Near Buda, TX 78610
Kevin
Job Details:
07/03/2019
DRYER WHIRLPOOL WED7500GC0
"Arrived on site found customer is experiencing dryer not staying hot during the length of the cycle. Replaced thermostat and spoke with tech line and they also recommended replacing the control board. Verified moisture sensor is operating properly through diagnostic cycle. No lint found in unit at time of service, job complete."
Near Austin, TX 78754
Scott
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"Arrived on site door swings wide open will need to order hinge , shim , and door thimble . No water leaks detected at time of service . Please call to set return visit . ; ordrng 1 4387828A and 1 W10922216 (HINGE TOP) and 1 WP2182181 (thimble)"
Near Georgetown, TX 78633
Joel G.
Job Details:
07/03/2019
DISHWASHER WHIRLPOOL WDT720PADM2
Arrived on site to diagnose dishwasher not washing. Verified motor error and 120 vac to it. Replaced motor sump assy and verified operation and no water leaks at time of svc call.
Near Round Rock, TX 78681
Joel G.
Job Details:
07/03/2019
DISHWASHER KITCHENAID KDFE104HPS0
"Arrived on site to diagnose dent on front panel. Apart front front panel being dented, the inner door panel is dented, installation hardware is missing, lower panel clips are missing also. upper cover is damaged. Need all parts to complete repair No leaks detected.; ordrng 1 W10908291 (door-inner) and 1 W11231156 (panel) and 1 W11252795 (cover) and 2 WP308685 (screw)s and 2 WP8269145 (brckt-mtg)s and 2 WPW10503548 (retainer)s"
Near Spicewood, TX 78669
Paul
Job Details:
07/03/2019
OVEN WHIRLPOOL KDRS467VSS05
Arrived onsite for the range with the oven door locked. I found the door latch defective and not opening up to the fully open position. I replaced the door latch and tested the door. The door is working as designed. Call complete.
Near Austin, TX 78729
Andy
Job Details:
07/03/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived on site for dishwasher motor will not start. Tested and inspected unit and found failed motor sump assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78717
Tyler B.
Job Details:
07/03/2019
MICROWAVE WHIRLPOOL WMH53521HZ2
"Arrived onsite for unit door not closing properly, found door hinges slightly bent causing door to sag. Was able to vent back to correct and tested good, found door ligh not coming on, replaced interlocks and tested good"
Near Lorena, TX 76655
Arthur B.
Job Details:
07/03/2019
ICE MACHINE KITCHENAID KUIS18PNZB0
"Arrived onsite for customer compliant of icemachine not making ice after external drain pump install. Tested unit and upon inspection, found condenser fan motor not moving. Found was not connected. Connected fan motor. Tested unit. Found fan now working and ice being produced. No other issues found."
Near Driftwood, TX 78619
Robert
Job Details:
07/03/2019
WASHER MAYTAG MVWX655DW1
Arrived on job for complaints of noise. Found the wash plate damaged. Replaced wash plate. No leaks detected at time of service
Near Austin, TX 78752
Scott
Job Details:
07/03/2019
RANGE MAYTAG MGR5775QDS
"Arrived on site for oven not igniting . Found bake igniter not working . Ordering igniters onlynwill use bake .. Nongas leaks detected at time of service ..; ordrng 1 74007498 (igniter,oven) and 1 WP7432P136 (IGNITER)"
Near Cedar Park, TX 78613
Tyler B.
Job Details:
07/03/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
"Arrived onsite for u it with stops missing, replaced stops and tested good."
Near Kyle, TX 78640
Leonardo
Job Details:
07/03/2019
RANGE WHIRLPOOL WFC150M0EB3
Arrived on site to test unit for element not turning red all the way. Test unit and found burner to be new burners with regulators on it making burners not turn red anymore. Job complete.
Near New Braunfels, TX 78132
Kevin
Job Details:
07/03/2019
REFRIGERATOR JENN-AIR JIM158XYRS2
"Arrived on site and found service call should be on the ice machine not the kitchen refrigerator, found residue customer is referring to is just calcium deposit, Took a picture. A filter did not come with the ice machine and the builder will request one from Jenn air or from the retailer. Reported customer experience to techline, No water leaks detected at time of service, job complete"
Near Dripping Springs, TX 78620
Robert
Job Details:
07/03/2019
DISHWASHER WHIRLPOOL WDF550SAHS
Arrived on job for complaints of door not closing. Confirmed washer leaks because door not properly closed. Part of frame interfering with door not installed on dishwasher correctly. Removed and correctly installed frame. After test operation. No additional leaks detected at time of service.
Near Bastrop, TX 78602
Steve C.
Job Details:
07/03/2019
DISHWASHER GE GDT545PSJ6SS
Arrived on site for the unit is leaking water. Tested the unit and found the water leak is coming from the fill valve port on the side of the tub. ordrng 1 RESEARCH (FILL TUBE BLK) and 1 RESEARCH (PORT SIDE TUB )
Near Austin, TX 78744
Luis
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL ER8YHMXSL00
"Arrived on site for failed condenser fan motor. Installed new fan motor,powered unit on condenser fan powered on unit working as designed."
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
07/03/2019
REFRIGERATOR KITCHENAID KSCS25FTSS02
Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found dispenser motor and dispenser control board shorted out. Both parts will need to be replaced to complete repairs. ordrng 1 WP2252130 (motor) and 1 WP2303843 (cntrl-elec)
Near Austin, TX 78734
Andy
Job Details:
07/03/2019
DRYER MAYTAG MED5630HW0
Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Bastrop, TX 78602
Steve C.
Job Details:
07/03/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02
Arrived on site or the unit is not making ice. Found the icemaker will cycle but will never fill up with water. Tested the icemaker from L and V And the icemaker filled up with water. Found the icemaker is defective. Replaced the icemaker and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78744
Luis
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV00
"Arrived on site for not dispensing ice. Found damaged bin,replaced bin assembly tested dispenser found impeller stripped on auger motor,unable to remove impeller or motor will need to order housing assembly and return with impeller and motor; ordrng 1 W11378860 (SPACER ) and 1 WPW10309864 (DIVIDER )"
Near Lago Vista, TX 78645
James
Job Details:
07/03/2019
RANGE WHIRLPOOL W5CE3024XS00
Arrived on site and tested operation. I found that the cooktop on light constantly illuminated. Tested switches and found front right burner switch has failed. Installed new switch and tested. Unit tests good. Job complete
Near Del Valle, TX 78617
Scott
Job Details:
07/03/2019
RANGE WHIRLPOOL WFC130M0AB0
Near Cedar Park, TX 78613
Tyler B.
Job Details:
07/03/2019
REFRIGERATOR KITCHENAID WRV986FDEM
"Arrived onsite for unit not cooling. Found evap with extreme ice build up, building over 6”, due to extreme build up, advised Custer to unplug unit closer to 48hrs. Signed waiver, advised of towels along edges,
Near Bastrop, TX 78602
Steve C.
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00
Arrived on site for the unit is not making ice. Tested the unit and found icemaker will not rotate. Replace the icemaker and test the unit. The icemaker cycled and filled up with water. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78681
Thomas L.
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRF995FIFZ00
Arrived on site for no cool condition. Found fresh food section at 47 degrees with no ice build up. Found freezer section at 3 degrees. Found fresh food evaporator fan cutting on and off. Tapped control and fan would stay on constantly. Replaced control. Spoke with Dave at techline about condition.
Near Georgetown, TX 78633
Joel G.
Job Details:
07/03/2019
DISHWASHER KITCHENAID KDFE104HBL0
Arrived on site to diagnose dishwasher or washing. Ran diags and found motor error. Verified 120 vac to it. Replaced motor pump assy and verified operations. Verified no water leaks at time of svc call.
Near Austin, TX 78738
Paul
Job Details:
07/03/2019
DISHWASHER WHIRLPOOL WDF330PAHS0
Arrived onsite for the dishwasher to replace previous diagnosed parts. I replaced both hinge pads. The door is working as designed. Call complete.
Near Leander, TX 78641
Jonathan S
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Arrived on site to install previous diagnosed parts. Removed shelves to access ladder, removed ladders and installed new. Removed right RC door and installed new door and name plate. Tested door operation. All tested good, no water leaks present."
Near Dripping Springs, TX 78620
Robert
Job Details:
07/03/2019
WASHER KITCHENAID KUDC10FXSS6
Arrived on job for complaints of some buttons not working. Found Control panel not working properly. After replacement test operation. No leaks detected at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details:
07/03/2019
REFRIGERATOR LG LFXS29766S/00
Arrived on site and removed low capacity compressor. Attempted to change the front user interface but it would not dislodge from the door. Contacted the manufacturers technical assistance line who instructed me how to remove it but it still would not snap loose.
Near Georgetown, TX 78633
Thomas L.
Job Details:
07/03/2019
DRYER KENMORE 796.8137321
Arrived on site for preventative maintenance check. All operations were normal. Vacuumed out Dryer and 1st part of house vent hose.
Near Austin, TX 78731
Andy
Job Details:
07/03/2019
OVEN KITCHENAID KODE500ESS03
"Arrived on site for oven with F9-E0 error code (Unit not wired correctly) First step is reset unit, reset unit and all operations are normal. Instructed customer on use and care and practice for best performance. No other repairs are needed at this time."
Near Paige, TX 78659
Steve C.
Job Details:
07/03/2019
DRYER WHIRLPOOL WED4815EW1
Five on site for the units is not drying properly. Tested the unit and found the heating element will glow. Check the vent to the outside and found the airflow is weak. Found a lint buildup blocking the airflow in the vent hose. Removed all the lint buildup and tested the unit. Unit works properly and the vent is clean.
Near Seguin, TX 78155
Brandon
Job Details:
07/03/2019
DISHWASHER WHIRLPOOL WDT780SAEM0
"Arrived on site for customer complaint of unit not heating, found faulty control not sending power to heating element, replaced control unit tested good."
Near Austin, TX 78731
Luis
Job Details:
07/03/2019
REFRIGERATOR KITCHENAID KRFF305ESS00
"Arrived on site for moisture on upper portion of freezer gasket. Found moisture on divider between freezer and fresh food called tech support,per tech support powered off condenser fan motor,left and right side of divider heating up gave temp readings of divider locations,per tech support added adhesive to complete liner. Che led door gaskets good all gaskets sealing correctly.
Near Austin, TX 78741
Leonardo
Job Details:
07/03/2019
RANGE WHIRLPOOL WEE510S0FS2
Arrived on site to replace panel. Replaced panel and found broken door trim vent. Will order new trim WPW10310922. Office to reschedule ; ordrng 1 WPW10310922 (TRIM VENT )
Near San Marcos, TX 78666
Brandon
Job Details:
07/03/2019
RANGE WHIRLPOOL WGG755S0BS01
"Arrived on site for to replace burner valve and broil ignitor, after replacing, unit tested good.
Near Cottonwood Shores, TX 78657
Cliff
Job Details:
07/03/2019
REFRIGERATOR KITCHENAID KSRB25FHBT03
Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Found damage water valve assembly do too little to no water pressure from wall. Replaced water valve but plumber will need to correct flow issue to fully complete repair.
Near Dripping Springs, TX 78620
Robert
Job Details:
07/03/2019
DISHWASHER KITCHENAID KDTE104ESS1
Arrived on job to replace sump. After replacement test operation. No leaks detected at time of service.
Near Lakeway, TX 78734
Paul
Job Details:
07/03/2019
WASHER MAYTAG MVWB765FW2
"Arrived onsite to replace the previous diagnosed parts. I checked stored error codes and found an F2E1, F7E9, & F0E3. I did a control panel test and all the selections are responding as designed. I ran test 51 and the unit worked as designed and all test passed. The unit sounded normal. I ran the unit with a load of towels to put the unit under a load. The unit would make a click when trying to stop and change directions in agitate. I checked the agitator and the gears were partially stripped. I changed the agitator out and the gear case. I ran service step 52 and 51. All test passed and the unit worked as designed. Call complete."
Near Spicewood, TX 78669
Luis
Job Details:
07/03/2019
REFRIGERATOR KITCHENAID KRMF606ESS01
"Arrived on site for cooling and ice production working then not working. No ice build up on fresh food evaporator,unit working correctly at time of visit,found deli ui unresponsive. Removed deli control found wire harness and control corroded. Ordering new control and deli door. ; ordrng 1 W10815671 (DELI DOOR) and 1 WPW10769076 (DELI CONTROL)"
Near Lago Vista, TX 78645
James
Job Details:
07/03/2019
WASHER WHIRLPOOL WTW5000DW2
Arrived on site and tested operation. I found fault for long drain and over suds. Ran auto test and found unit with water still standing in bottom of tub under basket. Inspected drain line and pump. I found drain line kinked at back of unit causing draining issue. Corrected drain line and tested operation. Unit now draining properly and all functions test good. Job complete
Near Austin, TX 78747
Leonardo
Job Details:
07/03/2019
MICROWAVE AMANA AMV2307PFS0
"Arrived on site to test unit for light bulb stuck on socket. Found glass from bulb had broken off, removed socket and installed new light bulb from customer and unit test good job complete."
Near Kempner, TX 76539
Al
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04
Arrived to inspect water dispenser still not dispensing water correctly.Confirmed the complaint and removed and replaced the reservoir.Reassembled the unit and unit began dispensing water stronger than before.ALL WATER LINES WERE DRY AT THE TIME OF SERVICE.CUSTOMER SATISFIED JOB COMPLETE.
Near Kyle, TX 78640
Kevin
Job Details:
07/03/2019
DISHWASHER WHIRLPOOL WDT720PADM0
"Arrived on site and found the dishwasher latch has popped back into recessed Cabinet. After resetting in place door will now close properly. No water leaks from connections at time of service, job complete"
Near , TX 78610
Kevin
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"Arrived on site and inspected refrigerator and found a very slow drip water dispenser, took one picture. Replaced waterline and ice door housing and drip appears to have stopped. No water leaks from connections at time of service, job complete"
Near Austin, TX 78757
Wesley
Job Details:
07/03/2019
WASHER LG WM4370HKA.ABSEEUS
Arrived on site and found unit operating with leak. From door seal. Corrected and demonstrated maintenance procedures to customer. Tested unit and found no leak after adjustment repair.
Near Burnet, TX 78611
Cliff
Job Details:
07/03/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Arrived on site to diagnose a dishwasher with an upper rack that will not stay in position. Found front, left hand roller assembly broken. Roller assembly for upper rack will need to be replaced to complete repairs. .; ordrng 1 W10902242 (wheel-tub)"
Near Georgetown, TX 78633
Joel G.
Job Details:
07/03/2019
WASHER LG WM3001HRA
Arrived on site to diagnose washer making banging noise when filling. Noise is from higher than normal water pressure causing fill hose to bang on the rear of washer. This doesn’t affect function of washer. A plumber can decrease water pressure to prevent this issue but I pulled washer away from wall to prevent this also. Drain is secure and verified no water leaks at time of svc call.
Near Round Rock, TX 78664
Joel G.
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2
"Arrived on site to diagnose fridge not making ice. Verified proper temps in all compartments. Verified 120 vac at ice maker, bypassed t-h and ice maker didn’t move indicating a faulty ice maker. Customer to give unit at least 4-5 hours before it makes first harvest and will need to throw it out. Bin should be full in about 48 hours. Verified no water leaks at time of svc call."
Near Georgetown, TX 78633
Thomas L.
Job Details:
07/03/2019
OVEN WHIRLPOOL WOS51EC0AS03
Arrived on site for control panel if use failing. The fuse is failing because the blower has failed causing overheating. Replaced blower and all operations are now.
Near Dripping Springs, TX 78620
Robert
Job Details:
07/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on job to replace door adapters and shaft. After replacement test operation. No leaks detected at time of service.
Near Seguin, TX 78155
Brandon
Job Details:
07/03/2019
WASHER WHIRLPOOL WTW5000DW1
"Arrived on site for customer complaint of unit not powering on, found proper voltage getting to control and control was not responding, I replaced control, unit tested good."
Near New Braunfels, TX 78130
Brandon
Job Details:
07/03/2019
WASHER WHIRLPOOL WETLV27HW0
"Arrived on site for customer complaint of unit not advancing through the cycle, found faulty capacitor, after replacing capacitor, unit tested good."
Near Austin, TX 78702
Wesley
Job Details:
07/03/2019
DRYER LG DLEX3700W.ABWEEUS
Arrived onnsite and found unit operating as designed. Advised that condensation would be due to extreme long piping and use of hi efficiency setting. All else checks good. I repair needed.
Near Mc Queeney, TX 78123
Brandon
Job Details:
07/03/2019
WASHER MAYTAG MVWC565FW0
"Arrived on site to replace gearcase, hub, and drive pulley, after replacing, unit was leaking from main tub seal due to bad seal between gearcase and outer tub ordering gearcase and outer tub. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 W10006481 (gearcase) and 1 W10512161 (tub asm) and 1 W10821990 (agitator)"
Near Austin, TX 78747
Ron
Job Details:
07/03/2019
DRYER WHIRLPOOL WED4850HW0
"Arrived onsite to install previously ordered parts, installed cord and dryer terminal block kit. Dryer is running and heating with no issues"
Near Killeen, TX 76542
Al
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"Arrived to inspect side by side refrigerator not making ice.Immediately called Whirlpool Tech line and spoke Dustin at Techline . After going through diagnostics test mode, Dustin took me through the test that determines if the ice bucket is full or not.Unit filled, ice maker had power.The unit kept displaying the ice maker bucket was full.Dustin advised me to order UI for the issue.Ordering W11214887 CONTROL/UI.; ordrng 1 CNOTE (CUSTOMER REQUESTS AR ONLY) and 1 W11214887 (CONTROL- UI)"
Near Killeen, TX 76542
Al
Job Details:
07/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"Arrived to inspect French door refrigerator not dispensing ice or water.Confirmed the complaint and noticed the left door where the door switch makes contact with the cabinet, had an indentation in it.Held the switch and bot water and ice dispensed.Used a SPACER (WP2177331) from truck stock to correct the issue.Unit now dispenses both water and ice as designed.All water lines were dry at the time of service.JOB COMPLETE"
Near New Braunfels, TX 78132
Kevin
Job Details:
07/03/2019
RANGE JENN-AIR JGCP548WP02
"Arrived on site and replaced console diagnosed on previous visit nameplate was not ordered and will need to be included. Finished before second technician arrived, and was not needed. Will need to return with a name plate; ordrng 1 WPW10159578 (nameplate)"
Near Spicewood, TX 78669
Paul
Job Details:
07/03/2019
WASHER LG WM3360HVCA
Arrived onsite for the washer with an OE error code. I found the drain pump defective and not pumping water. The pump will need to be replaced I r placed the pump and tested the machine. The washer is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78748
Brandon
Job Details:
07/02/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Arrived on site for customer complaint of left side door not closing properly, found door with mullion was not catching at top of cabinet, ordering hinge and cam.; ordrng 1 W10505294 (cam-door) and 1 W11122872 (hinge-door)"
Near Austin, TX 78733
Andy
Job Details:
07/02/2019
REFRIGERATOR KITCHENAID KSSC48QMS01
Arrived on site for refrigerator not cooling. Tested and inspected unit and found clans fans running. Inspected evaporator and found no frost pattern. Checked amp draw and found it to be at 0.53 Did as instructed. Ordering SS. Office to schedule. 3 hour job. Double SS labor authorization is needed.; ordrng 1 SEENOTE (3 HOUR JOB ) and 1 SEENOTE (NEEDS DOUBLE SS LABOR AUTHO) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10508992 (HEAT EXCHANGER ) and 1 W10841139 (COMPRESSOR ) and 1 WP2306094 (EVAPORATOR ) and 1 WP2316878 (PAN HEATER) and 1 WPW10143759 (UV DRIER )
Near Cedar Park, TX 78613
Jonathan S
Job Details:
07/02/2019
OVEN WHIRLPOOL WOS72EC0HS01
"Arrived on site for oven going blank and customer will reset breaker and unit will work as designed. Performed diagnostics mode and tested error codes, no codes found. Tested components and found all operating. Called tech support and spoke with Austin. He stated that will need to identify failure and customer will need to call when failure occurs and not to reset unit. Recommend to have electrician replace remaining wire nuts to proper size. Unit tested good at time of service. (SR#7725233578)"
Near Coupland, TX 78615
Steve C.
Job Details:
07/02/2019
DISHWASHER WHIRLPOOL WDF520PADM7
Near Austin, TX 78702
Ron
Job Details:
07/02/2019
WASHER WHIRLPOOL WFW560CHW0
"Installed replaced inner drain hose, could test washer was pulled out and disconnected from water"
Near Austin, TX 78704
Wesley
Job Details:
07/02/2019
REFRIGERATOR KITCHENAID KBFN506ESS01
"Arrived on site and padded left spring to remove squeak. No gasket issues. Advised customer on findings
Near Georgetown, TX 78633
Thomas L.
Job Details:
07/02/2019
REFRIGERATOR KITCHENAID KBFN502ESS02
Arrived on site for icemaker that would not stop making ice. Removed existing bale arm . Replaced with new bale arm. All water connections are dry.
Near Sunset Valley, TX 78745
Leonardo
Job Details:
07/02/2019
MICROWAVE KITCHENAID KOCE500ESS04
Arrived on site to replace outer glass. Replaced glass test unit and unit test good job complete.
Near Austin, TX 78757
Tyler B.
Job Details:
07/02/2019
DISHWASHER WHIRLPOOL WDF550SAFS
"Arrived onsite for door replacement due to door touching bottom of cover. Found the unit had 2 bottom covers installed. They were causing the door to scrape bottom, removed one cover and tested good, door panel was not need and was also damaged . No leaks on site no parts needed"
Near Austin, TX 78758
Tyler B.
Job Details:
07/02/2019
WASHER WHIRLPOOL WET4024HW0
"Arrived on site for unit door switch tab broken off dryer se too .will need to complete ; ordrng 1 CNOTE (OFFICE RS) and 1 WP3406108 (switch-dor)"
Near Austin, TX 78758
Tyler B.
Job Details:
07/02/2019
WASHER WHIRLPOOL WET4024HW0
"Arrived onsite for u it missing strike and door switch tab broken on dryer, unit will need switch and strike to complete repair ; ordrng 1 279570 (catch door dryer) and 1 WP3406108 (switch-dor)"
Near Briggs, TX 78608
Al
Job Details:
07/02/2019
REFRIGERATOR AMANA SZD25NW
"Arrived to inspect ice maker not making ice.Opened the freezer door and noticed the fil tube to the ice maker was hanging over the fill chute. The water was spraying into the freezer causing a major ice buildup inside the freezer.I steamed out the tube, readjusted it and steamed all of the ice from inside the freezer.Reassembled and unit now operates as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE"
Near , TX 78610
Kevin
Job Details:
07/02/2019
RANGE WHIRLPOOL WFG505M0BS3
"Arrived on site and found light socket is not working, replaced bulb and socket end it is now operating properly. Job complete"
Near Austin, TX 78749
Brandon
Job Details:
07/02/2019
REFRIGERATOR WHIRLPOOL WSZ57L18DM03
"Arrived on site for customer complaint of unit not cooling, found sealed system leak, ordering compressor, evaporator, drier, and access valves. ; ordrng 1 CNOTE (2HR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10574283 (evaporator) and 1 W11189854 (COMPRESSOR ) and 1 WPW10143759 (dryer)"
Near Austin, TX 78747
Leonardo
Job Details:
07/02/2019
RANGE WHIRLPOOL WFE540H0AS0
"Arrived on site to test unit for control board not responding. Test unit for new issue and found bad control board, replaced control board and all functions working. Bake and broiler coming on job complete."
Near Austin, TX 78730
Andy
Job Details:
07/02/2019
WASHER LG WM2501HVA
Arrived on site for washer with bellow issues and does not spin properly. Tested and inspected unit and found failed bellow as well as spin basket out of round.. No water leaks present at time of service. No repairs are to be done at this time.
Near Leander, TX 78641
James
Job Details:
07/02/2019
MICROWAVE WHIRLPOOL WMH53521HZ3
Arrived on site and tested operation. I found that the blower fan operates properly on all 4 speed settings. Customer concerned with whining noise on hi speed. Instructed customer that the noise is normal and the unit is operating properly. Job complete
Near Georgetown, TX 78628
Arthur B.
Job Details:
07/02/2019
UNKNOWN UNKNOWN FORD
Near Georgetown, TX 78628
Joel G.
Job Details:
07/02/2019
RANGE KITCHENAID KCGS556ESS02
Arrived on site to diagnose cooktop burner unable to change flame. Unit is on propane and informed customer that the flames are normal under propane. Verified no leaks at time of svc call.
Near Austin, TX 78746
Brandon
Job Details:
07/02/2019
DISHWASHER GE GSD3360K55SS
"Arrived on site to replace valve ordered by previous tech, I could not test unit because unit was not hooked up to power or water."
Near Austin, TX 78745
Luis
Job Details:
07/02/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00
Arrived on site for no cool. Compressor and fans running no frost on evaporator diagnosed unit will need sealed system repair. Ordering compressor and evaporator. Will need 2HRS ; ordrng 1 2HRSFORREPAIRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (COMPRESSOR) and 1 WPW10143759 (DRIER UV) and 1 WPW10317013 (EVAPORATOR )
Near Leander, TX 78641
James
Job Details:
07/02/2019
MICROWAVE WHIRLPOOL WMH78019HZ0
"Arrived on site and installed new control, door, interlocks and switches. I found after removing the protective cover from door that the bottom hinge corner is dented. Left door installed so that unit is useable for the customer. Part will need to be inspected prior to setting up service; ordrng 1 CNOTE (INSPECT DOOR) and 1 W11188093 (DOOR SS)"
Near Marble Falls, TX 78654
Cliff
Job Details:
07/02/2019
DRYER ELECTROLUX EIMED55IMB0
Arrived on site to diagnose a dryer that is taking too long to dry. Tested all parts and components and found no mechanical failures with dryer at this time. Advised homeowner as part they ordered was not sent from OEM parts distributor it may have a software change causing a difference in performance on automatic cycles. No repairs to be done at this time.
Near Georgetown, TX 78626
Chase
Job Details:
07/02/2019
WASHER WHIRLPOOL WFW6620HC0
Arrived on site. Unstacked units and replaced dispenser. Tested washer thoroughly and checked for leaks. No leaks present. Reassembled and remounted dryer on top and installed. Tested both units again and ensured no water leaks from hoses on the back or washer. All checks good. Job complete
Near Temple, TX 76501
Arthur B.
Job Details:
07/02/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01
"Arrived for customer complaint of top mount refrigerator not closing properly on RC side. When arrived, found no air gaps or condensation build up. Door however open easily. Advised customer is normal when fan is running. Found good suction. All is normal at this time. All water connections were dry at time of service."
Near , TX 78633
Thomas L.
Job Details:
07/02/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1
Arrived on site for unit that will not start. Found that the unit had a failed control and the wiring harness was broken at the motor connection. Replaced harness and control. All operations are normal. All water connections are dry.
Near New Braunfels, TX 78132
Kevin
Job Details:
07/02/2019
DRYER MAYTAG MED6000XW2
"Arrived on site and inspected dryer and found error code for no communication between user interface and control board, both would need to be replaced to correct issue control board and user interface
Near Cedar Park, TX 78613
Jonathan S
Job Details:
07/02/2019
WASHER WHIRLPOOL WTW8000DW2
"Arrived on site for washer making intermittent noises. Customer stated usually made noise at beginning of wash cycles. Performed diagnostics mode and checked fault codes, no fault codes. Ran test mode and attempted to recreate noise. Inspected previous work done to unit, all checked good. Removed wash plate and found minor abnormal wear on threads. Removed wash plate and installed new. Tested operation, all tested good, no water leaks present."
Near Austin, TX 78703
Wesley
Job Details:
07/02/2019
REFRIGERATOR KITCHENAID KSSC42FMS00
Arrived on site and removed leak by removing filter and strategically sealing ports. Cutoff not accessible.
Near Round Rock, TX 78664
Joel G.
Job Details:
07/02/2019
WINE COOLER WHIRLPOOL KUWS24RSBS24
Arrived on site to diagnose wine cooler not cooling. Room temp. Compressor not running at all or fans. Two thermostats control each section. Defrost timer and thermostats need replaced hey are shorted. Office to get AUTHO and R/S w/ customer accordingly.; ordrng 1 W10163278AUTHO (thermostat) and 1 WP4344859AUTHO (thermostat) and 1 WPW10239390AUTHO (timer-def)
Near Austin, TX 78753
Scott
Job Details:
07/02/2019
WASHER LG WM3670HWA
Arrived on site for heavy vibration of washer . Found during test stator & Motor were not smooth in spin . Couldn’t find anything wrong with basket . Couldn’t duplicate leaking . Ordering bellow and shocks only if needed . Call to set return visit .; ordrng 1 4738ER1002A (BELLOW DRAIN) and 3 ACV72909503s and 1 AHL72914401 (MOTOR) and 1 AJB73816004 (STATOR)
Near Austin, TX 78723
Luis
Job Details:
07/02/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Arrived on site for drain clogged in fresh food. Removed cover found excessive amount of styrofoam insulation in drain. Removed loose insulation from around exchanger and drain,flushed drain line,drain line cleared draining a little slow after repair. Called tech support due to insulation in drain SR#7725233628"
Near Pflugerville, TX 78660
Steve C.
Job Details:
07/02/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Arrived on site for the unit has standing water. Tested the unit and found the valve checks good but under the sink the unit drain system is connected to the RO system as well for the drain from the dishwasher. Provided a higher loop on the drain loop to prevent the water to siphon back into the tub. Tested the unit and the unit is working properly. All water connections were dry at the time of service.
Near Liberty Hill, TX 78642
Cliff
Job Details:
07/02/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00
Arrived on site to diagnose a refrigerator that is building ice in the freezer compartment. Tested unit and found door not pulling itself shut properly due to failed freezer door rails and freezer door gasket. All three parts will need to be replaced to complete repairs. rdrng 1 W10884297 (gasket-fip) and 1 W11129400 (bracket) and 1 W11129907 (bracket)
Near Leander, TX 78641
James
Job Details:
07/02/2019
WASHER MAYTAG MVWB835DW3
Arrived on site and tested operation. I found that the gear case is making a loud bearing roar in spin cycle and oil leaking from gear case. Installed new gear case and cleaned oil from stator. Ran diagnostics and calibration cycles and found u it now operating properly and all water connections dry at time of service. Job complete
Near Round Rock, TX 78681
Al
Job Details:
07/02/2019
REFRIGERATOR MAYTAG MRT118FFFE04
"Arrived to inspect ice maker not working.Confirmed the complaint and remover the ice maker and noticed the connections weren’t seated properly into the harness.I adjusted the connections, plugged the unit into the plug and ice maker began working properly.The unit filled and was harvesting when I completed the call.Customer told to wait for ice production.All water lines were dry at the time of service.TENANT SATISFIED JOB COMPLETE"
Near Dripping Springs, TX 78620
Robert
Job Details:
07/02/2019
RANGE GE JT3000SF5SS
Arrived on job for complaints of control shutting off. Will need to replace control. ; ordrng 1 WB27T11459 (overlay) and 1 WB27X29607 (CONTROL )
Near The Hills, TX 78738
Robert
Job Details:
07/02/2019
ICE MACHINE KITCHENAID KUID508ESS2
Arrived on job to replace pump. After replacement test operation. No leaks detected at time of service
Near Austin, TX 78744
Brandon
Job Details:
07/02/2019
WASHER WHIRLPOOL WTW5000DW1
"Arrived on site for customer complaint of washing machine not finishing cycle, found unit would go into spin cycle in diagnostic mode, I replaced actuator, unit went into spin mode, but found washplate and hub stripped, ordering washplate, hub, drive pulley and gearcase.; ordrng 1 CNOTE (AUTH) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10609476 (washplate) and 1 W10721967 (drive pulley)"