Near Killeen, TX 76549
Arthur B.
Job Details: 07/30/2018
WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator not making ice. Removed ice bin and found icemaker stuck mid harvest. Removed icemaker and installed new replacement. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78758
Dona
Job Details: 07/30/2018
Arrived on site for unit not advancing cycles, found lid latch not attached to main control. Would not allow for unit to move into cycle, attached lid lock to main control, ran unit through cycle to verify operations and no leak. Unit fills, agitates, spins and drains. All operations check good. Unit is in rental company so was not left attached to water or electrical.
Near Wimberley, TX 78676
Leonardo
Job Details: 07/30/2018
Whirlpool dishwasher not washing model: WDT730PAHZ0. Arrived on site to test unit for not washing. Test unit and found unit getting water in but wash motor not coming on. Test motor and motor getting power but not responding. Replaced sump and motor test unit for leaks no leaks present at this time. Wash motor coming on unit working correctly.
Near Austin, TX 78758
Dona
Job Details: 07/30/2018
Arrived on site for unit would not agitate or spin. Found wiring to motor not attached at all to motor. Attached wiring to motor. Ran unit through calibration and ran through cycle to verify no leaks and full operations. Unit checks good. No leaks observed. Unit is now running to mfg specifications. Unit is at rental company so was not left attached to water or electrical.
Near Killeen, TX 76543
Arthur B.
Job Details: 07/30/2018
MVWX655DW1 (Top Load Washer) - Arrived onsite for dealer complaint of top load washer not agitating or spinning. Was able to plug unit in and found unit will not agitate nor spin. Tilted unit up and found capacitor is swollen. Ordering new capacitor and motor. R/S next available 8/6. No water connected to unit at time of service.
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/30/2018
Model DU1055XTSS3, Arrived on call for dishwasher not washing, replaced pump motor assem. Prior due to not spraying water and returning today to replace dispenser due to broken, replaced dispenser and checked operation and no leaks after repair and all is functioning as it should, no leaks after repair, call complete. Also gave customer instructions on running hot water at sink and soap usage and rinse aid use and cleanings of dishwasher.
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/30/2018
Model DU1055XTSS3, Arrived on call for dishwasher not washing, replaced pump motor assem. Prior due to not spraying water and returning today to replace dispenser due to broken, replaced dispenser and checked operation and no leaks after repair and all is functioning as it should, no leaks after repair, call complete. Also gave customer instructions on running hot water at sink and soap usage and rinse aid use and cleanings of dishwasher.
Near Austin, TX 78758
Dona
Job Details: 07/30/2018
Arrived on site for no functionality, found 120 volts to control with no response. Unit would not go in to test mode or diagnostics. Replaced main control, verified operations after control replacement. Unit filled, locked, agitated, drained and spun. All operations check good. Unit is at a rental company unit was not left hooked to water or electrical. Checked unit for leaks no leaks found during operation.
Near Buda, TX 78610
Kevin
Job Details: 07/30/2018
Arrived on site and set refrigerator into diagnostic cycle and ran all functions manually one noise customer is experiencing is the defrost heater cracking frost and ice. Other noises customer is hearing could not be duplicated. Spoke with tech line Dustin SR7722576581. All noises customer is reporting are likely due to normal functions like the start device, and compressor starting up. No water leaks from connections at time of service, job complete.
Near Killeen, TX 76543
Arthur B.
Job Details: 07/30/2018
WTW5000DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly and tripping breaker. Ran diagnostics and found no error codes. Ran calibration and unit completed successfully. Tested unit. Unit fills,agitates,drain and spins as intended. Also found unit is plugged into GFCI. Advised to have outlet checked. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78626
Tyler B.
Job Details: 07/28/2018
Near Georgetown, TX 78628
Lou
Job Details: 07/28/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the control panel and tested the unit. The unit operated as designed and no error codes. No water leaks observed during service, job completed.
Near Georgetown, TX 78628
Lou
Job Details: 07/28/2018
arrived on site to inspect dishwasher not operating and not dispensing water. I placed the unit into diagnostics and began testing. Error codes 6/4, 7/1 appeared. I cleared the codes and continued with testing and found that the sump/motor assembly was not working. I tested the drain pump and heating element and both were working properly as was the water inlet valve. I removed and replaced the sump/motor assembly and tested the unit again and the unit operated as designed. I found that the was a gap in the flooring that was allowing the leveling feet to fall into which was making the unit in level and leaning too far to the front. I readjusted the mounting brackets to where the leveling feet were in front of the gap in the floor and the customer provided a piece of metal to slide into the gap and keep the feet from falling into the gap. Leveled the unit and tested and unit operates as designed, no error codes, job completed.
Near Hutto, TX 78634
Tyler B.
Job Details: 07/28/2018
Near Round Rock, TX 78681
Tyler B.
Job Details: 07/28/2018
Near Georgetown, TX 78628
Lou
Job Details: 07/28/2018
arrived on site to inspect washer lid broken. Upon further inspection, I found that the plastic around the hinge of the lid on the left side was broken and was keeping the door from sealing correctly. I removed and replaced the lid and tested the unit and the unit operated as designed. No water leaks observed during service. Job completed.
Near Austin, TX 78747
Luis
Job Details: 07/28/2018
Refrigerator-replaced failed icemaker
Near Cedar Park, TX 78613
Lou
Job Details: 07/28/2018
arrived on site to inspect dryer not working. Upon further inspection, I turned the timer on and could hear it ticking and pushed the start Button and the unit did not come on. I removed the back to the unit and checked ohms at the fuse and it was open. I removed and replaced the fuse and tested the unit and the unit operated as designed. I verified ohms at the cutoff and element as well. No lint observed during service, job completed.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 07/28/2018
Near Round Rock, TX 78664
Tyler B.
Job Details: 07/28/2018
Near New Braunfels, TX 78130
Brandon
Job Details: 07/28/2018
Arrived on site for customer complaint of dishwasher not drying properly. I found no rinse aid was being used, and plastic tub dishwasher. I instructed customer to use rinse aid and explained how plastic tub dishwashers do not get as hot during a dry cycle as stainless tub dishwashers. Water lines were dry at time of service.
Near New Braunfels, TX 78130
Brandon
Job Details: 07/28/2018
Arrived on site for cooktop being cracked, I replaced cooktop, unit tested good.
Near Manor, TX 78653
Joseph C.
Job Details: 07/27/2018
WRT311FZDW01 Arrived on site for “door not sealing” complaint. Per my previous diagnosis, removed and replaced fresh foods door gasket. Added spacer washer, at top of door, to bottom. Unit is performing as designed. No leaks detected, at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 07/27/2018
arrived on site to inspect dryer clean vent light staying on. Upon arrival, the customer advised that the clean vent light would not turn off so they contacted the place that they bought it from and they came to the home and changed the buyer vent hose from a soft hose to the hard hose. When I arrived the clean light was not on and while testing with my vent tester, the light never came on. While using the vent tester, it fell off the holder like it is suppose to. I checked the vent tube outside of the house and it was clean. The customer advised that he had cleaned it out. I recommended that the customer clean the vents once every three months due to the unit having a mister in it and it can cause moisture to go into the vent hose and cause lint buildup in the hose which in turn will cause the unit to not dry and the clean vent light to come on. No lint observed during service. Job completed.
Near Killeen, TX 76543
Arthur B.
Job Details: 07/27/2018
MVWB865GW0 (Top Load Washer) - Arrived onsite to install new gearcase and clutch from my prior visit’s diagnosis. Removed warn gearcase and clutch. Installed new replacements. Reassembled. Ran test 052. Unit completed successfully. No other issues found at this time. All water connections were dry at time of service.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/27/2018
Model WTW7500GC0, Arrived on call for washer has lf error which is long fill error, checked for error codes and got long fill error and inlet water temp fault error and spin limited due to water temp and overload error, ran hot and cold water and not a trickle from valve, removed water supply lines and has good water pressure on both hot and cold, unit will need valve, installed valve and tested and know is getting good flow through the valve on hot and cold, ran calibration and cleared error codes, no water leaks after repair, also instructed customer on loading of washer max 5-6 pairs of jeans and to spread around evenly and leave center wash plate open, call complete.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/27/2018
Model WTW7500GC0, Arrived on call for washer has lf error which is long fill error, checked for error codes and got long fill error and inlet water temp fault error and spin limited due to water temp and overload error, ran hot and cold water and not a trickle from valve, removed water supply lines and has good water pressure on both hot and cold, unit will need valve, installed valve and tested and know is getting good flow through the valve on hot and cold, ran calibration and cleared error codes, no water leaks after repair, also instructed customer on loading of washer max 5-6 pairs of jeans and to spread around evenly and leave center wash plate open, call complete.
Near Killeen, TX 76543
Arthur B.
Job Details: 07/27/2018
RT18BKXKQ00 (Top Mount Refrigerator) - Arrived onsite to conduct sealed system repair on top mount refrigerator. Upon removing dryer, found pin hole leak on steel line. Removed drier and installed new UV drier. Sealed pin hole with braising methods. Installed process stub to existing compressor. Vacuumed unit down to -25psi. Charged with 4.75oz of R134a refrigerant. Reassembled and powered unit up. Found good frost pattern on evaporator. Used heat gun to adjust door seal. No other issues found. No water connections made to unit at time of service.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/27/2018
Model WMH32519FW0, Unit has a 1 year extended warranty through the builder, Arrived on call for microwave will not turn on, found that microwave does turn on but has a complaint of interior light flickering and intermittent no heat condition, found interior light flickering when door is open and closed, replaced interlocks and switches and all checks good unit is heating and interior lights are not flickering know, call complete.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/27/2018
Model WMH32519FW0, Unit has a 1 year extended warranty through the builder, Arrived on call for microwave will not turn on, found that microwave does turn on but has a complaint of interior light flickering and intermittent no heat condition, found interior light flickering when door is open and closed, replaced interlocks and switches and all checks good unit is heating and interior lights are not flickering know, call complete.
Near Georgetown, TX 78633
Dona
Job Details: 07/27/2018
Arrived on site for vibration found on right rear panel on bulkhead With vibrations to outer panel, tightened bulkhead and added sound pad to reduce vibrations from expansion and contraction when heating element is cycling. Ran unit through numerous test cycles. Found no abnormal vibrations following repair of bulkhead. Verified airflow and ducting clear. Unit is operating to manufacture specifications. Unit is level.
Near Austin, TX 78717
Lou
Job Details: 07/27/2018
arrived on site to inspect dishwasher bottom drawer falling out. Upon further inspection, I pulled the bottom drawer out of the unit and when I did, the unit tilted forward. I found that the mounting brackets were not screwed to the cabinet. Due to the installation, the unit would not mount on both sides, so I mounted the right side to the cabinet and the left side mount was wedged against the inside of the cabinet so that it would not fall forward. I could not mount the unit as the mounting trim of the cabinet was not large enough. I tested the unit with the right side mounted and I raised the leveling feet and the unit operates as designed. No water leaks observed during service. Job completed.
Near Georgetown, TX 78633
Chase
Job Details: 07/27/2018
MEDB765DC arrived on site to check dryer for noisy operation and vibration. Sound vibration coming from rear panel where it meets the right side panel. Added sound dampening pad and adjusted the feet. All sounds of dryer are normal after adjustments. Inform customer that when heating element Cycles on and off there may be increase sound do two expansion and contraction of metal
Near Austin, TX 78717
Lou
Job Details: 07/27/2018
arrived on site to inspect oven door glass broken. Upon further inspection, I found that the oven door outer glass had broken. It is the glass that is on the outer backside of the door. I removed and replaced the glass and vacuumed up all glass debris and tested the unit and operated as designed. Job completed.
Near Austin, TX 78757
Scott
Job Details: 07/27/2018
Range with broken handle. Electric, whirlpool
Near Georgetown, TX 78626
Tyler B.
Job Details: 07/27/2018
Near Marble Falls, TX 78654
Thomas L.
Job Details: 07/27/2018
Arrived on site and tested unit. Found fresh food evap thermistor reading out of range. Installed new fan and thermistor kit. Tested for proper operation. Unit working properly. All water connections were dry at time of service. Job complete.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/27/2018
Model MRT118FFFM00, Autho. MFP3R00EPL1 , Arrived on call for complaint of not cooling on both compartments, arrived on call and freezer is at 28 degrees and fresh food is at 62 degrees was not able to put unit in to diag. Even with tech line help called tech line and spoke to red, file number 7722570216 found defrost issue and frosting issue, will need to order correct control and will use evap sensor for freezer on return and will also order fan blade kit, will reschedule for 8/1/18
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/27/2018
Model MRT118FFFM00, Autho. MFP3R00EPL1 , Arrived on call for complaint of not cooling on both compartments, arrived on call and freezer is at 28 degrees and fresh food is at 62 degrees was not able to put unit in to diag. Even with tech line help called tech line and spoke to red, file number 7722570216 found defrost issue and frosting issue, will need to order correct control and will use evap sensor for freezer on return and will also order fan blade kit, will reschedule for 8/1/18
Near New Braunfels, TX 78130
Robert
Job Details: 07/27/2018
WTW4816FW2 Arrived on job for complaints of not spinning. Ran diagnostics and lid wouldn’t latch. Replaced latch and run diagnostics and operation normal. No leaks detected at time of service. Job complete
Near Georgetown, TX 78626
Tyler B.
Job Details: 07/27/2018
Near Austin, TX 78745
Kevin
Job Details: 07/27/2018
Arrived on site and checked unit into diagnostic cycle and found code for basket speed fault, spoke with commercial tech line and they recommended replacing actuator with the new design. Parts are still covered under manufacturer warranty. Quoted customer for total labor TL110 $174.99 No water leaks from connections at time of service, job complete.
Near Austin, TX 78727
Lou
Job Details: 07/27/2018
arrived on site to inspect microwave not working. Upon further inspection, I found that the inner light comes on, but the unit does not come on. I found that the lower switch had a burnt connection. I replaced the connector and removed and replaced the upper and lower switches along with the interlock. I tested the unit and the unit operated as designed. Job completed.
Near New Braunfels, TX 78130
Robert
Job Details: 07/27/2018
WDF330PAHS2 Arrived on job for complaints of door not opening correctly. Found on left side bushing and spring missing. Replaced bushing and spring. Operation normal. No leaks detected at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 07/27/2018
EED4400VQ0 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Found dryer door switch not clicking. Removed and replaced door switch. Tested unit. Unit now starts and heats as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Johnson City, TX 78636
Brandon
Job Details: 07/27/2018
Arrived on site for washing machine not functioning properly and going straight into a drain. I accessed control board, and removed pressure hose, and plugged unit back in, found same problem occurred. Found faulty control board. I replaced control board unit tested good, water lines were dry at time of service.
Near Kingsland, TX 78639
Thomas L.
Job Details: 07/27/2018
Arrived on site. Found floor scratched in front of range. Cooktop and control working properly. Found oven will not heat. Tested for proper voltage and found only 120 volts getting to unit. Instructed customer that an electrician will have to correct the voltage issue and oven will begin heating properly. Job complete.
Near Round Rock, TX 78664
Tyler B.
Job Details: 07/27/2018
Near Killeen, TX 76549
Arthur B.
Job Details: 07/27/2018
MH1170XSB0 (OTR Microwave) - Arrived onsite to install new door and trim to OTR microwave from tech’s prior diagnosis. Removed damage door and installed new replacement with trim. Reassembled. Tested unit. Unit heats as intended. No other issues found.
Near Austin, TX 78728
Nathaniel B.
Job Details: 07/27/2018
Model WFE515S0EB0, Unit has 1 year extended warranty through the builder, Arrived on call for oven not heating, found l2 on terminal block burned off and coatinf of the main harness on black l2 on main harness is exposed will need main harness and 4 prong range power cord, instructed customer 4 prong range cord is not covered, customer will need to purchase a 4 prong range cord before returning to install parts, main harness comes with a new terminal block, bake and broil element checked good and fuse checked good, will reschedule for 8/2/18, did instruct customer to leave unit unplugged due to this is a fire hazard.
Near Austin, TX 78728
Nathaniel B.
Job Details: 07/27/2018
Model WFE515S0EB0, Unit has 1 year extended warranty through the builder, Arrived on call for oven not heating, found l2 on terminal block burned off and coatinf of the main harness on black l2 on main harness is exposed will need main harness and 4 prong range power cord, instructed customer 4 prong range cord is not covered, customer will need to purchase a 4 prong range cord before returning to install parts, main harness comes with a new terminal block, bake and broil element checked good and fuse checked good, will reschedule for 8/2/18, did instruct customer to leave unit unplugged due to this is a fire hazard.
Near Blanco, TX 78606
Brandon
Job Details: 07/27/2018
Arrived on site for dishwasher not functioning, I found unit would turn on and fill properly just not wash, I found bad wash motor. I replaced wash motor, unit tested good with no leaks at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/27/2018
WFE530C0ES0 (Freestanding Range) - Arrived onsite for customer complaint of trim hat holds oven glass on range keeps coming off. Found tabs that ho,d glass in place are broken off. Removed both LH/RH trim. Installed new replacements. Reassembled. Door trim now secured. No other issues found.
Near Austin, TX 78723
Joseph C.
Job Details: 07/27/2018
WDT720PADM3 Arrived on site for “no water and no wash” complaint. Inspected unit and found motor shorted and burned sensor, on control. Removed and replaced pump/motor and control. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78758
Cliff
Job Details: 07/27/2018
Whirlpool refrigerator WRS325SDHZ01. Arrived on site to diagnose a refrigerator that will not stop running water to icemaker assembly. Tested unit and found water valve faulty on unit and not closing. Replaced water valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/27/2018
WTW7800XL0 (Top Load Washer) - Arrived onsite to install new bearing,lid and console to top load washer from tech’s prior diagnosis. Upon disassembly of bearing, found shaft is seized to inner basket. Could not removed inner basket nor shaft. Unit will need new outer tub assembly with inner basket to complete repair. Advised customer of findings. AHS must approve additional parts. OF to R/S. Unit disconnected at this time.
Near Austin, TX 78745
Kevin
Job Details: 07/27/2018
Arrived on site and replaced capacitor diagnosed on previous visit, after replacement ran a calibration cycle and all function has returned to wash machine. No water leaks from connections at time of service, job complete
Near New Braunfels, TX 78132
Robert
Job Details: 07/27/2018
Near New Braunfels, TX 78132
Robert
Job Details: 07/27/2018
WED7000DW2 Arrived on job for complaints of error codeE1F4. Code is for not enough power to heater. Hacked voltage at rear of dryer and got 240v between L2 and neutral. Outlet is miss wired.
Near Blanco, TX 78606
Brandon
Job Details: 07/27/2018
Arrived on site for part hanger, I replaced the valve in the back of refrigerator, unit tested good. I purged the water line coming into unit, found debris in water, I informed customer to have a plumber look at it or the filtration company look at it. No leaks at time of service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/27/2018
Model WFE525S0HS0, Arrived on call for scratch in the glass cooktop, replaced cooktop all checks good, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/27/2018
Model WFE525S0HS0, Arrived on call for scratch in the glass cooktop, replaced cooktop all checks good, call complete.
Near Round Rock, TX 78681
Tyler B.
Job Details: 07/27/2018
Near Austin, TX 78731
Luis
Job Details: 07/27/2018
Refrigerator-replaced compressor,evaporator and filter drier
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 07/27/2018
Arrived on site and inspected unit. Found that right door higher than the left. Leveled unit and right hand door lowered down even with left door. All water connections dry at time of service and unit working properly. Job complete
Near Austin, TX 78759
Cliff
Job Details: 07/27/2018
Whirlpool dishwasher WDT730PAHZ0. Arrived on site to diagnose a dishwasher that is not completing cycles. Tested unit and found drain plug was not removed from garbage disposal at time of installation. Causing a no drain error dishwasher. Removed the plug from garbage disposal and tested unit. Found all is functioning properly at this time. No leaks found at time of service.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 07/27/2018
Arrived on site and tested washer for no fill. Found error code for long fill and shorted thermistor. Installed new water valve and inspected water connections for leaks. Secured drain line to hot water line. Tested unit for proper operation. Unit working properly and no water leaks at time of service. Job complete
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/27/2018
Model MEDC215EW1, Arrived on call for dryer making a clunking noise when running with a load or with out a load in it, found rock in front dryer felt removed it and put unit back together and noise is gone, no parts needed, customer instruct is covered for 1 full year per office, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/27/2018
Model MEDC215EW1, Arrived on call for dryer making a clunking noise when running with a load or with out a load in it, found rock in front dryer felt removed it and put unit back together and noise is gone, no parts needed, customer instruct is covered for 1 full year per office, call complete.
Near Wimberley, TX 78676
Brandon
Job Details: 07/27/2018
Arrived on site for customer complaint of noise and ice dispenser not functioning properly. I inspected all fan motors, fan motors tested good, inspected compressor, compressor tested good, inspected ice dispenser, ice dispenser tested good. I explained to customer how the cubes and crushed ice works and how the ice maker will shut off if the bail arm is in the up position. I leveled the unit on its feet. Water lines were dry at time of service. Unit tested good.
Near Austin, TX 78748
Leonardo
Job Details: 07/27/2018
Whirlpool range burners not igniting model: WFG505M0BS3. Arrived on site to test unit for burners not igniting. Test unit and all burners igniting correctly unit working as designed. Advised customer to be careful when cleaning unit if switch harness gets wet it could not work and then start working again when part dries. Job complete no leaks present at this time
Near Round Rock, TX 78681
Tyler B.
Job Details: 07/27/2018
Near Wimberley, TX 78676
Brandon
Job Details: 07/27/2018
Arrived on site for for customer complaint of water leaking into washer when no one was using it and power off. I found bad water valve, I replaced water valve, unit tested good with no leaks at time of service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/27/2018
Model KSRJ25IMST10, Arrived on call for ice maker made ice for a day or two and stopped making ice again, found ice maker fill cup is frozen due to bad water valve is leaking when not calling for water, will need to order water valve, will reschedule for 8/1/18 at customers request, no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/27/2018
Model KSRJ25IMST10, Arrived on call for ice maker made ice for a day or two and stopped making ice again, found ice maker fill cup is frozen due to bad water valve is leaking when not calling for water, will need to order water valve, will reschedule for 8/1/18 at customers request, no water leaks at time of call.
Near Austin, TX 78736
Kevin
Job Details: 07/27/2018
Arrived on site disassemble dryer and replaced igniter, after replacement turned on gas and started dryer observed it igniting for25 minutes on a normal cycle. Took two pictures. Dryer is operating properly no excessive gas aroma detected even with burner exposed. Dryer is new and no lint found in cabinet at time of service. Recommended to customer that vent to exterior be cleaned by a service at least annually to prevent any airflow problems, Job complete.
Near Temple, TX 76504
Arthur B.
Job Details: 07/27/2018
WRT138FZDB00 (Top Mount Refrigerator) - Arrived onsite for tenant complaint of top mount refrigerator not cooling in RC section. When arrived unit was unplugged and fully defrosted. Removed evaporator cover and check foam air channel. Found air passage blocked with foam. Removed obstruction and reassembled. Found good frost pattern and air flow going to RC section. No other issues found. All water connections were dry at time of service.
Near San Marcos, TX 78666
Robert
Job Details: 07/27/2018
MDBTT60AWB Arrived on job to replace console, control and latch. After replacement of parts test washer, operation normal and no leaks detected. Job complete
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/27/2018
Model WEG745H0FS0, Arrived on call for bake sparking but not igniting gas, found that unit had a bad bake igniter, installed bake igniter and tested and know gas is igniting every time, no gas gas leaks after repair, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/27/2018
Model WEG745H0FS0, Arrived on call for bake sparking but not igniting gas, found that unit had a bad bake igniter, installed bake igniter and tested and know gas is igniting every time, no gas gas leaks after repair, call complete.
Near Leander, TX 78641
Lou
Job Details: 07/27/2018
arrived on site to install previously diagnosed and ordered part. I removed and replaced the damper control and tested the unit unit. Unit operated as designed. No water leaks observed during service, job completed.
Near San Marcos, TX 78666
Brandon
Job Details: 07/27/2018
Arrived on site for unit not agitating and making a loud noise, found gearcase was stripping the washplate. I replaced the gearcase and washplate, unit tested good. No leaks at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 07/27/2018
GI15NFRXS0 (Ice Machine) - Arrived onsite for freestanding ice machine not making enough ice. When arrived, found ice machine was producing ice but not as much as it should. Did find when compressor running, condenser motor is barely moving air. Unit will need new condenser motor. Also found recirculating tube is cracked as well. Ordering tube as well. R/S for Wednesday 8/1. All water connections were dry at time of service.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/27/2018
Model MFF2558VEM10, Arrived on call for improper cooling and ice maker mold cracked, Arrived on call for bad icemaker and bad defrost heater installed defrost heater that was researched that is 26 inches long and was able to bend it to properly fit bit the wire connections were not correct so spliced original heater connections to the new heater and used but connections and sealed the ends with silicone and installed correct ice maker that was researched and ice maker filled and instructed customer to dump first batch of ice and then use from then on, no water leaks after repair, call complete.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/27/2018
Model MFF2558VEM10, Arrived on call for improper cooling and ice maker mold cracked, Arrived on call for bad icemaker and bad defrost heater installed defrost heater that was researched that is 26 inches long and was able to bend it to properly fit bit the wire connections were not correct so spliced original heater connections to the new heater and used but connections and sealed the ends with silicone and installed correct ice maker that was researched and ice maker filled and instructed customer to dump first batch of ice and then use from then on, no water leaks after repair, call complete.
Near Cedar Creek, TX 78612
Nathaniel B.
Job Details: 07/26/2018
Model WTW5000DW1, Arrived on call for deep water wash not working, ran deep water wash till it stopped filling the second time and water filled 1-2 inches above the center of the wash plate and normal load 5-6 pairs of jeans water level is below the clothing, called whirlpool tech line and talked to kevin found no error codes on machine, per kevin this amount of water fill is correct for a deep water wash, file number 7722563299, no parts needed, call complete, no water leaks at time of call.
Near Cedar Creek, TX 78612
Nathaniel B.
Job Details: 07/26/2018
Model WTW5000DW1, Arrived on call for deep water wash not working, ran deep water wash till it stopped filling the second time and water filled 1-2 inches above the center of the wash plate and normal load 5-6 pairs of jeans water level is below the clothing, called whirlpool tech line and talked to kevin found no error codes on machine, per kevin this amount of water fill is correct for a deep water wash, file number 7722563299, no parts needed, call complete, no water leaks at time of call.
Near New Braunfels, TX 78130
Robert
Job Details: 07/26/2018
WED4815EW1 Arrived on job for complaints of not heating. Removed rear panel and test thermostat found cutoff open . Replaced thermostats and test. Operation normal job complete
Near Cedar Creek, TX 78612
Nathaniel B.
Job Details: 07/26/2018
Model MEDB765FW0, Arrived on call for dryer drum still turning when the door is opened, found door switch is bad and is stuck in the closed position, will need door switch, also checked for error codes and got f4 e4 which is a l2 line voltage error, f2 e1 which is stuck key on console, found no stuck keys on console and found customer has had no issues with drying except for sheets that twist and bundle together, customer says that the l2 line voltage error could have been to power outage, ordering door switch, will reschedule for 7/31/18
Near Cedar Creek, TX 78612
Nathaniel B.
Job Details: 07/26/2018
Model MEDB765FW0, Arrived on call for dryer drum still turning when the door is opened, found door switch is bad and is stuck in the closed position, will need door switch, also checked for error codes and got f4 e4 which is a l2 line voltage error, f2 e1 which is stuck key on console, found no stuck keys on console and found customer has had no issues with drying except for sheets that twist and bundle together, customer says that the l2 line voltage error could have been to power outage, ordering door switch, will reschedule for 7/31/18
Near Pflugerville, TX 78660
Joseph C.
Job Details: 07/26/2018
ADB1400AGS1 Arrived on site for “no power” complaint. Inspected unit and found neutral loose at terminal. Reconnected neutral. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 07/26/2018
ADB1400AGS1 Arrived on site for “no power” complaint. Inspected unit and found neutral loose at terminal. Reconnected neutral. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78750
Cliff
Job Details: 07/26/2018
Kitchenaid range KGRS505XSS04. Arrived on site to diagnose a range with a burner valve that will not turn. Tested unit and found left front burner valve not rotating. Replaced burner valve and tested unit. Found all is functioning properly at this time.
Near Leander, TX 78641
Lou
Job Details: 07/26/2018
arrived on site to inspect oven error code. Upon further inspection, I found that the unit was showing error code F8E0 and would not let the unit turn on. I cleared the code and tested the cooling fan and it did not come on. I could hear the motor humming, but the fan itself was not coming on. I removed and replaced the cooling fan and tested the unit and the unit operated as designed. I tested the cooktop burners as well and all work as designed. No gas leaks detected during service, job completed.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/26/2018
Model WTW8040DW0, Arrived on call for washer making a loud noise, checked for error codes and got f2 e1 which is console has stuck key, found no stuck keys in test, ran agitate and spin and found gear case and wash plate are bad, called office and spoke to cali and got autho. For gear case and wash plate, installed gear case and wash plate and tested and noise is gone, no water leaks after repair, call complete.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/26/2018
Model WTW8040DW0, Arrived on call for washer making a loud noise, checked for error codes and got f2 e1 which is console has stuck key, found no stuck keys in test, ran agitate and spin and found gear case and wash plate are bad, called office and spoke to cali and got autho. For gear case and wash plate, installed gear case and wash plate and tested and noise is gone, no water leaks after repair, call complete.
Near Kempner, TX 76539
Arthur B.
Job Details: 07/26/2018
WRX988SIBM03 (4 Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator not cooling in both sections. When arrived, found RC evaporator all frosted over and FC section @ 20F. Removed RC evaporator cover and defrosted evaporator using heat gun and steamer. Found thermistor harness wire broken. Removed and replaced RC evaporator fan motor harness. Also removed and replaced FC evaporator fan motor as well. Reassembled. Set temps to 37F in RC and 0F in FC section. Good frost pattern and air flow. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/26/2018
Arrived on site and tested oven temp. Found upper oven not holding temp. Checked sensor and found the molex not seated properly. Secured connection and retested temps. Oven average of 352 when set at 350. Unit working properly. Job complete
Near Hutto, TX 78634
Tyler B.
Job Details: 07/26/2018
Near Round Rock, TX 78681
Steve C.
Job Details: 07/26/2018
Arrived on site for the unit is not heating. Tested the unit and found the magnetron is defective. Replaced the magnetron and tested the unit. Unit heats and works properly.