Near Georgetown, TX 78633
Dona
Job Details: 07/02/2018
Arrived on site for no operation, found wires blackened to cavity tco and primary door switch, not allowing connection to come in contact with switch. Removed charring around wiring. Allowing for wiring to make connection to tco and switch. replaced, switches, harness and tco. Wiring harness-115.903 switches-60.35 eachThermostat-70.70Labor-mw110 harness replace-184.99 total of 598.23Collected 598.23 on check 3860 on last visit. Verified operations, all operations check good.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 07/02/2018
MMV4205DS1 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not heating. Used microwave safe test light and found no light illuminated. Found unit will need new magnetron to complete repair. R/S next available for 7/5. No other issues found.
Near Austin, TX 78738
Brandon
Job Details: 07/02/2018
Arrived on site for customer complaint of dispenser handle broken, found handle was broken, and dispenser was molding, customer wanted me to replace the dispenser as well. I replaced dispenser and handle, unit tested good. Water lines were dry at time of service.
Near Seguin, TX 78155
Daniel A.
Job Details: 07/02/2018
W8TXNGFWB01 Not cooling. Not going into defrost. Checked heater/bimetal. Replaced defrost control Defrosted unit. Checked evaporator. Normal operation after service
Near Leander, TX 78641
Lou
Job Details: 07/02/2018
arrived on site to inspect microwave making extra beeping noise. Upon further inspection, I placed a cup of cold water in the unit and turned it on for 30 seconds. At the end of the cycle, the end-of-cycle beep came on but I could hear a second beeping noise. I pressed the #1 button to turn off the keypad beeps and tested again. Again at the end of the cycle I could hear two beeps almost like an echo. I advised the customer that I am going to replace the control and would return on 07/05/18 to do so. Customer advised that someone would be available that date.
Near Austin, TX 78748
Robert
Job Details: 07/02/2018
WFG320M0BW2 Arrived on job for complaints of headache were using range. Test burners color and size normal. Run burners for time no sensor picking up unsafe levels. Recommend customer use ventilation fan if oven in operation. No gas leaks detected.
Near Leander, TX 78641
Lou
Job Details: 07/02/2018
arrived on site to inspect range rubber bumper broken off of grate. Upon arrival, the customer showed me that one of the rubber bumpers was missing/broken off of the left grate. I removed and replaced both grates as the part is a kit of both grates. Tested unit and unit operates as designed. No gas leaks detected during service.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 07/02/2018
Model WFG515S0EB1, Arrived on call for front power burners not lighting right away or at all, replaced new style burner caps and all tested good, call complete, no gas leaks at time of call, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 07/02/2018
Model WFG515S0EB1, Arrived on call for front power burners not lighting right away or at all, replaced new style burner caps and all tested good, call complete, no gas leaks at time of call, call complete.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/02/2018
ED5VHEXTL01(SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator to dispensing ice or water. Removed UI assembly and found bracket holding switches was broken. Removed broken bracket and installed new replacement. All installed new light bulb. Reassembled. Both water and ice on dispenses as intended. No other issues found. All water connections were dry at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 07/02/2018
Near Leander, TX 78641
Wesley
Job Details: 07/02/2018
Reset unit to restore oven panel function
Near Georgetown, TX 78633
Dona
Job Details: 07/02/2018
Arrived on site for high temperature in refrigerator section. Found damper motor is stalling not opening to allow for air flow in to fridge. Voltage to damper checks correctly. Temps in freezer are at -1 degrees, fridge temps at 56 degrees, no ice build up. Will need to replace damper assy. Part 145.57 Labor rf350-189.99 tax27.68 Total-363.24 collected 363.24 check 7208 All water connections dry. Rescheduled for 7/5/18 Thursday.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/02/2018
WRF555SDFZ02 (Refrigerator) - Arrived onsite for customer complaint of French door refrigerator it making crushed ice. Removed ice bin and found guide rod not properly inserted between solenoid. Advised customer on how to install ice bin. Customer also concerned about popping noise when door is opened in RG RC door. Removed door and applied petroleum jelly to cam. Reinstalled door. Door now opens/closes with no pop noises. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/02/2018
Model WRB322DMBM00, Arrived on call for ice maker not making ice, found only 84 ac volts to ice maker with freezer light switch closed on freezer, pulled out freezer light switch and it unthawed and reinstalled it and know with switch reinstalled is getting 120 ac volts to ice maker and ice maker cycled but when closing light switch the light flickers for 10 seconds even though light switch is closed and then light goes out, will need to order freezer light switch, will reschedule for 7/4/18, no water leaks at time of call.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/02/2018
Model WRB322DMBM00, Arrived on call for ice maker not making ice, found only 84 ac volts to ice maker with freezer light switch closed on freezer, pulled out freezer light switch and it unthawed and reinstalled it and know with switch reinstalled is getting 120 ac volts to ice maker and ice maker cycled but when closing light switch the light flickers for 10 seconds even though light switch is closed and then light goes out, will need to order freezer light switch, will reschedule for 7/4/18, no water leaks at time of call.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 07/02/2018
Arrived on site. Replaced ice maker assy due to ice clumping up together because of sensor on icemaker. Cycled icemaker, all functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 07/02/2018
Arrived on site. Replaced ice maker assy due to ice clumping up together because of sensor on icemaker. Cycled icemaker, all functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 07/02/2018
Arrived on site. Replaced ice maker assy due to ice clumping up together because of sensor on icemaker. Cycled icemaker, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Connor M.
Job Details: 07/02/2018
MEDC215EW1 maytag dryer Arrived on site to test unit for long dry cycles. Found almost no air movment out external exhaust. Confimred blockage not in dryer. Instruct customer in having vents cleaned. Madeaware of potential fire hazard.
Near Buda, TX 78610
Robert
Job Details: 07/02/2018
WED6600VW0 Arrived on job to replace control. After replacement of part test dryer air flow and temperature range, operation normal.
Near Austin, TX 78736
Brandon
Job Details: 07/02/2018
Arrived on site for customer wanting his dryer door switched to the other side, I quoted customer and switched door around, unit tested good, vent was clear at time of service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 07/02/2018
MEDX655DW maytag dryer Arrived on site to test unit for lint not catching in screen and long dry times. Found blower wheel loose and damaged. Replaced blower wheel and tested unit. Unit working properly. Instruct on proper venting and fire hazard.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 06/30/2018
WED92HEFW1 Arrived on site for “not cooling” complaint. Inspected unit and found high limit thermostat had failed. Removed and replaced thermostat. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Hutto, TX 78634
Joseph C.
Job Details: 06/30/2018
WRB322DMBM00 Arrived on site for “no ice production” complaint. Inspected unit and found icemaker defective. Removed and replaced icemaker. Tested unit unit is performing as designed. No leaks detected, at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/30/2018
MTW5720TQ0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer stopped mid cycle and no function. Removed console and found lid switch had shorted out. With customer’s permission was able to bypass lid switch. U it was able to turn on and drain out. Advised customer she can use but unit will no stop. Will have to manually stop. Next available us 7/5. No other issues found. All water connections were dry at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/30/2018
KRMF706ESS01 (Dual Evaporator French Door Refrigerator) - Arrived onsite for customer complaint of ice getting stuck in chute and not dispensing ice. Removed ice bin and found customer using crushed ice setting. Cleaned out ice bin and advised customer to run a few cubes of ice on CUBED setting to flush out chute. This is prevent jamming. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78664
Joseph C.
Job Details: 06/30/2018
M169W Arrived on site for door latch broken” complaint. Inspected unit and found door latch spring and door latch broken. Ordering new. Both items are discontinued and will need parts research. Office to schedule return visit.
Near Round Rock, TX 78664
Joseph C.
Job Details: 06/30/2018
W131W Arrived on site for “no bake” complaint. Inspected unit and found bake element burned through. Ordering new. Return for repairs on 07/05.
Near Killeen, TX 76543
Arthur B.
Job Details: 06/30/2018
ASD2620HRB (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator not cooling in both sections. Removed back panel and attempted to test compressor. Found compressor is locked up and will not start. Unit will need new compressor to compete repair. Ordering RC control as well. Advised customer that AHS must approve parts before we can repair. OF to contact customer. Unit unplugged at this time. All water connections were dry at time of service.
Near Round Rock, TX 78665
Joseph C.
Job Details: 06/30/2018
KDTM354DSS4 Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found hose, from inlet valve to tub to be fractured. Removed and replaced hose. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/30/2018
WRX988SIBM03 (Dual Evaporator Refrigerator) - Arrived onsite to install new compressor to French door refrigerator from my prior visit’s diagnosis. Upon removing compressor, found compressor extremely hot to touch. Removed compressor and installed new replacement. Vacuumed unit down to -25PSI. Charged system with 5.50oz of R134a refrigerant. Checked condenser fan. Found pin connection was bent inside moles connector. Was able to straighten connector and reinstalled connector. Tested unit. Found compressor running with good air flow on condenser fan motor. Good frost pattern found on evaporator. Advised customer to wait 24-48 hrs for unit to cool down. All water connections were dry at time of service.
Near Buda, TX 78610
Robert
Job Details: 06/30/2018
Wdt720padm2 replacement of dispenser
Near Austin, TX 78723
Joseph C.
Job Details: 06/30/2018
KODE300ESS02 Arrived on site for “timer not functioning properly” complaint. Per my previous diagnosis, removed and replaced control panel. Tested unit. Unit is performing as designed.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/30/2018
WFW92HEFW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not spinning clothes out. Did find customer had spin settings to off. Advised customer on how to set spin setting before starting cycles. Removed front assembly to verify drain trap is clean. Found trap clean. No other issue found. All water connections were dry at time of service.
Near Austin, TX 78728
Joseph C.
Job Details: 06/30/2018
WDT920SADM2 Arrived on site for “flooding dishwasher” complaint. Inspected unit and found door gasket to be missing from dispenser. Previous flooding issue has been resolved. Removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected from washer or under sink, at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 06/30/2018
ED5FHEXSB00 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator making loud noises when running. Could hear condenser motor whining loudly. Unit will need new condenser fan motor and ordering evaporator motor just in case. R/S for Thursday 7/5. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details: 06/29/2018
arrived on site to inspect cooktop right side burners not igniting correctly. Upon further inspection, I found that when both right side knobs/valves are turned to ignite they have to be pushed all the way down in order for the Ignitor to work. I tested both left knobs/valves and when I turned them to spark the Ignitor I did not have to push the knows all the way down. I removed the Ignitor wiring harness from the right rear valve and removed the harness from the left rear valve and placed it on the right rear valve and tested. I did not have to push the knob all the way down in order for the Ignitor to spark. I am ordering a wiring harness and right rear valve and will return with the pre-diagnosed right front valve. Office to schedule return service. No gas leaks detected during service.
Near Temple, TX 76502
Dona
Job Details: 06/29/2018
Arrived on site for no operation on unit. Found loose wire nuts on incoming line voltage not supplying voltage to control. Tightened wire nuts and verified operations, all water connections dry. Unit running to spec.
Near New Braunfels, TX 78130
Daniel A.
Job Details: 06/29/2018
GLWN2800D1WS Leaking water during use. Gearcase leaking oil. Basketbslipping during agitation causing water to spill over side. Replaced shifter/gearcase. Checked water inlet and drain hoses. No leaks detected. Normal operation after service
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/29/2018
Model WFW75HEFW0, Unit has a 14 month parts and labor warranty through aarons, Arrived on call for washer not washing cloths properly and not spinning properly, checked for error codes and got f3 e1 which is a water level system error, f8 e3 which is a over flow condition, found drain pump has failed its making noise that is not normal and is not draining properly which is causing cycle to cancel, ran auto test and unit is filling properly with water, will order drain pump and install it to test if trap or pressure sensor or pressure hose are needed, no water leaks at time of call. Will reschedule for 7/5/18 customer not to use unit until repaired.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/29/2018
Model WFW75HEFW0, Unit has a 14 month parts and labor warranty through aarons, Arrived on call for washer not washing cloths properly and not spinning properly, checked for error codes and got f3 e1 which is a water level system error, f8 e3 which is a over flow condition, found drain pump has failed its making noise that is not normal and is not draining properly which is causing cycle to cancel, ran auto test and unit is filling properly with water, will order drain pump and install it to test if trap or pressure sensor or pressure hose are needed, no water leaks at time of call. Will reschedule for 7/5/18 customer not to use unit until repaired.
Near New Braunfels, TX 78130
Diego G.
Job Details: 06/29/2018
Arrived on site. Replaced wash plate and hub assy. Ran diagnostic test three separate times to make sure washer was spinning correctly. all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 06/29/2018
Arrived on site. Replaced wash plate and hub assy. Ran diagnostic test three separate times to make sure washer was spinning correctly. all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 06/29/2018
Arrived on site. Replaced wash plate and hub assy. Ran diagnostic test three separate times to make sure washer was spinning correctly. all functions tested OK. No leaks present. Job complete
Near Belton, TX 76513
Dona
Job Details: 06/29/2018
Arrived on site to replace bubbled control panel. Caused from venting not being properly aligned. Replaced control panel, verified venting is in correct place. Verified functionality of unit all operations check good.
Near Belton, TX 76513
Dona
Job Details: 06/29/2018
Arrived on site for no cool in freezer, temps in fridge seeming higher. Found no frost pattern in freezer section and 44 degrees in fridge, evaporator motors are running, condenser fan running, compressor is running. Nomfrost build up on evaporator in ff section. Per service pointer S71233. Will need to replace evaporator, and compressor. Will need process stub and dye drier as well. Will need authorization and 2 hours repair time. Sent skype to office to reschedule customer. All water connections dry.
Near Leander, TX 78641
Lou
Job Details: 06/29/2018
arrived on site to inspect microwave not working. Upon arrival, the customer advised that the unit was being used and kept saying door open on the display then it stopped. Customer advised that they checked the breaker box and it was good. I found that the top switch was open and when I popped the cam plat back into place the switch was stuck. I checked ohms at the fuse and it was open. I am ordering a fuse, filter board, all three switches and both interlocks and schedule return service for 07/04/18. The unit was left down off the wall per customer request.
Near Leander, TX 78641
Lou
Job Details: 06/29/2018
arrived on site to inspect dishwasher not dispensing soap. Upon further inspection, I placed the unit in diagnostics and tested. The dispenser door did not open during the first test; however, I believe it was due to me advancing the test. I tested a second time and the dispenser door open end, but the unit did not continue with washing. I cancelled the test and ran a third time, at which time, the unit dispensed water and did not operate. I could hear the diverter working, but the motor did not come on. I tested one more time and got the same results as the third time. I am ordering a sump/motor assembly and scheduled return service for 07/04/18. No water leaks observed during service.
Near Leander, TX 78641
Lou
Job Details: 06/29/2018
arrived on site to inspect refrigerator ice maker clogging up and not making ice. Upon further inspection, I removed the ice maker to inspect and found that water had dispensed into it in the process of making ice. I placed the ice maker back and attempted to jump the unit to make the tines roll and the unit would not operate. I checked the motor to make sure there were no burnt out spots and all w good. I attempts to jump the water line and no water came out. I am ordering an ice maker and scheduling return service for 07/04/18. No water leaks observed during service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 06/29/2018
WETLV27FW0 whirlpool laundry center Arrived on site to install pump for leaking. Installed pump and tested unit. Unit working properly, no leaks detected.
Near Hewitt, TX 76643
Arthur B.
Job Details: 06/29/2018
MVWB765FW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly. Ran diagnostics and found error code LF and overfill error. Tested manually valve. Found cold water valve solenoid not opening. Unit will need water valve to complete repair. Advised that will R/S for 7/3. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78704
Joseph C.
Job Details: 06/29/2018
WED75HEFW0 Arrived on site for “runs for five minutes, then shuts off” complaint. Inspected unit and found F4E3 error code(blocked venting). Ran unit on normal setting. Ran for five minutes and shut off. Ran normal setting with two moistened rags. I shut off unit after ten minutes. Timed function will stay on until time runs out. If customer is attempting to de-wrinkle clothing, do so on timed dry. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy. Labor is $108.24(post tax/DR100). Customer has cc on file with office.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 06/29/2018
Arrived on site. Replaced release valve and added adhesive around refrigerator and freezer cabniet. Also added sealer-gum inside of gasket for freezer door to make a good seal. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 06/29/2018
Arrived on site. Replaced release valve and added adhesive around refrigerator and freezer cabniet. Also added sealer-gum inside of gasket for freezer door to make a good seal. All functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 06/29/2018
Arrived on site. Replaced release valve and added adhesive around refrigerator and freezer cabniet. Also added sealer-gum inside of gasket for freezer door to make a good seal. All functions tested OK. No leaks present. Job complete
Near Taylor, TX 76574
Nathaniel B.
Job Details: 06/29/2018
Model KRFC704FBS00, Arrived on call for dispenser not dispensing ice, found that water is dispensing but when pressing for ice on crushed or cubed will just beep and auger motor will not run, ran test 93 and key pad is good, called whirlpool tech line and talked to Joel file number 7722352078, was instructed to order side left door ui and dispenser ui, will reschedule for 7/6/18, no water leaks at time of call.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 06/29/2018
Model KRFC704FBS00, Arrived on call for dispenser not dispensing ice, found that water is dispensing but when pressing for ice on crushed or cubed will just beep and auger motor will not run, ran test 93 and key pad is good, called whirlpool tech line and talked to Joel file number 7722352078, was instructed to order side left door ui and dispenser ui, will reschedule for 7/6/18, no water leaks at time of call.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 06/29/2018
Model KDPE234GPS0, Arrived on call for top rack will not stay in dishwasher and dispenser door will not stay closed to hold soap in it, found will need upper left and right hand tracks for upper rack, also installed dispenser today due to dispenser door was broken, will reschedule with upper tracks for 7/6/18, no water leaks after repair to dispenser , gave customer instruction on soap and rinse aid and not to use the soap packs it is to much soap, customer to switch to liquid and start with a table spoon and if still suds reduce to 1 teaspoon and use rinse aid separate and set it to 2 on dispenser being customer is not on a water softener and to have customer run hot water at sink before starting dishwasher each time this is mandatory.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 06/29/2018
Model KDPE234GPS0, Arrived on call for top rack will not stay in dishwasher and dispenser door will not stay closed to hold soap in it, found will need upper left and right hand tracks for upper rack, also installed dispenser today due to dispenser door was broken, will reschedule with upper tracks for 7/6/18, no water leaks after repair to dispenser , gave customer instruction on soap and rinse aid and not to use the soap packs it is to much soap, customer to switch to liquid and start with a table spoon and if still suds reduce to 1 teaspoon and use rinse aid separate and set it to 2 on dispenser being customer is not on a water softener and to have customer run hot water at sink before starting dishwasher each time this is mandatory.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/29/2018
Arrived on site for customer complaint of freezer door coming off tracks. I replaced left and right side brackets and slides, unit tested good. Water lines were dry at time of service.
Near Hewitt, TX 76643
Arthur B.
Job Details: 06/29/2018
WFE540H0AS0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range getting error code F7E7 and not heating properly. Removed back cover and removed CON3 connector on control to ohm sensor. Found sensor open. Removed sensor and installed new control and sensor. Reassembled. Tested unit. Unit now heats as intended and cycle as well. No other issues found.
Near New Braunfels, TX 78130
Connor M.
Job Details: 06/29/2018
MDB4949SDZ0 maytag dishwasher Arrived on site to test unit for not washing dishes. Found sump not powering on. Found sump not plugged in. Corrected issue and tested unit. Unit working properly. Instruct on proper use and care. No leaks detected.
Near Harker Heights, TX 76548
Dona
Job Details: 06/29/2018
Arrived on site for ice build up on evaporator cover I refrigerator section. Customer had defrosted unit prior to technician arrival. Found motor on rc evap cover was no longer turning. Replaced rc evap cover verified units temperatures starting to drop, fans working. All water connections dry.
Near Hewitt, TX 76643
Arthur B.
Job Details: 06/29/2018
WRS571CIDM01 (SxS Refrigerator) - Arrived onsite for customer complaint of loud noise coming from RC sections when opening doors. Checked temperature in both sections. FC @0F, RC @ 38F. Ice bin in full. Compressor is running as intended. Was not able to replicate noise or locate any abnormal noises. Advised customer of findings. No other issues found. All water connections were dry at time of service.
Near San Marcos, TX 78666
Connor M.
Job Details: 06/29/2018
ASI2575GRS01 Amana refrigerator Arrived on site to test unit for door handle issue. Found ff door handle not installed properly. Installed correctly and tested unit. Unit working properly, no leaks detected.
Near Austin, TX 78717
Lou
Job Details: 06/29/2018
arrived on site to inspect dishwasher having water leak into tub when not in use. Upon further inspection, I placed the unit into diagnostics to test and received error code 6/1 and 6/4. I cleared the error codes and continued with testing and unit operated as designed with no error codes at the end of testing. I removed the inlet valve and found sandlike debris in the hose and valve. I replaced the valve and tested the unit and received no error codes at the end. No water leaks observed during service. Job completed.
Near San Marcos, TX 78666
Connor M.
Job Details: 06/29/2018
NFW7200TW Amana washer Arrived on site to install parts. Installed cover, hinge and bellow. Unit working properly, no leaks detected.
Near Killeen, TX 76542
Dona
Job Details: 06/29/2018
Arrived on site for unit not cooling at all times. Will need to replace thermostat. Part was defective, will need to order new thermostat. Please only send DW, unit was not put back together fully. Informed customer, unit is now in garage. Will return Thursday, 7/5/18.
Near Robinson, TX 76706
Arthur B.
Job Details: 06/29/2018
MVWX700XW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer making grinding noises when spinning. Hand spun basket and found bearing in gearcase warn out. Removed gearcase and installed new replacement with cam kit. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/29/2018
Arrived on site for part hanger, I replaced left and right side adapters, unit tested good. Water lines were dry at time of service.
Near Round Rock, TX 78681
Thomas L.
Job Details: 06/29/2018
Near San Marcos, TX 78666
Connor M.
Job Details: 06/29/2018
WED49STBW1 whirlpool dryer Arrived om site to test unit for not stopping at end of cycle. Found failed timer. Replaced and tested unit. Unit working properly. Instruct on proper venting and fire hazard.
Near Pflugerville, TX 78660
Scott
Job Details: 06/29/2018
French door fridge , ice maker
Near Austin, TX 78717
Lou
Job Details: 06/29/2018
arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I placed the unit in diagnostics and tested. Unit operated as designed with the element working, as well. I instructed the customer on proper detergents to use and the amount to use. I instructed the customer to run her tsp water unit it got hot and then turn the unit on, at which time, hot water would be dispensed immediately and will help with drying. I instructed the customer to use the unit with the heated dry mode, as well. No water leaks observed during service. Job completed.
Near Austin, TX 78717
Lou
Job Details: 06/29/2018
arrived on site to inspect microwave not heating. Upon arrival, the customer advised that the unit does not heat to pop popcorn. I tested the unit with a cup of cold water and at the end of the test, the water was not hot. Customer presented a bag of popcorn that she attempted to heat up and it was not popped. I removed the unit from the wall and removed and replaced the magnetron, diode, and capacitor and tested with a cup of cold water. The water was hot to the touch and the customer placed a bag of popcorn in the unit while I serviced another appliance and the popcorn popped. The unit works as designed. Job completed.
Near Waco, TX 76711
Arthur B.
Job Details: 06/29/2018
MFI2269VEM7 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator icemaker not making ice. Removed ice maker assembly and found icemaker stuck mid harvest. Removed faulty icemaker and installed updated new replacement. Reassembled. Unit call for water immediately. On other issues found. All water connections were dry at time of service. All water connections were dry at time of service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 06/29/2018
Model WMH31017FB0, Arrived on call for microwave running with the door open,, found unit has bad switches, replaced interlocks and switches and checked operation and light is no longer flickering and is heating properly, call complete.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 06/29/2018
Model WMH31017FB0, Arrived on call for microwave running with the door open,, found unit has bad switches, replaced interlocks and switches and checked operation and light is no longer flickering and is heating properly, call complete.
Near Florence, TX 76527
Dona
Job Details: 06/29/2018
Arrived on site for unit stuck in sensing cycle, found cold water side of valve mechanically closed not opening for flow of water. Replaced valve and unit is now working to spec. Customer has hoses with filters inside of them. Did let customer know that on cold side house hold hose is dripping. Customer will have new hoses installed on unit. All water connections dry.
Near Austin, TX 78728
Cliff
Job Details: 06/29/2018
Whirlpool refrigerator GS6NBEXRS01. Arrived on site to diagnose a refrigerator that is not producing ice. Found bin level control shorted out, causing unit to think empty ice bin is full. Replaced level control and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Seguin, TX 78155
Connor M.
Job Details: 06/29/2018
WDF780SLYB1 whirlpool dishwasher Arrived on site to test unit for leaking from under unit. Found calcium build up in diverter valve. Diagnosed worn out seal on sump. Replaced sump. Unit is uniinstalled and in garage. Could not test. No water to unit. Instruct customer on leak checking when re installing unit.
Near Austin, TX 78738
Brandon
Job Details: 06/29/2018
Arrived on site for upper rack stop falling off, I replaced the stops and added silicone to secure stops. Unit tested good, water lines were dry at time of service.
Near Cedar Park, TX 78613
Thomas L.
Job Details: 06/29/2018
Near Waco, TX 76705
Arthur B.
Job Details: 06/29/2018
WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not starting when hitting button. Removed control and found short on control that lead to sump and motor. Removed sump and motor,control and installed new replacements. Reassembled and tested unit. Unit fills, washes,drain and heats as intended. All water connections were dry at time of service.
Near Austin, TX 78738
Brandon
Job Details: 06/29/2018
Arrived on site for part hanger, I replaced the control board and vent, unit tested good. Water lines were dry at time of service.
Near Austin, TX 78723
Joseph C.
Job Details: 06/29/2018
MGD3500FW0 Arrived on site for “rattling noises, during cycle” complaint. Inspected unit and found burner tube to be loose, where it meets gas valve. Adjusted tube. Reassembled unit. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78728
Cliff
Job Details: 06/29/2018
Whirlpool washer WTW5000DW1. Arrived on site to diagnose a washer that will not agitate or spin. Found capacitor miswired causing motor not to run. Rewired capacitor properly and tested unit. Found all is functioning properly at this time. No leaks found at time of service.
Near Austin, TX 78717
Lou
Job Details: 06/29/2018
Arrived on site to inspect microwave light flickering. Upon further inspection, I placed a cup of cold water in the unit and tested for 30 seconds. The water was hot upon completion, but I could not get the unit to duplicate the issue. The customer advised that when using the unit to cook, at the end of the cooking time and opening the door, the interior light would flicker. I advised the customer that the symptoms he's describing calls for replacing the switches. I will order all three switches and both interlocks and scheduled return service for 07/03/18. I advised the customer that the office would contact him to schedule a time. I took a picture of the customers closing documents as proof of warranty for the unit.
Near New Braunfels, TX 78132
Connor M.
Job Details: 06/29/2018
WDT970SAHZ0 whirlpool dishwasher Arrived on site to test unit for not draining or drying well. Found coffee grounds clogging drain line near disposal. Drain line has no drain loop and cant due to location of sink. Drain line must come up at least 6 inches after disposal connnection to avoid back fill from sink. Cleared drain line and tested. Unit now draining properly. Customer not using rinse aid. Rinse aid is required for proper drying but will not improve effevtivness with plastics. Instruct customer on proper use and care. No leaks detected.
Near Manor, TX 78653
Nathaniel B.
Job Details: 06/29/2018
Model WFC150M0EB1, Arrived on call for left front burner arcing safety issue, found left front receptical harness wires and rescptical melted just at the receptical and showed black arcing in infinite switch and part of the left front element the receptical melted to it replaced all 3 of these parts, not able to test due to unit is at front door and has no power cord on the unit, call complete.
Near Manor, TX 78653
Nathaniel B.
Job Details: 06/29/2018
Model WFC150M0EB1, Arrived on call for left front burner arcing safety issue, found left front receptical harness wires and rescptical melted just at the receptical and showed black arcing in infinite switch and part of the left front element the receptical melted to it replaced all 3 of these parts, not able to test due to unit is at front door and has no power cord on the unit, call complete.
Near Austin, TX 78723
Joseph C.
Job Details: 06/29/2018
WRF989SDAM03 Arrived on site for “not cooling in fresh foods section, again/no ice” complaint. Called, and spoke with Rick, at techline(Ref# 7722346366). Checked icemaker and functioning as designed. Three way valve working as designed. Ordering new thermistor(fresh foods), evap cover and evap fan. Cleared ice from evap, so customer would have functioning unit until return date. Return for repairs on 07/03. No leaks detected, at time of service.
Near Georgetown, TX 78626
Dona
Job Details: 06/29/2018
Arrived on site for unit leaking and not cleaning properly, found sump diverter leaking on to the floor. Found glass shards in sump area could have been cause of sump assembly leaking. Unit has signs of oversudsing as well below float. Home has extensive damage, builder was on site while technician present taking pictures for repair of flooring and baseboards. Will need pump and motor assy-329.68 and labor of dw350 214.99 + tax. Customer does not want to repair at this time. All water connections are dry. Collected 108.24 for diagnosis fee today.
Near Waco, TX 76708
Arthur B.
Job Details: 06/29/2018
WRF989SDAE00 (French Door Dual Evaporator) - Arrived onsite to install reservoir and filter to complete repair on French door refrigerator. Removed reservoir and installed new filter. Reassembled. Turned water supply on. Water now dispenses. Icemaker calls for water. No other issues found. Customer is paying for water valve,icemaker from prior visit and remaining parts and labor today. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details: 06/29/2018
arrived on site to inspect refrigerator not cooling in rc and frost buildup in rc and fc. Upon further inspection, I found that the rc Evap had ice buildup and there was frost/ice buildup in the top of the fc. When opening the fc, the drawer was extremely heavy and weighted down. I advised the customer that due to the weight in the fc drawer, the door did not close all the way leaving s gap and allowing warm airflow to go inside which caused the ice buildup. Also advised that due to this issue, it caused the rc Evap to freeze up and restricted airflow which is why the rc is not as cool. The customer removed the heavy frozen food and placed it in a different unit. I quoted the customer RF100 $99.99 for the service/diagnostic fee and RF520 $50.00 to defrost the Evap for a total including tax of $162.36. Customer agreed to the service and paid in full. I defrost the Evap and tested the unit and the unit began to cool as expected and the rc airflow was good. No water leaks observed during
Near Wimberley, TX 78676
Robert
Job Details: 06/29/2018
WRT311FZDWO1 Arrived on job for complaints of not making ice and leaks. Found supply tube to icemaker not directly connected to icemaker. Water being dumped into freezer down back wall.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 06/29/2018
Arrived on site. Checked for no heat issues. Found error code L2 for loss of voltage. Verify voltage everything checked OK. After further diagnosis found bad heater. Replaced heater, all functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 06/29/2018
Arrived on site. Checked for no heat issues. Found error code L2 for loss of voltage. Verify voltage everything checked OK. After further diagnosis found bad heater. Replaced heater, all functions tested OK. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 06/29/2018
Arrived on site. Checked for no heat issues. Found error code L2 for loss of voltage. Verify voltage everything checked OK. After further diagnosis found bad heater. Replaced heater, all functions tested OK. No leaks present. Job complete