Near Killeen, TX 76542
Arthur B.
Job Details: 06/20/2018
DU915PWSS0 (Dishwasher) - Arrived onsite to install dishwasher console to dishwasher from prior tech’s diagnosis. Removed defective console and installed new replacement. Reassembled. Tested unit. All features work on console as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78745
Kevin
Job Details: 06/20/2018
Arrived on site and inspected washer and found valve for hot water is blocked by sediment/scale, took one picture. After replacing valve spoke with tech line Kurt, Because it was the hot water valve that was blocked scale buildup is coming from hot water heater. Water heater will need to be corrected/addressed before washing machine should be used. If build up happens again customer will need to be charged for the replacement valve and relevant labor code. No water leaks from connections at time of service, job complete
Near Killeen, TX 76542
Arthur B.
Job Details: 06/20/2018
LSR8233EQ1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating and overfilling. Customer advised prior service company has been out. Removed console and found pressure hose was not connected to level switch. Attached pressure hose and tested unit. Unit now fills, agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/20/2018
Model WFW8300SW03, Arrived on call for not spinning or agitating at all, checked for error codes and got f24 which is a water temp sensor error , f01 which is a communication error between the ui and main control not energizing the drain pump, will need drain pump and water temp sensor checked bad, will need water temp sensor and main control and ui and all shocks due to broken and belt due to broken, will need autho, office will reschedule with customer, unit is pulled out and is not connected to water.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/20/2018
Model WFW8300SW03, Arrived on call for not spinning or agitating at all, checked for error codes and got f24 which is a water temp sensor error , f01 which is a communication error between the ui and main control not energizing the drain pump, will need drain pump and water temp sensor checked bad, will need water temp sensor and main control and ui and all shocks due to broken and belt due to broken, will need autho, office will reschedule with customer, unit is pulled out and is not connected to water.
Near Cedar Park, TX 78613
Lou
Job Details: 06/20/2018
arrived on site to inspect dishwasher leaking. Upon arrival, the customer advised the dishwasher appeared to be leaking from the door seal. She advised that a plumber came to inspect water damage and suggested it was the seal. Upon further inspection, i placed the unit in diagnostics and tested. Water began to go into the unit and as soon as the unit began to wash, I found that the diverter was leaking water. I immediately turned the unit off and engaged the drain pump to get all of the water out of the unit to stop any further water damage. I quoted the customer $243.16 for the sump/motor assembly and DW350 $189.99 for service fee/labor for a total including tax of $468.88. Customer advised that she would need to discuss with her husband and I advised that the quote is good for 30 days. Customer paid the service fee of $108.24 today. No water leaks observed at the end of service.
Near Austin, TX 78732
Cliff
Job Details: 06/20/2018
Whirlpool refrigerator ED5RHEXNL00. Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found ice had not fully ejected and got caught in the ejector arms. This was preventing the motor from turning. Removed ice deposits and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/20/2018
WRX988SIBM03 (Dual Evaporator French Door Refrigerator) - Arrived onsite for customer complaint of dual evaporator French door refrigerator not marking ice and not cooling properly in RF section. Took RF temperature and found section to be @ 23F. Removed evaporator cover and found upper portion of evaporator frozen over. Used steamer to clear out all ice. Reassembled. Ran test 56 and found no ice maker errors. Advised customer to allow 24 hrs to allow temperature to come back to normal. No other issues found. All water connections were dry at time of service
Near Austin, TX 78750
Thomas L.
Job Details: 06/20/2018
Near Cedar Park, TX 78613
Lou
Job Details: 06/20/2018
arrived on site to inspect double wall oven not working. Upon arrival, the customer advised that she placed the unit in self clean mode and it stopped working. I pulled the unit a little ways from the wall and removed the UI. I checked ohms at the thermal fuse and it was open. I quoted the customer $33.40 for the fuse and WO380 $179.99 for service fee/labor and with tax the total was $230.99. The customer agreed to the service and paid in full. Office to order thermal fuse and scheduled return service for 06/21/18 JA.
Near Georgetown, TX 78626
Dona
Job Details: 06/20/2018
Arrived on site for lid not always opening, found upper lid strike is broken on one side will need new lid strike. Also found agitator cracked on lower half and dispenser not attaching to base. Would need screw, dispenser assy, agitator base and auger assy. Took picture of quote on parts. Labor would be 159.99. Total of quote 271.78 customer does not want to repair at this time. Collected 108.24 for diagnosis on check 1040. All water connections dry.
Near Austin, TX 78731
Scott
Job Details: 06/20/2018
Arrived on site for washer making noise while spinning . Found shocks are failing , also while having the back off found the steam hose has a small hole and small leak developing . Ordering shocks and hose . No other leaks detected at time of service . Return 6/27
Near Lakeway, TX 78738
Paul
Job Details: 06/20/2018
Whirlpool Washer Model WTW7300DW0. Arrived onsite for the washer to perform a PM check. I checked stored error codes and found an F0E5 & F2E1. I found the keypad working as designed. I found the suspension on the unit in good shape. I ran the service diagnostics verification cycle and all test passed. I found the unit very clean and working as designed. There were no water leaks present at the time of service. Call complete.
Near Lakeway, TX 78738
Paul
Job Details: 06/20/2018
Whirlpool Dryer Model WED7300DW1. Arrived onsite for the dryer to perform a PM check. I vacuumed all of the lint from around the dryer, lint screen, and vent tube. I found the dryer cycling between 127-163 degrees with the vent disconnected and cycling between 136-167 degrees with it connected leaving it with a 151.5 degree average temp and working as designed. Call complete.
Near Lakeway, TX 78738
Paul
Job Details: 06/20/2018
KitchenAid Dishwasher Model KDTE104ESS1. Arrived onsite for the dishwasher to perform a PM check. I cleaned the lower filter and went over cleaning it with mr. I left a bottle of dishwasher magic with the customer and went over use instructions so they could clean the unit the next time it is needed. I put a bottle of dishwasher magic in the machine and started the cycle to clean it. Call complete.
Near Georgetown, TX 78633
Jerry C.
Job Details: 06/20/2018
KDTE504DSS0 Arrived to inspect noise. I found the drain pump making noise. I removed water from the unit and removed the drain pump. Debris was lodged within the housing and I removed it. I tested the unit and normal sound levels and operation resumed. No leaks observed during service.
Near Lakeway, TX 78738
Paul
Job Details: 06/20/2018
Whirlpool Refrigerator Model WRF540CWBM01. Arrived onsite for the refrigerator to perform a PM check. I cleaned the condenser coil on the refrigerator. I found the rest of the unit in good shape. There were no water leaks present at the time of service. Call complete.
Near Manor, TX 78653
Nathaniel B.
Job Details: 06/20/2018
Model WMH31017FS0, Arrived on call for after repair for f1 e4 error repair tested unit and found noise from magnetron and transformer that was not normal on prior service and today I’m back at location to make repair with mag, cap, diode and transformer, installed parts and tested and all checks good, call complete.
Near Manor, TX 78653
Nathaniel B.
Job Details: 06/20/2018
Model WMH31017FS0, Arrived on call for after repair for f1 e4 error repair tested unit and found noise from magnetron and transformer that was not normal on prior service and today I’m back at location to make repair with mag, cap, diode and transformer, installed parts and tested and all checks good, call complete.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 06/20/2018
GHW9400PL0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer leaking when washing. Checked bellow and found hole which caused leak. Removed bellow and installed new replacement. Reassembled. Tested unit. Unit fills,agitates,drains and spins with no issues. All water connections were dry at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 06/20/2018
arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics and tested. The unit operated good until time for the element to come on and it failed. I tested ohms on the element and it was open. I removed and replaced the element and retested. Unit operated as designed. No water leaks observed during service. Job completed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/20/2018
Arrived on site for customer complaint of Check Vent light staying on, I removed the vent hose from dryer, and the light never came on. I used vent test kit, and found the issue is with a clog in the vent. Customer also stated long dry times, I advised customer to have the vent cleaned.
Near Austin, TX 78746
Kevin
Job Details: 06/20/2018
Arrived on site and found compactor ram did not fully lift, completed cycle manually and recommended to customer that solid pack not be used if there are no expandable items in the trash bin. Unit is now operating properly, job complete.
Near West Lake Hills, TX 78746
Scott
Job Details: 06/20/2018
Kitchen aid fridge
Near Georgetown, TX 78626
Dona
Job Details: 06/20/2018
Arrived on site for lint trap failure. Ran unit, checked air flow was good, temps good, no abnormal noises. Sold customer 1 lint trap part-31.75 tax-2.62 total 34.37. Collected 34.37 in cash.
Near West Lake Hills, TX 78746
Scott
Job Details: 06/20/2018
Arrived on site , replaced freezer light . All lights are now working in unit . No water leaks detected at time of service . Job complete .
Near Austin, TX 78738
Luis
Job Details: 06/20/2018
Refrigerator-added washer to drawer glides
Near Austin, TX 78744
Robert
Job Details: 06/20/2018
WED7300DW1 Arrived on job for complaints of dryer not heating. Found the thermostat open. Replaced thermostat and test unit.
Near Round Rock, TX 78681
Lou
Job Details: 06/20/2018
arrived on site to inspect cooktop knob broken. Upon further inspection, I found that the right front cooktop knob would spin constantly on the valve. I found that the knob was cracked/broken and needs to be replaced. Office to order SS knob and will ship directly to the customer. No gas leaks observed during service.
Near Leander, TX 78641
Lou
Job Details: 06/20/2018
arrived on site to inspect dishwasher rack falling off tracks. Upon further inspection, I found that the top rack stops were missing. I had two in my van stock and installed both. I tested the unit and the unit operates as designed. No water leaks observed during service.
Near Georgetown, TX 78628
Dona
Job Details: 06/20/2018
Arrived on site for f5 e1 error, found customer had done a self clean cycle. After cycle finished flashed error pressed cancel and error went away. Checked temperatures, all temps checked good no errors. Fan blowers are working correctly, showed consumer where unit is ducted to underneath unit. Tested clean cycle, no errors found. Cleaned door for customer, only outer interior glass was dirty. Inner glass pack was still clean also showed consumer how to clean glass. All parms check good, no errors.
Near Austin, TX 78746
Kevin
Job Details: 06/20/2018
Arrived on site and inspected dryer and found Home Depot has not properly installed the vent hose and attached it correctly to the home. They have also not left the vent clamps with the customer, attached vent hose as best as possible without clamps. Dryer is currently heating properly. Job complete.
Near Austin, TX 78746
Kevin
Job Details: 06/20/2018
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/20/2018
Model WTW8500DW5, Arrived on call for lf error which is long fill error, checked for error codes and got f3 e2 water inlet temp fault, f8 e1 long fill error, f0e3 which is a overload error, found that hot and cold water are not coming in at all to the machine but has voltage at the valve and removed fill hoses and has good water pressure through the hoses unit will need water valve, replaced water valve and tested and unit is know filling with water, repair to washer is complete, no leaks after repair from washer but found cold shut off at wall is leaking water from shut off instructed customer and took pic of cold shutoff leaking at wall and instructed customer to contact a plumber. Call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/20/2018
Model WTW8500DW5, Arrived on call for lf error which is long fill error, checked for error codes and got f3 e2 water inlet temp fault, f8 e1 long fill error, f0e3 which is a overload error, found that hot and cold water are not coming in at all to the machine but has voltage at the valve and removed fill hoses and has good water pressure through the hoses unit will need water valve, replaced water valve and tested and unit is know filling with water, repair to washer is complete, no leaks after repair from washer but found cold shut off at wall is leaking water from shut off instructed customer and took pic of cold shutoff leaking at wall and instructed customer to contact a plumber. Call complete.
Near Leander, TX 78641
Lou
Job Details: 06/20/2018
arrived on site to inspect oven door inner glass broken. Upon arrival, the customer advised that he was using the self clean mode and the inner door glass shattered. I found that the customer had cleaned up most of the debris. I removed the oven door from the unit and vacuumed out the remaining pieces of glass from the door. I installed the new inner door glass and placed the door back on tested. Unit operated as designed. Job completed.
Near Killeen, TX 76549
Arthur B.
Job Details: 06/20/2018
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer making clicking noises when agitating. Removed wash plate and found splines warn on gearcase. Removed gearcase and installed new replacement along with hub and cam kit. Reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near New Braunfels, TX 78132
Connor M.
Job Details: 06/20/2018
MVWB765FW1 maytag washer Arrived on site to test unit for squealing during spin. Found unit no longer shaking like first visit but now is squealing. Noise coming from gearcase. Replaced and tested unit. Unit working properly, no leaks detected. Did have to use penetrating fluid. Instruct customer on running clean washer cycle before putting clothes in there.
Near New Braunfels, TX 78132
Connor M.
Job Details: 06/20/2018
Near Round Rock, TX 78664
Thomas L.
Job Details: 06/20/2018
Near Georgetown, TX 78633
Dona
Job Details: 06/20/2018
Arrived on site for discoloration of door on oven. Found glass with a few streaks from spill or condensation. Used paper towel and cleaned front of door and exterior glass on interior of oven. Did not find any abnormal discoloration, seals are good. Preheated unit and verified temperatures. All parms check good. Checked door of microwave and saw no discoloration. Doors closing properly. Instructed customer on normal wear or changes of color from steam.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/20/2018
Model WRS571CIDM01, Arrived on call for damper is going out, found damper is very loud, replaced damper and tested and all checks good, also sealed were inside liner meets outer cabinet on both sections, call complete. No water leaks at time of call.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/20/2018
Model WRS571CIDM01, Arrived on call for damper is going out, found damper is very loud, replaced damper and tested and all checks good, also sealed were inside liner meets outer cabinet on both sections, call complete. No water leaks at time of call.
Near Liberty Hill, TX 78642
Lou
Job Details: 06/20/2018
arrived on site to inspect dishwasher not heating. Upon further inspection, I found that the heating element was burnt through. I removed and replaced the element and tested and the unit operated as designed. No water leaks observed during service. Job completed.
Near Round Rock, TX 78664
Thomas L.
Job Details: 06/20/2018
Near Lampasas, TX 76550
Arthur B.
Job Details: 06/20/2018
WTW5800SW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating/spinning. Removed cabinet wrapper and motor. Found shaft at motor warn. Unit will need new motor. R/V for Thursday 6/21 per KC. All water connections were dry at time of service.
Near Austin, TX 78723
Scott
Job Details: 06/20/2018
Arrived on site ,replaced front right roller . Unit is now able to be wheeled in and out without scratching floor further .no water leaks detected at time of service . Job complete .
Near Georgetown, TX 78633
Dona
Job Details: 06/20/2018
High-360/low-316/high-380/low-330/high-365/low-320. Temperatures are roughly 345 degrees. Temperatures are to spec at this time. Did show customer how to calibrate oven. Customer states that it takes a little longer to cook recipes. Did not want adjustment at this time. All parms check good.
Near Austin, TX 78754
Luis
Job Details: 06/20/2018
Refrigerator-replaced starter to compressor
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/20/2018
Whirlpool microwave model # WMH32519FB0. Clock display intermittently going out.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/20/2018
Arrived on site for frosting in the freezer section. Found that a package of meat was too large for the pizza been and it was causing the doors not close properly last frost thing. All water connections were dry.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/20/2018
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/20/2018
Arrived on site for frosting in the freezer section. Found that a package of meat was too large for the pizza been and it was causing the doors not close properly last frost thing. All water connections were dry.
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/19/2018
Near Georgetown, TX 78628
Lou
Job Details: 06/19/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the dishwasher dispenser due to the door latch being broken. I tested the unit and it operate as designed. No water leaks observed during service. Job completed.
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/19/2018
Kenmore dryer model# 110.72052100. Failure with dryer having long dry times.
Near Salado, TX 76571
Dona
Job Details: 06/19/2018
Arrived on site for no cool conditions in freezer section. Upon arrival found unit is cooling properly in freezer, customer had 3 water bottles in freezer one on top shelf, middle shelf, and lowest shelf to check for freezing. All 3 bottles were frozen today. Temperatures in upper are 4 degrees, middle toggled between 4 and 3 and lowest point toggled between 1-2 degrees. Ran tests on thermostats both passed, unit is defrosting correctly. Frost pattern good. Customer stated that units ice was melting and on upper level was hawed. Lower region stayed frozen. Fans are working properly. Temps in fridge are good, seals are sealing tightly. Ice production is good. All tests check good, operating to spec at this time. All water connections dry. No problems at this time.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/19/2018
Model WRF736SDAM14, Arrived on call for not making ice still, since prior repair, installed ice maker prior and installed permagum kit today, customer to allow for 24-48 hours for proper ice production. Unit had a full bin of ice when got to location. No water leaks after repair, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/19/2018
Model WRF736SDAM14, Arrived on call for not making ice still, since prior repair, installed ice maker prior and installed permagum kit today, customer to allow for 24-48 hours for proper ice production. Unit had a full bin of ice when got to location. No water leaks after repair, call complete.
Near Kempner, TX 76539
Arthur B.
Job Details: 06/19/2018
WED72HEDW0 (Dryer) - Arrived onsite for customer complaint of dryer making loud noises when tumbling. Removed bulkhead and found dryer will need new drum rollers. Did not have dryer repair kit with call. Returning with kit. R/S for 6/22. Reassembled. Dryer vent and lint trap was clean of lint at time of service.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/19/2018
Model WMH53520CS5, Arrived on call for power cord burned due to outlet bad, replaced filter board and power cord and tested and all checks good, customer did have outlet repaired above microwave, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/19/2018
Model WMH53520CS5, Arrived on call for power cord burned due to outlet bad, replaced filter board and power cord and tested and all checks good, customer did have outlet repaired above microwave, call complete.
Near Briarcliff, TX 78669
Paul
Job Details: 06/19/2018
KitchenAid Dishwasher Model KDTE104ESS2. Arrived onsite for the dishwasher with the dispenser gasket is coming out. I replaced the dispenser in the dishwasher. There were no water leaks present at the time of service. Call complete.
Near Pflugerville, TX 78660
Jerry C.
Job Details: 06/19/2018
WRF555SDFZ05 Arrived to inspect ice in fc. I found the door hanging out at the top, not allowing the gasket to make contact with the cabinet. I removed ice from the air leak area and adjusted the door hangers to correct the gasket gapping. I lubricated the upper basket slides and tested the unit. Operational test good, no leaks observed during service.
Near Georgetown, TX 78628
Dona
Job Details: 06/19/2018
Arrived on site for lower wheels falling off, replaced 2 right hand side and left front wheels, left rear was still ok. Checked all other functions of unit. 3 wheels-30.12 a piece total parts-90.36 labor-wheel replacement-dw270-139.99 tax 19.00 total of-249.35 collected from check 9535 All water connections dry.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/19/2018
GD25DIXHW00 (SxS Refrigerator) - Arrived onsite to install icemaker to SxS refrigerator from prior tech’s diagnosis. Removed icemaker and installed new replacement. Reassembled. Tested unit. Unit called for water. No other issues found. All water connections were dry at time of service.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/19/2018
Model KUDS50FVSS0, Arrived on call for dishes not drying, found heating element js coming on drawing 9 amps on black wire at front of dishwasher, also found customer using to much rinse aid and liquid soap, customer to start with a table spoon of liquid and if still sudsing reduce to 1 teaspoon of liquid soap and rinse aid was set at 2 but then being customer is on a water softner i set it to 1, and it is mandatory to run hot water at sink before starting dishwasher, no water leaks at time of call. Call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/19/2018
Model KUDS50FVSS0, Arrived on call for dishes not drying, found heating element js coming on drawing 9 amps on black wire at front of dishwasher, also found customer using to much rinse aid and liquid soap, customer to start with a table spoon of liquid and if still sudsing reduce to 1 teaspoon of liquid soap and rinse aid was set at 2 but then being customer is on a water softner i set it to 1, and it is mandatory to run hot water at sink before starting dishwasher, no water leaks at time of call. Call complete.
Near Buda, TX 78610
Kevin
Job Details: 06/19/2018
Arrived on site and found motor is running but dryer is not heating, disassembled dryer removing interior lint and found cut off has failed, after replacing cut off all function has returned to the dryer. In diagnostics there is Multiple saved error codes for restricted airflow, recommended to customer that vent to the exterior of the home be cleaned by a service in order to prevent issue from happening again. Job complete
Near Pflugerville, TX 78660
Jerry C.
Job Details: 06/19/2018
WDF320PADB3 Arrived to inspect incorrect cycling. I found 4-3 stored in memory and during test mode, the unit filled, pulsed the motor momentarily and then resumed normal operation. I found the connector at the motor felt somewhat loose at initial removal. I ensured complete insertion and tested. I attempted to get the unit to fail through tripping the door switch and it operated as designed. I allowed the unit to till and run through two complete user mode sub-cycles and the issue appeared to be remedied. Operational test good, no leaks observed during service.
Near Georgetown, TX 78633
Dona
Job Details: 06/19/2018
Arrived on site for noise when dispenser is turned on found, valve had come loose from rear behind cardboard protector, causing major noise when water was called for. Reattached valve and checked for noise, no noises found after valve had been reattached. All water connections dry.
Near Killeen, TX 76549
Arthur B.
Job Details: 06/19/2018
GX5FHTXVB04 (French Door Refrigerator) - Arrived onsite for customer of French door refrigerator shuts on and off continuously. Found control in RC section flashing and start device clicking. Removed and replaced control and start device. Tested unit. Unit now powers on and cools as intended. Good frost pattern on evaporator. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details: 06/19/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the sensor and UI board and tested. Found that my average my temps of 320, 309, 410, and 359 is 349. Unit is operating as designed. I instructed the customer to wait an additional 15 mins once the unit beeps at 350 bake in order to give the unit a sufficient amount of time to evenly heat and to place the food at the center of the middle rack. Job completed.
Near Georgetown, TX 78633
Dona
Job Details: 06/19/2018
Arrived on site for f5 error code on display, at arrival unit is not showing error. Ran unit at different temperatures numerous times trying to duplicate error. No error would reproduce. Unit is working to spec at this time. Collected 108.24 on card for diagnosis w0100.
Near Austin, TX 78744
Kevin
Job Details: 06/19/2018
Arrived on site and inspected dryer and found L1 to neutral has 120 V and L2 to neutral has 120 V but L1 to L2 has 0 V. Recommended to homeowner that and electrician be consulted in order to correct the issue. Voltage to dryer will need to be 240 V in order to operate properly. No lint buildup in unit cabinet at time of service, job complete
Near Killeen, TX 76542
Arthur B.
Job Details: 06/19/2018
WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher silverware basket tab broke off and will not close. Confirmed issues. Removed and replaced with new one. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78645
Thomas L.
Job Details: 06/19/2018
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/19/2018
Model WRF555SDHV01, Arrived on call for noise from compressor, found noise from compressor is normal, unit is cooling, found unit un level again, customers home is pear and beam and parts of the floor are sinking, if issue returns instructed customer to put a piece of plywood under the unit and or use pieces of foam on back compressor area cover for rattle noise, all noise from compressor is normal, sealed system parts are not needed, call complete.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/19/2018
Model WRF555SDHV01, Arrived on call for noise from compressor, found noise from compressor is normal, unit is cooling, found unit un level again, customers home is pear and beam and parts of the floor are sinking, if issue returns instructed customer to put a piece of plywood under the unit and or use pieces of foam on back compressor area cover for rattle noise, all noise from compressor is normal, sealed system parts are not needed, call complete.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/19/2018
Model WRF555SDHV01, Arrived on call for noise from compressor, found noise from compressor is normal, unit is cooling, found unit un level again, customers home is pear and beam and parts of the floor are sinking, if issue returns instructed customer to put a piece of plywood under the unit and or use pieces of foam on back compressor area cover for rattle noise, all noise from compressor is normal, sealed system parts are not needed, call complete.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/19/2018
Model WRF555SDHV01, Arrived on call for noise from compressor, found noise from compressor is normal, unit is cooling, found unit un level again, customers home is pear and beam and parts of the floor are sinking, if issue returns instructed customer to put a piece of plywood under the unit and or use pieces of foam on back compressor area cover for rattle noise, all noise from compressor is normal, sealed system parts are not needed, call complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 06/19/2018
WRX988SIBM01 (French Door Refrigerator) - Arrived onsite to install RF for gasket from prior tech’s diagnosis. Removed old gasket and installed new replacement. Used heat gun to form gasket to cabinet. Found no gaps. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78735
Kevin
Job Details: 06/19/2018
Arrived on site and inspected refrigerator and found fresh for the temperature is 41–42, freezer temperature is reading between 5and 8° depending on location. Found that diffuser door is set at 4 1/2 and keeping most of the air from entering The fresh food section. Showed customer how diffuser operated and the differences between it and the thermostat. No water leaks from connections at time of service, job complete
Near Georgetown, TX 78633
Dona
Job Details: 06/19/2018
Arrived on site to replace faulty capacitor and motor. Replaced both capacitor and motor, filled unit and found unit is now agitating, spinning and draining as mfg designed. All parms check good. All water connections dry.
Near Leander, TX 78641
Lou
Job Details: 06/19/2018
arrived on site to inspect dryer not drying. Upon further inspection, i placed my thermal couple inside the unit and turned it on and found that inside the unit was only 80 degrees. I verified voltage at the outlet and at the thermal block. I then verified ohms at the fuse, cutoff, thermostat. I found that the element was open. I removed and replaced the element and tested and the unit still did not hear up. I verified voltage at the timer and found none. I removed and replaced the timer and tested the unit and the unit still did not heat, it the drum is rolling. While the unit was on, I turned the temp knob and selected medium and then high temp and at that time, the element kicked on and the unit began to heat as designed. I taste the heat inside the unit and got 213 degrees. No lint observed during service, job completed.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/19/2018
Model MVWX655DW1, Arrived on call for unit is leaving brown stains on cloths, found under wash plate is clean, found discoloration is coming from the valve area can see in the the plastic housing of the valve coming from the black sticky pads from the valve housing, replaced valve with housing, also will need to order dispenser tray due to rusting on metal parts of it , no water leaks after repair, skyped office parts and talked to Susan and will reschedule for 6/22/18,
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/19/2018
Model MVWX655DW1, Arrived on call for unit is leaving brown stains on cloths, found under wash plate is clean, found discoloration is coming from the valve area can see in the the plastic housing of the valve coming from the black sticky pads from the valve housing, replaced valve with housing, also will need to order dispenser tray due to rusting on metal parts of it , no water leaks after repair, skyped office parts and talked to Susan and will reschedule for 6/22/18,
Near Lakeway, TX 78734
Brandon
Job Details: 06/19/2018
Arrived on site for ice not dispensing, found shaft needed to be adjusted, I adjusted the shaft, unit tested good.
Near Austin, TX 78703
Robert
Job Details: 06/19/2018
JDB9000CWS2 Arrived on job to replace control. After replacement test operation. No leaks detected at time of service.
Near Buda, TX 78610
Connor M.
Job Details: 06/19/2018
WRF767SDEM01 whirlpool refrigerator Arrived on site to test unit for not cooling well in ff section. Found severe frost build up on ff evap. Evap thermistor checks open. Will need harness kit with fan and thermistor. Customer does not have secondary fridge and cannot unplug to defrost. Requesting 2 hours due to large amount of frost build up. Susan approved 6/21
Near Georgetown, TX 78633
Dona
Job Details: 06/19/2018
Arrived on site for high temps in ff section. Found evap cover caked with ice. replaced evap cover. Also found freezer is built up heavily with ice, replaced new door seal for freezer. User interface will not go into diagnostics and is not accepting all commands. Replaced user interface and control, verified operations all parms check good. Unit checks good. Water connections dry.
Near Leander, TX 78645
Thomas L.
Job Details: 06/19/2018
Near Leander, TX 78641
Thomas L.
Job Details: 06/19/2018
Arrived on site for dishwasher not washing. Started load. Wash pump non responsive. Replaced sump assembly. Washes well. Found all water connections were dry
Near Austin, TX 78717
Lou
Job Details: 06/19/2018
arrived on site to inspect dishwasher upper rack falling. Upon further inspection, I found that the upper rack stops were missing. I inspected the tracks and found that they were functioning as designed. I installed the stop that was pre-diagnosed for this call and used one from my truck stock and tested the unit. Unit operates as designed. No water leaks observed during service.
Near Austin, TX 78717
Lou
Job Details: 06/19/2018
arrived on site to inspect washer lid glass separating. Upon further inspection, I found that the lid glass was separating from the lid from. I removed and replaced the lid and both hinges and tested unit. Unit operates as designed. No water leaks observed during service.
Near Austin, TX 78717
Lou
Job Details: 06/19/2018
arrived on site to inspect dryer door seal jointed. Upon further inspection, I found that the gasket on the inner door glass was not sealing properly. I removed and replaced the inner door a tested the unit and unit operates as designed. No lint observed during service.
Near Killeen, TX 76543
Arthur B.
Job Details: 06/19/2018
WTW5000DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer getting stuck in cycle. Did find unit was plugged into non grounded outlet. Was able to relocate plug to a grounded outlet. Calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. Advised customer on wear to keep unit plugged in. All water connections were dry at time of service.
Near San Marcos, TX 78666
Connor M.
Job Details: 06/19/2018
ET1PHKXPQ01 whirlpool refrigerator Arrived on site to install heat probe. Unit had already been defrosted. Installed heat probe and tested unit. Unit working properly, no leaks detected.
Near Austin, TX 78704
Robert
Job Details: 06/19/2018
KSGG700ESS0 Arrived on job to replace control and fan. After replacement of parts test oven temperature good. No gas leaks detected. Job complete.
Near Smithville, TX 78957
Nathaniel B.
Job Details: 06/19/2018
Model MMV4205FZ3, Arrived on call for microwave caught fire, found that only wave guide plate on inner microwave melted and found that mid level rack was used for only single level cooking and arked out to the cabinet and supports, called whirlpool tech line and talked to austin sr number 7722260415 and was transfered to master tech andrew then was transfered to saftey team and talked to anne , will need to order wave guide plate no damage behind wave guide plate and will need to order all supports and microwave paint and rack, skyped office parts and talked to tl and will reschedule for 6/25/18. Instructed customer not to run unit until repaired.