Near Austin, TX 78717
Cliff
Job Details: 06/08/2018
Whirlpool dryer WED70HEBW0. Arrived on site to diagnose a dryer that is not heating. Tested unit and found a bad heating element causing no heat condition. Replace heating element and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/08/2018
Model WRS325FDAB02, Arrived on call for warped separator not allowing proper seal to the dispenser chute and is leaking, replaced separator in dispenser and all checks good and is know sealing, found no water leaks at time of call after repair, call complete. Also instructed customer to kill power to the fridge at breaker for 1 min. And then turn the power back on to reset controls.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/08/2018
Model WRS325FDAB02, Arrived on call for warped separator not allowing proper seal to the dispenser chute and is leaking, replaced separator in dispenser and all checks good and is know sealing, found no water leaks at time of call after repair, call complete. Also instructed customer to kill power to the fridge at breaker for 1 min. And then turn the power back on to reset controls.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/08/2018
WMH32519CS2, Arrived on call for under light not working, installed under light socket and control as previous tech disgnosed and all checks good but the control panel is not stable due to plastic hooks are broken off will order ss control panel, office will reschedule due to part needs research.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/08/2018
WMH32519CS2, Arrived on call for under light not working, installed under light socket and control as previous tech disgnosed and all checks good but the control panel is not stable due to plastic hooks are broken off will order ss control panel, office will reschedule due to part needs research.
Near Killeen, TX 76542
Dona
Job Details: 06/08/2018
Arrived on site for loud noise in spin cycle. Found shaft of basket has detached and is causing basket to shift during spin cycle. Will need to replace rear tub for bearing and front tub so unit will not leak. Will need inner basket with new shaft. This will require two technicians, two hours for repair and will need authorization. Cnotes. All water connections dry. Tub is an expart, so office will reschedule. Ahs will handle parts. Jordan assisted.
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 06/08/2018
Arrived on site for M proper drain condition. Found that the unit has a non-factory drain hose which does not have a check valve. The installer needs to correct the issue. The unit is operating at its optimum considering the drain hose condition.
Near Leander, TX 78641
Jerry C.
Job Details: 06/08/2018
WRX735SDBM00 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the slides and tested. The door gasket required sealing along the lower edge and after applying adhesive, the sealing issue was corrected. Operational test good, no leaks observed during service.
Near Austin, TX 78717
Cliff
Job Details: 06/08/2018
Kitchenaid ice machine KUIC18PNTS0. Arrived on site to diagnose an ice machine that will not turn on properly. Tested unit and found failed external drain pump causing no power to main control of unit. Pump was shorted out due to normal wear and tear. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78745
Leonardo
Job Details: 06/08/2018
Maytag range MGR8674AS1 oven not staying on. Arrived on site to test unit for oven not working. Test unit and found ignitor not sensing flame so it continues to ignite then shuts off. Will need to replaced ignitor at $97.99 and labor at $159.99 total before taxes $257.98. Replaced ignitor and test unit and unit test good job complete no leaks present oven staying lite. Collected $257.98 before taxes.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/08/2018
Arrived on site for washer not spinning clothes dry, found hub was stripped, quoted customer to replace hub, she is not going with repair.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/08/2018
Arrived on site for torn cooktop gasket. Found gaskets to be torn. Replaced gasket.
Near Belton, TX 76513
Dona
Job Details: 06/08/2018
Arrived on site for no turntable operation. Placed cup of water in unit and found that timer on control is counting down but found that the magnetron nor transformer is turning on due to door locks are shorted and not allowing for functionality of cooking parts. Turntable is not rotating due to no power supply. Also found that some of the selections on control are not functioning. For this unit to be repaired unit will need. Door switches, interlock for the door, unit will also need control with user interface. Will need part numbers as they are not showing as available and will need Authorization. CNOTES.
Near Belton, TX 76513
Dona
Job Details: 06/08/2018
Arrived on site for no turntable operation. Placed cup of water in unit and found that timer on control is counting down but found that the magnetron nor transformer is turning on due to door locks are shorted and not allowing for functionality of cooking parts. Turntable is not rotating due to no power supply. Also found that some of the selections on control are not functioning. For this unit to be repaired unit will need. Door switches, interlock for the door, unit will also need control with user interface. Will need part numbers as they are not showing as available and will need Authorization. CNOTES.
Near Manor, TX 78653
Joseph C.
Job Details: 06/08/2018
MED8200FW1 Arrived on site for “no heat produced in dryer” complaint. Inspected unit and found one leg of wall socket not producing full voltage. Unit will spin and lights may come on, but without full voltage, heat will not be produced. Unit not achieving full voltages, from wall socket. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 06/07/2018
Model WRT771RWYW01, Arrived on call for ice-maker not making enough ice, found ice maker not making ice at all, had 120 ac volts to icemaker but would not cycle with t-h jumpered, replaced icemaker and tested and icemaker cycled and filled with water, customer to dump first batch of ice and then use from then on, no water leaks at time of call, call complete.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 06/07/2018
Model WRT771RWYW01, Arrived on call for ice-maker not making enough ice, found ice maker not making ice at all, had 120 ac volts to icemaker but would not cycle with t-h jumpered, replaced icemaker and tested and icemaker cycled and filled with water, customer to dump first batch of ice and then use from then on, no water leaks at time of call, call complete.
Near Leander, TX 78641
Lou
Job Details: 06/07/2018
arrived on site to inspect refrigerator door leaking water from the water line under unit door. Upon inspection, I found that the water dispenser line was leaking at the connector below the fc door. Upon further inspection, I found that the dispenser water tube has been cut and was not seating correctly in the connector causing it to leak. Office to order WPW10279849 and WPW10238092 and scheduled return service for 06/14/18 JA. No water leaks observed at the end of service.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 06/07/2018
Model WTW8040DW4, Arrived on call for lf f8 e1 error code every cycle which is long fill error, checked for error codes and got f0 e3 which is over load error, f3 e2 which is water inlet temp fault, f8 e1 which is long fill, f0 e4 which is spin limited by water temp, found hot water is not dispensing at all and cold is dispensing as it should, disconnected hot side water supply line and it is putting water to the washer, found water valve is bad due to energizing but no water dispense on the hot side, will need water valve, installed valve/ housing and retested and all checks good, call complete, did run calibration after.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 06/07/2018
Model WTW8040DW4, Arrived on call for lf f8 e1 error code every cycle which is long fill error, checked for error codes and got f0 e3 which is over load error, f3 e2 which is water inlet temp fault, f8 e1 which is long fill, f0 e4 which is spin limited by water temp, found hot water is not dispensing at all and cold is dispensing as it should, disconnected hot side water supply line and it is putting water to the washer, found water valve is bad due to energizing but no water dispense on the hot side, will need water valve, installed valve/ housing and retested and all checks good, call complete, did run calibration after.
Near Kyle, TX 78640
Robert
Job Details: 06/07/2018
WRS588FIHZ00 Arrived on job for complaints of freezing in refrigerator. Found diffuser door stuck in open position. Replaced diffuser door closed and temperature starting to rise reset back to factory settings
Near Austin, TX 78752
Joseph C.
Job Details: 06/07/2018
ISC23CNEXY02 Arrived on site for “unit shutting itself off, intermittently”complaint. Per my previous diagnosis, removed and replaced user interface and control. Unit checks good. No leaks detected, at time of service.
Near Pflugerville, TX 78660
Scott
Job Details: 06/07/2018
Arrived on site for fresh food freezing . Found freezer dampener turned to max , turned down to min . Ran diagnostics all check ok . Did replace control box out , old one didn’t have any markings ,new one did have the W on it . Called tech line and documented .7722177354. No water leaks detected at time of service . Job complete .
Near Temple, TX 76502
Dona
Job Details: 06/07/2018
Arrived on site for no operation. Found customer had dropped something in vent so they removed the back of the unit to pull blower housing off, when customer removed back he also removed thermostat and did not attach it back on to unit. When power was supplied, the bottom wire was touching chassis and arched the thermostat. Will need to replace thermostat and thermal fuse. Will need authorization due to nature of how problem occurred. Susan assisted with parts and reschedule. Cnotes.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/07/2018
Model FFBD2412SS0A, Arrived on call for dishwasher not draining water and odor issues from the dishwasher,found that unit no longer has a draining issue it is only the odor from the dishwasher is the issue that the customer is still having, found that customer was not cleaning properly customer says prior tech did not give her the proper instruction she just poured vinegar in to bottom of dishwasher and automatically drained out when started cycle.customer to put and a 1/2 cups of white vinegar in a glass on top rack in the upright position and run through a high heat cycle to get rid of odors and if same issue to purchase dishwasher magic to clean the dishwasher again, no parts needed, call complete, instructed customer if issue still returns after using dishwasher magic to reschedule for service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/07/2018
Model FFBD2412SS0A, Arrived on call for dishwasher not draining water and odor issues from the dishwasher,found that unit no longer has a draining issue it is only the odor from the dishwasher is the issue that the customer is still having, found that customer was not cleaning properly customer says prior tech did not give her the proper instruction she just poured vinegar in to bottom of dishwasher and automatically drained out when started cycle.customer to put and a 1/2 cups of white vinegar in a glass on top rack in the upright position and run through a high heat cycle to get rid of odors and if same issue to purchase dishwasher magic to clean the dishwasher again, no parts needed, call complete, instructed customer if issue still returns after using dishwasher magic to reschedule for service.
Near Leander, TX 78641
Lou
Job Details: 06/07/2018
arrived on site to inspect oven light cover broken. Upon further inspection, I found that the glass light cover had either melted off or broken off. I removed the remaining glass installed a new glass cover. Unit operated as designed. Job completed.
Near Johnson City, TX 78636
Robert
Job Details: 06/07/2018
W8TXNGMWQ03 Arrived on job for complaints of no ice. Replaced ice maker and run harvest no water entering icemaker. Will need valve
Near Austin, TX 78703
Connor M.
Job Details: 06/07/2018
WED92HEFC1 whirlpool dryer Arrived on site to install part for repair. Bulkhead will not fix this issue amd problem is due to rigid duct puting tension on innner duct when pushed all the way back. When unit is pulled from wall noise does not happen. Was able to push a screw between back panel and inner dryer duct to prevent this from happening. If customer calls back with same noise it will be a customer instruct. Customer has been informed that in order to properly eradicate this noise a 90 degree fitting will need to be installed to stop inner dryer duct from being pushed out of place when dryer is up against wall. Made aware of proper venting and fire hazard.
Near Harker Heights, TX 76548
Dona
Job Details: 06/07/2018
Arrived on site for noise on unit when compressor running, found flooring is raised tile in rear of unit, causing base of unit to vibrate. Customer put shims under unit, stopped noise. Found slight vibration on back panel, applied mastic to create buffer. All water connections dry, all parms check correctly. No abnormal noises.
Near Austin, TX 78753
Nathaniel B.
Job Details: 06/07/2018
Model WEE760H0DH0, Apartment number Arrived on call for cooktop cracked, called whirlpool tech line and talked to red file number 7722175376 , found that glass top had something dropped on it which is not covered under warranty, svc/labor co230 229.99 and glass cook top 318.39 which = 548.38 plus tax 45.24 which = 593.62, customer can not make a decision on repair yet, will contact office if decides to repair or not, for billing see sticky notes, unit is in a storage container. On the apartment grounds.
Near Austin, TX 78753
Nathaniel B.
Job Details: 06/07/2018
Model WEE760H0DH0, Apartment number Arrived on call for cooktop cracked, called whirlpool tech line and talked to red file number 7722175376 , found that glass top had something dropped on it which is not covered under warranty, svc/labor co230 229.99 and glass cook top 318.39 which = 548.38 plus tax 45.24 which = 593.62, customer can not make a decision on repair yet, will contact office if decides to repair or not, for billing see sticky notes, unit is in a storage container. On the apartment grounds.
Near Austin, TX 78758
Scott
Job Details: 06/07/2018
Arrived on site for no heat and timer no advancing . Checked outlet and found only one leg coming into unit . Advised customer to contact maintenance and wall outlet.
Near Austin, TX 78725
Joseph C.
Job Details: 06/07/2018
WTW5000DW1 Arrived on site for “water leaking from valves” complaint. Inspected unit and found water valve leaking. Removed and replaced water valve. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 06/07/2018
arrived on site to inspect dishwasher not working. Upon further inspection, I found that the control had shorted out and caught fire and melted the control, wiring harness and part of the control cover. I immediately turned the breaker switch off and inspects the unit more. I found that several pieces of the racking had broken off and fallen down into the sump/motor assembly and into the drain pump area. Also found several pieces of broken glass a don rubber piece to a water bottle (pictures taken of pieces) and I had to vacuum the water out to get to the pieces. Office to order control, sump/motor assembly, wiring harness, control cover, drain pump, and fuse kit. Office to schedule return service. The wiring harness is discontinued and AHS will need to research the harness. No water leaks observed during service. Breaker switch was left in the off position upon leaving.
Near Cedar Park, TX 78613
Lou
Job Details: 06/07/2018
Near Blanco, TX 78606
Robert
Job Details: 06/07/2018
KRMF606ESS01 Arrived on job for complaints of leaks. Found ice bin not setting in compartment correctly. Ordered new bin.
Near Killeen, TX 76549
Dona
Job Details: 06/07/2018
Arrived on site for filter is cracking and causing leakage in ff section. Found excessive water all over unit due to filter is cracked and has been left inside of unit to drip all over ff section. Found filter housing, cover plate for filter are all broken are not keeping filter in place. Whole assembly needs replaced as it is allowing filter to drop onto shelf and can cause unit to crack. Customer will need to purchase new filter before return visit. Found damper control is not closing properly allowing for too much cold air flow into fridge side. Control is not sensing correct temps in fridge to close damper. Will need to replace. Will need authorization. Cnotes. Filter plate is discontinued, ahs will need to locate. Left filter out of unit so that it will not leak. Water connections are dry. Unit has leaked on floor due to leaving cracked filter in unit. Jordan assisted, office will reschedule. All water connections dry.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/07/2018
Arrived on site for unit not washing, found unit would fill with water and not run the wash motor, found bad wash motor, I replaced the sump, unit tested good. Water lines were dry at time of service.
Near Austin, TX 78703
Connor M.
Job Details: 06/07/2018
KOCE500ESS05 kitchenaid oven File number - 7722170308 contacted techline and was told to order magnetron and cooling fan. Two hours needed. Office to schedule directly.
Near Austin, TX 78725
Joseph C.
Job Details: 06/07/2018
WDF120PAFB0 Arrived on site for “banging noises during wash” complaint. Inspected unit and found plastic debris in drain pump. Cleaned out drain pump/sump area. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78703
Connor M.
Job Details: 06/07/2018
WDT780SAEM2 whirlpool dishwasher Arrived on site to test unit for lekaing suring use and water remaining after cycle. Found error code for float switch open. Also found water leaking in from floatswitch assy. Ordering float switch for return. Susan approved 6/12
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/07/2018
Model 665.12793K310, Arrived on call for f2 e2 error which is no response from ui, found no response from all keys just showing error on display, will need control panel, will order control panel and use main control on return if needed, skyped office parts and talked to kristen and will reschedule for 6/15/18, will need autho.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/07/2018
Model 665.12793K310, Arrived on call for f2 e2 error which is no response from ui, found no response from all keys just showing error on display, will need control panel, will order control panel and use main control on return if needed, skyped office parts and talked to kristen and will reschedule for 6/15/18, will need autho.
Near Austin, TX 78737
Brandon
Job Details: 06/07/2018
Arrived on site for unit not cooling properly, I found unit was not going into defrost, I tested defrost heater, heater tested good, I found faulty control board. I replaced control board and bi metal, unit tested good. Water lines were dry at time of service.
Near Spring Branch, TX 78070
Robert
Job Details: 06/07/2018
WDF520PADM7 Arrived on job for complaints of door not opening correctly. Found the friction pad damaged. Replaced pad and test door. Operation normal. No leaks detected at time of service. Job complete.
Near Killeen, TX 76542
Dona
Job Details: 06/07/2018
Arrived on site for no cool condition, and loud knocking noise. Found a different company was out and spliced wires on main harness to add an aftermarket start device. Unit will need compressor, wire harness, dye drier, and stubs for compressor. Start device will come with compressor. Will need 2 hours and will need authorization. CNoTes. All water connections dry. Susan assisted with parts and reschedule.
Near Austin, TX 78703
Connor M.
Job Details: 06/07/2018
WED87HEDW whirlpool dryer Arrived on site to test unit for not coming on. Found one leg at terminal block missing power. Instruct on contacting an electrician.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/07/2018
Model WFG505M0BS3, Arrived on call for right rear burner not lighting, found right rear burner igniter harness came off the igniter, reconnected it and is know lighting, no gas leaks at time of call, call complete, all checks good.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/07/2018
Model WFG505M0BS3, Arrived on call for right rear burner not lighting, found right rear burner igniter harness came off the igniter, reconnected it and is know lighting, no gas leaks at time of call, call complete, all checks good.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/07/2018
WRT511SZDB00 Arrived on job for complaints of frost in freezer. Found silicon seal around door not complete. Add silicone to eliminate gaps. No leaks detected at time of service and. Job complete.
Near Austin, TX 78730
Luis
Job Details: 06/07/2018
Refrigerator-replaced compressor,discharge tube and filter drier
Near Killeen, TX 76542
Dona
Job Details: 06/07/2018
Arrived on site for door not always showing as closed, so unit will not run. Replaced all door switches and both upper and lower interlocks. Unit is now showing as door closed and is heating and running correctly. All parms check good.
Near Austin, TX 78702
Connor M.
Job Details: 06/07/2018
WFW94HEXW2 whirlpool washer Arrived on site to test unit for leaking from door. Found soap and hair build up on glass. Cleaned glass and tested unit. Unit working properly, no leaks detected.
Near Austin, TX 78725
Joseph C.
Job Details: 06/07/2018
WED4616FW0 Arrived on site for “no power to unit” complaint. Inspected unit and found damaged door switch and blown high limit thermostat. Removed and replaced switch and thermostat. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Kyle, TX 78640
Carlos G.
Job Details: 06/07/2018
Arrived onsite to replace parts from prior visit. After disassembling unit, found additional parts needed due to wheel cannot be removed and will need to be broken to remove
Near Austin, TX 78704
Connor M.
Job Details: 06/07/2018
KBMS1454SSS0 kitchenaid microwave Arrived on site to repair unit. Replaced fuse and fan per previous techs notes. Unit working properly.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 06/07/2018
Model EV150NXMQ01, Arrived on call for frost all in lower compartment, found no frosting issues the drain was frozen over due to buildup in drain line, cleared drain line with steader and know is draining properly, also sealed were inside liner meets outer cabinet with silicone, to clear drain line svc/labor rf 130 159.99 plus tax 13.20 which = 173.19, customer agreed to est., made repair and collected full balance of 173.19, no water leaks after repair, call complete unit is not connected to water source.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 06/07/2018
Model EV150NXMQ01, Arrived on call for frost all in lower compartment, found no frosting issues the drain was frozen over due to buildup in drain line, cleared drain line with steader and know is draining properly, also sealed were inside liner meets outer cabinet with silicone, to clear drain line svc/labor rf 130 159.99 plus tax 13.20 which = 173.19, customer agreed to est., made repair and collected full balance of 173.19, no water leaks after repair, call complete unit is not connected to water source.
Near New Braunfels, TX 78132
Robert
Job Details: 06/07/2018
MVWX665DW0 Arrived on job to replace washplate and screw. After replacement of parts test washer in test cycle all operation normal. No leaks detected at time of service. Job complete. All parts marked as failed to bring were not dropped to me.
Near Kyle, TX 78640
Carlos G.
Job Details: 06/07/2018
Arrived onsite for customer compliant of leaking water from right bottom corner. Checked components and found door came off right hinge. Re secured hinge and door now closing properly. Ran test cycle and no leaks present after service. Job complete.
Near Harker Heights, TX 76548
Dona
Job Details: 06/07/2018
Arrived on site for no cool condition, found open start run relay, replaced relay with capacitor. Found compressor is not starting, compressor is causing start relay to fail, have voltage to compressor. Unit will need a new compressor, dye drier, stub for compressor and clip for start device. Will need authorization for repair as well as two hours for repair time. All water connections dry. Susan assisted with parts and labor. Cnotes
Near Seguin, TX 78155
Daniel A.
Job Details: 06/07/2018
MVWC565FW1 Making squealing noise during use. Gearcase leaking oil. Defective gearcase. Replaced transmission. Checked motor/capacitor. Replaced cam kit/drive pulley. Removed excessive oil. Checked water inlet and drain hoses no leaks detected. Normal operation after service
Near Austin, TX 78731
Cliff
Job Details: 06/07/2018
Kitchenaid cooktop KCED600GSS00. Arrived on site to replace glass top for cooktop. Found a new glass does not have knob bezels. Bezels are required for spill protection on smooth glass top cooktops. Did not install cooktop glass today to ensure no failure from spill over or boil over without protective bezels. Per KC return date set for 6/12/18.
Near Liberty Hill, TX 78642
Lou
Job Details: 06/07/2018
arrived on site to install previously diagnosed and ordered parts. Installed the top left lock and all four legs and leveled the unit. Tested unit and unit operated as designed. No lint observed during service. Job completed.
Near New Braunfels, TX 78132
Robert
Job Details: 06/07/2018
JFC2290REP00 Arrived on job for complaints of noise. Found noise level normal. No leaks detected at time of service.
Near New Braunfels, TX 78132
Robert
Job Details: 06/07/2018
Near Austin, TX 78704
Connor M.
Job Details: 06/07/2018
WFW8300SW03 whirlpool washer Arrived on site to test unit for not completing cycle and leaking water. Fiund bellow off at tub and basket not spinning freely. Disoenser lesking during use aswell. Unit is stacked and will need tub and basket job. Second man is needed. Two hours needed. Needs autho. Office to schedule directly.
Near Austin, TX 78724
Joseph C.
Job Details: 06/07/2018
WFC150M0EB1 Arrived on site for “F9 error code” complaint. Inspected unit and wiring. All connections are secure. Removed and replaced control. Tested unit. Unit is performing as designed.
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 06/07/2018
Model MFX2570AEM0, Arrived on call for loud noise when dispensing water and water is dispensing slow and water filter has been replaced, found that the filter was not installed all the way, reinstalled filter and tested and noise is gone and checked water amount and got 8 ounces in 8 seconds which is the proper water fill amount, all checks good, call complete. No parts needed, collected only a service fee of 108.24
Near Round Rock, TX 78681
Nathaniel B.
Job Details: 06/07/2018
Model MFX2570AEM0, Arrived on call for loud noise when dispensing water and water is dispensing slow and water filter has been replaced, found that the filter was not installed all the way, reinstalled filter and tested and noise is gone and checked water amount and got 8 ounces in 8 seconds which is the proper water fill amount, all checks good, call complete. No parts needed, collected only a service fee of 108.24
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/07/2018
Arrived on site for F1 E4 failure code. Unit has melted lower door switch which has caused electronic control and touch pad to short out. $500 plus estimate. Customer has decided to purchase a new unit. Control $161.50 Panel $170.00 Switch $40 Work $169.99
Near Kyle, TX 78640
Carlos G.
Job Details: 06/07/2018
Arrived onsite for customer compliant of no operation. Checked components and found a faulty terminal block. Removed and replaced terminal block. Ran test cycle and all checks ok now. Job complete.
Near Harker Heights, TX 76548
Dona
Job Details: 06/07/2018
Arrived on site for no spin complaint. Found rotor and stator are completely corroded over due to bearing leaking onto them. Customer stated unit has been this way for over a month. Will need to replace the bearing due to leaking and noise, will need to replace rotor and stator due to corrosion and failure of coils matching to magnets. Will also need to replace reps sensor due to extensive corrosion on rotor and stator. Will need hub for basket as well for removal. Will need authorization for repair and will also need 2 hours for repair time CNotes. All water connections dry. Kristen assisted with reschedule and parts.
Near Georgetown, TX 78633
Lou
Job Details: 06/07/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the fan switch and tested. The unit tested good. Job completed. Builder not on site to sign receipt.
Near Harker Heights, TX 76548
Dona
Job Details: 06/07/2018
Arrived on site for no operation, found breaker was off to cooktop. Breaker is outside not in garage. Checked operation on all 4 burners unit checks good. All move from low to high. No problems found at this time. Showed customer which breaker controls cooktop.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 06/06/2018
Model RTW4640YQ1, Arrived on call for not filling with enough water before it goes in to the wash cycle, only fills for 10 seconds per customer, checked for error codes and found no error codes, ran auto test and hot and cold water are getting good fill to washer and it ran through all tests and checked good, ran extra heavy and it filled properly and customer says that regular and warm cold is the setting that it did it on, ran this setting and it filled with more water than on extra heavy setting and will not complete the calibration had to unplug unit due to it continues to drain and will not stop, will order main control and pressure switch and drain pump and will use water valve on return due to solenoids possibly sticking, and drain pump due to not normal noise coming from it but is draining water but will not stopoffice will reschedule with customer., no water leaks at time of call. Customer not to run the unit until repaired.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 06/06/2018
Model RTW4640YQ1, Arrived on call for not filling with enough water before it goes in to the wash cycle, only fills for 10 seconds per customer, checked for error codes and found no error codes, ran auto test and hot and cold water are getting good fill to washer and it ran through all tests and checked good, ran extra heavy and it filled properly and customer says that regular and warm cold is the setting that it did it on, ran this setting and it filled with more water than on extra heavy setting and will not complete the calibration had to unplug unit due to it continues to drain and will not stop, will order main control and pressure switch and drain pump and will use water valve on return due to solenoids possibly sticking, and drain pump due to not normal noise coming from it but is draining water but will not stopoffice will reschedule with customer., no water leaks at time of call. Customer not to run the unit until repaired.
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/06/2018
Kenmore dryer model# 417.81102003. Error code CE.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/06/2018
Model WRS325FDAM04, Arrived on call for customer complaint is that fridge blew breaker ounce, found that fridge is running and compressor is running at 1.0 amps and temps are all good and condenser fan is running at good speed,called whirlpool tech line and talked to scott, per manufactures code unit can not be on gfi or ark fault breaker, customer to contact builder , got file number from whirlpools tech line 7722168699 which gives this instruction, builder to contact whirlpools customer service with this file number if they need instruction, no water leaks at time of call,call complete. No parts needed.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/06/2018
Model WRS325FDAM04, Arrived on call for customer complaint is that fridge blew breaker ounce, found that fridge is running and compressor is running at 1.0 amps and temps are all good and condenser fan is running at good speed,called whirlpool tech line and talked to scott, per manufactures code unit can not be on gfi or ark fault breaker, customer to contact builder , got file number from whirlpools tech line 7722168699 which gives this instruction, builder to contact whirlpools customer service with this file number if they need instruction, no water leaks at time of call,call complete. No parts needed.
Near Austin, TX 78749
Connor M.
Job Details: 06/06/2018
WED71HEDW0 whirlpool dryer Arrived on site to test unit for cycle not starting. Found thermal fuse blown. Replaced and tested. All other functions checked fine. Unit working properly. Instruct on proper venting and fire hazard.
Near Rogers, TX 76569
Dona
Job Details: 06/06/2018
Arrived on site for f51 and SD error code, found bearing shaft stuck to basket, clothing became lodged between seal and bearing not allowing for basket to break apart from basket, had to completely pull basket and tub due to not being able to pull basket off of bearing. When old bearing removed some plastic from tub were attached and tub was very thin near bearing housing but replaced Replaced bearing kit, checked for water leaks and found tub is cracked from so much wear from rubbing of clothing. drain hose over two foot down drain standpipe creating SD error, put in standpipe correct. Replaced tub assembly, found new tub is leaking. Received 2nd new tub, replaced found unit is not leaking, all parms check good, no errors all water connections dry.
Near Georgetown, TX 78633
Lou
Job Details: 06/06/2018
arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I opened the unit and found water droplets on the sides of the tub walls and on the door. I also found detergent residue at the front of the tub on the bottom nearest the door. Customer advised that they use detergent pods and no rinse aid. I advised the customer to switch to a liquid or liquid gel detergent and start using rinse aid as the rinse aid will assist in sanitizing and drying. I placed the unit in diagnostics and tested. The unit operated as designed; however, I found that the heating element did not come on. After further inspection of the unit, I found that the element connections were not fully engaged. I reconnected the element and tested the unit again and the element operated as designed. No water leaks observed during service.
Near Georgetown, TX 78633
Lou
Job Details: 06/06/2018
arrived on site to inspect wall oven convection fan making loud noise. Upon further inspection, the customer advised that they turn the unit on roast convection and after a while the fan begins to make a loud rattling noise. The unit was turned on to roast convection while I serviced another appliance in the home and while servicing the other appliance, the oven fan began to make the loud rattling noise. I also found that the door gaskets are worn and need replacing. Office to order fan/motor assembly and two (2) door gaskets and scheduled return service for 06/12/18 JA.
Near Austin, TX 78745
Connor M.
Job Details: 06/06/2018
WGD6400SW0 whirlpool dryer Arrived on site to install parts for repair. Installed control but was unable to install ui without destroying console. Will need console that includes user interface. Office to schedule directly.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/06/2018
Model WRX735SDBM02, Arrived on call for icemaker not making ice, found icemaker is double stacking cubes and fusing together, also water is leaking from head of icemaker due to cracked mold and icemaker bucket is broken and valve is leaking even though icemaker is not calling for water and is freezing fill cup, replaced icemaker and bucket and valve and tested and all checks good, no water leaks after repair, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/06/2018
Model WRX735SDBM02, Arrived on call for icemaker not making ice, found icemaker is double stacking cubes and fusing together, also water is leaking from head of icemaker due to cracked mold and icemaker bucket is broken and valve is leaking even though icemaker is not calling for water and is freezing fill cup, replaced icemaker and bucket and valve and tested and all checks good, no water leaks after repair, call complete.
Near Hutto, TX 78634
Jonathan S
Job Details: 06/06/2018
Whirlpool refrigerator model# WRF555SDFZ. Frost buildup in freezer. Water dripping from dispenser.
Near Kyle, TX 78640
Robert
Job Details: 06/06/2018
WED8740DW0 Arrived on job for complaints of too long drying time. Temperature on hi between 120 and 135. Air flow from dryer good. Recommend customer replacement and clean vent.
Near Belton, TX 76513
Mike G.
Job Details: 06/06/2018
KSC24C8EYY02, Arrived on site for unit not cooling properly, checked unit and found a leak at one of of the lines going to the compressor repaired leaks and replaced uv dryer and put 5.3oz of 134@ and rechecked for leaks and no leaks found and unit is now cooling properly checked unit for water leaks and no leaks found at time of srv.....
Near Belton, TX 76513
Mike G.
Job Details: 06/06/2018
KSC24C8EYY02, Arrived on site for unit not cooling properly, checked unit and found a leak at one of of the lines going to the compressor repaired leaks and replaced uv dryer and put 5.3oz of 134@ and rechecked for leaks and no leaks found and unit is now cooling properly checked unit for water leaks and no leaks found at time of srv.....
Near Cedar Park, TX 78613
Lou
Job Details: 06/06/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the main control, the emitter and receiver. I tested the unit manually under modes 45, 46, 57, 58, and 59. Checked for error codes under mode 56 and there were no error codes displayed. No water leaks observed during service.
Near Rogers, TX 76569
Dona
Job Details: 06/06/2018
Arrived on site for high temps in refrigerator, found 4 inches of ice build up on evaporator cover, found that damper is not closing during cycle. Ff evaporator is not defrosting. Will need to replace evap cover, rc therm, and damper. Customer is going to defrost unit prior to tech arrival. Have discussed defrost procedure. Kristen assisted with reschedule and parts. All water connections dry.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/06/2018
Model KVUB606DSS3, Arrived on call for led lights not working, found led light on right side of vent hood is broken which foods power to the left light made contact with red wire in the broken connection and both lights came on will need to order right led light for repair, Skyped office parts and talked to Susan and will reschedule for 6/11/18, was not able to pull up entitlement spoke with Joel phone number 8324706671 does not have the paper work when unit was installed but does have a email that says appliances installed on 5/11/18
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 06/06/2018
Model KVUB606DSS3, Arrived on call for led lights not working, found led light on right side of vent hood is broken which foods power to the left light made contact with red wire in the broken connection and both lights came on will need to order right led light for repair, Skyped office parts and talked to Susan and will reschedule for 6/11/18, was not able to pull up entitlement spoke with Joel phone number 8324706671 does not have the paper work when unit was installed but does have a email that says appliances installed on 5/11/18
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 06/06/2018
Replaced controls and coil for intermittent operation of refrigerant valve. Customer left before work was completed. Water connections were all dry.
Near San Marcos, TX 78666
Connor M.
Job Details: 06/06/2018
NFW7200TW Amana washer Arrived on site to test unit for leaking from door and banging during spin. Found buildup on glass where it meets the bellow. Cleane dit off and it no longer leaked. Found suspenion in good shape and basket shaft not bent. Unit is installed on top of very weak low grade aftermarket drawer/stand. This banging noise has been an issue since purchase and is due to being stacked on a drawer. No issues found. Unit working properly, no leaks detected.
Near Manchaca, TX 78652
Kevin
Job Details: 06/06/2018
Arrived on site and started to repair with replacing appliance manager recommended on previous visit. After replacement microwave is able to start and it completed a heating cycle five times without F6E0 showing on user interface. Microwave/oven is now working properly, job complete.
Near San Marcos, TX 78666
Connor M.
Job Details: 06/06/2018
ASI2575FRS00 Amana refrigerator Arrived on site to test unit for not cooling well in ff section and no ice production. Found partcial frost pattern on evap. Found oil leaking from copper to steel weld on compressor. Corrected issue and installed uv dye drier. Unit now holding vacuum and has full frost pattern. No leaks detected.