"Arrived on site to replace previously diagnosed parts. Upon arrival customer stated unit began to cool again. Gained access to evaporator and found an ice ball has formed and there is condensation in the FC. Replaced heater (WPW10436849) and damper (WPW10257451) and tested unit, unit is now running as designed, no leaks detected, job complete."

"Arrived onsite for unit it making noise and not cooling. Inspected and found locked compressor. Unit amps up and kicked out on overload. Compressor needed. Tapped system and unit is pressurized. Evacuated system and replaced compressor, drier and access valve. Pulled vacuum and held. Charged per spec and tested. Unit is now functioning properly. Advised customer to give 48hrs for temperature to stabilize. Job complete"

"Arrived onsite to inspect washer not doing into cycle after filling with water upon arrival tried ran diagnostics found no error codes unit goes from filling water to wash never agitates, then goes to rinse and blinks on rinse bad motor ordering parts w11686050 W11607637 W11454372 W11454372 office to schedule ; ordrng 1 W11686050 (Motor) and 1 W11607637 (Control) and 1 W11454372 (Gearcase) and 1 W11665967 (Harness-wire)"

Arrived on-site for dryer not starting. Verified the issue. Getting good power. Found thermister is bad. Installed thermister (wp8577274) but still getting no power. Found the harness is melted. Ordering harness(W11310055) for return visit. ; ordrng 1 W11310055 (Harness)

"Arrived on site for dishwasher leaking . Ran diagnostics got fa2,fa4,8-2,7-1,fa5. Replaced sump and motor and fill valve . Ran diagnostics. And started normal. Wash cycle . No error codes and no leaks detected at time of service. Job complete"

"Arrived on site for a dryer that is not heating. Inspected unit and work area. I did confirm the customer's complaint and found no heat within the dryer, but the unit was tumbling. I checked voltage and found adequate voltage and polarity. I gained access to the interior parts and found the heating element was open, causing the issue. I replaced the heating element and tested the unit. The unit began to work and operate as designed. Call complete."

Arrived on site checked unit unit working as designed.

"Arrived onsite to inspect cooktop tripping breaker upon further inspection found heavy liquid spillage all over, cook top and down around igniters advised customer on findings & cleaning called safety with findings sr#7741539013 unit is working as designed no gas leaks detected during service"

"Arrived on site to test unit for not washing clothes. Upon arrival customer presented issue, blanket that she has washed still has powder detergent on it. She has washed it multiple times and it still hasnt washed off. Entered diagnostics, found not stored error codes. Started a test cycle with all components properly engaging. Replaced splutch (W10721967) and actuator (W11481722) as precautionary and ran a calibration cycle successfully. Unit is running as designed. Advised customer to put powder detergent on the bottom of the basket before the load is started to prevent detergent sticking to clothing items. No leaks detected, job complete."

Arrived on site and replaced console(W11598155). Unit is now working s designed. Job complete.

Arrived onsite to inspect dishwasher not draining upon further inspection found f9e1& f7e1 replaced drain pump W11412291 it is draining but not washing ordering parts Pump & motor W11460945 no leaks observed during service ; ordrng 1 W11460945 (Pump & motor)

"Arrived on site to test unit for not heating. Upon arrival engaged bake and broil element, no voltage sent to elements. Inspected terminal block, found L2 has arced due to loose nut and burned the spade off of the L2 wire on the oven side. Arc also melted the terminal block causing the lug to fall out. Unit will need a new terminal block and possibly wire harness if spade cannot be crimped on. Ordering parts, no parts installed, rescheduled for 05/21.; ordrng 1 WPW10245259 (Terminal block) and 1 W11616884 (Harness)"

"Arrived on site to inspect vent hood with lights that have come loose and hanging down. Upon futher i section, I found that the light assembly clips had deformed and weakened, causing them not to stay in place. I replaced the light assembly. The unit is now operating as designed. W11744508"

Arrived onsite to replace faulty valve. Replaced and tested. No leaks at this time. Job complete

"Arrived on site for dryer over heating. On arrival found f1e1. Customer also stated dryer worked ok on time dry but another auto s3nse cycle would over heating to the point the cloths couldn't be handled until it cooled off. I then found the harness to moister sensor bad as well as control bad. I'm ordering both W11728016 control, W11591405 harness res reduced customer for 05-23-25. ; ordrng 1 W11591405 (Harness)"

"Arrived on site for SAFETY leaking gas. Upon arrival, gas supply is shut off and tagged by gas company. Supply hose and connection have been tested and not leaking. Disassembled unit to inspect all parts. Used electronic sniffer and detecting leak around valve. Need to order valve assembly and call SAFETY during business hours. Left supply gas off and unit unplugged. Office to reschedule. ; ordrng 1 W11646259 (Valve assembly)"

"Arrived on site to replace previously diagnosed compressor, access valve and dye drier, replaced parts and charged system to 4.1oz of R-134a, unit development a good frost pattern, and is now running as designed if any other issues arise assurant is more then welcome to replace his unit since all they need is technicians authorization, at this time job complete installed WPW10750849, WPW10143759, W11506635"

"Arrived on site to inspect dishwasher, not drying dishes. Upon further inspection, I placed the unit into test mode and observed no error codes. I verified the function of the heater, and the heater tested good. I advised the customer on proper cycle use and proper detergent use. I also advised the customer that the water coming into the dishwasher needs to be 120 degrees to properly operate and to properly dry. The dishwasher is operating as designed. No parts needed. No water leaks observed during service."

"Called the customer, and the customer stated that he needed to reschedule. I scheduled the return service for 5/23.; schdld next appmnt for 5/23 FRI !"

"Arrived on site to reinstall dishwasher . Upon arrival , inspected unit. Found multiple screw holes but cannot install unit per customer request . Also customer explained how pod is not dropping from dispenser. Rand diagnostics and get error code F10-E1 error code for dispenser. Need to replace dispenser. Ordering dispenser and control. Customer is requesting JK only. Office to reschedule ; ordrng 1 W11412300 (Dispenser) and 1 W11591754 (Control)"

"Arrived on. Site for fridge not cooling properly. Found compressor running ,pulling 2-3 amps . Weak frost pattern on evap .fz @31 fresh Did find coils covered in dust . Cleaned coils off. Fridge may cool better . No repair on unit . House will demolished in 6 weeks . Collected 162.36 autho . 9M9JP3."

Arrived on site and replaced damaged console panel(W11175576). Unit is now working as designed. Job complete.

"Arrived on site for a dryer that will not start a cycle. Inspected unit and work area. The customer advised that the unit will turn on, but as soon as they press start, the unit will make a clicking noise and nothing will happen. I did confirm the customer's complaint and gained access to the thermal fuse. I found the thermal fuse open. I replaced the thermal fuse and checked all heating components. I found all showing within range and working properly. I checked behind the dryer and found a kink on their vent hose causing an airflow restriction. I did advise the customer that it appeared that was the main cause for their issue. The customer stated that they also may have a a problem with their vent cover up on the roof. I tested the dryer and found the dryer cycling properly. The unit is working and operating as designed. Call complete."

"Arrived on site to test unit for no power, tested unit found loose connection in junction box, fixed connection and tested, unit is now running as designed no leaks detected job complete no parts installed"

Arrived onsite for unit leaking from back. Found blocked drain tube causing drain pan to overflow and leak into freezer compartment and onto floor. Cleaned drain pan and flushed tube. Tested and unit is now draining properly. Job complete

Arrived onsite for unit making noise during spin cycle. Ran diagnostics and found stored error codes 6/3 overloading and 0/3 ACU can't hear MCU. Cleared codes and tested. Found noise from underneath unit. Inspected and found rotor bolt on the floor. Suspected overload cause unit to bottom out and un-threaded bolt. Secured bold and notified customer on load size. Job complete

"Arrived on site for a washing machine that is not starting a cycl. Inspected unit and work area. Upon arrival, the customer explained that this unit has not worked since they bought it and that when they start a cycle, it'll just hum and then do nothing. I ran the inner through diagnostics and found an F8 E1 (long fill) and F2 E1(Stuckkey) error codes. I ran the unit through my annual testing and found the cold water valve, not drawing in any water. I checked the valve at the wall and found the valve at the wall had been turned off. I turned on the cold water valve and ran the unit through testing. I found the unit began to work and operate as designed. I ran the unit through an auto test and the unit ran as designed. I had the customer start a cycle and we found the unit begin to fill and agitate as designed indicating the machine is fully operational. Call complete. No parts were installed."

No work performed. Customer had unit fixed since we couldn't get here until Friday. Closing call.

"Arrived on site to inspect washer making a loud banging during spin. Upon further inspection, I placed the machine into diagnostics and observed no error codes. I ran a small test load provided by the customer and was able to recreate the sound. I found that the hose and water lines were vibrating and banging against the wall behind the washer. I secured the waterlines and hose with zip ties. I retested the washer and it is no longer banging. No water leaks observed during service. No parts needed"

Arrived on site for long fill. Ran diagnostics checked for error codes f8 e1 stored long fill. Checked unit and found water turned off on hot side. Cleared error codes turned water on and ran test cycle. Tenant did 8nform me this issue started occurring when maintenance came to to looka water supply hose bib. Maintenance turned off water supply. Unit is now functioning properly and as designed to job completed

"Arrived on site to test unit for pump not disengage, tested unit found failed water level sensor on control, replaced control and tested, unit is now running as designed no leaks detected job complete installed W11607637"

"Arrived on site for cooling issue. At time of visit unit cooling correctly per customer unit will warm up then cool back down. Replaced the thermostat and heater control, powered unit on unit went into a defrost cycle. Wpw10366605,wp2315562"

"Arrived on site to inspect unit for scratches. Upon arrival identified scratches and documented. Replaced panel (W11620706) and inspected, unit now appears as designed. No one on site for signature. Job complete."

"Arrived on site to test unit for not heating enough. Upon arrival started a bake cycle, unit began to heat. After 10 minutes unit reached set preheat temp, was 10? off. Calibrated unit, unit now cycle from 335? to 365?. No one on site for signature. Unit is now running as designed, no gas leak detected, no parts installed, job complete."

"Arrived on site to test unit for not heating properly. Upon arrival started a bake cycle, heard spark and gas but no ignition. Found spark igniter positioned too far away from the burner tube. Repositioned spark igniter and tested, unit ignites on first spark every time. Started a 350? bake cycle and monitored with a thermocouple, after 10-15 minutes the unit reached set temp. Unit began to cycle between 335? to 365?. No one on site for signature. Unit is now running as designed, no gas leak detected, no parts installed, job complete."

"Arrived on site to inspect washer shaking and moving. Upon further inspection, I found a large hole in the wall to the left of the unit and a small dent on the front panel of the cabinet. I raised the top panel and found the tub ring damaged as well. I removed the tub ring and using my flashlight, I placed my flashlight inside the basket along the sides of the basket and found the balance holes were not fully punched through which is causing the unit to get off balanced per service pointer #W11684122. Also found that the dryer had damage to it from the washer getting off balanced. I inspected the suspension rods and the tub assembly and did not find any damages. I advised the customer that i am ordering the cabinet, basket, suspension rods, and tub ring and the office will contact them when the parts arrive to schedule return service. I recommended the customer contact Whirlpool customer service to discuss the repairs on the dryer. Ordering the basket, cabinet, tub ring and CNOTE-2 HOUR and return with all prescreened parts. RETURNING TECH TO REPLACE THE BASKET, CABINET, TUB RING AND SUSPENSION RODS. No water leaks observed during service. ; ordrng 1 W10596395 (Cabinet) and 1 W11213957 (Leveling feet kit) and 1 W11172199 (Basket) and 1 W11550886 (Tub ring) and 1 CNOTE (2 HOUR JOB)"

"Arrived on site for range tripping breaker during preheating of bake cycle only. On arrival i found the voltage readings at 244 L1&2, 122 L1n&L2n, 0g&n. Replaced w11182108 bake element, w10856603 broil element, & w11696067 control. Found amp draw to bake at 10 and broil 14. Found no voltage to ground during entire cooktime and unit heated to 500 without tripping breaker. Call complete."

"Arrived on site to test unit for only dispensing cold water during water faucet feature use. Upon arrival customer stated she seems to remember that the water faucet released warmer water. Verified concern, water faucet only dispensing cold water. Informed customer that the faucet feature is designed to only dispense cold water. Whatever temperature the water entering from the cold valve is what has to be used. At this time unit is running as designed, no leaks detected, no parts installed, job complete."

Arrived on site for washer not finishing cycles . Found door hard to close . Have to force door to latch . Ran diagnostics all checked normal. Found shaft on door latch rusted badly . Switch would periodically show open. Ordering latch . Reteun 5/23. No leaks detected at time of service ; ordrng 1 WPW10404412 (Door latch) and 1 WP8572611 (Vent)

"Arrived onsite for unit not cooling properly in RC. Found internal light not coming on, or control box. Door switch is extremely loose. Managed to get it to turn on but control is not responding. Also evap fan not coming on. Ordering Evaporator fan, control and light switch. Office to reschedule. Set to return the 21st. Contact on file is landlord, please have lanlord advise tenant ; ordrng 1 W11123941 (Door switch)"

WCE77US0HS01 Arrived on site for a cooktop not working. On arrival verified no burners working further inspection I found L2 wire was lose I tightened all wires and used electrical tape to make a better connection. I tested product and all burners working product works as it's designed no parts used.

Arrived on site to install all previously ordered parts. Did complete rebuild of door. Unit is operating as designed. No gas leaks present. Job complete

"Arrived on site to replace previously diagnosed cam, belt, shift actuator, motor, suspension, agitator and control, when removing thr agitator notice that the gear case was damaged also to to stripped agitator and needed to be replaced, replaced all parts and tested, unit is now running as designed no leaks detected job complete installed W11449840, W10721967, W11550891, W11239857, W10913953, W11026785, W11543994, W11396716"

"Arrived onsite for washer leaking. I found the vent came loose and hanging down allowing water to come out of the vent. I found the suspension to be shot which caused the vent to come off. Gonna order the vent and suspension for repair. Ordering 4x W10822553 Shock, W10142720 Vent, and W11398765 Hose exhaust. Office to RS. No leaks during testing. No parts installed.; ordrng 4 W10822553 (Shock)s and 1 W10142720 (Vent) and 1 W11398765 (Hose exhaust)"

Arrived on site to replace broken range door handle. Replaced door and tested unit is now functioning properly and as designed to. No one on site for signature job completed

"Arrived onsite for notnhavingnspun out one time. Found no leads for failure. No error codes, underside dry and tight. All base functions operating properly in diagnostics. Advised customer on findings and advised that an off balance load will not be able to spin out properly and amnual adjustment may be necessary before runn8ngnthe drain and spin cycle to complete a load. No parts."

"Arrived on site for making squeaky sound. Upon arrival, inspected and test unit. Cannot duplicate a noise issue. Tried unit a couple of times. Job complete"

"Arrived on site, i'm doing install previously diagnosed parts. Inspected unit and work area. I replaced the gear case, cam assembly, belt, and actuator. I tested the unit and found the unit began to work and operate as designed. Call complete. W10721967, W11481722, W11449840, and W11239857."

"Water will fill and wash, then it stops. Doesn't spin. Ran diagnostics and found f5e1, f8e1, f2e1, f7e1. With different error i went through manual test. Door locks, cold and hot water working, drain works, agitation and spin bot working, unit does not pass bounce test. Will need new suspension rods. Office will call to schedule. ; ordrng 1 W10780045 (Suspension)"

"Arrived on site for ice melting and moisture buildup around ice maker gasket . Both evaps free of frost build up. Ran temp checks fz 0, ice box 13,fresh 39.Ran IM test and got E5 error code . Did find gap in ice door . Ordering door and ice box gaskets . And perma gum . Set return 5/22 pm only . Nomwater leaks detected at time of service. ; ordrng 1 W11399564 (Ice door) and 1 WPW10280988 (Gasket) and 1 Permagum and 1 WPW10320706 (Gasket)"

"Arrived on site for 4 door refrigerator not cooling. On arrival found all fans and compressor running but compressor was hot but rest of highside lines were room temp and colder in some areas, found compressor failing to pump refrigerant through system. Ordering W10920204 rc evap coil, w11091622 fc evap coil, w10909729 convertible coil, w11675958 compressor, w11165514 condenser coil, wpw10143759 uv drier, W11506635 access valve. Need office to reschedule once availability of parts is known. Not available to sign; ordrng 1 W10920204 (Rc coil) and 1 w11091622 (Fc coil) and 1 w10909729 (Convertible coil) and 1 w11675958 (Compressor) and 1 w11165514 (Condenser coil) and 1 wpw10143759 (Uv drier) and 1 W11506635 (Access valve)"

Arrived on site for frost building up around container area. Upon arrival inspected unit. Found fill tube is out of position. Realigned tube and ran fill test. Unit is now filling correctly. No leaks present. Job complete

Arrived oniste for random ignitor function following a spill. Unit has since dried and unable to replicate any symptoms. Requested video be taken if symtpoms persisted. Adjusted small burner simmer to prevent unit flame from going out. No parts.

"Arrived on site for no ice. Icemaker not running through a forced cycle, replaced icemaker,icemaker ran throughma harvest and filled with water. Wpw10300022"

Arrived on site. Found upper fresh food led module strobing ordering a new led module. ; ordrng 1 W11527432 (Led module) and 1 W11396033 (Switch)

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the freezer door and spacer and tested the unit. The unit is now working and operating as designed. Call complete. W11371693 and WP489467.

Arrived on site for washer locking drain pump on randomly. On arrival found f3e1 in diagnostic. Replaced control w11606637 amd found washer working as designed with no leaks call complete.

Arrived on site to replace dented fridge door. Replaced door and tested unit is functioning properly and as designed to

"Arrived on site for washer leaking. On arrival confirmed issue and found no leaks from fill lines, drain hoses, or internal hoses. Found leak coming from dispenser and I replaced w11523105 drawer. Test3d unit and found washer working as designed. Call complete"

"Arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer advised that the unit has not had any further condensation built up on the mullion and there hasn't been any water leaking from the dispenser area. I inspected the right rc door gasket and found the flaps at the top of the mullion on the gasket wasn't completely flat. Using mymheat gun, I warmed the gasket and reshaped it and tested. The door is sealing properly at the mullion area. I checked the mullion and found it warm as it should be. No further repairs needed at this time. Unit is operating as designed and no water leaks observed during service, job completed."

"Arrived on site to diagnose dishwasher thats not running and beeping. Found float switch code triggered. Removed drip tray and found water in it. Ran unit and found no leaks coming from the cabinet or door. Opened door and found an exceptional amount of soap suds, due to dawn being used on accident. Helped clear suds which will return unit to normal operation. No parts needed. Call completed."

"Arrived on site and replaced gearcase(W11449840), belt(W11239857), cam(W10721967) and actuator(W11481722). Unit is now working as designd. Job completed"

"Arrived on site refrigerator needing w11436967 fc door. On arrival installed part and found door working as designed, not available to sign call complete"

Arrived on site to test unit for noise and not heating. Found noise coming from high voltage components. Unit is not a serviceable unit and needs replaced. Job complete.

Arrived on site for a refrigerator that has rust on both doors. Inspected unit and work area. I did confirm the customer's complaint and found spots of rust all over both doors. I went ahead and replaced both refrigerator and freezer doors and the name plate. The unit began to work and operate as designed. Call complete.

"Arrived on site for a wine cooler that is rubbing on the top near the hinge. Inspected unit and work area. The customer advised that she doesn't think that she needs a new door but that the hinge cover seems to be rubbing up against the door. I did confirm the customer's complaint and found that the unit had been pushed in further than the hinge cover would allow, causing the hinge cover to come forward and push down on the door. I pulled the wine cooler out a quarter of an inch and found it mold back into place. I showed the customer that the door was clearing the hinge cover. The customer advised that they did not need any other service and that everything else was working and operating as designed. Call complete. No parts were installed."

"Arrived on site to test unit for squeak sound.Upon arrival customer stated unit starts to make a scratching sound after a few minutes of running. Started a cycle, was able to mimic high pitch scratching noise. Was able to pinpoint noise to the bottom left roller bearing. Replaced both bearings, pulley and belt using a repair kit (4392065) and tested unit, after 10 minutes of running the sound did not come back. Unit is now running as designed, job complete."

Arrived onsite for drain pump running. On arrival unit was unplugged. Powered and drain pump kicked on. Ran diagnostics and found Error code for control board failure and pressure system failure. Will need control board replaced. Ordering control. ; ordrng 1 W11607637 (Control)

WTW6157PB0 Arrived on site for a washer leaking water. On arrival client stated washer was leaking after everything washer. Further inspection I found water was dripping from client home water valve. I uploaded a photo of the issue. No parts used product works as it's designed.

Arrived on site for a dishwasher that is leaking. Inspected unit and work area. The customer showed me a video of what appeared to be the wash motor leaking. I gained access to wash motor and confirmed that the wash motor was in fact leaking from the diverter. I replaced the wash motor assembly and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete. W11087376.

MHW5630HC3 Arrived on site for a washer spinning. On arrival I ran diagnostic and no error codes showed up. I ran a test and drain pump and little weak I took apart washer and tested drain pump readings were off just a bit I replaced drain pump and tested product is working as its designed no water leaks visible from main water supply.

Arrived onsite for not drying. Found f7e1 error and heater had open line. Repaired by replacing heater. Unit is now operating as designed. All checks good. W10518394

"Arrived on site to follow up on sealed system repair. Tapped system and found pressure present. Removed dryer and compressor. Installed new dryer and pressure tested for oil. Found lines clean. Replaced compressor and verified no leaks. Vacuumed down and then charged to mfr spec. Tested and verified compressor came on and began working properly. Parts used - W11506635, Wpw11635510, WPW10143759."

"Arrived on site for refrigerator not cooling. Customer says it was making a squirrel sound. Then the conteolmstarted freaking out and tuning off and on. It was unplugged and has since been working properly. Ran diagnsotics. Found the damper is making the noise, it shorted board and cause it to go crazy. Advised customer office will call to schedule. Forgot picture. ; ordrng 1 WPW10479155 (Damper)"

Arrived onsite to inspect dryer not drying upon further inspection found heating element burned out replaced thermal cut off & element Wp3387747 280148 tested cycles unit is working as designed

Arrived on site for refrigerator not cooling properly. Freezer was at 30 and 65. Can hear fans and compressor running. Found evaporator coil was frozen over. Ran defrost test. Confirmed heater is working in test 6. This proves bimetal and heater. Circuit is good. Will need evaporator sensor. Returning with diffuser and board as well just in case they are needed. Advised customer refrigerator must be unplugged and thawed 1 day before service. Office will call to schedule. Per Ms it will be covered. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11645127 (Diffuser)

"Arrived on site for a microwave that has no power. Inspected unit and work area. I opened the microwave door and found a visible dent on the cabinet that was punched outward. See photos. I found that the door was not able to close adequately and was causing the upper door switches to be deactivated prior to the bottom switches and thus blowing the thermal fuse. I called Whirlpool Techline and spoke to Derek SR# 7741586632. He advised that this unit had an actual goods issue date of 7/19/24 and to proceed in warranty. He asked about the issue, and when i told him about the bowing of the cabinet, he had me send him several photos of the issue in question. He advised that based on these photos, the unit would be sent to review and to make no further repairs at this time. He stated that there didn't appear to be any ability to fix this issue as the cabinet is not serviceable and to let the customer know that Whirlpool would be in contact with myself or the customer depending on the next steps. Call complete. No parts were installed ."

Arrived onsite for dishwasher panel not working. I found the console to be bowed up and leds not showing properly indicating that moisture has gotten to the ui and has failed. I was not sent the console only the ui was sent and if I were to replace the ui and not the console the issue will occur again. Gonna order W11460908 Console and return with all parts. RS for 05-23-2025. No leaks. No parts installed.; ordrng 1 W11460908 (Console)

"Arrived on site for washer. Tub is full of water. Complaint is not draing/finishing cycles. Found unit showing f9e1. Reset control and got into diagnostics. Only showing f9e1. Ran test and found deain pump not working. Check at drain pump and not getting any voltage. Checked bl-bk on control and getting 124. Will need new harness. Removed back panel and replaced harness and clip. Recalibrated and completed automatic test mode. All components pass, call complete."

"Arrived on site to inspect cooktop burner not working. Upon further inspection, I tested all of the cooktop burners and found the front left burner takes too long to ignite and the center burner flames are not complete. I adjusted the front left burner head and retested and it continues to take too long to ignite. I found the simmer orifice was clogged and cleaned it out and retested and it continues to fail. I removed and replaced the burner head kit and retested and it is now operating as designed. I disassembled the center burner head and cap assembly and cleaned the cooking grease and oils from it and reassembled the assembly and retested. Unit is operating as designed. No gas leaks detected during service, job completed. W11443594"

"Arrived on site for cook top controls not responding . Customer states controls have been working prior to Visit . Tested unit , all checked normal. Ran diagnostics did get key pad error message. Advised on software up date available. Also advised on moisture from cleaning may interfer with controls and to clean up any boil over liquid. No parts installed . Collected 162.36 authoC3MCEH, job complete"

"Arrived on site. Removed evaporator cover found ice ball on inlet,low pressure charge diagnosed a leak in the system. Replaced the evaporator, compressor and drier vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good checked frost pattern good. W11506635,wpw10143759,w11598434,w11727250"

Arrived on-site to install ordered parts. Installed gearcase(w11449841) andslider(w10734521) calibrated and cycled unit. No codes. Everything is working as designed.

"Arrived on-site for microwave not heating. I verified the issue. Was also making a humming sound. Installed mag(w10754299), diode(w11256462) and cap(w11678970)"

"MMV6190FZ2 Arrived on site for a otr microwave making loud noises. On arrival verified sounds took down otr microwave checked mag,and capacitor both have failed I replaced diode, mag,and capacitor. I then tested product is working as its designed."

"Arrived on-site for washer not spinning. I verified that it does drain but not spinning. Found the gearcase leaking oil. Belt is off drive. I'm ordering W10721967 splutch. W10721967 belt, W11385424 retainer, and gearcase(w11454734) for return visit. No parts used. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Splutch) and 1 W10721967 (Belt) and 1 W11385424 (Retainer)"

"Arrived onsite for washer unresponsive and tested. Found ui failure. Replaced console to repair. Unitnis now operating as designed, leveled front left support foot. Unit is now operating as designed. W11130341"

"Arrived on site to replace previously diagnosed control and UI, replaced parts and tested, unit is now running as designed no leaks detected job complete installed W11693834, W11696408"

Arrived onsite for prediagnosed parts upon arrival replaced heating element tested unit cycles unit is heating unit is working as designed

"MRFF4236RZ01 Arrived on site for a refrigerator with gasket issues. On arrival I verified issue right side RC gasket is torn but more serious issue was FC drawer was opening side ways . I checked railing for ice buildup didn't see any railing is off and will need to be replaced. I order all parts needed for repair. Office to reschedule for client returning parts will be needed. No water leaks visible from main water supply. ; ordrng 2 W11658402 (Slide)s and 2 12002497 (Gear)s and 1 W11489993 (Left rail) and 1 W11489994 (Right rail) and 1 W11028221 (Shaft rack), O-SMS tckt"

"Arrived on site to follow up on washer not spinning out clothes. Examined unit and ran spin. Heard the noise customer was referring to, coming from center of unit. Removed washplate and found the hub had almost been completely worn smooth, and no teeth left to grip gearcase shaft. Ordering new hub to resolve. Return visit set for 5/22. ; ordrng 1 W10528947 (Hub)"

"Arrived on site to diagnose dishwasher not cleaning dishes. On arrival found the unit would fill, but no wash motor action. Could not hear any noise from wash motor, and it is plugged in. Replaced wash motor to resolve. Tested unit and confirmed proper function. No water leaks found. Parts used - W11613570."

Could not find model or serial number. Spoke with Susie at the office and recommended customer to call Jen air. No charges

Arrived on site for moisture collecting inside refrigerator and doors not lining up. Removed kick plate. Adjusted leveling legs and lowered door into position. Door aligned. Found refrigerator door was notmsealing. Added permagum behind gasket. Used heat gunnto reform. Now unit is sealing. Call complete. ; used 1 212643 (Permagum) from stock

Arrived on site to test unit for unit tripping breaker. Test unit and found bake element still had old element. Ordering new element per service pointer. Rescheduled for 5/22 ; ordrng 1 W11182108 (Bake element)

"Arrived on site for water leaking. Found ice build up in drain,removed ice build up,cleared drain checked water drainage good,installed extension to fill tube ran icemaker test passed ran fill passed no leaks. No one available for signature. Wpw10496649"

"Arrived on site for ice build up. Checked seal good,flipped gasket,added washer to hinge remolded gasket. W489467"

"Unit 434. Arrived on site for unit not starting. Upon arrival, found LED lights on but will not start. Proceeded to replace W11637583 control. Tested unit and now unit is functioning as designed. No water leaks detected at this time. Tenant not home. No one available to sign."

Arrived onsite for unit tripping breaker. Confirmed failure. Per service pointer replaced control and elements. Heated to 500 degrees to perform turnoff. Unit is functioning properly. New build vacant home. No one onsite for signature.

"Arrived onsite for unit with cycle interrupting giving F8E4 error. 8/4 floatswitch and F1/E5 ACU failure . Ran test and confirmed unit is leaking however not clear from where. Need help identifying water components to order, for example, pump and motor assembly, valve etc. Setup is not ideal for testing. Maintenance may relocate unit for better accessibility. Getting with service team for parts. Also requesting 2 hrs. Left unit unplugged and advised tenet not to use. ; O-emld tckt"