Service History 1614 - Appliance Express

Near Wimberley, TX 78676

Diego G.

Job Details: 01/22/2019

DISHWASHER KITCHENAID KDTE204ESS1 "Arrived on site. Checked for door issues. Found left front leg not down all the way allowing door not to close correctly. Adjusted feet and cycled, all functions tested ok. Also instructed cust that there will allows be a little bit of water after every cycle and is completely normal being a wet sump. No leaks present. Job complete."

Near Round Rock, TX 78665

Tyler B.

Job Details: 01/22/2019

REFRIGERATOR MAYTAG MFF2558VEM5 "arrived on site for bimetallic and harness installed, replaced harness and tested good, no leaks on site. Upon removal tech broke clip to grille. Cust asked to leave on door step ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (PART AUTH) and 1 W10157765 (deflector) and 1 WPW10175909 (grille)"

Near Wimberley, TX 78676

Diego G.

Job Details: 01/22/2019

Near Wimberley, TX 78676

Diego G.

Job Details: 01/22/2019

Near Austin, TX 78702

Scott

Job Details: 01/22/2019

COOKTOP WHIRLPOOL WFG550S0HZ0 Arrived on site for indicator light for cooktop element on . Unit is gas . Ran diagnostics only error code was for stuck keypad . Did a hard reste at breaker. Tested range all checked normal .preheated oven all checked good . Nongas leaks detected at time of service . Job complete .

Near Killeen, TX 76543

Job Details: 01/22/2019

RANGE JENN-AIR JES1750FS0 Arrived to inspect Range with letters rubbing off of control panel. Verified complaint and ordered W10919303 CONTROL PANEL. CNOTE FOR SHANA.OFFICE TO RESCHEDULE WITH CUSTOMER.; ordrng 1 CNOTE (NEEDS APPROVAL SHANA) and 1 W10919303 (CONTROL PANEL STAINLESS )

Near Austin, TX 78701

Scott

Job Details: 01/22/2019

DISHWASHER WHIRLPOOL GU3100XTVS "Arrived on site for DW door not closing. Found latch assembly was jammed into open position ,brackets holding latch catch are damaged . Was able to start unit with door open . Replaced latch 51.75, labor 159.99. Collected 229.21 CC w/ tax . Door is now closing properly and will start when closed and not start when open . Nonwater leaks detected at time of service . Job complete ."

Near Austin, TX 78753

Wesley

Job Details: 01/22/2019

MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site and installed switches and interlocks for open close door error. All checks good after repair, unit is now operating properly."

Near Del Valle, TX 78617

Joseph C.

Job Details: 01/22/2019

WASHER MAYTAG MVWX655DW1 "Arrived on site for “water not coming out of unit” complaint. Per my previous diagnosis, removed and replaced suspensions, control and actuator. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Georgetown, TX 78633

Lou

Job Details: 01/22/2019

WASHER GE GTW680BSJ1WS "arrived on site to install previously diagnosed and ordered part. I removed and replaced the sensor ad tested and the unit continued to not spin and now will not agitate. I contacted GE Techline and they suggested replacing the motor pulley or the control. They had me test the motor at the control and it was not showing correct voltage (VDC). I removed and replaced the motor and the control (warrantied) and tested and the unit agitated and began to spin, but stopped spinning after the drum spun approximately 360 degrees. I notified my service manager CS and he advised to remove the motor and advise the customer that he would be contacting them to discuss the unit. No water leaks observed during service.; O-emld tckt"

Near Leander, TX 78645

Jerry C.

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRF993FIFM00 WRF993FIFM00 Arrived to instal parts. I removed and replaced the three way valve and condenser after recovering and weighing out the refrigerant and seeing no signs of leaks. I vacuumed the system and then monitored. I charged with the mfg prescribed amount of refrigerant and tested. All functions within test mode 40 appeared normal and the unit started cooling within normal mode. No water connections to unit.

Near New Braunfels, TX 78130

Robert

Job Details: 01/22/2019

RANGE WHIRLPOOL WFE525S0HS0 "Arrived on job for complaints of door not working. Found damaged hinges, replaced hinges with kit,tested operation passed."

Near Austin, TX 78727

Cliff

Job Details: 01/22/2019

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found pump pressurizing upper sprayer arms but arms not turning. Unit will need new upper rack sprayer and feed tube to complete repairs. Return date is set for 1/24/19. Will Bring pump assembly with me on return visit in case needed.; ordrng 1 WPW10340745 (tube-feed) and 1 WPW10605345 (arm-spray)

Near Austin, TX 78704

Scott

Job Details: 01/22/2019

RANGE KITCHENAID KSDG950ESS1 Arrived on site for door hinge issue and some rusting on inner liner as well as the flaking on upper door trim. Found door hinges had no resistance when opening of closing door . Replaced both hinges and removed some remaining glass . Door is functioning properly . Informed customer liner and trim are past cosmetic time frame . No gas leaks detected at time of service . Job complete .

Near Austin, TX 78747

Kevin

Job Details: 01/22/2019

DISHWASHER AMANA ADB1400AGS1 "Arrived on site and removed outer door panel and found when in wash cycle water splashes over tub lip, took pictures. Will need to bring back lower spray arm to correct issue. No water leaks detected at time of service.; ordrng 1 WPW10319027 (spray arm)"

Near Del Valle, TX 78617

Joseph C.

Job Details: 01/22/2019

REFRIGERATOR GE GTE16DTHCRWW "Arrived on site for “not cooling in fresh foods or freezer” complaint. Found unit in outdoor kitchen. Inspected unit and found power pins, on compressor grounded to compressor body. Ordering new compressor, access valve and filter dryer. Will need sealed system tech, two hours and authorization. Unit is not connected to water. Office to set return schedule, due request of two hour call, sealed system tech and need for authorization.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL ) and 1 WR86X96 (drier) and 1 WR87X20936 (COMPRESSOR)"

Near Austin, TX 78703

Luis

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for water leaking. Found spit on tube to icemaker. Replaced tube,ran icemaker through a cycle no leaks,ran water dispenser no leaks unit working as designed."

Near Austin, TX 78737

Brandon

Job Details: 01/22/2019

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for customer complaint of dishwasher not operating, found 2-2 error code in diagnostic mode, control lost communication with UIB. I unplugged UIB from main control and reconnected, I ran diagnostic test cycle, unit passed all tests."

Near Canyon Lake, TX 78132

Diego G.

Job Details: 01/22/2019

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Check for heating issues. Found heater not kicking on. Found loose connection to heater. Repositioned connector and reconnect to heater. All functions tested ok. Also instructed customer that water temperature going to unit needs to be at 120 degrees. No leaks present. Job complete File#7723978325

Near Canyon Lake, TX 78132

Diego G.

Job Details: 01/22/2019

Near Canyon Lake, TX 78132

Diego G.

Job Details: 01/22/2019

Near Georgetown, TX 78633

Jonathan S

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived on site for refrigerator not dispensing ice. Per diagnostics and tested dispenser. Found motor not getting voltage. Inspected wire harness and found broken wire ( see SD-QuickPic). Recommend for customer to contact Whirlpool before preceding with repair.

Near Austin, TX 78746

Cliff

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site to diagnose a refrigerator that is not running at all. Found main Molex connector was not fully inserted from factory causing it to separate overtime. This was preventing control from receiving power and preventing unit from operating. Re-inserted connector and tested unit. Found unit is functioning properly at this time and no other repairs are needed.

Near Austin, TX 78739

Kevin

Job Details: 01/22/2019

OVEN WHIRLPOOL WOS92EC0AS03 "Arrived on site and replaced control panel diagnosed by previous technician, after replacement confirmed all buttons and functions are operating properly, job complete"

Near Austin, TX 78758

Paul

Job Details: 01/22/2019

WASHER MAYTAG MVWB965HC0 Arrived onsite to replace the previous diagnosed parts. I replaced the leveling foot. Call complete.

Near Austin, TX 78731

Luis

Job Details: 01/22/2019

ICE MACHINE KITCHENAID KUIX305ESS0 "Arrived on site for unit making too much ice. Diagnosed faulty bin thermistor. Removed faulty thermistor,installed new bin thermistor"

Near Wimberley, TX 78676

Diego G.

Job Details: 01/22/2019

RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site. Check for no display issues. Found LEDs fading from display. Replaced display and cycle, all functions tested OK. No leaks present. Job complete"

Near Wimberley, TX 78676

Diego G.

Job Details: 01/22/2019

RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site. Check for no display issues. Found LEDs fading from display. Replaced display and cycle, all functions tested OK. No leaks present. Job complete"

Near Wimberley, TX 78676

Diego G.

Job Details: 01/22/2019

RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site. Check for no display issues. Found LEDs fading from display. Replaced display and cycle, all functions tested OK. No leaks present. Job complete"

Near Austin, TX 78757

Cliff

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRT138TFXF02 Arrived on site to diagnose a refrigerator that is leaking. Tested unit and found water line that connects to valve and icemaker filter leaking at valve due to misshaped line. Removed damaged portion of line and tested unit. Found all is functioning properly at this time and no leaks were found after services were performed. Homeowner approved quote for labor. Office to charge card on file for balance of repair.

Near Canyon Lake, TX 78133

Diego G.

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site. Checked for leaking issues. Found drain clogged again. Called tech-support and they are saying that drain wall has to be caved in creating drain to keep freezing over. Instructed customer that drain line is nonrepairable and cannot do nothing about it. Instructed customer to get with whirlpool for resolution. No leaks present. Job complete

Near Canyon Lake, TX 78133

Diego G.

Job Details: 01/22/2019

Near Canyon Lake, TX 78133

Diego G.

Job Details: 01/22/2019

Near Bee Cave, TX 78738

Brandon

Job Details: 01/22/2019

OVEN WHIRLPOOL WOD97EC0HZ00 "Arrived on site for customer complaint of unit not working and clock not maintaining time and date. Found unit was still in demo mode, I reset controls and took unit out of demo mode. Tested good."

Near Austin, TX 78759

Cliff

Job Details: 01/22/2019

DRYER LG DLG5988S arrived on site to diagnose a dryer that is making unusual noise. Found failed roller in unit. Replaced roller and tested unit. Found all is functioning properly at this time.

Near Austin, TX 78724

Joseph C.

Job Details: 01/22/2019

WASHER AMANA NTW4516FW1 "Arrived on site for “unit does not complete wash cycle” complaint. Inspected unit and found about 12” of drain line in stand pipe and F8E1 error code, when performing error code check. Adjusted drain hose to 4”-4.5” into standpipe. Found loose connection on fill valve, as well. Reconnected harness to inlet valve. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Austin, TX 78746

Cliff

Job Details: 01/22/2019

OVEN JENN-AIR JJW2830WB00 Arrived on site to diagnose an oven that is not turning on. Tested unit and found power supply receiving voltage but not sending any to panel. Power supply will need to be replaced to complete repairs. Return date is set for 1/23/19 with an a.m. request.control (174.10+tax)Svc/Lbr (219.99+tax); ordrng 1 WPW10286791 (cntrl-elec)

Near Round Rock, TX 78681

Jerry C.

Job Details: 01/22/2019

DISHWASHER KITCHENAID KDTE334GPS0 Arrived for service. The office called prior to entering the home and informed me the customer requested a cancellation. No access to unit.

Near Copperas Cove, TX 76522

Steve C.

Job Details: 01/22/2019

OVEN WHIRLPOOL WGE555S0BS02 Arrived on site for the unit made a pop noise. Tested the unit and did not find any burnt spots and the left front burner is working properly. Did find two of the knobs are broken and hard to turn. Will need to order two knobs.; ordrng 2 WPW10437088 (knob)s

Near Austin, TX 78723

Wesley

Job Details: 01/22/2019

WASHER WHIRLPOOL WFW7590FW0 "Arrived on site and used tub, rotor, stator and bolt to repair. Unit is now operating as designed."

Near Canyon Lake, TX 78133

Diego G.

Job Details: 01/22/2019

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no cooling issues. Found refrigerator evaporator Iced over completely. Instructed customer they will need to thaw out refrigerator in order for us to replace thermistor. Reschedule for 1/23/19

Near Canyon Lake, TX 78133

Diego G.

Job Details: 01/22/2019

Near Canyon Lake, TX 78133

Diego G.

Job Details: 01/22/2019

Near New Braunfels, TX 78130

Robert

Job Details: 01/22/2019

COOKTOP WHIRLPOOL WFC150M0EB3 Arrived on job for complaints of burners weren’t working properly. Instructed customer on correct sizing of element to pan.

Near Leander, TX 78641

Jerry C.

Job Details: 01/22/2019

VENTHOOD KITCHENAID KVUB600DSS3 KVUB600DSS3 Arrived to inspect noise. I found the blower very out-of-balance and it will require replacement. Office to order blower and contact the customer to schedule return service. ; ordrng 1 W11035826 (motor-fan)

Near Killeen, TX 76549

Job Details: 01/22/2019

WASHER WHIRLPOOL CHW9150GW0 Arrived to install previously ordered part. Removed and replaced the belt. Reassembled unit. All water lines were dry at the time of service. JOB COMPLETE.

Near Austin, TX 78735

Brandon

Job Details: 01/22/2019

OVEN WHIRLPOOL WOS97EC0HZ00 "Arrived on site to replace UIB panel and blower motor, I replaced both parts, tested good."

Near Austin, TX 78723

Wesley

Job Details: 01/22/2019

DRYER WHIRLPOOL WED4815EW0 Arrived on site and found unit dryer fuse blown. Verified all other parts function. Element not grounded. All checks good after repair. Replaced fuse.

Near Austin, TX 78723

Wesley

Job Details: 01/22/2019

WASHER WHIRLPOOL WFW7590FW0 Arrived on site and found unit would start but not progress at all and not fill at all. Ordering controls and returning with valve. ; ordrng 1 W10640073 (UI) and 1 W10750560 (CONTROL)

Near Round Rock, TX 78681

Jerry C.

Job Details: 01/22/2019

DRYER MAYTAG MEDB765FW0 MEDB765FW0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the springs and hinges and tested. The issue was corrected and the door operated normally. Lint removed from chassis.

Near Pflugerville, TX 78660

Tyler B.

Job Details: 01/22/2019

DRYER AMANA NED4655EW1 "Arrived back on site for unit not running, found element shirted to case, and popped fuse, replaced heater and fuse and tested good."

Near Temple, TX 76501

Steve C.

Job Details: 01/22/2019

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for the unit is not making ice. Tested the unit and found no water flow to the reservoir. Removed the water filter and the water pressure is good. Found the water filter is defective. Advise customer to replace the water filter. Unit works properly and all water connections were dry at the time of service.

Near Austin, TX 78738

Brandon

Job Details: 01/22/2019

RANGE WHIRLPOOL W5CG3024XS01 "Arrived on site for customer complaint of cooktop sparking on its own, found faulty spark module. I replaced spark module, tested good.

Near Leander, TX 78641

Lou

Job Details: 01/22/2019

OVEN WHIRLPOOL W0D51EC0AS04 "arrived on site to inspect oven temps. Upon further inspection, using my oven dolly, I pulled the unit from its space and removed the top cover. Using my multimeter, I tested ohms to both sensors and both were within the 1000-1200 ohms range (1089). I began testing on Bake @350 degrees Standard Preheat Multi racks. My temp reading at 350 degrees preheat was 295 degrees. My next five readings were 319, 397, 342, 402, 341 for an average of 361 degrees. I calibrated the unit minus -10 degrees.

Near Georgetown, TX 78628

Tyler B.

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for door replacement. And customer still complaining about loud noises, found prior tech's to mis-diagnosed noise. Noise is coming from diffuser and will need replaced to complete repair . Replaced door and tested good. ; ordrng 1 W11164593 (DIFFUSER)"

Near Austin, TX 78735

Brandon

Job Details: 01/22/2019

WASHER WHIRLPOOL WFW8300SW02 "Arrived on site to replace the drain hose, after I replaced drain hose, unit tested good. Collected balance on cc"

Near Austin, TX 78748

Kevin

Job Details: 01/22/2019

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and inspected washer and found it is not draining properly, found drain is clogged and after clearing function has returned to washer. Began a diagnostic cycle and washer completed properly. Started washer on a normal cycle with clothing and it is progressing correctly. No water leaks from connections at time of service, job complete"

Near Hornsby Glen, TX 78725

Wesley

Job Details: 01/22/2019

DISHWASHER AMANA ADB1400AGS0 Arrived on site and found unit not filling. Found valve wire disconnected. Reconnected and tested. All checks good. Unit is operating as designed.

Near Hutto, TX 78634

Tyler B.

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site for unit with no ice . Found ice maker stuck and replaced ice maker and unit filled. No leaks on site

Near Temple, TX 76502

Steve C.

Job Details: 01/22/2019

DISHWASHER WHIRLPOOL GU2400XTPB7 Arrived on site to replace the drain pump due to unit not draining. Replaced the pump and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Austin, TX 78738

Luis

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for no ice. Found ui control set on water no response on ui when trying to switch to ice. Removed power to ui same issue after power sent back to ui diagnosed unit will need ui control. Ordering new ui assembly.; ordrng 1 W11224590 (UI CONTROL)

Near Round Mountain, TX 78663

Thomas L.

Job Details: 01/22/2019

WASHER GE GUD27ESSJ1WW Arrived on site to install previously ordered parts. Inspected unit and found motor drive pulley is damaged/bent / wobbly. Installed belt to test. Motor pulley is definitely going to eat up belt again if it isn’t replaced as it is very bent. Customer is able to use for shirt term.Office to get approval and reschedule for 2 hours. Unit will also need the GE washer spanner wrench.; ordrng 1 2HOURJOB and 1 COSTAPPROVAL and 1 GEWASHERSPANNEDWRENCH and 1 WH01X10608 (set screw pulley m.) and 1 WH01X20436 (drive 3l)

Near Austin, TX 78746

Cliff

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 Arrived on site to diagnose a refrigerator that is leaking into the bottom section. Tested unit and found evaporator drain frozen over. Thawed and drained and tested unit. Found all is functioning properly at this time. Unit was not hooked up to water at time of service

Near Pflugerville, TX 78660

Tyler B.

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for unit not dispensing water and small ice. Customer stated it started after filter replaced. Removed filter and unit dispensed. Customer has defected filter . Custer will be replacing and contacting us if issue still occurs. No leaks on site

Near Georgetown, TX 78626

Jonathan S

Job Details: 01/22/2019

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for dishwasher not cleaning properly. Performed diagnostics mode, no error codes. Monitored test mode. Checked amp draw to heater. Measured amp draw to element, found within range. Measured incoming water to temperature. Spoke with customer on user care guide. All tested good, no water leaks present."

Near New Braunfels, TX 78130

Robert

Job Details: 01/22/2019

RANGE AMANA AGR5330BAS3 "Arrived on job for complaints of door gasket issue,found found gasket damaged. Called tech line and documented the damage to gasket. Tech line asked to take picture. 7723977878 replaced gasket per techline instructions."

Near Austin, TX 78750

Paul

Job Details: 01/22/2019

DISHWASHER KENMORE 665.12793K311 "Arrived onsite for the dishwasher that still gives a sudsing error message, beeps, and shuts the unit down. I checked stored error codes and found an F6E4 & F6E3. I found the float switch working as designed. I ran the diagnostics cycle and found the unit full of suds halfway into the cycle and I showed mr. I found the rinse aid dispenser still set to minimum. I added a tablespoon of canola oil to break the suds down and drained the machine. I ran diagnostics again and the dispenser worked as designed. Ms stated that after I left on the previous visit the unit worked correctly on the first load but failed the 2nd time she started using it. The dispenser is erratic and is dispensing too much rinse aid sometimes causing the issue.

Near Austin, TX 78759

Scott

Job Details: 01/22/2019

OVEN KITCHENAID KODE300ESS00 "Arrived on site for inner glass broken . Replaced inner glass 96.40 and clean broken glass out of inner door . Job complete ."

Near Austin, TX 78738

Luis

Job Details: 01/22/2019

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for fresh food evaporator incased in ice. Removed evaporator cover found thermistor in correct position,defrosted evaporator. Per service pointer W11329116B replaced evaporator cover secured thermistor to correct location with a zip tie,installed new updated control per service pointer. Found large gap between drain and cabinet in compressor compartment. Added sealer around gap. Repair covered under project code S27311 (2xL); ordrng 1 CNOTE (PROJECT CODE COVERS PARTS AND DOUBLE LABOR)"

Near New Braunfels, TX 78132

Diego G.

Job Details: 01/22/2019

OVEN JENN-AIR JLRP548WP01 "Arrived on site. Replaced appliance manager and cycled both ovens. All functions tested OK., No leaks present. Job complete"

Near New Braunfels, TX 78132

Diego G.

Job Details: 01/22/2019

OVEN JENN-AIR JLRP548WP01 "Arrived on site. Replaced appliance manager and cycled both ovens. All functions tested OK., No leaks present. Job complete"

Near New Braunfels, TX 78132

Diego G.

Job Details: 01/22/2019

OVEN JENN-AIR JLRP548WP01 "Arrived on site. Replaced appliance manager and cycled both ovens. All functions tested OK., No leaks present. Job complete"

Near Hutto, TX 78634

Tyler B.

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for no power to unit, found control board has failed causing no power, unit will need new control to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 W11158146 (CONTROL )"

Near Austin, TX 78732

Paul

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived onsite for the refrigerator with the FC frosting up. I found the gasket not sealing correctly on the top on the right side and down the upper portion of the right side. I removed all the frost, ice, and moisture from the baskets and rails. I heated the gasket to get it to return to normal shape. I tested the door seal and the unit is sealing correctly and the door is closing as designed. There were no water leaks present at the time of service. Call complete."

Near Georgetown, TX 78626

Jonathan S

Job Details: 01/22/2019

DRYER LG DLEX33660V "Arrived on site to install previous diagnosed part. Removed failed element assembly and installed new. Tested element resistance. Tested drum movements. All tested good.

Near Kyle, TX 78640

Robert

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRF995FIFZ00 "Arrived on job for complaints of refrigerator compartment was not cooling. Replaced cover with upgraded cover, began to cool. No leaks detected at time of service"

Near Marble Falls, TX 78654

Thomas L.

Job Details: 01/22/2019

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for wash conditions. Found that the unit has a failed wash motor and an OWI that is leaking. Will need cost approval.; ordrng 1 COSTAPPROVALNEEDED and 1 W11084121 (sensor)

Near Meadowlakes, TX 78654

Thomas L.

Job Details: 01/22/2019

MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site for poor venting operation. Found vent motor is pulling .97 amps on high and .48 amps on low. Unit opening is 38 “ and installation guide recommends 30 “. I can here vent opening and closing. Unit is operating as best it can with installation. Contact manufacturer about situation. Spoke with Dave. he verified unit is too high and performance is hampered by height.SR# 7723975600

Near Buchanan Dam, TX 78609

Thomas L.

Job Details: 01/22/2019

DRYER WHIRLPOOL WED8000DW3 Arrived on site for no heat condition. Found that the terminal block has failed. Will replace terminal block on return visit.; ordrng 1 279320 (terminal block)

Near Pflugerville, TX 78660

Tyler B.

Job Details: 01/22/2019

DRYER MAYTAG MEDB835DW4 "Arrived on site for unit giving af error. Ran unit disconnected from wall and still got af error, replaced control and tested good"

Near Bertram, TX 78605

Jonathan S

Job Details: 01/22/2019

WASHER MAYTAG MVWB765FC2 "Arrived on site for washer having error code F6-E2. Inspected work area and found drain line not tied in. Performed diagnostics mode and checked fault code history. Found error F6-E3 miscommunications between UI and control, F0-E3 overload and F3-E2 inlet valve fault. Tested in manual test mode, ran test 51 and passed all test. Ran manual test mode. Tested inlet valve,and spin and agitation. Removed control and tested unit and had fault F6-E2. Found UI not responding, removed UI and tested. Found surge on UI circuit. Will need to replace UI to complete repair. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (NO ETA ON UI) and 1 W11162441 (UI ASSEMBLY )"

Near Lakeway, TX 78734

Paul

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived onsite to replace the previous diagnosed parts. I replaced the ice maker and while filling out the ticket the unit filled with water. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Austin, TX 78746

Luis

Job Details: 01/22/2019

REFRIGERATOR KITCHENAID KSSC48FMS00 "Arrived on site for cooling issue. Removed evaporator cover found weak frost pattern on evaporator,removed compressor cover checked pressure,pressure reading-10 to -20 corrosion on heat exchanger line diagnosed leak in heat exchanger. Power cycled unit control powered off then on unit will need updated control also. Need AUTHO for main control,compressor,heat exchanger,evaporator and filter drier. Repair will need multiple time slots CNOTE; ordrng 1 CNOTE (DOUBLE LABOR) and 1 CNOTE (4 TIME SLOTS) and 1 TH90SF8404 (ACCESS VALVE) and 1 W10508992 (EXCHANGER) and 1 W10841139 (COMPRESSOR) and 1 WP2306094 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV)"

Near Manor, TX 78653

Luis

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Arrived on site for damaged doors. Found some sort of corrosion on on fresh food doors at bottom of handles removed handles found corrosion on back side of handles and on doors where handles meet stainless steel. Tried wiping off residue,unable to wipe off diagnosed unit will need new doors and new handles. Ordering new handles to install when doors are installed. ; ordrng 2 W10899551 (HANDLES)s"

Near Austin, TX 78734

Paul

Job Details: 01/22/2019

RANGE WHIRLPOOL JES9800CAS01 "Arrived onsite for the range with some of the buttons not responding. I reset power to the unit and had no change. The control panel needs to be replaced to complete service. I replaced the control panel and tested the unit. The unit and all functions are working as designed. Call complete."

Near Temple, TX 76502

Steve C.

Job Details: 01/22/2019

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for the unit freezer is frosted over. Tested the unit and found the freezer has a small gap around the liner. Removed the freezer door and added adhesive around the liner. Tested the unit and the unit is working properly. Also change the temperature setting to the recommended 0 degrees and 38 degrees. All water connections were dry at the time of service.

Near Round Rock, TX 78664

Lou

Job Details: 01/22/2019

DRYER AMANA NED4655EW1 "arrived on site to inspect dryer door not closing and timer not advancing. Upon further inspection, I closed the unit door and opened it and it operated as designed. Customer advised that he felt it was too hard to close. I advised that it was normal. I turned the unit on air dry and watched the timer ad after approximately five minutes, the timer never advanced. I opened the console and found that the time was not plugged in. When I removed the connection, I found that the connection had been shoved onto the timer motor connection and bent the points down so it was not making a good connection. I adjusted the points and reconnected the motor and tested and it began to advance. No lint observed during service, job completed."

Near Austin, TX 78732

Paul

Job Details: 01/22/2019

WASHER MAYTAG MVWB835DW3 Arrived onsite for the washer making a squeaking noise. Ms stated that the water is not hot enough when set to the hottest setting. Ms had a recording of the squealing sound and it was the water valve making the noise. Ms stated that it doesn’t make the noise every time the machine is used. I questioned ms about water pressure in the home and she stated it’s different all the time depending on what time of the day it is. I explained to me that high water pressure is causing the sound with the fill valve. I tested the water temp with the unit set to hot. The first fill the temp was at 99 degrees. The second fill the temp was at 97 degrees. I tested the water temp at the sink in the laundry room and the hot water temp was at 98 degrees. Ms asked what the temp was when the unit was set to warm/hot and the temp was at 87 degrees. I explained to ms that this was acceptable since the incoming hot water temp was at 98 degrees. Ms stated the showers were not very hot

Near Marble Falls, TX 78654

Thomas L.

Job Details: 01/22/2019

DRYER MAYTAG MED5500FC2 The top is the wrong color. Re-ordering the correct color.; ordrng 1 WPW10460919 (top)

Near Austin, TX 78759

Scott

Job Details: 01/22/2019

DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site , replaced both tracks and side screw caps . No water leaks detected at time of service . Job complete ."

Near Georgetown, TX 78628

Jerry C.

Job Details: 01/22/2019

DRYER MAYTAG MED5500FC2 "MED5500FC2 Arrived to inspect no operation. I found the UI unresponsive to input and verified correct voltage on both L1 and L2 legs. I removed and replaced the main control and the issue was not resolved. Office to order UI and contact the customer to arrange return service. Lint removed from chassis; ordrng 1 W11179321 (UI, CHROME SHADOW)"

Near Austin, TX 78703

Scott

Job Details: 01/22/2019

WASHER MAYTAG MHWC7500YW0 "Arrived on site for washer not spinning . Ran diagnostic cycle unit will fill but nothing else . Then goes to f6 . Checked latch and got bad ohm readings . Replaced latch and ran diagnostics , same results . Will need 2nd man . Ordering motor , MCU .no-water leaks detected .please call to set return visit .; ordrng 1 2MAN and 1 AUTHO and 1 WPW10192965 (cntrl-elec) and 1 WPW10192987 (motor-drve)"

Near Austin, TX 78737

Kevin

Job Details: 01/22/2019

COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site and inspected cooktop and town center knob is dragging, gallon plastic grommet is off centered and after correcting valve now spins properly. No for the repair is required at this time, job complete."

Near Temple, TX 76502

Steve C.

Job Details: 01/22/2019

RANGE WHIRLPOOL WEG730H0DS0 "I am on site for the unit is not igniting. Tested the unit and found all the burners are igniting but found the two front burners have a lot of black residue and damage the burner caps and the grates. Found the front runners are not converted to LP and advise the customer he will need to contact a plumber or gas company. Will need to order the burner caps, grates,and lp kit.; ordrng 1 W11126047 (spud-orfce) and 1 W11175813 (GRATE) and 1 WPW10479988 (cap-burner)"

Near San Marcos, TX 78666

Robert

Job Details: 01/22/2019

RANGE KITCHENAID KSEG700ESS1 "Arrived on job replace panel control.replaced,tested operation passed"

Near Round Rock, TX 78665

Tyler B.

Job Details: 01/22/2019

RANGE WHIRLPOOL WFG775H0HB0 "Arrived on sote for front burner not igniting. Found spark arching on head and not cap, removed head and adjusted igniter and reassembled and tested good. No gas leaks on site"

Near Austin, TX 78703

Luis

Job Details: 01/22/2019

ICE MACHINE KITCHENAID KUIC15POZP0 "Arrived on site for no ice. Ran diagnostics failed bin thermistor,unit passed all other diagnostics. Cleaning need led and change filter led on. Replaced failed bin thermistor, replaced filter customer provided ran diagnostics passed, ran unit through a clean cycle.

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 01/22/2019

DISHWASHER WHIRLPOOL KUDS30FXSS1 "Arrived on site to install previous diagnosed part. Gained access to control and fuse. Removed failed fuse and installed fuse kit. Powered unit on and tested in normal run mode. Activated diagnostics test mode and monitored unit. Fond unit leaking at door, opened u it and found suds buildup. Added cooking oil to deaerate soap suds and ran diagnostic test cycle. Found dishwasher unleveled and water leaning towards front of unit. Adjusted front leveling feet. Found lower back legs need to be lowered to level unit. Had customer sign waiver due to prior scratches on floor. Pulled unit off and lowered back wheels. Not able to flush unit with cabinet. Will need to remove .25 of inch of cabinet for unit to set flush and not interfere with door. All else tested good. Spoke with customer on minor leak. Paid in full on prior service."

Near New Braunfels, TX 78130

Robert

Job Details: 01/22/2019

DRYER WHIRLPOOL WETLV27HW0 "Arrived on job for complaints of water inlet valve being cracked. Verified valve is cracked,model and serial number was incorrect,updated model and serial number.; ordrng 1 W11222849 (VALVE )"

Near Austin, TX 78746

Cliff

Job Details: 01/22/2019

COOKTOP JENN-AIR CVGX2423B Arrived on site to diagnose a range that is trying to re-ignite when unit is being used. Found no mechanical issues with stove at this time. Advised customer on soil build up on igniters and that there are two air registers blowing air from the AC and heating unit directly at the stove which will cause a distortion in the flame and reignition to occur. No repairs are needed at this time and all is working properly. No gas leaks were found at time of service.