Near Cedar Park, Texas 78613
Paul
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL GS5SHAXNL00
"Arrived onsite for a refrigerator leaking water when water is turned on at the wall. I found one of the lines at the quick disconnect fitting at the bottom of the freezer door not locked fully in place and corrected that. I turned the water on and found the inlet and outlet lines to the filter leaking. I found the filter cap broken not allowing the filter to be installed or removed correctly. The lines, filter cap, and the filter housing need to be replaced. Ordering WP2255153 TUBE-WATER, WP2186443 HOUSING, WP2186494B CAP-FILTER, & 8201597 TUBE-WATER..; ordrng 1 8201597 (TUBE-WATER) and 1 WP2186443 (HOUSING) and 1 WP2186494B (CAP-FILTER) and 1 WP2255153 (TUBE-WATER)"
Near Austin, Texas 78735
Kevin
Job Details:
05/22/2020
DRYER MAYTAG 110.878726
"Arrived on site and added dryer side vent kit. customer supplied parts. Job complete."
Near Hutto, Texas 78634
Wesley
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Arrived onsite and found trickle dispense. found water pressure in home is hi. Ordering waterline and regulator kit. Advised customer on repair plan. ; ordrng 1 1/4WATERLINE (UINOWN) and 1 PRESSUREREGULATORKIT (UINONW)
Near Kingsland, Texas 78639
James
Job Details:
05/22/2020
WASHER WHIRLPOOL WTW5000DW1
Arrived on site and installed new gear case and wash plate. Tested operation and found basket hub stripped causing off balance spin and the drive tube slipping when spinning up. Unit will also need the basket hub to complete repair. Office to schedule return services ; ordrng 1 W10528947 (drive hub kit)
Near Austin, Texas 78733
Luis
Job Details:
05/22/2020
ICE MACHINE KITCHENAID KUIO18NNZS0
"Arrived on site for no ice. Ran diagnostics condenser fan not powering on,good voltage to fan,shut unit off unable to rotate blade,pulled unit out found large hornet nest on condenser coil preventing fan blade to rotate
Near Georgetown, Texas 78628
Lou
Job Details:
05/22/2020
REFRIGERATOR KITCHENAID KBLC36FKS02
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making a sound like ice is dropping in the bin, but the ice maker is not turned on. Checked temps and the FC=10 degrees & RC=38 degrees. Placed the unit in diagnostics and tested and the unit is operating as designed. I removed the upper cover and found the compressor suction line was completely frozen. While I had the unit in diagnostics, the lice froze and I could hear the ice falling off the line and hitting the top of the chassis making the noise the customer described. I placed my gauges on the compressor and found the low side at plus +5. When I removed the gauge, oil cams out of the access valveOrdering the dye dryer and CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. No water leaks observed during service.; ordrng 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 WPW10143759 (dryer)"
Near Liberty Hill, Texas 78642
Tyler B.
Job Details:
05/22/2020
WASHER WHIRLPOOL WFW94HEXL0
"Arrived to inspect unit tripping breaker. Cust stated tripped twice after last Visit. Ran diagnostics and found no errors, found no broken or burned wires or any shorts or burns on control board or motor board. Ran tests modes and found 9.4 amps being pulled wi5 all accessories on. Teste u it on separate outlet and still did to ripped circuit. Advised customer breaker may be weak or circuit may not be a designated circuit . Advised to run on separate outlet for loads and see if that circuit Tripp’s. Advised to call back if unit tripped other breaker"
Near Cedar Park, Texas 78613
David Z
Job Details:
05/22/2020
DISHWASHER BOSCH SHX45P05UC/64
"Arrived on site to diagnose dishwasher that had broken spray at, and soap dispenser was not working. Performed diagnostic on unit and checked parts. I am able to get the dispenser to lock by sliding it closed and pushing on the arrow above the lock tab on the dispenser. Showed customer how I got it to lock so they can do the same. Found UPPER RACK spray arm was broke off at the blade and not working. Ordering 1 upper spray arm assy, 00700560. Called office to add to cancelation list. ; ordrng 1 00700560 (SPRAY ARM UPPER)"
Near Spicewood, Texas 78669
Robert
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02
Arrived on job for complaints of cracked container and no ice. Ran test cycle on icemaker and found it leaks. Container damaged on bottom cracked. After replacement test operation.
Near Pflugerville, Texas 78660
Eman J.
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ
Arrived onsite for refrigerator freezing. Tested system found the diffuser and ice maker faulty. Replaced both. Tested system everything works as designed. Found the diffuser cover damage ordering cover W11048608; ordrng 1 W11048608 (cover)
Near Lakeway, Texas 78734
Kevin
Job Details:
05/22/2020
MICROWAVE MAYTAG MMV4205AAQ
"Arrived on site and found microwave is not heating, replaced magnetron only and microwave still did not heat. Replaced capacitor and diode from truck stock and it is now heating properly. Job complete"
Near Pflugerville, Texas 78660
Eman J.
Job Details:
05/22/2020
RANGE WHIRLPOOL WFG505M0BS3
"Arrived onsite for oven light not coming on. Tested system found that socket was faulty. Replaced socket, tested system everything works as designed. Job complete."
Near Austin, Texas 78701
Scott
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Arrived on site ,, replaced right side fresh and freezer door and badge . No water leaks detected at time of service . Job complete ."
Near Austin, Texas 78734
Brandon
Job Details:
05/22/2020
COOKTOP JENN-AIR JGC3530GS0
"Arrived on site for customer complaint of middle burner not burning properly, found faulty burner heads, ordering burners heads to ship to customer. ; ordrng 1 CNOTE (SHIP TO CUSTOMER ) and 2 W11043467 (burnr-head)s"
Near Austin, Texas 78752
Leonardo
Job Details:
05/22/2020
RANGE WHIRLPOOL WFE505W0JS0
Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.
Near Driftwood, Texas 78619
Robert
Job Details:
05/22/2020
REFRIGERATOR KITCHENAID KSSS48QMX01
Arrived on job to inspect door issue. Found the trim not center on door cause it to be crooked. Adjusted trim to proper setting
Near Cedar Park, Texas 78613
Paul
Job Details:
05/22/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived onsite for a dishwasher with a broken upper rack. I found the right stop had come off and mr stated he has put it back on but it continues to come off. The customer still had the stop and it was in good condition. I put the rack back in the rails and installed the stop correctly snapping the clip in place. The stop and rack are working as designed. Call complete.
Near Round Rock, Texas 78681
David S
Job Details:
05/22/2020
DISHWASHER KITCHENAID KDTM404ESS3
Arrived on site for dishwasher continually filing with water. I removed the fill house from the valve and witnessed water seeping through the valve when not in use. I replaced the valve and turned down the water pressure at the wall. Tested the unit and he unit operates as designed. No water leaks detected. Job complete.
Near Kyle, Texas 78640
Leonardo
Job Details:
05/22/2020
COOKTOP MAYTAG MET8720DH02
Arrived on site to test unit for RF burner not coming on. Found shorted burner will order new burner WPW10251108. ; ordrng 1 WPW10251108 (RF BURNER )
Near Austin, Texas 78703
Jacob
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL KBFN502ESS
Arrived onsite for doors to unit making a noise when being opened all the way. Tested unit. Found that both hinges at the top of the refrigerator where not tightened down properly causing a loud noise. Tightened down hinges. No more noise coming from doors. No issues at this time. Job complete
Near Leander, Texas 78641
Lou
Job Details:
05/22/2020
REFRIGERATOR GE GSHS6NGBBHSS
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the IM turned on but not harvesting. I turned the IM off and then back on and still no operation. I found the harvesting times jammed up with the stripper arm ad the motor had burnt up. I removed and replace the ice maker, cycled power to the unit and tested the ice maker. IM operated as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, Texas 78717
Paul
Job Details:
05/22/2020
REFRIGERATOR LG LFX31945ST/02
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I found out on arrival that the customer removed the upper drawer. I found the front of the upper drawer face with broken tabs and the lower tabs on the drawer face breaking off. The customer stated she is just not going to use the drawer.Call complete.
Near Burnet, Texas 78611
James
Job Details:
05/22/2020
WASHER MAYTAG MHW5630HC0
Arrived on site and found customer had load running in unit. Once finished I found the load had performed as designed. I found the load to have a mixture of items and instructed customer on proper loads. Unit tests good. Job complete
Near Austin, Texas 78730
Kevin
Job Details:
05/22/2020
OVEN KITCHENAID KOST100ESS01
"Arrived on site and inspected ovens and found F6 E6 showing on display, took 1 Picture. Error is a communication failure between the control panel and control board. Prescreened control board is not correct took one picture and sent it to parts Department. ; ordrng 1 PARTSRESEARCH (CONTROL BOARD ) and 1 W11087446 (console)"
Near New Braunfels, Texas 78130
Noah D
Job Details:
05/22/2020
MICROWAVE GE JVM3160RF4SS
"Arrived on site to install parts in microwave, found mag, cap and diode tested good, called GE Techline Sr # 0379270and was told due to service pointer RA04-19 to replaced full door and latch holder assembly. Office to reschedule will need autho before installing. ; ordrng 1 WB06X10610 (SWITCH HOUSING) and 1 WB56X32785 (DOOR )"
Near Austin, Texas 78733
Luis
Job Details:
05/22/2020
REFRIGERATOR KITCHENAID KSSO48FTX00
"Arrived on site for no cool. Found dye on original heat exchanger,replaced compressor installed updated heat exchanger,evaporator and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly
Near Canyon Lake, Texas 78133
Richard
Job Details:
05/22/2020
WASHER WHIRLPOOL WFW5090JW0
Arrived onsite for the washer door won’t open. During testing found that the drain pump was running continuously. And the door latch was locked. Found that the CCU is faulty. Replaced CCU and washer tested good and no leaks detected. Complete
Near Austin, Texas 78739
Jacob
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ01
Arrived onsite for unit not making ice again. Tested unit. Found some ice blockage in fill tube. Called Techline. Suggested to change heater on fill tube. Possibly air getting in as well freezing the line. Got SR#7727884549. Replaced heater. Tested unit. Unit test good. No leaks at this time. Job complete
Near Cedar Park, Texas 78613
Paul
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00
Arrived onsite for a refrigerator with a strange odor. I found something that had come out of the RC return vent and fallen down on the defrost heater causing the light burning smell the customer was noticing. I could not determine what it was only that it was a yellow substance. I cleaned it out of the bottom of the drip pan and off of the defrost heater. I explained to the customer that if there was any left it would eventually burn off and go down the drain. The unit is working as designed. Call complete.
Near Marion, Texas 78124
Noah D
Job Details:
05/22/2020
MICROWAVE KITCHENAID KHMS2056SSS2
"Arrived on site to install control console and switch board, found the spacers In the door are cracked and cannot be opened without damaging and disabling unit. Ordering new spacers. Rescheduled ; ordrng 6 8206525 (SPACER)s"
Near Buda, Texas 78610
Leonardo
Job Details:
05/22/2020
MICROWAVE WHIRLPOOL WMH53521HZ4
Arrived on site to test unit for damage panel. Found panel scratched replaced panel test unit and unit test good job complete.
Near Lorena, Texas 76655
Jonathan M
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Arrived on site for refrigerator that’s still not making ice. Inspected unit and work area. Play Santa Anna ice harvest cycle and unit was able to harvest and showed been was not full. Place the unit in a . test and found temperatures above harvest temperature. Please do unit and a manual fill test and icemaker filled with water. Took temperature in the freezer compartment and found temperature is at 16°F. I called Techline and spoke to Kevin SR # 7727633865. He advised to use a temperature data blogger into the unit to see temperatures in freezer compartment and then come back and check the temperatures to figure out whether it was a cooling issue or an issue with the icemaker. Ordering UI and temperature data probe and rescheduled customer ; ordrng 1 TEMPERATUREDATABLOGGER (DATA BLOGGER) and 1 W11239666 (cntrl-elec)
Near Wimberley, Texas 78676
Richard
Job Details:
05/22/2020
REFRIGERATOR FRIGIDAIRE FRS26H5ASB5
Arrived onsite for the refrigerator fresh food compartment freezing food. During testing found that the refrigerator temperature control needs to be replaced.; ordrng 1 240448303 (sub 5303918283) and 1 PARTSRESEARCH (PART RESEARCH )
Near Bastrop, Texas 78602
Scott
Job Details:
05/22/2020
WASHER WHIRLPOOL WFW9151YW00
"Arrived on site ,replaced door bellow . Ran diagnostics 2 times and ran a bulky load for about 30 min . No water leaks detected at time of service . Job complete ."
Near Austin, Texas 78723
Luis
Job Details:
05/22/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02
Arrived on site for defective pantry ui replaced pantry assembly powered unit on deli control working as designed
Near Round Rock, Texas 78681
Paul
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Arrived onsite for a refrigerator that the right light lever broke. I found the right RC door switch actuator had come out of the switch body. I replaced the switch and all is working as designed. Call complete.
Near Round Rock, Texas 78664
Wesley
Job Details:
05/22/2020
DRYER MAYTAG MDE508DAYW
Arrived onsite and repaired by replacing the fuse.All checks good. Unit is now operating as designed.
Near Austin, Texas 78757
Scott
Job Details:
05/22/2020
WASHER WHIRLPOOL WFW9200SQ02
"Arrived on site for loud sound during spin cycle . Ran diagnostics and hand turned basket . Found bearing is starting to fail . Will need second man and two hrs . Ordering basket , rear outer and front outer tub . No water leaks detected .Parts research. ; ordrng 1 AUTHO and 1 PARTSRESEARCHFORBASKET and 1 TWOHRS and 1 TWOMAN and 1 W10772607 (tub-outer) and 1 W10772617 (tub-outer)"
Near Pflugerville, Texas 78660
Wesley
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Arrived onsite and found chute gasket to have been put on incorrectly. Advised customer on proper installation and replaced icemaker which was not producing after a gap induced frost. All checks good.
Near Hutto, Texas 78634
Wesley
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11
Arrived onsite and found unit operating as designed. Found condensation and dripping problems coming as result of the ice tray. Ordering ice tray to repair. ; ordrng 1 W11185686 (ICE BIN)
Near Liberty Hill, Texas 78642
Tyler B.
Job Details:
05/22/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
Arrived to inspect unit with drying issue. Ran diagnostics and dispenser not dispensing rinse aid. Replaced dispenser and tested properly
Near Buda, Texas 78610
Jacob
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02
Arrived onsite for unit not cooling. Tested unit. Was noticing that the compressor was not staying on. Replaced start device. Tested unit. Compressor was staying on. No issues at this time. Job complete
Near Georgetown, Texas 78633
Lou
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise from the unit and it sounded like a washer in agitation mode. I placed the unit in diagnostics and tested all components that would potentially make insulation noises and could not duplicate the noise. I removed the back cover and inspected the compressor and condenser fan and both are good. The customer advised that the noise is coming from the right side of the unit, but there are no components on the right side that make noise other than the condenser fan. Recommended that the customer take another video if the unit makes the noise again and to make sure they open the fresh foods section doors and the freezer door and get video of the inside of the unit. No water leaks observed during service, leveled the unit, job completed."
Near New Braunfels, Texas 78130
Noah D
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01
"Arrived on site to inspect fridge for issues closing doors. Upon inspection found the fridge door hitting on left side of butter tray, readjusted hinge and tested door. No problems found. Job complete"
Near Leander, Texas 78641
David Z
Job Details:
05/22/2020
DRYER WHIRLPOOL WED6620HC0
"Arrived on site to install previously diagnosed parts to resolve dryer making rumbling noise. Installed new rollers, belt and idler pulley. Used both kits as one of the rollers was deformed. Installed and retested. Unit is now running quiet with no additional noise. All is working as designed. Call complete."
Near Austin, Texas 78735
Luis
Job Details:
05/22/2020
REFRIGERATOR BOSCH B21CL80SNS/04
"Arrived on site for cooling complaint. Attempted diagnostics,control kicking itself out of diagnostics,entered diagnostics found during test unit not powering off and running test ordering main control ; ordrng 1 11016442 (CONTROL)"
Near Canyon Lake, Texas 78133
Richard
Job Details:
05/22/2020
DISHWASHER AMANA ADB1400AGS1
Arrived onsite for the dishwasher not draining. During testing found that the drain pump is no good. Replaced drain pump and dishwasher tested fine and no leaks detected. Complete
Near Copperas Cove, Texas 76522
Al
Job Details:
05/22/2020
REFRIGERATOR GE GSH25JSXN
Arrived to install previously ordered part.Removed and replaced the bucket assembly.Job complete
Near Andice, Texas 78628
Tyler B.
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Arrived to inspect unit with ice dispenser issues. Customer stated dispenser would jam up, and sometimes randomly dissing water and ice. During random hours. Found left door was once replaced and was missing secured mounts for door harness. This caused door wires to stretch and short, unit will need freezer door replacement. Found ice container cracked. Replaced container ; ordrng 1 LW11026362 (dor-fip)"
Near Austin, Texas 78737
Jacob
Job Details:
05/22/2020
DRYER WHIRLPOOL MEDB835DW3
Arrived onsite for unit making noise. Tested unit. Found loud screeching noise. Replaced repair dry wheels to unit. Tested unit. Unit test good. No issues at this time. Job complete.
Near , Texas 78132
Noah D
Job Details:
05/22/2020
OVEN WHIRLPOOL WOS51EC0HS01
Arrived on site to inspect oven for skipping time due to amount of time talking to Techline about software update.i replaced console and connected to WiFi to give best chances of fixing clock issues. Complete
Near Pflugerville, Texas 78660
Eman J.
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00
Arrived onsite for refrigerator tripping breaker. Refrigerator is working as designed it tripping breaker. Job complete.
Near Marion, Texas 78124
Noah D
Job Details:
05/22/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00
"Arrived on site to inspect forge for UI and defrost issues, evap was frozen over and I took off evap cover unsuccessfully, customer was unaware of having to defrost fridge. Instructed customer to defrost for the correct installation of the evap cover, fridge was put back in normal condition with evap cover. Office to reschedule ; saved tckt"
Near Dripping Springs, Texas 78620
Brandon
Job Details:
05/22/2020
COOKTOP WHIRLPOOL WCG97US6DS00
"Arrived on site for customer complaint of gas leak, found leak coming from regulator and valves, I replaced regulator and manifold, unit tested good."
Near Temple, Texas 76502
Jonathan M
Job Details:
05/22/2020
WASHER MAYTAG MVWB765FW3
Arrived on site for washer that’s making a loud noise. Inspected unit and work area. Placed in service diagnostics and found no stored error codes. Ran unit through an auto test and found a slight knocking noise coming from the back of the unit. Lift it up washer and removed stater. Found clutch not tightly screwed in and a little loose. Tighten screws to form better fitting and tested unit in a manual high speed and medium speed spin cycles. Unit was quiet and working as designed. Advised customer to make sure the drain hose isn’t touching up against the back of the unit due to vibration against the washer. Unit is working as designed. Call complete.
Near Austin, Texas 78759
Eman J.
Job Details:
05/22/2020
DRYER WHIRLPOOL WED4815EW
"Arrived onsite for dryer taking multiple times to dry. Tested dry, dry is heating as it should. I recommended the customer get someone out to look at her vent. Job complete."
Near Austin, Texas 78738
Luis
Job Details:
05/22/2020
ICE MACHINE UNKNOWN RF15IR
"Arrived on site for no ice. Unit not powering on,unable to run a diagnostics due to no control on panel,voltage to switch and exiting switch,checked voltage out of control no voltage. Diagnosed a faulty control,unable to locate parts customer is going to contact the manufacture"
Near Austin, Texas 78750
David Z
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL GI6SARXXF02
"Arrived on site to diagnose icemaker that was not making any ice. On arrival customer explained to me he had found water leaking from the top. Checked top of unit and found the fill tube elbow had split and leaked water. Ordered new water tube.Call complete. W11415785; ordrng 1 W11415785 (WATER LINE )"
Near Salado, Texas 76571
Al
Job Details:
05/22/2020
WASHER WHIRLPOOL WTW8040DW0
Arrived to inspect washer leaking.Ran a quick load and lifted the unit to inspect the drain pump and drain hose.Found the valve defective.Removed and replaced the the valve.Unit now works as designed without leak.Job complete
Near Austin, Texas 78744
Leonardo
Job Details:
05/22/2020
MICROWAVE WHIRLPOOL WMH32519HZ5
Arrived on site to test unit for unit not working. Test unit and found lower switch holder not making connection with door. Secured lower switch holder test unit and unit test good job complete.
Near Pflugerville, Texas 78660
Eman J.
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM01
"Arrived onsite for refrigerator not cooling. Tested system found refrigerant on the compressor and evaporator with a ball of ice on the top left of evap over thermistor with no fros Tom rest of coil. Customer needs a sealed system. Ordering compressor W11125124, dryer WPW10143759, evaporator W10858281.Office will reschedule customer. ; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)"
Near Pflugerville, Texas 78660
Wesley
Job Details:
05/22/2020
WASHER WHIRLPOOL WTW5000DW1
Arrived onsite and replaced control calibrated unit. All checks good. Unit is operating as designed after control replacement.
Near Austin, Texas 78750
Eman J.
Job Details:
05/22/2020
WASHER WHIRLPOOL WTW5000DW2
"Arrived onsite to install previous diagnosed parts. Before installing wasn’t able to remove bolt from wash plate. Ordering dive hub kit W10528947,screw W10752187, washplate W10752283, basket W10752719, ring tub W10849477, screw WP8533953, filter WPW10215093. Parts need AUTHO. Office will reschedule. ; ordrng 1 AUTHO (AUTHO ) and 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W10849477 (ring-tub) and 1 WP8533953 (screw) and 1 WPW10215093 (clean out filter)"
Near San Marcos, Texas 78666
Richard
Job Details:
05/22/2020
VENTHOOD WHIRLPOOL UXT5536AAS3
Arrived onsite for the vent hood not working. During testing found that the power cord was not not wired . Took vent hood apart and wired power cord and put back together and vent hood tested good. Complete
Near Pflugerville, Texas 78660
Wesley
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00
Arrived onsite and found valve failing and allowing trickle freeze. Replaced valve. Unit is now operating as designed.
Near Moody, Texas 76557
Jonathan M
Job Details:
05/22/2020
WASHER WHIRLPOOL WFW9550WW00
"Arrived on site for washer that won’t spin out the clothes intermittently. Inspected unit and work area. Placed in in-service diagnostics and found an F01 (communication error between the CCU and EEPROM) error code. Checked control for loose connections and made sure all connections were tight. Placed unit in an automatic cycle and unit ran as designed. I called tech line and spoke to Butch SR# 7727881124. He advised that the F01 code could be due to a power outage or a tripped breaker. He advised that if the unit was running properly outside of the jeans cycle, the issue could Either be an overloading issue, and unbalanced load issue, or just that the heavier items won’t be as dry as the shirts. Unit is working as designed. Call complete."
Near Moody, Texas 76557
Jonathan M
Job Details:
05/22/2020
DRYER WHIRLPOOL WED9550WW1
"Arrived on site for dryer that’s intermittently making a noise halfway through the cycle. Inspected unit and work area. Placed in it and a normal dry cycle and tested unit. Unit ran as designed. I removed the blower wheel housing and checked for any debris around the blower wheel. Nothing was found. I spun the basket by hand and found the rollers were smooth. I called Techline and spoke to Butch SR# 7727881124. He advised that if there was a problem with the machine, the issue would present itself within the first couple minutes after the dryer was tumbling and heating. He advised to make no repairs and unit is working as designed. Call complete"
Near Waco, Texas 76710
Jonathan M
Job Details:
05/22/2020
WASHER WHIRLPOOL WTW5600XW1
Arrived on site for washing machine that had a broken dispenser into housing. Inspected unit and work area. Found housing cracked on the left front corner and dispenser tray broken into three pieces. Replaced both housing and dispenser drawer and tested unit in a quick wash. Unit is working as designed. Call complete.
Near Austin, Texas 78738
Brandon
Job Details:
05/22/2020
DRYER GE GFDN110GL0WW
"Arrived on site for customer complaint of really loud noise, found noise coming from valve assembly near the coils, by GE instructions, I replaced the valve assembly, unit tested good."
Near Round Rock, Texas 78664
Wesley
Job Details:
05/22/2020
DISHWASHER WHIRLPOOL IUD7555DS3
Arrived onsite and found unit with weak latch. Replaced latch. Unit is now latching as designed. Advised customer on repair. All checks food
Near Austin, Texas 78731
David Z
Job Details:
05/22/2020
MICROWAVE KITCHENAID KMBS104ESS02
Arrived on site to install previously diagnosed posed parts to resolve no heat issue. Installed new cavity thermostat and retested. Retested with bowl of water at 1 minute. Unit is now heating and working as designed. Call complete.
Near Cedar Creek, Texas 78612
Scott
Job Details:
05/22/2020
DRYER WHIRLPOOL WED4815EW1
"Arrived on site for dryer not drying load . Found blower wheel was not on shaft . Replaced wheel. Tested unit, dryer is now blowing and is heating . No lint build up at time of service . Job complete ."
Near Lakeway, Texas 78734
Kevin
Job Details:
05/22/2020
WASHER LG WM2277HS
"Arrived on site and inspected washer and found bearing noise during spin
Near Manor, Texas 78653
Scott
Job Details:
05/22/2020
DRYER WHIRLPOOL WED4815EW1
Arrived on site for dryer not starting . Found door switch has failed . Replaced switch . Unit is now starting and heating . No lint build up at time of service . Job complete .
Near Austin, Texas 78732
Kevin
Job Details:
05/22/2020
WASHER MAYTAG MAH6500AWQ
"Arrived on site and inspected washer and found the belt is off, sound belt will is deteriorated and there’s metal shavings and gear oil leaking from the tub. Washer it is damaged beyond repair, it will need to be replaced, job complete"
Near Liberty Hill, Texas 78642
Tyler B.
Job Details:
05/22/2020
COOKTOP WHIRLPOOL WCG55US0HS00
"Arrived to inspect unit with heating issues. Found valve needed adjusted, and tested properly"
Near Buda, Texas 78610
Jacob
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL GI6FARXXY08
Arrived onsite for Unit not producing ice. Tested unit. Found that ice maker had gone bad. Replaced ice maker. Tested unit. Unit test good. No leaks at this time. Told customer to give it about 12 hrs. To allow unit to make ice.
Near , Texas 78676
Robert
Job Details:
05/22/2020
RANGE UNKNOWN RGV2-486GDN
Arrived on job for complaints of flames too high and gas smell. Installed convert to small oven but pressure too hi and ignition too big surface burners correct color but too large will need regulator to complete repairs; ordrng 1 REGULATOR
Near Cedar Park, Texas 78613
Paul
Job Details:
05/22/2020
OVEN GE JT5500SF5SS
Arrived onsite for a oven to replace the previous diagnosed parts. Per the mini manual with what was happening with the control panel I replaced the main control and the control panel. I tested both upper and lower ovens finding both cooling fans working as designed. Neither oven ever displayed any error codes. Call complete.
Near Jarrell, Texas 76537
Al
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03
Arrived to inspect buzzing noise.Confirmed the complaint and used sealer to eliminate the noise.All water lines were dry at the time of service.Job complete
Near Leander, Texas 78641
Tyler B.
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Arrived to inspect unit with freezer light out. Replaced and tested properly
Near Canyon Lake, Texas 78133
Richard
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL ED27DQXXN02
Arrived onsite for the refrigerator fresh section not cooling. During testing found that the thermostat and defrost timer are not working properly. Replaced thermostat and timer and refrigerator tested fine. Complete.
Near Austin, Texas 78746
Kevin
Job Details:
05/22/2020
ICE MACHINE KITCHENAID KUIC15PHZS0
Arrived on site and replaced water pan, and recirculating pump diagnosed on previous visit . After replacement ice machine is operating normally but will take 48 hours minimum to make any noticeable ice. Sent a video to DW of icemachine running. Job complete"
Near Liberty Hill, Texas 78642
Tyler B.
Job Details:
05/22/2020
RANGE WHIRLPOOL KSGG700ESS1
Arrived to inspect unit with no bake. Atarted bake and found few clicks before lighting. Found burner tube had been pulled off office under unit during installation. Was able to correct t and teste. Now lighting properly but covetion fan not operating. Will need to complete repair ; ordrng 1 W11048093 (fan-convct)
Near Crawford, Texas 76638
Jonathan M
Job Details:
05/22/2020
DISHWASHER FRIGIDAIRE fghd2433kb1
Arrived on site for a dishwasher that would not make selections or start a cycle. Inspected unit and work area. Was unable to get unit in service diagnostics. Checked voltage going to the control and found proper voltage was unable to check voltage going to use interface replace control and tested unit. Unit is working as designed. Call complete.
Near Austin, Texas 78734
Robert
Job Details:
05/22/2020
REFRIGERATOR KITCHENAID KSSC48QMS00
Arrived on job to replace fitting After replacement test operation no leaks detected.
Near Austin, Texas 78732
Kevin
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01
"Arrived on site and replaced all parts diagnosed by previous technician, refrigerator has been unplugged to defrost and will now take 24 to 36 hours to begin cooling, job complete"
Near Burnet, Texas 78611
Tyler B.
Job Details:
05/22/2020
DRYER WHIRLPOOL WED4950HW
"Arrived to inspect unit with long dry times. Found unit to be mis wired at power box, corrected and tested properly"
Near Georgetown, Texas 78633
Lou
Job Details:
05/22/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
"Arrived on site to inspect dishwasher leaking water from the vent area. Upon further inspection, the customer advised that once the unit is done with a wash cycle, when they open the door, water comes out the vent area and puddles on the floor. I removed the outer door panel and placed the unit in diagnostics showing no error codes. I found dry water residue on the inside o father inner door panel coming from the vent gasket area and traveling along the door panel. Also found moisture built up on the inside o father outer door panel. Contacted techline and spoke to Joel and advised of my findings. Joel advised that the customer must wait for the entire drying cycle to finish before opening the door to allow any/all water drain from the deflector area. Also advised that if I had the vent to replace it due to the it leaking at the gasket area. Provided file number #7727885148. I advised the customer of tech lines recommendations. I removed and replaced
Near Copperas Cove, Texas 76522
Al
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00
"Arrived to install previously ordered parts.Removed and replaced the the UI.Also removed the auger motor.Checked for voltage at the blue and grey wires with my multi meter and there was no voltage present.Noticed the flickering on the UI continues when OPTIONS button is pressed. The options button won’t allow me to complete the 3,2,1 press.Removed the kick plate and found the water fill lines that comes from underneath the unit is broken.I photographed the waterlines that were damagedCalled Whirlpool Tech line and spoke DUSTINSR#7727887366
Near Horseshoe Bay, Texas 78657
James
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Arrived on site and found fresh food evaporator still partially frozen. Disassembled unit and cleared ice to access evaporator. Found evaporator thermistor has shorted.Installed new harness and tested. Unit tests good. Job complete
Near Austin, Texas 78735
Jacob
Job Details:
05/22/2020
MICROWAVE WHIRLPOOL WML55011HS1
Arrived onsite for previous paint peeling off. Re painted cavity inside unit. No issues at this time. Job complete
Near Wimberley, Texas 78676
Robert
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWQ07
"Arrived on job for complaints of not cooling. Found the start device not working. Replaced start device and compressor started properly and continues working, no leaks detected at time of service."
Near Kyle, Texas 78640
Kevin
Job Details:
05/22/2020
WASHER WHIRLPOOL WFW6620HC0
"Arrived on site and replaced parts diagnosed by previous technician, send a 10 second video of washer spinning CDW it is not making any noise. Also took a picture of the washer location door can’t open properly there is a wall 1 foot in front of it. Washer is likely getting Unbalanced load due to this recorded location to tech line, job complete 7727879480"
Near Kingsland, Texas 78639
James
Job Details:
05/22/2020
DRYER WHIRLPOOL WED4800BQ1
Arrived on site and tested operation. Found heater has shorted to ground causing the hi limit and exhaust fuses to fail. Installed new heater and fuses. Tested operation and found unit working properly. Job complete
Near Spicewood, Texas 78669
Brandon
Job Details:
05/22/2020
ICE MACHINE KITCHENAID KUIX305ESS2
"Arrived on site for customer complaint of unit not producing ice, found recirculating pump had failed.
Near Killeen, Texas 76542
Al
Job Details:
05/22/2020
DISHWASHER IKEA IDT830SAGS0
Arrived to inspect dishwasher not filling with water.Ran diagnostics test mode and unit didn’t fill.Checked the valve underneath the sink and water was off.Re tested and unit tested as designed and filled.All water lines were dry at the time of service.Job complete.
Near Leander, Texas 78641
Lou
Job Details:
05/22/2020
MICROWAVE WHIRLPOOL WMH31017HS2
"Arrived on site to inspect microwave noises. Upon further inspection, the customer advised that the unit is continuing to make the rattling noise when being used. Customer advised that the noise is coming from the main control area. I’ve inspected the mag/cap/diode at the previous call and all were good. I removed and replaced both interlocks with all switches and tested the unit. Unit operated as designed with no unusual noises. Job completed."
Near Copperas Cove, Texas 76522
Al
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL ET8WTKXKB09
Arrived to install previously ordered part.Removed and replaced the defective evaporator motor.Reassembled and unit began to cool as designed.Job complete
Near Austin, Texas 78759
David Z
Job Details:
05/22/2020
WASHER ELECTROLUX EWFLW65HSS
"Arrived on site to diagnose washer that was not spinning clothes and had a locked door. Called Electrolux / Frigidaire tech line to gain info on running diagnostic, manual did not contain instructions. Ran through diagnostic mode and found 4 pressure switch errors. Once I ran through all diagnostic tests and had manually opened door, the door started working again. Unit is still not spinning, and per tech line is either being caused by the pressure switch or the main control. .; ordrng 1 134640601 (CONTROL) and 1 134762010 (switch,pressure)"