Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/10/2018
Model WRF535SMBM00, Arrived on call for frost and condensation issues in fresh food and freezer, found actual complaint is frost and ice in freezer, found freezer door gasket not sealing, heated freezer door gasket to reform it and is know sealing, customer to leave freezer door closed for about 1 hour to cool so it can reform, also sealed were inside liner meets outer cabinet on both sections, no water leaks at time of call, call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 07/10/2018
arrived on site to inspect dishwasher rack falling off track. Upon further inspection, I found that the wheels on the adjusters were broken causing the rack to fall from the tracks. I removed the old adjusters and installed an adjuster kit and tested the unit. Unit operates as designed, no water leaks observed during service. Job completed.
Near Killeen, TX 76543
Arthur B.
Job Details: 07/10/2018
ADB1400AGB1 (Dishwasher) - Arrived onsite to install under counter mounting bracket from my prior visit’s diagnosis. Installed missing brackets and leveled unit. Tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/10/2018
Removed and replaced controls and cover as unit was not allowing the fresh food defrost to take place. Replaced loose fitting fresh food door gasket. Replaced stalled upper icemaker. All water connections were dry.
Near Leander, TX 78641
Cliff
Job Details: 07/10/2018
Whirlpool cooktop WCG97US0DS00. Arrived on site to diagnose it kept up with igniters clicking without burners been turned on. Tested unit and found all is functioning properly at this time and no failures were present at time of service. Advise customer if moisture gets in to switch his unit will spark Until switches dry out. No repairs are needed at this time and all is working properly.
Near San Marcos, TX 78666
Connor M.
Job Details: 07/10/2018
MEDC200XW1 maytag dryer Arrived on site to install timer. Installed and tested unit. Unit working properly. Instruct on proper venting and fire hazard.
Near San Marcos, TX 78666
Connor M.
Job Details: 07/10/2018
WRF992FIFM00 whirlpool refrigerator File number-7722423258 arrived om site to test unit for not cooling in ff section;evap frosted up. Contacted techline and went through several tests. Techline deamed unit non repairable. Informed customer of diagnosis. Unit out of warranty. No leaks detected when call was completed.
Near Salado, TX 76571
Arthur B.
Job Details: 07/10/2018
WRF993FIFM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of dual evaporator French door refrigerator not cooling in both compartments. Ran test 40 and could hear 3 way valve opening/closing. Customer also advised that unit start showing signs of symptoms to no cool 3 weeks prior to service call. Called WPL Techline Tebor SR#7722423549. Advised to tap into system and check for possible pinhole leak. Ordering non up drier and compressor. Compressor seems to show to come from factory. Advised customer that OF to R/S due to part availability. No water leaks found at time of service.
Near Round Rock, TX 78681
Wesley
Job Details: 07/10/2018
Drain pump bearing failure.
Near Round Rock, TX 78681
Jerry C.
Job Details: 07/10/2018
WRS321SDHZ00 Arrived to inspect ice in fc. I found the fc with a large amount of ice on multiple surfaces. The bottom drawer was jammed out due to a shelf incorrectly installed. I corrected the shelf and drawer issue and removed ice from the chamber. I squared the chassis and leveled the doors and tested. Operational test good, no water connections to unit.
Near Austin, TX 78745
Luis
Job Details: 07/10/2018
Refrigerator-added adhesive to gaps between liner and cabinet
Near Austin, TX 78746
Kevin
Job Details: 07/10/2018
Arrived on site and inspected dishwasher and found harness connector a control board that leads to drain pump is not attached. After resetting connector started dishwasher on normal cycle let it fill with water and then canceled cycle. The drain removed all water properly, no further repair is required at this time, job complete.
Near Austin, TX 78746
Kevin
Job Details: 07/10/2018
Arrived on site and inspected dishwasher and found valve has a crack along the seam and water is spraying. Quoted customer for replacement of inlet valve. Valve $78.51 DW555 total labor $159.99. After replacing valve ran a diagnostic cycle and confirm dishwasher is now operating properly. No water leaks from connections at time of service, job complete.
Near Austin, TX 78746
Kevin
Job Details: 07/10/2018
Arrived on site and found microwave has power and is randomly beeping. Nothing showing on user interface, no lights on, no functions. Found several wires are exposed and shorted on door harness, at minimum user interface and door harness will need to be replaced but there is already plastic pieces broken off the door and cracks along the edges. Door may not be able to be reassembled. Other electronic components may also be shorted, recommend to customer that repair not be attempted.
Near Austin, TX 78748
Brandon
Job Details: 07/10/2018
Arrived on site for part hanger, replaced drip tray, water lines were dry at time of service.
Near Austin, TX 78704
Luis
Job Details: 07/10/2018
Refrigerator-replaced damper control
Near Austin, TX 78704
Luis
Job Details: 07/10/2018
Near New Braunfels, TX 78130
Connor M.
Job Details: 07/10/2018
WRS588FIHV00 whirlpool refrigerator File number-7722421969 arrived on site to test unit for not cooling. Found freezer evap powering on for no more than 3 seconds at a time then staying off for up to 5 mins. Contacted tech line and was told to replace evap fan motor and control at the same time. Ordering control for return.
Near Austin, TX 78726
Thomas L.
Job Details: 07/10/2018
Arrived on site for no operation. Found unit totally blank. Found open control panel fuse. Replaced. Unit now heats properly. Fans is running properly.
Near Driftwood, TX 78619
Brandon
Job Details: 07/10/2018
Arrived on site for complaint of stopping mid cycle and restarting. Put unit into diagnostic mode found 2error codes, F8E3 and F9E1, found clog in drain pump, I removed the clog, unit tested good, water lines were dry at time of service.
Near Salado, TX 76571
Arthur B.
Job Details: 07/10/2018
WRS325FDAM02 (SxS Refrigerator) - Arrived onsite to install new waterline to SxS refrigerator from prior tech’s prior diagnosis. Removed faulty water fitting and installed new replacement. Was not able to test new line for leaks due to water connection no connected to supply. Customer will be longer supply line and connect. No other issues found. No water connections made to unit at time of service.
Near Georgetown, TX 78628
Jonathan S
Job Details: 07/10/2018
Whirlpool dryer model# WED8900BC0. Arrived on site for dryer not starting. Performed diagnostics mod
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/10/2018
Model MVWX655DW1, Arrived on call for washer has no power, found no response from control but has 123 ac volts at main control from power cord connection, will need main control and will use lock and or drain pump on return if needed, also found that outlet for washer is on a gfi breaker, customer will need to contact a electrician to have breaker for washer changed due to unit can not be on a gfi or ark fault breaker per install instructions per whirlpool, no water leaks at time of call, will reschedule for 7/13/18
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/10/2018
Model MVWX655DW1, Arrived on call for washer has no power, found no response from control but has 123 ac volts at main control from power cord connection, will need main control and will use lock and or drain pump on return if needed, also found that outlet for washer is on a gfi breaker, customer will need to contact a electrician to have breaker for washer changed due to unit can not be on a gfi or ark fault breaker per install instructions per whirlpool, no water leaks at time of call, will reschedule for 7/13/18
Near New Braunfels, TX 78132
Connor M.
Job Details: 07/10/2018
KBSD618ESS01 kitchenaid refrigerator Arrived on site to inspect unit for freezer door damage. Found several dents near dispenser. Replaced freezer door skin and tested unit. Unit working properly, no leaks detected.
Near New Braunfels, TX 78132
Connor M.
Job Details: 07/10/2018
WRF540CWHZ00 whirlpool refrigerator Arrived on site to test unit for condensation build up on mullion. Found humidity control turned on. Checked mullion and founs broekn wire. Replaced mullion and tested unit. Mullion now getting warm. No leaks detected.
Near Austin, TX 78750
Lou
Job Details: 07/10/2018
arrived on site to inspect washer not turning on. Upon further inspection, the customer advised that the unit control would not respond at times and it is making a loud noise during spin cycle. I placed the unit in diagnostics and found error codes 5/2 and 0/1. I cleared the codes and began testing. Unit completed testing and no error codes appeared at the end of diagnostics. The loud noise that the customer is hearing is normal noise during spin cycle due to the high rpm's. I verified continuity to the door latch but I could not get the unit to duplicate the no function control during testing. I removed and replaced the control and tested unit again and the unit operated as designed with no error codes at the end of testing. Verified all water connection is were dry. No water leaks observed during service. Job completed.
Near Austin, TX 78738
Brandon
Job Details: 07/10/2018
Arrived on site for upper oven broil element not working properly, found bad broil element, I replaced broil element, unit tested good.
Near Leander, TX 78641
Cliff
Job Details: 07/10/2018
Maytag washer MVWX655DW1. Arrived on site to replace water valve assembly for washing machine. Replaced valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78717
Thomas L.
Job Details: 07/10/2018
Arrived on site for no operation. Entered diagnostics and ran complete automatic test cycle to clear any issued in main control. Tested unit and all operations are now correct. Found clips that secure dispenser in place have failed. Drawer is defective. All water connections were dry.
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/10/2018
Model WRF767SDEM01, Arrived on call for freezer door hard to open and ice buildup on left side of inner freezer, found were inside liner meets outer cabinet on corners of freezer had air leak so sealed it with silicone and around large cup of drain to were it meets cabinet, also for ice on left side of freezer will need adapter and sealer gum, called whirlpool tech line and talked to ron file number 7722420198, will reschedule for 7/13/18, customer requests morning appointment.
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/10/2018
Model WRF767SDEM01, Arrived on call for freezer door hard to open and ice buildup on left side of inner freezer, found were inside liner meets outer cabinet on corners of freezer had air leak so sealed it with silicone and around large cup of drain to were it meets cabinet, also for ice on left side of freezer will need adapter and sealer gum, called whirlpool tech line and talked to ron file number 7722420198, will reschedule for 7/13/18, customer requests morning appointment.
Near Austin, TX 78739
Kevin
Job Details: 07/10/2018
Arrived on site and replaced dryer repair kit diagnosed on previous visit. After replacement squealing has stopped. Customer has a service coming to clear dryer vent later today. Removed all lint from interior, job complete
Near Little River-Academy, TX 76554
Arthur B.
Job Details: 07/10/2018
WDT730PAHZ0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not getting water to wash. Checked under sink and found water supply was turned off. Turned water supply and purged hot water. Tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Jonathan S
Job Details: 07/10/2018
Kenmore dishwasher model 665.13543N412. Not draining.
Near New Braunfels, TX 78132
Connor M.
Job Details: 07/10/2018
WRF540CWHZ00 whirlpool refrigerator Arrived on site to test unit for condensation build up on mullion. Found humidity control turned on. Checked mullion and founs broekn wire. Replaced mullion and tested unit. Mullion now getting warm. No leaks detected.
Near Austin, TX 78717
Thomas L.
Job Details: 07/10/2018
Atrrived on site for poor drying conditions. Found unit is very wet inside. The water at the sink is 128 degrees. F2E1error code. Reset control by conducting a diagnostics mode. Tested heater and it is now operating properly. All water connections were dry.
Near New Braunfels, TX 78130
Connor M.
Job Details: 07/10/2018
WED4815EW1 whirlpool dryer Arrived on site to install parts for repair. Installed motor, and drum. Unit working properly. Instruct on proper venting and fire hazard.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/10/2018
RF368LXPB2 (Freestanding Range) - Arrived onsite to install new terminal block to freestanding range from my prior visit’s diagnosis. Removed melted terminal block and installed new replacement along with new customer provided power range cord. Reassembled. Tested unit. Unless now works as intended. No other issues found.
Near Austin, TX 78747
Kevin
Job Details: 07/10/2018
Arrived on site and found door glass is scratched, replaced outer door panel and oven is now correct, job complete.
Near Georgetown, TX 78628
Lou
Job Details: 07/09/2018
arrived on site to inspect dishwasher not dissolving the detergent. Upon further inspection, I placed the unit in diagnostics and tested the unit. The unit filled and attempted to wash, but the motor did not engage. I tested the heating element at the end of diagnostics by pouring water on the element and it steamed as designed. I quoted the customer $166.45 for the sump/motor assembly and DW350 $199.99 for service/labor fee for a total including tax of $396.67. The customer agreed to the repair and paid $108.24 for the service fee today and will paid the remaining balance of $288.43 when the service is completed. I am ordering a sump/motor assembly and scheduled return service for 07/19/18. No water leaks observed during service.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/09/2018
Model mer4351aaq, Arrived on call for oven not heating to proper temp, checked oven sensor got 1.088 k ohms at 76 degrees which is proper reading it is with in range, 2 nd cycle cut out 379 degrees, cut in temp 308, 3rd cycle cut out 397, cut in 302, 4th cycle cut out temp 403, cutt in 299 which is a average temp of 352 when set point temp is 350 degrees, no calibration needed, call complete. No parts needed.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/09/2018
Model mer4351aaq, Arrived on call for oven not heating to proper temp, checked oven sensor got 1.088 k ohms at 76 degrees which is proper reading it is with in range, 2 nd cycle cut out 379 degrees, cut in temp 308, 3rd cycle cut out 397, cut in 302, 4th cycle cut out temp 403, cutt in 299 which is a average temp of 352 when set point temp is 350 degrees, no calibration needed, call complete. No parts needed.
Near Killeen, TX 76543
Arthur B.
Job Details: 07/09/2018
ASD2620HRB (SxS Refrigerator) - Arrived onsite for customer complaint of no cool after compressor install on SxS refrigerator. Used UV light and found dye in a weld connection on low side. Removed dye drier and installed new replacement. Welded connection that had a leak. Vacuumed unit down to -25psi and charged unit with 4.8oz of R134a refrigerant. Tested unit. Removed evaporator cover and verified frost pattern. Good frost pattern forming. No other issues found. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/09/2018
Model WRV986FDEM01, Arrived on call for no interior lights and power failure keeps appearing on display, unplugged the unit and found outlet has a open ground, also the mid drawer control is submerged in water and the orange wire is broken off the connector, and then unplugged the mid drawer control and put unit on a good outlet and power failure is still returning, will order main control, ui control, mid drawer control, mid left door ss, and fresh food evap fan motor due to noise due to not defrosting, will need autho., office will reschedule with customer if autho. Is approved, ,called whirlpool tech line and spoke to Keisha 7722415458, customer to contact a electrician to have outlet fixed. On return will need to seal around drain tube and will need adapter kit as well. No water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/09/2018
Model WRV986FDEM01, Arrived on call for no interior lights and power failure keeps appearing on display, unplugged the unit and found outlet has a open ground, also the mid drawer control is submerged in water and the orange wire is broken off the connector, and then unplugged the mid drawer control and put unit on a good outlet and power failure is still returning, will order main control, ui control, mid drawer control, mid left door ss, and fresh food evap fan motor due to noise due to not defrosting, will need autho., office will reschedule with customer if autho. Is approved, ,called whirlpool tech line and spoke to Keisha 7722415458, customer to contact a electrician to have outlet fixed. On return will need to seal around drain tube and will need adapter kit as well. No water leaks at time of call.
Near Buda, TX 78610
Kevin
Job Details: 07/09/2018
7/9/18 13:39: KB there 7/9 MON, 12:50 to 13:34, Arrived on site and found washer will fill, it will also stop when lid is lifted, will recognize a change in water level when switch is moved, but will not begin agitation on regular or permanent press. It will spin and drain properly and agitation will start when set on super wash. Quoted customer for repair TL240 $189.99 timer is $191.58; ordrng 1 WP22002184 (timer)
Near Buda, TX 78610
Kevin
Job Details: 07/09/2018
7/9/18 12:34: KB there 7/9 MON, 12:02 to 12:30, Arrived on site and found saved error code for no airflow. Customer has been experiencing multiple dry cycles, Visually inspected vent exit on home and found it is blocked. Recommended to customer that this be cleared before dryer is use again. Job complete; Job Cmpltd, snapped 2 QuickPics
Near Buda, TX 78610
Kevin
Job Details: 07/09/2018
7/9/18 11:38: KB there 7/9 MON, 10:00 to 11:23, Arrived on site and inspected oven and found igniter connector is not correct, after fixing connection oven will now heat properly. Took several pictures measured oven temperature at 453° when set at 450° also found left front cooktop burner flame is not even, took one picture. A small amount of gas is exiting below burner head. Took picture. After swapping burner heads Issue is still present found cook top surface is warped and would need to completely be rebuilt to correct issue. Quoted $189.99 PR410 for igniter repair -$50 multiple appliance discount.; Job Cmpltd, snapped 4 QuickPics
Near Buda, TX 78610
Kevin
Job Details: 07/09/2018
7/9/18 11:33: KB there 7/9 MON, 10:03 to 11:31, Arrived on site and set dishwasher into diagnostic cycle and found it will fill with water and motor will energize for three or four seconds and then it will stop and Extra rinse and start blinking. Spoke with tech line and they said console will need to be replaced, there is a stuck button. Wash motor is operating properly but water feed tube along back wall lower valve door is loose and not sending water pressure to middle spray arm properly. Feed tube is $74.91 total labor is DW355 $179.99; ordrng 1 NEEDAUTHO and 1 WP99003081 (tube-feed), snapped 3 QuickPics, states that autho needed **** HISTORY FROM PRIOR JOBS ****
Near Buda, TX 78610
Kevin
Job Details: 07/09/2018
7/9/18 9:54: KB there 7/9 MON, 9:00 to 9:43, Arrived on site and found that when power is on LEDs will turn on for a few seconds and then lose power. Found power to control board is steady and the correct polarity. Remove control board and disassembled it and did not find any burn marks or any obvious failures. Replaced control board and dishwasher was able to complete a diagnostic cycle and all functions are operating properly. Quoted customer for repair, no water leaks from connections at time of service, Control board $188.28 labor $179.99; Cllctd $398.65 CC Ref # 1164325536, Job Cmpltd, snapped 1 QuickPics
Near Buda, TX 78610
Kevin
Job Details: 07/09/2018
7/9/18 9:00: KB there 7/9 MON, 8:01 to 8:54, Arrived on site and while removing outer door panel on dishwasher saw cockroaches between inner door panel and outer door panel, took two pictures. Inspected control board and found it is burnt out, harness is also there is no function from dishwasher. Other components may be damaged or have failed also. Will turn over to safety team.
Near Leander, TX 78641
Lou
Job Details: 07/09/2018
arrived on site to inspect cooktop burner not working. Upon further inspection, I turned the middle burner on and the Ignitor was sparking well, but it appeared that there was no gas coming out of the burner. I verified the other burners were working. I found that the orifices, the main orifice and the simmer orifice, were clogged or blocked. I cleaned both orifices and got them both unplugged and tested the unit and the unit operated as designed. No gas leaks detected during service. Job completed.
Near Florence, TX 76527
Thomas L.
Job Details: 07/09/2018
Near Austin, TX 78744
Kevin
Job Details: 07/09/2018
Arrived on site and found freezing in fresh food section checked several tests in diagnostic cycle, 141 is 47, 142 is 14, spoke with tech line and they have an internal document that says to raise freezer temperatures +3 to correct freezing. Job complete SR7722413485
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/09/2018
Model MED6000AW0, Came back to location and arrived at 12:50 due to no one home this morning, Arrived on call for dryer not heating, checked for error codes and got f4 e4 which is l2 line voltage error, f4 e3 which is restricted air flow, found proper voltage to element but element is showing open and fuses all check good, installed element and checked operation and unit is know heating, customer not to use dryer until wall vent is cleared due to this is a fire hazard, call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/09/2018
Model MED6000AW0, Came back to location and arrived at 12:50 due to no one home this morning, Arrived on call for dryer not heating, checked for error codes and got f4 e4 which is l2 line voltage error, f4 e3 which is restricted air flow, found proper voltage to element but element is showing open and fuses all check good, installed element and checked operation and unit is know heating, customer not to use dryer until wall vent is cleared due to this is a fire hazard, call complete.
Near Austin, TX 78721
Robert
Job Details: 07/09/2018
WCG55US6HS00 Arrived on job for complaints of head of burner rusted. Confirmed the discolored head and replaced. Tested all burners, operation normal. No gas leaks detected.
Near Leander, TX 78641
Lou
Job Details: 07/09/2018
arrived on site to inspect dishwasher not draining. Upon further inspection, I pushed the cancel button two engage the drain pump and the pump sounded as if it were on as I could hear it humming, but it was not to supposed to. I removed and replaced the drain pump and found a piece of glass inside the drain pump area which appeared to have been lodged in the impellers keeping the drain pump from operating. I tested the unit in diagnostics and the unit operated as designed. I cleared all error codes as well. No water leaks observed during service. Job completed.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/09/2018
WFW75HEFW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer locked and not draining. Ran diagnostics and found error code F9E1 (Long Drain). Removed front door assembly to access drain trap. Found drain trap clogged with coins and a necklace. Removed all obstructions and reassembled. Clear error codes and tested. Unit now locks,fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service.
Near Temple, TX 76502
Mike G.
Job Details: 07/09/2018
WED9300VU0, Arrived on site for unit taking to long to dry, checked unit and found that the unit is heating but dose not have any air flow removed vent hose and checked and cleaned out all lint found from unit and retested unit air flow and and found that unit has air flow customer will need vent from wall going out side cleaned out ....
Near Temple, TX 76502
Mike G.
Job Details: 07/09/2018
WED9300VU0, Arrived on site for unit taking to long to dry, checked unit and found that the unit is heating but dose not have any air flow removed vent hose and checked and cleaned out all lint found from unit and retested unit air flow and and found that unit has air flow customer will need vent from wall going out side cleaned out ....
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/09/2018
Arrived on site for gas leaking. Customer contact d gas company first. We tested all fittings and connections. No leaks were found.
Near Austin, TX 78723
Robert
Job Details: 07/09/2018
JGD3536BS00 Arrived on job for complaints of sparkling while cooking. Found the cooktop is attempting to relight because air movement in house too strong. The air moves flame away from sensor activities the spark to light the gas. After turning off air in home the cooktop performed normal. And flame was normal.
Near Leander, TX 78641
Cliff
Job Details: 07/09/2018
Whirlpool icemaker EC5100XFB0. Arrived on site to diagnose an ice machine that is using too much water. Tested unit and found water valve not fully closing due to failed valve assembly. As valve is no longer available repairs cannot be performed to correct the issue. Advised homeowner on no longer available parts. No leaks found at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/09/2018
Jpkneisler@msn.com Arrived on site for unit randomly leaking. Inspected both valves, drain pan is built in to unit, no flaws, minor rust, no cracked drain tube. Water res not leak either, advised cst to take video or pic if/when water returns to help find a source
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/09/2018
Arrived on site for failure code indicating a stuck button. However there were no stuck buttons. Replaced failed control. Unit tested correctly. Venting is clear.
Near Round Rock, TX 78665
Jonathan S
Job Details: 07/09/2018
Maytag washer model # MFW9700SB0. Arrived on site for washer filling with water when not using. Perf
Near Spring Branch, TX 78070
Connor M.
Job Details: 07/09/2018
KCMS1555SSS1 kitchenaid microwave Arrived on site to test unit for stayng on when cycle is done. Found switches worn out. Replaced switches and tested unit. Unit working properly at time of service.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/09/2018
Model WTW8000BW0, Arrived on call for outer tub cracked and inner tub seized, replaced inner tub and outer tub and filter and checked operation and found unit has a bad water valve fabric softener is over running water from the cup when filling , will order water valve, also instructed customer when reconnected fill hoses to washer and turned the water back on the shut offs are leaking a little water, customer to contact a plumber to replace shut offs, see pics, no water leaks from washer after repair today. Will reschedule for 7/12/18
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/09/2018
Model WTW8000BW0, Arrived on call for outer tub cracked and inner tub seized, replaced inner tub and outer tub and filter and checked operation and found unit has a bad water valve fabric softener is over running water from the cup when filling , will order water valve, also instructed customer when reconnected fill hoses to washer and turned the water back on the shut offs are leaking a little water, customer to contact a plumber to replace shut offs, see pics, no water leaks from washer after repair today. Will reschedule for 7/12/18
Near Killeen, TX 76541
Arthur B.
Job Details: 07/09/2018
WTW6800WW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly. Ran service diagnostics and checked unit for error codes. Found no codes. Inner basket spins freely. Manually tested water valves. Found hot/cold valves open close as intended. Tested unit with clothes. Unit fills,agitates drain and spins as intended. Advised customer on how unit functions. No other issues found. All water connections were dry at time of service.
Near Canyon Lake, TX 78133
Connor M.
Job Details: 07/09/2018
CWE9000BCE may tag oven Arrived on site to test unit for not baking. Found failed bake element. Checked high limit cutoff and found it trippped as well. Switch shows to be expart. Office to schedule directly.
Near Cedar Park, TX 78613
Wesley
Job Details: 07/09/2018
Dryer vent install
Near Austin, TX 78726
Cliff
Job Details: 07/09/2018
Kitchenaid refrigerator KRFC704FBS00. I’ve done site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC evaporator completely frosted over and not defrosting. Called tech line and spoke with Kurt. He advised control board was not correct revision, and to replace board. Replaced control board and tested unit. Found all is functioning properly at this time. Homeowner is going to manually defrost unit to ensure uniform temperature on initial cooldown. No leaks found at time of service from water supply or hoses. Advised homeowner on defrost procedure and precautions to take to prevent damage.
Near Liberty Hill, TX 78642
Lou
Job Details: 07/09/2018
arrived on site to inspect microwave running when the door is open. Upon further inspection, the customer advised that the units inner light would flicker when opening the door, as well. I attempted to duplicate the issue, but could not. I removed and replaced all three switches and both interlocks and tested the unit. The unit operated as designed. Job completed.
Near Austin, TX 78738
Brandon
Job Details: 07/09/2018
Arrived on site for part hanger, I replaced the control board that previous tech ordered, unit tested good and water lines were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/09/2018
DU840SWPT0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes properly. Tested unit and found wash arm not rotating. Remove wash arm and fund extensive food build up in spray holes. Cleaned out spray arm and used water resistant lubricant to lubricate spray arm. Reassembled and tested. Could now hear spray arm rotating as intended. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/09/2018
GD5RHAXNT00 (SxS Refrigerator) - Arrived onsite for customer complaint of ice not dispensing ice properly. Removed ice bin and found spring that holds yoke was fully pressed. Was able to free spring and decompress spring. Reinstalled dispenser motor rod and installed ice bin. Tested. Ice now dispenses both cubed and crushed ice. No other issue found. All water connections were dry at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2018
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2018
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2018
Near Austin, TX 78738
Brandon
Job Details: 07/09/2018
Arrived on site to touch up chipped oven cavity with high heat paint pen, I applied touch up paint unit tested good.
Near Liberty Hill, TX 78642
Lou
Job Details: 07/09/2018
arrived on site to install both refrigerator doors and the freezer door. I removed and replaced all three doors and in the process I found that the right rc door gasket was torn. I am ordering a gasket and scheduling return service for 07/16/18. No water leaks observed during service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2018
Arrived on site for irractic ice production and dispenser chute icing up. For freezer temp at 9 but controls set to warmest setting. Chute gasket is badly misformed causing dispenser issues. May replace icemaker if production doesn’t increase now that settings are correct. All water connections were dry.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/09/2018
RF264LXSB0 (Freestanding Range) - Arrived onsite to install parts to freestanding range from my prior visit’s diagnosis. Removed large burner receptacles, switches. Installed new replacements and reassembled. Tested elements. Both now works as intended. No other issues found.
Near New Braunfels, TX 78130
Connor M.
Job Details: 07/09/2018
WRT318FMDM02 whirlpool refrigerator Arrived on site to test unit for tripping breakerhen plugged in. Found breaker would trip a few seconds after fridge being plugged in. Plugged unit into different outlet and unit worked properly. Diagnosed no issues with refrigerator. No leaks detected.
Near New Braunfels, TX 78130
Connor M.
Job Details: 07/09/2018
WED4815EW1 whirlpool dryer Arrived on site to test unit for nosie during use. Found unit operating at proper volume. Instruct on proper venting and fire hazard.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2018
Arrived on site to replaced door gaskets. Found both upper gaskets were torn. Replaced. Both freezer and icemaker bin gaskets were performing fine. Customer elected not to replace those 2Gaskets.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 07/09/2018
Model WFG530S0EB1, Arrived on call for front left burner head not lighting, found front left burner had a bad igniter, replaced burner head left front that comes with igniter and checked operation and know left front burner head is lighting as it should, no gas leaks at time of call, call complete.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 07/09/2018
Model WFG530S0EB1, Arrived on call for front left burner head not lighting, found front left burner had a bad igniter, replaced burner head left front that comes with igniter and checked operation and know left front burner head is lighting as it should, no gas leaks at time of call, call complete.
Near Blanco, TX 78606
Diego G.
Job Details: 07/09/2018
Arrived on site. Check for gasket issues. Found gasket not sealing to cabinet. Heated gasket to cabinet, all functions tested OK. No leaks present. Job complete
Near Blanco, TX 78606
Diego G.
Job Details: 07/09/2018
Arrived on site. Check for gasket issues. Found gasket not sealing to cabinet. Heated gasket to cabinet, all functions tested OK. No leaks present. Job complete
Near Blanco, TX 78606
Diego G.
Job Details: 07/09/2018
Arrived on site. Check for gasket issues. Found gasket not sealing to cabinet. Heated gasket to cabinet, all functions tested OK. No leaks present. Job complete
Near , TX 78617
Robert
Job Details: 07/09/2018
rf367LXKW Arrived on job for complaints of burners not working. Found the two large burners need receptacle. Small burners working normal. Both bake and broil elements working normal. Large burners damaged will need replacement.
Near , TX 78617
Robert
Job Details: 07/09/2018
MVWX655DW1 Arrived on job for complaints of washer not advancing. Found the plug to the capacitor not installed . After installing plug test washer. Operation normal.
Near New Braunfels, TX 78130
Connor M.
Job Details: 07/09/2018
WFC130M0AB0 whirlpool oven Rr and lf Element-49.67x2 lr and rf element 48.67x2 switches-189.22 CO130-199.99 arrived on site to test unit for Burners not working. Found failed burners, and switches. Will need to replace all 4 burners and switches. Gave customer a quote and collected for svc only. If builder decides to go with repair customer will call in for service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/09/2018
Near Killeen, TX 76542
Arthur B.
Job Details: 07/09/2018
WDF760SADM3 (Dishwasher) - Arrived onsite for customer complaint of dishwasher getting too hot when drying. When arrived, found 3 inch metal tube had touched heater and grounded out causing heater to get too hot. Removed metal piece and clean off heating element. Ran diagnostics and found no error codes. Tested unit. Unit now fills,washes,drain and heats with no issues. All water connections were dry at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 07/07/2018
LER3624JQ1 (Dryer) - Arrived onsite for customer complaint of dryer not drying properly and too long dry times. Tested unit. Found venting outside clogged with lint. Advised dryer just have good air circulation for proper drying. Customer has not called vent cleaning company since last visit. Customer will call landlord. No other issues found. Dryer lint trap was clean at time of service.