"Arrivedmonsitw for tick noise during cycle that sounds like blower wheel failure. Could be repair kit parts as well. Ordering repair kit, blower and motor to repair. ; ordrng 1 279787 (Motor) and 1 WP697772 (Blower) and 1 Dryerrepairkit (Research)"

Arrived on site to repair previously diagnosed issue control failure. Replaced control and tested unit is now functioning properly and as designed to job completed. No leaks present at this time. Parts usedw11683650 customer will also monitor if issue occurs again

"Arrived on site to follow up on inspecting cooltop for a gas leak. Upon further inspection, I removed all burner heads. While removing the burner heads, all screws were damaged due to age. I gained access to the gas tubes and valves and checked for leaks. I did not detect any leaks. I replaced all four orifice holders since screwswere broken inside. While removing the gas tubes attached to the orifice holders, one tube was so seized that it became damaged as I was removing it. I am ordering the left front gas tube 8285794 Returning tech to replace the gas tube and re check connections for leaks. I left the gas off until the part is replaced. Office to schedule return service.WPW10128451 WPW10155786 WP3368921 WPW10128448 WPW10128450.; ordrng 1 8285794 (Gas tube)"

"Arrived on site to inspect refrigerator not dispensing water, but making ice. Upon further inspection, I tested the water dispenser and no water dispensed. I found the ice bin full of ice and tested the ice maker and found it harvesting and filling with water. Once I closed the FC door, the unit began to make a loud noise as if the evap fan was hitting ice. I gained access to the evap fan motor and found a large block of ice on the left side of the fan and the fan blades were rubbing on the ice. The ice build up was coming from the ice maker fill, tube leaking. I adjusted the fill tube and removed the ice from the evaporator fan and retested and it is operating as designed. I gained access to the reservoir and found it frozen. Defrosted the reservoir and retested the water dispenser and it is operating as designed. I made recommendations for food placement in the fresh foods section as all of the shelves have food items that are pushed all the way back to the back wall and blocking the airflow which can cause the reservoir to freeze if it's getting too much cold air blowing on it. Unit is operating as designed and no water leaks observed during service, job completed."

MVW6230HW1 Arrived on site for a washer F9E1 . On arrival I ran diagnostic no error codes client told me that the lid lock would try and lock but didn't work . I checked ohms and with lid closed and open it had incorrect readings. Further inspection I found a broken wire harness. I replaced both parts lid lock and wireharness then ran diagnostic still didn't work . I called my leader and he told me check capacitor because product would power on but didn't do anything else. I checked MF on capacitor and it had a OL I installed new capacitor and it still didn't work I ordered new control and ui control and actuator. I rescheduled client for 3/24/25 no water leaks visible from main water supply. Returning parts just in case needed. ; ordrng 1 W11543994 (Control board) and 1 W11478524 (Ui control) and 1 W11481722 (Actuator)

Arrived on site for washer not working after tech left and he tried to do a load. Sense light just stuck blinking without advancing to next step. Reset control by unplugging unit. Unit is now operating as designed. Call complete. No parts.

Arrived on-site for unit not cycling. Found motor/slump error code. Installed pump(w11416362) cycled unit and everything is working as designed

"Arrived on site for a washing machine that is not completing cycles and has several error messages. Inspected unit and work area. The customer advised that the unit has an error message for the load and go dispenser when turned on, an error code for a wifi needed set up error message when trying to run a clean washer cycle, and certain washer selections wont dispense the soap. I confirmed most of the customers complaints about the error messages and ran the unit through diagnostics. I found no stored error codes and ran the unit to an auto test. The unit ran as designed. I checked the system information and found no stored model or serial information. I found this was in connection with service pointer W11498806, which says the machine may not operate if missing the model and serial information. I called Whirlpool Techline and spoke to Nate SR# 7741179409. He had me send him several photos of what was going on and after checking with the engineers, he advised the unit would be sent to review. He advised to make no further repair at this time and that whirlpool would be in contact with myself or the customer, depending on the next steps. Call complete. No parts were installed."

"Arrived on site to test unit for not drying, tested unit found moisture sensor fell out during cycle, damaged harness and sensor, will need to replace moisture sensors and harness, ordering parts rescheduled for 3/25 customer wants a AM appointment ; ordrng 2 WP3387223 (Moisture sensor)s and 1 WPW10298258 (Moisture sensor harness)"

F8e1 NTW4516FW1 Arrived on site for a washer not working. On arrival I ran diagnostic andfound error code F8E1 further inspection found suspension was in terrible shape. Gearcase was leaking oil in ordered every part that is needed to fix issues. I rescheduled client 3/24/25 no water leaks visible from main water supply. ; ordrng 1 W11124710 (Control board) and 1 W10780045 (Suspension) and 1 W11448788 (Wireharness) and 1 W11454741 (Gearcase) and 1 W10913953 (Actuator) and 1 W10721967 (Splutch) and 1 WPW10006384 (Belt) and 1 WP21366 (Spanner)

Arrived onsite for unit not dispensing water. Inspected and found unit not making ice or dispensing water. Found supply shutoff. Turned supply on and unit is now dispensing. Job complete. No one onsite for signature

Unit in 2107.Arrived onsite for unit not functioning. Inspected and found filter pushed in and blocking blades from turning. Motor may have burned out. Did verify 120vac to Motor. Will need to order Motor assembly and filter. Office to reschedule. No one onsite for signature ; ordrng 1 W11105126 (Motor assembly) and 1 W10395127 (Filter)

"Arrived on-site to replace the board and vent. Replaced both parts, tested the unit, and confirmed it is functioning properly. The unit is now finishing the cycle as expected. Job complete."

"Arrived on site to test unit for low water pressure. Upon arrival customer stated water dispenser pressure is extremely low and ice cubes are very small. Verified issue, minimal amount of water is dispensing and ice cubes are very small. Removed filter and tested, full water pressure has been restored. Cycled ice maker, ice maker filled with an ideal amount of water. Issue is the filter is clogged and will have to get replaced to restore proper pressure. Customer will be contacting his community. Unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site formwasher leaking . Ran diagnostics test wash ,found unit it is leaking during fill at dispenser housing. Ordering dispenser assembly. Call to set return . ; ordrng 1 W11256731 (Dispenser housing complete)"

"Arrived on site to install valve w11482383, ice maker w11658802, w11681453 rc Right door, w11679939 ice bin door, w11668672 fc bracket kit. On arrival installed parts then reassmbled and founddoor switch broken to fc during repairs. Ordering w11291142 switch and rescheduled customers for 03-24-25; ordrng 1 w11291142 (Fc switch)"

"Arrived on site for customer complaint of unit not dispensing soap. I found unit was not dispensing soap. I replaced valve, drawer, and actuator. Unit tested good. Parts used wpw10250742, wpw10247306, and wpw10352973"

"Arrived on site for dishwasher not running complete cycle . Ran diagnostics got fe8-4,fae2,fae4,fae5. Unit kicked out of test wash . Replaced sump and motor . Ran diagnostics test twice . All checked normal. No new error codes . No leaks detected at time of service. Installed part W11416363. Job complete"

"NOT A CB see melissa. Arrived on site for no ice. Ran diagnostic found a defective recirculating pump and grid cutter,replaced grid cutter and pump ran diagnostic all test passed. W11542867,w10919199"

"On arrival verified complaint of unit door not closing. Visual inspection shows door switch is broken and inner door panel is bent at hinge. Bent plate back and attempted to get door to lose. Plate bent itself back. Will need to replace and order inner door panel WP695737, door seal W10906683, adhesive WP279368 , and door switch wp3406107. Reschedule for 3/24; ordrng 1 WP279368 (Adhesive) and 1 WP695737 (Door panel) and 1 W10906683 (Door seal)"

WRS315SDHM12 Arrived on site for a refrigerator making nosies. On arrival I heard nosies and I verified it was coming from the back .I removed back cover and the noises stopped i used the sound pads and nosies stopped i waited for awhile and no nosies product works as it's designed no water leaks visible from main water supply.

"Arrived on site to diagnose a dishwasher not cleaning dishes. Tested the unit and found it filling with water, but the water was not circulating. Verified power supply to the motor, which tested good. Replaced the sump and motor, then retested the unit. The dishwasher is now washing correctly, with water circulating properly and no leaks present. Job complete."

"Arrived on site to replace previously diagnosed parts. I replaced damper and fill extension, unit tested good. Parts used w11645127 and wpw10496649"

MED4500MW0 Arrived on site for a dryer turning off on auto dryer. I ran all kinds of test couldnt find any issues Called Whirlpool tech support they said auto setting normally do turn and off he recommend to use timed dry no parts used instructed client if it happens again to call again. SR#7741180342

Arrived on site to install previously ordered parts. Replaced bake igniter W11176454. Test unit by preheating oven to 350. Unit preheated correctly. Unit is operating as designed. No gas leaks present. Job complete

"Arrived on site found fan barely spinning,removed fan motor installed a new fan powered on fan fan running good air flow reassembled unit normal operating sound on new fan."

"Arrived on site to inspect washer leaving water at bottom of basket. Upon further inspection, I found that the drain pump is operating fine now without issue. During further testing, it was discovered that the bearing was displaying signs of distress in that there was a high pitch squeal during the high spin. This indicates that this secondary issue is very likely causing the washer intermittently not to complete cycles especially under a heavier load. I explained to the customer that this problem will only get worse over time and there is nothing that can be done at this point to repair the washer at a reasonable cost. No additional parts were installed, and no water leaks were observed during the service"

Arrived on site and replaced damper control(WPW10479155) and triple valve(W11579561). Unit is now working as designed. No leaks detected. Job complete.

"Arrived on site to test unit for flashing lights and cycles not starting. Upon arrival customer stated unit began to flash lights, then every time theyd try to start a cycle the unit would click but not start. Attempted to start a drain and spin cycle, lid lock actuated but did not lock, and drain pump did not engage. Inspected harness and found broken drain pump wire. Repaired broken wire with a butt splice and secured harness to prevent future damage. Applied power to the unit, drain pump engaged immediately and removed all the water in the tub. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."

Arrived onsite for adjusting shelves upon further inspection adjusted shelves unit is working as designed

Arrived on site for unit jumping around during spin cycle. Ran diagnostics checked for error codes no errors at this time. Ran test cycle unit performed just fine did a drain and spin cycle as well could not duplicate issue. Informed customer not to overload unit with blankets and towels. Customer will monitor and capture vide if problem occurs again. Unit is functioning properly and as designed to no leaks present at this time job completed.

"Arrived onsite and foundnunit had been manually defrosted, replaced the evaporator cover and verified essential functions. Unit is now operating as designed. Advised customer on repair. All checks good, w11395558"

Arrived on site to test unit not starting. Found loose connection at control. Secured connecting and unit is now working as designed. No parts replaced at this time. Job complete.

"Arrived on site for water not dispensing. Diagnosed a frozen water tank due to cold air seeping around fan housing and air tower. Defrosted water tank,added sealer around gaps ran fan test air no longer seeping through,ran water dispenser passed,ran icemkaer harvest passed ran fill test passed."

"Arrived on site to test unit for not cooling RC. Upon arrival customer stated RC is cooling better but still does not get cold enough. Entered diagnostic and engaged diffuser, opens and closed properly. Engaged evap fan, fan engaged with no issue. Removed diffuser and held my hand over the opening with the fan engaged, noticed when the door is closed no airflow, when the door is open proper airflow. Inspected return and found it blocked with foam. Removed all foam from the air return and tested unit, airflow has been restored to the RC. Advised customer it may take up to 48 hours to get down to temp. Unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to install refrigerator right hand door Lw11258450 and nameplate w11223753. On arrival installed parts and found unit working as designed, home is vacant no one is available to sign call complete"

"Arrived on site to replace previously diagnosed sensor pad, exhaust thermistor and control, replaced and tested, unit is now running as designed no leaks detected job complete installed W11728016,Wp8577274, W11545746"

Arrived onsite for concerns about gapping beneath the shroud. Causing oil spatter on the walls. Repaired by closing corners and vent hood shroud trim with permagum which had a noticeable desired mitigating effect. Explained that the spatter and gapping are factory normative but the permagum will help resolve the issue. 212643.; used 1 212643 ( Permagum) from stock

"Arrived on site for unit not starting. Upon arrival, found no power to the control panel. Proceeded to inspect junction box and found wires not installed (picture attached). Proceeded to install wires correctly and re tested. Ran diagnostics and now unit is functioning as designed. No water leaks detected at this time."

"Arrived on site to test unit for no heat. Upon arrival customer stated unit tumbles but does not heat. Unit is receiving proper voltage. Ran a cycled and verified unit is not receiving any heat. Gained access to rear components and found heating element reading open. Removed element and found coil broken. Replaced element (279838) and tested unit, element now engages and unit is heating. All other components are properly engaging and unit is now running as designed, job complete."

"Arrived on site for customer complaint of unit not finishing the cycle, I found no error codes in diagnostic mode, I ran a diagnostic test cycle, and found wash and done lights were blinking. I replaced control, unit tested good. Part used w11513246"

"Arrived on-site for a washing machine that won't lock the lid. Inspected unit and work area. The customer advised that the unit will just make a clicking sound like it's trying to lock the lid and will not start a cycle. I tested the unit and confirmed the customer's complaint. I found the lidlock assembly, causing the issue. I replaced the latch assembly and test with the unit. The unit began to work and operate as designed. Call complete. W11513248."

"On arrival, verify complaint of unit not making ice ran diagnostic cycle and found that the recirculation pumps water level sensor is not registering water level correctly replace recirculation pump in re ran diagnostic test. I found that theWater valve is no longer allowing for proper water flow. Replace water valve unit is now working correctly verified ice production job complete installed w11542867 and w10897719"

Arrived onsite for unit not drying upon further inspection found heating element burned out replaced element WP3387747 thermal cut-off 280148 unit is working as designed

Arrived on site for unit not making ice. Upon inspection found unit is receiving water. Went to check ice tray can not get ice tray out tried multiple times homeowners even mentioned he has tried several times as well. Called SW to report supervisor informed me to tell customer ice tray is frozen over and unit will need to dethaw for 72 hrs. Customer agreed to let unit dethaw. Will use parts on return visit office to reschedule ; O-emld tckt

Arrived on-site for unit not heating. Found L2 not hooked up at terminal block. Hooked it up and cycled unit. Unit is heating and operating as designed.

"Arrived on site for washer not filling. Upon arrival, ran diagnostics and there are no saved error codes. Ran automatic test cycle and all components operate correctly. Found that power was not cycled after error codes were cleared on previous visit. Ran a normal cycle and unit operates as designed. No leaks present. Job complete"

Arrived on-site for washer not cycling. Found long drain error code and belt making noise during cycle. Ordering control(w11578571) and belt(w10808317) for return visit no parts used. Need office to schedule appointment. Nobody available for signing ; ordrng 1 W11578571 (Control) and 1 W10808317 (Belt)

"Hold the cold button until display stops f27. Removed front panel. Removed top panel. Verified pressure hose was clear. Replaced pressure switch. Called commercial tech support. Spoke with Jordan. Advised on how to reset and test, this is a over suds condition. Run a cycle with no soap to clear it. Unit passed all diagnostics test. Call complete."

"Arrived on site for a a refrigerator that has a stuck filter. Inspected unit and work area. I did confirm the customer's complaint and found the customer using an off brand filter. I attempted to remove the filter but found the filter could not be removed. I replaced the filter housing, and the customer was going to use another off brand filter of the same type. I found the filter being used did not fit this model and then advise the customer to buy the manufacturer recommended filter. I gave the customer the part number, and the unit is now working and operating as designed with no leaks present during operation. Call complete. W11162041."

"Arrived on site to inspect washer error codes. Upon further inspection, the customer advised the unit is doing the same thing as previous service call, which is it'll get to the slin cycle and shut down and thenlid will stay locked and the lights flash on the control panel. I placed the unit in diagnostics showing error code F3E2-pressure sensor fault. I cleared the code and continued with testing and the unit operated as designed. I contacted techline and spoke to Dylan and advised of the history, previous repairs and error codes, and my findings today. Dylan recommended performing a cleaning cycle on the unit to clear any debris from the pressure dome. I advised that I had blown through the sensor tube and it is clear. Dylan advised used running a cleaning cycle will clear any small debris that can get into the dome and can get bypassed by just blowing through the tube. Provided SR#7741175877. After I got off the phone with techline, I removed the sensor tube from the control and the tub dome and placed my thumb on the dome end and sucked through the other end and the tube held the suction. When I went to reconnsct the hose to the dome, I found the dome scratched. I contacted techline again to report my findings and spoke to Adrian. I advised of the scratch and Adrian sent a text to my phone and I provided a photo of the scratch. I advised it feels like a surface scratch and doesn't go through, but as I got a closer look, I found the dome was cracked at the base of the tub and provided another photo to techline. Adrain recommended replacing the tub and updated the info to the same SR#7741175877. I advised my customer of my findings. I am ordering the tub, CNOTE-2 HOUR JOB, and CNOTE-LSO PER CUSTOMER REQUEST and will return with all prescreened parts. Office to schedule return service due to the availability of the part. No water leaks observed during service and unit left unplugged for safety.; ordrng 1 W11219115 (Tub) and 1 W11449840 (Gearcase) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 CNOTE (2 HOUR JOB)"

"Arrived on site for customer complaint of unit not starting a cycle, found start button not responding, found failed control, ordering control. ; ordrng 1 W11613564 (UI console) and 1 W11683480 (Control)"

"Arrived on site for a refrigerator that stopped cooling. Inspected unit and work area. The customer had the unit unplugged prior to arrival. He advised that the unit was working fine, and then it just completely quit cooling. After plugging in the machine I heard all fans kick on but the compressor hum lightly and kick on overload. I found that the compressor had a locked rotor and would not spin. I attempted to replace the start device to see if that would fix anything and found no difference in the machine's ability to run the compressor. Ordering a sealed system repair on this and the office will need to contact the customer about a return date due to limited parts availability and need for a two hour service. W11643623.; ordrng 1 W11370574 (Compressor) and 2 W11504448 (Drier to cap tube coupler)s and 1 W11368877 (Evaporator) and 1 W11504419 (Suction line to evaporator coupler) and 1 W11504449 (Evaporator cap tube coupler) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)"

Arrived on site for a dryer that won't heat. Inspected unit and work area. I checked voltage and found proper voltage and polarity. I gained access to the heating components and found the thermal cutoff open. I replaced the thermal cutoff and timer due to the venting being right out of the side wall and having good airflow. I tested the unit and found the unit working and operating as designed. Call complete.

Arrived on site for for washer giving SD code and very loud and not spinning load out. Ran diagnostics for long drain error code and drain motor is vibrating and rattling cabinet. Replaced drain pump WPW10730972. All checked normal. Nomwater leaks detected at time of service. Job complete

"Arrived on site for a dryer that is not heating again. Inspected unit and work area. The customer advised that the unit went out within a cycle.It's about the previous visit. I checked voltage and found proper voltage and polarity. I checked all components and found the thermal cutoff open again. I replaced the thermal cutoff, heater, and timer and tested the unit. The unit began to heat and operate as designed. Call complete. 279816, 279838, and WPW10185982."

"Arrived on site to test the unit for a no-wash issue. Verified the unit was filling to the correct water level, but the wash motor was not activating. Checked voltage at the motor and confirmed it was receiving the correct voltage but was unresponsive. Replaced the sump and motor assembly, then tested the unit. No leaks were detected, and the unit is now functioning as designed. Job complete"

CAE2745FQ1 Arrived on site from previous tech to install parts. On arrival I installed main control and coin chute i calibrated and ran diagnostic product working as its designed no water leaks visible from main water supply. Client wasn't able to sign due to tablet out of battery life.

"Arrived on site to diagnose a display issue with intermittent lights turning on and off. Tested the unit and found a shorted board and a broken console. Replaced the board and console, then tested the unit. The unit is now functioning properly. Job complete."

Arrived on-site for control not responding. Found the oven buttons not responding. Installed console(w11297728) tested unit and everything is working as designed.

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I removed the ice maker cover to find the ice tray with a large block of ice in it. I tested the ice maker in diagnostics test 44 and when the ice tray began to harvest, I found the tray heater was not heating the ice to get it to release from the tray. I removed and replaced the ice maker and retested and unit is operating as designed. I cycled power at the breaker to reset the controls. No water leaks observed during service, job completed. W10873791"

"On arrival verified complaint of inner basket, not fully punched, replaced inner basket per previous diagnosis calibrated union verified full function job complete installed. W11172199"

Arrived on site customer stating microwave keeps running with door opened. Upon inspection unit is turning off when door is closed and is not running when door is opened. Called supervisor to report issue and findings. Supervisor advised me to take pictures and documents and have customer m9nitor and collect video image if issue occurs again

"Arrived on site to replace previously diagnosed parts, I replaced control and valve. Unable to test unit unit due to the house valve leaking, I showed customer and took pictures. Parts used w11641117 w11608056"

"Arrived on site to test unit for not cooling properly, tested unit found only 6 inches of frost on the evaporator, since the compressor was already replaced, replaced evaporator as precautionary and filter dryer, vacuumed and charged system but unit is not cooling, removed capillary lokring from the evaporator but nothing is coming out, called tech line to diagnose further, after charging the system to 250psi restriction did not want to move, unit is now submitted for replacement SR#7741179929, job complete installed W11504449, W11504419, W11562258"

"Arrived on-site for refrigerator not cooling on arrival. Confirmed failure and found the equalized pressures in a vacuum, as well as run time pressures at negative thirty on the low side and five psi on the high side. Eventually, I found that there was a leak in the drier, and I replaced the drier with wpw10143759 uv drier. Pull the vacuum and recharge system with 5.75 ounces of r134a. Found even f4ost pattern on entire rc coil and informed customer er to allow for 24hrs to stablize temps and 72 hrs for ice bin to fill. Call complete"

"Arrived on site to test unit for not heating properly. Upon arrival customer stated unit will lose heat after the initial preheat cycle. Tested unit, found bake and broil elements are engaging properly. Getting 240V, bake element pulling 10amps and broil element pulling 15amps. Sensor is not reading within range. Replaced sensor (WPW10181986) and as precautionary replaced control (W11594225). All components are properly engaging and unit is now running as designed, job complete."

"Arrived on site , replaced fz door ,badge ,plug LW10648583, W10830982, W11178521. Door sealing properly , no water leaks detectedattimeofservice. Job complete"

Arrived on site to replace dented fridge door. Took pictures of current damage uploaded to sd. Replaced fridge door with new one. Tested unit is now functioning properly and as designed to job completed. Parts used Lw10648584

"Arrived on site to test unit for Whirlpool logo flashing. Upon arrival customer stated they had a power surge due to a storm, then the screen would constantly power cycle. Verified issue, console is stuck in a power cycle loop. Cycled power, no change. Replaced console (W11600370) and tested unit, all components are properly engaging and unit is now running as designed. Assisted in connecting unit to wifi, unit connected successfully. Job complete."

Arrived onsite for unit not spinning out clothes properly upon further inspection ran diagnostics 3 times ran quick wash with 4 beach towels & drain/spin couldn't duplicate issue with the clothes not spinning out properly advised customer to record a video at the end of the cycle and send it to appliance express called techline with findings sr#7741176902 he advised no parts needed. It could be a tub issue I have video of it i couldn't upload to SD unit is working as designed no leaks observed during service

Arrived on site to test unit for residue left on clothes. Customer stated she was told by whirlpool customer service to engage faucet and get clothes soaked prior to starting unit to'trick' unit into thinking the loads are bigger and make it add more water. Advised customer by 'tricking' unit into thinking loads are bigger unit is dispensing more soap causing residue issues. Found no stored error codes. Found unit not shifting properly into spin from agitate. Found rotor screw missing. Replaced screw(W10752189) from truck stock and unit now working as designed. No leaks detected. Job complete.

"Arrived on site for thin to no ice. Ran a normal cycle found water not filling to the top of pan with max thickness set,replaced recirculating pump ran cycle water filled to the top."

Arrive downside for a refrigerator that has lights out in the refrigerator section. Inspected unit and work area. The customer advised that it was just their top lights in the refrigerator section and the freezer. I did confirm the customer's complaint and found the customers model has the updated led modules. I replaced the freezer light and tested the unit. I found all flights begin to work and operate as designed. Call complete

Arrived on-site for dryer not heating. Found dryer not starting also. The thermal is OL. Installed new fuse(wp3392519) cycled unit. Has good heat and airflow. Power at L1 and L2 is good.

"Arrived on site for a washing machine that will not advance three cycles or drain. Inspected unit and work area. The customer advised that the unit will fill but won't do anything else. I tested the lid switch and found when I closed the lid, I could not hear the switch engage. I gained access to the door switch and found the switch broken. I replaced the door switch and tested the unit. The unit began to work and operate as designed. Call complete. WP8318084."

"Arrived on site for no ice. Removed cover found broken wire on grid cutter,ran diagnostic all test passed. Ran a normal cycle,replaced grid cutter ice forming on evaporator plate. W10919199"

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that they turned the water source off due to the unit making a water flowing noise and a dripping noise. Turned the water on to the unit and tested the ice maker and found the unit operating as designed and the noise they're hearing is the fill tube to the ice maker filling the tray. I inspected underneath and around the unit and found no signs of a water leak. Unit is operating as designed and no water leaks observed during service, job completed."

"Arrived onsite for items freezing in fresh food section. On arrival, a gallon of milk set uptop near vent was frozen. Other than that, other items were good. Internal temp at 38-39 degrees with current set temperature settings. Called tech line for assistance and testing. Spoke to Johnathan SR#7741173046. Thermistor reading 6.4 ohms, which is approximately 40 degrees, current reading is 38-39 degrees. Diffuser is functioning as well. Per techline unit is functioning properly. Only recommended rearranging product. Job complete"

"Arrived on site for makes loud noise. Upon arrival, inspected unit and confirmed issue is fractured blower wheel. Need to replace wheel. Replaced wheel WP697772. Test unit and is operating as designed. Job complete"

"Arrived on site for customer complaint of dryer making a noise. Found debris in blower wheel, I cleaned blower wheel, unit tested good."

Arrived on-site for broken foot. Installed new foot(w11213957) unit is working as designed

"Arrived on site for unit staining clothes. Upon arrival, found buildup in the inner side of the bellow and a small pinhole tear in the bottom of bellow. Unit is stacked and will need 2nd man. Ran diagnostics and all components are working as designed. No water leaks detected at this time. Office to reschedule ; O-emld tckt"

"Arrived on site for lights not working. Upon arrival, found LED lights working but very dim. Proceeded to replace W11493395 LED (2). Tested unit and now unit is functioning as designed"

Parts not in for this job. Ordering screww11617225 and screw74003975. Please have office set reschedule date. ; ordrng 1 W11617225 (Screw) and 1 74003975 (Screw)

"Arrived on site to inspect the oven not heating at all. Upon further inspection, I tested the bake function. I could hear the gas release and the spark igniter working. However, there was no ignition. I gained access to the burner and found that the air shutter needed to be adjusted, and the igniter position needed to be adjusted. I adjusted both and reassembled, and tested the oven. The oven is now operating as designed. No gas leaks observed during service."

"On arrival verified complaint o unit knot, draining visual inspection on the sink shows that the drain hose is connected to an air gap which is preventing proper drainage. Fixed install by attaching drain hose directly to drain pipe of sink unit.Now, drains correctly job, complete, no parts installed"

Arrived on site for water not coming out properly nor ice. Found water at wall but not coming through filter housing. Customer did not have new filter. Replaced filter head and used bypass. Water and ice working. Advised customer on regularly changing filters.Call complete.

"Arrived on site to install previously diagnosed and ordered parts. Due to the slider and clutch failures, I gained access to the gearcase components and removed and replaced the clutch and slider and calibrated the unit. Tested in diagnostics and the unit continues to make a popping noise at the beginning of the spin cycle. I tested it several times in slow speed spin and tilted the unit back and found the popping noise is coming from the rotor and stator area. It appears the gearcase spindle is warped; therefore, I removed and replaced the gearcase, stator and rotor and calibrated the unit and the noise stopped. Retested in diagnostics and the unit is operating as designed with no abnormal noises. No water leaks observed during service, job completed. W10734521, W10754448, W11449841, W11260238, W11195791"

"Arrived on site for unit having frost in freezer. Upon arrival, confirmed there is full frost pattern in the evaporator coil, capillary tube and thermistor was not tucked behind styrofoam cover. Also confirmed evaporator seal is present. Gasket is also good. When monitoring temperatures, the freezer compartment does not go before 25F. Customer stated unit is making ice normally. Called techline and spoke with Daniel SR# advised to replace main control and UI at the same time. Ordering W11626126 UI. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11626126 (UI)"

Areivedmonsite for left rear burner complaint. Cleaned and sanded ignition port and electrode and resumed perfect function. Also has cracked grate. Orderingngrate to repair. Drop-off. No parts; ordrng 1 W11603169 (Grates)

"Arrived on site for unit experiencing low water level. Upon arrival, tested all individual components and found no issues. Ran overall diagnostics and found no issues. Customer stated unit is now filling up with enough water compared to previous washer. Explained to customer the differences from older washers to the newer ones. Customer agreed and also pointed out this unit does not have a problem of actually washing. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

On arrival verified complaint of error F3e1. Error code is from pressure system. Verified code and ran component activation. Unit components are all functioning correctly. Replaced main control for error code. Verified full function. Installed w11611438 job complete

"Arrived on site for temps in both sections warmer then normal. Fresh is 51 fz @40. Found ball of ice around welds on evap and poor frost pattern also fz evap fan not working . Ordering compressor, evaps ,evap fan . Unit is 134 . No water leaks detected at time of service. Call to set return ; ordrng 1 WPW10608485 (Fz evap) and 1 W10832994 (Compressor) and 1 W11492867 (Fresh evap) and 1 Unitis134r"

"Arrived on site to replace previously diagnosed parts. Replaced both pads (WPW10346924) and tested unit, pads are now reacting properly for water and ice dispensing. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for dishwasher making a noise, customer says he made sure spin arms moved. Noise is not constant. I entered diagnsotics and found f8e1. Cleared codes and verified operarions of all components. Knocking noise confirmed coming from inside. After testing I found the 3rd level spray arm hitting against the top. Removed water tower and adjusted 3rd level spray arm. No longer making the noise. Call complete."

"Arrived on site for customer complaint of units water pressure and flow not strong enough. I removed the filter and tested the units water, unit tested good. I informed the customer that the only thing that will reduce the water pressure is the filter. I gave customer some recommendations to help satisfy their needs of stronger flow. Unit is working as designed at time of service."

"Arrived on site for customer complaint of unit not heating, I replaced element, unit tested good. Part used w11025156"

"Arrived on site to test unit for not working properly, customer stated that it take too long for cycle to complete and dishes not drying, tested unit found melted botton spray arm, wash motor is activating but heater is shorted and relay getting stuck on the control, will need to replace control, lower spray arm and heater, ordering parts rescheduled for 3/26; ordrng 1 WPW10491331 (Lower spray arm)"

"On arrival verified complaint of unit leaking water inside refrigerator section followed water trail and identified water is leaking from ice maker ran harvest test and fill test and verified water is spilling out. Possible water revalve overfilling replace dual valve Level the unit again with front of refrigerator higher, then previously leveled. Advise customer to monitor for further leak job complete installed w11482383"