Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 7531 customer reviews

Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site and inspected refrigerator and found fresh food temperature is 30°, spoke with tech line 7724548128, and they recommended checking thermistor values on P5 of control board. They recommended replacing both thermistors after checking values, no water leaks from connections at time of service; ordrng 1 WPW10276647 (motor-evap)"

Near Angelina Dr, New Braunfels, TX 78130
Al R.

Al R.

DRYER MAYTAG MEDB835DW4 Arrived to inspect dryer cutting off mid cycle. Confirmed the complaint and removed and replaced the control.Reassembled the unit and unit tested as designed.No lint observed at the time of service.Customer Satisfied JOB COMPLETE

Near High Chapparal Dr, Copperas Cove, TX 76522
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice box fan. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Loch Lomond St, Hutto, TX 78634
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIDB01 Arrived on site to diagnose a refrigerator that has condensation freezing on freezer door. Found door seal not shaped properly causing air leak and top right corner. Reshaped door seal using applied heat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Eisenhower Court, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for no ice condition. Found freezer temperature was at 13.7 degrees. Found compressor running at low speed when it needed to be at high speed. Replaced compressor inverter and will see how temps do overnight. I will call customer in am. ; saved tckt

Near Bayshore Bend, Austin, TX 78726
Wesley P.

Wesley P.

VENTHOOD KITCHENAID KXU8036YSS1 Arrived on site and found unit operating as designed. Found left bulb had shorted. Directed customer to buy bulb. Customer outsourced bulb.

Near Rokeby Cove, Pflugerville, TX 78660
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for uneven doors . Leveled feet ,doors are even . No water leaks detected at time of service . Job complete ."

Near Mesa Dr, Austin, TX 78759
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for refrigerator lights not working in freezer. Tested and inspected unit and found failed light in freezer, customer asked that both lights in freezer be replaced while on site. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Customer paid in full on CC."

Near Westover Rd, Austin, TX 78703
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KBHS109SSS06 "Arrived on site to replace mag and inverter, after replacing unit tested good, collected balance on cc."

Near Copper Crest, New Braunfels, TX 78132
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DW2 Arrived on site for washer with water in dispenser tray. Tested and inspected unit and found no issues. Found in user care guide that some water in dispenser in normal. Instructed customer on user care guide. No water leaks present at time of service.

Near Westover Rd, Austin, TX 78703
Tyler B.

Tyler B.

REFRIGERATOR MAYTAG MSD2576VEW00 "Arrived on site for unit not cooling, found all lights and fans on and comp running but no frost patteren, advised customer it would need a sealed system repair, customer decided to replace unit, no leaks on site"

Near Briarcrest Dr, Georgetown, TX 78628
Steve C.

Steve C.

WASHER MAYTAG MVWC565FW1 Arrived on site for the unit is not working properly. Customer advised when the unit goes into a rinse cycle the rinse light would be flashing. Found the unit has the F7e1 error basket speed. Found under the unit the mice have gone inside the GEAR CASE. Customer advised that she will purchase a new unit. All water connections were dry at the time of service. Customer only paid for the service fee.

Near Woody Ln, Elgin, TX 78621
Clif L.

Clif L.

WASHER KENMORE 110.459864 Arrived on site to diagnose a washing machine that is tearing itself up. Found inner basket A-frame warped and/or cracked. This is causing inter-basket to shred outer tub assembly. Enter basket is discontinued and no repairs can be done at this time to correct the issue.

Near Armstrong Dr, Georgetown, TX 78633
Al R.

Al R.

MICROWAVE FRIGIDAIRE FFMV164LS Arrived to inspect microwave tripping the breaker. Confirmed the complaint and removed and replaced all switches.Reassembled and unit tested as designed.2 minute water test was a success.JOB COMPLETE

Near Wyndham Hill Pkwy, Temple, TX 76502
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KFXL25RYMS2 Arrived onsite and installed door. Unit is now operating properly.

Near Hidden Lake Crossing, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

WASHER GE GTW460ASJWW "Arrived on site for washer continues to drain. Found small crack in panel and had customer waiver for moving appliances. Performed diagnostics mode and tested unit. Found analog pressure hose clogged. Cleared hose and tested on speed wash. Found cycled completed. All tested good, no water leaks present."

Near Speed Horse, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived on site and tested operation and found temp in freezer at 24 and fresh food is at 37. Ran diagnostics tests for thermistors and sealed system. All tests pass but unit will not cool freezer properly. Called tech line and spoke to Rick #7724542972. Per testing the unit has a sealed system failure and will require a new compressor kit to repair. I will also install new condenser fan motor as a precaution as well as the UI. Office to schedule return visit for 3 hour SS repair; ordrng 1 CNOTE (3 HOURS SS) and 1 W10865318 (fan) and 1 W11024494 (fan) and 1 W11025999 (compressor) and 1 W11039890 (cntrl-elec)

Near San Marco Trail, Georgetown, TX 78628
Steve C.

Steve C.

WASHER SAMSUNG WF45K6200AZA2 Arrived on site for the unit door will not lock. Tested the unit And found the door switch assembly is defective. Replace the door switch assembly and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Arbors Cir, Elgin, TX 78621
Robert J.

Robert J.

WASHER MAYTAG MVWB835DW3 "Arrived on job to replace gearcase. Replaced gearcase,calibrated unit ran test cycle. Noise went away and all operation functioning properly."

Near Stone River Dr, Austin, TX 78737
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not heating. Checking incoming voltage and found only 120v. Wiggles plug and found 240v. Tested dryer. Dryer heats and tumbles as intended. Advised to have house receptacle replaced. No other issues found. Dryer vent and lint trap was clean of lint at service.

Near Rock Creek Rd, Waco, TX 76708
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found RC fan not operational and FC fan not running. When fan motors are running in diagnostics unit will reset due to shorted controls, and dispenser UI will randomly reset with no functionality to ice and water dispenser. Short was caused by fan motor failures and has damaged all electronics in the unit. Also noted RC right side door gasket has a tear. Upper user interface, dispenser interface, main control, Orion board, FC fan motor assembly, and RC fan motor assembly will all need to be replaced along with RC door gasket to complete repairs. Will bring solenoid for 3 way valve on return trip Incase needed. Shut unit off today to prevent damage to sealed system, and customer has signed loss of cooling waiver. Office will need to have repairs authorized and set return date.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 W10688387 (gasket-fip) and 1 W10889841 (cover-ev

Near Lookout Knoll Dr, Leander, TX 78641
Brandon C.

Brandon C.

DRYER WHIRLPOOL WGD92HEFW0 "Arrived on site for customer complaint of unit making noise, found rattling noise coming from exhaust pipe, I added dryer pads, unit tested good."

Near Oak Pebble, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for compressor creating pulsating loud noise. Removed compressor installed new compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down"

Near Whitebead Trail, Austin, TX 78734
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for “dented front panel” complaint. Inspected unit and found front panel dented. Removed and replaced front panel. Tested unit, unit is performing as designed. No leaks detected, at time of service."

Near Zach Scott St, Austin, TX 78723
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15POZP2 Arrived on site for door issue. Found door hinge unable to secure to cabinet. Removed door found screw holes on cabinet stripped no threads on screw holes. Screws fall out with door opening and closing. Called tech support per tech support information being sent to product review team whirlpool will contact customer. File#7724545709

Near Soaring Eagle Cove, Austin, TX 78746
Lou S.

Lou S.

REFRIGERATOR MAYTAG MFF2258VEM4 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the damper control and as soon as I plugged it in, the damper door opened to allow cold air into the RC section. Tested in diagnostics and it operated as designed. No water leaks observed during service, job completed. Customer paid in full at previous service call."

Near Williams Way, Cedar Park, TX 78613
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived n site and found unit disposal plug still inside. Removed. Unit is now draining. All checks good.

Near Lathrop Ave, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

RANGE JENN-AIR JGRP548WP02 Arrived on site to test unit for griddle not working. Test unit and found wire disconnected at control board. Secured connection at board turned griddle on and griddle working correctly. Job complete no leaks present at this time.

Near Barton Bend, Dripping Springs, TX 78620
Paul R.

Paul R.

WASHER WHIRLPOOL MVWX655DW1 Arrived onsite for the washer making a squeaking noise while washing. I ran the auto diagnostics cycle and found the unit making a clicking sound when the unit would start to agitate in the clockwise direction. I ran a control calibration and retested the unit. The unit was quiet and worked as designed.

Near Robinson Family Rd, Austin, TX 78738
James C.

James C.

DRYER WHIRLPOOL LE5720XSW0 Arrived on site and tested operation. I found all functions test good but drum is not turning. Installed new belt and tensioner from dryer kit and tested operation. Unit working properly. Job complete

Near Lakefront Dr, Lago Vista, TX 78645
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for customer complaint of no ice production, found faulty ice maker, i replaced ice maker, unit tested good,"

Near Shady Hollow, New Braunfels, TX 78132
Clif L.

Clif L.

REFRIGERATOR MAYTAG MFI2570FEZ06 The downside to diagnose the refrigerator that is not cooling properly and the RC. Tested unit and found lower than normal temperatures in the refrigerator compartment causing food to freeze on several shelves and in crispers. Spoke with Steve from tech line and he advised changing thermistor as it was not in range required for proper cooling. He also stated damper and control could be an issue. All three parts will need to be replaced to complete repairs. Return date is set for 4/9/19.; ordrng 1 12002355 (thermistor kit) and 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)

Near Colby Ln, Cedar Park, TX 78613
Robert J.

Robert J.

DRYER AMANA NED4655EW1 "Arrived on job for complaints of no operation. Found thermal fuse blown, replaced fuse but no operation. Found voltage to pets but no operation. Replaced pts ran test cycle and all operation functioning properly."

Near Amy Dr, Kyle, TX 78640
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC150M0EB1 Arrived on site to test unit for unit not working. Test unit and found LF and RF burner receptacles burned out and burners stuck to the receptacles. Replaced receptacles and burner elements. Test unit and found unit saying it was on when all switches were off. Test unit and found LF switch was shorted out. Replaced switch test unit and unit test good job complete.

Near Serna Dr, Lockhart, TX 78644
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on site for unit not drying/heating, found control failed,, due to age customer will be calling whirlpool for possible concession. No leaks on site collected service fee ; ordrng 1 W10751502 (CONTRO)"

Near Sunset Rd, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site for rust on trim. Found rust panel, on left and right side trim. Attended to remove rust with dry eraser Tested burner operation. Will need to replace trim and panel. Schedule return for Thursday the 11th. ; ordrng 1 W10226014 (trim-cktop/ LEFT) and 1 W10226015 (trim-cktop/ RIGHT)"

Near Bold Sundown, Liberty Hill, TX 78642
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “no power to unit/unit not powering on” complaint. Inspected unit and found wall switch(at counter(third one))was off. Turned switch on. Unit powered on. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near John Michael Dr, Manor, TX 78653
Steve C.

Steve C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for the unit is not working. Customer advise that on sensing cycle the timer will not advance and will have manually shut it off. Found the timer is extremely hot in the off position. Replaced the timer and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Wildflower Cove, Cedar Creek, TX 78612
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived onnsite and found Evap frozen over. Advised customer unit will need to be defrosted in order to perform repair. Returning with Evap cover and control. ; schdld next appmnt for 4/8 MON !

Near Sweetgum Ln, Round Rock, TX 78664
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site and found frozen over drain tube In freezer cabinet. Ordering Updated drain tube and returning to repair. All else checks good. ; ordrng 1 DRAINTUBE (W10491298)

Near Standing Juniper Ct, Pflugerville, TX 78660
Al R.

Al R.

WASHER AMANA NTW4516FW1 Arrived to inspect washer not spinning water from clothes.Complaint was not verified. The customer ran a load before my arrival and I personally felt the load from the washer and load was same dampness as any washer would leave after completing a load.Called Whirlpool Tech line and spoke with:Kevin SR 7724549241 ALL CHECKED NORMALTold him of my findings and he walked me through steps to check. The unit only showed a lid switch errors which LID LATCH WAS replaced last visit.KEVIN STATED ALL FUNCTIONS OF THE WASHER AND AS DESIGNED.JOB COMPLETE WHIRLPOOL SR # 7724549241

Near Quail Point Dr, Kempner, TX 76539
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for “oven not heating” complaint. Inspected unit and found weak flames. Removed and replaced orifices with correct ones. Every time door is opened, unit shuts completely off. Removed and replaced regulator and spark module with no changes. Ordering new control. Return for repairs on 04/11. No leaks detected' at time of service.; ordrng 1 W11317846 (CONTROL)"

Near John Michael Dr, Manor, TX 78653
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KBF525ETSS "Arrived on site today to diagnose a refrigerator with a filter that is hard to remove. Found no failures to filter Assembly at this time . Changed filter as a courtesy for homeowner, and all is working properly at this time. No leaks were found at time of service."

Near River Walk Trail, Georgetown, TX 78633
Paul R.

Paul R.

REFRIGERATOR/TOP GE GFE26GSKJSS Arrived onsite for the refrigerator not dispensing water. I found the water line kinked. I advised mr to replace the line with a braided pex line and have a 90 degree fitting installed at the wall. There were no water leaks present at the time of service. Call complete.

Near Moffat Dr, Briarcliff, TX 78669
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL JS48SEDUDW15 Arrived onsite to replace the previous diagnosed parts. The first gasket had come off the door when I arrived. I installed the gasket. I found a hole on the inner flap of the second gasket but I was able to get it installed all the way so it would seal. Ordering another gasket. The customer also mentioned the ice container having shipping tape on it that will not come off. I found that reinforced stranded tape was put on the ice container and it will not come off. I explained to the customer that we would see if the extended warranty company would approve the container.; ordrng 1 C-NOTES (THE CUSTOMER IS REQUESTING THE ICE BIN GET REPLACED. I TOLD MR I WOULD SEE IF IT COULD GET APPROVED. SEE CALL NOTES. IF APPROVED ORDER WP2222970 BIN-ICE.) and 1 WP2266901 (GASKET-FIP )

Near Barbuda Dr, Austin, TX 78734
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site for dishwasher not operating. Tested and inspected unit and found no voltage to unit. Found switch at wall for unit was off, turned on switch and unit came on. Tested unit and all operations are normal. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service."

Near Maple Ave, Austin, TX 78702
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW2 "Arrived onsite for customer complaint of top load washer not draining and spinning clothes out. Ran diagnostics and found error code F9E1 (Long Drain). Did find drain hose was not installed properly. Found customer has drain in wall. Was able to adjust drain hose to all hose to be level with top of washer. Clear error codes and manual tested unit. Unit fills,drains as intended. No other issues found. All water connections were dry at time of service."

Near Speight Ave, Waco, TX 76711
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to inspect microwave door issues. Upon further inspection, the customer attempted to get the unit to malfunction when I arrived. After a few attempts, the unit stopped heating and the display showed “close door”. I found that the door is not closing all the way to engage the left side switch. I am ordering the inner and outer door assemblies and will return with the interlock harness and both hinges. Office to schedule return service due to door being PSP.; ordrng 1 W10577914 (glass-door) and 1 W10687342 (door/mw)"

Near Lavon Bend, Austin, TX 78717
Wesley P.

Wesley P.

DISHWASHER AMANA ADB1400AGS1 Arrived onsite and found power to unit had failed and electrician will be required to repair. Advised customer. All else checks good.

Near Fast Filly Ave, Pflugerville, TX 78660
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for customer complaint of dishwasher not dissolving pods when in use. Ran diagnostics and found error code 7-1 (Heater Error). Ran manual test cycle and tested heater. Found heater works as intended. Advised customer to run hot water at sink before starting cycle to allow hot water to enter dishwasher. No other issues found. All water connections were dry at time of service.

Near Castle Bluff Ct, Waco, TX 76712
Arthur B.

Arthur B.

WINE COOLER KITCHENAID KUWR204ESB0 Arrived onsite for customer complaint of wine cooler making rattling noises when compressor on. Removed bottom plate and found base was raised against condenser. Was able to adjust base and added foam stripes between base and condenser. Unit now runs quietly as intended. No other issues found.

Near Mt Rockwood Cir, Waco, TX 76710
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for water leaking found water leaking from fill tube during fill cycle. Water overflowing from fill tube. Installed reducer valve to line. Tested fill cycle no leaks unit working as designed. ; used 1 W10786952 (VALVE) from stock

Near Harris Dr, Austin, TX 78737
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and tested operation. I found the ice maker not responding and not cycling. Installed new ice maker and tested operation. Unit working properly. Job complete

Near John Muir Trail, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site to replace condenser and compressor for refrigerator. Replaced both parts as well as filter dryer. Pulled deep vacuum on unit and verified unit held vacuum. Charged with manufacturers recommended amount of refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Riverlawn Dr, Round Rock, TX 78681
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE704DSS0 "Arrived onsite for the dishwasher not draining and making a loud noise. I checked stored error codes and found an F8E1, F3E1, F6E6, & F3E3. I found everything working on the unit correctly but the control was only priming the drain pump then when it started to run continuously after 10 seconds it stopped sending voltage. I replaced the control and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete."

Near Verbena Pkwy, Spicewood, TX 78669
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED8000DW0 "Arrived on site for customer complaint of loud noise, found hand towels stuck in blower wheel, I removed hand towels, unit tested good."

Near Moonwalker Trail, Buda, TX 78610
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AB04 Arrived on site for oven not allowing to set time or allowing to set broil above 280°. Reset unit at breaker. Performed diagnostics mode and ran factory reset. Set time and tested broil at 550°. . All tested good. Spoke with customer on repair and user care guide.

Near Yucca Flower Ln, Georgetown, TX 78626
Arthur B.

Arthur B.

FREEZER MAYTAG MRT118FFFH01 "Arrived onsite to install new compressor to top mount refrigerator from prior tech’s diagnosis. Removed seized compressor and installed new replacement using braising methods. Installed new dye drier and process stub as well. Vacuumed system down to -25psi. Charged system with 3.7oz of R134a refrigerant. Reassembled and powered up unit. Compressor comes on, good frost pattern and air flow from evaporator. No other issues found. No water connected to unit."

Near Guthrie Cir, Waco, TX 76710
Robert J.

Robert J.

WASHER WHIRLPOOL WFW92HEFU0 Arrived on job to replace tub. Customer saw damage to tub and requested a new one. ; ordrng 1 W10901175 (tub-outer)

Near Dona Villa Dr, Austin, TX 78726
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL KSSC42QTS03 "Arrived on site For no control display. Previous company has replaced control kit twice and UI in door and inner once . Unit is running and but lights lights and controls are not . Both door switches are functioning properly .checked all connections . Call tech line and ran voltage checks ,determined cabinet wire harness failure . Unit is being framed unrepairable . No water leaks detected at time of service job complete .

Near Tallowood Dr, Austin, TX 78731
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site for customer complaint of cracked cooktop, found small crack on front left burner, I replaced cooktop, unit tested good."

Near Daisy Way, New Braunfels, TX 78132
Thomas L.

Thomas L.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site for multiple lights not working in the fresh food section. Removed and replaced LED driver and LED lights. All fresh food section lights now work properly. All water connections are dry.

Near Naranjo Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSGG700ESS0 "Arrived on site to test unit for unit giving F8E0 error code. Found bad fan, replaced fan at $150.16 and labor at $214.99 total before taxes $365.15. Test unit after replacing cooling fan by heating unit to 350 and unit test good. Fan kicked on at 170 degrees and fan stayed running after turning the unit off job complete no leaks present at this time."

Near West Ave, Austin, TX 78701
Robert J.

Robert J.

COOKTOP WHIRLPOOL WCG51US0DS00 Arrived on job to drop off grate kit.

Near Brentwood Drive, Austin, TX 78737
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for ice clumping up in ice bucket as well as a clicking noise . Found doors uneven and small gap along seal in between ice bucket housing and IM . Leveled doors to close gap. Clicking noise appeared to be blue shipping tape that was holding power cord had come loose . Removed tape . No leaks detected at time of service job complete .

Near Clearock Dr, Austin, TX 78750
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL W8RXNGMBS00 Arrived on site for no cool condition. the unit is not self defrosting due to a failed defrost bimetal. Replaced. Customer wants to save money a defrost himself. Apartment 1321. 512-318-1323 Bryan13215569 6354 0008 277704/21Callie ran card and it was approved

Near Metric Blvd, Austin, TX 78758
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and inspected microwave and found what’s your fan was not hooked up properly and also not pointing the correct direction. Uninstalled microwave and corrected fan blower and it is now operating properly. Calculate

Near Marion, TX 78124
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site for unit resetting and turning off while microwave in use, unit will need console and microwave control to complete will use supplied oven control on return ; ordrng 1 CNOTE (OFFICE RS) and 1 W11110951 (CONTROL ) and 1 W11297728 (CONSOLE )"

Near Palo Blanco Creek Ln, , TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for freezing in fresh food. Called tech support per tech support replaced damper and adjusted gaskets for damper assembly. File#7724546465

Near Canyonbend Cir, Austin, TX 78735
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Arrived on site and tested operation. Customer stated that the unit has tripped the breaker twice since December. Inspected harness and all connections and found to be good. Tested outlet for proper polarity and found to be good as well. Ran u it through all functions and was unable to duplicate issue. I found the breaker to be a gfci breaker and instructed customer on issues associated with gfci breakers and outlets that have appliances plugged into them. Unit working as designed. Job complete

Near Warren Cove, Lago Vista, TX 78645
Scott  M.

Scott M.

WASHER AMANA NTW4516FW2 "Arrived on site , replaced tub and tub ring . Nonwater leaks detected at time of service . Job complete ."

Near Gray Blvd, Austin, TX 78758
James C.

James C.

DISHWASHER WHIRLPOOL WDF510PAYSA Arrived on site and tested operation. I found the upper spray arm not turning. Inspected spray arm and found the ports on the end of the arm are clogged. Removed build up and tested operation. Unit working properly. Job complete

Near Hoot Owl Ln S, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR FRIGIDAIRE FFSS2625TS0 "Arrived on site for refrigerator making intermittently noises. Performed diagnostics mode and tested unit. Inspected evaporator and evaporator fan. Cycled ice maker and monitored cycle.Gained access to condenser fan and compressor. Found cardboard from back hitting fan blade. Corrected backing and tested unit. Found condenser fan motor housing not correct. Made adjustment to housing and tested unit. All tested good, no water leaks present.m"

Near Gaelic Dr, Georgetown, TX 78626
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site for not drying properly . Ran diagnostics no error codes . Heater is coming on at end of test. Rinse aid tank is empty . Instructed about importance of rinse aid with customer . No water leaks detected at time of service . Job complete .

Near Arran St, Austin, TX 78754
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH78019HZ1 "Arrived on site to test unit for unit not heating. Test unit and found bad high voltage, opened magnetron box and found mag damaged. Will need to order new magnetron w11230995 and new capacitor W10561770. Office to reschedule; ordrng 1 W10561770 (CAPACITOR ) and 1 W11230995 (MAGNETRON )"

Near Castlekeep Way, Austin, TX 78745
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site to replace temp sensors ordered by previous tech, found sensors were good and in range, found faulty control, ordering control. ; ordrng 1 W11032469 (cntrl-elec)"

Near Copper Valley, New Braunfels, TX 78132
Andy  B.

Andy B.

REFRIGERATOR MAYTAG MFI2665XEB7 Arrived on site for ice maker leaking water. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and UI showed signs of issues. Called tech line and spoke with Scott and was made aware that there was a software issue in that unit of that age. Made aware to customer. UI began to act normal and customer decided not to have replaced at this time. They will call back if there is any issues. No water leaks present at time of service.

Near Phillips St, Hutto, TX 78634
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 Arrived on site and inspected refrigerator and found evaporator is frosted over inspected defrost element and bimetal and both pass. Replaced defrost controller and recommended that customer defrost refrigerator over the next 36 hours. If this does not correct the issue W1116190 Will need to be ordered. Customer is aware of defrost procedure.

Near N Goodrich St, Seguin, TX 78155
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived onsite for the refrigerator not cooling properly in the RC and frost build up again. The frost was just as thick as the previous visit and appears to be starting at the bottom of the evaporator and working its way up the coil. I tested the DC voltage for the thermistors at the control and found - evaporator thermistor P8-1 to P8-2 = 4.96VDC and RC thermistor P5-1 to P5-2 = 4.97VDC. I called techline and spoke with Scott. Scott advised changing test 7 in diagnostics to the basic defrost mode, seal the chassis and liner on both compartments, and replace the evaporator cover. SR# 7724550116. I replace the evaporator cover foam, sealed both compartments chassis to liner, and changed test 7 to #2 basic defrost mode. Call complete."

Near Canoas Dr, Austin, TX 78730
Lou S.

Lou S.

OVEN KITCHENAID KOSE500ESS03 "arrived on site to inspect oven error code. Upon further inspection, I placed the unit in diagnostics and found error code F2E1. Per the tech sheet, I checked the UI console connection to the control and it was connected. I removed and replaced the UI console and tested the unit and it operated as designed. Job completed."

Near Azzuro Way, Cedar Park, TX 78613
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15NDXZQ1 "Arrived on site for no ice. Ran diagnostics no water entering reservoir,checked voltage no voltage to valve. Found unit has outdated faulty valve and pump failed not sending power to valve. Replaced pump and valve,found weak water pressure to valve from water source. Ran unit through diagnostics all test passed. Customer will need to have a plumber check for water pressure issue. ; used 1 W10908287 (PUMP) from stock"

Near W 15th St, Austin, TX 78701
Steve C.

Steve C.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for the units light will not turn on. Found the unit lightbulb is defective. Replaced the lightbulb and tested the unit. Unit works properly and no gas leak present

Near Potato Smith Rd, Elgin, TX 78621
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KGCU467VSS01 Arrived on site to replaced regulator. Replaced regulator test unit for leaks and no leaks present at this time. Turned burners on and all burners working correctly job complete. Turned gas back off due to unit being a model home.

Near Rush Pea Cir, Austin, TX 78738
Thomas L.

Thomas L.

WASHER MAYTAG MVWB835DW4 Arrived on site for clothes not getting cleaned properly. Entered step#52 of diagnostics and ran load calibration mode. Tested unit for all operations. Unit works properly and all water connections were dry.

Near Terra St, Round Rock, TX 78665
Kevin B.

Kevin B.

WASHER WHIRLPOOL WETLV27HW0 "Unit is now in 5206, inspected washer/dryer combo and found dryer has to be completely removed in order to replace lid switch properly. Confirmed this with tech line, Will need to bring back to technicians to remove dryer to access lid switch.; saved tckt"

Near Sundance Parkway, New Braunfels, TX 78130
Andy  B.

Andy B.

DRYER WHIRLPOOL MED3500FW1 Arrived on site for dryer not heating and vent light coming on and dryer shutting off. Performed temperature test and found within range. Vent light came on. Checked error codes and found F4-E3 (Restricted air flow) Instructed Customer that unit is operating as designed and that dryer vent for house will need to be cleaned.

Near Woodlawn Blvd, Austin, TX 78703
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for bottom rack rusting and falling apart. Found bottom rack stick coming off due to rust. Replaced bottom rack test unit and unit test good job complete. No leaks present at this time.

Near Nunsland Drive, Austin, TX 78744
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE304GPS0 "arrived on site to inspect dishwasher burn smell. Upon further inspection, I placed the unit in diagnostics with no error codes showing. The unit operated as designed, but at the end of testing when the drain pump came on, I noticed that the drain pump was operating longer then normal. When I opened the unit door, I found a large amount of suds in the bottom of the unit. I inspected the dispenser and found rinse aid leaking from the bottom of it. I advised the customer of my findings and am ordering a dispenser. Also CNOTE-customer asks that the return service call be the same date/time as the customers microwave call (218083). No water leaks observed during service.; ordrng 1 CNOTE (SCHEDULE WITH 218083) and 1 W10861000 (detergent dispenser)"

Near Rock Nettle Pl, Georgetown, TX 78628
Wesley P.

Wesley P.

WASHER GE GTW460ASJ9WW Arrived on site and repaired no spin washer with cap and switch lid lock. Unit is now operating as as designed.

Near Grand Ave Pkwy, Pflugerville, TX 78660
Steve C.

Steve C.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for the unit is not working and the door is locked. Tested the unit in diagnostics and received error code F3E1 and F8e1. Found the air trap has gunk buildup. Replaced the air trap and the pressure switch. Tested the unit and the unit is working properly. All water connections were dry at the time of service.

Near Deep Woods Ct, Cedar Creek, TX 78612
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HB0 Arrived on site for microwave having door issues. Inspected unit and found door strike broken off in interlocks. After father inspection found face of cavity damaged door rubbing top of control panel. Called tech support and spoke with Butch (SR# 7724548304). He documented call and transferred to trade partners service. Spoke with Darion. Builder will need to contact contractor order desk with SR# at 1-800-962-2537 to have unit exchanged.

Near Beebrush Ct, Liberty Hill, TX 78642
Al R.

Al R.

ICE MACHINE KITCHENAID KUIC15NRTS1 "CONTACT # 254-613-1913 HOME PHONEArrived to inspect ice machine with a dirty hose. Confirmed, removed and replaced the hose. Discovered the pump inside the unit leaks and will need to be replaced. Ordered WP2313705 pump ; ordrng 1 WP2313705 (PUMP)"

Near Oscar School Rd, Temple, TX 76501
Robert J.

Robert J.

WASHER WHIRLPOOL MHW5500FW0 Arrived on job for complaints of noise. Found object to be stuck in between basket and tub. Would need entire tub assembly to complete. 2 man job for 2 hours.

Near Glenhollow Path, Austin, TX 78745
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Arrived on site for bin replacement, replaced and tested good"

Near Kolbo Drive, Round Rock, TX 78665
Kevin B.

Kevin B.

WASHER MAYTAG MVWB865GW0 "Arrived on site and found start button is unresponsive on user interface, replaced console and it is now operating properly. No water leaks from connections at time of service, job complete"

Near Indian Trail, Seguin, TX 78155
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site to install previous diagnosed parts. Evacuated refrigerant from system. Removed failed compressor, filter drier and evaporator and installed new. Tested seal system. Leveled unit. All tested good, no water leaks present."

Near Davis Mountain Cir, Georgetown, TX 78633
Scott  M.

Scott M.

MICROWAVE JENN-AIR JMV8208BAS Arrived on site for vent closure not opening . Found vent cam not functioning. Part is NLA. ; ordrng 1 DE97-00423A (CAM )

Near Morado Cove, Austin, TX 78759
Andy  B.

Andy B.

DRYER WHIRLPOOL WGD8300SW1 Arrived on site for dryer getting too hot and gas smell. Performed temperature test and found within range. Did not smell any gas or found any gas leaks. The mother of customer was home and also agreed that there is no gas smell. Recommend that dryer vent for house be cleaned. All operations are normal. No gas leaks present at time of service.

Near N Lamar Blvd, Austin, TX 78705
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for dishwasher filling then draining . Ran diagnostics and got 7-1,5-2,4-3 error codes . Checked and found correct voltage . Replaced sump and motor . Ran diagnostics again all functions on DW are normal . No water leaks detected at time of service . Job complete ."

Near Bluff Springs Rd, Austin, TX 78744
Scott  M.

Scott M.

ICE MACHINE KITCHENAID KUIS18PNZB2 Arrived on site for IM not making ice . Found bin is full of ice . Tested unit in diagnostics all checke normal . Ran unit thru a normal harvest . Couldn’t duplicate or find anything malfunctioning at time of service . No water leaks detected at time of service . Job complete .

Near Congress Ave, Austin, TX 78701
Al R.

Al R.

RANGE FRIGIDAIRE FFEF3012UWB Arrived to install previously ordered part. Removed and replaced the left rear small burner. Unit now works as designed.JOB COMPLETE

Near Woodgate Dr, Woodway, TX 76712
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4616FW2 Arrived onsite for customer complaint of top load washer wobbling when spinning. Tested unit and found inner basket warped causing wobbling. Unit will need new inner basket and tub ring to complete repair. R/S for Wednesday 4/10. All water connections were dry at time of service.; ordrng 1 W10554251 (spin basket) and 1 WPW10531289 (tub ring)

Near Yaqui Ct, Fort Hood, TX 76544
Al R.

Al R.

DISHWASHER MAYTAG MDB8989SHZ0 Arrived to inspect dishwasher not melting pods. Confirmed the complaint and removed and replaced the pump and motor. Reassembled the unit and noticed the unit had no incoming water source. Removed the two mounting screws and noticed the tubes on the left side of the dishwasher were extremely damaged causing he water at start up is going on the floor and no into the dishwasher. Customer is calling LOWES for further questions on install.

Near S Norma Dr, Waco, TX 76705
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 "Right on site. Replaced gear case, stater, Clutch and rotor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near E Krueger St, Marion, TX 78124
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 "Right on site. Replaced gear case, stater, Clutch and rotor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near E Krueger St, Marion, TX 78124
Diego G.

Diego G.

WASHER MAYTAG MVWB855DC3 "Right on site. Replaced gear case, stater, Clutch and rotor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near E Krueger St, Marion, TX 78124
Diego G.

Diego G.

DRYER AMANA NED4655EW1 Arrived on site. Check for no heat issues. Found voltage not correct coming from outlet to let heater kicked on. Instructed customer they will need to have electrician come out to fix problem. Job complete

Near Newton Ave, Seguin, TX 78155
Diego G.

Diego G.

DRYER AMANA NED4655EW1 Arrived on site. Check for no heat issues. Found voltage not correct coming from outlet to let heater kicked on. Instructed customer they will need to have electrician come out to fix problem. Job complete

Near Newton Ave, Seguin, TX 78155
Diego G.

Diego G.

DRYER AMANA NED4655EW1 Arrived on site. Check for no heat issues. Found voltage not correct coming from outlet to let heater kicked on. Instructed customer they will need to have electrician come out to fix problem. Job complete

Near Newton Ave, Seguin, TX 78155
Diego G.

Diego G.

DRYER WHIRLPOOL NED4655EW1 Arrived on site. Check for long dry times. Found damper going outside clogged up not allowing moisture to get outside to dry clothes. Instructed customer on exhaust. Job complete

Near Chapman St, Seguin, TX 78155
Diego G.

Diego G.

DRYER WHIRLPOOL NED4655EW1 Arrived on site. Check for long dry times. Found damper going outside clogged up not allowing moisture to get outside to dry clothes. Instructed customer on exhaust. Job complete

Near Chapman St, Seguin, TX 78155
Diego G.

Diego G.

DRYER WHIRLPOOL NED4655EW1 Arrived on site. Check for long dry times. Found damper going outside clogged up not allowing moisture to get outside to dry clothes. Instructed customer on exhaust. Job complete

Near Chapman St, Seguin, TX 78155
Robert J.

Robert J.

WASHER MAYTAG MHW5500FW0 "Arrived on job for complaints of draining issue. Ran diagnostics and currently draining normally, but found tear in bellow. Will need bellow to complete,will double check for drain issue on return visit.; ordrng 1 WPW10237499 (bellow)"

Near Javea Drive, Austin, TX 78739
James C.

James C.

RANGE WHIRLPOOL WFG320M0BB2 Arrived on site and tested operation. I found both front burners hard to light. I found the igniters are functioning properly but the gas is not igniting. Installed burner base and cap on left front and found it to now function properly. I will need to return with another burner base and cap for the right front. ; ordrng 1 WPW10183368 (cap-burner) and 1 WPW10515455 (burnr-head)

Near Carlina Loop, Georgetown, TX 78628
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site for washer making noise and loose pad. Tested and inspected unit and found side noise pad stuck to side of washer as well as to tub creating a crunching noise. Removed pad and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Brenham St, Manor, TX 78653
Steve C.

Steve C.

OVEN KITCHENAID KODE500ESS04 Arrived on site for the unit has error code f9e0 error. Tested the unit and unit will display f9e0 miswired. Check voltage from the junction box and found the unit is not receiving 240 V and is only getting 126 V. Call the whirlpool to verifySr#7724528514 And advise that the unit is miswired from the junction box. Advise the customer to call a electrician.

Near Cornerstone, Round Rock, TX 78681
Joseph C.

Joseph C.

WASHER MAYTAG MVWC565FW0 "Arrived on site for “noisy operation” complaint. Inspected unit and found coins under agitator. Removed coins and calibrated, again. Noise is gone. Unit is performing as designed. No leaks detected, at time of service."

Near Linda Ln, Austin, TX 78723
James C.

James C.

DISHWASHER KITCHENAID KDTM384ESS3 Arrived on site and ran diagnostics. I found a fault for drain motor stuck on. Unplugged unit and installed new fan. Ran diagnostics and cleared the drain motor fault. I found the the unit would not complete diagnostics and the toe kick would not seat due to the amount of insulation on the toe kick. Removed the 2 additional layers to allow clearance for the control and ran diagnostics again. I found that the unit will not complete diagnostics and reads 13 minutes on display and cancel light illuminated. Unit will need new control and drain pump to repair; ordrng 1 W10914557 (pump-drain) and 1 W11177742 (CONTROL )

Near Portobello Road, Leander, TX 78641
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS325SDHW0 Arrived onsite for customer complaint of SxS refrigerator not making ice. Found ice maker fill tube blocked with ice. Used steamer to clear fill tube. Jumped icemaker and found icemaker called for water and flows well into mold. No other issues found. All water connections were dry at time of service.

Near Deorsam Dr, Copperas Cove, TX 76522
James C.

James C.

MICROWAVE AMANA AMV2307PFS Arrived on site and found unit of operating and no display. Tested switches and found all to be working properly. Tested fuses and found 20a fuse has failed. Installed new fuse and tested operation. Unit working properly. Job complete

Near Leander, TX 78641
Arthur B.

Arthur B.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer making noises when agitating. Found washplate bolt missing causing washplate to not agitate properly. Unit will need new washplate,bolt and cap cover to complete repair. R/S for Thursday 4/4. Advised not to use unit at this time.; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W11050804 (cap)"

Near W Mary Jane Dr, Killeen, TX 76541
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site and found unit with broken lock. Replaced lock. Unit is now operating as designed.

Near Marblehead Dr, Austin, TX 78727
James C.

James C.

DRYER WHIRLPOOL WED7000DW2 Arrived on site and found ui has lettering coming off and scratched. Unit will need new ui to repair. ; ordrng 1 W11130235 (UI)

Near Mistflower Springs Dr, Leander, TX 78641
Paul R.

Paul R.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived onsite to replace the previous diagnosed parts. I opened the box for the manifold and found a W10594394 manifold for a four burner cooktop. Reordering the manifold. Ordering c-notes & W10594397 MANIFOLD.; ordrng 1 C-NOTES (THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.) and 1 W10594397 (MANIFOLD)

Near Clintons Cloud Ct, Austin, TX 78733
Tyler B.

Tyler B.

REFRIGERATOR GE GFE28HMHES "Arrived on site for freezer frosting , found slides mis aligned, removed all bins and reset slides and tested good, door now sealing, no leaks on site"

Near Haselwood Ln, Round Rock, TX 78665
Joseph C.

Joseph C.

OVEN JENN-AIR JJW9830DDP "Arrived on site for “broken lower oven door hinges” complaint. Inspected unit and found lower oven door hinges to be broken. Removed and replaced lower oven door hinges. Unit checks good.

Near Avenue C, Austin, TX 78751
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for the unit is not cooling or freezing. Found the compressor is turning on and also all the fans. Punctured The drier to recover the refrigerant and no refrigerant is present. Replace the UV dryer and the access valve and added 6 ounces of refrigerant. Tested the unit and the unit is working properly. All water connections were dry at the time of service.

Near Oak Park Dr, Round Rock, TX 78681
Joseph C.

Joseph C.

WASHER WHIRLPOOL CHW9060AW0 "Arrived on site for “F21 error code” complaint. Customer has checked all lines. No blockages. Instructed customer to cut down on detergent usage. Reset codes and observed full wash. Unit is performing as designed. No leaks detected, at time of service.

Near Cameron Rd, Austin, TX 78754
James C.

James C.

WASHER MAYTAG MVWB850YW1 "Arrived on site and installed new bearing shaft, rotor and stator. Ran diagnostics and found unit working properly with no water leaks. Instructed customer to give to unit over night to allow adhesive to cure for tube seal. Job complete"

Near Sidewinder, Leander, TX 78641
Robert J.

Robert J.

WASHER MAYTAG MHW3505FW1 "Arrived on job for complaints of not filling. Received error codes F3E1 and f8e1,replaced switch wl. Found drum not rotating for agitate or spin. When rotating by hand the drum is dragging and you can hear bearing. Will need stator,rotor, and tub to complete. No leaks detected at time of service. Please allow 2 hours for call and will require 2 men.; ordrng 1 CNOTE (AUTHO ) and 1 CNOTE (2 MAN) and 1 CNOTE (ALLOW 2 HOUR) and 1 W10870751 (stator) and 1 W10901030 (tub-outer) and 1 W11253212 (SCREW) and 1 WPW10544980 (rotor)"

Near Eventide Ln, Austin, TX 78748
Brandon C.

Brandon C.

MICROWAVE KITCHENAID KMBP100ESS01 "Arrived on site for customer complaint of UI not responding, found faulty control panel, ordering panel. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10588761 (panl-cntrl)"

Near Grant Cannon Ln, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for fresh food evaporator incased in ice. Defrosted fresh food evaporator,installed new harness assembly,secured thermistor to correct location on suction line using foil tape and zip tie. Secured cover with four screws two on top and two in middle section. Replaced main control and ui powered unit on ran diagnostics all test passed. Parts covered under AUTHO WJI7K00DP1

Near Baldovino Skyway, Austin, TX 78738
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WSF26C2EXEF01 Arrived on site to replace the valve due to very little water going to the icemaker. Replace the valve and re-leveled the unit. Unit works properly and all water connections were drying at the time of service.

Near Red Poppy Trail, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for fresh food evaporator incased in ice. Per tech support relocated thermistor to copper suction line before weld joint,secured thermistor with a zip tie,added sealer around water liners entering cabinet."

Near Valburn Dr, Austin, TX 78731
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIC15NRXS1 Arrived on site to diagnose an ice machine that is producing thin ice. Tested unit and found water level sensor not responding in diagnostics. Water level sensor will need to be replaced to complete repairs. Return date set for 4/5/19.; ordrng 1 WPW10548509 (sensor)

Near Cedar Ln, Cedar Creek, TX 78612
Robert J.

Robert J.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of dispenser not despising. Found dispenser cap not on tight preventing Siphon process. Made adjustments to cap and test unit. All operation functioning properly. No water leaks detected at time of service.

Near Arapaho Drive, Kyle, TX 78640
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite for customer complaint of front load washer leaking from bottom. Tilted unit up and found piece of outer tub off unit causing the leak. Unit will need new outer tub to complete repair. OF to R/S. Unit unplugged at this time.; ordrng 1 CNOTE (2 MAN NEEDED) and 1 W10901030 (tub-outer)

Near Santee Ct, Fort Hood, TX 76544
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Removed and replaced left pantry door, it’s user interface, and the dispenser user interface. Water on controls damaged of the parts. All water connections were dry at the time of the repair."

Near N Shorewood Dr, Granite Shoals, TX 78654
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived onnsite and found unit symptoms were likely a result of failing power supply. Issue had resulted in no power to circuit. If repair of power supply reveals a broken DW, customer will call back."

Near Knollpark Cir, Austin, TX 78758
Thomas L.

Thomas L.

REFRIGERATOR GE DFE28JSKBSS Arrived on site for no ice. Previous servicer installed 2 icemakers. Found no water in mold. Will need icemaker and water valve. Will also need a working steamer when tech returns. Office to reschedule.; saved tckt

Near Co Rd 144B, Marble Falls, TX 78654
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived to inspect dishwasher leaking. I confirmed it and raised both front legs and unit doesn’t leak any longer.JOB COMPLETE.

Near Logue Ln, Waco, TX 76708
Wesley P.

Wesley P.

WASHER WHIRLPOOL MHW3000BW0 Arrived on site and found unit operating as designed. Replaced moldy bellow

Near Fieldcrest Dr, Austin, TX 78704
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW0 "Arrived on site. Replace transmission and wash plate. Ran diagnostic test, all functions tested ok. No leaks present. Job complete"

Near Park St, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW0 "Arrived on site. Replace transmission and wash plate. Ran diagnostic test, all functions tested ok. No leaks present. Job complete"

Near Park St, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWX655DW0 "Arrived on site. Replace transmission and wash plate. Ran diagnostic test, all functions tested ok. No leaks present. Job complete"

Near Park St, Seguin, TX 78155
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0AS "arrived on site to install previously diagnosed and ordered part. I removed and replaced the left hinge receiver and when I went to put the upper door back on, the right side hinge slipped out of the receiver. I found that the right upper hinge receiver is now bd and will need to be replaced. I am ordering the right hinge receiver and CNOTE-LSO and did not collect as I will collect the remaining balance of $186.29 (includes right receiver) on next service call. Scheduled return service call for 04/05/19. Upper oven door left off for safety.; ordrng 1 CNOTE (LSO) and 1 WPW10616802 (hinge-recv)"

Near Grand Oaks Loop, Cedar Park, TX 78613
James C.

James C.

COOKTOP KITCHENAID KFGS366VSS03 Arrived on site and tested operation. I found that the spark module harness is not plugged in properly due to missing retainer on spark module. Installed new module and tested. Unit working properly. Job complete

Near Manada Trail, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for refrigerator not making ice. Inspected unit and found ice bin full of ice and ice maker cycling properly. Called tech line and spoke with Mike (SR# 7724523685) Was informed that there is no known intermittent failure and that unit is operating as designed. Spoke with customer on use and care and practice for best performance. No water leaks present at time of service.

Near Nightjar View Terrace, Pflugerville, TX 78660
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site for washer making loud noise. Tested and inspected unit and found both front suspension rods missing. Installed new suspension rods. Tested unit and all operations are normal. No water leaks present at time of service.

Near Groves, TX 77619
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWC6ESWW0 "Arrived on site to install previous diagnosed part. Gained access to switch, removed failed sensor switch and installed new. Tested unit on multiple cycles. All tested good, no water leaks present. Paid in full on prior service visit."

Near S Austin Ave, Georgetown, TX 78626
Kevin B.

Kevin B.

REFRIGERATOR FRIGIDAIRE FGHD2368TF "Arrived on site and prepared to replace water line kit and found ice bin is full, icemaker tray is also full of ice. Called Frigidaire techline and while on hold icemaker cycled and refilled with water. Spoke with Frigidaire tech line 82502759 they did not have a reason why it did not work previously, used parts anyway No water leaks from connections at time of service, job complete"

Near Wren Ln, New Braunfels, TX 78132
Thomas L.

Thomas L.

DISHWASHER KITCHENAID KDPE234GPS0 "Installed new door switch and unit still has no power out of control. Will order new control, led display, and will reinstall console. Office to locate parts and reschedule with customer.; ordrng 1 W10858705 (COVER) and 1 W11087210 (CONTROL) and 1 W11281068 (LIGHT)"

Near Co Rd 200, Liberty Hill, TX 78642
Paul R.

Paul R.

COOKTOP KITCHENAID KGCK306VSS02 Arrived onsite for the cooktop with the RR burner not lighting. I found the orifice plugged. I cleaned the orifices and tested the unit. The unit is working as designed. Call complete.

Near Amiata Ave, Lakeway, TX 78738
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42FTS17 "Arrived on site for no ice. Checked icemaker fill tube clear, removed inlet tube to valve no water disconnected water line to housing no water diagnosed no water to refrigerator. Customer or extended warranty company will need to contact plumber for no water"

Near Lenape Trail, Austin, TX 78736
Clif L.

Clif L.

WASHER WHIRLPOOL WTW8500DC0 Arrived on site to diagnose a washer that is not operating properly. Tested unit and found slow fill due to failed watervalve as well as console errors saved in control due to failed control panel. Panel and valve will need to be replaced to complete repairs. Return date set for 4/9/19.; ordrng 1 W10838672 (console)

Near Ann Powell Rd, Smithville, TX 78957
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site to perform sealed system repair on refrigerator. Upon arrival noted freezer temperature was at 0° to -1°. Also noted RC temperatures were between 36° and 38°. Freezer evaporator also had a full frost pattern. No sealed system failures at this time and unit may have possibly had an air leak due to a door that was not fully closed. No further repairs are needed at this time and all is working properly. No leaks were found at time of service.

Near Old Windmill Rd, Bastrop, TX 78602
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for ice in ice box fan assembly. Removed evaporator cover,removed ice around ice box fan housing removed ice box fan installed new ice box fan installed new door gaskets ran diagnostics tested ice box fan unit working as designed. Repair covered under AUTHO KJIGJJIAPL1"

Near Mesa Dr, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF560SMYB04 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the Fc Evap thermistor and main control. Tested unit and it operated as designed. No water connections to unit. Job completed.

Near Parkwood Dr, Leander, TX 78641
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WFE515S0EB1 "Arrived on site for customer complaint of element not in line with cooktop, found one of the element clips had come off, I reattached the clip to the element, unit tested good."

Near Spur 191, Spicewood, TX 78669
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for refrigerator making loud noise. Tested and inspected unit and found compressor fan rubbing creating loud noise. Made adjustment. Tested unit and all operations are normal. No water leaks present at time of service.

Near Sweet William Ln, Pflugerville, TX 78660
Andy  B.

Andy B.

DRYER MAYTAG MEDC465HW0 Arrived on site for dryer not drying properly. Called tech line and spoke with Kathy (SR # 7724527904) Made aware of issue. Performed temperature test and found within range. Was instructed that it is a venting issue that will need to be resolved. Made aware to customer and instructed customer on use and care of unit and practice for best performance. No repairs are needed at this time.

Near Elgin, TX 78621
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL GU2400XTPS1 "Arrived on site for dishwasher not cleaning while and intermittently not starting. Performed diagnostics mode and tested unit. Found minor suds buildup in unit. Tested amp draw to element and found no amps. Inspected harness and found wire had burnt going to heater and melted heater heater nut. Found connector welded to element .Tested heater resistance and found out of range. Will need to replace heater and harness to repair.

Near Appaloosa Cove, Jarrell, TX 76537
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW88HEAW0 "Arrived on site for washer not completing cycles. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 no water detected or pressure switch fault. Ran automatic test cycle. Ran automatic cycle and would not advance past test C1, had to press start to move to next test. Found valve operating on all functions. Found unit would not advance past C6. Tested amp draw to heater at 8 amps. Tested temperature sensor resistance at 23 k ohms. Called Whirlpool tech support and spoke with Dave (SR#7724529120). Checked fault codes again and found no error. Ran automatic test again and found some results. Will need to replace ACU. Found no availability on control, contacted parts department to confirm (SR). Spoke with customer on part. Paid service fee of $129.99 plus tax $10.72 total of $140.71 on check#3010."

Near Council Rd, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator not making ice. Inspected unit and work area. Inspected RC evaporator, found normal frost pattern. Measured temperature in ice housing and found not within range. Measured in freezer and found at 17°. Performed diagnostics mode and checked fault codes, found fault code E5. Gained access to evaporator to inspect frost pattern and found restriction in frost pattern (see SD-QuickPic). Will need to return with FC evaporator, compressor and 3 way valve. Office to schedule appointment for return. Please allow up to 3 hours for repair. ; ordrng 1 SEENOTE (3 HOURS SCHEDULE APPOINTMENT ) and 1 TJAF120 (ACCESS VALVE ) and 1 W10832994 (COMPRESSOR ) and 1 WPW10143759 (DRIER) and 1 WPW10608485 (EVAPORATOR )"

Near Ridge Run Dr, Georgetown, TX 78628
Robert J.

Robert J.

MICROWAVE KITCHENAID KOCE500ESS06 "Arrived on job for complaints of no operation. Factory reseted unit,ran test,all operation functioning properly."

Near Stone River Dr, Austin, TX 78737
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for no ice condition. Tested and found low-voltage to icemaker. Replaced control and switch and power is now at icemaker. All water connections were dry.

Near Centerview Dr, Horseshoe Bay, TX 78657
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near James Garfield St, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JSC23C9EEM00 Arrived on site for no ice. Ran diagnostics icemaker not running through a harvest diagnosed failed icemaker. Installed new icemaker ran harvest passed ran fill test passed u it working as designed.

Near Glen Heather Dr, Lakeway, TX 78734
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL KOCE500ESS05 "Gate #8155, arrived on site found microwave is currently operating, spoke with tech line and they didn’t have any specific recommendation to explain customers experience of microwave not heating randomly. Customer has not had an occurrence in a month. Customer states that they pressed start button to heat up a food item it would count down the full minute and the item would not be hot. Could not duplicate this experience will replace the control panel it was the only thing customer was interacting with SR7724395594"

Near Black Bear Dr, New Braunfels, TX 78132
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "arrived on site to inspect refrigerator freezing foods. Upon further inspection, I tested temps RC=21 degrees & FC=5 degrees. I removed the RC thermistor and checked ohms and found it good. I attempted to place the unit in diagnostics and the control failed. I remember and replaced the control and RC thermistor and tested the unit and it operated as designed as I was able to get it into diagnostics and run tests on the components. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Hunters Chase Dr, Austin, TX 78729
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site for unit door not staying closed, found track was missing bearing in slide, causing rack to jamb , replaced tracks and tested good, no leaks on site"

Near Vernell Way, Round Rock, TX 78664
Paul R.

Paul R.

RANGE WHIRLPOOL KSGG700EWH0 Arrived onsite for the range with only partial display. I found the display working but some of the buttons not functioning. I found multiple F2E1 errors stored. I changed the control panel and tested the unit. The unit is working as designed. Call complete.

Near Millway Dr, Austin, TX 78757
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for “dented refrigerator door” complaint. Inspected unit and found freezer door to be scratched. Ordering new freezer door(stainless). Office to set return schedule due to part disposition. No leaks detected, at time of service.; ordrng 1 LW10904379 (FREEZER DOOR (STAINLESS))"

Near Middle Fiskville Rd, Austin, TX 78751
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD97EC0HZ00 Arrived on site and set clock and ad used that likely cause was old wiring in home. Found unit with f6e0 error. Cleared errors and advised customer on use and care. All checks good.

Near Brinwood Ave, Austin, TX 78704
Paul R.

Paul R.

OVEN JENN-AIR JJW3830DS02 Arrived onsite to replace the previous diagnosed parts. I replaced the control panel and programmed it to the customers specification. Call complete.

Near Firebird, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

REFRIGERATOR FRIGIDAIRE FPBS2777RFB "Arrived on site for refrigerator not making ice. Performed diagnostics and tested unit. Found ice fan frozen. Found unit had old style seals. Will need to update to seal kit. Schedule return appointment for Tuesday the 11th, due to customer availability. Customer requested PM for return.; ordrng 1 5303918784 (SEAL KIT) and 1 SEENOTE (REQ PM)"

Near Four T Ranch Rd, Georgetown, TX 78633
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF760SADB2 Arrived on site to replace parts ordered by previous technician. Replaced pump and wire harness and found drain pump not needed. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.

Near Chamberlin Rd, Dale, TX 78616
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFG320M0BS3 "Arrived on site for “display will jump back and forth, when heated” complaint. Inspected unit and found control faulty. Removed and replaced control. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near W 51st St, Austin, TX 78751
Robert J.

Robert J.

DRYER WHIRLPOOL WED5800BW0 "Arrived on job for complaints of door not closing. Found the striker and latch damaged. Replaced latch, tested operation and all operation functioning properly."

Near Pincea Pl, San Marcos, TX 78666
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for front glass broken. Replaced glass and badge. All else checke good . Job complete.

Near Chicon St, Austin, TX 78702
Arthur B.

Arthur B.

WASHER AMANA NTW4516FW1 "Arrived onsite for customer complaint of top load washer not spinning clothes out. Ran diagnostics and found error code F5E4 (Lid Open Error). Cleared error codes and manual tested spin and drain cycle. Also found customer hot water is not on as well. Found all water is removed from unit. Loaded unit with customer materials and observed entire wash cycle. Upon completion,found towels were all spun out with minimal water left in materials. Ms was not happy with results. Called WPL Techline Tebor SR#7724528800 of findings. Advised that unit is working as designed and no other service calls needed. Spoke with CS regarding issue as well."

Near Quail Point Dr, Kempner, TX 76539
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived back on site for harness and deli ui replacement, replaced and tested good, no leaks on site"

Near Trailside Bend, Round Rock, TX 78665
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KSC23C8EYY00 "Arrived on site for face plate broken on snack tray . Due to placement of fridge had to remove door . Replaced tray . No water leaks detected at time of service . No water leaks detected at time of service . Job complete ."

Near Deer Shadow Pass, Austin, TX 78733
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4900BW0 Arrived onsite and found unit needed to be adjusted and calibrated to prevent banging. All checks good. No parts needed. Advised customer on use and care.

Near Poquito St, Austin, TX 78702
Clif L.

Clif L.

DISHWASHER FRIGIDAIRE FDB2310LCC2 Arrived on site to diagnose a dishwasher that is missing drain hose and previously not draining. Installed new drain hose and cleaned glass out of pump assembly. Tested unit and found all is working properly at this time. No leaks were found after services were performed.parts (32.73+tax)Svc/Lbr (209.99+tax)

Near N Mockingbird Cir, Cedar Creek, TX 78612
Al R.

Al R.

DISHWASHER KENMORE 665.160224 "Arrived to inspect dishwasher with blinking lights. Confirmed issue, looked inside and remover broken glass, straws and plastic dinnerware. Ran diagnostics and all codes cleared. Unit washed, rinsed and heater worked as designed.JOB COMPLETE."

Near Dan Rowe St, Waco, TX 76704
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT920SADM0 "Arrived on site for “not draining” complaint. Inspected unit and found piece of porcelain dish to be blocking drain pump impeller. Removed debris and tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Delano St, Austin, TX 78721
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher dispenser. Upon further inspection, I found the detergent dispenser cracked below the detergent door and leaking detergent. I removed and replaced the dispenser and tested the unit and it operated as designed with no error codes. No water leaks observed during service, job completed."

Near Axehandle Trail, Austin, TX 78717
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site and found customer has defrosted refrigerator per previous request. replaced evaporator motor including thermistor. Before replacing UI on drawer spoke with tech line there should be 12 V DC from orange to black at user interface harness. This voltage is not present and tech line recommended replacing high-voltage control board and harness to drawer. Refrigerator may need just the control board, the control board and harness, the control board and previously quoted UI, or all three. Customers will contact office what’s the decision they make. A control board and harness will need to be ordered at that point."

Near Tramonto, New Braunfels, TX 78132
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7000DW3 Arrived on site and instructed customer on load size and loading. F0e5 was only error. Leveled calibrated and tested with towels. All checks good. No leaks.

Near S Lamar Blvd, Austin, TX 78704
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW95HEDW0 "Arrived on site for customer complaint of stain between door, we tried to clean the stain, but nothing worked. I replaced door, unit tested good.

Near Neville Wood Ct, Austin, TX 78738
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and tested operation. I found the freezer ice maker has failed causing no ice production. Upon inspection of fresh food ice maker I found it to be turned off. Turned ice maker on and it cycled properly and filled with water. Installed new freezer ice maker and ran diagnostics tests. Unit it working properly and all functions test good. Job complete

Near Appaloosa Run, Liberty Hill, TX 78642
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on job for complaints of noise. Found the spanner was loose from previous company that had serviced unit. Adjusted bolt,ran test,all operation functioning properly."

Near Atlantis, Kyle, TX 78640
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Check for no heat issues. Found loose connection at timer not allowing heater to kick on. Re-positioned connector and reconnected to timer, all functions tested OK. No leaks present. Job complete"

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Check for no heat issues. Found loose connection at timer not allowing heater to kick on. Re-positioned connector and reconnected to timer, all functions tested OK. No leaks present. Job complete"

Near Creekside Way, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site. Check for no heat issues. Found loose connection at timer not allowing heater to kick on. Re-positioned connector and reconnected to timer, all functions tested OK. No leaks present. Job complete"

Near Creekside Way, New Braunfels, TX 78130
Arthur B.

Arthur B.

WASHER WHIRLPOOL NTW4516FW3 Arrived onsite for customer complaint of top load washer not agitating after filling. Found drain hose was installed incorrectly throwing F9E1 error. Advised to correct drain hose to allow proper siphon. Calibrate unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Kempner, TX 76539
Paul R.

Paul R.

WASHER WHIRLPOOL MHW7100DC0 Arrived onsite for the washer that the door will not unlock and it’s getting an F3E1 error again. I found the air trap hose between the trap and tube full of debris that I suspect was causing the pressure fault error. I removed the hose and cleaned it out. I cleared the error code and ran the auto diagnostics cycle. The unit worked as designed and the error didn’t reappear. There were no water leaks present at the time of service. Call complete.

Near Shinoak Dr, Austin, TX 78731
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived onsite for customer complaint of ice maker not making ice and UI not coming on. Found UI shorted out. Removed and replace UI. Reassembled. All function and features work as intended. Icemaker called for water. No other issues found. All water connections were dry at time of service."

Near Shady Dr, Killeen, TX 76543
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS72EC0HV00 "Arrived on site and inspected oven and found menus will not scroll, A new control panel will be needed to correct issue.; ordrng 1 W11352049 (CONTROL PANEL)"

Near Bordeaux Ln, New Braunfels, TX 78132

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