Service History 1654 - Appliance Express

Near Austin, TX 78717

Lou

Job Details: 02/07/2019

RANGE MAYTAG MGR8800FZ0 "arrived on site to inspect range cooktop grates. I found that both grates are warped T the front burner area and both grates have bubbling of the metal and discoloring. I contacted Techline and spoke to Robert and advised of the issue. Robert advised that there have not been any other reporting of the grates bubbling or discoloring. He provided File #7724101765. I removed and replaced the grates and tested the burners. No gas leaks detected during service, job completed."

Near Bastrop, TX 78602

Joseph C.

Job Details: 02/07/2019

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker to be faulty. Removed and replaced icemaker. Refilled with water, manually. Unit is performing as designed. No leaks detected, at time of service."

Near Austin, TX 78703

Luis

Job Details: 02/07/2019

REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for water leaking. Found icemaker tray warped causing water to leak from icemaker. Installed new icemaker ran icemaker through a harvest test passed,ran fill test passed unit working as designed"

Near Leander, TX 78641

James

Job Details: 02/07/2019

VENTHOOD WHIRLPOOL KVWB606DSS1 Arrived on site and tested operation. Found unit working properly at time of service. Customer has video of failure and the ui is not responding to any input and he has to wait about 20 minutes before it allows him to turn anything off. Unit has failed touch control and will need new to repair. ; ordrng 1 WPW10716813 (cntrl-elec)

Near Blanco, TX 78606

Brandon

Job Details: 02/07/2019

OVEN WHIRLPOOL WEE730H0DB0 "Arrived on site for customer complaint of f8e0 error code, found faulty fan motor, I replaced fan motor, unit tested good.

Near Austin, TX 78727

Cliff

Job Details: 02/07/2019

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to diagnose a dishwasher that is not washing. Found circulation pump failed causing no wash condition. Also noted upper rack stop missing causing safety issue. Stop all need to be replaced as well as pump and motor to complete repairs. Return date is set for 2/8/19.; ordrng 1 WPW10508950 (stop)

Near Austin, TX 78757

Cliff

Job Details: 02/07/2019

DISHWASHER WHIRLPOOL KDPM354GPS Arrived on site to diagnose a dishwasher with a damage panel. Found toe panel on unit dented. Replaced toe panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Austin, TX 78757

Scott

Job Details: 02/07/2019

DISHWASHER JENN-AIR JDTSS246GP0 "Arrived on site for f2-e1 ,f2e2. Checked all connections , all checked good . Replaced UI console still touch pad wouldn’t respond. Replaced control board . Unit is now accepting commands . Ran diagnostics and all checked normal . No water leaks detected at time of service . Job complete ."

Near Austin, TX 78746

Kevin

Job Details: 02/07/2019

WASHER WHIRLPOOL WTW4616FW2 Arrived on site and inspected washer and found hot water connection on valve has broken. This repair is not related to the previous one done by CL. After replacing water is no longer leaking from connection. Job complete

Near Pflugerville, TX 78660

Wesley

Job Details: 02/07/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on site and found freezer door warped. Ordering new door to solve problem of frosting and door switch not connecting.Office to reschedule ; ordrng 1 W10910837 (dor-fip)

Near Canyon Lake, TX 78133

Robert

Job Details: 02/07/2019

REFRIGERATOR WHIRLPOOL WRF736DAB12 "Arrived on job to install box motor fan. Installed, tested functionality and passed. No leaks detected at time of service."

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/07/2019

DRYER WHIRLPOOL WED4815EW1 Arrived on site. Check for long dry times. Found exhaust clogged not allowing moisture from clothes to go outside. Instructed customer they will need to have builder come out and verify exhaust. No leaks present. Job complete

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/07/2019

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/07/2019

Near Austin, TX 78739

Luis

Job Details: 02/07/2019

REFRIGERATOR KITCHENAID KRFC302EBS00 Arrived on site for damaged gasket found large tear in fresh food gasket ordering black fresh food door gasket; ordrng 1 W10435971 (GASKET BLACK)

Near Austin, TX 78731

Cliff

Job Details: 02/07/2019

REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site to replace control kit for refrigerator. Replaced control kit and tested unit. Found all parts and components fully functional at this time. No leaks were found at time of service. Collected remaining balance for repair and job is complete.

Near , TX 78669

Brandon

Job Details: 02/07/2019

DRYER MAYTAG MED8200FW2 "Arrived on site for customer complaint of dryer leaking from center front. Found missing foam around the lint screen housing where it meets the front bulkhead. I added foam stripping from truck stock, unit tested good."

Near Leander, TX 78641

Lou

Job Details: 02/07/2019

COOKTOP WHIRLPOOL WCG97US6DS00 "arrived on site to inspect cooktop burner. Upon further inspection, I turned all of the burners on to test and all operated as designed except for the middle burner. I found that when turning it on low, the burner flame would go out. I found that the orifice was dirty so after cleaning it I tested and the flame continued to go out. I replaced the burner head and tested and the unit operated as designed. No gas leaks detected during service, job completed."

Near Dripping Springs, TX 78620

Brandon

Job Details: 02/07/2019

MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site for customer complaint of open/close error code, found interlocks and switches needed replacing, unit tested good after replacing all parts."

Near Austin, TX 78730

Scott

Job Details: 02/07/2019

DISHWASHER UNKNOWN KUDT03FTBL3 "Arrived on site replaced dispenser ,and sump and motor . Ran diagnostics test ,all checked good . No water leaks detected at time of service . Job complete ."

Near , TX 78633

Jonathan S

Job Details: 02/07/2019

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived on site for oven not heating to,proper temperature. Performed temperature test on bake mode at 350°. Measured first 3 cycles and found an average temperature of 343°. Spoke with customer on user care guide and the differences between rapid bake and standard bake mode. All tested good."

Near Kyle, TX 78640

Brandon

Job Details: 02/07/2019

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on site to replace leaking water tube, after replacing, unit tested good."

Near Georgetown, TX 78628

Lou

Job Details: 02/07/2019

DISHWASHER KITCHENAID KDTM354EBS3 "arrived on site to inspect dishwasher door issues. Upon further inspection, I found the unit door rubbing badly on the right side. I removed the toe plate and found that the right leveling leg was falling into a gap in between the floor tile and the old floor tile. I pointed the issue out to the customer and advised that they would need to place something in the gal to secure the leveling leg. Unit operated as designed. No water leaks observed during service, job completed."

Near Austin, TX 78758

Wesley

Job Details: 02/07/2019

WASHER WHIRLPOOL WFW3090GW Arrived on site and installed latch. Unit checks good. Operating as designed.

Near Georgetown, TX 78633

Lou

Job Details: 02/07/2019

REFRIGERATOR KENMORE 106.5171341 "arrived on site to inspect refrigerator not dispenser water and no ice. Upon further inspection, the customer advised that when dispensing water, the unit is very loud and the ice production is small. Using a cup, I dispensed water and found it making a loud chatter. I turned the water valve down at the wall and tested again and the chatter stopped. I removed the filter and turned the water back up at the wall and tested the water dispenser and the noise stopped. I advised the customer that they needed to replace their water filter. Customer advised that the replace filter light had come on when the noise started. No water leaks observed during service, job completed."

Near Austin, TX 78717

Lou

Job Details: 02/07/2019

OVEN WHIRLPOOL WOS51EC0HS01 arrived on site to install previously diagnosed and ordered part. I removed and replaced the main control due to it not providing enough voltage to the door latch. Tested the unit and it is operating as designed. Job completed.

Near Dripping Springs, TX 78620

Brandon

Job Details: 02/07/2019

DRYER MAYTAG MEDB800VQ0 "Arrived on site for customer complaint of dryer not heating, found bad element, I replaced element, unit tested good."

Near Austin, TX 78734

Paul

Job Details: 02/07/2019

WASHER MAYTAG MVWC565FW1 "Arrived onsite for the washer not starting or operating. I found no response from the control. I found 121VAC at the control from the outlet. I replaced the control, ran a calibration cycle, and ran the auto diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete."

Near Round Rock, TX 78664

Wesley

Job Details: 02/07/2019

WASHER MAYTAG MVWB835DW0 "Arrived on site and installed gearcase and washplate. Unit is now operating as designed, all checks good."

Near Cedar Park, TX 78613

Paul

Job Details: 02/07/2019

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the LED control, the deli UI, and the deli UI harness. I powered the unit up and it is working as designed. Call complete."

Near , TX 78633

Jonathan S

Job Details: 02/07/2019

COOKTOP WHIRLPOOL WCG51US6DS00 Arrived on site for cooktop taking to long to boil water. Performed temperature test. Measured 8 ounce of water and placed on high on front right (1200BTU) burner. Water started boiling within 3 minutes (2 minutes and 39 seconds). Called tech support and spoke with Mike (SR#7724085058). He stated that it was within range and operating as designed. Tested all other burners. All tested good.

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/07/2019

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site. Replaced console assembly and cycled both ovens, all functions tested OK. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/07/2019

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site. Replaced console assembly and cycled both ovens, all functions tested OK. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/07/2019

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site. Replaced console assembly and cycled both ovens, all functions tested OK. Job complete"

Near Leander, TX 78641

James

Job Details: 02/07/2019

DISHWASHER AMANA ADB1400AGS1 Arrived on site and tested operation. Customer stated the issue has been going on from day one. I found no faults in memory and all functions test good. Instructed customer on tips for better drying performance and that the unit is working as designed

Near Pflugerville, TX 78660

Tyler B.

Job Details: 02/07/2019

DISHWASHER WHIRLPOOL WDF520PADM7. "Arrived on site for insulation sticking out. Found insulation from under door hanging down, was able to correct placement and tested good. No leaks on site"

Near Dripping Springs, TX 78620

Brandon

Job Details: 02/07/2019

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for customer complaint of unit not dispensing ice, found ice build up underneath ice bucket causing auger motor coupling not to engage with auger. After ice was removed, unit tested good."

Near Burnet, TX 78611

Thomas L.

Job Details: 02/07/2019

REFRIGERATOR FRIGIDAIRE FFTR1814TW5 Installed a garage kit per the factory on the fridge in the control panel area. Unit is in garage with no water hooked up to it.

Near Burnet, TX 78611

Jonathan S

Job Details: 02/07/2019

DRYER MAYTAG MEDB765FW0 (AI) Arrived on site for dryer display clock counting down too fast. Checked for fault codes none were found. Performed diagnostics mode and tested unit. Unit was operating as designed. Talked to customer about user care guide. All tested good.

Near Dripping Springs, TX 78620

Brandon

Job Details: 02/07/2019

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of water dispenser going off on its own, no lights, and drawer control not responding, I replaced control board for drawer, and control in back, ordering UIB control, and main control also drawer door. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10675033 (cntrl-elec) and 1 W10733263 (dor-fip ss) and 1 W10852741 (cntrl-elec)"

Near , TX 76705

Steve C.

Job Details: 02/07/2019

DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site for the unit is not heating. Tested the unit in diagnostics and received error code 7–1 heater disabled. Called Whirlpool Sr#7724101042 Mike And advise to tell the customer to prime the hot water from the sink and not to use too much soap due to oversuds. Ran through diagnostics and activate of the heater again unit is working properly and all water connections were dry at the time of service.

Near Austin, TX 78734

Paul

Job Details: 02/07/2019

REFRIGERATOR JENN-AIR JS42SEDBDA Arrived onsite for the refrigerator with the icemaker still not working or filling up with water. Ms stated the door was staying open and would not shut when the ice bin was installed. I found the upper shelf on the door had come off on one side causing it to hit the ice bin when the door was closed. I corrected the shelf and put the icemaker in a harvest. The icemaker filled with water and is working as designed. Call complete.

Near New Braunfels, TX 78132

Diego G.

Job Details: 02/07/2019

REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Checked for dispenser issues. Found no water going to dispenser or icemaker. Called tech-support and they are recommending to replace display and control on side of door plus cover assembly all at the same time. Office to reschedule. File#7724089969; ordrng 1 W11177683 (COVER ASSY ) and 1 W11212167 (DOOR CONTROL ) and 1 W11330487 (DISPLAY )

Near New Braunfels, TX 78132

Diego G.

Job Details: 02/07/2019

Near New Braunfels, TX 78132

Diego G.

Job Details: 02/07/2019

Near Pflugerville, TX 78660

Wesley

Job Details: 02/07/2019

DRYER WHIRLPOOL WED4800BQ0 Arrived onnsite and found debris in ruble track causing noise and back pressure causing vibration in unit. Removed debris to repair. Advised customer to have vent professionally cleaned. All else checks good.

Near Canyon Lake, TX 78132

Diego G.

Job Details: 02/07/2019

REFRIGERATOR JENN-AIR JUB24FRERS00 Arrived on site. Checked for noise issues. Found evap cover warped allowing evap motor to create noise. Will need cover and evap motors to repair unit. Office to reschedule; ordrng 1 W10802010 (COVER)

Near Canyon Lake, TX 78132

Diego G.

Job Details: 02/07/2019

Near Canyon Lake, TX 78132

Diego G.

Job Details: 02/07/2019

Near Johnson City, TX 78636

Brandon

Job Details: 02/07/2019

REFRIGERATOR KITCHENAID KBFS25ECMS00 "Arrived on site to replace start device, I replaced start device, unit tested good. Collected balance on cc"

Near Georgetown, TX 78628

Tyler B.

Job Details: 02/07/2019

WASHER MAYTAG MVWC360AW0 "Arrived on site for actuator replacement for no spin, replaced actuator and calibrated and tested good, but very loud howling in spin. Unit will need GEARCASE to complete repair. No leaks on site ; ordrng 1 W11035747 (GEARCASE )"

Near Pflugerville, TX 78660

Tyler B.

Job Details: 02/07/2019

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for vent trim replacement. Replaced trim and tested good.

Near Killeen, TX 76542

Arthur B.

Job Details: 02/07/2019

DISHWASHER GE GDT695SGJ5WW Arrived onsite for customer complaint of dishwasher not cleaning or heating. Inspected unit and found lower wash arm metal off causing heater to short. Unit will need new wash arm and return with heater element and wash kit. R/S for Thursday 2/7. All water connections were dry at time of service.; ordrng 1 WD35X10393 (spray arm)

Near Austin, TX 78728

Tyler B.

Job Details: 02/07/2019

REFRIGERATOR WHIRLPOOL WRS325FDAM "Arrived on site for unit not dispensing ice. Found motor jammed, replaced motor and tested good. No leaks on site"

Near Canyon Lake, TX 78130

Leonardo

Job Details: 02/07/2019

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to replaced burner caps. Replaced caps test burner and burners igniting right away. Job complete no leaks present at this time

Near Hutto, TX 78634

Wesley

Job Details: 02/07/2019

REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 Arrived on site and found unit operating with clogged Evap drain. Ordering update drain and returning on. Monday the 11th per customer request. ordrng 1 W10619951 (drain tube)

Near Austin, TX 78748

Luis

Job Details: 02/07/2019

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site to install parts from prev. diagnosis. Installed adapter kit,new ice bin and shaft,removed ui and main control installed new ui and main control. Powered unit on ran diagnostics all test passed."

Near Austin, TX 78733

Kevin

Job Details: 02/07/2019

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site and inspected dishwasher and found when control panel was last replaced center longer screws or put in upper outside corners. Shorter screws then did not have enough thread And have fallen out. Customer is OK with shipping him directly 2 longer screws. Spoke with CS who will determine correct course of action.; ordrng 2 WPW10348408 (D2C screw)s

Near , TX 78641

Lou

Job Details: 02/07/2019

OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect oven temps. Upon arrival, customer advised that the handle on the warming drawer is getting too hot when using the bottom oven. I tested temps in the lower oven and they were good. I found service pointer #W10563362B which states to install a deflector shield for this issue. I am ordering the deflector shield and scheduled return service for 02/11/19. ; ordrng 1 W10536339 (deflctr-ht)"

Near Austin, TX 78745

Kevin

Job Details: 02/07/2019

DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found belt has frayed and has popped off of tensioner pulley. Replaced belt and pulley and all function has returned to the dryer. Removed all lint from the interior , job complete"

Near Austin, TX 78732

Paul

Job Details: 02/07/2019

REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived onsite for the refrigerator with a no ice condition. Ms stated the unit had started making a little ice but it was very slow. I found the FC at 6 degrees when set at 0 degrees. I found the RC at 43 degrees and the RC coil frosting up. I tested the icemaker and there were no error codes, the unit went thru a harvest, and filled in all three test. I found the RC fan running slower that normal. Need to replace the fan and the harness. Ordering fan and marking the prescreened harness as UORV. RS for Mon 2/11 per ms.; ordrng 1 C-NOTES (2HR JOB. MS REQUEST PR ONLY. ) and 1 W10633627 (MOTOR-EVAP)"

Near Kingsland, TX 78639

Thomas L.

Job Details: 02/07/2019

DISHWASHER KITCHENAID KDTE204ESS0 Arrived on site for poor washability. Found that the washer motor had power to it but it was failed and not running. Replaced and tested and all water connections are dry. For some reason we could not get hot water to the sink or the dishwasher at this time. The customer will check water temperature when hot water is supplied to the sink.

Near Burnet, TX 78611

Thomas L.

Job Details: 02/07/2019

OVEN KITCHENAID KOSE500ESS02 Arrived on site for no heat condition. Found unit to have a failed control. The control that I was sent is the correct number but the part in the box is incorrect. See pics. Julie04/19/2018; ordrng 1 PARTSRESEARCH and 1 W11179310 (CONTROL)

Near Georgetown, TX 78628

Tyler B.

Job Details: 02/07/2019

WASHER MAYTAG MVWC360AW0 "Arrived on site for GEARCASE replacement, replaced GEARCASE and tested good, no leaks on site"

Near Marble Falls, TX 78654

Thomas L.

Job Details: 02/07/2019

REFRIGERATOR GE HA10TG31SW Conduct re-call repair per factory instructions. No water is hooked up to this unit. Unit is in travel trailer however access to components were done through outside access door of trailer.

Near Burnet, TX 78611

Jonathan S

Job Details: 02/07/2019

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for dishwasher panel damaged and not washing dishes. Inspected insulation and found out panel damaged. Performed diagnostics mode and found fault 4-3 motor not running. Monitored test mode and found no water getting to unit. Turned water and tested. Found wash motor getting voltage. Found outer panel damaged. Removed failed panel and installed new. Schedule return for Wednesday the 6th for sump motor repair. Customer requested am appointment for return.; ordrng 1 SEENOTE (REQ AM) and 1 W11085683 (WASH MOTOR ASSEMBLY )

Near Austin, TX 78754

Luis

Job Details: 02/07/2019

REFRIGERATOR IKEA ISC23CNEXY02 Arrived on site for damaged wires on door. Removed damaged freezer door installed new freezer door checked door seal good.

Near Kyle, TX 78640

Kevin

Job Details: 02/07/2019

WASHER MAYTAG MVWB835DC3 "Arrived on site and set washer into a diagnostic cycle and ran all functions in manual and everything is working properly. Spoke with tech line and they went through each function in the automatic test cycle and everything passed. Explained it to customer how washing machine measures incoming water temperature and can make adjustments by adding more or less of cold and or hot water. Washer is operating as intended, no water leaks from connections at time of service, job complete. SR7724084727"

Near Austin, TX 78737

Leonardo

Job Details: 02/07/2019

OVEN WHIRLPOOL WOS92EC0AS01 Arrived on site to test unit for unit not responding. Test unit and found buttons saying not available. Turned breaker off for 3 minutes turned breaker back on and unit test good job complete unit heating correctly.

Near New Braunfels, TX 78132

Robert

Job Details: 02/07/2019

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on job for complaints of lights working intermittently. Service bulletin recommended replacement control. Replaced control board,lights returned. No leaks detected at time of service."

Near Pflugerville, TX 78660

Wesley

Job Details: 02/07/2019

WASHER WHIRLPOOL WTW8500BW0 "Arrived onnsite and installed tub. Tested unit, all checks good. Unit is now operating as designed."

Near Lakeway, TX 78734

Cliff

Job Details: 02/07/2019

WASHER MAYTAG MVWB765FW2 Arrived on site to diagnose a washing machine that is not filling with proper water levels. Tested unit and found mounting bolts for motor loose causing unit to miss register load sizes. Tightened the bolt and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Burnet, TX 78611

Thomas L.

Job Details: 02/07/2019

DISHWASHER KITCHENAID KDTE234GPS0 Removed and replaced failed dishwasher wash motor. Tested and all connections are dry.

Near Temple, TX 76501

Arthur B.

Job Details: 02/07/2019

RANGE MAYTAG MER6600FZ1 Arrived onsite for customer complaint of front door panel coming off. Confirmed issue. Found stainless steel trim is coming off causing cut hazard. Ordering replacement front door panel. R/S for Wednesday 2/6. ; ordrng 1 W10894130 (glass-door)

Near Austin, TX 78723

Joseph C.

Job Details: 02/07/2019

WASHER KENMORE 110.2781269 "Arrived on site for “not spinning” complaint. Inspected unit and found gearcase shaft stripped out and not engaging driveblock. Quoted customer for parts and labor. Customer has declined repairs.

Near Temple, TX 76501

Job Details: 02/07/2019

RANGE MAYTAG MER6600FZ1 Arrived to install previously ordered part. Just before making contact with the customer I contacted office to research the part that was supposed to be ordered. Office advised the correct part was W11250167. Office to get authorization from AIG on the part to be covered and if it’s cosmetic in nature..NO CONTACT MADE AT RESIDENCE.CS called customer.; ordrng 1 CNOTE (AUTHORIZATION FROM AIG) and 1 W11250167 (OUTER GLASS )

Near Dripping Springs, TX 78620

Brandon

Job Details: 02/07/2019

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for customer complaint of oven door falling down, found faulty hinges, I replaced hinges, tested good. There was damage to the cooktop that customer just noticed, I informed her about the 30 day cosmetic warranty."

Near Killeen, TX 76549

Job Details: 02/07/2019

WASHER WHIRLPOOL CHW9150GW0 Arrived to install previously ordered parts. Removed and replaced the UI and Coin DROP. Reassembled unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE

Near Austin, TX 78703

Scott

Job Details: 02/07/2019

REFRIGERATOR JENN-AIR JCB2585WES00 Doors are really uneven due to floor being warped . Floors are going to be redone because of dish washer leak . Nothing can really be done . No moneyncollected .

Near Buda, TX 78610

Brandon

Job Details: 02/07/2019

DRYER WHIRLPOOL WED5000DW2 "Arrived on site for customer complaint of unit not heating, found faulty temperature switch, after replacing unit tested good."

Near Austin, TX 78717

Lou

Job Details: 02/07/2019

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that she found her refrigerator shooting water from the top back left corner and had water all over her floor and the ice maker had stopped working. I found that the rubber portion of the ice maker fill tube located at the top back left corner of the unit had a tear in it. I pulled the ice maker and found the water chute full of ice and the fill tube was blocked with ice. When I removed the ice from the chute, I found a large piece of styrofoam clogging the chute into the ice tray which caused the water to back up in the chute and freeze and freeze into the fill tube. I advised the customer of my findings and turned the water off at the wall outlet. I am ordering the fill tube and will return with all prescreened parts. I scheduled return service for 02/07/19. No water leaks observed during service.; ordrng 1 67006317 (tube-water)"

Near Austin, TX 78723

Joseph C.

Job Details: 02/07/2019

OVEN KITCHENAID KODE300ESS02 "Arrived on site for “no broil in upper oven” complaint. Inspected unit and found loose connection, at broil relay. Reconnected harness to control. Tested unit. Unit is performing as designed."

Near Austin, TX 78717

Tyler B.

Job Details: 02/07/2019

DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site for damaged console panel and top rack sliding out. Replaced console. Removed unit, lowered back wheels installed and leveled front, rack no stays. No leaks on site"

Near Austin, TX 78759

Paul

Job Details: 02/07/2019

COOKTOP JENN-AIR JGD3430GS00 "Arrived onsite for the downdraft cooktop that the filter is not fitting correctly and it sucks the flames out on the burners. I found the brackets for the filter in the lower plenum missing and holes in the plenum where they belong. I found the customers house duct run only about 3 feet long so a restrictor plate needs to be installed. Ordering c-notes, W10837738 PLENUM-AIR, & W11106057 PLATE-MTR.; ordrng 1 C-NOTES (NEED TO MAKE SURE THE BRACKETS FOR THE GREASE FILTER COME WITH THE LOWER PLENUM THAT I ORDERED. SEE THE PICKS IN SDQP WHERE THE BRACKETS ARE MISSING AND THERE ARE JUST HOLES. THE PARTS BREAKDOWN DOES NOT SHOW BRACKETS SEPARATELY. THANKS.) and 1 W10837738 (PLENUM-AIR) and 1 W11106057 (PLATE-MTR)"

Near Belton, TX 76513

Job Details: 02/07/2019

WASHER MAYTAG MVWX655DW1 "Arrived to inspect unit not draining or spinning. Tested the unit and unit passed with no error codes. Saw lots of debris underneath by the drain pump, so I removed the inner tub and cleared out the debris. Reassembled and tested the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE"

Near Temple, TX 76502

Job Details: 02/07/2019

WASHER WHIRLPOOL GHW9150PW1 "Arrived to inspect washer leaking. I removed the front cover of the unit and inspected the door gasket (bellow). The bellow was still intact. I removed the drain cover and discovered some debris and coin in the drain pump catch. I removed, reassembled and tested the unit and unit tested as designed. I also cleaned the excess debris from the dispenser motor.All water lines were dry at the time of service."

Near Austin, TX 78704

Robert

Job Details: 02/07/2019

WASHER WHIRLPOOL WFW7590FW0 Arrived on job for complaints of washer power off after starting. Ran diagnostics and no codes and operation normal. No leaks detected at time of service. Couldn’t duplicate issue at this time.

Near Marble Falls, TX 78654

Thomas L.

Job Details: 02/07/2019

REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Arrived on site for no ice condition. Tested unit and found unit to have a failed inlet water valve for the icemaker. Replaced and all water connections are dry.

Near Pflugerville, TX 78660

Tyler B.

Job Details: 02/07/2019

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on sote for unit not dispensing ice or water. Removed UI and found connection loose. Corrected and tested good. No leaks on site

Near Bastrop, TX 78602

Joseph C.

Job Details: 02/07/2019

WASHER AMANA NTW4516FW3 "Arrived on site for “lid not latching” complaint. Per my previous diagnosis, removed and replaced door latch. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Lakeway, TX 78734

Paul

Job Details: 02/07/2019

ICE MACHINE KITCHENAID KUIA15NRHS11 Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the bin thermistor and the smart valve. I tested the unit and the recirculating pump is working as designed. I found the rest of the ice machine working as designed.

Near Austin, TX 78739

Luis

Job Details: 02/07/2019

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived on site for door closure. Per customer after prev tech did repairs they claimed door issue with left side door closing when left open. Tested door found bottom cam not allowing door to stay open

Near Elgin, TX 78621

Wesley

Job Details: 02/07/2019

DRYER MAYTAG MEDB200VK0 Arrived on site and found shorted element. Replaced element. All checks good. Unit is now operating as designed.

Near New Braunfels, TX 78132

Diego G.

Job Details: 02/07/2019

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site. Check for no cool issues.Found unit shutting off intermittently. Found evaporator frozen over in refrigerator compartment. Called tech-support and ran checks and they are recommending to swap out all controls and replace cover assembly. Allow two hours. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10889841 (COVER ASSY ) and 1 W10893939 (TOP CONSOLE ) and 1 W11323308 (DISPLAY )

Near New Braunfels, TX 78132

Diego G.

Job Details: 02/07/2019

Near New Braunfels, TX 78132

Diego G.

Job Details: 02/07/2019

Near Leander, TX 78641

James

Job Details: 02/07/2019

DISHWASHER WHIRLPOOL WDF760SADM0 Arrived on site and installed new upper and lower spray arms. Ran diagnostics and found unit working properly and no leaks found after repair. Job complete

Near Austin, TX 78725

Robert

Job Details: 02/07/2019

DRYER WHIRLPOOL WED75HEFW1 Arrived on job for complaints of error code pf. Found Control panel to be unresponsive. Will need on next visit.; ordrng 1 W10919207 (panel-cntl)

Near Austin, TX 78723

Joseph C.

Job Details: 02/07/2019

WASHER MAYTAG MVWX655DW1 "Arrived on site for “not spinning water out of clothes/will not go into rinse” complaint. Inspected unit and found drain line going into sink(standpipe clogged). Sink is slow to drain and was creating siphon effect. Adjusted hose, to were hose end is above water. Found F09E01 error code. Pulled drain pump and found hair pin to be blocking drain impeller operation. Removed pin and reinstalled pump. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Waco, TX 76710

Steve C.

Job Details: 02/07/2019

DRYER WHIRLPOOL WED4815EW1 Arrived on site for the unit will not turn on. Tested the unit and found the thermal fuse and cutoff fuse with no continuity. Replaced both fuses and tested the unit. Unit works properly and no vent connected.