Near Pflugerville, TX 78660
Joel G.
Job Details:
06/06/2019
REFRIGERATOR KITCHENAID KRMF706EBS01
"Arrived on site to diagnose fridge not cooling. Found 60 degs in ff side and 25 degs in frz. Ran diags and in diags, all sensors said shorted. Ran test 4 and when ff side should have been cooling, the frz side was cooling and not ff side. Informed customer control board was faulty. Replaced control board, ran diags again and this time, sensors checked fine test 4 checked fine but frz fan never came on. Accessed frz evap motor and found white wire broken right At the fan motor. Fan motor needs replaced .Verified no water leaks at time of svc call.; ordrng 1 W11249952 (motor-evap)"
Near Austin, TX 78722
Steve C.
Job Details:
06/06/2019
REFRIGERATOR KITCHENAID KBRA22KLSS01
Arrived on site for the unit is not freezing or cooling. Tested the unit and found the compressor is locked up and it is defective.. No water connections to the unit.
Near Austin, TX 78738
Leonardo
Job Details:
06/06/2019
MICROWAVE KITCHENAID KCMS2255BSS1
Arrived on site to test unit for display not working. Test unit and found bad display board.
Near Austin, TX 78717
Tyler B.
Job Details:
06/06/2019
OVEN SAMSUNG NX58H5600SSAA/01
Arrived back on site for igniter replacement. Replaced igniter unit now heats in bake and all other functions check good. No leaks on site
Near Austin, TX 78759
Cliff
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Arrived on site to diagnose a refrigerator that is louder than normal. Tested all parts and components and found everything operating normally and the way manufacturer designed. No repairs are needed at this time. Advised homeowner on more efficient units and they’re running times. Also advised on normal noises during operation. Job is complete and no leaks were found at time of service.
Near Austin, TX 78702
Luis
Job Details:
06/05/2019
REFRIGERATOR GE GSS23GSKKCSS
"Arrived on site for no cool found starter wired wrong from prev company installed new starter correctly compressor trying to power on then shuts off diagnosed unit will need a new compressor,job will need 2 hrs for repairs; ordrng 1 2HRSFORREPAIRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 WR87X10224 (COMPRESSOR )"
Near New Braunfels, TX 78130
Robert
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01
Arrived on job for complaints of wires broken on door. Will need door.ordrng 1 LW10691266 (dor-fip)
Near Austin, TX 78728
Cliff
Job Details:
06/05/2019
WASHER MAYTAG MVWB765FW3
Near Spicewood, TX 78669
Brandon
Job Details:
06/05/2019
WASHER LG WM4370HKA
"Arrived on site for customer complaint of unit vibrating during spin cycle, I tested spin cycle with no clothes, unit tested great, unit sits on second floor and not on a concrete foundation.
Near Georgetown, TX 78628
Ron
Job Details:
06/05/2019
n/a
Near Austin, TX 78759
Cliff
Job Details:
06/05/2019
REFRIGERATOR MAYTAG MFF2258VEW6
Arrived on site to diagnose a refrigerator with Torrin gaskets and an icemaker not working. Tested unit and found icemaker shorted out and not calling for water as well as both RC door gaskets torn. Both caskets will need to be replaced to complete repair. I replaced ice maker today and tested and found icemaker operating properly..;
Near Austin, TX 78731
Luis
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYW02
"Arrived on site for cooling issue. Removed fresh food evaporator cover found corrosion on suction line and cap tube on fresh food evaporator,Checked weld joints found oil on manufacture weld joints on evaporator diagnosed leak at evaporator. Ordering evaporator,compressor and a uv drier, repair covered under manufacture sealed system warranty. Job will need 2HRS. collected service call fee; ordrng 1 2HRSFORREPAIRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10309988 (COMPRESSOR) and 1 WPW10143759 (DRIER UV) and 1 WPW10643261 (EVAPORATOR )"
Near Spicewood, TX 78669
Brandon
Job Details:
06/05/2019
DISHWASHER WHIRLPOOL WDF760SADB2
"Arrived on site for customer complaint of dishwasher not cleaning, found tubing came disconnected from sump, also found broken and missing rack wheels, ordering wheels. ; ordrng 2 W10195416V (dish rack wheel)s"
Near Round Rock, TX 78665
Joel G.
Job Details:
06/05/2019
MICROWAVE WHIRLPOOL WMH75021HZ0
Arrived on site to diagnose microwave not turning interior bulb on when door is opened. Found bulb coming on after a very long delay from control board relay. Control needs replaced.. All else checks out fine.; ordrng 1 W11127338 (cntrl-elec)
Near Canyon Lake, TX 78130
Kevin
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Arrived on site and found dispenser is not operating. Found water filter is bad, water filter is not considered a warranty item, replaced reservoir adding a bypass and it will now dispense properly. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78626
Thomas L.
Job Details:
06/05/2019
DRYER WHIRLPOOL WED9290FC0
Near Leander, TX 78641
James
Job Details:
06/05/2019
REFRIGERATOR KITCHENAID WRV986FDEM01
Arrived on site and tested temperatures. I found fresh food at 39 degrees and freezer at 70 degrees. Ran test 4 and found that the unit is not switching over to the freezer section for cooling. Called tech line and spoke to Andrew Due to issue the uNit will need the lower harness and control to repair. ; ordrng 1 AUTHO (AUTHO) and 1 W11109595 (motor-evap) and 1 WPW10675033 (cntrl-elec)
Near Dripping Springs, TX 78620
Brandon
Job Details:
06/05/2019
DISHWASHER WHIRLPOOL KDTE104ESS2
"Arrived on site for customer complaint of unit not washing dishes, found faulty wash motor. Ordering wash motor, WPW10605057 (pump and motor assy)"
Near Austin, TX 78717
Lou
Job Details:
06/05/2019
DISHWASHER WHIRLPOOL WDF540PADM3
"arrived on site to inspect dishwasher noises. Upon further inspection, I found a piece of blue tape on the unit door that read door squeaks when opened all the way. I opened the door and it did squeak. I pulled the unit out a little ways to inspect the friction pads ad further undo the left pad with a small tear and both were squeaking. I removed and replaced both pads and cleaned the construction dust from the hinges and tested. Unit operates as designed and no more squeak. No water leaks observed during service, job completed. No one available to sign for receipt."
Near New Braunfels, TX 78130
Kevin
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
"Arrived on site and inspected refrigerator and found harness is loose to icemaker and after correcting it is noW operating properly. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Austin, TX 78757
Cliff
Job Details:
06/05/2019
REFRIGERATOR ELECTROLUX E42BS75EPS
I did on site to diagnose a refrigerator with inconsistent temperatures. Tested all parts and components and could find no failures or duplicate any failures at this time. Advised homeowner possibly floating restriction in sealed system due to previous companies repairs or previous refrigerant leak. But as I was unable to find any problems no repairs to be done at this time as it appears all parts and components are working properly. No leaks were found at time of service.
Near Del Valle, TX 78617
Joseph C.
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00
"Arrived on site for “no ice production” complaint. Inspected unit and found ice not being produced. Reset unit. Ice is now being produced. No leaks detected, at time of service."
Near Jonestown, TX 78645
James
Job Details:
06/05/2019
REFRIGERATOR KITCHENAID KRFC604FSS01
Arrived on site and tested operation. I found that the ice maker has been over filling and the water is dispensing slow. I also found that items in temp control drawer are freezing. I found that the supply hose has been linked behind unit causing water flow issues which have caused ice maker to over fill. Corrected supply hose and tested. I found water now flowing properly. I found the temp control drawer working properly and instructed customer on use and proper loading. Unit tests good. Job complete
Near New Braunfels, TX 78130
Kevin
Job Details:
06/05/2019
RANGE AMANA AGR5330BAS3
"Arrived on site and found customer is experiencing hot temperature on outer door surface. Added insulation to door interior per service pointer W10917778. Measured surface temperature at preheat chime at 350. Surface behind handle is 80 degrees glass door surface is 90. At 400 for 1 hr acceptable temperature is 152 bare metal, porcelain 160, glass 172 degrees, plastic 182.
Near Austin, TX 78746
Scott
Job Details:
06/05/2019
DRYER WHIRLPOOL WED8000DW4
"Arrived on site for dryer somtimed shutting off or not starting . Very random . Ran diagnostics got 2-1,4-3 ( customer just had vents cleaned prior to visit ) ,6-2,6-3 . Replaced control ran diagnostics again got 2-1 only . Ordering UI control. .unit is free from lint build up at time of service . ; ordrng 1 W11133029"
Near Spicewood, TX 78669
Brandon
Job Details:
06/05/2019
FREEZER WHIRLPOOL WRT318FZDB02
"Arrived on site for customer complaint of freezer frosting, found freezer gasket was not sealing, I replaced gasket, unit tested good."
Near Cedar Park, TX 78613
Ron
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXW01
"(JS) Arrived on site for refrigerator intermittently not dispensing water and making abnormal noise. Inspected unit and work area. Removed filter and checked filter. Found correct filter every drop being used. Found filter was not engaged all the way in filter housing. Performed diagnostics mode and ran every components. Found seal interfering with damper control. Corrected seal and tested unit. All tested good, no water leaks present."
Near Manchaca, TX 78652
Scott
Job Details:
06/05/2019
DRYER WHIRLPOOL WGD6620HC0
"Arrived on site for not drying on sensor , timed dry will work . Ran diagnostics , nonerror codes . Unit did not register sensor in diagnostics . Ordering control,HARNES , electrodes .. No lint build up at time of service . .; ordrng 1 W11350212 and 2 WP3387223 (electrode)s and 1 WPW10298258 (harns-wire)"
Near Austin, TX 78757
Scott
Job Details:
06/05/2019
REFRIGERATOR MAYTAG MRT118FFFM04
Unit is fuctioning properly at this time . Customer states it been normal for couple of days . No water leaks .
Near Georgetown, TX 78633
Thomas L.
Job Details:
06/05/2019
RANGE WHIRLPOOL GW397LXUS06
Arrived on site four digits that will not except commands. Found that the unit had a failed touch panel. Replaced and tested. All digits now work.
Near Austin, TX 78732
Paul
Job Details:
06/05/2019
FREEZER WHIRLPOOL WRF767SDHZ00
Arrived onsite for the refrigerator with no lights in the FC. I found the module out in the FC. I replaced the module and the light is working as designed. Call complete.
Near Dripping Springs, TX 78620
Brandon
Job Details:
06/05/2019
RANGE GE CT9800SH4SS
"Arrived on site for customer complaint of uib not responding all the time, found faulty display control.1 WB27X22130 (control board)"
Near Manor, TX 78653
Steve C.
Job Details:
06/05/2019
OVEN WHIRLPOOL WOD51EC0HS00
Arrived on site to replace the control panel due to the UI has a line running across. Replace the control panel and tested the unit. Unit works properly and job complete.
Near Liberty Hill, TX 78642
Arthur B.
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
"Arrived onsite for customer complaint of french door refrigerator not cooling both sections. Removed evap cover and found evaporator all frosted over. Attempted forced defrost, found heater not coming on. Removed and replaced control. Programmed and enter forced defrost. Found unit will to enter defrost. Checked continuity. Found bimetal faulty. Ordering new harness assembly. All water connections were dry at time of service.; ordrng 1 W11260592 (harns-wire)"
Near Austin, TX 78717
Lou
Job Details:
06/05/2019
MICROWAVE WHIRLPOOL WMH32519FS1
"arrived on site to inspect microwave not venting. Upon further inspection, I found that the range sticks out further than the microwave and the customer was cooking and I could see the vapors going in front of the microwave and not into the vent that was turned on. After the customer cleared the range cooktop, I tested the vent by placing a piece of paper approximately 3-4 inches from the vent and turned the fan on high with filter in place. The paper did not move. When I removed the filter, the paper went into the vent space. I demonstrated for the customer as well. I pulled the unit from the wall and found the damper door damaged, but when the fan turns off and on I could hear it opening and closing. I removed and replaced the damper and tested again. The unit operated as designed. I checked the vent exit on the outside of the home and the vent door was open while the fan was on and closed when turned off (photo). I advised the customer that due to th
Near Round Rock, TX 78665
Joel G.
Job Details:
06/05/2019
MICROWAVE WHIRLPOOL WMH32519FB0
Arrived on site to diagnose microwave not starting. Found loose wire at control board. Verified operation and microwave heats just fine.
Near Leander, TX 78641
Ron
Job Details:
06/05/2019
MICROWAVE GE PEB7226SF1SS
"Arrived onsite inspected microwave cavity found wave guide cover damaged. Removed wave guide could, found a failed magnetron due to normal wear and tear. Installed new magnetron and wave guide cover. Painted cavity with microwave paint.
Near Marion, TX 78124
Robert
Job Details:
06/05/2019
DISHWASHER KITCHENAID KDTE334GBS0
Arrived on job to replace panel. After replacement test operation all functions working properly.
Near Austin, TX 78744
Luis
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00
"Arrived on site for no ice. Tested icemaker found icemaker not running through a forced harvest,diagnosed failed icemaker,removed failed icemaker installed a new icemaker. Powered unit on icemaker ran through a cycle and filled with water."
Near Austin, TX 78717
Lou
Job Details:
06/05/2019
RANGE KITCHENAID KGCU462VSS02
"arrived on site to inspect cooktop middle grill. Upon further inspection, the customer advised that the drip tray router had dropped down and she couldn’t get it back up. I remember the wave tray and flame spreader and was able to get the drip tray router hooked back into place. I showed the customer how to get it back into place should it fall off again. No gas leaks detected during service, job completed."
Near New Braunfels, TX 78130
Kevin
Job Details:
06/05/2019
DISHWASHER WHIRLPOOL WDT720PADM2
"Arrived on site and inspected dishwasher and found motor is not operating, replaced sump and motor and dishwasher is now operating correctly. No water leaks from connections at time of service, job complete"
Near Cedar Park, TX 78613
Lou
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00
"arrived on site to inspect refrigerator with oil coming from the front of the unit. Upon further inspection, the customer advised that they fund what appeared to be oil on the floor at the front of the unit. I opened the freezer door and saw what looked like something had spilled. It was brown in color. I found that the FC door gasket was badly torn at the bottom of the door and was allowing warm air into the FC chamber. Also found that something had spilled at the bottom right corner of the right RC door and had gone on to the top of the FC door in the upper right corner. I found no evidence of oil on the unit; only a brown liquid substance that had spilled. I am ordering an FC door gasket . No water leaks observed during service.; ordrng 1 W10407216 (gasket-fip)"
Near New Braunfels, TX 78130
Kevin
Job Details:
06/05/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
Arrived on site and found LED control board is not operating properly and LED module and freezer is not working.. Replaced LED board and freezer module and it is now operating properly. Customer is still experiencing water on the top of the freezer door related to the previous visit. Will need to bring back and install gasket additions underneath the current freezer gasket no water leaks from connections at time of service; ordrng 2 A3189395 (gasket)
Near Austin, TX 78727
Cliff
Job Details:
06/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived on site to diagnose a dishwasher that is leaking. Found the main pump and drain pump assemblies both damaged. Also noted inner door panel and outer door panel damaged as well along with 2 upper rack roller assemblies. All listed parts will need to be replaced to complete repairs..; ordrng 2 W10902242 (wheel-tub)s and 1 W11174872 (PANEL) and 1 W11174980 (INNER PANEL)
Near Austin, TX 78750
Lou
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00
"arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit plugged in but the compressor was not on, no lights on in the RC section and only the FC light on. I checked the breaker and it was good. Checked voltage at the outlet and at the main control and got 124V. Checked voltage at P4-1 & 4 and got .6VDC. I removed and replaced the UI and still got nothing. I inspected the control and found the T1 solenoid had shorted. I am ordering the main control and No water leaks observed during service.; ordrng 1 W11043763 (cntrl-elec)"
Near Cedar Creek, TX 78612
Steve C.
Job Details:
06/05/2019
DISHWASHER KITCHENAID KDTM404EWH3
Arrived on site for the unit dispenser is not working. Found the dispenser lid spring is broken. Replaced the dispenser and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78757
Scott
Job Details:
06/05/2019
WASHER WHIRLPOOL WTW8040DW4
"Arrived on site for washer stopping or not starting cycles . All very random and periodically . Ran diagnostics cycle . Got 0-5,,1-1, 5-1,5-2,5-3,5-4,8-6 . Wash cycles checked good . Lock/ latch did take a couple of tries to latch . Replaced lock and control. Ran calibration and wash . All checked normal . Nonwater leaks detected at time of service . Job complete ."
Near Austin, TX 78731
Wesley
Job Details:
06/05/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
Arrived on site and found unit icemaker failed and condensation around ice box.Unit operating as designed after repair.
Near McQueeney, TX 78123
Robert
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2
Arrived on job for complaints of temperature too low. Advice customer on setting.
Near Pflugerville, TX 78660
Joel G.
Job Details:
06/05/2019
REFRIGERATOR LG LFXC24726D/01
"Arrived on site to diagnose ERFF. Accessed frz evap and found fan seized up and not turning freely. Grille assy is recommended to be replaced on these to prevent future ice build ups that happen when only the fan motor is replaced. Verified no leaks at time of svc call.; ordrng 1 AEB72913944 (GRILLE ASSY)"
Near Seguin, TX 78155
Robert
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Arrived on job to replace icemaker. After replacement icemaker filled with water. No leaks detected at time of service.
Near Hutto, TX 78634
Joel G.
Job Details:
06/05/2019
DISHWASHER GE GDF520PGJ2BB
"Arrived on site to install latch ordered and diagnosed by previous tech. Replaced, ran diags and still had no operation from the unit. Found main control board not operating any components in diags and needs replaced. Replaced main board and ran diags again. This time, all functions checked out fine. Verified no water leaks at time of svc call."
Near Pflugerville, TX 78660
Joel G.
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL W4TXNWFWQ03
Arrived on site to install parts ordered by previous tech. Replaced and hooked timer according to instructions. Verified operations. Verified no leaks at time of svc call.
Near Round Rock, TX 78665
Thomas L.
Job Details:
06/05/2019
REFRIGERATOR GE GSHL5KGXCCLS
Arrived on site for unit that will not make ice and will not dispense wateR. The filter housing is noisy. However that is not going to take care of the no ice situation because the ice stripper is broken and will need to be replaced. Icemaker part number is WR30X10093; saved tckt
Near Austin, TX 78732
Paul
Job Details:
06/05/2019
REFRIGERATOR KITCHENAID KBFC42FTS03
Arrived onsite to replace the previous diagnosed parts and defrost the ice from the FC. I replaced the UI and removed the ice from the bottom of the FC. I cleaned paper out of the drain tube and cleared it. I tested the unit and it is working as designed.. Call complete.
Near Woodway, TX 76712
Al
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01
"Arrived to inspect side by side refrigerator not cooling properly.Confirmed the complaint and immediately checked interior temperatures of both the refrigerator and freezer sections.Got 55 in the refrigerator and 35 in the freezer cabinet.Removed the evaporator panel to access the evaporator to check frost pattern and the pattern was not very defined.Removed back cover to unit and checked the condenser motor fan, which was running, but the compressor was extremely hot to the touchOrdering compressor, access valve and dye drier. CNOTE 2 hours CNOTE Sealed System Tech.ordrng 1 876765 (TUBE KIT) and 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2HOURS) and 1 W10309988 (COMPRESSOR ) and 1 W11179385 (DRIER-TUBE)"
Near Austin, TX 78751
Leonardo
Job Details:
06/05/2019
DISHWASHER MAYTAG MDB4949SDZ0
Arrived on site to test unit for unit leaking. Test unit and found door not closing all the way. Found knife on top rack was to far back making door push open causing unit to leak. Removed knife test unit and no leaks present at this time job complete.
Near Lago Vista, TX 78645
James
Job Details:
06/05/2019
OVEN WHIRLPOOL WFE540H0ES0
Arrived on site and found no response. Pulled unit and tested for power. I found that the terminal block has shorted on L1 connection. Inspected other connectors on terminal block and found neutral and L2 to be loose. Installed new harness and customer provided power cord and tested operation. U it now operating properly. Job complete
Near Round Rock, TX 78664
Joel G.
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"Arrived on site to diagnose fridge not cooling. 61 degs in ff side and 24 degs in frz. Found defrost issue. Accessed control board and verified 24 ohms from bn-wh indicating heater and bimetal are fine. Defrost sensor check at 28 kohms. Main board needs replaced,Will need unit shut off for at least 48 hrs and doors opened while defrosting. Verified no water leaks at time of svc call.; ordrng 1 W11212392 (cntrl-elec)"
Near Austin, TX 78748
Leonardo
Job Details:
06/05/2019
MICROWAVE WHIRLPOOL WMH32519HB3
Arrived on site to replace door. Replaced door test unit and unit test good job complete.
Near Buda, TX 78610
Brandon
Job Details:
06/05/2019
DRYER WHIRLPOOL WED5000DW2
"Arrived on site for customer complaint of dryer squeaking, found idler pulley was faulty and rear bulkhead needed adjusting. After replacing repair kit and adjusting bulkhead, unit tested good."
Near Canyon Lake, TX 78132
Kevin
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01
Arrived on site and found refrigerator is making a rattling sound while running. Found front feet were not down and after correcting rattling has stopped and doors are leveled. No further repair is required at this time, no water leaks from connections at time of service,"
Near Austin, TX 78753
Joseph C.
Job Details:
06/05/2019
OVEN WHIRLPOOL WEG745H0FS0
"Arrived on site for “light won’t shut off and unit will not heat” complaint. Per my previous diagnosis, installed light switch rod. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Bee Cave, TX 78738
Brandon
Job Details:
06/05/2019
REFRIGERATOR KITCHENAID KRFC704FPS00
"Arrived on site for customer complaint of unit leaking, found leak coming from water filter housing, ordering part. ; ordrng 1 W10906054 (housing)"
Near Buda, TX 78610
Kevin
Job Details:
06/05/2019
DRYER WHIRLPOOL WED7500GC0
"Arrived on site and found dryer is heating normally, airflow is good and vent has been shortened to exit outside of wall directly. Took pictures. Didn’t find any saved error codes. Could not duplicate customer experience, requested that customer continue to monitor dryer, no lint found at time of service, job complete"
Near Round Rock, TX 78665
Joel G.
Job Details:
06/05/2019
WASHER WHIRLPOOL WTW5000DW2
"Arrived on site to install parts ordered by previous tech. Ran diags and found lid lock error. Replaced latch assy, recalibrated washer and ran diags and verified operations. Verified no water leaks at time of svc call. Drain is secure."
Near Cedar Park, TX 78613
Lou
Job Details:
06/05/2019
WASHER GE GTW330ASK1WW
"arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics and tested with no error codes. I could not get the unit to duplicate a screeching noise described by the customer. I tilted the unit back and found gearcase oil on the pulley shield, pulley and belt. I advised the customer of my findings. I am ordering the gearcase, driver belt and trans pulley and will return with splotch and other prescreened parts. . No water leaks observed during service.; ordrng 1 WH01X24697 (DRIVE BELT) and 1 WH38X27335 (PLATFORM TRANS ASM) and 1 WH49X25379 (TRANS PULLEY)"
Near Buda, TX 78610
Kevin
Job Details:
06/05/2019
WASHER WHIRLPOOL MVWB835DW1
"arrived on site and inspected washer and found gear case has failed, washer is very noisy during the spin cycle. Replaced gear case and washer is now operating properly. no water leaks from connections at time of service, job complete"
Near Austin, TX 78754
Joseph C.
Job Details:
06/05/2019
DRYER MAYTAG MEDC465HW0
Arrived on site for “long dry times” complaint. Inspected unit and found high limit thermostat blown. Removed and replaced thermostat. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78717
Lou
Job Details:
06/05/2019
COOKTOP GE JGP940BEK2BB
"arrived on site to inspect cooktop smelling like gas is leaking. Upon further inspection, I had the customer sign a waiver of damages from removing glass cooktop. I raised the unit from the countertop and removed the glass top. Using my liquid leak detector, I tested all of the lines and connections and found no leaks. I tested the gas line under the unit and found no leaks. Tested the regulator and found no leaks. I advised the customer of my findings. No gas leaks detected during service, job completed."
Near Waco, TX 76705
Al
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIHB00
Arrived to inspect squeaking refrigerator door.Confirmed the complaint and used grease to stop the squeaking.Customer Satisfied JOB COMPLETE.
Near Elgin, TX 78621
Steve C.
Job Details:
06/05/2019
OVEN WHIRLPOOL WMH31017HW2
Arrived on site for the unit will not start. Tested the unit and found the unit will make a tapping noise. Found the control panel is defective. Replace the control panel and tested the unit. Found one closing the door it will not heat unless you put force on the door. Found a small indention Next to the upper interlock slots next to the screw that holds the interlock.
Near Austin, TX 78724
Joseph C.
Job Details:
06/05/2019
DRYER MAYTAG MEDC465HW0
"Arrived on site for “long dry times” complaint. Inspected unit and found high limit thermostat blown, due to restricted airflow. Removed and replaced thermostat and blockage. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78703
Luis
Job Details:
06/05/2019
REFRIGERATOR KITCHENAID KRSC503ESS00
"Arrived on site for not dispensing ice issue. Found coupling not making good connection to ice bin due to washer. Removed washer from coupling,reinstalled coupling and shaft assembly. Reinstalled ice bin,tested ice dispenser, ice dispensing unit working as designed."
Near , TX 78633
Thomas L.
Job Details:
06/05/2019
DRYER LG DLE7200WE
Arrived on site and replaced failed door switch. Dryer venting and house venting are new and clean.
Near Austin, TX 78748
Luis
Job Details:
06/05/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00
"Arrived on site for loud noise and ice on liner back corner. Unit cooling correctly,no loss of food,ran unit through diagnostics compressor test passed no odd noise,ran fan test passed. Unable to recreate loud noise,found unit will need adapter kit due to ice build up. Cleared ice from liner installed adapter kit."
Near Liberty Hill, TX 78642
Arthur B.
Job Details:
06/05/2019
WASHER WHIRLPOOL WFW85HEFC1
"Arrived onsite to install new hose trap to front load washer from prior tech’s diagnosis. Removed back panel and removed broken air hose trap. Installed new replacement, reassembled and manually tested unit. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Jonestown, TX 78645
James
Job Details:
06/05/2019
REFRIGERATOR KITCHENAID KBFO42FTX03
Arrived on site and found frost and ice building up in freezer. I found that the new gasket is defective and not holding a proper seal. Removed all frost and ice and installed new gasket. Tested for proper seal and found to be good. Job complete
Near Leander, TX 78645
James
Job Details:
06/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site and found ice forming around rear adapter seal on rear wall of liner. I found that the seals were not making proper contact. Installed perma gum around vents to aid in sealing. Job complete
Near Salado, TX 76571
Arthur B.
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL KSRB25QGSS01
"Arrived onsite for customer complaint of SxS refrigerator not cooling both sections. Found start device clicking on and off. Removed and replaced start device. Reassembled and powered unit on. Unit began cooling immediately. No other issues found. All water connections were dry at time of service."
Near Georgetown, TX 78633
Thomas L.
Job Details:
06/05/2019
REFRIGERATOR KITCHENAID KFIS27CXMS0
arrived on site for unit icing up in the freezer compartment. Found that the freezer gasket in the right fresh food gasket are both leaking air causing condensation then eventually icing. Will order two gaskets. All water connections are dry.; ordrng 1 W10830055 (gasket-fip)
Near Austin, TX 78758
Scott
Job Details:
06/05/2019
COOKTOP KITCHENAID KICU509XLB00
"Arrived on site for unit not working on left side . Found f47 error code . Tried reset ,. Ordering display and module .; ordrng 1 W10857232 (module) and 1 WPW10396615 (display)"
Near Austin, TX 78746
Scott
Job Details:
06/05/2019
DRYER MAYTAG MGDB765FW0
"Arrived on site ,replaced UI overlay . No issues with controls . No lint build up at time of service . Job complete ."
Near Hutto, TX 78634
Joel G.
Job Details:
06/05/2019
COOKTOP WHIRLPOOL W5CE3024XS00
"Arrived on site to diagnose cooktop too hot. Burner not regulating between low, med and high. Infinite switch and burner need replaced. Office to get AUTHO and R/S with customer. ; ordrng 1 WP8273992AUTHO (elmnt-surf) and 1 WP8273993AUTHO (elmnt-surf) and 1 WPW10244639AUTHO (switch-inf RF)"
Near Austin, TX 78727
Cliff
Job Details:
06/05/2019
RANGE IKEA IGS505DS1
Arrived on site to diagnose a range that is not operating at all. Tested unit and found control board shorted causing no oven operation. Control board will need to be replaced to complete repairs.; ordrng 1 WPW10687554 (cntrl-elec)
Near Austin, TX 78754
Wesley
Job Details:
06/05/2019
RANGE AMANA AGR5330BAS3
"Arrived onnsite for temp out of range, tested unit and found operating within range. No adjustment made. All checks good. Unit is now operating as designed."
Near Austin, TX 78701
Wesley
Job Details:
06/05/2019
DISHWASHER KITCHENAID KDTE334GBS0
Arrived on site and repaired drain pump issue by removing glass from drain. Unit is now draining properly. All checks good.
Near Del Valle, TX 78617
Joseph C.
Job Details:
06/05/2019
DRYER WHIRLPOOL MEDB855DC4
Arrived on site for “F4E1 error” complaint. Inspected unit and found loose wire at control. Reconnected harness to control. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Round Rock, TX 78664
Thomas L.
Job Details:
06/05/2019
DISHWASHER WHIRLPOOL WDT720PADM3
Arrived on site for upper rack not working properly. Found that the stops were broken and allowing the rack to fall. Replaced stops and rack now works properly. All water connections were dry.
Near Austin, TX 78701
Leonardo
Job Details:
06/05/2019
RANGE JENN-AIR JEC9530ADB
Arrived on site to replace switch kit. Opened one box and burner damaged. Opened second box and all parts are good. Went to replace switch and burner and found connection don’t match. Job complete.
Near Copperas Cove, TX 76522
Arthur B.
Job Details:
06/05/2019
REFRIGERATOR LG LFXS30796D/00
"Arrived onsite for customer complaint of french door refrigerator not cooling after sealed system work conducted. Removed unit cover to locate dye. Found dye on welds where process stub goes to compressor. Evacuated system, removed and replaced process stub. Vacuumed unit down to -25psi. Charged unit with 4.25oz of R134a refrigerant. Powered unit up. Found pressures on low side @10psi, high side @100psi. Found unit began cooling. Advised customer to unit for about 48hrs to allow proper cool down. All water connections were dry at time of service."
Near Austin, TX 78748
Leonardo
Job Details:
06/05/2019
MICROWAVE WHIRLPOOL WMH31017FS
Arrived on site to test unit for unit not heating and unit sparking. Test unit and found burned capacitor and diode. Replaced capacitor diode and magnetron. Test unit and unit test good job complete.
Near , TX 78641
Ron
Job Details:
06/05/2019
MICROWAVE KITCHENAID KOCE500ESS07
Arrived on site oven with damaged door and bottom vent. Found damaged vent cover and door. Removed door and installed new. Added name plate to door and found indention on name plate. Was able to remove without damaging door. Tested door operation. All tested good. Will need to return to replace vent. Spoke with customer on user care guide. ; ordrng 1 W10909682 (nameplate) and 1 WPW10351279 (vent-oven)
Near Austin, TX 78703
Luis
Job Details:
06/05/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYY02
"Arrived on site for no cool,found oil residue on fresh food evaporator at manufacture weld joint. Diagnosed leak at fresh food evaporator,removed fresh food evaporator,installed new fresh food evaporator found cap tube broken at liner,due to broken cap tube . .; used 1 WPW10643261 (EVAPORATOR ) from stock"
Near Austin, TX 78731
Wesley
Job Details:
06/05/2019
DISHWASHER KITCHENAID KDTE254ESS2
Arrived onnsite for broken adjusters. Replaced adjusters, Is complete. Unit is now operating as designed.
Near Dripping Springs, TX 78620
Brandon
Job Details:
06/05/2019
DRYER FRIGIDAIRE FFQE5100PW0
"Arrived on site for customer complaint of unit not turning on, found plug was not secured into outlet, instructed customer to have wall outlet changed.
Near Liberty Hill, TX 78642
Arthur B.
Job Details:
06/05/2019
RANGE WHIRLPOOL WGG745S0FS02
Arrived onsite to install new UI to slide in gas range from tech’s diagnosis. Removed an replaced UI assembly. Reassembled. Left LP conversion kit with customer so that he can converted by plumber. No other issues found. No gas leaks detected at time of service.
Near Dripping Springs, TX 78620
Luis
Job Details:
06/05/2019
REFRIGERATOR LG LFXS29766S/01
"Arrived on site for no cool. Powered unit on,checked low side pressure reading at +50 psi diagnosed faulty compressor. Installed new compressor and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly ; ordrng 1 CNOTE (SEALED SYSTEM REPAIR)"
Near Georgetown, TX 78633
Thomas L.
Job Details:
06/05/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02
Arrived on site for left fresh food section door closing With a bang.That door closer is failing and needs to be replaced. The right door closer is also weak and the door is closing with a bang as well. Will order the right door closer as well.; ordrng 1 W11189598 (CLOSER RIGHT DOOR)
Near Austin, TX 78737
Scott
Job Details:
06/05/2019
WASHER LG WM3370HWA
Arrived on site for unit shutting down . Found drain motor had failed . Ordering drain motor .; ordrng 1 4681EA2001T