Arrived onsite to install previously diagnosed parts. Replaced water level sensor and water fill valve. Test unit and unit now began making ice. Customer will monitor for the nest 24 hours. No leaks present at this time. Job complete

Arrived onsite for Heating Element - SP W11540964 - Special Project S17304. Replaced element and test unit. Unit operates as designed. No leaks present at this time. Job complete

Arrived on site replaced defective fresh food door

"Arrived on site to inspect refrigerator ice maker noises. Upon further inspection, tested the ice maker and as it harvested it began to make a loud grinding noise. Removed and replaced the ice maker and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect dryer not heating. Upon further inspection, I turned the unit and monitored the back left vent and found the element not illuminating. Pulled the unit out and tested ohms to the element, fuse, cutoffs and found all are good. Removed the element and it is good. Tested voltage at the terminal block and got 232V. Tested the outlet and got no voltage. I found the power cord was burnt and found the outlet was burnt as well. I advised the customer to have an electrician replace the outlet. No lint observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis and techlines recommendations, I removed and replaced the hv control and tested. I found the evap fan motor has failed. I removed and replaced the evap fan motor and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived to instal previously diagnosed and ordered parts. I found the UI required replacement at removed and replaced. I inspected the vent assy and found no signs of prior or present leaks and did not disturb due to risk of causing further issue. I discussed detergent use with the CX and recommended to refrain from pre-measured pod use due to excessive foaming and creation of steam at levels above design constraints. Operational test good, no leaks observed during service."

Arrived on site to diagnose a dishwasher that is not cycling properly. Found during wash cycle voltage to dishwasher drops to 0V and returns to 116V after approximately 30 sec. Issue is electrical and verified by tech line. Homeowner will need an electrician to correct problem.Tech line rep AdrianFile# 7734278618

Arrived to inspect door hinge not opening properly. I found that the right hinge spring had slipped off from the hinge assembly. I placed the spring back into its proper position. Operational test good. No leaks observed during service.

Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump locked up and replaced pump assembly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived to install previously diagnosed part and to check for no drying issues. Replaced door gasket. Inspected heater and fuse and both are good and operate correctly. Unit failed vent test. Removed vent hose from unit and still failed vent test. Found blower housing completely blocked with lint. Cleared blower and unit now passed vent test. Reattached vent hose and failed vent test again. Found that the exit part of vent tub is too long and is pressing against the ground. Recommend to customer to shorten the exhaust tube from wall to the exit. Unit is operating as designed. Job complete

Arrived onsite for a ice machine to replace the previous diagnosed parts. I replaced the compressor and evaporator. I vacuumed the system and charged it with 6.20 ozs of R134A refrigerant. I tested the unit and found it working as designed. The bin had filled up halfway while we were replacing the sealed system components on the customers built in refrigerator. We turned the unit off before leaving per the customers request. The office needs to charge the CC on file. Call complete.

"Arrived to instal previously diagnosed and ordered parts. I removed the compressor, drier and service port and replaced all three. I vacuumed the system to 430 microns and allowed it to sit for 15min. I filled the system with 5.5oz of refrigerant charge and let sit for 5min. Powered unit on and unit operated as intended. I found that the unit needed multiple leveling adjustments to properly instal the unit and I made the adjustments. No leaks observed during service."

"Arrived on site and replaced all LED modules with new version per service pointer W11606409, job complete"

"Arrived on site and replaced control board diagnosed on previous visit, found some ice behind fresh food evaporator cover, took pictures. If control board is not correct shoe fresh food evaporator cover will be needed. It was a prescreened but returned by previous technician, job complete"

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new doors and found that they are now even. unit operating as designed. Job complete

"Arrived on site to inspect refrigerator doors not flush. Upon further inspection, I found the right RC door not sitting flush with the left FC door. Also found where the RC door gasket at the bottom left corner was badly gapped. I found the center mullion was slightly bowed at the bottom of the unit. Took photos of my findings and contacted techline to report. Spoke to Chris and advised of the complaint and my findings. Chris provided a link and performed a video chat and he recommended to place a shim at the back right roller and level/square the chassis. Provided SR#7734278894. The unit being surrounded by cabinets on both sides, I placed a shim from my van stock (4387828A) at the back right roller and leveled the unit. Once the unit was leveled and squared, the unit doors continued to not be flush at the bottom as the right door stands out approximately 1/4 inch from the left door. Both doors are sealing properly now. I found the floor is not level as the unit was sitting with a slight tilt the the right side when I arrived. I measured the side of the unit to the cabinet walls and found the right side to be approximately 1/2 inch wide and the left side was just less than 1/2 inch. I called techline again and spoke to Joel and advised the previous SR# and what I have done to this point. Joel advised that since the unit is leveled and squared and the floors are not level, the unit is operating properly and the issue is cosmetic and an installation issue. He advised this information will be added to previous SR#7734278894. I advised the customer to contact the manufacturer and provide the SR# and discuss with them what steps they want to take. No water leaks observed during service, job completed"

Arrived onsite for washer that would not go into wash. Upon inspection I found that there was a loos connection at the cap. I corrected this and tested the unit and found that the unit is now operating as designed. No leaks job complete.

Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 after doing so I tested unit and found unit operating as designed. No leaks job complete.

"Arrived on site to install previously diagnosed and ordered part. Due to the middle burner failure, I removed and replaced the burner head and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

"Arrived on site. Replaced defective compressor, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

"Arrived on site , replaced drain pump and bellow . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site ,replaced element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete"

"Arrived on site to test unit for leaving dishes dirty, test unit all components functioning properly, unit is filling to desired level, but when draining unit water started the back up in the disposal, customer stated that it usually does not do that after clearing it the unit drained fine, advised customer that could be the reason why the dishes are dirty, when this happens water siphons back into the dishwasher, inspected OWI and found it also Gunked up, replaced sensor as precautionary, customer will monitor and if issue persists he will call us back , at this time the unit is running properly, no leaks detected job complete"

Arrived on site to install a new heating element. I verified the model and serial number are in range of service pointer W1153777. I replaced the heating element according to the service pointer. I reassembled the unit and tested it. I found it working as designed. No water leaks detected. Job complete.

"Arrived on site to test unit for not washing dishes, tested unit found water not filling, inspected float and found A partially dissolved soap pod under float restricting water from entering into unit, removed obstruction tested unit unit now running as designed, Drained and started unit four times with no issues, wash motor is engaging, advised customer that if this happens again to inspect for and object under float before calling it in, no leaks detected job complete"

"Arrived on site to test unit test unit for water left at end of drain cycle, testEd unit found cold water valve is not opening, causing unit to shut off cycle at final rinse, replaced valve, tested unit , unit now running as designed, job complete"

Arrived on site for lights not working. I inspected the unit and work area. I verified the model and serial number fall in range of service pointer W11460554. I replaced the freezer led according to the service pointer. The unit is working as designed. Job complete.

"Arrived on site for a defective compressor. Replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacture spec,powered unit on,compressor powered on."

Arrived onsite for a refrigerator with dispenser water flow issue. Upon inspection I found that the unit would let water through when I removed the filter and would stop when the filter was put in. I suspect that the filter may be defective from the factory. I advised the customer to contact whirlpool about the filter and see if theyre sent a new one. Cx to contact whirlpool. Job complete.

"Arrived on site to replace heating element per service pointer, replaced heater, tested unit, no leaks detected job complete"

"Arrived on site for fridge still not cooling properly. I inspected the unit and work area. I gained access to the rc evaporator and found it has a plastic thermistor, I replaced the plastic one with a brass thermistor. I tested it for the control and found it reading properly. Job complete."

Arrived on site for ice machine needing previously diagnosed filter head. Upon arrival reconfirmed complaint. Replaced filter head and tested unit. Found ice machine working as designed. With no leaks. Call complete

"Arrived on site for washer going off balance when in use. Upon arrival confirmed complaint but found no errors in diagnostics. Found u it not lvl. After leveling unit and instructing customer er on best methods for loading and using unit, I found washer no longing banging around during spin. Found leaks from cutoffs behind unit. I formed customer of all findings. Washer working as designed. Call complete"

Arrived on site to check vent hood not working. On inspection the vent was not turning on the light worked. Noticed that when the wiring harness was moved the vent start working. Found the main connection had a lose wire in the connector. Resisted the pin into the connector and the vent started to work. Vent working as designed. Job completed.

Arrived on site to diagnose a dryer that is not heating. Found wall outlet contacts spread causing unit to intermittently lose 1 leg of power. Advised customer on findings and an electrician will need to replace outlet.

"Arrived on site ,replaced grid cutter . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete"

"Arrived on site and replaced grill cover, job complete"

"Arrived on site to replace previously diagnosed wash motor, harness and control. Found wash motor was the only issue. Replaced sump assembly, tested unit, unit working as designed. No leaks detected. Job complete."

Arrived on site to test unit for not filling properly. Ran multiple diagnostics and found no issues. No stored error codes. Customer stated when initially filling water is covering clothes. Advised customer when initially filling water will not cover clothes due to high concentration wash. Also advised on how unit senses loads and fills accordingly. Advised customer not to open and close lid during wash cycles to prevent interruption in sensing. No leaks detected. Job complete.

"Arrived on site , replaced led Modules . All lights are on now . No other issues found . No water leaks detected . Job complete"

"Arrived onsite for a refrigerator to replace previous diagnosed parts. I verified the compressor was not pumping correctly. I found a small leak in the drain pan heater. I replaced the compressor, evaporator, heat exchanger, and drain pan heater. I vacuumed the system and charged it with 7.75 ozs of R134A refrigerant. I tested the unit and it had a good frost pattern and is working as designed. Pressures were at 2 low and 125 high. I replaced the filter and installed a new icemaker. The new icemaker didnt come with the bale arm and it is missing. Ordering 2313990 ARM-SHUT OFF,SXS. ; ordrng 1 2313990 (ARM-SHUT OFF,SXS)"

"Arrived on site for upper door gasket . Replaced upper door gasket . Ordering another door gasket for lower oven door ; ordrng 1 WP4455381 (Gasket)"

Need to reschedule drier inlet need 6/5 coupler and it wasn't sent with parts for this job.; ordrng 1 W11504432 (Coupler 6-5)

"Arrived on site to diagnose refrigerator that had some noise coming from what sounded like freezer fan. Ran fans and couldn't hear any noise. I found some small patches of ice around the evap cover, likely sticking to the fan, causing the noise. I could not get the condenser fan to come on at all, even with voltage. Ordering condenser fan to resolve, control as well. Office to schedule when we have part. ; ordrng 1 W11024494 (Condenser Fan)"

Arrived on site for washer needing previously diagnosed lidlock. Upon arrival reconfirmed issue an installer part part of town functions of unit still the same. Call techline twice and spoke with Rich and Sterling sr#7734282318. After running extensive testing techline determined that part sent for repairs were defective and will need a new ACU and lid locked installed. Office to reschedule once availability of parts is known.; ordrng 1 W11298486 (Acu)

Arrived on site for dishwasher not stopping. Upon arrival found no errors. Found owi sensor within manufacturing specs. Replaced control. Found unit had gold bushing style element needing to be replaced Nader SP: W11540964. Will need office to reschedule once availability of part is known. ; ordrng 1 W11537778 (Element)

"Arrived onsite for Not Cooling - Refrigerator Section - Side by Side Refrigerator . Upon arrival inspected unit and found evaporator completely covered in ice. Tried checking resistance at control and got OL. Ran diagnostics to force heater and heater will not energize. Contacted SW for assistance. SW recommended ordering UI, heater, control , harness and bringing back thermistor. Office to reschedule ; ordrng 1 W11216949 (UI) and 1 W11546681 (Harness) and 1 W11546690 (Comtrol) and 1 W11546610 (Heater)"

"Arrived to install previously diagnosed parts. Replaced valve and valve still not energizing. Checked resistance on this new valve and is correct. Called techline for assistance. After series of voltage checks, Tech recommended replacement of control. Tech gave SR#7734281593. Need to order control. Please contact customer with eta.; ordrng 1 W11462458 (Control)"

"Arrived on site and inspected dishwasher and found customers experiencing water in the tub when the dishwasher is not running. Inspected incoming valve and did not see any water trickling in. Found home has a reverse osmosis system and it was installed sharing the garbage disposal drain with the dishwasher. Explain to customer that whirlpool does not allow this because when reverse osmosis system purges it can fill up the dishwasher via the drain hose, this could cause dishwasher to overflow and damage floor. Recommended that they contact reverse osmosis company and have them change to a clamp style drain connection. Also found racks have rust spots, took pictures. Will bring back both to ensure repair on next visit.; ordrng 1 W10909088 (Dishrack) and 4 W10888592 (Wheel)s and 1 W10161215 (Lower rack) and 1 WPW10671904 (Clip)"

Need to reschedule drier inlet need 6/5 coupler and it wasn't sent with parts for this job.; ordrng 1 W11504432 (Coupler 6-5)

Arrived to inspect long dry times. Discussed with CX that the unit is not heating at all. Inspected black terminal and found that the L2 was completely burned out. I used my truck stock terminal block ASSY and R/R old terminal block. Operational test good.; ordrng 1 279320 (Block terminal ASSY/truck stock)

"Arrived on site to inspect refrigerator frosting up. Upon further inspection, I found the FC door cracked open approximately 2 inches and found ice/frost inside the FC section (photos). I removed the evap cover and found a good frost pattern and found the thee air ducts were damaged and the evaporator cover plenum damaged allowing for air gaps. Also found the FC liner at the door gapped and sealed it with silicone. Contacted techline and spoke to TJ and advised of my findings and parts on order and attached to previous SR#7734027309. Ordering the evap cover, air ducts, and evap cover plenum. Office to schedule return service. No water leaks observed during service.; ordrng 2 W11208347 (Air duct)s and 2 W11199204 (Air duct)s and 1 W10573325 (Evap cover) and 1 W10716213 (Evaporator plenum assembly)"

"Arrived on site for washer stopping in mid cycle and then a burning smell. Put unit in diagnostics and unit started to go into spin cycle lid wasnt locked and was in diagnostics. Got motor error code . Found cap shorted out and lower harnes welded to cap . Ordering cap ,lower harnes ,motor , and control. Called safety ,reported finding . They gave P&L concession # W13rv51wpl1 . No water leaks detected at time of service. Unit unplugged and water shut off . Call to set return .; ordrng 1 W11450611 (Lower harnes) and 1 W11222394 (Motor)"

"Arrived on site to test unit for oven malfunctioning, tested unit found control not reading temps correctly causing over temp error code, replaced control, oven is now functioning, customer stated that front right burner just stay hot constantly and does not adjust, ordering FR infinite switch and element, and oven sensors if needed, office to reschedule ; ordrng 1 WP3149400 (FR infinite switch) and 1 WPW10181986 (Oven sensor) and 1 W11047722 (Front right element)"

Arrived onsite for a washer that is leaking oil from underneath the unit. Upon inspection I also found that the dog teeth were worn down. I am ordering 1x dog assembly. I replace the gearcase. Office to reschedule. ; ordrng 1 W11158175 (Dogs)

Arrived onsite for a range that has a none functioning left front burner. Upon inspection I found that the burner would not spark. I replaced the spark module and found no change. Which tells me that theres a harness issue between the module and the burner I am ordering 1x harness. Office to reschedule.; ordrng 1 W11453756 (Harness)

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to install the back guard insulation. When I removed the back cover from the control panel, I found there was insulation already in place. I tested the unit cooktop and found the front right burner not igniting properly. I am ordering the front right burner head and scheduled return service for 08/11/22. No gas leaks detected during service.; ordrng 1 WPW10515455 (Burner head right front)"

"Arrived on site to test unit for front left and right burner issues, tested unit found igniters are not sparking up but side ways when you fan it by hand it ignites, front left burner was defective at simmer only one side is igniting, replaced burner flame is now distributed evenly but still sparking to side Of burner, ordering igniters office to reschedule ; ordrng 2 W11580024 (Front left and right igniter)s"

"Arrived on site to install previous diagnose parts. I gained access to the ice maker, I installed a new fan, adapter kit, and fill tube heater.

"Arrived on site to install previously diagnosed and ordered part. Due to the motor failure, I removed and replaced the motor and calibrated the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for water issue and determined there to be a blockage in the filter. Cleared blockage at the filter housing. Was able to clear blockage but new filter also needed. All checks good. Unit is now operating as designed.

CArrived on site for icemaker not producing any ice. I inspected the unit and work area. I found the ice maker thermistor just hanging and the clip assembly missing. I tested the thermistor and found it open. I tested voltage to the ice maker and found good voltage. I installed a new ice maker. I reassembled the unit and ran a harvest cycle and a fill test. The unit is operating as designed.

"Arrived on site to diagnose washer that has a lid with a cracked frame. Examined lid and found frame was broken on left side and cracked on the right. Recommended replacement of lid to resolve. Replaced lid and tested unit. Verified unit working as designed.

Arrived onsite for a washer turning on by itself and chiming. I found 4.98VDC at the UI and the control panel oiled not respond correctly and it would chime on its own. I replaced the control panel and tested the unit. All is working as designed. Call complete.

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker had stopped mid-cycle. Attempted to jump the motor with my jumper wire and it failed. I removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site to follow up on range control replacement. Replaced control and overlay. Ran unit at 350 to verify proper Temps are reached and unit is cycling. Verified all is working as designed.

"Arrived on site for cooling complaint. Found compressor and fans not running,found control shutting itself on and off,did a hard reset unit powered on and started cooling. Gave estimate for repairs customer will call into office if they approve repair.

"Arrived on site to test unit for water leak, tested unit found water valve leaking, replaced valve, tested unit, unit now running as designed, no leaks detected job complete"

"Arrived on site to test unit for LF error code, tested unit found cold water valve not opening, replaced valve, tested unit, unit now functioning properly, no leaks detected job complete"

"Arrived on site to test unit for lid lock issues test unit for control completely unresponsive, no lights flashing, would not go into diagnostics, control receiving 120VAC but not functioning, drain pump humming but and extremely hot, took resistance at 6 olms, ceased drain pump

"Arrived to install previously diagnosed and ordered part. R/R old def timer. Followed MFG installation instructions. Set timer to cumulative defrost setting and tested. No leaks observed during service.

"Arrived on site. Found fresh food evaporator incased in ice per service pointer will need updated ui control,will also need a new fan scroll and thermisto

Arrived onsite for range with a front left burner that wound lite and a broken middle knob. Upon arrival I tested burner and found that it worked as normal. I installed new knob

"Arrived onsite for washer with a broken latch. Upon inspection I found that the latch was broken. I replace the broken latch and tested unit and found unit operating as designed. Job complete"

Arrived onsite for dishwasher with a top rack that has fallen off. Upon inspection inspection I found that the adjusters the broken. I installed new adjusters and tested rack and found rack operating as designed. Job complete

"Arrived on site for dishwasher, inspected unit and work area. Installed parts previously diagnosed. I the. Tested unit and its operating as designed. No leaks where observed during service. Job completed.

"Arrived on site for poor washing . Found wash motor failing . Also newest UI is starting to warp. Found seal on vent failing . No water leaks detected at time of service. complete Sump , vent ,gasket"

"Arrived on site for upper rack falling down . Found wheels on adjuster on left side broken . Replaced with adjuster kit . No water leaks detected at time of service. Job complete"

Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

"Arrived onsite for continued issue of lights not operating correctly. Upon arrival found modules blink a few times then remain lit. Spoke with SW for assistance. SW recommended quoting for parts only , labor was collected on previous visit for same issue. Electronic control, both switches, first module in RC.

Arrived onsite for a refrigerator that shuts off sometimes and is not making ice. I found the evaporator completely frozen over in ice. I tested the thermistors and found them in range. I tested the fans and forced defrost finding all working as designed. I found the drain tube completely restricted causing the drip pan to back up that cause the issues. The fan fad been hitting ice and I suspect this was the reasons for the power failure. I cleared the drain and defrosted the coil. I mounted the thermistor with foil tape and zip tied it. The unit is working as designed. I did explain to the customer that I do not believe that there are any other issues at this time but there is a possibility that we would need to replace the UI

Arrived onsite and found DSI board failure causing oven to not ignite.

"Arrived on site to test unit for not cooling. Verified suction tube cut at linear entering cabinet. No service provided, no fee collected. Job complete."

"Arrived on site for no ice. Diagnosed a defective icemaker,replaced icemaker,ran harvest test passed,ran fill test passed.

Arrived on site for possible leaking . Ran diagnostics and unit is leaking . Customer is going to get new unit .

Arrived onsite for washer not completing cycle and leaving basket full of water. Upon arrival inspected unit. Verified supply voltage and voltage to unit. Found burned lid switch. Replaced switch and tested. Unit drained standing water and was spinning. Unit is testing properly. Job complete

"Arrived on site and found incoming power has been corrected by an electrician, found control panel is unresponsive. Customer does not wish to continue at this time, job complete"

"Arrived on site and inspected washer and found water flow through both valves is good. Test 51 complete without issue, Customer said washer would get through wash and agitation but would not complete And give an LF error. Found F8E1 saved, inspected pressure hose and did not see any issues. Discussed with customer possibility that pressure switch on the control maybe having an issue but it is not manifesting at this time. Stand pipe is also correctly installed and is not siphoning. After replacement washer completed test 52 properly, job complete"

"Arrived on site and found load and go drawer will not close properly, found drain pump drain hose is blocking it. Reset drain hose position and it is now closing properly, job complete"

"Arrived on site for dryer, inspected unit and work area. Found unit unlevel. I leveled unit and its now installed as designed. Job completed."

"Arrived on site to diagnose washer that was making a clicking sound, found only when agitating. Ran unit and I did hear some minor clicking when changing directions during agitation. Sound is plastic in nature and is normal operational whiplash coming from the splutch assembly. Checked agitator and gearcase and found all fittings and hardware are tight. Noise does not affect function and is normal break in whiplash. No failures found, unit operating within design spec. Call complete."

"Arrived on site. Installed correct icemaker to unit,ran harvest test passed icemaker filled with water."

Arrived onsite and found unit had defrost issue preventing it from maintaining temp. Found frost pattern and blockage on upper half of evap only. Customer will defrost unit and test again. Heater and fan are working as designed. Advised customer on findings.

"Arrived on site for refrigerator needing previously diagnosed control, thermistor and harness. Upon arrival confirmed complaint. Installed all 3 parts then reassembled and tested unit. Found unit functioning as designed. Informed customer to allow 24hrs to cool. Call complete"

Arrived onsite for squealing. Replaced rollers and belt and pulley using repair kit. Unit is now operating quietly as designed. All checks good. Advised customer on repair.

Arrived on site to install previous diagnose parts. I replaced the Inlet cover and lower spray arm. I reassembled the unit and tested it. I found it working as designed. Job complete.

Arrived on site to install a new heating element. I verified the model and serial number are with in range for service pointer W11540964. I installed a new heating element according the the service pointer. I tested the unit and found it working as designed. Job complete.

Arrived onsite for ui unresponsive and found loose wiring connection at the ui harness. Repaired by securing connection. All checks good.

Arrived on site for microwave display not working and only + 30 seconds button are working. I inspected the unit and work area. I found the display on and the buttons working. I spoke to the customer and found out it will intermittently happen. I gained access to the main control and found ribbon for the met pad not seated properly. I removed all the connections and cleaned them out. I reconnected everything properly and ensured it was all seated correctly. I reassembled the unit and tested it. I found it working as designed. The ribbon not seated properly can cause intermittent display and buttons issues if its not making full contact.