Service History 1616 - Appliance Express

Near Waco, TX 76712

Arthur B.

Job Details: 12/06/2018

DRYER MAYTAG MEDC400VW0 Arrived onsite for customer complaint of dryer not starting. Removed back panel and found open fuse. Removed and replaced fuse. Reassembled and tested. Dryer tumbles as heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Waco, TX 76712

Arthur B.

Job Details: 12/06/2018

OVEN MAYTAG MER6770AAB Arrived onsite to install new upper oven broiler. Removed and replaced broiler. Reassembled and tested. Unit now works as intended. No other issues found.

Near Austin, TX 78725

Joseph C.

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site for “no cool” complaint. Inspected unit and found upper door hinge covers broken and left fresh foods door not set correctly, since install. Removed and replaced lower left door hinge and reset door spring. Will need new door hinge covers. Return for repairs on 12/11. No leaks detected, at time of service.; ordrng 1 W10902031 (HINGE COVER (RIGHT/GREY)) and 1 W11230095 (HINGE COVER (LEFT/GREY))"

Near Dripping Springs, TX 78620

Brandon

Job Details: 12/06/2018

RANGE JENN-AIR JGRP548WP02 Arrived on site for customer complaint of damage to top left corner of rear trim. Ordering trim. ; ordrng 1 W10323251 (trim-top)

Near Woodway, TX 76712

Arthur B.

Job Details: 12/06/2018

REFRIGERATOR KITCHENAID KBFS25EWMS10 Arrived onsite to install new heater to french door refrigerator from prior tech rediagnosis. Steamed all frost off evaporator. Removed defective defrost heater. Installed new replacement. Tested heater in diagnostics. Heater comes on as intended. No other issues found. All water connections were dry at time of service.

Near Austin, TX 78731

Steve C.

Job Details: 12/06/2018

DISHWASHER UNKNOWN JDB1250AWS "Arrived on site to replace the panel due to not working. Was able to turn the unit on and also found the wash motor is making a extremely loud noise. Customer advise she will be getting a new unit."

Near Kyle, TX 78640

Kevin

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL ED5LHAXMT10 "Arrived on site and inspected refrigerator and found both sections are room temperature, exposed evaporator and there is no frost pattern, took pictures. Spoke with LM compressor will need to be replaced in order to correct issue, no water leaks from connections at time of service. Sealed system repair; ordrng 1 W10309994 (compressor)"

Near Kyle, TX 78640

Kevin

Job Details: 12/06/2018

MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site and found no power showing on microwave, replaced fuse and all switches and power has returned but there is now a relay error and microwave will still not start. Will need to bring back control and also replace magnetron capacitor and diode to ensure microwave is working at the end of the next visit,; ordrng 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 W10892389 (cntrl-elec) and 1 WPW10693025 (magnetron)"

Near San Marcos, TX 78666

Kevin

Job Details: 12/06/2018

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site and found washer is stacked, found doorlatch is not operating and after Replacing it is not working properly. cycle will still not start, spoke with tech line and they recommended replacing control, having drain pump, and sensor on hand to ensure repair our next visit. Will need two technicians; ordrng 1 W11208385 (SENSOR ) and 1 WPW10605427 (pump-water)"

Near Austin, TX 78726

Steve C.

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL WRT541SZDZ00 Arrived on site for the unit door gasket is not sealing. Customer advise the ff door gasket is not sealing properly at the bottom. Found the fresh food gasket has a gap at the left bottom corner. Use a heat gun to expand the gasket and tested the unit. Unit works properly and no water connections to the unit.

Near Temple, TX 76502

Wesley

Job Details: 12/06/2018

DRYER MAYTAG MEDB835DW4 Arrived on site and found unit with AF error code. Found clog in unit from downy lint. Cleared. Also advised having can’t cleaned. All else checks good. Unit now operating as designed.

Near Temple, TX 76504

Wesley

Job Details: 12/06/2018

WASHER ROPER RTW4516FW Arrived on site and found unit not draining. Cleared drain and restored function. Also reset control and calibrated. All checks good. No error codes.

Near Austin, TX 78724

Chase

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL WRT348FMEB00 WRT348FMEB00 Arrived on site to check refrigerator for no cool. Found unit had not defrosted causing no cool issue. Forced defrost and found inline fuse on harness open not allowing voltage to heater. Replaced defrost harness. All functions of refrigerator check good after repairs. No water leaks present. Job complete. Used p# W11177653 from job 206503

Near Belton, TX 76513

Wesley

Job Details: 12/06/2018

WASHER MAYTAG MVWC565FW1 Arrived on site and found cam misfired and grinding. Replaced cam. Now unit is operating as designed.

Near Georgetown, TX 78626

Wesley

Job Details: 12/06/2018

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site and replaced control. Now unit is operating as designed. All checks good.

Near Waco, TX 76712

Arthur B.

Job Details: 12/06/2018

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived onsite for customer complaint of oven not preheating intermittently. Tested unit @350F,375F,400F,450F. When moved temperature to 450F, oven dropped to 380F and did not come back up. Call WPL Dustin SR#7723601216 and advised to change UI. Ordering UI. R/S for Thursday 12/06.; ordrng 1 W10864141 (panl-cntrl ss)"

Near Lorena, TX 76655

Arthur B.

Job Details: 12/06/2018

WASHER MAYTAG MVWC300VW1 "Arrived onsite for customer complaint of no complaint led water entering top load washer. Tested unit and found cold water solenoid not opening. Removed and replaced faulty water inlet valve and installed new replacement. Connected water supply hoses. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service."

Near Austin, TX 78731

Steve C.

Job Details: 12/06/2018

MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for the unit is not working properly. Customer advised when opening the microwave door light will intermittently not turn on. Also when selecting selections on the control panel it has an error code. Tested the unit in diagnostics and received error code F2e1 keypad error. Found the unit will need a new control panel, door switches and interlock. ; ordrng 1 W11093254 (panl-cntrl SS)"

Near New Braunfels, TX 78132

Diego G.

Job Details: 12/06/2018

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Check for no operation issues. Found loose connection at main control. Repositioned and reconnected connector to main board and cycle, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78132

Diego G.

Job Details: 12/06/2018

Near New Braunfels, TX 78132

Diego G.

Job Details: 12/06/2018

Near New Braunfels, TX 78132

Diego G.

Job Details: 12/06/2018

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Check for filter issues. Found filter stuck not allowed water filter to come out of housing. Adjusted housing and release filter. Installed new filter and flushed air out of the lines. All functions tested OK. No leaks present. Job complete

Near New Braunfels, TX 78132

Diego G.

Job Details: 12/06/2018

Near New Braunfels, TX 78132

Diego G.

Job Details: 12/06/2018

Near Austin, TX 78749

Brandon

Job Details: 12/06/2018

WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of broken lid, found strike was broken, ordering lid. ; ordrng 1 W11117421 (lid)"

Near Canyon Lake, TX 78133

Diego G.

Job Details: 12/06/2018

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site. Check for flame issues. Call tech-support and found orifices to be wrong. Unit is on propane and has natural gas orifices. Customer is going to get with the builder and have installers switch over to LP. No leaks present. Job completeFile#7723612772

Near Canyon Lake, TX 78133

Diego G.

Job Details: 12/06/2018

Near Canyon Lake, TX 78133

Diego G.

Job Details: 12/06/2018

Near Austin, TX 78703

Scott

Job Details: 12/06/2018

RANGE WHIRLPOOL JGS1450FS0 Arrived on site for spark switches stuck in open position . Will need switches . No gas leaks detected at time of service . Please call to set return visit . ; O-emld tckt

Near Canyon Lake, TX 78133

Diego G.

Job Details: 12/06/2018

MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site. Check for door issues. Found door switch sticking allowing unit to kick on when you open up the door. Part. Replaced switch and cycled, all functions tested OK pick. Job complete"

Near Canyon Lake, TX 78133

Diego G.

Job Details: 12/06/2018

Near Canyon Lake, TX 78133

Diego G.

Job Details: 12/06/2018

Near Buda, TX 78610

Robert

Job Details: 12/06/2018

DRYER WHIRLPOOL WED8500DC4 Arrived on job to replace motor and wheel. After replacement test dryer operation normal

Near Austin, TX 78739

Kevin

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site change found it when damper opens and closes it is loud, replaced damper and noise has stopped, no water leaks from connections at time of service, job complete."

Near Killeen, TX 76542

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived to inspect unit ice bin stuck in the FF section. I confirmed the complaint and attempted to free the bin from the unit. I made several unsuccessful attempts. I had the customer sign a defrost waiver and advise them OFFICE will call to reschedule. CS was briefed on the call. Office to order W11284720 panel UIW11185686 ice bin assembly. I will return with all previously ordered parts also. Office to reschedule customer for returning visit.; ordrng 1 W11185686 (ICE BIN ASSEMBLY ) and 1 W11284720 (PANEL UI)

Near Austin, TX 78753

Joseph C.

Job Details: 12/06/2018

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site for “not filling with water” complaint. Inspected unit and found that wire for float switch had come out of terminal. Refitted wire to terminal and reconnected. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Austin, TX 78705

Scott

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for display lights strobing .checke voltage , voltage is good . Ordering UI interface .will need autho; ordrng 1 W10789393 (cntrl-elec UI)"

Near Austin, TX 78704

Scott

Job Details: 12/06/2018

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site , replaced sump and motor .ran diagnostics all checked good . Nonwater leaks detected at time of service . Job complete ."

Near Austin, TX 78701

Scott

Job Details: 12/06/2018

WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site replaced bellow clamp . Ran diagnostics , all checked good . No water leaks detected at time of service"

Near Austin, TX 78703

Scott

Job Details: 12/06/2018

DISHWASHER WHIRLPOOL KDTE204DSS1 "Arrived on site for dishwasher not starting . Found glass stuck in drain pump motor . Removed glass and tested , motor is functioning fine . Ran diagnostics all checked normal , unit is now draining . No water leaks detected at time of service . Job complete ."

Near Austin, TX 78728

Wesley

Job Details: 12/06/2018

RANGE MAYTAG MGR6875ADS Arrived on site and installed control now unit is operating as designed.

Near Waco, TX 76712

Arthur B.

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL ED5FHEXMS10 "Arrived onsite for customer complaint of SxS refrigerator not cooling. Removed unit cover and found hard start device on compressor and main harness cut. Attempted to jump compressor. Found compressor locked up. Unit will need new unit harness,compressor and condenser fan motor to complete repair. Advised that Warrentech must approve parts,labor before we can proceed. OF to R/S. Unit unplugged at this time.; ordrng 1 CNOTE (2HR JOB) and 1 CNOTE (NEEDS AUTHO) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10124096 (fan,motor) and 1 W10309994 (compressor) and 1 WPW10143759 (DYE DRIER) and 1 WPW10309395 (harns-wire)"

Near Pflugerville, TX 78660

Wesley

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site and found unit valve unplugged. Corrected. Unit now operating as designed.

Near Pflugerville, TX 78660

Wesley

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site and found unit valve unplugged. Corrected. Unit now operating as designed.

Near Waco, TX 76710

Arthur B.

Job Details: 12/06/2018

DRYER WHIRLPOOL WET3300XQ0 Arrived onsite for customer complaint of dryer on washer/dryer combo making squealing noise. Found pulley on dryer motor seized. Ordering pulley assembly. R/S for Tuesday 12/11. No other issues found.; ordrng 1 WPW10547294 (bracket)

Near Pflugerville, TX 78660

Wesley

Job Details: 12/06/2018

WASHER MAYTAG MVWC415EW2 Arrived on site and found gearcase to have failed. And bearing whiiring while spinning. Advised on cost of gearcase and customer did not wish to Receive full quote.

Near Round Rock, TX 78664

Wesley

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived on site and found good temps and good production. Advised Customer on use and care. All else checks good.

Near Leander, TX 78641

Lou

Job Details: 12/06/2018

WASHER MAYTAG MVWB835DW3 "arrived on site to inspect washer making loud noise during spin cycle. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the beginning. The unit operated as designed with no error codes and no noises. I tested the unit manual mode number 12 high spin and the noise started when the unit reached the hints rpm’s. tilted the unit back to inspect the motor/gearcase and found lots of oil debris on the panels and the drain pump. I advised the customer of my findings and removed ad replaced the gearcase, clutch ad rotor. I replaced the rotor and clutch due to the amount of gearcase oil on them and I could not get it off. I tested the unit again on manual mode #12 and the unit did not make any noises. No water leaks observed during service, job completed."

Near Austin, TX 78757

Steve C.

Job Details: 12/06/2018

DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site for the unit spray arm is broken. Tested the unit and found the upper spray arm is broken. Replaced the spray arm and customer also advise the gasket on the dispenser is broken. Found the gasket on the slide tray is missing. Unit will need a new dispenser. All water connections were dry at the time of service. Customer wants pm appointment only due to dr visit.; ordrng 1 CNOTE (PM APPOINTMENT ) and 1 W10861000 (detergent dispenser)

Near Austin, TX 78731

Steve C.

Job Details: 12/06/2018

DRYER WHIRLPOOL WED85HEFC0 Arrived on site for the unit is making vibration noise. Tested unit and found the unit is making a loud vibration noise on the left front corner. The unit is stacked but found the motor and the blower wheel are excessively loud. Will need to Use the motor and blower wheel for the next visit and will also need to order sound pads.Will need a second man for the next visit due to the unit is stacked and will need two hours to complete the repair.; ordrng 1 CNOTE (2MAN) and 1 CNOTE (2HRS) and 4 W11113654 (pad)s

Near Cedar Park, TX 78613

Lou

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "arrived on site to inspect refrigerator making clicking noise. Upon further inspection, the customer provided a video of the noise the unit is making and it sounded as if someone was knocking inside the unit. Hole I was on site, the unit began to knock and it sounded like it was down low and in the back of the unit. I pulled the unit from its place and removed the back cover. While behind the unit I could hear the knocking noise again. I removed the fc door and drawers to expose the evaporator. I did not hear the noise anymore. I contacted Techline and spoke to Rick who advised to checked the high line and make sure it has a sealer on it to keep it from vibrating against the Evap cover, which it does. Rick advised to check the dye dryer and position it horizontally to help the refrigerant flow more freely. He provided file #7723613363. I found that the Evap bracket screw was loose causing the evaporator and bracket to move and was making the same n

Near Nolanville, TX 76559

Steve C.

Job Details: 12/06/2018

WASHER WHIRLPOOL MVWX655DW1 Arrived on site for unit is not working. Customer advised they had to unplug the unit due to the drain pump is constantly on. Plug the unit in and found the drain pump is resetting the control board. The drain pump stopped and was able to get access to the control. Calibrated the unit and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Harker Heights, TX 76548

Steve C.

Job Details: 12/06/2018

DISHWASHER GE GDT580SMF7ES Arrived on site to replace the machine control good due to short in the control. Replaced the control and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Nolanville, TX 76559

Steve C.

Job Details: 12/06/2018

Near Georgetown, TX 78628

Jonathan S

Job Details: 12/06/2018

REFRIGERATOR JENN-AIR JS48NXFXDE01 "Arrived on site to install previous diagnosed part. Removed damaged door panel and installed new. Tested door operations. Inspected door. All checks good, no water leaks present at time of service."

Near Austin, TX 78701

Steve C.

Job Details: 12/06/2018

REFRIGERATOR AMANA ASI2575GRS01 Arrived on site for the unit will not dispense water. Tested the unit and found the valve will energize but no water will dispense. Found the unit is making ice properly. Found the water reservoir is frozen. Will need to order the air diffuser and water reservoir for the next visit will also use the filter housing. Office will need to reschedule customer.; ordrng 1 W11269264 (RESERVOIR ) and 1 W11296970 (DIFFUSER )

Near Round Rock, TX 78665

Jerry C.

Job Details: 12/06/2018

OVEN WHIRLPOOL WOD51EC0AS05 "WOD51EC0AS05 Arrived to inspect temperature issues. The customer had a home inspector inform them the unit was off by 50 degrees. I tested at 350 and the unit claimed preheat at the 332 and climbed out to 352 and the declined. 320, 388, 351, 389. I induced a -15 degree calibration and advised the customer. The lower door was having difficulties closing and I found it required hinge adjustment. During the adjustment I discovered the unit’s mounting hardware had never been installed, including installation holes that were missing. I informed the customer they will have to contact the builder as the mfg will not cover installation issues."

Near Hutto, TX 78634

Jerry C.

Job Details: 12/06/2018

WASHER WHIRLPOOL WTW7000DW3 "WTW7000DW3 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the faulty gear case and installed the replacement. I tested through multiple automatic service test modes and it passed with no errors each time. Operational test good, no leaks observed during service."

Near Georgetown, TX 78633

Jerry C.

Job Details: 12/06/2018

MICROWAVE KITCHENAID KMBS104ESS02 "KMBS104ESS02 Arrived to inspect door error. The unit would intermittently request the door to be opened and closed prior to use. I found the inner seal around the glass not fully seated and it will require a door replacement. Office to order door assy.; ordrng 1 W11243152 (DOOR ASSY, SS)"

Near Hutto, TX 78634

Jerry C.

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived to drop part off. I left the part at the front door when there was no answer at the door. No access to unit.

Near Copperas Cove, TX 76522

Steve C.

Job Details: 12/06/2018

DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site for the unit is not washing the dishes. Tested the unit and found the unit will fill up with water but the water will leak underneath , remove the toe plate and found rats have chewed up the drain hoses and the sump and motor. Advise the customer the warranty is voided due to infestation of rats. All water connections dry at time of service."

Near Round Rock, TX 78681

Paul

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for the refrigerator with a no ice condition in either compartment. I found the FC not getting below 13.5 degrees and not getting any lower. I found the compressor extremely hot due to the condenser fan not running because it was jammed with the fill valve line guard. I removed the guard and snapped it back on the valve. I tested the unit again and found the FC temp dropped to 12 degrees but very slow and I found the compressor running at more than 200 watts. Need to replace the compressor to complete service. Ordering C-NOTES, W10903340 COMPRESSOR, TJ90SF8404 ACCESS FITTING, & W10843121 Non-UV DRIER.; ordrng 1 C-NOTES (NEED SS TECH, 2 HOUR JOB, OFFICE TO RS RETURN VISIT.) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W10843121 (Non-UV DRIER) and 1 W10903340 (COMPRESSOR)"

Near Austin, TX 78732

Cliff

Job Details: 12/06/2018

ICE MACHINE WHIRLPOOL KUIC15POZP1 Arrived on site to diagnose an ice machine that is making unusual noise. Found circ pump bearing damaged by low water flow. Replaced pump and tested unit. Found all is working properly at this time. No leaks were found at time of service.Pump (210.29+tax)

Near Georgetown, TX 78628

Arthur B.

Job Details: 12/06/2018

REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived onsite for customer complaint of intermittent ice production on french door dual evaporator refrigerator. Ran diagnostics and ran test 036(Icebox Fan). Found fan works as intended. Ran test 056 and found no error codes. Harvested icemaker on test 057. All check ok. Did find that “Max Ice” feature not working properly. Found icebox fan will not ramp up to full speed allowing proper air flow. Advise customer that UI and HV control should be replaced. TriCity Appliance has replaced control and UI back in October. Advised to contact TriCity regarding exchanging put board. No other issues found. All water connections were dry at time of service.

Near Georgetown, TX 78628

Arthur B.

Job Details: 12/06/2018

DISHWASHER MAYTAG MDB4949SDH0 "Arrived onsite for customer complaint of dishwasher not running. Tested unit and found control is shorted and drain pump motor faulty; WPW10348269 (Drain Pump) W10737607 (Control). Removed and replaced control and drain pump. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Georgetown, TX 78633

Arthur B.

Job Details: 12/06/2018

TRASH COMPACTOR KITCHENAID KUCS03FTPA1 Arrived onsite for customer complaint of trash compactor making loud noises and not coming up. Tested unit and found customer had setting for solid pack and air filter on. Turned off and tested unit. Unit compacts and retracts as intended. No other issues found.

Near Canyon Lake, TX 78133

Diego G.

Job Details: 12/06/2018

OVEN WHIRLPOOL GBD307PDT6 Arrived on site. Removed main control board for rebuild. Office to reschedule; ordrng 1 PULLEDBOARDFORREBUILD (PULLED BOARD FOR REBUILD)

Near Canyon Lake, TX 78133

Diego G.

Job Details: 12/06/2018

OVEN WHIRLPOOL GBD307PDT6 Arrived on site. Removed main control board for rebuild. Office to reschedule; ordrng 1 PULLEDBOARDFORREBUILD (PULLED BOARD FOR REBUILD)

Near Canyon Lake, TX 78133

Diego G.

Job Details: 12/06/2018

OVEN WHIRLPOOL GBD307PDT6 Arrived on site. Removed main control board for rebuild. Office to reschedule; ordrng 1 PULLEDBOARDFORREBUILD (PULLED BOARD FOR REBUILD)

Near Georgetown, TX 78633

Arthur B.

Job Details: 12/06/2018

WASHER MAYTAG MVWB950YW1 Arrived onsite to install new dispenser and tub ring to top load washer from prior visit’s diagnosis. Removed and replaced tub ring and dispenser. Reassembled and tested. No other issues found. All water connections were dry at time of service.

Near Georgetown, TX 78633

Arthur B.

Job Details: 12/06/2018

DISHWASHER WHIRLPOOL WDT710PAHZ0 Arrived onsite for customer complaint of tub cracks on dishwasher. Advised customer that lines in tub are not cracks. No further work performed.

Near Georgetown, TX 78628

Jonathan S

Job Details: 12/06/2018

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site for combo oven getting error code F6-E8 and open and close error. Customer also stated unit is making rattling within 10 minutes of baking. Removed unit and gained access to door switches. Tested door switches resistance. Checked door switches wiring. Traced wiring and found terminal connector on cavity thermostat not connected. Connected thermostat. Powered unit on and tested microwave. Assembled unit and corrected panel. Installed unit at tested microwave and oven. All tested good.

Near Georgetown, TX 78628

Jonathan S

Job Details: 12/06/2018

REFRIGERATOR AMANA ASD2522WRS03 "Arrived on site to install previous diagnosed parts. Removed hard start and install harness. Installed capacitor and start device. Powered unit on and check amp draw to compressor. Found amp draw at 1.4 amps. All tested good, no water connected to unit."

Near Kyle, TX 78640

Leonardo

Job Details: 12/06/2018

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site to replace door. Opened door board and found damaged door. Will need to order new door W10889333 rescheduled for Monday 12/10 ; ordrng 1 W10889333 (DOOR BLACK )

Near Georgetown, TX 78628

Jonathan S

Job Details: 12/06/2018

WASHER WHIRLPOOL LS09010PW2 "Arrived on site for washer not working. Performed diagnostics and tested timer. Found not t activating spin mode. Tested voltage at timer and traced circuit to lid switch. Jumped lid switch and tested. Found lid switch not closing. Removed failed lid switch and installed new. Tested washer and monitor cycle. All tested good, no water leaks present. Paid in full on credit card."

Near Austin, TX 78732

Cliff

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL AFI2538AES5 Arrived on site to diagnose a refrigerator with low water flow. Found faulty filter head causing issue. Replaced head assembly and tested unit. All is working properly at this time. No leaks were found at the time of service.Reservior

Near Georgetown, TX 78633

Tyler B.

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL GSC25C4EYY02 arrived on site for water valve and line replacement. R&R valves and line and tested good. No leaks on site

Near Austin, TX 78730

Luis

Job Details: 12/06/2018

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no cool. Powered unit on compressor not running,checked voltage good 120vac and 6vdc to inverter,removed inverter,ohmed compressor all pins ohmed at 14. Diagnosed faulty inverter. Installed new inverter powered unit on compressor powered on unit cooling down. Repair covered under AUTHO WHP2O00EPL1"

Near Austin, TX 78705

Scott

Job Details: 12/06/2018

DRYER WHIRLPOOL WED7590FW1 "Arrive on site for PF error . Found when unit is started dryer would start for a sec then shut down with Power failure code .checked outlet for voltage . Getting 208v , one leg to neutral was 203 other was 90v . Will need to have electrician to fix outlet/ breaker . No lint build up at time of service ."

Near Cedar Park, TX 78613

Lou

Job Details: 12/06/2018

DISHWASHER WHIRLPOOL WDT780SAEM1 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested and error code F7E1 and F4E3 appeared. I cleared the codes and continued with testing. The unit dispensed water into the tub and the motor came on, but then shortly after starting it stopped and would not come back on. The drain pump engaged and pumped the water out of the unit and the element sizzled as I poured water on it.

Near Austin, TX 78753

Joseph C.

Job Details: 12/06/2018

REFRIGERATOR/TOP JENN-AIR JRSD209TW "Arrived on site for “leaking water from bottom of unit” complaint. Inspected unit and found defrost drain clogged. Cleared drain and tested. Drain flow is good. Turned all freezer shelves around to correct positions. Unit is performing as designed. No leaks detected, at time of service."

Near Austin, TX 78723

Joseph C.

Job Details: 12/06/2018

DRYER MAYTAG MGDE200XW0 "Arrived on site for “unit shuts off, after 10 minutes” complaint. Inspected unit and found open grounded wall plug. Venting blocked. Instructed customer to clean out venting. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy. Service fee collected."

Near Austin, TX 78723

Joseph C.

Job Details: 12/06/2018

OVEN AMANA AGR5330BAS3 "Arrived on site for “temperature concerns” complaint. Inspected unit and found bake temps to be 20 degrees below standard. Adjusted temp settings to within acceptable tolerances. Unit is performing as designed. No leaks detected, at time of service."

Near Austin, TX 78730

Luis

Job Details: 12/06/2018

ICE MACHINE KITCHENAID KUIC15NLXS0 "Arrived on site for failed water valve and broken cutter grid. Removed grid cutter installed new grid cutter. Removed failed water valve,installed new water valve,ran diagnostics no leaks water flowing to reservoir correctly,unit passed all other diagnostic test unit working as designed."

Near Fischer, TX 78623

Diego G.

Job Details: 12/06/2018

MICROWAVE WHIRLPOOL WMH32519HB0 "Arrived on site. Check for panel issues. Found Panel damaged not allowing display to be shown correctly. Replaced panel and tested, all functions tested OK. Job complete"

Near Fischer, TX 78623

Diego G.

Job Details: 12/06/2018

Near Fischer, TX 78623

Diego G.

Job Details: 12/06/2018

Near Austin, TX 78759

Paul

Job Details: 12/06/2018

OVEN KITCHENAID KEBS107SSS04 Arrived onsite for the oven not heating after a self clean. I found the TOD open on the oven. I quoted the customer. FUSE-THRML I replace the TOD and tested the oven. The unit is working as designed. Call complete.

Near Austin, TX 78732

Cliff

Job Details: 12/06/2018

RANGE WHIRLPOOL KSGG700ESS0 Arrived on site to diagnose a range with no display. Tested unit and found no mechanical failures at this time and all functions and displays working properly. Advise homeowner failure was most likely due to moisture during extended period of cooking on Thanksgiving. No repairs are needed at this time.

Near Harker Heights, TX 76548

Steve C.

Job Details: 12/06/2018

DISHWASHER WHIRLPOOL DU915PWPS0 "Arrived on site for the upper spray arm for the rack broke off. Tested the unit and found the mounting bracket for the rack is broken as well as the spray. The unit will need a new upper rack to spray arm, mount, and cover screw. Customer is requesting a AM appointment. ; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 WP3385159 (mount) and 1 WP3400919 (covr-screw) and 1 WP8519604 (arm-spray)"

Near Round Rock, TX 78665

Wesley

Job Details: 12/06/2018

RANGE KITCHENAID KSGG700ESS1 Arrived on site and found unit wire harness had come off. Resecured harness. Now front right burner lights. Consistently.

Near Georgetown, TX 78633

Jerry C.

Job Details: 12/06/2018

MICROWAVE WHIRLPOOL WMH32519FS0 "WMH32519FS0 Arrived to instal part. I found the replacement sent out had a ding on the edge and subsequent ripple in the face, approximately 8 inches fro the right at the top edge. Office to re-order door and have tech GC or CS inspect prior to scheduling return service. ; ordrng 1 CNOTES (TECH GC TO INSPECT) and 1 W10899093 (door/mw)"

Near Hutto, TX 78634

Jerry C.

Job Details: 12/06/2018

REFRIGERATOR KITCHENAID KRMF606ESS01 "KRMF606ESS01 Arrived to inspect no lights. I found the unit had no interior lighting and would not register the door position correctly within test mode 16 and 17. The unit called for cold and operated the fans erratically. After cycling power, the unit resumed apparent normal operation. The control will require replacement. I found the ice maker housing incorrectly seated, the right door requires squaring and the bottom right of the fc opening will require adjustment as well. Tech GC only and please allow two hours. No leaks observed during service. ; ordrng 1 8201711 (adhesive) and 1 CNOTES (TECH GC ONLY, 2 HOURS SERVICE) and 1 W10894103 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"

Near Austin, TX 78729

Paul

Job Details: 12/06/2018

DISHWASHER WHIRLPOOL KDTM404ESS3 Arrived onsite for the dishwasher making a clicking noise during the drying cycle. I checked stored error codes and found an F9E4. I ran the diagnostics cycle and the lower spray arm was working as designed. I found the vent fan making the noise the customer was hearing. I replaced the vent fan and retested. The unit is quiet and is working as designed. There were no water leaks present at the time of service. Call complete.

Near Austin, TX 78727

Paul

Job Details: 12/06/2018

OVEN WHIRLPOOL WFG52580HV0 Arrived onsite for the range with the door stuck open. I found the weld on the hinge pin of the loaded spring broken causing the issue. I installed a hinge kit on the door. The door is working as designed. Call complete.

Near Austin, TX 78739

Kevin

Job Details: 12/06/2018

COOKTOP JENN-AIR JGD3430BS00 "Arrived on site and replaced harness and spark module diagnosed by previous technician, confirmed all burners are igniting after replacement, job complete."

Near Austin, TX 78749

Kevin

Job Details: 12/06/2018

MICROWAVE MAYTAG MMV4205DS2 "Arrived on site and inspected microwave and found bracket already in place discussed in service pointer W10853726B, currently microwave is operating properly and interior light comes on every time door is opened. Spoke with tech line and they did not recommend any replacement or repair at this time. Customers experience is still intermittent and waiting until it is constant may be needed to properly diagnose problem. SR7723612463"

Near Austin, TX 78749

Kevin

Job Details: 12/06/2018

DRYER WHIRLPOOL MEDB200VQ "Arrived on site and found door catch has broken, after replacing catch door will not close properly

Near Leander, TX 78641

James

Job Details: 12/06/2018

REFRIGERATOR KITCHENAID KRMF706ESS Arrived on site and inspected unit. Found right gasket coming apart on mullion side. Installed new gasket and warmed to allow proper seal. Unit tests good. Job complete

Near West Lake Hills, TX 78746

Kevin

Job Details: 12/06/2018

WASHER MAYTAG MVWB800VQ0 "Arrived on site and found when dispenser cup is filling fresh valve is constantly dripping water, one of the solenoid is not closing properly on the valve assembly. Recommended that valve assembly be replaced to correct issue. Quoted customer for repair. Valve $155.40, TL270 $159.99 after replacement right a diagnostic cycle and found valves are now operating properly. No water leaks from connections at time of service, job complete."