We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Burnet, TX 78611
Maurice R
Job Details: 05/09/2023
Arrived onsite for previously diagnosed parts. Installed the door sleeves and the kitchen aid badge.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Bertram, TX 78605
Maurice R
Job Details: 05/09/2023
"Arrived onsite for previously diagnosed parts. Installed the pump, springs and sleeves. Tested unit In diagnostic mode and the unit operating as designed and there was no water leaks detected during service."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Fort Cavazos, TX 76544
Tyler
Job Details: 05/09/2023
Arrived on site for washer not completing cycles. Upon arrival confirmed issue and found f8e1 in diagnostics. Upon further testing I found cold side inlet valve not allowing any water in when 130v was applied. Found water pressure to valve good. Replaced valve then reassembled and tested unit. Found washer working as designed with no leaks. Call complete
We serviced a
KITCHENAID OVEN
Model KODE300ESS03
Near Georgetown, TX 78633
Lou
Job Details: 05/09/2023
"Arrived on site to inspect wall oven temps. Upon further inspection, using my multimeters, I placed the thermal couples in the center of the middle racks of the upper and lower ovens and tested both on Bake at 350 degrees. Testing the upper oven my temp readings were 376, 334, 354 for an average temp of 354 degrees. Testing the lower oven my temp readings were 396, 329, 361 for an average temp of 358 degrees. I advised the customer that the unit is operating as designed and made recommendations for use and care.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Belton, TX 76513
David Z
Job Details: 05/09/2023
Arrived on site to diagnose refrigerator with flashing lights. Found all LEDs flashing and blinking when doors are opened. Found the left rear RC light was dimmer than the others. Replaced that module and retested. Verified all lights on and solid. Repair completed.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Georgetown, TX 78626
Lou
Job Details: 05/09/2023
"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and found the unit is making normal usage noises. I explained to the builder that the unit has several moving parts and some make different noises than others and this unit is normal. Unit is heating as designed as well. No lint observed during service and no repairs needed at this time. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near New Braunfels, TX 78130
Andrey
Job Details: 05/09/2023
"Arrived on site to test unit for light issues, tested unit found bad light bulb, put a test light bulb to test function, light is dimming and turning off properly, advised customer to buy new light bulb and replace, job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Austin, TX 78728
Vincent
Job Details: 05/09/2023
Arrived on site for dishwasher in unit #2118. Inspected unit and work area. Tested unit and its operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Austin, TX 78754
Wesley
Job Details: 05/09/2023
Arrived onsite for no range function and found unit not operating because of no gas pressure to system. Advised builder that there is no gas pressure. All else checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM1
Near Temple, TX 76502
David Z
Job Details: 05/09/2023
"Arrived on site to follow up on dishwasher leaking water on the left side. Prior to arrive had customer run unit. On arrival I had not seen the unit leak yet. I cleaned off buildup / calcium on the left side of the door that had possibly leaked. Ran unit for another 20 minutes and did not see any leaks at all. Leak appears to be resolved at this time. Unit does have a good amount of buildup, so I recommended running some affresh to help break it up. Call complete."
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Buchanan Dam, TX 78609
Maurice R
Job Details: 05/09/2023
Arrived onsite for previously diagnosed parts. Installed the most and timer and tested the dryer. Ran the dryer for 20 minutes. The unit is operating as designed.
We serviced a
JENN-AIR RANGE
Model n/a
Near Austin, TX 78734
Leonardo
Job Details: 05/09/2023
Arrived on site to test unit for broiler not working and some burner flames to high. Test unit and could not find the model number. Unit needs new glow igniter for broiler and burner heads for burners. Cant order any parts because of model.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Dripping Springs, TX 78620
Luis
Job Details: 05/09/2023
"Arrived on site for no cool in fresh food section. Found evaporator cover incased in ice,removed cover found brown lead not fully inserting to harness connection to heater,defrosted evaporator replaced heater assembly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Georgetown, TX 78633
Lou
Job Details: 05/09/2023
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the ice maker and right RC door gasket. Using my heat gun, I heated the gasket and allowed it shape before installing. Tested the right RC door and the gasket is sealing all the way around. Tested the ice maker and it is operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Georgetown, TX 78628
Lou
Job Details: 05/09/2023
"Arrived on site to inspect refrigerator control panel not working and unit not cooling. Upon further inspection, I found the RC control panel displays flashing 888 and the unit is cool but not at set temp. Customer advised they recently had lightening strike maybe 50 yards from the home during recent storms. I cycled power to the unit and attempted to place the unit is program mode, but it failed each attempt. I found the compressor would not come on each time I cycled power. I removed and replaced the hv control at the back of the unit and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Austin, TX 78732
Paul
Job Details: 05/09/2023
"Arrived onsite for a refrigerator that the open door icon is on, none of the lights are working, there is ice build up in the FC, and the FC door is hard to open. I found some frost and ice build up in the FC that was caused by the door being cracked open due to the freezer switch froze in the open position. This caused the light module housing to get broken when the door was closed. I freed up the light switch but the switch is broken and causing the lights to time out and shut off. I found the FC rails good. The icemaker went into a harvest while I was here. ordrng 1 W11434460 (Housing) and 1 W11445850 (Switch)"
We serviced a
MAYTAG WASHER
Model MVWC565SW1
Near Kyle, TX 78640
Kevin
Job Details: 05/09/2023
"Arrived on site and replaced gear case, belt, agitator, actuator, cam kit diagnosed on previous visit. After replacement confirmed correct washer operation by running a calibration cycle and then a diagnostic cycle, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78701
Wesley
Job Details: 05/09/2023
Arrived onsite and repaired unit with failed cooling function by replacing compressor and drier and adding access valve. Pulled vacuum and charged system with 68g of r600a. unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Manor, TX 78653
Joe Z
Job Details: 05/09/2023
Arrived on site for drum not turning. Upon arrival test unit by turning drum by hand. The drum turned very loosely. Removed top of unit to inspect. Found the belt has failed. Need to replace belt. Replaced belt 341241. Test unit and is operating as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near San Marcos, TX 78666
Kevin
Job Details: 05/09/2023
"Arrived on site and found washer and dryer were crisscrossed, swapped location so waterlines and dryer vent meet up and doors no longer open to the middle. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pflugerville, TX 78660
Vincent
Job Details: 05/09/2023
"Arrived on site to install freezer door on refrigerator, inspected unit and work area. Installed unit and tested unit is now operating as designed. Job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS01
Near Bee Cave, TX 78738
Luis
Job Details: 05/09/2023
"#3043Arrived on site for no lights. Removed upper panel found arm extension not attached to hinge,found broken and missing screw from cam to hinge ordering parts to repair hinge and arm extension installation; ordrng 1 WP2320509 (Cam) and 1 WP8533980 (Screw) and 1 WPW10485980 (Hinge) and 1 W11500952 (Bushing)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Lakeway, TX 78734
Luis
Job Details: 05/09/2023
Arrived on site for no lights. Diagnosed a defective led per service pointer removed led module installed updated led module all leds working as designed. Repaired covered my project code S191AQ
We serviced a
UNKNOWN VENTHOOD
Model UXB0585KYS0
Near Austin, TX 78738
Leonardo
Job Details: 05/09/2023
Arrived on site to test unit for blower not working test unit and found harness missing from board to blower. Will need part research. ; ordrng 1 Partresearch (Part research)
We serviced a
WHIRLPOOL OVEN
Model WFE515S0JS3
Near Harker Heights, TX 76548
Tyler
Job Details: 05/09/2023
Arrived on site for range tripping breaker. Upon arrival ran multiple oven tests and confirmed complaint on each test. Called techline after replacing bake and broil elements and ran through more checks. Chris sr# 7736363473 and I narrowed down failure to ground strap being removed/damaged (per service pointer w11525530) from main harness assembly. Customer requesting office reschedule due to customer schedule to replace harness asm; ordrng 1 W11531756 (Harness wire)
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ4
Near New Braunfels, TX 78130
Andrew
Job Details: 05/09/2023
"Arrived on site to test unit for hot cooktop staying illuminated. Found molex connections were crossed from factory. Corrected wiring, unit now working as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Lorena, TX 76655
Jonathan M
Job Details: 05/09/2023
"arrived on site for a washing machine that is making whistling noises during agitation. Inspect the unit and work area. The customer advised that she knows that units are allowed but that they seen it seems to be louder than any of her previous models. She advised that during the agitation, she can hear the unit from the other room. Ran the unit through diagnostics and did not find any stored error codes. Ran the unit through an auto test in the unit ran as designed. Tested the unit in a normal wash cycle and verify the customers complaint but did explain that the noise is heard or normal for this machine. Customer advised that she just wanted to have the unit checked due to ongoing issue she said with all of her appliances. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78731
Paul
Job Details: 05/09/2023
"Arrived onsite for a refrigerator not cooling properly. I found the evaporator completely frosted over. I put the unit in a forced defrost and had 120VAC out of the control and at the molex connector entering the chassis. The unit either has a blown thermal fuse, bad heater, or a wire harness issue. I went over how to defrost the unit with the tenant. Ordering WPW10384183 thermistor and W11650660 heater.; ordrng 1 WPW10384183 (Thermistor) and 1 W11650660 (Heater)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS1
Near Austin, TX 78747
Leonardo
Job Details: 05/09/2023
Arrived on site to test unit for display turning on and off when trying to start the unit. Test unit and found display turning on and off when unit trying to start. Checked voltage and voltage test good. Voltage staying at 119v even when display turns off. Replaced console and unit still turning on and off ordering new control board office to reschedule ; ordrng 1 W11629912 (Control board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near New Braunfels, TX 78132
Andrew
Job Details: 05/09/2023
Arrived on site to test unit for temps warmer than setting. Found compressor running and extremely hot. Also found potential insulation. Documented findings with whirlpool and recommend sealed system and agreed potential insulation. Read disclaimer to customer of ongoing string of failures with specific unit. Sealed system components are covered ordrng 1 W11492867 (RC evap) and 1 WPW10608485 (FC evap) and 1 W10832994 (Compressor) and 1 WPW10143759 (UV drier) and 1 W10913906 (Access)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Austin, TX 78737
Scott
Job Details: 05/09/2023
"Arrived on site , replaced motor and blower wheel . Unit is now performing normally . Cleaned lint out of unit .
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Seguin, TX 78155
Andrey
Job Details: 05/09/2023
"Arrived on site to replace previously diagnosed control panel, moisture sensors and moisture sensor harness, replaced and tested, unit is now running as designed, advised customer that unit needs to be connected to Wi-Fi to receive proper updates, provided customer with Wi-Fi team number, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Manor, TX 78653
Joe Z
Job Details: 05/09/2023
Arrived on site to install previously ordered parts. Installed new icemaker and fill valve. Test unit and is operating as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Canyon Lake, TX 78132
Andrew
Job Details: 05/09/2023
Arrived on site to test unit for random humming/vibration sounds. Ran compressor at different speeds and found all noises are normal and part of normal operation. No leaks detected. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Leander, TX 78641
Gerry C
Job Details: 05/09/2023
"KRFC300ESS07 Arrived to inspect noise. I found the damper was excessively noisy and the customer presented a recording. I moved and replaced the damper and tested and the issue was resolved. During inspection, I found the right RC door was badly torn and there were signs of moisture within the RC chamber. Office to order gasket. No leaks served during service. Customer has requested GCO.; ordrng 1 W10830162 (RC Door Gasket) and 1 GCO (Tech GC Please)"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Austin, TX 78723
Joe Z
Job Details: 05/09/2023
"Arrived on site to install previously installed parts. Replaced terminal block, terminal kit, and cord. Test unit and is operating as designed"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Waco, TX 76701
Jonathan M
Job Details: 05/09/2023
"Arrived on site for a roof range. That is not making it past pre-heat. Inspected unit and work area. Customer advised the unit does not seem to get over 200? in the oven and they just bought this. Were on the unit through diagnostics, and did not find any stored air codes. tested the bake and broil elements and found them both working. Went to set a bake cycle and found the unit was set up in Celsius not Fahrenheit. Switch the unit over to Fahrenheit temperature units and tested the unit. From the unit heat up two or 350?F big and the unit is working as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Spicewood, TX 78669
Leonardo
Job Details: 05/09/2023
Arrived on site to test unit for unit not heating correctly this time. Test unit and found bad control board. Bake relay not closing to send power to bake element. Broiler work and convection work just not the bake element. Ordering new control board office to reschedule ; ordrng 1 W11308431 (Control board)
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near New Braunfels, TX 78132
Andrew
Job Details: 05/09/2023
"Arrived on site to test unit for error codes. Found errors f5e1(stuck UI) f2e1(lid lock failure) f3e1(pressure system fault) f7e5(shifter fault). Cleared codes and ran diagnostics. Found gearcase has failed. Recommend replacing gearcase, slider, stator, rotor, clutch, wash plate, latch, suspension, control, console and fill valves. Needing autho and 2hrs on return visit. Office to reschedule. ; ordrng 1 W11115283 (Panel) and 1 W11172234 (Valve assembly) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10902814 (Wash plate) and 1 W11130356 (Suspension)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near San Marcos, TX 78666
Andrey
Job Details: 05/09/2023
"Arrived on site to test unit for not cooling properly, tested unit found evaporator completely frozen over, heater is not activating in diagnostics, removed cover and found heater connector shorted out causing damage to heater connection, will need to replace heater with harness assembly, control, user interface and thermistor, ordering parts office to reschedule ; ordrng 1 W11650660 (Heater with harness assembly) and 1 W11518204 (User interface)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Austin, TX 78748
Leonardo
Job Details: 05/09/2023
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Santa Clara, TX 78124
Andrew
Job Details: 05/09/2023
Arrived on site to test unit for not drying properly. Found no stored error codes. High drain loop is installed. Ran diagnostics and verified element engaging. Advised customer to purge cold water from sink prior to using unit. Also advised on use of rinse aid and leaving door open when cycle completes for optimal drying. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW87HED1
Near Round Rock, TX 78664
Vincent
Job Details: 05/09/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was washer with error codes. Entered diagnostics and retrieved error codes F3E1, F9E1, F5E2 & F8E3. The drain pump was constantly running and did not sound good. Gained access to the drain pump to see if there was anything stuck and found nothing in it witch means drain pump is defective. Customer mentioned that she wanted the door gasket/ bellow replaced. Unit will need a new drain pump, pressure sensor and bellow. No leaks where observed during service. Customer requested to be on cancellation list. ordrng 1 W11106747 (Bellow) and 1 WPW10605427 (Drain pump) and 1 WPW10448876 (Pressure switch)"
We serviced a
WHIRLPOOL COOKTOP
Model WFE525S0JZ0
Near Santa Clara, TX 78124
Andrey
Job Details: 05/09/2023
"Arrived on site to test unit for cracked cooktop, customer stated that they were cooking and heard a crack, inspected top found no impact point but to Is cracked do to stress, replaced top, unit now functioning as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Cedar Park, TX 78613
Gerry C
Job Details: 05/09/2023
"CAE2745FQ0 Arrived to inspect washer stalling. Upon arrival, I found the unit had a slight amount of water within the tub, only what the customer could not bucket out. Within service test mode, the unit would not drain and I inspected further. F5E1 and F9E1 were stored in memory and I cleared and verified. I found the wiring had failed and I corrected, taking additional remediation steps to prevent future failure. During service to the harness, I found the gear case lower seals had ruptured and substantial oil leakage had developed. I advised the customer the unit would require the gear case, belt and cam ; ordrng 1 W11159068 (Gear Case) and 1 W11213879 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Clifton, TX 76634
Jonathan M
Job Details: 05/09/2023
Arrived on site for a washing machine that has a loose agitator. Inspected unit and work area. Customer advised the agitator completely snapped during a wash cycle a week ago. Did confirm the agitator was broken and replaced the agitator. Tested the unit and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Austin, TX 78739
Scott
Job Details: 05/09/2023
Arrived on site for frost in freezer and diffuser door making a lot of noise in diagnostics. Ordering FZ door rails and dampener. No water leaks detected at this time. Call to set return .; ordrng 1 WPW10196393 (Dampner) and 2 W11265130 (Rails)s
We serviced a
WHIRLPOOL DISHWASHER
Model wdt750sahz0
Near San Marcos, TX 78666
Kevin
Job Details: 05/09/2023
"Arrived on site and found saved error code 4/3, 6/1, 7/1. Found during diagnostic cycle that wash motor has failed. After replacing wash motor dishwasher is working properly. Recommended the customer run hot water at sink until its hottest point before starting the dishwasher. Also discussed correct detergent usage, job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Pflugerville, TX 78660
Vincent
Job Details: 05/09/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was unit shaking. Tested unit and the suspension is out and also the gearcase is leaking and the latch is not responding. Im ordering the latch and returning with all prescreened parts. No leaks where observed during service. Error codes stored F1E2 F5E1 F5E3. ; ordrng 1 W11307244 (Latch)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Georgetown, TX 78633
Lou
Job Details: 05/09/2023
"Arrived on site to inspect microwave not working. Upon further inspection, I found the clock on and keeping time. The customer advised the unit doesnt heat. Using my microwave tester, I tested the unit for 30 seconds and found it not heating. I pulled the unit down from the wall and removed the cover. Tested the magnetron, capacitor, diode and found them bad. I removed and replaced the magnetron, capacitor and diode and retested. Unit is operating as designed. I reassembled the unit and placed it back in its space and retested and unit continues to operate as designed. Job completed."
We serviced a
WHIRLPOOL FREEZER
Model KSSS42QDX02
Near Killeen, TX 76542
Tyler
Job Details: 05/09/2023
Arrived on site for refrigerator not cooling properly. Upon arrival conf8rmed complaint and found evap fan motor stuck and not operating even with sable 120v. Tapped fan motor and found evap fan running. P99K9J WP4389155 evap fan motor will need to be ordered if issue comes back. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Round Rock, TX 78681
Kimo
Job Details: 05/09/2023
Arrived onsite for a refrigerator that is not cooling. Upon inspection I found that the refrigerator was running I checked the compressor and found it running at 1.2amos I checked the evap and found a good frost pattern and the evap fan running. I checked the heater and found it good. I replace the control and found the unit operating as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near New Braunfels, TX 78130
Andrew
Job Details: 05/09/2023
Arrived on site to test unit for ice dispensing issues. Found separator was not sealing properly and not opening at times. Scheduled for 5/24 per customer request. ; ordrng 1 WPW10353552 (Ice door/serperator)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near San Marcos, TX 78666
Kevin
Job Details: 05/09/2023
"Arrived on site and found saved error code for motor fault, replaced control board with no positive effect, will need to bring back motor and have harness on hand if needed, ordrng 1 W10843660 (Harness) and 1 W10850134 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elgin, TX 78621
Joe Z
Job Details: 05/09/2023
Arrived on site to install previously ordered parts. Upon arrival replaced control. Removed evaporator cover to access heater. Found harness to heater is not secured. Checked resistance of thermistor and is good. Checked resistance on heater and is good. Secured connection to heater and forced heater on diagnostics and pulling correct amperage. Confirmed heat from element. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Austin, TX 78730
Paul
Job Details: 05/09/2023
Arrived onsite for a refrigerator not making ice properly. The tenant stated it hasnt made any ice for weeks now. I found the FC at 5 degrees on arrival. I could manually put the icemaker in a harvest and it filled correctly but it is not going into a harvest on its own. The icemaker will need to be replaced. Ordering W11565638 icemaker. Office to RS.; ordrng 1 W11565638 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Killeen, TX 76549
Tyler
Job Details: 05/09/2023
Arrived on site for refrigerator making a loud noise. Upon arrival confirmed issue. Found cause of noise was refrigerant lines in compressor compartment touch8ng metal housing. Added sound pads and repositioned foam blocks behind unit to proper position. Dampened noise as much as possible and found unit working as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Woodway, TX 76712
Jonathan M
Job Details: 05/09/2023
"Arrived on site for a refrigerator that is frosting up in the freezer section over the evaporator coils. Inspected unit and work area. Ran the unit through the defrost circuit test and found the defrost thermistor shorted, indicating a good defrost thermistor. Gained access to the control and checked resistance through the heater. Found 30 ohms of resistance through the heater, indicating a good heater. Took an amp draw off of the heater wire after forcing it through defrost and found registering 3.7 to 3.8 A under load. found the evaporator fan and refrigerator and freezer thermistors within range. Spoke to SW, and was advised that based on all these checks the issue would most likely be with the main control.
We serviced a
WHIRLPOOL OVEN
Model RMC275PVS01
Near Burnet, TX 78611
Maurice R
Job Details: 05/09/2023
"Arrived onsite for previously diagnosed parts. Installed the transformer in the unit, tested 5he MW and heated a cup water for 2 minutes and it was 210?. The unit is operating as designed.
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Austin, TX 78731
Scott
Job Details: 05/09/2023
Arrived on site for unit not starting and cant get lint filter back into unit . Found screw from manufacturing he fallen into slot for screen . Instructed on holding start button down till all lights on panel are lit . No other issues found . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Braunfels, TX 78130
Andrew
Job Details: 05/09/2023
Arrived on site to test unit for tripping breaker when icemaker on. Found ice mold was leaking causing water to leak and build up in icemaker motor components. Replaced icemaker and harness using kit. Unit working as designed. No leaks detected.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78758
Wesley
Job Details: 05/09/2023
Arrived onsite and replaced control per diagnosis. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Austin, TX 78738
Luis
Job Details: 05/09/2023
"Arrived on site found unit makes too much ice and doesnt drain,replaced defective drain pump and bin thermistor ran diagnostics water drained from pump no leaks at tubing or water connections"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Belton, TX 76513
David Z
Job Details: 05/09/2023
"Arrived on site to diagnose refrigerator that was not cooling in the RC. Examined and verified high temps in RC, and colder temp in freezer. Found no cold air coming into RC with damper open. Removed evap cover and found evap was covered with ice, down to the sides of the evap casing as well. I tested the defrost system and verified unit will turn on a forced defrost. I reset the unit and set defrost to static / standard. Melted down all the ice buildup in freezer. Advised customer if issue returns we will need to replace the FC harness and control.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Leander, TX 78641
Kimo
Job Details: 05/09/2023
"Arrived onsite for a washer that is making a rattling noise when in drain and spinning. Upon testing the unit I could,not duplicate the noise I did howler leave the unit and ran the unit several time and found all normal. No leaks found at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Marcos, TX 78666
Andrey
Job Details: 05/09/2023
"Arrived on site to replace previously diagnosed sump assembly, replaced part and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Austin, TX 78744
Scott
Job Details: 05/09/2023
"Arrived on site for range tripping breaker still. Ran bake test first . Unit tripped breaker as soon as broiled came on to assist . Ran broil only and preheated normally . Ran bake and was on for 30 mins , did not trip breaker . Called tech line . Re ran all voltage and amp and tech recommended changing breaker . Sr 7736365764. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Round Rock, TX 78681
Kimo
Job Details: 05/09/2023
Arrived onsite for a DW that is leaking upon inspection I found the leak coming from the sump&motor. I installed the new sump&motor and tested the unit and found that the leak was gone and the unit operated as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Seguin, TX 78155
Andrey
Job Details: 05/09/2023
"Arrived on site to test unit for no ice and no water dispensing, tested unit found customer has not allowed to reservoir to fill up all the the way, help down the paddle for 10 -15 seconds and water started to flow, ice maker completed diagnostics cycle and filled with water, unit is running as designed, job complete"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Rogers, TX 76569
David Z
Job Details: 05/09/2023
"Arrived on site to diagnose washer not starting. Customer says unit would lock, spin and skip to done. Tested unit on several cycles and found all of them working properly. Voltage and polarity good, drain good. Found no error codes and no capacitor sauce under the unit. Unit is working as designed at time of service. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB00
Near Leander, TX 78641
Kimo
Job Details: 05/09/2023
Arrived onsite for a refrigerator that is not making ice . Upon inspection I found that the ice maker harvested with no issues and there was ice in the ice bin. I did fin that the freezer door was not sealing properly which could cause issues with ice production. I adjusted the doors and the chassis and found that the doors are now sealing well. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE00
Near Santa Clara, TX 78124
Andrey
Job Details: 05/09/2023
"Arrived on site to test unit for power outage light on, tested unit found that once acknowledged, the light turns off, unit is only stating that there was a power outage, smudges on the door are factory oil marks and can be removed with proper cleaner, advised contractor to use different cleaner if one does not work, freezer door is hitting cabinet advised contractor to create a 1/8 gap between RC and FC door, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Leander, TX 78641
Gerry C
Job Details: 05/09/2023
"WCG97US0HS00 Arrived to inspect no operation. The customer described an issue with ignition, after cleaning the burners. I inspected and found the unit operating as designed and provided cleaning and operation instructions to the customer. Operational test good, no gas leaks detected during service."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Kyle, TX 78640
Leonardo
Job Details: 05/09/2023
Arrived on site to test unit for unit falling. Found hinges broken. Replaced hinges test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1170LW00
Near Harker Heights, TX 76548
Tyler
Job Details: 05/09/2023
Arrived on site for microwa randomly tripping breaker. Upon arriving I found unit had power. Ran multiple 5 and 10 minute ice and water bowl tests but couldnt replicate breaker tripping. Called techline and spoke with Rob sr#7735799852. Found gfci breaker is cause of issue. Microwave isnt the issue or it would be causing breaker to trip on every single use. Will need findings reported to PM. Call complete
We serviced a
LG REFRIGERATOR
Model LFXC24796S/00
Near Georgetown, TX 78633
Lou
Job Details: 05/09/2023
"Arrived on site to inspect refrigerator water filter issues. Upon further inspection, the customer advised that they are having difficulties replacing the water filter and cannot get a new filter installed and its leaking as well. I removed the food items and the top shelf and I was able to get the filter installed and I demonstrated to the customer the easier way to install it. Once installed, I did not find it leaking water. Tested the water dispenser and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Cedar Park, TX 78613
Kimo
Job Details: 05/09/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed the rollers and the element and tested the unit and found unit operating as designed.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Austin, TX 78742
Scott
Job Details: 05/09/2023
Arrived on site for drain pump running . Found unit in drain mode . Did power button reset . Ran diagnostics no error codes . Pass diagnostic test . Found also outlet has a hot neutral. Recommendation to fix ground issues . No water leaks detected at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model MEDC200XW2
Near Austin, TX 78752
Joe Z
Job Details: 05/08/2023
Arrived on site for unit not drying. Upon arrival test unit and heats but is not venting. Used vent test and test failed. Disconnected vent hose from unit and test now passed. Found birds nest blocking exterior of home. Removed birds nest and test unit. Unit is now operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Killeen, TX 76543
Tyler
Job Details: 05/08/2023
Arrived on site for refrigerator needing previously diagnosed valve and ice maker. Upon arrival installed both parts. Found unit could harvest and fill without errors or leaks. U it working as designed and informed customer to give unit 24 hrs to fill bucket. Call complete
We serviced a
WHIRLPOOL DRYER
Model LGN2000PW1
Near Austin, TX 78745
Andrey
Job Details: 05/08/2023
"Arrived on site to replace previously diagnosed door switch, replaced switch and tested, unit is now running as designed collected, job completed"
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW2
Near Georgetown, TX 78626
David Z
Job Details: 05/08/2023
Arrived on site to follow up on washer not draining. Accessed rear of machine and checked harnesses and found the lower harness was where the neutral was dropping. Replaced lower harness and tested. Verified unit draining properly with maintenance present to verify. Repair completed.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Temple, TX 76502
Tyler
Job Details: 05/08/2023
Arrived on site for dryer not heating correctly. Upon arrival confirmed failure but found no errors in diagnostics. After disassembly of unit I found element showing signs of groundings out and warping as well as output thermistor failing to read air temps. Replaced element and thermistor. Retested unit and found it functioning as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, TX 78701
Scott
Job Details: 05/08/2023
"Arrived on site for washer not responding . Found drain pump just running . Did 5 second start button reset . Ran diagnostics,no error codes . Passed diagnostics wash . Did find customer is using a non HE detergent. Recommended HE only . No water leaks detected at this time. Job complete"
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS3
Near Austin, TX 78723
Joe Z
Job Details: 05/08/2023
Arrived on site for unit making noise. Test unit and found noise coming from blower wheel. Remove blower and inspected. Found wheel is warped. Need to replace blower assembly. Replaced blower wheel assembly W11106377. Test unit and unit is operating as designed. Job complete
We serviced a
GE DISHWASHER
Model GDWT368V55SS
Near Cedar Park, TX 78613
Kimo
Job Details: 05/08/2023
Arrived onsite for a DW in need of a check up because cx is selling the home and wants to make sure that the unit is operating as it should. Upon arrival I ran the unit in a light wash cycle and found that the unit was operating was designed no leaks at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Lakeway, TX 78734
Luis
Job Details: 05/08/2023
"Arrived on site for loud noise. Power cycled unit noise from damper control,replaced defective damper control powered unit on noise no longer present.
We serviced a
WHIRLPOOL GAS DRYER
Model WGD90HEFC0
Near Austin, TX 78723
Joe Z
Job Details: 05/08/2023
"Arrived on site for a SAFTEY leaking gas. Upon arrival gas is off and tagged by fire department. Turned gas on and did not get leak detection right away. After several minutes found gas is leaking from inside unit. Disassembled unit to access burner assembly. Using electronic meter and liquid detector, found leak coming from the regulator on the burner assembly. Need to replace burner assembly. Contacted SAFTEY. Let them know the findings WAS GIVEN W16ZPC1WPL1. Replaced burner assembly. Checked for leaks an no leaks detected. Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Leander, TX 78641
Maurice R
Job Details: 05/08/2023
"Arrived onsite for previously diagnosed parts, installed the grates, tested to make sure they stayed in place and dont slide. It is operating as designed and no gas leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Georgetown, TX 78628
David Z
Job Details: 05/08/2023
"Arrived on site to diagnose dishwasher that was not starting or running loads. On arrival customer said unit does turn on, but had thrown an error when trying to start, and had soapy water coming out the front. Diagnostics showed no error codes present, but likely was an F8E4 for the float switch. I asked what soap customer was using, and they had used some gain dish soap and not dishwasher detergent, causing a huge amount of suds and foam. Unit has since evaporated the water and is working properly. Advised to use correct soap for unit. Repair completed."
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Driftwood, TX 78619
Leonardo
Job Details: 05/08/2023
Arrived on site to test unit for left front burner not igniting. Test unit and found burner was clogged with black suds due to unit not being converter to LP for 3 months. Unit is converted Now and customer was asking about suds all over the burner and large oven. Advised customer to try to clean as much as possible that we will not be able to replaced them. I cleaned the left front burner and burner igniting correctly at this time job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Georgetown, TX 78633
David Z
Job Details: 05/08/2023
Arrived on site to install new door gasket to resolve leaks / deformed gasket. Replaced gasket and tested. Verified good fitment with no gaps or issues. Repair completed.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Meadowlakes, TX 78654
Lou
Job Details: 05/08/2023
"Arrived on site to inspect dishwasher not filling with water. Upon further inspection, I placed the unit in diagnostics showing error code F9E1 and F7E1. Cleared the codes and tested and the unit would not dispense water into the tub. I removed he unit from the cabinets onto my floor protector and removed and replaced the sump/motor assembly and reassembled and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW07
Near Buda, TX 78610
Kevin
Job Details: 05/08/2023
"Arrived on site and inspected refrigerator and found ice production is good but will not dispense. Found ice bin is jammed with ice near chute. Removed all ice and thawed out ice bin and after reinstalling it is working correctly, job complete"
We serviced a
GE RANGE
Model PGS975SEP3SS
Near Pflugerville, TX 78660
Matthew
Job Details: 05/08/2023
Arrived onsite for oven not heating. Upon arrival inspected unit found igniter received 120 vac but not energizing. Inspected further and found igniter wires fallen apart. Replaced igniter and tested. Unit is functioning properly. Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Austin, TX 78724
Matthew
Job Details: 05/08/2023
"Arrived onsite to replace faulty compressor. Replaced compressor, dryer and access valve. Pulled vacuum but did not hold. Charged with nitrogen and was loosing pressure. Disassembled evaporator compartment and checked for leaks. Found bubbling coming from in between freezer and fridge compartment in center divider. Called tech line and spoke to Spoke to Bruce SR#7736355038. Sprayed down area with bubble solution and identified leak for tech line. Whirlpool will contact customer on moving forward. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHM
Near Austin, TX 78701
Scott
Job Details: 05/08/2023
Arrived on site for dishwasher not draining . Found plug in disposal still present . Removed plug . Unit is now praising properly . No other issues found . No water leaks detected at this time. Job complete .
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78745
Andrey
Job Details: 05/08/2023
"Arrived on site to test unit for knocking noise, tested unit found a off balance error code, customer stated that it ran good on first cycle but started to bang on the next, ran full diagnostics cycle, all components working properly, gear case has no signs of failure, explained to customer the basic operating procedures, if it happens again pause cycle a adjust cloth , unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV01
Near Killeen, TX 76542
Tyler
Job Details: 05/08/2023
Arrived on site for refrigerator. Upon arrival customer wasnt aware unit wasnt dispatched oow. Customer wanted to contact whirlpool before proceeding with any repairs. No service preformed call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Round Rock, TX 78681
Kimo
Job Details: 05/08/2023
Arrived onsite for DW that is not starting. Upon inspection I found that the knock out in the disposal was not removed causing the drain pump not to pump the water out of the unit causing the unit to think its flooded so it wouldnt start. I removed the knock out and tested the unit several times and found the the unit s now operating as designed.