Near Leander, TX 78641
James
Job Details:
06/03/2019
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived on site and tested operation. I found that’s the blower operated on high but not on low. Unit also has a communication fault for control to ui. Unit will require ui, control and blower to repair.; ordrng 1 W11248652 (BLOWER) and 1 W11261167 (CONTROL) and 1 W11296171 (CONSOLE)"
Near Georgetown, TX 78633
Joel G.
Job Details:
06/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Arrived on site to diagnose fridge not cooling ff side. Found ff defrost issue. Replaced faulty main board UI and defrost sensor. Completely defrosted evaporator and verified operations. Made customer aware of very small air leak on top left of frz gasket. Verified no water leaks at time of svc call.
Near Pflugerville, TX 78660
Steve C.
Job Details:
06/03/2019
DRYER MAYTAG MEDC300BW0
Arrived on site for the unit is not heating. Tested the unit and found the cut off fuse has no continuity. Replaced the fuse and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Killeen, TX 76549
Arthur B.
Job Details:
06/03/2019
WASHER WHIRLPOOL WFW92HEFW0
"Arrived onsite for customer complaint of front load washer not unlocking. When arrived, found door lock light flashing. Removed top and released door latch. Ran diagnostics and found error code F5E2 (Door Lock Error). Did find also harness connection at lock loose. Secured harness and ran auto test cycle. Unit locks,fills,agates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Georgetown, TX 78628
Ron
Job Details:
06/03/2019
DISHWASHER KITCHENAID KUDS30FXSS8
"(JS) Arrived on site for dishwasher not power on. Inspected unit and work area. Found water in unit. Removed door panel and unit powered on when removing panel. Found control mounting clips on control broken and control was hanging. Corrected control and inspected wire harness. Ran drain cycle to remove water from unit. Performed diagnostics mode and found fault code F3-E3 OWI failed calibration, F6-E4 opened float switch and F10-E1 dispenser electrical failure. Lost power during test cycle. Traced voltage to junction box. Removed wire nuts and inspected. Connected wires and checked for tight connection. Powered unit on and drained water. Performed diagnostics mode again to run test cycle and monitored cycle. Found wash motor making abnormal noise, due to bearing failure within motor ; ordrng 1 WPW10780877 (pump&motor)"
Near Austin, TX 78738
Brandon
Job Details:
06/03/2019
MICROWAVE WHIRLPOOL WOC95EC0AS03
"Arrived on site for customer complaint of fan noise, found faulty blower motor, ordrng 1 WPW10661038 (blower)"
Near Marble Falls, TX 78654
Cliff
Job Details:
06/03/2019
REFRIGERATOR WHIRLPOOL WRF736SDAB13
Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker motor failed. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78750
Tyler B.
Job Details:
06/03/2019
REFRIGERATOR KITCHENAID KRFF305ESS00
"Arrived on site for unit making gurgle noise, ran diag and tested functions tested damper and customer confirmed that is the noise, replaced damper and tested good no leaks on site"
Near Austin, TX 78735
Leonardo
Job Details:
06/03/2019
DISHWASHER MAYTAG MDB4409PAS0
Near Austin, TX 78738
Brandon
Job Details:
06/03/2019
VENTHOOD WHIRLPOOL WP12345
"Arrived on site for customer complaint fan noise, found fan blade was hitting housing, I adjusted fan, unit tested good.
Near Austin, TX 78738
Brandon
Job Details:
06/03/2019
COOKTOP WHIRLPOOL WCG51US6DS00
"Arrived on site for customer complaint of broken knob, I replaced knob, unit tested good.
Near Round Rock, TX 78664
Al
Job Details:
06/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Arrived to inspect freezer door issues. Attempted to gain access to the bottom mount freezer and unit was frozen shut.I used my steamer twice,in an attempt to free the ice and gain access to the unit to diagnose and simply could not free the door.All parts marked for Return Visit.NEEDS MORE WORK ;
Near Kingsland, TX 78639
Cliff
Job Details:
06/03/2019
DISHWASHER FRIGIDAIRE FGID2466QF6A
Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found lower spray arm arm splint causing unit to spray water under the door. Sprayer arm and door gasket will need to be replaced to complete repairs as door gasket is also deformed. ; ordrng 1 154827601 (gasket) and 1 5304507158 (spray arm)
Near Austin, TX 78701
Leonardo
Job Details:
06/03/2019
MICROWAVE KITCHENAID KMHS120ESS2
Arrived on site to test unit for unit sparking. Test unit and found bad magnetron. Replaced mag test unit and unit still sparking will need to order new high voltage transformer W10880342 and new filter board WPW10531156. 1 W10880342 (TRANSFORMER ) and 1 WPW10531156 (FILTER BOARD )
Near Georgetown, TX 78626
Ron
Job Details:
06/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"Arrived on site for refrigerator not making ice and freezer not freezing. Measured temperature in FC at 29°. Performed diagnostics mode and found defrost bi-metal opened from normal wear and tear. Gained access to bi-metal, tested open. Installed new motor evaporator, tested good. Advised freezer will reach temp 24hrs and will produce ice in 48 hrs"
Near Austin, TX 78741
Luis
Job Details:
06/03/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Arrived on site for no water. Found kink in line at filter. Removed kink reinstalled housing tested water dispenser unit working as designed.
Near Austin, TX 78729
Ron
Job Details:
06/03/2019
REFRIGERATOR JENN-AIR JSC23C9EEM00
"Arrived on site for refrigerator not making ice. Performed diagnostic attempted to advance harvest cycle, continued to time out. Located broken wires at the bottom of the door (See pic). Placed order for replacement door; ordrng 1 LW10752121/STAINLESSSTEEL (DOOR/ STAINLESS )"
Near Pflugerville, TX 78660
Andy
Job Details:
06/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"Arrived on site for to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Near Austin, TX 78703
Scott
Job Details:
06/03/2019
WASHER WHIRLPOOL WFC7500VW2
"Arrived on site Ran diagnostics , nonerror codes . Ran quick wash with a load in washer . Unit ran complete wash and spun load out . Did notice a lot of suds without adding any detergent . Recommended to customer to stop using pods and to use a cleaner . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78717
Tyler B.
Job Details:
06/03/2019
OVEN SAMSUNG NX58H5600SSAA/01
"Arrived on site for unit not heating, found igniter failed, will need igniter to complete 1 DG94-00520A"
Near Georgetown, TX 78628
Ron
Job Details:
06/03/2019
COOKTOP KITCHENAID KICU500XBL01
"Arrived onsite to install previously diagnosed parts . Installed module control, tested all burners working as designed"
Near Austin, TX 78732
Paul
Job Details:
06/03/2019
MICROWAVE KITCHENAID KMHC319ESS4
Arrived onsite for the microwave with a no heat condition. I found the magnetron not energizing. I found the all of the HV system getting voltage and all components testing good. I replaced the magnetron and tested the unit. The unit is working as designed. Call complete.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details:
06/03/2019
ICE MACHINE KITCHENAID KUID508ESS1
Arrived on site for no ice condition. Found that the evaporator has a leak. Will order a sealed system components and office will reschedule for a three hour job.; ordrng 1 2313624 (condenser) and 1 3HOURSEALEDSYSTEMJOB and 1 SF8404 (ACCESS VALVE) and 1 W10218037 (evaporator) and 1 W10536005 (compressor) and 1 W10843121 (drier-tube) and 1 WPW10534030 (valve-gas)
Near Austin, TX 78717
Lou
Job Details:
06/03/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04
"arrived on site to inspect microwave wall unit error code. Upon further inspection, when I went to turn the microwave on, it showed an open/close door error. I opened then closed the door and when I pressed start, the unit came on then shut off and gave the same code.
Near Kingsland, TX 78639
Cliff
Job Details:
06/03/2019
REFRIGERATOR GE PSB42YSXASS
Arrived on site today closer refrigerator that is not cooling properly. Found unit was off when I arrived for service and tested all parts and components. Found no mechanical failures at this time but without unit been running for at least 24 hours was not able to determine if there were any other issues. Measured airflow from RC events and found it below 40° consistently after a few minutes of the unit running. Advised homeowner if problem persists to leave unit running for at least 24 hours prior to service. Job is complete at this time and no other failures were found. No leaks were found at time of service.
Near New Braunfels, TX 78132
Robert
Job Details:
06/03/2019
OVEN WHIRLPOOL WOD77EC0HS01
Arrived on job for complaints of reset of clock. Put oven into diagnostics mode for codes. Got code of F6E0 communication error TEC line recommendation was to replace console
Near Luling, TX 78648
Joseph C.
Job Details:
06/03/2019
COOKTOP WHIRLPOOL WFE320M0ES1
"Arrived on site for “F9 error code” complaint. Inspected unit and found terminal burned, at L2. Power wire burned, due to cut in wire. Installed new and customer supplied power supply cord. Tested unit. Unit is performing as designed."
Near Luling, TX 78648
Joseph C.
Job Details:
06/03/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site for “not washing” complaint. Inspected unit and found stator missing from pump/motor assembly. Stator had end of motor harness with it. Will need to removed and replace pump/motor and full harness. No leaks detected, at time of service.; ordrng 1 W11227372 (harns-wire)"
Near Austin, TX 78746
Leonardo
Job Details:
06/03/2019
DISHWASHER KITCHENAID KUDS30FXSS9
Arrived on site to test unit for dispenser not opening. Replaced dispenser.
Near Georgetown, TX 78628
Joel G.
Job Details:
06/03/2019
RANGE WHIRLPOOL WGG555S0BB01
Arrived on site to install parts I previously ordered. Replaced and verified operations. Verified no leaks at time of svc call.
Near Cedar Park, TX 78613
Ron
Job Details:
05/31/2019
OVEN WHIRLPOOL WOS72EC0HS01
Arrived on site for oven not heating. Performed diagnostics mode and found fault F6-E0 lost communication error. Removed unit and found bad connection on L1 and found wrong size wire nut used. Replaced wire nut and installed unit. Tested all operation in test mode and user mode. All tested good.
Near Georgetown, TX 78626
Ron
Job Details:
05/31/2019
WASHER MAYTAG MVWB835DC4
"Arrived on site for washer not spinning water out. Performed diagnostics mode and checked fault code. Found error code F0-E5 for off load balance. Ran test cycle and monitor operation. Spoke with customer on user care guide . All tested good, no water leaks present."
Near Austin, TX 78757
Tyler B.
Job Details:
05/31/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Arrived on site for unit not filling enough. Ran unit and found valve screeching during fill up. Shut off water and removed valve, and replaced and tested unit. Unit now filling as designed. No leaks on site"
Near New Braunfels, TX 78130
Robert
Job Details:
05/31/2019
DISHWASHER FRIGIDAIRE FFCD2413US
Arrived on job for complaints of not drying. Recommend heat cycle and wet agent. All functions working properly and no leaks detected at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details:
05/31/2019
REFRIGERATOR MAYTAG M1TXEGMYB01
Arrived onsite for customer complaint of top mount refrigerator leaking water. Removed evaporator cover and found block of ice on defrost channel. Removed all ice and clear drain hole. Removed all dirt build up on drain tube at evaporator pan. Water flows as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78731
Tyler B.
Job Details:
05/31/2019
OVEN WHIRLPOOL WFE510S0AS0
"Arrived on site for unit tripping breaker when plugged in, arrived and pulled out unit, plugged in unit, u it powered on, I than turned on all for burners, and bake, and also broil with all elements on. And breaker had not tripped, home has wires coming out of wall in to a diy type outlet, noticed burn spots on wire coming from home. Advised customer that the oven is safe but she has a short or loose wire in the harness or in the outlet on the terminals.
Near Manor, TX 78653
Steve C.
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL GS5SVAXVB00
Arrived on site for the unit will not dispense ice. Tested the unit and found the auger motor is defective and not turning. Replaced the auger motor and also use the heat gun to re seal the ice chute. Tested the unit and the unit is working properly. All water connections were dry at the time of service.
Near Austin, TX 78748
Kevin
Job Details:
05/31/2019
MICROWAVE WHIRLPOOL WMH31017FS0
"Arrived on site and inspected microwave and found capacitor and diode have burnt out . Took pictures. capacitor, and diode, will also need to replace transformer, filter board, and main control board to ensure a permanent repair on the next visit.; ordrng 1 W10422269 (filter) and 1 W10836753 (transformr) and 1 W10892389 (cntrl-elec)"
Near San Marcos, TX 78666
Kevin
Job Details:
05/31/2019
WASHER FRIGIDAIRE FFLE3911QW0
"Arrived on site and found valve is leaking from hose to fill nozzle, clamp is missing. Also found lid lock has separated, and there is standing water in tub, drain pump isn’t working.
Near Austin, TX 78741
Joseph C.
Job Details:
05/31/2019
MICROWAVE KITCHENAID KMBS104ESS00
Arrived on site for “left side of control panel not responding” complaint. Inspected unit and found control panel to be faulty. Ordering new control panel.; ordrng 1 W11197501 (panl-cntrl)
Near Round Rock, TX 78664
Andy
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Arrived on site for refrigerator with a broken gear for freezer sliding door. Tested and inspected unit and found failed gear kit. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78741
Joseph C.
Job Details:
05/31/2019
WASHER WHIRLPOOL WFW72HEDW0
"Arrived on site for “unit locked and will not drain” complaint. Inspected unit and found to be stacked and in very narrow closet and generating F3E1 error code. Will need second tech to perform diagnosis and repairs. No leaks detected, at time of service.
Near Austin, TX 78702
Wesley
Job Details:
05/31/2019
DRYER WHIRLPOOL WED4950HW0
Arrived on site and used vent tester to determine poor airflow causing long dry times. All else checks good. Advised customer on findings.
Near Waco, TX 76706
Joel G.
Job Details:
05/31/2019
WASHER WHIRLPOOL WTW5000DW2
Arrived on site to diagnose washer not filling properly. verified no error codes and normal operation. Fills up fine to where it should. Called source spoke w/ Cathy Who says all is normal and inform customer of water levels.Drain is secure. Verified no water leaks at time of svc call.
Near Austin, TX 78745
Leonardo
Job Details:
05/31/2019
DISHWASHER WHIRLPOOL DGHD2433KF1
Arrived on site to test unit for unit leaking. Test unit by running unit for 30 minutes and no leaks present at all. Could not duplicate the problem
Near Leander, TX 78641
James
Job Details:
05/31/2019
DRYER WHIRLPOOL WED8620HC0
Arrived on site and tested operation. I found that the unit would rattle in time with the drum rotating. I found the the drum is out of round causing drum to hit side wall of unit. New drum and rollers are needed to repair ; ordrng 1 W10541657 (drum) and 2 W11113654 (pad)s
Near Georgetown, TX 78626
Thomas L.
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00
Arrived on site for noisy operation. Placed unit in diagnostics mode to isolate components. Fresh food evaporator is noisy and needs to be replaced. Water connections are all dried.; ordrng 1 W10633627 (motor-evap)
Near Lorena, TX 76655
Joel G.
Job Details:
05/31/2019
ICE MACHINE KITCHENAID KUIC15NHZS0
"Arrived on site to install parts ordered by previous tech. Ran diags, found reservoir drain pump not coming on and verified 13 vac going to it. Replaced parts ran diags again, all tests check fine but reservoir drain pump.. also noticed corrosion on going to pumps and water level sensor. Will install valve on return trip. Verified no water leaks at time of svc call. . ; ordrng 1 WPW10485955AUTHO (harns-pump) and 1 WPW10489125AUTHO (pump)"
Near Austin, TX 78704
Wesley
Job Details:
05/31/2019
REFRIGERATOR MAYTAG MBL2256KES
Arrived onnsite for no cool fresh food section. Unit had restored function. Explained to customer that likely cause was damper control beginning to fail.
Near Lakeway, TX 78738
Luis
Job Details:
05/31/2019
REFRIGERATOR MAYTAG MFI2570FEZ06
"Arrived on sit soft no ice. Diagnosed faulty icemaker,installed a new icemaker power cycled unit icemaker ran through a harvest and filled with water."
Near Waco, TX 76705
Joel G.
Job Details:
05/31/2019
WASHER MAYTAG MVWC565FW1
"Arrived on site to diagnose washer shaking. Found no suspension installed from mfg/missing. Installed suspension, ran calibration and diags and verified operation. Verified no water leaks at time of svc call. Drain is secure."
Near Georgetown, TX 78633
Thomas L.
Job Details:
05/31/2019
WASHER GE GUD27ESSJ0WW
arrived on site for unit leaking water. Found unit to have cracked water valve and water inlet. Will order and replace. Left water turned off to avoid any future damages.Parts ; ordrng 1 WH13X10065 (INLET) and 1 WH13X27314 (VALVE)
Near Georgetown, TX 78633
Thomas L.
Job Details:
05/31/2019
DISHWASHER KITCHENAID KDTE254ESS1
Arrived on site for unit that will not except commands. Tested and found that the unit has a failed touch panel. Replaced panel and operations are now normal and water connections are dry.
Near Jarrell, TX 76537
Thomas L.
Job Details:
05/31/2019
REFRIGERATOR KITCHENAID KRMF706EBS01
Arrived on site for icing and frosting inside freezer compartment. Diagnosed to find it the right top corner of the door is not sealing properly. The top right corner of the door is bowed. Will order new door. 1 W10815700 (dor-fip bl)
Near Round Rock, TX 78665
Cliff
Job Details:
05/31/2019
OVEN KENMORE 790.792133
Arrived on site to replace it ignitor for oven. Replaced igniter and tested unit. Found all is functioning properly at this time.
Near Manor, TX 78653
Steve C.
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00
Arrived on site for the unit has ice and frost buildup on the freezer. Found the icemaker cover is pinching the freezer door gasket. Adjusted the door gasket and found the unit is missing a magnet on top of the freezer door. Unable to find the part on parts breakdown. Took pictures of the missing magnet slot.
Near Leander, TX 78645
James
Job Details:
05/31/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site and found temps in freezer at 20 degrees. Unit is running and fan is moving proper amount of air. Control was damaged due to bi metal has been installed in place of thermistor causing direct short. Installed new control and tested. Unit is now functioning properly and all tests passed. Job complete
Near Austin, TX 78738
Paul
Job Details:
05/31/2019
REFRIGERATOR KITCHENAID KRFC604FSS00
Arrived onsite for the refrigerator with a no cool condition in the RC and the FC at 26 degrees and no ice. I explained to the customer that the unit would not make ice unless the icemaker was at 8 degrees and that the FC was struggling because it was trying to constantly cool the RC because the coil was covered in ice and frost. I found the sealed system components all working properly. I found the thermistors good and the fan working as designed. I checked the drain tube and found a 1/4” gap around the tube allowing warm air to get to the evaporator. I ran sealant around the tube to prevent this. Mr stated he would defrost the unit.
Near Elgin, TX 78621
Steve C.
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01
Arrived on site for the unit intermittently will not dispense water. Tested unit and found the water pressure is too high causing this solenoid on the valve to have a delay. Lower the water pressure from the wall and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78703
Scott
Job Details:
05/31/2019
WASHER WHIRLPOOL WFW9400SW01
"Arrived on site ,replaced water valve . Ran diagnostics , all checked normal . Job complete . No water leaks detected at time of service ."
Near Austin, TX 78736
Kevin
Job Details:
05/31/2019
WASHER WHIRLPOOL WFW6620HW0
"Arrived on site and found control lock is on, showed customer how to remove it and washer will now begin a cycle. Observed entire wash cycle while also working on dryer. Washer is operating properly, no further repair is needed. No water leaks detected at time of service, job complete"
Near Killeen, TX 76542
Arthur B.
Job Details:
05/31/2019
DRYER WHIRLPOOL MEDC465HW0
Arrived onsite for customer complaint of dryer not heating. Removed back panel and found element had grounded out. Removed and replaced element. Reassembled and tested. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78722
Joseph C.
Job Details:
05/31/2019
RANGE WHIRLPOOL WEG750H0HZ0
"Arrived on site for “touchpad is unresponsive” complaint. Inspected unit and found no issues with it. Spoke with Mark, at techline. Stated to check for codes and call techline, again, on return visit. No leaks detected, at time of service.
Near Canyon Lake, TX 78133
Robert
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRS571CIDW01
Arrived on job for complaints of filter stuck. Arm loos that pulls filter out. Removed cover and corrected placement. No leaks detected at time of service.
Near Austin, TX 78717
Lou
Job Details:
05/31/2019
RANGE WHIRLPOOL WFG530S0EB1
"arrived on site to inspect range cooktop burners. Upon further inspection, I tested the burners and all operated as designed. The front two burners took longer than expected. I find that the Ignitor wasn’t arcing correctly and instead of arcing straight up to the cap, it was bouncing all around the burner head on both front burners. I removed and replaced both burner heads and caps and tested and they operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78759
Tyler B.
Job Details:
05/31/2019
VENTHOOD KITCHENAID KXU2830YSS0
"Arrived on site for unit Turing itself on, found control and Fans good with no loose connections, noticed if you turn on unit and run fan or lights than close it, itll turn off as designed, but if you tap the left side of slide slightly the unit turns on what ever feature you last used, found the slide switch to be faulty and shorting due to grease build up.
Near Georgetown, TX 78633
Ron
Job Details:
05/31/2019
DISHWASHER WHIRLPOOL WDT920SADM
"Arrived onsite for dishwasher not dissolving soap. Ran tested mode, no error codes. confirmed no wash motor operation, confirmed voltage to the wash motor. Installed new wash motor assembly, dishwasher tested good. No leaks."
Near Waco, TX 76710
Joel G.
Job Details:
05/31/2019
REFRIGERATOR GE PSHF6RGXCDWW
"Arrived on site to diagnose fridge not coming on and not cooling. Found fans taking out main control board and causing no components to come on. Disconnected fans and started working. Connected fans back on, unit stayed on but after 20 mins, frost on evap didn’t get any better.
Near Austin, TX 78702
Wesley
Job Details:
05/31/2019
WASHER WHIRLPOOL WTW7500GC2
Arrived onnsite for washer not spinning out. Found off balance error. Advised customer on loading technique and other use and care advice. Tested and recalibrated. All checks good.
Near Round Rock, TX 78664
Cliff
Job Details:
05/31/2019
WASHER WHIRLPOOL WTW5000DW1
Arrived on site to replace hub and suspension for washer. Replaced both parts and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78722
Joseph C.
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
"Arrived on site for “not cooling in either compartment” complaint. Inspected unit and found start device faulty. Removed and replaced start device. Unit is performing as designed. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Cliff
Job Details:
05/31/2019
WASHER MAYTAG MVWX500XL1
Arrived on site to replace gear case for washer. Replace part and calibrated unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78747
Leonardo
Job Details:
05/31/2019
OVEN AMANA AGR5330BAS3
Arrived on site to test unit for unit over 25 degrees. Test unit and calibrated unit and test average temp of unit and unit at 353 when set at 350. Job complete.
Near Austin, TX 78726
Lou
Job Details:
05/31/2019
WASHER KENMORE 796.29002
"arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics and tested. I filled the tub with water approximately 1/4 full. I then drained the unit and once t(e unit was done draining, I tilted it back and found no evidence of a leak. I opened t(e top panel and inspected the inner panels and found nothing. I did find that the hose connections to the valve were badly corroded ad showed signs of possible leaks. I advised the customer of my findings and advised to change the hoses. No water leaks observed during service, job completed."
Near Salado, TX 76571
Arthur B.
Job Details:
05/31/2019
WASHER MAYTAG MVWB765FW2
Arrived onsite for customer complaint of top load washer got bedsheet stuck between agitator and wash basket. Removed agitator and removed bedsheet. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78748
Luis
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01
"Arrived on site for ice build. Removed deli drawer found fresh food evaporator incased in ice. Called tech support,unit will need Evap cover replaced and possibly harness. Follow service pointer W11092686d liner will need to be siliconed also. ; ordrng 1 LMONLY (LM ONLY) and 1 WP482338 (SEALER) and 1 WPW10501260 (COVER)"
Near Dripping Springs, TX 78620
Brandon
Job Details:
05/31/2019
REFRIGERATOR GE ZISB480DR
"Arrived on site for customer complaint of freezer section not cooling properly, I found ice door was open, I removed ice build up that was in ice door chute, and tested ice door a dozen times, the ice door is working properly at time of service.
Near Cedar Park, TX 78613
Lou
Job Details:
05/31/2019
DISHWASHER KITCHENAID KDTE204EBL3
"arrived on site to inspect dishwasher leaking. Upon further inspection, placed the unit in diagnostics with no error codes showing. Continued with testing and when the motor kicked on, water began to leak from the diverter area. I canceled testing and drained the water from the unit. I removed and replaced the sump/motor assembly and retested and the unit operated as designed with no more leaks. I advised the customer of my findings and repairs. No water leaks observed at the end of service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details:
05/31/2019
ICE MACHINE GE ZDI15/FM
"Arrived on site for customer complaint of unit not producing ice, found sealed system leak
Near Canyon Lake, TX 78133
Brandon
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYB01
"Arrived on site for customer complaint of unit not dispensing ice, found faulty dispenser motor. Ordering motor,. ; ordrng 1 WP2323603 (DISPENSER MOTOR)"
Near Austin, TX 78759
Cliff
Job Details:
05/31/2019
WASHER WHIRLPOOL GEW9250PW1
Arrived on site to diagnose and dryer that is not turning on. Tested unit and found all parts and components functioning normally and no mechanical failures at this time. No repairs are needed and all is working properly.
Near Leander, TX 78641
James
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00
"Arrived on site and tested operation. I found both compartments at 56 degrees. Inspected compressor area for condenser and condenser fan. I found compressor very hot and condenser making a gurgling sound. Rand test 4 and unit would not cool past 55 when left on step 5 in freezer for 20 minutes. Unit has a leak in sealed system and will require new evaporators, condenser and compressor. I will also need new evaporator cover for fresh food section to repair. ; ordrng 1 CNOTE (4HR SS REPAIR) and 1 W10843121 (drier-tube) and 1 W10865322 (evaporator) and 1 W10865728 (condenser) and 1 W10903340 (compressor) and 1 W11035643 (evaporator FZ)"
Near Austin, TX 78759
Cliff
Job Details:
05/31/2019
FREEZER WHIRLPOOL ED5VHEXVQ
Arrived on site to diagnose the refrigerator is not cooling properly. Found start device for compressor failed. Homeowner approved repair. Replace start device and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Spicewood, TX 78669
Paul
Job Details:
05/31/2019
DRYER WHIRLPOOL MEDC465HW0
Arrived onsite for the dryer with a no heat condition. I found L2 at the terminal block was never tightened and it caused it to heat up and burn the terminal off the cord. Need to replace the terminal block and advised the customer to get another cord from Lowe’s. Ordering WP3397659 BLOCK-TERM & 279318 TERMINAL.; ordrng 1 279318 (TERMINAL) and 1 WP3397659 (BLOCK-TERM)
Near Austin, TX 78724
Joseph C.
Job Details:
05/31/2019
DISHWASHER WHIRLPOOL WDF510PAYSA
"Arrived on site for “broken dispenser” complaint. Inspected unit and found dispenser lid broken removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Seguin, TX 78155
Robert
Job Details:
05/31/2019
MICROWAVE KITCHENAID KMHS120ESS2
Arrived on job for complaints of door not closing properly. Found the interlock not resetting wail door open. Adjusted interlock and test.
Near Austin, TX 78757
Cliff
Job Details:
05/31/2019
DISHWASHER MAYTAG MDBH969AWS1
Arrived on site to diagnose a dishwasher that is not cleaning. Tested unit and found broken glass in pump causing circulation pump not to run. Removed all debris from pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Bastrop, TX 78602
Steve C.
Job Details:
05/31/2019
DISHWASHER JENN-AIR JDB8200AWS0
Arrived on site for the unit will randomly not turn on or work. Tested the unit in diagnostics and received error code F2e1 stuck key on the control panel. Found the unit will need a new control panel Replaced the control panel and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Belton, TX 76513
Arthur B.
Job Details:
05/31/2019
WASHER WHIRLPOOL WTW5000DW
Arrived onsite for customer complaint of top load washer making grinding noises when agitating. Ran diagnostics and found no error codes. Ran manual test cycle and was not able to replicate noises. Advised customer of findings. Advised to take video if issues happens again. All water connections were dry at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14
Arrived onsite for customer complaint of French door refrigerator not making ice. Ran diagnostics and found no icemaker error codes. Did find customer had not properly installed filter. This is causing no water to enter mold. Secured water fitter and flushed 2 gallons of water. Ran test 45 to fill mold. Unit filled as intended. No other issues found. All water connections were dry at time of service.
Near Seguin, TX 78155
Robert
Job Details:
05/31/2019
WASHER ADMIRAL AAV7000AWW
Arrived on job to replace pump. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78737
Kevin
Job Details:
05/31/2019
WASHER WHIRLPOOL MHW3505FW1
"arrived on site and found error code for door lock, door lock is attempting to engage but not catching. After replacing the lock washer will still not pass C0 on the diagnostic cycle. Spoke with tech line and they recommended disconnecting the harness for the lock mechanism at the control board while on C0. They then recommended Reattaching the same harness and the drain pump immediately started running and the diagnostic cycle ran until completion. Connector may have been incorrect but if this does not solve the issue they recommended replacing the control board and user interface.
Near Marble Falls, TX 78654
James
Job Details:
05/31/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site and tested operation. I found low water pressure at dispenser. I found failed filter housing not allowing water flow through properly. Installed new housing and flushed lines. Unit tests good. Job complete
Near Austin, TX 78738
Brandon
Job Details:
05/31/2019
OVEN WHIRLPOOL KOSE500ESS03
"Arrived on site for customer complaint of oven glass being broken, I replaced inner glass, unit tested good."
Near Woodway, TX 76712
Joel G.
Job Details:
05/31/2019
DRYER FRIGIDAIRE FEQ332ES0
"Arrived on site to diagnose dryer humming and not coming on. Verified proper voltage at out. Spun drum and it’s free. Started dryer and it came on and started to heat just fine. Motor needs replaced. On this model, the motor and blower assy need to be replaced together. Dryer is also squeaking, indicating bearing is starting to go out.
Near Round Rock, TX 78681
Andy
Job Details:
05/31/2019
WASHER GE GTW330ASK2WW
"Arrived on site for washer not spinning or washing. Tested and inspected unit and found unit will not spin or drain. Tested capacitor and capacitor tested good. Tested voltage at control for motor and drain pump and both voltage tested good. Will need to replace motor, sensor and drain pump. Ordering drain pump No water leaks present at time of service.; ordrng 1 WH23X27574 (DRAIN PUMP )"
Near Bastrop, TX 78602
Steve C.
Job Details:
05/31/2019
WASHER WHIRLPOOL WTW4850HW1
Arrived on site for the unit lid will not open. Tested the unit and found no power to the washer. Found the breaker is tripped. Reset the breaker and tested the unit. Unit works properly and all water connections are dry at the time of service.
Near Austin, TX 78735
Luis
Job Details:
05/31/2019
ICE MACHINE KITCHENAID KUIS15NRTB1
"Arrived on site to install parts prev tech diagnosed. Found water sensor wires corroded and broke,found damaged o-ring I drain pump and recirculating pump not pushing water over evaporator plate
Near Round Rock, TX 78664
Andy
Job Details:
05/31/2019
MICROWAVE WHIRLPOOL WMH75021HZ2
Arrived on site for microwave making noise. Tested and inspected unit and found noise coming from lost turn motor. Tighten turn motor and tested unit. All operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78664
Andy
Job Details:
05/31/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Arrived on site for refrigerator with gasket issues. Inspected unit and found gasket coming off as bottom of freezer door. Reseated gasket in door and heated gasket to seal better. Tested unit and all operations are normal. No water leaks present at time of service.