Service History 1677 - Appliance Express

Near Driftwood, TX 78619

Brandon

Job Details: 11/22/2018

OVEN KITCHENAID KEBS208SSS04 "Arrived on site for customer complaint of upper oven not heating, I found failed thermal fuse. Ordering thermal fuse. Warranty, same fuse failed. ; ordrng 1 WP8304452 (fuse-thrml)"

Near Harker Heights, TX 76548

Arthur B.

Job Details: 11/22/2018

RANGE ROPER FEP310KW4 Arrived onsite for customer complaint of bake feature not working. Removed back panel and found element with no continuity. Removed and replaced bake element. Reassembled. Tested unit. Bake feature now working as intended. No other issues found.

Near Manor, TX 78653

Dona

Job Details: 11/22/2018

MICROWAVE WHIRLPOOL WMH76719CS2 "Arrived on site for door lock error, found that lower interlock was stuck in the lock position not allowing for door closure. Adjusted interlock and ran unit numerous times. Unit is now heating and running as normal. No error. All operations check good on unit."

Near Austin, TX 78723

Joseph C.

Job Details: 11/22/2018

DISHWASHER WHIRLPOOL WDF520PADM5 "Arrived on site for “burning smell, while running” complaint. Inspected unit and found water had never been turned on. Turned water on and tested unit. Unit is performing as designed. No leaks detected, at time of service. Spoke with Bruce, at techline(7723504093). Stated that safety will get report."

Near Austin, TX 78753

Joseph C.

Job Details: 11/22/2018

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site for “no water entering unit and will not start” complaint. Inspected unit and found controls locked. Unlocked controls and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Georgetown, TX 78628

Jerry C.

Job Details: 11/22/2018

REFRIGERATOR KITCHENAID KRFC302ESS00 "KRFC302ESS00 Arrived to inspect ice production issues. I found the fc door mismolded and likely missing foam from within the door assembly, allowing further gasket retention channel deformation. The fc door will require replacement. Office to order fc door and contact the customer to arrange return service. I advised the customer it will take 6-10 weeks for the replacement door to arrive. No leaks observed during service. ; ordrng 1 W10443241 (gasket-fip) and 1 W10821257 (dor-fip ss)"

Near Del Valle, TX 78617

Joseph C.

Job Details: 11/22/2018

WASHER MAYTAG MVWB835DC2 "Arrived on site for “electronic control board error and no water dispensing” complaint. Per previous diagnosis, removed and replaced control and inlet valve. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Georgetown, TX 78633

Jerry C.

Job Details: 11/22/2018

REFRIGERATOR WHIRLPOOL WRF535SMHZ00 "WRF535SMHZ00 Arrived to inspect ice production issues. I found the fc door mismolded and likely missing foam from within the door assembly, allowing further gasket retention channel deformation. The fc door will require replacement. Office to order fc door and contact the customer to arrange return service. I advised the customer it will take 6-10 weeks for the replacement door to arrive. No leaks observed during service. ; ordrng 1 W10910835 (dor-fip, SS)"

Near Austin, TX 78739

Brandon

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for customer complaint of freezer temperature concerns, and no ice. Found freezer product temperature was -13 degrees, I replaced main control to solve that issue. Found previous repair company had cut wires at ice maker fill tube. Ordering ice maker fill tube. ; ordrng 1 W11230096 (FILL TUBE)"

Near Buda, TX 78610

Brandon

Job Details: 11/20/2018

WASHER WHIRLPOOL WTW5800SW0 "Arrived on site for customer complaint of loud noise, found motor coupling was broken, I replaced motor coupling, unit tested good."

Near Driftwood, TX 78619

Brandon

Job Details: 11/20/2018

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site for customer complaint of unit leaking out of the door, found dog hair build up in between the glass door and rubber door bellow. I cleaned and removed the dog hair and debris, unit tested good."

Near Austin, TX 78759

Luis

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KBFS25EVMS0 "Arrived on site for no cool. Unit powered on,compressor not running,removed evaporator cover,no frost on evaporator. Compressor tried powering on heard starter click multiple times. Pierced system full amount of refrigerant in system diagnosed failed compressor. Removed compressor, installed new compressor assembly and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec let system stabilize unit kept pressure powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Parts covered under manufacture sealed system warranty customer responsible for labor.

Near Austin, TX 78723

Joseph C.

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Arrived on site for “door not closing” complaint. Inspected unit and found defrost drain clogged. Cleared defrost drain. Unit is performing as designed. No leaks detected, at time of service.

Near Cedar Park, TX 78613

James

Job Details: 11/20/2018

COOKTOP WHIRLPOOL G7CG3064XS00 Arrived on site and tested operation. Found knob is cracked causing it to slip on the valve stem. Upon further inspection I found that the other 3 knobs are cracking as well. Unit will need al 4 knobs to repair. ; ordrng 4 WPW10284885 (knob)s

Near Cedar Park, TX 78613

James

Job Details: 11/20/2018

COOKTOP WHIRLPOOL GLS3064RS01 Arrived on site and tested operation. Found that the right rear burner is not igniting. Found that the igniter switch has broken and not keeping the switch stationary on the valve. Also found the left rear switch is beginning to break as well. Unit will need 2 ignition switches to repair; ordrng 2 WP8190913 (swtch-ignr)s

Near Austin, TX 78704

Scott

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site for IM not shutting off. Found arm bent causing arm to slip out of Braker on IM. Replaced arm from truck stock . Ice maker is now operating as normal .

Near Granger, TX 76530

Wesley

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL MRT118FFFE00 Arrived on site and found unit operating as designed. Was able t cycle ice-maker and found operating properly. Charged 108.24 and stated that if unit icemaker causes problems in future to call back.

Near Round Rock, TX 78664

Tyler B.

Job Details: 11/20/2018

RANGE WHIRLPOOL WFE515S0EB0 "Arrived on sote for switch harness and burner replacement. R&R switch, wire harnesses , all burners, and tested good. No sounds or shorts"

Near Austin, TX 78757

Paul

Job Details: 11/20/2018

WASHER WHIRLPOOL WFW95HEDW0 "Arrived onsite for the washer displaying F6E2 & F6E3 fault codes. I checked stored error codes and found an F6E3, F8E3, & F5E2. I deleted the codes and ran the auto diagnostics test. The door locked and the water fill both worked as designed. The unit completed the test and worked as designed. I found the harness between the UI and the CCU corroded at the UI connector and took pics in SDQP. I cleaned the pins and the connector with an electrical contact cleaned.I tested the UI and it’s functioning as designed. I could not find any other failure with the unit at this time. I went over detergent use with ms and I explained to try the unit to see if it continues to function properly now. Call complete."

Near Round Rock, TX 78664

Tyler B.

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "arrived on site for filter stuck and veggies rotting, found filter stuck in reservoir. R&R reservoir and tested good no leaks. Found crisper drawer air controller completely closed. Showed customer my finding and we set crisper to high ."

Near Round Rock, TX 78665

Tyler B.

Job Details: 11/20/2018

OVEN WHIRLPOOL WOS51EC0AS03 "Arrived on site for no heat, found rear fuse open, R&R fuse and tested good."

Near Leander, TX 78641

James

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and tested operation. Found damper not closing. Inspected connections and found red wire to damper position switch disconnected from molex connector and would not seat into connector. Installed new damper and tested. Unit working properly. Job complete

Near Kingsland, TX 78639

Thomas L.

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WSZ57L18DM01 Arrived on site for no ice condition. Found freezer was at 2 degrees. Icemaker was full of ice but bimetal was not sensing temperature. Replaced failed icemaker and cycled new icemaker. All water connections were dry at the time of service.

Near Georgetown, TX 78626

Steve C.

Job Details: 11/20/2018

RANGE MAYTAG MGR6775ADS "Arrived on site for the unit to front burners will not ignite. Customer advised previous company try to fix it but was unsuccessful. Found the two front burners holder the screws are broken inside the orfice holder. ordrng 1 CNOTE (AM APPOINTMENT ) and 4 WP400021-1 (screw)s and 1 WP74007961 (holder- or RF) and 1 WP7527P021-6 (HOLDER LF)"

Near Round Rock, TX 78681

Jerry C.

Job Details: 11/20/2018

UNKNOWN UNKNOWN n/a "Arrived to provide specimen. ID verified and specimen provided. Fortunately, no leaks observed during service."

Near Kingsland, TX 78639

Thomas L.

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL GI5FSAXFVOO Arrived on site for no cool condition. Observed a compressor cutting on and off repeatedly. Tested compressor windings to find them in working condition. Found compressor start device failed. Replaced start device and unit started up properly. Please note that the water was left turned off due to high pressure. Also note that the filter head and filter we’re not in this product. All water connections were dry

Near Round Rock, TX 78664

Jerry C.

Job Details: 11/20/2018

MICROWAVE MAYTAG MMV4205DS1 MMV4205DS1 Arrived to inspect door close error. The switches had both gotten out of time and erred in position. I removed and replaced all three switches and interlock assemblies and tested. Operational test good.

Near Round Rock, TX 78665

Jerry C.

Job Details: 11/20/2018

RANGE WHIRLPOOL WFG525S0HS0 "WFG525S0HS0 Arrived to inspect damaged panel. I found a large scratch across the left side of the panel and I removed and replaced it. I t weed the unit and it operated as designed, no gas leaks detected during service."

Near Round Rock, TX 78664

Jerry C.

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "WRS571CIDM02 Arrived to instal part. I removed and replaced the failed door assembly and tested. The mullion was causing the top of the replacement door gasket to not seal. I found the mullion with excessive warp and corrected. The door gasket sealed as designed. Operational test good, no leaks observed during service."

Near Liberty Hill, TX 78642

Jerry C.

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL WDT730PAHZ0 "WDT730PAHZ0 Arrived to inspect door damage. I found a dent at the top of the panel and I removed and replaced it. The customer asked about drying issues and I advised them to use liquid automatic dishwasher detergent and start with 1 teaspoon. I set the rinse agent to 1 due to soft water and advised them to purchase and fill the reservoir. I discussed the importance of purging cold from the hot water supply prior to use. Operational test good, no leaks observed during service."

Near Georgetown, TX 78628

Jerry C.

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL WDT750SAHZ0 "WDT750SAHZ0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the sump, dispenser and control assemblies. I tested the unit and it operated as designed. No leaks observed during service."

Near Georgetown, TX 78626

Steve C.

Job Details: 11/20/2018

OVEN WHIRLPOOL WOC54EC0AS04 Arrived on site for the unit will not go into self clean. Tess of the unit and found the wire to the door latch is loose. Gain access to the latch and secured the harness. Tested the unit and unit works properly.

Near Austin, TX 78757

Paul

Job Details: 11/20/2018

VENTHOOD UNKNOWN WVW57UC0FS0 Arrived onsite for the vent hood that is loud and will not turn on when set at medium speed. I found the motor only humming when set at medium speed and the blower wheel has come apart causing heavy vibration. The prescreened part was a microwave door and not a motor. Reordering W10894803 BLOWER-FAN. RS for Wed 11/28.; ordrng 1 W10894803 (BLOWER-FAN)

Near Georgetown, TX 78628

Steve C.

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site to replace the diffuser on the unit due to freezing food in the ff section. Replaced the part and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Austin, TX 78759

Paul

Job Details: 11/20/2018

DRYER WHIRLPOOL LGB6400LW0 Arrived onsite for the dryer that will start but then it will stop. Mr and I tested the dryer when I arrived and the unit was working as designed. I checked the door switch and the paddle was floating around internally. I tried adjusting the arm and it snapped due to age. Need to replace the door switch to complete service. Ordering Ordering C-NOTES & WP3406107 SWITCH-DOR. RS for 11/20 per PR.; ordrng 1 C-NOTES (ADD TO PR’S ROUTE FOR EOD TOMORROW.) and 1 WP3406107 (SWITCH-DOR)

Near Belton, TX 76513

Job Details: 11/20/2018

COOKTOP KITCHENAID KICU569XBL "Arrived to install previously ordered UI LH RH parts. After installing the parts, unit was programmed and tested as designed. JOB COMPLETE."

Near Austin, TX 78759

Cliff

Job Details: 11/20/2018

REFRIGERATOR JENN-AIR JCD2389GES "Arrived on site to diagnose a refrigerator that is leaking. Tested unit and found defrost drain clogged and RC door closer assembly is worn out. Closer and lower pin would need to be replaced to correct door issue, and the drain will need to be cleaned. Homeowner has new refrigerator coming and does not wish to proceed with repairs on this unit at this time.

Near , TX 78676

Robert

Job Details: 11/20/2018

WASHER WHIRLPOOL WTW5000DW Arrived on job for complaints of not finishing cycle. Try to run diagnostics control power off in middle and wouldn’t finish. Replaced control and ran calibration and diagnostics. No leaks detected.

Near New Braunfels, TX 78132

Diego G.

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KRFF507ESS00 Arrived on site. Check for no operation issues. Found temperatures in refrigerator at 56° and 60° in freezer. Found no power getting sent out from Deli control. Will need deli control to repair unit. Rf140 . Deli control coming from manufacture. Collected service fee of 108. 24. Office to reschedule; ordrng 1 W10807593 (DELI CONTROL )

Near New Braunfels, TX 78132

Diego G.

Job Details: 11/20/2018

Near New Braunfels, TX 78132

Diego G.

Job Details: 11/20/2018

Near Austin, TX 78759

Cliff

Job Details: 11/20/2018

DISHWASHER KITCHENAID KUDE70FXPA5 Arrived on site to diagnose a dishwasher that is making unusual noise. Tested unit and found debris in drain pump assembly. Debris is causing abnormal vibration from impeller in pump. Removed debris from pump and tested unit. Found all is functioning properly at this time.

Near Jarrell, TX 76537

Jerry C.

Job Details: 11/20/2018

DRYER WHIRLPOOL WED5000DW2 "WED5000DW2 Arrived to instal previously ordered parts. I found the motor would not start due to the rear bearing felt bunched up and creating too much starting friction. I elected to replace the motor due to the added strain. I replaced the cutoff cue to it being incorrectly installed prior. I tested the unit and found no evidence of the element staying on and visually monitored it heat and cool through several cycles. Operational test good, no lint within chassis."

Near Jarrell, TX 76537

Jerry C.

Job Details: 11/20/2018

RANGE HOTPOINT RB526DP1BB "RB526DP1BB Arrived to instal parts. I removed the failed burner, receptacle ad switch and installed the replacements. I tested the unit and it operated and cycled as designed.

Near Austin, TX 78731

Paul

Job Details: 11/20/2018

REFRIGERATOR JENN-AIR JFI2589AEP Arrived onsite for the refrigerator with the FC not cooling properly but the RC is ok. When I arrived the customer had the settings on max cool and the FC was at -6 degrees and working as designed. The icemaker is working as designed. From what the customer is describing as the issue with this happening every couple of days I suspect the bi-metal thermostat sticking closed and the unit staying in defrost. I inspected the condenser coil and it was covered solid in animal hair. We cleaned the coil. I explained to mr that this could cause cooling issues also and to try this and see if it solves the issue and if not we need to change the bi-metal. Call complete.

Near , TX 78676

Robert

Job Details: 11/20/2018

DRYER WHIRLPOOL WED4815EW Arrived on job for complaints of noise. Removed back and duct. Cleaned and returned to dryer. Retest for noise now normal.

Near New Braunfels, TX 78130

Diego G.

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site. Checked for rack issues. Found stoppers broken. Replaced stoppers on upper rack, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site. Checked for rack issues. Found stoppers broken. Replaced stoppers on upper rack, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site. Checked for rack issues. Found stoppers broken. Replaced stoppers on upper rack, all functions tested OK. No leaks present. Job complete"

Near Austin, TX 78746

Luis

Job Details: 11/20/2018

ICE MACHINE WHIRLPOOL GI15PDXZS1 "Arrived on site for water leaking and no ice. Ran diagnostics found water leaking from filter housing,unit passed all other diagnostics test. Installed another filter same issue diagnosed failed filter head. Ran unit through a normal cycle ice forming on evaporator plate. Ordering new filter head and housing in case needed. ; ordrng 1 W10475416 (COVER ASSY) and 1 W11266112 (HOUSING)"

Near Kyle, TX 78640

Leonardo

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL WDT970SAHZO Arrived on site to test unit for unit not washing. Test unit and found wash motor not coming on. Test voltage at motor and motor getting voltage but not coming on. Replaced sump and motor test unit and unit test good job complete no leaks present at this time.

Near Buda, TX 78610

Leonardo

Job Details: 11/20/2018

OVEN WHIRLPOOL WFG505M0BS Arrived on site to test unit for panel loose on left side. Test unit and found damaged panel screw hole not aligned. Replaced panel test unit and unit test good job complete. No leaks present at this time.

Near Austin, TX 78723

Joseph C.

Job Details: 11/20/2018

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for “interior light shuts off, periodically” complaint. Inspected unit and found door switches faulty. Removed and replaced door switches and interlocks. Tested unit. Unit is performing as designed."

Near Austin, TX 78703

Scott

Job Details: 11/20/2018

DRYER WHIRLPOOL WHD3090GW0 Arrived on site for dryer not working . Found lint filter was folded up on itself not allowing tray to sit properly . Ran diagnostics and no error codes . Job complete .

Near Austin, TX 78703

Scott

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KSSC48QTS02 "Arrived on site for dispenser door not closing .found dispenser door motor not functioning . Replaced motor 38.00, still having closing issues . Traced voltage back to control board and found board was faualty . Replaced controls

Near Pflugerville, TX 78660

Wesley

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRF989SDAM01 Arrived on sight for no cool freezer and found unit freezer at 60f and fridge at 47f with no ice build up or ice production. Diagnosing as inefficient compressor and ordering compressor replacement. Needs autho. Office to reschedule. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer)

Near Austin, TX 78702

Luis

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for no water or ice. Tested water dispenser no water,valve getting energized. Removed drawers found water tank frozen. Adjusted housing and tank. Gave recommendations on defrost water tank."

Near Austin, TX 78701

Luis

Job Details: 11/20/2018

REFRIGERATOR GE GSS23WSTASS Arrived on site for faulty filter head. Removed filter head installed new filter head assembly ran water dispensing water now dispensing. Unit working as designed.

Near Austin, TX 78704

Luis

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for no cool. Removed evaporator cover, found system work done on unit,due to sealed system work performed warranty voided. Found evaporator thermistor damaged,cracked on brass end,liner damaged from heat exposure. Ran test 4 no refrigerant passing to fresh food evaporator,checked freezer same no refrigerant to freezer side. Removed compressor cover checked pressure,low side reading 0– -2 high side reading +20. Diagnosed unit will need fresh food evaporator,compressor,uv drier and possibly freezer evaporator and 3 way valve.

Near Austin, TX 78704

Luis

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for cooling issue. Temp reading in fresh food high,removed evaporator cover found no traces of dye on evaporator or in drain. Checked freezer compartment no,traces of dye. Removed compressor cover checked weld joints and and tubing found no traces of dye. Checked low side pressure,pressure slightly low added refrigerant to system. No traces of dye in either compartments. Low side pressure reading good"

Near Coupland, TX 78615

Wesley

Job Details: 11/20/2018

WASHER WHIRLPOOL WFW9150WW00 Arrived on site and found MCU blown. Quoted base price and 209.99 labor. Customer has decided to buy new.

Near Pflugerville, TX 78660

Wesley

Job Details: 11/20/2018

DRYER WHIRLPOOL MEDX655DW1 Arrived on site and found unit timer function stuck. Replaced timer and charged 169.99 for labor and 81.48 for part

Near Pflugerville, TX 78660

Wesley

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and found unit defrosted but reports of frosted ff Evap. Replaced harness and secured cover with screws.

Near Buda, TX 78610

Leonardo

Job Details: 11/20/2018

OVEN WHIRLPOOL WGG745S0FS02 "Arrived on site to test unit for upper oven giving gas smell. Test unit and found bake burner sitting on orficencorrectly. Flame was good, smell coming from little gas no burner completely normal smell job complete no leaks present at this time."

Near Buda, TX 78610

Leonardo

Job Details: 11/20/2018

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for broiler element hanging. Test unit and found broiler element no installed correctly. Secured element to cavity test unit and unit test good job complete job complete

Near Creedmoor, TX 78610

Leonardo

Job Details: 11/20/2018

DISHWASHER MAYTAG MDB8969SDE3 Arrived on site to test unit for cancel and start button not working. Test unit and found bad buttons on panel. Replaced panel test unit and un unit and t working correctly. No leaks present at this time job complete

Near Killeen, TX 76549

Arthur B.

Job Details: 11/20/2018

REFRIGERATOR GE GSE25HGHBHBB "Arrived onsite for customer complaint of SxS refrigerator door seal not sealing properly on FC door. Was able to use heat gun to form the door seal around cabinet. Door seal no seats well to cabinet. The gaps in door seal was allowing warm air to enter and causing frost,defrost and condensation issues. No other issues found. All water connections were dry at time of service."

Near Cedar Park, TX 78613

James

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site and tested operation. Found rollers are coming apart and rail stops are falling off. Unit will need new rollers and rail stops to repair; schdld next appmnt for 11/20 TUE !

Near Austin, TX 78746

Kevin

Job Details: 11/20/2018

WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site and found error code F3E1 for pressure sensor, Inspected air trap and found extra flashing Discussed in service pointer W10803528, order W10626116 replacement for air trap kit. No water leaks from connections at time of service, job complete."

Near Temple, TX 76502

Job Details: 11/20/2018

WASHER MAYTAG MVWB855DC3 "Arrived to inspect ( CLOTHES ARE GETTING STUCK UNDERNEATH THE AGITATER- CYCLE STILL WASHES/DRAINS PROP). Ran unit through service test mode and unit completed the test mode as designed. I removed the wash plate and noticed a small crack in the wash plate, so I replaced installed a new one. After installing the new part I retested the unit and it produced no error codes. JOB COMPLETE."

Near Temple, TX 76501

Job Details: 11/20/2018

WASHER MAYTAG MVWX655DW1 Arrived to inspect washer lid not locking. Ran the unit through service test mode and confirmed the lid lock switch was not engaging as designed. I removed the switch and reconnected it. I reinstalled and the lid lock switch engage and ran through service test mode as designed. I also zip tied the drain hose to the cold water hose ( pic 3). No leaks observed at the time of service. JOB COMPLETE.

Near Austin, TX 78748

Leonardo

Job Details: 11/20/2018

OVEN WHIRLPOOL WFC310S0ES1 Arrived on site to replace receptacle for left front burner. Replaced receptacle test unit and unit test good burner working correctly job complete

Near Holland, TX 76534

Job Details: 11/20/2018

OVEN KITCHENAID KFED500ESS02 "Customer self cleaned her oven 2 weeks prior to today and she immediately noticed the blue chips from the interior of the oven. She noticed several places where the paint was chipping from. I arrived and photographed the model and serial number to the unit and called tech line as instructed. I spoke with ROBERT, where I explained the issue and was provided with SR # 7723479896. Touch up paint not used on this visit. Customer will be contacted by whirlpool for further instructions. This issue is not a cosmetic issue, rather a flaw in the paint."

Near Killeen, TX 76542

Job Details: 11/20/2018

RANGE WHIRLPOOL WFE540H0ES2 Arrived to inspect (THE RANGE IS NOT SITTING RIGHT SEEMS CROOKED--THE OVEN DOOR HITS THE SIDE OF THE COUNTER WHEN CLOSING) I confirmed and repositioned the unit and customer was satisfied. Job Complete

Near Killeen, TX 76542

Job Details: 11/20/2018

WASHER GE GTWN4250MWS "Arrived to inspect (WILL ONLY FILL TO A MEDIUM LOAD-DOESN'T SPIN ALL THE WATER OUT OF LOADS). The customer admitted to using PODS and was educated on both soap usages and washer fill practices. I disassembled the washer and checked the drain hoses, drain pump and did not find any obstructions. Customers concerns were the washer doesn’t fill high enough. I advised her about AUTO SENSING MODE also. Washer works as designed. No water leaks or obstructions observed at the time of service. JOB COMPLETE."

Near Cedar Park, TX 78613

James

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL KDTM354ESS3 Arrived on site and tested operation. Found that the filter in the pump is allowing food to pass through and the debris is sticking to dishes. Installed new sump assembly and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Leander, TX 78641

James

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL GU2275XTVY3 Arrived on site and tested operation. Found element has failed causing error. Installed new element and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Leander, TX 78641

James

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site and tested unit. Customer stated that the light would sometimes work and sometimes not. She said she had no open door indicator lit or warning beeping when lights would not work. Installed new led power module and tested. Unit working properly. Job complete

Near Kempner, TX 76539

Arthur B.

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for customer complaint of no ice production and no cool issue on FC section. When arrived, found FC was @2F,RC @37F. Ran diagnostics and found ice box fan not running when test 036 was performed. Also found no sound coming from UI and flashing. Ordering icebox fan and returning with UI,HVControl and ice maker. R/S for 11/26. All water connections were dry at time of service.; ordrng 1 W10846539 (evaporator fan blade)"

Near Austin, TX 78732

Cliff

Job Details: 11/20/2018

DRYER SAMSUNG DV56H9100EG/A2 Arrived on site to diagnose a dryer that is squeaking. Found idler pulley bound up causing noise. Replaced idler pulley and tested unit. Found all is functioning properly at this time.Idler

Near Austin, TX 78732

Cliff

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KSRA25ILBL02 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker time in you’re broken causing unit not operate. Homeowner doesn’t want to proceed due to age of the unit.icemaker

Near Lampasas, TX 76550

Arthur B.

Job Details: 11/20/2018

REFRIGERATOR GE GSS25GMHKCES Arrived onsite for customer complaint of SxS refrigerator water line freezing causing no water being dispensed and ice maker not making ice. Call GE Techline REF#181119-004362 and stared to remove and replaced upper damper assembly due to damper being stuck open. Removed and replaced damper assembly. Attempted to steam away all ice from water filter housing but could get get water to flow. Unit will need need new water filter housing to complete repair. OF to R/S due to part availability. All water connections were dry at time of service.; ordrng 1 WR17X30702 (XWF MANIFOLD) and 1 XWF (WATER FILTER)

Near Copperas Cove, TX 76522

Arthur B.

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived onsite for customer complaint of bottom mount refrigerator not cooling properly. When arrived, could hear compressor run and shut off within 5 secs. Could also hear compressor piston slapping and extremely hot to touch. U it will need new compressor to complete repair. OF to R/S once authorization is given. Unit is disconnected at this time and no water source connected to unit.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (UV DRIER)"

Near Austin, TX 78732

Cliff

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KSSC42FMS02 Arrived on site to diagnose a refrigerator with door alarm that will not turn off. Found the screw for hinge Cam not operating properly causing door alarm issue. Tighten screw and realigned swing arm for hinge. Tested unit and found all is now functioning properly. No leaks were found at time of service.

Near Austin, TX 78734

Cliff

Job Details: 11/20/2018

WASHER MAYTAG MVWB835DW2 Arrived on site to diagnose a washing machine that is constantly leaking into tub. Tested unit and found water valve not closing properly causing Constant leak. Replaced water valve and tested unit. Found all is functioning properly at this time. Was not able to Install water lines due to corrosion on lines. Homeowner is going to replace water lines. Left water disconnect the unit and turn off at wall valves.

Near Austin, TX 78745

Leonardo

Job Details: 11/20/2018

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to test unit for unit not washing. Test unit and found washmotor not working. Test motor and found motor not getting power. Replaced sump and motor. Test unit for leaks after replacing sump and motor no leaks present unit working as designed job complete.

Near Killeen, TX 76542

Arthur B.

Job Details: 11/20/2018

WASHER WHIRLPOOL WFW92HEFC0 Arrived onsite for customer complaint of load and go dispenser system not working properly. Tested unit and found soap will not dispense. Will need new expansion board and dispenser assembly. R/S for Monday 11/26. All water connections were dry at time of service.; ordrng 1 W10864049 (cntrl-elec)

Near Killeen, TX 76549

Arthur B.

Job Details: 11/20/2018

OVEN WHIRLPOOL WOD51EC0AS04 Arrived onsite. Customer declines paying service fee due to unit being out of warranty. No work performed.

Near Marble Falls, TX 78654

Thomas L.

Job Details: 11/20/2018

WASHER WHIRLPOOL WTW8900BC0 "Arrived on site for Noisey operation, found Noisey drain pump. Replaced pump. Tested. All operations are now normal. All water connections were dry."

Near Austin, TX 78754

Scott

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived on site for low water during dispensing. Found filter head failing . Replaced filter but new filter head is sucking air .reordering filter & tank . Please call to set up return visit . No water leaks detected at time of service .; ordrng 1 67006325 (bracket- f) and 1 W10753488 (reservoir)

Near Austin, TX 78759

Scott

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KBRA20ERSS00 "Arrived on site for no cooling at all . Unit is not running at all . No control functions or display . Unplugged UI control and unit started up and started cooling . Will need to order keypad, UI control & control board which is NLA. No water leaks detected autho needed . ; ordrng 1 8208298 (cntrl-elec ) and 1 WP67005949 (keyboard-) and 1 WPW10207861 (cntrl-elec)"

Near Copperas Cove, TX 76522

Arthur B.

Job Details: 11/20/2018

OVEN MAYTAG MEW6630DDB Arrived onsite to install new blower motor assembly and control to wall oven from prior visit’s diagnosis. Uninstalled unit and removed control and blower motor. Installed new replacements. Reassembled and tested. Unit now works as intended. Reinstalled unit back to wall cavity.

Near Lakeway, TX 78734

Cliff

Job Details: 11/20/2018

RANGE KITCHENAID KSGB900ESS0 Arrived on site to replace broiler element for range. Replaced element and found no change to GFCI circuit tripping. Noted outlet on wall is in line with range and per manufacturers instructions appliance should have it’s own dedicated circuit and not be hooked to GFCI circuit. Homeowner will need electrician to correct electrical issues to correct failure to stove. No further repairs are needed from Appliance Express and Oven is fully operational.

Near Austin, TX 78704

Leonardo

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL WDF320PADW1 Arrived on site to test unit for unit not washing. Test unit and found wash motor not working. Found voltage going to motor. Replaced washmotor . Also advised owner about normal wash light and clean light not working. Customer said to just replaced sump and motor. Replaced sump and motor test unit for leaks no leaks present unit washing correctly

Near The Hills, TX 78738

Cliff

Job Details: 11/20/2018

MICROWAVE JENNAIR n/a Arrived on site to diagnose a microwave that will open and close. Found main control and relay board shorted out due to past infestation. Due to amount of possible damage homeowner does not wish to proceed with repairs because I can only verify main control and relay control damage at this time yet there are several other boards that have evidence of infestation.

Near Austin, TX 78702

Leonardo

Job Details: 11/20/2018

DISHWASHER KITCHENAID KDTM404EBS0 Arrived on site to test unit for unit not washing. Test unit and found unit not getting any water due to float switch not installed correctly. Unit thinking it was full of water due to float not installed correctly. Secured float test unit and unit washing. Unit getting water in job complete no leaks present at this time.

Near Canyon Lake, TX 78133

Diego G.

Job Details: 11/20/2018

OVEN WHIRLPOOL GBD307PDT6 Arrived on site. Check for fan issues. Found blower fan staying on constantly after self cleaning. Found relay stuck on main control. Part is no longer available and will need to be submitted to American Home Shield for part research. Office to reschedule; ordrng 1 4452890 (microcomputer) and 1 CNOTES (CNOTES )

Near Canyon Lake, TX 78133

Diego G.

Job Details: 11/20/2018

Near Canyon Lake, TX 78133

Diego G.

Job Details: 11/20/2018

Near Dripping Springs, TX 78620

Brandon

Job Details: 11/20/2018

COOKTOP KITCHENAID KGCU463VSS02 "Arrived on site for customer complaint of front right burner not igniting found weak spark module and faulty electrode. I replaced spark module, but unit is not igniting consistently, ordering electrode. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10146042 (igntr-surf)"