Service History 163 - Appliance Express

We serviced a

JENN-AIR REFRIGERATOR

Model JBZFL30IGX10

Near Marion, Texas 78124

Andrey

Job Details: 06/18/2025

"Arrived on site to test unit for no ice production tested unit found water leaking inside ice maker freezing the gears, tested heater and found it frozen, replaced ice maker, applied grease around the gear and replaced fill tube, tested unit unit is now running as designed, if ice production stops again then the UI will need to be replaced with the updated software, at this time job complete installed W11646196, W11515313, WP542638"

We serviced a

JENN-AIR MICROWAVE

Model JMDFS24JL01

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 06/18/2025

Arrived on site to inspect unit for issue with console not producing any audible beeps when selections are made. Tested unit and confirmed there was no sound when pressing any buttons. Verified that the sound setting was enabled. Performed a control board reset. Retested unit and confirmed all buttons are now responding with audible beeps. Unit is operating as designed. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WFES3530RS0

Near New Braunfels, Texas 78130

Andrey

Job Details: 06/18/2025

"Arrived on site to test unit for tripping breaker, both elements and control was replaced already and the unit got the full burn off, but it started to trip again, found no issues with the harness or any loose wires, inspected bake element and found that it still has the silicone swedges, causing the moisture to get in, replaced bake element and pre heated unit to 500 degrees, explained to customer to keep unit at 500 for 2 hours to complete burn off, called safety to document, same SR# as in the file, if unit continues to trip breaker then the breaker needs to be replaced and documented with safety, at this time job complete installed W11182108"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near New Braunfels, Texas 78130

Andrey

Job Details: 06/18/2025

"Arrived on site to test unit for not working properly, tested unit found error code flashing and washer will not starting, customer stated that he wants no repairs done because the unit is being replaced job complete no parts installed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Buda, Texas 78610

Luis

Job Details: 06/18/2025

"Arrived on site. Ice bin full,removed some ice,ran harvest test passed ice dumped,ran fill test passed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN702MPA00

Near Austin, Texas 78731

Scott

Job Details: 06/18/2025

Arrived on site for dented frame on top panel. Wood panel will need to be transfered over to new frame . Visually inspected new frame . Frame is in good shape . Left grill frame with construction person . Contractor no on hand to sign ticket . Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW2

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 06/18/2025

"Arrived on site to inspect unit for not washing. Tested unit and found it was not filling with water. Upon further inspection, found the float switch stuck in the up position, causing the unit to falsely sense a full tub and preventing water intake. Secured the float back to the proper down position. Retested unit and confirmed it is now filling with water and the wash motor is circulating properly. Unit is operating as designed. Job complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS02

Near Austin, Texas 78730

Scott

Job Details: 06/18/2025

"Arrived on site for not making ice . Ran diagnostics all checked normal al but recirculation pump is humming but not moving water to chill plate . Replaced pump W11542867. Reran diagnostics, all checked normal. No water leaks detected at time of service. Job complete"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Austin, Texas 78746

Scott

Job Details: 06/18/2025

"Arrived on site ,replaced lid lock ,gearcase ,clutch slider .W11700916,W11449841 ,W10754448, W10734521. Ran calibration and diagnostics test wash. All checking normal. Nomwater leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Lago Vista, Texas 78645

Miguel

Job Details: 06/18/2025

"Arrived on site for dishwasher not draining. Found tub full of water and overflow switch up. Customer says it leaksmwhen running. This is due to too much water in tub cause bybnot draining. Vefified drain pump is working. Clogged inndrain line. F2e2, cleared codes. Removed dishwasher from counter. Found clog and cleared. Call complete. No parts."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Cedar Park, Texas 78613

Chris

Job Details: 06/18/2025

Arrived onsite to inspect dishwasher not draining upon further inspection found f9e1 ran diagnostics f9e1 is the only code customer also started the ui pro wash button is not working replaced drain pump W11412291 ordering parts Console &vent W11414073 w11622495 schedule follow up no leaks observed during service ; ordrng 1 W11622495 (Console) and 1 W11414073 (Vent)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF5333PZ02

Near Temple, Texas 76502

Robert

Job Details: 06/18/2025

Unit#3103 WRFF5333PZ02 Arrived on site for a Refrigerator having issues with the FC lighting. On arrival I seen the FC switch stuck i tried losing it up but switch has failed I replaced the switch and tested product is working as its designed . Nobody in the unit to sign off no water leaks visible from the main water supply.

We serviced a

MAYTAG DRYER

Model MED5500FC0

Near Temple, Texas 76502

Tyler

Job Details: 06/18/2025

"Arrived on site for dryer, not starting once Display was turned on. On arrival confirmed issue and found a relay on control not starting. I then replace control w11537215. found dryer working as designed call complete"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Round Rock, Texas 78664

Daniel A

Job Details: 06/18/2025

Arrived on site to install previously diagnosed and ordered part. I installed the tub mount and reassembled the unit. The dishwasher is now operating as designed. W11614118. No water leaks observed during service.

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near New Braunfels, Texas 78130

Andrew

Job Details: 06/18/2025

Arrived on site to test unit for tripping breaker. Replaced bake(WP9755770) broil(W10856603) and control(W11757145). Removed ground from terminal and heated to 500. Reattached ground and heated again to 500. Advised customer to allow to run at 500 for 2hrs. Documented with safety. Job complete. SR#7741760154

We serviced a

WHIRLPOOL OVEN

Model WFES3030RS0

Near Temple, Texas 76502

Robert

Job Details: 06/18/2025

WFES3030RS0 Arrived on site for a range with lighting issues. On arrival I verified light was staying on and the display was not responding I replaced the control and tested product . Product is working as its designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Cedar Park, Texas 78613

Chris

Job Details: 06/18/2025

Arrived onsite to inspect dishwasher not starting & starting on its on upon further inspection ran diagnostics found no errors removed panel found moisture replaced vent & control W11683480 W11682810 ran test cycles unit is working as designed no leaks observed during service

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Georgetown, Texas 78628

Brandon B

Job Details: 06/18/2025

Arrived on-site for the washer banging and making holes. Found no error codes. Also found a lot of gearcase oil under the unit. I'm ordering W11449840 gearcase. W11481722 actuater. W10721967 splutch. and W11239857 belt for return visit. No parts used. ; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Acuator) and 1 W10721967 (Splutch) and 1 W11239857 (Belt)

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Austin, Texas 78746

Scott

Job Details: 06/18/2025

"Arrived on site for dryer only heating on low settings . Ran diagnostics got f1-e1 error code . Replaced control W11728014. Ran temp checks and thermistor checked, both checked normal. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Georgetown, Texas 78628

Brandon B

Job Details: 06/18/2025

Arrived on-site for damaged ui. Verified the issue. I installed the ui panel(w11632709) and control(w11460908) and tested the unit. Everything is working as designed.

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near Hewitt, Texas 76643

Tyler

Job Details: 06/18/2025

"Arrived on site for washer rebuild. On arrival found unit had been moved to the garage. I replaced w10754448 clutch, w10734521 slider, w10811960 basket, w10512164 tub, w11027980 screws(6x), & w10902814 washplate, w10915701 rotor, w10915700 stator, w11393685 gearcase. Installed parts and informed customer to notify as if there are any issues once unit was reinstalled back in the home. Call complete"

We serviced a

MAYTAG MICROWAVE

Model MVWP575GW0

Near Round Rock, Texas 78681

Daniel A

Job Details: 06/18/2025

Arrived on site to inspect washer not starting a cycle and displaying an error code. Upon further inspection I placed the machine into diagnostics and observed error code F8E6 (no fill). I activated the valves and found the cold valves is seizing. I verified proper water supply from home. I replaced the inlet valve and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11205048

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV10

Near New Braunfels, Texas 78130

Andrew

Job Details: 06/18/2025

Arrived on site and replaced ice maker(W11692144) and control(WPW10317076). Unit cycled and filled properly. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Liberty Hill, Texas 78642

Lou

Job Details: 06/18/2025

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I plugged the unit in and allowed the three-way valve to open up, then evacuated the system and removed and replaced the compressor, access valve, and non-UV drier Also removed and replaced the condenser as it was beginning to rust and didn't want it to eventually rust through and leak. I vacuumed the system down to -30/0psi and then installed 4.50oz of R134a refrigerant and allowed the unit to equalize. I plugged the unit in and placed it in diagnostics, and tested the system in test 40. The unit is operating as designed, and my pressures are good. I recommended that the customer allow the unit to cool for approximately 48 hours before placing items back inside. No water leaks observed during service, job completed. W11548259, W11592010, OILLESS GAUGES"

We serviced a

JENN-AIR MICROWAVE

Model JMW3430DS01

Near Austin, Texas 78717

Daniel A

Job Details: 06/18/2025

Arrived on site to install previously diagnosed and ordered part per previous technician. I installed the convection fan assembly and reassembled and tested the oven. The oven is now operating as designed. W10853996

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Seguin, Texas 78155

Andrey

Job Details: 06/18/2025

"arrived on site to test unit for loud noise, tested unit found noise from the evaporator fan, ice maker fill tube leaking causing ice to accumulate on the fan scroll, removed ice and adjusted fill tube, unit is now running as designed no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Granite Shoals, Texas 78654

Lou

Job Details: 06/18/2025

"Arrived on site to inspect range cooktop flames. Upon further inspection, I tested all of the burners and found that when switching from medium to low, the flames were too high in the low setting. I adjusted each burner flame and retested, and the unit is operating as designed. No gas leaks detected during service, job completed. No parts installed."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Austin, Texas 78726

Daniel A

Job Details: 06/18/2025

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11603810"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Waco, Texas 76705

Tyler

Job Details: 06/18/2025

"Arrived on-site for washer, not starting cycles And randomly turning on. On arrival confirmed issue and upon further inspection, I found the control board had failed. And I replaced it with w11608056. I tested the washer and found it working as designed with no leaks, call complete"

We serviced a

WHIRLPOOL MICROWAVE

Model GT4175SPB2

Near Austin, Texas 78738

Leonardo

Job Details: 06/18/2025

"Arrived on site to inspect unit for issues with the door not opening and the display only showing lines. Removed the unit and disassembled it for inspection. Found the release button and door latch to be broken. Manually opened the door to run diagnostic tests and found that the unit is also not heating.The following parts will be needed for repair:Control board, Release button (black), Door latch, Magnetron, Capacitor, Diode. All components related to the high-voltage system will need to be replaced to restore heating functionality. Office to reschedule for return visit.Job not complete.; ordrng 1 8205507 (Control board) and 1 8205506 (Release button black) and 1 WP8205451 (Latch)"

We serviced a

JENN-AIR DISHWASHER

Model JDPSG244PS1

Near Canyon Lake, Texas 78133

Andrew

Job Details: 06/18/2025

Arrived on site to test unit for damaged console. Replaced console(W11632728) and completed diagnostics with no issues. Unit is now working as designed. Job complete.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Austin, Texas 78738

Leonardo

Job Details: 06/18/2025

Arrived on site to diagnose unit for not operating and making clicking noises when the microwave door is open.Pulled the unit completely out from the wall and placed it on the oven dolly to access the microwave components. Removed the covers and inspected the control board and wiring. Found the cavity sensor connection burned out and the blue wires melted. Replaced the switch harness. Tested the unit and all functions are operating properly. Reinstalled and secured the unit. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near Andice, Texas 78628

Brandon B

Job Details: 06/18/2025

Arrived on-site for a damaged door. Verified the issue. Installed the new door and nameplate. Took a picture. Used w11178521 and w11653626. Nobody is available to sign

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM11

Near Georgetown, Texas 78626

Brandon B

Job Details: 06/18/2025

Arrived on-site for 2 damaged doors. Installed both doors and the nameplate. Took a picture of the new doors. Used all parts. Nobody is available to sign

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Cedar Park, Texas 78613

Daniel A

Job Details: 06/18/2025

"Arrived on site to inspect dryer not starting. Upon further inspection, I found the dryer had no incoming voltage from the outlet. I found that the breaker had tripped at some point. I verified that the dryer was installed properly at the terminal block. I unplugged the dryer and attempted to reset the breaker, however the breaker continued to trip even without the dryer plugged into the outlet. There is a problem with either the breaker or wiring. I informed the customer that they will need to contact the builder and submit a service request for them to check or replace the faulty breaker. No parts installed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Seguin, Texas 78155

Andrey

Job Details: 06/18/2025

"Arrived on site to test unit for buttons not working, tested unit found most buttons not working, replaced panel and tested, unit is now running as designed job complete installed W11175576"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Seguin, Texas 78155

Andrey

Job Details: 06/18/2025

"Arrived on site to test unit for not cooling, customer stated that to get the RC to 38 she had to lower the temp, explained to customer that temps setting can be moved to desired level when ever needed, inspected evaporator found no issues with defrost system and explained to customer that unit holds about 2 cups of water in the reservoir and the rest will start coming out warm unit is running as designed no leaks detected job complete no parts installed"

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Leander, Texas 78641

Daniel A

Job Details: 06/18/2025

Arrived on site to install both upper and lower door trim and glass assembly due to bowing. I installed both parts and attempted to transfer the kitchen aid badge but it did not remove without damage to the badge. Will need ro order a name badge for lower door. W10839793. I am scheduling for 5/26. ; ordrng 1 W10839793 (Name badge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM13

Near Seguin, Texas 78155

Andrey

Job Details: 06/18/2025

"Arrived on site to test unit for broken bins, tested unit found 2 broken bins, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11239961"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Cedar Creek, Texas 78612

Joe Z

Job Details: 06/18/2025

"Arrived on site for not operating with lights on. Upon arrival , ran diagnostics and get F7-E2 variable speed wash motor failure. Ran a normal cycle and confirmed issue. Need to replace sump and motor. Ordering sump and motor. Office to reschedule ; ordrng 1 W11460946 (Sump and motor)"

We serviced a

WHIRLPOOL OVEN

Model WFC150M0EB3

Near New Braunfels, Texas 78130

Tim M

Job Details: 06/18/2025

"Arrived on site to test unit for not heating. Upon arrival customer stated unit only reaches about 135? and doesnt get any hotter. Tested unit, bake and broil both not engaging. Gained access to rear components, found L2 wire burnt on the power cord but unit is still receiving proper voltage at the terminal block. Engaged bake cycle and test elements, no amperage being pulled, voltage only present when testing element to ground on each side indicating L2 is not reaching the elements. Thermal fuse reading properly. Took resistance of L2 to the control, less than 1 ohm. Relays on the control have failed. Replaced control (W11122555) and tested unit, bake and broil are both engaging and unit is now heating properly. Advised customer to get power cord replaced. Unit is now running as designed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Buda, Texas 78610

Tim M

Job Details: 06/18/2025

"Arrived on site to test unit for broken agitator. Upon arrival customer stated agitator does not want to stay in position and falls out. Also clothes end up soaked at the end of every cycle, does not complete a final spin. Inspected agitator, found retention clips have broken off. Replaced agitator (W11614636). Entered diagnostics, found no stored error codes. Ran a test cycle with all components properly engaging. Inspected bottom end components, no damage. Suspension is not worn. Could not mimic issue. Ran a calibration cycle successfully. Advised customer to keep load sizes between 20-40% of the basket, also loads have to be sorted in order to prevent off balance issues. At this time unit is running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Waco, Texas 76710

Tyler

Job Details: 06/18/2025

"Arrived on-site for washer, not draining on arrival, confirmed issue. And upon further inspection, found, there was a clog in the drain line of the wall of the home. The customer was able to temporarily move drain line So washer could work as designed. Call complete"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Gatesville, Texas 76528

Tyler

Job Details: 06/18/2025

Arrived on site for dishwasher needing w11545334 manifold. On arrival installed part and found unit working as designed to call it complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Killeen, Texas 76549

Robert

Job Details: 06/18/2025

WRS588FIHZ04 Arrived on site from previous tech to install FC door . I removed old door and installed and tested new FC door product is working as its designed no water leaks visible from the main water supply.

We serviced a

WHIRLPOOL DRYER

Model WED5800BC0

Near Killeen, Texas 76549

Robert

Job Details: 06/18/2025

WED5800BC0 Arrived on site for a dryer not working. On arrival dryer had power but not operating I removed front cover and tested thermal fuse part had failed. I asked client when was the last time they cleaned the ventilation to their home and client said in eight years it's never been cleaned. I tested ventilation to clients home and it's in bad shape recommend client to get it cleaned ASAP. I replaced thermal fuse product is working as its designed.

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Copperas Cove, Texas 76522

Robert

Job Details: 06/18/2025

F5E3 MVW5035MW2 Arrived on site for a washer with lid locking issues. On arrival I ran diagnostic and found error code F5E3 I tried running a test but lid would not lock i replaced lid lock and tested product is working as its designed no water leaks visible from the main water supply.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Canyon Lake, Texas 78133

Andrew

Job Details: 06/18/2025

Assertiveness on site to test unit for error. Customer stated he informed whirlpool of extended warranty. Advised customer extended warranty would need to be contacted for dispatch.

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near San Marcos, Texas 78666

Andrew

Job Details: 06/18/2025

Airshow on site to test unit for frozen console. Cycled power with no success. Replaced console(W11659261) and unit is now working as designed. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Killeen, Texas 76548

Robert

Job Details: 06/18/2025

"WFES3530RS0 Arrived on site for a range tripping breaker. On arrival client stated the range would trip when they preheated the oven also client stated that the breaker has been tripped over ten times . I recommend home builder replace the gfci breaker. I replaced the control board, bake, and broil element then I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct. The product works as it's designed. Calling Whirlpool Safety Sr # 7741676495"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Harker Heights, Texas 76548

Robert

Job Details: 06/18/2025

"WTW8127LW1 Arrived on site for a washer not despenseing detergent. On arrival I ran diagnostic and found water not despenseing soap also washer is making sounds that are coming from the slider and stator. I have ordered parts, slider, rotor clutch, stator, and gearcase just in case also returning parts will be needed. No water leaks visible from the main water supply. I rescheduled client for 6/25/25; ordrng 1 W11510461 (Washplate) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11449841 (Gearcase)"

We serviced a

KITCHENAID OVEN

Model KOSE500ESS02

Near Austin, Texas 78735

Leonardo

Job Details: 06/18/2025

"Arrived on site to diagnose unit for display board error and shorted keypad error. Tested unit and confirmed both error codes were stored. Attempted to reset the board, but the error codes returned. Replaced the console and retested the unit. Unit powered on properly and successfully preheated to 350?F. Unit is now operating as designed. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WOES5030LZ01

Near San Marcos, Texas 78640

Andrew

Job Details: 06/18/2025

Arrived on site to test unit for error f3e0. Replaced oven sensor(W11598120) and control(W11649350). Tested to 350 with no issues. Unit is now working as designed. Advised customer to download app and connect to wifi to ensure software is up to date. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS3

Near Austin, Texas 78746

Leonardo

Job Details: 06/18/2025

"Arrived on site to inspect unit for a whistling sound during operation. Tested unit and confirmed the whistling noise occurred during the fill cycle. Inspected the water supply and found the water valve was only partially open, restricting flow and causing the sound. Fully opened the water valve to ensure proper water flow. Retested unit and confirmed the noise is no longer present. Unit is operating as designed. Job complete."

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Austin, Texas 78746

Leonardo

Job Details: 06/18/2025

"Arrived on site to inspect unit for door not closing properly and oven not staying on. Tested unit and found the oven door was overextended and hanging low, nearly touching the floor. This was preventing the door from sealing properly and causing the oven to shut off. Replaced both left and right door hinges. Reassembled unit, tested operation, and verified the door now closes securely.Oven is preheating and operating as designed.Job complete."

We serviced a

KITCHENAID OVEN

Model KOES530PSS00

Near San Marcos, Texas 78666

Andrew

Job Details: 06/18/2025

Arrived on site to test unit for door not even. Shimmed right side of unit about 1/8th of an inch. Unit now flush. Job complete. Contractor not present for signature.

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near San Marcos, Texas 78666

Andrew

Job Details: 06/18/2025

Arrived on site to test unit for watery filling while not in use. Found hot valve had sediment buildup preventing valve from closing properly. Replaced valve(W11513255) and completed diagnostics with no issues. No leaks detected at this time. Unit is now working as designed. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS4

Near Nolanville, Texas 76559

Robert

Job Details: 06/18/2025

"WFE525S0JS4 Arrived on site again for a range tripping breaker. I asked client if they contacted home builder to replace the gfci breaker but they didn't. I removed ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity , voltage and amp draw all readings are in range product is working as its designed. Client called home builder while i was on site and they setup an appointment for this Friday to replace breaker calling whirlpool safety Sr # 7741676780 no parts used."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HB04

Near Kyle, Texas 78640

Leonardo

Job Details: 06/18/2025

"Arrived on site to inspect unit for microwave not operating.Tested unit and found the control board is unresponsive and not allowing the unit to start. Also found the interior light not functioning, caused by a faulty harness and blown fuse. Ordering a new control board and fuse to complete the repair. Return visit scheduled for June 26; ordrng 1 W11325603 (Control board) and 1 W11188752 (Fuse)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM03

Near Austin, Texas 78744

Luis

Job Details: 06/18/2025

"Arrived on site for water leaking from icemaker. Diagnosed fill tube extension pushed against fill cup causing over spray to leak out fill cup,removed icemaker,trimmed and adjusted fill tube extension. Reinstalled icemaker ran fill cycle icemaker filled with no leaks. No one available for signature"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS02

Near Austin, Texas 78738

Luis

Job Details: 06/18/2025

"Arrived on site for thin ice. Ran a normal cycle pump shutting off water fill early,opened new pump found pump has marking of being used,installed a different pump ran diagnostic loud noise while recirculating water,installed another pump ran diagnostic passed,ran a normal cycle water filled pan correctly. Used w11542867; used 1 W11542867 (Pump) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Buda, Texas 78610

Tim M

Job Details: 06/18/2025

"Arrived on site to test unit for no power. Upon arrival verified issue, button do not react to input. No incoming voltage present. Inspected breaker and found it tripped. Reset breaker and instructed customer on how to reset. Tested unit, all functions have returned and unit is now running as designed, no parts installed, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ0

Near Mustang Ridge, Texas 78610

Tim M

Job Details: 06/18/2025

"Arrived on site to test unit for top rack issues. Upon arrival customer stated top rack keeps falling out of the rack, also cannot lift rack up and down. Tested unit, found track stop in open position. Closed track stop and tested, rack no long falls off the track. Inspected adjusters, found them calcified and not working properly. Replaced adjusters (W11545795) & (W11551541) and tested unit, unit is now functioning as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ11

Near Spicewood, Texas 78669

Luis

Job Details: 06/18/2025

"Arrived on site for water leaking. Found split in icemaker fill tube,uploaded pic,replaced fill tube line,ran icemaker cycle,icemaker filled with water no leaks,ran water dispenser passed no leaks. Left part with customer. W11415785"

We serviced a

MAYTAG WASHER

Model MVW5435PW1

Near Buda, Texas 78610

Tim M

Job Details: 06/18/2025

"Arrived on site to test unit for continuous running. Upon arrival customer stated towards the end of the cycle, unit will attempt to spin, then agitate, then spin again continuously. Will not shutoff unless cycle is canceled. Entered diagnostics, found F0E5 off balance load error code stored. Cleared code and started a test cycle, heard noises coming from the drive system. Inspected and found gearcase oil leaking and worn cam. Drive system is throwing unit off balance. Will need to order all parts for a gearcase rebuild. Ordering parts, no parts installed, rescheduled for 06/26.; ordrng 1 W11735316 (Control) and 1 W11675701 (HMI) and 1 W11550891 (Agitator) and 1 W11396716 (Suspension) and 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W11481722 (Actuator) and 1 W11026785 (Motor)"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near Mustang Ridge, Texas 78610

Tim M

Job Details: 06/18/2025

"Arrived on site to test unit for turning on after cycle is complete. Upon arrival customer stated unit has no issues currently. Tested unit, found all components properly engaging. Could not mimic issue. Unit is running as designed, no gas leak detected, no parts installed, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Austin, Texas 78750

Andrew R

Job Details: 06/18/2025

Arrived onsite for previously diagnosed parts. I replaced the fitting to the dispenser line and unit now operates and dispenses water as designed. No leaks confirmed. Call complete. Installed 1x FITTING 5/16 TO 1/4.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Austin, Texas 78753

Justin

Job Details: 06/18/2025

Arrived on site for unit not heating. Tested previously installed thermal fuse and hi limit fuse both ol again. Replaced both fuse and tested unit still not heating. Checked element found breaker 8n element. Replaced element and tested unit is now functioning properly and as designed to job completed

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Temple, Texas 76501

David Z

Job Details: 06/18/2025

Arrived on site to inspect washer for SP W11766193. Examined unit and found unit stuck in drain loop. Replaced control per service pointer. Tested and confirmed unit working as designed. Parts used - W11608056.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Lago Vista, Texas 78645

Miguel

Job Details: 06/18/2025

Complaint was that washer would not spinning out. Cusfomer says it happens on large loads. Testing shows no faults. Removed bottom cover and confirmed gearcae is leaking oil. Advised customer of findings. Office will call to schedule. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near Austin, Texas 78754

Justin

Job Details: 06/18/2025

Arrived on site to replace dented fridge door. Replaced door and tested unit is now functioning properly and as designed to job completed

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78748

James K

Job Details: 06/18/2025

"Moved to 1429. Arrived on site for unit stuck on Rinse. Upon arrival, checked error codes and found F2E1 stuck key, F7E1 basket fault, F7E7 motor unable to reach rpm and F8E1 long fill. Cleared codes. Inspected underneath unit and found a clumped piece of yarn stuck between cam and sliding assembly causing belt to tear. Proceeded to replace W10721967 splutch assy and W11239857 belt. Tested unit and now unit is functioning as designed. No water leaks detected at this time. Vacant unit. No one available to sign."

We serviced a

WHIRLPOOL FREEZER

Model WRT311FZDM02

Near Austin, Texas 78745

James K

Job Details: 06/18/2025

"Unit 331. Arrived on site for unit not making ice. Upon arrival, found ice maker gears not turning. Proceeded to replace W11729596 ice maker. Tested unit and now unit is functioning as designed. No water leaks detected at this time. No one available to sign. Tenant not home"

We serviced a

WHIRLPOOL FREEZER

Model WRT5418ZDM01

Near Austin, Texas 78724

Justin

Job Details: 06/18/2025

Arrived on site to repair previously diagnosed issue. Need do seal gap at fridge to prevent condensation. Upon arrival no condensation inside unit noticed previous tech findings. Sealed gap and checked temps everything checks out good. Unit is now functioning properly and as designed. No leaks present at this time job completed

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78723

Justin

Job Details: 06/18/2025

Arrived on site for unit making noises. Inspected unit disassembled maintenance witnessed could not duplicate sound ran unit multiple times with maintenance team. No noise present at this time customer will monitor job completed

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Cedar Park, Texas 78613

Chris

Job Details: 06/18/2025

Arrived onsite to inspect dishwasher not working upon further inspection ran diagnostics found F2e1 F5e1 f5e2 errors door stuck closed door stuck open after further inspection found control losing voltage replaced control W11683480 ran test cycles unit is working as designed no leaks observed during service

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Austin, Texas 78724

Justin

Job Details: 06/18/2025

Arrived on site for drain pump constantly running. Unit needs new control. Found new control broken inside box will need to order a new control. Ordering part office to reschedule ; ordrng 1 W11603811 (Control)

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS06

Near Leander, Texas 78641

Chris

Job Details: 06/18/2025

Arrived onsite to inspect cooktop not igniting no gas upon further inspection found unit is not getting any gas through gas line loosen gas line on house side advised customer on no gas unit is igniting

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78724

Justin

Job Details: 06/18/2025

Arrived on site for unit not draining. Inspected unit ran diagnostics unit took awhile to enter diagnostics. Once in diagnostics ran test cycle unit did drain. Not working properly in diagnostics after cycle completed unit drain pump would keep running after cycle was done until you opened lid. No error codes at this time. However unit is not functioning properly unit will need a new control ordering part office to reschedule ; ordrng 1 W1160381 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Manor, Texas 78653

Justin

Job Details: 06/18/2025

Arrived on site for unit not drying. Customer stated he didn't th8nk anything was wrong with the unit his wife is the one pointing out issue customer j6st wanted to have it serviced. Ran diagnostics checked for error codes no errors at this time. Ran test cycle and confirmed element heating also verified amp draw. Unit is functioning properly and as designed to. No leaks present at this time job completed

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS2

Near Austin, Texas 78733

Scott

Job Details: 06/18/2025

Arrived on site for soap not dispensing . Found customer has been opening and closing dispenser door from trigger mechanism under the door and not from lever on dispenser door . Also adjustable rack is not attached to lower rack and door handles loose . Installed lower adjustable rail and tightened door handle . No error codes and dishwasher is functioning properly . No leaks detected at time of service ; ordrng 1 W11579566 (Corner piece)

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Leander, Texas 78641

Chris

Job Details: 06/18/2025

Arrived onsite to inspect range tripping breaker upon further inspection replaced control bake & broil W10856603 W11182108 W11696067 ran burnoff at 500 with ground detached reattached ground ran second burnoff at 500 unit is not tripping breaker & working as designed

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near San Marcos, Texas 78666

Andrew

Job Details: 06/18/2025

Arrived on site and replaced console(W11029431). Unit is now working as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Manor, Texas 78653

Justin

Job Details: 06/18/2025

Arrived on site for long fill. Inspected found cold side on valve not working. Unit will need a new water valve. Replaced valve and tested unit is now functioning properly and as designed to. No leaks present at this time job completed in

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Spicewood, Texas 78669

Luis

Job Details: 06/18/2025

"Arrived on site for fresh food not cooling. Found fresh food at room temp,ran error test reading FA E1 fan error,ran diagnostic test 56 fan not running. Removed freezer evaporator cover disconnected cover checked for any obstruction on fan found no issues,installed cover ran test 56 fan powered on,ran test 41 good air flow to fresh food section. Ran test 56 again fan running. Reassembled unit powered unit on for normal operation good air flow to fresh food section. If issue continues would recommend replacing fan motor and main control."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506EBS05

Near Austin, Texas 78733

Scott

Job Details: 06/18/2025

Arrived on site for doors slamming hard when closing . Unit able to remove grille at top. Belive unit just need to be leveled so door can close easily with out slamming . Will need 2nd tech . No water leaks detected at time of service. Call to set return ; ordrng 1 2ndmanneeded

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Austin, Texas 78733

Scott

Job Details: 06/18/2025

"Arrived on site , replaced contol ,motor relay,actuator ,cap ,motor . Ran diagnostics and calibration . All. Checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL OVEN

Model WFES3530RS0

Near Temple, Texas 76501

David Z

Job Details: 06/18/2025

"Spoke with customer en route to destination. Customer unavailable at this time to drop in. Spoke with customer who said the unit was tripping the breaker still, after TGs repair. I advised the customer on the nature of the GFCI nuisance tripping, and that all Whirlpool recommended repairs have already been performed. Unit has new elements, new Control, and a 500 degree burnoff done. Called tech line who documented and agreed there are no other recommended repairs and the breaker is oversensitive and should be replaced with an updated model, or a different brand. SR7741802132. No need to reschedule, no further repairs needed for this job and its documented with tech line. Call completed."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Austin, Texas 78728

Andrew R

Job Details: 06/18/2025

"Arrived onsite for dual burner cycling on high. I found the limiter in the infinite switch to have failed and causing unit to cycle when set on high for the dual burners. I replaced the switch and unit is now operating as designed. Call complete. Installed WPW10434452 SWITCH, BURNER (M021A)."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Bastrop, Texas 78602

Joe Z

Job Details: 06/18/2025

"Arrived on site for not operating and water in tub. Upon arrival , inspected unit and found water in tub. Ran diagnostics and get error code F9-E1 long drain. Raised unit to inspect drain pump. Found broken harness . Replaced harness W11643701. Test unit and still will not operate. Ran diagnostics again and now get F3-E2 pressure system fault. Replaced control W11513246 and latch only clicks. Replaced latch W11513248. Test unit by running a normal cycle . Unit is now operating as designed. No leaks present . Job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Austin, Texas 78758

Andrew R

Job Details: 06/18/2025

Arrived onsite for door locked and no operation occurring. I found the door latch harness to have broken off and will need replacement. Return with latch and ordering W11557918 HRNS DOR to continue with repair. No leaks present. Unit is not hooked up.; ordrng 1 W11557918 (HRNS DOR)

We serviced a

KITCHENAID MICROWAVE

Model KMMF330PSS00

Near Austin, Texas 78759

Andrew R

Job Details: 06/18/2025

"Arrived onsite for unit showing F7E9 error. Unit would not throw the error code while onsite however, spoke with PR and fan motor checked good. Only thing that can be causing this is a failed sensor on the main control. Will need to order W11662700 Main Cntrl and office needs to RS as the control is PSP. no parts installed.; ordrng 1 W11662700 (Cntrl Main)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Pflugerville, Texas 78660

Andrew R

Job Details: 06/18/2025

Arrived onsite for range LF burner not igniting properly. I found the burner cap on wrong and the orifices to have debris. I cleared the orifice and reset the burner cap. Unit now ignites as designed and flame looks good. Call complete. No gas leaks. No parts installed. I informed the customer about keeping debris out of the orifices.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Austin, Texas 78759

Andrew R

Job Details: 06/18/2025

Arrived onsite for unit constantly draining. I confirmed unit will drain even with the water pressure line off and canceling the cycle. Per service pointer W11766193 I replaced the control as the sensor has failed. Unit will now run cycles and no longer constantly drains. No leaks. Call complete. Installed W11603811 CNTRL-ELEC.

We serviced a

JENN-AIR REFRIGERATOR

Model JBSFS48NMX00

Near Horseshoe Bay, Texas 78657

Lou

Job Details: 06/18/2025

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice bin full of ice and the ice tray full of ice as well. I cleared the ice below the shutoff arm and the ice maker began to harvest and it dispensed the cubes into the bin and filled with water. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM11

Near Georgetown, Texas 78626

Brandon B

Job Details: 06/18/2025

Arrived on-site for a damaged door. Verified the issue. Installed the new door and took a picture. Nobody is available to sign

We serviced a

WHIRLPOOL VENTHOOD

Model WVU37UC6FS

Near Georgetown, Texas 78628

Brandon B

Job Details: 06/18/2025

Arrived on-site for vent hood fan making sounds. I verified the noise. Removed the blower and found the housing is creased and making the humming sound. Tried to adjust it but it's still making the sound. Advised the customer to contact the builder since this is an installation issue. No parts used.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Temple, Texas 76504

David Z

Job Details: 06/18/2025

"Arrived on site to diagnose refrigerator not cooling in either compartment. Tested unit and found compressor comes on with start load, but does not transition to run and shuts off. Replaced start device to resolve. Verified compressor comes on and stays on properly with new start device. Unit working as designed and cooling. Repair completed. Parts used - W11615506W11615506."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS

Near Bastrop, Texas 78602

Joe Z

Job Details: 06/18/2025

"Arrived on site to install previously ordered parts. Replaced outer glass W1176456, handle W10894054, screws W11428245 and name plate W11178521. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ09

Near Smithville, Texas 78957

Joe Z

Job Details: 06/18/2025

"Arrived on site to install previously ordered parts. Replaced container W11244434, coupling WP220458, and mounting plate WPW10293212. Job complete"