Near Round Rock, Texas 78665
Cliff
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Arrived on site to diagnose a refrigerator with LEDs not working in freezer. Replaced LED assembly and sound all is now working properly. No further repairs are needed and no leaks were found at time of service.
Near Austin, Texas 78738
Brandon
Job Details:
01/27/2020
WASHER LG WM5000HVA
"Arrived on site for customer complaint of unit still leaking, found a loose hose connection, I fixed connection, unit tested good."
Near Austin, Texas 78752
Richard
Job Details:
01/27/2020
DRYER WHIRLPOOL WET4027HW0
Arrived onsite for the dryer making a noise. During testing found that the blower housing was out of adjustment. Adjusted blower housing and noise is gone. Dryer tested good. Complete
Near Leander, Texas 78641
Lou
Job Details:
01/27/2020
DISHWASHER WHIRLPOOL KDTE234GPS0
"arrived on site to inspect dishwasher door not closing. Upon further inspection, I found the unit door banging on the left upper corner when closing the door. I adjusted the leveling feet and was able to get the door to close properly; however, the front legs are badly bent causing the door hinges to rub on the tub when the door is open all the way. I contacted the builder and advised of the issue and advised that the tub would need to be replaced. I am ordering the tub and sump/motor assembly and CNOTE-LSO & CNOTE-2HR JOB. Will return with all prescreened parts Unit operated as designed and water source turned off due to being a vacant home. No water leaks observed during service. Customer not available to sign receipt.; ordrng 1 CNOTE (LSO) and 1 CNOTE (2 HOUR JOB) and 1 W11085683 (pump&motor) and 2 WPW10503548 (retainer)s and 1 WPW10526114 (panel) and 1 WPW10681506 (tub-dishwr)"
Near Round Rock, Texas 78665
David Z
Job Details:
01/27/2020
ICE MACHINE WHIRLPOOL KUIC18PNZS0
"Arrived on site to diagnose icemaker that was not producing ice. Customer informed me they had come back from out of town and unit was completely dry and making noise. They shut unit down afterwards. Ran diagnostic on unit and confirmed proper function from most components, however when filling it stopped early. Ran a regular cycle to test, and once unit started filling it just kept pouring and pouring and did not stop. Cut cycle off. Replaced recirc pump and retested. Unit now stops filling at appropriate fill level and properly cycles. All is now working as designed."
Near New Braunfels, Texas 78132
Robert
Job Details:
01/27/2020
DRYER MAYTAG MEDB955FW1
Arrived onsite to replace parts previously ordered. Replaced control board. Thermistor. Thermal cutoff. And wire harness. Tested dryer all functions working correctly. Complete.
Near Austin, Texas 78701
Luis
Job Details:
01/27/2020
REFRIGERATOR KITCHENAID KRFF302ESS01
"Arrived on site for water issues. Pulled unit out of its enclosure found no kinks to water line,taped water line to unit,unplugged damper with door closed found cold air migrating into fresh food section diagnosed water tank freezing. Added sealer around damper enclosure.
Near Georgetown, Texas 78633
Cliff
Job Details:
01/27/2020
WASHER MAYTAG MVWB850YW0
Arrived on site to replace bearing assembly for washer. Replaced part and tested unit. Found all is functioning properly at this time. Advised homeowner not to run unit for 24 hours to allow high temperature adhesive to cure properly
Near Lockhart, Texas 78644
Jacob
Job Details:
01/27/2020
WASHER WHIRLPOOL WTW8500DC5
Arrived onsite for unit not responding to commands on UI panel. Tested unit. Found that UI interface is not powering on when touch to start. Ordered part. Rescheduled with customer. ; ordrng 1 W11095624 (console)
Near Austin, Texas 78738
Leonardo
Job Details:
01/27/2020
DISHWASHER KITCHENAID KDTE254ESS1
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor.Test unit for leaks no leaks present at this time job complete.
Near Luling, Texas 78648
Jacob
Job Details:
01/27/2020
WASHER MAYTAG MVWX655DW1
Arrived onsite for unit not starting. Tested unit. Found that drain motor and control board was bad. Replaced both parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, Texas 78738
Brandon
Job Details:
01/27/2020
DRYER WHIRLPOOL WED94HEXL0
"Arrived on site to replace motor, repair kit, and blower wheel, after replacing unit tested good, there was still a slight noise coming from the sheet metal from the dryer being taken apart and put back together so many times, but is significantly better.
Near Georgetown, Texas 78628
Wesley
Job Details:
01/27/2020
OVEN KITCHENAID KEBS209BSP00
Arrived on site for vibration noises. Unable to replicate. Ordering blowers. Advised customer that video should be taken to document noise.. ; ordrng 2 WPW10260254 (blower)s
Near Marble Falls, Texas 78654
Jonathan S
Job Details:
01/27/2020
OVEN JENN-AIR JJW3830DP02
"Arrived on site for oven having partial display and some keys are not responding. Performed diagnostics and powered unit on. Found left side of UI/ panel control not lighting keys up. Powered unit down at circuit breaker, removed failed UI and installed new. Powered unit up and performed diagnostics mode. Tested UI operation and found working as designed. Test all other operations through diagnostics mode. All tested good."
Near Leander, Texas 78628
Jonathan S
Job Details:
01/27/2020
WASHER WHIRLPOOL WTW4855HW1
"Arrived on site for washer making a banging noises. Performed diagnostics mode and checked fault codes, found no faults. Ran manual spin and failure occurred. Stop testing and inspected wash basket and agitator. Found agitator not setting centered (see-SD-QUICKPIC) Removed agitator and attempted to correct. Found wash basket almost egg shaped and causing failure. Will need to return with wash basket. ; ordrng 1 SEENOTE (SCH APT) and 1 W11172199 (BASKET )"
Near Austin, Texas 78717
Jonathan S
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Arrived on site for to install previous diagnosed part. Removed failed door and installed new. Tested door operation. All tested good, no water leaks detected."
Near Georgetown, Texas 78633
Lou
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL ED5RHEXNL03
"arrived on site to inspect refrigerator no cool. Upon further inspection, I found that none of the fans were on and the compressor was off as well. I tested the unit by turning the thermostats on and off and at first the unit failed, but after testing again, the unit came on. When I went to pull the unit form the wall, the condenser fan came on and the compressor came on. I tested amp draw from the compressor and got 2.15amps. When the compressor turned off after approximately 5-8 mins of operating, I could hear the start device attempting to start the compressor and showing 16amps. Once it came on, I got the same 2.15amps. I advised the customer the unit would need a sealed system repair consisting of replacing the compressor as possible the evaporator, if needed
Near Briarcliff, Texas 78669
Luis
Job Details:
01/27/2020
REFRIGERATOR LG LSXS26366S/00
"Arrived on site for ice issues found auger motor consist an,y running while not depressing paddle tested paddle and dispenser door opens diagnosed main control issue.
Near Jarrell, Texas 76537
Lou
Job Details:
01/27/2020
REFRIGERATOR MAYTAG MFI2570FEB02
"arrived on site to inspect refrigerator noises. Upon further inspection, I found the unit in the garage and could hear the noise which sounded like a fan rubbing on ice noise. I disassembled the FC section and found the fan mount loose. Once tightened, I turned the fan on and it was quieter than before. I advised the customer that due to the rpm’s of the fan motor, it will make a louder noise than older unit fans. I checked the unit in diagnostics and on test 7 I switched the defrost timing to #2 instead of #1 due to finding a small amount of ice buildup on the evaporator. Unit is operating as designed. No water leaks observed during service, job completed."
Near Driftwood, Texas 78619
Brandon
Job Details:
01/27/2020
OVEN WHIRLPOOL WOD51EC0HS01
"Arrived on site for customer complaint of control panel not responding, found faulty console, called techline because this is the second time within 4 months, they could not document due to their system being down. I replaced console per techlines advice, unit tested good."
Near Cedar Park, Texas 78613
Lou
Job Details:
01/27/2020
MICROWAVE WHIRLPOOL WMH78019HZ1
"arrived on site to install previously diagnosed and ordered part. Per whirlpool Connect Team recommendation due to the previous door/control not connecting to the WiFi, I removed and replaced the unit door and tested. Customer connected the unit to WiFi successfully. Unit is operating as designed. Job completed."
Near Holland, Texas 76534
James
Job Details:
01/27/2020
WASHER MAYTAG MVWB835DW1
"Arrived on site and tested operation. Customer has recordings of unit in spin cycle and bearing are squealing. Found oil leaking from gear case through rotor and stator. Also found agitator is seized to drive shaft and will need to be cut off to remove. Unit will need new gear case, agitator, rotor, stator and clutch to repair. ; ordrng 1 W10915700 (stator)"
Near Granite Shoals, Texas 78654
Jonathan S
Job Details:
01/27/2020
WASHER MAYTAG MVWX655DW1
"Arrived on site for washer vibrating. Per diagnostics mode and checked fault codes, no faults. Performed automatic test mode and found when going into spin unit was off leveled. Leveled unit and tested manual spin mode. All tested good, no water leaks detected."
Near Austin, Texas 78723
Andy
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM00
Arrived on site for refrigerator Not cooling properly and ice maker not working. Tested and inspected unit and found compressor running and all fans running. Found compressor was hot and pulling 1.6 amps. Found weak frost pattern on evaporator. Did sealed system pre check and will order SS repair. Ordering needed parts. Office to schedule return trip. 2 hour job. Authorization needed. Will need parts research for RC evaporator.; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (SS REPAIR ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
Near Austin, Texas 78730
Luis
Job Details:
01/27/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
"Arrived on site for evaporator incased in ice. Diagnosed unit not defrosting in fresh food compartment correctly. Defrosted evaporator replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws,replaced main control and ui. Ran diagnostics checked air flow good changed defrost setting to basic"
Near Pflugerville, Texas 78660
David Z
Job Details:
01/27/2020
RANGE WHIRLPOOL WFC310S0ES3
Arrived on site to diagnose oven door not fully seating. Examined unit and found right hinge was blown out and warped. Likely bad part from install. Replaced both hinge and retested. Door is now closing and staying properly. All working as designed. Call complete.
Near Leander, Texas 78641
Tyler B.
Job Details:
01/27/2020
VENTHOOD WHIRLPOOL UXT4230ADB2
"Arrived to inspect unit with filter sealing issue. Found filter was not correct one for model, was given to by builder. Replaced with correct and tested good"
Near Burnet, Texas 78611
Jonathan S
Job Details:
01/27/2020
WASHER WHIRLPOOL WTW4816FW2
"Arrived on site for to install previous diagnosed parts. Removed failed motor and belt, installed new. Tested unit operation. All tested good, no water leaks detected."
Near Jarrell, Texas 76537
Lou
Job Details:
01/27/2020
DRYER GE GTD45EASJ2WS
"arrived on site to inspect dryer not working. Upon further inspection, the customer advised that the unit made a loud bang noise and then stopped working. I opened the door and pressed the door switch closed then turned the unit on. Unit motor came on but the drum wasn’t tumbling I removed and replaced the dryer belt and tested and the unit is operating as designed. No lint observed during service, job completed."
Near Georgetown, Texas 78628
Al
Job Details:
01/27/2020
MICROWAVE KITCHENAID KMBP100ESS01
"Arrived to install previously ordered part.Removed the unit from the wall, disassembled and checked voltage at the conduit cable from the inside.There was no voltage in the unit.Checked the 20 amp fuse and fuse had continuity.Also checked voltage at the filter board and there was none..Job complete No parts installed."
Near Austin, Texas 78738
Brandon
Job Details:
01/27/2020
WASHER MAYTAG MVWX655DW1
"Arrived on site for customer complaint of unit not powering on. Found proper power and polarity, found faulty control board.
Near Pflugerville, Texas 78660
David Z
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05
"Arrived on site to diagnose a refrigerator that was not cooling in either compartment. Performed diagnostic and found unit is not cooling at all. Compressor is coming on, but drawing super low amperage. Could not find a visible leak in the sealed system. Ordering sealed system repair and completed checklist. All fans are on, and everything seems to be working outside of sealed system. Ordering Evap, compressor, access valve, dryer. Office to reschedule for sealed system repair. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 Wpw10143759 (dryer)"
Near Austin, Texas 78717
Lou
Job Details:
01/27/2020
WASHER LG WM3670HVA
"arrived on site to inspect washer not draining and showing error code OE. Upon further inspection, I placed the unit in diagnostics and tested. When the unit was supposed to drain, the drain pump began to make a loud grinding noise and the unit would not drain. I removed and replaced the drain pump and retested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Georgetown, Texas 78628
Lou
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
"arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=11 degrees & RC=40 degrees. I removed the ice maker from the door and found the fill tube heater wires were broken. I removed and replaced the fill tube and tested and no water dispensed. Water dispenser from the door. I am ordering the dual valve and reservoir and will return with prescreened parts.No water leaks observed during service.; ordrng 1 W11024082 (reservoir) and 1 W11194380 (VALVE)"
Near Leander, Texas 78641
Tyler B.
Job Details:
01/27/2020
DISHWASHER WHIRLPOOL WDF130PAHB0
"Arrived to inspect unit not drying . Rand diagnostics and found heater fault and pump fault, replaced pump and motor and tested and now heater activated. No leaks on site"
Near Austin, Texas 78704
Richard
Job Details:
01/27/2020
WASHER AMANA NTW4516FW2
Arrived onsite for the washer not spinning clothes dry. Ran diagnostics and found error F7E6 motor fault code. Tested motor and it did not seem to get up to the correct rpms ordering motor and cap. ; ordrng 1 W10890624 (motor-drve) and 1 W11428524 (CAPACITOR )
Near Lockhart, Texas 78644
Jacob
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Arrived onsite to replace parts. Replaced parts. How ever customer did not fully let the unit defrost. Asked customer to let wait another 2 days to thaw before plugging it back in. No issues at this time. Job complete
Near Round Rock, Texas 78665
Cliff
Job Details:
01/27/2020
WASHER WHIRLPOOL WFW5620HW0
Arrived on site to diagnose a washer that is leaking. Tested unit and found no mechanical failures or leaks at this time. Didn’t know trails coming from air vent on the back of washer. advised homeowner on soap usage with water softener in the home. No further repairs are needed and all is working properly at this time.
Near Temple, Texas 76502
Jonathan M
Job Details:
01/27/2020
DRYER MAYTAG MEDX655DW1
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced temperature switch and tested unit. Unit works as designed. Call complete.
Near Austin, Texas 78749
Luis
Job Details:
01/27/2020
REFRIGERATOR LG LSXS26326S
"Arrived on site for no cool. Compressor running,pierced low side line pressure reading +40 diagnosed a faulty compressor. Need AUTHO for compressor,Uv drier,main pcb,service valve and sealed system labor. Office to research parts and get AUTHO ; ordrng 1 CNOTE (COULDN’T FIND PARTS FOR THIS MODEL SORRY) and 1 NEEDAUTHOFORSEALEDSYSTEMREPAIRANDMAINPCB and 1 TJ90SF8404 (ACCESS VALVE) and 1 UNKNOWN (COMPRESSOR) and 1 UNKNOWN (UV DRIER) and 1 UNKNOWN (MAIN PCB)"
Near Cedar Park, Texas 78613
Jonathan S
Job Details:
01/27/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TF
Arrived on site for refrigerator having a cracking in RC. Inspected unit and work area. Found crack on right side and about half way on RC side (see SD-QUICKPIC). Added liner 2 part epoxy repair kit (see SD-QuickPic). All other operations are good. Spoke with customer on repair.
Near Round Rock, Texas 78665
Wesley
Job Details:
01/27/2020
OVEN WHIRLPOOL WFG515S0ES1
Arrived onnsite and tested oven. Found that slight calibration corrected issue. All else checks good. Unit is now operating as designed. Needed a check up following a flag from a home inspector.
Near Manor, Texas 78653
Andy
Job Details:
01/27/2020
RANGE WHIRLPOOL WFE525S0HS1
Arrived on site for range with damaged panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, Texas 78752
Richard
Job Details:
01/27/2020
OVEN WHIRLPOOL CWG3100AAB
Arrived onsite for the oven having an odor. During testing found no issues with oven. The odor the customer is experiencing coming from the flames which is normal. Checked for leaks with soap bubbles and no leaks detected. Oven working fine. Complete
Near Pflugerville, Texas 78660
Cliff
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05
Arrived on site to diagnose a refrigerator that is not operating properly. Tested unit and found wrong LED style bulb used in unit causing power flow issues with control. Advised on correct label to use in unit for proper operation. No water hooked up to unit at time of service.
Near Red Rock, Texas 78662
Jacob
Job Details:
01/27/2020
REFRIGERATOR FRIGIDAIRE FFTR1821QW5A
Arrived onsite for freezer door gasket losing suction to cabinet. Replaced freezer gasket. Tested unit. Unit test good. Customer had original concern for bottom refrigerator door gasket. Test bottom door. Door tested good. No issues at this time. Job complete
Near Cedar Park, Texas 78613
Jonathan S
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02
"Arrived on site for refrigerator site for refrigerator not dispensing water or ice. Customer stated that after replacing filter water and ice was not dispensing. Found water filter was not flushed. At time of service water and ice dispenser was working. Spoke with customer on refrigerator operation. All tested good, no water leaks detected."
Near Round Rock, Texas 78664
Wesley
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Arrived onnsite and found unit operating as designed after replacement of controls and harness. All checks good. Unit is now operating as designed.
Near Spring Branch, Texas 78070
Robert
Job Details:
01/27/2020
RANGE ELECTROLUX EI30EW48TSC
Arrived onsite for the oven having error code. F045 oven will turn on and the give the code during heating. Replaced the control board and tested but code persists. Called tech line and they advised that the harness or cooling fan could be the issue. Ordering parts. ; ordrng 1 5304506955 (HARNESS ) and 1 5304514912 (HARNESS ) and 1 807123001 (motor assembly) and 1 808963703 (LOWER FAN)
Near Cedar Park, Texas 78613
Tyler B.
Job Details:
01/27/2020
OVEN WHIRLPOOL RBS305PDB10
Arrived to inspect unit with no heat. Found fuse was open replaced and tested good.
Near New Braunfels, Texas 78132
Robert
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Arrived onsite for refrigerator icemaker not producing ice. Upon inspection we found that the ice maker funnel was clogged with ice and not allowing water to flow into it. Replaced icemaker and tested. Water is flowing normally and no leaks detected. Complete
Near New Braunfels, Texas 78130
Robert
Job Details:
01/27/2020
WASHER MAYTAG MVWB835DW3
Arrived on job for washer making noise while draining. Upon inspection we found found that there was debris stuck in the drain pump. Replaced drain pump and tested washer. All functions working properly. No leaks detected at time of service. Complete
Near Temple, Texas 76502
James
Job Details:
01/27/2020
RANGE WHIRLPOOL WFE505W0HB1
Arrived on site and found harness has shorted at terminal block and the power cord is damaged as well. Unit will need new harness to repair. Instructed customer that the power cord is not covered and will need to be supplied by customer upon return visit. ; ordrng 1 W11416047 (HARNESS)
Near Nolanville, Texas 76559
Al
Job Details:
01/27/2020
REFRIGERATOR KITCHENAID KRMF606ESS01
"Arrived to install previously ordered parts.Removed and replaced the ice maker.Checked the freezer cabinet door and was able to loosen the screws and raise the door to prevent the gap.Customer told to wait 24 hours for healthy ice production.All water lines were dry at the time of service.Job complete WHIRLPOOL had a system outage on this date, so no way to document the repair."
Near Austin, Texas 78739
Kevin
Job Details:
01/27/2020
COOKTOP KITCHENAID KCGS550ESS01
"Arrived on site and inspected cooktop and found all burners are correct. Customer does not like how tall the grates are. This is not adjustable, reported concern to tech line but cooktop is operating as intended. Center burner is missing the smallest burner cap, Will request it be sent directly to customer, job complete; ordrng 1 W10811958 (D2C cap-burner)"
Near Austin, Texas 78746
David Z
Job Details:
01/27/2020
DISHWASHER KITCHENAID KDTM404ESS3
"Arrived on site to install previously diagnosed parts. Installed new sump, spray arm (lower) and control. Ran unit and confirmed no errors were present, no water leaks present. All is working as designed. Call complete."
Near Pflugerville, Texas 78660
David Z
Job Details:
01/27/2020
RANGE WHIRLPOOL WFE710H0AS0
Arrived on site to diagnose range with a loose knob. Performed diagnostic and found failure inside the switch causing almost no resistance when knob was turning. Replaced switch and retested. All is now working as designed. Call complete.
Near New Braunfels, Texas 78130
Robert
Job Details:
01/27/2020
RANGE WHIRLPOOL WFC150M0EB3
Arrived on job for to replace parts previously ordered. Installed New burner and tested stove. Everything working to manufacture specifications. Complete.
Near Austin, Texas 78733
Luis
Job Details:
01/27/2020
ICE MACHINE WHIRLPOOL KUIX505ESS2
"Arrived on site for no ice. Ran diagnostics drain pump not powering on no voltage from harness,compressor powered on frost forming,found broken cutter grid. Replaced cutter grid powered unit on to run through a normal cycle compressor powered on then shut off replaced starter same issue diagnosed unit will need a compressor,control and possibly harness and evaporator. Job will need 3 hrs for repairs; ordrng 1 3HRS and 1 W10843121 (DRIER) and 1 W10913906 (ACCESS VALVE) and 1 W11126268 (HARNESS) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10605286 (COMPRESSOR)"
Near Austin, Texas 78704
Leonardo
Job Details:
01/27/2020
DISHWASHER JENN-AIR JDTSS246GP0
"Arrived on site to test unit, upon inspection we found the tub was dented from the back of the unit, tested the door mechanism and hinges which worked, but the dent caused the lower rack from sliding into correct position binding the door from closing. Ordered full tub assembly. Office to reschedule. ; ordrng 1 W10681499 (TUB ASSEMBLY )"
Near Austin, Texas 78702
Luis
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Arrived on site for no ice. Found harness had slipped from connection,fully inserted harness to connection tested icemaker unit working as designed"
Near Dripping Springs, Texas 78620
Brandon
Job Details:
01/27/2020
OVEN WHIRLPOOL WOD77EC0HS00
"Arrived on site for customer complaint of unit display powering on and off, found faulty console, I replaced console, unit tested good."
Near Georgetown, Texas 78628
Lou
Job Details:
01/27/2020
OVEN KITCHENAID KEBS109BSP00
"arrived on site to inspect wall oven no operation. Upon further inspection, I found the unit not operating. Tested the fuse and found it open. Tested the remaining components and all are good.I removed and replaced the fuse and tested the unit and it’s operating as designed. Job completed."
Near Martindale, Texas 78655
Jacob
Job Details:
01/27/2020
OVEN LG LDE4413BD
Arrived onsite top part of the unit not heating evenly. Tested unit. Found that thermostat was bad. Changed thermostat. Spoke CS. Job complete
Near Georgetown, Texas 78626
Lou
Job Details:
01/27/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"arrived on site to inspect dishwasher not draining. Upon further inspection, I found that the unit was not installed correctly as the drain hose was not installed to the side of the unit with a high loop and the disposal plug was not knocked out. I adjusted the hose and knocked the plug it and tested the unit. Unit operated as designed and drained as designed. No water leaks observed during service, job completed."
Near Austin, Texas 78744
Jacob
Job Details:
01/27/2020
DISHWASHER WHIRLPOOL WDF510PAYSA
Arrived onsite to replace inlet hose and drain hose. Had issue trying to get the water shut off to unit. Found that shut off valve to unit was not turning off the water. Notified customer of shut off valve issue. Customer will call back to schedule return.
Near Canyon Lake, Texas 78132
Robert
Job Details:
01/27/2020
OVEN WHIRLPOOL WOS72EC0HS00
Arrived on job for oven display not working. Upon inspection we found that the display is in fact not working correctly. Replaced the console and tested functionality. Everything is working properly. Complete.
Near Georgetown, Texas 78633
Lou
Job Details:
01/27/2020
REFRIGERATOR MAYTAG MSD2542VEW01
"arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=69 degrees & RC=70 degrees. Removed the Evap cover and found no frost pattern on the evaporator. Tested amp draw at the compressor and found it to be 1.35amps. Tested the unit by turning the thermostat off and the unit turned off. Turned the thermostat back on and the unit came on.
Near Waco, Texas 76708
James
Job Details:
01/27/2020
OVEN MAYTAG AER6303MFS1
Arrived on site and installed new harness. Tested operation and found unit working properly. Job complete
Near Kyle, Texas 78640
Kevin
Job Details:
01/27/2020
DRYER WHIRLPOOL WED6200SW1
"Arrived on site and replaced dryer pulley misordered on previous visit, after replacement dryer is now operating normal. All lint was removed on previous visit job complete"
Near Austin, Texas 78731
David Z
Job Details:
01/27/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site to install previously diagnosed parts. Installed new sump and retested. Unit is now powering on and running as designed. No water leaks found at time of service.
Near Lakeway, Texas 78738
Brandon
Job Details:
01/27/2020
DRYER MAYTAG MEDB765FW0
"Arrived on site to replace motor and blower wheel, after replacing parts, unit tested good."
Near Austin, Texas 78745
Leonardo
Job Details:
01/27/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
"Arrived on site to test unit for washer making noise, upon inspection we found the water line turned off which caused noise during operation, turned on water line and tested a full cycle, no problems detected, no leaks detected. Job complete"
Near Cedar Park, Texas 78613
Jonathan S
Job Details:
01/27/2020
DISHWASHER KITCHENAID KDTM404ESS1
"Arrived on site to install previous diagnosed part. Inspected unit and work area. Found vapor barrier causing noise when closing door and door rubbing right side of tub. Removed all 3 spray arms and installed new. Leveled unit to correct door. Disassembled door to correct vapor barrier. Performed diagnostics mode, monitored test cycle and observed for water leaks. Checked heater function. All tested good at time of service, no water leaks detected."
Near Austin, Texas 78745
Leonardo
Job Details:
01/27/2020
DISHWASHER WHIRLPOOL KDTE334GPS0
Arrived on site to test unit for unit leaking from front. Removed door and kickplate ran unit for 30 minutes and found unit over sudsing. Advised customer to let unit run to clear suds and to clean unit with vinegar job complete
Near Austin, Texas 78726
Paul
Job Details:
01/27/2020
REFRIGERATOR KITCHENAID KSC24C8EYY01
"Arrived onsite for the refrigerator to replace the previous diagnosed parts. I recovered the refrigerant and replaced the compressor, evaporator, and drier. I installed a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system 5 oz’s of R134A. The unit is working as designed.
Near Austin, Texas 78741
Leonardo
Job Details:
01/27/2020
OVEN WHIRLPOOL WFE320M0ES2
"Arrived on site to replace control board. Replaced board test unit and unit working as designed, light,bake,and broiler working job complete"
Near Cedar Park, Texas 78613
Jonathan S
Job Details:
01/27/2020
WASHER WHIRLPOOL WTW8500DC5
"Arrived on site for washer leaking. Inspected unit and work area. Found prior damages from leaking washer (see SD-QuickPic). Performed diagnostics mode and checked fault codes. Found fault code off balance load and F2-E1 stuck key. Performed encoder test and found all keys passed. Removed console and tested inlet valve operation. Found cold water hose to unit leaking out the back side (see SD-QuickPic). Turned cold water valve off to unit and informed customer of leak. Spoke with customer on off balance error code. All tested good on washer, no water leaks from washer at time of service.
Near Austin, Texas 78748
Kevin
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"Arrived on site and replaced evaporator motor, fan blade, bushings, and rattling noise has stopped. Customer is aware that in compressor starts it can make more noise but this will trail off as it runs. Water leaks from connections at time of service, job complete"
Near Georgetown, Texas 78628
Cliff
Job Details:
01/27/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM02
Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found dispenser motor shaft frozen together and not pushing up against ice bucket properly. Reset shaft to proper position and verified operation. Found all is functioning properly at this time. No leaks were found at time of service.
Near Buda, Texas 78610
Leonardo
Job Details:
01/27/2020
DISHWASHER KITCHENAID KDTE234GPS0
Arrived on site to test unit for door not closing. Test unit and found door closing as designed. Could not duplicate problem
Near Austin, Texas 78735
Jacob
Job Details:
01/24/2020
DISHWASHER WHIRLPOOL KDPM354GPS
Arrived onsite for broken dispenser to unit. Test unit. Found that dispenser was broken. Replaced dispenser. Tested unit. Unit test good. No leaks at this time. Job complete
Near Manor, Texas 78653
Cliff
Job Details:
01/24/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures at this time. Advised homeowner on best procedures and products to use for best drying performance. No leaks were found at time of service.
Near Lakeway, Texas 78738
Brandon
Job Details:
01/24/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Arrived on site for customer complaint of unit not powering on, found tripped breaker, I ran diagnostic test cycle, all functions tested good. No leaks at time of service."
Near Austin, Texas 78717
Lou
Job Details:
01/24/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01
"arrived on site to inspect wall oven temps. Upon further inspection, the customer advised that the yearly inspector tested the unit and said the temps were 190 degrees off. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 399. Next five readings were 414, 321, 379, 319, 358 for an average of 358 degrees. I advised the customer of my findings and no repairs needed at this time. Also recommended to the customer to connect their wall oven to their WiFi in order for them to receive and software updates. Provided the info to the Connect team- 866-333-4591. Job completed."
Near Austin, Texas 78752
Luis
Job Details:
01/24/2020
REFRIGERATOR WHIRLPOOL WRT541SZDW00
"Arrived on site for door handle issues. Diagnosed defective handle,replaced defective handle tested door operation unit working as designed"
Near Killeen, Texas 76542
Al
Job Details:
01/24/2020
WASHER MAYTAG MED6000XW1
Arrived to inspect dryer not powering on.Confirmed the complaint and noticed the control lock is stuck on.Called Whirlpool Tech line and spoke AUSTIN SR#7726972730.ADVISED TO CHANGE UICHECKED PART #W10388468
Near Bastrop, Texas 78602
Cliff
Job Details:
01/24/2020
MICROWAVE WHIRLPOOL WMH31017HB2
Arrived on site to diagnose a microwave with a bulb broken in the socket. Removed broken bulb. Job is complete.
Near Wimberley, Texas 78676
Kevin
Job Details:
01/24/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02
"Arrived on site and added water pressure regulator recommended by tech line on previous visit. No water leaks from connections at time of service, job complete"
Near Austin, Texas 78745
Jacob
Job Details:
01/24/2020
WASHER WHIRLPOOL WTW4955HW1
Arrived onsite for unit not starting cycle. Tested unit. Found that lid lock was missing. Ordered part’s. Office to reschedule.; ordrng 1 W10837741 (lid strike) and 2 WPW10273971 (screw)s
Near Georgetown, Texas 78633
Jonathan S
Job Details:
01/24/2020
DISHWASHER KITCHENAID KDTE104DSS0
"Arrived on site for dishwasher leaking. Customer had unit running to point out were it was leaking from. Found unit leaking at drain pump. Removed drain pump and checked housing for objects. Installed pump housing and tested operation. Found minor drip at float switch. Removed float and food buildup around float. Tighten float switch housing. Tested unit and all tested good, no water leaks detected."
Near Dripping Springs, Texas 78620
Richard
Job Details:
01/24/2020
COOKTOP KITCHENAID KCGS556ESS02
"Arrived onsite for the burner height, upon inspection we found the orifices had been done incorrectly on the burners, checked all gas connections and found two outdoor regulators in addition to our installed regulator, instructed customer to get outdoor regulators adjusted and LP kit corrected. Gave customer the correct orifice and informed of the correct psi for installed regulator to be adjusted. Complete"
Near Austin, Texas 78717
Lou
Job Details:
01/24/2020
COOKTOP WHIRLPOOL WCG55US6HS00
"arrived on site to inspect cooktop burners. Upon further inspection, I tested all five burners and all are operating as designed. Customer advised that the back left burner flame isn’t correct. I retested the burner and the flame is correct. When on high the flame is at max and on low it’s at the lowest point. Demonstrated to the customer with the front left burner and showed that the flames are the same and correct. No gas leaks detected during service, job completed"
Near Austin, Texas 78729
David Z
Job Details:
01/24/2020
MICROWAVE WHIRLPOOL KMBP100ESS01
Arrived on site to install previously diagnosed parts. Installed new controls and retested. Unit is heating properly on test. All is working as designed. Customers both on conference at times of job completion.
Near Austin, Texas 78702
Leonardo
Job Details:
01/24/2020
MICROWAVE IKEA IBMS1455DS01
Arrived on site to replace button and clip. Replaced both parts test unit and unit test good job complete unit working as designed.
Near Austin, Texas 78731
Luis
Job Details:
01/24/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01
"Arrived on site for no cool. No cool in either compartments removed fresh food evaporator cover found dye on inlet to evaporator diagnosed leak at fresh food evaporator,ordering a new evaporator assembly. Job will need 2HRS for repairs; ordrng 1 2HRS and 1 W10552972 (EVAPORATOR ) and 1 W10913906 (ACCESS VALVE) and 1 WPW10143759 (DRIER UV)"
Near Wimberley, Texas 78676
Kevin
Job Details:
01/24/2020
ICE MACHINE MAYTAG MSS26C6MFZ00
Arrived on site and replaced inlet water valve diagnosed on previous visit. It is now dispensing properly. Icemaker is also filling normally now. Job complete
Near Seguin, Texas 78155
Robert
Job Details:
01/24/2020
REFRIGERATOR WHIRLPOOL GI7FVCXWY00
Arrived on job to replace parts previously ordered. Replaced broken water tube. Tested connection and everything is working properly. No leaks detected at time of service. Complete
Near Austin, Texas 78726
Lou
Job Details:
01/24/2020
OVEN WHIRLPOOL WOD51EC0HS01
"arrived on site to install previously diagnosed ad ordered parts. Upon arrival, I tested voltage from the control to the lower cooling fan and at first got no voltage. I tested again and got 124V. Due to the intermittent readings and the F8E1 error code, I removed and replaced the lower oven control ad lower blower fan and retested. Unit operated as designed; however, the unit showed error code F6E4. Following the tech sheet, I removed and replaced the main ACU and retested ad unit is operating as designed with no error codes. I recommended to the customer to contact the Whirlpool Connect team- 866-333-4591 and connect the unit to WiFi to receive software updates. Job completed."
Near Liberty Hill, Texas 78642
James
Job Details:
01/24/2020
DISHWASHER WHIRLPOOL WDF130PAHB0
Arrived on site and tested operation. Found fault for motor not running. Checked connector to motor and found to be loose. Also found insulating blanket missing from unit and instructed customer it is not covered under warranty as it came with unit upon installation. Secured back of connection and tested operation. Unit tests good. Job complete