Near Austin, TX 78723
Scott
Job Details: 06/20/2018
Arrived on site ,replaced front right roller . Unit is now able to be wheeled in and out without scratching floor further .no water leaks detected at time of service . Job complete .
Near Georgetown, TX 78633
Dona
Job Details: 06/20/2018
High-360/low-316/high-380/low-330/high-365/low-320. Temperatures are roughly 345 degrees. Temperatures are to spec at this time. Did show customer how to calibrate oven. Customer states that it takes a little longer to cook recipes. Did not want adjustment at this time. All parms check good.
Near Austin, TX 78754
Luis
Job Details: 06/20/2018
Refrigerator-replaced starter to compressor
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/20/2018
Whirlpool microwave model # WMH32519FB0. Clock display intermittently going out.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/20/2018
Arrived on site for frosting in the freezer section. Found that a package of meat was too large for the pizza been and it was causing the doors not close properly last frost thing. All water connections were dry.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/20/2018
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/20/2018
Arrived on site for frosting in the freezer section. Found that a package of meat was too large for the pizza been and it was causing the doors not close properly last frost thing. All water connections were dry.
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/19/2018
Near Georgetown, TX 78628
Lou
Job Details: 06/19/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the dishwasher dispenser due to the door latch being broken. I tested the unit and it operate as designed. No water leaks observed during service. Job completed.
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/19/2018
Kenmore dryer model# 110.72052100. Failure with dryer having long dry times.
Near Salado, TX 76571
Dona
Job Details: 06/19/2018
Arrived on site for no cool conditions in freezer section. Upon arrival found unit is cooling properly in freezer, customer had 3 water bottles in freezer one on top shelf, middle shelf, and lowest shelf to check for freezing. All 3 bottles were frozen today. Temperatures in upper are 4 degrees, middle toggled between 4 and 3 and lowest point toggled between 1-2 degrees. Ran tests on thermostats both passed, unit is defrosting correctly. Frost pattern good. Customer stated that units ice was melting and on upper level was hawed. Lower region stayed frozen. Fans are working properly. Temps in fridge are good, seals are sealing tightly. Ice production is good. All tests check good, operating to spec at this time. All water connections dry. No problems at this time.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/19/2018
Model WRF736SDAM14, Arrived on call for not making ice still, since prior repair, installed ice maker prior and installed permagum kit today, customer to allow for 24-48 hours for proper ice production. Unit had a full bin of ice when got to location. No water leaks after repair, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/19/2018
Model WRF736SDAM14, Arrived on call for not making ice still, since prior repair, installed ice maker prior and installed permagum kit today, customer to allow for 24-48 hours for proper ice production. Unit had a full bin of ice when got to location. No water leaks after repair, call complete.
Near Kempner, TX 76539
Arthur B.
Job Details: 06/19/2018
WED72HEDW0 (Dryer) - Arrived onsite for customer complaint of dryer making loud noises when tumbling. Removed bulkhead and found dryer will need new drum rollers. Did not have dryer repair kit with call. Returning with kit. R/S for 6/22. Reassembled. Dryer vent and lint trap was clean of lint at time of service.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/19/2018
Model WMH53520CS5, Arrived on call for power cord burned due to outlet bad, replaced filter board and power cord and tested and all checks good, customer did have outlet repaired above microwave, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/19/2018
Model WMH53520CS5, Arrived on call for power cord burned due to outlet bad, replaced filter board and power cord and tested and all checks good, customer did have outlet repaired above microwave, call complete.
Near Briarcliff, TX 78669
Paul
Job Details: 06/19/2018
KitchenAid Dishwasher Model KDTE104ESS2. Arrived onsite for the dishwasher with the dispenser gasket is coming out. I replaced the dispenser in the dishwasher. There were no water leaks present at the time of service. Call complete.
Near Pflugerville, TX 78660
Jerry C.
Job Details: 06/19/2018
WRF555SDFZ05 Arrived to inspect ice in fc. I found the door hanging out at the top, not allowing the gasket to make contact with the cabinet. I removed ice from the air leak area and adjusted the door hangers to correct the gasket gapping. I lubricated the upper basket slides and tested the unit. Operational test good, no leaks observed during service.
Near Georgetown, TX 78628
Dona
Job Details: 06/19/2018
Arrived on site for lower wheels falling off, replaced 2 right hand side and left front wheels, left rear was still ok. Checked all other functions of unit. 3 wheels-30.12 a piece total parts-90.36 labor-wheel replacement-dw270-139.99 tax 19.00 total of-249.35 collected from check 9535 All water connections dry.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/19/2018
GD25DIXHW00 (SxS Refrigerator) - Arrived onsite to install icemaker to SxS refrigerator from prior tech’s diagnosis. Removed icemaker and installed new replacement. Reassembled. Tested unit. Unit called for water. No other issues found. All water connections were dry at time of service.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/19/2018
Model KUDS50FVSS0, Arrived on call for dishes not drying, found heating element js coming on drawing 9 amps on black wire at front of dishwasher, also found customer using to much rinse aid and liquid soap, customer to start with a table spoon of liquid and if still sudsing reduce to 1 teaspoon of liquid soap and rinse aid was set at 2 but then being customer is on a water softner i set it to 1, and it is mandatory to run hot water at sink before starting dishwasher, no water leaks at time of call. Call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/19/2018
Model KUDS50FVSS0, Arrived on call for dishes not drying, found heating element js coming on drawing 9 amps on black wire at front of dishwasher, also found customer using to much rinse aid and liquid soap, customer to start with a table spoon of liquid and if still sudsing reduce to 1 teaspoon of liquid soap and rinse aid was set at 2 but then being customer is on a water softner i set it to 1, and it is mandatory to run hot water at sink before starting dishwasher, no water leaks at time of call. Call complete.
Near Buda, TX 78610
Kevin
Job Details: 06/19/2018
Arrived on site and found motor is running but dryer is not heating, disassembled dryer removing interior lint and found cut off has failed, after replacing cut off all function has returned to the dryer. In diagnostics there is Multiple saved error codes for restricted airflow, recommended to customer that vent to the exterior of the home be cleaned by a service in order to prevent issue from happening again. Job complete
Near Pflugerville, TX 78660
Jerry C.
Job Details: 06/19/2018
WDF320PADB3 Arrived to inspect incorrect cycling. I found 4-3 stored in memory and during test mode, the unit filled, pulsed the motor momentarily and then resumed normal operation. I found the connector at the motor felt somewhat loose at initial removal. I ensured complete insertion and tested. I attempted to get the unit to fail through tripping the door switch and it operated as designed. I allowed the unit to till and run through two complete user mode sub-cycles and the issue appeared to be remedied. Operational test good, no leaks observed during service.
Near Georgetown, TX 78633
Dona
Job Details: 06/19/2018
Arrived on site for noise when dispenser is turned on found, valve had come loose from rear behind cardboard protector, causing major noise when water was called for. Reattached valve and checked for noise, no noises found after valve had been reattached. All water connections dry.
Near Killeen, TX 76549
Arthur B.
Job Details: 06/19/2018
GX5FHTXVB04 (French Door Refrigerator) - Arrived onsite for customer of French door refrigerator shuts on and off continuously. Found control in RC section flashing and start device clicking. Removed and replaced control and start device. Tested unit. Unit now powers on and cools as intended. Good frost pattern on evaporator. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details: 06/19/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sensor and UI board and tested. Found that my average my temps of 320, 309, 410, and 359 is 349. Unit is operating as designed. I instructed the customer to wait an additional 15 mins once the unit beeps at 350 bake in order to give the unit a sufficient amount of time to evenly heat and to place the food at the center of the middle rack. Job completed.
Near Georgetown, TX 78633
Dona
Job Details: 06/19/2018
Arrived on site for f5 error code on display, at arrival unit is not showing error. Ran unit at different temperatures numerous times trying to duplicate error. No error would reproduce. Unit is working to spec at this time. Collected 108.24 on card for diagnosis w0100.
Near Austin, TX 78744
Kevin
Job Details: 06/19/2018
Arrived on site and inspected dryer and found L1 to neutral has 120 V and L2 to neutral has 120 V but L1 to L2 has 0 V. Recommended to homeowner that and electrician be consulted in order to correct the issue. Voltage to dryer will need to be 240 V in order to operate properly. No lint buildup in unit cabinet at time of service, job complete
Near Killeen, TX 76542
Arthur B.
Job Details: 06/19/2018
WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher silverware basket tab broke off and will not close. Confirmed issues. Removed and replaced with new one. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78645
Thomas L.
Job Details: 06/19/2018
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/19/2018
Model WRF555SDHV01, Arrived on call for noise from compressor, found noise from compressor is normal, unit is cooling, found unit un level again, customers home is pear and beam and parts of the floor are sinking, if issue returns instructed customer to put a piece of plywood under the unit and or use pieces of foam on back compressor area cover for rattle noise, all noise from compressor is normal, sealed system parts are not needed, call complete.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/19/2018
Model WRF555SDHV01, Arrived on call for noise from compressor, found noise from compressor is normal, unit is cooling, found unit un level again, customers home is pear and beam and parts of the floor are sinking, if issue returns instructed customer to put a piece of plywood under the unit and or use pieces of foam on back compressor area cover for rattle noise, all noise from compressor is normal, sealed system parts are not needed, call complete.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/19/2018
Model WRF555SDHV01, Arrived on call for noise from compressor, found noise from compressor is normal, unit is cooling, found unit un level again, customers home is pear and beam and parts of the floor are sinking, if issue returns instructed customer to put a piece of plywood under the unit and or use pieces of foam on back compressor area cover for rattle noise, all noise from compressor is normal, sealed system parts are not needed, call complete.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/19/2018
Model WRF555SDHV01, Arrived on call for noise from compressor, found noise from compressor is normal, unit is cooling, found unit un level again, customers home is pear and beam and parts of the floor are sinking, if issue returns instructed customer to put a piece of plywood under the unit and or use pieces of foam on back compressor area cover for rattle noise, all noise from compressor is normal, sealed system parts are not needed, call complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 06/19/2018
WRX988SIBM01 (French Door Refrigerator) - Arrived onsite to install RF for gasket from prior tech’s diagnosis. Removed old gasket and installed new replacement. Used heat gun to form gasket to cabinet. Found no gaps. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78735
Kevin
Job Details: 06/19/2018
Arrived on site and inspected refrigerator and found fresh for the temperature is 41–42, freezer temperature is reading between 5and 8° depending on location. Found that diffuser door is set at 4 1/2 and keeping most of the air from entering The fresh food section. Showed customer how diffuser operated and the differences between it and the thermostat. No water leaks from connections at time of service, job complete
Near Georgetown, TX 78633
Dona
Job Details: 06/19/2018
Arrived on site to replace faulty capacitor and motor. Replaced both capacitor and motor, filled unit and found unit is now agitating, spinning and draining as mfg designed. All parms check good. All water connections dry.
Near Leander, TX 78641
Lou
Job Details: 06/19/2018
arrived on site to inspect dryer not drying. Upon further inspection, i placed my thermal couple inside the unit and turned it on and found that inside the unit was only 80 degrees. I verified voltage at the outlet and at the thermal block. I then verified ohms at the fuse, cutoff, thermostat. I found that the element was open. I removed and replaced the element and tested and the unit still did not hear up. I verified voltage at the timer and found none. I removed and replaced the timer and tested the unit and the unit still did not heat, it the drum is rolling. While the unit was on, I turned the temp knob and selected medium and then high temp and at that time, the element kicked on and the unit began to heat as designed. I taste the heat inside the unit and got 213 degrees. No lint observed during service, job completed.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/19/2018
Model MVWX655DW1, Arrived on call for unit is leaving brown stains on cloths, found under wash plate is clean, found discoloration is coming from the valve area can see in the the plastic housing of the valve coming from the black sticky pads from the valve housing, replaced valve with housing, also will need to order dispenser tray due to rusting on metal parts of it , no water leaks after repair, skyped office parts and talked to Susan and will reschedule for 6/22/18,
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/19/2018
Model MVWX655DW1, Arrived on call for unit is leaving brown stains on cloths, found under wash plate is clean, found discoloration is coming from the valve area can see in the the plastic housing of the valve coming from the black sticky pads from the valve housing, replaced valve with housing, also will need to order dispenser tray due to rusting on metal parts of it , no water leaks after repair, skyped office parts and talked to Susan and will reschedule for 6/22/18,
Near Lakeway, TX 78734
Brandon
Job Details: 06/19/2018
Arrived on site for ice not dispensing, found shaft needed to be adjusted, I adjusted the shaft, unit tested good.
Near Austin, TX 78703
Robert
Job Details: 06/19/2018
JDB9000CWS2 Arrived on job to replace control. After replacement test operation. No leaks detected at time of service.
Near Buda, TX 78610
Connor M.
Job Details: 06/19/2018
WRF767SDEM01 whirlpool refrigerator Arrived on site to test unit for not cooling well in ff section. Found severe frost build up on ff evap. Evap thermistor checks open. Will need harness kit with fan and thermistor. Customer does not have secondary fridge and cannot unplug to defrost. Requesting 2 hours due to large amount of frost build up. Susan approved 6/21
Near Georgetown, TX 78633
Dona
Job Details: 06/19/2018
Arrived on site for high temps in ff section. Found evap cover caked with ice. replaced evap cover. Also found freezer is built up heavily with ice, replaced new door seal for freezer. User interface will not go into diagnostics and is not accepting all commands. Replaced user interface and control, verified operations all parms check good. Unit checks good. Water connections dry.
Near Leander, TX 78645
Thomas L.
Job Details: 06/19/2018
Near Leander, TX 78641
Thomas L.
Job Details: 06/19/2018
Arrived on site for dishwasher not washing. Started load. Wash pump non responsive. Replaced sump assembly. Washes well. Found all water connections were dry
Near Austin, TX 78717
Lou
Job Details: 06/19/2018
arrived on site to inspect dishwasher upper rack falling. Upon further inspection, I found that the upper rack stops were missing. I inspected the tracks and found that they were functioning as designed. I installed the stop that was pre-diagnosed for this call and used one from my truck stock and tested the unit. Unit operates as designed. No water leaks observed during service.
Near Austin, TX 78717
Lou
Job Details: 06/19/2018
arrived on site to inspect washer lid glass separating. Upon further inspection, I found that the lid glass was separating from the lid from. I removed and replaced the lid and both hinges and tested unit. Unit operates as designed. No water leaks observed during service.
Near Austin, TX 78717
Lou
Job Details: 06/19/2018
arrived on site to inspect dryer door seal jointed. Upon further inspection, I found that the gasket on the inner door glass was not sealing properly. I removed and replaced the inner door a tested the unit and unit operates as designed. No lint observed during service.
Near Killeen, TX 76543
Arthur B.
Job Details: 06/19/2018
WTW5000DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer getting stuck in cycle. Did find unit was plugged into non grounded outlet. Was able to relocate plug to a grounded outlet. Calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. Advised customer on wear to keep unit plugged in. All water connections were dry at time of service.
Near San Marcos, TX 78666
Connor M.
Job Details: 06/19/2018
ET1PHKXPQ01 whirlpool refrigerator Arrived on site to install heat probe. Unit had already been defrosted. Installed heat probe and tested unit. Unit working properly, no leaks detected.
Near Austin, TX 78704
Robert
Job Details: 06/19/2018
KSGG700ESS0 Arrived on job to replace control and fan. After replacement of parts test oven temperature good. No gas leaks detected. Job complete.
Near Smithville, TX 78957
Nathaniel B.
Job Details: 06/19/2018
Model MMV4205FZ3, Arrived on call for microwave caught fire, found that only wave guide plate on inner microwave melted and found that mid level rack was used for only single level cooking and arked out to the cabinet and supports, called whirlpool tech line and talked to austin sr number 7722260415 and was transfered to master tech andrew then was transfered to saftey team and talked to anne , will need to order wave guide plate no damage behind wave guide plate and will need to order all supports and microwave paint and rack, skyped office parts and talked to tl and will reschedule for 6/25/18. Instructed customer not to run unit until repaired.
Near Smithville, TX 78957
Nathaniel B.
Job Details: 06/19/2018
Model MMV4205FZ3, Arrived on call for microwave caught fire, found that only wave guide plate on inner microwave melted and found that mid level rack was used for only single level cooking and arked out to the cabinet and supports, called whirlpool tech line and talked to austin sr number 7722260415 and was transfered to master tech andrew then was transfered to saftey team and talked to anne , will need to order wave guide plate no damage behind wave guide plate and will need to order all supports and microwave paint and rack, skyped office parts and talked to tl and will reschedule for 6/25/18. Instructed customer not to run unit until repaired.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/19/2018
WED9200SQ0 (Dryer) - Arrived onsite for customer complaint of no heat from dryer. Removed access panel and found element broken. Removed element and installed new replacement. Reassembled. Tested unit. Unit heats and tumbled as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Round Rock, TX 78665
Jonathan S
Job Details: 06/19/2018
Jenn-Air refrigerator freezer door popping opening when closing refrigerator door.
Near Austin, TX 78748
Kevin
Job Details: 06/19/2018
Arrived on site and found microwave center rack has already been removed by customer, explained how arcing can occur when center rack is used and recommended keeping it out of microwave to prevent sparking on the interior. All other functions are operating properly, job complete.
Near Austin, TX 78748
Kevin
Job Details: 06/19/2018
Arrived on site and found water inlet valve is noisy during ice tray fill, water dispenser valve does not make any excessive noise. Replaced water fill valve and noise when ice tray is filled is now normal, no water leaks from connections at time of service, job complete
Near Austin, TX 78717
Lou
Job Details: 06/19/2018
arrived on site to inspect washer not spinning water out of clothing. Upon arrival, the customer advised that the unit was not getting all of the water out of the clothes. Upon further inspection, I found that the units model/serial numbers do not match the numbers on the ticket. The customer advised that Lowes replaced her old unit with this unit. I contacted the office MS and advised of the situation and MS advised that the customer would need to contact Lowes to create a dispatch for the new unit. I advised the customer of this issue and the customer advised that she would do such, but that the new unit has a five year extended warranty. I advised the customer that once she was able to get all the information cleared with Lowes that Lowes would need to contact our office to create a service ticket at which time we would come back and service the unit. No water leaks observed during service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/19/2018
Arrived onsite to install parts to SxS refrigerator from prior tech’s diagnosis. Removed back panel and removed inverter and UI. Installed new replacements. Reassembled. Plugged unit in to test. Found unit will click on and off and will no stay running. Spoke with WPL Techline SR#7722260712 Kathy. Advised to check voltage at the red/white wires at inverter. Only getting 80V. Found main contact control is rear of unit is faulty. Techline also advised of control is that will complete issue.
Near Georgetown, TX 78633
Jerry C.
Job Details: 06/19/2018
WRS325SDHZ00 Arrived to inspect incorrect temperature within the rc. I placed my thermocouple at the middle of the unit and read a starting temperature of 48. The rc control was set at the lowest number of bars and the unit had shut off its compressor moments after my arrival. I moved the rc setting to 5 bars and the compressor engaged. Temperature rose to 49.8 and then started to lower at a slow and steady rate. After 12 minutes it had decreased to 47.8. I contacted Mark at the mfg tech line. I advised the tech of the discrepancy of the control operation being in reverse of the user manual instructions and he confirmed the error. We discussed replacing the damper and I advised the tech of some cabinet wiring issues before the damper plug.I removed the existing damper and replaced it with the new assembly, which included both thermistors. I verified the damper opening and closing and very good airflow. The customer will contact us if temperatures do not lower in the rc, after at least
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/19/2018
Near Round Rock, TX 78665
Jonathan S
Job Details: 06/19/2018
Whirlpool Gas Oven model# WFG530S0EB1. Not maintaining correct temperatures in oven.
Near Georgetown, TX 78633
Dona
Job Details: 06/19/2018
Arrived on site for no ice production, found motor on ice maker stalled before harvest. Replaced ice maker, verified unit called for water, started ice production. All water connections dry. Reduced labor due to yelp customer by 20.00. Labor 149.99, part 103.62 tax 20.92 total 274.53 collected on card.
Near Austin, TX 78748
Kevin
Job Details: 06/19/2018
Arrived on site and inspected refrigerator and found frost buildup in freezer has dissipated since the customer made the service call. Customer turned on humidity control for the mullian and that’s when they noticed the frost dissipate. Freezer is now clear and frost may have been due to a food item keeping the door open, or excessive humidity. No water leaks from connections at time of service, job complete.
Near Spring Branch, TX 78070
Daniel A.
Job Details: 06/18/2018
MGDB850WL0 Dryer not heating properly/erratic time on display. Verified blower operation. Checked vent. Replaced thermistor/control board. Normal operation after service.
Near Austin, TX 78728
Nathaniel B.
Job Details: 06/18/2018
Model WDT920SADM2, Autho. WF7UB00EPL1, arrived on call for water flooded kitchen 2 times, only finding water coming from kitchen sink faucet not from under dishwasher see pics, ran dishwasher and found no leaks but did give customer instruction on soap and rinse aid use, customer not to use pack soaps, found dried water residue under dishwasher under float switch and cover sound damper, insulation behind cover of door is dry, customer to go to liquid soap with out rise aid additive and use rinse aid separately, liquid soap start with a tablespoon and then if still sudsing reduce to 1 tea spoon and rinse aid being customer is not on a water softener set rinse aid to 2, customer to contact plumber to repair kitchen sink faucet and or water line o rings that may be leaking, no water leaks from dishwasher, found that gasket for dishwasher dispenser is broken, Office will reschedule with customer due to after hours. See all pics if needed.
Near Austin, TX 78728
Nathaniel B.
Job Details: 06/18/2018
Model WDT920SADM2, Autho. WF7UB00EPL1, arrived on call for water flooded kitchen 2 times, only finding water coming from kitchen sink faucet not from under dishwasher see pics, ran dishwasher and found no leaks but did give customer instruction on soap and rinse aid use, customer not to use pack soaps, found dried water residue under dishwasher under float switch and cover sound damper, insulation behind cover of door is dry, customer to go to liquid soap with out rise aid additive and use rinse aid separately, liquid soap start with a tablespoon and then if still sudsing reduce to 1 tea spoon and rinse aid being customer is not on a water softener set rinse aid to 2, customer to contact plumber to repair kitchen sink faucet and or water line o rings that may be leaking, no water leaks from dishwasher, found that gasket for dishwasher dispenser is broken, Office will reschedule with customer due to after hours. See all pics if needed.
Near Austin, TX 78723
Joseph C.
Job Details: 06/18/2018
WRB322DMBW00 Arrived on site for “no cool and no ice” complaint. Per my previous diagnosis, removed and replaced ice maker and evaporator fan. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/18/2018
Model LGGF3042KFN, Arrived on call for f10 and f13 error, replaced sensor probe and control and tested and all checks good, oven preheated to 350 and no error codes returned and all burners on top are working, control 113.55, probe 42.96, labor 90.00, service fee was paid prior, which = 246.51 plus tax 20.34 which = 266.85, collected this remaining balance, call complete, no gas leaks after repair, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/18/2018
Model LGGF3042KFN, Arrived on call for f10 and f13 error, replaced sensor probe and control and tested and all checks good, oven preheated to 350 and no error codes returned and all burners on top are working, control 113.55, probe 42.96, labor 90.00, service fee was paid prior, which = 246.51 plus tax 20.34 which = 266.85, collected this remaining balance, call complete, no gas leaks after repair, call complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 06/18/2018
MEDE300VF0 (Dryer) - Arrived onsite for customer complaint of dryer not starting and made “POP” sound. Removed top, found control relay shorted out and burnt. Unit will need control to complete repair. Ordering new element and cutoff just in case shorted element. R/V set for Thursday 6/21 PM. Unit unplugged at this time.
Near Austin, TX 78734
Paul
Job Details: 06/18/2018
Whirlpool Dishwasher Model WDT970SAHZ0. Arrived onsite for the dishwasher that the spray arm fell off. I replaced the upper wash arm that was found defective on the previous visit. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78734
Paul
Job Details: 06/18/2018
Near Holland, TX 76534
Dona
Job Details: 06/18/2018
Arrived on site for no cool condition. Found compressor not turning on, found voltage from control to inverter but no voltage to compressor. Unit needed new inverter. Replaced inverter, compressor started up. Temperatures starting to drop. Fans working correctly no abnormal noise on valve pressure is correct, all water connections dry.
Near Manor, TX 78653
Nathaniel B.
Job Details: 06/18/2018
Model WED4815EW1, Arrived on call for dryer not starting at all, found outlet power is good, found fuse open, element and high limit / cut off check all good, replaced fuse and tested and dryer is know heating, call complete, dryer vent is clear.,
Near Manor, TX 78653
Nathaniel B.
Job Details: 06/18/2018
Model WED4815EW1, Arrived on call for dryer not starting at all, found outlet power is good, found fuse open, element and high limit / cut off check all good, replaced fuse and tested and dryer is know heating, call complete, dryer vent is clear.,
Near Austin, TX 78725
Joseph C.
Job Details: 06/18/2018
WRT311FZDW00 Arrived on site for “no ice production” complaint. Inspected unit and found evaporator fan blowing too slow. Installed fan kit and caulked seams. Unit is performing as designed. No leaks detected, at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/18/2018
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/18/2018
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/18/2018
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/18/2018
Hinge on left side of oven door is stuck inside and door is not attached on that side
Near Austin, TX 78749
Robert
Job Details: 06/18/2018
WFE540H0ES0 Arrived on job for complaints of temperature on burner not regulated. Found switch not allowing low temp. Replaced switch and test operation normal.
Near Killeen, TX 76543
Arthur B.
Job Details: 06/18/2018
DU915PWPS0 (Dishwasher) - Arrived onsite to install part to dishwasher from prior tech’s diagnosis. Removed warn door seal and deflector tabs. Installed new replacement. Tested unit. Found no leaks. No other leaks found at this time. All water connections were dry at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/18/2018
Near Killeen, TX 76543
Arthur B.
Job Details: 06/18/2018
VBXR1070W0WW (Hotpoint Front Load Washer) - Arrived onsite to remove and replace drain pump on top load washer from prior tech’s diagnosis. Removed front panel and removed faulty drain pump. Installed new replacement. Reassembled. Tested unit. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Thomas L.
Job Details: 06/18/2018
Near Leander, TX 78641
Thomas L.
Job Details: 06/18/2018
Near Leander, TX 78641
Thomas L.
Job Details: 06/18/2018
Near Manor, TX 78653
Nathaniel B.
Job Details: 06/18/2018
Model WED8500DW3, Arrived on call for the dryer not coming on at all, found no power at the outlet, found breaker for dryer on outside of the house was tripped, tripped power back on and unit is know running and heating, checked for error codes and only got f4 e2 which is a heater 2 failure or connector problem, f2 e1 which is a display key stuck, found no keys sticking in diag. On display key pad, checked heating element and is not shorted and is getting correct voltage to it and is not grounding out, also connections are good at main control and outlet and terminal block voltage check good when moving plug, must have been a regulation in voltage which caused the breaker to trip on outside of the house, if breaker trips again customer to have breaker tested by a electrician, no parts needed,
Near Manor, TX 78653
Nathaniel B.
Job Details: 06/18/2018
Model WED8500DW3, Arrived on call for the dryer not coming on at all, found no power at the outlet, found breaker for dryer on outside of the house was tripped, tripped power back on and unit is know running and heating, checked for error codes and only got f4 e2 which is a heater 2 failure or connector problem, f2 e1 which is a display key stuck, found no keys sticking in diag. On display key pad, checked heating element and is not shorted and is getting correct voltage to it and is not grounding out, also connections are good at main control and outlet and terminal block voltage check good when moving plug, must have been a regulation in voltage which caused the breaker to trip on outside of the house, if breaker trips again customer to have breaker tested by a electrician, no parts needed,
Near Austin, TX 78759
Scott
Job Details: 06/18/2018
Arrived on site for squeaky dryer . Found idler pulley wheel beginning to fail , belt was starting to groove it . Used all of repair kit ,replaced belt rollers and pulley . Cleaned out some lint from inside . Unit now is quiet . Repair kit 52.53, labor 179.99. Collected 251.70 cc unit free from lint at time of service . Job complete .
Near Buchanan Dam, TX 78609
Jerry C.
Job Details: 06/18/2018
WRB322DMBM00 Arrived to inspect ice within fc. I found the fc door slides hanging on the upper wire basket. I removed the assembly and corrected fitment issues and reinstalled. The door worked as designed and no longer hung up. I leveled the chassis and squared it with the door. Operational test good, no leaks observed during service.
Near Spicewood, TX 78669
Paul
Job Details: 06/18/2018
Whirlpool Refrigerator Model WRF535SWHZ00. Arrived onsite for the refrigerator with a no ice condition. Ms stated that the icemaker worked a while after I left on the first visit but quit working again. I replaced the freezer light switch that was diagnosed as defective on the first visit. The icemaker immediately went into a harvest. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Salado, TX 76571
Dona
Job Details: 06/18/2018
Arrived on site for chirping noise, upon arrival. Customer had turned machine off for 2-3 days and restarted the day before we arrived. Unit started cooling, making ice, and there was no more chirping. Checked temperatures in fridge and freezer. Checked airflow in both ff and freezer section. Checked door switches both check good. Customer will monitor unit for any abnormal noises. No issues at this time. Unit has been running for over 24 hours with no issues. Symptoms are pointing to control kit, but unit is not failing at this time. All water connections dry.
Near Leander, TX 78641
Thomas L.
Job Details: 06/18/2018
Don site for no cool condition. Freezer evaporator totally frozen over. Enter diagnostics step 101 and turned on defrost cycle. By metal clothes but heater never energized. Will order heater. Jordan assisted.
Near Pflugerville, TX 78660
Jonathan S
Job Details: 06/18/2018
Whirlpool microwave model # WMH53521HB0. No power at unit.
Near Killeen, TX 76543
Arthur B.
Job Details: 06/18/2018
GD5RHAXNT00 (SxS Refrigerator) - Arrived onsite to install ice dispenser from my prior rediagnosis. Removed ice dispenser motor and installed new replacement. Reassembled. Ice maker dispenses as intended. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details: 06/18/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the broil element. Tested the unit and unit operated as designed. Job completed.