Near Kyle, TX 78640
Robert
Job Details: 08/23/2018
WEE745H0FS2 Arrived on job for complaints of no oven. Found the control display not working also no oven light. Check power at terminal block 240v between L1 and L2 240v between L2 and N and 0v between L1 and N. Customer to have voltage checked.
Near Leander, TX 78641
Lou
Job Details: 08/23/2018
arrived on site to install previously diagnosed and ordered part. I installed the front bellow ring and tested. Unit operated as designed, no water leaks observed during service, job completed.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/23/2018
MEDE300VF0 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed toe panel and found no continuity to thermal fuse. Removed thermal and installed new replacement. Tested unit. Unit now heats and tumbles as intended. Heater cycles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/23/2018
Arrived on site for over cooling. Freezer at -8 and fresh food at 36 with control set at 0 and 37. All thermistors passed in diagnostics. Removed and replaced main control. All water connections were dry.
Near Leander, TX 78641
Lou
Job Details: 08/23/2018
arrived on site to inspect microwave not heating and like flickering. Upon further inspection, I placed a cup of cold water into the unit and started it on a quick 30 second heat. As soon as I turned the unit on, I could hear a loud moaning noise coming from the unit which appeared to be the magnetron. The water in the cup was still cold. I opened and closed the door a few times and the interior light stayed off momentarily then came back on as the door was opened. I removed and replaced all three door switches and also the magnetron, capacitor and diode. I tested the unit after repair and the unit operated as designed. The customer advised that the hood light was flickering also. When I went to check it, the light bulb came out of its housing. I quoted the customer $7.50 for the light bulb and the customer paid in full. I will have the bulb shipped directly to the customer.
Near Kyle, TX 78640
Robert
Job Details: 08/23/2018
WFE320M0ES1 Arrived on job for complaints of rear right burner not working. Found element open. Replaced burner and test.
Near Leander, TX 78641
Lou
Job Details: 08/23/2018
arrived on site to inspect microwave display not working. Upon further inspection, I found that part of the numbered lights on the display were not working. I removed and replaced the control and tested and the unit and the unit operates as designed. The customer also complained about the unit handle getting extremely hot while using the range. I measured the distance from the top of the unit to the top of the range and it was within the normal height. I measured 34 inches and the installation instructions recommend at least 30 inches. I contacted Techline and spoke to Leon and explained the issue the customer is having with the microwave handle getting too hot while the range is on. I advised that the unit is above the recommended installation height. Leon advised that heat rises and unfortunately there isn't anything that can be done to fix this problem. Leon provided file number 7722783141. I explained to the customer that there isn't anything that I can do to prevent this issue. I
Near Georgetown, TX 78626
Jonathan S
Job Details: 08/23/2018
Whirlpool dryer model# WGD97HEXL4. Dryer making loud noises.
Near Buda, TX 78610
Robert
Job Details: 08/23/2018
NED4655EW1 Arrived on job for complaints of timer not advancing. Found wire not connected to timer. Connected wire and test dryer. Operation normal.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/23/2018
Near Austin, TX 78749
Kevin
Job Details: 08/23/2018
Arrived on site and inspected oven and found lower door scrapes against cabinet on the left hand side and some finish has been removed. Took pictures. Found frame is bent on the left hand side liekly due to being dropped at some point. Frame can’t be straightened, adjusted door as best as possible to add clearance. No replacement of parts or further adjustment can do any more correction.
Near Austin, TX 78749
Kevin
Job Details: 08/23/2018
Arrived on site and replaced rotor, stater, and bearing kit again, after replacement ran a diagnostic cycle and confirm it completed properly. No water leaks from connections at time of service, job complete.
Near Killeen, TX 76543
Arthur B.
Job Details: 08/23/2018
WRX735SDBM00 (French Door Refrigerator) - Arrived onsite to install new glide to shelf on French door refrigerator. Removed broken glide and installed new replacement. Drawer not opens and closes with no issues or sagging. No other issues found. All water connections were dry at time of service
Near Killeen, TX 76543
Arthur B.
Job Details: 08/23/2018
RF365PXMW1 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range getting no power to top or oven. Removed power supply cover and found hot wire shorted to cover. Also found unit is hard wired directly to house. Used spade connectors to secure L1/L2 live wires. Reassembled. Flipped house breaker on. Unit powered up. Tested all burners and oven. All now work as intended. No other issues found.
Near Austin, TX 78748
Kevin
Job Details: 08/23/2018
Arrived on site and found little lock is not working, after replacing lock all function has returned to washer. No water leaks from connections at time of service, job complete.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/23/2018
Arrived on site for no ice. Found slab hanging on right side of cutter grid. Aligned cutter grid and all operations are now normal. All water connections are dry.
Near Georgetown, TX 78626
Jonathan S
Job Details: 08/23/2018
GE washer model# GTW485ASJ3WS. Not spitting water out of clothes. Arrived on site for washer not dr
Near Austin, TX 78738
Brandon
Job Details: 08/23/2018
Arrived on site for customer complaint of ice build up in fresh food section, found unit was not defrosting properly. Ordering plastic style thermistor and instructed customer to defrost before we arrive.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/23/2018
Arrived on site or no heat condition. Turned on unit and observe temperatures. Temperatures were fine for the first 10 minutes then the heat would not cycle back on properly. Reheat took way too long. Found failure codes in diagnostics for power issues, vent issues, and none of these were an issue. Will order control and thermistor.
Near Georgetown, TX 78626
Jonathan S
Job Details: 08/23/2018
Amana dryer model # NED4655EW1. Dryer is not heating.
Near Lampasas, TX 76550
Arthur B.
Job Details: 08/23/2018
MFI2269FRZ00 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator alarm keeps beeping. When arrived, could hear alarm beeping. Both RC&FC temperatures check ok. Powered down unit and removed,replaced and programmed new main control board. Powered up unit. Unit now cools as intended and no longer beeps continuously. No other issues found. All water connections were dry at time of service.
Near San Marcos, TX 78666
Diego G.
Job Details: 08/23/2018
Arrived on site. Replaced control assy and cycled unit. All functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 08/23/2018
Arrived on site. Replaced control assy and cycled unit. All functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 08/23/2018
Arrived on site. Replaced control assy and cycled unit. All functions tested OK. No leaks present. Job complete
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/23/2018
W11159142 valve
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/23/2018
KitchenAid dishwasher model# KDTE104ESS3. Dripping water at bottom of door.
Near Austin, TX 78732
Luis
Job Details: 08/23/2018
Ice machine-weak water flow replaced faulty water valve
Near Round Rock, TX 78681
Wesley
Job Details: 08/23/2018
WDT720PADM0 Arrived on site and found pump and motor failed. Replaced pump and motor. Now the unit washes again. All checks good.
Near Austin, TX 78727
Cliff
Job Details: 08/23/2018
Whirlpool refrigerator WRX988SIBM01. Arrived on site to diagnose the refrigerator is not cooling properly. Found a RC of operator not defrosting cousin cooling failure. Defrost issue was caused by a miscommunication due to a shortage control board and shorted evaporator thermistor. Failures due to normal wear and tear. Both control and thermistor harness will need to be replaced to complete repairs. Return date is set for 8/28/18. No leaks found at time of service. Biased homeowner on the frosting unit at least 24 hours prior to return trip.
Near Buda, TX 78610
Leonardo
Job Details: 08/23/2018
Whirlpool dishwasher start button not working model: WDT720PADM2. Arrived on site to test unit for panel not working. Found start button not working. Found unit giving F2E1 stuck keypad. Replaced panel test unit and unit starting right away. Job complete
Near Austin, TX 78704
Robert
Job Details: 08/23/2018
MHW9000YW0 Arrived on job to replace control. Removed dryer and washer. Removed motor control and examine. Found the control burned replaced control and test. Operation normal and no codes detected. No leaks detected at time of service. Job complete
Near Georgetown, TX 78628
James
Job Details: 08/23/2018
Arrived on site and inspected unit for ice build up. Found top left corner of freezer door not sealing properly. Also found that fc door shifted to the right about 1/4”. Installed new rails and brackets. Adjusted door for proper seal. Unit working properly and all water connections dry at time of service. Job complete.
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/23/2018
GE refrigerator model # PFSS5NJWASS. Not making ice.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/23/2018
MFI2570FEW01 (French Door Refrigerator) - Arrived onsite for customer complaint of ice maker not dispensing ice on French door refrigerator. Removed ice bin and found dispenser motor yoke is free spinning on shaft. Unit will need new ice dispenser motor and yoke to complete repair. R/S for Monday 8/27. All water connections were dry at time of service.
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/23/2018
Near Burnet, TX 78611
Thomas L.
Job Details: 08/23/2018
Arrived on site for no operation. Unit will except no commands. The greenlight on the control board is illuminated and flashing. Will order control in touch panel. Parts show no availability. Office to locate parts and reschedule.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/23/2018
MH1170XSS3 (OTR Microwave) - Arrived onsite to removed and replace door and grille vent on OTR microwave from my prior visit’s diagnosis. Remove faulty parts and installed new replacement. Door now closes as intended with no issues. No other issues found.
Near New Braunfels, TX 78130
Daniel A.
Job Details: 08/22/2018
KSF26C4XYY03 Not producing ice. Icemaker not advancing. Replaced icemaker. Verified fill and harvest. Normal operation after service
Near Kyle, TX 78640
Robert
Job Details: 08/22/2018
W2RXEMMWS00 Arrived on job for complaints of not cooling. Found start device not working. Replaced start device and test operation normal.
Near Round Rock, TX 78664
Tyler B.
Job Details: 08/22/2018
Near Austin, TX 78717
Lou
Job Details: 08/22/2018
arrived on site to inspect refrigerator leaking water. Upon further inspection, I found a large block of ice at the bottom of the freezer chamber and frozen water against the back of the cabinet. I found more frozen water/ice under the Evap fan motor running down the back of the freezer chamber. The ice maker is working properly as it filled with water, but I found that the unit is unbalanced as it rocked back and forth from the back right corner to the left front corner. I could not get the unit to level or balance and did not have any type of shim to put under the front left corner. I advised the customer if they had a shim to put it under the front left corner/wheel to balance the unit so it does not rock. Also, I found that the fan motor wiring harness was not done correctly by previous service techs. The wires that were joined with a cap were not fully capped and were showing from the bottom of the cap. I unplugged the unit and recapped the wiring harness and put manufacturers app
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/22/2018
Near Cedar Park, TX 78613
James
Job Details: 08/22/2018
Arrived on site and tested unit. Found that unit appeared to,have no power. Removed unit from cabinet and tested fuses. Found both to be good but connection to cavity thermostat loose and secured connection. Plugged unit in to test voltage at control and found proper voltage and unit now powering on. Reinstalled and tested operation. Unit working properly. Job complete.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 08/22/2018
Arrived on site and replaced in efficient compressor. unit now started properly. All water connections were dr. Customer haven to his work before my work was completed. Locked side door when I left.
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/22/2018
Whirlpool refrigerator model# WRS325FDAB02. Ice buildup in freezer compartment.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 08/22/2018
Arrived on site and replaced in efficient compressor. unit now started properly. All water connections were dr. Customer haven to his work before my work was completed. Locked side door when I left.
Near Austin, TX 78748
Kevin
Job Details: 08/22/2018
Arrived on site and found dryer door will not stay closed, replaced catch and door still pops open. Will need to bring back door strike and if that does not correct the issue tech line will need to be called on that same visit.
Near Kempner, TX 76539
Arthur B.
Job Details: 08/22/2018
WRF535SMBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker leaking and clumping in ice cube tray. Found ice maker mold cracked. P&L are as follows;W10884390 (Icemaker) $83.67,RF360 $174.99 plus taxes. Removed and replaced icemaker. Icemaker called for water and found mold no longer leaking. All water connections were dry at time of service.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/22/2018
Model WTW7500GW0, Arrived on call for washer has lf error when on rinse cycle which lf error is for long fill,checked for error codes and got f3 e2 water inlet temp fault, f8 e1 long fill error, f0 e3 over load, f0 e4 spin limited by water temp, installed water valve and know getting good water flow on hot and cold on machine, instructed customer on loading and soap usage, no water leaks after repair, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/22/2018
Model WTW7500GW0, Arrived on call for washer has lf error when on rinse cycle which lf error is for long fill,checked for error codes and got f3 e2 water inlet temp fault, f8 e1 long fill error, f0 e3 over load, f0 e4 spin limited by water temp, installed water valve and know getting good water flow on hot and cold on machine, instructed customer on loading and soap usage, no water leaks after repair, call complete.
Near Leander, TX 78641
Jerry C.
Job Details: 08/22/2018
WRF535SMBM00 Arrived to inspect no cool in rc. I found the fc evap full of frost and ice. I removed the ice and tested the defrost element and it worked as designed within service test mode. I found the fc door would not close correctly due to upper rack binding. I corrected door lean and the rack binding and tested. I sealed door opening gapping within the fc and rc doors. Operational test good, no leaks observed during service.
Near Cedar Park, TX 78613
James
Job Details: 08/22/2018
Arrived on site and tested unit. Found that magnetron not starting. Removed unit and inspected high voltage system. Found that connection from capacitor to mag loose and that magnetron has failed. Also found that diode has failed indicating issue with capacitor. Installed new magnetron capacitor and diode. Tested for proper operation. Unit working properly. Job complete.
Near Austin, TX 78753
Robert
Job Details: 08/22/2018
MVWB955FC1 Arrived on job to replace hinges, lid, frame and seal. After replacement of all parts lid operation normal. No leaks detected at time of service. Job complete
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/22/2018
GSH25JFXBBB (SxS Refrigerator) - Arrived onsite to install new compressor to SxS refrigerator from prior tech’s diagnosis. Removed back cover and tested compressor using start device and capacitor from compressor kit. Fund unit came on and remains running. Checked FC evaporator and found good frost pattern forming and good air flow. Unit does not need compressor replaced. Found start device and capacitor faulty. No other issues found. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/22/2018
Model ED5FHEXVS01, Arrived on call for ice maker not making ice and freezer is cooling, found 118 ac volts to ice maker with door switch not pressed, found freezer door switch broken and even with 118 ac volts to maker and t-h jumped ice maker would not cycle, installed ice maker and jumped t-h and ice maker cycled and filled with water, ordering freezer light switch, will reschedule for 8/24/18, no water leaks at time of call
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/22/2018
Model ED5FHEXVS01, Arrived on call for ice maker not making ice and freezer is cooling, found 118 ac volts to ice maker with door switch not pressed, found freezer door switch broken and even with 118 ac volts to maker and t-h jumped ice maker would not cycle, installed ice maker and jumped t-h and ice maker cycled and filled with water, ordering freezer light switch, will reschedule for 8/24/18, no water leaks at time of call
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 08/22/2018
Whirlpool washer model# WFW92HEFC0. Unit not responding and continues to drain only.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/22/2018
Model WOS51EC0AS04, Arrived on call for improper heating for oven, installed ui control and main control and name plate and sensor per previous techs diag. Preheated oven to 350, cut out temp is 395, cut in temp is 324 which is a average temp of 360 degrees, calibrated oven temp down -10 degrees for a average temp of 350 degrees, all checks good, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/22/2018
Model WOS51EC0AS04, Arrived on call for improper heating for oven, installed ui control and main control and name plate and sensor per previous techs diag. Preheated oven to 350, cut out temp is 395, cut in temp is 324 which is a average temp of 360 degrees, calibrated oven temp down -10 degrees for a average temp of 350 degrees, all checks good, call complete.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/22/2018
ED5FHEXNT00 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator intermittently cooling and shuts off and burning smell. Plugged unit up and found start device shorted out. Compressor would come on and start device sparks. A,so found icemaker not working as well. Icemaker stripper would continuously rotate. Ordering new start device,icemaker, thermostat and defrost control. Advised customer that AHS must approve parts. OF to R/S. Unit unplugged at this time. All water connections were dry at time of service.
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/22/2018
Kenmore washer model 417.44132000. Not powering on.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/22/2018
Florczykowski
Near New Braunfels, TX 78132
Daniel A.
Job Details: 08/22/2018
KRMF606ESS0 Refrigerator evaporator freezing over. Moved thermistor to correct position on suction line. Verified normal operation after service
Near Killeen, TX 76549
Arthur B.
Job Details: 08/22/2018
RED4516FW0 (Dryer) - Arrived onsite for customer complaint of dryer making noise when tumbling. Removed door front and found rock lodged in drum seal. Removed rock and reassembled. Tested unit. Unit now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78736
Kevin
Job Details: 08/22/2018
Arrived on site and replaced control board diagnosed by previous technician. Found ice production is currently good. Added silicon around freezer liner to remove any air gaps between eight and outer cabinet. No water leaks from connections at time of service, job complete.
Near Austin, TX 78703
Robert
Job Details: 08/22/2018
LA612 washer no spin.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/22/2018
Removed and replaced weak inlet water valve. Fill cycle is now working properly. Tested unit and unit now works properly with no water leaks.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 08/22/2018
Whirlpool washer model # WTW5000DW1. Washer not powering on.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/22/2018
NTW4605EW0 (Top Load a Washer) - Arrived onsite for customer complaint of top load washer stuck in “WASH” cycle. When arrived, found unit was drained and emptied. Ran diagnostics and found no error codes. Calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Austin, TX 78733
Luis
Job Details: 08/22/2018
Refrigerator-replaced failed water filter housing
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/22/2018
Near Kingsland, TX 78639
Thomas L.
Job Details: 08/22/2018
Arrived on site for no operation. Unit was totally inoperable. Reset breaker and retested. Unit no came on but with no display operation. Unit then shut off again. Unit needs a control rebuild. Est$600. Due to age of unit customer is looking into new units.
Near Leander, TX 78641
Cliff
Job Details: 08/22/2018
Ikea microwave IBMS1455DS00. Arrived on site to diagnose a microwave that will not start. Found start button has come unmounted from button clip. Remounted button and tested unit. Found all is functioning properly at this time.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 08/22/2018
Whirlpool refrigerator model# WRF736SDAM13. Intermittently cooling issue in fresh food compartment.
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/22/2018
Near Kingsland, TX 78639
Thomas L.
Job Details: 08/22/2018
Arrived on site for no cool in freezer. Freezer temp was 36 and fresh food was 46 degrees. Found loose connection at condenser fan motor causing fan not to run thus high temps. Corrected. Customer to allow approx 24 hours for u it to reach normal temps. No water is hooked up to unit.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/22/2018
DU1100XTPSA (Dishwasher) - Arrived onsite for customer complaint of soap dispenser cover broken on dishwasher. Confirmed door flap tab is broken. Removed and replaced dispenser. Reassembled. Door now opens/closes as intended. No other issues found. All water connections were dry at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/22/2018
Arrived on site for part hanger, I replaced bi metal and control board, unit tested good.
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/22/2018
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 08/22/2018
Whirlpool refrigerator model# WRX735SDHZ00. Leaking water at top of unit.
Near Leander, TX 78641
Cliff
Job Details: 08/22/2018
Jennair compactor TC707S4. Arrived on site to diagnose a compactor that is starting when the door is closed and foot release is not correctly aligned. Tested unit and found trashbin not latch to front panel and start button not engaging switch. Realign start button and attached trash bin properly. Tested unit found all is functioning properly at this time.
Near Kingsland, TX 78639
Thomas L.
Job Details: 08/22/2018
Arrived on site for thin ice production. All operations tested correct in diagnostics. However thickness was set on medium thickness setting. Change setting to thick. All water connections were dry.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/22/2018
WED8000DW4 (Dryer) - Arrived onsite for customer complaint of UI lettering on dryer had came off after removing packing film. Confirmed the letter peeled off. Removed UI assembly and installed new replacement. Removed film. All lettering intact. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Killeen, TX 76548
Arthur B.
Job Details: 08/22/2018
GS5SHAXNL00 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator making loud grinding noise when running. Found evaporator fan is barely moving. Will need new evaporator fan to complete repair. Next available for customer is Monday 8/27. All water connections were dry at time of service.
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/21/2018
Whirlpool refrigerator model# WSF26C3EXW01. Has oder inside of unit and in ice.
Near Austin, TX 78728
Cliff
Job Details: 08/21/2018
Whirlpool refrigerator WRT1L1TZYW00. Arrived on site to install heater kit for refrigerator. Tested unit and found drain was clogged and heater kit was not needed. Unclog the drain and removed all ice from the freezer. Tested unit and found all is functioning properly at this time. No leaks found at time of service.
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/21/2018
Whirlpool refrigerator model #WRS571CIHZ01. Making intermittently noises.
Near Austin, TX 78724
Scott
Job Details: 08/21/2018
Lid lock op load washer
Near Austin, TX 78744
Robert
Job Details: 08/21/2018
WRS321SDHZ01 Arrived on job for complaints of too cold. Found the diffuser door open and frost in refrigerator. Replaced diffuser and door closed. No leaks detected at time of service. Job complete
Near Killeen, TX 76542
Arthur B.
Job Details: 08/21/2018
WRX735SDBM02 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker not making ice on French door refrigerator. Removed ice bin and found ice maker stripper keeps rotating. Removed faulty icemaker and installed new replacement. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Thomas L.
Job Details: 08/21/2018
Arrived on site for issues with inside oven floor. Found oven floor pan was not installed properly. Corrected. Unit is good to,go. Open builder home. Left him a voice mail stating oven is fixed.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/21/2018
GFSS6KKYESS (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of not French door refrigerator not cooling in RC section. Found evaporator fan is not moving air in section. Ordering evaporator cover assembly to complete repair. R/S set for Friday 8/24. Customer will have unit defrosted before return visit date. All water connections were dry at time of service.
Near Leander, TX 78641
Thomas L.
Job Details: 08/21/2018
Arrived on site for frosting in the freezer section. Upon inspection of the frost is actually at the air vent that goes into the icemaker compartment. As I inspected the unit I found that the unit was turning off and on continuously. I also found that the user interface on the inside of the left door is no longer operable. I am ordering both controllers.
Near Cedar Park, TX 78613
Lou
Job Details: 08/21/2018
arrived on site to inspect dryer not working. Upon further inspection, I found the unit unplugged and the cord on the unit was the wrong cord. The cord itself was to a GE dryer. I advised the customer that they needed a Whirlpool approved four prong cord that has the round prong on top, the two straight prongs on the sides and the upside down "L" shaped prong on the bottom. I verified ohms to the components fuse, cutoffs, element. No lint observed during service, job completed.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/21/2018
Near Austin, TX 78728
Wesley
Job Details: 08/21/2018
WRT518SZFM00 Arrived on site for freezer seal set incorrectly. Used heat gun to re shape. All checks good. Unit is now operating as designed.
Near Temple, TX 76501
James
Job Details: 08/21/2018
Arrived on site and tested unit. Found that unit has fault for lid lock and would not start a cycle. Installed new lid lock and tested operation. Found that gearcase is making a grinding sound. Inspected gearcase and found that it is starting to leak oil. Also found that actuator not reading basket speed. Unit will also need new gear case cam and actuator to complete repair. Will need autho to complete repair. All water connections dry at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/21/2018
arrived on site to inspect dryer not turning on. Upon further inspection, I verified voltage at the outlet, but wasn't getting the correct voltage at the terminal block. I found that the wires were not installed correctly. The red was on black and black on red. I corrected the issue and the unit operates as designed. No lint observed during service, job completed.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/21/2018
HDA3400G00WW (Dishwasher) - Arrived onsite for customer complaint of dishwasher not starting cycle. Removed Baotou toe plate to check incoming voltage. Found 120V to unit. Removed console and found bracket that touches door switch is warn. Was able to adjust bracket to allow,door latch to make contact. Unit now comes on and off as intended. Unit fills,agitates,drain heats as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78748
Kevin
Job Details: 08/21/2018
Arrived on site and set refrigerator into diagnostic cycle and found on Test 56 error E2 motor lost position. Attempted test 57 and icemaker would not cycle. Replaced ice maker Ran test 57 again and it completed properly. Also ran test 45 and valve fill ice maker. Recommended to customer that first batch of ice be discarded. No water leaks from connections at time of service, job complete