Near Cedar Park, TX 78613
Scott
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site for dishwasher flashing drain code . Removed drain motor . Found clip had broken off impeller . Removed both pieces of clip. Reinstalled drain motor . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete .
Near Martindale, TX 78655
Andrew
Job Details: 12/22/2020
DRYER ROPER RED4640YQ0 "Arrived on site to test unit for loud noise while operating. Found left rear wheel was broken. Replaced both rear wheels, tensioner pulley and belt. Tested unit, verified with customer noise was no longer present. Unit heating as designed. Unit ventilation was great. Job complete."
Near Pflugerville, TX 78660
David S
Job Details: 12/22/2020
DRYER MAYTAG MEDB835DW4 "Arrived on site for dryer shutting off after 5minuets on normal dry. I inspected the unit and work area. I tested the unit and found it heating and shutting off after 5 minuets of sensor drying. I gained access to the control and found the moisture sensor op n at the control. I am ordering the sensor strips, sensor jumper and the main harness just in case. The office will reschedule when we have an eta on the parts. ; ordrng 1 W10901572 (harns-wire) and 1 W11161899 (wire) and 2 W11165163 (electrode)s"
Near Cedar Park, TX 78613
Scott
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site for fridge leaking . Found water leaking from plastic hose connection where supply line is attached. Replaced hose . Tested dispenser & icemaker . No other water leaks detected at time of service. Job complete .
Near Austin, TX 78703
Jacob
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL GU2475XTVY1 Arrived onsite to replace part ordered by previous tech. Replaced valve. But noticed the water supply line was leaking but also the water shutoff valve from under the sink would not completely shut off water going to the dishwasher. Let customer know to get plumber to fix issue with water shut off under the sink also will get the plumber to put on new water line. No other issues at this time. Job complete
Near Austin, TX 78739
Leonardo
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL DU915PWSS0 Arrived on site to test unit for no power. Test unit and found bad control board and bad fuse and bad pane. Ordering new control board W10039780 . ; ordrng 1 W10039780 (CONTROL BOARD )
Near Austin, TX 78753
Andy
Job Details: 12/22/2020
FREEZER WHIRLPOOL ASI2175GRS01 Arrived on site for Refrigerator FC light not working. Tested and inspected unit and found failed socket and switch. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78758
Scott
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL KUDS35FXWH4 "Arrived on site for poor wash performance. Ran diagnostics wash . Found weak wash motor ,checked voltage at control. Omhed out high, also lots of suds . Also found dispenser leaking . Ordering control , sump and motor, and dispenser . AUTHO needed . Call to set return .; ordrng 1 AUTHO."
Near Taylor, TX 76574
Jimmy J.
Job Details: 12/22/2020
OVEN WHIRLPOOL WFE535S0JZ0 "Arrived on site for Oven Heat. Oven is not heating to programed temp. Even though I have no way to gauge, I know the temp is not the indicated 350. I normally bake a cheesecake at 350 for 30 minutes and at 325 for another 30 minutes (on my old Whirlpool stove/oven). Cheesecake is in oven over an hour at 350 and still liquid. Just purchased on Monday of this week, Dec. 14thRan three sets of temps that gave me an average of 337. Calibration mode was set +15 degrees to offset the temp to average closer to 350. After calibrated I ran another set of temps and got an average of 347. Oven heating as designed. Job completed."
Near Austin, TX 78732
Brandon
Job Details: 12/22/2020
OVEN WHIRLPOOL GBD307PRS01 Arrived on site to pull control and membrane for rebuild. ; ordrng 1 Cnote (Office to reschedule)
Near Austin, TX 78701
Jacob
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite to replace parts ordered by previous tech. Replaced parts tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78701
Jacob
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW560CHW0
Near Austin, TX 78738
Leonardo
Job Details: 12/22/2020
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for no power. Test unit and found opened fuse. Replaced fuse . Test unit and unit heating and blower coming on all working as designed.
Near Pflugerville, TX 78660
David S
Job Details: 12/22/2020
WASHER WHIRLPOOL WTW4855HW1 Arrived on site for washer leaking. I inspected the unit and work area. I found fault codes for motor fault and over filling. I ran a diagnostics cycle and found the unit not agitating or spinning properly. I inspected underneath the washer and found everything installed correctly. I replaced the main control and ran a diagnostics cycle again. The unit still didn’t spin or agitate properly. I am ordering the drive motor and the capacitor to complete the repair. The office will reschedule when we have an eta in the part. ; ordrng 1 W10832724 (drive motor) and 1 W11395618 (CAPACITOR )
Near Austin, TX 78723
Matthew
Job Details: 12/22/2020
DISHWASHER MAYTAG MDB9979SKZ0 Arrived onsite to replace previously diagnosed parts. Replaced motor sump assembly. Tested unit and unit is functioning properly. No leaks present at this time. Job complete.
Near Pflugerville, TX 78660
David S
Job Details: 12/22/2020
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site for microwave not having power. I inspected the unit and work area. I found the unit to have power. I tested the unit for 2minuets and found it working as designed. Job complete
Near New Braunfels, TX 78132
Noah D
Job Details: 12/22/2020
OVEN WHIRLPOOL WOS31ES0JS01 "Arrived on site to inspect oven for issues with door, upon inspection found the oven had no problems. Showed customer how active hinges work. All issues resolved. Complete"
Near Dripping Springs, TX 78620
Andrew
Job Details: 12/22/2020
ICE MACHINE KITCHENAID KUIC15PLTS0 Arrived on site to test unit for not making ice. Found all functions working properly in diagnostics mode. Turned unit on to watch if all functions operating correctly and found when in cooling mode recirculating pump is not receiving proper voltage(3.7v). Recommend replacing control board. Office to reschedule.; ordrng 1 WPW10141364 (cntrl-elec)
Near Austin, TX 78745
Kevin
Job Details: 12/22/2020
OVEN WHIRLPOOL WFG525S0JS0 "Arrived on site and inspected range and preheated oven, observed initial preheat and three ignitions/Heating cycles, over a 30 minute bake period. found temperature preheated to 400 then turned on again at 355 then off at 380, 345, 370, 335, 360. Overall average temperature is 363, Customer says items are not cooking completely, Showed customer how to make incremental adjustments on control board, also found a stack of baking sheets in storage drawer and recommended that these be removed while in use. Could not find any issue with oven, job complete"
Near Bastrop, TX 78602
Andy
Job Details: 12/22/2020
DISHWASHER FRIGIDAIRE FPHD2491KF0 Arrived on site for dishwasher not draining. Tested and inspected unit and found failed drain pump.
Near Lakeway, TX 78734
Robert
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL KBFN502ESS02 Arrived on job for complaints of some lights not working. Found top and freezer lights out. Will need to replace module to correct issue. ; ordrng 2 W11462342 (MODULE )s
Near Austin, TX 78727
David
Job Details: 12/22/2020
DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site to install sump and motor assembly to resolve issues with failed diverter. Installed sump and motor and retested. Unit is now working as designed. No water leaks found. Installed new shield on toe kick.
Near Austin, TX 78702
Matthew
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL MDB4949SKZ Arrived onsite for dishwasher error codes. Put unit in diagnostics and found F9E2 Drain motor and F9E1 unit not draining. Tried initiating drain function and drain motor would not energize. Will need to order and replace drain motor W11497943.; ordrng 1 W11497943 (DRAIN MOTOR )
Near Austin, TX 78759
David
Job Details: 12/22/2020
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site to diagnose washer that was leaking and making noise while running. Ran unit and could hear scraping in basket, but did not verify a leak. Removed washplate and found a bunch of spare change that has slid under washplate. Basket is rusted to the gearcase and did not want to come out. Checked under unit and verified the leak is coming from the gearcase, and there is a water trail / rust marks on the rotor.
Near Lakeway, TX 78734
Robert
Job Details: 12/22/2020
MICROWAVE GE JVM3160RF2SS Arrived on job to replace previously diagnosed part. After replacement test operation. Microwave working properly.
Near Manor, TX 78653
Matthew
Job Details: 12/22/2020
RANGE WHIRLPOOL WFG550S0HZ2 Arrived onsite to replace previously diagnosed parts. Replaced burner head. Tested unit and unit is functioning properly. Job complete
Near Austin, TX 78737
Leonardo
Job Details: 12/22/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for not operating. Test unit and found door not latching correctly. Replaced latch test unit and unit test good job complete. I
Near Belton, TX 76513
Tyler
Job Details: 12/22/2020
WASHER LG WM8000HVA Arrived on site for washer that was not spinning and draining out correctly according to customer after previous repair. Upon arrival I found that the washer did have a UE stored error code indicating an off-balance load but after further inspection of the suspension rods and springs I could find no indication that the unit had a leveling issue from any hardware but I did find her in the drain cycle the unit was indeed not draining up the water anymore like it should be and is causing the drain clogged overheat I then called the customer and I figured in customer approval replace the drain pump and was able to retest and verify that the unit is now draining all the water out as designed and finishing a full cycle allowing close to spin out of the way. Call complete I did explain to the customer that if the issue with the Ue code came back then she would first want to try removing the cushion feet from underneath the unit that are raising the unit up off the floor to
Near Georgetown, TX 78633
James
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRT771RWYW01 Arrived on site and inspected for leaks. Found fill tube extender pushed all the way onto fill tube and not going into fill trough. Cleared ice build up and properly adjusted extender to allow water to fill into trough. Unit tests good and no water leaking out of ice maker. Job complete
Near Austin, TX 78749
Richard
Job Details: 12/22/2020
WASHER MAYTAG MVWB765FW0 Arrived onsite for the washer not working properly. Replaced console that was previously quoted. Washer tested good.
Near Austin, TX 78731
David
Job Details: 12/22/2020
COOKTOP UNKNOWN JED8130ADB16 "Arrived on site to follow up on cooktop that was popping breaker and left rear burner not working on. Found the indicator light was always on. Found P wire was always hot. Replaced switch. Found replacement switch was also defective and had the same failure. Replaced with 2nd switch sent and that one worked.
Near Austin, TX 78731
Kevin
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 "Arrived on site and found no ice production, attempted to cycle icemaker manually fan motor will not engage. Icemaker will need to be replaced to correct issue. Prescreened icemaker is incorrect. ; ordrng 1 W10889233 (Icemaker) and 1 W10208593 (Dual valve) and 1 WPW10420083 (Inlet valve?)"
Near Florence, TX 76527
James
Job Details: 12/22/2020
RANGE GE JBP66W0B4WW Arrived on site and installed new bake element. Tested operation and found unit working properly. Job complete
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/22/2020
RANGE WHIRLPOOL WFG525S0JV0 Arrived on site for Range Top of Unit Rusting - ON THE TOP OF RANGE NEAR THE BURNERSRemoved three grates from Range. Found heavily built up soiled areas on the porcelain top. Used my towel and mild soap and began scrubbing an area near bottom left burner. After a few minutes the areas began to come clean and the black porcelain paint was showing through. Called Whirlpool tech line and spoke to Bruce. He recommended a glass cooktop cleaner. I suggested Weinmanns and he said this was a good one. He mentioned other products offer more of a paste cleaner for glass cooktops that work well too. Job completed. Bruce with Whirlpool Tech-line assisted me SR#7729565734
Near Austin, TX 78738
Brandon
Job Details: 12/22/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for customer complaint of right side fresh food section door gasket broken, found gasket missing magnetic strip
Near Georgetown, TX 78626
Jimmy J.
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for DISHES ARE COVERED IN GRITTY WHITE SUBSTANCE- RAN WITH NOTHING AND HAVE CLEANED INSIDE AND STILLPlaced dishwasher in diagnostics and no error codes came up. Bottom arm was covered in scale. Recommended Lemishine and Finish to keep items from coming out cloudy and covered in calcium. Ran a full diagnostics on dishwasher to ensure it was operating as designed. No leaks detected. Job completed
Near Austin, TX 78722
Matthew
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for refrigerator ice maker not working. Upon inspection found motor stuck in position. Replaced ice maker. Tested unit and unit is functioning properly. No leaks present at this time. Job complete.
Near Austin, TX 78717
Kayman
Job Details: 12/22/2020
WASHER MAYTAG MVWB765FW4 Arrived onsite for washer with lid issue. Upon inspection I found the plastic part of the lid had broken out where the hinge inserts on the left side. The unit will need a new Lid (W11259006) left hinge (WP8563965) right hinge (WP8572974) I didn’t have the lid with me today so I am ordering one. Office to R/S due to part availability. ; ordrng 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
Near Austin, TX 78737
Kevin
Job Details: 12/22/2020
OVEN KITCHENAID KODE500ESS04 "Arrived on site for oven still making noise during operation, observed oven heated to 450 degrees and didnt hear any excessive noise, inspected convection fan blade and didnt find any issues, took 1 picture. Raise the temperature to 500° and heard noise customers describing. It lasts for five seconds and goes away, took a video and sent it to DW and CS. Will bring back all relevant parts and replace everything.; ordrng 1 W10860984 (Convection fan) and 1 W10546519 (Convection element) and 1 W11245567 (Blower)"
Near Cedar Park, TX 78613
Wesley
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Sr 7729569341 arrived onsite and called Austin with Techline for repeat frosted evap. Found open thermistor at control and frosted through. Techline advised replacing freezer thermistor again. Upon defrosting tech to verify continuity of foamed in harness to the thermistor from the control. ;
Near Dripping Springs, TX 78620
Andrew
Job Details: 12/22/2020
ICE MACHINE WHIRLPOOL KUIX505ESS1 "Arrived on site to replace parts from previous diagnosis. Replaced water pan, drain tube, and drain pump. Tested unit, unit works good. No leaks detected at time of service. Advised customer to run unit in clean mode. Job complete."
Near Austin, TX 78758
David
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to install refrigerator door to resolve icemaker issue. Installed new door and retested. All is now working as designed. Call complete.
Near Lago Vista, TX 78645
Lou
Job Details: 12/22/2020
DISHWASHER GE GLD5604V00BB "Arrived on site to inspect dishwasher not starting up after opening the door. Upon further inspection, I found the unit full of dirty water and the 1, 2, 3,& 6 lights flashing on the console and every so often, the unit would beep. I cycled power to the unit and it continued to not operate. I remove the inner door panel and inspected the door switches and found the door switch plunger was not being held in place and when the latch made contact with the plunger, the bottom of the plunger would slip out of place and not engage the switches. I found the plunger mount was damaged. I am ordering the escutcheon assembly and CNOTE-AUTHORIZATION for the escutcheon, interlock switch, latch and main control. Removed water from the unit. Office to schedule return service.; ordrng 1 WD34X11784 (escutcheon ASSEMBLY)"
Near Cedar Park, TX 78613
Wesley
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL KDPM604KPS0 Arrived onsite for noise complaint and advised customer on design of unit. Insulation in place. Unit is operating quietly. All checks good.
Near Austin, TX 78758
David
Job Details: 12/22/2020
DRYER WHIRLPOOL MEDX655DW1 "Arrived on site to diagnose dryer not heating. Ran unit and found no heat at all, but unit is tumbling. Found timer was sticking, and when it’d pea advance still isn’t heating. Replaced control board and timer and retested. Unit is now advancing and heating properly. Call complete."
Near San Marcos, TX 78666
Andrew
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Arrived on site to test unit for not making ice. Found ice maker not responding to diagnostics. New ice maker was not responding either. Verified ice makers were receiving proper voltage. Ice maker I was sent with is faulty. Needing new ice maker. Customer also complained of upper right drawer sticking. Found brackets were really rough. No ice was present on rails. Needing new rails as well. Office to reschedule.; ordrng 1 W10163084 (bracket) and 1 W10163087 (bracket) and 1 WPW10170836 (glide) and 1 Wpw10715709 (icemaker)
Near Austin, TX 78704
Jacob
Job Details: 12/22/2020
OVEN WHIRLPOOL KOST100ESS03 Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Light flicker is gone. No issues at this time. Job complete
Near Austin, TX 78759
David
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL KDPE334GPS0 "Arrived on site to install previously diagnosed parts to resolve dishwasher not powering on, and latch error. Replaced latch, Ui and control. Retested unit and verified proper function several times. Call complete."
Near Copperas Cove, TX 76522
Al
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL ED5VHEXVB03 Arrived to inspect unit hissing and dripping water from underneath.Inspected the unit and discovered the hissing noises were from the natural defrost cycle of the unit.I inspected the drain pan and drip pan.Neither showed any signs of damage.Unit condenser coils in front were matted with dog hair and debris.Water filter needs to be changed No leaks detected Job completed
Near Austin, TX 78724
Luis
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site for breaker tripping. Connected cord to dedicated outlet,ran diagnostics for compressor,fans and defrost cycle breaker would not trip,called tech support per. With unit connected to gfi circuit unit doesnt trip per tech support gfi circuit is more sensitive and if it was an issue with the unit itself it would trip the gfi circuit. Replaced power cord assemblySR#7729417858"
Near Cedar Park, TX 78613
Scott
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site for dishwasher flashing drain code . Removed drain motor . Found clip had broken off impeller . Removed both pieces of clip. Reinstalled drain motor . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete .
Near Austin, TX 78749
Luis
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS00 Arrived on site for damaged icemaker. Found icemaker flex tray warped and broken from motor. Installed a new icemaker ran diagnostics icemaker passed harvest ran fill test passed.
Near Dripping Springs, TX 78620
Andrew
Job Details: 12/22/2020
OVEN WHIRLPOOL WOD51EC0HS02 Arrived on site for unit not heating past 200. Found error code F8E1. Lower blower would not turn on in low speed mode it just hums. Needing lower blower to fix issue. Both upper and lower bake and broil elements tested good. Office to reschedule.; ordrng 1 W11248652 (blower) and 1 W11261167 (cntrl-elec)
Near Austin, TX 78746
Kevin
Job Details: 12/22/2020
OVEN WHIRLPOOL WOD51EC7HS01 "Arrived on site and found display is showing error code F3E0, took one picture. Accessed control boards and confirmed temperature sensors are both reading 1080 K. Per tech sheet replaced both control boards. After reassembling ovens error code was not re-generated, job complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 12/22/2020
WASHER AMANA NFW5800HW0 "Arrived on site to inspect washer for clicking noises, upon inspection found the ACU clicking to start the main relay. Will need ACU to fix relay. Office to reschedule ; ordrng 1 W11322878 (ACU)"
Near Austin, TX 78702
Matthew
Job Details: 12/22/2020
RANGE KITCHENAID KFGD500ESS04 "Arrived onsite for range burners not igniting. Upon inspection found control needed confirmation of power and valve position. Once cleared power was restored to unit and all valves and bake sections were tested. All passed, unit is functioning properly. Job complete"
Near Meadowlakes, TX 78654
Cliff
Job Details: 12/22/2020
WASHER WHIRLPOOL WTW8500DC2 Arrived on site to diagnose a washer that is making abnormal noise. Found gearcase squealing at start of spin cycle.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 12/22/2020
RANGE WHIRLPOOL GY397LXUS Arrived on site to diagnose a range that will not bake. Found faulty user interface. Membrane switch which will need to be replaced to complete repairs. Office to set return appointment due to part availability.; ordrng 1 WPW10207928 (swtch-memb)
Near Kyle, TX 78640
Richard
Job Details: 12/22/2020
REFRIGERATOR GE GSE25GSHJCSS "Arrived onsite for the refrigerator freezer section freezing up. Replaced defrost heater, bi metal and temp thermistors and refrigerator is cooling down. Complete"
Near Austin, TX 78726
Scott
Job Details: 12/22/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site ,replaced main control, ,dispenser control, door control , as well as switch in ice paddle . Set unit to 8hr defrost cycle . All checked normal. No water leaks detected at time of service. Job complete ."
Near Cedar Park, TX 78613
Wesley
Job Details: 12/22/2020
REFRIGERATOR KITCHENAID KFIV29PCMS00 "Arrived onsite and repaired unit by defrosting and replacing evap motor and cover, all checks good."
Near Temple, TX 76502
Tyler
Job Details: 12/22/2020
RANGE MAYTAG MER8700DS1 Arrived on site for rains not heating properly. Upon arrival I found that there are no error codes indicating a hardware or software failure but after inspecting the baked and boiled elements I found out the bacon it was completely blown up and shattered inside the cavity of the oven. need w10779716 bake element
Near Temple, TX 76502
Jonathan
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW85HEFC1 "Arrived on site for a washing machine that’s not draining out properly. Inspected unit and work area. Placed in in-service diagnostics and found an F8 E3 (overflow condition), F9 E1 (long drain), and F3 E1 (pressure system fault) error codes. Ran unit through normal cycle and unit seem to be working as designed. Did notice water leaking into the unit from one of the water valves causing water to pool inside the drum even when the unit was not calling for water. Unit will need a new inlet water valve for repair. Unit seem to be draining out properly with no issues. Will return with drain pump, control, pressure switch, and inlet water valve just in case. ; ordrng 1 W10599356 (water inlet valve)"
Near Austin, TX 78751
Matthew
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL MBL2258XES5 Arrived onsite for refrigerator ice maker not operating. Upon inspection found valve and ice maker are shorted. Replaced valve and ice maker. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Belton, TX 76513
Tyler
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for a washer that customer stated was giving an F3E1 area code upon arrival. Upon entering diagnostics I found that there was an f3e1 code stored and reset it. Upon further inspection I found that during a test cycle the unit functioned as designed with no issues. I then checked the air trap,pressure hose, as well as drain pump and pressure switch but found no leaks or obstructions. I then checked continuity between harness connections between the ACU and pressure switch. Harness passed and was intact. Pressure switch was also receiving 5dcv from acu. I then ran a quick wash and during the last 9 minutes (even though water was drained fully) unit started flashing f3e1 again. Found ACU is at random not registering the empty tub when pressure switch was activate.
Near Lakeway, TX 78734
Robert
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of not running properly. Ran diagnostics and found no code . Unable to duplicate error.
Near Del Valle, TX 78617
Andy
Job Details: 12/22/2020
DRYER MAYTAG MEDX655DW1 Arrived on site for dryer not heating properly. Tested and inspected unit and found issues with heating element. Ordering needed part. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10724237 (element)
Near Austin, TX 78759
David
Job Details: 12/22/2020
DISHWASHER FRIGIDAIRE FFCD2413UW1A "Arrived on site to diagnose dishwasher not cleaning dishes and dispenser door sticking. Found dispenser door seized and cracked. Ran unit and could not hear wash motor coming on. Checked wash motor from bottom side and felt it getting hot, but not working. Replaced wash motor and dispenser. Retested and all is working as designed with no water leaks found. Call complete."
Near Belton, TX 76513
Tyler
Job Details: 12/22/2020
RANGE JENN-AIR JES1750FS1 Arrived on site for range that customer stated was not functioning properly on the control board. Upon arrival and her diagnostic mode to confirm that there was an F2 e1 error indicating a stuck or shorted contrl panel ui. I called in the whirlpool tech line to get further assistance on the unit and they were able to verify that due to the symptoms and behavior of the range that they recommend replacing the control panel UI. Office to reschedule due to part currently being out of stock. Contrl panel assembly due to stuck keySr# 7729559113; ordrng 1 W10919303 (panl-cntrl)
Near Leander, TX 78645
Lou
Job Details: 12/22/2020
MICROWAVE WHIRLPOOL JMDFS24HM01 "Arrived on site to inspect microwave intermittently heating. Upon further inspection, I pulled the unit from the cabinets and placed on my dolly. Removed the outer cover and back panel and then tested the unit with a cup of water. Unit operated as designed. Customer advised that the unit heated once then would not heat afterwards. I found the 3rd switch under the monitor switch on the right side was not getting fully engaged, but the unit heated. I pushed the door in and the switch became fully engaged. I inspected the entire unit and tested all switches. I found no faults. I contacted techline and spoke to Brian and advised of my findings and previous repairs. Brian recommended to replace the 3rd switch located under the monitor switch and test the unit. Provided file #7729569020. I removed and replaced the switches and tested. I noticed the door latch hook fully engaged the switch on the first try and ever try afterwards. Retested the unit and it ope
Near Wimberley, TX 78676
Andrew
Job Details: 12/22/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PF3 "Arrived on site to replace IM evap housing kit. Verified issue was housing. Replaced housing, tested unit, unit works good. Ice build up in FC section was blocking RC cooling areas. Advised customer to defrost unit for at least 24hrs. Job complete."
Near Copperas Cove, TX 76522
Al
Job Details: 12/22/2020
DISHWASHER KITCHENAID KDTM404KPS0 Arrived to inspect dishwasher making a continuous beeping and not starting.Found through diagnostics test the unit has a defective Float switch.I replace the main control and unit still gave the float switch error 8/4.Ordering the float switch to complete the repair.Needs more work.Office to reschedule the customer for return service.; ordrng 1 W11255994 (FLOAT SWITCH )
Near Killeen, TX 76542
Tyler
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL ER2CHMXPB04 Arrived on site for fridge not cooling. Upon arrival I found unit as receiving 120v and lights were on but the rest of the unit wasn’t running.found the defrost timer in cooling mode even though unit wasn’t running. I then went to adjust the temps and found unit turned itself on randomly. I checked voltage the the thermostat and found it was receiving power but if moved while testing the rest of the unit would shut off. Thermostat is internally starting to fail
Near Austin, TX 78738
Robert
Job Details: 12/22/2020
DRYER MAYTAG MEDB835DC4 Arrived on job for complaints of noise. Found loose fan blade cause. Tighten blade and test.
Near Georgetown, TX 78633
James
Job Details: 12/22/2020
REFRIGERATOR JENN-AIR JFC2089WEM11 Arrived on site and tested operation. Found damper door very loud when operating and not registering when opened and closed. Installed new damper and tested operation. Unit tests good. Job complete
Near Highland Haven, TX 78654
Cliff
Job Details: 12/22/2020
DRYER MAYTAG MEDX6STBWO Arrived on site to perform maintenance on dryer. Inspected unit and found no lint accumulation inside unit and no field parts. Informed homeowner on findings and maintenance was not needed.
Near Andice, TX 78628
Kayman
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDF330PAHS-3 Arrived onsite for dishwasher not cleaning dishes. Upon inspection I found no water entering the unit when diagnostics cycle engaged. I found the water valve under the sink was turned off. I turned on the water valve and continued the test. Water entered the unit as designed. The unit washed drained and heated as designed. I also explained proper soap and rinse aid usage. No leaks were observed during time of service. Job complete.
Near Killeen, TX 76549
Al
Job Details: 12/22/2020
REFRIGERATOR ROPER RS25AGXNQ02 Arrived to inspect unit not cooling properly.Checked the freezer compartment and found a massive ice buildup covering half of the freezer compartment.Advised the customer to read and sign the LDW when defrosting.Customer acknowledged and signed it and agreed to defrost the unit.Office to reschedule the customer for return service due to defrosting.Needs more work.Will return with previously ordered parts.; O-emld tckt
Near Austin, TX 78732
Brandon
Job Details: 12/22/2020
DISHWASHER JENN-AIR JDB9000CWP3 "Arrived on site to replace failed sump assembly, after replacing, diagnostics test cycle tested good, no leaks.
Near Temple, TX 76502
Jonathan
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for a dishwasher that is not washing dishes. Inspected unit and work area. Placed unit and service diagnostics and found an F4 E3 (wash motor not running) and F7 E1 (no heat) error codes. Ran unit through an auto test and found unit not re-circulating the water or moving either spray arm. Unit will need a new pump and motor for repair. Ordering pump and motor and will return with control. Office will need to schedule follow up appointment with the customer due to out of stock parts.; ordrng 1 W11087376 (pump&motor)
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 12/22/2020
ICE MACHINE WHIRLPOOL KUIS18PNZB2 Arrived on site to diagnose an ice machine that is over producing. Found failed bin thermistor. Replaced thermostat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Moody, TX 76557
Jonathan
Job Details: 12/22/2020
COOKTOP WHIRLPOOL WFE505W0JS0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Spliced on new connector from new harness and replaced the terminal block and tested unit. Unit is now working as designed. Call complete.
Near Austin, TX 78728
David
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose dishwasher not heating and sometimes not fully draining. Ran unit through diag mode. Found no errors present. Unit did drain fine, so likely just had an obstruction in the disposal. Unit is not heating. Cleared float switch and that is good. Ohm’d out element at control and found element open. Ordering new element and control. Office to schedule when parts are in stock. ; ordrng 1 W10518394 (heater) and 1 W11306302 (cntrl-elec)"
Near Temple, TX 76502
Tyler
Job Details: 12/22/2020
WASHER MAYTAG MVWX655DW1 Arrived on site to install previously diagnosed broken lid for washer. After installing the needed part I was able to re-test the functionality of the lid and was able to verify that it locks and unlocks as designed and it’s not catching on anything when it’s opened or shut. Call complete
Near Leander, TX 78641
Tommy
Job Details: 12/22/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for unit F6E4 UI error. Upon arrival found unit was in warranty. Turned unit off at breaker pulled and replaced control and tested. Unit is now operating as designed. Job Completed.
Near Woodway, TX 76712
Jonathan
Job Details: 12/22/2020
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both controls and console and tested unit. Unit is working as designed. Call complete.
Near Georgetown, TX 78633
James
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived on site and tested operation. Found vibration sound coming from sealed system. Inspected lines at rear of unit and found water line and low pressure line barely touching causing vibration. Repositioned low pressure line and noise stopped. Unit tests good. Job complete
Near Waco, TX 76705
Jonathan
Job Details: 12/22/2020
FREEZER WHIRLPOOL MZF34X16DW00 Arrived on site for a refrigerator that’s not turning on the compressor. Inspected unit and work area. Found the lights would come on but aggressor would not start. Replace starting device and tested unit. Unit began to turn on and cool and is working as designed. Call complete.
Near Killeen, TX 76543
Tyler
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL MFI2665XEM7 Arrived on site to install previously diagnosed water inlet valve and fill tube. After installing the needed parts I was able to bleed the line out to the icemaker and verify that there are no leaks before during or after repairs.
Near Killeen, TX 76543
Al
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL DU915PWPS0 "Arrived to install previously ordered parts.Removed and replaced the dispenser, springs.Unit now works properly.Job completed"
Near Georgetown, TX 78626
Jimmy J.
Job Details: 12/22/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to install previously diagnosed parts. Covered previous color used to cover the burnt ares on the microwave cavity with Platinum color. Had customer inspect the paint and she agreed that this was the correct color. Removed two back supports with burnt marks and installed two new supports. Explained to customer they shouldn’t use the microwave for 48 hours to allow the paint to adhere properly. Job completed.
Near Harker Heights, TX 76548
Al
Job Details: 12/22/2020
WASHER MAYTAG MVWX655DW1 Arrived to install previously ordered parts.Removed and replaced all listed parts.Reassembled and unit tested as designed.No leaks detected.Job completed
Near Killeen, TX 76549
Al
Job Details: 12/22/2020
MICROWAVE GE HVM1540SP1SS Arrived to install previously ordered parts.Removed and replaced the switches fuses.Reinstalled the unit and unit tested as designed.Job completed
Near Waco, TX 76711
Jonathan
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site for a washer that’s not draining and is locked. Inspected unit and work area. Removed water from unit and found unit flashing an F5 E3 (unlock failure) and F9 E1 (long drain). Ran unit through an auto test and found unit not draining out properly. Replaced drain pump and latch and tested unit. Unit is working as designed. Call complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to inspect dishwasher for not drying, upon inspection found the control not supplying voltage. Replaced control and tested. All functions returned. Complete"
Near Waco, TX 76710
Jonathan
Job Details: 12/21/2020
WASHER WHIRLPOOL WTW4955HW1 Arrived on site for a washer that won’t spin out the clothes. Inspected unit and work area. Placed unit and service diagnostics and found an F8 E1 (long/no fill) error code. Noticed the cold water valve turned off at the wall.Ran unit through an auto testing unit ran as designed. Had customer build the unit with a normal batch of clothes and unit filled and started agitating. The customer advised that the unit hadn’t even started washing before. Unit is now working as designed. Call complete.
Near Georgetown, TX 78628
Tommy
Job Details: 12/21/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite for previously diagnosed parts. Upon arrival replaced damper cover and evaporator harness. Tested unit and found it running as designed job completed.
Near Kyle, TX 78640
Leonardo
Job Details: 12/21/2020
UNKNOWN UNKNOWN 1.23E+12
Near Austin, TX 78757
Kayman
Job Details: 12/21/2020
WASHER AMANA NTW4516FW3 Arrived onsite for washer leaking onto the floor. Upon inspection I found no evidence of leaks within the unit. I ran a diagnostics cycle and found the water didn’t completely drain out. I ran a fill test to see if there was a crack in the tub somewhere but found no leaks. When I drained the unit I found the drain in the wall started overflowing onto the floor. I advised customer on my findings. Job complete.
Near Austin, TX 78759
Kayman
Job Details: 12/21/2020
DISHWASHER JENN-AIR JDB8200AWS3 "Arrived onsite to install previously diagnosed parts. I installed the dish rack wheel, track, and mounting brackets. I tested the unit and no leaks were detected during test. Job complete."