console not responding. Found console not receiving voltage. While checking continuity through harness noticed wire not set into plastic connection preventing unit from receiving proper voltage. Secured wire into connection properly. Tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
MAYTAG REFRIGERATOR
Model MFT2574DEM01
Near Jarrell, TX 76537
Gerry C
Job Details: 05/04/2022
"Arrived to inspect noise. The CX described an issue where the previous noise prior to the repair, reoccurred approximately one week after the repair. The CX unplugged the unit for several days and I could see evidence of FC evaporator defrost within the condensate pan. I tested the circuit and the element and bimetal both proved to be closed circuits when tested from the control, but the control listed the bimetal as open in mode 6. E the CX for the control and tested. All functions returned to the unit and it defrosted in mode 6 and designed. Operational test good, no leaks observed during service. Control 2994 +. 3727 # 3HC4W4"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRW03
Near San Marcos, TX 78666
Andrey
Job Details: 05/04/2022
"Arrived on site to replace previously diagnosed ice maker and harness, replaced parts put ice maker through diagnostics cycle, completed cycle and fill with water, at this time unit is running as designed,no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Canyon Lake, TX 78132
Andrew
Job Details: 05/04/2022
"Arrived on site to test unit for damaged handle. Found dimples where screw secures handle to door. Replaced handle, tested unit, unit working as designed. Advised customers of downloading whirlpool app and connecting unit to WiFi. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near New Braunfels, TX 78132
Andrew
Job Details: 05/04/2022
"Arrived on site to test unit for RC evap frosting over. Customer had unit thawed and powered off upon arrival. Found evap motor not enagaging. Verified proper voltage to evap motor. Replaced evap motor and harness. Tested unit, unit now working as designed. No leaks detected. Place unit on basic defrost. Job complete."
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/04/2022
"Arrived on site to replace previously diagnosed valve. Found no issues with valve. Found water valve on wall was off. Verified with contractor valve was off. Opened valve, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near San Marcos, TX 78666
Andrey
Job Details: 05/04/2022
"Arrived on site to test unit for dispensing warm water, customer stated that after couple of cups the water comes out warm, explained to customer the design and functions of the dispenser, and why you can only get couple of glasses of cold water, at this time the unit is running as designed, no leaks detected job complete"
We serviced a
LG DRYER
Model DLEX5170W
Near New Braunfels, TX 78132
Andrey
Job Details: 05/04/2022
"Arrived on site to test unit for burning smell, tested unit found vent completely smashed with no air flow, advised customer to replace vent asap to prevent further damage to unit, customer had a vent on hand, assisted customer with vent replacement, tested unit, no burning smell present, at this time the unit is running as designed, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near New Braunfels, TX 78130
Andrey
Job Details: 05/04/2022
"Arrived on site to test unit for no lights, tested unit found bad light bulb, customer did not have light bulb, d customer for light bulb 5 customer accepted, replaced light bulb tested unit, unit is functioning as designed, ed 51 job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8900BW0
Near Austin, TX 78749
Kevin
Job Details: 05/04/2022
"Arrived on site and found hot water valve isnt working, d homeowner Valve 1267, 2055, after replacing washer is now operating properly, job complete"
We serviced a
GE MICROWAVE
Model PEB7227SL1SS
Near Austin, TX 78733
Kevin
Job Details: 05/04/2022
"Arrived on site and inspected microwave and found interior light bulb is out, lightbulb is not accessible without uninstalling and disassembling microwave. Replaced bulb and microwave is now correct, took in picture, job complete"
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Austin, TX 78733
Kevin
Job Details: 05/04/2022
"Arrived on site and inspected range and found when bake is selected igniter can be hurt attempting. Uninstalled range and found both wires to both igniters are not connected, took picture and sent to KBservice management. After reconnecting both ovens are working properly, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW2
Near New Braunfels, TX 78130
Andrey
Job Details: 05/04/2022
"Arrived on site to test unit for drying clothes longer then normal, tested unit found F4E3 error code, customer stated that vent has not been cleaned for years, advised customer to hire a professional to clean vent, provided with dryer vent wizard number, also customer stated that previous tech was supposed to order a front left foot, was able to level foot and if knocking noise returns, a leveling foot might be needed, unit it self is running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Buda, TX 78610
Kevin
Job Details: 05/04/2022
"Arrived on site and inspected refrigerator and found freezer door handle is off. Reinstalled door handle and it is now connected properly and normal open properly. Confirm customer is experiencing 20% crushed when cubes are requested and 20% coupon when crush I requested this is normal operation and cannot be changed, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Georgetown, TX 78626
Jonathan S
Job Details: 05/04/2022
Arrived on site to install previous diagnosed part. Removed failed heater and installed new. Assembled unit and performed diagnostics mode. Monitored test cycle and measured amp draw to element. Found unit operating as designed. No water leaks detected during service.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Kyle, TX 78640
Kevin
Job Details: 05/04/2022
"Arrived on site and found when washer is set to spin it gives and F7E1 error alsmost immediately, agitation works fine. Replaced actuator and error still happens. Replaced motor and error still happens, replaced lower harness and it will now work properly, Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, TX 78704
Wesley
Job Details: 05/04/2022
Arrived onsite and found unit operating as designed but ice production has chemical metallic flavor. Everything was set up properly. Advised customer to continue to dump ice until tubing and ice maker have been properly flushed. And that it may take some time to purge the flavor. All checks good. Unit is otherwise operating as designed.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Pflugerville, TX 78660
Matthew
Job Details: 05/04/2022
"Arrived onsite for washer leaking. Upon arrival inspected unit. No obvious signs of water leaking. Customer stated that they can hear water dripping from behind the unit. Inspected area and found that the home AC condensation drip line is running adjacent to the drain hose from the washer. Its not the unit dripping, its the AC. Customer saw and understood. No leaks present at this time. All other functions are operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Pflugerville, TX 78660
Matthew
Job Details: 05/04/2022
Arrived onsite for sealed system repair. Did find compressor with high amp draw. Pierced line and found decent pressure still in system. Compressor was not running efficiently. Replaced compressor dryer and access valve. Pulled vacuum and held. 5.3 oz refrigerant. Pressure equalized. Ran unit and running pressure at 3135 psi. Watched evaporator and frost building throughout coils. Notified customer to give minimum 24 hrs for temps to stabilize. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS0
Near Austin, TX 78754
Matthew
Job Details: 05/04/2022
Arrived onsite for potential gas leak. Arrived on site and customer stated gas service cut gas off and red taged. Customer had issues while using oven function and stated that right rear burner had orange distorted flame. On visit tested for leaks and found none. Ran burners and bake at 425 degrees and had no issues. No flame distortion and no pungent gas smell. Customer stated everything seems fine now. Called safety team for documentation. Provided SR7733546789. No leaks present at this time. Job complete
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Austin, TX 78739
Brandon
Job Details: 05/04/2022
"Arrived on site to inspect unit for left side oven not heating, I found ignitor needed repositioning, after I repositioned ignitor, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Driftwood, TX 78619
Brandon
Job Details: 05/04/2022
"Arrived on site to inspect unit for not draining, found debris in drain line that I guess Eidnt clean all the way the first time, I cleaned the drain hose, unit tested good. No charge to customer since its a call back"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Driftwood, TX 78619
Brandon
Job Details: 05/04/2022
"Arrived on site to inspect unit for not heating properly according to inspector, found unit is heating as designed and within range at 350 degrees."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/04/2022
"Arrived on site to inspect unit for not maintaining temperature, called techline since this was the same issue in October 2021, they instructed me to replace oven AM since voltage was dropping, I replaced AM, unit tested good. Error code F6E0 was present, I cleared error codes SR 7733584686"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Leander, TX 78641
Lou
Job Details: 05/04/2022
"Arrived on site to inspect dishwasher door handle that has fallen off. Upon further inspection, I found the mounting screws had come loose causing the handle to come off. I re-installed the handle and tightened the screws and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS1
Near Cedar Park, TX 78613
Kimo
Job Details: 05/04/2022
Arrived onsite for range oven not heating. Upon inspection I found that the control had failed. I replaced the control and tested unit and found unit operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Hutto, TX 78634
Vincent
Job Details: 05/04/2022
"Arrived on site for ice maker not dispensing, inspected unit and work area. Tested icemaker and found ice build up on the shaft and the ice bin was not sitting all the way to engage correctly. Removed all ice and tested. Unit is now operating as designed. No water leaks detected during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Austin, TX 78724
Tyler L
Job Details: 05/04/2022
"Arrived on site for complaints of front left burner not working. Found it is sparking, and will light with a lighter. Found the burner head not seated properly, causing more space between cap and igniter. Seated correctly and now it will light right away each time. No gas leaks detected, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, TX 78641
Lou
Job Details: 05/04/2022
"Arrived on site to install previously diagnosed and ordered parts. Per the previous techs diagnosis, I was to perform a sealed system repair on the unit. When I pulled the unit out, I found a large area that had oxidized on the back panel and a spot approximately 1 inch by 2 inches that was rusted through the panel. I contacted techline and spoke to Chris and advised of my findings and provided photos via text. Chris advised the unit is non repairable and provided SR#7733587938. I advised my customer of my findings and conversation with the manufacturer. Provided the SR# to my customer and recommended they contact their extended warranty to discuss. Unit left unplugged for safety. No water leaks observed during service, job completed."
We serviced a
KENMORE REFRIGERATOR
Model 106XXXXX110311
Near Hutto, TX 78634
Vincent
Job Details: 05/04/2022
"Arrived on site for refrigerator not cooling, inspected unit and work area. Tested temps FC 31? RC 40?. I then did further inspection and found thermostat off switch it back on and unit came back on checked evaporator and was starting to have a good frost pattern. If CX calls back will have to order thermostat WP219820 Unit was operating ass designed at that time. No water leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pflugerville, TX 78660
Vincent
Job Details: 05/04/2022
"Arrived on site to install previously diagnosed parts, installed new parts tested unit and is now operating as designed.. No water leaks detected during service, job completed"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Pflugerville, TX 78660
Vincent
Job Details: 05/04/2022
Arrived on site to install previously dia those parts tested unit and unit is now operating as Designed. No water leaks detected during service job completed
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pflugerville, TX 78660
Vincent
Job Details: 05/04/2022
"Arrived on site to inspect washer, inspected unit and work area. Set unit in diagnostics and found no stored codes. Called techline and spoke with Travis SR#7733584181 and instructed to run a diagnostics cycle and if everything checks good to let CX know they will have to contact customer support for any concerns. No water leaks detected during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Pflugerville, TX 78660
Vincent
Job Details: 05/04/2022
"Arrived on site for microwave humming, inspected unit and work area. Tested microwave and unit is heating up as designed. CX explained that its the vent fan making noise. Removed vent and found packing paper stuck in the vent causing it to make noise. Installed vent back on and used foil tape to seal back up. Unit is now working as designed. Job completed"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Pflugerville, TX 78660
Vincent
Job Details: 05/04/2022
"Arrived on site to inspect microwave, inspected microwave and work area. Inspected unit and found badly bent damage on frame the door would not stay shut because the frame is so badly bent. Contacted tech line and spoke with Andrew SR #7733581702, Unit is non-repairable. Customer to contact customer service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/04/2022
"Arrived on site to replace gearcase, belt, and cam, after replacing, unit tested good."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPA00
Near Austin, TX 78737
Luis
Job Details: 05/04/2022
Arrived on site for loud noise. Found dispenser tube not fully connected to housing installed tube fully tested unit unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Driftwood, TX 78619
Luis
Job Details: 05/04/2022
"Arrived on site for a refrigerant leak. Removed evaporator cover found oil in fresh food evaporator compartment,hard bend from cap tube exiting liner,adjusted tubing removed evaporator,installed a new fresh food evaporator,during assembly found cap tube weak and broken. Called tech support sent pictures to tech support per tech support unit is unrepairable. Whirlpool will contact the customer between 2-5 business days. SR#7733584904"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXNQ00
Near Dripping Springs, TX 78620
Luis
Job Details: 05/04/2022
"Arrived on site for no,cool. Compressor not powering on diagnosed a defective starter,replaced start device powered unit on compressor powered on."
We serviced a
GE REFRIGERATOR
Model CFE28UELBDS
Near Spicewood, TX 78669
Luis
Job Details: 05/04/2022
"Arrived on site. Diagnosed a defective fresh food evaporator fan motor,updated software replaced fan motor good air flow."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Austin, TX 78754
Tyler L
Job Details: 05/04/2022
Arrived on site for complaints of broken light switch. Found broken RC light switch. Installed new switch and tested. Light is now operating as designed. Job complete.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Austin, TX 78724
Tyler L
Job Details: 05/04/2022
"Arrived on site for for complaints of no drain and no dry. Found unit will drain with no issues. The issue is with the disposal, the water s in the sink instead of fully draining through the plumbing. Customer already has an appointment to have the disposal inspected. Confirmed heating element is working. Advised customer to use rinse aid to help dry the dishes. Job complete."
We serviced a
JENN-AIR ICE MACHINE
Model JUIFX15HX00
Near Austin, TX 78738
Luis
Job Details: 05/04/2022
"Arrived on site. Replaced defective pump,water pan and valve,ran diagnostics all test passed."
We serviced a
JENN-AIR VENTHOOD
Model JXW9048WP2
Near Leander, TX 78645
David S
Job Details: 05/04/2022
Arrived on site to install previous diagnose part. We gained access to the blower and replaced it with new. We tested the blower and found it working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS0
Near China Spring, TX 76633
Jonathan M
Job Details: 05/04/2022
Arrived on site for a dishwasher that is flashing an F8 E4 ( float switch open) error code. Inspected unit and work area. Confirmed the customers complaint and checked the float switch. Found the float switch sitting on the ground due to the drip tray missing. Tested the float switch and found it faulty. Replaced the float switch with a new float switch and tested the unit. The unit is working as designed. Spoke to claims to see if we could send the customer the drip tray but was advised that whirlpool does not cover missing parts. Was advised to have the customer contact whirlpool for further assistance with the drip tray. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Cedar Park, TX 78613
Kimo
Job Details: 05/04/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new belt and cam and tested unit and found unit operating as designed. I ed of1939 with card.job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, TX 78641
Kimo
Job Details: 05/04/2022
Arrived onsite to install previously designed part. Upon arrival I installed new water inlet valve and tested unit and found unit operating as designed. No leaks. Customer in full with card the 1948+. Job complete
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near Waco, TX 76708
Jonathan M
Job Details: 05/04/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the icemaker and tube coupler and tested the unit. The unit began to dispense water as designed with no leaks present. Tested the icemaker and the icemaker harvested and filled as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Round Rock, TX 78681
Lou
Job Details: 05/04/2022
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not coming on. Disassembled the unit and ohmed out the element and found it bad. I removed and replaced the element and retested and unit is operating as designed. Cleaned the lint from the unit. Reassembled the unit and retested and it continues to operate as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Georgetown, TX 78628
Lou
Job Details: 05/04/2022
"Arrived on site to inspect dryer door wont open all the way. Upon further inspection, I found both hinges broken. E the customer 1705 for services 2nd appliance and 959 for the hinges for a total including of 287 Customer in full with CC (2873 # 3H4M99). I removed and replaced the hinges and tested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Georgetown, TX 78628
Lou
Job Details: 05/04/2022
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the bottom of the tub. The customer advised that the unit wont drain at the end of the wash cycle but it will drain when pressing the cancel key. I placed the unit in diagnostics showing error code F9E Cleared the code and continued with testing. The unit operated as designed. Following the tech sheet, I removed and replaced the drain pump and retested and the unit continued to operate as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Bastrop, TX 78602
Joe Z
Job Details: 05/04/2022
Arrived onsite for unit not cooling. Upon arrival customer had unit off and he stated that the evaporator was covered completely in ice. Found harnes connector completely covered in corrosion. Replaced harness and both thermistors. Customer will call us back if there are further issues. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Smithville, TX 78957
Joe Z
Job Details: 05/04/2022
Arrived onsite for When the dryer starts there is a grinding noise. Upon arrival test unit and was getting a slight grinding noise. Inspected rollers and were good. Found a screw and other debris in the blower. Removed debris and test unit. Unit operates as designed. The remaining noises are normal operating noise. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Bastrop, TX 78602
Joe Z
Job Details: 05/04/2022
Arrived onsite to install previously diagnosed parts. Replaced ui and fascia. Tested unit. Door indicator light is no longer Illuminated. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Bastrop, TX 78602
Joe Z
Job Details: 05/04/2022
Arrived onsite for washer off . Upon arrival ran unit on diagnostics and there were no error codes. Ran an automatic test cycle and everything passed. Ran manual test with all motor speeds and machine spins as designed. Customer explained that the off only happened once with 2 heavier items being washed alone. Customer said no issues since. Explained to customer about proper loading to avoid unbalancing. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78759
Scott
Job Details: 05/04/2022
"Arrived on site for washer occasionally beeping and controls flashing . Ran error code , got 8-4 . Found water in float switch tray. Ran diagnostics twice . Couldnt duplicate any water getting into tray. No water leaks detected. Advised customer to cut back on detergent. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78758
Scott
Job Details: 05/04/2022
"Arrived on site , replaced UI and control. Ran diagnostics all checked normal. No issues with display . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Austin, TX 78758
Scott
Job Details: 05/04/2022
Replaced ice maker . Ran harvest all checked normal in harvest and filled . No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Waco, TX 76712
Jonathan M
Job Details: 05/04/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the tub and tested the unit. Did have a small leak on the valve side due to the valve not being screwed all the way in. Fixed the connection there and tested the unit again. The unit began to work as designed with no leaks present. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near New Braunfels, TX 78130
Andrey
Job Details: 05/04/2022
"Arrived on site to test unit for no heat, tested unit found shorted thermal cut-offs, replaced cut-offs, tested unit, unit now running as designed, customer had her vents cleaned 3 months ago, advised customer monitor and if clothes starts taking longer to dry to get the vent checked again, job complete"
We serviced a
GE DISHWASHER
Model GDT535PSJ2SS
Near New Braunfels, TX 78130
Andrey
Job Details: 05/04/2022
"Arrived on site to test unit for not advancing in cycle, tested unit found bad latch, d customer for latch 7150 and 2255 customer accepted, replaced latch, put unit into normal wash, ran for 10 min, all components running good ed 3277, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC3
Near Lorena, TX 76655
Jonathan M
Job Details: 05/04/2022
Arrived on site for a washing machine that is flashing mobile error codes and is not spinning out clothes. Inspected unit and work area. Randy diagnostics and found an F9 E1 (long drain) and F0 E2 (oversuds) error codes. I power cycle the unit and found the drain pump immediately kicking on but barely draining at all. The unit sounded like something was stuck in the filter. Remove the filter and found a sock and a piece of paper stuck in the drain pump filter. Remove the obstructions and reassemble the unit. Tested the unit and the unit began to work and operate as designed. Went over user care guide. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/04/2022
"Arrived on site to test unit for not spinning. Found actuator stuck between agitate and spin. Replaced actuator, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
LG WASHER
Model WM4270HWA
Near Fischer, TX 78623
Andrew
Job Details: 05/04/2022
"Arrived on site to test unit for leak. Found single hot valve was leaking. Replaced valve, tested unit, unit working as designed. Found bellow has excessive gunk build up. Advised customer bellow needs cleaned to prevent issues. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS09
Near Canyon Lake, TX 78133
Andrew
Job Details: 05/04/2022
"Arrived on site to test unit for not heating found bad magnetron. Replaced mag, cap and diode. Tested unit, unit now working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8RXEGMWQ00
Near Austin, TX 78727
Scott
Job Details: 05/04/2022
"Arrived on site for fresh food section warm . Found evap covered in frost . Steamed out evap . Put unit in defrost , heated came on . Getting good voltage and resistance at heater element . Fans working . Advised customer it frosting starts again it will need defrost control . No water leaks detected at time of service. Job complete"
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS
Near Salado, TX 76571
Gerry C
Job Details: 05/04/2022
"Arrived to inspect ice issue. I found the unit only needed to have the ice dumped due to the ice being clumped from low use. I advised the CX to dump the ice bi-weekly to prevent future issues. Operational test good, no leaks observed during service. +. 1554 CK Auth# 39R4TF"
We serviced a
WHIRLPOOL FREEZER
Model EV201NZTQ03
Near Belton, TX 76513
Gerry C
Job Details: 05/04/2022
"Arrived to inspect cabinet temperature issue. The CX was concerned with potentially excessive run times and excessive heat coming from the sides of the unit. I verified the average temperature of the unit was 0 and I then performed a thermography of the sides of the unit, containing the condenser on this type of chassis. The temperatures were as expected, in the mid 90sF and I advised the CX the unit is operating as designed and the heat in the sides is expected. Operational test good, no water connections to unit."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Troy, TX 76579
Gerry C
Job Details: 05/04/2022
Arrive to instal previously diagnosed and ordered parts. I tested the capacitor and found it had no capacitance that was registered on the capacitance test meter. I removed and replaced the capacitor and tested. All functions returned to the unit and I centered the rotating mass within the confines of the cabinet assembly. No leaks observed during service.
We serviced a
WHIRLPOOL FREEZER
Model WRF555SDFZ11
Near Temple, TX 76501
Gerry C
Job Details: 05/04/2022
"Arrived to inspect icing in FC. I found the door mis-molded, not securing the gasket and allowing air to circulate through the FC, creating ice and frost throughout. The lower lip of the liner in the door is the cause of the issue and allows the gasket approximately 34 of variance, which allows air to exit the cabinet. The top left of the door is bowed out and was allowing air to leak in, due to the gasket not able to contact the cabinet. I advised the CX that the unit will require the FC door and a gasket will not fix the issue. I made a temporary repair to the door and due to the cost of a replacement door (5622) the CX will contact the mfg to see if they will cover the door. I contacted the mfg tech line and inquired about coverage due to it being the liner within the door and the tech said it is likely not and that the trade care team or customer service will have to verify if there is coverage. File# 773358461 No leaks observed during service. +. 1554 # TWCCWF"
We serviced a
MAYTAG WASHER
Model MAH4000AWQ
Near Kingsland, TX 78639
Cliff
Job Details: 05/04/2022
Arrived on site to diagnose a washer that has water sound when manually rotating basket. Found customer hearing counter water ring on basket. This is normal for most washers and no repairs needed. Advised customer on findings and no leaks were found at time of service.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near Kingsland, TX 78639
Cliff
Job Details: 05/04/2022
Arrived on site to diagnose an ice machine that is not producing. Found water valve failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service. Parts (1999+)SvcLbr (1402+)3687 # P9NUVK
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Liberty Hill, TX 78642
Cliff
Job Details: 05/04/2022
Arrived on site to replace previously ordered parts for microwave. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
KITCHENAID OVEN
Model KEBS179BSS00
Near Austin, TX 78703
Wesley
Job Details: 05/04/2022
Arrived onsite and found unit not operating at all and door locked after self clean. Found fuse and TOD blown. d 2660 for service and and 1075 for parts. Performed repair and tested unit. All checks good. Advised customer on status. 3983 after .
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Austin, TX 78759
Wesley
Job Details: 05/04/2022
Arrived onsite for door sealing issue and water issue. Solved door sealing issue by replacing gasket and lower hinge parts. Heat treated gasket for good seal. Rediagnosed water issue as bad water filter. Provided new water filter and flushed. Unit is now sealing and dispensing water as designed. Submitted new to reflect change and part cost savings. of 5740 after . All checks good.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Austin, TX 78750
Wesley
Job Details: 05/04/2022
Arrived onsite for squeal and found unit tension pulley is squealing. d 45 for part and 2055 for service and . Completed repair. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Austin, TX 78759
Wesley
Job Details: 05/04/2022
Arrived onsite and repaired unit by replacing defrost harness. Tested heater and is in range. Replaced torn door gasket and heat treated unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78759
Wesley
Job Details: 05/04/2022
Arrived onsite and installed the adjuster kit to repair issue. Unit is now operating as designed. All checks good. Advised customer on the repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Marcos, TX 78666
Luis
Job Details: 05/03/2022
"Arrived on site for door seal issues. Found gap at fresh food door,remolded door gasket checked door seal good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Leander, TX 78641
Vincent
Job Details: 05/03/2022
"Arrived on site for refrigerator not cooling, inspected unit and work area. Tested temps FC 61? RC 57?, there is no ice build up on evaporators and no defrost issues. Compressor was humming really low to the point where you cant even hear it. Unit will need a sealed system repair. d CX 6299+ 5049 parts 11348+ CX d . No water leaks detected during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pflugerville, TX 78660
Wesley
Job Details: 05/03/2022
Arrived onsite and found unit walking because of being severely unleveled by inches. Leveled unit to design specifications. All checks food. Unit is now operating as designed. Advised customer on repair. 1745 . Advised customer on repair and tested and calibrated. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB4
Near Austin, TX 78728
Wesley
Job Details: 05/03/2022
Arrived onsite and found right front burner shorted. Replaced with stock. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Temple, TX 76502
David Z
Job Details: 05/03/2022
Arrived on site to follow up on refrigerator that was losing cool. Checked for dye and found dye behind mastic on evap cap tube. Pressurized with nitrogen and confirmed pinhole leak in line due to cracked weld. Corrected weld and verified pressure good. Replaced dryer and Re unit. Verified unit cooling as designed and holding pressure. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5RHEXNL00
Near Austin, TX 78759
Wesley
Job Details: 05/03/2022
Arrived onsite and provided customer instruct on ice chute frost issue and maintenance. Ice door is sealing well and mechanically sound. . All checks good.
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXXS0
Near Salado, TX 76571
David Z
Job Details: 05/03/2022
Arrived on site to install cutter grid to complete repairs to ice machine. On arrival found unit had a sheet of ice on the chill plate almost ready to drop. Replaced cutter grid ans verified it got hot. ed remaining 6158 # 494C9T. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Jarrell, TX 76537
David Z
Job Details: 05/03/2022
Arrived on site to diagnose dishwasher leaking from left side of door. Ran unit and saw water running down the corner from the door. Replaced gasket and adjudged level slightly. Tested with door panel off and found no further leaks. Call complete.
We serviced a
GE DISHWASHER
Model GDF520PGJ2BB
Near Jarrell, TX 76537
David Z
Job Details: 05/03/2022
"Arrived on site to diagnose dishwasher not running, completely dead. Checked incoming voltage and verified good voltage and polarity. Traced voltage and verified unit getting voltage at UI, but not accepting commands. Contacted property manager with estimate of 2255 , 107.30 Parts + . Daniel approved. Replaced UI and tested unit. Verified unit working as designed. Office to charge 3603 via card on file. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, TX 78737
Luis
Job Details: 05/03/2022
"Arrived on site for not dispensing ice. Tested ice dispenser,motor running no ice dispensing,removed bucket and shaft,found spring seized between shaft and coupling. Removed spring fron shaft,cleaned shaft,spring and coupling,added grease reassembled unit tested ice dispenser unit working as designed. 1955 . 2406 # 3449N9"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBMA
Near Kyle, TX 78640
Luis
Job Details: 05/03/2022
"Arrived on site for no ice and broken plastic. Found broken ice container,ran icemaker through a harvest failed,replaced container and icemaker,ran icemaker through a cycle passed filled with water."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Marcos, TX 78666
Luis
Job Details: 05/03/2022
Arrived on site for door issues. Found door not sealing correctly adjusted door hinge tested door operation good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near New Braunfels, TX 78132
Luis
Job Details: 05/03/2022
"Arrived on site for no ice. Per customer icemaker was replaced,asked customer if after icemaker replaced if the prev tech power cycled unit,per customer power was never cycled. Ran diagnostics E2 error code,power cycled unit ran diagnostics,optics passed,fan motor passed,thermistor passed,ran harvest test passed,ran fill test passed. Informed customer unit needed a power cycle to remove error code."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Canyon Lake, TX 78132
Luis
Job Details: 05/03/2022
"Arrived on site for damaged fresh food doors. Removed both fresh food doors,installed new left and right fresh food doors,checked door seal and operation good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near New Braunfels, TX 78132
Luis
Job Details: 05/03/2022
"arrived on site for ice clumping. Diagnosed icemaker in freezer tilted causing water to leak from icemaker to bin,removed icemaker reinstalled and leveled icemaker,ran fill test passed with no leaks."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Florence, TX 76527
Gerry C
Job Details: 05/03/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the motor and capacitor and tested. The unit would still not drive the basket in spin mode. I found the hub was stripped and after replacing, the unit operated as designed. I calibrated and tested in manual and automatic modes. Operational test good, no leaks observed during service."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Liberty Hill, TX 78642
Gerry C
Job Details: 05/03/2022
"Arrived to inspect spraying issue. I found the unit appeared to have all functionality, but when testing for water flow, the lower spray arm would barely move and there was not enough water pressure fur the upper arm to rotate. I inspected the pump inlet and found no obvious signs of debris and attempted to clear the pump, with no change. Due to the unit being a lower priced model, the CX d to have the sump assembly replaced. No leaks observed during service. +.1669 # A33CPP"