Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8238 customer reviews

Paul R.

Paul R.

WASHER GE GUD24ESSJ0WW Arrived onsite for the washer that leaks water from the inside while filling. I found water spraying everywhere between the fill valve and the inlet assembly. I removed both and inspected them. I could not see where the water was coming from. There were no obvious cracks. I replaced the fill valve and the inlet assembly and tested the unit. The unit works as designed and there were no water leaks present after testing it. Call complete.

Near Cushing Dr, Round Rock, TX 78664
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF3330PAHS3 "Arrived on site and set dishwasher into a diagnostic cycle and did not find any saved error codes. Ran a diagnostic cycle and heating element is on at the end. Customer is using rinse aid correctly in dispenser. Discussed drying expectations on metals, glass, ceramics versus plastics. Dishwasher is operating as intended, no water leaks from connections at time of service, job complete"

Near Yaupon Loop, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSSS48FMX00 "Arrived on site to install previous diagnosed parts. Pulled unit out to gain access to tubing and compressor.Recovered remaining refrigerant in system. Removed contaminated compressor, drain heater, evaporator and filter drier. Installed new parts. Vacuum system down to you recommend the specs. Added 6.5 ounce of refrigerant from unit. Tested cooling operation while monitoring pressure gages and frost pattern on evaporator. Found all working as designed. Assembled unit and installed. Leveled unit with cabinet. Tested ice maker cycle and monitored fill. All tested good, no water leaks present.

Near Chancellroy Dr, Austin, TX 78759
Arthur B.

Arthur B.

VENTHOOD WHIRLPOOL UXT5230BDS1 Arrived onsite for customer complaint of venthood light cracked. Found ceramic holder in housing cracked not allowing bulb to sit. Removed and replaced light assembly. Reassembled and tested. Light works as designed. No other issues found.

Near Eire Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for customer complaint of dishwasher getting error code F2E2 (UI Error). Confirmed issue. Unit will need w UI Housing Assembly Complete repair.. All water connections were dry at time of service.; ordrng 1 W11368911 (UI CHIPSET)

Near Winter Wren Way, Pflugerville, TX 78660
Arthur B.

Arthur B.

RANGE WHIRLPOOL WGE745C0FS00 "Arrived onsite for customer complaint of freestanding range element sparking on RF element. Removed top and found cool shorted. Removed and replaced element, reassembled and tested. Element now work as designed. No other issues found."

Near Flag Stone Dr, Killeen, TX 76542
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job for complaints of ice build up in freezer. During testing found that the door gasket was not installed properly from factory causing the door to close properly causing the issue. Reinstalled door gasket and tested good no leaks detected complete.

Near E 6th St, Austin, TX 78702
Thomas L.

Thomas L.

REFRIGERATOR JENN-AIR JFI2089WES9 Arrived on site for no ice condition. Found that the icemaker was jammed because it is overfilling. Replaced overfilling icemaker and new icemaker cycled properly. All water connections are dry.

Near Star Mountain Ln, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job to install customer provided door. Installed new door and tested good and no leaks detected. Complete

Near E 6th St, Austin, TX 78702
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job to install customer provided door. Installed new door and tested good and no leaks detected. Complete

Near E 6th St, Austin, TX 78702
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise the unit was making. It should under like a chatter noise; something hitting on something else. I placed the unit in diagnostics and tested to see if I could duplicate the noise and could not. I removed the back panel and inspected the compressor and condenser fan ad fund no unusual noises. I removed the Evap cover and inspected the evaporator and it had a good frost pattern and there was no ice built up on the Evap or the Evap fan motor. Using the sealant/mastic prescreened for today, I placed some in between the condenser coils and the support bracket at the front of the unit due to the styrofoam being pinched and possibly allowing the coils to rattle on the bracket. No water leaks observed during service, job completed."

Near La Dera Dr, Andice, TX 78628
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived on site and replace UI. All checks good. Unit is now operating as designed.

Near Nueces St, Austin, TX 78705
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW1 Arrived on site and adjusted the blower housing. All checks good. Unit is within normal range.

Near Nueces St, Austin, TX 78705
Lou S.

Lou S.

REFRIGERATOR KITCHENAID WRV986FDEM00 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the deli control and the UI. Unplugged the unit then plugged it back in and tested operations. Unit is operating as designed. No water leaks observed during service, job completed."

Near Hatch Rd, Cedar Park, TX 78613
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT519SZDM00 "Arrived on site for cooling issues . Unit is in maintenance garage. Plug the unit in, did not come on. Replace start relay compressor is now functioning.

Near Davis Ln, Austin, TX 78749
Al R.

Al R.

REFRIGERATOR WHIRLPOOL ED5PVEXWS06 Arrived to fix previous repair.Unit now works as designed Job complete

Near Jackson Dr, Harker Heights, TX 76548
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for “unit not cold enough/freezer door not closing/sealing correctly” complaint. Unit specter unit and found freezer door gasket off of bottom of door and ice built up in freezer compartment. Removed and replaced freezer door gasket. Will need to order and install both freezer door brackets. Return for repairs on 09/16. No leaks detected, at time of service. Instructed customer to shut off unit and open freezer door, 24 hours before repair visit.; ordrng 1 W10625069 (bracket LEFT) and 1 W10625070 (bracket RIGHT)"

Near Hogeye Rd, Manor, TX 78653
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTM384ESS3 "Arrived on site and inspected dishwasher and found valve is stuck open and water is constantly filling tub. Replaced water valve and dishwasher is now operating normally. No water leaks from connections at time of service, job complete"

Near Beverly Ln, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR FRIGIDAIRE FRS3R5EMBC Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found water from icemaker fill splashing over fill tube and dripping onto evaporator fan due to design of fill tube. Adjusted fill tube to help prevent issue and all is working properly at this time. No leaks were found at time of service.

Near St Andrews Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Unit will also need the user interface to correct issue ordrng 1 WPW10503278 (refer elect cont brd)

Near Fannin Ct, Georgetown, TX 78633
Al R.

Al R.

RANGE KENMORE 911.6327189 "Arrived to inspect range not heating on surface burners.Confirmed the complaint and lifter the top cover and photographed the badly burned and damaged harness.The control is also needed.The unit will require surface burners, recepticals 4 ordrng 2 WB30X253 (RANGE SURFACE ELEMENTS )s and 2 WB30X254 (6” BURNERS)s and 1 WB36T10039 (CONTROL PANEL

Near Dakota Trce, Harker Heights, TX 76548
Lou S.

Lou S.

OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect oven control panel. Upon further inspection, I found the unit UI display not on. I pressed the home button and the display lit up with two black lines and several red, blue, yellow dots. I contacted Techline and spoke to Mark and advised of my findings. Mark advised that there is nothing documented for the different colored spots, but to check connections and if all are good, replace the UI console. He provided File #7725840786. I removed the UI console and checked the connections and all were good. I replaced the UI console and tested and the unit operated as designed. Job completed."

Near Sunset Vista Dr, Georgetown, TX 78628
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for “not coming on” complaint. Inspected unit and found large amount of food waste. Cleared waste. Pump/motor was locked up. Removed and replaced pump/motor assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Unit was not mounted."

Near E Parmer Ln, Austin, TX 78754
Paul R.

Paul R.

VENTHOOD WHIRLPOOL WVW57UC6FS2 "Arrived onsite for the vent hood that the fan stopped working. I found the capacitor checking good and showing 12.4mf. I could spin the blower wheel and the unit would start but otherwise it would only hum sometimes depending on where the motor stopped.. Need to replace the blower.. Ordering C-Notes, WPW10291577 MOTOR-FAN.; ordrng 1 C-NOTES (PSP ITEM SHOWING 0 IN STOCK. THE OFFICE NEEDS SCHEDULE THE RETURN VISIT.) and 1 WPW10291577 (MOTOR-FAN)"

Near Brandon Ct, Round Rock, TX 78681
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for customer complaint of French door refrigerator not making ice and beeping constantly. Found unit LED lights shut on and off and resets. Found HV control board faulty and ice maker stuck mid harvest. Unit will need new HV control board and ice maker. Removed and replaced HV control board. Reassembled and tested. Unit now works as designed. No other issues found. All water connections were dry at time of service."

Near Silent Harbor Loop, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 Arrived on job for complaints of refrigerator making noise. During testing found that the condenser fan was causing the noise. Adjusted condenser fan and noise is gone and no leaks detected. Complete

Near W Slaughter Ln, Austin, TX 78749
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite and found unit operating safely. found unit had thrown an emergency drain at one time. No other issues. No burning.

Near Crockett St, Austin, TX 78704
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRB322DMBM Arrived on job for complaints of ice maker making too much ice not turning off. During testing found that ice maker is not working properly not indicating that the bin is full. Replaced ice maker and it tested good no leaks detected. Complete

Near Triboro Trail, Austin, TX 78749
Al R.

Al R.

OVEN WHIRLPOOL WFE550S0HZ1 Arrived to inspect range.Confirmed the complaint and checked voltage at the wall and the back of the unit.Confirmed it was the control.Removed and replaced the control.Reassembled the unit and unit began operating as designed.

Near Downing St, Belton, TX 76513
James C.

James C.

RANGE WHIRLPOOL MEW6630DDS "Arrived on site and tested operation. I found that the bake button for upper and lower not working as well as the 2,8,4 and 0 buttons. Touch panel has shorted causing failure. Installed new console and tested operation. Unit tests good. Job complete"

Near Mustang Mesa, Liberty Hill, TX 78642
Brandon C.

Brandon C.

WASHER GE GTW750CPL1DG "Arrived on site for customer complaint of unit getting out of balance, I replaced rods, unit tested good."

Near Cats Eye Cove, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Arrived on site and customer stated unit has all of a sudden started making ice. Tested temps and found freezer at 5 degrees and set at 2. Fresh food at 34 when set to 37. Set freezer to 0 degrees. Unit tests good at this time. Job complete

Near TX-29, Burnet, TX 78611
Paul R.

Paul R.

RANGE WHIRLPOOL WFE320M0ES1

Near Gabriel Mills Dr, Round Rock, TX 78664
Scott  M.

Scott M.

RANGE JENN-AIR JJW9830DDS31 Arrived on site for smoking and burning smell. Ran diagnostics. All checked good . Did find a lot of juice from a cobbler stuck to bottom liner . When preheating found would smoke quite a lot . Couldn’t find any saftynhazzard with unit itself . Job complete .

Near Braemar Cove, Austin, TX 78747
Andy  B.

Andy B.

WASHER MAYTAG MHW6630HW0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Majestic Ridge Rd, Austin, TX 78738
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF540PADM3

Near Casanova Ave, Pflugerville, TX 78660
Al R.

Al R.

WASHER MAYTAG MVWX500XW0 Arrived to inspect burning smell.Check unit and unit has a small burn mark at the motor harness.All water lines were dry at the time of service Job complete

Near Lockridge Loop, Fort Hood, TX 76544
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBFN502ESS02 "Arrived on site for customer complaint of unit not cooling, found compressor running, and all fans working, found sealed system leak. Ordering compressor, evaporators, condenser, 3way valve, drier, and access valves. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE) and 1 W10524054 (evaporator) and 1 W10552972 (evaporator) and 1 W10591457 (condenser) and 1 W10735008 (heater-pan) and 1 W10898644 (compressor) and 1 WPW10143759 (dryer)"

Near Lynx Cove, Blanco, TX 78606
Thomas L.

Thomas L.

REFRIGERATOR LG LFX25991ST.ASTCNA0

Near Sandpoint Cove, Austin, TX 78717
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site for “door popping out and not coming on” complaint. Per my previous diagnosis, removed and replaced hinges, latch, strike and door switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Lansdowne Rd, Austin, TX 78754
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for unit not drying, ran diagnostics and found F7e1 for heater circuit. Found control good. Found heat below ohms range. Replaced heater and tested good. No leaks on site"

Near Cascada Lane, Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and found drain pump has failed, replaced drain pump and washer is now operating properly. Found small metal blades in old pump. No water leaks detected at time of service, job complete."

Near Lockener Ave, New Braunfels, TX 78130
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and replaced evaporator motor assembly and bracket diagnosed by previous technician, turn cooling back on and recommended that customer monitor refrigerator for the next 24 hours to ensure it is cooling properly. No water leaks from connections at time of service, job complete"

Near Pinotage, New Braunfels, TX 78132
Joseph C.

Joseph C.

RANGE AMANA AGR5330BAS3 "Arrived on site for “light bulb melting in oven” complaint. Inspected unit and no bulb was present. Cooktop was loose. Reattached cooktop. No leaks detected, at time of service."

Near Sligo Dr, Austin, TX 78754
Brandon C.

Brandon C.

OVEN WHIRLPOOL KDRS483VSS04 "Arrived on site for customer complaint of unit burner top igniting every burner, found loose burner cap, unit tested good after adjusting burner cap."

Near Bernia Dr, Austin, TX 78739
Joseph C.

Joseph C.

WASHER GE GTW460ASJ0WW "Arrived on site for “loud noise, during spin cycle” complaint. Inspected unit and found auger assembly loose and worn out and basket loose. Will need to remove and replaced gearcase, washplate and auger. Needs authorization and needs two hours. No leaks detected, at time of service. Office will need to set return schedule, due to parts requested, need for authorization and time requested.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 WH38X27407 (platform trans asm k) and 1 WH43X25448 (auger asm)"

Near Thome Valley Dr, Del Valle, TX 78617
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to replace previously ordered parts. Upon inspection of unit found full defrost failure on RC evaporator. This is caused by a miscommunication between sensors and controls. Due to icemelt pantry control and pantry wiring harness damaged as well. Main control, URI, RC evaporator harness, pantry control, and left side pantry door will all need to be replaced to complete repairs. Advise homeowner on wait time for doors and that office will need to set a return appointment when doors being shipped.; ordrng 1 W10815668 (dor-fip bl) and 1 W10894103 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 WPW10675033 (cntrl-elec)"

Near Alva St, Thrall, TX 76578
Scott  M.

Scott M.

MICROWAVE MAYTAG MMV4205DB1 Arrived on site for clock / display not working . Found unit was in energy saving mode . Took unit out of saving mode . Job complete .

Near Quernus Cove, Austin, TX 78735
Lou S.

Lou S.

WASHER MAYTAG MVWX500BW0 "arrived on site to inspect washer not stopping. Upon further inspection, the customer advised that the unit, once started, will finish a cycle and continue with another one without stopping. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. I tested the unit manually and the fill valve, drain pump, agitate and spin all functioned properly. After getting authorization from the office, I removed and replaced the main control and calibrated the unit. Retested and the unit operated as designed. No water leaks observed during service, job completed."

Near Marimba Trail, Austin, TX 78729
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4955HW1 Arrived on job for complaints of washer not advancing to the next step. Ran diagnostics and washer tested fine but found that there is no cold water being supplied instructed tenant to let the leasing office know and to send out maintenance to repair plumbing. Complete. No leaks detected.

Near W William Cannon Dr, Austin, TX 78745
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrive on site for no ice condition. In step 17 of diagnostics the control showed that the icemaker thermister was open therefore could not cycle. Replaced ice maker and icemaker cycled properly. All water connections are dry

Near Ranch House Cove, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR FRIGIDAIRE FFTR1821TW5 Arrived on site and installed new freezer gasket. Ensured proper seal and cleared ice build up. Unit tests good. Job complete

Near Ranch Rd 1431, Marble Falls, TX 78654
Kevin B.

Kevin B.

RANGE AMANA AGR5330BAS3 "Arrived on site and replaced temperature sensor, started preheat on 350 and it reached 430 degrees when chimed and when burner turned off. Temp then dropped to 295 before reigniting. (Temp average 362.) Then reached 400 then dropped to 295 again (temp average 347.5) Oven is now operating properly, Job complete"

Near Yellowbark St, , TX 78610
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for clean light flashing 2-2 code . Ran diagnostics and found UI failing / stuck keys . Replaced UI and ran diagnostics check all checked normal . No water leaks detected at time of service. Job complete

Near Back Bay Ln, Austin, TX 78739
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSCS25FVMK01 "Arrived on site for no display at dispenser and and ice issues. Ran diagnostics on optics for icemaker diagnosed failed optics through diagnostic test on blinking led. Removed dispenser display good voltage to,display diagnosed faulty dispenser control. Installed new optics passed diagnostics,installed new display control unit working as designed,water and ice dispenser.

Near Scull Creek Dr, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for refrigerant leak. Replaced evaporator,compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Coventry Ln, Austin, TX 78723
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW4616FW2 arrived onsite for unit not starting spin or wash, found latch faulty, replaced latch and tested good. No leaks on site"

Near Spyglass Dr, Austin, TX 78746
Thomas L.

Thomas L.

REFRIGERATOR LG LFX25974SW/05 Arrived on site for condensation. Found control was not allowing fan to run at the proper times when needed. Replaced control per manufacturers recommendation.

Near Longhorn Trail, Georgetown, TX 78633
Al R.

Al R.

WASHER MAYTAG MVWX655DW1 Arrived to install previously ordered parts.Removed and replaced the motor and capacitor.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Glenhaven Cove, Temple, TX 76502
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Inspected unit and work area. Found screws missing from back panel. Found unit unplugged at time of service. Performed diagnostics and measured amp at compressor and found at .8 amps. Performed diagnostics mode and test FC and RC thermistor and both passed. Found no frost pattern developing. Possible leak in evaporator. Requesting customer to leave unit running. Please allow 2 hours for repair. Office to schedule appointment when ETA is available on parts.; ordrng 1 SEENOTE (2 HRS AND SCH APT) and 1 W11256565 (EVAPORATOR )

Near Blazing Star Trail, Cedar Park, TX 78613
Andy  B.

Andy B.

OVEN KITCHENAID KODE500ESS02 Arrived on site for oven with F2-E0 error code. Tested and inspected unit and found Failed UI. Removed failed part and replaced with new. Tested unit and found blower fan is not working properlyNo other repairs are to be done at this time.

Near Woodside Terrace, Austin, TX 78738
Paul R.

Paul R.

WASHER ROPER RTW4516FW2 Arrived onsite for the washer that is not spinning the clothes out. I ran auto diagnostics and the unit completed the cycle and worked as designed. I checked stored error codes and found an 7E7 & F0E2. I checked the resistance on the motor windings and found the motor within specs. I found the capacitor weak, Call complete.

Near Burnet Rd, Austin, TX 78758
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL KDTE104ESS1 Arrived on site words unit not dissolving soap. Tested unit and could find no problem. All water connections are dry.

Near Montalcino Ln, Georgetown, TX 78628
Clif L.

Clif L.

WASHER LG WM2016CW Arrived on site to diagnose a washing machine that is turning off and not turning back on. Found main control shorted out. Control will need to be replaced to complete repairs. Office will need to set return date due to part availability; ordrng 1 EBR32268001 (CONTROL)

Near Brookhollow Terrace, Georgetown, TX 78626
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for unit leaking, inspected unit and found water coming from drain hose connection. Secured drain connection on back of unit and filled unit. No leaks on site"

Near N Hills Dr, Austin, TX 78731
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to replace dispenser control for refrigerator. Replaced control and tested unit. Found all is fully functional at this time. No leaks were found at time of service.

Near Landmark Inn, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for cooling issue. Found evaporator incased in ice,called tech support due to ongoing issue,gave history on repairs

Near Torrington Ct, The Hills, TX 78738
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "arrived on site to install previously diagnosed and ordered part. Due to the harness being damaged at the bottom hinge, I removed and replaced the left FC door and tested. Unit operated as designed.No water leaks observed during service, job completed."

Near Winners Ct, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSC23C8EYW02 "Arrived on site for dishwasher and was informed that refrigerator also needs service. Tested and inspected unit and found failed thermistor and evaporator motor.Ordering parts Instructed customer to defrost unit 48 hours before service. Informed on you to do so safely. Customer signed waiver. No water leaks present at time of service. ; ordrng 1 W10316760 (THERMISTOR ) and 1 WPW10453428 (MOTOR AND COVER ASSY)"

Near Audane Dr, Austin, TX 78727
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for unit not dispensing water and frost in freezer, found water issue to be from filter, checked all Connections and checked good, replaced filter customer supplied by customer and tested good. Found drain in rear needs to be sealed with sealant/ grey putty, can not find part number for also rails would need grease but can’t find part number as well. need parts find ; ordrng 1 CNOTE (PART FIND, SEALANT/ CLAY ) and 1 CNOTE (OFFICE RS )"

Near Goeth Cir, Austin, TX 78746
Al R.

Al R.

DISHWASHER KITCHENAID KDTE204DSS0 Arrived to install previously ordered parts.Removed and replaced the pump and motor and drain hose as previously diagnosed.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete

Near FM2843, Salado, TX 76571
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived on site and found unit door misshapen. Ordering door to repair. Sealed will also be needed for a gap on return. ; ordrng 1 LW10642551 (dor-fip)

Near Dessau Rd, Austin, TX 78754
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JFC2089WEP11 "arrived on site inspect refrigerator gaskets. Upon further inspection, I found that the right RC door gasket was torn and badly damaged and allowing cool air to escape. There is condensation on the mullion due to this. Also found that the left RC door gasket was torn at the top right corner. After obtaining authorization, I removed and replaced both RC door gaskets and using my heat gun I shaped the gaskets to the door/cabinet. Tested the doors and they are sealing correctly. No water leaks observed during service, job completed."

Near Rainy Creek Ln, Cedar Park, TX 78613
Kevin B.

Kevin B.

DISPOSAL WHIRLPOOL GC1000PE4 arrived on site and found no operation from disposal, replaced it and it will now operate properly but switch to turn it off anon her to be malfunctioning and will not turn off. Switch/outlet will need to be corrected to complete repair. Job complete"

Near Springtown Way, San Marcos, TX 78666
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE704DWH0 "Arrived on site for dishwasher not operating. Tested and inspected unit and found failed control panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Audane Dr, Austin, TX 78727
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE FPRH19D7LF1 "Arrived on site for customer complaint of leak, found clog in defrost drain line, I cleared drain line, unit tested good."

Near Chimney Valley Rd, Blanco, TX 78606
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KCED600GSS00 Arrived on site for cooktop separating from fame (see SD-QuickPic). Customer stated that this is her 2nd unit and had same failure with last one. Inspected unit and found adhesive worn out on left side from glass top to frame. Found 3 out of 5 bezel had came off. Will need to replace bezel with glass top. ; ordrng 5 W10853046/QTY5 (BEZEL)s

Near Pickfair Dr, Austin, TX 78750
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED9400SW0 "Arrived on site for customer complaint of unit having burning smell, found customer just moved into house, also found customer was experiencing long dry times at old house, found lint build up inside of unit, but unit tested good. Vent is clear"

Near Aden Ct, Austin, TX 78739
Thomas L.

Thomas L.

REFRIGERATOR LG LFXS29766S01 Arrived on site for no cool condition. Found compressor running and not able to build up pressure. Replaced sealed system components and unit now starts properly. All water connections

Near Canvasback Creek Dr, Leander, TX 78641
Scott  M.

Scott M.

WASHER GE GTW680BSJ0WS "Arrived on site for washer just running drain cycle . Ran diagnostics . All error codes were related to draining ,pressure sensor ,filling . Found propeller broken completely off shaft in drain pump . Replaced drain motor . All checked normal . No water leaks detected at time of service . Job complete ."

Near High Valley Rd, Austin, TX 78737
Paul R.

Paul R.

FREEZER WHIRLPOOL WRF767SDEM01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I sealed the chassis to the liner using the factory recommended sealant and I replaced the FC door. Call complete.

Near Mountain Mist Ln, Round Rock, TX 78681
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KUDF204ESB00 "Arrived on site and replaced harness diagnosed on previous visit, after replacement reset user interface and it began cooling again. job complete."

Near N Old Stagecoach Rd, Kyle, TX 78640
James C.

James C.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site and tested operation. I found fault for door not opened between cycles. Ran hot water at sink prior to diagnostics. I found no faults at end of diagnostics and unit operating as designed. Instructed customer on best practices for optimal washing. Job complete

Near Balcones Ridge Way, Bertram, TX 78605
Al R.

Al R.

DRYER MAYTAG MEDC215EW0 "Arrived to inspect dryer issues.Removed and replaced the timer, fuse, cutoff and elementReassembled and unit tested as designed.No lint buildup observed at the time of service.Job complete"

Near Atlas Ave, Killeen, TX 76542
Wesley P.

Wesley P.

DRYER AMANA NED4655EW1 Arrived onnsite and found unit operating as designed. Advised customer on status and advised that no repair is needed. Advised customer on vent requirements. All checks good.

Near Douglas St, Austin, TX 78741
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for tenant complaint of dishwasher not drying dishes. Ran diagnostics and found 7-1 (Heater Error). Cleared error codes and ran manual test cycle. Poured water on heater. Water was sizzling off. unit now works as intended. No other issues found. All water connections were dry at time of service.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR JENN-AIR JBRFR36IGX00 Arrived on site to replace filter housing for refrigerator replaced parts and tested unit. Found out was mechanically working at this time. No leaks were found after services were performed.

Near Creek Crossing Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of filter light not resetting when filter is replaced, I replaced filter switch and UI, still could not get filter light to reset, ordering wire harness and control. ; ordrng 1 CNOTE (PARTS RESEARCH WIRE HARNESS FILTER SWITCH ) and 1 W10811365 (cntrl-elec)"

Near Blue Ridge Dr, Dripping Springs, TX 78620
Arthur B.

Arthur B.

REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived onsite to install new front UI to French door refrigerator. Removed and replaced UI assembly. Reassembled,powered up unit and observed cooling. Unit works as intended. No other issues found. All water connections were dry at time of service."

Near E Palm Valley Blvd, Round Rock, TX 78665
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived onsite for customer complaint of dishwasher panel dented. Confirmed issue. Removed and replaced panel. Reassembled.Customer happy with replacement. No other issues found.

Near Coltrane Dr, Pflugerville, TX 78660
Lou S.

Lou S.

WASHER WHIRLPOOL MHW6000XW2 "arrived on site to inspect washer door locking but no water entering unit. Upon further inspection, the customer advised that when they start a normal cycle the door will lock but no water will enter and when they press power off, the door still will no unlock. I placed the unit in diagnostics showing error codes F6E1, F6E2 & F8E1. I cleared the codes and continued with testing. The door lock engaged but nothing happened. I unplugged the unit and removed the back panel to inspect the motor control. I found two burn spots on the control where it shorted. I advised the customer of my findings I replaced the control and retested the unit. Unit operated as designed. No water leaks observed during service, job completed."

Near Green Valley Dr, Leander, TX 78641
Wesley P.

Wesley P.

DRYER LG DLG5002W No gas leak detected. Advised customer on findings. All else checks good.

Near Dalton St, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFX2676FRZ00 "Arrived on site for fresh food evaporator incased in ice. Customer defrosted unit,replaced fan motor assembly that includes thermistors,secured thermistor to correct location on suction line using foil tape and a zip tie,replaced cover secured cover with 4 screws.

Near Hunters Pass, Austin, TX 78734
Clif L.

Clif L.

WASHER WHIRLPOOL WFC8090GX0 Arrived on site to replace door for washer/dryer combo. Replace door assembly and tested unit. Found all is functioning properly at this time. No water to apartment at time of service.

Near Apple Creek Dr, Georgetown, TX 78626
James C.

James C.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site and tested operation. I found that the u it is not draining properly. Inspected drain hose and found to have build up in it and the end has curled up causing slow drain. The water pooling in the ice reservoir is causing the ice to melt as fast as it’s made. Cut the curled end off of drain line and customer poured bleach down to clean out the build up. Unit now draining properly. Job complete

Near La Serena Loop, Horseshoe Bay, TX 78657
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived onsite for customer complaint of gasket on soap dispenser broke. Confirmed issue. Removed and replaced dispenser. Reassembled. Tested. Dispenser now works as designed. No other issues found.

Near Winding Shore Ln, Pflugerville, TX 78660
Clif L.

Clif L.

WASHER MAYTAG MHWE201YW00 Arrived on site to diagnose a washing machine that was not draining. Tested unit and found pump assembly failed. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Windy Ridge Rd, Taylor, TX 76574
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for faulty side door ui panel. Removed ui panel installed updated ui panel.

Near Cardinal Flower Dr, Austin, TX 78739
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Vinalopo Dr, Austin, TX 78738
Paul R.

Paul R.

WASHER MAYTAG MVWC565FW1 Arrived onsite for the washer not spinning. I found an F7E7 & F7E6 stored error codes. The motor windings ohmed out at 4.5 ohms making the motor good. I found the capacitor defective. I replaced the motor capacitor and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Klondike Loop, Round Rock, TX 78665
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “left pantry door is not working” complaint. Inspected unit and found left pantry door full of water, letting wires corrode and panel not working. Removed and replaced shipped door and blew out door ui. Reinstalled. Unit is performing as designed. No leaks detected, at time of service."

Near Newport Ave, Austin, TX 78753
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for unit not cleaning dishes, tested unit and found not pumping, gained access to bottom of unit, found plug for pump must have not been secured because it was laying on ground, re connected plug to pump and tested good. No leaks on site"

Near Timberline Dr, Austin, TX 78746
Lou S.

Lou S.

OVEN JENN-AIR JJW3830DS03 "arrived on site to inspect wall oven lights. Upon further inspection, the customer advised that the unit is a replacement for the previous unit due to the same issue of having a “ghost light” coming on in the middle of the night. I contacted Techline and spoke to TJ and advised him of my findings and also that the UI console is a 13.00.00 version when it should be at least 14.00.00 per the last unit issues. TJ advised to install the new console and it if’s not the 14.00.00 version to contact Techline so that they can do a product documentation. I removed and replaced the UI console and checked the version and it is a 16.00.00 version. I contacted Techline and spoke to JK and he advised that version 16 is good. File #7725844171. I advised the customer that the new UI is good. Job completed."

Near MacKenzie Ln, Cedar Park, TX 78613
Andy  B.

Andy B.

OVEN KITCHENAID KOSE500ESS04 Arrived on site for oven with loose seal. Tested and inspected unit and found seal coming off. Applied high heat glue and reseated seal. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Kevin Ln, Austin, TX 78734
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived on site for customer complaint of intermittent ice dispenser not working, I replaced ice bin, unit tested good."

Near Trail Rock Dr, Johnson City, TX 78636
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and installed previously diagnosed parts. All checks good. Unit is now operating as designed.

Near Woodmont Ave, Austin, TX 78703
Paul R.

Paul R.

RANGE WHIRLPOOL RF264LXSB0 Arrived onsite for the range to replace the previous diagnosed parts. I replaced both left side infinite switches. I tested both left elements and they are working as designed. Call complete.

Near Tom Kite Dr, Round Rock, TX 78664
Al R.

Al R.

REFRIGERATOR KITCHENAID KRFC704FBS02 Arrived to inspect no cooling issues.Confirmed the complaint and removed and replaced the main control.Reassembled the unit and unit began to cool.Customer told to wait 24 hours before adding any food or beverages.All water lines were dry at the time of service.Job complete

Near FM 438 Loop, Temple, TX 76501
Clif L.

Clif L.

OVEN IKEA IBS350PXS00 Arrived on site to diagnose an oven with a broken knob. Found control board shaft broken. Replaced control board and tested unit. Found all is functioning properly at this time.

Near Ulupau Cir, Bastrop, TX 78602
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived onsite for the refrigerator that is still leaking water out of the ice dispenser door and is freezing some product on the upper shelf of the RC. I replaced the ice door due to warm air leaks. I checked the ice chute gasket and found it good. I went over dumping the ice from the ice bucket if it’s not all used within two weeks, I went over crushed ice use, and I went over loading product in the RC to prevent freezing. The unit is working as designed. Call complete."

Near Elk Horn Dr, Pflugerville, TX 78660
Arthur B.

Arthur B.

ICE MACHINE WHIRLPOOL GI15NDXZS0 "Arrived onsite for customer complaint of ice machine not producing ice. Tested unit and found pinhole leak on evaporator line. Advised customer will need new sealed system performed which consists of compressor, evaporator.

Near Sulpher Wells Rd, Salado, TX 76571
Kevin B.

Kevin B.

DISHWASHER AMANA ADB1400AGB1 "Arrived on site and found dishwasher is not draining, found check valve is stuck closed and after resetting it will now operate properly. Also added a high drain loop to the drain hose to prevent siphoning back into the dishwasher from the garbage disposal. No water leaks from connections at time of service, job complete"

Near Seneca Loop, Kyle, TX 78640
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH32519CB1 "Arrived on site for “noisy operation and no heat” complaint. Per my previous diagnosis, removed and replaced transformer, magnetron, capacitor, diode and fuse. Tested unit. Unit is performing as designed."

Near Garden Rose Path, Austin, TX 78754
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW8540FW1 "Arrived on site for washer not draining and having error code F9-E1. Inspected unit and work area. Found water remaining in unit. Tested drain pump operation and found not activating. Removed water with shop vac and checked drain pump filter. Tested voltage to drain pump and found none. Tested voltage out of control and found 120 volts. Found issue in wire harness. Traced wire Harland found broken wire to pump. Repaired wire and performed diagnostics mode. Ran automatic test cycle and monitored. All tested good, no water leaks present."

Near Craigen Rd, Liberty Hill, TX 78642
James C.

James C.

WASHER GE GFW450SPM1DG Arrived on site and tested operation. I found e39 fault. Tested dispenser motor and found motor is not functioning. Found proper voltage to motor. Installed new assembly and tested operation. Unit tests good. Job complete

Near Adrian Way, Jonestown, TX 78645
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW3 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Unit operated as designed until it got to spin and it began to make a loud grinding noise. I advised the customer that the unit will need a gearcase and clutch due to the gearcase leaking oil. I removed and replaced the gearcase/clutch and calibrated. Tested in diagnostics and it operated as designed. Manually tested the spin mode and it operate as designed. No water leaks observed during service, job completed."

Near La Mirada St, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WFW6620HW0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the ACU and console UI and tested. Unit operated as designed. No water leaks observed during service, job completed."

Near Wild Indigo Way, Leander, TX 78641
Dona W.

Dona W.

DRYER AMANA NED4655EW1 "Arrived on site for dryer taking long times to dry, found no air flow with ducting on. Removed ducting and found good airflow and solid temperatures. Showed customer differences in airflow with duct and without. Customer is contacting builder to see what is causing blockage In ductwork. All operations check good."

Near Hereford Loop, Hutto, TX 78634
Dona W.

Dona W.

WASHER MAYTAG MVWC565FW1 "Arrived on site for noises during wash cycle, ran calibration and ran wash cycle. Verified all sounds are normal from when splutch assy is moving from wash to rinse and rinse to spin. Made sure components were tight below. All operations check good. All water connections dry."

Near Creekside Dr, Hutto, TX 78634
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for unit no heating. Test unit and found bad high voltage. Will need new diode cap and magnetron. Received broken capacitor will order new capacitor w10850446 ; ordrng 1 w10850446 (CAPACITOR )

Near Cimaizon Dr, Austin, TX 78725
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived onsite for customer complaint of OTR microwave burnt light socket. Confirmed issues. Removed and replaced housing. Tested with customer provided bulb. Bulb works as designed. No other issues found.

Near Vintage Way, Harker Heights, TX 76548
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE510S0HS1

Near Hunters Chase Dr, Austin, TX 78729
Wesley P.

Wesley P.

M/W OTR WHIRLPOOL WMH32519HB2 Arrived on site and installed new control tomrepair lighting issue. All checks good. Unit is now operating as designed.

Near Kaden Prince Dr, Pflugerville, TX 78660
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of unit door not closing. Found door sagging past 90 degrees, ordering hinges. ; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)"

Near Hideaway Cove, Dripping Springs, TX 78620
Kevin B.

Kevin B.

WASHER MAYTAG MHW7100DW0 "Arrived on site and found error codes F9E1, F8E1, F3E1. Codes all correspond with service pointer W10803528 for Air trap. Removed center of air trap and it will now complete a diagnostic cycle if issue continues will need to bring back control board, pressure switch, pressure hose, and air trap assembly W10626116 to ensure repair on the next visit. No water leaks from connections at time of service, job complete"

Near Oak Bluff Trail, New Braunfels, TX 78132
Tyler B.

Tyler B.

REFRIGERATOR GE GIE18GSHMRSS

Near Alameda Trace Cir, Austin, TX 78727
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and tested operation. I found that start device would only run compressor for about 5 seconds then the overload would trip and shut the compressor off. I found the start device bad and installed new. Tested operation and found unit working properly. Instructed customer that the unit will take 24 hours to reach proper temps and 48 hours for ice production. Job complete

Near W Reed Park Rd, Jonestown, TX 78645
Dona W.

Dona W.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for upper oven not working correctly, customer stated that they have had an error flash on preheat f8 e1 but unit would still preheat and run error did not stay on. Preheated both units numerous times with no failure, verified temps were correct in upper and lower. Checked diagnostics and did not find any error codes saved. All operations check correct at this time. Customer to monitor functions."

Near Brogan Ln, Pflugerville, TX 78660
Tyler B.

Tyler B.

WASHER LG WM1355HW

Near Scenic Bluff Dr, Austin, TX 78733
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB8969SDM3 Arrived on site to test unit for start button not working. Test unit and found bad console. Test unit after replacing console and unit test good job complete.

Near Ware Rd, Austin, TX 78741
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I found the harness disconnected from the icemaker. I connected the harness and the icemaker immediately went into a harvest and filled with water. Call complete.

Near Coconut Grove St, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for freezing in fresh food. At time of visit checked water temp found temp reading 38° power cycled unit no odd noise. Called tech support per tech support increased freezer temp 2°.

Near Arcilla St, Austin, TX 78741
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived back to the residence to reposition the fill tube in the freezer ice maker.Reassembled the unit and the unit began operating as designed Job complete

Near Redwood Dr, Harker Heights, TX 76548
Andy  B.

Andy B.

COOKTOP JENN-AIR JGCP648ADP Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Dawn River Cove, Austin, TX 78732
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for refrigerator ice maker not working. Tested and inspected unit and found broken wire harness at door. Door will need to be replaced. Door is super sized shipping, authorization is needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 LW10651576 (FREEZER DOOR ) and 1 SEENOTE (SUPER SIZE SHIPPING ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE )"

Near Porpoise St, Lakeway, TX 78734
Al R.

Al R.

RANGE WHIRLPOOL WEE750H0HV1 Arrived to install previously ordered part.Removed and replaced the UI.Tested unit and unit tested as designed.Job complete

Near S Cliffwood Cir, Belton, TX 76513
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to test unit for light not turning off. Test unit and found bad board. Replaced control board test unit and unit test good light turning on and off

Near La Concha Pass, Austin, TX 78749
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL KXU8036YSS1 Arrived on site to test unit for fan not working. Test unit and found bad blower. Replaced blower fan test unit and unit test good job complete.

Near Big Brown Dr, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to replaced cord. Replaced cord test unit and unit test good job complete. All burners working and oven igniting.

Near E 6th St, Austin, TX 78702
Brandon C.

Brandon C.

WASHER MAYTAG MVWB765FC3 "Arrived on site for customer complaint of noise issue, found F7e9 error code in diagnostic mode, called techline, they want us to replace clutch, and gearcase. Ordering parts. ; ordrng 1 W10817398 (clutch)"

Near Dayridge Dr, Dripping Springs, TX 78620
Arthur B.

Arthur B.

COOKTOP KITCHENAID KCES956HBL00 Arrived onsite for customer complaint of cooktop DOA after power outage. Called WPL Techline Sterling SR#7725832447

Near Pirtle Dr, Salado, TX 76571
Clif L.

Clif L.

WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washing machine that is not starting. Tested unit and found failed lid lock assembly. Replaced lid lock assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Red Fox Ln, Bastrop, TX 78602
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED97HEXW0 Arrived on site and found unit operating with wheel squeal. Unit is now operating as designed.

Near Congress Ave, Austin, TX 78701
Brandon C.

Brandon C.

WASHER MAYTAG MVWB865GC0 "Arrived on site for customer complaint of water dripping into tub when not in use, found faulty water valve/housing. I replaced housing, unit tested good."

Near Eider Cove, Austin, TX 78738
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED97HEXW0 Arrived on site and found unit operating with wheel squeal.Unit is now operating as designed.

Near Congress Ave, Austin, TX 78701
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED9200SQ0 Arrived on site to hook up vent for customer. Move dryer forward and resecure vent hose to dryer. Clean inside dryer for customer. Venting and dryer are both clean.

Near S Ridge Ct, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for customer complaint of unit not dispensing ice, found ice bin needs replacing, ordering ice bin to ship to customer. ; ordrng 1 CNOTE (SHIP TO CUSTOMER ) and 1 STCW11097357"

Near Billie Brooks Dr, Driftwood, TX 78619
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "arrived on site to inspect refrigerator valve. Upon further inspection, the customer advised that the unit ice maker had a sheet of ice under it after the builder installed the unit. I tested temps in the FC=10 degrees and the RC=35 degrees on a setting of 33. I advised the customer that 33 degrees is too low and items will start freezing in the fresh foods section. I set the temps back to factory settings 0/38. I removed the ice bin and find a sheet of ice at the ack of the ice maker housing. Also found a block of ice in the fill tube chute. Removed all ice and installed the ice maker back into the housing and tested. The ice maker operated as designed with no leaks. I advised the customer of my findings. No water leaks observed during service, job completed."

Near Gerald Ln, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for no cool. Removed compressor cover found dye leaking from discharge tube weld joint entering compressor. Repaired weld joint,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good no traces in evaporator compartment unit cooling down correctly"

Near Kamar Dr, Austin, TX 78757
Brandon C.

Brandon C.

REFRIGERATOR LG LFX25976ST "Arrived on site for customer complaint of erif code and unit making noise and not making ice, found ice fan motor failed and defrost sensor needed. Need to do some parts research for ice fan motor. ; ordrng 1 6615JB2005N (DEFROST SENSOR) and 1 CNOTE (PART RESEARCH ICE FAN MOTOR)"

Near Flint Rock Loop, Driftwood, TX 78619
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “door won’t stay where you open it” complaint. Per my previous diagnosis, removed and replaced friction pads. Unit checks good. No leaks detected, at time of service."

Near James Garfield St, Manor, TX 78653
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and inspected dishwasher and found it was badly damaged by delivery team, tub has been dented, handle is missing, door is twisted and will not close, everything will need to be replaced except the control panel control board and harness in order for the dishwasher to work properly. Before ordering every part builder is going to get with delivery team and see if the entire unit can just be replaced. Dishwasher is not hooked up to power or water, job complete"

Near Arrow Ridge, San Antonio, TX 78258
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for “no power” complaint. Inspected unit and found door switch broken. Removed and replaced door switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Fallsprings Way, Manor, TX 78653
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC97EC0HZ01 Arrived on site to test unit for blank display. Reset unit test unit and unit test good unit working as designed after reset. Job complete.

Near E 2nd St, Austin, TX 78702
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 "Arrived onsite to install new control and drain pump to top load washer from my prior visit’s diagnosis. Removed and replaced both parts,reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."

Near Cummings Ave, Copperas Cove, TX 76522
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Ordering control and panel per failure to replace. On previous visits. Unit unplugged. ; ordrng 1 W11174836 (CONTROL) and 1 W11214887 (CONTROL)

Near Strathaven Pass, Pflugerville, TX 78660
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site and found fill spout frozen for icemaker preventing production. Thawed. Unit is now operating as designed.

Near Lismore Ln, Pflugerville, TX 78660
Thomas L.

Thomas L.

REFRIGERATOR LG LFXS30726S/02 Arrived on site for A no cool condition. Unit was unplugged when we arrived. Plug unit in and unit started up. However the compressor was only pulling 4/10 of an amp and it should’ve been twice that. Customer will let unit run and I will call her back this evening. No water is hooked up to this unit.

Near Westinghouse Rd, Georgetown, TX 78626
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to install screws. Installed all screws test unit and unit test good job complete.

Near E 6th St, Austin, TX 78702
Jonathan  S.

Jonathan S.

REFRIGERATOR GE GYE22HSKHSS Arrived on site for refrigerator evaporator fan making intermittently noises. Customer stated that when failure occurs the noise will only last 30 seconds or so and does not reoccur often. Inspected unit and door seal. Found minor frost buildup in FC and FC door sealing at time of service. Checked services bulletins for that model that would create failure. Performed diagnostics mode and checked fault history and found none. Spoke with customer on humidity and possible causing to frost up on fan. Shown customer what to check if noise does occur. All tested good at time of service. No water leaks present.

Near Dove Ln, Meadowlakes, TX 78654
Andy  B.

Andy B.

RANGE KITCHENAID KSIB900ESS2 "Arrived on site new range not working properly/Same issue as previously unit. Tested voltage at outlet and found 247 volts between L1 and L2, found 221 volts at L1 to ground and 22 volts from L2 to ground. Called tech line and spoke with Rick (SR# 7725833751) Made aware of issue and what was found. Was instructed that it is a voltage issue and to have customer have electrician come out and fix voltage at house. Did as instructed. No repairs are to be done at this time."

Near Casa Verde, Lakeway, TX 78734
Kevin B.

Kevin B.

RANGE AMANA ACR4303MFB3 "Arrived on site and inspected range and found drawer slide rail is off on the right hand side and causing door to droop, Reattached slide rail and Drawer will now operate normally. Job complete"

Near Seneca Loop, Kyle, TX 78640
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for the refrigerator with the right button not responding and not able to reset the water filter status. I found the right button on the UI non-responsive. I replaced the UI and tested the unit. The unit is working as designed. Call complete.

Near Leonardo Dr, Round Rock, TX 78665
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site no cool condition and Noisey operations. Found the noise was due to ice build up on the evaporator as the defrost cycle was not working. No cool condition was because it could not circulate air due to the excessive ice build up. Removed fan assembly and defrosted evaporator. Water connections are dry.

Near Bluestem Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

WASHER WHIRLPOOL MVWB850WR0 Arrived on site for unit that will not drain. Found that the drain pump impeller would turn but not push water. Also the pressure switch in the control board is not recognizing the tub water level is low enough to turn the pump off. The unit will need both a control board and a drain pump

Near Lake Spring Cir, Georgetown, TX 78633
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for unit not washing. Found pump not pumping. Replaced pump and motor and tested good. No leaks on site

Near Leatherback Ln, Austin, TX 78729
James C.

James C.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and installed new deli drawer and control. Tested operation and found unit working properly. Job complete

Near Adrian Way, Jonestown, TX 78645
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and found unit is still not operating properly. Unit has failed control as will as still making noise. Ordering parts no water leaks present at time of service.; ordrng 1 W10528947 (HUB) and 1 W10721967 (CAM) and 1 W11116590 (CONTROL ) and 1 W11239857 (BELT)

Near Portulaca Dr, Round Rock, TX 78681
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washing machine that is not filling properly. Tested unit and found pressure tube clogged. Cleared pressure tube and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Old Lexington Rd, Elgin, TX 78621
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT348FMES00 Arrived onsite for the refrigerator leaking water out of the icemaker when it’s filling. The customer had the icemaker turned off when I arrived. I could see signs where the unit had leaked at the rear of the icemaker. I removed the icemaker and checked the fill tube and funnel. Both were in good shape and there was no ice. I ran the icemaker thru a harvest and found no water leaks. I suspect the funnel had ice in it and it finally evaporated because the frozen water trail looked like it was coming from the rear of the funnel and had been running down the rear wall. The unit is working as designed. Call complete.

Near S IH 35 Frontage Rd, Austin, TX 78728
Joseph C.

Joseph C.

WASHER WHIRLPOOL MVWB835DW3 "Arrived on site for “not completing was” complaint. Inspected unit and found cold water valve to be faulty. Removed and replaced valve assembly. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Dawes Pl, Austin, TX 78754
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFF507ESS01 "arrived on site for unit not cooling. Found evap built up over 7” unit will need 2 day defrost with towels, please place on cancel list ; ordrng 1 CNOTE (CANCEL LIST ) and 1 CNOTE (OFFICE COLLECT ) and 1 WPW10485096 (stop-pan)"

Near Addie Roy Rd, Austin, TX 78746
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KFCS22EVMS7 "Arrived on site for refrigerator not making ice and water filter needs to be changed. Customer stated they have already changed filter and ice maker is still not working. Tested and inspected unit and found ice maker is cycling but not calling for water.Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near E Hill Dr, Austin, TX 78731
Robert J.

Robert J.

DRYER WHIRLPOOL MGDC215EW2 Arrived on job for complaints of dryer not drying. Ran diagnostics everything tested good. Found no issues at this time.

Near Ranchito Dr, Austin, TX 78744
James C.

James C.

MICROWAVE WHIRLPOOL WMH31017AS5 "Arrived on site and inspected unit for shorts. I found power cord ran into ducting due to the outlet being inside the ducting. Unplugged unit and inspected components. I found every component inside the high voltage compartment coated in grease indicating improper venting. Unit will need new mag, capacitor, diode, transformer, line filter and blower capacitor to repair. Instructed customer that the vent would need to be routed away from electrical outlet or the outlet moved. Job complete"

Near Venture Dr, Leander, TX 78645
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site to diagnose a refrigerator that’s making unusual noise. Found no mechanical failures at this time but advised homeowner on operating noises due to energy efficient designs. No further repairs are needed and no leaks were found at time of service.

Near Cockrill Ct, Hutto, TX 78634
Al R.

Al R.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived to inspect dishwasher with no power.Place the unit in diagnostic test mode and unit tested as designed.Customer arrived and I ran diagnostics again and unit still tested as designed.Customer advised the unit is linked to a GFCI outlet located nearby.He will find another plug that is non GFCI to see if the problem continues and seek an electrician to change the power source out.Unit responded to all commands on this date.Problem is electrical, not mechanical.All water lines were dry at the end of service.Job complete"

Near Covington Dr, Woodway, TX 76712
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site to repair unit for door that won’t stay shut. The actual complaint is the door won’t stay in a fixed open position. Found that the left door friction sleeve had fallen off the hinge. Reinstalled and tested. All water connections are dry.

Near Cliffbrake Way, Georgetown, TX 78626
Leonardo C.

Leonardo C.

OVEN HOTPOINT RGB524PV4AD Arrived on site to test unit for pilot not working. Found bad pilot and bad oven thermostat valve. Will need to order new valve; ordrng 1 WB20K0002 (THERMOSTAT VALVE )

Near Ravensdale Ln, Austin, TX 78723
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT311FZDT00 Arrived on job for complaints of not cooling. During testing found that the the bi metal was cycling the defrost heater off too soon causing the ice build up. Replaced bi metal and tested good. Frost pattern looked fine as well. Complete.

Near Primrose Dr, Kyle, TX 78640
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found defrost failure in RC due to miscommunication between controls and sensors. Main control, Orion control, and RC evaporator cover will need to be replaced to complete repairs.

Near Juniper Trail, Elgin, TX 78621
James C.

James C.

WASHER MAYTAG MHW5500FW1 Arrived on site and installed new rotor and stator. Leveled unit and ran diagnostics. Unit tests good. Job complete

Near Valley Hill Dr, Leander, TX 78645
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of icemaker not working. Found that the ice tray was compromised inspected water inlet and tube and found no issues. Replaced ice tray and tested good no leaks detected. If problem continues recommend replacement of intolerance valve and fill tube. Complete.

Near Tranquility Mountain, Buda, TX 78610
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AS02 "arrived on site to inspect oven no operation. Upon further inspection, the customer advised that they used the self clean mode and at the end of the cycle, they opened the door to allow the unit to cool off faster and the display went blank. I pulled the unit from the wall and tested the fuse and found it open. I removed and replaced the fuse and tested the unit. It operated as designed. I recommended that the customer not open the door to allow it to cool faster due to the heat rising to the control and fuse area and causing the fuse to go bad. Job completed."

Near Calla Lily Boulevard, Leander, TX 78641
Al R.

Al R.

RANGE KITCHENAID KFGD500ESS04 Arrived to inspect front left burner not lighting.Confirmed the complaint and repositioned the burned and unit began operating properly.Job complete

Near Creek Rd, Troy, TX 76579
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site and found microwave control panel is not operating intermittently, replaced control panel, control board, and display board. Also found outlet is loose in the wall and recommended that builder inspect it. No further repair is required at this time, job complete"

Near Canyon Lake, TX 78132
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site and found error code 7 –1, Control has Disconnected power to heating element. Ran a diagnostic cycle resetting control and heating element is now operating properly. Recommended to customer that hot water be ran at the kitchen sink until it reaches temperature before starting the cycle. No water leaks from connections at time of service, job complete."

Near Lost Maples Way, Marion, TX 78124
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to install parts prev tech ordered. Installed new power supply,ui control,deli control and left side switch for deli drawer. Powered unit on ran diagnostics all test passed"

Near Spicewood Springs Rd, Austin, TX 78759
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS1 "arrived on site to inspect dishwasher molding. Upon further inspection, i found a rusty colored sludge at the bottom of the door under the seal, on both tracks, both racks, under the manifold at the back of the tub on the back panel, on the dispenser, pretty much all over the unit. Also, I found that the dispenser door gasket is bad and the upper rack spray arm ad the lower spray arms have debris in the ports that I was unable to clean out. I contacted Techline and spoke to Dustin and advised of my findings. Dustin advised to clean the unit two times per week for the first 2 months using Affresh and one time per month afterwards. Also advised the leave the door cracked open after each wash cycle to allow airflow inside the tub to assist in drying. I advised them customer of techlines advice No water leaks observed during service.; ordrng 1 W10884490 (arm-spray) and 1 W11032769 (dispenser) and 1 WPW10448645 (arm-spray)"

Near Harvest Bend Ln, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and found unit operating as designed. Reduced vibration by padding condenser. All checks good. Also checked voltage and verified proper flow at the wall.

Near Meadowridge Dr, Austin, TX 78704
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site and found customer is experiencing electrical noise during operation. There is also no power to counter light, will need to bring back control board, control panel, and all high voltage parts. Will also need to reinstall mounting nut on the right hand side.; ordrng 2 W10596040 (nut)s and 1 W10892389 (cntrl-elec) and 1 W11175576 (CONTROL PANEL )"

Near Horsemint Way, San Marcos, TX 78666
Andy  B.

Andy B.

WASHER MAYTAG MVWP575GW0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Dry Creek Dr, Austin, TX 78731
Lou S.

Lou S.

DRYER WHIRLPOOL WGD5600SQ0 "arrived on site to inspect dryer gas odor. Upon further inspection, customer advised the gas company was recently here to inspect gas leaks. Did not find any leaks in the gas lines, but advised their gas sniffer detected odor coming from the back of the unit. I removed the front panel and drum and using liquid gas detector, I checked all gas line connections for possible leaks and none were found. I checked the gas line coming from the wall and the actual gas line and found nothing. I tested the unit and it operated as designed with no unusual gas odors. I checked the vent tube going up to the roof and found that the tube was completely clogged. I advised the customer of my findings and advised that due to the vent being clogged the airflow has nowhere to go in turn, with the airflow remaining inside the unit, the flame will shut off and the residual gas will collect in the jet box. I recommended that the customer have the vent tube to the roof cleaned profe

Near Eagle Wing Dr, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIX335HPS00 "Arrived on site for ice machine not producing ice. Performed diagnostics mode and tested operation. Found no water getting to reservoir. Removed water filter and found operating. Found bad water filter. Tested all other operations. All tested good, no water leaks present. Spoke with customer on user care guide."

Near La Serena Loop, Horseshoe Bay, TX 78657
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site for “door not closing/came apart” complaint. Inspected unit and found door apart and in oven. Top trim broken. Installed new hinges, receptacles and top trim. Reinstalled door. Unit is performing as designed."

Near Samuel Welch Way, Manor, TX 78653
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and found ff Evap frozen. Thawed ice and replaced fan scroll. All else checks good. Unit is now operating as designed.

Near Windsor Rd, Austin, TX 78703
Dona W.

Dona W.

OVEN WHIRLPOOL WOS51EC0AS02 "Arrived on site for inner glass pack broke, replaced inner glass pack. All operations check good"

Near Grand Vista Cir, Round Rock, TX 78665
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 Arrived onsite for the refrigerator with a water leak. I found the icemaker fill valve with a defective o’ring. I replaced the fill valve. There were no water leaks present at the time of service. Call complete.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED6620HC0 Arrived on site and am orderingncontrol for continued timer issue. Heat is good and airflow is good. ; ordrng 1 W11350214 (CONTROL)

Near Mission Ridge, Austin, TX 78704
Arthur B.

Arthur B.

WINE COOLER WHIRLPOOL KUWL204ESB00 Arrived onsite for customer complaint of wine cooler not cooling. Testing unit and found unit will not come on with control board. Found unit will need new main control board assembly.All water connections were dry at time of service.; ordrng 1 W10808108 (cntrl-elec)

Near River Ridge Ranch Rd, Killeen, TX 76549

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