Service History 162

We serviced a
GE DISHWASHER
Model ZDT975SPJ0SS
Near Austin, TX 78734
Brandon
Job Details: 04/10/2021
"Arrived on site for customer complaint of unit having a leak detected error code, found leak coming through o ring at flood switch due to massive soap scum and hard water build up. I removed and cleaned float assembly and o ring as well as much of the soap scum and hard water build up as I could, tested unit, unit tested good.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Austin, TX 78701
Brandon
Job Details: 04/10/2021
"Arrived on site for customer complaint of rattling noise, found broken blower wheel, I replaced blower wheel, unit tested good."
We serviced a
KITCHENAID MICROWAVE
Model KEMC378KSS02
Near Georgetown, TX 78626
Lou
Job Details: 04/10/2021
"Arrived on site to inspect wall oven/microwave combo error. Upon further inspection, I found the microwave showing the door error. Pulled unit from space and tested the switches at the control and found the switches are bad. Due to space, I will need a 2nd tech to complete the repair. I am ordering the switches, a CNOTE-LSO & CNOTE-2ND TECH office to schedule return service."
We serviced a
KITCHENAID RANGE
Model KGSS907SSS03
Near Austin, TX 78704
Leonardo
Job Details: 04/10/2021
Arrived on site to test unit for oven flame to yellow. Found bake burner not converted to propane. Converted burner test unit and unit test good job complete.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Spicewood, TX 78669
Brandon
Job Details: 04/10/2021
"Arrived on site for customer complaint of panel not functioning, I replaced main control, unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS1
Near Austin, TX 78738
Brandon
Job Details: 04/10/2021
"Arrived on site to replace sump assembly and dispenser, after replacing, ran diagnostic test cycle, unit tested good.
We serviced a
KITCHENAID RANGE
Model KDRP407HSS4
Near Spicewood, TX 78669
Brandon
Job Details: 04/10/2021
"Arrived on site for customer complaint of Pf error code not resetting, found failed control, I replaced control, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Georgetown, TX 78633
Lou
Job Details: 04/10/2021
"Arrived on site to inspect dryer not working. Upon further inspection, I turned the unit on and pressed start and nothing happened. I removed the back panel and tested the fuse and found it open. Tested remaining components and they were good. Removed the element and found the center plate beginning to warp and signs of it about to crack. I replaced the element and fuse and tested. Unit is operating as designed. I tested airflow in the unit and found the vents are clogged. I recommended that the customer have their vents cleaned to prevent further issues. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS02
Near Georgetown, TX 78633
Lou
Job Details: 04/10/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the RC fan failure, I was to remove and replace the RC evap cover assembly. Upon arrival, I found that the evap cover sent with me is the wrong part in the correct packaging. The correct cover should have several connections on the harness located in lower right corner of the cover and the one sent with me only had 2. I notified my parts thread of the issue and advised the customer of the issue. I found ice on the evaporator and removed it with my steamer to help the RC section cool until we can return with the correct part. I am ordering the evap cover assembly and CNOTE-TECH TO INSPECT BEFORE RETURNING. Also, returning tech to seal off drain tube store back of the unit. Office to schedule return service. No water leaks observed during service.; ordrng 1 W11395558 (RC evap cover assembly) and 1 CNOTE (TECH TO INSPECT EVAP COVER)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Briarcliff, TX 78669
Brandon
Job Details: 04/10/2021
"Arrived on site for customer complaint of freezer door not sealing, I adjusted tracks, added sealer, and formed gasket, unit tested good."
We serviced a
JENN-AIR MICROWAVE
Model JMW2427DS02
Near Lakeway, TX 78734
Brandon
Job Details: 04/10/2021
"Arrived on site to replace failed console, after replacing, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Austin, TX 78747
Leonardo
Job Details: 04/10/2021
Arrived on site to replace control board. Replaced board test unit and oven heating correctly job complete.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Georgetown, TX 78628
Lou
Job Details: 04/10/2021
"Arrived on site to inspect dryer noises. Upon further inspection, I turned unit on in a Timed Dry cycle and after approximately 4-5 mins the unit began to make a screeching noise. I disassembled the unit and found the exhaust pipe and blower housing loose. Also found the blower wheel broken. I removed and replaced the blower wheel and using the pads provided for today, I sealed off the exhaust pipe at the back of the unit and at the blower housing and reassembled the unit and tested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITBL3
Near Georgetown, TX 78633
Lou
Job Details: 04/10/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the door gasket being torn in the lower right corner and the unit leaking water, I removed and replaced the gasket and tested. Unit is operating as designed.No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITBL3
Near Georgetown, TX 78633
Lou
Job Details: 04/10/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the door gasket being torn in the lower right corner and the unit leaking water, I removed and replaced the gasket and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Kyle, TX 78640
Robert
Job Details: 04/09/2021
Arrived on job for complaints of tripping breaker. Unable to duplicate error.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Del Valle, TX 78617
Jacob
Job Details: 04/09/2021
Arrived onsite for unit making noise. Tested unit. Heard a loud noise when the fan wouldn?t come on. Upon further inspection. Found that a piece of paper was inside the fan motor. Removed paper. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Austin, TX 78748
Robert
Job Details: 04/09/2021
Arrived on job for complaints of water not filling properly and needed a power cord. Found the air dome hose in wrong spot and power cord damaged. Replaced cord and placed air dome hose to correct position.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, TX 78628
Tommy
Job Details: 04/09/2021
"Arrived onsite for previously diagnosed parts. Upon arrival put unit into place with side mounts and reattached unit. Otto,r fasteners.Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, TX 78729
Luis
Job Details: 04/09/2021
"Arrived on site to install parts previously diagnosed. Replaced motor,divider,yoke,gasket and washer,reassembled unit,tested ice dispenser unit working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Georgetown, TX 78633
Jonathan
Job Details: 04/09/2021
"Arrived n site for dishwasher not draining. Inspected unit and work area. Tested drain pump and found impeller not turning. Tested voltage and found present. Removed standing water with shop vac. Removed drain pump and found glass caught on impeller. Inspected drain pump and house, found no damage from glass. Reinstalled drain pump and performed diagnostics mode. Monitored test operation and all tested good, no water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Austin, TX 78752
Luis
Job Details: 04/09/2021
"Arrived on site for ice bin issues. Found bin frozen in housing,removed bin,removed ice blockage reinstalled ice bin checked ice bin operation good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78628
Cliff
Job Details: 04/09/2021
Arrived on site to diagnose a dishwasher that is leaking through vent when door is opened. Found inner door panel not molded properly during manufacturing. Cut away excess plastic that was not trimmed at factory. All is working properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Austin, TX 78727
David
Job Details: 04/09/2021
"Arrived on site to diagnose icemaker in refrigerator that is not producing ice. Temps felt good in both compartments. Removed icemaker to inspect and found small cubes wedged in the arm. Found a piece of styrofoam had gotten stuck in the fill bucket, blocking unit from getting full sized fill for cubes. Removed the foam and ice and cycled icemaker. Icemaker finished cycling and filled appropriately and is now working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS04
Near Georgetown, TX 78633
Lou
Job Details: 04/09/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the water dispenser leaking/dripping and the ice dispenser door not sealing correctly, I removed and replaced the smart valve and ice door and tested. Unit is operating as designed. No water leaks observed during service, office to schedule return service upon rival of the ice bin.; ordrng 1 WPW10395657 (Ice bin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Austin, TX 78737
Brandon
Job Details: 04/09/2021
"Arrived on site for customer complaint of unit not cooling in either section, found freezer at 28 degrees, fresh food section at 48. Ran compressor and fan tests, found all fans running, compressor would run, weak frost pattern on both evaporators, oily residue on tubing by filter drier, found sealed system leak,
We serviced a
JENN-AIR OVEN
Model JJW2830DS00
Near Round Rock, TX 78681
David S
Job Details: 04/09/2021
Arrived on site to install previous diagnosed part. I installed the new console. I tested the unit and found it working as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS02
Near Austin, TX 78746
Kevin
Job Details: 04/09/2021
"Arrived on site and inspected refrigerator and found icemaker is leaking water, took one picture. Replaced Icemaker and removed all ice from freezer, insured freezer evaporator drain is clear, job complete"
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS02FRSS1
Near Austin, TX 78746
Kevin
Job Details: 04/09/2021
"Arrived on site and inspected trash compactor, customer has recently found trash behind bin that may have kept door from closing completely. Customer ran trash compactor 15 times during service call and it worked properly every time. No further repair is required at this time, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Temple, TX 76502
Tyler
Job Details: 04/09/2021
Arrived on site for microwave needing a previously diagnosed turntable tree turntable O-ring stabilizer as well as some touch up paint repair burn marks inside the inner cavity. But arrival I was able to sand down the burnt areas and reapply the touch up paint I then added the O-ring stabilizer and the glass turntable and then reassembled and tested a bowl of ice for 10 minutes as recommended by whirlpool stack line after the full 10 minute repair the ice has melted down and there were no signs of sparking arcing or burning or anything else catching on fire unit is now fully functioning as designed call complete
We serviced a
WHIRLPOOL OVEN
Model WFE505W0HB1
Near Leander, TX 78641
Justin
Job Details: 04/09/2021
Arrived on site to install previously diagnosed parts. I installed the new harness and terminal block. I found the fuse bad as well and replaced. I then tested the cooktop elements and preheated the oven. All worked as designed. The UI is also working as designed now. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/09/2021
"Arrived on site to install previously diagnosed parts. Removed element and installed new element.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Buda, TX 78610
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for oven not ignite after pre heat. Replaced bake under and igniter and sensor and module. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC3
Near Pflugerville, TX 78660
Scott
Job Details: 04/09/2021
"Arrived on site , replaced gearcase and clutch ,transferred over slider . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Georgetown, TX 78628
Tommy
Job Details: 04/09/2021
Arrived onsite for washer intermittently working. Upon arrival found unit relay would intermittently get stuck on drain and not advance. Replaced control and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/09/2021
Arrived on site to replace door gaskets for oven. Replaced both gaskets and all is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMEB00
Near Austin, TX 78729
David
Job Details: 04/09/2021
"Arrived on site to follow up on refrigerator not cooling. Ran unit and found no frost pattern on evap. Ran unit for 15+ mins and never saw frost pattern build, and lines are not cold. Checked amp draw on compressor and found it at .35 which is super low. Ordering sealed system to resolve. Office to schedule sealed system. ; ordrng 1 WPW10507886 (Compressor kit) and 1 WPW10143759 (Dryer) and 1 W10913906 (Access Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/09/2021
Arrived on site for Not Cleaning Clothes - Electronic Touch Control - Top Load Washer. Placed in diagnostics and F7E6 came on (motor fault). Ran through high spin and heavy agitation as F7E6 fault code directs in service manual. Heard knocking in agitation. Removed dust cover and found actuator not installed into the splutch. Removed actuator and installed into splutch. Placed back in diagnostics and washer is running as designed. Knocking noise is gone. Job completed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/09/2021
Arrived on site to diagnose an oven that is not heating properly. Found temperature sensor out of range and replaced it. All is working properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/09/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced ui and control and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Georgetown, TX 78633
Jonathan
Job Details: 04/09/2021
"Arrived on site for refrigerator with ice maker overfilling. Inspected unit and work area. Placed level on to different shelves and found unit leaning forward. Found leveling feet more the halfway down. Called Whirlpool tech support and spoke with Kathy, was informed to check leveling of ice maker housing from left to right and found leaning to the left. She stated to replace house maker housing. After speaking with customer issue did not occur until ice maker was replaced and also requested for regulator to be removed from water line. Will replace ice maker with housing. Will need water tubing to remove regulator. After repairs are made will measure water fill, 1.6 to 2 ounces. Office to schedule appointment when ETA is available.; ordrng 1 8212547RP (WATER TUBING ) and 1 W11242954 (ICE HOUSING) and 1 WPW10280988 (GASKET) and 1 WPW10320706 (GASKET ) and 1 WPW10635022 (ADAPTER)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for screen frozen. Found ui not responding at all. Turned breaker off for 1 minutes and turned unit back on and ui responding on few buttons. Will order new console. Office to reschedule. ; ordrng 1 W11297728 (Console)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS0
Near Austin, TX 78739
Leonardo
Job Details: 04/09/2021
Arrived on site to replace control board. Replaced board test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Manor, TX 78653
Matthew
Job Details: 04/09/2021
Arrived onsite to replace previously diagnosed parts . Replaced inner basket and suspension rods. Tested unit and unit is still making noise. Called tech line for assistance. Tech line recommended reorder inner basket and outer tub due to rubbing and shaking between the two. Isolated gearcase by removing tub and gearcase was operating properly. Reordering inner tub and outer basket Office to reschedule ; ordrng 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 1 W11089264 (filter) and 1 W11219115 (OUTER TUB ) and 1 WP90767 (screw)
We serviced a
GE REFRIGERATOR
Model HSS25ASHBCSS
Near Georgetown, TX 78633
Cliff
Job Details: 04/09/2021
Arrived on site to diagnose a refrigerator that is hammering when water is used. Found faulty filter head and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Georgetown, TX 78626
Tommy
Job Details: 04/09/2021
Arrived onsite for unit not heating correctly. Upon arrival tested unit found unit needing slight calibration. Calibrated unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Austin, TX 78746
Kevin
Job Details: 04/09/2021
"Arrived on site and replaced detergent drawer, and Bellow diagnosed on previous visit. Also found a small sock in the drain pump."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near The Hills, TX 78738
Brandon
Job Details: 04/09/2021
"Arrived on site to replace failed motor, after replacing, unit tested good.
We serviced a
WHIRLPOOL DRYER
Model WED85HEFW0
Near Austin, TX 78739
Robert
Job Details: 04/09/2021
Arrived on job for complaints of noise. Found the blower wheel damage.After replacement test operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Pflugerville, TX 78660
Scott
Job Details: 04/09/2021
"Arrived on site ,replaced motor , plate and shaft . All dispenser function are normal. No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Niederwald, TX 78640
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for for not closing. Test unit and found broken striker. Replaced striker test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFU0
Near Manor, TX 78653
Matthew
Job Details: 04/09/2021
Arrived onsite for dispenser residue issues. Found service pointer W11025472 in reference to customers issues. Residue has now led to failing bellow. Per service pointer will order kit #W10903186 and bellow to correct issue. After repair will discuss proper use and care guidelines per service pointer. Discussed with DW via SW. office to reschedule. Recommending 2 hr to complete job.; ordrng 1 2HR (2 HR) and 1 W11173364 (bellow)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Holland, TX 76534
Tyler
Job Details: 04/09/2021
Arrived on site for washer turning off randomly.
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Georgetown, TX 78628
Tommy
Job Details: 04/09/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit display and tested unit. Unit is now operating as designed. Job Completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Pflugerville, TX 78660
Scott
Job Details: 04/09/2021
Arrived on site for dishwasher leaking . Ran diagnostics no error codes . Ran diagnostics found lots of suds in unit . Did have small amount of water leak out left side . Fill and drained unit several times to cleat soap out . Re ran diagnostics all checked out no water leaks . Recommended customer switch to powdered and use 1-2 tablespoons . Job complete .
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78737
Robert
Job Details: 04/09/2021
Arrived on job for complaints of noise. Found the gearcase leaks oil. Replaced both gearcase and cam. After replacement test operation.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78734
Brandon
Job Details: 04/09/2021
"Arrived on site for customer complaint of unit not spinning, found failed actuator, I replaced actuator, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JZ0
Near Lockhart, TX 78644
Noah D
Job Details: 04/09/2021
"Arrived on site to inspect oven for not heating oven upon inspection found found the terminal burnt, replaced terminal block and harness connectors, tested for functions and preheated. Complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Salado, TX 76571
Tyler
Job Details: 04/09/2021
"Arrived on site for washer not agitating. Upon arrival I was able to enter diagnostics and find the following error code: F8E1 NO FILL, LONG FILL, F7E6 MOTOR FAULT, F0E5 OFF BALANCE LOAD DETECTED. Upon further diagnostics tests I found during high and low speed agitation that both inner basket and agitator were in synchronized motion moving in the same direction. Spin function was working as designed. After checking for any voltage issue from ACU to components underneath unit, I found the circuit error code was due to actuator not shifting the cam/splutch assembly between agitation and spin. After replacing the actuator I reassembled and tested unit and confirmed unit was fully func as designed in Manuel as diagnostics modes. No leaks before during or after repairs. Didnt find any issues causing no fill or unbalance codes"
We serviced a
GE DISHWASHER
Model GSD2200G02WW
Near Leander, TX 78641
David S
Job Details: 04/09/2021
Arrived on site for dishwasher not draining. I inspected the unit and work area. I gained access to underneath the unit. I found the drain solenoid rusted and not actuating. I also found a puddle of water under the solenoid. I traced the water dripping from the tub itself. The unit is leaking from the tub.Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Austin, TX 78703
Luis
Job Details: 04/09/2021
"Arrived on site for no cool. Removed evaporator cover found no frost pattern and traces of oil on evaporator weld joints,diagnosed unit will need a new fresh food evaporator. JOB WILL NEED 2HRS; ordrng 1 WPW10643261 (Evap ff) and 1 W10913906 (Access valve) and 1 Wpw10143759 (Drier uv) and 1 W10779331 (Compressor)"
We serviced a
KENMORE REFRIGERATOR
Model 2537041341B
Near Georgetown, TX 78633
Cliff
Job Details: 04/09/2021
Arrived on site to diagnose a refrigerator that is leaking from icemaker. Found fill cup on icemaker has ice buildup causing cup to overflow. Removed ice and tested unit. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78728
David
Job Details: 04/09/2021
Arrived on site to diagnose dishwasher with issues with silverware rack. On arrival I found the rack would only come out about half way. Found the wheel had come out of the upper left track and the lock was missing. Replaced left track and cap. Retested and unit is fully opening as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Georgetown, TX 78628
Tommy
Job Details: 04/09/2021
Arrived onsite for unit door switch not working. Upon arrival replaced bad switch and tested. Unit is now operating as designed. Tightened freezer handle. Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Pflugerville, TX 78664
Jonathan
Job Details: 04/09/2021
Arrived on site for microwave venthood fan allowing air to escape around microwave. Tested vent and felt air flow behind unit and sides. Removed vent to venthood and sides opened. Corrected with foil tape around sides. Retyped vent and tested operation. All tested good. Spoke with customer on repair.
We serviced a
WHIRLPOOL DRYER
Model WGD8620HC1
Near Austin, TX 78733
Kevin
Job Details: 04/09/2021
"Arrived on site and inspected dryer and found latch connector to door is loose, after resetting it found no saved error codes. Airflow meter is showing no airflow, spoke with tech line, this is likely the cause for a customer smelling an aroma. Exhaust from heating element is not being removed. Recommended to homeowner that vent to the exterior be cleaned by a service to correct the issue, job complete 7730472179"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/09/2021
"Arrived on site for customer complaint of left rear burner not lighting and buttons on control panel not functioning properly. Found ignitor cable disconnected from spark module, customer said it has never worked from day one, also found control board not seated into control housing all the way so buttons were not making contact. I inserted ignitor cable into spark module, and inserted control into control housing, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Austin, TX 78705
Jacob
Job Details: 04/09/2021
Arrived onsite for display to unit not working.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Austin, TX 78705
Jacob
Job Details: 04/09/2021
Arrived onsite for clamp missing to helps seal the bellow. Looked at the unit. Saw clamp missing. Replaced clamp. No issues at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD4985EW0
Near Del Valle, TX 78617
Jacob
Job Details: 04/09/2021
"Arrived onsite for unit not starting at all. Unit had light only working. Replaced timer. Still did not work. Upon further inspection, found that the white fuse for power was no good. Used truck stock. Tested unit. Unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, TX 78739
Richard
Job Details: 04/09/2021
Arrived onsite for the oven control panel damaged. Upon inspection found that the control panel is dented on the upper left and right side. Replaced control panel and all functions tested good complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, TX 78739
Richard
Job Details: 04/09/2021
Arrived onsite for the oven cooktop is damaged. Upon inspection found that the cooktop is damaged on the ride side. Will need to replace cook top. Part is already on the order. Office to schedule ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, TX 78739
Richard
Job Details: 04/09/2021
Arrived onsite for the oven control panel is damaged. Upon inspection found that the control panel is dented on the upper left side. Replaced control panel and all functions tested good complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Hewitt, TX 76643
Jonathan
Job Details: 04/09/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced pump and motor and tested unit. Unit began working as designed. Call complete.
We serviced a
GE DISHWASHER
Model DU800SWKQ0
Near San Marcos, TX 78666
Andrew
Job Details: 04/09/2021
"Arrived on site to replace door gasket from previous diagnosis. Replaced gasket, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Killeen, TX 76549
Wesley
Job Details: 04/09/2021
Arrived onsite and repaired leaking ice maker by correcting installation of icemaker which was installed crookedly. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Pflugerville, TX 78660
Scott
Job Details: 04/09/2021
Arrived on site for not making ice . Found bail arm stuck in up position . I?m didn?t respond to harvest . Getting correct voltage . Replaced icemaker an harvest all checked normal. No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/09/2021
Arrived on site to install previously diagnosed parts. Found the diode was connected to the wrong side of the capacitor which also blew the fuse. Removed diode and fuse. Installed new diode and fuse. Tested microwave with a cup of water for one minute. Microwave heating as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78725
Matthew
Job Details: 04/09/2021
"Arrived onsite for dishwasher not washing completely. Upon arrival put unit in diagnostics and found no stored error codes. Ran test cycle and inspected, found failing spray arms. Ordering upper and lower spray arms and bringing back pump and motor just in case. ; ordrng 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)"
We serviced a
WHIRLPOOL RANGE
Model WMH31017HS2
Near Austin, TX 78744
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for no light. Found light bulb burned out. Socket working correctly advised customer to get n?e bulb job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78744
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for kickplate coming off. Found kickplate not secured correctly. Secured kickplate test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Austin, TX 78744
Luis
Job Details: 04/09/2021
"Arrived on site for door issues. Adjusted door,adjusted door handle set screws,cleaned door skin checked door operation good."
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS1
Near Austin, TX 78737
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for damaged panel.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78732
Brandon
Job Details: 04/09/2021
"Arrived on site for customer complaint of unit not powering on, found power supply switch on wall was off, I flipped switch, tested unit, it filled, washed, and drained just fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Austin, TX 78744
Luis
Job Details: 04/09/2021
"Arrived on site for cooling complaint. Per customer temp reading 59? in fresh food,at time of visit unit cooling correctly,ran diagnostics thermistors passed,ran fan and diffuser test passed good air flow,ran defrost heater passed heater powered on. Exited diagnostics compressor powered on and started cooling."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Niederwald, TX 78640
Robert
Job Details: 04/09/2021
Arrived on job for complaints of noise.found the belt stretched and pulley black. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC6FS1
Near New Braunfels, TX 78132
Andrew
Job Details: 04/09/2021
"Arrived on site to replace blower fan from previous diagnosis. Replaced blower, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Round Rock, TX 78664
Scott
Job Details: 04/09/2021
"Arrived on site for fresh food cool. Ran temp check,fz0/fresh 47. Evap fan checked normal. No ice build up. Found dampener stuck closed . Replaced dampener . Air flow to fresh food . No water leaks detected at time of service. Job complete ."
We serviced a
KENMORE WASHER
Model 110.280628
Near Austin, TX 78726
David
Job Details: 04/09/2021
"Arrived on site to diagnose washer that is not fully filling and spinning. Found hot water valve was not letting any water in. Provided estimate for new valve. Installed new valve and found the solenoids and electrical blades were too big and not the right part. Ordering research on part. ordrng 1 Research (Parts research - inlet valves with correct connectors and solenoids)"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Georgetown, TX 78633
Jonathan
Job Details: 04/09/2021
Arrived on site for range oven not igniting. Inspected unit and work area. Found sparking at module and igniter disconnected. Contacted to igniter and tested operation. Found unit still sparking at module. Removed failed module and installed new. Tested all operations. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Austin, TX 78738
Luis
Job Details: 04/09/2021
Arrived on site for dispenser issues. Diagnosed ice door not fully sealing causing warm air to migrate to ice bin. Removed ice build up replaced ice door assembly tested ice dispenser door sealing correctly
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS00
Near Cedar Park, TX 78613
Justin
Job Details: 04/09/2021
Arrived on site to install previously diagnosed parts. Upon further inspection I found front left orifice holder switch snapped screws and stripped screws in it. The office holder will need to be drilled out and replaced. I am ordering all of the screws and orifice holders just in case. The only one I found truly needing to be replaced was the front left however. I took a picture of the screw in SD-Quickpics for reference. Please inspect cooktop before sending. Office to reschedule. ; ordrng 2 WPW10571492 (Front Left/Right Orifice Holders)s and 1 WPW10571493 (Left Rear Holder Orifice) and 1 W10759294 (Center Orifice Holder) and 1 W10691684 (Right Rear Orifice Holder) and 10 OrificeHolderScrews (Research)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Manor, TX 78653
Matthew
Job Details: 04/09/2021
Arrived onsite for potential gas leak. Upon arrival turned gas supply on. Insured gas was flowing up to manifold. Began testing at supply and supply hose. Checked up to gas valve and connections. Check valve at bake burner. Removed cooktop cover and check incoming line to manifold and checked all tubes and valves. Use both electronic leak detector and liquid leak detector. Could not detect any leaks at this time. Notified customer. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Leander, TX 78641
David S
Job Details: 04/09/2021
Arrived on site for fridge not making ice. I inspected the unit and work area. I found the freezer at 0 degrees and the ice box at 3 degrees. I put the unit into test ty and found e2 motor lost home position. I ran test 57 and it would not complete a cycle. I spoke to the customer about the ice maker having failed an needs to be replacedI replaced the ice maker. I tested the ice maker it harvested and filled with water.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for not drying. Found dispenser not opening and not dispensing rinse aid. Replaced dispenser test unit and unit test good job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Georgetown, TX 78633
Jonathan
Job Details: 04/09/2021
"Arrived on site for dishwasher bottom spray arm not turning. Performed diagnostics mode and ran test cycle and found bottom spray not turning. Found water level correct, up to heater. Found major suds buildup in unit. Called Whirlpool tech support and spoke with Bruce. He stated to replace soap dispenser and test, if does not correct spray arm to replace sump assembly. Found no eta available on dispenser. Office to schedule appointment when ETA is available.; ordrng 1 W11412300 (DISPENSER )"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Austin, TX 78703
Jacob
Job Details: 04/09/2021
"Arrived onsite for unit making noise during operation. Started unit. Heard rattling noise. Upon further inspection, found that the idler was worn down. Replaced idler. Tested unit. Unit tested good, no other noises at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near New Braunfels, TX 78132
Andrew
Job Details: 04/09/2021
"Arrived on site to test unit for not cooling. Found evap cover was completely frozen over. Defrosted evap and thermistor placement was correct. Pantry UI tested good, no signs of leaks of corrosion. Evap motor working as designed. Drip pan not bowed. Drain not clogged. Found evap thermistor was giving off readings. Replaced thermistor, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Killeen, TX 76543
Al
Job Details: 04/09/2021
Arrived on site and inspected washer with filling issues.Customer advised she suspects the issues were due to the recent winter storm. Shes been in the hospital since before the storm.I tested and calibrated the unit and allowed the customer to was a NORMAL load and unit now functioning properly without any issues.Job complete LB left
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/09/2021
"Arrived on site for WATER LEAKING DOWN FROM THE MIDDLE DRAWERS--OR COLLECTING FROM THE MIDDLE DRAWERS--FREEZING UP>>>. Removed back cover and removed drain tube to check for clogs. Drain tube was free of any debris or clogs. Found drain pan was bowed in the center and full of ice. Used steamer to remove ice build up. Once ice was melted water still wasnt flowing down the drain tube. Steamed drain tube in drain pan and whatever was clogging the drain released and water from drain pan began to empty into drain tube. Used shims to create a permanent slope towards the drain tube. Used a cup of water to test slope and water went directly towards the drain as it was designed to do. Found thermistor in wrong location. Moved thermistor to correct location, zip tied, and foil taped.