"MVWC400XW1. Customers stated the washing machine would not start when pushing the start button. Verified washer not starting. When pressing start button, ran diagnostics and found no fault codes. Removed and replaced control board w10393490. Retested unit; it started fine, ran auto test, filled with water, agitated, drained, and spun. Washer working as intended. No leaks detected at times of service."

"KRFF436SPS00. Customers stated that the refrigerator was making a humming or buzzing noise when the compressor came on. Put unit into diagnostics and ran a compressor test up to max RPMs (4500). Compressor did hum and make a slight buzzing noise, which is normal for a compressor. Fans were running and no additional noises came from the machine. Refrigerator is working as intended. Compressor noise is normal and barely audible. No leaks detected at times of service."

"WOES3030LS01. Customer stated the broil function would not work on the oven. Checked keypad and noticed several keys, including broil and keep warm, would not accept commands or function; console periodically beeped. Removed and replaced console W11659257 Tested all functions; everything worked except broil. Pulled oven out and replaced control board W11649136. Retested; all functions working properly, including broil. Oven getting hot and working as intended."

Arrived onsite for burners not working. I found the LR to be intermittent on sparking and LF to not spark at all. I found the RR and RF to be working as designed although imdid have to clean out the RF Orifice. Ignitors required for repair on LR AND LF. Ordering WPW10407676 IGNTR x2 and office to RS as it is OOS. Oven was working as designed while onsite.; ordrng 2 WPW10407676 (Igntr)s

"Arrived on site. Replaced the compressor, evaporator, drier, grid cutter,thermistor and recirculating pump,flushed system, vacuumed system down unit kept vacuum recharged system to manufacture spec ran compressor good frost formation on evaporator plate. Reassembled unit ran diagnostic good water flow water draining correctly checked connections no leaks. W11542867,wpw10511923,w10919199,wpw10218037,w11735041,w11506635,w10843121"

"Arrived onsite for KRFF507HPS03, replaced loud fresh food damper wpw10479155. Unit is now operating properly. Advised customer on repair. No leaks at time of service"

Arrived on site to install ordered parts. I installed the heater w11537778 and retainer clip w11702223. Did a factory cycle and everything is working as designed. No leaks detected while on site.

Arrived on site to diagnose washer WTW4855HW3 constantly draining. Unit will randomly kick on drain and stay on until unplugged. Found unit falls under S153EB control replacement pointer. Installed new electronic control board W11607637 and verified proper operation. No water leaks were present in unit. Repair completed.

"Arrived on site for no ice. Removed bin ran icemaker test failed reading 'bf' ran fill failed diagnosed failed icemaker and frozen fill tube ordering updated ui and will install icemaker,ui and fill tube assembly on return visit. ; ordrng 1 W11763850 (Ui)"

Arrived on site for a cooktop KCGS956ESS06 not igniting properly. I found the front right burner would keep sparking after it lights. I tried to access the spark module but the unit is silicone th the counter top. It's also missing the brackets underneath to secure it to the counter. I explained this to the customer and that it's an installation issue. We will need to be able to access the cooktop to do any repairs. No leaks detected while on site.

Arrived on site for a dishwasher WDP540HAMZ4 not drying. I tested the heater in diagnostics and got 10.5 ohms. I found that after running several cycles the unit was still full of suds. I advised the customer to run all fresh cycle to get the suds cleared out. Also advised to use less detergent. No leaks detected while on site.

Arrived on site to diagnose washer WTW4855HW3 constantly draining. Unit will randomly kick on drain and stay on until unplugged. Found unit falls under S153EB control replacement pointer. Installed new electronic control board W11607637 and verified proper operation. No water leaks were present in unit. Repair completed.

WRS588FIHZ06 verified. Ice was forming at the top of the freezer door on top of the ice maker cover. Used LED light to check all gaps around the freezer gasket; no visible gaps found. Performed paper test on door gasket; door is sealing properly. Previous tech had run silicone around the freezer door liner. Outside air could be coming from the door itself; ordered freezer door . No leaks detected at the time of service. NO WATER LEAKS OBSERVED DURING SERVICE; ordrng 1 W11616484 (Door)

Arrived on. Site replaced oven sensor and spark model . Tested both convection and normal bake . Temps are running normal. Neither fan was making any unusall fans . Igniters will sometimes work . Ordering another spark module. Return 12/19 Am only ; ordrng 1 WPW10475149 (Spark moduel)

"Arrived on site , replaced foam shield and brace . Ran diagnostics, nomerror codes and no water leaks detected at time of service job complete"

Arrived on site for washer not draining and giving long drain error code . Found harness broken . Replaced lower harness . Ran calibration and diagnostics test and. All checked normal. No water leaks detected at time of service. Job complete

"Arrived on site , replaced both hinges and receivers. Door is now shutting off properly . Job complete"

Arrived on site for microwave WMH31017HS12 with issue of makes crackling noise when in use. I tested unit at :30 and 1:00 minute using cup of water and is operating and heating correctly with no odd sounds. I cannot duplicate the issue.. customer states that this happens when chocolate is heated. After series of questions. I believe the noise issue is due to using non microwave approved dish. Unit is operating as designed. Job complete

"Arrived on site for not making ice. Upon arrival , inspected unit. There Is no ice in container but there is ice in tray mold. Ran a harvest and fill test and operated correctly. I cannot find an issue with the ice maker. I test temperatures and icebox fan and are correct . I am finding some issues with ui . There is no chime and some led icons dont appear to be as bright as should be. Need to order ui. I power cycled unit. Customer will monitor ice production until return visit. Office to reschedule ; ordrng 1 W11387387 (UI)"

"WFE320M0JS4 Arrived on site for a range tripping breaker again. On arrival, I verified the range tripping breaker. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I took amp draw only oven on it was 14.67 and with all the burners on high and oven on it was 39.80. I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker I checked the polarity, and voltage readings were correct product works as it's designed. No parts used I recommended that the client contact the gfci breaker company to find the correct gfci breaker for the range. I also recommended leaving the oven on for one hour. I'm calling Whirlpool Safety to notify my findings . Case # 21879338"

"F7E7 MVW5430PBK0 Arrived on site for a washer powers on hums, then turns off. On arrival, the client said it didn't want to stop spinning, and then it stopped working. I ran diagnostic and found error code F7E7 a failed motor. I'm ordering the gearcase and motor. Returning parts just in case needed. No water leaks visible from the main water supply. I rescheduled the client on 12/18/25; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor)"

Arrived on site for washer running drain pump all the time. Unit was unplugged. Found f3e1. Customer said it smelled like burning. Tested each component and all pass. Verified model and serial. Replaced main control. New board giving good f2e3. Pulled out new board and will need to reorder. Office will call to schedule. ; ordrng 1 W11607637 (Board)

"Arrived on site for wall oven, not turning itself off properly, showing incorrect temps, and running fan longer than it should. On arrival I confirmed failure but had a very hard time getting the unit into diagnostics and found the main u I panel not registering input properly. I was able to factory reset unit and was able to update the software using customers wifi app and found input working as designed an informed customer if issue were to return, we will just need to order the following part W11297714 ui. Call complete"

"Arrived on site for wall oven with failing ui. On arrival, confirmed, issue and could not enter diagnostics. I replace panel w 11600370 and found wall eleven working as designed call complete."

"Arrived on-site for dryer needing W11551301 hinges(2?) , & w11402953 panel. On arrival I installed parts and found dryer, working as designed call complete."

"Arrived on site for refrigerator not cooling. On arrival, confirmed, failure and found a leak from the condenser high side lockering. I patched up leak and insult a u.V dryer wpw10143759. Recharge system with sixty four grams office r600. Sound pressure stabilized an informed customer to allow twenty four hours for unit to stabilize temps, call, complete."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I evacuated the system and then cleared it with nitrogen. I removed and replaced the compressor, access valve, and UV dye drier, then vacuumed the system down to -30/0 psi. I installed 56g of R600 refrigerant and allowed the unit to equalize. Plugged the unit in and tested, and the unit is beginning to cool and operate as designed. I recommended that the customer allow the unit to cool for at least 24 hours before placing items inside. No water leaks observed during service, job completed. W11506635, WPW10143759, W11727250"

"Serviced ice machine KUIX535HPS02 for fill tube replacement. Installed new tube and reassembled unit. Noticed a minor drip from the supply line, applied Teflon tape to the fitting, and reattached. Drip appeared resolved, but advised customer to pull unit and confirm no leak due to a 90? fold in the line. Tested unit and verified all operations as designed. Repair completed."

"Arrived on site to install parts in refrigerator KRMF706ESS05 with low melty ice production. Customer reported freezer temperature between 7-10?F, which is abnormally high. Installed icebox fan W10846539 and reassembled RC. Found FC fan did not operate while present. Tested in diagnostics and could not trigger fan, possibly causing random PO. Replaced evaporator fan with new W11575358. Tested and confirmed fan operates properly. Unplugged pantry UI per tech line request from last visit; advised customer to follow up if issues return. Showed customer how to reconnect pantry UI after 30 days if no further POs occur. Call completed. No water leaks observed."

"Arrived on site to diagnose freezer JBZFL24IGX10 with some ice melted into a brick. Examined unit and customer showed me where some ice seemed to be frozen together with some water in the bin. Based on the location, it seemed to be coming right off the icemaker mold. I replaced the ice maker with new icemaker assembly W11646196 to resolve. I didn't see anything abnormal with the fill tube, but if this issue comes back there may be a deformation in the tube causing some leaking or dripping. I tested a fill with the new ice maker and did not find any leaks. Repair completed."

"Arrived on site. Per maintenence they removed the refrigerator from unit 316 and transfered to another unit,refrigerator is working and making ice correctly."

Arrived on site for ice machine KUIX535HPS01 overproducing ice. Unit has ice falling out the door when it opens. Found bin Thermistor out of range. Replaced Bin Thermistor with new WPW10511923 and tested. Verified proper operation. No water leaks observed.

"Arrived on site replace previously diagnosed parts, cut out rotor and was able to remove stripped screw, found slider split, replaced slider and rotor and tested, unit is now running as designed no leaks detected job complete installed W10734521, W11260238"

"Arrived on site to test unit WRFF3236RW00 for condensation on gasket. Upon arrival customer stated condensation still appears every few days. Inspected unit; no current buildup found. Contacted techline and documented under case number 21905316. Per techline recommendation, FC door replacement required. Received door was incorrect color. Ordering correct white door for return visit. No parts installed, office to reschedule.; ordrng 1 12977879WQ (FC door white)"

"Arrived on site to replace previously diagnosed parts. Upon arrival broke out seized agitator and replaced hub nut and agitator assembly. Ran test cycle; primary grinding noise eliminated but secondary rattle remained. Inspected underside and found motor pulley wheel loose on shaft, source of remaining noise. No additional charge; motor covered under 10-year warranty. Ordering motor. Rescheduled for 12/17 AM.; ordrng 1 W11026785 (Motor)"

"Arrived on site for refrigerator needing w11087201 heater, w11482384 filter, w11605505 box, & wpw10598013 cover. On Arrival installed parts and found unit working as designed, call complete"

"Arrived on site (Unit 2105) to test unit WRS335SDHM07 for not cooling. Upon arrival maintenance stated unit has not cooled. Applied power; inverter receiving 120 VAC but compressor not engaging. Replaced inverter (W11546982); condition unchanged. Fans run normally but compressor remains off. Contacted GC; sealed system repair required. Unit uses R600a. Requesting 2-hour return visit. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11557671 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)"

"Arrived on site to replace previously diagnosed part. Upon arrival installed UI (WPW10560267). Tested; motor still failed to engage and is receiving only 12V. With door fully open, motor activated normally. Inspected harness and found disconnected pin causing intermittent connection. Adjusted pin, secured harness, and retested. Voltage stable and motor now engages consistently. If issue returns, left RC door replacement recommended. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit KUIX535HPS02 for thin ice. Upon arrival customer stated unit continues producing extremely thin ice. Inspected bin; minimal ice present and very thin slabs. Entered service mode and ran manual harvest/freeze cycle; all components engaged correctly. Frost pattern appeared within two minutes, hot gas flowed normally, and compressor pulled steady 2.8 amps. No mechanical faults found. Customer on soft water system; GC confirmed softener may be the root cause of these issues. Advised customer to contact water softener company for adjustment. Unit is running as designed, no leaks detected, no parts installed, job complete."

Arrived on site for same door issue. Removed door and found bushings bad. Found the door closer spring was not locked into place. Correctly locked closer and replaced bushings. Door now working. Replaced broken lights. Call complete. W11223833

"Arrived on site for washer issue. Removed drum. Had to use hammer and break off agitator and hum. Replaced gearcase, agitator, actuator, splutch, belt, suspension, hub, and main control. Verified operation. All passed. As I left customer called back saying drain kept running. Will need another control. Per pr. Reset for tomorrow. ; schdld next appmnt for 12/16 TUE !"

"Arrived on site for dishwasher not cleaning. F7e1, f9e1. Ran test and found motor is not turning. Found dispenser making a loud noise and found wheel missing. Replaced sump/motor assembly. Cleared codes and ran test. All working except for noisy dispenser. Ordering parts and reset for Mon am. ; ordrng 1 W10861000 (Dispenser) and 1 W10195416V (Wheel)"

Arrived on site to diagnose dishwasher that was beeping intermittently while running. Verified the issue by operating the unit and observed that multiple buttons on the console were activating on their own with no user input. Placed the unit into diagnostic/test mode and confirmed error code F2E1 shorted/stuck keypad. Determined the console assembly was faulty. Replaced the console and reassembled the unit. Tested the dishwasher through a complete test cycle and normal operation. Unit is now functioning properly with no error codes present. Job complete.

"Arrived on site to inspect range WGE745C0FS05 oven getting too hot. Upon further inspection, the customer advised that they were baking some bread, and they found smoke coming from the oven vent. When they opened the lower oven door, they found their bread badly burnt. The customer advised that they were baking on Bake at 350 degrees. When I tested the unit on Bake at 350 degrees, I found the unit started in Rapid Preheat and also found that the temps were set to Celsius. I advised the customer of my findings, and they advised that when they started the bake cycle, their thermometer showed the oven temps at 250 degrees on a 350-degree setting, which explains the Rapid Preheat setting. I researched the Celsius to Fahrenheit comparison, and with the unit set at 177 degrees Celsius and the customer changed the setting to 350. She was actually baking at 662 degrees Fahrenheit. I demonstrated to the customer how to change the temp settings should the unit switch back to Celsius before I return with parts. I explained the difference in Rapid Preheat and Standard Preheat. Due to the unit switching from Fahrenheit to Celsius on its own, I am ordering the switch membrane and will return with all prescreened parts. The office will schedule a return service due to the parts not being available. Returning tech to replace the switch membrane and UI.; O-emld tckt"

"Arrived on site to inspect dishwasher WDT751SAPZ0 leaking water. Upon further inspection, I found dry water spots on the floor on the left side of the unit under the door. I removed the outer door panel and performed a diagnostics test, and was able to duplicate the leak this time. I found that water is splashing over the inner door bottom seal and splashing over the reservoir and dripping to the floor. I retested the unit to verify my findings, and the leak occurred again. I removed and replaced the inner door bottom seal and retested two times to find the issue has been resolved. I demonstrated for my customer and provided a video of the issue and of the repair. The unit is operating as designed with no further leaks, job completed. W11664713"

Arrived on site to Ice machine WRS321SDHB11 to install previously ordered part. During Replacement of Recirculation pump. Found not getting voltage to recirculation pump and reservoir drain pump. Found getting 120 to transformer but only 2ac from transformer to pumps. Am getting correct 9 ac to grid cutter. Need to replace transformer. Ordering transformer. Office to reschedule ; ordrng 1 WPW10485951 (Transformer)

"Arrived on site for refrigerator WRS321SDHB11 with issue of not cooling in either section. Upon arrival, unit is powered on just not cooling. Ran diagnostics to force all components. All fans and compressor operate, there just is no frost on evaporator. Need to order R600 sealed system repair. Ordering compressor , uv drier , access valve and 2 hour weigh time . Office to reschedule ; ordrng 1 W11580057 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 2hourweigh (2 hour weigh)"

"Arrived on site for dishwasher WDTA50SAKZ3 with issue of control panel not responding. Upon arrival , ran diagnostics and get error code F2-E1 stuck key. Test unit and found cancel button intermittently gets stuck. Inspected ui and also found a burn mark newer cancel button. Replaced ui W11632709. Unit is operating as designed. No leaks present. Job complete"

"Arrived onsite to diagnose microwave making a loud noise while running. Removed the unit from the cabinet to access internal components and tested the unit. During operation, a grinding noise was heard coming from the turntable motor area. Re-tested the unit with the turntable option turned off and confirmed the noise was no longer present, verifying a failed turntable motor. Unit otherwise heats and operates correctly. Will order a new turntable motor. Due to installation and access, this will require a 2-man, 2-hour job to complete the repair. Office to order part and reschedule service.; ordrng 1 W10911403 (Turntable motor) and 1 W11676353 (Cover motor) and 1 2hours (2 hours) and 1 2manjob (2 man job)"

"Arrived on site to diagnose dryer not heating correctly. Verified proper airflow to the exterior vent and confirmed airflow was good. Disassembled the unit to access the heating system and found the thermal fuse at the heating element was open. Replaced the thermal fuse and continued testing, which revealed the heating element was also failed. Replaced the heating element assembly. Reassembled the unit and tested operation. Dryer now heats properly and cycles correctly. Unit tested good. Job complete."

"Arrived onsite to diagnose a dishwasher not heating. Placed the unit into diagnostics and retrieved an F7-1 error code, indicating a heating fault. Tested the unit and confirmed no heat during the cycle. Inspected the heating element and found it physically broken at the center of the element. Replaced the defective heating element. Reassembled the unit and ran a test cycle to verify operation. Unit is now heating properly and completed the test without any error codes. Unit operating as designed. Job complete."

"Arrived onsite for unit WRT138FFDM03 needing sealed system repair. Confirmed compressor failure. Replaced compressor W11727248, access valve W11506635 and and dye drier WPW10143759. Pulled vacuum and held. Charged per spec and tested. Unit is now functioning properly. Customer will monitor. Job complete."

"Arrived on site for unit flashing F6E1 UI not responding. Upon arrival, customer stated unit flashed F1E1 ACU failure initially. Proceeded to check voltage to UI and found 12.7DCV. Unit has faulty UI, ordering W11729617 panel UI and W11731012 console. No water leaks detected at this time . Power is switched off to the unit. No parts replaced. Office to reschedule. Please add customer to cancellation list ; ordrng 1 W11729617 (Panel UI) and 1 W11731012 (Console (black))"

"Moved to 1235 for access. Arrived onsite for unit WRT138FFDM03 needing sealed system repair. Confirmed compressor failure. Replaced compressor W11727248, access valve W11506635 and and dye drier WPW10143759. Pulled vacuum and held. Charged per spec and tested. Unit is now functioning properly. Customer will monitor. Job complete."

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived onsite to replace the oven spark module and oven thermostat. Pulled the unit out to gain rear access to the DSI board and oven sensor. Removed the defective spark module and thermostat and installed new replacement parts. Reassembled the unit and restored power. Tested the unit for proper operation and verified the oven ignites immediately without delay. Preheated the oven to 350?F and confirmed the unit reached temperature within normal preheat time with no error codes or abnormal operation observed. Unit is operating as designed. Job complete.

Arrived onsite for microwave/oven combo WOC54EC0HS20 needing internal bulb replaced. Replaced bulb W10886919. Replaced and tested. Unit is now functioning properly. Job complete

Arrived on site for ice machine not making ice. Power light keeps blinking. Tested and found bin thermistor at 0.2k ohms. Replaced bin thermistor. Ran diagnostics test. Verified operation. Call complete

Before arrival i called techline for assistance. Created ticket # 21912812. Arrived on site Perform water test on dispenser door. Dispenser door held water. Per GC Inspect ice chute inside door. Found possible air gaps. Used silicon to seal gaps. Advised customer of findings. Call complete

"Arrived on site. Powered unit on,icemaker sending constant voltage to valve,diagnosed a short in the icemaker housing,installed a new icemaker ran fill test passed no leaks,removed water from icemaker ran another fill test passed,repeated process,on 3rd fill all passed no leaks. W11729596"

"MVW4505MW1 Arrived on site for a washer, not washing. On arrival, the client stated it wasn't spinning. After further inspection, I saw the splutch has failed with missing teeth. I replaced the splutch assm. Calibrated then tested product is working as its designed with no water leaks visible from the main water supply."

"WFE540H0AS0 Arrived on site from previous visit to install parts. I installed the control board, sensor, and switch. Then I tested, the product is working as its designed."

"WTW4105SW0 Arrived on site for a washer shaking violently. On arrival, I saw the washers left leg was off balance. I adjusted, calibrated, and then tested the product is working as its designed no parts used. No water leaks visible from the main water supply."

"MMV6190FZ2 Arrived on site from previous visit to install parts. As I was removing the old door switches, I noticed the new door switches were different. As I looked up the part in marcone, they look like the new ones I have, but they are not matching the old ones. I spoke with my manager, and he recommended I call Whirlpool tech support. I called Whirlpool, and they gave me the door switch kit part#w11244490 . w11245690 Case# 21912421. I ordered two and rescheduling client for next available date. Returning parts are needed.; ordrng 2 W11244490 (Door switches)s"

"F8E1 f3e1 pressure failure F9E1 long drain NTW4516FW4 Arrived on site for washer not draining. On arrival ,I ran diagnostic and found error codes F3E1 , pressure failure. F9E1 long drain a failed control board. Part wasn't sent with me .I ordered the control and returning parts just in case. Office, please reschedule the client . No water leaks visible from the main water supply. ; ordrng 1 W11603811 (Control board)"

"So what i've done site for microwave needing w 11226997 and w 11363946. On arrival installed, both parts and found unit working as design call complete."

"Arrived on site for washer needing w11481722 actuator, and w11603811 control. I found u it working as designed dieth no leaks once parts were installed. Call complete"

"Arrived on site for washer MVW5435PW0 to install previously ordered parts. During disassembly spanner nut is seized on shaft. I used penetrating oil and was able to remove it but is damaged. After many attempts and using penetrating oil, cannot pull basket from gearcase. It is seized on. Attempted to remove gearcase but is also seized. Need to have complete rebuild. Ordering tub, spanner nut. Office to reschedule tub filter, filter screw and spanner nur; ordrng 1 W11219115 (Tub) and 1 W11568797 (Filter) and 1 WP8533928 (Screw) and 1 W11551646 (Spanner nut)"

"Vent hood UXT5236BDS. Customer stated the fan was really loud. Removed grease trap and top panels; checked fan motor, which was making a slight humming noise. Replaced fan motor w10416839. Retested; fan sounds normal and within all specifications. Customer asked about oil dripping from vent hood. Informed customer that grease trap is saturated and needs removal for cleaning, along with top panels, on a regular basis. Excess oil can cause poor ventilation and saturate the vent fan motor and blade, leading to other issues. Vent hood is working as intended."

"Arrived on site for leaking drain hose . Found hose leaking in back of unit . Handyman on site , dishwasher pulled out from cabniet , cleaned up any possible water damage . Unable to determine failure on hose . Replaced hose . Ran diagnostics got nomerror codes . No water leaks detected at time of service. Unable to reinstalled dishwasher due to titles missing from tiles removed to get unit out . Handy man will reinstall unit . Job complete."

"Arrived onsite for W8TXNGZBB01, no cool. Found full charge, bad compressor no leak. replaced the compressor W10822653, access valve w11506635, drier wpw10143759. Inspected joints, pulled vacuum and charged to spec. Good heat exchange and low side pressure at 0psi. All checks good."

Arrived onsite for unit not heating. Upon arrival customer stated there are delays in the hood light button and the air fry doesn't work that well. Customer also stated there are power losses about 2 times a week. Unit was operating as designed during time of service but spoke with PR and we are to replace the hmi and main control as there is a communication issue between the two. Ordering W11646020 dor stnls and return with all parts. Office to RS.; ordrng 1 W11646020 (Dor sntls)

Arrived onsite for dishwasher not draining. I can hear the drain pump working but no water pulling through. I inspected the disposal and found a clog present not allowing water to flow. I cleared the clog and unit now drains. I advised customer to use a disposal cleaner to prevent this from occurring. Call complete. No leaks or parts used.

Arrived onsite for dryer cutting off. I ran the unit for 20 minutes and no cutoff occurred. Entered diagnostics and no errors stored. I advised leasing due to customer not present that they could be seeing the unit cutting off due to the sensors reading that there is no moisture in the drum (dryer sensors by filter.) Couldn't replicate issue and unit operates as designed. Call complete.

Arrived onsite for WRT318FZDM1unit B. Both doors are needed for cosmetic. Replacement fridge door damaged in box with small dents. Ordering doors to complete. Repaired condenser fan noise with housing adjustment. W11575716 no signer available ; ordrng 1 LW10638683 (Freezer door) and 1 W11178521 (Nameplate) and 1 W11575716 (Fridge door)

"Arrived to 5308 for unit not cooling properly. Upon arrival, checked all mechanical parts and it was running properly. Proceeded to expose evaporator and found full frost pattern. All thermistors and temperature sensor are reading normal. Tenant stated the RC will reach lower temperature at times. Proceeded to change defrost settings to Basic Mode. Found no other issues. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

"Arrived on site for unit tripping breaker. Upon arrival, customer stated unit still trips after builder came out to replace breaker, receptacle and conduit. Proceeded to remove ground and perform burn off for 30 minutes. After 30 minutes, installed ground back onto unit and retested. Unit did not trip. Unit is pulling 10.1 amps bake and 14.7 amps for broil. Called techline and spoke with George SR#21912802 and stated if unit tripped after installing ground back after burn off, replace bake, broil elements and control. If the unit does not trip, then the unit will have no issues. Unit did not trip. Unit is functioning as designed. No parts needed"

"Arrived on site for rust on front door near vent grille. Upon arrival, ran diagnostics and found sump assembly area making noise when wash motor is running. Next visit will need to replace pump&motor assembly and outer door. Otherwise, unit is working normally. Confirmed with Claims Thread the rust on door is covered. Ordering W11416362 pump&motor, W11550888 lower spray arm, W11662107 diverter disc and W11568785 grate. No water leaks detected at this time. No parts replaced. Office to reschedule ; ordrng 1 W11416362 (Pump&motor) and 1 W11550888 (Lower spray arm) and 1 W11662107 (Diverter disc) and 1 W11568785 (Grate)"

"Arrived onsite for unit leaking. Found no errors and ran a diagnostic cycle. No leaks occurred. Inspected drain hose, vent, and bellow and no signs of tears or leaks. Ran a quick wash cycle and watched in case the dispenser was leaking. No leaks occurred after full cycle. Unit is operating as designed and no leaks present during service. Call complete."

"Arrived onsite for vertical freezer not cooling. I confirmed unit is DOA. Customer stayed he tried changing temp settings or turning cooling on/off but nothing happens. I found the control leds not displaying and no response to turning cooling on or off. Checked voltage and found 120vac going to the control, just in case I checked the door switch and found correct voltage when open and 0 when closed. Control has failed. Replaced W11648650 CONTROL BOX and powered unit on. Unit kicked on and confirmed it's starting to cool and leds are responding. Call complete."

WTW4307SW0 arrived onsite for Broken door latch following an off balance load. Latch clicking until failure wash will not run. Ordering latch and tub ring wich is detached and control just in case. No parts. No leaks at timemof service. ; ordrng 1 W11712570 (Tub ring) and 1 W11414731 (Lid lock) and 1 W11734312 (Control)

"Arrived to 3407 for door latch code. Upon arrival, found door not latching. Proceeded to replace W11565030 latch. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

Arrived on site to inspect dishwasher model WDF530PAYM6 making noise during operating and having a burning smell. Upon further inspection I ran the dishwasher and noticed something was caught in the sump area. I drained the water out and found two large pieces of glass at the bottom of the filter of the sump. I checked for damage and did not find any damage to either pumps or sump or hoses. I cleared all the debris and ran another test and found the inlet valve was making a high pitched noise. I replaced the inlet valve and ran another test and the dishwasher is now operating as designed and the heater is operating as designed. No water leaks observed during service. W11175771

"Arrived on site to inspect dryer model MGDB880BW0 not drying. Upon further inspection, I ran an airflow tester with tester and found that there was bad airflow. I removed the hose and checked the airflow out of the dryer to determine where the blockage was. I found that the airflow from the dryer is good but there is a blockage in the house vent. I informed the customer that the vents are restricted and preventing the dryer from operating optimally. I verified that the dryer is heating and igniting properly. No parts installed."

"Arrived on site to inspect microwave model WMH31017HS12 surface light staying on, or burning out. Upon futher inspection I checked the socket and connections. I found that the socket and control are operating as designed. The maintenance replaced the build and I found it to be operating fine and showing no issue. Its possible that the bulb was not pushed in all the way. The unit is now operating as designed."

Arrived on site to replace previously diagnosed harness with lenses replaced and tested unit is now running as designed job complete installed W10617592

"Arrived on site to test unit for water dripping into basket when not in use, tested unit found water valve not sealing properly, replaced valve and tested unit is now running as designed no leaks detected job complete installed W11513255"

Arrived on site for refrigerator WRB322DMBM05 to install previously ordered freezer door gasket . Installed new gasket W10443316. Used heat gun to form gasket. Leveled refrigerator. Unit is operating as designed. Job complete

Arrived on site for a washer WTW5000DW2 shaking. I found the gearcase is leaking alot of oil causing the issue. When i removed the washplate the threaded stud stayed on the gearcase. Im ordering a W10752283 washplate further return visit. Advised the customer not to use the machine until it's repaired. No leaks detected while on site ; ordrng 1 W10752283 (Washplate)

"Arrived on site for an oven WOC54EC0HS20 restarting. I verified the issue and replaced the console w11600321. I cycled the power 3 times. Found everything is working except the light in the microwave. I'm ordering a console w11600321, W11193483 lamp and W11033422 interlock for the return visit. Office will need to reschedule. ; ordrng 1 W11193483 (Lamp) and 1 W11033422 (Interlock) and 1 W11600321 (Console)"

"Arrived on site to diagnose range WFES3530RS0 tripping breaker when heating. Tested unit and attempted to burn off. Unit tripped during burnoff within 3 minutes. Found bake element to be old style element without coating. Replaced with new bake element W11182108. Reattempted burnoff with new element and verified proper operation. Customer leaving unit running for 2 hours at 500 degrees. Called findings into safety, SR21852928."

"Arrived on site to follow up on leaking WDT750SAKZ0 dishwasher. Installed gasket W11483553 and observed unit running. After about 20 minutes, found drip from front left corner. Pulled unit out and discovered water dripping down side of door. Adjusted new gasket W11483553 and tweaked hinge slightly to hold door better closed. Ran cycle again; leak resolved. Advised customer that if issue returns, left hinge and inner door will need replacement. No water leaks observed post service."

"Arrived on site to inspect washer WTW8127LC0 noises. Upon further inspection, the customer advised that the unit was loud when spinning. I turned the basket by hand, and it made a rumbling noise, indicating that the gearcase is bad. I placed the unit in diagnostics, showing no error codes and tested. When the unit began to spin, the rumbling became even louder. I tilted the unit back and found gearcase oil on the rotor. I removed the rotor and found more oil on the bottom side of the rotor. I inspected the clutch and slider and found minimal rubbing on the clutch. I advised the customer of my findings and removed and replaced the gearcase, slider, and clutch, then calibrated the unit. Retested in diagnostics, and the unit is operating as designed. No water leaks observed during service, job completed. W11449841, W10754448, W10834521"

"Arrived on site to inspect washer WTW6157PW1 noises. Upon further inspection, the customer advised that the unit makes a constant squeaking noise during agitation and spin. I placed the unit in diagnostics, showing no error codes and tested. The unit operated as designed with no unusual noises. I tilted the unit back and gained access to the stator, slider, and clutch by removing the rotor/bolt. I inspected the parts and found no damage or gearcase oil. I reassembled and placed it back in its space. The customer provided four large bath towels, and I performed a wash cycle on the Quick Cycle selection with a Medium Deep Water selection. The unit completed the cycle and never failed and did not duplicate any abnormal noises. I advised the customer of my testings and recommended they take a video of the noise should the unit make the noise again. I made recommendations for use and care as well as detergent use. Unit is operating as designed, and no water leaks were observed during service. No parts installed, job completed."

"Arrived on site for a dishwasher model WDT730HAMZ1 that won't start a cycle. Inspected unit and work area. The customer stated that the start button will not activate, but all other buttons work. I tested the unit and confirmed the issue was with the control. I replaced the control W11683480 and tested the unit in an auto test. I found the unit working and operating as designed with no leaks present during service. Call complete"

"MVW6500MW0 Arrived on site for a washer, not despenseing fabric softener. On arrival, I calibrated and then tested on quick wash with the fabric softener on. The product is working as it designed with no parts used and no water leaks visible from the main water supply ."

"Arrived on site for microwave not bright enough for customer in the inner liner. On arrival i found led strip is working as designed and due to the dark tint of the door its not possible to brighten the inner bulb for better visibility of food. I reported findings to tecnline case#21886103. Due to the interior gray paint of the unit and the dark black stained glass on the door it is not possible to brighten the light through the door per Technician and tech line and unit is working as design call, complete."

"Arrived on site for refrigerator needing new ice maker. On arrival, I confirmed previous diagnosis, but during repairs, I found the fill tube wasn't frozen but the valve wasn't opening up to release water. I replaced w11482383 valve amd w11658802 ice maker. Tested unit and found no leaks, and it working as designed call comple."

"Arrived on site for refrigerator not making ice. On arrival, I confirmed failure and found e five and test 56. I found the filtube was not frozen over, and the ice maker could harvest and test fifty seven with ice in the tray. Hi, verified, temperatures were at zero in the freezer and around thirteen degrees in the ice bucket. I replaced ice maker and found no leaks and unit working as designed.And reset fridge and found no error codes.Call complete."

"Arrived onsite MVWC565FW2 for not washing and found unit would not agitate found actuator failure, repaired by replacing actuator with updated part w10913953. Tested and calibrated, actuating function is restored. Unit is now operating as designed. No leaks at time of service."