Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/07/2018
Model EB2SHKXVD02, Arrived on call for drain iced over and running on to floor and air return and supply blocked with ice preventing air to fresh food section,, cleared all ice from drain and evap coil and supply air and return air and all checks good, getting good air flow to fresh food section and installed new drain tube and all checks good, call complete, no water leaks at time of call, call complete, collected remaining balance of 172.67
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/07/2018
Model EB2SHKXVD02, Arrived on call for drain iced over and running on to floor and air return and supply blocked with ice preventing air to fresh food section,, cleared all ice from drain and evap coil and supply air and return air and all checks good, getting good air flow to fresh food section and installed new drain tube and all checks good, call complete, no water leaks at time of call, call complete, collected remaining balance of 172.67
Near Austin, TX 78704
Carlos G.
Job Details: 05/07/2018
Arrived onsite for customer compliant popping noise.
Near Killeen, TX 76542
Dona
Job Details: 05/07/2018
Arrived on site for f3 e1 error, found trap to pressure hose clogged off with build up, customer stated that unit was not creating error on every load. Replaced trap. Filled, washed, drain, and spun accordingly with no error 2 x, all water connections dry. Discussed with customer possible over sudsing as well.
Near Kingsland, TX 78639
Thomas L.
Job Details: 05/07/2018
Arrived on site for no ice and no ice dispenser operation. Replaced failed icemaker controls and failed dispenser motor. Operations now test normal. All water connections were dry.
Near New Braunfels, TX 78132
Daniel A.
Job Details: 05/07/2018
WDT720PADM2 Dishwasher not draining (new home ). Check valve on drain hose not positioned properly/opening fully to allow water to drain. Verified drain pump operation. Checked water inlet and drain hoses. No leaks detected
Near Killeen, TX 76542
Dona
Job Details: 05/07/2018
Arrived on site for unit shaking during cycle, found right hand side of washer front screw missing , screws on toe kick missing as well. Put screws back in unit and ran unit with clothing. Unit is running to spec, but flooring is weak causing some movement. Unit is on a pedestal. Leveled unit as much as possible. Customer will need to reinforce flooring. All water connections dry
Near New Braunfels, TX 78132
Daniel A.
Job Details: 05/07/2018
WRF767SDEM01 Not cooling in refrigerator compartment. Not defrosting/drain pan frozen over. Replaced and repositioned refrigerator evaporator fan motor/thermistor. Defrosted refrigerator evaporator. Normal operation after service
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 05/07/2018
Model WFE515S0EB0, Arrived on call for sparking noise like unit is shorting when running top burners, found prior all 4 infinite switches are bad, replaced all 4 infinite switches and checked operation and all checked good, call complete.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 05/07/2018
Model WFE515S0EB0, Arrived on call for sparking noise like unit is shorting when running top burners, found prior all 4 infinite switches are bad, replaced all 4 infinite switches and checked operation and all checked good, call complete.
Near Austin, TX 78704
Carlos G.
Job Details: 05/07/2018
Arrived onsite for customer compliant of UI not responding. Checked components and found a faulty UI. Normal wear and tear. Removed and replaced UI assembly. Ran test cycle and all checks ok now. Job complete.
Near Austin, TX 78704
Carlos G.
Job Details: 05/07/2018
Arrived onsite for customer compliant of UI not responding. Checked components and found a faulty UI. Normal wear and tear. Removed and replaced UI assembly. Ran test cycle and all checks ok now. Job complete.
Near Leander, TX 78641
Lou
Job Details: 05/07/2018
arrived on site to inspect washer not dispensing cold water. I placed the unit in diagnostics and found that the unit would dispense cold water and hot and then both together. However, when I ran the unit on normal mode, the cold water would not dispense. I replaced the control and calibrated the unit then tested the unit. Again, the cold would dispense in test mode but when operating in normal wash mode, the cold would not dispense. I ohmed the water inlet valve and the valve is open. Office to order water inlet valve and schedule return service for 05/09/18. No water leaks observed during service.
Near Burnet, TX 78611
Thomas L.
Job Details: 05/07/2018
Arrived on site for Noisey operation. Found fresh food temp at 38 and freezer temp at -3. All operations were normal and quiet. Customer had defrosted the unit prior several days ago. Suspect defrost cycle problem. However defrost heater energized in diagnostics testing. All water connections were dry. Customer to observe u it operations.
Near Killeen, TX 76549
Dona
Job Details: 05/07/2018
Arrived on site for range seems to hot. Found unit running a little high. Recalibrated unit. Showed customer how to calibrate machine. Unit checks good after recalibrate.
Near Killeen, TX 76549
Dona
Job Details: 05/07/2018
Arrived on site for unit taking longer to heat, showed customer reheat, operations, timed cook operations, all options. Verified water is boiling within one and a half minutes. All operations checked good.
Near Austin, TX 78737
Brandon
Job Details: 05/07/2018
Arrived on site for part hanger, I replaced Evap fan motor kit with support, uib, unit tested good.
Near New Braunfels, TX 78132
Connor M.
Job Details: 05/05/2018
WSZ57L18DM00 whirlpool refrigerator Arrived on site to test unit for condensation on upper left corner of ff compartment. Found gasket slightly pulled away from cabinet on corner. Corrected issue with heat gun. Unit working properly, no leaks detected.
Near New Braunfels, TX 78132
Connor M.
Job Details: 05/05/2018
WTW8540BW whirlpool washer Arrived on site to test unit for oil coming from under unit. Spun basket manually and fiund failed bearing likely caused by bad tub seal. Rotor covered in oil will need to replace. Allow 2 hours. Office to schedule directly.
Near New Braunfels, TX 78132
Connor M.
Job Details: 05/05/2018
WED8500BW0 whirlpool dryer Arrived on site to test unit for door not closing properly. Found failed door catch. Replaced and tested unit. Unit working properly. Instruct on proper venting and fire hazards.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 05/04/2018
Model WRS321SDHB00, Arrived on call for right fridge door has dent, will order right fresh food door, took pics, instructed customer that door orders take 6-8 weeks, office will reschedule with customer, as for dent on side of cabinet customer will need to call whirlpool customer service but it does not effect the unit see pic.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 05/04/2018
Model WRS321SDHB00, Arrived on call for right fridge door has dent, will order right fresh food door, took pics, instructed customer that door orders take 6-8 weeks, office will reschedule with customer, as for dent on side of cabinet customer will need to call whirlpool customer service but it does not effect the unit see pic.
Near Temple, TX 76502
Dona
Job Details: 05/04/2018
Arrived on site for unit going off balance, found suspension rods sprung and causing unit to move all over. Also found gearcase with noise on spin, will need new drive block due to age. Will order new tub seal if new gearcase doesn't come with. Will need 2 hours ordered cnotes for repair and office will need to reschedule office closed. All water connections dry. MEL1M00DPL1
Near Georgetown, TX 78628
Lou
Job Details: 05/04/2018
Near Taylor, TX 76574
Nathaniel B.
Job Details: 05/04/2018
Model MEDX655DW1, Autho. MEK8KEJEPL1 , Arrived on call fo dryer to hot on low settings, found that element shorted to housing of heating element on l2 side and when turned on timer to a heat setting of any kind with out pressing start element would come on, replaced element and checked operation and all checks good, call complete, dryer vent is clear.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 05/04/2018
Model MEDX655DW1, Autho. MEK8KEJEPL1 , Arrived on call fo dryer to hot on low settings, found that element shorted to housing of heating element on l2 side and when turned on timer to a heat setting of any kind with out pressing start element would come on, replaced element and checked operation and all checks good, call complete, dryer vent is clear.
Near Georgetown, TX 78628
Steve C.
Job Details: 05/04/2018
Arrived on site for the unit Flame is too high. Found the unit is not converted to propane. Use the conversion kit and tested the unit. Unit ignite and heat properly and no gas leak present.
Near Georgetown, TX 78628
Steve C.
Job Details: 05/04/2018
Arrived on site for the unit is not heating. Tested the unit and found the heating element has no continuity. Replaced the heating element and cleaned the inside of the unit. Unit works properly and advise customer to clean air vents every six months.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 05/04/2018
Model KUDS25SHBL1, Arrived on call for unit intermittently not completing cycles, found that unit stopping cycles was due to power connection under dishwasher had wrong size wire nuts wires backed out, installed correct size wire nuts, also half of the cycles do not work on console assem., will need to order black console assem. And will return with main control just incase needed to verify if cycles work, skyped office parts and talked to jordan and will reschedule for 5/9/18
Near Taylor, TX 76574
Nathaniel B.
Job Details: 05/04/2018
Model KUDS25SHBL1, Arrived on call for unit intermittently not completing cycles, found that unit stopping cycles was due to power connection under dishwasher had wrong size wire nuts wires backed out, installed correct size wire nuts, also half of the cycles do not work on console assem., will need to order black console assem. And will return with main control just incase needed to verify if cycles work, skyped office parts and talked to jordan and will reschedule for 5/9/18
Near Georgetown, TX 78633
Mike G.
Job Details: 05/04/2018
WDT720PADM2, Arrived on site for unit not cleaning checked unit and found that the customer has a water softener in the home and customer is put soap as if they do not has a water softener and unit is Creating too much Suds and not washing properly flushed unit out and customer is going to run cleaner in unit checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Georgetown, TX 78633
Mike G.
Job Details: 05/04/2018
WDT720PADM2, Arrived on site for unit not cleaning checked unit and found that the customer has a water softener in the home and customer is put soap as if they do not has a water softener and unit is Creating too much Suds and not washing properly flushed unit out and customer is going to run cleaner in unit checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Round Rock, TX 78681
Mike C.
Job Details: 05/04/2018
Whirlpool oven RBD305PRS00 Arrived and installed new oven control and user interface. Checked operation and unit checks good.
Near Fort Hood, TX 76544
Dona
Job Details: 05/04/2018
Arrived on site for too high of temperatures found, timer not shutting heater down, will need to replace the thermostat and timer. Timer is-165.80 Thermostat is-96.92 Labor189.99 Total with tax490.06 Customer does not want to repair at this time. Collected 108.24 check 1095
Near Fort Hood, TX 76544
Dona
Job Details: 05/04/2018
Arrived on site for ff drawers on evap cover freezing up, defrosted unit, replaced rc therm and replaced door per previous technician, verified all functions checked good, temperatures dropping. Customer had refrigerator pulled out from wall. All water connections dry. Customer signed waiver.
Near San Marcos, TX 78666
Connor M.
Job Details: 05/04/2018
WED7800XW0 whirlpool dryer Arrived on site to test unit for over heating. Found thermal cutoff sticking at times allowing unit to reach temps slightly too high. Replaced cutoff and tested unit. Unit working properly. Instruct on proper venting and fire hazard.
Near Martindale, TX 78655
Connor M.
Job Details: 05/04/2018
WRF736SDAM13 whirlpool refrigerator Arrived on site to test unit for low ice production. Found freezer at 4f and ff section at 37f on average. Ran test mode and fiund all thermistors, fans and related components checked fine. Ice level sensor operating properly. No error codes for ice maker. Diagnosed bad heater on icemaker mold. Ordering for return. Sw approved 5/8
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/04/2018
Model WDF520PADM7, Unit has a 1 year extended warranty through builder, Arrived on call for dishwasher door rusting, took pic and was instructed by office repair is authorized rust is covered for 1 full year from the date of purchase. Replaced door panel all checks good, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/04/2018
Model WDF520PADM7, Unit has a 1 year extended warranty through builder, Arrived on call for dishwasher door rusting, took pic and was instructed by office repair is authorized rust is covered for 1 full year from the date of purchase. Replaced door panel all checks good, call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 05/04/2018
arrived on site to inspect oven panel coming loose. Upon inspection, I found that the unit UI is warped near the display. Also I found that the door gaskets on both the top and bottom were badly worn and flat. Office to order panel and two door gaskets. Scheduled return for 05/10/18 JA. No gas leaks detected during service.
Near Burnet, TX 78611
Thomas L.
Job Details: 05/04/2018
Arrived on site for unit leaking water. Found restricted drain line. Replaced drain line. Water connections are all dry. Erica ran card for payment.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/04/2018
Model WTW8900BC0, Arrived on call for water coming from under unit still, called butch and got instruction for diag. Test and found when set on heavy duty and calling for warm water cup is over running at front left due to to much water input, per whirlpool tech line to replace the log valve and the tub ring, file number 7721916671, no water leaks after repair, call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/04/2018
Model WTW8900BC0, Arrived on call for water coming from under unit still, called butch and got instruction for diag. Test and found when set on heavy duty and calling for warm water cup is over running at front left due to to much water input, per whirlpool tech line to replace the log valve and the tub ring, file number 7721916671, no water leaks after repair, call complete.
Near Austin, TX 78717
Lou
Job Details: 05/04/2018
arrived on site to inspect microwave door scratched/dented. I found that the microwave door on the microwave oven wall unit was badly scratched and had a small dent in it. I removed and replaced the microwave door. Job completed.
Near Leander, TX 78641
Lou
Job Details: 05/04/2018
arrived on site to inspect noisy dishwasher. Upon further inspection by placing the unit in diagnostic mode and teasing, I found that the sump motor was bad and making an unpleasant noise. I complete diagnostics and unit tested good. I removed and replaced the sump/motor and tested unit. Unit operated as designed. No water leaks observed during service.
Near Austin, TX 78745
Connor M.
Job Details: 05/04/2018
IUD8555DX4 ikea dishwasher Arrived on site to test unit for not starting. Found unit started 4 times in a row properly for me. Ran diagnostic cycle and found error code for door open. Confirmed function of door and latch. Switch tested fone aswell. Customer may have waited too long to close door after pressing start. Unit working properly, no leaks detected.
Near Austin, TX 78748
Connor M.
Job Details: 05/04/2018
WOS51EC0AS whirlpool oven Arrived on site to test unit for no display. Found display not plugged into control. Corrected issue and tested unit. Unit working properly, no leaks detected.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/04/2018
Model KMHS120ESS2, Arrived on call for under light will not change from brighter to dimmer settings, found mid elimination was not working, replaced control and checked operation and all checked good, call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/04/2018
Model KMHS120ESS2, Arrived on call for under light will not change from brighter to dimmer settings, found mid elimination was not working, replaced control and checked operation and all checked good, call complete.
Near Austin, TX 78757
Cliff
Job Details: 05/04/2018
Kitchenaid dishwasher KDFE204ESS1. Arrived on site to diagnose a dishwasher with a dispenser that is not operating properly. Tested unit and found open button for dispenser lid has come unmounted causing dispenser not to close properly. Remounted open button on dispenser lid and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Killeen, TX 76549
Dona
Job Details: 05/04/2018
Arrived on site for dispenser coming off during spin cycle, found dispenser broken apart and would not line up with barrel any longer, new washplate came with bolt. Replaced verified spin new unit not coming off. All water connections dry. Unit checks ok.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 05/04/2018
Model WFW9500TW02, Arrived on call for unit stops in mid cycle and has error code,found that error code is f27 which is a over flow condition, found that customer says error only occurs when running clean washer with tide washer cleaning packs, called whirlpool tech line and talked to garret, was instructed by whirlpool tech line that customer will not be able to use the tide cleaning packs it is to much of the cleaner for water softner system customer to switch to afresh packs which is what whirlpool recomends for these washers and even if it is on water softner,, no parts needed, file number 7721914256, call complete, onlu charged service fee of 54.11 after tax due to this is is a second appliance
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 05/04/2018
Model WFW9500TW02, Arrived on call for unit stops in mid cycle and has error code,found that error code is f27 which is a over flow condition, found that customer says error only occurs when running clean washer with tide washer cleaning packs, called whirlpool tech line and talked to garret, was instructed by whirlpool tech line that customer will not be able to use the tide cleaning packs it is to much of the cleaner for water softner system customer to switch to afresh packs which is what whirlpool recomends for these washers and even if it is on water softner,, no parts needed, file number 7721914256, call complete, onlu charged service fee of 54.11 after tax due to this is is a second appliance
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 05/04/2018
Model WED9500TW3, Arrived on call for f70 error code which is no communication between main control and ui, found connections between ui and main control are good, will need main control replaced, main control 220.03, svc/labor dr300 179.99 which =400.02 plus tax 33.00 which = 433.02, customer agreed to est., installed main control and tested and all checks good, call complete., collected full balance of 433.02.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 05/04/2018
Model WED9500TW3, Arrived on call for f70 error code which is no communication between main control and ui, found connections between ui and main control are good, will need main control replaced, main control 220.03, svc/labor dr300 179.99 which =400.02 plus tax 33.00 which = 433.02, customer agreed to est., installed main control and tested and all checks good, call complete., collected full balance of 433.02.
Near Austin, TX 78749
Luis
Job Details: 05/04/2018
Refrigerator-replaced freezer led
Near Kingsland, TX 78639
Thomas L.
Job Details: 05/04/2018
Removed and replaced very Noisey fan motor.
Near Leander, TX 78641
Lou
Job Details: 05/04/2018
arrived on site to inspect dishwasher not operating correctly. I placed the unit in diagnostic mode and unit operated as designed. I found a large amount of soap debris in the unit and error code 10/1. I found that the dispenser lid did not open during diagnostic mode. I ran the unit in regular wash mode and found that the unit would start then stop and return to the beginning of the wash cycle and shut off. Office to order dispenser and I will return with all pre diagnosed parts. Office schedule return service for 05/08/18. No leaks observed during service.
Near Salado, TX 76571
Dona
Job Details: 05/04/2018
Arrived on site for lid not locking, replaced lid lock and strike, verified unit is locking. Ran through cycle with clothing. Unit is running to spec. All water connections dry.
Near Austin, TX 78746
Brandon
Job Details: 05/04/2018
Arrived on site for UIB timer not functioning properly, found bad control board, I replaced UIB, unit tested good.
Near New Braunfels, TX 78132
Connor M.
Job Details: 05/04/2018
WTW7800XL0 whirlpool washer Arrived on site to test unit for loud noise during operation and oil on ground. Also lid is cracking when lifted. Fiund failed tub seal allowing water into bearing assy. Bearings have failed causing loud operation. Left hinge is rusted out and needs to be replaced. Need autho. Allow 2 hours. Office to schedule directly.
Near Liberty Hill, TX 78642
Lou
Job Details: 05/04/2018
arrived on site to inspect dishwasher not drying. I placed the unit in diagnostic mode and received no error codes. Continued with diagnostics and unit operated as designed with no error codes at the end. Customer advised that the rinse aid was not dispensing and last filled about two months ago. I verified the setting which was at max. I found a large amount of detergent in the unit after diagnostics. Advised the customer to cut back on detergent use using liquid and not the pods. Also advised customer to run their tap water until it got extremely hot then turn the unit on so that it would operate with hot water and not have to heat the water while cycling. I removed and replaced the dispenser and ran the unit through diagnostics again and the unit operates as designed. No water leaks observed during service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 05/04/2018
Arrived on site to assist with removing unit from wall to replaced failed parts.
Near Austin, TX 78751
Luis
Job Details: 05/04/2018
Refrigerator-installed updated drain tube kit
Near Temple, TX 76502
Dona
Job Details: 05/04/2018
Arrived on site for low ice production and ice build up in freezer. Found freezer door seal needs replaced. Found ice maker Shute arm in freezer was up, unit is now producing ice. Found high temps in fridge ice is building up behind drawer. Will need to replace rc therm. May need evap motor in freezer as customer stating noise. Customer is going to defrost unit, has signed waiver. Sarah assisted with parts. Office will reschedule. All water connections dry.
Near Georgetown, TX 78628
Lou
Job Details: 05/03/2018
arrived on site to inspect cooktop no working. Upon further inspection, I found the right back burner switch not turning; the left front Ignitor not working. The customer advised that the unit shot flames from under the knobs and looking at the manifold you can see the burn marks where it arced causing the flame. I verified all gas connections and none were leaking. Office to order right rear orafice assembly, left from orafice assembly, manifold assembly and 8 screws. Scheduled return service for 05/10/18. No leaks detected during service.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/03/2018
Model WRX988SIBM01, Arrived on call for fridge dripping from inner top of fresh food section and a shelf is missing, found unit is missing left fresh food door bin and one mid shelf in fresh food section which per office missing parts are not covered, also for water dripping in fresh food section found ice forming at back wall at adapter , will need to order new white adapter kit, and will also need ui due to missing segments, and for rattle noise will need condenser fan motor due to noise is not normal, condenser fan motor , and blade, Skyped office parts and talked to jordan and will reschedule for 5/8/18
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/03/2018
Model WRX988SIBM01, Arrived on call for fridge dripping from inner top of fresh food section and a shelf is missing, found unit is missing left fresh food door bin and one mid shelf in fresh food section which per office missing parts are not covered, also for water dripping in fresh food section found ice forming at back wall at adapter , will need to order new white adapter kit, and will also need ui due to missing segments, and for rattle noise will need condenser fan motor due to noise is not normal, condenser fan motor , and blade, Skyped office parts and talked to jordan and will reschedule for 5/8/18
Near Temple, TX 76502
Dona
Job Details: 05/03/2018
Kathy-7721909843, found wiring from factory is incorrect, not able to find wire harness, unit is non repairable due to wiring. Sarah assisted. House is unoccupied. Builder has been made aware.
Near Kyle, TX 78640
Connor M.
Job Details: 05/03/2018
MEDE400XW0 maytag dryer Arrived on site to test unit for shutting off after two minutes and burning smell. Found when unit shut off customer had 1 towel in a sensor cycle. This small of a load will not register on moisture sensor causing the unit to shut off thinking the items are dry. Fiund lint build up in unit from poor ventilation in back of unit. Removed excess lint and debris. Instruct customer on having ducts cleaned and potential fire hazard.
Near Kyle, TX 78640
Connor M.
Job Details: 05/03/2018
WED4815EW1 whirlpool dryer Arrived on site to install parts for repair. Installed drum, idler pulley, and roller kit. Confirmed unit no longer squeaking. Unit does start to rattle a little when heated up but i was unable to locate issue. Sometimes these noises go away after use. Instruct customer on waiting a month to see if it improves. If customer calls back techline will need to be contacted.
Near Austin, TX 78717
Lou
Job Details: 05/03/2018
arrived on site to inspect ice machine not working. Upon further inspection, I disconnected the water sensor and turned the unit on. The unit began to operate and dispense water. I noticed that the wiring harness was badly oxidized and the connection to the pump was oxidized also. I also noticed that the large water hose going into the reservoir was cracked. Office to order water pump assembly, hose, water level sensor, and wiring harness. Scheduled return service for 05/09/18 JA. No water leaks observed during service.
Near Temple, TX 76504
Dona
Job Details: 05/03/2018
Arrived on site for no operation, checked household power is good, removed top panel to check control and found pressure hose loose on control was not sensing water level and was forcing drain. Reseated pressure hose and filled unit with water and clothing, unit is filling and washing. No abnormal noises, unit is running to specifications. All water connections dry.
Near Georgetown, TX 78626
Thomas L.
Job Details: 05/03/2018
Arrived on site for water leaking. Found tub off center due to looose rear suspension spring causing water to,splash during fill. Reconnected spring and tested. All water connections are dry.
Near Temple, TX 76502
Dona
Job Details: 05/03/2018
Arrived on site for dishwasher not washing well, found water temp at faucet 113- instructed customer that water temp must be at 120 or above. Customer turned hot water heater up while tech was there. Checked all parms of wash cycle. Unit is running to mfg specifications. All water connections dry.
Near Austin, TX 78741
Connor M.
Job Details: 05/03/2018
IBS550PWW01 ikea oven File number-7721908055 arrived on site to test unit for taking a long time to preheat. Checked all components. Sensor read slightly out of range. Replaced sensor. Still same issue. Found 215vac from red to black at terminal block. Contacted techline and confirmed this low of voltage is not enough to properly power heating elements. Instruct customer on contacting an electrician.
Near Georgetown, TX 78626
Thomas L.
Job Details: 05/03/2018
Arrived on site for communications error. Found failed control and console. Replaced both . Recalibrated with diagnostics. Operations are normal and dry.
Near Austin, TX 78732
Cliff
Job Details: 05/03/2018
Whirlpool front load washer WFW92HEFW0. Arrived on site to diagnose a washer giving error codes. Found dispenser actuator not connected to actuator motor. Attached actuator arm properly and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Salado, TX 76571
Dona
Job Details: 05/03/2018
Arrived on site for left front burner staying on high constantly, replaced left front infinite switch, all operations checked good on all burners. Customer signed waiver for cooktop removal.
Near Georgetown, TX 78626
Thomas L.
Job Details: 05/03/2018
Arrived on site for no spin condition. Tested unit and found no spin. Tested actuator and found it to be failed. Replaced and tested and all water connections were dry.
Near Georgetown, TX 78633
Jonathan S
Job Details: 05/03/2018
Whirlpool washer model# LSR8433KQ0. Arrived on site to install previous diagnosed parts. Gained acce
Near Austin, TX 78748
Luis
Job Details: 05/03/2018
Refrigerator-replaced diffuser remolded fresh food door seal
Near Austin, TX 78748
Connor M.
Job Details: 05/03/2018
WTW5000DW1 whirlpool washer Arrived on site to test unit for not starting cycle, latch clicking. Diagnosed bad latch. Replaced and tested unit. Unit working properly, no leaks detected.
Near Austin, TX 78748
Luis
Job Details: 05/03/2018
Refrigerator-replaced icemaker
Near Killeen, TX 76549
Steve C.
Job Details: 05/03/2018
Arrived on site for the unit is not heating. Tested the unit and found the heating element has no continuity. Replaced the heating element and cleaned the inside of the unit. Unit works properly and advise customer to clean air vents every six months.
Near New Braunfels, TX 78132
Daniel A.
Job Details: 05/03/2018
WDT710PAHW0 Not cleaning dishes. Defective motor/sump. Verified voltage to component. Replaced motor/sump. Checked water inlet and drain hoses. No leaks detected
Near New Braunfels, TX 78132
Daniel A.
Job Details: 05/03/2018
WOS51EC0AS04 Oven not heating/coming on. Replaced thermal fuse. Verified blower operation/venting. Replaced hi limit thermostat. Verified normal operation after service
Near Harker Heights, TX 76548
Dona
Job Details: 05/03/2018
Arrived on site for unit not running due to door not showing as closed, replaced interlock and all 3 switches, verified operations after replacing. All components checked good. Verified heating. All checks good.
Near Lakeway, TX 78734
Brandon
Job Details: 05/03/2018
Arrived on site for dishwasher wheels broken on bottom rack and leaking from handle. I replaced all wheels and tub gasket, unit tested good.
Near Austin, TX 78748
Connor M.
Job Details: 05/03/2018
KRMF706EBS01 kitchenaid refrigerator Arrived on site to install parts for repair. Installed deli door and deli control. All functions accounted for. Unit working properly at time of service. No leaks detected.
Near Austin, TX 78748
Connor M.
Job Details: 05/03/2018
WTW4816FW1 whirlpool washer Arrived on site to test unit for shaking during wash and not completeing cycle. Found customer washing throw rugs. This model cannot accomodate such dense items and is designed for clothing and light bedding only. Error code for off balance load. No failures of machine. Instruct customer on proper use. Collected service charge via cc.
Near Austin, TX 78748
Connor M.
Job Details: 05/03/2018
WTW4816FW1 whirlpool washer Arrived on site to test unit for shaking during wash and not completeing cycle. Found customer washing throw rugs. This model cannot accomodate such dense items and is designed for clothing and light bedding only. Error code for off balance load. No failures of machine. Instruct customer on proper use. Collected service charge via cc.
Near Waco, TX 76712
Mike G.
Job Details: 05/03/2018
WRX986SIHV00, Arrived on site for no lights are turning on, checked unit and found that when doors are opened LED lights will not turn on unplugged unit to reset control and plugged unit in and all LED lights are now working checked unit for water leaks and no leaks found at time of srv....
Near Waco, TX 76712
Mike G.
Job Details: 05/03/2018
WRX986SIHV00, Arrived on site for no lights are turning on, checked unit and found that when doors are opened LED lights will not turn on unplugged unit to reset control and plugged unit in and all LED lights are now working checked unit for water leaks and no leaks found at time of srv....
Near Harker Heights, TX 76548
Dona
Job Details: 05/03/2018
Arrived on site for unit not running due to door not showing as closed, replaced interlock and all 3 switches, verified operations after replacing. All components checked good.
Near Georgetown, TX 78626
Thomas L.
Job Details: 05/03/2018
Arrived on site as washer would not spend or agitate on certain cycles. Found that the high-speed of the drive motor is defective. Low-speed works fine. Sarah assisted with motor order and return date.
Near Leander, TX 78641
Lou
Job Details: 05/03/2018
arrived on site to inspect the lights under a microwave not working. Upon inspection, I found that the bulb housing had been shorted out. I removed and replaced the bulb housing and advised the customer of the correct light bulb to use. I inspected the control board and control is good. Unable to test the light due to customer did not have a bulb. Job completed.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/03/2018
Model WRF992FIFM00, Arrived on call for filter will not rotate the full 90 degrees to lock in, found defect in filter housing not allowing it to lock in properly, replaced filter housing and tested and all checks good filter housing 91.85, svc/labor rf270 169.99 which =261.84 plus tax 21.60 which =283.44, customer agreed to est. , also found ice in drain and evap sensor was in correct position sealed around drain tube in rear compressor area and cleared ice from drain, no water leaks after repair, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/03/2018
Model WRF992FIFM00, Arrived on call for filter will not rotate the full 90 degrees to lock in, found defect in filter housing not allowing it to lock in properly, replaced filter housing and tested and all checks good filter housing 91.85, svc/labor rf270 169.99 which =261.84 plus tax 21.60 which =283.44, customer agreed to est. , also found ice in drain and evap sensor was in correct position sealed around drain tube in rear compressor area and cleared ice from drain, no water leaks after repair, call complete.
Near Austin, TX 78759
Cliff
Job Details: 05/03/2018
Whirlpool refrigerator GS6NBEXRL01. Arrived on site to diagnose a refrigerator that is leaking when water is dispensed. Found water line disconnected at freezer door hinge causing the leak. Was able to reconnect waterline through push fitting. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.