We serviced a
WHIRLPOOL COOKTOP
Model KCGS950ESS05
Near Waco, TX 76712
Tyler
Job Details: 10/24/2024
"Arrived on site for cook top needing wp8286814 burner, wp8286813 burner, and wp8286815 burner. Tested u it and found it working as designed. Call complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Harker Heights, TX 76548
Robert
Job Details: 10/24/2024
MVW7232HW2 Arrived on site for a washer off balance. On arrival found legs to washer were way off . Uploaded photo of the back two legs inspected gearcase all looked good . Checked suspension that passed . Readjusted all legs washer is level now. Readjusted drain hose drain hose was a foot in house drain zip tied. Calibrated washer and tested in customer mode product works as it's designed client happy. No parts used on service.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near New Braunfels, TX 78130
Tim M
Job Details: 10/24/2024
"Arrived on site to test unit for not starting. Upon arrival customer stated unit stopped draining. Applied power to unit, drain pump immediately engaged but the water was not draining indicating an internal failure of the drain pump. Recommend replacing the drain pump and control as precautionary. Ordering part, no parts installed, rescheduled for 10/29.; ordrng 1 W11399437 (Drain pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78744
James K
Job Details: 10/24/2024
"KRMF706ESS04 Arrived on site to replace previously ordered part. Upon arrival, proceeded to inspect crisper UI and found sitting water corroding the board and harness. Ordering W10815669 crisper door assy, W11170612 rail harness and W10832386 crisper door gasket. No water leaks present at this time. Office to reschedule ; ordrng 1 W10815669 (Crisper door assy) and 1 W10832386 (Crisper door gasket) and 1 W11170612 (Rail harness)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Dripping Springs, TX 78620
Andrey
Job Details: 10/24/2024
"Arrived on site to test unit for noise, tested unit could not mimic any noise customer was describing, unit is operating properly all fans are running within manufacture specifications, advised customer to take videos of the concerning noise and call us back, at this time job complete, no parts installed"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78747
Andrew
Job Details: 10/24/2024
"Arrived on site to replace previously diagnosed parts. Found hub was excessively worn out causing wobble. Replaced hub(W10528947)and found unit leaking from tub. Inspected and found crack near FR corner. Recommend tub assembly, gearcase and suspension. Office to reschedule. Needing 2hrs on return visit. ; ordrng 1 W10528947 (HuB) and 1 W11219115 (Tub)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SLYM0
Near Round Rock, TX 78681
Daniel A
Job Details: 10/24/2024
"Arrived on site to inspect dishwasher with broken spray arm and heater. Upon further inspection, I found that the bottom spray arm became detached and fell onto the heating element causing it to melt. The heating element also became damage and was warped significantly. I replaced the spray and the heater and tested the unit. The unit is now operating as designed. No water leaks observed during service. WPW10340527 W10703867"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Austin, TX 78749
Luis
Job Details: 10/24/2024
"Different issue from previous repair. Arrived on site for a defective damper control,replaced damper control ran diagnostics damper working as designed. Used wpw10479155"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Leander, TX 78641
Gerry C
Job Details: 10/24/2024
"WFG550S0LZ4 Arrived to inspect burner not igniting. I verified the issue and inspected the burner assembly. I found the burner had oils within the orifices and after removing the debris, operation resumed. No gas leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1145XTPBA
Near Austin, TX 78734
Joe Z
Job Details: 10/24/2024
"Arrived on site for dishes on top rack do not get clean only bottom rack dishes do. Upon arrival ran diagnostics and there are no issues with motor, drain pump, or fill valve. Ran a normal cycle and found Upper spray arm spins and only releases water downward and not upward to dishes on top rack. Need to replace spray arm. Ordering spray arm, manifold, probe; ordrng 1 WP8269024 (Spray arm) and 1 WPW10258150 (Manifold) and 1 WPW10082831 (Probe) and 1 WPW10077863 (Feed tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Austin, TX 78723
James K
Job Details: 10/24/2024
"WRF555SDFZ17 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11346622 reservoir. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Austin, TX 78736
Luis
Job Details: 10/24/2024
"Arrived on site. Replaced the compressor,drier and 3 way valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Used w11590197,w11506635,wpw10143759,w11557671"
We serviced a
KITCHENAID REFRIGERATOR
Model KURR314KSS00
Near Driftwood, TX 78619
Andrey
Job Details: 10/24/2024
"Arrived on site to replace damaged door, verified door was needed, replaced door customer approved job complete W11644055"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near New Braunfels, TX 78130
Tim M
Job Details: 10/24/2024
"Arrived on site to inspect unit for gasket tearing. Inspected unit found RH RC door gasket is tearing. Replaced gasket (W10830162) X1 and used heat gun to form gasket to the frame. Unit is now sealing properly and is functioning as designed. Advised customer when opening doors, open the right door first and then the left. When closing, close the left first and then the right, this will prevent the mullion from hitting the gasket and putting unnecessary strain on it and eventually tearing. No leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ2
Near Fort Cavazos, TX 76544
Robert
Job Details: 10/24/2024
CET9100GQ2 Arrived on site to install part. On arrival tested new part that didnt fix issue. I called Comercial whirlpool we pin point power issues. Then techline asked me to remove back cover to test wiring. That's when I seen power cord was resting on the belt and it had removed a large piece of the power cord . Uploaded photo of power cord ordering part#WPW10205499 .; ordrng 1 WPW10205499 (Washer power cord)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78703
Joe Z
Job Details: 10/24/2024
Arrived on site for unit not starting. Ran diagnostics and there are no saved error codes. Ran a diagnostics cycle and test passed. Ran a normal cycle and unit starts and operates correctly. Found the issue is the 2 step start behavior change per service pointer W11648603. Unit is operating as designed. No leaks present. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Manor, TX 78653
Scott
Job Details: 10/24/2024
"Arrived on site replaced gearcase ,slider,rotor ,clutch , wash plate W10754448, W10734521, W11393685, W10754161, W10752283. Ran load calibration and diagnostics test wash all checked normal. No water leaks detected at time of service . Did advise to run couple clean cycles before use to flush out . Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Mustang Ridge, TX 78610
Andrew
Job Details: 10/24/2024
"Arrived on site and replaced gearcase(W11454372), splitch(W10721967), pulley cover(W11409708), belt(W11239857) and suspension(W11217817). Unit now working as designed. Found unit would just randomly power off. Found if power cord not held in the right spot unit will no get voltage. Advised customer to have outlet replaced. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Leander, TX 78641
Miguel
Job Details: 10/24/2024
Arrived on site with new door for water line freezing. Removed shelves and bin. Replaced door. Reassembled and verified operation. Call complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ01
Near New Braunfels, TX 78130
Tim M
Job Details: 10/24/2024
"Arrived on site to test unit for no power. Upon arrival customer stated unit just shut off, he cycled power but no changes. Verified issue, when plugged in ice maker will not turn on. Removed plug from the external drain pump and plugged it in, unit started up indicating external drain pump has failed.Replaced external drain pump (W11539855) and tested unit, unit turned on properly. Started a max ice cycle, unit filled with water, recirculated and drained. External drain pump engaged properly. After the flush cycle, unit filled with water once again and started to produce an ice sheet. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near New Braunfels, TX 78130
Tim M
Job Details: 10/24/2024
"Arrived on site to test unit for rolling when opening. Upon arrival customer stated every time doors open the unit will move with ease. Stated to customer that this particular unit does not have leveling legs that lower to stop the unit from moving. It is permanently on the roller wheels that you can adjust up and down. Customer asked if I can do anything to stop it from rolling forward, used shims in front of the front wheels to stop the unit but can be easily removed if unit needs to be pulled out to service. Customer approved the repair. Unit is functioning as designed, no leaks detected, no parts installed, job complete."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Taylor, TX 76574
Lou
Job Details: 10/24/2024
"Arrived on site to inspect washer not working and full of water. Upon further inspection, the customer advised they emptied the water from the unit but it still wont work. I tilted the unit back and inspected underneath and found the drain pump harness broken (photo). I removed and replaced the lower main harness and calibrated the unit. Tested it in diagnostics and the unit is operating as designed. No water leaks observed during service. I made recommendations for use and care, as well as, detergent and fabric softener use. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Killeen, TX 76549
Robert
Job Details: 10/24/2024
WTW5010LW0 Arrived on site for a washer with power issues. On arrival found display not working correctly had power but wouldn't allow me to go into diagnostic. Further inspection found lose wires to drain pump repair tested product works as it's designed no part's used. No water leaks visible from watersupply.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Waco, TX 76710
Tyler
Job Details: 10/24/2024
Arrived on site for ice machine with damaged outter door panel. On arrival confirmed issue and replaced panel w11367891 and name plate w10909682. Call complete
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0L
Near Round Rock, TX 78681
Gerry C
Job Details: 10/24/2024
WZC5116LW0L Arrived to inspect lock issue. I found the lower housing had split and allowed the lock assembly to fall away. I replaced the lock and cover and tested. Normal lid lock operation was regained.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Georgetown, TX 78626
Daniel A
Job Details: 10/24/2024
Arrived on site to inspect refrigerator making noise. Upon further inspection the customer advised that the onside was coming from the rear of the unit and he last hear it last night. When I arrived I did not observed the sound however I gained access to the rear of the unit and slightly pressed on the back cover and could feeling it vibrating and causing a similar noise. I applied padding between the frame chassis and the metal cover to prevent the vibration. The unit is operating as designed and no water leaks observed. W11113654
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Austin, TX 78756
Andrey
Job Details: 10/24/2024
"Arrived on site to test unit for center burner not igniting, tested unit found burner top is warped causing gas not to spread evenly, replaced burner and tested, unit is now running as designed, no leaks detected job complete installed W11475513"
We serviced a
KITCHENAID RANGE
Model KCGS556ESS06
Near Georgetown, TX 78628
Miguel
Job Details: 10/24/2024
Arrived on site for burner being orange. Felt humidity as I walked in. Found humidifier currently running. Explained that humidifier will change the oxygen content in the air and cause the flames to be orange. Customer will try without humidifier. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Kyle, TX 78640
Leonardo
Job Details: 10/24/2024
Arrived on site to test unit for fan making when noise when in used. Uninstalled unit from cabinet test unit and found screw running on fan blades. Secured screw correctly test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS08
Near San Marcos, TX 78666
Tim M
Job Details: 10/24/2024
"Arrived on site to inspect unit for dented door. Upon arrival customer show the dent, top left corner of the left RC door. Attached photos to SD, replaced door (13094747SQ) and transferred all parts. Unit is now functioning as designed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Kyle, TX 78640
Leonardo
Job Details: 10/24/2024
Arrived on site to test unit for not power. Test unit and found switches turned off under the sink. Turned switch on and got power to the unit. Unit working correctly at this time. Job complete. NO PARTS USED.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, TX 78634
Wesley
Job Details: 10/24/2024
Arrived onsite and replaced control. Unit symptoms resolved. All checks good. Advised customer on repair. W11607637
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS05
Near Cedar Park, TX 78613
Daniel A
Job Details: 10/24/2024
Arrived on site to inspect refrigerator leaking from freezer compartment. Upon further inspection I found the the drain in the freezer evap pan was frozen due to the heater probe being displaced. I gained access to to the rear of the unit and verified that the drain pipe is in good condition. I defrosted the frozen drain and made sure the probe is back where it need to be in order to prevent the drain from freezing again. No water leaks observed at the end of service. Unit is operating as designed No parts replaced.
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDM05
Near Maxwell, TX 78656
Andrew
Job Details: 10/24/2024
Arrived on site to inspect unit for scratch on freezer door. Took a rag to what appeared to be scratches and found it was glue. Removed glue and unit is now good. No parts replaced. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS4
Near Canyon Lake, TX 78132
Tim M
Job Details: 10/24/2024
"Arrived on site to replace previously diagnosed parts. Removed back panel and inspect all wiring. Found no broken or pinched wires, no loose connections. Bonding strap between neutral and ground has been removed. Started a bake cycle, bake cycle engaged but when relay clicked to switch to broil, breaker tripped. Per service pointer (W11490386), replaced bake element (W11182108), broil element (W10856603) and control (W11594188). Removed ground strap and started a burn off cycle. Engaged bake cycle at 500? for 30 minutes. After time elapsed, secured ground strap back to chassis and started another bake cycle at 500?, breaker did not trip. Burn off was successful. Advised customer to continue running bake cycle for an extra 90 minutes to ensure no future issues. Also advised if breaker does trip again to get it replaced. If breaker still trips after breaker was replaced, contact WP customer service for next steps. Contacted techline to document SR#7740180965. Unit is now running as designed, job complete."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Copperas Cove, TX 76522
Robert
Job Details: 10/24/2024
"MED4500MW0 Arrived on site for a dryer making sounds. On arrival tested dryer and the sounds it making happens with all settings. I took apart dryer completely didn't see any issues with the belt, pully or rollers.put dryer back and noticed tub is a little bent ordering part#W10899578 returning parts just in case. Office to reschedule for client.; ordrng 1 W10899578 (Tub)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Kyle, TX 78640
Andrey
Job Details: 10/24/2024
"Arrived on site to replace previously diagnosed control, replaced and tested, unit is now running as designed, job complete installed W11607637"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Austin, TX 78747
Andrew
Job Details: 10/24/2024
Arrived on site to replace previously diagnosed parts. Customer stated he was not informed and wont be available till after 7pm. Office to reschedule with tenant. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS3
Near Manor, TX 78653
Scott
Job Details: 10/24/2024
"Arrived on site for poor drying . Ran diagnostics got 10-2 code cleared code . Unit passed test wash . . Found some condensation on vent . Followed sevice pointer , adjusted vent timing . No water leaks detected. No parts installed . Job complete"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS0
Near Lakeway, TX 78734
Joe Z
Job Details: 10/24/2024
Arrived on site for takes too long to preheat and does not get past 100 degrees. Ran diagnostics and get error code F2-E1 stuck key. Power cycle unit. Disassembled base of unit to inspect and test igniter and burner. Ran a bake cycle unit ignited correctly but am not happy with flame size. Found partial blockage in orifice. Cleared orifice. Test unit and am getting correct flame. Test unit and Took exactly 10 minutes to preheat. Am not getting error code during oven use. Unit is heating correctly. Customer also mentioned issues when using convection bake. Test convection bake. Preheated correctly. Found convection fan never energizes. Ran diagnostics and forced convection fan but still not operating. Need to order convection fan motor and would like to order temperature sensor to have on hand. Office to reschedule ; ordrng 1 W11441001 (Convection fan) and 1 W10833885 (Temperature sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Austin, TX 78727
Wesley
Job Details: 10/24/2024
Arrived onsite and found icemaker e2 error motor lost position. Forced harvest no response. Ordering icemaker to repair. ; ordrng 1 W11700250 (Icemaker)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Leander, TX 78641
Miguel
Job Details: 10/24/2024
Called with eta. Customer had to reschedule due to daughters recital. Reset for tues pm. ; schdld next appmnt for 10/29 TUE PM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Pflugerville, TX 78660
Wesley
Job Details: 10/24/2024
Arrived onsite and found unit operating with noisy diffuser damper. Replaced diffuser. All checks good. Advised customer on repair. Unit is now operating as designed
We serviced a
WHIRLPOOL COOKTOP
Model WEE750H0HZ5
Near Austin, TX 78744
Leonardo
Job Details: 10/24/2024
Arrived on site to test unit for left front burner not igniting all the way on single or dual and only igniting on the outside when set to triple. Found and burner will order new burner and return on 10/31 ; ordrng 1 W11563195 (Left front burner)
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ5
Near Austin, TX 78745
Leonardo
Job Details: 10/24/2024
Arrived on site to test unit for hot surface light staying on and broken glass and left rear burner not glowing all the way around. Found broken glass and I replaced the front outer glass. Found damaged left rear burner and replaced the element. Found hot surface light staying on due to shorted right rear burner. Will order new burner and return on 10/29; ordrng 1 W11171119 (Right rear burner)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Austin, TX 78703
Matthew
Job Details: 10/24/2024
Arrived on site for unit not heating properly. Customer stated that the broil function was not working properly. Ran a components test and found element is energizing. Ran a broil cycle and unit is reaching the 500? mark. I cannot duplicate any issues. Unit is functioning properly.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Killeen, TX 76541
Robert
Job Details: 10/24/2024
"WTW7000DW0 Arrived on site to install parts. Installed part#sw10734521,w11130359,and w11220230 tested product works as it's designed gear case was not needed no water leaks visible from watersupply."
We serviced a
WHIRLPOOL WASHER
Model LSQ9659LG1
Near Austin, TX 78748
Andrew
Job Details: 10/24/2024
Arrived on site to test unit for leak. Found drain pump was leaking. Replaced pump(WP3363394) and unit now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Austin, TX 78723
Matthew
Job Details: 10/24/2024
Arrived on site for doors being misaligned. Found right side door needed adjustment. Unit is now leveled and functioning properly. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near San Marcos, TX 78666
Andrey
Job Details: 10/24/2024
"Arrived on site to replace previously diagnosed UI, replaced and tested, now the drain pump will not disengage, customer stated that the drain pump not disengaging was the issue, recommend replacing control, lower harness and shift actuator, ordering control and lower harness, office to reschedule, installed W11478519; ordrng 1 W11621183 (Control) and 1 W11591637 (Lower harness)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Lakeway, TX 78734
Joe Z
Job Details: 10/24/2024
Arrived on site with 2nd man to install previously ordered parts. Pulled unit from wall. With assistance of 2nd man tilted unit to replace lower left roller support assembly. Replaced assembly. Support assembly is now correct. Upon completion customer stated that he needed to do electrical work and move supply outlet to a different location at wall behind unit. Left unit uninstalled to allow customer to make electrical repair. Job complete
We serviced a
WHIRLPOOL DRYER
Model GEW9200LQ0
Near Del Valle, TX 78617
James K
Job Details: 10/24/2024
"GEW9200LQ0 Arrived on site for unit not heating. Upon arrival, proceeded to replace WP3387747 element and 279973 cut off. Tested unit and now unit is functioning as designed."
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ5
Near Austin, TX 78744
Leonardo
Job Details: 10/24/2024
Arrived on site to test unit for unit not igniting. Test unit and found bake burner ground screw not secured correctly. Secured ground test unit and unit igniting correctly. Unit pre heated to 350? right away job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Georgetown, TX 78626
Daniel A
Job Details: 10/24/2024
Arrived on site to inspect microwave with close door warning and sometimes losing power completely. Upon further inspection I found that the cavity thermostat is tripping from just closing the door and would cut power to the unit. I also found that the top and bottom interlocks are worn and needing to be replace since they are not latching correctly. I am ordering the thermostat W11574181 and inter locks upper and lower W11551558 W11551761 office to schedule return service.; ordrng 1 W11574181 (Cavity thermostat) and 1 W11551558 (Interlock) and 1 W11551761 (Interlock)
We serviced a
KITCHENAID COOKTOP
Model KCED600GSS01
Near Georgetown, TX 78628
Sterling
Job Details: 10/24/2024
"On arrival verified complaint of unit will run for 15 minutes then turn off then turn back on ten minutes later if left on. Nothing in owners manual about a cycle time for blower. Replaced motor due to failing after 15 minutes. Ran motor and high, med, and low all work. Job complete installed w11083804"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Hillsboro, TX 76645
Tyler
Job Details: 10/24/2024
"Arrived on site for washer showing f8e1 in diagnostics and not completing cycles, on arrival confirmed failure, after further inspection i did find valve bad but also found control would intermittently send the 120 needed to valve. Replaced both w11413407 & w11510463 and tested 7nit. Found no leaks and washer working as designed. Call complete"
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Leander, TX 78641
Daniel A
Job Details: 10/24/2024
Arrived on site to install previously diagnosed and ordered part. I removed the oven replaced the blower per previous tech diagnosis. I reassembled and tested the unit and the unit is operating as designed. W11598119
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB01
Near Round Rock, TX 78664
Gerry C
Job Details: 10/24/2024
"WUI75X15HB01 Arrived for prior part order. Inspection revealed the drain tube was routed along the lower part of the wall to the right of the machine, and then back and several feet up to a drain for a washer in the next room. The tubing was not the MFG required W11572053, which due to the length of the run, would have to be doubled, or even tripled, to reach. Further, the tubing installed was standard 1/2 ID vinyl and not corrugated, which can crush or kink easily, stopping flow and creating other unwanted issues with leaks. The vent tube that was leaking, was not routed as the newer machines and passed into the harness and system tubing duct, as it should have been, and I corrected, negating the need for the tubing clamps. I discussed the drain issue with the customer and they reached a better solution of having the machine installed closer to the drain. The water supply would have to come from the cold water supply for the washer, but adapters exist to complete the supply line. The management will advise their maintenance staff on placement of the machine and we will be contacted if further issues occur, or if the external pump still has issues. No leaks observed during service."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Waco, TX 76705
Tyler
Job Details: 10/24/2024
"Arrived on site for washer leaking water from valve. On arrival confirmed issue and found valve failing to close but ACU not locking lid either, replaced w11730553 and w11307244. Tested unit and found washer working as designed with no leaks call complete Core for 33574216 not obtained because Core is destroyed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Austin, TX 78741
Andrew
Job Details: 10/24/2024
Arrived on site to test unit for freezing items in RC. Found thermistor was reading internal RC temps at 60? when it was 28?. Replaced control box(W11594670) and thermistors(WPW10384183). Advised customer to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78741
Andrew
Job Details: 10/24/2024
Arrived on site to test unit for not washing properly. Tenant stated maintenance turned water on and unit is now working but leaking. Found drain hose was not installed in drain pipe. Secured drain hose and unit is now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hutto, TX 78634
Lou
Job Details: 10/24/2024
"Arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise which was the cam assembly grinding. I tilted the unit back and removed the belt and pulley to find the cam was slipping due to gearcase oil leaking. I removed and replaced the gearcase, cam and belt and calibrated the unit. Tested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed. W11239857, W10721967, W11449840"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RBS00
Near New Braunfels, TX 78132
Tim M
Job Details: 10/24/2024
"Arrived on site to test unit for in level doors and drawer not gliding. Upon arrival customer stated doors are uneven and the deli drawer is hard to pull out. Tested unit, drawer is pulling out as designed. There will be some tension when pulling the deli drawer out but that is normal. Leveled unit, doors are now even. Customer approved. Unit is now functioning as designed, no parts installed, job complete."
We serviced a
KITCHENAID OVEN
Model KOEC530PSS00
Near Liberty Hill, TX 78642
Miguel
Job Details: 10/24/2024
"Arrived on site for unit tripping breaker. Replaced both elements and control. Now showing f9e0. Confirmed voltage is good. Rd-Bk=250, each to Wh=125 same to ground, g-w=0. When relay closes I find zero volts but relay no always closing. Getting 75 v from rd-rd/wh. Called tech support. File #7740180286. Gave readings. Advised to change main harness. ; ordrng 1 W11659368 (Harness main) and 1 Extratime (Extra time.)"
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Woodway, TX 76712
Tyler
Job Details: 10/24/2024
Arrived on site for oven not heating properly. On arrival confirmed issue and found WPW10324262 bake igniter not evenly lighting. Ordering part and rescheduled customer for 10/29/24; ordrng 1 WPW10324262 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Pflugerville, TX 78660
Wesley
Job Details: 10/24/2024
Arrived onsite and found unit doors misaligned. Leveled the doors by adjusting the cabinet. All else checks good. No parts used
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Elgin, TX 78621
Scott
Job Details: 10/24/2024
"Arrived on site ,replaced transformer and dampner W10843943 , W11545871 .Tested unit , its heating to wp specs. Dampner is functioning properly now. Job complete ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Austin, TX 78735
Luis
Job Details: 10/24/2024
"2011 for unit and gate. Arrived on site for no ice. Found icemaker would run half harvest return and continue same sequence,ran icemaker diagnostics failed icemaker ran half harvest then rotate in opposite direction. Powered unit off installed a new icemaker powered unit on same issue would run half harvest return then continue same sequence of running half,return and start over. Called tech support per tech support will order another icemaker and dispenser uiSR#7740184697; ordrng 1 W10908391 (Icemaker) and 1 W11099702 (Ui) and 1 W11333076 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXNB01
Near Killeen, TX 76549
Robert
Job Details: 10/24/2024
"GS5SHAXNB01 Arrived on site for a refrigerator not cooling. On arrival found RC And FC very warm removed back cover and felt compressor little warm but not running . Compressor tried turning on but has a locked motor . Back a forth it would turn on then turn off . Also control Display was out no temperature on display. Ordering part#2255233, wpw10143759,w11506635,W10309994 also need two hour for job. Returning parts just in case needed. Office to schedule for client.; ordrng 1 2255233 (Control) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 W10309994 (Compressor) and 1 TWOHOUR (SEALED SYSTEM 2 HOURS)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Austin, TX 78704
Matthew
Job Details: 10/24/2024
Arrived onsite for unit start button not functioning. Button does depress but led does not illuminate and does not respond with control. Button control is part of the main control. Ordering mail control. Office to reschedule. ; ordrng 1 W11683480 (Main control)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78748
Andrew
Job Details: 10/24/2024
Arrived on site to test unit for not draining. Found wires to drain pump were cut. Installed butt connections and completed diagnostics with no issues. Unit is now working as designed. If issue happens again recommend lower harness replacement. No parts replaced at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Pflugerville, TX 78660
Wesley
Job Details: 10/24/2024
Arrived onsite and installed new counter weight and bolts. Unit is now operating as designed. All checks good.
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near New Braunfels, TX 78130
Tim M
Job Details: 10/24/2024
"Arrived on site to test unit for no operating. Upon arrival customer stated whenever cycle was started, unit would say its sending, then itll switch to done and cancel the cycle. Verified issue, started a quick wash cycle, when unit begin to sense by agitating and spinning, you can hear a buzz but basket is not moving. Gained access to underside of the unit and tested capacitor, reading out of capacitance. Replaced capacitor (W11395618) and tested unit, unit is now sensing properly and is running as designed. Advised customer that the maximum capacity for a load size should not exceed 40% of the basket. No leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78744
Andrew
Job Details: 10/24/2024
Arrived on site to test unit for continuously draining. Recommend control replacement. Office to reschedule. ; ordrng 1 W11607637 (Control)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Elgin, TX 78621
Scott
Job Details: 10/24/2024
"Arrived on site for washer still vibrating and walking . Ran diagnostics, no error codes . Unit passed test wash . Ran quick wash with couple of towels and unit started to get off balance and making a lot of noise . Ordering tub ,stator ,rotor and bolt , will need second man . No water leaks detected. Call to set return . No parts installed . ; ordrng 1 W11458345 (Drain pump) and 1 W11460604 (Tub) and 1 2ndman and 1 W11354541 (Stator) and 1 W11314361 (Rotor) and 1 W11557803 (Bolt)"
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW01
Near San Marcos, TX 78666
Andrey
Job Details: 10/24/2024
"Arrived on site to test unit for no power and unit not draining, tested unit found that unit has power and is draining but inlet valve is leaking slowly filling basket, will need to replace inlet valve, ordering parts office to reschedule ; ordrng 1 WP8182862 (Inlet valve)"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0MS0
Near Manor, TX 78653
Scott
Job Details: 10/24/2024
Arrived on site for oven not heating . Found igniter cracked . Replaced igniter W11590294. Ran preheat . All checking normal. No gas leaks detected at time of service . Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Georgetown, TX 78626
Sterling
Job Details: 10/24/2024
On arrival verified complaint of making a weird noise. Unable to identify noise full sounds like multiple pumps are bound up when cycle starts. Replaced drain pump and some of the noise went away. But after further inspection found sump motor is making noise and the base of unit is bent on the right side. Ordering base supports right and left side. Adjusters are not needed at all. Rescheduled for 10/31. House is not occupied yet. Still under builder coverage.; ordrng 1 W11679658 (Tub base left support) and 1 W11679657 (Tub base support right)
We serviced a
WHIRLPOOL COOKTOP
Model WCGK5036PS00
Near Pflugerville, TX 78660
Wesley
Job Details: 10/24/2024
Arrived onsite and replaced the surface ignitor. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Elgin, TX 78621
Scott
Job Details: 10/24/2024
"Arrived on site ,replaced basket W11172199 . Ran calibration and test wash all checked normal. No water leaks detected at time of service. No error codes . Job complete"
We serviced a
JENN-AIR OVEN
Model JJW3830LL00
Near Leander, TX 78641
Daniel A
Job Details: 10/24/2024
"Arrived on site to inspect oven displaying error code. Upon further inspection, I placed the unit into diagnostics and observed error codes F1E1 (internal control failure) F6E6 and F6E9, (lost communication) it is required to replace both upper and lower appliance mangers according to the manufacturers guidelines to correct the issue. I am ordering the upper oven control and upon next visit replacing both controls. W11448961 I am scheduling the return service for 10/29; schdld next appmnt for 10/29 TUE !"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Waco, TX 76710
Tyler
Job Details: 10/24/2024
"Arrived on site for washer not start8ng or completing cycles properly and making a loud noise. On arrival confirmed issue and found F7e5, f7e9 in diagnostics. I then found rotor w11260238, slider w10734521, and gearcase w11393685 had oil and rust and slider and cracked. Replaced all 3 parts and tested unit. Found issues resolved and unit works as designed with no leaks, call complete"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Austin, TX 78744
Leonardo
Job Details: 10/24/2024
Arrived on site to test unit for unit tripping breaker when pre heating the oven. Replaced bake element and broiler and pre heated the oven with the ground wire disconnected. Unit pre heated to 500? with out unit tripping breaker. Secured ground back on and pre heated oven to 500? advised customer to let the oven run for 1 hour. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78722
Matthew
Job Details: 10/24/2024
"Arrived on site for unit not powering on. Verified supply voltage and voltage was good. Disassembled and found ribbon Cable to UI control, J7 was loose. Secured ribbon cable and made sure all connections were good and tested. Display now powers on and is responding to keypad touch. Ran several test cycles and unit is functioning properly. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Leander, TX 78641
Gerry C
Job Details: 10/24/2024
WOES3030LS01 Arrived to inspect door stuck shut. I found the issue was actually with the microwave and I advised the customer that the microwave is a non-serviceable product and to contact the MFG to arrange replacement.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Copperas Cove, TX 76522
Robert
Job Details: 10/24/2024
WTW4816FW3 Arrived on site to install part#s w11603810 and w11307244 tested product works as it's designed no water leaks visible from watersupply.
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Cedar Park, TX 78613
Daniel A
Job Details: 10/24/2024
"Arrived on site to inspect dryer not starting. Upon further inspection, I found that the dryer would start but shut itself off. I verified proper voltage at the terminal. I call tech line and checked the voltage on the coil of the push to stat switch. I measured a dip in voltage when the dryer cut off indicating that there is an issue with the door switch or the timer. It is advised to replace the push to start W11625516 timer W11685947 and door switch WP3406107. ZI am schedule the return service for 10/29; ordrng 1 WP3406107 (Door switch) and 1 W11685947 (Timer) and 1 W11625516 (Push to start switch)"
We serviced a
WHIRLPOOL DRYER
Model med7230hw3
Near Georgetown, TX 78626
David Z
Job Details: 10/24/2024
"Arrived on site to install proper inlet thermistor. Found outlet had been replaced prior, and this is still the original inlet thermistor. Replaced part with current model, WP8557403. Customer will follow up if there are any other issues. Unit starts and runs, but customer will need to test with a normal wet load. They will follow up with me if issue comes back. Call completed. Parts used - WP8557403."
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Austin, TX 78725
James K
Job Details: 10/24/2024
"WEG730H0DS0 Arrived on site for unit not powering on. Upon arrival, customer stated unit displayed an error message and now some buttons do not work. Upon further inspection, found switch membrane is separating from the control panel, causing moisture to short out controls. Need to replace bushings, both controls, switch membrane and control panel for a successful repair. Ordering W10728508 control panel, W11131701 bushings (5) and Need Autho. Office to reschedule ; ordrng 5 W11131701 (Bushing)s and 1 W10728508 (Control panel) and 1 W10728523 (Switch membrane)"
We serviced a
JENN-AIR OVEN
Model JJW3430LL00
Near Liberty Hill, TX 78642
Miguel
Job Details: 10/24/2024
"Arrived on site for oven not heating. Had unit running for a hour but never got to temp. At control sensor reading 1.1k from pr-pr. 251 v coming in. 126 each side to common and ground. 0 from g-c. Bake pulls 12 amps, broils =16 amps. Top and bottom convection each pull 15 amps. Replaced main control. Verified operation. Advised customer to wait 10-15 min after preheat. W11448961"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Austin, TX 78727
Matthew
Job Details: 10/23/2024
Spoke to customer and stated hearing noise from unit but noise stopes when doors are opened. Adding fan motor to parts. Office to reschedule ; ordrng 1 W11529245 (Upper ice box fan motor) and 1 212643 (Permagum)
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/23/2024
"Arrived on site to test unit for not completing wash cycles and stopping with 20mins left. Found slider is seized preventing shifting. Unable to remove rotor. Also found gearcase is making loud rumbling noise. Recommend gearcase, slider, clutch, rotor, stator, suspension, washplate and valve assembly. Scheduled for 10/30.; ordrng 1 WTW7300DW0 (Gearcase) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10752283 (Wash plate) and 1 W11130359 (Suspension) and 6 W11027980 (Screw)s and 1 W11173597 (Valve assembly)"
We serviced a
JENN-AIR REFRIGERATOR
Model JBSFS42NMX00
Near Austin, TX 78703
Joe Z
Job Details: 10/23/2024
"Arrived on site to replace control panel. Upon arrival, during replacement found incorrect part was sent. Need to reorder control. Office to reschedule ; ordrng 1 W11626125 (Comtrol)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Waco, TX 76710
Tyler
Job Details: 10/23/2024
Arrived on site for dishwasher with falling door. On arrival confirmed issue and found door hung specs broken. replaced both hinges w11712996 & w11712995. Found door working as designed. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Spicewood, TX 78669
Luis
Job Details: 10/23/2024
"Arrived on site. Replaced mullion and side panel ui powered unit on panel ui working as designed. Ran icemaker diagnostics passed ran fill passed. Used w11649966,w11099340"
We serviced a
WHIRLPOOL OVEN
Model RBS275PDB4
Near Briarcliff, TX 78669
Leonardo
Job Details: 10/23/2024
Arrived on site to test unit for unit not getting to temp and fan staying on when not in used. Found F3E2 error temp to high. Found shorted sensor will order new sensor 4450026 part. Office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL WARMING DRAWER
Model kews175bpa00
Near Austin, TX 78746
Matthew
Job Details: 10/23/2024
Arrived onsite for drawer not opening and closing properly. Inspected and found Right side slide came apart and bearings were loose in drawer. Replaced right slide. Tested and unit is functioning properly. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Spicewood, TX 78669
Luis
Job Details: 10/23/2024
"Arrived on site for no cool. Powered unit on compressor powered on gurgling noise in evaporator no frost forming,cut out drier no refrigerant in system,checked compressor and evaporator compartment no traces of dye. Installed a new drier pressurized system to 250 psi of nitrogen,let pressure sit,sprayed suction and inlet of evaporator no bubbles sprayed connections in compressor compartment no bubbles found after 5 min psi dropped. Sprayed insulation at heat exchanger small bubbles formed,took pictures,called tech support with findings. Attempted to take picture between tubing at heat exchanger got sprayed with oil and dye submitted pictures to tech support. Information being sent to product review team. Used wpw10143759SR#7740175727"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Canyon Lake, TX 78133
Andrew
Job Details: 10/23/2024
Arrived on site and replaced previously diagnosed FC door gasket(W10407216) and brackets(W11668671). Unit now working as designed. Advised customer to leave door closed for at least 1hr to allow door gasket to cool to form. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Austin, TX 78717
Scott
Job Details: 10/23/2024
Arrived on site for upper rack falling down . Found right side adjuster has roller broken off . Replaced adjusters with kit W10712395. Upper rack and door are functioning properly . Ran diagnostics unit is starting to. No other issues found . No water leaks detected at time of service. Job complete ; O-emld tckt