Service History 1676 - Appliance Express

Near Austin, TX 78732

Cliff

Job Details: 10/26/2018

OVEN KITCHENAID KEBC107KSS04 Arrived on site to diagnose an open that is not heating. Tested unit and found high limit thermostat on back of unit failed during self cleaning. Replaced high limit thermostat and tested unit. Found all is functioning properly at this time.

Near Austin, TX 78734

Cliff

Job Details: 10/26/2018

OVEN KITCHENAID KODT100ESS01 Arrived on site to diagnose an oven with the chipping liner. Tested unit and found lower oven has small chips on front of lower liner. Sealed liner with enamel paint and advised homeowner to allow paint to cure for 24 hours.

Near Austin, TX 78734

Cliff

Job Details: 10/26/2018

COOKTOP JENN-AIR JGC1530BS00 Arrived on site to diagnose a cooktop which is leaving soot on bottom of the pans. Tested unit and found oriface too large for center burner. Replaced oriface with corrected part and tested unit. Found all functioning properly at this time.

Near Jonestown, TX 78645

James

Job Details: 10/26/2018

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and installed new control and u.i. Tested for proper operation and found unit working properly. Job complete

Near Jonestown, TX 78645

James

Job Details: 10/26/2018

WASHER MAYTAG MVWX655DW0 Arrived on site and inspected for oil leak. Found oil leaking from spin tube and getting into tub and basket. Installed new gearcase and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Killeen, TX 76549

Steve C.

Job Details: 10/26/2018

DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site for the unit upper dish rack is falling. Found the upper dish rack tracks are broken. Replaced the left and right tracks and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Lakeway, TX 78734

Cliff

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL WRX735SDHW00 Arrived on site to diagnose the refrigerator with a deli crisper that will not stay in position. Found will guide for the left side of the right side crisper drawer missing. Guide will need to be replaced to complete repairs. Return date is set for 10/29/18.; ordrng 1 W11226546 (GUIDE RAIL)

Near Lago Vista, TX 78645

James

Job Details: 10/26/2018

WASHER MAYTAG MAH5500BWQ "Arrived on site and tested operation. Found rear bearing has failed and unit makes a loud roaring noise when in spin cycle. Unit will need a new tub assembly, basket support, seal kit, belt and may need the basket if the mounting screws are seized to basket support. Repair will require 2 hours and 2 technicians. All water connections dry at time of service. ; ordrng 1 12001788 (drive belt kit) and 1 12002022 (lip seal assy) and 1 22002115 (spinner assy w/balan) and 1 22004465 (outer tub) and 1 C-NOTE (2 MAN 2 HOURS) and 1 W10181639 (support)"

Near Lago Vista, TX 78645

James

Job Details: 10/26/2018

REFRIGERATOR KITCHENAID KBFO42FTX03 "Arrived on site and tested unit. Found lights flashing on u.i. and fans cutting off and on with a constant beep from control. With evaporator fan off the issue stayed. Unit will need new control kit to repair. Unable to get fan to stay running to test for sound from motor. Will bring motor on return trip. ordrng 1 W10802701 (cntrl-elec)"

Near Austin, TX 78748

Leonardo

Job Details: 10/26/2018

MICROWAVE WHIRLPOOL WMH31017FS Arrived on site to test unit for unit sparking. Test unit and found burned out diode and capacitor. Replaced magnetron capacitor and diode. Test unit and unit test good job complete

Near Leander, TX 78641

Lou

Job Details: 10/26/2018

WASHER WHIRLPOOL WTW7000DW0 "arrived on site to inspect washer with clothes still wet. Upon further inspection, I placed the unit in diagnostics and tested with error codes F0E3 and F0E5 appearing. I cleared to codes and continued with testing. The unit operated as designed but during testing, I could hear water continuously dripping into the unit up until the unit finished diagnostics. The customer agreed to the repair and paid in full. I removed and replaced the water inlet valve housing and tested the unit and it operated as designed with no error codes. No water leaks observed during service, job completed."

Near Jonestown, TX 78645

James

Job Details: 10/26/2018

REFRIGERATOR MAYTAG MFI2568AES Arrived on site and tested operation. Found ice maker not cycling and unable to jump start. Installed new ice maker kit and tested. Found filter head will also need to be replaced as the internal valves are blocking proper water flow with filter installed. All water connections dry at time of service ; ordrng 1 WP12956202 (reservoir)

Near Leander, TX 78641

Lou

Job Details: 10/26/2018

DISHWASHER WHIRLPOOL KDTE404DSS0 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer had the unit on and I found a small leak puddle along the ground line in front of the unit near the bottom right corner. I stopped the unit and drained the water and placed it in diagnostics and found no error codes. During diagnostics, I could not find a leak anywhere on the unit. I removed the outer door panel and ran the unit through diagnostics again. This time, I could see the reservoir at the bottom of the door area and found suds. I opened the doors and found a large amount of suds in the bottom of the tub and noticed that the dispenser was leaking rinse aid from the bottom of the dispenser. I advised the customer of my findings and called Techline to report my findings due to the “leak” history on this unit. JT from Techline provided File #7723263168. I removed and replaced the dispenser and tested the unit one more time. Unit operated as designed, no water le

Near Round Rock, TX 78681

Lou

Job Details: 10/26/2018

DRYER WHIRLPOOL WED92HEFW2 "arrived on site to inspect dryer not drying. Upon further inspection, the customer advised that he had an electrician inspect the breaker and outlet to the dryer and reported that it was 240 volts. Using my multimeter, I verified 240 volts at the outlet and at the terminal block on the dryer with it off and while turned on. I remove the top of the unit and turned it on and found that the element is working. Using my multimeter, I placed my temp lead inside the drum near the vent and tested and the unit would. Not get any hotter than 107 degrees. I found that the unit was in “eco boost” mode. I turned the eco boost off and the unit immediately jumped to 218 degrees. I advised the customer of my finding and advised that the unit is operating as designed. I recommended that the customer not operate the unit with eco boost on in order to get their clothing dry. No lint observed during service, job completed."

Near Pflugerville, TX 78660

Thomas L.

Job Details: 10/26/2018

WASHER WHIRLPOOL WTW7000DW0 Arrived on site for unit vibrating during spin cycle. Tested and found unit to have a cracked upper tub balance ring. Replaced. Unit now spins correctly and all water connections were dry.

Near Austin, TX 78748

Leonardo

Job Details: 10/26/2018

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for 3rd rack broken. Test unit and found left track for 3rd rack broken ordering new 3rd rack W10913628 rescheduled for tuesday 10/30 ; ordrng 1 W10913628 (LEFT HAND TRACK )

Near Round Rock, TX 78681

Lou

Job Details: 10/26/2018

REFRIGERATOR GE TPS24PBDABS "arrived on site to install previously diagnosed and ordered part. I removed and replaced the water tank, verified water connections and tested the unit. Unit operates and dispenses water as designed. No water leaks observed during service, job completed."

Near Austin, TX 78759

Paul

Job Details: 10/26/2018

REFRIGERATOR KITCHENAID KBRA20ERSS "Arrived onsite for the refrigerator with both compartments not cooling correctly, ice build up, and the fans are running. I temped both compartments and the freezer was set at 0 degrees and it was at 9 degrees. I found the refrigerator set at 38 degrees and it temped at 33 degrees and the dampener was not closing. When I turned the temp up the dampener did close but is very noisy. I found no ice build up and the coil was clean and had a normal frost pattern. Ms stated another company had cleared the drain line the last time the evaporator iced up. Ms also stated that the unit will do fine for a few days and then the temp goes up in the FC. Need to replace the control, dampener, and RC thermistor to complete service. Ordering C-NOTES, WPW10207861 CNTRL-ELEC, WP67003903 CONTROL- D, & 12002355 THERMISTOR KIT.; ordrng 1 12002355 (THERMISTOR KIT) and 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 WP67003903 (CONTROL- D) and 1 WPW10207861 (CN

Near The Hills, TX 78738

Brandon

Job Details: 10/26/2018

MICROWAVE GE JE1860SH04 "Arrived on site for customer complaint of microwave not working, I replaced mag, diode, and capacitor that previous tech ordered. Unit tested good."

Near Austin, TX 78748

Leonardo

Job Details: 10/26/2018

MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site to test unit for door broken inside. Test unit and found unit broke from normal wear and tear. Will need to order new door W11186045. Rescheduled for Tuesday 10/30; ordrng 1 W11186045 (DOOR STAINLESS)

Near Austin, TX 78703

Luis

Job Details: 10/26/2018

REFRIGERATOR KITCHENAID KFIS20XVMS2 "Arrived on site for faulty main control and freezing in fresh food. Installed new main control,powered unit on set programming to new control tested ui,ui working as designed. Per service pointer installed cover kit,checked seals good. Unit working as designed. Main control

Near Austin, TX 78704

Luis

Job Details: 10/26/2018

REFRIGERATOR MAYTAG MFI2269VEW1 "Arrived on site for faulty control. Removed faulty control installed new main control,powered unit on,programmed new control reset unit unit powered on and cooling down.

Near Round Rock, TX 78665

Tyler B.

Job Details: 10/26/2018

DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site for complaints of not working, found unit powering on, washing and draining as designed, found water cold, and rinse aid empty, advised customer to run tap till hot and use rinse aid. No leaks on site"

Near Bastrop, TX 78602

Joseph C.

Job Details: 10/26/2018

OVEN WHIRLPOOL WGE745C0FS00 Arrived on site for “cracked cooktop” complaint. Inspected unit and found left front burner heat cracked. Removed and replaced cooktop. Unit tests good.

Near Smithville, TX 78957

Joseph C.

Job Details: 10/26/2018

WASHER GE GTW460ASJ8WW "Arrived on site for “machine won’t work at all” complaint. Per previous diagnosis, removed and replaced control and lid lock. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 10/26/2018

MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site for microwave exhaust fan making abnormal noises. Performed diagnostics and tested fan motor. Gained access to damper door and tested fan. Found unit no longer making noise. Found failure is due to improper insulation duct work for exhaust. Contacted builder and show failure and what needs to be corrected. Tested all other operations and all tested good.

Near Austin, TX 78705

Luis

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for no cool removed evaporator cover found uv dye on manufacture weld joint on evaporator. Called tech support(7723259871) gave history of parts already replaced and trace of dye found. Will need to replace evaporator. File #7723259871; ordrng 1 NEED2HRS and 1 W10836706 (EVAPORTAOR)

Near Georgetown, TX 78626

Jonathan S

Job Details: 10/26/2018

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer intermittently popping breaker. Performed diagnostics and ran unit on high heat. Tested air flow. Checked amp draw on L1 and found drawing 24 amps. Called tech support and spoke with Tebow (SR7723263654). Went over test results and checked breaker and found 30 amps breaker. He stated if pops breaker again customer needs to contact electrician. Unit tested good. Spoke with customer on possibly failures.

Near Austin, TX 78727

Wesley

Job Details: 10/26/2018

DRYER WHIRLPOOL WED5000DW2 Arrived on site and used repair kit to correct failing rollers. Also found evidence of to much heat being retained in unit due to poor airflow. Advised customer that vet must be cleaned. All else checks good.

Near Bastrop, TX 78602

Joseph C.

Job Details: 10/26/2018

OVEN WHIRLPOOL SF111PXSQ1 "Arrived on site for “noisy operation and ignitor will not shut off” complaint. Inspected unit and found thermostat defective. Ignitor failing, as well. Ordering new thermostat. Will use ignitor on next visit. No leaks detected, at time of service. Return for repairs on 10/25.; ordrng 1 WPW10641988 (thrmst-ovn)"

Near , TX 78728

Wesley

Job Details: 10/26/2018

DRYER WHIRLPOOL WED5000DW2 Arrived on site and found unit not drying clothes. discovered unit airflow constricted in walls. Advised customer that airflow must be addressed to restore good dryer function. All else checks good.

Near Bastrop, TX 78602

Joseph C.

Job Details: 10/26/2018

RANGE WHIRLPOOL WFG525S0HS0 "Arrived on site for “oven not always reaching temps” complaint. Inspected unit and found oven not igniting every time and when it does, not within actual settings. Ignitor and wiring seem fine. Ordering new DSI module. Return for repairs on 10/30. No leaks detected, at time of service.; ordrng 1 W11162730 (DSI MODULE)"

Near Pflugerville, TX 78660

Wesley

Job Details: 10/26/2018

MICROWAVE WHIRLPOOL WMH32519FB0 Arrived on site and found unit loose wire connection at control. Corrected connection and found unit operating as designed.

Near Killeen, TX 76542

Steve C.

Job Details: 10/26/2018

REFRIGERATOR GE PSF26PGSCBB Arrived on site for the unit is not cooling or freezing. Tested the unit and and found unit is freezing and cooling. Also the unit is making ice. Found food blocking the sensor and air flow. Advise customer not to block the sensor. Unit is working properly and all water connections were dry at the time of service.

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 10/26/2018

WASHER MAYTAG MVWB855DC0 "Called customer at 2:51 to inform I was on my way, no answer and left voice mail. Arrived to home and found property is gated. Called customer again and went straight to voicemail. Contacted office and Callie sent customer a text message and attempted to call customer. No response. Will need to reschedule.; ordrng 1 SEENOTE (NO SHOW)"

Near Austin, TX 78737

Kevin

Job Details: 10/26/2018

DRYER MAYTAG MEDB835DC4 "Arrived on site and inspected dryer and found debris is blocking moisture sensors, did not find any save error codes. After clearing debris rang dryer end it is reaching 200+ degrees during operation on normal, took one picture. Airflow is good and no lint found in cabinet at time of service, job complete"

Near Austin, TX 78749

Kevin

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site and found water inside of bottom freezer gasket, took several pictures also found water on freezer liner, added silicon in between freezer liner and outer cabinet. Also found evaporator drain is clogged, some previous work has been attempted on evaporator drain. Found drain grommet on the rear of refrigerator has collapsed and a corner edge has been crushed. Drain appears to not be working properly but damage to cabinet may cause future concerns. Damage has been caused to floor and cabinets by drain not operating. No water leaks from connections at time of service, job complete."

Near Austin, TX 78741

Kevin

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "arrived on site and inspected refrigerator and found evaporator drain is clogged, removed drain completely and cleared it with the garden hose. Removed all built up ice from the interior of freezer. And you steamer to ensure drain is operating properly. No water leaks from connections at time of service, job complete

Near Austin, TX 78744

Kevin

Job Details: 10/26/2018

WASHER MAYTAG MVWC415EW1 "Arrived on site and inspected washing machine and found drain pump has failed, removed water from washer and replaced drain pump and it is now operating properly. Washing machine is at an ice cream supplier not a residence and due to the industrial usage parts and labor warranty will only be extended for 90 days

Near Austin, TX 78744

Kevin

Job Details: 10/26/2018

RANGE WHIRLPOOL WFE515S0ES2 "Arrived on site and found vent is broken and door is apart, after replacing trim it is now operating properly, job complete."

Near Austin, TX 78702

Derek S.

Job Details: 10/26/2018

WASHER GE GUD27GSSM1WW "Found unit being overloaded, when unit heat up makes a noise, ordering pulley. Dryer free of lint, office to reschedule unit is a laundry center in a tight spot and surrounded by a new remodeled kitchen with new wood,2 hr 2 hr2 hr2 hr2 hr2 hr Also schedule with so 203030 Mrs requesting ; ordrng 1 2HRLABOR and 1 WE49X27320 (MOTOR PULLEY)"

Near Austin, TX 78702

Derek S.

Job Details: 10/26/2018

Near Austin, TX 78747

Kevin

Job Details: 10/26/2018

DISHWASHER AMANA ADB1400AGS1 Arrived on site and found control will not enter diagnostic cycle. Replaced controller and diagnostic cycle completed properly. No water leaks from connections at time of service.

Near Austin, TX 78737

Kevin

Job Details: 10/26/2018

WASHER WHIRLPOOL WFW9550WL00 "Arrived on site and found machine runs hot water in place of cold water and cold water in place of hot water. Replaced temp sensor and this had no effect. Spoke with techline and they recommended replacing control board which is no longer available. Washer can’t be repaired, no water leaks from connections at time of service.; ordrng 1 W10251428 (Ui) and 1 W10251767 (CONTROL)"

Near Elgin, TX 78621

Scott

Job Details: 10/26/2018

WASHER GE GCWN5050M1WS "Arrived on site ,replaced valve . Tested unit , no water leaks detected at time of service . Job complete"

Near Elgin, TX 78621

Scott

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site , replaced control and icemaker . Ran harvest cycle all checked good. No water leaks detected at time of service . Job complete ."

Near Austin, TX 78741

Kevin

Job Details: 10/26/2018

WASHER WHIRLPOOL WFW8540FW1 "Arrived on site and found washer will not begin a cycle and Doorlatch will not engage. After replacing door latch now washer will still not be going to cycle and user interface says 16 minutes no matter what is selected. It will also not begin a diagnostic cycle, Will need to bring that user interface and controlled or to correct issues.; ordrng 1 W10903219 (panel-cntl) and 1 W11201290 (CONTROL) and 1 WPW10442440 (harns-wire)"

Near Round Rock, TX 78665

Tyler B.

Job Details: 10/26/2018

RANGE WHIRLPOOL WFG525S0HS "Arrived on site for damaged panel, R&R panel and tests good,"

Near Pflugerville, TX 78660

Wesley

Job Details: 10/26/2018

MICROWAVE WHIRLPOOL WMH32517AS1 Arrived on site and at customer request removed micro from home. Customer is going to buy new due to burning smell from grease.

Near Elgin, TX 78621

Scott

Job Details: 10/26/2018

REFRIGERATOR KITCHENAID KFXS25RYMS4 Arrived on site for fridge leaking . Found threads to valve worn and leaking at supply line . Shut water off . Ordering valve . Informed customer to get a new supply water line . Ordering one just Incase at time of repair ( 14.99 for line ) Return 10/25. No other leaks detected .; ordrng 1 5304437642 (6'ss ref WATER LINE ) and 1 WPW10498990 (valve-inlt)

Near Elgin, TX 78621

Scott

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site for scratch on liner of freshfood . Quick pics of damage . Called tech line to document . Didn’t have time to call tech line .; O-emld tckt

Near Bastrop, TX 78602

Joseph C.

Job Details: 10/26/2018

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for “unit keeps shutting off” complaint. Inspected unit and found main control to be faulty. Removed and replaced main control. Unit checks good. No leaks detected, at time of service."

Near Georgetown, TX 78626

Tyler B.

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Arrived on site for thermester replacement, defrosted unit and R&R thermester and tested good, no leaks on site"

Near Austin, TX 78746

Luis

Job Details: 10/26/2018

REFRIGERATOR KITCHENAID KBSD602ESS01 "Gate code 1036 first house on right #43. Arrived on site for cooling issue and dispenser ui. Unable to reset filter from dispenser ui,ui unresponsive on all selections. Ran diagnostics test during Evap fan test fan not ramping to higher speed diagnosed unit will need Evap fan and dispenser ui,ordering niagra control in case needed. Return appt set for 10/26 ; ordrng 1 W11212356 (EVAP MOTOR) and 1 WP2318054 (CONTROL) and 1 WPW10151236 (CONTROL DISPENSER)"

Near Belton, TX 76513

Jerry C.

Job Details: 10/26/2018

WASHER WHIRLPOOL WTW4816FW2 "WTW4816FW2 Arrived to inspect no power to washer. Confirmed the no power situation. Tested the outlet, which tested 120 as designed. I found incorrect part in factory sealed and labeled box. Office to order and verify correct part in box. No leaks observed during service.; ordrng 1 CNOTES (VERIFY CORRECT PART IN BOX) and 1 W11170319 (CONTROL )"

Near Harker Heights, TX 76548

Jerry C.

Job Details: 10/26/2018

WASHER AMANA NTW4600YQ0 "NTW4600YQ0 Arrived and installed all 4 suspension rods, the tub ring and the bleach dispenser that were ordered on previous call. After installation of the above parts, the washer was tested, no leaks observed during service."

Near Salado, TX 76571

Jerry C.

Job Details: 10/26/2018

COOKTOP KITCHENAID JED8430BDB "JED8430BDB Arrived to install previously ordered FR infinite switch and cooktop element. After installation, unit tested as designed after service."

Near Pflugerville, TX 78660

Thomas L.

Job Details: 10/26/2018

DRYER WHIRLPOOL WED7000DW1 "Arrived on site for improper drying conditions. Tested unit and unit did heat thus cutt off was not defective. Further testing found temps were too low. Opened unit to,find lint on tip of thermistor. Clean. Tested. Unit now heats to 175 degrees consistently"

Near Austin, TX 78701

Derek S.

Job Details: 10/26/2018

REFRIGERATOR GE PDS22SFSBRSS "Arrived to repair unit for high temps, found freezer not defrosting, need heater and bimetal, also,replace the fan due to covered in ice, will need two hrs to manually defost unit, no one no to sign damage waver for defrost. Office to reschedule xpart,2 hr to defrost 2 hr defrost 2 hr defrost 2 hr defrost ; ordrng 1 WATERFILTER (MRS WANTS FILTER REPLACED WILL PAY FOR IT ) and 1 WR50X10042 (HEATER) and 1 WR50X10044 (BI METAL) and 1 WR60X10196 (EVAP FAN)"

Near Austin, TX 78701

Derek S.

Job Details: 10/26/2018

Near Georgetown, TX 78628

Jerry C.

Job Details: 10/26/2018

REFRIGERATOR KITCHENAID KFCS22EVMS7 "KFCS22EVMS7 Arrived to inspect ice on fc floor. The drain tube assembly had plugged and required replacement. Per S38253, the drain tube is covered. I removed and replaced the drain tube assy and removed ice from the evaporator area. Operational test good, no leaks observed during service.

Near Temple, TX 76502

Jerry C.

Job Details: 10/26/2018

DISHWASHER WHIRLPOOL WDT970SAHV0 "WDT970SAHV0 Arrived to check machine not dissolving pods.. The machine filled with water, but there was no circulation pump. There was 55.4 volts present to the pump at all times the control was active. This required replacement of both the control and the pump. Verified all other options present. No leaks observed during service test. ; ordrng 1 W11087206 (cntrl-elec)"

Near Georgetown, TX 78626

Thomas L.

Job Details: 10/26/2018

WASHER WHIRLPOOL LSQ9200PQ4 Arrived on site for no drain and notes then condition. Found unit to have a good little switch but a failed timer. Customer will let us know after she looks at new products if she wants us to complete the repairs.

Near Round Rock, TX 78665

Tyler B.

Job Details: 10/26/2018

RANGE WHIRLPOOL WFG320M0BB2 "Arrived back on site for bulb blowing again, found connections at socket loose, crimped down wire terminals and got a snug connection, replaced bulb w th customer supplied bulb, and tested good."

Near Elgin, TX 78621

Scott

Job Details: 10/26/2018

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer not completing cycle . Ran diagnostics. And got long fill error code . Valve was making a loud whining noise and very little water flow . Replaced valve . Ran diagnostic all checked good . No water leaks detected at time of service . Job complete .

Near Austin, TX 78746

Luis

Job Details: 10/26/2018

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for no cool. Removed compressor cover found uv dye in compressor compartment,no dye on compressor or filter drier,powered unit on compressor failed to power on. Diagnosed failed compressor,found source of dye,found leak at manufacture weld joint between discharge tube and condenser. Removed compressor installed new compressor repaired weld joint at condenser. Vacuumed system down unit kept vacuum recharged system to manufacture spec. Let pressure stabilize,no traces of dye from joint,powered unit on compressor running no traces of dye from weld joints. Repair covered under AUTHO ; ordrng 1 CNOTE (SEALED SYSTEM REPAIR)"

Near Killeen, TX 76542

Steve C.

Job Details: 10/26/2018

COOKTOP GE JP340B0C1BB Arrived on site to replace the right front switch wb23m9. Replaced the switch and tested the unit. Unit works properly and job complete.

Near Georgetown, TX 78628

Jerry C.

Job Details: 10/26/2018

MICROWAVE WHIRLPOOL WMH31017FS0 "WMH31017FS0 Arrived to inspect noise. I found the heating system failed and was making a very loud noise. The mag, cap and diode will all be required. ; ordrng 1 W10850446 (capactr-mg)"

Near Elgin, TX 78621

Scott

Job Details: 10/26/2018

WASHER MAYTAG MHWZ600TB01 Arrived on site washer not draining . Found drain pump has failed also drain hose has been rubbing on back of tub and about to rub thru . Ordering drain hose . Nonwatet leaks detected at time of service . Please call to set return visit .; ordrng 1 WPW10114608 (hose)

Near Kyle, TX 78640

Kevin

Job Details: 10/26/2018

ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site and replaced valve duagnosed on previous visit, started ice machine on normal and it Is progressing properly and making ice. Recommended to customer that a cleaning cycle be ran before it is used to make ice for consumption. No water leaks from connections at time of service, collected remaining balance, job complete"

Near Georgetown, TX 78633

Steve C.

Job Details: 10/26/2018

DISHWASHER KITCHENAID KUDS30IXBT7 Arrived on site for the unit is not drying or cleaning dishes. Tested the unit and found the unit upper rack has fallen and not attached to the feed tube. Unit heater is heating. Unit will need new adjusters. Advise customer not to use the unit due to potential leak.; ordrng 1 W10712394 (adjuster)

Near West Lake Hills, TX 78746

Kevin

Job Details: 10/26/2018

REFRIGERATOR KITCHENAID KSSC42QVS02 Arrived on site and spoke with tech line and found no DC voltage two evaporator fan motor. Although control board kit was replaced seven months ago tech line recommended replacing it again. After replacement power is now going to fan motor again. Customer will monitor refrigerator to ensure it is operating properly now. The water leaks from connections at time of service

Near Austin, TX 78733

Kevin

Job Details: 10/26/2018

RANGE WHIRLPOOL KDRS463VSS00 "Arrived on site and inspected oven and found hidden bake element has failed and burnt through liner. Took pictures. Liner can’t be replaced it is not is serviceable item cava range cannot be repaired properly and safely, collected service fee, job complete."

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 10/26/2018

VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site for vent hood not working. Performed diagnostics and tested out and found correct. Gained access to fan switch and found blown. Found fan motor wire harness was pinched. Will replace harness with switch with fan motor. Schedule return for Friday the 26th.; ordrng 1 WPW10395033 (motor-fan) and 1 WPW10395126 (SWITCH )

Near Austin, TX 78745

Kevin

Job Details: 10/26/2018

DRYER WHIRLPOOL MEDB835DW4

Near Austin, TX 78745

Kevin

Job Details: 10/26/2018

WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site and sat washer into diagnostic cycle and found error codes, Water level system error, no water detected entering machine, overflow condition. Ran a diagnostic cycle and found no hot water entering machine. Reset harness and it is working properly now. No water leaks from connections at time of service, job complete"

Near Austin, TX 78702

Derek S.

Job Details: 10/26/2018

RANGE WHIRLPOOL WFG525S0HZO "Arrived to repair unit for bottom door not closing, found missing the guide, ordering part, need to schedule call with so 202462 same day same appointment, office to reschedule ; ordrng 2 W10807828 (DRAWER GUIDES)s"

Near Austin, TX 78702

Derek S.

Job Details: 10/26/2018

Near Pflugerville, TX 78660

Cliff

Job Details: 10/26/2018

RANGE WHIRLPOOL WFG530S0ES1 Arrived on site to diagnose an oven with the lightbulb that keeps burning out. Found loose connection on socket assembly causing premature failure of bulbs due to constant cutting on and off during use. Re-terminated wire with new terminal and tested unit. Found all is functioning properly at this time.

Near Blanco, TX 78606

Brandon

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for customer complaint of fresh food section door not sealing, found hinges were sagging causing door not to seal at top left corner. I tried to adjust the hinges, but was unsuccessful. Ordering hinges, plastic washers, and adhesive to seal cabinet. ; ordrng 1 WP2183852 (shim) and 1 WP2254473 (hinge-door) and 1 WP2254618 (hinge-door) and 2 WP487576 (washer)s"

Near Austin, TX 78728

Joseph C.

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for “noisy operation” complaint. Inspected unit and found evap fan and blade faulty. Removed and replaced evap fan and motor. Made sure all screws and fasteners were secured. Unit is performing as designed. No leaks detected, at time of service. Unit is still making “stepped up” evaporator motor sound. According to techline(#7723268299), this is normal, for this unit."

Near Austin, TX 78744

Kevin

Job Details: 10/26/2018

WASHER WHIRLPOOL WTW4800BQ0 "Arrived on site and inspected washing machine and found basket has separated and is now into pieces. Attempted to remove basket and it has seized to gearcase shaft. The entire drive assembly, basket and tub will need to be replaced in order to correct issue. No water leaks from connections.; ordrng 1 NEEDAUTHO and 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W11255272 (GEARCASE) and 1 WP3951744 (agitator)"

Near Austin, TX 78727

Joseph C.

Job Details: 10/26/2018

REFRIGERATOR MAYTAG MFI2569VEA1 "Arrived on site for “display shutting off” complaint. Inspected unit and found main control to be faulty. Removed and replaced control. Set code. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Service fee applied."

Near Austin, TX 78731

Scott

Job Details: 10/26/2018

WASHER MAYTAG MVWX655DW1 "Arrived on site , replaced inlet housing . Ran unit and no water leaks detected at time of service . Job complete ."

Near Austin, TX 78727

Joseph C.

Job Details: 10/26/2018

DRYER GE GTD42EASJ2WW Arrived on site for “time not advancing and dryer door not shutting well” complaint. Inspected unit and found timer to be faulty. Removed and replaced timer. Found door to be out of alignment. Adjusted door. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Austin, TX 78751

Scott

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Arrived on site for vibration noise from fridge . Used sealer on compressor mount and around the back cover where bend was from previous visit . Unit has stopped the vibrating noise . Nonwater leaks detected at time of service . Job complete .

Near Austin, TX 78704

Luis

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for loud noise. Opened fresh food door found gears inside of diffuser making loud noise. Diagnosed unit will need diffuser assembly. Installed new diffuser powered unit on, diffuser working as designed no odd or loud noise; used 1 W11164593 (DIFFUSER) from stock"

Near Austin, TX 78704

Luis

Job Details: 10/26/2018

REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site for condensation on gaskets and temp issues. At time temps goo din fresh food. Found condensation on seals and mullion heater. Changed humidity sensor to allow Illinois heater to power on. No ice build on evaporator cover good air flow,removed compressor cover found gap at drain to fresh food,added sealer around drain tube to prevent warm air from entering compressor compartment."

Near San Marcos, TX 78666

Robert

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Arrived on job to replace control. Refrigerator has an adaptive defrost control. Ordered correct part.; ordrng 1 WPW10352689 (cntrl-elec)

Near Austin, TX 78731

Scott

Job Details: 10/26/2018

DISHWASHER KITCHENAID KDTE104ESS4 Arrived on site for poor washing . Found wash motor has failed . Arrived on site with wrong part but right sticker . Will need correct sump and motor . No water leaks detected at time of service. Return 10/29 . Please double check part before Monday .; schdld next appmnt for 10/29 MON !

Near Austin, TX 78758

Cliff

Job Details: 10/26/2018

WASHER WHIRLPOOL WTW4616FW2 Arrived on site to replace gasket and tub ring for washer. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Bertram, TX 78605

James

Job Details: 10/26/2018

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and tested operation. Found no lights working in unit. All door switches working properly indicating failure of light control module. Installed new control and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Marble Falls, TX 78654

James

Job Details: 10/26/2018

REFRIGERATOR KITCHENAID KSSC48FTS00 Arrived on site and tested operation. Found unit completely dead. Checked connections at board and found power supply and defrost heater connections were reversed. Corrected issue and tested. Unit now working and cooling properly. Instructed customer that there could be an issue with defrosting down the road due to previous company reversing connections after they installed replacement board. Collected service call. Job complete

Near Austin, TX 78757

Cliff

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 Arrived on site to diagnose a refrigerator that is condensating in the RC. Found RC door gasket torn on lower center portion. Replaced door gasket and shaped using applied heat. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Taylor, TX 76574

Tyler B.

Job Details: 10/26/2018

OVEN MAYTAG MEW6627DDS "Arrived on site for dead unit after storm, gave quote for control replacement ordrng 1 WP8507P322-60 (cntrl-elec)"

Near Pflugerville, TX 78660

Cliff

Job Details: 10/26/2018

MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site to replace fuse and interlock assembly for microwave. Replaced parts as per part instruct sheet. Unit still blows fuse when door is open or closed. Per CS he will contact whirlpool to see how they want to proceed with this unit.; ordrng 1 CNOTES (CS TO HANDLE CLAIM FROM THIS POINT.)

Near Cottonwood Shores, TX 78657

James

Job Details: 10/26/2018

DISHWASHER MAYTAG MDBH965AWS Arrived on site and tested unit. Found door latch has failed causing door not to close properly. Installed new latch assembly and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Georgetown, TX 78633

Steve C.

Job Details: 10/26/2018

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for the unit light flickers when opening the door. Tested the unit and found the three way switch is defective. Replaced the switch and tested the unit. Unit heats and works properly.

Near , TX 78610

Derek S.

Job Details: 10/26/2018

REFRIGERATOR WHIRLPOOL WRS315SDHZ0 "Arrived on site to repair unit for ice cubes overfilling in bin, I found the icemaker arm was not seated into icemaker, reseated the arm and verified operation, no water leak present at the time of service."

Near , TX 78610

Derek S.

Job Details: 10/26/2018