Service History 1672 - Appliance Express

Near New Braunfels, TX 78130

Diego G.

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site. Checked for rack issues. Found stoppers broken. Replaced stoppers on upper rack, all functions tested OK. No leaks present. Job complete"

Near Austin, TX 78746

Luis

Job Details: 11/20/2018

ICE MACHINE WHIRLPOOL GI15PDXZS1 "Arrived on site for water leaking and no ice. Ran diagnostics found water leaking from filter housing,unit passed all other diagnostics test. Installed another filter same issue diagnosed failed filter head. Ran unit through a normal cycle ice forming on evaporator plate. Ordering new filter head and housing in case needed. ; ordrng 1 W10475416 (COVER ASSY) and 1 W11266112 (HOUSING)"

Near Kyle, TX 78640

Leonardo

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL WDT970SAHZO Arrived on site to test unit for unit not washing. Test unit and found wash motor not coming on. Test voltage at motor and motor getting voltage but not coming on. Replaced sump and motor test unit and unit test good job complete no leaks present at this time.

Near Buda, TX 78610

Leonardo

Job Details: 11/20/2018

OVEN WHIRLPOOL WFG505M0BS Arrived on site to test unit for panel loose on left side. Test unit and found damaged panel screw hole not aligned. Replaced panel test unit and unit test good job complete. No leaks present at this time.

Near Austin, TX 78723

Joseph C.

Job Details: 11/20/2018

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for “interior light shuts off, periodically” complaint. Inspected unit and found door switches faulty. Removed and replaced door switches and interlocks. Tested unit. Unit is performing as designed."

Near Austin, TX 78703

Scott

Job Details: 11/20/2018

DRYER WHIRLPOOL WHD3090GW0 Arrived on site for dryer not working . Found lint filter was folded up on itself not allowing tray to sit properly . Ran diagnostics and no error codes . Job complete .

Near Austin, TX 78703

Scott

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KSSC48QTS02 "Arrived on site for dispenser door not closing .found dispenser door motor not functioning . Replaced motor 38.00, still having closing issues . Traced voltage back to control board and found board was faualty . Replaced controls

Near Pflugerville, TX 78660

Wesley

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRF989SDAM01 Arrived on sight for no cool freezer and found unit freezer at 60f and fridge at 47f with no ice build up or ice production. Diagnosing as inefficient compressor and ordering compressor replacement. Needs autho. Office to reschedule. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer)

Near Austin, TX 78702

Luis

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for no water or ice. Tested water dispenser no water,valve getting energized. Removed drawers found water tank frozen. Adjusted housing and tank. Gave recommendations on defrost water tank."

Near Austin, TX 78701

Luis

Job Details: 11/20/2018

REFRIGERATOR GE GSS23WSTASS Arrived on site for faulty filter head. Removed filter head installed new filter head assembly ran water dispensing water now dispensing. Unit working as designed.

Near Austin, TX 78704

Luis

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for no cool. Removed evaporator cover, found system work done on unit,due to sealed system work performed warranty voided. Found evaporator thermistor damaged,cracked on brass end,liner damaged from heat exposure. Ran test 4 no refrigerant passing to fresh food evaporator,checked freezer same no refrigerant to freezer side. Removed compressor cover checked pressure,low side reading 0– -2 high side reading +20. Diagnosed unit will need fresh food evaporator,compressor,uv drier and possibly freezer evaporator and 3 way valve.

Near Austin, TX 78704

Luis

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for cooling issue. Temp reading in fresh food high,removed evaporator cover found no traces of dye on evaporator or in drain. Checked freezer compartment no,traces of dye. Removed compressor cover checked weld joints and and tubing found no traces of dye. Checked low side pressure,pressure slightly low added refrigerant to system. No traces of dye in either compartments. Low side pressure reading good"

Near Coupland, TX 78615

Wesley

Job Details: 11/20/2018

WASHER WHIRLPOOL WFW9150WW00 Arrived on site and found MCU blown. Quoted base price and 209.99 labor. Customer has decided to buy new.

Near Pflugerville, TX 78660

Wesley

Job Details: 11/20/2018

DRYER WHIRLPOOL MEDX655DW1 Arrived on site and found unit timer function stuck. Replaced timer and charged 169.99 for labor and 81.48 for part

Near Pflugerville, TX 78660

Wesley

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and found unit defrosted but reports of frosted ff Evap. Replaced harness and secured cover with screws.

Near Buda, TX 78610

Leonardo

Job Details: 11/20/2018

OVEN WHIRLPOOL WGG745S0FS02 "Arrived on site to test unit for upper oven giving gas smell. Test unit and found bake burner sitting on orficencorrectly. Flame was good, smell coming from little gas no burner completely normal smell job complete no leaks present at this time."

Near Buda, TX 78610

Leonardo

Job Details: 11/20/2018

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for broiler element hanging. Test unit and found broiler element no installed correctly. Secured element to cavity test unit and unit test good job complete job complete

Near Creedmoor, TX 78610

Leonardo

Job Details: 11/20/2018

DISHWASHER MAYTAG MDB8969SDE3 Arrived on site to test unit for cancel and start button not working. Test unit and found bad buttons on panel. Replaced panel test unit and un unit and t working correctly. No leaks present at this time job complete

Near Killeen, TX 76549

Arthur B.

Job Details: 11/20/2018

REFRIGERATOR GE GSE25HGHBHBB "Arrived onsite for customer complaint of SxS refrigerator door seal not sealing properly on FC door. Was able to use heat gun to form the door seal around cabinet. Door seal no seats well to cabinet. The gaps in door seal was allowing warm air to enter and causing frost,defrost and condensation issues. No other issues found. All water connections were dry at time of service."

Near Cedar Park, TX 78613

James

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site and tested operation. Found rollers are coming apart and rail stops are falling off. Unit will need new rollers and rail stops to repair; schdld next appmnt for 11/20 TUE !

Near Austin, TX 78746

Kevin

Job Details: 11/20/2018

WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site and found error code F3E1 for pressure sensor, Inspected air trap and found extra flashing Discussed in service pointer W10803528, order W10626116 replacement for air trap kit. No water leaks from connections at time of service, job complete."

Near Temple, TX 76502

Job Details: 11/20/2018

WASHER MAYTAG MVWB855DC3 "Arrived to inspect ( CLOTHES ARE GETTING STUCK UNDERNEATH THE AGITATER- CYCLE STILL WASHES/DRAINS PROP). Ran unit through service test mode and unit completed the test mode as designed. I removed the wash plate and noticed a small crack in the wash plate, so I replaced installed a new one. After installing the new part I retested the unit and it produced no error codes. JOB COMPLETE."

Near Temple, TX 76501

Job Details: 11/20/2018

WASHER MAYTAG MVWX655DW1 Arrived to inspect washer lid not locking. Ran the unit through service test mode and confirmed the lid lock switch was not engaging as designed. I removed the switch and reconnected it. I reinstalled and the lid lock switch engage and ran through service test mode as designed. I also zip tied the drain hose to the cold water hose ( pic 3). No leaks observed at the time of service. JOB COMPLETE.

Near Austin, TX 78748

Leonardo

Job Details: 11/20/2018

OVEN WHIRLPOOL WFC310S0ES1 Arrived on site to replace receptacle for left front burner. Replaced receptacle test unit and unit test good burner working correctly job complete

Near Holland, TX 76534

Job Details: 11/20/2018

OVEN KITCHENAID KFED500ESS02 "Customer self cleaned her oven 2 weeks prior to today and she immediately noticed the blue chips from the interior of the oven. She noticed several places where the paint was chipping from. I arrived and photographed the model and serial number to the unit and called tech line as instructed. I spoke with ROBERT, where I explained the issue and was provided with SR # 7723479896. Touch up paint not used on this visit. Customer will be contacted by whirlpool for further instructions. This issue is not a cosmetic issue, rather a flaw in the paint."

Near Killeen, TX 76542

Job Details: 11/20/2018

RANGE WHIRLPOOL WFE540H0ES2 Arrived to inspect (THE RANGE IS NOT SITTING RIGHT SEEMS CROOKED--THE OVEN DOOR HITS THE SIDE OF THE COUNTER WHEN CLOSING) I confirmed and repositioned the unit and customer was satisfied. Job Complete

Near Killeen, TX 76542

Job Details: 11/20/2018

WASHER GE GTWN4250MWS "Arrived to inspect (WILL ONLY FILL TO A MEDIUM LOAD-DOESN'T SPIN ALL THE WATER OUT OF LOADS). The customer admitted to using PODS and was educated on both soap usages and washer fill practices. I disassembled the washer and checked the drain hoses, drain pump and did not find any obstructions. Customers concerns were the washer doesn’t fill high enough. I advised her about AUTO SENSING MODE also. Washer works as designed. No water leaks or obstructions observed at the time of service. JOB COMPLETE."

Near Cedar Park, TX 78613

James

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL KDTM354ESS3 Arrived on site and tested operation. Found that the filter in the pump is allowing food to pass through and the debris is sticking to dishes. Installed new sump assembly and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Leander, TX 78641

James

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL GU2275XTVY3 Arrived on site and tested operation. Found element has failed causing error. Installed new element and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Leander, TX 78641

James

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site and tested unit. Customer stated that the light would sometimes work and sometimes not. She said she had no open door indicator lit or warning beeping when lights would not work. Installed new led power module and tested. Unit working properly. Job complete

Near Kempner, TX 76539

Arthur B.

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for customer complaint of no ice production and no cool issue on FC section. When arrived, found FC was @2F,RC @37F. Ran diagnostics and found ice box fan not running when test 036 was performed. Also found no sound coming from UI and flashing. Ordering icebox fan and returning with UI,HVControl and ice maker. R/S for 11/26. All water connections were dry at time of service.; ordrng 1 W10846539 (evaporator fan blade)"

Near Austin, TX 78732

Cliff

Job Details: 11/20/2018

DRYER SAMSUNG DV56H9100EG/A2 Arrived on site to diagnose a dryer that is squeaking. Found idler pulley bound up causing noise. Replaced idler pulley and tested unit. Found all is functioning properly at this time.Idler

Near Austin, TX 78732

Cliff

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KSRA25ILBL02 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker time in you’re broken causing unit not operate. Homeowner doesn’t want to proceed due to age of the unit.icemaker

Near Lampasas, TX 76550

Arthur B.

Job Details: 11/20/2018

REFRIGERATOR GE GSS25GMHKCES Arrived onsite for customer complaint of SxS refrigerator water line freezing causing no water being dispensed and ice maker not making ice. Call GE Techline REF#181119-004362 and stared to remove and replaced upper damper assembly due to damper being stuck open. Removed and replaced damper assembly. Attempted to steam away all ice from water filter housing but could get get water to flow. Unit will need need new water filter housing to complete repair. OF to R/S due to part availability. All water connections were dry at time of service.; ordrng 1 WR17X30702 (XWF MANIFOLD) and 1 XWF (WATER FILTER)

Near Copperas Cove, TX 76522

Arthur B.

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived onsite for customer complaint of bottom mount refrigerator not cooling properly. When arrived, could hear compressor run and shut off within 5 secs. Could also hear compressor piston slapping and extremely hot to touch. U it will need new compressor to complete repair. OF to R/S once authorization is given. Unit is disconnected at this time and no water source connected to unit.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (UV DRIER)"

Near Austin, TX 78732

Cliff

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KSSC42FMS02 Arrived on site to diagnose a refrigerator with door alarm that will not turn off. Found the screw for hinge Cam not operating properly causing door alarm issue. Tighten screw and realigned swing arm for hinge. Tested unit and found all is now functioning properly. No leaks were found at time of service.

Near Austin, TX 78734

Cliff

Job Details: 11/20/2018

WASHER MAYTAG MVWB835DW2 Arrived on site to diagnose a washing machine that is constantly leaking into tub. Tested unit and found water valve not closing properly causing Constant leak. Replaced water valve and tested unit. Found all is functioning properly at this time. Was not able to Install water lines due to corrosion on lines. Homeowner is going to replace water lines. Left water disconnect the unit and turn off at wall valves.

Near Austin, TX 78745

Leonardo

Job Details: 11/20/2018

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to test unit for unit not washing. Test unit and found washmotor not working. Test motor and found motor not getting power. Replaced sump and motor. Test unit for leaks after replacing sump and motor no leaks present unit working as designed job complete.

Near Killeen, TX 76542

Arthur B.

Job Details: 11/20/2018

WASHER WHIRLPOOL WFW92HEFC0 Arrived onsite for customer complaint of load and go dispenser system not working properly. Tested unit and found soap will not dispense. Will need new expansion board and dispenser assembly. R/S for Monday 11/26. All water connections were dry at time of service.; ordrng 1 W10864049 (cntrl-elec)

Near Killeen, TX 76549

Arthur B.

Job Details: 11/20/2018

OVEN WHIRLPOOL WOD51EC0AS04 Arrived onsite. Customer declines paying service fee due to unit being out of warranty. No work performed.

Near Marble Falls, TX 78654

Thomas L.

Job Details: 11/20/2018

WASHER WHIRLPOOL WTW8900BC0 "Arrived on site for Noisey operation, found Noisey drain pump. Replaced pump. Tested. All operations are now normal. All water connections were dry."

Near Austin, TX 78754

Scott

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived on site for low water during dispensing. Found filter head failing . Replaced filter but new filter head is sucking air .reordering filter & tank . Please call to set up return visit . No water leaks detected at time of service .; ordrng 1 67006325 (bracket- f) and 1 W10753488 (reservoir)

Near Austin, TX 78759

Scott

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KBRA20ERSS00 "Arrived on site for no cooling at all . Unit is not running at all . No control functions or display . Unplugged UI control and unit started up and started cooling . Will need to order keypad, UI control & control board which is NLA. No water leaks detected autho needed . ; ordrng 1 8208298 (cntrl-elec ) and 1 WP67005949 (keyboard-) and 1 WPW10207861 (cntrl-elec)"

Near Copperas Cove, TX 76522

Arthur B.

Job Details: 11/20/2018

OVEN MAYTAG MEW6630DDB Arrived onsite to install new blower motor assembly and control to wall oven from prior visit’s diagnosis. Uninstalled unit and removed control and blower motor. Installed new replacements. Reassembled and tested. Unit now works as intended. Reinstalled unit back to wall cavity.

Near Lakeway, TX 78734

Cliff

Job Details: 11/20/2018

RANGE KITCHENAID KSGB900ESS0 Arrived on site to replace broiler element for range. Replaced element and found no change to GFCI circuit tripping. Noted outlet on wall is in line with range and per manufacturers instructions appliance should have it’s own dedicated circuit and not be hooked to GFCI circuit. Homeowner will need electrician to correct electrical issues to correct failure to stove. No further repairs are needed from Appliance Express and Oven is fully operational.

Near Austin, TX 78704

Leonardo

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL WDF320PADW1 Arrived on site to test unit for unit not washing. Test unit and found wash motor not working. Found voltage going to motor. Replaced washmotor . Also advised owner about normal wash light and clean light not working. Customer said to just replaced sump and motor. Replaced sump and motor test unit for leaks no leaks present unit washing correctly

Near The Hills, TX 78738

Cliff

Job Details: 11/20/2018

MICROWAVE JENNAIR n/a Arrived on site to diagnose a microwave that will open and close. Found main control and relay board shorted out due to past infestation. Due to amount of possible damage homeowner does not wish to proceed with repairs because I can only verify main control and relay control damage at this time yet there are several other boards that have evidence of infestation.

Near Austin, TX 78702

Leonardo

Job Details: 11/20/2018

DISHWASHER KITCHENAID KDTM404EBS0 Arrived on site to test unit for unit not washing. Test unit and found unit not getting any water due to float switch not installed correctly. Unit thinking it was full of water due to float not installed correctly. Secured float test unit and unit washing. Unit getting water in job complete no leaks present at this time.

Near Canyon Lake, TX 78133

Diego G.

Job Details: 11/20/2018

OVEN WHIRLPOOL GBD307PDT6 Arrived on site. Check for fan issues. Found blower fan staying on constantly after self cleaning. Found relay stuck on main control. Part is no longer available and will need to be submitted to American Home Shield for part research. Office to reschedule; ordrng 1 4452890 (microcomputer) and 1 CNOTES (CNOTES )

Near Canyon Lake, TX 78133

Diego G.

Job Details: 11/20/2018

Near Canyon Lake, TX 78133

Diego G.

Job Details: 11/20/2018

Near Dripping Springs, TX 78620

Brandon

Job Details: 11/20/2018

COOKTOP KITCHENAID KGCU463VSS02 "Arrived on site for customer complaint of front right burner not igniting found weak spark module and faulty electrode. I replaced spark module, but unit is not igniting consistently, ordering electrode. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10146042 (igntr-surf)"

Near Horseshoe Bay, TX 78657

Thomas L.

Job Details: 11/20/2018

DISHWASHER GE GFD2100V5BB Arrived on site for no drain condition. Customer had empty water from unit prior to my arrival. Started unit and found that the unit would not drain. Further inspection found the spring on the drain valve disconnected. Reconnected spring and tested unit. All operations are normal and all water connections are dry.

Near Horseshoe Bay, TX 78657

Thomas L.

Job Details: 11/20/2018

WASHER MAYTAG MHW5500FW0 Arrived on site for door glass fogging up during operation. Inspected door and found multiple screws were loose thus creating a poor fit between the panels and the door glass. Inspected all areas and they were all fine other than the loose screws. All connections were dry.

Near Marble Falls, TX 78654

Thomas L.

Job Details: 11/20/2018

ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site for over ice production. Tested unit and found that the resistance reading of the bin thermistor was incorrect. Replaced bin thermistor. All water connections were dry.

Near Austin, TX 78723

Joseph C.

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived on site for “unit beeping every six seconds and shutting off” complaint. Arrived as customer was leaving for family emergency. Office to reschedule.; saved tckt

Near Austin, TX 78759

Scott

Job Details: 11/20/2018

DRYER WHIRLPOOL WED4815EW1 Arrived on site for long drying times . Ran air flow check and found clogged exterior vent issue . Also unit wasn’t heating at this point . Replaced thermal fuse . No lint build up at time of service . Job complete .

Near Austin, TX 78759

Scott

Job Details: 11/20/2018

MICROWAVE WHIRLPOOL WMH31017HW2 "Arrived on site , replaced transformer ,mag,cap ,diode . Unable to test unit is in a storage shed . Job complete ."

Near Canyon Lake, TX 78133

Diego G.

Job Details: 11/20/2018

DRYER MAYTAG PYET244AYW Arrived on site. Replaced door switch and tesed unit. Still having the same issue as before. Per tech-support that’s everything that they are recommending to replace. Will need to submit in to American home Shield on what they want to do. File#7723418862. Job complete

Near Canyon Lake, TX 78133

Diego G.

Job Details: 11/20/2018

Near Canyon Lake, TX 78133

Diego G.

Job Details: 11/20/2018

Near Austin, TX 78746

Kevin

Job Details: 11/20/2018

WASHER GE GTWN5250D0WW "arrived on site and sound bearing noise during spin, also found drain pump error, Will bring back control board and drain pump to ensure repair on next visit. Will also need to schedule for two hours, no water leaks from connections at time of service.; ordrng 1 2HOURS and 1 WH12X10550 (BOARD) and 1 WH23X10043 (pump) and 1 WH43X10034 (agitator asm)"

Near Dripping Springs, TX 78620

Brandon

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of dishwasher not starting, found faulty door latch. I replaced door latch, unit tested good."

Near Dripping Springs, TX 78620

Brandon

Job Details: 11/20/2018

MICROWAVE WHIRLPOOL WMH53520CS7 "Arrived on site for customer complaint of microwave not working and light underneath not working. Found faulty control board for underneath light, and faulty interlock switches for intermittent heating issues. Quoted customer for control, interlocks, and switches. Customer is not repairing at this time. Collected payment on cc."

Near Austin, TX 78748

Kevin

Job Details: 11/20/2018

REFRIGERATOR AMANA ASD2575BRW01 "arrived on site and inspected refrigerator and found all adjustments recommended by Service pointer W10635592 have already been completed by a previous company. Frost is still building up originating from ice dispenser chute, took two pictures. Spoke with tech line and they recommended replacing the door. Door is listed as still available but not in stock will still attempt to order it. No water leaks from connections at time of service.; ordrng 1 LW10543565 (dor-fip ms)"

Near Austin, TX 78745

Luis

Job Details: 11/20/2018

REFRIGERATOR GE PFE29PSDASS "Arrived on site for loud noise. Removed evaporator cover in fresh food found loud noise from damper fan assembly. Diagnosed failed fan assembly. Installed new damper fan assembly,reassembled fresh food compartment powered unit on no odd noise from damper fan assembly"

Near West Lake Hills, TX 78746

Kevin

Job Details: 11/20/2018

ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site and inspected ice maker and found south is slowly dripping during operation. Replaced it, ice production is good and no other faults found with machine. No water leaks from connections at time of service, job complete"

Near Austin, TX 78728

Lou

Job Details: 11/20/2018

MICROWAVE WHIRLPOOL WMH32519HZ2 "arrived on site to inspect microwave display not working. Upon further inspection, I found that the unit display was showing a partial display with odd numbers and letters. I unplugged the unitard removed the unit control panel. All connections were good so I plugged the unit back in and the unit display worked as designed. Using s cup of water, I tested the unit and the water heated. The customer advised that they have experienced some power outages recently. I advised the customer of my findings. Job completed."

Near San Marcos, TX 78666

Robert

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRS526SIAH00 "Arrived on job for complaints of temperature warm. Ran diagnostics test thermistor recommended replacement of main control. ; ordrng 1 WPW10225581 (THERMISTOR )"

Near West Lake Hills, TX 78746

Kevin

Job Details: 11/20/2018

MICROWAVE WHIRLPOOL WMH31017FS0 "arrived on site and found microwave is giving door error code and interior light is not on. Removed control panel and reset switches and it is operating properly again.

Near Georgetown, TX 78628

Jonathan S

Job Details: 11/20/2018

DRYER KENMORE 110.878726 "Arrived on site to install previous diagnosed part. Gained access to machine control, removed failed control and installed new. Tested operation, all tested good.

Near Austin, TX 78748

Kevin

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site and found dispenser motor is not turning, after replacing dispenser motor ice dispenser is now operating properly. No water leaks from connections at time of service, job complete"

Near Manchaca, TX 78652

Kevin

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived on site and found saved error codes F7E1, F7E2 also found wash motor will not run. Replaced wash motor and all function has returned to dishwasher. corrected soap dispenser door, door gasket was loose and not allowing it to slide. Dishwasher is not correctly installed, install location was modified and it can’t be mounted properly. Also found counter is falling because There is no support on the left-hand side. Kick panel is missing plastic mounts. Took several pictures of install location. Although not doing it at the time of motor replacement door is rubbing on right hand side of tub due to spacing again for installation"

Near Georgetown, TX 78633

Jonathan S

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site for refrigerator not making ice. Inspected wire harness and found broken harness On FC door (see SD-QuickPic). Will need to replace door to complete repair. Please allow 6 to 8 weeks for door to arrive. ; ordrng 1 LW11089011/STAINLESS (FC STAINLESS DOOR)

Near Buda, TX 78610

Kevin

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRS335SDHB00 "Arrived on site and replaced control board and thermistor recommended by tech line on previous visit, refrigerator will take 12 to 24 hours to reach temperature after being unplugged and defrosting. No water leaks from connections at time of service, job complete"

Near Austin, TX 78759

Paul

Job Details: 11/20/2018

RANGE KITCHENAID KSGG700ESS1 Arrived onsite for the range with rust spots forming on the control panel. I verified the rust spots on the control panel and took a pic in SDQP. The rust has pitted the stainless. The customer had already tried cleaning the spots with Affresh that was sent by Whirlpool. The spots will not come off. I changed the panel. Call complete.

Near Georgetown, TX 78633

Jonathan S

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRF954CIHB00 Arrived on site for refrigerator upper ice maker not working. Gained access to ice maker and harness. Found heater harness broken(see SD-QuickPic). Will need to replace black left RC door to complete repair Please allow 6 to 8 weeks. Will return with ice maker and UI when replacing door. Office to schedule appointment when ETA is available. ; ordrng 1 LW10882869 (DOOR) and 1 SEENOTE (SCH RETURN ) and 1 W11123970 (UI)

Near Georgetown, TX 78628

Jonathan S

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Arrived on site for refrigerator ice maker not making ice. Performed temperature test on ice maker and found temperatures out of range. Checked freezer temperature 0°. Inspected FC evaporator. Performed diagnostics mode and tested ice box fan. Checked ice maker error codes and found E2, lost home position. Ran harvest cycle, no responses from ice maker. Ran ice maker motor test and no response from ice maker. Found failed ice maker. (RF360) . Customer approved estimate. Gained access to ice maker, removed failed ice maker and installed new. Cycled ice maker and ran fill cycle. All water connections are dry. Tested ice door and dispenser. Checked ice fan in normal run mode and is now running correctly. All tested good, no water leaks present at time of service. Paid in full on check# 1344"

Near Austin, TX 78729

Paul

Job Details: 11/20/2018

COOKTOP WHIRLPOOL JGD8430ADS Arrived onsite for the cooktop to replace the previous diagnosed parts. I found that I was sent with the same screw that were wrong. I contacted Shana and she found the screws that are needed. Office will need to RS the call.; ordrng 1 C-NOTES (SEE THE NOTES IN THE CALL. OFFICE NEEDS TO RS THE CUSTOMER ASAP.)

Near Georgetown, TX 78628

Jonathan S

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for low ice production. Inspect ice maker and found cubes stuck on bell arm, removed cubes. Performed temperature test on ice container and found at 21°, within range. Checked ice maker fault codes, E0 no fault codes. Ran ice maker cycle, completed and dropped ice. Ran fill valve test and found water did inter ice maker. Removed water line from inlet valve and tested, found filling with correct amount of water. Tested fill tube heater at 7.14 k ohms. Connected fill tube and tested again and ice maker filled correctly. Tested ice fan. Checked temperature sitting and found FC at-2° and correct to recommend temperature 0°. Customer to inspect front of ice maker and to remove any hanging cubes. Spoke with customer on theory of operation of ice maker. All tested good, no water leaks present."

Near Pflugerville, TX 78660

Tyler B.

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on for site door leveling issues. And noise Found unit on floor allowing coils to touch the floor, leved unit and tested good. No leaks on site"

Near Georgetown, TX 78628

Jonathan S

Job Details: 11/20/2018

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to install previous diagnosed part. Removed door and kick plate and squared up with opening. Installed grommet washer. Installed vent and door. Checked opening and closing correctly. Tested bake mode and cooking operations. All tested good.

Near Dripping Springs, TX 78620

Brandon

Job Details: 11/20/2018

MICROWAVE WHIRLPOOL WMH31017AS4 "Arrived on site to replace control board in microwave, I replaced control board, unit tested good. Collected payment on cc"

Near Georgetown, TX 78633

Jonathan S

Job Details: 11/20/2018

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for dishwasher dispenser leaking. Customer stated that when fills with rinse aid it would leak out of bottom. Removed failed dispenser and installed new. Performed diagnostics mode and tested dispenser. Ran rinse cycle to remove extensive rinse aid spill over. Performed diagnostics mode again to monitor rise aid usage. All tested good, no water leaks present."

Near Austin, TX 78726

Paul

Job Details: 11/20/2018

ICE MACHINE KITCHENAID KUIA18PNLS11 Arrived onsite for the ice machine to replace the previous diagnosed parts by LS. I replaced the UI switch and the membrane. I tested the unit and found the water level filling to the over flow and then stopping like it should in a regular cycle. I found the bin overly full so I tested the bin thermistor and it read 31 kohms and checks good. I found the clean light still illuminated. I ran the clean cycle and the light would not go out. The main control needs to be replaced for the bin overfilling and the clean light not turning off. Ordering C-NOTES & WPW10141364 CNTRL-ELEC. RS for Tue 11/27.; ordrng 1 C-NOTES (NEEDS PARTS AUTHORIZATION?) and 1 WPW10141364 (CNTRL-ELEC)

Near Austin, TX 78729

Paul

Job Details: 11/20/2018

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the grille and the FC door closes properly. Call complete.

Near Pflugerville, TX 78660

Wesley

Job Details: 11/20/2018

REFRIGERATOR MAYTAG MSD2641KEU "Arrived on site and found unit filter housing worn. Ore ring new housing to repair, ; ordrng 1 WP67006524 (housing)"

Near Austin, TX 78721

Joseph C.

Job Details: 11/20/2018

DRYER AMANA NED4655EW1 "Arrived on site for “no heat” complaint. Per my previous diagnosis, removed and replaced motor. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Austin, TX 78724

Joseph C.

Job Details: 11/20/2018

DRYER MAYTAG MEDC465HW0 "Arrived on site for “no heat” complaint. Inspected unit and found loose wire, at motor connection. Reconnected and tested unit. Unit is performing as designed. Did not connect unit to wall, due to lack of vent pipe connecting to outside wall. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Georgetown, TX 78626

Steve C.

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Arrived on site for the unit is still not freezing or cooling. Tested the unit and found the low side 0 and high side 75. Called Whirlpool Sr#7723477012 Kevin and advise to replace the evaporator and uv drier. Will need two hours to complete the repair and pull a deep vacuum. Office will need to reschedule customer.; ordrng 1 CNOTE (2HRS)

Near Dripping Springs, TX 78620

Brandon

Job Details: 11/20/2018

OVEN WHIRLPOOL KEBC107KSS05 "Arrived on site to replace door liner and hinges, I replaced liner and hinges, unit tested good. Collected balance on cc."

Near Blanco, TX 78606

Brandon

Job Details: 11/20/2018

WASHER MAYTAG MHW8200FW0 "Arrived on site for customer complaint of error code and not unlocking door. Found F3e1 error code in diagnostic mode. Cleared pressure hose, found over sudsing due to to much soap, instructed customer to use less soap and I changed settings on hardness level and soap level."

Near Austin, TX 78737

Luis

Job Details: 11/20/2018

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for refrigerant leak at evaporator joint. Removed faulty evaporator,installed new evaporator vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Pflugerville, TX 78660

Wesley

Job Details: 11/20/2018

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and corrected loose wiring issue in back. No part needed reduced labor and did not charge for part accordingly. All checks good. Unit is now operating as designed.

Near Georgetown, TX 78626

Steve C.

Job Details: 11/20/2018

WASHER WHIRLPOOL WTW6340WW0 Arrived on site for the unit is leaving clothes soaked after cycle is done. Tested the unit in diagnostic and received error code f32 and f51. Found the drain hose is too long. Replaced the rps sensor per the error code f51 and shorten the drain hose. Tested the unit and unit works properly.

Near Georgetown, TX 78628

Steve C.

Job Details: 11/20/2018

DISHWASHER WHIRLPOOL WDT790SAYM2 Arrived on site for unit is not washing dishes. Tested the unit and found water would go in the unit but the pump will not turn on. Found the sump and motor is defective. Quoted customer for the motor Replaced the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Liberty Hill, TX 78642

Steve C.

Job Details: 11/20/2018

WASHER WHIRLPOOL WTW7000DW0 Arrived on site for the unit has error code and not working. Tested the unit and unit has error code f6e3 communication error between UI and control. Found the control and UI are shorted. Replaced both parts and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Canyon Lake, TX 78133

Diego G.

Job Details: 11/20/2018

DRYER GE GTD42EASJ2WW "Arrived on site. Replaced fuse and hinge for-door. Cycled unit, all functions tested OK. No leaks present. Job complete"

Near Canyon Lake, TX 78133

Diego G.

Job Details: 11/20/2018

DRYER GE GTD42EASJ2WW "Arrived on site. Replaced fuse and hinge for-door. Cycled unit, all functions tested OK. No leaks present. Job complete"

Near Canyon Lake, TX 78133

Diego G.

Job Details: 11/20/2018

DRYER GE GTD42EASJ2WW "Arrived on site. Replaced fuse and hinge for-door. Cycled unit, all functions tested OK. No leaks present. Job complete"