Service History 1647 - Appliance Express

Near Georgetown, TX 78626

Jonathan S

Job Details: 01/10/2019

DRYER LG DLEX33660V "Arrived on site for dryer not heating. Customer stated that ducts in attic were clasped and they have had them repaired. Found thermal cut-off fuse opened. Found large amount of lint in unit. Will need to clean unit and replace element assembly. Schedule return for Monday the 21st, due to customer availability. ; ordrng 1 5301EL1001J (ELEMENT )"

Near Austin, TX 78759

Luis

Job Details: 01/10/2019

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for deli ui not operable. Checked voltage no voltage to ui,called tech support checked for voltage at ui no voltage,checked at harness no voltage. Per tech support checked voltage at power supply P2 3-7 violet-black 12vdcAt power supply broken wire in cabinet not repairable. File#7723856730"

Near Lakeway, TX 78734

Cliff

Job Details: 01/10/2019

COOKTOP WHIRLPOOL MGC7430DS00 Arrived on site to diagnose new cooktop that is leaking gas. Tested unit and found left front to gas valve leaking. Replaced a valve and tested unit. Found all is functioning properly at this time. No gas leaks were found after services were performed.

Near Austin, TX 78717

Paul

Job Details: 01/10/2019

WASHER WHIRLPOOL WDF760SADW3 Arrived onsite for the dishwasher with pods not dissolving correctly. I found an F7E1 no heat error code. I replaced the sump and motor. I tested the unit in diagnostics and the unit completed the cycle and is working as designed. There were no water leaks present at the time of service. Call complete.

Near Killeen, TX 76542

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived to inspect dishwasher not drying dishes. I checked the heater for continuity. It was defective, so I removed and replaced it. Reassembled unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE"

Near Buda, TX 78610

Kevin

Job Details: 01/10/2019

DRYER MAYTAG MEDX655DW "Arrived on site and inspected dryer and found no incoming power at terminal block, Found breaker is off at the main box and after correcting power has returned to dryer and it is heating properly. Dryer is new and there is no lint buildup. Job complete"

Near Kingsland, TX 78639

Thomas L.

Job Details: 01/10/2019

WASHER WHIRLPOOL WTW8500DC4 Arrived on site for letters peeling on the control panel. Removed and replaced control panel as letters were peeling. See picture. All water connections are dry after repair.

Near Austin, TX 78738

Brandon

Job Details: 01/10/2019

COOKTOP WHIRLPOOL WCG97US0DS00 "Arrived on site for customer complaint of flames not burning properly, found valves needed adjusting, customer was not happy with appliance, I told her the unit is working as designed."

Near Killeen, TX 76542

Job Details: 01/10/2019

DRYER AMANA NED4655EW Arrived to inspect dryer with long drying time. Checked voltage at outlet and got 242/121/121. Removed the rear and tested the element. Element had no continuity. Removed and replaced the element. Unit tested as designed. No lint observed at the time of service.JOB COMPLETE

Near Austin, TX 78745

Kevin

Job Details: 01/10/2019

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found debris In blower wheel housing. Dryer was sold as a floor model, no lint found in cabinet at time of service, job complete."

Near Hutto, TX 78634

Lou

Job Details: 01/10/2019

OVEN WHIRLPOOL KODE300ESS02 "arrived on site to inspect oven paint coming off. Upon further inspection, I found that the enamel paint had been chipped off of the cabinet at the opening on the bottom right next to the door. Using blue enamel paint provided through prescreened, I painted the three inch area that had been chipped. Due to cosmetics only being covered for 30 days after purchase

Near Austin, TX 78704

Leonardo

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for not washing. Removed bottom cover and found unit complete chewed by Mice.

Near Georgetown, TX 78628

Jerry C.

Job Details: 01/10/2019

COOKTOP JENN-AIR JGC7636BP0 "JGC7636BP0 Arrived to inspect flame height issue. I found the unit had been converted to LPG, but the low flame height was not correctly set. I utilized the specialty tool to adjust low height and the issue was resolved. Operational test good, no gas leaks detected during service."

Near Austin, TX 78737

Luis

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL KSSC42QKS02 "Arrived on site for water leaking found water leaking from line to valve. Removed valve installed new water valve and fitting on line turned water back on to system checked water dispenser no leaks,ran icemaker through a cycle no leaks at line unit working as designed. Water valve

Near Luling, TX 78648

Diego G.

Job Details: 01/10/2019

WASHER MAYTAG MVWB835DW0 Arrived on site. Check for white residue issues. Found white residue on clothes. Verified all components all checked OK. Customer not using excessive detergent. Will need new control kit per service pointer. Rescheduled for 1/10/19; ordrng 1 W11111452 (CONTROL KIT )

Near Luling, TX 78648

Diego G.

Job Details: 01/10/2019

Near Luling, TX 78648

Diego G.

Job Details: 01/10/2019

Near Austin, TX 78748

Kevin

Job Details: 01/10/2019

WASHER MAYTAG MVWC565FW1 "Arrived on site and inspected washer and found incoming power is correct but there is no function from control board. Replaced control board and calibrated it and washer is now operating properly. No water leaks from connections at time of service, job complete."

Near Round Rock, TX 78681

Tyler B.

Job Details: 01/10/2019

DISHWASHER KITCHENAID KUDE70FXPA5 "Arrived o. Sote for unit not drying or no led on displays. Found both controls under 5yr warranty. Spoke with CS, replaced both control and panel, and Testd good, no leaks on site. Collec 108.24 on cc."

Near Buchanan Dam, TX 78609

Thomas L.

Job Details: 01/10/2019

ICE MACHINE WHIRLPOOL KUIC18NNZS0 Arrived on site for no ice conditions. This is a vacation home. The maintenance manager met me here. The numbers on the unit do not match what Assurant gave us. Per office customer will have to contact Assurant.

Near Round Rock, TX 78665

Wesley

Job Details: 01/10/2019

DRYER MAYTAG MED6000XW2 Arrived on site and was able to repair dryer from seizing symptom with pressure on drum. Unable to repeat symptom. Advised customer that problem may persist. Customer will use until repeats without repairing. Charged 59.99. In event of call back send repair kit.

Near Kempner, TX 76539

Steve C.

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL ED5VHEXVB01 Arrived on site for the unit has plastic on the ice. Tested the unit and found the molding on the ice maker is peeling off. Replace the icemaker in test of the unit. Unit works properly and all water connections were dry at the time of service.

Near Austin, TX 78744

Leonardo

Job Details: 01/10/2019

OVEN WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for front burners not igniting. Test unit and found bad cap burners. Replaced cap burner kit test burners and burners test good job complete no leaks present at this time.

Near Pflugerville, TX 78660

Wesley

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRS571CIHB01 Arrived on site and inspected unit for odor. All checks good. Advised customer on cleaning procedure and odor mitigation steps. No leaks.

Near Temple, TX 76502

Jerry C.

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "WRX735SDHV00 Arrived to inspect water in FC. I found the customer was hearing water drip from the evaporator during defrost and advised them this is a normal condition. I inspected the drain and evaporative tray and found no issues. The upper basket within the fc was binding badly and I applied lubricant to the slide areas. During inspection I found the fc door mismolded and likely contributing to the amount of air leaking into the unit and causing excessive dripping from the defrost cycle. Office to order fc door. I advised the customer the door will take 6-10 weeks to arrive and that the office will contact them for scheduling. No leaks observed during service. ; ordrng 1 W11104489 (dor-fip, BLK SS)"

Near Austin, TX 78748

Leonardo

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to to replace sump and motor. Replaced sump and motor test unit and unit test good no leaks present at this time job complete

Near Cedar Park, TX 78613

Lou

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL WDT780SAEM1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sump/motor assembly, OWI sensor, and main control due to the sensor and main control malfunctioning and the motor not operating properly. I placed the unit in diagnostics and tested and the unit operated as designed with no error codes.

Near Belton, TX 76513

Jerry C.

Job Details: 01/10/2019

WASHER MAYTAG MVWB835DW0 MVWB835DW0 Arrived to inspect noise during spin. I found the bearing had failed and required replacement. I quoted the customer and then removed and replaced the gear case assembly. I calibrated and tested and the unit worked as designed. No leaks observed during service.

Near Pflugerville, TX 78660

Wesley

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived onsite and was advised of symptom of water line freezing when icemaker in use. Turned icemaker off to prevent freezing of waterline. Ordering icebox and adapter kit and cover. Also ordering permagum. Return tech to insure no air gap from icebox flow into resevoir cabinet. ; ordrng 1 212643 (permagum) and 1 W10347640 (ICEBOX ASSEMBLY ) and 1 W10598013 (ICE BOX COVER) and 1 W10612143 (ADAPTER KIT )

Near Round Rock, TX 78665

Tyler B.

Job Details: 01/10/2019

WASHER ROPER RTW4516FW2 "Arrived on sote for unit leaking into tub while off. Found valve stuck open, replaced valves and tested good. No leaks on site."

Near Georgetown, TX 78633

Steve C.

Job Details: 01/10/2019

DISHWASHER JENN-AIR JDB8700AWS2 Arrived on site for the unit is not draining. Tested the unit and found a piece of glass stuck on the drain pump. Remove the glass and tested the unit. Unit works properly at all water connections were dry at the time of service.

Near Horseshoe Bay, TX 78657

Thomas L.

Job Details: 01/10/2019

REFRIGERATOR KITCHENAID KSSC48FTS03 arrived on site for no operation/ no cool. Found unit to have a failed main control. Nothing was running. Replaced control. Unit now operates properly. Unit needs approx 36 hours to reach operating temps.

Near Cedar Creek, TX 78612

Joseph C.

Job Details: 01/10/2019

OVEN KITCHENAID KSIB900ESS1 Arrived on site for “F2E0 error code” complaint. Inspected unit and found control panel loosely plugged into control. Reset plug. Unit tests good.

Near Austin, TX 78746

Luis

Job Details: 01/10/2019

REFRIGERATOR KITCHENAID KSF26C6XYY04 "Arrived on site for no cool. Compressor running,removed evaporator fresh food cover found oil on manufacture weld joint on evaporator diagnosed unit will need evaporator and valve due to moisture restricting cap tube in valve. Job will need 2 hours for repairs!!; ordrng 1 2HRSFORREPAIRS!!!!! (2 HOURS FOR REPAIRS) and 1 WPW10331270 (VALVE) and 1 WPW10643261 (EVAPORATOR )"

Near Belton, TX 76513

Arthur B.

Job Details: 01/10/2019

REFRIGERATOR MAYTAG MFI2665XEB5 "Arrived onsite for customer complaint of French door refrigerator not cooling and not making ice. Found start device faulty. Also found icemaker will not rotate. Ordering start device,icemaker and filter. Customer is paying for filter today. Charged EDR4RXD1 (Filter). R/V set for Friday. All water connections were dry at time of service.; ordrng 1 EDR4RXD1 (water filter) and 1 W10882923 (icemaker) and 1 WPW10194431 (start-dev) and 1 WPW10662129 (capacitor)"

Near Burnet, TX 78611

Thomas L.

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL KRSF505ESS00 Arrived on site for no water being dispensed through the door. Removed and replaced failed housing. Operations are normal and all connections are dry.

Near Georgetown, TX 78628

Jerry C.

Job Details: 01/10/2019

REFRIGERATOR KITCHENAID KFIS29PBMS00 "KFIS29PBMS00 Arrived to inspect ice production issue. I placed a K-type thermocouple in the ice maker housing vent and read 29.7 degrees and the unit did not have the ice maker fan running. The fc was set to -2 degrees and measured 11.2 air temp at the evaporator intake and 11.2 with the thermocouple heatsinked to a piece of aluminum and pressed between a glass jar and large item. The condenser at the front of the unit was slightly above hand temperature and a heatsinked thermocouple measured 91.5 which is too cool for the internal temperature and length of time the compressor ran during testing. I retested the ice maker housing after hearing the fan engage during testing and after five minutes, the temperature declined to 22 and was very slowly dropping. From the measurements taken, the unit shows signs of loss of cooling and the sealed system will require replacement. 1 CNOTES (SEALED SYSTEM SERVICE 3 HOURS PLEASE) and 1 SF8404 (SERVICE PORT) and

Near Killeen, TX 76549

Arthur B.

Job Details: 01/10/2019

DRYER WHIRLPOOL WED8000DW1 Arrived onsite for customer complaint of dryer console flashing when not in use. Tested unit and confirmed issue. Found UI faulty. Removed and replaced UI assembly. Reassembled. Cleared error codes and tested. Unit now works as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Lakeway, TX 78734

Luis

Job Details: 01/10/2019

REFRIGERATOR KITCHENAID KBFA20ERSS01 "Arrived on site for water leaking. Opened freezer door found ice in drain hole. Pulled unit out found no signs of leaks in back. Defrosted drain added water to drain,water draining correctly.

Near Lakeway, TX 78738

Brandon

Job Details: 01/10/2019

MICROWAVE KITCHENAID KMHS120ESS1 "Arrived on site for customer complaint of microwave not heating, found failed high voltage components. I replaced capacitor, magnetron and diode. Tested good"

Near Marble Falls, TX 78654

Thomas L.

Job Details: 01/10/2019

REFRIGERATOR KITCHENAID KBFN502EPA02 Arrived on site for fresh food door not closing properly. Found that the upper clip on the mullion rail had come loose. Removed and replaced million. All operations are now normal. All water connections are dry as well.

Near Austin, TX 78703

Luis

Job Details: 01/10/2019

WINE COOLER WHIRLPOOL KUWR304ESS00 "Arrived on site for no power to unit. Removed control cover no power to control,removed unit from enclosure checked outlet no power. Customer reset breaker power now to unit advised customer to let unit run 24 hrs,compressor powered on."

Near Cedar Park, TX 78613

Lou

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL KDTE234GPS0 "arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostics and tested and error codes F4E3 appeared. I cleared the code and continued with testing. The unit dispensed water into the tub and when the motor was to come on, it did not operate. I advanced through diagnostics and tested the drain pump and element and both operated as designed. I advised the customer of my findings. I removed and replaced the sump/motor assembly and tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near New Braunfels, TX 78132

Robert

Job Details: 01/10/2019

COMPACTOR KITCHENAID KTTS505ESS Arrived on job for complaints of customer wants appliances reset. Customer wants appliance installed and door panel dented again. Let customer know we don’t do new install so they will have contracts install and we will order panel. ; ordrng 1 W10714558 (panel)

Near Hewitt, TX 76643

Arthur B.

Job Details: 01/10/2019

REFRIGERATOR MAYTAG MSF25D2EAW00 "Arrived onsite for customer complaint of SxS refrigerator not cooling both section. Removed unit cover and found, hard start device on compressor along with cut OEM harness. Found compressor locked up. Unit will need new compressor,unit harness and thermostat to complete repair. AHS must approve parts before returning. OF to R/S. Unit is unplugged at this time. All water connections were dry at time of service.; ordrng 1 CNOTE (2 HR CALL) and 1 CNOTE (NEEDS AUTHO) and 1 TJ90SF8404 (1/4 PROCESS STUB) and 1 W10233961 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10309395 (harns-wire)"

Near Wimberley, TX 78676

Diego G.

Job Details: 01/10/2019

DRYER AMANA NED4655EW1 Arrived on site. Check for no operation issues. Found no voltage going to unit. Instructed customer they will need to have an electrician come out to fix problem. Job complete

Near Wimberley, TX 78676

Diego G.

Job Details: 01/10/2019

DRYER AMANA NED4655EW1 Arrived on site. Check for no operation issues. Found no voltage going to unit. Instructed customer they will need to have an electrician come out to fix problem. Job complete

Near Wimberley, TX 78676

Diego G.

Job Details: 01/10/2019

DRYER AMANA NED4655EW1 Arrived on site. Check for no operation issues. Found no voltage going to unit. Instructed customer they will need to have an electrician come out to fix problem. Job complete

Near Lakeway, TX 78734

Brandon

Job Details: 01/10/2019

COOKTOP JENN-AIR JED3430WS00 "Arrived on site to replace switch, found the switch just had a loose connection and didn’t need replacing, I fixed connection, tested good."

Near New Braunfels, TX 78132

Diego G.

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site. Check for draining issues. Found unit not draining correctly. Found loose connection at pump. Reconnected connector and rerouted drain line. All functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78132

Diego G.

Job Details: 01/10/2019

Near New Braunfels, TX 78132

Diego G.

Job Details: 01/10/2019

Near Lakeway, TX 78734

Brandon

Job Details: 01/10/2019

COOKTOP JENN-AIR JED3430WS00 "Arrived on site for customer complaint of front left burner not working, I replaced switch, unit tested good. Also found left rear burner switch to be faulty. Ordering left rear burner switch. ordrng 1 WPW10222828 (switch-inf)"

Near Austin, TX 78726

Paul

Job Details: 01/10/2019

DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for the dishwasher with dispenser issues. I found the dispenser leaking rinse aid. I replaced the dispenser and ran diagnostics to make sure the control didn’t lock the heat circuit. The unit is working as designed. Call complete.

Near Kempner, TX 76539

Steve C.

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site for the unit is leaking water. Tested the unit and found the valve will continuously pour inside the tub when unit is closed. Found the valve is defective. Replaced the valve and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Buda, TX 78610

Kevin

Job Details: 01/10/2019

DRYER WHIRLPOOL WGD95HEDW0 "Arrived on site to replace blower wheel diagnosed my previous technician. While disassembling dryer found several screws are missing. Lint duct clip is also missing, while attempting to remove blower wheel it further broke. Attempted to completely break off blower wheel but it will not separate from motor. Will need to bring back motor, blower wheel, blower housing, and sound pads to correct noise.; ordrng 1 W10414388 (clip) and 5 W11113654 (pad)s and 1 WPW10211911 (housing) and 1 WPW10620755 (motor-drve)"

Near Georgetown, TX 78628

Lou

Job Details: 01/10/2019

COOKTOP GE JGP940BEK2BB "arrived on site to inspect cooktop not igniting. Upon further inspection, I removed the glass cooktop to expose the burners/orifice holders, valves ad harness. In the process of removing the back left burner head, the screws broke off in the orifice holder due to being badly corroded. Once I had the cooktop off, I found that the lockout valve was badly corroded and the stem would not turn. Also found that the lockout switch was badly corroded and needed to be replaced (part of harness). The back left burner head was badly corroded and needs to be replaced as do the gaskets for the back left, front left ad back right No gas leaks detected during service.; ordrng 1 CNOTE (LSO) and 2 WB01T10049 (range screw 6-32 mch)s and 1 WB04T10011 (gas range burner gas) and 1 WB04T10012 (burner gasket lt rr) and 1 WB16T10011 (burner gasket rtr ce) and 1 WB16T10033 (burner base lg) and 1 WB18T10366 (harness switch) and 1 WB19T10039 (valve lockout) and 1 WB28T10092 (burner injet

Near Bastrop, TX 78602

Joseph C.

Job Details: 01/10/2019

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for “will not go into cycle/just clicks” complaint. Inspected unit and found lid lock faulty. Removed and replaced lid lock and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Austin, TX 78739

Luis

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for water leaking from dispenser. Found ice cube in chute,removed cube adjusted ice door checked door seal good unit working as designed."

Near Austin, TX 78737

Robert

Job Details: 01/10/2019

COOKTOP KITCHENAID KCGS950ESS02 "Arrived on job because of clicking noise on surface burner. Checked switched, switch stuck causing continuous spark. Will need to replace switch harness. Part listed as x part.Office to reschedule.; ordrng 1 W10619016 (harns-wire)"

Near Austin, TX 78738

Brandon

Job Details: 01/10/2019

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site for customer complaint of unit not washing dishes, found faulty sump pot or, I replaced sump motor, unit tested good. Instructed customer to run cleaning solution."

Near Austin, TX 78750

Lou

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the dispenser due to it leaking rinse aid. Tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Austin, TX 78717

Paul

Job Details: 01/10/2019

WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite for the washer that will not open sometimes after the load is completed. Ms stated that a lot of times the load completes and the unit errors out hours after it’s been off giving an F3E1. I checked stored error codes and found an F3E1 & F6E3. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. I found the pressure switch hose in good shape. I found the air trap hose full of detergent debris that was floating around in it probably causing the issue. I removed the air trap and cleaned it out. I reinstalled it and tested the washer again and the unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Silverado Mobile Home Park, TX 78660

Wesley

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and found unit operating as designed. Advised customer on design and drying operation. Ordering dispenser due to operation problems of not always opening. Customer expressed dissatisfaction with performance standards and is going to call whirlpool for seeking an upgrade concession. ; ordrng 1 W10671905 (DISPENSER)

Near Austin, TX 78746

Luis

Job Details: 01/10/2019

FREEZER WHIRLPOOL WSZ57L18DM00 Arrived on site for cooling issue found back cover incased in ice. Unit running through a defrost cycle at time of visit. Removed cover defrosted upper portion of evaporator replaced evaporator thermistor. Powered unit on checked air flow unit working as designed. ; used 1 WPW10383615 (THERMISTOR) from stock

Near Austin, TX 78732

Cliff

Job Details: 01/10/2019

RANGE WHIRLPOOL KDRS483VSS04 Arrived on site to diagnose a range with a oven light that will not turn off. Found bad wiring connection for right side oven causing unit not to register door was closed. Rewired Molex connector and tested unit. Found all is functioning properly at this time.

Near Round Rock, TX 78665

Lou

Job Details: 01/10/2019

MICROWAVE WHIRLPOOL WMH32519FB1 "arrived on site to inspect microwave fan not operating. Upon further inspection, I placed a cup of water inside the unit and tested for 30 seconds. I could hear the fan operating; however, it was very faint and sounded slow. I pulled the unit from the wall and tested again and watched the fan and the wheel was moving very slow. I removed and replaced the fan motor assembly and tested again and the unit operated as designed. I put the unit back on the wall and tested one more time and it operated as designed. Using foil tape, I sealed some air holes at the vent cover and around the power cord. Job completed."

Near Pflugerville, TX 78660

Wesley

Job Details: 01/10/2019

COOKTOP WHIRLPOOL SF306PEGW0 Arrived on site and found pilot light pin holes clogged. Advised customer on declogging and performed repair. All checks good. Unit is now operating as designed.

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/10/2019

WASHER WHIRLPOOL WETLV27FW0 "Arrived on site. Check for spinning issues. Found frame of tub not sitting correctly allowing spinning cycle to be off-balance. Reposition frame and cycled, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/10/2019

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/10/2019

Near Leander, TX 78641

James

Job Details: 01/10/2019

DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site and installed new outer tub, hinges, strike, mounting brackets, tub seal and dispenser. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete"

Near Killeen, TX 76549

Job Details: 01/10/2019

WASHER WHIRLPOOL WFW9400SB00 "1/3/19 10:36: AR there 1/3 THU, 8:08 to 9:17,f Arrived to inspect washer with F30 code. I confirmed the complaint and removed and replaced the dispenser motor. Reassembled and tested the unit and unit tested as designed. I zip tied the drain hose.JOB COMPLETE"

Near Austin, TX 78725

Joseph C.

Job Details: 01/10/2019

WASHER MAYTAG MVWC200XW2 "Arrived on site for “shakes and vibrates during spin cycle” complaint. Per my previous diagnosis, removed and replaced basket, gear case and cam. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Austin, TX 78738

Brandon

Job Details: 01/10/2019

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site for customer complaint of middle burner having yellow flames, and other burners not burning properly, I adjusted burners and left customer lp kit and instructed customer to have plumber install."

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/10/2019

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Check for leaking issues. Found oil underneath cam and belt. Will need transmission, cam, motor and belt to repair unit. Rescheduled for 1/10/18; ordrng 1 W10006384 (belt) and 1 W10721967 (cam) and 1 W10890624 (MOTOR )"

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/10/2019

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/10/2019

Near Austin, TX 78754

Scott

Job Details: 01/10/2019

DRYER MAYTAG NED4655EW1 Arrived on site for no heat dryer . Unit will tumble but not heat . Checked voltage at terminal block and found outlet is dropping one leg . Only getting half power . Informed customer will need to get outlet fixed/ replaced .no lint build up at time of service . Job complete.

Near Manor, TX 78653

Joseph C.

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for “broken inner door” complaint. Per my previous diagnosis, removed and replaced inner door, gasket(vent) and missing screws. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Hutto, TX 78634

Lou

Job Details: 01/10/2019

WASHER WHIRLPOOL MVWB835DW2 "arrived on site to inspect washer making loud noise. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed, but I noticed the water was continuing to run out of the valve. I placed the unit in manual test mode and tested fast agitation and high speed spin. The unit made a few noises, but I could not recreate the loud noise the customer is experiencing and noticed that water was still coming out of the valve. The customer advised that the noise is the same as before, but louder. I tilted the unit back and looked underneath and found some oil residue on the panels. I cleaned the oil off. I am ordering a gearcase, rotor, stator, and will return with the clutch, slider and valve. Per customer request, I am ordering a CNOTE LSO. I scheduled return service for 01/11/19 and the customer needs a last call fo the day as she does not get off from work until 3pm. No water leaks observed during s

Near Leander, TX 78641

Lou

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I tested the ice dispenser and the motor is operating. I found that the ice bin was empty. I removed the ice maker cover and tested ohms to the ice maker. It showed to be open. I found a small amount of ice built up in the water tube. Using my steamer, I got the ice out. I checked the water line at the bottom left hinge area. I disconnected the water line to the ice maker and blew through it and it was clear. I tested ohms to the ice bin switch and the ice maker switch and both were good. I removed and replaced the ice maker. After approximately 15 mins, water did not dispense into the ice maker. I tested temps in the rc and fc sections and temps were 7 degrees in the fc section and 42 in the rc section. I tested ohms to the water valve and it showed to be open. I am ordering the water valve and scheduled return service for 01/15/19 per customer request. No water le

Near Austin, TX 78701

Scott

Job Details: 01/10/2019

OVEN KITCHENAID KODE500BBS03 Arrived on site for crusher upper oven door . Found door wasn’t damaged . Did clean some gummy residue from protective plastic coating . Job completed .

Near Dale, TX 78616

Diego G.

Job Details: 01/10/2019

DRYER AMANA NED4655EW "Arrived on site. Checked for a door issues. Found handle broken. Replaced handle and cycled, all functions tested OK. Job complete"

Near Dale, TX 78616

Diego G.

Job Details: 01/10/2019

DRYER AMANA NED4655EW "Arrived on site. Checked for a door issues. Found handle broken. Replaced handle and cycled, all functions tested OK. Job complete"

Near Dale, TX 78616

Diego G.

Job Details: 01/10/2019

DRYER AMANA NED4655EW "Arrived on site. Checked for a door issues. Found handle broken. Replaced handle and cycled, all functions tested OK. Job complete"

Near Marble Falls, TX 78654

Thomas L.

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL WDTA50SAHW0 Arrived on site for unit not washing and not drying dishes. Tested unit to find operations are correct. On the last visit the washer motor had failed and I replaced it. This time the operations are normal. The water temperature is great. Visited with customer about the differences between Her last 20-year-old dishwasher and new dishwashers.

Near Georgetown, TX 78628

Jonathan S

Job Details: 01/10/2019

MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site for microwave making clicking sound when in use. Tested unit with bowel of water. No failures occurred . Added large amount of water to bowl and attempted to recreate failure. Gained access to motor and inspected. Checked screws holding motor in place. Tested exhaust fan. All operations tested normal. Spoke with customer on if failure occurs again to inspect tray guide wheels. All tested good.

Near Austin, TX 78733

Leonardo

Job Details: 01/10/2019

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for unit leaking. Test unit and found leak coming from diverter motor. Found calcium build up from hard water. Took pictures of damage and water leak. Will need to order new sump and motor W11162733. Customer will get damage fix first then she will call to reschedule ; ordrng 1 W11162733 (SUMP AND MOTOR )

Near Austin, TX 78705

Scott

Job Details: 01/10/2019

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for leaking washer . Moved unit away from wall and ran diagnostics cycle . No error codes . All ran normal till drain , drain stand in wall is leaking . No water leaks detected with unit at time of service . Recommended to customer to get a plumber to fix pipes in wall . Job complete ."

Near Austin, TX 78731

Cliff

Job Details: 01/10/2019

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site to diagnose a cooktop with a broken mounting screw for burner. Found mounting screw for right rear burner has had broken off causing burner not to mount properly. Also noted left knob bezel not attached to cook top. Bezel, orifice holder, and screw will need to be replaced to complete repairs. Verified all Other screws will come out of cooktop without a problem. Return date set for 1/10/19; ordrng 1 W10674919 (holder-orf) and 1 W10853046 (bezel-knob) and 1 W11226732 (SCREW)"

Near Killeen, TX 76542

Job Details: 01/10/2019

DRYER ROPER RED4516FW0 "Arrived to inspect unit with extended drying time. I tested the cutoff, and element and fuse. The thermal cutoff and element were bad, so I replaced both. I reassembled and tested the unit and unit tested as designed. No lint observed at the time of service.JOB COMPLETE"

Near Driftwood, TX 78619

Brandon

Job Details: 01/10/2019

MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site for customer complaint of hood lights not working, found relay control boards were shorted, after replacing both boards, unit tested good."

Near Hutto, TX 78634

Thomas L.

Job Details: 01/10/2019

DRYER ROPER RED4516FW0 Arrived on site for dryer not heating properly. Tested unit and found unit only heating up to 137°. Will order operating thermostat.; ordrng 1 WP3387134 (thrmst-fix)

Near Liberty Hill, TX 78642

James

Job Details: 01/10/2019

WASHER LG WM2801HRA Arrived on site and found no function from power button. I found the plastic retainer spring has broken and the button has turned and is not making contact witch switch on ui. Console is no longer available so no repair is available at this time. Job complete

Near Pflugerville, TX 78660

Wesley

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site and did not find repeat noise symptoms. Advised on variable noises based on refrigeration needs and current cycle. Restored pantry gasket due to gapping and ordering right side RC door due to dents. (Door without dispenser); ordrng 1 W11104477 (LEFT HAND DOOR)

Near Austin, TX 78660

Wesley

Job Details: 01/10/2019

RANGE WHIRLPOOL WFC150M0EW2 Arrived on site and installed burners to demonstrate normal operation. Unit operating properly. Advised customer on design. All checks good.

Near San Marcos, TX 78666

Robert

Job Details: 01/10/2019

RANGE KITCHENAID KSEG700ESS1 Arrived on job to replace console. After replacement test operation. Fan and element replace on previous visit. Discovered panel has dent on top(was concealed by plastic) will need to order new replacement panel ; ordrng 1 W10915661 (panl-cntrl)

Near Austin, TX 78758

Wesley

Job Details: 01/10/2019

DRYER MAYTAG MGDC300XW1 Arrived on site and repaired heating problem by replacing shorted cutoff. All checks good. Unit now operating as designed.

Near Killeen, TX 76549

Job Details: 01/10/2019

REFRIGERATOR GE GSE25HGHBHBB Arrived to install previously ordered parts. I prepared the new door for installation by applying the new gasket. I removed and replaced the door. I reassembled the unit and the unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.