Near Seguin, TX 78155
Diego G.
Job Details: 05/10/2018
Arrived on site. Check for No cool issues. Found bad relay on compressor. Replaced relay, all functions tested OK. Instructed customer to allow 24 hours for unit to completely cool down. No leaks present. Job complete
Near Austin, TX 78749
Kevin
Job Details: 05/10/2018
Arrived on site and found a loose connection to heating element after correcting inspected exterior vent and found two of the three flappers are kept from opening because the metal vent is pressed up against them. Customer will need some adjustment to the vent to correct issue. No lint found in unit cabinet at time of service, job complete
Near Austin, TX 78753
Joseph C.
Job Details: 05/10/2018
NED4655EW1 dryer Arrived on site for “no power” complaint. Inspected unit and found weak breaker. Reset breaker. Tested unit. Unit is performing as designed. Made customer aware of weak breaker. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78717
Lou
Job Details: 05/09/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the water pump assembly with sensor, wiring harness, and tube. Tested unit and it operated as designed. No water leaks observed during service.
Near Temple, TX 76502
Dona
Job Details: 05/09/2018
Arrived on site for unit going off balance, found suspension rods sprung and causing unit to move all over. Also found gearcase with noise on spin, replaced all suspension and gearcase, unit checks good, filled, agitated, drained and spun, no abnormal noise unit checks good, all water connections dry.
Near Lakeway, TX 78734
Luis
Job Details: 05/09/2018
Refrigerator-replaced failed diffuser,optics and icemaker
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/09/2018
Model WRX735SDHB00, Arrived on call for ice maker not making enough ice, called whirlpool tech line and talked to dustin, sr number #7721954815 found that unit has a full ice bin today, found all is working correctly, customer says just this last Sunday had no ice at all and then started making ice again Monday, customer had not removed ice bin at any time prior, instructed customer to verify no food at bottom inner floor of fresh food blocking left hand door from closing and if issue happens again to take a video of ice bin empty and hold light switches in and take video of ice maker if starts cycling, no water leaks at time of call, no parts needed today, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/09/2018
Model WRX735SDHB00, Arrived on call for ice maker not making enough ice, called whirlpool tech line and talked to dustin, sr number #7721954815 found that unit has a full ice bin today, found all is working correctly, customer says just this last Sunday had no ice at all and then started making ice again Monday, customer had not removed ice bin at any time prior, instructed customer to verify no food at bottom inner floor of fresh food blocking left hand door from closing and if issue happens again to take a video of ice bin empty and hold light switches in and take video of ice maker if starts cycling, no water leaks at time of call, no parts needed today, call complete.
Near Austin, TX 78748
Connor M.
Job Details: 05/09/2018
WDT730PAHZ whirlpool dishwasher Arrived on site to test unit for not drying dishes well. Found rinse aid dispenser has not dispensed since purchase. Found dispenser not plugged in. Corrected issue and tested unit. Unit working properly, no leaks detetced.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/09/2018
Model MVWB835DW3, Arrived on call for unit not powering on at all, previous tech found bad main control, installed main control and checked for error codes after running diag. And no error codes returned, ran calibration, all checks good, call complete, no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/09/2018
Model MVWB835DW3, Arrived on call for unit not powering on at all, previous tech found bad main control, installed main control and checked for error codes after running diag. And no error codes returned, ran calibration, all checks good, call complete, no water leaks at time of call.
Near Cedar Park, TX 78613
Lou
Job Details: 05/09/2018
arrived on site to inspect dishwasher not cleaning dishes. I placed the unit in diagnostic mode and tested the motor and received an error code stating that there is a sensor error in the wash pump. I removed and replaced the wash pump and tested unit and unit tested good. No water leaks observed during service. Customer advised that she fills the soap revoke completely to the top. I advised her to cut back to half maybe even 1/4 of detergent as the unit does not require a large amount of detergent. Job completed.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/09/2018
Model WDF330PAHS1, Arrived on call for rust on front of dishwasher panel,, found rust on front of dishwasher panel, see pic, replaced dishwasher door panel, all checks good, no water leaks at time of call , call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/09/2018
Model WDF330PAHS1, Arrived on call for rust on front of dishwasher panel,, found rust on front of dishwasher panel, see pic, replaced dishwasher door panel, all checks good, no water leaks at time of call , call complete.
Near Harker Heights, TX 76548
Dona
Job Details: 05/09/2018
Arrived on site for unit not advancing, unit is full of water, lid switch checks good. Found timer motor not advancing, customer stated that only part of timer has been working for a while. Timer is an expart, home warranty will need to find part for tech to replace, advised customer of this condition. Jordan assisted with reschedule and parts. All water connections dry.
Near Bertram, TX 78605
Thomas L.
Job Details: 05/09/2018
Replaced defective bake element. Unit now operates properly during bake.
Near Austin, TX 78741
Connor M.
Job Details: 05/09/2018
AED4675YQ1 Amanda dryer Arrived on site to test unit for noise and long dry cycles. Found small artifact between drum and bulkhead. Removed, unit now operating quietly. Fiund evidence of poor ventilation. Confirmed it is not internal. Home vent system will need to be checked/cleaned. Instruct on proper venting and fire hazard.
We serviced a
Will need following parts price listed Tco-61.15/ timer-151.98/ wire harness-180.37
Model Labor 209.99 total of 653.28
Near Killeen, TX 76542
Dona
Job Details: 05/09/2018
Another company was out and left all but 2 back screws out, removed wiring completely out of harness to tco, left ground off terminal block, have instructed customer to leave unplugged as unit is not safe to be on. Tech left unit unplugged. Customer does not want to fix at this time. Customer gave cash 110.25- tech gave 2.00 in change from own money.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 05/09/2018
Arrived on site for water not draining properly per work order description. The actual issue was the gasket was out of place. The bellow retainer had come loose. Properly installed retainer in gasket and all operations are now normal. All water connections were dry.
Near Killeen, TX 76549
Dona
Job Details: 05/09/2018
Arrived on site for no heat, found upon arrival unit is heating. Customer stated that door was showing as not closed when unit wouldn't heat. Will need to replace interlocks and door switches. Jordan assisted with reschedule and parts.
Near Manor, TX 78653
Nathaniel B.
Job Details: 05/09/2018
Model WFC130M0AB0, Arrived on call for sparked in control panel and tripped breaker, found all infinite switches are good and no damage to wiring found broil harness became disconnected from the broil element bu did not do any damage to wire or broil element, tightened the harness connection and reconnected it and checked all burners and all checks good, no parts needed, collected only service fee of 99.99 plus tax 8.25 which = 108.24, call complete.
Near Manor, TX 78653
Nathaniel B.
Job Details: 05/09/2018
Model WFC130M0AB0, Arrived on call for sparked in control panel and tripped breaker, found all infinite switches are good and no damage to wiring found broil harness became disconnected from the broil element bu did not do any damage to wire or broil element, tightened the harness connection and reconnected it and checked all burners and all checks good, no parts needed, collected only service fee of 99.99 plus tax 8.25 which = 108.24, call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 05/09/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sump/motor and control. Tested unit and unit operated as designed. No water leaks observed during service.
Near Manor, TX 78653
Nathaniel B.
Job Details: 05/09/2018
Model WRT318FZDB02, Arrived on call for freezer and fridge not cooling, previous tech found start device bad due to infestation, compressor drawed 11.4 amps and kicked off, used a good test relay and compressor running know at 0.8 amps, , start device 69.72, svc/labor rf160 209.99 which =279.71 plus tax 23.08 which = 302.79, customer agreed to est., installed new compressor start device and checked operation and compressor is staying running know at 0.8 amps which is good, collected 302.79, customer paid cash 303.00, customer to allow for 24-48 hours for proper cooling, call complete. Did instruct customer if part that we installed if it fails due to infestation again will not be covered and will be charged the same estimate again, call complete
Near Manor, TX 78653
Nathaniel B.
Job Details: 05/09/2018
Model WRT318FZDB02, Arrived on call for freezer and fridge not cooling, previous tech found start device bad due to infestation, compressor drawed 11.4 amps and kicked off, used a good test relay and compressor running know at 0.8 amps, , start device 69.72, svc/labor rf160 209.99 which =279.71 plus tax 23.08 which = 302.79, customer agreed to est., installed new compressor start device and checked operation and compressor is staying running know at 0.8 amps which is good, collected 302.79, customer paid cash 303.00, customer to allow for 24-48 hours for proper cooling, call complete. Did instruct customer if part that we installed if it fails due to infestation again will not be covered and will be charged the same estimate again, call complete
Near Fort Hood, TX 76544
Dona
Job Details: 05/09/2018
Arrived on site for unit leaking, found motor is cracked and leaking on floor, will need to replace hoses and clamps that attach to motor, will need to fully remove unit from cabinet to replace, will need 2 hours repair time requested in cnotes. Will need clamp tool for tightening clamp. Sarah assisted, office will reschedule. Water connections are dry.
Near Cedar Park, TX 78613
Lou
Job Details: 05/09/2018
arrived on site to inspect dryer not drying. Upon further inspection, I found that the fuse was bad. I verified ohms at the coils, Ignitor, and cutoff. Removed and replaced the fuse and tested unit. Unit tested good. No lint observed after service. And no gas leaks detected during service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 05/09/2018
Arrived on sit for no drain/no spin condition. Found unit to have a mechanically frozen drain pump. Replaced pump and tested. All water connections were dry.
Near Austin, TX 78703
Connor M.
Job Details: 05/09/2018
WTW4800XQ4 whirlpool washer 302.89 TL400-275.99 arrived on site to test unit for going off balance and not completing cycles. Susoension checked fine. Found error code for off balance load saved. Manually spun basket and found shaft for basket coming from gearcase is bent. Gearcase will need to be replaced. Quoted customer for repair. Customer declined and will be purchasing a new unit. Collected service only via check. No leaks detected at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/09/2018
Arrived on site for ice not dispensing, found ice and frost build up in ice chute, I cleared ice build up and removed the ice chute, installed foam insulation around ice chute, unit tested good. No leaks at time of service.
Near Austin, TX 78703
Connor M.
Job Details: 05/09/2018
WFW8540FW1 whirlpool washer Arrived on site to install ui for tunring off after being turned on. Replaced and ran diagnsotic. Unit working properly at time of service. No leaks detected.
Near Manor, TX 78653
Nathaniel B.
Job Details: 05/09/2018
Model WFC150M0EB1, Arrived on call for range oven door not even and noisey, previous tech found faulty door hinge, replaced door hinge and tested and all checks good, call complete. rgilmore.lonestarcab@gmail.com
Near Manor, TX 78653
Nathaniel B.
Job Details: 05/09/2018
Model WFC150M0EB1, Arrived on call for range oven door not even and noisey, previous tech found faulty door hinge, replaced door hinge and tested and all checks good, call complete. rgilmore.lonestarcab@gmail.com
Near Killeen, TX 76549
Dona
Job Details: 05/09/2018
Arrived on site for noise during operation, found agitator had come loose and was causing noise. Ran unit through full cycle with clothing after Retightened and verified no abnormal noises. All water connections dry. Unit is running to spec.
Near Austin, TX 78729
Cliff
Job Details: 05/09/2018
Maytag washer MVWB835DW1. Arrived on site to diagnose a washing machine that is getting error codes and not operating. Found F6E2error code saved in control. This was caused by a shorted control panel. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78749
Luis
Job Details: 05/09/2018
Refrigerator-replaced main control adjusted handles
Near Hutto, TX 78634
Mike C.
Job Details: 05/09/2018
Whirlpool Refrigerator WRF736SDAM13 Arrived and installed new ice maker, control and ice box adapter with gaskets. Checked operation and unit checks good.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/09/2018
Model MVWB765FW1, Arrived on call for cold water only gets a trickle of water when filling to washer, checked for error codes and got a f3 e2 water inlet temp fault, f0 e3 which is a overload error, f0 e4 which is spin limited by water temp, f2 e1 which is ui has stuck key, found no stuck keys, instructed customer on loading of the washer and soap usage , also installed inlet valve and know is getting good water input on hot and cold water, no water leaks after repair, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/09/2018
Model MVWB765FW1, Arrived on call for cold water only gets a trickle of water when filling to washer, checked for error codes and got a f3 e2 water inlet temp fault, f0 e3 which is a overload error, f0 e4 which is spin limited by water temp, f2 e1 which is ui has stuck key, found no stuck keys, instructed customer on loading of the washer and soap usage , also installed inlet valve and know is getting good water input on hot and cold water, no water leaks after repair, call complete.
Near Leander, TX 78641
Lou
Job Details: 05/09/2018
arrived one site to install previously diagnosed and ordered parts. Removed and replaced the water inlet valve and tested tested unit. Unit operated as designed. No water leaks observed during service.
Near Georgetown, TX 78633
Mike G.
Job Details: 05/09/2018
WDT720PADM2, Arrived on site for UPPER RACK IS FALLING, checked unit and found that the upper rack rollers are broken replaced rollers and checked unit and unit checked fine top rack is no longer falling out checked unit for water leaks and no leaks found at time of f srv... Unit checked fine at this time.....
Near Georgetown, TX 78633
Mike G.
Job Details: 05/09/2018
WDT720PADM2, Arrived on site for UPPER RACK IS FALLING, checked unit and found that the upper rack rollers are broken replaced rollers and checked unit and unit checked fine top rack is no longer falling out checked unit for water leaks and no leaks found at time of f srv... Unit checked fine at this time.....
Near Georgetown, TX 78633
Mike G.
Job Details: 05/09/2018
WFG715H0ES0, Arrived on site for unit not igniting, checked unit and found that the bake ignitor is bad it is not sparking replaced gnitor and checked unit and unit checked fine checked unit for gas leaks and no leaks found at time of srv....
Near Georgetown, TX 78633
Mike G.
Job Details: 05/09/2018
WFG715H0ES0, Arrived on site for unit not igniting, checked unit and found that the bake ignitor is bad it is not sparking replaced gnitor and checked unit and unit checked fine checked unit for gas leaks and no leaks found at time of srv....
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/08/2018
brxd@msn.com, model WFE540H0ES1, Arrived on call for sparking and arcing in oven and tripped breaker and caught on fire, found no fire, found that broil element is burned out see pic, will order control and broil element, bake element checks good, will order control and bake element, office will reschedule with customer, will order oven racks but will have office verify if covered or not, office will reschedule with customer.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/08/2018
brxd@msn.com, model WFE540H0ES1, Arrived on call for sparking and arcing in oven and tripped breaker and caught on fire, found no fire, found that broil element is burned out see pic, will order control and broil element, bake element checks good, will order control and bake element, office will reschedule with customer, will order oven racks but will have office verify if covered or not, office will reschedule with customer.
Near Austin, TX 78753
Joseph C.
Job Details: 05/08/2018
MFI2569YEM2 Arrived on site for “leaking onto floor of freezer and onto floor” complaint. Inspected unit and found defrost drain clogged. Removed blockage from drain and installed drain kit. Unit is performing as designed. No leaks detected, at time of service.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/08/2018
Model WRV986FDEM01, Arrived on call for freezer and fridge not cooling and buzzing noise coming from ice maker area, found that freezer is at 15-26 degrees on product and the fresh food is at 37 degrees but water in floor of fresh food found drain frozen so unfroze it and is draining know and sealed around drain tube in compressor area, also customer had complaint of power was lost to unit to were nothing was running not just the lights, also found that freezer is not defrosting found defrost heater not coming on when forced on and bimetal is closed will order the freezer defrost heater and freezer light switch due to damaged, office will reschedule with customer., no water leaks at time of call.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/08/2018
Model WRV986FDEM01, Arrived on call for freezer and fridge not cooling and buzzing noise coming from ice maker area, found that freezer is at 15-26 degrees on product and the fresh food is at 37 degrees but water in floor of fresh food found drain frozen so unfroze it and is draining know and sealed around drain tube in compressor area, also customer had complaint of power was lost to unit to were nothing was running not just the lights, also found that freezer is not defrosting found defrost heater not coming on when forced on and bimetal is closed will order the freezer defrost heater and freezer light switch due to damaged, office will reschedule with customer., no water leaks at time of call.
Near San Marcos, TX 78666
Chase
Job Details: 05/08/2018
KSSC42QTS arrived on site to repair refrigerator four door clicking issue. Found cams for upper door hinge slipping. Made several adjustments to Upper hinge components, reinstalled unit so that cabinet is square and refit gasket properly. Instructed customer on Need for pushing right side door all the way closed not just swing it. Door closure and alignment check good and clicking is gone after repair.
Near Leander, TX 78641
Lou
Job Details: 05/08/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sump/motor, OWI sensor, drain pump and control. Tested unit and unit operated as designed. No water leaks observed during service.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/08/2018
Model WRF736SDAM14, Arrived on call for not able to dispense ice, found that ice clumped in crusher and stopped auger motor from running, instructed customer every 1 week to 2 weeks depending on usage dump ice allow to start new ice to keep ice from clumping also found no air leaks from dispenser chute door or ice room door seal, customer to follow this process to allow auger motor to dispense ice, no oarts needed, call complete, removed ice bin that was stuck and instructed customer if using alot of crushed ice dispense cubed after to clear any dubry left in dispenser chute., no parts needed, and no water leaks at time of call.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/08/2018
Model WRF736SDAM14, Arrived on call for not able to dispense ice, found that ice clumped in crusher and stopped auger motor from running, instructed customer every 1 week to 2 weeks depending on usage dump ice allow to start new ice to keep ice from clumping also found no air leaks from dispenser chute door or ice room door seal, customer to follow this process to allow auger motor to dispense ice, no oarts needed, call complete, removed ice bin that was stuck and instructed customer if using alot of crushed ice dispense cubed after to clear any dubry left in dispenser chute., no parts needed, and no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/08/2018
Model MFX2570AEB4, Arrived on call for ice maker still not making ice, icemaker 102.80, labor 110.00 rf360, customer felt prior icemaker not needed when prior tech arrived on call so prior tech did not install part, diag. Found on first call by nb ivemaker when jumpered from t-h when removed the jumper from t-h icemaker continued to cycle more than 3 times which is not normal and did not fill had to jumper l-v to get it to fill with water, icemaker is needed, service fee has been collected prior remaining balance for repair is 212.80 plus tax 17.56 which = 230.36, customer agreed to est., installed ice maker and it filled with water on its own, customer to allow for 24-48 hours for proper ice production and dump first batch of ice, no water leaks at time of call, collected full balance of 230.36, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/08/2018
Model MFX2570AEB4, Arrived on call for ice maker still not making ice, icemaker 102.80, labor 110.00 rf360, customer felt prior icemaker not needed when prior tech arrived on call so prior tech did not install part, diag. Found on first call by nb ivemaker when jumpered from t-h when removed the jumper from t-h icemaker continued to cycle more than 3 times which is not normal and did not fill had to jumper l-v to get it to fill with water, icemaker is needed, service fee has been collected prior remaining balance for repair is 212.80 plus tax 17.56 which = 230.36, customer agreed to est., installed ice maker and it filled with water on its own, customer to allow for 24-48 hours for proper ice production and dump first batch of ice, no water leaks at time of call, collected full balance of 230.36, call complete.
Near Salado, TX 76571
Dona
Job Details: 05/08/2018
Arrived on site for unit not draining, when arrived unit is draining, filling, washing no errors, checked hose found loop is high under sink customer needs to adjust. No problems at this time, instructed customer on scraping dishes and cleaning filter. No leaks all water connections dry.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/08/2018
Model WGE555S0BS00, Autho. WEM7W00EPL1, arrived on call for unit made a noise and tripped breaker and then they reset breaker and nothing powering on on the unit, found that power at outlet checks good but power cord is loose in the outlet for range, customer to contact a electrician to have outlet replaced and also found on head of power cord the terminal has some burn mark, will need power core replaced but instructed customer that power cord is not covered, also found that right rear infinite switch and element is bad and left front element low setting is not working, will need right rear infinite switch and element, skyped office parts and no answer office will reschedule with customer.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/08/2018
Model WGE555S0BS00, Autho. WEM7W00EPL1, arrived on call for unit made a noise and tripped breaker and then they reset breaker and nothing powering on on the unit, found that power at outlet checks good but power cord is loose in the outlet for range, customer to contact a electrician to have outlet replaced and also found on head of power cord the terminal has some burn mark, will need power core replaced but instructed customer that power cord is not covered, also found that right rear infinite switch and element is bad and left front element low setting is not working, will need right rear infinite switch and element, skyped office parts and no answer office will reschedule with customer.
Near Nolanville, TX 76559
Dona
Job Details: 05/08/2018
Arrived on site for long dry times, found blower and ducting completely full of lint, apartment maintenance will need to have ducting cleaned, showed customer blockage. With vent removed unit is heating to spec and running to mfg standards. Unit is left pulled out for maintenance.
Near Killeen, TX 76543
Dona
Job Details: 05/08/2018
Arrived on site for long dry times, found blower and ducting completely full of lint, apartment maintenance will need to have ducting cleaned, showed customer blockage. With vent removed unit is heating to spec and running to mfg standards. Unit is left pulled out for maintenance.
Near Cedar Park, TX 78613
Lou
Job Details: 05/08/2018
arrived on site to install previously diagnosed and ordered installed the left grate. No gas leaks detected during service.
Near Cedar Park, TX 78613
Lou
Job Details: 05/08/2018
arrived on site for noisy refrigerator. Upon further inspection, I found that the rc fan is making a loud noise. I found a large block of ice behind the rc Evap cover. Advised customer that they would have to defrost the unit before I could move further with service due to the possibility of more damage to the unit. I had the customer sign a waiver and advised customer to place several towels around the unit and to have a shop vac available for any water debris. Office to order Evap cover, Evap motor, motor support, and I will return with rc thermistor. Office schedule return service for 05/14/18 JA. No water leaks observed during service.
Near Killeen, TX 76542
Dona
Job Details: 05/08/2018
Arrived on site for unit is starting on its own, found relay on control is sticking and starting at different times intermittently. Entire unit will shut down as well and not run all display goes blank. Unit will start when door is open as well, replaced the interlocks and door switches with controls. Verified operations, numerous times all parms checked good.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/08/2018
Model WDT720PADM2, Arrived on call for pivot tine broken on top rack and upper rack falling due to stops are falling off causing upper rack to fall, replaced pivot tine and top rack stops, all checks good, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/08/2018
Model WDT720PADM2, Arrived on call for pivot tine broken on top rack and upper rack falling due to stops are falling off causing upper rack to fall, replaced pivot tine and top rack stops, all checks good, call complete.
Near Austin, TX 78737
Luis
Job Details: 05/08/2018
Refrigerator-replaced filter housing and filter
Near Killeen, TX 76543
Dona
Job Details: 05/08/2018
Arrived on site for no ice production and ice build up in freezer, found customer had changed the filter and unit is now making ice. Found freezer door seal sagging on left hand side replaced freezer door seal due to ambient temp leaking inside freezer. All water connections dry.
Near Austin, TX 78722
Joseph C.
Job Details: 05/08/2018
WRX735SDHZ00 refrigerator Arrived on site for “leaking waster from ice bin” complaint. Inspected unit and found foam, from around icemaker nozzle, fallen into icemaker funnel and clogging. This caused water to back up and freeze. Incoming water was diverted to floor of unit and into ice hopper. Removed foam. Unit is performing as designed. No leaks detected, at time of service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/08/2018
Model MVWB765FW1, Arrived on call for grinding noise through out hole cycle, checked for error codes and got lid open between cycles and or control is not reading the lid is closed or the lid lock is sticking intermittently, will need control and lid lock and also found noise is from gear case shaft has dropped down and is rubbing on inner tub and motor rotor only when in agitation will need gearcase and clutch and rotor motor, skyped office parts and talked to jordan and will reschedule for 5/15/18, no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/08/2018
Model MVWB765FW1, Arrived on call for grinding noise through out hole cycle, checked for error codes and got lid open between cycles and or control is not reading the lid is closed or the lid lock is sticking intermittently, will need control and lid lock and also found noise is from gear case shaft has dropped down and is rubbing on inner tub and motor rotor only when in agitation will need gearcase and clutch and rotor motor, skyped office parts and talked to jordan and will reschedule for 5/15/18, no water leaks at time of call.
Near Bee Cave, TX 78738
Brandon
Job Details: 05/08/2018
Arrived on site for part hanger, I replaced the cooktop, unit tested good
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/08/2018
Arrived on site or vibrating during spin. Found that the spin basket was out of round and that the suspension rods were not straight. Replaced and tested and all operations are correct and dry.
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/08/2018
Removed and replaced both upper oven igniters. Both bake and broil now work properly.
Near Leander, TX 78641
Lou
Job Details: 05/08/2018
arrived on site to inspect water not dispensing and ice maker not working. Upon further inspection, I found that the ice maker is bad and due to this, the fill tube has ice build up in it. Per service pointer, I removed and replaced the UI and tested. Unit tested good. While changing out the UI, I tested the water dispenser and it began to work. I advised the customer that the unit needs an ice maker and to continue to dispense water every hour to keep the fill tube from freezing. Office to order ice maker, inlet valve and dual water valve. Office rescheduled return service for 05/10/18 JA. No water leaks observed during service.
Near Austin, TX 78731
Luis
Job Details: 05/08/2018
Refrigerator-added adhesive to liner gaps. Adjusted deli drawer
Near Temple, TX 76502
Dona
Job Details: 05/08/2018
Arrived on site for unit not drying, ran through cycle checking amp draw throughout cycle, heater is turning on. Dispenser is opening, wash motor engaging. Heater drawing 5.5-6.2 amps. Customer states silverware and some lower rack still wet. Upper rack dryer. Sr#7721938366 Incoming water temp is 128 degrees, no errors. All parms check good. No problems with this dishwasher. All water connections dry.
Near Temple, TX 76502
Dona
Job Details: 05/08/2018
Arrived on site for noise and ice build up in freezer, found ff evaporator fully iced over, customer defrosted unit. Replaced rc therm and freezer door gasket that was drooping on left side allowing for ambient temperature in freezer. Verified temperatures dropping. All water connections dry. Did not have to move unit as it is away from wall install. Discussed with customer allow 24 hours for unit to fully cool.
Near Temple, TX 76502
Mike G.
Job Details: 05/08/2018
MDB8959SFZ4, Arrived on site for unit not powering on checked unit and found that the the cut off switch at the wall for unit was turned off turned switch on and unit powered on and checked unit and unit checked fine, checked unit for water leaks and no leaks fou d at time of srv.....
Near Temple, TX 76502
Mike G.
Job Details: 05/08/2018
MDB8959SFZ4, Arrived on site for unit not powering on checked unit and found that the the cut off switch at the wall for unit was turned off turned switch on and unit powered on and checked unit and unit checked fine, checked unit for water leaks and no leaks fou d at time of srv.....
Near Austin, TX 78738
Paul
Job Details: 05/07/2018
Whirlpool Cooktop Model RCC3024GB2 Arrived onsite for the cooktop with the hot surface light not turning off after the cooktop has cooled down. When I arrived the light was on and mr stated they had used the RF burner earlier. I put my hand on all of the burners and all were cold except the RF. The RF burner was just a little warm and the light was not going out. I changed the RF burner and tested the unit. The unit is working as designed. Call complete.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 05/07/2018
Model WRF736SDAM10, Arrived on call for water leaking under fridge and has damaged cabinet next to fridge, found water leak is supply line running from valve to the filter housing area it was damaged by prior company when tightened the screw down in mid way of the cabinet which is not were it goes, also display has dim segments will need display and also found ice maker is not making ice found e1 error code which is ice maker room temp not were it should be to make ice, found ice room fan is running and is plenty cold in i e room to make ice and ice maker did harvest but could not test fill with damaged water line in back of unit, will order ice maker and main control and dual valve and use primary valve on return if needed, office will reschedule with customer if parts are found and if autho. Is approved, left the water shut off to the unit, will need autho. For repair.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 05/07/2018
Model WRF736SDAM10, Arrived on call for water leaking under fridge and has damaged cabinet next to fridge, found water leak is supply line running from valve to the filter housing area it was damaged by prior company when tightened the screw down in mid way of the cabinet which is not were it goes, also display has dim segments will need display and also found ice maker is not making ice found e1 error code which is ice maker room temp not were it should be to make ice, found ice room fan is running and is plenty cold in i e room to make ice and ice maker did harvest but could not test fill with damaged water line in back of unit, will order ice maker and main control and dual valve and use primary valve on return if needed, office will reschedule with customer if parts are found and if autho. Is approved, left the water shut off to the unit, will need autho. For repair.
Near Georgetown, TX 78633
Lou
Job Details: 05/07/2018
arrived on site to inspect dishwasher upper rack falling off. Upon further inspection, I found that the upper rack left stop was not properly attached. Once attached, the stop was very loose. I removed and replaced the stop and tested and the unit operates as designed. No water leaks observed during service.
Near Austin, TX 78725
Carlos G.
Job Details: 05/07/2018
Near Temple, TX 76504
Dona
Job Details: 05/07/2018
Sr#7721933340 Andrew, found cooktop with discoloration from cookware. Will not affect functionality for customer. Right front burner only one with discoloration. All operations check good.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/07/2018
Model WFG525S0HV0, Arrived on call for flames to high on burners, adjusted burner flames and all checks good, no gas leaks at time of call, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/07/2018
Model WFG525S0HV0, Arrived on call for flames to high on burners, adjusted burner flames and all checks good, no gas leaks at time of call, call complete.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 05/07/2018
Arrived and installed previously ordered recirculating pump. All water connections were dry.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 05/07/2018
Replaced previously diagnosed cutter grid. All water connections are dry.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/07/2018
Model MHW6000AW0, Arrived on call for f4 e0 error, found i ordered the wrong sensor, rechecked sensor at sensor and is reading 13.2 k ohmd, heater with sensor is needed, will need to reschedule with heater that comes with correct sensor, Skyped office parts and talked to jordan and will reschedule for 5/11/18
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/07/2018
Model MHW6000AW0, Arrived on call for f4 e0 error, found i ordered the wrong sensor, rechecked sensor at sensor and is reading 13.2 k ohmd, heater with sensor is needed, will need to reschedule with heater that comes with correct sensor, Skyped office parts and talked to jordan and will reschedule for 5/11/18
Near Temple, TX 76502
Dona
Job Details: 05/07/2018
File#7721932213 TJ. Arrived on site for inspector stated that microwave is leaking, used leak detector found that unit is within spec below 5 around entire door. checked unit 4 times. Documented with whirlpool tech. No leakage on unit at this time.
Near Round Rock, TX 78665
Mike C.
Job Details: 05/07/2018
Amana microwave AMV2307PFS0 Arrived to find interior light flickering when the door is opened and not always starting a heating cycle. Found door switch assembly bad. Installed new switch assembly and checked operation, checked good.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/07/2018
Model WRS586FLDM01, Arrived on call for fridge making a loud noise while running, found prior damper louder than it should be, replaced damper and sealed were the inside liner meets outer cabinet on both sections due to air gaps, all checks good, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/07/2018
Model WRS586FLDM01, Arrived on call for fridge making a loud noise while running, found prior damper louder than it should be, replaced damper and sealed were the inside liner meets outer cabinet on both sections due to air gaps, all checks good, call complete.
Near Salado, TX 76571
Dona
Job Details: 05/07/2018
Arrived on site for no ice production, found ice maker motor seized. Found inlet valve open on ice side. Replaced both, verified unit is now producing ice. Verified all water connections dry. Ran 2'gallons of water through dispenser checking for water drips none found all operations check good.
Near Georgetown, TX 78626
Mike C.
Job Details: 05/07/2018
Whirlpool dishwasher WDF330PAHB0 Arrived to install new door spring bushings and friction pads. Checked operation and unit checks good.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/07/2018
Model WRF736SDAM13, Arrived on call for ice maker not making ice or making ice slowly, ice maker optics and water fill and harvest and ice room fan checked good in test but got a e2 error which is ice maker did not return to home position , will order main control and also found i e buildup at rear adapter for i e room will need white adapter and will return with ice maker, Skyped office parts and talked to jordan and will reschedule for 5/9/18
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/07/2018
Model WRF736SDAM13, Arrived on call for ice maker not making ice or making ice slowly, ice maker optics and water fill and harvest and ice room fan checked good in test but got a e2 error which is ice maker did not return to home position , will order main control and also found i e buildup at rear adapter for i e room will need white adapter and will return with ice maker, Skyped office parts and talked to jordan and will reschedule for 5/9/18
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 05/07/2018
MEDB855DC3 Dryer not heating intermittently. Checked voltage. Red wire from motor to heater not seated fully. Reinserted. Verified normal temperature interior dryer. Normal operation after service. Instruct customer on venting/fire hazard