"Arrived on site for dishwasher not cleaning the dishes properly. On rival, I found the following error codes and diagnostics F8e1 f3e2. On further inspection, I found the drain pump is getting weaker. The longer it runs and the o w I sensor I had shorted out and I could not get any readings through the harness from the control to it. I found the wash motor and water valve working as designed.And I am ordering the drain pump and the owi sensor WPW10705575. I rescheduled customer for 01.09.25; ordrng 1 WPW10705575 (Owi)"

"Arrive downside for microwave not heating. An arrival confirmed failure, and upon further inspection. I found the capacitor in diode had broken in the high voltage circuit, causing the unit not to heat properly. I've replaced w p w 10574736 and w 11256462 and found microwave, working as designed call complete."

"Arrived on site for range, making a chirping.Noise when the oven was used. On arrival, confirmed, issue and found noise coming from the element brackets. I tried adjusting the brackets, but found they would still occasionally make noise. I am ordering W10856603 broil element, W11182108 bake element. Rescheduled customer for 01.09.26; ordrng 1 W10856603 (Broil) and 1 W11182108 (Bake elements)"

Arrivec on site dropout dishwasher not drainin. On arrival confirmed failure but after disassembling u it i foundno clogs but pu p motor had failed. I replaced w11497943. The tested unit and found no leaks in it working as designed call complete.

"Arrived on site for washer.I'm constantly draining and not filling with water. On arrival confirmed issue and after further inspection, I found the control board had an f3e1 in diagnostic and pressure switch broken. I'm ordering W11603811 control. Office to reschedule once availability of parts is known; ordrng 1 W11603811 (Control)"

"Arrived on site to replace previously diagnosed part. Upon arrival replaced dual valve (W11548535). Cycled ice maker and verified unit completed a harvest and filled with the correct amount of water with no abnormal vibration or noise present. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WDT730HAMZ1 for cycle not starting. Upon arrival customer stated cycles would intermittently start on their own and now will not start when commanded. Attempted to enter service mode and found the start key non-responsive to input and LED does not illuminate. Replaced control (W11683480) and entered service mode. Ran a test cycle and verified all components are properly engaging. Failed control caused intermittent cycle engagement and eventual no-start condition. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WFG320MOMS0 for not turning on. Upon arrival tested unit and found spark present with no gas flow while supply line was pressurized. As a precautionary measure replaced regulator (W11590292). Restored gas supply and observed initial pressurization followed by immediate pressure loss during ignition attempt. Inspected gas delivery system and found unit connected to a 50-gallon propane tank with no external regulator installed and a major leak present at the supply fittings. Informed customer of findings and advised issue is with the gas delivery system and not the appliance. Recommended a licensed professional evaluate and correct the propane supply connection. Shut gas off at the source for safety. No appliance-related gas leaks detected, job complete."

"Arrived on site to test unit WRFF3336SZ00 for not cooling. Upon arrival customer stated unit operated normally for the first few months, then the freezer section began to lose cooling and now will not maintain freezing temperatures. Verified compressor is running. Took internal temperatures and found FC at 40? and RC at 45?. Removed evaporator cover and observed only a single loop of the evaporator developing frost, with no adhesion to remaining coils indicating a sealed system restriction. Documented in SD. Sealed system repair is required. Unit is R600a. Requesting 2 hours for return visit. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11758994 (Compressor) and 1 W11758377 (Evap coil) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)"

"Arrived on site to test unit WRS315SDHM13 for noise. Upon arrival customer presented video of the issue, sounds like the evaporator fan making contact with ice. Inspected unit and found no defrost system issues. Determined ice accumulation was caused by the ice maker fill tube being pointed upward, allowing water to leak down the rear liner and collect on the evaporator fan shroud. Repositioned the fill tube and sealed with silicone (W10841140). Ran a harvest cycle and verified the unit completed harvest and filled with the correct amount of water with no leaks present. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for washer needing rebuild. On arrival found unit needed w10721967, w10913953, w10780045, w11454741, & wpw10006384. I installed parts and tested unit, found no leaks and washer, working as designed call complete."

"Arrived on site to test unit WRS588FIHZ04 for no ice production. Upon arrival customer stated ice production has ceased and has not resumed. Inspected ice maker and found it stuck in the break position. Attempted to run service test 44 and the ice maker motor would not engage. Replaced ice maker (W10873791) and retested. Service test 44 passed and service test 45 completed with the ice maker filling with the correct amount of water. Unit is now running as designed, no leaks detected, job complete."

"Arrived to 6107 for unit not heating. Upon arrival, found unit tumbling but not heating. Incoming voltage to unit is correct. Proceeded check all thermostats and heater and found correct readings. Proceeded to replace 280148 cut off thermostat and W11780156 control. Tested unit and now unit is functioning as designed"

"Arrived on site for unit not draining. Upon arrival, found knockout plug not removed from the disposal. Removed plug and restarted . Unit is now functioning as designed. No water leaks detected at this time . No parts needed"

"Arrived on site for unit displaying hose connection error. Upon arrival, customer stated that will happen only when hot water is utilized. Customer washes most loads on hot . Customer tried cold cycle and did not error out. Internal codes display F8E1 again. Checked customer hot water at the sink which thermocouple and reads 125F. Advised customer to adjust water temperature to max 115F based off Whirlpools recommendation per manual. As precaution, replaced W11688994 hot water valve and made sure pressure to the unit is good. Unit is functioning as designed. No water leaks detected at this time."

"Arrived on site to test unit WRS315SDHM13 for freezing in the RC. Upon arrival customer stated food items are freezing on multiple shelves. Inspected unit and found RC heavily overloaded and items pushed against the rear liner, restricting proper airflow. Advised customer that restricted air circulation allows cold air to settle in the RC and can cause freezing. As a precautionary measure replaced control box (W11546690) and RC thermistor (WPW10384183). Advised customer to maintain approximately a two-inch clearance from the rear liner and reduce load density to allow proper airflow. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for unit not heating. Upon arrival, found incoming voltage is correct. Proceeded to check heater and found crack on the coil near one of the bridges. Proceeded to replace 279838 element. Tested unit and now unit is functioning as designed"

"Arrived on site to inspect washer WTW5057LW0 not completing a cycle. Upon further inspection, I found water in the tub assembly telling me the unit failed to drain. I tilted the unit back to find the drain pump harness was broken. I reconnected the harness to allow the drain pump to engage and drain the water from the unit. I removed and replaced ths lower main harness and calibrated the unit. I then tested in diagnostics showing no error codes and the unit operated as designed. No water leaks observed during service, job completed. W11643701"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I evacuated the system and removed and replaced the condenser coils, compressor, access valve and non-UV drier (included with the compressor kit). I vacuumed thensystem down to -30/0 psi and monitored pressures. The pressures held good and I installed 4.5oz of R134a refrigerant and then tested the unit in test 40. The unit is operating as designed and pressures were good. I recommended that the customer allow the unit to cool for approximately 36-48 hours before placing food items inside. No water leaks observed during service, job completed. W11592010, W11548259"

"Arrived on site for unit not turning. Upon arrival, found drum is seized. Proceeded to inspect motor and found motor is hardly turning. Proceeded to replace 279827 motor. Tested unit and now unit is functioning as designed"

"Arrived on site to inspect dishwasher WDF320PADS1not draining. Upon further inspection, the customer advised that the unit failed to drain and they used their shop vac to remove the water. I placed the unit in diagnostics showing no error codes and tested. The unit is operating as designed and draining as designed. I advised the cusromer of the testing results. I pressed the cancel button to engage the drain pump and it operated as designed. I recommended that they monitor the unit and should it fail again to call it in for service. Unit is operating as designed and no water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator KBSD708MPS01 ice maker making too much ice. Upon further inspection, the customer advised that the ice maker is making too much ice and even when they turn the ice maker off at the emitter/receiver boards, the ice maker continues to make ice and overflows the ice bin. I advised the customer that I would have to order the emitter/receiver boards and our office would contact them to schedule the return service. Ordering the emitter/receiver boards and returning tech to replace the boards and ice maker. No water leaks observed during service. ; ordrng 1 W11629974 (Emitter/receiver boards kit)"

Arrivec on site for wall oven showing f8e0 and won't heat. On arrival confirmed error and failure and found upper blower motor broken.i replaced w11598119 and tested both ovensto 350 and found them both workin as designed. Call complete

"Arrived on site to test unit WTW6157PB0 for no water. Upon arrival customer stated unit does not fill. Initiated a regular wash cycle and verified inlet valve energized with no water flow present. Inspected supply and found household water valves closed. Opened valves and confirmed proper fill. Entered service mode and found no stored error codes. Ran a diagnostic cycle and verified all components are properly engaging. Provided customer education on proper load sizes, cycle selection, and routine maintenance. Unit is running as designed, no leaks detected, no parts installed, job complete."

Dishwasher MODEL NUMBER KDTM405PPS0: Removed and replaced float switch assembly w11545764. Ran dishwasher; it filled and washed. Drained dishwasher. Dishwasher is working as intended. No leaks detected at times of service.

"Arrived on site. Customer played video of water on floor and opening deli door water leaking out,customer then played video of back of unit and no leaks from house connection or water line going to the refrigerator. Checked deli door seal good,checked all door seals good gaskets sealing to cabinet,opened deli drawer found excessive moisture on liner walls and on side walls uploaded picture,called tech support sent pictures and video customer provided,determined leak is coming from inside of the refrigerator,customer is having unit replaced and having appliance express out to document issue. Case 22075194"

"Arrived on site for unit not heating. Upon arrival, proceeded to check heater and found OL. All other thermostats and fuses read correctly. Proceeded to replace 279838 heating element. Tested unit snd now unit is functioning as designed"

"Arrived to 5211 for unit dripping water from dispenser. Upon arrival, proceeded to dispense water and found air pressure flowing first before water dispensed. Proceeded to dispense 1 gallon and found no drips. Suspecting water was not dispensing allowing air pockets to form internally, causing residual dripping. Unit is functioning as designed . No water leaks detected at this time . No parts needed. Vacant unit . No one available to sign"

"Arrived on site to inspect refrigerator WRS315SDHM13 with a loud compressor. Upon further inspection, I found the unit with power, but the compressor and fans were not on. I cycled power to the unit and placed it in diagnostics and tested. When the compressor and fans came on, I could hear the evaporator fan and is was somewhat loud, but normal for this model. I gained access to the evaporator and found a perfect frost pattern and no ice build up on the evaporator or around the fan blades. I found the gasket seals around the evap cover were smashed and causing little to no support from the evaporator heat shield, which over time will start to make a vibration noise. Using the sounds pounds prescreened for today's service, I placed the pads on the inside of the evap cover to provide better support and padding in between the shield and cover. Re-installed the evap cover and retested. The unit is much quieter and the builder arrived and approved of the noise. Unit is operating as designed and no water leaks observed during service, job completed. The home is a new build and vacant home. W11113654-4x"

"WTW8127LC0. Installed previously diagnosed parts: tub ring, dispenser drawer, softner assembly, load and go pump, and user interface panel. Ran unit through auto test; unit filled, drained, agitated, and spun. Washing machine is working as intended. No leaks detected at times of service."

"Ice machine KUIX535HPS01 was reported by the customer as not making ice. They had turned off the unit prior to service. I ran the unit through diagnostics, testing the mister and evaporator, and all passed. Conducted a cooling test, confirming the evaporator plate was cooling and freezing over. Reset the unit, instructed the customer on running the clean cycle, and started it with cleaning solution. Advised them to drain the reservoir after completion, refill, and run a second clean cycle to rinse. Unit is working as intended. NO WATER LEAKS OBSERVED DURING SERVICE."

"MGD7230HC3. Customer stated the dryer was taking several hours to dry a load of towels, even after trying multiple cycles. Set unit on timed dry, high heat; gas ignited but only for 5-7 seconds, cycling multiple times. Removed dryer vent and retested; cycle functioned properly with gas on for 20-25 seconds. Verified temperature reached 185?F, cycled off at 110?F; allowed three consecutive cycles. Issue likely in dryer venting, wall piping, or roof jack flap not opening properly. Advised customer accordingly. Dryer functioning as normal. No gas leaks detected at times of service."

Arrived onnsite with new gasket. Replaced right refrigerator door gasket. Replaced icemaker gasket. Used heat gun to form into place. Call complete

Arrived onsite WDT540HAMZ4 and found unit operating with failed control start button. Verifed issue and replaced control W11637581 to repair. Tested unit. Unit is now operating as designed. No leaks at time of service.

"Arrived onsite for unit tripping the breaker during preheat. WOES3030LS01, initiated burnoff to improve performance. Did not trip while onsite. Explained findings and solutions to the consumer. No parts. In good working order. Made report to Safety. 22017882"

"Arrived outside for microwave not heating. On arrival, confirmed, failure and upon further inspection.I found the capacitor and diode had both failed in the high voltage circuit causing unit to make a weird noise and not heat. I replaced w p w 10574736 capacitor and w 11256462 diode and found unit working as designed call complete."

"Arrived on site for range, not turning on. On arrival confirmed issue and breaker hit tripped. I replaced w 11707168. I've verified craig voltage and amp draw with photos and sd. Unit now works as designed without tripping, breaker, call complete"

"Was swapped to 3016. Arrived on site for washer running drain pump all the time. Confirmed once power is applied the drain starts onnits own. Found f8e1, f3e1, f2e1 as errors stored. Verified model and serial. Verified wiring to control is good, pressure hose is clear. Replaced main control. Recalibrated and ran automatic test. All working. Call complete"

Arrived on site for dryer showing clean vent message. Entered service and found no errors stored. Ran cycle and confirmed operation. Verified vent has a good draft. Unit is operating as designed. Call complete.

"Arrived on site to inspect range WFES3030RS0 oven tripping the breaker. Upon further inspection, I found the unit properly installed and the display showing the correct time. The customer advised that while using the oven on Bake, after a few minutes the breaker will trip. I pulled the unit out and gained access to the terminal block and wiring harness at the back of the unit. I found the power cord harness wires wrapped around each other at the junction box and corrected it. I removed the ground and performed a burnout on Bake at 500 degrees and the unit completed the preheat burnout. I reconnected thd ground and allowed the unit to cool then performed another burnout out on Bake at 500 degrees and the unit completed the 2nd preheat burnout. I allowed thd unit to heat for approximately 20 minutes and thd unit is operating as designed. I contacted Whirlpool Safety and spoke to Deb and advised of the complaint, my testings, and my findings. Case #21989176. I recommended that should the breaker trip again the customer needs to notify their builder to have the breaker replaced before calling it in for service. Job completed."

"Arrived on site to inspect washer MVW4505MW2 error codes. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill. I cleared the code and continued with testing and found when the valve is engaged, water leaks out for the top panel and down the front panel on the left side upper corner. When the unit began to drain, water began to back flow out of the stand pipe. I stopped testing and advised the customer of my findings. I inspected the valve and the fill tube and found calcium deposits built up on the openings of the fill tube causing the water to be sprayed out and poured into the tube assembly. I removed and replaced the inlet valve and calibrated the unit. Retested and the unit is operating as designed. Water continued to back flow out of the stand pipe. No water leaks observed at the end of service from the unit, job completed. W11513255"

"Arrived on site for refrigerator not cooling. On arrival confirmed issue, but upon further inspection found no UV dye. We're signs of a leak.But instead found a restriction in the dryer. I replaced w p w 10143759 and pulled vacuum and recharge system with 4.5oz of r134a. Found coil evenly frosting over an informed customer to allow twenty four hours to unit to cool call, complete."

"Arrived on site for a microwave that had not been reinstalled properly. On arrival reconfirmed issue and found the left side, mounting bracket, had come loose on the microwave and remounted unit and found it working as designed call complete."

Control will show f8e1. Went into diagnostics and found no stored codes. Customer says they have reset it. Found drain line pushed too far down. Out only 6 inches down drain. Replaced water valve as precaution. Verified operarion. Call complete

"Arrived on site for washer stuck in drain loop. On rival, I confirm the f3e1 error code in diagnostics and found pressure switch bad. I replace control board w11608056 and tested washer and found no leaks in unit, working as designed call, complete."

"Arrived on site for range, not turning on. On arrival confirmed issue and breaker hit tripped. I replaced w11707168. I've verified correct voltage and amp draw. Unit now works as designed without tripping, breaker, call complete"

Arrived onsite for unit canceling cycle and lid unlocking. I found two errors F0E3 Offbalance load and F0E9 Offbalance load pause. I ran a diagnostic cycle and unit tested good. Customer showed a video of it running and i saw the right front side under heavy load causing it to bang on the side panel. No oil. I explained to the customer the issue is a off balance load or a heavy load being used. I explained use and care and found no issues with unit. Call complete. No parts.

"Arrived on site to test unit WRSF5536RZ00 for not dispensing ice. Upon arrival customer stated ice dispenser does not work. Verified issue; ice bin full, ice door opens, but auger motor does not energize. Tested voltage, motor receiving proper voltage but remains inoperative. Replaced auger motor (W11202789). Retested; motor now engages intermittently. Thorough inspection revealed door switch not fully actuating closed causing voltage drop to motor. Will need spacer on top of ice maker housing for consistent switch engagement. Ordering part, rescheduled for 01/08.; ordrng 1 WP2177331 (Spacer)"

"Arrived on site to test unit WDF332PAMS0 for cycle not starting. Upon arrival customer stated buttons became intermittently unresponsive and now no cycle will start. Verified issue; control buttons did not react to input. Replaced control (W11683570). Retested; all buttons now respond correctly. Ran full test cycle; all components engaged properly. Unit is now running as designed, no leaks detected, job complete."

"Arrived to 5309 for washer not starting. Upon arrival, found washer tub full of water. Proceeded to access main control and found J2 connector disconnected. Checked incoming to control and found 123V. 20.6 ohms to the drain pump present. Connected connector and tested and now unit is functioning as designed. No water leaks detected at this time. No parts needed. Vacant unit. No one available to sign."

"Arrived on site to test unit UXT5536AAS4 for no power. Upon arrival verified proper voltage at outlet. Tested unit, no response from control. Measured at terminal block, only 45V present. Checked power cord resistance; hot leg 13 ohms, neutral open. Power cord will need to be replaced to resolve issue. No one on site for signature. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11609489 (Power cord) and 1 W11328673 (Capacitor) and 1 W10851619 (Control)"

Arrived onsite for unit not cooling. Upon arrival customer stated several days before we came out the unit started working again. I confirmed temps check good at 10 in the freezer and dropping and 37 exactly in the refrigerator. Due to the unit working as designed now and clearing itself out there is tests to see what failed or if anything failed. Unit operates as designed. Possible defrost issue. Call complete. No parts .

Arrived onsite for unit making noise. I found the blower wheel broken causing the noise present. I replaced the W11327190 BLOWER WHEEL and tested unit. Unit now operates as designed. Call complete.Unit 5319

Arrived onsite for previously diagnosed part. I replaced the W11396716 SUSPENSION RODS and tested unit. Unit operates as designed and no leaks present. Call complete.

"Arrived on site to inspect cooktop KCGS356ESS05 ignitors not turning off. Upon further inspection, I tested all of the burners and found them operating as designed. The customer advised that whennusing the far left burners and the middle burner that the back right burner ignitor won't turn off. I rested the unit and found that when using the middle burner, the knob must be turned all the way to the H to get the ignitor to stop arcing. I demonstrated to the customer how turning on one burner will cause all of the burner ignitors to arc. I advised the customer that the knob must be turned past the flame indicator and the arcing would stop. I adjusted the flames for the customer and retested all burners. The unit is operating as designed and no gas leaks detected during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the compressor failure, I evacuated the system and cleared it with nitrogen. I removed and replaced the compressor, access valve, and UV dye drier and vacuumed the system down to -30/0 psi. I installed 44oz of R600 refrigerant and allowed the system to equalize. Iplugged the unit in and tested and it is operating as designed and beginning to cool. I recommended that the customer allow the unit to cool for at least 24 hours before placing food items inside. No water connections to the unit, job completed. WPW10143759, W11506635, W11547313"

"Arrived onsite WED4950HW0vfor unit with complaint of one time event where the unit would run briefly and then pause itself, push to start, run and then pause after a minute or so. Determined most likely cause to be that at the time of the incident the dor was not securely latched allowing the clothing being dried to bump the door switch. Temps and airflow are good. Voltahe is correct. No parts."

Arrived onsite KOED530PPS00 and replaced failed console with f2e1 stuck key error with new console w11735107. Tested unit. Unit is now operating as designed. Advised customer on repair.

"Arrived on site to test unit WGD4850HW2 for squeak sound. Upon arrival customer stated unit makes a high pitched squeak every cycle.Verified issue, when cycle was started a high pitched squeak was immediately heard. Gained access to internal components and found pulley wheel seized. Proceeded to replaced idler pulley, belt and roller bearings using a repair kit (4392065). Reassembled and tested, noise has been eliminated and unit is now running as designed, no gas leak detected, job complete."

"Arrived on site (Unit B) to replace previously diagnosed part. Upon arrival installed bi-metal harness. Tested unit; all functions normal with no faults. Unit is now running as designed. Office to collect remaining fee from CC on file. No leaks detected, job complete."

"Arrived on site for unit not washing properly. Upon arrival, found manifold to the hanger not attached. Proceeded to replace W11573754 hanger and W11568642 manifold. Tested unit and now unit is functioning as designed . No water leaks detected at this time"

"Arrived to unit 404 was washer leaking. Upon arrival, found small tear on the bellow. Proceeded to replace W11578223 bellow. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

Arrived onsite for dryer with no power. I found the thermal fuse blown. I replaced the WP40113801 FUSE THRML and unit now runs as designed. Advised customer on getting the vents cleaned as there was lint build up. Call com0lrte.; O-emld tckt

Arrived onsite for door handle broken. I found the door handle not broken but loose and came off. I tightened the handles back on and the handle now holds as designed. Customer verified it operates as designed. Call complete. No leaks. No parts.

"Arrived on site. Unit shutting off after draining diagnosed a defective external drain pump,pulled unit out from enclosure found power cord connected behind dishwasher, dishwasher will need to be removed to replace drain pump,rescheduling job. ; ordrng 1 W11766555 (Hose drain)"

"Arrived on site. Opened left door found chute gasket seal missing,ice melting and leaking from container due to missing gasket seal,removed ice container ice in container, dumped out ice shut off icemaker. Tested right door operation good,door is closing as designed found ripped door gasket informed customer if right door is closed and then left door closes due to pressure and mullion right door can pop open,ordering fresh food door gasket and ice chute gasket seal,return appointment set for 1/8; ordrng 1 W10830274 (Gasket) and 1 WPW10287601 (Ice chute seal)"

"Arrived on site for washer stuck in drain loop. On rival, I confirm the f3e1 error code in diagnostics and found pressure switch bad. I replace control board w11603810 and tested washer and found no leaks in unit, working as designed call, complete."

"Arrived on-site for washing machine model WTW4816FW3 that won't start a cycle. Inspected unit and work area. Customer advised that the lid will lock and unlock but won't do anything else. She said it went off balance on a cycle, and she hasn't been able to get it to work since. Ran unit through diagnostics and found F2 E1 (control stuck key), F0 E5 (off balance load), and F5 E4 (lid not opened between cycles) error codes. Ran diagnostic cycle, manual testing, and several start cycles; all components worked and operated as designed. Advised customer they may have needed to cancel previous cycle before machine would work and reviewed use and care guide. Call complete. No parts were installed, and no leaks were present during service."

"Arrived on site for dishwasher showing f6e1. Found the touch pad does not respond to any buttons. Removed door panel. Found user interface has failed. Water damage evident. Verified no leaks or signs of leak frkm vent od dispenser. Replaced user interface. Verified operation. Advised customer to be carousel water does not leak onto control. Called techline to document.,case 22083556"

"Arrived on site for range, not turning on. On arrival confirmed issue and breaker hit tripped. I replaced w11696067. I've verified correct voltage and amp draw with photos and sd. Unit now works as designed without tripping, breaker, call complete"

"Arrived on site for drain issues. Found f9e1. Found wiring to drain pump bad. Replaced lower harness. Added clip to secure harness per bulletin. Ran automatic test cycle. All components pass. Found a leak coming from drain line. Ordering new drain line . Reset for Friday am. ; ordrng 1 W11244231 (Drain line), used 1 W11284522 (Harness clip) from stock"

Arrived on site for a microwave model WMH31017HS12 that is not heating. Inspected unit and work area. The customer stated that they heard a loud pop and then the microwave would not heat. I gained access to the interior and found all components in good condition besides the diode. I found the diode blown due to a crack on the side. I replaced the diode W11256462 and checked all door switches. I found all door switches making and breaking. I plugged the machine back in and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for a washing machine model MVW7232HC3 that keeps telling the customer to close the lid. Inspected unit and work area. I checked theblatchnand and found one of the latch switches broken, causing the issue. I found the lid and strike in good condition. Inreplaced the latch assembly W11700916 and tested the unit. The unit began to work and operate as designed with no leaks present during service. Call complete."

"Arrived on site for washing machine model WTW5057LW1 not starting cycles. Inspected unit and work area. Customer advised they had an off-balance load, and after trying to correct it, the unit wouldn't start again. I tested the unit and found the control reacting as if the door wasn't closed. I gained access to the latch and found it broken, causing the issue. I replaced the latch assembly W11513248 and tested the unit. The unit began to work and operate as designed with no leaks present during service. Call complete."

Arrived on site to replace freezer door damaged with rust. Replaced door and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed completed.

Arrived on site for unit not cleaning. Inspected unit found f4 e3 and f7 e1 sump and motor failure and no heat. Unit will need a new sump and motor assembly. Replaced sump and motor assembly and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for dishwasher not turning on. Inspected unit found unit not powering on tested voltage at junction box no power going to unit turned outlet on at switch customer did and then received power. While running test cycle me and the customer heard a arch sound at the switch and unit powered back of. Customer removed face plates at the switch and found issue was coming from switch arching out. Customer is gonna fix electrical issue causing dishwasher not working. No leaks present at this time job completed

Arrived on site for f8 e4 error float switch. Upon arrival inspected unit found f8 e4 error stored. Inspected float switch and tray no water ran test cycle and monitored for leaks no active leaks at this time. Customer stated after he power cycled unit it started working properly again. Possible bad float switch replaced switch and tested. Unit is functioning properly and as designed to. No leaks present at this time. Customer will monitor job completed

Arrived on site for unit leaking. Upon arrival inspected unit found over load error. Ran test cycle and monitored unit for leak but could not find active leak. Inspected pressure hoseand tub everything looks good. Customers stated that she has used the unit ten times since leak happened and it hasn't leaked since then. I cannot find active leak at this time. Customer will monitor job completed.

Arrived on site for drain pump constantly running. Upon arrival found unit unplugged plugged unit back in and drain pump kicked on immediately . Unit will need a new control. Replaced control and calibrated and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Electric dryer MED4500MW0. Verified unit was not heating; removed back panel. Checked thermal fuse, high limit thermostat, and heating elementall had continuity and tested good. Operating thermostat had no continuity. Ordering operating thermostat, Replaced timer W11685947 due to it not turning correctly and being hard to turn. ; ordrng 1 WP3387134 (Thermostat)"

"Serviced ice machine KUIX535HPS01 to address no ice production. Found the power button blinking on startup, indicating a faulty bin thermostat. Removed and replaced bin thermostat. Noticed the water valve humming but not functioning due to a faulty restrictor in the assembly, preventing water flow. Replaced water valve. Powered up the unit, observed the reservoir filling and water recirculating over the evaporator plate. Ice machine is now working as intended. No leaks detected at time of service."

"Arrived on cypher dry or not heating. On arrival I found the high limit cut off broken and the element grounded. I replaced 279838 and 279816 and found dreyer, working as designed call, complete"

"Arrived on site for no ice. Checked temp in icemaker housing reading 28 ran diagnostic E5 error,ran freezer evap fan test failed no air flow,removed evaporator cover fan not running. Replaced evaporator fan,ran fan test passed,power cycled unit ran diagnostic fans passed,ran harvest test passed ran fill test passed. W11575358"

"Arrived on site for a washer WTW4950XW3 not cycling. The unit would sense, fill and then drain. Found an F3E1 error for a pressure error. There was no visible issues with the pressure tube so I replaced the control w10480261 and calibrated it. Ran a full factory cycle without any issues or errors. Unit is operating as designed. No leaks detected while on site."

"Arrived on site for unit tripping breaker. Upon arrival, found marking on the breaker made by our last technician and marking is still there. Proof builder did not replace breaker upon Whirlpool recommendation . Called techline and spoke with Chris SR#22085727 to document call. Continued to check each load to ground and found no shorted components. Ran oven and did not trip breaker. Broil reads 15.8 and Bake reads 13.1 amps. Unit is functioning as designed. No parts needed."

"Arrived on site for dryer showing f2e2. On arrival, I confirmed an issue but found all the ribbons in the u I control connected properly and found the main control had lost detection of the ui. I replaced w 11782441 control and found error code removed and unit working as designed call complete"

Arrived onsite for drain pump constantly running. I confirmed when plugged in unit runs and a F3E1 present. Under s code S153EB I replaced the W11603810 CONTROL and tested unit. Unit no longer constantly drains and is operating as designed. Call complete. No leaks.

"Arrived on washer continuously draining. Unit moved to 3062, I confirmed when plugged in the unit drains and displays a F3E1 pressure sensor failure. Under s code S153EB I replaced the W11607637 CONTROL. Tested unit and it now operates as designed. Call complete. No leaks."

"Arrived onsite for gas leak KSGG700ESS7. Gas on and has been on for 3 weeks after the incident where the wall plug detector alarmed once. Customer called emergency services who detected a leak and advised repair. But gas was left on. Used wand to inspect and detected no leaks. Advised customer on findings, recommended putting plug in further from the cooking area in an adjacent room and suggested that a false positive is possible for a number reasons and a leak concerns can usually be corroborated with ones nose. Called safety and reported findings sr# 22024506"

"Arrived onsite for WRS321SDHZ13, unit 2344. Identified rusting on the doors and used Door LW10918659, W117900438 and W11223753 nameplate. Unit is now cosmetically correct. No signer available."

"Arrived onsite for WMH31017HS10 burnt diode. Verified failure of burnt diode, cause of failure due to grease arcing. Called safety and reported findings. MfrRef 22004610. No repair at this time."

"Arrived on site for a microwave model WMH31017HZ11 that is not heating after the unit made a popping sound. Inspected unit and work area. I found the unit it would turn on and start a cycle, but the noise was louder than normal, and the microwave would not heat. I gained access to the interior and found the diode blown. I checked all connections and door switches. I found all other components in good shape. I replaced the diode W11256462 and tested the machine. The unit it began to heat and operate as designed. Call complete."

Arrived onsite WFG505M0MS0 and found unit operating with failure to ignite consistently because the glow ignitor had slid out of its steel bracket and did not align with the ignition ports. Restored alignment and tested. Now unit is operating as designed. No Parts

Found control panel dead. Removed console and checked thermal fuse and found it open. Removed and replaced thermal fuse and powered oven back on. Control panel came on. Service oven to 350* and oven started to heat. Oven is working as intended. Part wpw1054555

"Verified ice maker not making ice, ice dispenser when activated and spurt of water comes out if water dispenser. Rails for pantry drawer are tight and bearing are worn. Ice buildup on bottom of freezer door. Freezer liner has been sealed with silicone and door closes properly. E5 error for ice water which is failed tce maker thermistor. Verified ice box fan is running. Ordering rails for pantry drawer, freezer door gasket and machine compartment wire harness. Isolation valve diode has failed. Will replace ice maker on return visit. ; ordrng 1 W10859326 (Dual harness) and 1 W10407216 (Gasket) and 1 W10499289 (Slide) and 1 W11759682 (Slide)"

"Arrived on site to test unit KFGD500ESS11 for overheating. Upon arrival customer stated unit displays 288? while internal temps reached over 500?. Verified issue; control showed 120? while thermocouple read 400?. Temperatures not tracking correctly. Recommend replacing both oven sensors and main control. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11620682 (Control) and 1 WP7430P044-60 (Sensor) and 1 W11430942 (UI)"

"Model KCED600GSS01 electric cooktop has separated from the frame that attaches to the box. The adhesive is worn out, so it cannot be reattached. Reordered cooktop w11051485 and will use foam insulation on return visit.; ordrng 1 W11051485 (Cooktop)"

"Cx stated that she turned off breaker to DW because it kept beeping. When she turned it back on, it stopped beeping and stopped flashing. Ran diagnostics and fault code was cleared. Based upon cx observations it was 8 blinks and cause and 4 blinks. Thus was an f8e4 fault code. Which is an open float switch. Removed toe panel and checked float pan and it had a small input of water but not enough to cause overfill fault. Ran unit and there were no signs of leaks. Ordering float switch assembly. SCHEDULE FOR FRIDAY but cx needs AM. If unable to schedule tech for AM cx said to schedule for next week. ; ordrng 1 W11545764 (Float switch)"

Arrived on site to install previously diagnosed part on a washing machine model MHW5630HC3. Inspected unit and work area. That replaced the user interface console W11325569 and tested the unit. The unit began to work and operate as designed. I advised the customer to keep an eye on the unit and to contact us if the issue persists. Call complete. No leaks were present during service.