Service History 1581 - Appliance Express

Near Temple, TX 76504

Arthur B.

Job Details: 01/10/2019

WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for dealer complaint of dryer top load washer not washing. Ran diagnostics and found no error codes stored. Calibrated unit. Unit calibrated successfully. No other issues found. No water connected to unit.

Near Temple, TX 76501

Arthur B.

Job Details: 01/10/2019

DRYER MAYTAG MED3500FW0 Arrived onsite for customer complaint of dryer getting PF and not coming on. Removed power cover and found only 120V coming from L2 and Neutral. Flipped breaker and still get same voltage. Advised customer to have breaker checked in breaker box. Charged labor DR100 $99.99 plus taxes. Dryer vent and lint trap was clean of lint at time of service.

Near Austin, TX 78732

Cliff

Job Details: 01/10/2019

OVEN WHIRLPOOL GBD307PRB01 Arrived on site to diagnose an oven that is not operating. Found no display on unit due to shortage main control. Main control board is no longer available and office will need to contact one guard home warranty to have them find a resolution for the claim.; ordrng 1 8303883 (cntrl-elec) and 1 CNOTES (NLA CONTROL)

Near Austin, TX 78732

Cliff

Job Details: 01/10/2019

MICROWAVE WHIRLPOOL GH5184XPB4 Arrived on site to diagnose a microwave that is not operating and smoking when used. Tested unit and found the inverter shorted out causing issues. Inverter will need to be replaced to complete repairs. Office will need to get authorization from home warranty for repairs and set return appointment.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 W10217710 (inverter)

Near Bartlett, TX 76511

Arthur B.

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRS325FNAM01 Arrived onsite for customer complaint of LED lights not coming on in SxS RC section. Found RC LED module faulty. Removed and replaced module. Reassembled. All light now illuminate as intended. No other issues found. No water source connected to unit at time of service.

Near Jarrell, TX 76537

Arthur B.

Job Details: 01/10/2019

WASHER HOTPOINT HSWP1000M4WW "Arrived onsite to install new motor assembly and magnetic lid lock. Removed motor and installed new replacement. Removed and replaced magnet on lid. Reassembled and tested. Unit now fills,agitates drains and spins as intended. No other issues found. All water connections were dry at time of service."

Near Killeen, TX 76542

Job Details: 01/10/2019

OVEN WHIRLPOOL WFE530C0ES1 "Name spelledMACRANDERArrived to inspect range not heating. Disassembled and checked the temperature sensor, brill and bake element. Unit still did not heat properly. Removed and replaced the control. Unit tested as designed.JOB COMPLETE"

Near Killeen, TX 76542

Job Details: 01/10/2019

WASHER WHIRLPOOL WFW92HEFW0 "Arrived to inspect washer complaint of not draining. I ran the unit through diagnostic test mode and received a F01 E01 error code. I disassembled the unit and cleared the debris from the drain. I reassembled the unit, tested it again and unit responded to test mode. I noticed excessive suds in the unit while testing. I advised the customer to monitor soap usage.JOB COMPLETE."

Near Austin, TX 78734

Cliff

Job Details: 01/10/2019

WASHER KENMORE 110.278416 "Arrived on site to diagnose the washing machine that is leaking. Tested unit and found hey rodent has chewed through tub to the pump hose and drain line again. Homeowner is aware so I have to pay full cost for repair as pest damage is not covered under AEX warranty. Return date set for 1/14/19. ordrng 1 285871 (hose,tub to pump) and 1 WPW10096921 (hose)"

Near Killeen, TX 76542

Job Details: 01/10/2019

COOKTOP WHIRLPOOL G7CE3034XS00 Arrived to install previously ordered parts. I removed and replaced the harness and switch. Reassembled the unit and unit tested as designed.

Near Austin, TX 78739

Brandon

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for customer complaint of unit not cooling properly in fresh food section. Customer defrosted evaporator coil and punctured a hole in fresh food evaporator and cracked the drip pan. Ordering evaporator, and drip pan. Before customer damaged the evaporator, the evaporator was covered in ice and not defrosting properly. I quoted customer for sealed system repair and let him know the control boards may be needed as well as a thermistor. Ordering all parts ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10836964 (pan-drip) and 1 W11116006 (evaporator)"

Near Harker Heights, TX 76548

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL ED5PHAXSL00 Arrived to inspect unit not making ice and ff section is warmer than usual. I confirmed the complaint and used my steamer to free the evaporator drain that was clogged with a block of ice. I also noticed the return air from the ff to the freezer section was frozen also. I melted the ice block. I tested the defrost for continuity and passed. Customer removed the 60 watt bulb from the ff section. Customer told to wait for unit to began cooling as designed after repair.JOB COMPLETE.

Near Harker Heights, TX 76548

Job Details: 01/10/2019

WASHER AMANA NTW4605EW0 Arrived to inspect washer not turning on. I checked the outlet for proper voltage and got 120 volts. I attempted to test the unit in service test mode and unit simply clicked. I removed the rear cover by the control board and noticed an infestation of bugs.Customer advised to treat infestation.JOB COMPLETE

Near Buda, TX 78610

Brandon

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for customer complaint of fresh food section not cooling properly, found huge amounts of ice build up on evaporator cover, instructed customer to defrost unit, ordering controls, thermistor, and evap cover. ; ordrng 1 W11092503 (panel-ui) and 1 WPW10501260 (cover-evap)"

Near Little River-Academy, TX 76554

Arthur B.

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for customer complaint of french door refrigerator not cooling both sections. Removed unit cover and found prior sealed system work has been done to unit. Found dye on floor base of unit. Also found compressor barely humming. Unit will need new compressor to complete repair. R/S customer for Tuesday 1/15. Unit disconnected at this time. No water connections made to unit at time of service. ; ordrng 1 CNOTE (ABO) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (access valve) and 1 W10832994 (compressor) and 1 W11189618 (unit harness) and 1 WPW10143759 (dye drier) and 1 WPW10637669 (grille)

Near Temple, TX 76504

Arthur B.

Job Details: 01/10/2019

WASHER GE GTW680BSJ5WS Arrived onsite for dealer complaint of top load washer not dispensing fabric softener. Removed back cover. TManually tested valve solenoids and found the one to fabric softener not opening. Ordering control and water valve assembly. R/s for Monday 1/14. No water connections to unit at this time.; ordrng 1 WH13X26637 (VALVE) and 1 WH18X28177 (CONTROL ASSY)

Near Temple, TX 76502

Arthur B.

Job Details: 01/10/2019

WASHER MAYTAG MAV7600AWW "Arrived onsite for customer complaint of top load washer leaking water inside tub when not in use and loud grinding noise when spinning. Tested unit. Found transmission bearing warn out causing to unit to shake badly. Also found water valve solenoids not closing causing water to drip into tub. Unit will need new transmission,valve to complete repair. Customer is wanting replacement. Advised AHS make that decision. OF to R/S due to part cost. All water connections were dry at time of service.; ordrng 1 12002158 (valve-inlt) and 1 35-6615 (ht trans service kit) and 1 CNOTE (NEED AUTHO)"

Near Killeen, TX 76549

Job Details: 01/10/2019

RANGE MAYTAG MER8772WW1 Arrived to inspect unit FR burner. Verified complaint and ordered FR triple burner infinite switch WPW10169580(PSP ITEM)NEEDS MORE WORK; ordrng 1 WPW10169580 (INFINITE SWITCH FRONT RIGHT TRIPLE BURNER)

Near Buda, TX 78610

Leonardo

Job Details: 01/10/2019

RANGE KITCHENAID KSGG700ESS0 Arrived on site to replace control board and console. Replaced both parts test unit and unit test good. All buttons working correctly and no more error codes. No leaks present at this time.

Near Austin, TX 78730

Cliff

Job Details: 01/10/2019

WASHER WHIRLPOOL WTW8040DW1 Arrived on site to diagnose a washing machine that is not spinning properly. Tested unit and found rotor mounting bolt loose causing rotor to slip out of position. Tighten bolts and rotor assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near New Braunfels, TX 78130

Robert

Job Details: 01/10/2019

RANGE AMANA ACR4503SFB3 Arrived on job for complaints of burner not heating fast enough. Burner are working as designed customer not satisfied with performance. Pans not setting flat not making geed contact with burner.

Near New Braunfels, TX 78132

Robert

Job Details: 01/10/2019

OVEN WHIRLPOOL WOD93EC0AS05 Arrived on job to install gasket. After install test operation.

Near Bastrop, TX 78602

Joseph C.

Job Details: 01/10/2019

COOKTOP WHIRLPOOL WFE515S0ES0 Arrived on site for “left burners not working” complaint. Inspected unit and found both left elements blown. Removed and replaced left elements. Tested unit. Unit is performing as designed.

Near Austin, TX 78728

Paul

Job Details: 01/10/2019

RANGE AMANA ACR4303MFW3 Arrived onsite for the range with the oven not heating. I found the dbl relay not closing on the control. I replaced the control and tested the unit. The unit is working as designed. Call complete.

Near Austin, TX 78746

Kevin

Job Details: 01/10/2019

WASHER WHIRLPOOL WTW7300DW1 "arrived on site to install new control board per service pointer W11042572, found prescreened control board is incorrect. Will need to re-order correct control board. ; ordrng 1 W11111459 (cntrl-elec)"

Near Austin, TX 78757

Scott

Job Details: 01/10/2019

WASHER AMANA NAV5800AWW "Arrived on site for leaking washer . Tested unit and found previous diagnosis from previous repair company was correct . Unit is leaking from tub seal and bearing is failing .will need bearing , transmission , hub and seal .; ordrng 1 27001030 (BEARING AND MILK STOOL) and 1 27001039 (transmison) and 1 W10116791 (hub & seal)"

Near , TX 78616

Diego G.

Job Details: 01/10/2019

OVEN WHIRLPOOL WFC150M0EB1 "Arrived on site. Replaced hinge kit and screws for oven door. Tested oven door, all functions tested OK. No leaks present. Job complete"

Near , TX 78616

Diego G.

Job Details: 01/10/2019

OVEN WHIRLPOOL WFC150M0EB1 "Arrived on site. Replaced hinge kit and screws for oven door. Tested oven door, all functions tested OK. No leaks present. Job complete"

Near , TX 78616

Diego G.

Job Details: 01/10/2019

OVEN WHIRLPOOL WFC150M0EB1 "Arrived on site. Replaced hinge kit and screws for oven door. Tested oven door, all functions tested OK. No leaks present. Job complete"

Near Lampasas, TX 76550

Arthur B.

Job Details: 01/10/2019

DRYER MAYTAG MEDC215EW Arrived onsite for customer complaint of dryer not heating properly. Tested unit and found no air flow coming from house venting. Advised customer to have venting cleaned. This is causing long dry time. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Dripping Springs, TX 78620

Brandon

Job Details: 01/10/2019

REFRIGERATOR KITCHENAID KSRU25CRWH00 "Arrived on site for customer complaint of unit not cooling, found faulty start device, I replaced start device unit tested good."

Near Round Rock, TX 78681

Tyler B.

Job Details: 01/10/2019

DISHWASHER KITCHENAID KDTE104ESS2 "Arrived on site for unit with no power, found control has failed, replaced control and tested and did not pump, replaced pump and motor and Testd good, no leaks on site"

Near Georgetown, TX 78633

Tyler B.

Job Details: 01/10/2019

OVEN WHIRLPOOL WOC54EC7AS02 "Arrived on site for heat complaints, found unit only heating to 338. Calibrated unit +10 and Testd good. Customer does have extended warranty but no contact info, customer will be contacting lowes"

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/10/2019

RANGE AMANA AGR6603SFS1 "Arrived on site. Replaced left front burner head and cap. Cycled burner and tested, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/10/2019

RANGE AMANA AGR6603SFS1 "Arrived on site. Replaced left front burner head and cap. Cycled burner and tested, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/10/2019

RANGE AMANA AGR6603SFS1 "Arrived on site. Replaced left front burner head and cap. Cycled burner and tested, all functions tested OK. No leaks present. Job complete"

Near Smithville, TX 78957

Thomas L.

Job Details: 01/10/2019

WASHER WHIRLPOOL WTW8500DC0 Arrived on site to replace ordered parts. During repairs two of the snaps on the tub ring split which could cause a potential water leak and noise condition. Tub ring needs to be replaced. The basket and the gearcase splines are corroded together so bad that they cannot be separated. So the unit will also need a spin basket.; ordrng 1 APPROVAL/FREIGHTCHARGESTOO and 1 W10811960 (spin basket) and 1 W11161992 (TUB RING)

Near Austin, TX 78724

Leonardo

Job Details: 01/10/2019

RANGE WHIRLPOOL WFC310S0ES3 Arrived on site to test unit for unit burners not working. Customer did not have receipt for unit. Advised customer I couldn’t work on it unless I had the paper work.

Near Austin, TX 78748

Leonardo

Job Details: 01/10/2019

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit not working. Test unit and found upper switch holder stuck in the close position when door is opened. Opened switch holder test unit and unit test good job complete unit working as designed.

Near Holland, TX 76534

Arthur B.

Job Details: 01/10/2019

WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer not filling properly. Tested unit and found hot/cold water connections reversed. Reversed water supply line to correct issue. Calibrated unit. U it completed successfully. Both valve work as intended. All water connections were dry at time of service.

Near Killeen, TX 76542

Job Details: 01/10/2019

MICROWAVE GE JNM1541DM5BB "Arrived to inspect microwave with no power. I removed the unit and discovered the thermostat (WB21X10148 WB21X10148)had no continuity, which was causing the NO POWER situation in the microwave. I ordered 3 thermostats and a harness to use on return visit.Order the magnetron TCO and order the incoming power supply TCO I called GE tech line and spoke to Chuck; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WB18X10495 (HARNESS) and 1 WB27X10937 (THERMOSTAT ) and 1 WB27X11098 (THERMOSTAT ) and 1 WB27X11100 (THERMOSTAT )"

Near Pflugerville, TX 78660

Wesley

Job Details: 01/10/2019

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and repaired broken hinge using unused correct hinge from call 209505 same builder. All checks good. ; used 1 W10299224 (RIGHT HINGE) from stock

Near Killeen, TX 76542

Job Details: 01/10/2019

RANGE AMANA JB650DT1BB Arrived to inspect front right burner was not turning on the small inner burner. Confirmed the complaint and ordered infinite switch WB24T10153 and 12” surface element WB30T10130 for returning visit.NEEDS MORE WORK.; ordrng 1 WB24T10153 (INFINITE SWITCH ) and 1 WB30T10130 (RANGE 12" HALIANT SURFACE ELEMENT )

Near Pflugerville, TX 78660

Wesley

Job Details: 01/10/2019

REFRIGERATOR AMANA ASI2575GRS02 Arrived on site and found unit handles loose. Tightened handles down. Now unit is operating as designed. All checks good. Ordering replacement shelf and shipping d2c.; ordrng 1 D2C and 1 W11135530 (SHELF)

Near Bertram, TX 78605

Thomas L.

Job Details: 01/10/2019

WASHER WHIRLPOOL WTW6400SW3 Arrived on site for unit displaying OL fault code. Tested unit. found that the basket was not able to float to allow the unit to wash thus the failure code. I placed some lubricant on the shaft and the customer will try the machine in approx 24 hours to see if the rust broke loose.Ernestandkim.bell@gmail.com

Near Austin, TX 78753

Scott

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL WDF330PAHW0 "Arrived on site for dishwasher not starting and control panel flashing . Found child lock was activated . Unlocked unit ,ran diagnostics test . No error codes , and DW ran entire cycle as designed . Collected 108.24 cc . No water leaks detected at time of service . Job complete ."

Near Pflugerville, TX 78660

Wesley

Job Details: 01/10/2019

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site and found unit in need of all trim pieces. All else checks good, ordering trim. ; ordrng 1 W10310922 (TOP TRIM) and 1 W10746435 (RIGHT TRIM) and 1 W10746436 (LEFT TRIM)"

Near Austin, TX 78702

Scott

Job Details: 01/10/2019

DRYER GE GUD27ESSMWW Arrived on site for washer making a sloshing noise . Unit is making a splashing noise just during agitation during wash . Please call lease office to collect service fee of 99.99 plus tax . No water leaks detected at time of service .

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Right on site. Replaced yolk, divider, solenoid, dispenser motor and ice bin. Cycled dispenser, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Right on site. Replaced yolk, divider, solenoid, dispenser motor and ice bin. Cycled dispenser, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Right on site. Replaced yolk, divider, solenoid, dispenser motor and ice bin. Cycled dispenser, all functions tested OK. No leaks present. Job complete"

Near Austin, TX 78750

Cliff

Job Details: 01/10/2019

DISHWASHER MAYTAG MDB4709AWB1 Arrived on site to diagnose a dishwasher that is not heating. Found heating element shorted out. Replaced heating element. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Pflugerville, TX 78660

Wesley

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for bent toe panel and subsequent door panel scratches. Repaired with panels and retainers. All checks good, unit is now operating as designed."

Near Georgetown, TX 78633

James

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRF535SWBM00 Arrived on site and found ice maker has failed mid harvest. Installed new ice maker . Unit working properly. Job complete

Near Round Rock, TX 78664

Tyler B.

Job Details: 01/10/2019

WASHER ROPER RTW4516FW2 "Arrived on site for door not unlocking, found latch stuck but no light flashing, removed top and and replaced latch and Testd good. No leaks on site door locking and unlocking"

Near Georgetown, TX 78633

Tyler B.

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL WDT720PADM1 "Arrived on sote for unit leaking. Found leak from diverter motor,

Near Kingsland, TX 78639

Thomas L.

Job Details: 01/10/2019

MICROWAVE GE JVM6175EF1ES "Arrived on site for unit tripping breaker, starting erratic displays during operation. Tested unit over and over and over and could not get the unit to do anything wrong. The customer was with me and she also saw that the unit was not doing anything wrong."

Near Horseshoe Bay, TX 78657

Thomas L.

Job Details: 01/10/2019

WASHER WHIRLPOOL WTW7000DW3 "Arrived on site for unit not cleaning well and not draining and not advancing properly. Entered diagnostics and found 2 stored failure codes, F7E8 and F0E3.clleared. Does in step 3. Ran step 52 to calibrate load size cycle. All operations were normal and all water connections were dry. F7E8F0E3"

Near Buda, TX 78610

Leonardo

Job Details: 01/10/2019

MICROWAVE AMANA AMC7159TAB Arrived on site to test unit for convection not working. Turned convection on to 300 and unit not heating. Found convection fan working but element not coming on. Will need new convection element 8183581 is discontinued office to reschedule ; ordrng 1 8183581 (CONVECTION ELEMENT )

Near Killeen, TX 76541

Job Details: 01/10/2019

WASHER MAYTAG MVWB835DW0 "Arrived to inspect unit dispenser with issues. I checked the bleach dispenser and dispenser was not damaged. I noticed the unit was not balanced correctly, so I leveled the feet and tested the unit. Unit tested as designed with no leaks.JOB COMPLETE"

Near Hutto, TX 78634

Tyler B.

Job Details: 01/10/2019

MICROWAVE WHIRLPOOL WMH31017HS-2 "Arrived on site for unit turning off while in use, found control to be needing replaced, was supllied with incorrect model resulting in incorrect supplied control, ordering correct control to complete ; ordrng 1 W10892389 (CONTROL)"

Near Leander, TX 78641

James

Job Details: 01/10/2019

WINE COOLER KITCHENAID KUBL204ESB Arrived on site and found a light out on the touch panel. Installed new and found the panel to be scratched and the cover coming off I will need to reorder this part to complete repair. ; ordrng 1 W10807582 (cntrl-elec)

Near Killeen, TX 76549

Arthur B.

Job Details: 01/10/2019

OVEN WHIRLPOOL WFE505W0HB0 Arrived onsite for customer complaint of oven not heating properly and door seal not secured. Tested oven @350F and found unit cycle within range of +/-40F. Did also find door seal broken. Installed new replacement. Found new seals does not go all the way around. Reordering door seal. Customer er next available is Friday 1/11. ; ordrng 1 WPW10129032 (gaskt-door)

Near Canyon Lake, TX 78133

Diego G.

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived on site. Check for leaking issues. Found spray arm not connected correctly creating to much suds creating tub to over flow after multiple uses. Re-positioned spray arm and connected. All functions tested OK. No leaks present. Job complete

Near Canyon Lake, TX 78133

Diego G.

Job Details: 01/10/2019

Near Canyon Lake, TX 78133

Diego G.

Job Details: 01/10/2019

Near Killeen, TX 76541

Job Details: 01/10/2019

Near Georgetown, TX 78628

Steve C.

Job Details: 01/10/2019

UNKNOWN WHIRLPOOL n/a Oil change

Near Dale, TX 78616

Robert

Job Details: 01/10/2019

WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of washer not spinning well. Ran diagnostics received no codes. Inspected motor checked the drain. Calibrated washer. No leaks detected

Near Fort Hood, TX 76544

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRS325SDHB02 Arrived to inspect unit not cooling. Freezer temperature 37 degrees. There was .03 amp draw at the compressor.Unit will need a sealed system (compressor Access valve WP978025W10507884 Compressor.; ordrng 1 W10507884 (COMPRESSOR ) and 1 WP978025 (ACCESS VALVE )

Near San Marcos, TX 78666

Robert

Job Details: 01/10/2019

DISHWASHER KITCHENAID KDTE204GPS0 Arrived on job for complaints of wash ability. Ran diagnostics no errors detected. Inspected oui sensor found condensation inside sensor. Replaced sensor ran fine. No leaks detected at time of service. NOTE this is a secondary dishwasher in same home not a recall

Near Pflugerville, TX 78660

Wesley

Job Details: 01/10/2019

WASHER AMANA NTW4516FW3 Arrived on site and found unit operating as designed. Was advised that unit bangs so loud on spin it was frightening. Found leveled and firm. Also found basket warped. Ordering new basket to correct noise. All checks good. ; ordrng 1 W10554251 ( BASKET)

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/10/2019

REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site. Check for leaking issues. Found multiple issues. Found rails bad creating clicking noise when opening. Also found leaking from icemaker and cloggedndrain. Will need ice maker and rails to repair unit. Rescheduled for 1/11/19; ordrng 1 4317943 (icemaker only) and 1 W10397635 (slide) and 1 W10397636 (slide)

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/10/2019

Near New Braunfels, TX 78130

Diego G.

Job Details: 01/10/2019

Near Austin, TX 78721

Scott

Job Details: 01/10/2019

WASHER WHIRLPOOL WET4027HW0 Arrived on site for no water . Ran diagnostics and got lid lock error code . Checked and supply lines are open . Ran diagnostics wash all checked out . Ran calibration .all checked good . Explained to resident kid has to be closed to fill. If error occurs again will need 2 men and lid lock . No water leaks detected at time of service .job complete .

Near Austin, TX 78731

Cliff

Job Details: 01/10/2019

MICROWAVE JENN-AIR JMC2427DS01 Arrived on site to diagnose a microwave that is not consistently running. Tested unit and found microwave not sitting flush in cavity. Builder will need to correct cabinet issues to correct door closing issue with microwave as due to cabinet being on level door is torqued. No further repairs can be done at this time and microwave is working as manufacturer intended.

Near Pflugerville, TX 78660

Wesley

Job Details: 01/10/2019

DISHWASHER MAYTAG MDB4949SDZ "Arrived onsite and found unit left hinge misinstalled. Corrected installation. All checks good, unit now operating as designed."

Near Austin, TX 78741

Kevin

Job Details: 01/10/2019

DRYER WHIRLPOOL WED7590FW0 "Arrived on site and found door hinge has broken, took one picture. Will need to bring back new hinge and have door on hand to ensure repair on the next visit.; ordrng 1 W11251345 (DOOR) and 1 WPW10208415 (door hinge)"

Near Waco, TX 76705

Steve C.

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for the unit will not dispense ice into crush. Test of the ice dispenser and found the rod is not moving on the ice container. Replace the ice container and tested unit. Unit dispenses ice properly and all water connections were dry at the time of service.

Near Waco, TX 76710

Steve C.

Job Details: 01/10/2019

WASHER MAYTAG MVWB765FW3 Arrived on site for the unit will not fill up with water and has LF error. Tested the unit in diagnostic and received error code f3e2 valve thermistor. Replace the valve and calibrated the unit. Tested the unit and unit is working properly. All water connections were dry at the time of service.

Near Austin, TX 78732

Cliff

Job Details: 01/10/2019

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to diagnose a refrigerator that is louder than normal. Tested all components of unit and found no mechanical failures at this time and refrigerator running as manufacturer intended. No repairs are needed at this time and no leaks were found at time of service.

Near Georgetown, TX 78626

Jerry C.

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "WRS321SDHZ00 Arrived to inspect breaker tripping. I found the compressor spiked to over 20 Amps momentarily and then leveled off to .77 amps. The compressor Ohmed correctly, but the issue is during load. Office to order compressor, dye drier and service port. Please allow two hours for sealed system service. No water connections to unit.; ordrng 1 CNOTES (2 HOURS SEALED SYSTEM SERVICE) and 1 SF8404 (SERVICE PORT) and 1 W10309988 (compressor) and 1 WPW10143759 (dryer)"

Near Georgetown, TX 78628

Jerry C.

Job Details: 01/10/2019

WASHER WHIRLPOOL MAT20PRAWW0 "MAT20PRAWW0 Arrived to inspect incorrect machine pricing. I found the unit fully operable, but the UI would not accept input commands within user mode. Service test modes were all present and the unit appeared to function mechanically, but would not accept funds input manually. Office to order control and UI. No leaks observed during service. Special order parts and the customer is aware they will be called to set service; ordrng 1 W10850499 (cntrl-elec) and 1 W11117408 (cntrl-elec)"

Near Buda, TX 78610

Kevin

Job Details: 01/10/2019

DRYER WHIRLPOOL MEDX655DW1 "Arrived on site and inspected dryer and found door switch has broken after replacing switch all function has returned to dryer. No lint found in unit cabinet at time of service, job complete."

Near Buda, TX 78610

Kevin

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site found customer is experiencing food items freezing in the middle drawer and fresh food section. Fresh food temp is showing 35 degrees, freezer is 6. Spoke with tech line and they recommended raising the temperature to prevent freezing. Left freezer at 2° and fresh food section at 41° no water leaks from connections at time of service, job complete. SR7723878843"

Near Waco, TX 76705

Steve C.

Job Details: 01/10/2019

OVEN WHIRLPOOL WFE320M0ES1 Arrived on site for the unit cooktop is cracked. Tested the unit and found the cooktop is not cracked but the left front and left rear element is cracked. Unit Will need a new left rear and left front elements.; ordrng 1 W10823729 (elmnt-surf LF) and 1 WP8273994 (elmnt-surf LR)

Near Kyle, TX 78640

Leonardo

Job Details: 01/10/2019

RANGE MAYTAG MGS8800FZ0 Arrived on site to test unit for burner not sitting correctly. Found center burner not sitting correctly will order new burner W11162114 and new orifice holder W10885071 office to reschedule ; ordrng 1 W10885071 (CENTER ORFICE HOLDER ) and 1 W11162114 (BURNER TOP )

Near Killeen, TX 76549

Arthur B.

Job Details: 01/10/2019

WASHER WHIRLPOOL WTW5000DW0 Arrived onsite for customer complaint of top load washer not competing cycles. Ran diagnostics and found error code F9E1 (Long Drain). Removed rain pump hose and found hair pins lodged in drain channel. Removed obstructions and reassembled. Calibrated unit. Unit completed successfully. Cleared error codes. No other issues found. All water connections were dry at time of service.

Near Killeen, TX 76549

Arthur B.

Job Details: 01/10/2019

WASHER MAYTAG MVWC415EW0 Arrived onsite. Customer no longer needed services. Bought new unit. No work performed.

Near Elgin, TX 78621

Joseph C.

Job Details: 01/10/2019

MICROWAVE KITCHENAID KOCE500EBS05 Arrived on site for “F06E08 error code” complaint. Inspected unit and found control faulty. Removed and replaced control. Tested unit. Unit is performing as designed.

Near Round Rock, TX 78681

Cliff

Job Details: 01/10/2019

DISHWASHER WHIRLPOOL GU2300XTVS0 Arrived on site to diagnose a dishwasher that is not draining. Found drain pump clogged with the Bree from normal washing. Remove debris’s from pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Spicewood, TX 78669

Luis

Job Details: 01/10/2019

ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site for unit over producing ice when working and unit not powering on. Found kink at end of drain tube going into drain advised customer installation issue and kink will need to be repaired for proper operation of drain. Rn diagnostics found faulty bin thermistor ordering new bin thermistor; ordrng 1 WPW10511923 (THERMISTOR BIN)

Near Round Rock, TX 78665

Lou

Job Details: 01/10/2019

COOKTOP WHIRLPOOL W5CG3024XS01 "arrived on site to inspect cooktop burners not working. Upon further inspection, the customer advised that the unit does not ignite and stated that when the GFCI outlet located next to the unit is lit up, the unit does not work. I pressed the reset button on outlet and the unit operated as designed except for the front left burner. I found that the orifice was clogged. I removed the orifice and cleared the debris and reinstalled the orifice and tested. The burner operated as designed. I advised the customer to contact an electrician to inspect the outlets. No gas leaks detected during service, job completed."

Near Austin, TX 78702

Scott

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL WRB329DMBM00 Arrived on site dropped bin off . Job complete .

Near Jonestown, TX 78645

James

Job Details: 01/10/2019

DRYER WHIRLPOOL WED92HEFW2 "Arrived on site and found that the top and both panels are dented. I also found the clips for the console have broken as well. Unit will need both side panels, top and console to repair. I attached photos of the damage. Repair will require 2 hours; ordrng 1 WPW10391519 (console) and 1 WPW10468495 (PANEL)"

Near The Hills, TX 78738

Cliff

Job Details: 01/10/2019

WASHER GE WPGT9150HWW Arrived on site to diagnose a washing machine that is not filling with hot water. Tested all parts and components of unit and could not duplicate any failures at this time. Advised homeowner on preset cycle options that are not changeable due to manufacturers settings. No repairs are needed at this time and no leaks were found at time of service.

Near Spicewood, TX 78669

Cliff

Job Details: 01/10/2019

OVEN GE JT95S0K3SS Arrived on site to diagnose an oven that is getting error codes. Tested unit and found cancel key error code on display. Control panel is no longer available in unit cannot be repaired.

Near Jonestown, TX 78645

James

Job Details: 01/10/2019

OVEN WHIRLPOOL WOD51EC0HS00 "Arrived on site and ran diagnostics. I found a communication error between control panel and controls. Unit also has a fan speed error for the lower oven. I noticed the unit would show that it was baking after turning unit off but no heat. Unit will need both controls, control panel and lower blower to repair ; ordrng 1 W11109174 (blower) and 1 W11261167 (CONTROL) and 1 W11261169 (CONTROL) and 1 W11297709 (CONTROL PANEL)"

Near Killeen, TX 76549

Job Details: 01/10/2019

REFRIGERATOR WHIRLPOOL ED5VHGXMB10 Arrived to inspect unit not dispensing water. I checked the valve and got 120 volts. I removed filter and attempted to dispense water. I noticed the water valve from the valve was broken. I trimmed the valve and reinstalled it on the valve and the unit dispensed water as designed.