Service History 1638 - Appliance Express

Near Georgetown, TX 78628

Steve C.

Job Details: 02/21/2019

WASHER WHIRLPOOL WTW6600SW2 Arrived on site to replace the control and suspension rods due to f1 error and weak suspension. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Liberty Hill, TX 78642

Thomas L.

Job Details: 02/21/2019

WASHER WHIRLPOOL MVWX655DW0 Arrived on site for unit not agitating properly. Tested unit and found that the unit has a failed gearbox. I also found that the lid lock was not working properly. It would just sit and flash and not unlock. The customer does not wish to proceed any further with the expenses of the repairs. He would also like to know if he could be reimbursed for his impeller.

Near Temple, TX 76502

Arthur B.

Job Details: 02/21/2019

WASHER MAYTAG MVWB835DW0 Arrived onsite for customer complaint of fabric softener portion of dispenser leaks out. Found softener portion of drawer broke causing softener to leak out. Ordering new drawer. R/S for Friday 2/22. All water connections were dry at time of service.; ordrng 1 W10919352 (drawer)

Near Canyon Lake, TX 78133

Diego G.

Job Details: 02/21/2019

VENTHOOD FRIGIDAIRE FHWC3055LSA Arrived on site. Checked for noise issues. Found blower vibrating too much. Will need blower assy to repair unit. Rescheduled for 2/25/19; ordrng 1 5304482255 (blower assembly)

Near Canyon Lake, TX 78133

Diego G.

Job Details: 02/21/2019

Near Canyon Lake, TX 78133

Diego G.

Job Details: 02/21/2019

Near Austin, TX 78737

Chase

Job Details: 02/21/2019

RANGE WHIRLPOOL WFE515S0ES2 WFE515S0ES2 Arrived on site. Found right side of bottom pull out drawer would not push all the way in and was very loose. Found the RH drawer glide not attached and sitting in side panel. Installed drawer glide and tested function of drawer and all functions of unit. All checked good after repairs. Job complete

Near Austin, TX 78703

Wesley

Job Details: 02/21/2019

DRYER WHIRLPOOL n/a Arrived onnsite and found no ms. Found power but no operation.

Near Austin, TX 78737

Luis

Job Details: 02/21/2019

REFRIGERATOR WHIRLPOOL KRFC604FSS01 Model home. Arrived on site for door issues. Found right side door out of alignment and not sealing correctly. Adjusted hinge assembly tested operation of door checked door seal good.

Near Hutto, TX 78634

Tyler B.

Job Details: 02/21/2019

WASHER GE GCWN2800D0WW "Arrived on site for unit not spinning, found door switch not plugged back in from prior visited, corrected and tested good, no leaks on site"

Near Leander, TX 78641

James

Job Details: 02/21/2019

OVEN WHIRLPOOL WGG745S0FS02 Arrived on site and tested operation. I found the lower averaged 387 at 350. I checked the calibration and found both ovens were calibrated up 30 degrees. I put both back to 0 and tested. I found lower oven averages 352 when set to 350. Tested upper oven and found the average temperature to be 349 when set to 350. Unit working properly and all functions test good. Job complete

Near Liberty Hill, TX 78642

Thomas L.

Job Details: 02/21/2019

VENTHOOD WHIRLPOOL KVWB406DSS2 Arrived on site for new operation. Found unit to control but not out of control. Will order in office will reschedule.; ordrng 1 WPW10727063 (cntrl-elec)

Near New Braunfels, TX 78132

Diego G.

Job Details: 02/21/2019

DRYER WHIRLPOOL MED5500FC1 "Arrived on site. Check for noise issues. Found noise coming from piping going to exhaust. Added sound pads and adjusted piping, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78132

Diego G.

Job Details: 02/21/2019

Near New Braunfels, TX 78132

Diego G.

Job Details: 02/21/2019

Near Temple, TX 76502

Job Details: 02/21/2019

REFRIGERATOR GE PFSFGBKXAWW Arrived to inspect French door GE with excessive frost buildup in freezer compartment. Confirmed the complaint and inspected the unit for possible warm air entering the unit. Looked behind the freezer bottom shelf and noticed a microwaveable meal had fallen behind the lowest drawer and was resting on the bottom right of the unit. Removed the entree and cleaned the gasket for the customer.

Near Austin, TX 78745

Kevin

Job Details: 02/21/2019

DRYER MAYTAG MEDB835DW4 "Arrived on site and replaced drum wheels, belt and pulley, motor, fan blower, fan blower shroud, and added sound pads underneath motor mount, underneath fan shroud, and around exhaust tunnel where it exits rear bulkhead. This represents all moving parts in the dryer and any contact points where motor vibration could meet cabinet. If noise returns there are no further parts that could address the issue. Job complete."

Near Marble Falls, TX 78654

Thomas L.

Job Details: 02/21/2019

REFRIGERATOR KITCHENAID KRFF507ESS00 Arrived on site for leaking at right front corner of unit. Customer found water there Monday. Today unit is all dry. Water system is working without leaks. Drain pan is holding water. All water connections are dry currently.

Near Austin, TX 78754

Joseph C.

Job Details: 02/21/2019

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for “fuse blown during broil” complaint. Inspected unit and found thermal fuse blown, again. Removed and replaced thermal fuse. Tested on bake and broil. Unit is performing as designed."

Near Leander, TX 78641

James

Job Details: 02/21/2019

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and tested operation. I found control not responding and customer said the control got very hot during a broil cycle. Verified proper vent placement and found to be good. Installed new control and tested operation. Unit venting properly and control area is not getting hot. Unit working properly. Job complete

Near Georgetown, TX 78628

Steve C.

Job Details: 02/21/2019

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for the unit is not washing the dishes. Tested unit and found the unit will just fill up with water and nothing will happen. There is voltage to the motor. Replaced the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Georgetown, TX 78633

Jonathan S

Job Details: 02/21/2019

REFRIGERATOR GE PFSS6PKXCSS "Arrived on site refrigerator collecting water in bottom of RC. Gained access to fresh food evaporator. Found drain had frozen over and not allowing water to drain properly. Found service issue and will need to add heat probe kit. Went to office to get part. Arrived back on site and added heat probe. Assembled unit and tested operation. All tested good, no water leaks present at time of service."

Near Copperas Cove, TX 76522

Job Details: 02/21/2019

WASHER WHIRLPOOL WTW8540BW1 Arrived to inspect washer leaking from underneath. I tested the unit tested with no error codes. I noticed the fill valve was spraying water in an odd pattern. I removed and replaced the valve. Reassembled the unit and unit tested as designed.No leaks observed at the time of service.

Near Austin, TX 78731

Cliff

Job Details: 02/21/2019

DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found no mechanical failures or leaks occurring with dishwasher at this time. Thoroughly checked unit and found leak actually occurring through cracked garbage disposal. Advised homeowner garbage disposal will need to be replaced to repair leak. Homeowner declined to have garbage disposal replaced at this time. No further repairs to be done by Appliance Express at this time. Advised homeowner not to use right side of sink or dishwasher until garbage disposal has been replaced. Also advised homeowner quoteis good for 90 days to replace garbage disposal.Cost to replace disposal under second appliance discount.

Near Austin, TX 78702

Luis

Job Details: 02/21/2019

REFRIGERATOR KITCHENAID KUDF204ESB00 "5566Arrived on site for door alarm issue. Found bottom drawer not fully engaging switch with door closed,added spacer to drawer. Tested door operation good,tested light switch operation good unit working as designed. ; used 1 WPW10221048 (SPACER) from stock"

Near Pflugerville, TX 78660

Wesley

Job Details: 02/21/2019

WASHER WHIRLPOOL WTW6340WW0 Arrived on site and installed water valve. All checks good. Unit is now operating properly.

Near Austin, TX 78703

Wesley

Job Details: 02/21/2019

WASHER WHIRLPOOL WFW9550WW00 Arrived on site and diagnosed no spinning problems no error codes. But valve possibly leaking consistently into tub. Recommended replacement of valve. Customer will watch for a few days and call back.

Near Georgetown, TX 78626

Jonathan S

Job Details: 02/21/2019

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to install previous diagnosed parts. Removed failed UI and installed new. Gained access to main control removed failed control and installed new. Tested cooling operation, all tested good. No water leaks present at time of service."

Near Briggs, TX 78608

Job Details: 02/21/2019

ICE MACHINE KITCHENAID KUID308ESS1 Arrived to inspect unit not cooling or producing ice. Confirmed the complaint and removed and replaced condenser motor. Reassembled the unit and unit tested as designed. Unit began cooling.Customer told to wait for ice production.

Near Georgetown, TX 78628

Jonathan S

Job Details: 02/21/2019

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for refrigerator top ice maker not producing ice. Measured temperature in ice container and found out of range. Measured temperature in FC and found at 3°. Inspected ice maker and found dry. Performed diagnostics mode and tested FC and RC thermistor, passed. Checked ice level sensor and ice fan. Checked ice maker fault codes and found E2, lost home position. Ran fill test and found ice maker filling. Cycled ice maker and found motor not cycling. Will need to replace top ice maker and test. Schedule return for Friday the 22nd.; ordrng 1 W10846539 (ICE FAN) and 1 W11294907 (ICE MAKER)"

Near Austin, TX 78754

Joseph C.

Job Details: 02/21/2019

RANGE WHIRLPOOL WFC150M0EB1 "I’ve done on site for “sparking” complaint. Per my previous diagnosis, removed and replaced harness, elements and both infinite switches for 8” elements. Tested unit. Unit is performing as designed."

Near Georgetown, TX 78628

Lou

Job Details: 02/21/2019

VENTHOOD WHIRLPOOL UXT4236ADS2 "Arrived on site to inspect venthood not working. Upon further inspection, I tested voltage to the motor from the switch and it was getting 120 volts which tells me that the motor is not good. I removed and replaced the fan motor and tested the unit and it operated as designed. I advised the customer to replace the filter. Job completed."

Near Austin, TX 78738

Brandon

Job Details: 02/21/2019

REFRIGERATOR KITCHENAID KSSO42QTX02 "Arrived on site to replace auger motor, after replacing unit tested good."

Near Austin, TX 78745

Leonardo

Job Details: 02/21/2019

DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to test unit for unit leaking. Ran unit for 20 minutes unit filled with water and drained and no leaks present at this time. Could not duplicate the problem.

Near Georgetown, TX 78628

Jonathan S

Job Details: 02/21/2019

WASHER WHIRLPOOL WFW94HEAW0 "Arrived on site for washer having F6-E1 error and not operating. Per diagnostics mode and verified error code. Ran automatic cycle and found not advancing pass C0, door did lock. Gained access to CCU and tested voltage output and found present. Found failed MCU. Due to the way unit is installed will need unit moved off home made pedestal or 2nd man to access MCU (see SD-QuickPic). Customer stated they would remove unit. Service and labor $349.99, MCU $228.88 plus tax $37.86 total of $496.73. Customer approved estimate. Schedule return for Friday the 22nd. Remaining balance due $356.02 when repair is completed. ; ordrng 1 WPW10374126 (MCU)"

Near Austin, TX 78738

Leonardo

Job Details: 02/21/2019

OVEN JENN-AIR JJW3830DS00 Arrived on site to test unit for no display. Room panel out and disconnect all wires and plugged all wires back. Turned power back on and unit working as designed job complete.

Near Temple, TX 76502

Arthur B.

Job Details: 02/21/2019

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for customer complaint of icemaker not producing ice on 5 door refrigerator. Ran test 057 and found error code E2 (Lost Home Position). Removed and replaced icemaker assembly. Reassembled. Icemaker call for water as intended. All water connections were dry at time of service.

Near Austin, TX 78703

Scott

Job Details: 02/21/2019

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site replaced hinge bushings. Door is now closing and opening properly . No water leaks detected at time of service job complete .

Near Salado, TX 76571

Arthur B.

Job Details: 02/21/2019

REFRIGERATOR WHIRLPOOL WRF767SDEM Arrived onsite for customer complaint of french door refrigerator not cooling properly in RC section and ice build up near deli drawer. Found RC evaporator all frosted over. Removed evaporator cover and removed all ice build up using steamer and heat gun. Position thermistor in proper placement. Reassembled. Tested unit. Good air flow coming from evaporator. Deli drawer now closes properly. All water connections were dry at time of service.

Near Austin, TX 78736

Chase

Job Details: 02/21/2019

REFRIGERATOR WHIRLPOOL WRT108FZDM02 "WRT108FZDM02 Arrived on site. Replaced damaged refrigerator, freezer doors and nameplate. All checks good. Job complete"

Near Austin, TX 78748

Kevin

Job Details: 02/21/2019

DRYER WHIRLPOOL WED4850HW0 "Arrived on site and found the dryer is heating properly, but there is no airflow through lint screen. Removed vent hose from rear of dryer and airflow has returned. Dryer vent from the connection on the wall to the exit on the house is blocked/clogged. Vent will need to be cleared in order to correct issue. Dryer is new and there is no lint build up at time of service, job complete"

Near Round Rock, TX 78681

Jonathan S

Job Details: 02/21/2019

DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site for dishwasher not filling with water and motor making abnormal sounds. Inspected unit and found filter had soap buildup and found top rack position adjuster sitting in bottom of unit. Performed diagnostics mode and found fault code F6-E4 float switch opened, F6-E1 low water and F8-E1 slow drain. Inspected float switch and found object under float. Cleared float and continued test mode. Inspected insulation and checked for loop in drain line. Inspected sump assembly. Installed rack position adjuster. Removed filter and spray to clean and shown customer how to remove and clean. Spoke with customer on run cleaner though and soap usage. Ran in normal wash cycle. All tested good, no water leaks present."

Near Austin, TX 78736

Chase

Job Details: 02/21/2019

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "WRS325SDHZ02 Arrived on site. Replaced damaged refrigerator door and nameplate. All checks good, no water leaks present. Job complete"

Near Leander, TX 78641

James

Job Details: 02/21/2019

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site and found fresh food evaporator frozen over. Using steamer I cleared all ice and installed new evaporator cover. I also found that the thermistor was located in the correct location on the evaporator. Secured new thermistor with zip tie and verified software version on control. I found the software version to be 6.0 and installed new control to update to 7.0. Unit now working properly. Repair covered by manufacturer under service pointer W11329116C. Job complete

Near Austin, TX 78737

Chase

Job Details: 02/21/2019

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "WRS325SDHZ02 Arrived on site. Replaced damaged freezer door. Tested all user interface and dispenser functions. All checks good, no water leaks present. Job complete"

Near Kyle, TX 78640

Robert

Job Details: 02/21/2019

REFRIGERATOR WHIRLPOOL WRX735SDBM03 Arrived on job to replace reservoir. After replacement test water flow. No leaks detected at time of service.

Near Austin, TX 78729

Tyler B.

Job Details: 02/21/2019

DRYER WHIRLPOOL MEDB855DW4 "Arrived on site for loud unit, found roller seized , replaced all wheels with repair kit and tested good,"

Near Austin, TX 78617

Joseph C.

Job Details: 02/21/2019

WASHER WHIRLPOOL CHW9160GW0 "Arrived on site for “unit will not spin” complaint. Inspected unit and found faulty MCU. Removed and replaced MCU. Unit tests good. No leaks detected, at time of service."

Near Georgetown, TX 78633

Steve C.

Job Details: 02/21/2019

DISHWASHER KITCHENAID KUDS30FXSS5 Arrived on site for the unit is not washing the dishes properly and the upper rack keeps falling off. Tested the unit and found the adjusters are broken. Replaced the adjuster kit S23010. Tested the unit and found the sump and motor is weak. Customer advised they will be purchasing a new unit. Customer only paid for the service fee.

Near Austin, TX 78738

Leonardo

Job Details: 02/21/2019

COOKTOP GE JGP933SEK1SS Arrived on site to test unit for leak. Test unit and found left front burner valve not closing all the way making burner leak. . Customer will talk to husband and give us a call back if they want to continue with repair.

Near Austin, TX 78738

Leonardo

Job Details: 02/21/2019

DISHWASHER KITCHENAID KDTE204ESS1 Arrived on site to test unit for 3rd rack broken. Customer had 3rd rack tracks and new rack. Replaced right track and 3rd rack test unit and unit test goo job complete no leaks present at this time.

Near Austin, TX 78756

Luis

Job Details: 02/21/2019

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for no water or ice. Found dispenser set to lock,unlocked dispenser tested water and ice unit working as designed."

Near Austin, TX 78759

Paul

Job Details: 02/21/2019

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for the dishwasher leaking water. I found the unit disconnected and pulled out when I arrived. Mr stated the contractor pulled the unit because it was leaking. I reinstalled the unit and while doing so I found the drain not connected good at the pump and suspect this was where the leak had been. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.

Near Austin, TX 78730

Cliff

Job Details: 02/21/2019

REFRIGERATOR KITCHENAID KSSS42QMX01 Arrived on site to diagnose a refrigerator that is constantly resetting and chirping. Found main control board failing due to internal short. Replaced main control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Austin, TX 78737

Luis

Job Details: 02/21/2019

REFRIGERATOR FRIGIDAIRE LFHD2251TF4 "11032 tangle ridge circle correct addressArrived on site for ice hitting icemaker fan. Per tech support installed air kit,replaced gaskets to housing. Removed ice build up"

Near Liberty Hill, TX 78642

Lou

Job Details: 02/21/2019

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "arrived on site to inspect refrigerator not cooling in both compartments. Upon arrival, the customer had the unit tuned off at the breaker. After turning it on, I waited to see if the unit would begin to cool and it did not. I checked the compressor and it was room temp and making a loud humming noise. I placed the unit in diagnostics and tested in mode #4. It tested correctly, but neither of the evaporators frosted up and it sounded as if the valve switched over. Also, I found that the display on the UI is going bad. I am ordering a sealed system with components, two hour job, UI, both evaps, and will return with all prescreened parts. I advised the customer of my findings and the office will schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (2 HOUR JOB) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10276644 (compressor) and 1 W10861900 (cntrl-elec) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10364560 (so

Near Leander, TX 78641

James

Job Details: 02/21/2019

WASHER SAMSUNG WF42H5000AWA2 Arrived on site and found unit with water in it but not draining. I found drain pump to be running but not moving water. Drained water through drain pump drain and found debris clogging up the filter. Cleaned filter out and tested. Unit now draining properly and all functions test good. Job complete

Near Austin, TX 78738

Leonardo

Job Details: 02/21/2019

RANGE JENN-AIR JGRP436WP02 arrived on site to test u it for oven light coming on. Test unit and found bad latch called techline and got File#7724216457. Ordering new latch W11029221 rescheduled for Monday 2/25 ; ordrng 1 W11029221 (LATCH )

Near Georgetown, TX 78626

Jonathan S

Job Details: 02/21/2019

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer not power on. Tested voltage at outlet and found 120 volts. Tested voltage to control and found 120 volts. Found indicator light off on control. Will need to replace control. Schedule return for Friday the 22nd. ; ordrng 1 W11116590 (CONTROL )

Near Georgetown, TX 78628

Jonathan S

Job Details: 02/21/2019

OVEN WHIRLPOOL WOS51EC0AS03 "Arrived n site for oven not having power. Turned power off to unit and performed diagnostics. Gained access to thermal fuse and found opened. Removed failed thermal fuse and installed new. Powered unit on and tested, all tested good. Found customer leveling door open to allow unit to cool faster. Spoke with customer on purpose of cooling fan and user care guide. Paid in full on credit card."

Near Georgetown, TX 78626

Jonathan S

Job Details: 02/21/2019

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for refrigerator not producing ice. Customer stated that when they moved in there was ice in ice container but not sure if it was from ice maker. Inspected ice maker and found fill tube frozen. Removed ice from fill tube. Gained access to inlet and checked to see if fill line was cleared. Inspected fill tube on back side . Found minor separation on fill tube block on backside. Added whirlpool approved silicone to block. Cycled ice maker and monitored. Checked inlet valve for possible leaks, none found. All tested good, no water leaks present."

Near Leander, TX 78641

James

Job Details: 02/21/2019

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and found upper rack rail stops falling off. Reinstalled but I found the clips are still not holding. U it will need new stops to complete repair. ; ordrng 2 WP8565925 (stop)s

Near Austin, TX 78746

Luis

Job Details: 02/21/2019

REFRIGERATOR KITCHENAID KRSC500ESS01 "Arrived on site for not dispensing ice. Tested ice dispenser motor not powering on,removed dispenser motor checked voltage good voltage 120vdc diagnosed faulty auger motor. Installed new motor reassembled unit tested ice dispenser unit working as designed"

Near Fischer, TX 78623

Robert

Job Details: 02/21/2019

RANGE WHIRLPOOL WFE525S0HZ1 Arrived on job for heating issue. Found power cord damaged no L2 supply. Took picture woman in home asked me not to leave range plugged in for safety. Power cord will need to be replaced.

Near San Marcos, TX 78666

Robert

Job Details: 02/21/2019

WASHER WHIRLPOOL WFW92HEFC0 Arrived on job for complaints of not dispensing soap. Found dispenser not registering correctly. Replaced dispenser and test. No leaks detected at time of service.

Near Austin, TX 78759

Paul

Job Details: 02/21/2019

OVEN KITCHENAID KEBS207BSS00 Arrived onsite for the ovens that do no reach the proper temps and can not be adjusted up or down to the correct temps. I checked the temps of both ovens with the set point at 350 degrees. I found the upper oven cycling between 336-372 degrees leaving it with a 354 degree average temp. I found the lower oven running about 20 degrees hot because there was a 30 degree positive offset in the control. I removed the offset to 0 and tested. I found the oven cycling between 327-364 degrees leaving it with a 345.5 degree average temp. The ovens are working as designed. I went over temps with ms.

Near Austin, TX 78759

Joseph C.

Job Details: 02/21/2019

DRYER WHIRLPOOL WGD85HEFW1 "Arrived on site for “dryer door not closing correctly” complaint. Per my previous diagnosis, removed and replaced outer door panel. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Fischer, TX 78623

Robert

Job Details: 02/21/2019

DISHWASHER WHIRLPOOL WDTA50SAHV0 Arrived on job to replace tub and dispenser. After replacement of parts test operation. No leaks detected at time of service

Near Burnet, TX 78611

Thomas L.

Job Details: 02/21/2019

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and customer in formed me that the open door indicator light is not turning off. Found that the right pantry drawer was not installed properly. Installed correctly and unit now operates properly. All water connections were dry

Near Manchaca, TX 78652

Brandon

Job Details: 02/21/2019

WASHER MAYTAG MVWB765FW3 "Arrived on site for customer complaint of unit not washing, found no water would enter unit due to faulty water valve. I replaced valve, unit tested good.n"

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/21/2019

OVEN MAYTAG MEW6527DDS18 Arrived on site. Checked for panel issues. Found certain buttons on panel not reacting. Will need panel to repair unit. To replace panel it’s going to cost 506.05 with tax Per job calculator. Took picture on SD-QuickPic of break down. Ordered panel and let customer know there’s only a black panel not stainless steel and he was OK with it. collected service fee of 140.71.Rescheduled for 2/25/19; ordrng 1 5765M483-60 (panl-cntrl)

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/21/2019

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/21/2019

Near Cedar Park, TX 78613

Lou

Job Details: 02/21/2019

REFRIGERATOR WHIRLPOOL WRF767SDEM01 arrived on site to inspect refrigerator frost buildup. I found a large amount of ice built up on the RC Evap cover. Also found that the ice bin door gasket is badly crimped. I advised the customer that the unit would need to be defrosted in order to complete the repair. I had the customer sign the waiver of damages from defrosting unit and advised to turn the power off to the unit and place towels around the unit to protect the baseboards from any water spillage. I am ordering the ice bin door and will return with all of the prescreened parts. I scheduled return service for 02/25/ring tech will need to seal the drain tube in the back of the unit. No water leaks observed during service.; ordrng 1 W11171728 (ICE BIN)

Near Austin, TX 78717

Lou

Job Details: 02/21/2019

DISHWASHER KITCHENAID KDPE334GPS0 "arrived on site to inspect dishwasher door not sealing. Upon further inspection, I found that the left upper corner of the unit door was rubbing and the unit needed to be leveled. I leveled the unit by adjusting the leveling feet. Tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Austin, TX 78717

Paul

Job Details: 02/21/2019

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived onsite for the cooktop not lighting correctly. Mr stated that it lites fine just the center burner does not burn correctly. I found the burner head warped causing the flames not to burn correctly. I replaced the burner head and tested the unit. The unit is working as designed. There were no gas leaks present at the time of service. Call complete.

Near Austin, TX 78741

Joseph C.

Job Details: 02/21/2019

MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site for “close door/open door error code” complaint. Per my previous diagnosis, removed and replaced interlocks and switches. Tested unit. Unit is performing as designed."

Near Manor, TX 78653

Joseph C.

Job Details: 02/21/2019

MICROWAVE WHIRLPOOL WMH32519FS1 "Arrived on site for “burning smell and very loud” complaint. Per my previous diagnosis, removed and replaced transformer, magnetron, capacitor and diode. Remounted and tested unit. Unit is performing as designed."

Near Austin, TX 78759

Paul

Job Details: 02/21/2019

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for the washer that is completely dead again. I found 119.9VAC and the polarity correct to the control and the control was non-responsive. I replaced the control and calibrated. The unit is working as designed. Call complete.

Near Austin, TX 78739

Luis

Job Details: 02/21/2019

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for broken wires to fill tube heater. Removed damaged fill tube assembly installed new fill tube assembly ran diagnostics all test passed.

Near VLG O THE HLS, TX 78738

Brandon

Job Details: 02/21/2019

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for customer complaint of cooktop being dented, I replaced cooktop, unit tested good."

Near Cedar Park, TX 78613

Lou

Job Details: 02/21/2019

VENTHOOD KITCHENAID KVWB600DBS1 arrived on site to install previously diagnosed and ordered part. I removed and replaced the blower fan assembly and tested. T(e unit operates as designed. Job completed.

Near Georgetown, TX 78628

Tyler B.

Job Details: 02/21/2019

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for unit not washing. Tested unit and was not pumping, replaced pump and motor and tested , still did not pump, replaced control and tested, unit now filled, pumped and drained as designed, no leaks on site"

Near Austin, TX 78746

Luis

Job Details: 02/21/2019

ICE MACHINE KITCHENAID KUIC15PLXS2 "Arrived on site for no ice. Ran diagnostics weak water flow to reservoir,recirculating pump not powering on checked harness no voltage. Diagnosed faulty main control and valve. Installed new valve and main control,powered unit on ran diagnostics good water flow entering reservoir pu,p powered on unit working as designed.

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/21/2019

RANGE KITCHENAID KESS908SPS02 "Arrived on site. Replaced left front burner and tested, all functions tested OK. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/21/2019

RANGE KITCHENAID KESS908SPS02 "Arrived on site. Replaced left front burner and tested, all functions tested OK. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/21/2019

RANGE KITCHENAID KESS908SPS02 "Arrived on site. Replaced left front burner and tested, all functions tested OK. Job complete"

Near Austin, TX 78757

Cliff

Job Details: 02/21/2019

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site to replace compressor for refrigerator. Prior to replace the compressor use the relay out of new compressor box to test old compressor as it tested within range. That’s a presser started and ran normally. Verified unit is cooling properly and now for the repairs are needed. No leaks were found at time of service.

Near Austin, TX 78754

Joseph C.

Job Details: 02/21/2019

WASHER AMANA NTW4516FW3 "Arrived on site for “no power to unit” complaint. Inspected unit and found control faulty. Removed and replaced control. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Austin, TX 78704

Scott

Job Details: 02/21/2019

DISHWASHER KITCHENAID KUDC10FXSS1 Arrived on site for dispenser not closing . Found latch had broken off . Replaced dispenser . Ran test cycle all checked normal . Nonwater leaks detected at time of service . Job complete .

Near Harker Heights, TX 76548

Job Details: 02/21/2019

DRYER WHIRLPOOL WED5000DW2 Arrived to inspect unit not drying clothes. Removed the back palen and removed clogs of lint from the ventilation by the blower. Reassembled the unit and unit tested as designed. No lint observed at the time of service.JOB COMPLETE

Near Austin, TX 78736

Luis

Job Details: 02/21/2019

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for no ice. Removed icemaker found broken wire to heater diagnosed frozen fill tube ordering new fill tube. ; ordrng 1 W10917894 (FILL TUBE )

Near Austin, TX 78749

Brandon

Job Details: 02/21/2019

WASHER WHIRLPOOL LSB6500PW3 "Arrived on site for customer complaint of unit not washing, or spinning, found loose screws on the lid lever that activate lid switch. Unit tested good.

Near Georgetown, TX 78626

Jonathan S

Job Details: 02/21/2019

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven not heating to proper temperature. Performed temperature test in upper and lower. Measured first 3 cycles and found average temperature on top was at 348° and bottom was at 349°. Home owner has not closed on home and was not able to go over heating operations with customer and user care guide. All tested good . Please see user care guide page 8 under temperature calibration and recommend to to see page 9 about bottom liner.

Near Austin, TX 78748

Brandon

Job Details: 02/21/2019

WASHER AMANA NTW4516FW2 "Arrived on site for customer complaint of unit not filling up with water all the way, I calibrated the unit in diagnostic mode, unit tested good, instructed customer on how to use washer."

Near Pflugerville, TX 78660

Tyler B.

Job Details: 02/21/2019

DRYER WHIRLPOOL MEDC215EW "Arrived on site for unit not turning on, found fuse blown, replaced and tested good, advised customer to get vent cleaned"

Near Austin, TX 78730

Cliff

Job Details: 02/21/2019

DISHWASHER JENN-AIR JDB9800CWS2 Arrived on site to diagnose a dishwasher that is making unusual noises and not cleaning properly. Tested unit and found failing water valve causing low water flow into unit. Replaced water valve and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/21/2019

DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on site. Check for draining issues. Found debris in hose removed debris and rerouted drain hose underneath sink so water doesn’t siphon back into unit. All functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/21/2019

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/21/2019