Service History 161 - Appliance Express

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Pflugerville, TX 78660

Cliff

Job Details: 12/21/2022

"Arrived on site to diagnose a dryer that is not turning on. Found motor mounting disks not pressed properly from factory, causing blower to bind. Replaced motor and tested unit. Found all is functioning properly at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Marble Falls, TX 78654

Gerry C

Job Details: 12/21/2022

"WDF330PAHS4 Arrived to inspect top rack falling. I found the right rack stop had dislodged and after replacing the stop, the issue was resolved. No leaks observed during service."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78723

Wesley

Job Details: 12/21/2022

Arrived onsite for repeat thermal fuse blown. Advised maintenance on likely air restriction causing overheating in unit. Recommended cleaning the duct. Unit is now operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Austin, TX 78723

Wesley

Job Details: 12/21/2022

Arrived onsite for construction door claim and found unit doors could be cleaned to restore factory finish. Doors do not need to be replaced. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL FREEZER

Model wrt541szdm01

Near Hutto, TX 78634

David Z

Job Details: 12/21/2022

"Arrived on site to diagnose refrigerator that had some ice build in freezer, and had lost some cooling due to clogged vents. Examined unit, which was moved within 48 hours. Found door gaskets looked like they were fully sealing, and freezer fan is running. Found drain tube isn't leaking air. Unit door was likely left open for an extended period of time, allowing moisture to seep into the unit. I checked and found the lower million had a small gap / air leak in the bottom right. Sealed with Silicon to fix leak. Unit should now be working as designed. Call complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Marble Falls, TX 78654

Gerry C

Job Details: 12/21/2022

"KDTM604KPS1 Arrived to inspect door damage. I found the door panel was badly creased and preventing the door from latching as it should,without having to press on the handle with moderate force to get it to latch. I removed and replaced the door panel and tested. The unit was set to the A3 (3.9 ml) rinse agent setting and for the customers use, A1 (1.3 ml) was a better choice. Operational test good, no leaks observed during service."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Lakeway, TX 78734

Luis

Job Details: 12/21/2022

"Arrived on site for no ice,found defective icemaker,replaced icemaker ran diagnostics ice box fan passed good air flow,ran harvest test passed,ran fill test passed."

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Austin, TX 78731

Luis

Job Details: 12/21/2022

"Arrived on site. Diagnosed a defective led module,per service pointer removed all leds installed updated led modules all leds working as designed. Autho S84638"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Austin, TX 78731

Luis

Job Details: 12/21/2022

Arrived on site. Per prev tech replaced glides tested glide operation good showed customer that freezer door can not be opened by left side of handle which will cause door to open at an angle and door will need to be opened from middle or both hands on handle due to manufacture design. Checked door seal good.

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ03

Near Hutto, TX 78634

David Z

Job Details: 12/21/2022

"Arrived on site to diagnose refrigerator that had been making some noise and lost some cooling freezer on 2 occasions. Refrigerator was always good. Ran diagnostic test on all thermistor and fans and found all working properly. At time of service the unit was working fine, and unit had not lost its cool in several weeks. Called tech line since all tests passed, SR7735322002. Customer had showed me video of loud noise, sounded like fan blades hitting ice. I had changed the defrost mode to basic, which was also recommended by tech line. Unit should be operating correctly now. Customer will follow up if issue returns. Call complete."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Temple, TX 76501

Tyler

Job Details: 12/21/2022

Arrived on site for washer making a humming noise. Upon arrival confirmed issue but found no errors in diagnostics. Upon further inspection I found drain line stand pipe still hadnt been correct to proper height and was leading to a natural Siphon to occur and put unit into flood mode. Called techline and spoke with Bruce Sr#7735321108l was instructed that at this time no further repairs can be made until stand pipe is corrected by customer. No leaks present call complete

We serviced a

MAYTAG OVEN

Model MEW5530DDW

Near Liberty Hill, TX 78642

Maurice R

Job Details: 12/21/2022

Arrived onsite for oven not heating. On inspection tested the oven sensor and it was 1K tested the over heat sensor it was good. Found a terminal block that the wire had come off. I directly wired the L2 to get the oven heating. Customer does not want to spend the money on the oven due to age.

We serviced a

GE REFRIGERATOR

Model GFE26JYMNFFS

Near Liberty Hill, TX 78642

Maurice R

Job Details: 12/21/2022

"Arrived onsite for to install previously diagnosed parts. Installed the inlet valve and tested unit, the water is now coming out of the dispenser. Unit operating as designed."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near Jonestown, TX 78645

Kimo

Job Details: 12/21/2022

Arrived onsite for a iceman that is not making ice. Upon arrival I ran diagnostics and found that all components work except for the recirculation pump. I replaced it and ran a regular cycle and found that the unit operating as designed and created a nice ice slab. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ01

Near Pflugerville, TX 78660

Cliff

Job Details: 12/21/2022

Arrived on site to replace previously ordered parts for refrigerator. Replaced water valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Pflugerville, TX 78660

Cliff

Job Details: 12/21/2022

Arrived on site to replace previously ordered parts for dishwasher. Replaced ui and housing. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Austin, TX 78704

Wesley

Job Details: 12/21/2022

Arrived onsite for knocking during the spin on sheets and towels. Tested. Found unit operating as designed with no error codes. Provided customer instruct on operating and off balance load correction. Unit is now operating as designed. Calibrated.

We serviced a

JENN-AIR DISHWASHER

Model JDPSS245LX0

Near Austin, TX 78704

Wesley

Job Details: 12/21/2022

"Arrived onsite for unable to start cycle and reset unit in diagnostics finding f5e1 and f7e2 error. Cleared errors and tested. Unit is now operating as designed. Advised customer on repair, all checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Austin, TX 78704

Wesley

Job Details: 12/21/2022

"Arrived onsite and found unit had leaked once or twice more after transitioning to new detergent, to use less soap and then customer started using the normal wash function and had not experienced ongoing leaking. Unable to replicate leaking at time of service. Advised customer to document and take pics of any new leaking. All else checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Austin, TX 78744

Matthew

Job Details: 12/21/2022

Arrived onsite for refrigerator having defrost issues. Upon arrival inspected unit. Unit was defrosted. Inspected unit and checked heater. Heater ohmed 29 ohms and positive for continuity. Replaced evaporator harness and control. Programmed unit to 01. Unit power on. Job complete

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Austin, TX 78747

Matthew

Job Details: 12/21/2022

Arrived onsite for left front burner taking long to ignite. Upon arrival inspected unit. Customer stated unit has multiple issues. Burner and the lower door scrapes when opened. Tried removing door for inspection but door is stuck due to hinge James into receiver. Called tech line for assistance. Spoke to Rob sr#7735320083. Found Left hinge will not come out. Sent pics to tech line.Found unit to have frame damage and is not serviceable. Igniter is Having Ignition within 5 seconds per spec. Tech line completed ticket and suggested Refer customer to safety team. Gave customer contact info. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Austin, TX 78747

Scott

Job Details: 12/21/2022

Arrived on site for washer not starting and flashing lid error code . Ran diagnostics and found latch error and in diagnostics lid lock would only latch another half the time actuated . Replaced lid lock . Ran diagnostics no error and latch would activate every time . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Canyon Lake, TX 78132

Andrew

Job Details: 12/21/2022

"Arrived on site to test unit for water accumulation. Found unit does not have a high drain loop causing back feeding from disposal. Installed high drain loop, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS1

Near Canyon Lake, TX 78132

Andrew

Job Details: 12/21/2022

Arrived on site to test unit for error code and not washing. Found error code f8e4(overfill/float switch open). Found overflow pan was full of water. Cleared water and found no signs of leaks. Did find excessive soap built up. Advised customer not to use pods and start using liquid soap as unit is supplied soft water creating excessive suds and spilling into pan. No leaks detected. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near New Braunfels, TX 78130

Andrew

Job Details: 12/21/2022

Arrived on site and installed previously diagnosed insulation strip. Heated unit to 400 and found external temp not exceeding 99degrees. No leaks detected. Job complete.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW00

Near Marion, TX 78124

Andrew

Job Details: 12/21/2022

"Arrived on site to test unit for not being able to adjust temp. Found control was not responding to changes. Replaced control, ran diagnostics, all components working at the moment. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Austin, TX 78757

Vincent

Job Details: 12/21/2022

"Arrived on site for dryer, inspect the unit and work area. Customers complain was making loud noises. Inspected and found all the wheels getting stuck. Use my shop vac to clean out all the lint build up and replaced all wheels and belt. Unit is now operating as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS5

Near Georgetown, TX 78633

Lou

Job Details: 12/21/2022

"Arrived on site to inspect refrigerator ice maker not producing ice. Upon further inspection, I attempted to remove the ice maker and found the fill tube frozen and the ice maker chute full of ice. I removed the ice from the fill tube and chute and was able to remove the ice maker and found the divider broken and no ice in the tray. I removed the remaining ice from the fill tube and chute and found the valve is weeping causing the ice build up. While servicing the ice maker, I found the RC LED module is flickering. I tested the ice maker by using my jumper wire from points T-H and the IM failed to harvest. Tested the fill and it failed as well. Included with the parts ordered are the divider, auger motor, yoke, and washer.; ordrng 1 WPW10309864 (Divider) and 1 WPW10309868 (Motor) and 1 W11378860 (Washer) and 1 WP63052-2 (Yoke) and 1 W11125428 (LED module)"

We serviced a

WHIRLPOOL OVEN

Model JJW8130DD

Near Austin, TX 78735

Scott

Job Details: 12/21/2022

"Arrived on site for control beeping and not responding to commands. Tried to put in diagnostics, not responding to commands. Unit will need UI console; ordrng 1 5765M451-60 (Ui console)"

We serviced a

AMANA RANGE

Model AGR4433XDW2

Near Austin, TX 78745

Matthew

Job Details: 12/21/2022

"Arrived onsite for range not igniting. Upon arrival inspected unit. Found all burners and caps in bad shape. Left front burner not secured and not igniting properly. Also right rear giving issues. Unit is in rough shape and to get a good repair would need several components. Right front burner and igniter, left front orifice holder and burner. ordrng 1 WP98017583 (Left front burner tube) and 1 W10837674 (Burner screws) and 1 WP98017741 (Mounting bracket) and 1 WPY703856 (Nut) and 4 WPW10243396 (Burner)s and 4 WP98017461 (Cap)s"

We serviced a

JENN-AIR COOKTOP

Model JGD3430GB00

Near Austin, TX 78731

Vincent

Job Details: 12/21/2022

"Arrived on site for cooktop, inspected unit and work area. Customer complaint was bezels came lose. Inspected and they did. Also they informed me that that the left front burner was not properly igniting. I will be ordering the burner head and burner caps. No leaks where observed during service. Job completed. ; ordrng 1 W11084065 (Burner head) and 1 W11579391 (Burner cap kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, TX 78732

Luis

Job Details: 12/21/2022

"Arrived on site. Powered unit on compressor will attempt to start then shut off diagnosed a defective compressor,ordering a new compressor job will need 2 hrs R600 unit. ordrng 1 W11580057 (Compressor) and 1 Wpw10143759 (Drier.) and 1 R600 (R600) and 1 2hrs (2 hrs) and 1 W11506635 (Access valve)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1050REC0

Near Temple, TX 76502

Jonathan M

Job Details: 12/21/2022

Arrived onsite for a dishwasher that wont clean dishes on any cycle but pots and pans. Inspected unit and work area. Tested the unit through multiple cycles and found the only cycle that started was the pots and pans cycle. The unit would need the control. ordrng 1 154547701 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF110PABB5

Near Austin, TX 78724

Joe Z

Job Details: 12/21/2022

"Arrived onsite to install previously ordered parts. Replaced sump and motor WPW10531928, and element W10518394. Test unit and new motor is defective. Am getting an on and off buzzing sound. Need to reorder sump and motor and also ordering control . ordrng 1 W10906422 (Comtrol) and 1 WPW10531928 (Sump and motor)"

We serviced a

KITCHENAID MICROWAVE

Model KEMC307KBL02

Near Leander, TX 78641

Kimo

Job Details: 12/21/2022

Arrived onsite for a wall oven microwave combo that is having Intimate heating issues in the microwave. Upon inspection I found that mag cap and diode all good. I check four power at the wall and found good power there. Upon further inspection I found signs of arcing at the door switches and found that a message now comes up saying door. I am ordering the door switches; ordrng 3 W10211972 (Switches)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Lago Vista, TX 78645

Kimo

Job Details: 12/21/2022

"Arrived on site for a refrigerator that is not producing ice. Upon arrival I performed a temp test in the Fc and found it at 2*. After having it opened for a little bit. I checked the Ice box and found it at 8*. I then put the unit into diagnostics and tested the ice maker harvest and found that the ice maker harvested.the i performed a ice maker fill test and the unit filled the ice try all the way. I check fir codes and found that there was a e5 ice try thermistor error. Seeing as the ice maker was replaced for the same code. I ordered the control, and ui as the could be Misinterpreting the signals send by the thermometer. ordrng 1 W11224256 (Control) and 1 W11579559 (Ui)"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Hutto, TX 78634

David Z

Job Details: 12/21/2022

Arrived on site to diagnose range with issues with door handle. Examined unit and found the handle had broken off the left side of the door / trim. Ordering new outer door and trim to resolve. Office to schedule when parts arrive. ; ordrng 1 W10877562 (Door assembly) and 1 W11448964 (Mounting Bracket) and 2 W10284411 (Screws)s and 1 WPW10410341 (Handle Spacer)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Georgetown, TX 78633

Lou

Job Details: 12/21/2022

"Arrived on site to inspect wall oven door damage. Upon further inspection, I found the bottom left corner of the outer door glass trim dented (photos). I am ordering the outer door glass and nameplate and office to schedule return service due to the availability of parts. No one on site to sign for ticket as home is a new build and vacant.; ordrng 1 W11600222 (Outer door glass) and 2 W10839793 (Nameplate)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, TX 78723

Matthew

Job Details: 12/21/2022

Arrived onsite for refrigerator not dispensing ice. Upon arrival inspected unit. Found paddle does depress and auger motor energizes however ice container coupler has failed. Will need to replace the ice bucket. Office to reschedule. ; ordrng 1 W11244434 (Ice bucket) and 1 WPW10258544 (Shaft) and 1 WP2220458 (Bottom coupling) and 1 W10852956 (Spring) and 1 WP2198628 (Seal) and 1 WPW10293212 (Chute)

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW04

Near Lorena, TX 76655

Jonathan M

Job Details: 12/21/2022

"Arrived on site for a freezer that is not cooling. Inspected unit and work area. I confirmed the customers complaint and found the compressor overloading as soon as it started to run and then it would shut off within 5 to 10 seconds. Replaced the capacitor and start device and tested the unit again. I still had the same issue with the compressor overloading indicating a failed compressor. Ordering the compressor, dye drier, and access valve for repair. The office will need to contact the customer about a return date due to limited parts availability. The office will need to contact the customer when parts are made available. Please schedule the service for at least two hours on the return trip.; ordrng 1 W10750851 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Austin, TX 78748

Leonardo

Job Details: 12/21/2022

Arrived on site to replace console. Console is damaged ordering new console office to reschedule ; ordrng 1 W11029431 (Console)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Spring Branch, TX 78070

Andrew

Job Details: 12/21/2022

Arrived on site to test unit for screeching when filling. Found its screeching while in sense mode from drive belt slipping. No signs of gearcase failure. Recommend replacing cam and belt. Office to reschedule. ; ordrng 1 W10721967 (Cam) and 1 WPW10006384 (Belt)

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HBL00

Near Horseshoe Bay, TX 78657

Gerry C

Job Details: 12/21/2022

"KUID508HBL00 Arrived to inspect leak. After discussing the issue with the customer, I was able to determine that the external drain pump was the failure point and it will need to be replaced. The unit should have the factory drain line installed and the rear cover as well, to facilitate correct airflow and system cooling. Office to contact the customer to arrange return service. No leaks of the water supply observed during service. ; ordrng 1 W11572053 (Drain Tube) and 1 W11261690 (Unit Cover)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Austin, TX 78748

Scott

Job Details: 12/21/2022

"Arrived on site for washer vibrating . Ran diagnostics and found tub making a grinding noise when starting and vibrating hard when in high spin. Found trace amounts of oil on rotor. Not able to remove stator bolt .Ordering gearcase , rotor ,stator ,clutch slider ,bolt . No water leaks detected at time of service. Call to set return ; ordrng 1 W10897050 (Stator) and 1 W10905022 (Clutch) and 1 W10897040 (Rotor) and 1 W10636382 (Bolt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Leander, TX 78641

Maurice R

Job Details: 12/21/2022

Arrived onsite for IM not working. On inspection found the lower IM had a ton of frost. The FC is -4 RC 37? found E5 error when I tested through the UI panel . Replaced IM and reran the test. Now it shows E0 the IM is working now. Did a harvest and call for water test. The unit is working as designed. When I was checking temperature the left side of the freezer was frosted over notice that there was a 1/4 gap on the left side of the freezer door. It was not sealing correctly. Will need to replace gasket and maybe rail. No water leaks detected during service ; ordrng 1 W10407216 (Gasket) and 1 W10625067 (Bracket) and 1 W10625068 (Bracket)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Liberty Hill, TX 78642

Maurice R

Job Details: 12/21/2022

Arrived onsite to install previously diagnosed parts. Took unit apart and found that the unit was not completely defrost tried to remove the back cover but could not because it was still frozen. Reschedule for next week. No water leaks detected during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Georgetown, TX 78626

Gerry C

Job Details: 12/20/2022

"RC 6.19 K, FC 21.86 K, IB 14.58 K. I then tested the RC thermistor with a thermocouple placed within the vents at the thermistor mounting point and it registered 41?F and after several minutes climbed to 44, which was within a degree of the prior replaced thermistor. Using thermography and two other meters, I verified accuracy of the thermal test and readings. The only solution to the issue is to move the thermistor out of the housing and more into the actual chambers moving air. I will be contacting the customer later in the day to check progress. No leaks observed during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Canyon Lake, TX 78130

Matthew

Job Details: 12/20/2022

"Arrived onsite for dishes not drying. Upon arrival inspected unit. Ran through diagnostics and found no stored error codes and components functioning properly. Customer stated during last wash unit is now working better. Noticed rinse aid was empty. Notified customer and customer stated has used rinse aid but feels its not beneficial. Instructed customer on use per use and care. Instructed need for hot water supply at minimum 120 degrees, continual use of rinse aid, and proper loading of dishes. Customer will monitor. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Austin, TX 78738

Scott

Job Details: 12/20/2022

Arrived on site for ice maker dripping . Ran diagnostics and found flex tray is not ejecting cubes properly causing water to overflow into bucket . Replaced IM. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Harker Heights, TX 76548

Jonathan M

Job Details: 12/20/2022

Arrived on site for a range that has no power. Inspected unit and work area. Confirmed the customers complaint and gained access to the terminal block. Found no voltage going to the unit. Check the breaker for the unit and found that it had been tripped. Check the entire backside of the unit to ensure no wires were grounding and did not find any grounded wires. Plug the unit in and the unit began working operate as designed. Tested all burners and oven and found no failures or the breaker tripping. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Pflugerville, TX 78660

David Z

Job Details: 12/20/2022

Arrived on site to diagnose refrigerator making a loud clicking noise at random. Customer showed me a video of the noise coming from back of unit. Tested damper control and could hear door gears clacking. Replaced damper and retested unit. Verified all working as designed with customer present. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Georgetown, TX 78628

Lou

Job Details: 12/20/2022

"Arrived on site to install previously diagnosed and ordered part. Due to the right RC door being damaged, I removed and replaced the door and installed the nameplate. Leveled the unit and tested door operation and unit is operating as designed. Builder signed for the ticket and I recommended leaving the right RC door closed for the remainder of the day to allow the door gasket to mold to the chassis and all gaps close up. No water leaks observed during service, job completed."

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Andice, TX 78628

Lou

Job Details: 12/20/2022

"Arrived on site to inspect cooktop knobs difficult to turn and a gap on the countertop. Upon further inspection, I found a gap in the countertop on the left upper corner area. When I went to test the cooktop burners, I found the left three knobs difficult to turn. I removed the cooktop to gain access to the valve manifold and found it pushed downward. I adjusted the manifold and reassembled the unit and tested. Unit is operating as designed. I adjusted the installation as well and advised the customer of my findings and repairs. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Buda, TX 78610

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected washer and found saved error code F781, inspected motor assembly and replaced capacitor and motor still will not run. Actuator is also not running. Found connector to actuator is not on properly and after resetting harness connector washer will now work properly, Discussed correct loading for this model and detergent usage for load and go. This is the first high-efficiency washer this customer has owned. job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78750

David S

Job Details: 12/20/2022

Arrived on site to replace the heating element according to service pointer W11540964. I verified the model and serial number fall in range for the pointer. I installed the new heating element according to the service pointer. I tested the unit and found it working properly. Job complete.

We serviced a

KITCHENAID RANGE

Model KFDC506JSS00

Near Austin, TX 78732

David S

Job Details: 12/20/2022

"Arrived on site to install previous diagnose parts. I replaced the oven door hinges, the inner panel, both the left side lights, and the two cook top burners. I reassembled the unit and tested it. It is now working as designed. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near San Marcos, TX 78666

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected washer and found it is in the middle of an apartment, no water hook ups are available only power. Found washer is displaying F6 E3 when his cycle is started. Spoke with tech line, washer does not have a motor control discussed on tech sheet. Tech line recommended replacing main control board. Also confirmed motor windings on stator are within range according to tech sheet, Job complete7735310263"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near New Braunfels, TX 78132

Andrew

Job Details: 12/20/2022

Arrived on site and replaced previously diagnosed UI. Customer stated unit has not leaked. Found no signs of any leaks. Unit working as designed. Job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFP02

Near New Braunfels, TX 78130

Andrew

Job Details: 12/20/2022

"Arrived on site and replaced previously diagnosed fill tube, ice maker and hinge cover with switch. Unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near San Marcos, TX 78666

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected oven and found Calibration is needed after resetting control panel connections oven is now working properly, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near New Braunfels, TX 78130

Andrew

Job Details: 12/20/2022

"Arrived on site and replaced previously diagnosed splutch, belt and actuator. Unit working as designed. No leaks detected. Job complete."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near New Braunfels, TX 78130

Andrew

Job Details: 12/20/2022

Arrived on site and replaced previously diagnosed wash motor. Unit now working as designed. No leaks detected. Job complete.

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Austin, TX 78738

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for oven not getting to temp. Test unit and found AVERAGE temp at 356? when set at 350 job complete.

We serviced a

MAYTAG OVEN

Model CWG3100AAS

Near Taylor, TX 76574

Cliff

Job Details: 12/20/2022

Arrived on site to diagnose an oven that is not heating. Found bake ignitor faulty and replaced it. Also noted when ignitor failed it damaged control. Ordering control and return date set; ordrng 1 WPW10201912 (Control)

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HEP

Near Driftwood, TX 78619

Luis

Job Details: 12/20/2022

"Arrived on site for no cool. Ui unresponsive,evaporator fan and damper operating,ui shows correct high temperatures. Gained access to compressor compartment no power to condenser fan or compressor diagnosed a defective main control. ordrng 1 12002610 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Bertram, TX 78605

Kimo

Job Details: 12/20/2022

Arrived on site for a range oven that is not heating. Upon inspection I found that the bake and broil elements showed good resistance. I the put the unit in back and tested for voltage into the bake element and found nothing i checked that the incoming voltage was good a found 240v. I am ordering the control. ordrng 1 W11594224 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS2

Near Bertram, TX 78605

Kimo

Job Details: 12/20/2022

"Arrived onsite to install previously diagnosed part. Upon arrival I installed the new gas valve. But could not test unit because the gas fitting for the gas line was stuck in the old valve. Customer will get new gas fitting to complete call

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near Canyon Lake, TX 78132

Andrew

Job Details: 12/20/2022

Arrived on site to test unit for not draining properly. Customer has two identical washers with dryers stacked on top. Recommend 2man on return visit. ordrng 1 W11458345 (Pump)

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GS0

Near Lakeway, TX 78734

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for upper rack falling. Test unit and found broken right track. Will order new track. ordrng 1 W11259786 (Right track)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KWH0

Near Austin, TX 78733

David S

Job Details: 12/20/2022

Arrived on site for KitchenAid dishwasher flashing lights. I inspected the unit and work area. I found water in the float switch tray. I ran a diagnostics cycle and found the water valve leaking. ordrng 1 W11434044 (Inlet valve)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Georgetown, TX 78626

Vincent

Job Details: 12/20/2022

"Arrived on site for washer, inspected unit and work area. Arrived to install previously diagnosed parts. Installed new lid and was in the presses of installing the other parts ordered but was unable to remove wash plate. I was not sent with a wash plate and did not continue to try and remove it. I will order new wash-plate and water valve and wash-plate puller. ordrng 1 W10902814 (Wash plate) and 1 W11165546 (Valve) and 1 Washplatepuller (Washplate puller)"

We serviced a

KITCHENAID COOKTOP

Model KCGC506JSS00

Near Austin, TX 78738

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for damage panel. Found scratches on front panel ; ordrng 1 W11444496 (Console) and 1 W10839793 (Nameplate)

We serviced a

WHIRLPOOL MICROWAVE

Model JMC2427LL00

Near Spicewood, TX 78669

Scott

Job Details: 12/20/2022

Arrived on site for microwave not operating . Found door not making contact left side . Have to push door and hold for unit to start . Ordering hinges rails and interlocks inner door. Call to set return ; ordrng 1 W11312229 (Bottom trim) and 1 W11555168 (Harness) and 1 W11235470 (Rail left) and 1 W11235471 (Rail right) and 2 W11319474 (Hinge)s and 1 W11328749 (Door inner)

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS3

Near Round Rock, TX 78681

Maurice R

Job Details: 12/20/2022

Arrived onsite to install previously diagnosed parts. Installed the icemaker was going to install the center guide (rail) and found that they are riveted in. Will setup another call to bring a rivet gun to install the rail.; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS1

Near Austin, TX 78717

Maurice R

Job Details: 12/20/2022

Arrived onsite for burner not igniting. On inspection found the ignitor was sparking downward. Ordering the part W11453920. No gas leaks detected during service. Customer has a concession # under entitlement. ; ordrng 2 W11453940 (Ignitor)s and 2 W11453920 (Ignitor)s

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5236BDS0

Near Leander, TX 78641

Maurice R

Job Details: 12/20/2022

Arrived onsite for vent hood light flickering. On inspection found that the pin in the connector was pushed down. The light was not getting a good connection. I pushed the pin back into place and reinstalled the lights. Tested the light and they are working. Went to turn lights off and the switch is not working. Going to order a new switches. ; ordrng 1 WPW10419516 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Austin, TX 78736

Luis

Job Details: 12/20/2022

"Arrived on site for no cool. Ran diagnostics compressor not powering on diagnosed a defective compressor,ordering a new compressor. Job will need 2 hrs R600 unit. ; ordrng 1 W11574734 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier) and 1 2hrs and 1 R600@ (R600a)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Bertram, TX 78605

Kimo

Job Details: 12/20/2022

Arrived on for a dishwasher with a small leak at the left hand side of the door. Upon inspection I found the leak coming from the door gasket in that corner due to the gasket being wavy. I attempted to adjust it but it did not stop the leak. Upon further inspection the customer brought to my attention that the outer door had some sort of defect. It seems that the metal is flaking off (photos) I am ordering outer door and tub gasket. Office to reschedule.; ordrng 1 W11483553 (Tub GASKET) and 1 W11416371 (Outer door)

We serviced a

WHIRLPOOL OVEN

Model WEG745H0LZ1

Near Austin, TX 78745

Joe Z

Job Details: 12/20/2022

"Arrived onsite to install previously ordered parts. Replaced bake ignitor and test unit by preheating oven to 350. Unit preheated. Then watched unit cycle. When getting to the low temp of 344 Unit ignited and heated to high temp of 366 averaging 355. Let unit cycle a few times due to customer issues and found that unit no longer cycles after 3rd time . Ignitor fails 3 consecutive times then unit cools. Need to order both spark modules , sensor and control. Office to reschedule ; ordrng 1 W10833885 (Sensor) and 1 W11564648 (Control) and 1 W10860916 (Spark module) and 1 WPW10475149 (Spark module)"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Round Rock, TX 78665

David Z

Job Details: 12/20/2022

"Arrived on site to diagnose dryer that is not heating. Ran unit and found it does not start or heat, just counts down. Ran diagnostic mode and found error for F1E1, control failure. Replaced control and retested. Unit still not running. Checked safety devices and found thermal fuse open. Replaced thermal fuse and retested. Verified unit working as designed. Call complete. ; ordrng 1 W10909685 (Thermal Fuse)"

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near New Braunfels, TX 78132

Andrew

Job Details: 12/20/2022

Arrived on site to test unit for LF burner constantly clicking when burner ignited. Found RR burner clicking as well. Recommend replacing both igniters. Office to reschedule. ; ordrng 1 W11507531 (LF igniter) and 1 W11507532 (RR igniter)

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Buda, TX 78610

Leonardo

Job Details: 12/20/2022

Arrived on site to test unit for oven not staying hot. Test unit and ran unit at 350 and 400 and unit pre heating it not turning back on. Ordering new igniter office to reschedule ; ordrng 1 WPW10324262 (Bake igniter)

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Austin, TX 78731

Scott

Job Details: 12/20/2022

Arrived on site for leaking dishwasher . Found unit is leaking from tub weld on left upper corner . Ordering new tub . Call to set return ; ordrng 1 W10681499 (Tub)

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Pflugerville, TX 78660

David Z

Job Details: 12/20/2022

"Arrived on site to diagnose oven that customer is unable to get to begin a bake cycle frequently. Customer showed me a video of the UI touch panel sliding on its own, making it hard to lock in settings. I checked for errors and found several F6E4, UI to Control state status errors. Advised customer to make sure anything containing steam to be covered, this will minimize the amount of steam that can affect panel operations. Ordering UI and control to resolve. Office to schedule when parts arrive. ; ordrng 1 W11261167 (Main Control) and 1 W11296171 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Georgetown, TX 78633

Lou

Job Details: 12/20/2022

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice tray full of ice and the level arm up. I pressed the test button and nothing happened. Turned the power off to the ice maker and then back on and retested and got the same results. Maker is getting voltage. I am ordering the ice maker and office to schedule return service due to the availability of the part. No water leaks observed during service.; ordrng 1 W11455232 (Ice maker)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Niederwald, TX 78640

Kevin

Job Details: 12/20/2022

"Arrived on site and found saved error code for wash motor failure, found harness connector to control is loose, inspected motor windings at control and found they are all reading 17ohms. Replaced control per tech sheet and this had no positive effect. Called tech line later and they said even though motor checks good replace it anyway will also bring back harness.7735313937; ordrng 1 W11391581 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near San Marcos, TX 78666

Kevin

Job Details: 12/20/2022

"Arrived on site and inspected refrigerator and found customer has had to manually defrost it several times. Removed evaporator cover set refrigerator into a diagnostic cycle and turned on defrost element. After several minutes defrost element is not heating. Inspected all connections and did not see any issues. Will need to bring back heater, thermistor harness, plug, user interface, and main control board.; ordrng 1 W11565110 (Harness) and 1 W11558182 (Control) and 1 W11650662 (Heater) and 1 W11518204 (Ui) and 1 Plug (Parts research)"

We serviced a

LG REFRIGERATOR

Model LFXS29766S/01

Near Round Rock, TX 78665

David Z

Job Details: 12/20/2022

"Arrived on site to diagnose refrigerator that is not cooling properly. Foind freezer is almost completely thawed out, and RC is warming up. Found no ice or frost present in freezer. Checked compressor and found it excessively hot. Unit experiencing sealed system failure/compressor insufficient. Unit is still under sealed system warranty with LG.

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Round Rock, TX 78681

Maurice R

Job Details: 12/20/2022

Arrived onsite for washer not working in cold cycle. On inspection found that the cold was trickling out. Checked the cold valve for debris and found none. Installed a new valve and it working now. No water leaks detected during service.

We serviced a

WHIRLPOOL DRYER

Model LER4634JQ1

Near Liberty Hill, TX 78642

Kimo

Job Details: 12/20/2022

Arrived onsite for a dryer that is not tumbling. Upon inspection I found that the unit was heating but not tumbling. I found that the belt and snapped. And tested the unit and found the unit operating as designed.

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18NNTS1

Near Georgetown, TX 78628

Lou

Job Details: 12/20/2022

"Arrived on site to inspect ice machine noises and not making ice. Upon further inspection, I turned the unit on and when the recirculating pump came on, it began to make a loud grinding noise. I removed and replaced the recirculating pump assembly and tested. Unit is operating as designed and no water leaks observed during service. Job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Austin, TX 78737

Luis

Job Details: 12/20/2022

"Arrived on site. Removed defective gasket,installed a new right door gasket remolded gasket checked door seal good.

We serviced a

FRIGIDAIRE FREEZER

Model FFFU20F2VW0

Near Austin, TX 78753

Wesley

Job Details: 12/20/2022

"Arrived onsite and repaired unit by freeing the frozen fan space, seal is good and unit is defrosting as designed. Advised customer on repair and found unit is now operating as designed.

We serviced a

WHIRLPOOL OVEN

Model KSGG700ESS2

Near Austin, TX 78704

Wesley

Job Details: 12/20/2022

Arrived onsite and repaired by installing a new ignitor. Unit is now operating as designed. Advised customer on findings. All checks good.

We serviced a

SAMSUNG DRYER

Model DV448AEP/XAA

Near Liberty Hill, TX 78642

Kimo

Job Details: 12/20/2022

Arrived onsite for a dryer that is not heating. Upon inspection I found that the heating element showing open. I installed new heating element and tested unit and found unit operating as designed.Job complete

We serviced a

KENMORE DISHWASHER

Model 665.14753N511

Near Georgetown, TX 78628

Lou

Job Details: 12/20/2022

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. I found e spray arms werent consistent in spraying and the diverter was loud.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Georgetown, TX 78628

Lou

Job Details: 12/20/2022

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the ice maker and ice bin and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Austin, TX 78745

Joe Z

Job Details: 12/20/2022

Arrived onsite for not cooling. Upon arrival inspected unit and found correct temperature in both FC and RC. Customer stated that unit has been operating correctly for 3 days now. Ran diagnostics and all components operate correctly. There is no repair to be made today. Job complete.

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Buda, TX 78610

Kevin

Job Details: 12/20/2022

"Arrived on site and found saved error codes F8E6, F5E1, F2E1. Sometimes washer wont change cycles, spin leaves time and stops load sometimes and clothes are not spun out. Confirmed confirmed incoming power and polarity are good. Ran automatic test 51 and calibration cycle 52 and both passed. Attempted to start a normal cycle and found control dial will not change cycles. Powered off washer and powered it back on and it will now change cycles and allow one to started. Control panel maybe failing

We serviced a

LG WASHER

Model WM4000HBA/01

Near New Braunfels, TX 78132

Andrew

Job Details: 12/20/2022

Arrived on site to test unit for water remaining in softener dispenser area. Found softener build up was interrupting siphon. Removed build and unit is now working as designed. No leaks detected.