Service History 1614 - Appliance Express

Near Georgetown, TX 78626

Arthur B.

Job Details: 02/14/2019

DRYER WHIRLPOOL WET4024HW0 Arrived onsite for tenant complaint of dryer turns on and shuts off. Checking incoming voltage and found only 120v coming to unit. Advised breaker or wall outlet will need to be checked. No other issues found. Dryer vent clean of lint at time of service.

Near Round Rock, TX 78665

Jonathan S

Job Details: 02/12/2019

VENTHOOD UNKNOWN UXT5530AAS3 Customer not available for service. Contacted office to have customer reschedule. ; ordrng 1 SEENOTE (NEEDS TO RESCHEDULE )

Near Lorena, TX 76655

Arthur B.

Job Details: 02/12/2019

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.

Near Austin, TX 78745

Leonardo

Job Details: 02/12/2019

DISHWASHER IKEA IUD8555DX0 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter. Ordering new sump and motor W10902326. Office to reschedule. ; ordrng 1 W10902326 (PUMP AND MOTOR)

Near Austin, TX 78736

Brandon

Job Details: 02/12/2019

REFRIGERATOR WHIRLPOOL WRT108FZDM02 "Arrived on site to replace fresh food section door, I received the wrong door, ordering different door. ; ordrng 1 LW10638684 (dor-fip)"

Near McQueeney, TX 78123

Diego G.

Job Details: 02/12/2019

OVEN KITCHENAID KODE300ESS00 Arrived on site. Check for glass issues. Customer stated she dropped grease on inner glass. Made an attempt to remove grease but did not work. Will need a new innerglass to repair unit. Took picture of breakdown for repair on SD-QuickPic. Rescheduled for 2/14/19; ordrng 1 W10618107 (glass-door)

Near McQueeney, TX 78123

Diego G.

Job Details: 02/12/2019

Near McQueeney, TX 78123

Diego G.

Job Details: 02/12/2019

Near Austin, TX 78749

Leonardo

Job Details: 02/12/2019

OVEN KITCHENAID KODE307ESS02 Arrived on site to test unit for damaged inner liner. Took pictures called tech support got File#7724120364. They will contact customer to talk about what the next step is.

Near Belton, TX 76513

Job Details: 02/12/2019

WASHER WHIRLPOOL WET4024EW0 "Arrived to inspect washer not draining, found water in tub and removed the water. Found broken lid switch and repaired in order to diagnose washer issue. Found unit would not turn on

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/12/2019

REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Checked for no ice issues. Found bad fill tube heater causing line to freeze over. Replaced fill tube heater all checked OK. Also Turn on heater for mullion to keep from condensation building up. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/12/2019

Near New Braunfels, TX 78130

Diego G.

Job Details: 02/12/2019

Near Granite Shoals, TX 78654

Thomas L.

Job Details: 02/12/2019

WASHER MAYTAG MVWB835DC3 Arrived on site for slow fill. Found cold water filling very slow through valve. Replaced inlet valve. Tested unit. All operations are normal. All water connections are dry.

Near Killeen, TX 76549

Job Details: 02/12/2019

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived to inspect unit making a humming noise from unit. I removed the evaporator cover and removed and replaced the bi metal. i also added the sealer for the noise. I reassembled the unit and unit tested as designed.All water lines were dry at the time of service.

Near Kingsbury, TX 78638

Diego G.

Job Details: 02/12/2019

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site. Check for no operation issues. Found motor locked up allowing water to spray. Replaced sump and motor and cycle. All functions tested OK. No leaks present. Job complete

Near Kingsbury, TX 78638

Diego G.

Job Details: 02/12/2019

Near Kingsbury, TX 78638

Diego G.

Job Details: 02/12/2019

Near Killeen, TX 76542

Job Details: 02/12/2019

WASHER MAYTAG FAV6800AWW Arrived to inspect unbalanced washer. I advised the customer to remove the stand that both her washer and dryer. The customer has both units on a shared pedestal I photographed the inside of her washer and advised her her loads need to be more balanced also I’ve videotaped the banging of the washer while a load of two towels were inside the washer.Customer requests yearly service in February of each year.JOB COMPLETE

Near Austin, TX 78748

Kevin

Job Details: 02/12/2019

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and sent dishwasher into diagnostic cycle and did not find any issues, ran a complete diagnostic cycle and everything checked good. Started the washer on a normal cycle and it is progressing properly, could not find any issues dishwasher is operating properly. No water leaks from connections at time of service, job complete."

Near Austin, TX 78728

Paul

Job Details: 02/12/2019

DRYER WHIRLPOOL WED75HEFW0 Arrived onsite for the dryer that is not starting. I found 115VAC at the control to ground but only 6VAC to neutral at the control. I had the same at the terminal block. I checked the voltage at the outlet and L1-L2 = 251VAC. I checked L1 to ground and had 257VAC with the cord plugged in but with the cord disconnected the outlet checks good. I advised mr to call maintenance and have them test it again with it plugged in under a load so they can see there is an outlet issue. Call complete.

Near , TX 78628

Cliff

Job Details: 02/12/2019

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site for dishwasher with a broken dispenser door. Found the dispenser door latch broken. Replaced dispenser assembly.and tested Dishwasher and found all is working properly at this time. No leaks were found at time of service.

Near Austin, TX 78721

Leonardo

Job Details: 02/12/2019

OVEN WHIRLPOOL WFG525S0HZ0 Arrived on site to test unit for temp not staying on temp. Test unit and found temp at 330 when set at 350. Replaced sensor test unit and unit at 354 when set at 350. Job complete.

Near Killeen, TX 76543

Arthur B.

Job Details: 02/12/2019

DRYER AMANA NED4655EW1 Arrived onsite to removed and replace timer from prior visit’s diagnosis. Removed console and removed faulty timer. Installed new replacement. Tested unit. Timer now works as intended. No other issues found. Dryer vent and lint trap was of lint at time of service.

Near Elgin, TX 78621

Joseph C.

Job Details: 02/12/2019

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “poor wash performance” complaint. Inspected unit and found no codes on unit. Customer is not pretreating clothes, but is layering accordingly. Spoke with Mike, at techline(7724121537). Customer is still not satisfied with was performance. No leaks detected, at time of service."

Near Austin, TX 78750

Paul

Job Details: 02/12/2019

RANGE KITCHENAID KGSS907SSS02 Arrived onsite for the range with the oven not working. Ms stated that when this happens she can hear the ignitor clicking but never hears the burner light. I tested the ignition system multiple times and the burner would light on the first spark from the ignitor. Ms stated the issue happens more often at higher temps. I tested the oven with it set at 500 degrees. I noticed that after the unit reached about 475 degrees the flame started yellowing from lack of oxygen. I showed me the floor under the oven and explained that it needs to be cleaned because dust and debris as blocking the air from getting to the burner. The unit did reach temp and cycled as designed multiple times. Call complete.

Near Cedar Creek, TX 78612

Joseph C.

Job Details: 02/12/2019

REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Arrived on site for “no cool, in fresh foods” complaint. Inspected unit and found evaporator fan inoperative. Removed and replaced evaporator fan. Still, no fan operation. Checked harness, at fan motor and freezer harness and found only 100vac. Checked voltage, at control. Found 120vac. Broken wire in internal harness.; O-emld tckt"

Near Woodway, TX 76712

Arthur B.

Job Details: 02/12/2019

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of french door refrigerator dispenser water dispensing slowly. Tested unit and confirmed issue. Used filter bypass and retested. Found water flow slow as well. Removed and replaced water reservoir and reassembled. Installed customer bought filter. Water now flows as intended. No other issues found. All water connections were dry at time of service.

Near Round Rock, TX 78665

Jonathan S

Job Details: 02/12/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for refrigerator not making ice and freezing items in RC left door shelves. Performed diagnostics and advanced ice maker cycle. Found ice maker not responding. Tested voltage to ice maker and found within range. Tested motor resistance and found opened. Found unit not leveled and allowing air to escape ice box. Removed failed ice maker and installed new. Adjusted feet to correct doors. Checked gasket to ice box and found making better seal. Monitored ice maker cycle. All tested good, no water leaks present."

Near Hutto, TX 78634

Tyler B.

Job Details: 02/12/2019

REFRIGERATOR GE CFE29TSDCSS Arrived on site for unit not cooling and making noise. Found RF EVAP frozen. Cleared ice and replaced bi-metal and failed thermistor and failed defrost heater. Also found service bulliten for updated control and EVAP fan. Replaced control and EVAP fan. Tested good no leaks on site. Found noise to be coming from crisper fan. Will need fan to complete repair ; ordrng 1 CNOTE (PART AUTHO) and 1 WR60X10340 (fan motor dc fz evap)

Near Leander, TX 78641

Lou

Job Details: 02/12/2019

OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect oven temps. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested Bake on Standard Preheat for Multi racks at 350 degrees. At preheat, my reading was 426. My next five readings were 436, 319, 405, 355, 340 for an average of 371. I tested the lower unit in the same manner and my readings were 429 at preheat. 434, 317, 399, 361, 347 for an average of 372. I calibrated both ovens minus -20 to offset the temps. I contacted the customer and advised of my findings and repairs. Job completed. Customer not available to sign receipt."

Near Dripping Springs, TX 78620

Brandon

Job Details: 02/12/2019

REFRIGERATOR KITCHENAID KSCS25FKSS01 "Arrived on site to replace control, found the control I received was incorrect, and the control needed is disconnected. ; ordrng 1 2221536 (control board) and 1 CNOTE (AUTH)"

Near Lorena, TX 76655

Arthur B.

Job Details: 02/12/2019

Near Horseshoe Bay, TX 78657

Thomas L.

Job Details: 02/12/2019

MICROWAVE WHIRLPOOL GMC305PDB6 Arrived on site for no heat condition. Unit is not heating. Relays were not closing. Unit also went into clean multiple times on its own. Last time it happened while they were baking.

Near Spicewood, TX 78669

Brandon

Job Details: 02/12/2019

OVEN JENN-AIR JJW2830DP01 "Arrived on site for customer complaint of oven not working after self clean, found faulty fuse, I replaced fuse unit tested good."

Near Austin, TX 78749

Kevin

Job Details: 02/12/2019

WASHER WHIRLPOOL WTW4800XQ2 "Arrived on site and set washer into a diagnostic cycle and found no saved error codes, ran all functions in manual and everything is operating properly. Set washer to run on a small load and it filled to expected level, raising load to a medium immediately begins to add more water. Showed new resident how easily an unbalanced load can happen, suggested to Apartment maintenance/management that pressure sensor be replaced.

Near San Marcos, TX 78666

Robert

Job Details: 02/12/2019

DRYER WHIRLPOOL WED4815EW1 "Arrived on job for complaints of noise and blackening. Normal discoloration on vent near element. For noise disassembled machine inspected rollers,tensioner pulley and motor.found everything to be normal. Resembled and ran test cycle. Operation normal,no unusual sounds."

Near Leander, TX 78641

James

Job Details: 02/12/2019

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and inspected door. I found the unit was not leveled causing door to hit left side. Leveled unit and door now closing properly. I found the unit does not sit square in the cabinet due to the left panel sticks out further than the cabinets and would have to be corrected by the contractor if customer wants it corrected. Unit working properly. Job complete

Near Cedar Park, TX 78613

Lou

Job Details: 02/12/2019

REFRIGERATOR WHIRLPOOL ED5PVEXWS02 arrived on site to install previously diagnosed and ordered part. I removed and replaced the defrost control and tested the unit and it operated as designed. Good frost pattern on the evaporator. No water leaks observed during service.

Near Leander, TX 78641

Lou

Job Details: 02/12/2019

MICROWAVE WHIRLPOOL WMH53520CS6 "arrived on site to install previously diagnosed and ordered parts. Removed and replaced the mounting nuts and tested the unit. Unit operated as designed, job completed."

Near Jonestown, TX 78645

James

Job Details: 02/12/2019

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and inspected unit for leaks. I found evidence of water leaking through the float housing. Removed float and found a large build up of calcium around the housing and growing down into the housing that could act like a sponge and cause a slow leak. Cleaned housing and float and reinstalled. Tested operation and after 2 test cycles I could not duplicate a leak. Instructed customer of my findings and that there are no leaks as of this time. Job complete

Near Seguin, TX 78155

Diego G.

Job Details: 02/12/2019

MICROWAVE WHIRLPOOL WMH53520CS4 "Arrived on site. Replaced magnetron, Cap and diode. Cycled microwave, all functions tested OK. job complete"

Near Seguin, TX 78155

Diego G.

Job Details: 02/12/2019

MICROWAVE WHIRLPOOL WMH53520CS4 "Arrived on site. Replaced magnetron, Cap and diode. Cycled microwave, all functions tested OK. job complete"

Near Seguin, TX 78155

Diego G.

Job Details: 02/12/2019

MICROWAVE WHIRLPOOL WMH53520CS4 "Arrived on site. Replaced magnetron, Cap and diode. Cycled microwave, all functions tested OK. job complete"

Near Georgetown, TX 78633

Steve C.

Job Details: 02/12/2019

OVEN WHIRLPOOL WFG515S0EB1 Arrived on site for the unit has a strong gas smell when the unit bake is on. Tested the unit and found there is a strong burning smell. Called Whirlpool Sr#7724122412 Ed and advise to replace the bake burner and valve regulator. Will also need to order the oven bottom due to also having strong gas smell. ; ordrng 1 WP3195097 (bottm-oven) and 1 WP9758078 (burnr-oven)

Near Liberty Hill, TX 78642

Thomas L.

Job Details: 02/12/2019

DRYER WHIRLPOOL WED8000DW4 Remove and replace failed electro sensor assembly. Harness was open. You didn’t now each properly. House and dryer vents are clean.

Near Cedar Park, TX 78613

Lou

Job Details: 02/12/2019

RANGE JENN-AIR JLRP436WP01 "arrived on site to inspect oven sliding rack. Upon arrival, the customer advised that the sliding rack hangs up when sliding it out with weight on it. I tested the rack with a pot of water ad it slide right out. When I applied pressure to the rack, the tracking got bound up on the left side. After further inspection, I found that the rack was warped and was causing it to bind up when weight is applied. I removed and replaced the rack and tested it and it operated as designed. No gas leaks detected during service, job completed."

Near Horseshoe Bay, TX 78657

Thomas L.

Job Details: 02/12/2019

OVEN KITCHENAID KOSE500ESS01 Arrived on site for noisy operation. Found main oven cooling fan very noisy and convection fan rattling. Replaced fan motor’s and tested and unit is now operating very quietly.

Near Lakeway, TX 78734

Paul

Job Details: 02/12/2019

DRYER MAYTAG MED5500FW2 Arrived onsite for the dryer making a knocking and rattling noise. I found the unit not leveled properly and one of the feet not touching the floor putting the chassis in a bind. I leveled the unit and tested. The unit is quiet and is working as designed. Call complete.

Near San Marcos, TX 78666

Robert

Job Details: 02/12/2019

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on job for complaints of lights dimming in rc and no light in fc. replaced module in fc and light restored, lights in rc became normal. No leaks detected at time of service."

Near Austin, TX 78728

Paul

Job Details: 02/12/2019

WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite for the washer with a broken dispenser. I found the detergent level gauge had come out and was loose in the bottom of the dispenser. I disassembled the dispenser and put everything back in place. Call complete. Add on call. Already left before the system uploaded and could get a signature.

Near Spicewood, TX 78669

Brandon

Job Details: 02/12/2019

WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of unit starting on its own, found pressure sensor on board was faulty, I replaced control board, unit tested good."

Near Temple, TX 76501

Arthur B.

Job Details: 02/12/2019

DRYER MAYTAG MEDB855DC4 "Arrived onsite to install new motor,repair kit and wheel to dryer from prior diagnosis. Removed stripped motor and installed new replacement with new blower wheel. Removed and replaced wheels as well. Reassembled and tested. Dryer now tumbles quietly as intended. Dryer vent and lint trap was clean of lint at time of service."

Near Austin, TX 78739

Kevin

Job Details: 02/12/2019

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site and inspected oven and did not hear any excessive unexpected noise during preheat and cool down. When each selection is made on the control panel a one second buzzing noise follows Normal button beep. Sent a video to DW, Will need to order a new control panel to correct issue.; ordrng 1 W11296171 (CONTROL PANEL)"

Near Spicewood, TX 78669

Brandon

Job Details: 02/12/2019

RANGE GE JB655SK4SS "Arrived on site to replace broil element, after replacing unit tested good"

Near Temple, TX 76502

Arthur B.

Job Details: 02/12/2019

WASHER WHIRLPOOL WFW85HEFC1 "Arrived onsite for customer complaint of water leaking from front of unit. Removed front panel and found no signed of water leaks. After inspection, found hot water supply line leaking causing water to flow to the front. Found O-Ring inside hose frayed. Was able to repair water supply hose O-Ring. Secured water line and tested unit. Unit no longer leaks. All water connections were dry at time of service."

Near Manor, TX 78653

Tyler B.

Job Details: 02/12/2019

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for unit turning off and water damage. Found no heavy damage on site. Customer claims had company in to clean tile floor and will be receiving an invoice. Also found freezer door stained from ice melting. Tried to clean with hot water and did not succeed. Customer refused to use products on unit. Took all pics. Unit was not running when arrived. Unplugged unit, replaced control, inverter and UI for safety. Unit than powered on and ran as designed. No leaks on. Site . Advised cust on door needs to be approved and will take up to 6 weeks"

Near Lockhart, TX 78644

Diego G.

Job Details: 02/12/2019

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Checked for noise issues.Ran diagnostic test and checked every component, all functions tested OK. Instructed customer that all sounds on the washer are completely normal and is working as designed. No leaks present. Job complete"

Near Lockhart, TX 78644

Diego G.

Job Details: 02/12/2019

Near Lockhart, TX 78644

Diego G.

Job Details: 02/12/2019

Near Georgetown, TX 78633

Steve C.

Job Details: 02/12/2019

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for the unit is making a grinding noise. Customer advise when the doors are close it makes the noise. Tested the unit and remove the evaporator cover and found excessive Styrofoam hitting the evaporator fan. Remove the Styrofoam and assembled the unit. Test of the units and the unit is working properly. All water connections were dry at the time of service.

Near Marble Falls, TX 78654

James

Job Details: 02/12/2019

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site and installed new outer door. I found the door now rubs on right side of oven. Removed oven and found there were leveling skids placed in bottom of cabinet but were not spaced properly for oven feet to sit on. Corrected place,ent of the skids and oven now sits level. Unit tests good. Job complete"

Near Austin, TX 78704

Luis

Job Details: 02/12/2019

REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site for faulty compressor. Removed compressor and drier,installed new compressor and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Pflugerville, TX 78660

Tyler B.

Job Details: 02/12/2019

MICROWAVE IKEA IMH172FS1 Arrived on site for unit giving door error. Replaced interlocks and tested good.

Near Austin, TX 78738

Brandon

Job Details: 02/12/2019

WASHER WHIRLPOOL WFW9150WW01 "Arrived on site for customer complaint of unit not finishing cycle and leaking. Found faulty drain pump and gasket leaking.

Near Temple, TX 76502

Job Details: 02/12/2019

WASHER WHIRLPOOL GHW9150PW1 Arrived to inspect washer leaking. Sat through an entire wash cycle with Mr. Hatsell and did not observe any leaks. Water was from prior services preformed on unit on 2/5/19.JOB COMPLETE

Near Austin, TX 78717

Lou

Job Details: 02/12/2019

REFRIGERATOR WHIRLPOOL WRX735SDBM04 arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice maker fill tube and tested. The unit operated as designed. The customer advised that the right rc door gasket had torn. I found that it was torn in the upper right corner near the flap. I am ordering a door gasket and scheduled return service for 02/12/19. No water leaks observed during service.; ordrng 1 W10830274 (gasket-fip)

Near Georgetown, TX 78628

Jonathan S

Job Details: 02/12/2019

COOKTOP GE PGP953SET5SS Arrived on site to install previous diagnosed part. Disassembled unit to gain access to valve. Removed old valve and installed new. Tested for gas leak. Assembled unit and tested all burners. All tested good. Paid in full on prior service.

Near New Braunfels, TX 78130

Robert

Job Details: 02/12/2019

WASHER WHIRLPOOL WFW90HEFC1 Arrived on job for complaints of no power. Found 120v from filter to control no led light. Replaced control still no operation but led Control light on. Replaced panel and test operations now have code for sensor error water level. Check wire connection all good and remove hose to sensor. Still getting code. ; ordrng 1 W11034761 (harness (upper)) and 1 W11201288 (CONTROL) and 1 WPW10448876 (switch-wl)

Near , TX 78633

Steve C.

Job Details: 02/12/2019

DRYER WHIRLPOOL WGD4815EW2 Arrived on site for the unit is making a squeaking noise. Tested the unit and found one of the rollers is hard to turn. Use the repair kit and replace the rollers. Unit works properly and advise customer to clean air vents every six months.

Near Pflugerville, TX 78660

Tyler B.

Job Details: 02/12/2019

MICROWAVE AMANA AMV2307PFS2 Arrived on site for unit not always spinning or heating. Ran unit and found unit spinning but trans was buzzing. Unit will need upper and lower inter locks and trans and return with supplied parts to complete ; ordrng 1 CNOTE (OFFICE RS ) and 1 W10836753 (transformr) and 1 W11252186 (INT ) and 1 W11252187 (INT )

Near Dripping Springs, TX 78620

Brandon

Job Details: 02/12/2019

DISHWASHER FRIGIDAIRE FFCD2413UB0A "Arrived on site for customer complaint of dishwasher not starting, found faulty latch, I replaced latch, unit tested good."

Near Austin, TX 78748

Kevin

Job Details: 02/12/2019

DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found thermal fuse has failed, after correcting sound dryer is heating properly but there is no airflow. Removed vent hose from rear of dryer and airflow has returned. Recommended that customer pass this on to the landlord dryer vent to the exterior of the home will need to be cleaned before dryer is used again, Dryer lint is a fire hazard."

Near Lago Vista, TX 78645

James

Job Details: 02/12/2019

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and found right rail has broken. In installed both left and right rail with updated part. Unit tests good. Job complete

Near Austin, TX 78738

Brandon

Job Details: 02/12/2019

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to replace control board, after replacing unit tested good."

Near Cedar Park, TX 78613

Lou

Job Details: 02/12/2019

MICROWAVE MAYTAG GT4175SPS2 "arrived on site to inspect microwave not heating. I placed a cup of water in the unit and tested for 30 seconds. When the unit turned on, it was very loud and at the end of testing, the water was still cold. I contacted the office for authorization for parts and SC advised that the warranty service denied repair due to the cost of the parts exceeds the cost of the unit. I advised the customer of the decision ad that his warranty provider would be in contact with him. Job completed."

Near Georgetown, TX 78633

Thomas L.

Job Details: 02/12/2019

REFRIGERATOR FRIGIDAIRE LFHB2741PF3 Arrived on site for no ice and no water dispensing. Found water reservoir was frozen. Turned down the fresh food section to thaw out reservoir. Will check back with customer on Monday to get results. ; saved tckt

Near Bartlett, TX 76511

Steve C.

Job Details: 02/12/2019

DRYER AMANA NGD4655EW2 "Arrived on site for the unit is making a loud noise when the unit is on. Test at the unit and found the noise was coming from the blower wheel. Also found the belt is tearing into the motor not turning. Replaced the motor, blower wheel, and the repair kit due to the noise. Replaced all parts and tested the unit. Unit works properly and advise customer to clean air vents every six months."

Near Austin, TX 78717

Lou

Job Details: 02/12/2019

WASHER KENMORE 665.13923K010 "arrived on site to inspect dishwasher not operating. I found the unit had no voltage to it. Checked the breaker and it was tripped. Placed the unit in diagnostics and tested with error codes F8E1, F8E2, F6E4. Cleared the codes and continued with testing. Unit dispensed water into tub and just before it began to wash, the unit shut down. I removed the filter and found a large amount of detergent debris in the filter reservoir. The debris was so thick it covered the OWI sensor and was not allowing it to sense. I removed the sensor and cleaned it and tested the sensor and it was good and removed some of the detergent debris and tested three more times and the unit operated as designed with no error codes. I recommended that they clean the unit a few times before using again to get rid of the detergent debris. I provided some use & care tips with detergents and rinse aids. Job completed."

Near New Braunfels, TX 78132

Diego G.

Job Details: 02/12/2019

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer not available for service. Customer stated he would send pictures for screw that are needed for slides. Reschedule call for 2/11/19 to make an attempt to get pictures from customer. ; schdld next appmnt for 2/11 MON !

Near New Braunfels, TX 78132

Diego G.

Job Details: 02/12/2019

Near New Braunfels, TX 78132

Diego G.

Job Details: 02/12/2019

Near Waco, TX 76710

Arthur B.

Job Details: 02/12/2019

DRYER AMANA NED4655EW1 Arrived onsite to install handle. Customer was not available. MS @ OF okayed to drop parts off on doorstep. No further worked performed.

Near Belton, TX 76513

Job Details: 02/12/2019

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived to inspect ice maker not dispensing ice. Confirmed the complaint and noticed the blade inside the ice bin assembly was not turning to dispense ice as designed. Office to order W10859381 and will use previously ordered parts on return if needed.NEEDS MORE WORK ; ordrng 1 W10859381 (ICE BIN ASSEMBLY )

Near Austin, TX 78727

Cliff

Job Details: 02/12/2019

WASHER WHIRLPOOL MVWB765FW0 Arrived on site for washer not turning on. Tested washer found water valves turned off at wall. Turn the valves back on and tested unit. Found unit is functioning properly and no repairs are needed. No leaks were found at time of service.

Near Cedar Park, TX 78613

Cliff

Job Details: 02/12/2019

DISHWASHER KITCHENAID KDTE304GPS0 Customer stated unit has already been serviced and did not need us to come to the home today no repairs are needed at this time. Job is complete.

Near Austin, TX 78733

Luis

Job Details: 02/12/2019

REFRIGERATOR JENN-AIR JS48PPFXDA "Arrived on site for noise issue and temps fluctuating. Per customer temps will raise to about 7 then drop back down advised customer temp fluctuating due to defrost,also loud noise in freezer and customer will hit top portion and noise will stop. Removed ligh cover found defrost heater harness touching fan blade. Removed cover rerouted wires and harness away from fan blade. Advised customer to monitor freezer if ice forms on wall or loud noise will need to replace drip pan"

Near Cedar Creek, TX 78612

Joseph C.

Job Details: 02/12/2019

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for “frosting in freezer” complaint. Per my previous diagnosis, removed and replaced brackets and slides and applied adhesive to cabinet/liner area. Unit is performing as designed. No leaks detected, at time of service."

Near Salado, TX 76571

Steve C.

Job Details: 02/12/2019

WASHER MAYTAG MVWC6ESWW1 Arrived on site for the unit will not agitate. Tested the unit and found the coupling and agitator dogs checks good. Found the unit is spinning properly but when agitating it will not move.Found the unit has a defective transmission. Customer advised he’ll be getting a new unit and the customer only paid for the service fee. All water connection or dry at the time of service.

Near Austin, TX 78759

Luis

Job Details: 02/12/2019

REFRIGERATOR KITCHENAID KSSC42QMS03 "Arrived on site for no cool. Found no refrigerant in system diagnosed leak in system,failed compressor,failed inverter and damaged gasket. Replaced compressor, evaporator, heat exchanger and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec,installed new inverter powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Found damaged fresh food door gasket installed new fresh food door gasket checked door seal good. Installed new water filter customer provided good water flow from dispenserCompressor,heat exchanger and evaporator covered under sealed system warranty from manufacture."

Near Leander, TX 78641

Cliff

Job Details: 02/12/2019

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for a dishwasher that is not drying. Tested dishwasher and found all components working properly and no error codes were found in diagnostics. Advised homeowner on Best cycles and options for drying performance. No repairs are needed at this time and no leaks were found at time of service.

Near Leander, TX 78645

James

Job Details: 02/12/2019

RANGE WHIRLPOOL WGE745C0FS00 Arrived on site and inspected lower door. I found rust spotting on lower door. Replaced outer door panel and inspected for proper fit. Door tests good. Job complete

Near Kyle, TX 78640

Robert

Job Details: 02/12/2019

WASHER MAYTAG MHWE201YW00 Arrived on job for complaints of leaks. No leaks detected.

Near Georgetown, TX 78628

Jonathan S

Job Details: 02/12/2019

REFRIGERATOR MAYTAG MSS26C6MFW01 "Arrived on site for refrigerator making abnormal noise when ice maker cycling. Performed diagnostics mode and ran ice maker. Found abnormal noise from ice maker. Removed ice maker and tested cycle. Advanced ice maker and ran fill test. All operations tested good, no water leaks present."

Near Austin, TX 78744

Leonardo

Job Details: 02/12/2019

OVEN WHIRLPOOL WFG525S0HS0 Arrived on site to test unit for bake not coming on. Test unit and can hear the ignitor clicking 3 times. Replaced ignitor test unit and bake coming on. Job complete no leaks present at this time.

Near Austin, TX 78739

Kevin

Job Details: 02/12/2019

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and found out door panel is not straight and nameplate is peeling, corrected door and reattached nameplate. Ran a diagnostic cycle and found all functions are operating properly. No water leaks detected at time of service, job complete."

Near Leander, TX 78641

Cliff

Job Details: 02/12/2019

DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site to diagnose a dishwasher with a damaged control panel. Found control panel scratched through button writing, making buttons unlegible. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."

Near Buda, TX 78610

Robert

Job Details: 02/12/2019

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to drop off part. Part dropped off.

Near Killeen, TX 76542

Arthur B.

Job Details: 02/12/2019

DISHWASHER GE GDT695SGJ5WW Arrived onsite to install new wash arms to dishwasher from prior visit’s diagnosis. Installed new washarms. Entered diagnostics and found heater error. Was able to clear error code and test heating element. Element heats as intended. Completed wash test. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near , TX 78628

Steve C.

Job Details: 02/12/2019

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site for the unit is making a buzzing noise. Tested the unit And found the unit is working properly. Advise the customer unit does make humming noise when the fan is on. Unit is working properly and all water connections were dry at the time of service.