Local Reviews
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Luis M.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site to install parts from prev diagnosis. Installed new main control and panel,installed original adapter powered unit on good air flow to icemaker"
Andy B.
REFRIGERATOR KITCHENAID KSSO48QTB00 Arrived on site for refrigerator not turning on. Tested and inspected unit and found unit is on but compressor is not running. Found failed inverter. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Joel G.
WASHER WHIRLPOOL MVWB765FW3 Arrived on site to install parts I previously ordered. Replaced and verified operations. No leaks detected.
Andy B.
REFRIGERATOR KITCHENAID KBSD602ESS00 Arrived on site for refrigerator leaking water from ice maker. Tested and inspected unit and found leaks coming from ice maker itself. Kitchen aid is covering part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Joel G.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to diagnose fridge not dispensing ice and ff door rubbing on frz door. Adjusted hinge for ff door but if it gets loose again, something major may be going on with cabinet. The chute assy is broken and needs replaced. No leaks detected.; ordrng 1 WPW10293212 (chute)"
James C.
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site and installed new control and console. Tested operation and found unit working properly. Job complete
Paul R.
REFRIGERATOR KITCHENAID KSSC42QMS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the auger motor and tested the unit. The unit is working as designed.
Kevin B.
REFRIGERATOR WHIRLPOOL KRMF706EBS "Arrived on site and inspected refrigerator and found it has power the compressor is not running and there is no frost pattern, there is also significant cosmetic damage to refrigerator. researched refrigerator history with EB and this unit does not have a manufacturer warranty.
Al R.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived to inspect ice maker issues. Found the valve to be defective.Removed and replaced the valve.All water lines were dry at the time of service.Job complete
Joseph C.
DRYER WHIRLPOOL WED6620HC0 Arrived on site for “unit will not shutting off after time is up” complaint. Per previous diagnosis. Removed and replaced console. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Arthur B.
DRYER LG DLE7200WE Arrived onsite to install new motor to dryer from prior tech’s diagnosis. Removed and replaced dryer motor. Reassembled and tested. Dryer now heats and tumbles as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Joel G.
WASHER LG WT1001CW Arrived on site to diagnose washer not filling. Found water softener beads plugging valve screen. Removed and flushed water line also. Verified operation. No leaks detected.
James C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and installed new filter head, divider and air baffle. Tested operation and found unit working properly and all water connections dry at time of service. Job complete"
Joel G.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to diagnose fridge not cooling in ff side. Found ff defrost issue. Will need main board, UI, and defrost sensor replaced. Also, ice maker is giving a motor lost position error code and will also need replaced. No leaks detected. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui) and 1 W11226806 (front-pan) and 1 W11294907 (icemaker)"
Scott M.
REFRIGERATOR WHIRLPOOL WRF991BOOM01 Arrived on site for wet ice and condensation in Fresh food . all checked good in diagnostics . Bucket full of ice . No ice build up on evap . No error codes in IM error test .Found gaskets flattening out and gaps around cabinet liner.Ordering Door gaskets and rtv silicone . ordrng 1 AUTHO and 2 W10407212 (gasket-fip)s and 1 WP482338 (adhesive)
Joel G.
REFRIGERATOR GE GFSS6KKYESS "Arrived on site to diagnose fridge not dispensing water. Found reservoir partly frozen, thawed it out but still same issue. Found filter head faulty not allowing proper pressure. No leaks detected."
James C.
DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site and installed new sump and motor. Tested operation and found motor will run now with toe kick off but starts cutting out once toe kick is installed. Unit has a bad harness and possibly bad control. Unit will need harness to repair and test operation of control; ordrng 1 W10834763 (harns-wire)
Arthur B.
MICROWAVE WHIRLPOOL WMH32519CS1 Arrived onsite for customer complaint of OTR microwave not heating and burning smell. Uninstalled microwave over the range and remove cabinet wrapper. Found diode shorted out. Removed and replaced magnetron capacitor and diode. Reassembled and reinstalled above range. Tested unit with 1 cup of water. Water was boiling when done. No other issues found
Paul R.
VENTHOOD KITCHENAID KXW4336YSS1 Arrived onsite for the vent hood to replace the previous diagnosed parts. I replaced the fan motor and tested the unit. The unit is working as designed. Call complete.
Scott M.
REFRIGERATOR WHIRLPOOL WRT138FZDB00
Jonathan S.
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for oven causing floor to be hot. Performed diagnostics mode and checked fault codes. Tested cooling fan in diagnostics cycle. Spoke with customer on cooling fan and forced heat. Spoke with customer on user care guide. All tested good.
Al R.
DRYER MAYTAG MGDB835DC4 "Arrived to inspect gas dryer not drying issues.Used my thermostat to check temperatures.With vent on I got 140-240Unit powered on and igniter worked.Unit heated.Determined the issue was with the ventilation, not the unit.Customer to have vents cleaned so unit will operate as designed.No lint buildup observed at the time of service.Job com."
Andy B.
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for washer leaking water. Tested and inspected unit and found failed water valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Andy B.
REFRIGERATOR KITCHENAID KFIV29PCMS00 Arrived on site for refrigerator freezer not cooling. Arrived on site for and customer stated unit is now operating properly but has issues with pantry control. Tested and inspected unit and found failed evaporator motor with harness and pantry control. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10564559 (PANTRY CONTROL )
Robert J.
WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of noise coming from washer while agitating. During testing found that the gear case was causing the noise. Replaced gearcase with new one and washer tested fine and no leaks detected. Complete
Kevin B.
REFRIGERATOR LG LFXS29766S arrived on site and found no power showing, no lights, no display, no operation. Two previous companies have attempted repair. Spoke with CS, without power showing refrigerator is impossible to diagnose. Attempted to return power to refrigerator by replacing capacitor and main control board. Control board and capacitor failed immediately, there is no way to accurately diagnose refrigerator without power, refrigerator cannot be repaired in the field, job complete"
Robert J.
DISHWASHER WHIRLPOOL KDTM354DSS0 Arrived on job for complaints of dishwasher leaking. During testing found that the pump seal was leaking.
Jonathan S.
DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer not heating. Inspected unit and found fuse and cut off broken. Removed failed parts and installed new ones. Performed diagnostics and everything tested correctly. Informed customer of build up in venting system and recommend to have house venting cleaned.
James C.
MICROWAVE WHIRLPOOL WMH31017AS4 Arrived on site and tested operation. I found that cooktop lint is constantly on. Tested control and socket and found a constant 120 volts from control to light. Installed new control and tested operation. Unit tests good. Job complete.
Kevin B.
DISHWASHER KITCHENAID KDTE334GPS0 arrived on site and found saved error codes 6/4, 5/1, found float switch and check valve are stuck and after correcting dishwasher is now draining properly. No water leaks from connections at time of service, job complete"
Paul R.
DISHWASHER KITCHENAID KDTM354ESS2 "Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the control, element, and the pump and motor. I powered the unit up but could not completely test the unit because the new owner had the water turned off to the residence. I explained this to the workers at the home that work for the new owner
Joseph C.
DRYER MAYTAG MEDB835DW4 "Arrived on site for “taking too long to dry clothes” complaint. Inspected unit and found that it failed dryer vent test. Instructed customer to contact builder, to inspect venting for blockages of faulty design. Failing that, recommended Bob, with Dryer Vent Wizards to perform inspection."
Paul R.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite for the refrigerator with a no ice condition. I found the water line kinked not allowing water to enter the ice maker. I tested the unit after correcting the line and the icemaker is working as designed. Call complete.
Andy B.
OVEN WHIRLPOOL KEBS107SSS04 Arrived on site for oven heating issues tested and inspected unit and found failed sensor. Removed failed part and replaced with new. Tested unit and found little improvement. New controls are needed.
Paul R.
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for the dryer that the cord burned up on because it wasn’t secured properly. I found L1 burned up at the terminal block. I replaced the terminal block and the cord. I tested the unit and it is working as designed. Call complete.
Paul R.
DRYER WHIRLPOOL WET4027HW0 Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the motor and the blower wheel because it cracked when removing it. I tested the unit and it is working as designed. Call complete.
Scott M.
DRYER WHIRLPOOL WED9550WW1 Arrived on site for loud noisy dryer. Found pulley arm was loose . Tightened bolt down . Noise went away .no parts needed . No lint build up at time of service .job complete .
Tyler B.
REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site for unit making way too much ice causing ice to fall under drawer and hold freezer door open. Called tech line and found to be a longer shut off are and was supplied part number. Also asked about doors and told me to check for broken or bent stops, found bushings and stops cracked and bent causing closing issues, will need all parts on order to complete repair. No leaks on site sr#7725751779 Kathy ; ordrng 2 2314023 (bushing)s and 1 CNOTE (OFFICE RS) and 1 CNOTE (2HR) and 1 EDR3RXD1 (water filter) and 2 W10752868 (bracket)s and 1 W10889530 (arm-shut) and 2 W11189635 (screw)s and 2 W11218690 (hinge-door)s and 2 W11227370 (screw)s and 2 WP2307857 (extension)s and 2 WPW10121046 (etension)s"
Luis M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for drawer issues. Found deli shower not sitting correctly to shelf found drawer missing rail ordering a new rail ; ordrng 1 W11226546 (RAIL)
Jonathan S.
DISHWASHER MAYTAG WDTA50SAHZ0 "Arrived on site for dishwasher bottom spray arm falling off. Inspected unit and work area. Found unit unleveled and rubbing right side corner and sump manifold broken, due to normal wear and tear. Leveled unit and installed sump assembly. Tested operation. All tested good, no water leaks present."
Tyler B.
WASHER WHIRLPOOL GHW9150PW0 "Arrived on site for unit not spinning, found basket and outer tubs completely cracked. Basket broke off spindle. Unit will need all basket and outer components to complete possible shocks and drain pump; ordrng 1 CNOT (PART AUTHO ) and 1 W10772612 (tub-outer) and 1 W10772617 (tub-outer) and 1 WP8181673 (gasket) and 1 WPW10250573 (basket)"
Joel G.
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site to install rusted door. Replaced and verified operations. No leaks detected. See pics of rust on doors.
Thomas L.
REFRIGERATOR WHIRLPOOL WRF736SDAB13 Remove and replace failed control that would not power up heater. All water connections are dry.
Arthur B.
WASHER MAYTAG MVWX655DW0
Tyler B.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for unit with temperature fluctuations. Found the left door will not fully shut no matter how hard you push. Opened door and found the entire mold of the interior door defected with cracks and major warpage and bowling, took pics, u it will need left door to complete repair. ; ordrng 1 CNOTE (PART AUTHO) and 1 LW10503829 (dor-fip ss)"
James C.
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site and tested operation. I found that the fan retainer had come loose and fan blade was stuck against shroud. Corrected issue and tested operation. Unit now functioning properly. Job complete
Arthur B.
REFRIGERATOR WHIRLPOOL GI6FARXXY08 Arrived on site for customer complaint of loud vibration noise coming from French door refrigerator. Confirm noise and removed unit cover. Found copper refrigerant lines vibrating against bottom base floor. Adjusted copper lines reassembled. Unit now works as intended. No other issues found. All water connections were dry at time of service.
Arthur B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ Arrived onsite for customer complaint of French door refrigerator RC icemaker not making ice. Ran test 056 and found error E2. Found icemaker motor not moving. Removed and replaced icebox fan and icemaker. Reassembled and tested. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Tyler B.
RANGE KITCHENAID KGRS505XSS02 "Arrived on site for igniter replacement, was missing one igniter failed to see during pickup . Will need to return with igniter to complete replaced bottom igniter so cust can use. Offfice to rs ; ordrng 1 CNOTE (OFFICE RS) and 1 WP7432P143-60 (igniter- b)"
Andy B.
OVEN WHIRLPOOL WOS51EC0AS01 Arrived on site for oven with no display. Tested and inspected unit and found failed display. Contacted office and and got approved to replace part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Kevin B.
MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site and replaced reflector and bulb and microwave is now complete and counter light is operating properly. Job complete
Tyler B.
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for unit not spinning clothes out, found the tub to be shaking excessively during spin, found shaft on gearcase slightly bent causing shaking. Replaced gearcase and tested good. No leak son site"
Robert J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job to install parts ordered by previous technician. Installed new control board and sump motor. Dishwasher tested good and no leaks detected complete.
Luis M.
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site for cooling issue. Removed evaporator cover found excessive amount of corrosion on harness,found oil on evaporator,installed a new evaporator due to leak at evaporator,attempted to install new harness found broken pin due to corrosion
Scott M.
DRYER WHIRLPOOL WED5620HW0
Luis M.
FREEZER MAYTAG MQF1656TEW02 "Arrived on site for cooling issue. Per customer he has to defrost unit every couple of months. Diagnosed timer not advancing,manually advanced timer,heater powered on diagnosed faulty defrost timer. Installed a new defrost timer.
Paul R.
WASHER WHIRLPOOL WFW70HEBW0 Arrived onsite for the washer that fills with water and and E1F3 error appears and it stops. I checked stored error codes and the only one the control had stored was an F8E1. I ran the auto diagnostics cycle and found the unit filling very slow causing the issue. The fill valve needs to be replaced to complete service.
Joseph C.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for “vent leaking onto floor, when opening door” complaint. Inspected unit and found water not draining from vent area. Adjusted vent flap. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Joel G.
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose oven getting too hot. Found it off by 15 degs after calibration. Replaced main control board and informed customer of temp cycles. No leaks detected.
Al R.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived to inspect refrigerator noises.Noticed the compressor was running all the time.Removed and replaced the start device.Used my steamer to defrost the evaporator.Reassembled the unit and the unit began operating as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Joseph C.
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for “F3E1 error code” complaint. Per my previous diagnosis, removed and replaced control, console, pressure switch harness and console harness. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Al R.
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived to inspect dishwasher not filling.Confirmed the complaint and noticed the customer changed the valve himself and the plug to the valve wasn’t seated properly.I corrected the issue and job was complete. All water lines were dry at the time of service.Job complete
Jonathan S.
WASHER GE GTW460ASJ0WW "Arrived on site to install previous diagnosed part. Removed failed thermistor and installed new. Tested operation, all tested good. No water leaks present."
Tyler B.
DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site for unit not washing dishes, ran unit and found pump and motor failed. Replaced pump and motor and tested good, no leaks on site"
Robert J.
DISHWASHER KITCHENAID KDTE404DSS0 Arrived on job for complaints of dishwasher being noisy. During testing found that the drain pump was causing the noise. Replaced drain pump and unit tested good and no leaks detected. Complete.
Lou S.
MICROWAVE KITCHENAID KEHC309JSS2
Chase S.
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Al R.
COOKTOP WHIRLPOOL CVEX4270W
Lou S.
DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect dryer panel damaged. Upon further inspection, I found the bottom left corner of the front panel damaged. I removed and replaced the front panel and due to the unit being a floor model in the store, I was unable to test the unit. No lint observed during service, job completed. No on available to sign for the receipt."
Clif L.
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 Arrived on site to diagnose a refrigerator that is building ice in the freezer compartment. Found liner needing to be sealed with food grade silicone and air diffuser not operating properly. Diffuser will need to be replaced as well as sealing the liner complete repairs.; ordrng 1 W11236851 (DAMPER) and 1 WP482338 (adhesive)
Joseph C.
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for “torn gaskets and leaking filter head” complaint. Inspected unit and found right fresh foods door and right pantry door with torn gaskets. Leaking filter head, as well. Removed and replaced gaskets and filter head. Found freezer light inoperative. Ordering new freezer light and switch. No leaks detected, at time of service.; ordrng 1 W11205083 (module) and 1 W11396033 (SWITCH)"
Clif L.
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Clif L.
WASHER WHIRLPOOL WFW8500SR01 Arrived on site to diagnose a washing machine that is not draining. Tested unit and found drain pump seized. Pump will need to be replaced and complete repairs. ordrng 1 WPW10730972 (pump-water)
Al R.
OVEN WHIRLPOOL WOD77EC0HS01
Paul R.
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for the dryer making noise to replace the previous diagnosed parts. Upon further checking I found more parts damaged from this unit being dropped than were previously ordered. I found the base bent and the control panel tabs broken making it loose. Ordering c-notes, W11378949 CNTRL-ELEC, W11223753 NAMEPLATE, W11215531 BASE.; ordrng 1 C-NOTES (2 MAN JOB) and 1 W11215531 (BASE) and 1 W11223753 (NAMEPLATE) and 1 W11378949 (CNTRL-ELEC)"
Joel G.
WASHER MAYTAG MVWX655DW0 Arrived on site to install parts I previously ordered. Replaced and verified operations. No leaks detected.
Lou S.
DRYER WHIRLPOOL MEDB200VQ0 "arrived on site to inspect dryer not working. Upon further inspection, I opened the door and found the unit light on. I closed the door and turned the power on and pressed start ad nothing happened. I attempted to place the unit in diagnostics and when the triple 888 came on and the unit was to begin, the unit would shut off. I removed the components and tested ohms to to fuse, cutoffs, element and all were good. I tested voltage to the unit and it was good. Tested voltage to the switch and it was good. Tested voltage to the belt switch and got nothing. Tested at the control and got nothing; replaced the control and retested and nothing happened. Put the old control back on and advised the customer that I am ordering the belt switch and motor No lint observed during service.; ordrng 1 WP8564012 (switch-plg) and 1 WPW10448896 (motor-drve)"
Andy B.
RANGE WHIRLPOOL KDRU783VSS03 Arrived on site to install previously diagnosed parts. Removed failed Control and UI and tested with no improvement. Was about to install key pad when I found that when you push door closed the issue went away. Found that door is not making good contact with door latch switch. ordrng 1 W10782122 (HINGE ) and 1 W10782123 (HINGE ) and 1 W11029221 (LATCH )
Kevin B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to replace drawer support cover, did not find any fault with old part, replaced it anyway per customer expectation. No water leaks detected at time of service, took several pictures"
Clif L.
OVEN WHIRLPOOL WOS51EC0HS01 Part shipped was incorrect. Received control board cover for refrigerator instead of Wi-Fi antenna. Office will need to re-order part and her part inspected prior to setting return visit.; ordrng 1 CNOTE (INSPECT PART PRIOR TO SCHEDULING) and 1 W11044576 (antenna)
Joel G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Tyler B.
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for unit not cooling. Found unit on with all lights fans an compressor running. No frost pattern and compressor hot. Unit will need compressor and evap to complete repair ; ordrng 1 CNOTE (2 HR WINDOW ) and 1 TJ90SF8404 and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Tyler B.
DRYER WHIRLPOOL WET4027HW0 Arrived on site for noisy unit. Unit is in tights space and prior tech attempted to correctly order a 2 man. Will need to return with 2 tech ; ordrng 1 CNOTE (2MAN )
Brandon C.
WASHER MAYTAG MVWX655DW1 "Arrived on site to replace control and pressure hose due to unit overfilling, after replacing parts, unit tested good."
Scott M.
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for no heat in dryer . Voltage is correct , found hi limit thermostat had failed. Replaced thermostat . Unit is now heating . No lint build up at time of service . Job complete ."
Joel G.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
James C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and tested operation. I found freezer at 28 degrees and fresh food at 41. I found large mass of ice building on top of freezer evaporator and no frost below. Inspected compressor and found to be very hot to the touch. Unit will need new compressor to repair. Repair will require 2 hours. ; ordrng 1 CNOTE (2HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer-UV)
Brandon C.
RANGE KITCHENAID KDRS483VSS03 "Arrived on site for customer complaint of left oven not heating properly, I tested oven, unit tested good, I gave Mrs Todd an oven thermometer and showed her how to calibrate oven if needed in the future."
Scott M.
DRYER WHIRLPOOL WED7000DW1 "Arrived on site found handle broken off . Replaced handle .. No lint build up at time of service ."
Jonathan S.
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for refrigerator making noise. Inspected unit and work area. Found unit having cabinet vibration and unleveled. Performed diagnostics mode and ran each component and found noise would not continue in diagnostics mode. Added whirlpool shim (TS#4387828A)to right back corner. Removed evaporator cover and added sound pad to cover. Tested all operations, all tested good. No water leaks present."
Leonardo C.
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to replace filter board and power cord and mounting nut. Replaced all 3 parts test unit and unit test good job complete
Andy B.
REFRIGERATOR FRIGIDAIRE ffhf2322msd Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Jonathan S.
MICROWAVE WHIRLPOOL WMH75021HZ1 "(JM) Arrived on site to install previous diagnosed part. Removed failed door and installed new. Ran diagnostics on microwave and tested good. Checked air filter and suggested for customer to clean the filter. Customer was informed of oil danger due to oil being present in air filter and inside unit. Cleaned out what I could and customer said he would clean the filter. Tested microwave operations, all tested good."
Scott M.
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site ,replaced stator and rotor . Tested unit in diagnostics all checked normal . No water leaks detected at time of service . Job complete . C-notes"
Scott M.
DRYER WHIRLPOOL WED6620HC0 "Replaced control , ran diagnostic all checked normal. No error codes . No lint build up at time of service . Job complete."
Dona W.
DRYER WHIRLPOOL WED6620HC0
Arthur B.
REFRIGERATOR HOTPOINT HSS25ATHBCBB Arrived onsite to install new compressor to SxS refrigerator from my prior diagnosis. Removed compressor and installed new replacement along with dye drier and stub using braising methods. Vacuumed unit now to -25 and charged with 4.75oz of R134a refrigerant. Reassembled and tested. Good air flow and frost pattern forming. No other issues found. All water connections were dry at time of service.
James C.
WASHER WHIRLPOOL WTW7040DW0 Arrived on site and tested operation. I found gearcase making a loud grinding noise when in use and basket not sitting level. I also found clutch is not shifting properly. Installed new gearcase and clutch. I found tub off level due to suspension not sitting correctly in cups on outer tub. Corrected suspension and tested operation. U it tests good. Job complete
Brandon C.
WASHER WHIRLPOOL WFW9351YW00 "Arrived on site for customer complaint of unit not spinning clothes dry, found rear bearing were going out causing basket to get out of balance during spin.
Luis M.
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site off fully defrost sensor. Removed defrost sensor installed new harness,secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws.
Tyler B.
WASHER WHIRLPOOL WFW94HEXW0 "Arrived on site for unit not draining water. Ran diagnostics and found control communication error, but found it to be from loose connection on user interface, found drain pump seized. Replaced drain pump and tested unit. Unit now operating as designed, no leaks on site"
Arthur B.
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for customer complaint of SXS dual evaporator refrigerator leaking brown substance on RC floor. Removed evaporator cover and found drain channel blocked with foam. Removed foam and water flow well into pan. Brown substance is rust from pan. Customer will paint tray. All water connections were dry at time of service
Thomas L.
WASHER MAYTAG MHW3505FW0 Arrived on site for unit that is not draining properly. Inspected unit to find that the front drain holes of the front of the tub were restricted. Open drain holes and tested unit. All operations are normal. All water connections were dry.
Brandon C.
RANGE KITCHENAID KGCU467VSS02 "Arrived on site for customer complaint top panel being scratched, the new part I brought was also scratched, ordering panel. ; ordrng 1 W10910414 (panel-cntl)"
Joseph C.
DISHWASHER KITCHENAID KUDE20FBBL0 "Arrived on site for “no power to unit” complaint. Inspected unit and found wall switch to be turned off. Turned switch back on. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Arthur B.
WASHER MAYTAG MVWB765FW3 Arrived onside for customer complaint of top load washer filling small amount of water. When arrived confirmed issue. Removed replaced control with updated revised part. Reassembled and calibrated unit. Unit completed successfully. All water connections were dry at a time of service.
Kevin B.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site and inspected refrigerator and found frost buildup on fresh food evaporator. Homeowner has already partially defrosted evaporator and was able to replace thermistor and evaporator motor harness. Evaporator cover panel is good, tabs have not been broken. Customer will leave cooling off on refrigerator for 24 to 36 hours to remove remaining ice. Call Mona has read and signed defrost waiver. Job complete"
Robert J.
WASHER MAYTAG WFW95HEDC0 Arrived on job for complaints of washer not draining properly. During diagnostics test found that the pressure switch is not working properly. Not sensing that the water is draining. Also inspected the drain pump and hose zip tie the hose to the hot water line. Replaced pressure switch and washer tested fine and no leaks detected. Complete.
Lou S.
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "arrived on site to inspect refrigerator noises. Upon further inspection, I found the unit not level/squared. When the compressor kicked on I could hear the condenser coil vibrating. I remove the back panel to inspect the condenser fan/compressor and all was good. I put the unit back in its place and leveled and squared the unit and the noise stopped. I advised the customer of my findings/repairs. No water leaks observed during service, job completed."
Brandon C.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Arrived on site for customer complaint of fresh food section not cooling, found compressor running, all fan motors running, test 4 failed to have frost on fresh food evaporator, ordering sealed system parts, evaporators, compressor, 3 way valve, access valve. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE) and 1 W10248589 (evaporator) and 1 W10634642 (valve) and 1 W10756020 (compressor) and 1 W11035765 (evaporator)"
Jonathan S.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for refrigerator lights working intermittently. Performed diagnostics mode and tested door switches, found responsive. Traced ADC voltage and found failure with LED control. Replaced control and found all working. Tested all other operations. All tested good. Spoke with customer user care guide."
Brandon C.
DRYER MAYTAG MGDB835DW4 "Arrived on site to replace blower wheel and motor, after replacing motor and wheel, unit tested good."
Al R.
REFRIGERATOR WHIRLPOOL MFI2269VEM1 Arrived to install previously ordered part.Removed and replaced the main control.Programmed the unit and unit began cooling.Customer told to wait for 24/28 for optimal cooling.All water lines were dry at the time of service.Job complete
Kevin B.
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site to replace heater and found part was ordered incorrectly. Part needed is left fresh food door fill tube. Disconnected fill tube from the top of the door and ran test 97 And water is dispensed correctly. Once fill tube is replaced indoor ice maker should work properly. Blue wires do not appear to be damaged, Took a picture. Will need to re-order the correct part, no water leaks from connections at time of service; ordrng 1 W11230096 (FILL TUBE)"
Clif L.
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Arrived on site to diagnose a refrigerator that is only giving crushed ice. Tested unit and found dispenser solenoid unplugged due to improper connection. Rewired solenoid properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Clif L.
MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site to diagnose a microwave with a surface light that is not operating. Found lightbulb failed in unit and advised homeowner. Homeowner will replace bulb and no other repairs are needed at this time.
Arthur B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived onsite for customer complaint of RC section of french door dual evaporator refrigerator not cooling properly. When arrived, customer had removed items. Removed evaporator cover and found pin hole leak on evaporator. Advised customer of findings. Unit will need new RC evaporator,compressor. Returning with UI as well. OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10779331 (compressor) and 1 W11116006 (evaporator RC)"
Lou S.
DISHWASHER WHIRLPOOL KDTE254ESS2 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing no error operated as designed. I found that the upper rack spray arm and lower spray arm ports were clogged. I attempted to clean out the ports but some o the debris fell inside the spray arm ad some debris came out. Also, I found that the dispenser door gasket was hanging out. I advised the customer that the dispenser would need to be replaced, but they advised that they just drop the detergent pod in the tub. I advised the customer that in order for the spray to not get clogged, they would need to remove the big food particles from the dishes before adding them to the dishwasher. Also, they would need to clean the filter once or twice per week depending on how often they use the unit. I made recommendations for use and care and detergent and cleaning agent use. No water leaks observed during service, job completed."
Brandon C.
DISHWASHER LG LDF5545ST.ASTEEUS
Tyler B.
REFRIGERATOR KITCHENAID KSRB25FKSS02 Arrived on site for unit not cooling on rf side. Found diffuser motor stuck and rumbling. Replaced diffuser and tested good.
Arthur B.
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onsite for customer complaint of FF items freezing intermittently. Checked temperature and found RC @34F. Found damper stuck open. Will need to order control and return with damper. . All water connections were dry at time of service.; ordrng 1 WPW10631452 (cntrl-elec)
Leonardo C.
DISHWASHER JENN-AIR JDTSS244GP0 Arrived on site to test unit for unit leaking. Test unit and found unit leaning to the right due to unit not being leveled. Leveled unit correctly test unit and unit test good job complete
Brandon C.
VENTHOOD UNKNOWN UXT4230ADS2 "Arrived on site for customer complaint of fan not working, found filter was interfering with fan blade, I adjusted the filter, unit tested good."
Thomas L.
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for unit taking o long to complete a cycle. Mrs customer informed me that this unit is extremely noise just like the 1st unit that she had. 1st calibrated unit. Then ran test#2in diagnostics. The gear case is extremely noisy. All water connections are dry.; ordrng 1 W11035751 (gearcase) and 1 W11283592 (MOTOR)
Arthur B.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived onsite for customer complaint of no ice production and not cooling in FC section. Checked temperatures and found FC @ 29F, RC @41F. Found evaporator fans circulating air. Advised that unit will need new compressor to complete repair. ; ordrng 1 CNOTE (2HR JOB) and 1 W11025999 (compressor kit)"
Tyler B.
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site for unit not dispensing. Tested unit on 3 cycles with different water temps and dispensed soap all 3 times, all else checks good"
Andy B.
WASHER WHIRLPOOL WTW8040DW4 Arrived on site for washer overload code. Customer stated on arrival that normal loads are fine but big loads shows overload code. Customer had load in washer for me to see. (See SD-QuickPic) Checked for error codes and found only overload code. Tested unit empty and all operations were normal. Talked to customer and instructed on use and care and practice for best performance. Customer stated that she does not believe this to be normal performance and that sometimes this code comes up with just one quit in unit. Called tech line and spoke with Kevin (SR# 7725737934) Made aware of possible issues what was done and found. Was instructed that it is customer loading issues. Was instructed to instruct customer on use and care and practice for best performance. Did as instructed. No water leaks present at time of service.
Kevin B.
WASHER WHIRLPOOL MVWB880BW0 "Arrived on site and found bearings have failed, replaced kit and quoted repair for customer, no water leaks detected at time of service, job complete"
Thomas L.
DISHWASHER WHIRLPOOL WDT750SAHV0
Leonardo C.
OVEN WHIRLPOOL WOD77EC0HS00 Arrived on site to test unit for damaged door. Found front of door damaged on right side corner. Replaced door test unit and unit test good job complete.
Paul R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived onsite for the refrigerator with a no ice condition and not cooling well in either compartment. I found a refrigerant leak at the compressor where the condenser line was soldered in. Ordering c-notes, WPW10466675 compressor, & marking the prescreened dye dryer as UORV.; ordrng 1 C-NOTES (ORDERING SS TECH, 2 HOUR JOB.) and 1 WPW10466675 (COMPRESSOR)"
Arthur B.
REFRIGERATOR WHIRLPOOL GS5SHAXSQ01 "Arrived onsite to install new ice container and ice door kit to SxS refrigerator from my prior visit’s diagnosis. Removed and replaced all parts, reassembled and tested. Ice now dispenses as designed. No other issues found. All water connections were dry at time of service."
Joel G.
FREEZER FRIGIDAIRE FFH20F2QWC Arrived on site to install part I previously ordered. Replaced and verified operations. Unit starting to cool. Customer to give it 36-48 hrs till it reached set temps.
James C.
WASHER LG WM8000HVA Arrived on site and tested operation. I found cold water valve allowing water to constantly flow into washer. Installed new valve and tested operation. Unit tests good and no leaks found after repair. Job complete
Kevin B.
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and inspected refrigerator and found now there is no frost pattern showing on fresh food evaporator. Spoke with LM and evaporator was possibly punctured during thermistor replacement. Evaporator will need to be replaced. No water leaks from connections at time of service ; ordrng 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W10832994 (compressor) and 1 W11116006 (evaporator)
Leonardo C.
DISHWASHER KITCHENAID KDFE104DBL2 "Arrived on site to test unit for unit not working. Found unit getting water in but not spraying. Will need to replaced su,p and motor Will order new sump and motor WPW10605057. Will also replace control board. Office to reschedule ; ordrng 1 WPW10605057 (SUMP AND MOTOR )"
Lou S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the upper deli drawer shelf due to one of the tracks being broken. Tested the drawer and it operated as designed. No water leaks observed during service, job completed."
Brandon C.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for customer complaint of intermittent ice maker issue, I replaced ice maker, unit tested good."
Al R.
WASHER MAYTAG MVWX655DW1
Arthur B.
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite to install new washplate to top load washer from prior visit’s diagnosis. Removed and replaced washplate. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Arthur B.
DRYER ROPER RED4516FW0 "Arrived onsite to install new front door panel assembly on dryer from prior tech’s diagnosis. Removed and replaced panel, reused drum felt, reassembled and tested. Dryer works quietly as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Clif L.
ICE MACHINE KITCHENAID KUIP15PRXX0 Arrived on site today and noticed an ice machine that is not producing. Found cutter grid broken. Replaced cutter grid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Joel G.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived on site to install parts ordered by previous tech. Found FF defrost issue. Will need ff evap cover and main board replaced No leaks detected.; ordrng 1 W11167902 (cover-evap) and 1 W11167902 (cover-evap) and 1 W11177683 (cover-evap)
Luis M.
REFRIGERATOR WHIRLPOOL GD25DIXHB02 "Arrived on site for freezer not defrosting. Ran forced defrost, heater not energizing,removed cover found bimetal good. Found power lead to harness not making fully contact to power,reinstalled lead heater powered on. Defrosted evaporator"
Arthur B.
DISHWASHER KITCHENAID KDFE104DSS Arrived onsite for customer complaint of dishwasher not draining. Tested unit and confirmed issue. Found garbage disposal drain hose trapped. Removed blockage. Tested unit and unit now drains as intended. No other issues found. All water connections were dry at time of service.
Paul R.
REFRIGERATOR WHIRLPOOL GC5SHEXNB03 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the icemaker and the unit went thru a harvest and worked as designed. There were no water leaks present at the time of service. Call complete.
Jonathan S.
DRYER AMANA NED4655EW1
Tyler B.
MICROWAVE GE PEB7227SLSS "Arrived onsite for lever replacement, got door open, removed unit. Found lever broken, replaced lever and tested good"
Brandon C.
DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for customer complaint of unit having torn gasket, I replaced gasket, unit tested good."
Andy B.
WASHER MAYTAG MVWB835DC4 Arrived on site for washer leaving lent on clothes. Upon arrival customer showed me a shirt with white residue. Checked for error codes and found over load code. Ran a test cycle and found all operations to be normal. Found service pointer on issue (See SD-QuickPic) instructing to have customer search “White residue” on Maytag website to fine ways to help with issue. Showed to customer and instructed on use and care and practice for best performance. No water leaks present at time of service.
Clif L.
REFRIGERATOR FRIGIDAIRE FFTR1821TW Arrived on site to diagnose a refrigerator that is frosting in the freezer. Tested unit and found large gaps in cabinet liner. Liner will need to be sealed with food grade silicone to complete repairs an gasket will need to be shaped.; ordrng 1 5304469950 (sealant)
Lou S.
FREEZER WHIRLPOOL MZF34X16DW00 "arrived on site to ever not cooling. Upon further inspection, I found the unit operating as designed. Placed it in diagnostics and tested two times and it operated as designed. Removed the Evap cover ad found the evaporator with a good frost pattern. I found that the unit is plugged into a bad extension cord that appears to have been spliced and put back together. Moved the cord and the unit shut off and came back on. . No water connected to the unit. Job completed."
Joel G.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site to diagnose scratches on side of fridge. Scratches are on the sides on the cabinet. Called source, spoke w/ Andy, who says we can apply touch up paint but the indentation on some scratches can’t be repaired but it didn’t leave the factory.No leaks detected. File#7725741075.; ordrng 1 W10134625 (tuchup)"
Luis M.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for unit not defrosting. Defrosted freezer evaporator replaced thermistor harness assembly ran diagnostics heater,powered on unit working as designed.
Jonathan S.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 Arrived at home to install parts on refrigerator from last call. Gained access to drain pan and filter housing. Removed bad parts and installed new filter housing. Gained access to ice maker and replaced old part with new one. Ran diagnostics and all ran good. No leaking present.
Tyler B.
OVEN KITCHENAID KEBU107SSS03 Arrive back on site for control replacement. Replaced control and tested unit. Unit is now sending voltage to element but also found the element out of range and needs replaced. ordrng 1 WPW10207398 (elmnt-bake)
Andy B.
REFRIGERATOR KITCHENAID KFIS20XVMS2 Arrived on site for refrigerator not dispensing water or ice and UI not letting customer switch. Upon arrival found the lock was on. Pushed on the lock button for 3 seconds and was unlocked. Tested unit and all operations are normal. No water leaks present at time of service.
Joseph C.
DRYER AMANA NED4655EW1 Arrived on site for “unit not powering on” complaint. Inspected unit and found door switch broken. Removed and replaced door switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Leonardo C.
COOKTOP KITCHENAID FS40003003 Arrived on site to test unit for down draft not going up. Test unit and could not find power to unit. Advised customer to call electrician to check power.
Kevin B.
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Arrived on site and inspected refrigerator and found temperatures in both sections are +50° exposed evaporator and found ice on the top, took picture and sent to LM. Will need to bring back a new fresh food evaporator and compressor. No water leaks from connections at time of service.; ordrng 1 FRESHFOODEVAP (PART NOT GIVEN ON BREAKDOWN) and 1 W10143759 (drier (service)) and 1 W10276644 (compressor) and 1 WPW10537710 (pan-drip)"
Tyler B.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Arrived on site for unit not making ice. Found ice stuck half way in mold. Found ice stripper failed, replaced ice maker and tested good. No leaks on site"
Joseph C.
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for “not powering on” complaint. Inspected unit and found breaker leg to be weak. Recommend customer contact licensed electrician, to facilitate repairs. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Al R.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived to inspect ice maker issues.Confirmed the complaint and removed and replaced the ice maker.Reassembled and ice maker began cycling, filling and harvesting.Reassembled, all water lines were dry at the time of service.Job complete."
Al R.
WASHER WHIRLPOOL WFW8540FW1
Jonathan S.
REFRIGERATOR MAYTAG MFX2571XEB3 "Arrived on site for refrigerator leaking out of FC and UI panel not responding to touch. Inspected unit and work area, found previous scratches on floor from previous moved appliances. Had customer sign waiver for moving appliances. Performed diagnostics and drain tube frozen. Pulled unit out and found unit had duck bill drain line. Found UI NLA, found when reset unit UI was working properly and not needed. Removed failed drain line and installed updated drain line. Removed ice from FC and drain. Tested defrost cycle and found drain working correctly. Tested all other operations and tested good. No water leaks present.
Brandon C.
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site for customer complaint of unit not working sometimes and making sparking noise, I replaced interlocks, unit tested good."
Andy B.
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site for freezer not cooling. Tested and inspected unit and found unit not going into defrost. Ordering heater and harness. Office to schedule as customer needs ASAP appointment. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11103760 (HARNESS ) and 1 WPW10316428 (HEATER)
Andy B.
RANGE WHIRLPOOL WFG515S0ES1
Arthur B.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite to install new compressor and RC evaporator on French door refrigerator from prior tech’s diagnosis. Removed compressor and RC evaporator and installed new replacements using braising methods. Vacuumed unit down to -25. Charged unit with 5.5oz of R134a refrigerant. Reassembled and tested unit. Good airflow coming from evaporator and frost pattern. No other issues found. All water connections were dry at time of service.
Andy B.
RANGE WHIRLPOOL KDRS483VSS04 Arrived on site for range smoking. Customer showed video of some coming from right light at 18” oven. Removed and inspected. Found some food debris around light and cleaned. Inspected inside where light is installed and found no issues. Found issues with light itself. Ordering part. Office to schedule as customer needs ASAP appointment.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10307114 (LIGHT )
Tyler B.
OVEN SAMSUNG ne58f9500ss/AA Arrived on site for unit not baking. Found unit powered on but when selecting bake or broil it’ll make you enter temp probe. Heat for split second than say it preheated. Reset breaker with no fix. Removed all panels and user interface. Unplugged and re did all connections found bad connection on probe wires to user interface. Tested unit. No heating properly and user interface working as designed. ; ordrng 1 CNOTE (COLLECT 159.99 CC ON FILE)
Leonardo C.
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for damaged panel. Found panel damaged replaced panel no damaged found on new panel job complete.
Scott M.
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for washer not ending cycle . Ran diagnostics ,no error codes and unit ran test cycles normal . Also ran quick wash cycle on normal . All checked good . Couldn’t duplicate error . Called tech line to document . No water leaks detected at time of service . Job complete .Sr 7725738619"
Jonathan S.
WINE COOLER WHIRLPOOL WUB50X24HZ00 "Arrived on site for wine cooler not cooling. Per temperature test and found temperature within range. Inspected evaporator and found good frost pattern. Powered unit and off while measuring amp draw to compressor, found within range. Tested defrost cycle and found working. Found cabinet interfering with door and not allowing to close properly. Corrected unit and tested door opening and closing. All tested good, no water leaks present."
Brandon C.
WASHER MAYTAG SAV205DAWW "Arrived on site for customer complaint of unit stopping mid cycle, I tested unit, everything tested good. Possibly a faulty lid switch.
Clif L.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to replace previously ordered parts, and perform inspection on unit. Redirect those unit and all is working properly at this time and no parts or components have failed. Unit has been cooling properly for over a week and has been producing ice. No repairs are needed and no leaks were found at time of service."
Paul R.
DISHWASHER FRIGIDAIRE FDB1050REC0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the pump bracket and o’rings. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Thomas L.
WASHER MAYTAG MVWB835DW4 Arrived on site to repair unit that it is not filling properly per the customer. The customer loaded the unit and we observed it together. The washer filled properly for the load. I visited with the customer about all the times it filled and all the times it sprayed during the cycle. The customer did not know the unit operates this way. All operations are normal and all water connections are dry.
Clif L.
WASHER MAYTAG MVWX655DW0 Arrived on site to replace hub for water. Replaced part and tested unit. Found all is fully functional at this time and no leaks were found at time of service.
Arthur B.
DISHWASHER KITCHENAID KDTE304DSS0 "Arrived onsite for customer complaint of dishwasher leaking from bottom. Tested unit and found water leaking from diverter motor. Unit will need sump and motor assembly.
Luis M.
REFRIGERATOR JENN-AIR JS48PPDUDB00 Arrived on site for no cool. Removed evaporator cover found uv dye on evaporator diagnosed leak at evaporator. Replaced evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on,compressor reading +20 on low side and not pushing refrigerant through system diagnosed due to leak in system caused compressor failure,replaced compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.
Scott M.
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for unit bouncing around during spins . Turning tub bye hand ,can feel resistance. Ran diagnostics ,tub bounced a little . Ran drain and spin with a wet towel ,unit was jumping around quite a bit .will need to tub , two man .autho no water leaks at time . Please call to set return ; ordrng 1 2MAN and 1 AUTHO and 1 WPW10737541 (tub-outer)"
Thomas L.
REFRIGERATOR WHIRLPOOL KSSO48QTX00 Arrived on site for ice clumping in ice bin. Cannot remove been due to broken lever. Will need to research part number for a complete ice bin.; ordrng 1 CNOTES
Thomas L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to repair unit with upper rack that keeps falling down. Found that the adjusters have failed. Replaced adjusters and stops and all operations are now normal with no water leaks.
Thomas L.
REFRIGERATOR WHIRLPOOL WRX735SDBH00 Removed and replaced right fresh food section door gasket as it was leaking cold air. All water connections are dry.
Joel G.
WASHER LG WM8000HVA Arrived on site to diagnose washer not draining. Found faulty drain pump. Replaced and verified operations. No leaks detected. Drain is secure.
Kevin B.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and found customer has defrosted refrigerator, replaced evaporator harness in fresh food section. No water leaks detected at time of service, job complete"
Scott M.
DRYER WHIRLPOOL WED4815EW0 Arrived on site for no heat dryer . Found high limit had blowen . Replaced thermostat . Unit is now operating as normal . Did explained imporatance of cleaning vent out to avoid this from happening again. Cleaned out unit of lint . Job complete.
Lou S.
MICROWAVE WHIRLPOOL WMH31017HS2 "arrived on site to inspect microwave venthood light. Upon further inspection, the customer had replaced the old light with an LED light and it wouldn’t turn off. I removed and replaced the bulb and tested and it operated as designed. Job completed."
Leonardo C.
OVEN GE JT950S0A2SS Arrived on site to test unit for unit no having any power. Test unit and found burned and melted wires. Will need to order new main harness WB18T10104 and new lower harness WB18T10105 and conduit harness WB18K5540. ; ordrng 1 WB18K5540 (CONDUIT HARNESS ) and 1 WB18T10104 (MAIN HARNESS ) and 1 WB18T10105 (LOWER HARNESS )
Robert J.
WASHER MAYTAG MVWB835DC3 Arrived on job for complaints of unbalanced issue. Found that there was a broken leg on right rear side. Customer provided the part which was the leg. Installed new part and washer tested fine and no leaks detected. Complete
Jonathan S.
DRYER WHIRLPOOL WED6620HC0 Arrived on site for dryer making rattling noise and having burnt rubber smell. Performed diagnostics mode and tested unit. Found noise is from cabinet vibration. Adjusted front leveling feet. Found burnt plastic on inside drum vent. All tested good.
Joel G.
DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site to diagnose dishwasher not washing properly and not drying. Found heater error code. Ran diags and wash motor took a very long time to finally kick on indicating a faulty wash motor and, for safety, unit shuts off any electricity to heating element.
Al R.
DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived to inspect unit top rack issues.Confirmed the complaint and ordered the UPPER TRACK ASSEMBLY to complete the repair.Needs more work ; ordrng 1 W10913628 (UPPER TRACK ASSEMBLY LEFT HAND ) and 1 W10914507 (UPPER TRACK ASSEMBLY RIGHT HAND)
Arthur B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for customer complaint of icemaker not making ice on French door refrigerator. Removed ice bin and found bail arm hung up. Used food grade lubricant in icemaker bail arm. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Joseph C.
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for “dented dishwasher front panel bottom” complaint. Inspected unit and found bottom of front panel to be dented. Removed and replaced front panel. Found door not closing properly, due to poor quality installation. Realigned unit in cabinet. Door is now closing properly. No leaks detected, at time of service."
Robert J.
COOKTOP KITCHENAID KGCU467VSS02 Arrived on job to install parts ordered by previous technician. Determined that it was an installation issue. Met with builder and explained that shelve was too low causing the cook top to rest on the trim piece causing it to bend up. Builder will resolve issue. Complete.
Andy B.
DISHWASHER KITCHENAID KUDS01FLSS6
Andy B.
ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Robert J.
OVEN JENN-AIR JJW2730DS00 Arrived on job for complaints of an error message on display screen. Error code F2 E1 was displayed during testing. Replaced console with new and tested good.