Near Georgetown, TX 78633
Steve C.
Job Details:
04/17/2019
DISHWASHER WHIRLPOOL WDF330PAHW1
Arrived on site for the unit will not turn on. Tested the unit and found the display on the unit will not turn on. Found a light switch that controls the on and off for the unit. Turn the switch on and the unit is working properly. All water connections were dry at time of service.
Near Leander, TX 78641
James
Job Details:
04/17/2019
DISHWASHER WHIRLPOOL WDT710PAYM0
"Arrived on site and tested operation. I found several functions of ui not responding. Inspected ui and found vent has been leaking causing moisture to get into ui housing. I also found the dispenser lid broken and latch missing. Unit will need new vent, vent seal, dispenser and ui to repair tax. Collected diagnosis. Job complete"
Near Austin, TX 78732
Paul
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRS586FIEM04
Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the controls and the unit is working as designed. Call complete.
Near Lakeway, TX 78734
Paul
Job Details:
04/17/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03
Arrived onsite for the refrigerator that only made a few cubes after the last tech left. I found the ice maker with an E1 error again and the unit not completing a harvest due to no voltage to the ice maker motor. I installed a control kit and tested the unit. The unit ejected the cubes in the mold and worked as designed. Call complete.
Near Austin, TX 78749
Luis
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Arrived on site for loud noise. Diagnosed loud vibration noise from compressor compartment. Removed cover adjusted condenser coils from vibrating,adjusted suction line reinstalled cover loud vibration noise no longer present"
Near Harker Heights, TX 76548
Al
Job Details:
04/17/2019
RANGE WHIRLPOOL WFE505W0HZ1
Arrived to inspect damaged panel. Confirmed the complaint and removed and replaced it.Reassembled and customer satisfied.JOB COMPLETE.
Near Round Rock, TX 78681
Andy
Job Details:
04/17/2019
WASHER WHIRLPOOL WFW5620HW0
Arrived on site for washer not staying locked and not spinning out. Inspected unit and found broken door lock latch. Ordering part and will return Thursday 4/18/19 no water leaks present at time of service.; ordrng 1 W11316250 (DOOR LOCK) and 2 WP8540282 (SCREW )s
Near New Braunfels, TX 78130
Kevin
Job Details:
04/17/2019
COOKTOP WHIRLPOOL WCG97US0HS00
Arrived on site and inspected cooktop and found right front burner is not set properly. Disconnected burner head and re-seated it and flame will not start correctly.Job complete
Near Austin, TX 78703
Wesley
Job Details:
04/17/2019
WASHER WHIRLPOOL WFW3090GW
Arrived onnsite and found f20 error code. Ordering 2 man to repair stack unit acu and possible heater problem. Returning with heater and UI and ccu. Office to reschedule; ordrng 1 2MAN and 1 W10840664 (timer) and 1 W10847365 (heater) and 1 WFW3090GW (UI)
Near Georgetown, TX 78628
Steve C.
Job Details:
04/17/2019
RANGE WHIRLPOOL WGG745S0FS02
arrived on site for the unit will not ignite or heat. Tested the unit and found unit will not ignite. Had to bleed out the gas lines for the unit gas lines can flow. Test of the units in the unit ignites and heats properly. No gas leaks present.
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00
Arrived on site to install previous diagnosed parts. Inspected waive harness from door and found broken (see SD-QuickPic). Will need to replace FC door. Office to schedule appointment for return. Please allow 6 to 8 weeks for return. ; ordrng 1 LW11089000/STAINLESS (FC STAINLESS STEEL DOOR )
Near Lago Vista, TX 78645
James
Job Details:
04/17/2019
REFRIGERATOR MAYTAG MFC2061HEW
Arrived on site and tested operation. I found no ice has been produced and no ice in ice maker. Jumped ice maker to test and found the drive motor gear skipping off main gear. Installed new ice maker and tested operation. Unit working properly. Job complete
Near Austin, TX 78748
Luis
Job Details:
04/17/2019
REFRIGERATOR KITCHENAID KRSF505ESS01
Arrived on site for unit not dispensing ice. Removed bucket found coupling not reaching coupling in ice bucket removed one washer from coupling reinstalled bucket tested ice dispenser unit working as designed.
Near Leander, TX 78641
Lou
Job Details:
04/17/2019
DRYER WHIRLPOOL WED8000DW4
"arrived on site to inspect dryer not operating. Upon further inspection, the customer advised that the unit would start, but then shut down after a few minutes and not come back on. I unplugged the unit and plugged back in and tested. Unit showed error codes F4E3 (no airflow) and F6E3 control communication. I found that the vent tube was too small for this unit and at the end going out of the home, it was not attached to the outgoing tube which could cause it not vent correctly. Also, the vent cover outside was somewhat restricting airflow. Due to what the customer explained that she saw, I removed and replaced the main control and tested. The unit operated as designed. I advised of my repairs and recommended thot they get a new vent hose and change the vent cover outside to allow for more airflow. No lint observed during service, job completed."
Near Elgin, TX 78621
Andy
Job Details:
04/17/2019
WASHER MAYTAG MVWB855DC3
Arrived on site for washer not spinning always. Checked for error codes and found F0-E4 (Spin limited by water temperature) And F0-E3 (Overload) inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. Also instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78749
Luis
Job Details:
04/17/2019
FREEZER FRIGIDAIRE FFH17F4QTA
"Arrived on site for cooling issue. Found bottom of freezer incased in ice,possibly drain issue advised customer to defrost freezer to prevent damage while disassembling evaporator compartment. Return date set for Friday; ordrng 1 5304518034 (TIMER)"
Near Round Rock, TX 78681
Thomas L.
Job Details:
04/17/2019
WASHER WHIRLPOOL WTW8540BW1
Arrived on site for washer still leaking water. Placed washer in its normal position and tested and all water connections were dry.
Near Round Rock, TX 78665
Andy
Job Details:
04/17/2019
OVEN WHIRLPOOL WOD51EC0HS01
Arrived on site for oven door misaligned. Inspected unit and spoke with customer. Found that top of bottom door is not aligned with bottom of top door (See SD-QUICKPIC) Tested door hinges and door hinge are good. Made minor adjustments to bottom door. All operations are now normal.
Near Marble Falls, TX 78654
James
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Arrived on site and tested operation. Found the damper is making a growling noise when opening and closing. Unit will need new damper to repair; ordrng 1 WPW10479155 (control DAMPER)
Near Spicewood, TX 78669
Paul
Job Details:
04/17/2019
DISHWASHER KITCHENAID KDTE704DSS0
Arrived onsite for the dishwasher with the display not working. I found the front display out with voltage to it. I replaced the control panel and tested the unit. I found the new control that was replaced on 4/4 defective and sending voltage to the front display when the unit was off. I replaced the main control again and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78753
Joseph C.
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02
"Arrived on site for “ice buildup in freezer and not cooling in fresh foods area” complaint. Inspected unit and found water entering unit at very low pressure. Customer will need to address this issue. Ice was covering evaporator. Removed and replaced control and fresh foods thermistor. Unit is performing as designed. No leaks detected, at time of service."
Near Lorena, TX 76655
Arthur B.
Job Details:
04/17/2019
MICROWAVE KITCHENAID KOCE500EBS07
Arrived onsite for customer complaint of built microwave/oven combo unit arching and throwing code F1E5 (Inverter Error). Uninstalled unit from cabinet and removed top cover. Found ground screw missing on inverter. Removed and replaced inverter. Was able to locate screw in my personal stock. Installed screw and reassembled. Tested unit. Unit now heats as intended. No other issues found.
Near Leander, TX 78641
James
Job Details:
04/17/2019
DRYER WHIRLPOOL WED5000DW2
Arrived on site and tested operation. Customer stated the unit would start as soon as you turned the timer to a cycle and the unit was making a loud clunk and rattle when cycle ended. Tested operation and found motor making a rattling noise when stopping. I was unable to duplicate the auto starting but it may be a failing start button. Unit will need new motor and push to start button; ordrng 1 279827 (motor!dryer) and 1 WPW10117655 (relay-pts)
Near Smithville, TX 78957
Scott
Job Details:
04/17/2019
REFRIGERATOR JENN-AIR JS48PPDUDE01
Arrived on site for ice bucket release button broken off . Replaced ice bucket . All tested good . No water leaks detected at time of service . Job complete .
Near Georgetown, TX 78628
Thomas L.
Job Details:
04/17/2019
REFRIGERATOR GE ZFSB23DXCSS
Arrived on site for no cool condition. Found only kLights inside unit were operating. Reset power to unit and now all operations started running. All water connections are dry. Will check back with customer later in the day to see how the unit is cooling.
Near Cedar Park, TX 78613
Lou
Job Details:
04/17/2019
OVEN WHIRLPOOL KOST100ESS01
"arrived on site to inspect oven temps. Using my multimeter I placed my thermal lead in the middle of the center rack and tested on Bake at 350 degrees. At 350 preheat, my reading was 421. My next five readings were 435, 323, 389,331,341 for an average of 363 degrees. I advised the customer of my findings and calibrated the unit minus -10 degrees.
Near Waco, TX 76705
Arthur B.
Job Details:
04/17/2019
RANGE KITCHENAID KDRP463LSS08
Arrived onsite to install new control and fuse to slide range. Installed inline fuse and front control. Reassembled and powered up unit. Unit preheated as intended. No other issues found.
Near Manor, TX 78653
Joseph C.
Job Details:
04/17/2019
DISHWASHER WHIRLPOOL WDF540PADM3
"Arrived on site for “unit leaking from bottom” complaint. Inspected unit and found drops of water under right edge of door. Found pinched gasket, in upper right corner. Removed and replaced door gasket. Retested unit. No leaks detected, at time of service. Unit is performing as designed."
Near Austin, TX 78703
Wesley
Job Details:
04/17/2019
WASHER MAYTAG MVWC565FW0
Arrived on site and replaced gear case and cam. Unit is now operating as designed. All checks good.
Near Bastrop, TX 78602
Scott
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Arrived on site for door not closing properly . Found MULLIN was not fully retracting so it would hit the other door sometimes .replaced mullin . Door is opening and closing correctly . No water leaks detected . Also customer instructed to use only OEM filters . Job complete
Near Austin, TX 78753
Wesley
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
arrived on site for symptoms of air diffuser door sticking. Ordering new diffuser to repair. Unit restored to functioning at time of service but temps reported as too hi on previous visit and recently food freezing solid in fridge. ; ordrng 1 W11317276 (DIFFUER)
Near Austin, TX 78704
Wesley
Job Details:
04/17/2019
DRYER WHIRLPOOL WGD92HEFC0
Arrived on site for unit shutting off during cycles at random. Incoming voltage good. Replaced control. Unit is otherwise operating as designed.
Near Killeen, TX 76543
Al
Job Details:
04/17/2019
DRYER MAYTAG MEDC215EW1
"Arrived to inspect dryer element glowing.Unit was not operational when I arrived. I removed the rear panel and tested element, cutoff fuse. The fuse was bad, so I removed and replaced it.Reassembled the unit and unit tested as designed.No lint observed at the time of service.JOB COMPLETE."
Near Bastrop, TX 78602
Scott
Job Details:
04/17/2019
DISHWASHER KITCHENAID KDTE254ESS2
Arrived on site for poor washing and upper spray arm not moving . Found weak wash motor and spray arm with a lot of debris stuck in them . Due to filter not being secured in sump . Ordering pump and motor and both spray arms . No water leaks detected . Return 4/18. ; ordrng 1 W10902372 (PUMP AND MOTOR ) and 1 W11101428 (LOWER SPRAY ARM) and 1 WPW10448645 (arm-spray UPPER)
Near Leander, TX 78641
James
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00
"Arrived on site and tested operation. I found ice build up on left side of door. Cleared ice build up and found gasket not sealing properly. Warmed gasket to relax and allow to form back to cabinet opening. Also found right side fresh food door gasket has torn and ice bin door gasket folded over and will need to be replaced due to air leak. Due to amount of ice build up both rails have rusted and will need to be replaced. Unit will need new gaskets, rails ice bin door and silicone sealant to seal freezer properly. ; ordrng 1 CNOTE (AUTHO ) and 1 W10846057 (gasket-fip) and 1 WPW10549589 (door-ice)"
Near Killeen, TX 76549
Al
Job Details:
04/17/2019
MICROWAVE WHIRLPOOL WMH31017FS0
Arrived to inspect microwave sparkling. Confirmed the complaint and removed the control and removed and replaced the burned diode. Reassembled the unit and unit tested as designed with the water cup test.JOB COMPLETE.
Near Leander, TX 78641
Lou
Job Details:
04/17/2019
MICROWAVE WHIRLPOOL WOC75EC0HS01
"arrived on site to install previously diagnosed and ordered part. Due to t(e original part being damaged, I removed and replaced the oven vent and tested the door to make sure it did not rub and it didn’t. Job completed."
Near Cedar Park, TX 78613
Lou
Job Details:
04/17/2019
DISHWASHER KITCHENAID KDTM354DSS4
"arrived on site to inspect dishwasher parts melting on element. Upon further inspection, I found that one of the upper rack pivot tines had fallen off and melted on the element. I replaced the tines and placed the unit in diagnostics with no error codes. Unit operated as designed and the element is showing 7-9amps. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Thomas L.
Job Details:
04/17/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site for water building up under pantry drawers. Found that the fresh food evaporator drain was restricted and causing the water to flow from the pan into the fridge floor bottom. Open drain and drain now works properly. All water connections are dry.
Near Cedar Park, TX 78613
Lou
Job Details:
04/17/2019
WASHER WHIRLPOOL WTW7300DW0
"arrived on site to inspect washer leaking water from underneath. Upon further inspection, I placed the unit in diagnostics and it showed error code F9E2. I cleared the code and continued with testing and the unit operated as designed, but the gearcase was very loud during agitation. I removed the the drain pump hose and found some hair pins and lint debris blocking the drain area at the bottom of the tub not allowing the water to be drained. Customer advised that the unit only leaked when using a deep water wash. This explains why as the debris was not along the water to flow and causing pressure on the hose to leak. After removing the debris, I found more debris inside the tub and could not get it from the drain port underneath. I attempted to remove the washplate and basket but was unable to. I am ordering a basket, due to it being warped and washplate, and will return with the gearcase and drain pump. Also ordering a CNOTE-AUTHORIZATION and CNOTE—LSO. No
Near Austin, TX 78735
Robert
Job Details:
04/17/2019
DISHWASHER JENN-AIR JDTSS244GS0
Arrived on job for complaints of not drying. Found loose connection at heater. Ran diagnostics to check heater. No leaks detected at time of service
Near Austin, TX 78732
Luis
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01
Unit not powering on reset breaker u it powered on and started cooling. Ordering main control; ordrng 1 W11099565 (MAIN CONTROL) and 1 W11330486 (UI CONTROL)
Near Austin, TX 78752
Joseph C.
Job Details:
04/17/2019
VENTHOOD IKEA IHW7302YS0
"Arrived on site for “noisy fan operation” complaint. Inspected unit and found fan out of balance, due to broken fan blade. Removed and replaced fan motor. Tested unit. Unit is performing as designed."
Near Georgetown, TX 78628
Jonathan S
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM00
"(JG) Arrived on site to install parts ordered by previous tech. Found leak on the Fresh food evaporator coil and liquid in compressor. Also drip tray was broken. Replaced compressor, evaporator, drier and valve. Verified proper operation. Pulled a deep vacuum and recharged on high side liquid. No refrigerant leaks detected. Verified no water leaks at time of service call. Pls allow 24 hrs for temps to get to factory settings."
Near Austin, TX 78750
Cliff
Job Details:
04/17/2019
RANGE KITCHENAID KIRS608BSS0
arrived on site to diagnose a range that is not keeping temperature. Found bake and convection elements both failed. Both elements will need to be replaced to complete repairs. ; ordrng 1 W11043837 (fan-convct)
Near Austin, TX 78759
Cliff
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM00
i’ve done site to diagnose a refrigerator with buildup on ice dispenser. Found mold buildup on dispenser area. Replaced ice door assembly and ice guide and tested unit. Found all is functioning properly at this time. No leaks were found at time of service
Near Austin, TX 78724
Joseph C.
Job Details:
04/17/2019
DRYER WHIRLPOOL WED4850HW0
"Arrived on site for “unit will not start” complaint. Inspected unit and found door switch broken. Removed and replaced door switch. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Killeen, TX 76549
Al
Job Details:
04/17/2019
WASHER WHIRLPOOL WTW8500DC5
Arrived to inspect washer LF. Confirmed the complaint and removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Austin, TX 78703
Luis
Job Details:
04/17/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02
"Arrived on site for cooling issue. Removed cover found exchanger lines heavily corroded,due to corrosion installing evaporator will cause tubing to break in wall and will be unrepairable."
Near Leander, TX 78641
James
Job Details:
04/17/2019
DISHWASHER MAYTAG MDB4949SHW0
Arrived on site and tested operation. Customer had power off due to unit would start cycle again after load finished and dishwasher unloaded. Ran diagnostics and found no fault codes. Access inner door and inspected all connections and found to be good. Checked power supply connections in junction box and removed soldered ends to expose copper for more secure connections. Unable to duplicate issue and unit it tests good. Called tech line and spoke to TJ #7724633049 and he recommended replacing the control panel and control. ; ordrng 1 W11255655 (CONTROL PANEL)
Near New Braunfels, TX 78130
Kevin
Job Details:
04/17/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Stone crossing leads to lime stone way, arrived on site and inspected dishwasher and found door is not able to open fully because hinge is bent outward slightly. Straightened hinge and it is now operating properly. No water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78132
Kevin
Job Details:
04/17/2019
OVEN KITCHENAID KSEG700ESS3
"Arrived on site and inspected range and found bake or broil is not working, did not find any error codes. Remove rear panel and all connections are good and voltage is correct. Spoke with tech line and will need to bring back a main control to correct issue will also bring back display and console to ensure repair on the next visit; ordrng 1 W10915661 (panl-cntrl) and 1 W11082269 (cntrl-elec) and 1 W11105615 (cntrl-elec)"
Near Cedar Creek, TX 78612
Scott
Job Details:
04/17/2019
WASHER MAYTAG MVWC425BW1
"Arrived on site for noise complaint , in talking to customer it wasn’t the complaint , unit is over filling . Ran diagnostics no error code . Checked pressure hose no kinks . Ordering control and hose . Return 4/18. Nonwater leaks detected .; ordrng 1 W10671342 and 1 WP353244 (hose)"
Near Spicewood, TX 78669
Brandon
Job Details:
04/17/2019
REFRIGERATOR GE TFX25JRYFWW
"Arrived on site for customer complaint of unit not cooling properly, found sealed system leak, customer is not repairing unit.
Near Austin, TX 78745
Robert
Job Details:
04/17/2019
WASHER MAYTAG MVWX655DW
"Arrived on job for complaints of leaks. Found the drain slow, customer will need to have plumbers correct issue."
Near Austin, TX 78758
Cliff
Job Details:
04/17/2019
WASHER WHIRLPOOL WTW4800XQ2
Arrived on site to diagnose a washing machine that is not balanced during spin cycle. Tested unit and found suspension rods failed. Customer does not wish to have unit repaired at this time and only service fee is due for diagnostics today.
Near Georgetown, TX 78633
Steve C.
Job Details:
04/17/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01
Arrived on site for the unit doors are not closing properly. Found when opening the freezer door at the bottom of the gasket is rubbing against the right door. Found the left door is warped at the bottom. The unit will need a new freezer door black. office will need to reschedule the customer.; ordrng 1 LW11025561 (FZR DOOR BLK)
Near The Hills, TX 78738
Brandon
Job Details:
04/17/2019
COOKTOP JENN-AIR CVGX2423B
"Arrived on site for customer complaint of unit sparking during use, found faulty switches ordering switches; ordrng 1 WP71003385 (switch- ig)"
Near Liberty Hill, TX 78642
Jonathan S
Job Details:
04/17/2019
MICROWAVE JENN-AIR JMW2430DP02
"Arrived on site to install previous diagnosed parts and for microwave door not connecting to switches. Customer has to push on left side of door for microwave to start. Performed diagnostics mode and found inner door wrapped. Will return with inner door, spring and interlock. Schedule return for Monday the 22nd. ; ordrng 1 W10687342 (INNER DOOR) and 2 W10874474 (DOOR SPRING)s and 1 W11241293 (INTER LOCK ASSEMBLY )"
Near Leander, TX 78641
James
Job Details:
04/05/2019
RANGE WHIRLPOOL WFG320M0BS3
Arrived on site and installed new cooktop. Tested operation and found unit working properly. Job complete
Near Bastrop, TX 78602
Steve C.
Job Details:
04/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02
Arrived on site for the unit is making a noise. Tested the unit and the noise is coming from the back of the unit. Disassembled the back panel to gain access to the compressor. Found the copper tubing is next to the compressor and causing a vibration noise. Adjusted the copper tubing away from the compressor. Unit is working properly and all water connections were dry at the time of service.
Near Austin, TX 78753
Joseph C.
Job Details:
04/05/2019
DISHWASHER MAYTAG MDB4949SDZ0
"Arrived on site for “no power to unit” complaint. Inspected unit and found unit powering on. Unit had some sort of issue, where striker broke latch and control panel and dented inner door. Will need inner door, latch and control panel, to complete repairs. Return for repairs on 04/09. No leaks detected, at time of service.; ordrng 1 W10908291 (door-inner) and 1 WPW10653840 (door latch)"
Near Cedar Creek, TX 78612
Steve C.
Job Details:
04/05/2019
COOKTOP WHIRLPOOL WFC150M0EB1
"Arrived on site for the unit front burners are not working properly. Found the left front receptacle is burnt and melting. Replace the receptacle and the element has continuity. Also found the rest of the receptacles are starting to melt and short. Will need to order three receptacles and will need to replace the right front element due to the element is stuck to the receptacle. Will also need to replace the left rear and right rear switches do to not heating properly.; ordrng 3 814399 (receptical,surf.unit)s"
Near Austin, TX 78723
Joseph C.
Job Details:
04/05/2019
OVEN WHIRLPOOL WFE320M0ES1
Arrived on site for “oven not reaching temps” complaint. Inspected unit and found one leg of wall plug not receiving proper voltages. Not able to properly diagnose. Unit should be performing as designed.
Near Austin, TX 78731
Scott
Job Details:
04/05/2019
WASHER WHIRLPOOL WFW90HEFW0
"Arrived on site for door locking . Ran diagnostics got suds error . All tested normal . Instructed customer about proper soap usage ,as well as running a clean cycle . No water leaks detected at time of service .
Near Pflugerville, TX 78660
Tyler B.
Job Details:
04/05/2019
VENTHOOD WHIRLPOOL UXT3030ADW2
"arrived on site for light but no fan, replaced switch, and still was not functioning, found motor to be failed, unit will need new motor to complete. ; ordrng 1 CNOTE (OFFICE RS) and 1 W11105126 (FAN )"
Near Georgetown, TX 78626
Tyler B.
Job Details:
04/05/2019
WASHER SAMSUNG WA48J7700AW/A2
"Arrived on site for unit not spinning, removed main pcb cover and found rodent droppings, and bite marks on pcb, advised Customer of findings and customer decided to replace unit and not repair, collected service fee. No leaks on site"
Near Elgin, TX 78621
Steve C.
Job Details:
04/05/2019
DISHWASHER MAYTAG MDB4949SDE3
Arrived on site for the unit has the error code F2e2. Remove the door panel and found roaches and rodent droppings on the control panel and the control board see pictures. Advise customer that Maytag will not cover the repair. Customer advised she’ll be contacting Maytag. All water connections were dry at the time of service.
Near Georgetown, TX 78633
Tyler B.
Job Details:
04/05/2019
WASHER WHIRLPOOL WTW5000DW
"Arrived o. Sote for unit no spinning, found hi stripped, replaced hub and tested good, no leaks on site"
Near Austin, TX 78750
Scott
Job Details:
04/05/2019
RANGE KITCHENAID KGRS505XSS04
"Arrived on site for valve on left side not turning . Replaced valve . Checked remaining valve on center and right side all checked out in good shape .no gas leaks detected at time of service . Job complete."
Near Bruceville, TX 76630
Arthur B.
Job Details:
04/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ
Arrived onsite for customer complaint of dishwasher not heating or drying dishes. Ran diagnostics and found error code 7-1 (Heater Error). Cleared error code reset heater and conducted manual test cycle. Poured water on heater and found water sizzling off. Advised customer to run hot water before starting cycle to allow hot water to enter. Also advise to use rinse agent as well. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78727
Thomas L.
Job Details:
04/05/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Arrived on site for no cool condition. During a deeper diagnosis of the unit I found a small leak at the suction side port of the compressor. i thawed out the top row of the freezer evaporator. I installed an access valve and a new filter dryer. Evacuated and recharged system. All water connections are dry.
Near Buda, TX 78610
Brandon
Job Details:
04/05/2019
WASHER MAYTAG MHW3505FW0
"Arrived on site for customer complaint of error codes F5e2 f8e0 f8e1, I found hot water valve from house was turned off. I turned hot water valve on, tested all functions in diagnostic mode, unit tested good."
Near Round Rock, TX 78681
Tyler B.
Job Details:
04/05/2019
WASHER MAYTAG MVWX655DW0
"Arrived on site for unit loud in spin, found transmission/GEARCASE failed, customer claimed to have a parts concession but we were not give a number. She called whirlpool and whirlpool stated they needed my notes to cover parts. Gave labor quote of 225.00Collected service fee. ; ordrng 1 CNOTE (PART AUTHO)"
Near Pflugerville, TX 78660
Wesley
Job Details:
04/05/2019
DISHWASHER AMANA ADB1400AGS1
Arrived on site and found unit operating as designed. Advised customer on basic function. All checks good. Unit is washing.
Near Killeen, TX 76541
Al
Job Details:
04/05/2019
WASHER MAYTAG MVWX655DW1
Arrived to install previously ordered parts. Removed the wash plate and installed the new wash plate screw and cap.Unit now operates as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE
Near Round Rock, TX 78681
Tyler B.
Job Details:
04/05/2019
RANGE KITCHENAID KFED500ESS02
"Arrived on site for low baking issues, tested sensor and found sensor out of range, replaced sensor and tested bake at 350. Got an average of 353. Tested good."
Near Killeen, TX 76542
Al
Job Details:
04/05/2019
WASHER MAYTAG MVWB765FW1
"Arrived to inspect washer not dispensing properly. Confirmed, removed and replaced the drawer.Tested unit and unit tested as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE"
Near Austin, TX 78702
Andy
Job Details:
04/05/2019
DRYER WHIRLPOOL WGD7590FW0
Arrived on site for dryer making rattling noise. Tested unit and found rattling noise. Unit is in closet stacked on washer. Will need to order 2 man. Office to schedule.; ordrng 1 SEENOTE (2 MAN) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near , TX 78666
Kevin
Job Details:
04/05/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00
"Arrived on site and inspected refrigerator and found water filter housing will not unlock, disassemble lower shelf and was able to disengage housing. Confirmed it is operating properly and no water leaks at time of service, job complete"
Near Buda, TX 78610
Robert
Job Details:
04/05/2019
WASHER WHIRLPOOL WFW75HEFW0
"Arrived on job for complaints of leak. Made adjustment to found spring around bellow allowing water to seap through. Made adjustments to spring,ran test cycle and all operation functioning properly."
Near Seguin, TX 78155
Kevin
Job Details:
04/05/2019
DISHWASHER WHIRLPOOL MDB4949SHZ0
"Arrived on site And inspected dishwasher and found standing water in tub, found harness to drain pump is off and after reconnecting drain pump will now operate properly. No water leaks from connections at time of service. See sticky note for further information. Job complete."
Near Austin, TX 78737
Leonardo
Job Details:
04/05/2019
MICROWAVE WHIRLPOOL WML55011HS2
Arrived on site to test unit for unit blowing in to the house not out. Went to remove unit to check fan but could not get to the mounting screws to check fan. Contractor build a cover for the top of the unit and cant get to the mounting screws. Advised customer they will need to removed wood cover and get unit down to check the fan. Job complete.
Near , TX 78666
Kevin
Job Details:
04/05/2019
OVEN WHIRLPOOL WOS51EC0AS04
"arrived on site and set oven to broil and it is operating properly, spoke with tech line SR7724542468 they asked if the customer is trying to use broiler with the door open and the customer said yes. Tech line explained that it will not turn on unless the door is closed for safety reasons, oven is operating as intended, job complete."
Near Cedar Park, TX 78613
Cliff
Job Details:
04/05/2019
REFRIGERATOR WHIRLPOOL WRT359SFYM00
Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found likely Freon leak in system. As this is an inexpensive unit and can be replaced for less than the cost of the repair customer does not wish to proceed with any repairs at this time and only diagnostic fee is due for trip today.
Near New Braunfels, TX 78130
Kevin
Job Details:
04/05/2019
REFRIGERATOR KITCHENAID KFIS29BBMS03
"Arrived on site and inspected refrigerator and found ice build up blocking fresh food evaporator, took pictures and sent to DW. Removed frost around thermistor and found it is in the correct position, took one picture. Will need to bring back a new evaporator thermistor harness. Control board will need to be S coded. And will need to attach deli control to see Deli control has failed or control board is just not sending power. Total to be collected on return visit. Customer is aware of defrost expectations; ordrng 1 WPW10277799 (harns-wire)"
Near Waco, TX 76710
Arthur B.
Job Details:
04/05/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TS2
Arrived onsite for customer complaint of french door refrigerator not cooling. Found fans running but not compressor. Found faulty inverter to compressor. Removed and replaced inverter. Reassembled and tested. Found compressor comes on and began cooling as intended. Advised customer to wait 24hrs before placing items in unit. All water connections were dry at time of service.
Near Cedar Park, TX 78613
Lou
Job Details:
04/05/2019
REFRIGERATOR WHIRLPOOL WRS312SNHM00
"arrived on site to install previously diagnosed and ordered parts. I read and replaced the UI control, RC thermistor and FC bimetal. Tested the unit and it was operating as designed. No water leaks observed during service, job completed."
Near Cedar Creek, TX 78612
Steve C.
Job Details:
04/05/2019
ICE MACHINE KITCHENAID KUIC15NRXS1
"Arrived on site to replace the water level sensor due to not making ice. Tested the unit and found the unit will never get cold enough to make ice or harvest. Also found the wiring harness that connects to the water level sensor has corrosion buildup. Found the unit will need a new compressor, non uv drier. evaporator, and a new harness. Will need to get authorization and reschedule the customer. Will need three hours to complete the repair.; ordrng 1 CNOTE (3HRS) and 1 CNOTE (AUTHO) and 1 W10843121 (drier-tube) and 1 WPW10218037 (evaporator) and 1 WPW10340992 (harns-pump) and 1 WPW10605286 (compressor)"
Near Austin, TX 78737
Robert
Job Details:
04/05/2019
WASHER MAYTAG MVWC425BW0
Arrived on job for complaints of wash cycle not ending. Ran diagnostics and all functions working replaced control and retest and run calibration. No leaks detected at time of service.
Near Kyle, TX 78640
Luis
Job Details:
04/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS00
"Arrived on site for no cool. Found no frost pattern on evaporator. Pierced system no refrigerant in system. Replaced fresh food evaporator,during installation of a uv drier found cap tube loose,found cap tube broken inside cabinet. Called tech support per tech support not repairable whirlpool will be contacting customer under manufacture sealed system warranty. File#7724497562"
Near Kyle, TX 78640
Kevin
Job Details:
04/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02
"Arrived on site and found no ice production, cycled icemaker manually and it completed. Manually activated of water valves and icemaker filter properly. Spoke with the tech line and they recommended bringing back the user interface on the freezer door. No water leaks from connections at time of service; ordrng 1 WPW10758681 (cntrl-elec)"
Near Killeen, TX 76542
Al
Job Details:
04/05/2019
REFRIGERATOR KITCHENAID WRV986FDEM01
Arrived to inspect refrigerator with PF. Customers complaint was the led lights would work intermittently. Then he’d hear clicking from the rear of the unit.Customer said he’d have to trip the arch fault breaker switch for the unit to respond.Called Whirlpool Tech line and spoke with Kurt -Low voltage Electrical interference SR7724549935KURT advised me to change out the Control W10804160 which controls the led lighting.The unit now works as designed.JOB COMPLETE
Near New Braunfels, TX 78130
Kevin
Job Details:
04/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05
"Arrived on site and inspected refrigerator and found fresh food temperature is 30°, spoke with tech line 7724548128, and they recommended checking thermistor values on P5 of control board. They recommended replacing both thermistors after checking values, no water leaks from connections at time of service; ordrng 1 WPW10276647 (motor-evap)"
Near Copperas Cove, TX 76522
Al
Job Details:
04/05/2019
DRYER MAYTAG MEDB835DW4
Arrived to inspect dryer cutting off mid cycle. Confirmed the complaint and removed and replaced the control.Reassembled the unit and unit tested as designed.No lint observed at the time of service.Customer Satisfied JOB COMPLETE
Near Hutto, TX 78634
Andy
Job Details:
04/05/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice box fan. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78633
Cliff
Job Details:
04/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB01
Arrived on site to diagnose a refrigerator that has condensation freezing on freezer door. Found door seal not shaped properly causing air leak and top right corner. Reshaped door seal using applied heat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78726
Thomas L.
Job Details:
04/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site for no ice condition. Found freezer temperature was at 13.7 degrees. Found compressor running at low speed when it needed to be at high speed. Replaced compressor inverter and will see how temps do overnight. I will call customer in am. ; saved tckt
Near Pflugerville, TX 78660
Wesley
Job Details:
04/05/2019
VENTHOOD KITCHENAID KXU8036YSS1
Arrived on site and found unit operating as designed. Found left bulb had shorted. Directed customer to buy bulb. Customer outsourced bulb.
Near Austin, TX 78759
Scott
Job Details:
04/05/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Arrived on site for uneven doors . Leveled feet ,doors are even . No water leaks detected at time of service . Job complete ."