Service History 165 - Appliance Express

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Georgetown, Texas 78633

Lou

Job Details: 05/20/2025

"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and as the drum turned, it made a clicking type noise every turn. I gained access to the drum and turned it by hand and found the drive belt badly worn and catching on the tension pulley (photos). I disassembled the unit and removed and replaced the dryer repair kit (2-rollers, tension pulley and belt) and reassembled the unit and tested. Unit is operating as designed. No lint observed during service, job completed. 4392065"

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Austin, Texas 78759

Miguel

Job Details: 05/20/2025

"Arrived on site for washer not giving out hot water. Ran diagnostics. Found f0e9. Entered automatic test mode and nothing happened. Ran whites cycle on hot and confirmed control is only sending voltage out to cold water. Put temp switch to cold and same voltage to water valve. Reset control. Now we are getting hot water. Plug was not tight in outlet, practically fell out once touched. Advised customer to have loose outlet repaired. Call complete. No parts."

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Austin, Texas 78748

Andrey

Job Details: 05/20/2025

"Arrived on site to test unit for excessive shaking, tested unit foundvno errors, but basket extremely wobbling, removed agitator and tried to tighten the spanner nut but basket still moving up and down about 1/4, inspected and found shaft stripped, will need to change, suspension, gearcase, basket, spanner nut, cam and belt, ordering basket office to reschedule ; ordrng 1 W11178224 (Basket) and 1 W11551646 (Spanner nut)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Austin, Texas 78744

Leonardo

Job Details: 05/20/2025

"Arrived on site to diagnose issue with console not unlocking. Found console unresponsive and in a locked state. Attempted to unlock, but the console would not respond. Diagnosed a shorted console. Replaced console and tested unit. Console is now functioning properly. Turned unit on to bake mode and confirmed it is heating correctly. Unit is operating as expected. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near The Hills, Texas 78738

Scott

Job Details: 05/20/2025

"Arrived on site ,ran diagnostics got 7-1 error . Cleared error ,ran test wash motor never came on .no voltage from control to wash motor . Replaced control . No issues found with harness. Ran diagnostics test wash , unit passed test . Started normal. Wash and let run for 10 mins . No issues found . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS22

Near Spicewood, Texas 78669

Scott

Job Details: 05/20/2025

"Arrived on site ,replaced harness with interlocks and inverter. Tested unit it and still giving error code . Replaced mag and mag thermostat and ACU. U it is heating as designed. Also replaced bottom grille. Job complete Parts used W11578579,W11578959,W11233913,W11325786,W11578578,W11598202."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Elgin, Texas 78621

James K

Job Details: 05/20/2025

"Arrived on site for unit stuck on drain mode. Upon arrival, confirmed drain pump continuously running. Verified there is no kinks and restrictions on the pressure hose. Customer is use only liquid detergent. Proceeded to replace W11607637 control. Ran diagnostics and passed with no issues. SP W11766193 performed. Unit is functioning as designed. No water leaks detected at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Round Rock, Texas 78681

Andrew R

Job Details: 05/20/2025

Arrived onsite for refrigerator making loud noise and damaged door. Upon arrival unit sounds normal and assumed they are hearing the compressor running. Unit is running as designed and no abnormal noises are heard. I also found the right door to not have damage I documented a photo of the refrigerator right door. Called techline to report findings. Spoke with Brandon SR 7741607671. Call complete. No parts installed. Customer not present for signature.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Georgetown, Texas 78626

Brandon B

Job Details: 05/20/2025

Arrived on-site for washer stuck in draining cycle. Verified the issue. No kinks in pressure hose. Harness is good. I replaced the control(w11607637) and calibrated the unit. Ran in factory mode and unit is working as designed. Nobody is available to sign

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ09

Near Round Rock, Texas 78681

Andrew R

Job Details: 05/20/2025

Arrived onsite for refrigerator making noise. I found the noise coming from the evaporator fan. I replaced the motor and unit is less noisy. I explained to the customer that he will hear noise as it is circulating airflow. Customer understands and stated it is much more tolerable now. Unit is operating as designed. No leaks. Missed getting photo of MS tag. Call complete. Installed WP2315549 EVAP FAN.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Killeen, Texas 76549

Robert

Job Details: 05/20/2025

MVW7232HW1 Arrived on site for a washer with lid l9ck issues. On arrival I verified the issue the strike has failed I replaced part and tested product is working as its designed no water leaks visible from main water supply.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Smithville, Texas 78957

Joe Z

Job Details: 05/20/2025

Arrived on site for right top hinge is broken and door not closing correctly. Found hinge failed at door. Replaced door and badge. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Austin, Texas 78748

Andrey

Job Details: 05/20/2025

"Arrived on site to test unit for bad smell and not draining, tested unit found water is draining properly but the smell is coming from the sewer, washer also was not getting any cleaning do e and smelled, advised customer to run a few empty washer cleaner cycle with vinegar and afresh, at this time job complete"

We serviced a

KITCHENAID COOKTOP

Model KCGS550ESS05

Near Round Rock, Texas 78665

David Z

Job Details: 05/20/2025

No work needed to be performed. Unit needs cleaning as there is noticeable debris around the burner. Closing call.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near Kingsland, Texas 78639

Wesley

Job Details: 05/20/2025

"Arrived onsite for no cool and found locked compressor overloading the start device. Repaired by replacing the compressor. Adding a dye drier and an access port. Pulled vacuum and charged to spec. Observed proper low side pressure and hot discharge line as well as cooling beginning to take place in the freezer. Unit is now operating as designed. No signer available. W11580057, W11506635 and WPW10143759"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Copperas Cove, Texas 76522

Robert

Job Details: 05/20/2025

"NTW4516FW3 Arrived on site from previous visit to install parts. I installed motor,gearcase, and belt product is working as its designed no squeaking sounds . Nobody was home to sign client let me in . I locked up and dubble checked to make sure door was locked I tried getting ahold of client to give him a heads up I was leaving and the his product is working great. No water leaks visible from main water supply."

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near McDade, Texas 78650

Joe Z

Job Details: 05/20/2025

Arrived on site to assist customer with filter removal. Showed customer how to replace filter. Customer provided new filter. No leaks present. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS22

Near Elgin, Texas 78621

James K

Job Details: 05/20/2025

"Arrived on site for unit control panel stuck on lock. Upon arrival, attempted to power cycle unit for 15 minutes and still same issue. Proceeded to replace W11600321 control panel. Tested unit and now unit is functioning as designed. Made sure correct model number is configured with unit. Also noticed all 4 mounting screws is missing. Informed customer and customer agreed to contact builder. Unit is functioning as designed."

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Austin, Texas 78705

Leonardo

Job Details: 05/20/2025

Arrived on site to replace harness. Replaced harness test unit and unit test good job complete.

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Georgetown, Texas 78628

Brandon B

Job Details: 05/20/2025

Arrived on-site for oven not getting correct temperature. Verified the issue. Checked resistance at the sensor was above 4k. I replaced the sensor(w11598120) and cycled the unit. Calibrated the unit and now it's averaging the correct temp.

We serviced a

KITCHENAID WARMING DRAWER

Model KOWT100ESS00

Near Austin, Texas 78748

Leonardo

Job Details: 05/20/2025

Arrived on site to yes tumor for drawer not pulling out. Test unit and found broken slides. Replaced slides test unit and unit test good job compete.

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Elgin, Texas 78621

James K

Job Details: 05/20/2025

"Arrived on site for unit tripping breaker. Upon arrival, found elements to have rubber bushings. Upon checking new parts, found bake element to have rubber bushings as well. Ordering W11182108 bake element. Office to reschedule after confirming redesigned bake element is in stock. Spec home. No one available to sign ; ordrng 1 W11182108 (Bake element)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Georgetown, Texas 78628

Brandon B

Job Details: 05/20/2025

Arrived on-site for dispenser not working. Verified the issue. Found the solenoid wasn't seated properly. I replaced the dispenser (w11412300) and cycled unit. Dispenser is working as designed

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Elgin, Texas 78621

James K

Job Details: 05/20/2025

"Areived on site for unit tripping breaker. Upon arrival, found elements to have rubber bushings. Upon checking new parts, found me bake element to be have rubber bushings as well. Ordering W11182108 bake element. Office to reschedule after confirming redesigned bake element is in stock. Spec home. No one available to sign ; ordrng 1 W11182108 (Bake element)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS2

Near Buda, Texas 78610

Leonardo

Job Details: 05/20/2025

"Arrived on site to diagnose unit not heating. Tested the unit by attempting to heat water. Upon startup, the magnetron emitted a loud humming noise and the capacitor produced a popping sound. Replaced the magnetron, capacitor, and diode. Retested the unit it is now heating properly and operating quietly. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Lockhart, Texas 78644

Leonardo

Job Details: 05/20/2025

"Arrived on site to diagnose issue with unit starting on its own. Tested unit and found error code F2E1 shorted or stuck keypad. Upon further inspection, determined the control board was shorted. Replaced control board, tested unit, and verified proper operation. Unit is now functioning correctly. Job complete. Called Safety to report findings. SR# 7741580954"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2455XTSS0

Near Austin, Texas 78717

Andrew R

Job Details: 05/20/2025

"Arrived onsite for dishwasher not starting cycles and blinking 7 times. I found the wires from the control heater to be showing open on resistance when trying to pull out the machine to see if it was the heater or thermostat I found the machine is held in place by a piece of wood that is stapled to the underside of the cabinet. We are not equipped to remove this type of cabinetry and the customer will either need to have a handy man/cabinetry contractor remove it, or otherwise make the machine able to be removed and then reinstall when we are complete. Office to RS when adjustments have been made. Also found spiders underneath unit. Customer inside the house was not responding when departing so I could not get a signature spoke over the phone to one of the owners.; O-emld tckt"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Manor, Texas 78653

James K

Job Details: 05/20/2025

"Arrived on site for unit not powering on. Upon arrival, found breaker tripped to the unit. Continued to inspect both elements and found updated bushings on the elements. Disconnected ground and performed service pointer for burn off. Reattached ground back to unit and re tested. Unit is now functioning as designed. No parts needed."

We serviced a

WHIRLPOOL FREEZER

Model WRFF3436RZ00

Near Taylor, Texas 76574

Matthew

Job Details: 05/20/2025

"Arrived on site to replace valve. Replaced and found no change. Pulled unit and checked supply. Found almost no water pressure from supply line. Took pic. Notified customer that the supply is not sufficient to allow for proper ice making or water dispensing. Customer will need to have supply checked. If supply is corrected and symptoms persist, she can call back."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Austin, Texas 78750

Miguel

Job Details: 05/20/2025

Arrived on site for refrigerator making noise. All components running. During test I found noise coming from compressor when it starts. Adjusted compressor tubing. Restarted multiple times. No more vibration noise. Working as designed. Call complete. No parts.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Lockhart, Texas 78644

Leonardo

Job Details: 05/20/2025

"Arrived on site to inspect unit for possible gas leak.Spoke with the customer, who reported that their CO detector had gone off, despite the stove not being used that day. Customer stated the gas company detected high gas readings from the oven. Removed the bake cover to access the bake burner. Started the oven and set it to 350?F. Observed that only half of the burner ignited immediately, while the other half took approximately 6 seconds to ignite. Removed the bake burner and adjusted the choke. Retested by preheating the oven to 350?F burner now ignites properly and evenly. Turned on the vent while the oven was operating; no gas smell detected.Unit operating as expected. Job complete. Called Safety to report findings. SR# 7741556011"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Austin, Texas 78717

Andrew R

Job Details: 05/20/2025

Arrived onsite for washer with F3E1 present. Upon arrival I took off the top and found the pressure sensor to have come loose and getting banged around by the tub. I replaced the sensor and secured it. Unit is now running diagnostic cycles as designed and no issues are present with washer. No leaks. Call complete. Installed W11316246 SWIRCH-WL.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Manor, Texas 78653

James K

Job Details: 05/20/2025

Arrived on site for unit leaking water. Upon arrival found tubing to water valve is not inserted all the way. Secured tubing to valve and retested unit is now functioning as designed. No water leaks detected at this time. No parts needed. Empty unit. No one available to sign

We serviced a

MAYTAG DRYER

Model MED6630HC2

Near Georgetown, Texas 78628

Brandon B

Job Details: 05/20/2025

Arrived on-site for dryer smoking. Verified the issue. No visible signs at the blower or belt. I replaced the element and tested unit for 15 minutes. No more smoke. Called safety Sr. 7741592774

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Cedar Park, Texas 78613

Andrew R

Job Details: 05/20/2025

Arrived onsite for unit leaking from the front. Upon arrival I found customer to be using pods and rinseaid. I ram the unit 4 times and could not recreate a leak. I set the rinseaid to minimum on the dispenser and let the leasing office know that they are essentially doubling on rinseaid as the pods already have it. I advised leasing if the unit is still leaking after changing the dispenser setting to try liquid detergent until the rinseaid is out of the dispenser. Unit is operating as designed and no leaks were sighted at time of service. Call complete. No parts installed.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Kyle, Texas 78640

Leonardo

Job Details: 05/19/2025

Arrived on site to diagnose the unit for a whistling noise coming from the left rear burner when in use. Inspected the orifice and confirmed it was clear. Turned on the burner and observed normal gas flow and sound. Recorded a video of the burner in operation and submitted it to Techline for review. Techline confirmed the sound is consistent with normal operation.Note: Smaller burners may emit some noise due to the reduced orifice size required to achieve the correct pressure for the burners BTU rating. Job complete. SR#7741594087

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrf560sehz03

Near Martindale, Texas 78655

Andrey

Job Details: 05/19/2025

"Arrived on site to test unit for water leak, tested unit found cracked daul valve, replaced and tested unit is now running as no leaks detected job complete installed WPW10279866"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JS4

Near San Marcos, Texas 78666

Andrey

Job Details: 05/19/2025

"Arrived on site to test unit F2 error, tested unit found internal board failure, replaced control and tested, unit is now running as designed job complete W11594224"

We serviced a

MAYTAG WASHER

Model MFW7020RF0

Near San Marcos, Texas 78666

Tim M

Job Details: 05/19/2025

"Arrived on site to test unit for leak. Upon arrival customer stated she think cycle was completed and when they came back in, laundry room was flooded. Havent used the unit since. Tested unit by filling to max level, after unit filled inspected components, found no leaks or drips. Drained all the water out, found no leaks in the draining system and standpipe does not overfill. Inspected bellow, found no punctures or tears. Could not locate source of the leak, advised customer to run a cycle and monitor. If unit begins to leak, capture on video. At this time unit is running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near New Braunfels, Texas 78130

Andrew

Job Details: 05/19/2025

Arrived on site to test unit for constant draining. Recommend control replacement. Office to reschedule. ; ordrng 1 W11608056 (Control)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near San Marcos, Texas 78666

Andrey

Job Details: 05/19/2025

"Arrived on site to test unit for not working properly tested unit found pump engaging but not disengaging, inspected, harness could not find any issues. We'll need to replace control board to fix issue ordering control board office to reschedule.; ordrng 1 W11603811 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Kyle, Texas 78640

Andrey

Job Details: 05/19/2025

"Arrived on site to test unit for not cooling properly, tested unit found unit temps are all normal, compressor running, unit is running as designed no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Austin, Texas 78745

Leonardo

Job Details: 05/19/2025

"Arrived on site to diagnose a no power issue. Tested voltage at the junction box and confirmed 120V present.Found that the console was not responding. Inspected the wiring and discovered a burn mark on the wire nut connected to the black wire, which was preventing voltage from reaching the control board. Replaced the faulty wire nut, tested the unit, and confirmed it is now operating properly."

We serviced a

MAYTAG DRYER

Model MED8630HC2

Near Austin, Texas 78731

Matthew

Job Details: 05/19/2025

Arrived onsite to replace faulty drum. Replaced and tested. Unit is now functioning properly. Job complete. Used w10541657

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3236RZ00

Near Austin, Texas 78701

Luis

Job Details: 05/19/2025

"Unit 3617. Arrived on site for no cool. Fans running compressor not powering on,removed cover movement of harness on start device compressor would power on,unplugged unit,secured harness into start device,reinstalled start device.powered unit on compressor powered on. Vacant unit"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Austin, Texas 78738

Luis

Job Details: 05/19/2025

"Arrived on site. Found ice build up in freezer section,door not closing correctly due to bin not installed correctly to door tracks,removed freezer door,cleared all ice,reinstalled bin and drawers correctly,reinstalled door checked door seal good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ05

Near Austin, Texas 78732

Luis

Job Details: 05/19/2025

"Arrived on site for moisture on gasket. At time of visit no moisture on gaskets, per tech support added foam gasket on liner of door under bubble of gasket,remolded gasket checked door seal good. Customer complained of noise from icemaker,ran 2 harvest test and filled Customer stated noise is when icemaker is harvesting informed customer normal operating sound of icemaker motor. W11159728"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV10

Near Austin, Texas 78726

Scott

Job Details: 05/19/2025

"Arrived on site for torn gasket . Found right hand door gasket tearing. Also found fz door rails locking up when opening or closing . Did test water dispenser , nothing unusual found. Did explain there may be a drip occasionally. U it didn't drip during visit . Ordering fresh food gasket and fz door rails . No water leaks detected at time of service. Return set 5/23; ordrng 1 W11658402 (Rails) and 2 W10830162 (Gasket)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Austin, Texas 78727

Scott

Job Details: 05/19/2025

"Arrived on site for water dripping g out of ice maker box . Found ice maker overflowing and ice build up around ice maker . Replaced valve and ice maker . Adapter seal and ice box fan look in normal shape . WPW10341329,W11658802. Ran harvest and fill. No leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Niederwald, Texas 78640

Andrey

Job Details: 05/19/2025

"Arrived on site to test unit for dented door, tested unit found RC door dented, replaced door, installed nameplate job complete installed LW10912075, W11223753"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Austin, Texas 78737

Leonardo

Job Details: 05/19/2025

Arrived on site to test unit for unit beeping. Test unit and found F8E4 error code water in float. Removed float and removed water test unit and unit filling with water but not washing. Found bad wash motor. Also found heating element was old element advised customer to call kitchen aid for service pointer on heater. Rescheduled for Thursday to replace sump and motor assembly ; schdld next appmnt for 5/22 THU !

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5NVAXSB01

Near Austin, Texas 78734

Luis

Job Details: 05/19/2025

"Arrived on site for water leaking. Found frozen in drain in freezer compartment, removed ice build up defrosted and cleared drain checked water flow through drain good."

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Austin, Texas 78704

James K

Job Details: 05/19/2025

"Arrived on site for unit not operating. Upon arrival, found unit not spinning and just agitating. Proceeded to check capacitor and found 60MFD. Inspected all mechanical parts and found no faults. Proceeded to replace W11212745 actuator. Tested unit and still same issue. Proceeded to check voltages and found found J2 connector loose. Made sure all wire connections are tight. Ran 2 test cycles and passed. Ran calibration and passed. Ran another diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, Texas 78744

James K

Job Details: 05/19/2025

"Arrived on site for unit not powering on. Upon arrival, checked incoming voltage is reading correctly. Proceeded to replace W10857612 timer and now unit powers on. Tested unit and now unit is functioning as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model wdf331pams0

Near Austin, Texas 78744

James K

Job Details: 05/19/2025

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11175771 water valve. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Tenant not home. No one available to sign"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Round Rock, Texas 78665

Daniel A

Job Details: 05/19/2025

Arrived on site to install previously diagnosed and ordered part per previous technician. I installed the presoak switch and tested the washer. The washer is now operating as designed. No water leaks observed during service. W11662334

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Round Rock, Texas 78681

Miguel

Job Details: 05/19/2025

"Arrived in site for refrigerator not cooling. Reading 60f. In freezer i has 10 at top and -7 at bottom. Found ice building up in freezer on top of coil. Found the clips on left broken so sir is entering and creating ice build up. Ordering another cover as clips are not available. Office will call to schedule, ; ordrng 1 WPW10388268 (Cover)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78757

Scott

Job Details: 05/19/2025

"Arrived on site , replaced fresh food door and nameplate LW10912313, W11223753. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Round Rock, Texas 78681

Daniel A

Job Details: 05/19/2025

Arrived on site to inpsect dryer with timer not advancing. Upin further inpsection I tested the dryer and found that the time was not advancing. I verified proper voltage at the terminal block and verified proper voltage at the timer. I found the timer motor had failed. I replaced the timer and retested the dryer. The dryer is now operating as designed. No one on site to sign. WPW10436303

We serviced a

MAYTAG OVEN

Model MGR4410BDA

Near Cedar Park, Texas 78613

Miguel

Job Details: 05/19/2025

"Arrived on site for oven not working, not heating properly. Cooktop working as designed. Problem is with igniter. Verified it gets voltage and glows but not hot enough. Replaced igniter. Verified operarion. Call complete. 12400035"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Austin, Texas 78757

Justin

Job Details: 05/19/2025

Arrived on site for unit leaking gas. Texas gas said leak 2as coming from tightening nut at gas regulator. Tested for leak with bubbles and found small leak at nut. Tightened fitting and test3d. No more gas leak unit is now functioning properly and as designed to job completed

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS2

Near Georgetown, Texas 78628

Brandon B

Job Details: 05/19/2025

Arrived on-site for door falling open. Verified the issue. Found the left hinge off due to being tangled up in the insulation. I replaced the hinge(w11712995) and tested the door. Unit is operating as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Andice, Texas 78628

Brandon B

Job Details: 05/19/2025

Arrived on-site for icemaker not working. Found water wasn't dispensing also. Found the valve at the wall wasn't turned all the way on. Adjusted it and now I'm getting water. The icemaker wasn't on. I turned it on to max ice. Unit is working as designed. No parts used.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Austin, Texas 78723

Justin

Job Details: 05/19/2025

Arrived on site for water and ice having a funny taste. Upon arrival customer stated she did not know about having to filter about 3 gallons through system when unit is new or get a new filter installed. Customer found some screws inside freezer unit wanted to make sure nothing was missing. Inspected unit found nothing wrong. Ice maker and water dispenser are dispensing cleaner water now after customer cycled 3 gallons through system. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM11

Near Georgetown, Texas 78626

Brandon B

Job Details: 05/19/2025

Arrived on-site for leak behind refrigerator. Found water line was cut. I'm ordering wp2300868 fitting and wp2198677 fitting for return visit. Nobody is available for signing ; ordrng 1 wp2300868 (Fitting) and 1 wp2198677 (Fitting)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Austin, Texas 78723

Justin

Job Details: 05/19/2025

Arrived on site to repair previously diagnosed issue. Unit needs new sump and motor. Replaced sump and motor tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ11

Near Georgetown, Texas 78628

Brandon B

Job Details: 05/19/2025

Arrived on-site for microwave making a humming sound. I couldn't replicate the issue. Customer had a video of the sound. No visible damage to cap or diode. I'm ordering a W11753208 mag for return visit. No parts used. Office will need to reschedule. ; ordrng 1 W11753208 (Mag)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Nolanville, Texas 76559

Robert

Job Details: 05/19/2025

WRS325SDHZ11 Arrived on site for refrigerator with ice door staying open. On arrival I verified issue I replaced ice door and tested over and over product is working as its designed no water leaks visible from main water supply.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Marble Falls, Texas 78654

David Z

Job Details: 05/19/2025

"Arrived on site to diagnose microwave thats not always starting. Customer showed me video. They would close door and run a normal cycle. Timer would count down, and turntable would run, but unit doesnt heat. They would cancel the cycle and restart it and it would work perfectly fine. I tested the door and door seems fine, and connect well with the interlocks.spoke with GC and agreed that the best course of action is to replace the interlocks, control, and inverter together. Ordering necessary parts. Office to schedule return visit, 2nd appliance in the house that will also need parts. ; ordrng 1 W11578578 (Interlock Harness)"

We serviced a

WHIRLPOOL OVEN

Model WFE525S0JS4

Near Killeen, Texas 76548

Robert

Job Details: 05/19/2025

"WFE525S0JS4 Arrived on site for a range with a error code F1E2. On arrival I verified error code but client stated that the range would be tripping the breaker when trying to use the oven that was the first issue client was having. Then error code F1E2 showed up and now client can't use oven. I recommend to client that the protocol for a range tripping breaker would be to replace bake,broil, and control. Then removed ground and preheat to 500 degrees then rewire ground and preheat to 500 again. I ordered bake and broil element and returning parts will be needed. I rescheduled client for 5/23/25.; ordrng 1 W10856603 (Broil element) and 1 W11182108 (Bake element)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS4

Near Round Rock, Texas 78681

Andrew R

Job Details: 05/19/2025

Arrived onsite for previously diagnosed parts. I replaced the water valve and tested the unit. Unit is filling and shutting now as designed. No leaks were present during the time of service. Call complete. Installed WPW10270395 Smart Valve.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ11

Near Hutto, Texas 78634

Andrew R

Job Details: 05/19/2025

Arrived onsite for microwave making noise. I found the noise the customer was talking about to be the flapper on the exhaust fan venting. I found the noise to be normal and to actually be a good sign as it indicates the flapper is opening. I explained to the customer that it can get louder due to the location of the house and possibility of wind direction affecting it. Unit is operating as designed and customer understands. Call complete. No parts installed.

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Gatesville, Texas 76528

Jonathan M

Job Details: 05/19/2025

"Arrived on site for a washing machine that is not starting a cycle. Inspect a unit and work area. The customer advised that the unit you just completely stopped mid cycle and has not been able to start a cycle since. I ran the unit through diagnostics and found an F7 E1 (basket speed fault) error code. I tested the unit and found the unit buzzing, but not actually spinning the basket. I checked underneath and found the capacitor leaking. I replaced the capacitor and tested the unit. The unit began to work and operate as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Austin, Texas 78702

Joe Z

Job Details: 05/19/2025

"Arrived on site for not completing cycle . Upon arrival , unit is in apartment # 283. Test unit and display is not powering on. Test polarity at supply and is correct. This is a stacked unit and will require a 2 man. Ordering 2 men. Office to reschedule ; ordrng 1 2man (2 man)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW0

Near Lago Vista, Texas 78645

Miguel

Job Details: 05/19/2025

"Arrived on site for dryer taking too long to dry and not turning off. Found f2e1, and f3e2. Verified all buttons responding. Unit is heating and has a good draft. Accessed control at j13 i have continuity when I put metal across sensors then open when I remove it. Per tech sheet error is within control. Replaced control board. Verified operation. Call complete."

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS02

Near Round Mountain, Texas 78663

David Z

Job Details: 05/19/2025

Arrived on site to diagnose microwave making noise when turntable is rotating. Examined unit and found turntable ring wheels being abnormally noisy. Replaced ring and tested unit. Verified unit working as designed. Abnormal noises are gone. W11110134.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Hutto, Texas 78634

Andrew R

Job Details: 05/19/2025

Arrived onsite for dishwasher leaking. I found the customer to have the rinseaid set to max while using pods. I informed the customer that rinseaid has to be set to minimum when using pods as the pods already have some rinseaid in them. I set the rinseaid to minimum but also noticed water trails along the door gasket. I replaced the door gasket and unit is now not leaking. Unit is now operating as designed. Call complete. Installed W11725437 GASKET.

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Pflugerville, Texas 78660

Andrew R

Job Details: 05/19/2025

Arrived onsite for previously diagnosed parts. I replaced the panel controls and unit now operates as designed. After installation I found the knob to have a crack across the knob and will need to be replaced. Ordering W10448758 Knob-Cntrl. Office to RS as it is showing PSP. Installed W10891907 CNTRL-ELEC.; ordrng 1 W10448758 (Knob-Cntrl)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Lago Vista, Texas 78645

Miguel

Job Details: 05/19/2025

"Arrived on sife for dryer not drying and room feeling hot and wet. Tested and found vent does not have a good draft. Went out side and found vent goes under the house. It is currently full of water. Advised cusfomer vent needs to be cleaned. Dryer is working as designed, call complete. 162.36 Auth code: R4RR9W"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS03

Near Killeen, Texas 76549

Robert

Job Details: 05/19/2025

KFIS29BBMS03 Arrived on site for a refrigerator not producing enough ice. On arrival client stated that the ice bucket has been half full since Saturday and it hasn't produced more. I ran every test on the icemaker and water valves no error codes on the icemaker water fill tested passed ice fan worked great no open gaskets. FC temp was 7 ice pattern was good then only solution would be replace main control and ui control. I replaced both parts and tested product is working as its designed no water leaks visible from main water supply. I recommend to client to keep an eye on the production of the ice.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA01

Near Horseshoe Bay, Texas 78657

David Z

Job Details: 05/19/2025

Arrived on site to diagnose ice machine overproducing ice. Found ice level above bin thermistor and continuing to overproduce. Replaced bin thermistor to resolve. Unit now working as designed with all functions good. Parts used - WPW10511923.

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS02

Near Round Mountain, Texas 78663

David Z

Job Details: 05/19/2025

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QMS03

Near Lakeway, Texas 78734

Luis

Job Details: 05/19/2025

"Arrived on site for not dispensing ice. Tested ice dispenser motor not rotating, removed bin dumped clumped ice,found shaft stripped,replaced auger motor and shaft,reinstalled bin engaged light switch tested auger motor,shaft in ice bin rotating. Wp2188917,w10822635"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 05/19/2025

"Arrived on site to test the unit for issues with the dispenser door not opening and soap not fully dissolving.Tested the unit and found the dispenser door is operating correctly. Customer reported that soap remains after the wash cycle. Advised the customer to use only one tablespoon of detergent, rather than filling half the dispenser.Ran a test cycle all functions tested good.Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW10

Near Pflugerville, Texas 78660

Andrew R

Job Details: 05/19/2025

"Arrived onsite for refrigerator not cooling and not making ice. I found the Freezer reading 28 degrees and RC at 46. No ice sighted. Compressor feels like it's running weak and when inspecting the evaporator i found no frost pattern present indicating a sealed system repair is needed. Ordering WPW10143759 UV DRIER, W11506635 ACCESS VALVE, W11547313 Compressor, and W11598433 Evaporator. Office to RS. NO PARTS INSTALLED.; ordrng 1 W11506635 (Access Valve) and 1 WPW10143759 (UV Drier) and 1 W11547313 (Compressor) and 1 W11598433 (Evaporator)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, Texas 78738

Leonardo

Job Details: 05/19/2025

Arrived on site to test the unit for a reported leak.Tested the unit and found it leaking from the right side of the door. Discovered the unit was not properly leveled due to the tile floor not extending to the rear feet. Leveled the unit correctly to ensure proper sealing.Ran a test cycle no leaks present at this time.Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Georgetown, Texas 78628

Wesley

Job Details: 05/19/2025

Arrived onsite and found unit operating with icemaker fill leak causing fan noise. Used GC proprietary spout shroud to repair. Unit is now operating as designed. All checks good. No parts.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Dripping Springs, Texas 78620

Tim M

Job Details: 05/19/2025

"Arrived on site to test unit for leak. Upon arrival customer stated 30 minutes after previous service visit, there was water on the floor in front of the unit. Found water on the bottom of the RC, water trail coming from the filter housing. Found the filter not tightened all the way, tightened filter and turned water off. Gained access to evap cover, ran water dispenser and monitored housing, found no leaks at the filter housing. Unit was in a defrost cycle and defrost water is draining properly. Suspecting the reason unit began to leak was due to a loose filter. Advised customer if unit starts to leak again to try to capture on video. At this time unit is running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Georgetown, Texas 78628

Wesley

Job Details: 05/19/2025

Arrived onsite and found unit operating with tripping breaker. Found unit had never had burnoff performed. Performed burnoff and unit is operating as designed. Never tripped during service and burnoff. Advised customer on failure and solutions. No parts. ; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78757

Wesley

Job Details: 05/19/2025

Ariv3d onsite and found f7e1 f9e2 f8e1 and f10e2 error. Symtpkms of no wash function. Audible seized wash motor. Repalced sump and motor and all symptoms resolved. Unit is now operating as designed. Advised customer on repair. All checks good. Significant environmental wear. Documented with pics.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78757

Wesley

Job Details: 05/19/2025

"Arrived onsite unit 272 and found unit operating with failed refrigerator door. Replaced refrigerator door and nameplate. Unit is now operating as designed. All checks good. LW10912313, W11223753"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Copperas Cove, Texas 76522

Robert

Job Details: 05/19/2025

WDF520PADM7 Arrived on site for a dishwasher not washing. On arrival I ran diagnostic and found error codes F4E3 and F7E1 a bad motor and heater isn't working i ordered heater and client wanted to reschedule for 6/2/25 that was the day he wanted. Returning parts will be needed no water leaks visible from main water supply. ; ordrng 1 W10518394 (Heater)

We serviced a

MAYTAG DRYER

Model MED6630HC2

Near Horseshoe Bay, Texas 78657

David Z

Job Details: 05/19/2025

"Arrived on site to replace damaged front dryer panel. Removed front panel and replaced with new. Repalced emblem ans swapped over m/s tag. Verified no other damage to unit. Builder not on site to sign for ticket. Call completed. Parts used - W10908007, W11491749."

We serviced a

AMANA RANGE

Model AEP222VAW5

Near Blanco, Texas 78606

Andrew

Job Details: 05/19/2025

Arrived on site to inspect unit for damage. Replaced RH(W10144829) and LH(W10144828) end caps and cooktop(W10175582). Unit now working as designed. Contractor not present for signature.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Round Rock, Texas 78681

Daniel A

Job Details: 05/19/2025

"Arrived on site to inspect washer only sensing through the whole cycle. Upon further inspection, I placed the machine into diagnostics and observed no error codes. Iran compoment testing and found no issues with the function of the components. I ran an automatic test in service mode and observed no issues. I started a normal cycle in consumer mode and found that the washer is operating as designed and is sensing at the beginning and activating the agitate during sensing how it is designed. I observed as it advanced from sense to wash and was operatimg without issue. No parts installed. The machine is operating as designed. No water leaks were observed during service. No one on site to sign."

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Austin, Texas 78731

Matthew

Job Details: 05/19/2025

Arrived onsite for door hard to close and not drying. Found door does need a firm close. Notified customer where to apply pressure to close rather than slam door shut. Customer stated it is too hard to close. Replacing a part will not change that. Did find that the vent hose is severely kinked. Adjusted hose for better air flow. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Johnson City, Texas 78636

Andrew

Job Details: 05/19/2025

Arrived on site to test unit for tapping noise. Was able to replicate and verified with customer noise was water line tapping on rear of cabinet. Secured lines and noise is no longer present. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM04

Near Austin, Texas 78754

Justin

Job Details: 05/19/2025

Arrived on site for unit not cooling. Inspected and found compressor not turning on Inspected unit and found start device not plugged in. Plugged unit inand compressor kicked on. Went and did another call at same apartment complex. After that call went back and checked to see if unit started cooling and it did. Maintenance will monitor unit isnow functioning properly and as designed to. No leaks present at this time job completed

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Lago Vista, Texas 78645

Miguel

Job Details: 05/19/2025

Arrived onnsite for washer leaking. Found f0e2. Ran diagnostics and all components passed with no issues. No leaks at this time. The customer has 2 washers side by side. Customer unsure which washer is leaking. Both washers have a dryer on top that needs to be removed for proper inspection. 2 man required to complete service. Office will call to schedule. ; ordrng 1 2man (2man)

We serviced a

JENN-AIR REFRIGERATOR

Model JBRFR30IGX00

Near Driftwood, Texas 78619

Andrew

Job Details: 05/19/2025

Arrived on site to test unit for not always dispensing water. Was able to mimic issue and found switch needs replaced. Ordering parts and office to reschedule. ; ordrng 1 W11247958 (Dispenser housing) and 1 WP12575502 (Switch)