Near Austin, TX 78730
Cliff
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL KSSS42DW Arrived on site to diagnose a refrigerator that is leaking anytime the water is turned on. Tested unit and found water line coming to refrigerator has small pinhole causing very slow leak behind unit. Unit has been leaking for sometime and has damage flooring and walls. Damage was documented through Quicpics. Homeowner will need a plumber to replace water line as it is not part of the refrigerator. No further repairs to be done by Appliance Express at this time.
Near Austin, TX 78759
Scott
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL ED5FHEXVS04 "Arrived on site for fresh food freezing . Found thermostat failing . Replaced thermostat no water leaks detected at time of service . Job complete"
Near Dripping Springs, TX 78620
Luis
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WUW35X24DS "Gate code 3332Arrived on site for no cool. Powered unit on,removed evaporator cover compressor and fans running no frost forming on evaporator found some corrosion on heat exchanger diagnosed leak in system. Unit will need compressor,evaporator,heat exchanger and a uv drier. Parts covered under manufacture extended warranty labor not covered.
Near Lampasas, TX 76550
Arthur B.
Job Details: 10/26/2018
DRYER ROPER RED4640YQ Arrived onsite for customer complaint of dryer not starting. Checked incoming voltage and found 240V. Removed back panel and and checked continuity on thermal fuse. Found n continuity. Removed and replaced thermal fuse. Reassembled and tested unit. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near New Braunfels, TX 78132
Robert
Job Details: 10/26/2018
RANGE WHIRLPOOL WOS51EC7AS04 Arrived on job to replace fuse. After replacement test oven for heating.
Near Austin, TX 78759
Scott
Job Details: 10/26/2018
REFRIG/SIDE-BY-S WHIRLPOOL WRS970CIDH00 Arrived on site for leaking fridge . Found fresh food drain tube clogged with rust from drip pan . Ordering drip pan and drain tube fresh food . No other water leaks detected at time of service . Autho . Please call to set return visit .; ordrng 1 AUTHO and 1 W10862105 (DRAIN TUBE ) and 1 W11162078 (DRIP PAN )
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/26/2018
REFRIGERATOR GE GSH25KGMCCC Arrived onsite to install heater to SxS refrigerator from prior visit’s diagnosis. Removed evaporator cover and removed defective heater. Installed new replacement. Did not need to defrost evaporator since did frost up as bad as last visit. Reassembled and powered unit. Unit is now cooling and maintains temperature as intended. Full bin of ice as well. All water connections were dry at time of service.
Near Killeen, TX 76541
Arthur B.
Job Details: 10/26/2018
RANGE FRIGIDAIRE FFGF3023LWE "Arrived onsite to install new control,overlay,RF valve,and safety valve. Removed all parts and installed new replacements. Reassembled. Tested unit. All burners and oven work as intended. No other issues found. No gas leaks detected at time of service."
Near Austin, TX 78754
Scott
Job Details: 10/26/2018
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site for both front burners not working. Found receptacles melted . Checked switches , both checked normal . Replaced right and left elements , and blocks . Tested both burners all checked good . Will have to call tech line , center was closed at time of service . Job complete.; saved tckt"
Near Killeen, TX 76542
Arthur B.
Job Details: 10/26/2018
DRYER WHIRLPOOL WED7500GW0 Arrived onsite for customer complaint of dryer not heating recurring issue. Checked incoming voltage and found only 120V. Checked breaker and found one pole tripped. Reset breaker and tested unit. Found still no heat. Checked continuity on cutoff. Found no continuity. Removed and replaced cutoff. Reassembled and tested. Dryer now heat and tumbles as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78732
Cliff
Job Details: 10/26/2018
REFRIGERATOR GE ZISS420DRJSS Arrived on site to replace inverter for compressor. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Copperas Cove, TX 76522
Steve C.
Job Details: 10/26/2018
RANGE MAYTAG WGE745C0FS00 Arrived on site to use the touch up paint per whirlpool for the upper oven. Used the touch up paints and unit is working properly.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW5000DW0 Arrived onsite for customer complaint of top load washer making loud screeching noise when spinning. Tested unit and found inner basket wobbling around when spinning. Also could hear gearcase grinding as well. Unit will need new inner basket and return with gearcase and washplate. Advised customer that AIG must approve parts before we can return. OF to R/S. All water connections were dry at time of service.; ordrng 1 W10752719 (basket)
Near Killeen, TX 76542
Arthur B.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL ED5FHEXVB01 Arrived onsite for customer complaint of SxS refrigerator to cooling since compressor was replaced. Used UV light and found dye coming from copper line inches cabinet that leads to evaporator. Attempted to add Freon and could hear hissing from inside cabinet. Also found compressor hot to touch. Advised customer that unit can’t not be repaired due to leak in cabinet. Advised that AHS will be in contact regarding further steps. Unit is unplugged and water disconnected.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW7040DW0 "Arrived onsite for customer complaint of top load washer leaking oil and making loud popping noise when engaging to spin. Customer was able to show garments of the possible stain. Advised that could possible soap stain. Ran calibration and did find that clutch took a long time to engage. Found unit will need new clutch. P&L are as follows; W10754448 (Clutch) Customer advised that company that moved item is coming out to access damage to washer and will advise if the will replace. Customer will callback to advise to proceed. No work performed today. All water connections were dry at time of service.; saved tckt"
Near Austin, TX 78732
Cliff
Job Details: 10/26/2018
OVEN GE ZET1SM2SS gate code 0967. Arrived on site to diagnose an oven that is not registering temperature. Tested unit and found control board locked out and reset control. After resetting control at breaker panel is not functioning properly. No further repairs are needed at this time.
Near Burnet, TX 78611
Thomas L.
Job Details: 10/26/2018
DRYER MAYTAG MEDC215EW1 "Checked dryer for a load noise condition. Turned unit on, observed unit while operating, detected noise. Found screw and bracket on heater duct loose, which was causing the noise. Fastened components, reassembled, and turned unit on. Dryer operating properly at this time. Vent was clean"
Near Austin, TX 78734
Cliff
Job Details: 10/26/2018
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to replace upper rack rails and pump for dishwasher. Replaced all parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78734
Cliff
Job Details: 10/26/2018
ICE MACHINE WHIRLPOOL KUIC18PNZS0 arrived on site to diagnose an ice machine that will not turn on. Tested unit and found external drain pump failed causing unit not receive power. Replaced drain pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Killeen, TX 76549
Steve C.
Job Details: 10/26/2018
REFRIGERATOR GE GSE25HGHBHBB Arrived on site for the unit has excessive frost build up in the freezer. Tested the unit and found the freezer gasket is warped. Unit is freezing and cooling properly. Will need to order the freezer gasket.; ordrng 1 Wr24x20455 (gasket)
Near Wimberley, TX 78676
Robert
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL GU1200XTLS2 Arrived on job for complaints of not washing. Found Control damaged. Replaced control and test. No leaks detected
Near Kyle, TX 78640
Robert
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on job for complaints of warm temperature in refrigerator. At the time temperature normal,customer said they unplugged for about a minute and the temperature returned to normal. Replaced control. No leaks detected"
Near Leander, TX 78641
Paul
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher that the detergent remains in the dispenser at the end of the cycle. I found detergent in the bottom of the tub when I arrived. I ran diagnostics and found the fill valve humming but no water was entering the machine. I found the installers didn’t turn the wall valve on. I turned the valve on and ran the diagnostics cycle. The unit is working as designed. I checked the unit for water leaks and there were none present. All water connections were dry at the time of service. I went over use and care of the machine with the customer. Call complete.
Near Leander, TX 78641
Paul
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW7300DW1 Arrived onsite for the washer with an F5E3 error code. I found a different model and serial than what was dispatched. I Skyped the office. Selina gave the go ahead to repair the unit. I verified the error code in diagnostics. I tested the main control and both test passed. I replaced the door latch and tested the unit on manual door lock and the locked opened and closed as designed. I ran test 51 and all test passed. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
Paul
Job Details: 10/26/2018
WASHER WHIRLPOOL LSR6332KQ0 Arrived onsite for the washer that will not drain or spin. I found the lid switch open because the switch housing had separated from age. I replaced the lid switch and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Leander, TX 78641
Paul
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived onsite for the refrigerator that is leaking water out of the center drawers all the time. I found the drip pan had frozen over not allowing the water to go down the tube during defrost and fill up the bottom of the RC until it was coming out of the doors. I found a large air gap causing a warm air leak where the drain tube attached. I cleared the tube and sealed up the air gap. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Wimberley, TX 78676
Robert
Job Details: 10/26/2018
MICROWAVE KITCHENAID KMBS104ESS00 "Arrived on job for complaints of no power. Check fuse,good, control has 120v in but not out. Part not showing as available office to schedule. ; ordrng 1 WPW10591452 (cntrl-elec)"
Near Leander, TX 78641
Paul
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for the washer that will not spin. Mr stated the unit goes into rinse and try’s to rinse but then goes back to wash instead of spin. I checked stored error codes and found an F8E1. I ran diagnostics and found the cold side of the fill valve hardly letting any water in. I checked the inlet screen and found some debris in the screen. I cleaned the screen out and tested the unit again with the same results. I changed the valve and retested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Buda, TX 78610
Robert
Job Details: 10/26/2018
RANGE GE JBS55DM5BB Arrived on job to replace switch. After replacement of parts found other switch needs replacement as well. Customer request after noon.; ordrng 1 WB24T10146 (range surface elemen)
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for leaking ice maker, removed all frozen water from RF and Ff, R&R inlet valve and ice maker and tested good no leaks on site"
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/26/2018
OVEN JENN-AIR JMW3430HP00 "Arrived on site for stuck key error, not allowing any use of unit, unit will need new console, console is high priced and customer is going to call Jen air in hopes of a concession.
Near Austin, TX 78727
Joseph C.
Job Details: 10/26/2018
DRYER WHIRLPOOL MEDX655DW1 "Arrived on site for “unit not starting, again” complaint. Inspected unit and found start button broken free from mounting. Reinstalled start switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Buda, TX 78610
Robert
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on job for complaints of leaks. Found the sump previous install damaged. ; ordrng 1 WPW10671941 (pump&motor)
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
REFRIGERATOR JENN-AIR JFFCC72EFP02 arrived on site. Check for no ice issues. Ran diagnostic test and found fill tube Iced over. Found fill tube heater wire broken. Will need fill tube heater assembly and icemaker for back up. Expart part. Office to reschedule; ordrng 1 W10917894 (FILL TUBE HEATER) and 1 W11262316 (ICEMAKER )
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
REFRIGERATOR JENN-AIR JFFCC72EFP02 arrived on site. Check for no ice issues. Ran diagnostic test and found fill tube Iced over. Found fill tube heater wire broken. Will need fill tube heater assembly and icemaker for back up. Expart part. Office to reschedule; ordrng 1 W10917894 (FILL TUBE HEATER) and 1 W11262316 (ICEMAKER )
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
REFRIGERATOR JENN-AIR JFFCC72EFP02 arrived on site. Check for no ice issues. Ran diagnostic test and found fill tube Iced over. Found fill tube heater wire broken. Will need fill tube heater assembly and icemaker for back up. Expart part. Office to reschedule; ordrng 1 W10917894 (FILL TUBE HEATER) and 1 W11262316 (ICEMAKER )
Near Austin, TX 78704
Derek S.
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to check unit for no ice production, Mrs informed if she resets the power to unit it will start making ice for about week, I checked icemaker error codes and unit had zero error codes, at the time of service ice box fan was not running, I was able to get fan to run in service test and it remained on after exiting service test, also found icemaker fill tube freezing, I did speak with techline and they recommend to replace interface controlR
Near Austin, TX 78704
Derek S.
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to check unit for no ice production, Mrs informed if she resets the power to unit it will start making ice for about week, I checked icemaker error codes and unit had zero error codes, at the time of service ice box fan was not running, I was able to get fan to run in service test and it remained on after exiting service test, also found icemaker fill tube freezing, I did speak with techline and they recommend to replace interface controlR
Near Austin, TX 78729
Joseph C.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “filling, but not washing” complaint. Inspected unit and found power connection, at motor, loose. Reinserted connection into pump motor. Tested unit three times. All three times, it worked without a hitch. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/26/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site for actuator replacement, replaced actuator during test found the cam broken as well, ordering cam and called in office to put on my route for next day. No leaks on site ; ordrng 1 W10721967 (cam)"
Near Austin, TX 78723
Joseph C.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRS586FIEM04 "On site for “noisy operation” complaint. Inspected unit and found tape, on evaporator fan scroll to be overlapping gasket. Removed tape from gasket area and installed tape on new fan scroll. Reassembled unit. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW7800XW2 "Arrive do. Sore for complaints of pound noise and leaking, found water and gresse residue on unit and floor indicating failed seal causing bearing to go out. Needs new outer tub ASSY with driveshaft. Need CNOTE part auto and CNOTE office reschedule. No leaks on site, advised not to use unit; ordrng 1 W10193886 (tub outer)"
Near Kempner, TX 76539
Steve C.
Job Details: 10/26/2018
WASHER GE WJSR2070B4WW Arrived on site to replace the agitator and agitator coupling. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near , TX 78608
Steve C.
Job Details: 10/26/2018
DISHWASHER GE GHDT108V55WW Arrived on site to replace the lower spray arm. Replaced the part and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDF510PAYW6 "Arrived on site. Check for leaking issues. Found leak coming from drain pump. Replaced drain pump and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDF510PAYW6 "Arrived on site. Check for leaking issues. Found leak coming from drain pump. Replaced drain pump and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDF510PAYW6 "Arrived on site. Check for leaking issues. Found leak coming from drain pump. Replaced drain pump and cycled, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78744
Leonardo
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site to test unit for door being damaged. Found door damaged will need to order new door. Ordering new door black W11247223. Office to reschedule ; ordrng 1 W11247223 (DOOR BLACK )
Near Cedar Park, TX 78613
Lou
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KBSD608ESS00 "arrived on site to inspect built in refrigerator with ice build up in the fc section. Upon further inspection, found gapping in the cabinet liner area at the top of the fc section and using manufacturers approved silicone, I sealed the gapping all around the opening of the fc section. Found a small gap in the gasket and tech JS using his heat gun corrected the gap. Found no other issues with the unit at this time. No water leaks observed during service, job completed."
Near Temple, TX 76502
Arthur B.
Job Details: 10/26/2018
DISHWASHER GE GDF510PGJ0BB "Arrived to remove and replace control on dishwasher due to not starting. Removed bottom and removed control. Installed new replacement. Reassembled and tested unit. Unit now fills,washes,drains and heat as intended. All water connections were dry at time of service."
Near Belton, TX 76513
Arthur B.
Job Details: 10/26/2018
REFRIGERATOR JENN-AIR JFC2089BEP00 Arrived onsite for customer complaint of icemaker on french door refrigerator making too much ice. Found ice maker bail arm was not fully secured on ice maker. Properly installed icemaker bail arm to icemaker. Icemaker will now stop making ice when full. No other issues found. All water connections were dry at time of service.
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
COOKTOP JENN-AIR JGCP548WP02 Arrived on site. Made an attempt to make trim and front console flush as best as possible. Also installed foam tape around cooktop. Customer still not happy. Took picture on SD-QuickPic of trim and console area. Instructed customer we have done everything we can To install cooktop they way she wants it. Instructed cust they will need a professional installer to meet her demands. Instructed customer that she will need to get with customer care for resolution. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
COOKTOP JENN-AIR JGCP548WP02 Arrived on site. Made an attempt to make trim and front console flush as best as possible. Also installed foam tape around cooktop. Customer still not happy. Took picture on SD-QuickPic of trim and console area. Instructed customer we have done everything we can To install cooktop they way she wants it. Instructed cust they will need a professional installer to meet her demands. Instructed customer that she will need to get with customer care for resolution. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
COOKTOP JENN-AIR JGCP548WP02 Arrived on site. Made an attempt to make trim and front console flush as best as possible. Also installed foam tape around cooktop. Customer still not happy. Took picture on SD-QuickPic of trim and console area. Instructed customer we have done everything we can To install cooktop they way she wants it. Instructed cust they will need a professional installer to meet her demands. Instructed customer that she will need to get with customer care for resolution. No leaks present. Job complete
Near Manor, TX 78653
Joseph C.
Job Details: 10/26/2018
MICROWAVE GE JE1860WH03 "Arrived on site for “intermittent heating” complaint. Inspected unit and found burn spots all over interior of cabinet. Will need black and white paint. Will need capacitor and diode, as well. Office will need to set return schedule, due to paints being parts research. ; ordrng 1 PARTSRESEARCH (CAVITY PAINT (WHITE)) and 1 PARTSRESEARCH (CAVITY PAINT (BLACK)) and 1 WB27X10107 (diode (EXPART)) and 1 WB27X11033 (capacitor)"
Near Del Valle, TX 78617
Derek S.
Job Details: 10/26/2018
DRYER WHIRLPOOL WED92HEFW "Arrived on site and replace the drum due to dent causing mechanical failure, replaced lid due to dent, was able to adjust the bulkhead, unit is working as designed, dryer and duct free of lint at the time of service"
Near Del Valle, TX 78617
Derek S.
Job Details: 10/26/2018
DRYER WHIRLPOOL WED92HEFW "Arrived on site and replace the drum due to dent causing mechanical failure, replaced lid due to dent, was able to adjust the bulkhead, unit is working as designed, dryer and duct free of lint at the time of service"
Near Austin, TX 78747
Derek S.
Job Details: 10/26/2018
DRYER WHIRLPOOL MGDC215EW2 "Arrived on site to repair unit for not turning on, I found wall outlet had 0 volts, tripped breaker, I checked unit and found coins unit, removed the coins and verified operations, found house gas supply turned off, informed Mrs, unit is working as designed, dryer and duct free of lint at the time of service"
Near Austin, TX 78747
Derek S.
Job Details: 10/26/2018
DRYER WHIRLPOOL MGDC215EW2 "Arrived on site to repair unit for not turning on, I found wall outlet had 0 volts, tripped breaker, I checked unit and found coins unit, removed the coins and verified operations, found house gas supply turned off, informed Mrs, unit is working as designed, dryer and duct free of lint at the time of service"
Near Austin, TX 78704
Derek S.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF560SEYB00 "Arrived on site to repair unit for not cooling, found the evaporater motor defective not running covered in ice, replace motor and thermistor, cleared out all the ice, verified motor turned on, no water leak present at the time of service"
Near Austin, TX 78704
Derek S.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF560SEYB00 "Arrived on site to repair unit for not cooling, found the evaporater motor defective not running covered in ice, replace motor and thermistor, cleared out all the ice, verified motor turned on, no water leak present at the time of service"
Near Austin, TX 78704
Derek S.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDT710PAYM5 Arrived on site and replace the heater in control verified operations no water leaks present at the time of service
Near Austin, TX 78704
Derek S.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDT710PAYM5 Arrived on site and replace the heater in control verified operations no water leaks present at the time of service
Near Austin, TX 78723
Derek S.
Job Details: 10/26/2018
DRYER WHIRLPOOL WED70HEBW0 "Arrived on site and replaced the console and harness due to intermittent touch operations, Mrs informed that unit takes long to dry clothes, I informed her that when the unit does not vent correctly, moisture will accumulate on the interface and cause it to not work as designed, will need to have house duct professionally cleaned, dryer free of lint at the time of service ."
Near Austin, TX 78723
Derek S.
Job Details: 10/26/2018
DRYER WHIRLPOOL WED70HEBW0 "Arrived on site and replaced the console and harness due to intermittent touch operations, Mrs informed that unit takes long to dry clothes, I informed her that when the unit does not vent correctly, moisture will accumulate on the interface and cause it to not work as designed, will need to have house duct professionally cleaned, dryer free of lint at the time of service ."
Near Austin, TX 78737
Brandon
Job Details: 10/26/2018
RANGE GE JGP970SEK2SS "Arrived on site for customer complaint of unit sparking on its own. I could not get unit to reproduce problem, I instructed customer on proper cleaning of unit at switches. Tested good."
Near Austin, TX 78751
Joseph C.
Job Details: 10/26/2018
RANGE JENN-AIR JGRP548WP01 "Arrived on site for “F1E1 error code” complaint. Inspected unit. Checked voltages, at P6 connector and found them to be below 14VDC. Removed and replaced appliance manager. Tested unit to preheat temperatures, twice. Unit is performing as designed. No leaks detected, at time of service."
Near Elgin, TX 78621
Scott
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KFXS25RYMS4 "Arrived on site , replaced valve and supply line ( customer supplied ) . Tested dispenser , no water leaks detected at time of service . Job complete"
Near Elgin, TX 78621
Scott
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL GI5SVAXVB02 "Arrived on site , replaced control board . Unit is now responding via touch pad . Unit is fully functioning . No water leaks detected at time of service . Job complete ."
Near Bastrop, TX 78602
Scott
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer not starting . Found washer was starting , ran diagnostics 2 times . No error codes and unit ran both cycles complete . After talking some more with customer found they were having intermittent latch errors . Replaced latch . Tested unit again , all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78703
Derek S.
Job Details: 10/26/2018
DRYER WHIRLPOOL WED7500GW0 "Wrong part ordered, received a plastics housing, need facia, notifed office; ordrng 1 W11124268 (FACIA CHROME SHADOW)"
Near Austin, TX 78703
Derek S.
Job Details: 10/26/2018
DRYER WHIRLPOOL WED7500GW0 "Wrong part ordered, received a plastics housing, need facia, notifed office; ordrng 1 W11124268 (FACIA CHROME SHADOW)"
Near Bastrop, TX 78602
Scott
Job Details: 10/26/2018
WASHER GE GTW680BSJ0WS "Arrived on site for washer not draining . Found drain pump had failed completely . Mototrwas very hot and just humming. Ran diagnostics all checked good . No water leaks detected at time of service . Job complete ."
Near Kyle, TX 78640
Brandon
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for customer complaint of unit not making ice. Found ice box was 25 degrees, freezer product was 16 degrees, found freezer not going into defrost due to open bi-metal. Returning tech to install fan with wire harness that includes bi-metal, then test defrost in diagnostic mode before installing control board. Ordering wire harness and control. ; ordrng 1 WPW10514110 (motor evaporator) and 1 WPW10589838 (cntrl-elec)"
Near Austin, TX 78723
Luis
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Arrived on site for unit not cooling. Diagnosed unit not entering defrost cycle. Ohmed heater good,replaced main control and installed plastic thermistor to suction line. Powered unit on checked air flow checked frost pattern good."
Near Austin, TX 78730
Luis
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KFIS27CXMS2 "Arrived on site for no,water from dispenser. Found water filter not fully inserted to housing. Installed filter fully into housing tested water dispenser unit working as designed."
Near Round Rock, TX 78681
Paul
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived onsite for the refrigerator that the light and alarm cuts off when the door is still 1 3/4” open. Mr was concerned about the left RC door. I explained to mr that they advised shutting the left door first. I explained that the right door would close itself but the left door if not closed or let go of from the 90 degree angle would not completely close because of the friction created by the mullion. I changed the switch since it was a different style and the results were the same. The unit is working as designed. Call complete.
Near Austin, TX 78723
Luis
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KRFC302EPA00 "Arrived on site for leak at evaporator that was recently replaced. Per tech support (7723232348) will need to replace evaporator. Removed faulty evaporator assembly,installed new evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Repair covered under file 7723232348; ordrng 1 CNOTE (THIS 2ND REPAIR IS COVERED UNDER FILE#7723232348)"
Near Round Rock, TX 78665
Thomas L.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrivedon site for low water pressure at dispenser. Replaced housing again per manufacturer recommendation. This did not change the water pressure because The water filter is the problem. Customer will replace water filter. All water connections are dry.
Near Temple, TX 76502
Jerry C.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDT970SAHV0 "WDT970SAHV0 Arrived to instal both the control and sump assembly . After R/R parts, I checked the unit for proper operation. Unit operated as designed. No leaks observed during service test."
Near Round Rock, TX 78681
Paul
Job Details: 10/26/2018
REFRIGERATOR HOTPOINT HSM25GFTASA "Arrived onsite for the refrigerator that is making a noise like a slipping fan belt. I found the condenser fan motor causing the noise from the bushings going bad. I also found a lot of frost build up in the ice chute from the ice door not fully closing and sealing. Ordering 2EA. WR02X10098 REFRIGERATOR GROMMET, WR60X10220 REFRIGERATOR CONDENSER FAN MOTOR, WR60X10207 BLADE COND FAN ASM, WR17X11653 REFRIGERATOR DISPENSER DOOR FLAP - BLACK, WR02X10585 SPRING RECESS DOOR, & WR17X10706 CRANK DOOR RECESS. RS for Mon 10/29.; ordrng 2 WR02X10098 (REFRIGERATOR GROMMET)s and 1 WR02X10585 (SPRING RECESS DOOR) and 1 WR17X10706 (CRANK DOOR RECESS) and 1 WR17X11653 (REFRIGERATOR DISPENSER DOOR FLAP - BLACK) and 1 WR60X10207 (BLADE COND FAN ASM) and 1 WR60X10220 (REFRIGERATOR CONDENSER FAN MOTOR)"
Near Round Rock, TX 78681
Paul
Job Details: 10/26/2018
DISHWASHER GE PDW7880P00SS "Arrived onsite for the dishwasher with the door not sealing properly and leaking water. I found the left side receiver part of the hinge with broken spot welds that caused the door to fall and crack the front part of the tub, damage the inner door, and damage the lower tub seal. Ordering C-NOTES, WD08X10075 SEAL SHORT BOTTOM DOOR, WD31X10099 DISCONTINUED (INNER DOOR). I advised the customer not to use the machine because it will leak water in the condition it’s in.; ordrng 1 C-NOTES (NEED PARTS RESEARCH FOR THE TUB.) and 1 WD08X10075 (SEAL SHORT BOTTOM DOOR) and 1 WD31X10099 (DISCONTINUED (INNER DOOR))"
Near Austin, TX 78729
Cliff
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Arrived on site to diagnose a refrigerator that is not cooling properly. No to defrost failure caused by shorted control board and drain tube assembly needing to be installed on unit due to clogged evaporator drain. ; ordrng 1 W10619951 (drain tube) and 1 WPW10503278 (refer elect cont brd)
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/26/2018
DISHWASHER FRIGIDAIRE FGID2466QF4A FGID2466QF4A Arrived to inspect no power. The unit showed “42” and would not accept any commands. The service manual did not list that as a valid error code and I quoted the customer for the control
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL ED5VHEXTB01 "ED5VHEXTB01 Arrived to inspect no ice. I found the inlet for the ice maker was frozen over again and the internal elbow would require replacement due to it spraying and causing the water to freeze repeatedly. Per notes from the manufacturer, the 90 degree elbow is foamed in and cannot be replaced. Office to contact extended warranty to inform after verifying notes I left within SDQuickPic. No leaks observed during service."
Near Round Rock, TX 78665
Thomas L.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL GI6SDRXXY02 The customer is not home. Via the phone she told me the freezer light switch is not working. We will order the switch and return Tuesday per her request. She is also asking for p.m. She said she was aware of the 3 to 6 timeframe and that’s what she would like to have. I told her we would request p.m. and I would put notes that she wanted 3 to 6 PM but we were not able to guarantee that.; ordrng 1 WP12466115SP (light switch)
Near Manor, TX 78653
Wesley
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and found stuck switch. Restored switch function. Also leveled unit feet. All operating as designed after repair. No leaks. Advised customer on use and care.
Near Temple, TX 76504
Jerry C.
Job Details: 10/26/2018
REFRIGERATOR GE PSC23NGNABB "PSC23NGNABB Arrived to inspect no cool. The customer described an issue where cooling was lost for a few days and then returned after they found water on the floor. The fc door closer is not making contact at the last 1/2 inch of closure and the door can hang open. It is very likely the door did not fully close and then allowed ice to block airflow over the evaporator and then melted. Office to order door closer and cam and the defrost parts will be brought back, but are unlikely to be needed. No leaks observed during service. ; ordrng 1 WR02X10780 (cam,closure fzr blk) and 1 WR11X10010 (lever assy)"
Near Rogers, TX 76569
Jerry C.
Job Details: 10/26/2018
COOKTOP JENN-AIR JGD3536WS01 JGD3536WS01 Arrived for ignition issues. I found both the front left and front center burner electrode mounts requiring replacement. The hardware was corroded and the assemblies will require replacement. No gas leaks detected during service. ; ordrng 1 74007735 (burner asy) and 1 74007736 (burner asy)
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 WRF535SWHZ00 Arrived to inspect cooling issues in fc. I found the fc door mismolded and allowing air to enter the chamber and freeze the evaporator. The diffuser was making a loud rattle and will require replacement. Office to to order fc door in stainless and diffuser. No leaks observed during service. I advised the customer the door would take 6-10 weeks and the office will schedule. ; ordrng 1 W10910835 (dor-fip) and 1 WPW10594330 (control)
Near Austin, TX 78730
Cliff
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW57ESVW1 Arrived on site to diagnose a wash machine that is agitating before filling. Tested unit and found water switch failed causing miss reading of water level. Replaced water switch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.switch
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
COOKTOP KITCHENAID KICU569XSS00 Arrived on site. Took picture of model and serial number. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
COOKTOP KITCHENAID KICU569XSS00 Arrived on site. Took picture of model and serial number. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/26/2018
COOKTOP KITCHENAID KICU569XSS00 Arrived on site. Took picture of model and serial number. Job complete
Near Austin, TX 78702
Kevin
Job Details: 10/26/2018
REFRIGERATOR GE PYE22KELDS "Arrived on site and inspected refrigerator and found a crack waterline to the water filter housing. Used a union connector to correct the waterline and it is now operating properly And no longer leaking. No water leaks from connections at time of service, job complete."
Near Austin, TX 78705
Leonardo
Job Details: 10/26/2018
WASHER WHIRLPOOL WFC7500VW1 Arrived on site to test unit for noise. Kevin and chase spoke about unit chase will add more notes and parts. ; saved tckt
Near New Braunfels, TX 78130
Robert
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on job for lights not working. Found light test for door switches failed #17 replace control for lights and main control. Still not working call TEC line #7723279671 they recommend replacement of switches for pantry doors. Mullion not closing correct will needs hinge.; ordrng 1 W10612142 (adapter) and 1 W11122872 (hinge-door) and 2 WPC3680310 (light switch)s
Near , TX 78653
Wesley
Job Details: 10/26/2018
DRYER WHIRLPOOL WED4850HW0 A river on site and found all heater circuit components with proper continuity. Heater and cutoffs and fuse. Replaced timer and rotary switch and cutoffs just Incase. Still no heat. Ordering start switch and door switch and motor and returning with heater. ; ordrng 1 279827 (motor!dryer) and 1 CS (PLEASE REVIEW) and 1 WPW10446920 (switch-pts) and 1 WPW10569603 (switch-dor)
Near Killeen, TX 76542
Steve C.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site to replace the freezer door due to being warped. Replaced the door and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78726
Cliff
Job Details: 10/26/2018
ICE MACHINE KITCHENAID KUIA18PNLS11 Arrived on site to diagnose a ice machine that is not cycling properly and clean light will not turn off. Found water level sensor shorted out causing failures. Water level sensor will need to be replaced to complete repairs. Return date is set for 10/29/18.; ordrng 1 WPW10548509 (sensor)