Near Round Rock, TX 78664
Tyler B.
Job Details: 02/07/2019
WASHER WHIRLPOOL MVWB835DC4 "Arrived on site for pressure sensor error, tested unit and got error, checked all hose connections and tested good no holes or pinches, unit will need control to complete . Son not home till 2:30; ordrng 1 W11170706 (CONTROL)"
Near Cedar Park, TX 78613
James
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and tested operation. I found ice had gotten stuck under the shut off arm causing no ice production. Removed ice and ice maker began cycling properly. Unit tests good. Job complete
Near Austin, TX 78704
Luis
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site for door issues checked door seals good all doors sealing to cabinet correctly. Customer called in due to custom door panels not sitting flush advised customer she will need installers of custom panels to adjust panels to sit flush. Found deli drawer not fully opening and hitting door gasket. Added spacers to rails to allow deli drawer to open correctly.
Near Austin, TX 78739
Leonardo
Job Details: 02/07/2019
OVEN WHIRLPOOL KOSE500ESS03 Arrived on site to replaced glass and glass frame. Replaced parts test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 02/07/2019
OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven operations. Upon arrival, I found the unit was dead. I removed the fuse and checked ohms and it was open. Replaced the fuse and tested the unit on Bake 350 degrees. Unit operated as designed. Contacted Techline and spoke with Kathy as this is the second time the fuse has gone bad from baking pizzas at 450 degrees. Discussed installation, door sealing and cooling fan operation. All checked good. File #7724091838. Advised the customer of my findings and repair and me notifying Techline to document ongoing issue. Job completed."
Near Lakeway, TX 78734
Brandon
Job Details: 02/07/2019
COOKTOP GE PHP9030SJ2SS "Arrived on site for customer complaint of unit not working, found control boards were faulty, ordering controls ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 WB27X27182 (generator board asm)"
Near Leander, TX 78641
Cliff
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW8500DC2 Arrived on site to diagnose a washer that is not cleaning properly. Tested all parts and components and found no mechanical failures at this time. Homeowner has water softener and I advised far lessening the amount of soap used to prevent excessive sudsing and white film on clothes. No repairs are needed at this time and all is working properly.
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Arrived on site for refrigerator in RV, not making ice. Performed diagnostics and tested water pressure to unit, found no water. Access back of unit though access door on outside of unit. Checked for water going to unit and found no water going to unit. Cycled ice maker and no issues found. Found unit checks good, no water leaks present at time of service."
Near Austin, TX 78703
Scott
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL KDTE204ESS0 Arrived on site for filter bobbing and water at bottom of sump . Filter had come unscrewed and amount of water was normal . Reset filter . Ran diagnostics no error codes unit function normally . No water leaks detected at time of service .
Near Burnet, TX 78611
Thomas L.
Job Details: 02/07/2019
WASHER MAYTAG MVWC416FW1 Arrived on site for unit leaking water. Replaced the part that the previous technician requested to be replaced as a leaking part. Tested and all water connections are dry and all operations are normal.
Near Austin, TX 78750
Paul
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE104EBL2 "Arrived onsite for the dishwasher that fills but doesn’t spray from the arms. I checked stored error codes and found an F7E1 & F5E1. I ran the auto cycle and found voltage to the pump but it wasn’t running. I replaced the sump and motor and tested the unit in the auto diagnostics cycle. The unit completed the cycle, is heating properly, and working as designed. There were no water leaks present at the time of service. Call complete."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 02/07/2019
WASHER GE GTW460ASJ6WW Arrived on site for unit not powering on. Found unit has a failed control board and hot water valve. Will order and return Friday. Water connections are all dry.; ordrng 1 WH18X28174 (CONTROL)
Near Cedar Park, TX 78613
Lou
Job Details: 02/07/2019
DRYER WHIRLPOOL MED9600SQ0 "arrived on site to inspect dryer making noise. When I turned the unit on, I heard the typical dryer noises. Customer advised that when clothing is added, it begins to make a loud screeching noise. Upon further inspection, I found that the idler pulley roller was falling off and the unit needed to be cleaned. I removed and replaced the dryer kit..four rollers, pulley roller and belt. Vacuumed the unit out and tested. Unit operated as designed. No lint observed at the end of service, job completed."
Near Fort Hood, TX 76544
Al
Job Details: 02/07/2019
WASHER AMANA NTW4516FW2 Arrived to inspect washer leaking water all over the floor. I ran diagnostics and got the F3E2 error code (inlet water temperature fault) I checked the water at the wall and the hot water wasn’t turned on. I turned it on and tested the unit and unit tested as designed. Customer washed a load to simulate the issue and unit never leaked. JOB COMPLETE
Near Austin, TX 78745
Kevin
Job Details: 02/07/2019
OVEN WHIRLPOOL WFG525S0HZ1 "Arrived on site and found left side of door sticks out further than right side. Took 2 pictures to compare. Set oven to preheat and when it reached temp left side of door was 90-106 degrees and right hand was 78-90 took pic of left hand side at 106. Spoke with techline and reported findings, there is no adjustment or repair that can change door. Job complete. 7724094603; O-emld tckt"
Near Burnet, TX 78611
Thomas L.
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JFD2589KES2 Arrived on site or Noisey operation. Found no issues with the unit at this time. All the water connections are dry
Near New Braunfels, TX 78132
Robert
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW8500DW0 Arrived on job for complaints of off balance. Ran diagnostics and got code for overload. Also found the basket moving more than it should recommend replacement of suspension. Customer would like a morning appointment. ; ordrng 1 W11130356 (suspension)
Near Round Rock, TX 78665
Paul
Job Details: 02/07/2019
OVEN WHIRLPOOL WFG530S0ES01 Arrived onsite for the range with the oven giving off a gas smell and turning off. I found a baking sheet in the bottom of the OC covering the vents causing the oxygen to get choked out in the burner compartment. I removed the sheet and tested the oven. The unit is working as designed. I advise me to cut holes in the baking sheet where the vents are if she wants to leave it in the bottom of the unit to help keep it clean. Call complete. Use Authorization # WIQ0LIPEPL1.
Near Bartlett, TX 76511
Steve C.
Job Details: 02/07/2019
WASHER GE GTW680BSJ5WS Arrived on site to replace the tub cover per previous tech. Replaced the tub cover and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Waco, TX 76710
Steve C.
Job Details: 02/07/2019
DRYER AMANA NED4655EW1 Arrived on site for the unit is not working. Tested the unit and the unit is turning on and heating properly. Found the doorhandle is also broken and will need to be replaced.; ordrng 1 W10861225 (handle)
Near Waco, TX 76707
Steve C.
Job Details: 02/07/2019
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site for the unit will not turn on. Found the latch will not close and also the buttons on the control panel will not work. Replace the door latch and the control panel and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for dishwasher leaking water. Customer stated that unit has been leaking since and has damaged floor(see SD-QuickPic). Inspected insulation. Removed front panel to gain access to to dispenser and found no signs on of water. Performed diagnostics mode, error code 5-1 door not shut within 4 seconds of pushing start. Monitored for water leaks during test cycle and none were found. Found door rubbing left side of tub when shutting. Adjusted leveling feet to correct. Ran on normal cycle and did found water at top of door. Will need to replace inner door panel, door latch and both upper tracks. Schedule return for Monday the 11th, due to customer availability.; ordrng 1 W10908291 (INNER DOOR PANEL) and 1 WPW10653840 (LATCH)"
Near Wimberley, TX 78676
Robert
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Arrived on job for complaints of water not dispensing. Found blockage in reservoir. Removed blockage,water flow returned.no leaks detected at time of service."
Near Jollyville, TX 78729
Tyler B.
Job Details: 02/07/2019
OVEN WHIRLPOOL WFE515S0ES2 "Arrived on site for no light. Removed back panel, found 0 volts leaving control, checked socket, found socked not completely installed and tilted causing black wire to short to chassis and take out control. Spoke with David on finding advised to replaced control again. Replaced control and socket ASSY and tested good. Sr#7724087869 David"
Near Austin, TX 78734
Cliff
Job Details: 02/07/2019
REFRIGERATOR GE PFCS1RKZASS Arrived on site to replace water valve for refrigerator. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Bartlett, TX 76511
Steve C.
Job Details: 02/07/2019
WASHER AMANA NTW4516FW2 Arrived on site for the unit will not agitate. Tested the unit and found the agitator is broken in the middle section. Replaced the agitator and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78681
Paul
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for the refrigerator not dispensing ice and the ice clogging up. I found the ice door not closing properly and the dispenser motor gears slipping. I replaced the ice door and the dispenser motor. I tested the unit and found it working as designed. Call complete.
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for “whirring noises” complaint. Inspected unit and found frost buildup on top and back of freezer. Found freezer door not sealing properly. Ordering adapter kit, adhesive, and freezer door brackets. Instructed customer to have unit thawed 24 hours before tech arrives for return visit. No leaks detected, at time of service.; ordrng 1 W10625067 (bracket LEFT HAND) and 1 W10625068 (bracket RIGHT HAND) and 1 W10864518 (adapter) and 1 WP482338 (adhesive)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW8500DW0 Customer stated they have extended warranty on unit. Instructed customer they will need to call extended warranty to get correct info for service order.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW8500DW0 Customer stated they have extended warranty on unit. Instructed customer they will need to call extended warranty to get correct info for service order.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW8500DW0 Customer stated they have extended warranty on unit. Instructed customer they will need to call extended warranty to get correct info for service order.
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for leaking issues. Found leaking from water valve behind unit. Found water line going to water valve for icemaker not put in all the way. Repositioned line and install to water valve and cycle, no leaks detected. Also found no cover for back panel. Will need cover assembly to repair unit. also will level unit on return. Office to reschedule; ordrng 1 W10179146 (water inlet valve) and 1 W10904634 (COVER )"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for leaking issues. Found leaking from water valve behind unit. Found water line going to water valve for icemaker not put in all the way. Repositioned line and install to water valve and cycle, no leaks detected. Also found no cover for back panel. Will need cover assembly to repair unit. also will level unit on return. Office to reschedule; ordrng 1 W10179146 (water inlet valve) and 1 W10904634 (COVER )"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for leaking issues. Found leaking from water valve behind unit. Found water line going to water valve for icemaker not put in all the way. Repositioned line and install to water valve and cycle, no leaks detected. Also found no cover for back panel. Will need cover assembly to repair unit. also will level unit on return. Office to reschedule; ordrng 1 W10179146 (water inlet valve) and 1 W10904634 (COVER )"
Near Austin, TX 78717
Lou
Job Details: 02/07/2019
RANGE MAYTAG MGR8800FZ0 "arrived on site to inspect range cooktop grates. I found that both grates are warped T the front burner area and both grates have bubbling of the metal and discoloring. I contacted Techline and spoke to Robert and advised of the issue. Robert advised that there have not been any other reporting of the grates bubbling or discoloring. He provided File #7724101765. I removed and replaced the grates and tested the burners. No gas leaks detected during service, job completed."
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for “no ice production” complaint. Inspected unit and found icemaker to be faulty. Removed and replaced icemaker. Refilled with water, manually. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78703
Luis
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site for water leaking. Found icemaker tray warped causing water to leak from icemaker. Installed new icemaker ran icemaker through a harvest test passed,ran fill test passed unit working as designed"
Near Leander, TX 78641
James
Job Details: 02/07/2019
VENTHOOD WHIRLPOOL KVWB606DSS1 Arrived on site and tested operation. Found unit working properly at time of service. Customer has video of failure and the ui is not responding to any input and he has to wait about 20 minutes before it allows him to turn anything off. Unit has failed touch control and will need new to repair. ; ordrng 1 WPW10716813 (cntrl-elec)
Near Blanco, TX 78606
Brandon
Job Details: 02/07/2019
OVEN WHIRLPOOL WEE730H0DB0 "Arrived on site for customer complaint of f8e0 error code, found faulty fan motor, I replaced fan motor, unit tested good.
Near Austin, TX 78727
Cliff
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to diagnose a dishwasher that is not washing. Found circulation pump failed causing no wash condition. Also noted upper rack stop missing causing safety issue. Stop all need to be replaced as well as pump and motor to complete repairs. Return date is set for 2/8/19.; ordrng 1 WPW10508950 (stop)
Near Austin, TX 78757
Cliff
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL KDPM354GPS Arrived on site to diagnose a dishwasher with a damage panel. Found toe panel on unit dented. Replaced toe panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78757
Scott
Job Details: 02/07/2019
DISHWASHER JENN-AIR JDTSS246GP0 "Arrived on site for f2-e1 ,f2e2. Checked all connections , all checked good . Replaced UI console still touch pad wouldn’t respond. Replaced control board . Unit is now accepting commands . Ran diagnostics and all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78746
Kevin
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived on site and inspected washer and found hot water connection on valve has broken. This repair is not related to the previous one done by CL. After replacing water is no longer leaking from connection. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Arrived on site and found freezer door warped. Ordering new door to solve problem of frosting and door switch not connecting.Office to reschedule ; ordrng 1 W10910837 (dor-fip)
Near Canyon Lake, TX 78133
Robert
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF736DAB12 "Arrived on job to install box motor fan. Installed, tested functionality and passed. No leaks detected at time of service."
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Check for long dry times. Found exhaust clogged not allowing moisture from clothes to go outside. Instructed customer they will need to have builder come out and verify exhaust. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Check for long dry times. Found exhaust clogged not allowing moisture from clothes to go outside. Instructed customer they will need to have builder come out and verify exhaust. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Check for long dry times. Found exhaust clogged not allowing moisture from clothes to go outside. Instructed customer they will need to have builder come out and verify exhaust. No leaks present. Job complete
Near Austin, TX 78739
Luis
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRFC302EBS00 Arrived on site for damaged gasket found large tear in fresh food gasket ordering black fresh food door gasket; ordrng 1 W10435971 (GASKET BLACK)
Near Austin, TX 78731
Cliff
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site to replace control kit for refrigerator. Replaced control kit and tested unit. Found all parts and components fully functional at this time. No leaks were found at time of service. Collected remaining balance for repair and job is complete.
Near , TX 78669
Brandon
Job Details: 02/07/2019
DRYER MAYTAG MED8200FW2 "Arrived on site for customer complaint of dryer leaking from center front. Found missing foam around the lint screen housing where it meets the front bulkhead. I added foam stripping from truck stock, unit tested good."
Near Leander, TX 78641
Lou
Job Details: 02/07/2019
COOKTOP WHIRLPOOL WCG97US6DS00 "arrived on site to inspect cooktop burner. Upon further inspection, I turned all of the burners on to test and all operated as designed except for the middle burner. I found that when turning it on low, the burner flame would go out. I found that the orifice was dirty so after cleaning it I tested and the flame continued to go out. I replaced the burner head and tested and the unit operated as designed. No gas leaks detected during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site for customer complaint of open/close error code, found interlocks and switches needed replacing, unit tested good after replacing all parts."
Near Austin, TX 78730
Scott
Job Details: 02/07/2019
DISHWASHER UNKNOWN KUDT03FTBL3 "Arrived on site replaced dispenser ,and sump and motor . Ran diagnostics test ,all checked good . No water leaks detected at time of service . Job complete ."
Near , TX 78633
Jonathan S
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived on site for oven not heating to,proper temperature. Performed temperature test on bake mode at 350°. Measured first 3 cycles and found an average temperature of 343°. Spoke with customer on user care guide and the differences between rapid bake and standard bake mode. All tested good."
Near Kyle, TX 78640
Brandon
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on site to replace leaking water tube, after replacing, unit tested good."
Near Georgetown, TX 78628
Lou
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTM354EBS3 "arrived on site to inspect dishwasher door issues. Upon further inspection, I found the unit door rubbing badly on the right side. I removed the toe plate and found that the right leveling leg was falling into a gap in between the floor tile and the old floor tile. I pointed the issue out to the customer and advised that they would need to place something in the gal to secure the leveling leg. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78758
Wesley
Job Details: 02/07/2019
WASHER WHIRLPOOL WFW3090GW Arrived on site and installed latch. Unit checks good. Operating as designed.
Near Georgetown, TX 78633
Lou
Job Details: 02/07/2019
REFRIGERATOR KENMORE 106.5171341 "arrived on site to inspect refrigerator not dispenser water and no ice. Upon further inspection, the customer advised that when dispensing water, the unit is very loud and the ice production is small. Using a cup, I dispensed water and found it making a loud chatter. I turned the water valve down at the wall and tested again and the chatter stopped. I removed the filter and turned the water back up at the wall and tested the water dispenser and the noise stopped. I advised the customer that they needed to replace their water filter. Customer advised that the replace filter light had come on when the noise started. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 02/07/2019
OVEN WHIRLPOOL WOS51EC0HS01 arrived on site to install previously diagnosed and ordered part. I removed and replaced the main control due to it not providing enough voltage to the door latch. Tested the unit and it is operating as designed. Job completed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/07/2019
DRYER MAYTAG MEDB800VQ0 "Arrived on site for customer complaint of dryer not heating, found bad element, I replaced element, unit tested good."
Near Austin, TX 78734
Paul
Job Details: 02/07/2019
WASHER MAYTAG MVWC565FW1 "Arrived onsite for the washer not starting or operating. I found no response from the control. I found 121VAC at the control from the outlet. I replaced the control, ran a calibration cycle, and ran the auto diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete."
Near Round Rock, TX 78664
Wesley
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site and installed gearcase and washplate. Unit is now operating as designed, all checks good."
Near Cedar Park, TX 78613
Paul
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the LED control, the deli UI, and the deli UI harness. I powered the unit up and it is working as designed. Call complete."
Near , TX 78633
Jonathan S
Job Details: 02/07/2019
COOKTOP WHIRLPOOL WCG51US6DS00 Arrived on site for cooktop taking to long to boil water. Performed temperature test. Measured 8 ounce of water and placed on high on front right (1200BTU) burner. Water started boiling within 3 minutes (2 minutes and 39 seconds). Called tech support and spoke with Mike (SR#7724085058). He stated that it was within range and operating as designed. Tested all other burners. All tested good.
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site. Replaced console assembly and cycled both ovens, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site. Replaced console assembly and cycled both ovens, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site. Replaced console assembly and cycled both ovens, all functions tested OK. Job complete"
Near Leander, TX 78641
James
Job Details: 02/07/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site and tested operation. Customer stated the issue has been going on from day one. I found no faults in memory and all functions test good. Instructed customer on tips for better drying performance and that the unit is working as designed
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDF520PADM7. "Arrived on site for insulation sticking out. Found insulation from under door hanging down, was able to correct placement and tested good. No leaks on site"
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for customer complaint of unit not dispensing ice, found ice build up underneath ice bucket causing auger motor coupling not to engage with auger. After ice was removed, unit tested good."
Near Burnet, TX 78611
Thomas L.
Job Details: 02/07/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 Installed a garage kit per the factory on the fridge in the control panel area. Unit is in garage with no water hooked up to it.
Near Burnet, TX 78611
Jonathan S
Job Details: 02/07/2019
DRYER MAYTAG MEDB765FW0 (AI) Arrived on site for dryer display clock counting down too fast. Checked for fault codes none were found. Performed diagnostics mode and tested unit. Unit was operating as designed. Talked to customer about user care guide. All tested good.
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of water dispenser going off on its own, no lights, and drawer control not responding, I replaced control board for drawer, and control in back, ordering UIB control, and main control also drawer door. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10675033 (cntrl-elec) and 1 W10733263 (dor-fip ss) and 1 W10852741 (cntrl-elec)"
Near , TX 76705
Steve C.
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site for the unit is not heating. Tested the unit in diagnostics and received error code 7–1 heater disabled. Called Whirlpool Sr#7724101042 Mike And advise to tell the customer to prime the hot water from the sink and not to use too much soap due to oversuds. Ran through diagnostics and activate of the heater again unit is working properly and all water connections were dry at the time of service.
Near Austin, TX 78734
Paul
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JS42SEDBDA Arrived onsite for the refrigerator with the icemaker still not working or filling up with water. Ms stated the door was staying open and would not shut when the ice bin was installed. I found the upper shelf on the door had come off on one side causing it to hit the ice bin when the door was closed. I corrected the shelf and put the icemaker in a harvest. The icemaker filled with water and is working as designed. Call complete.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Checked for dispenser issues. Found no water going to dispenser or icemaker. Called tech-support and they are recommending to replace display and control on side of door plus cover assembly all at the same time. Office to reschedule. File#7724089969; ordrng 1 W11177683 (COVER ASSY ) and 1 W11212167 (DOOR CONTROL ) and 1 W11330487 (DISPLAY )
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Checked for dispenser issues. Found no water going to dispenser or icemaker. Called tech-support and they are recommending to replace display and control on side of door plus cover assembly all at the same time. Office to reschedule. File#7724089969; ordrng 1 W11177683 (COVER ASSY ) and 1 W11212167 (DOOR CONTROL ) and 1 W11330487 (DISPLAY )
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Checked for dispenser issues. Found no water going to dispenser or icemaker. Called tech-support and they are recommending to replace display and control on side of door plus cover assembly all at the same time. Office to reschedule. File#7724089969; ordrng 1 W11177683 (COVER ASSY ) and 1 W11212167 (DOOR CONTROL ) and 1 W11330487 (DISPLAY )
Near Pflugerville, TX 78660
Wesley
Job Details: 02/07/2019
DRYER WHIRLPOOL WED4800BQ0 Arrived onnsite and found debris in ruble track causing noise and back pressure causing vibration in unit. Removed debris to repair. Advised customer to have vent professionally cleaned. All else checks good.
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JUB24FRERS00 Arrived on site. Checked for noise issues. Found evap cover warped allowing evap motor to create noise. Will need cover and evap motors to repair unit. Office to reschedule; ordrng 1 W10802010 (COVER)
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JUB24FRERS00 Arrived on site. Checked for noise issues. Found evap cover warped allowing evap motor to create noise. Will need cover and evap motors to repair unit. Office to reschedule; ordrng 1 W10802010 (COVER)
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JUB24FRERS00 Arrived on site. Checked for noise issues. Found evap cover warped allowing evap motor to create noise. Will need cover and evap motors to repair unit. Office to reschedule; ordrng 1 W10802010 (COVER)
Near Johnson City, TX 78636
Brandon
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KBFS25ECMS00 "Arrived on site to replace start device, I replaced start device, unit tested good. Collected balance on cc"
Near Georgetown, TX 78628
Tyler B.
Job Details: 02/07/2019
WASHER MAYTAG MVWC360AW0 "Arrived on site for actuator replacement for no spin, replaced actuator and calibrated and tested good, but very loud howling in spin. Unit will need GEARCASE to complete repair. No leaks on site ; ordrng 1 W11035747 (GEARCASE )"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/07/2019
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for vent trim replacement. Replaced trim and tested good.
Near Killeen, TX 76542
Arthur B.
Job Details: 02/07/2019
DISHWASHER GE GDT695SGJ5WW Arrived onsite for customer complaint of dishwasher not cleaning or heating. Inspected unit and found lower wash arm metal off causing heater to short. Unit will need new wash arm and return with heater element and wash kit. R/S for Thursday 2/7. All water connections were dry at time of service.; ordrng 1 WD35X10393 (spray arm)
Near Austin, TX 78728
Tyler B.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM "Arrived on site for unit not dispensing ice. Found motor jammed, replaced motor and tested good. No leaks on site"
Near Canyon Lake, TX 78130
Leonardo
Job Details: 02/07/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to replaced burner caps. Replaced caps test burner and burners igniting right away. Job complete no leaks present at this time
Near Hutto, TX 78634
Wesley
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 Arrived on site and found unit operating with clogged Evap drain. Ordering update drain and returning on. Monday the 11th per customer request. ordrng 1 W10619951 (drain tube)
Near Austin, TX 78748
Luis
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site to install parts from prev. diagnosis. Installed adapter kit,new ice bin and shaft,removed ui and main control installed new ui and main control. Powered unit on ran diagnostics all test passed."
Near Austin, TX 78733
Kevin
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site and inspected dishwasher and found when control panel was last replaced center longer screws or put in upper outside corners. Shorter screws then did not have enough thread And have fallen out. Customer is OK with shipping him directly 2 longer screws. Spoke with CS who will determine correct course of action.; ordrng 2 WPW10348408 (D2C screw)s
Near , TX 78641
Lou
Job Details: 02/07/2019
OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect oven temps. Upon arrival, customer advised that the handle on the warming drawer is getting too hot when using the bottom oven. I tested temps in the lower oven and they were good. I found service pointer #W10563362B which states to install a deflector shield for this issue. I am ordering the deflector shield and scheduled return service for 02/11/19. ; ordrng 1 W10536339 (deflctr-ht)"
Near Austin, TX 78745
Kevin
Job Details: 02/07/2019
DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found belt has frayed and has popped off of tensioner pulley. Replaced belt and pulley and all function has returned to the dryer. Removed all lint from the interior , job complete"
Near Austin, TX 78732
Paul
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived onsite for the refrigerator with a no ice condition. Ms stated the unit had started making a little ice but it was very slow. I found the FC at 6 degrees when set at 0 degrees. I found the RC at 43 degrees and the RC coil frosting up. I tested the icemaker and there were no error codes, the unit went thru a harvest, and filled in all three test. I found the RC fan running slower that normal. Need to replace the fan and the harness. Ordering fan and marking the prescreened harness as UORV. RS for Mon 2/11 per ms.; ordrng 1 C-NOTES (2HR JOB. MS REQUEST PR ONLY. ) and 1 W10633627 (MOTOR-EVAP)"
Near Kingsland, TX 78639
Thomas L.
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE204ESS0 Arrived on site for poor washability. Found that the washer motor had power to it but it was failed and not running. Replaced and tested and all water connections are dry. For some reason we could not get hot water to the sink or the dishwasher at this time. The customer will check water temperature when hot water is supplied to the sink.
Near Burnet, TX 78611
Thomas L.
Job Details: 02/07/2019
OVEN KITCHENAID KOSE500ESS02 Arrived on site for no heat condition. Found unit to have a failed control. The control that I was sent is the correct number but the part in the box is incorrect. See pics. Julie04/19/2018; ordrng 1 PARTSRESEARCH and 1 W11179310 (CONTROL)
Near Georgetown, TX 78628
Tyler B.
Job Details: 02/07/2019
WASHER MAYTAG MVWC360AW0 "Arrived on site for GEARCASE replacement, replaced GEARCASE and tested good, no leaks on site"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 02/07/2019
REFRIGERATOR GE HA10TG31SW Conduct re-call repair per factory instructions. No water is hooked up to this unit. Unit is in travel trailer however access to components were done through outside access door of trailer.
Near Burnet, TX 78611
Jonathan S
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for dishwasher panel damaged and not washing dishes. Inspected insulation and found out panel damaged. Performed diagnostics mode and found fault 4-3 motor not running. Monitored test mode and found no water getting to unit. Turned water and tested. Found wash motor getting voltage. Found outer panel damaged. Removed failed panel and installed new. Schedule return for Wednesday the 6th for sump motor repair. Customer requested am appointment for return.; ordrng 1 SEENOTE (REQ AM) and 1 W11085683 (WASH MOTOR ASSEMBLY )