Service History 158 - Appliance Express

We serviced a

WHIRLPOOL MICROWAVE

Model UMC5225GZ2

Near Austin, Texas 78748

Leonardo

Job Details: 06/04/2025

Arrived on site to inspect the unit for no power. Tested voltage at the outlet and confirmed 125V present. Verified unit was receiving voltage and found a faulty control board. No parts are currently available; job complete.

We serviced a

WHIRLPOOL OVEN

Model WFG505M0MS0

Near Buda, Texas 78610

Leonardo

Job Details: 06/04/2025

Arrived on site to replace valve and bake burner. Relaxed both parts test unit and found no gas leaks. Turned oven on to 350? and unit pre heated correctly with no gas smell job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Austin, Texas 78723

Justin

Job Details: 06/04/2025

Arrived on site for unit not turning on. Ran diagnostics checked for error f4 e3 wash motor f7 e1 no heat. Unit needs new sump and motor assembly. Replaced sump and motor and tested. Ran test cycle made sure no leaks. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Austin, Texas 78753

Justin

Job Details: 06/04/2025

Arrived on site for unit not heating. Checked voltage all correct voltage. Ohm out element checked out fine ohm thermal cutoff got ol. Unit will need thermal cut of sensor. Ordering part scheduled return 5/12; ordrng 1 W10900067 (Thermal fuse)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM07

Near Manor, Texas 78653

Justin

Job Details: 06/04/2025

Arrived on site for unit leaking water. Leak is coming from fill tube at ice maker. Un8t needs extensi9n tube. Ordering part scheduled return 5/12; ordrng 1 WPW10496649 (Fill tube extension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Salado, Texas 76571

Tyler

Job Details: 06/04/2025

Arrived on site for refrigerator creating moister in upper area of divider between fc and rc. On arrival confirmed gaskets were sealing properly and had NO moister or ice build up internally around do on either side. Did find moister on outter areas of both gaskets and temps around upper divider at 68 while middle was around 90 degrees. Will need findings reported techline about further steps. call complete

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Austin, Texas 78747

Joe Z

Job Details: 06/04/2025

Arrived on site for not operating at all. Upon arrival customer states the unit also makes a noise. Ran diagnostics and get F0-E5 off balance . Ran automatic test cycle and getting noise during agitation and spin. Noticed basket not turning. Found gear on hub is sheared off. Replaced hub W10528947 from parts stock from call 450467. Test unit and is operating as designed. Job complete

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Granite Shoals, Texas 78654

Miguel

Job Details: 06/04/2025

Arrived on site for icemachine not working. Has water moving but it feels hot inside. Ran diagnostics and sealed system starts there is a hissing noise coming from evaporator. No forst pattern. Will need sealed system repair completed. Office will call to schedule. Cusfomer says it brand new. Never been used. Advised to contact sellers for any different resolution as we can only repair at this time. ; ordrng 1 W11735041 (Compressor) and 1 W10843121 (Filter) and 1 WPW10218037 (Evaporator)

We serviced a

WHIRLPOOL FREEZER

Model Wzc5216lw0

Near Marble Falls, Texas 78654

Miguel

Job Details: 06/04/2025

Arrived on site for freezer not cooling. 4 flashes on inverter. Compressor does not start. Recovered refrigerant. Replaced compressor and filter drier. Added acess valve. Pressure test at 250 psi. Held. Vacuumed and recharged. Verified operaripn. Call complete. ; used 1 W11504448 (Coupler) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Killeen, Texas 76549

Tyler

Job Details: 06/04/2025

Arrived on site for dryer taking to long to heat. On arrival confirmed firmed issue and found unit drying as designed but found vent hose kinked and blocking airflow. Adjuated dryer and vent hose and found dryer working as designed. No parts installed Call complete

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Austin, Texas 78733

Scott

Job Details: 06/04/2025

Arrived on site for dryer not heating . Found dryer heating but customer not performing correctly . Ran diagnostics got 2-1 error code ( stuck button ). Ran air flow and temps checks . No air flow restrictions found . Unit temps are cycling correctly . Couldn't duplicate any faults. Did advised about eco boost feature . No lint build up at time of service . Job complete

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Austin, Texas 78702

Justin

Job Details: 06/04/2025

Arrived on site for drain pump constantly running. Unit needs a new cont4ol. Installed new control and calibrated ran test cycle. Unit is functioning properly and as designed to. No leaks present at this time job completed

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Austin, Texas 78702

Justin

Job Details: 06/04/2025

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS2

Near Briarcliff, Texas 78669

Scott

Job Details: 06/04/2025

Arrived on site for door issues on otr microwave. Found outer door frame had come completely off . Replaced MW door W10727603. No other issues found . Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Gatesville, Texas 76528

Jonathan M

Job Details: 06/04/2025

Arrived on site for a refrigerator that is not making ice and is not cooling as well. The customer advised that the refrigerator is cooling properly but that they still have issues with making ice. I confirmed the customer's complaint and found the ice maker would not turn. I replaced the ice maker and tested the unit. The unit began to work and operate as designed. Call complete. W11700250.

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS02

Near Austin, Texas 78732

Andrew R

Job Details: 06/04/2025

Arrived on a icemachine running hot. Found out customer has cats in the home and found cat hair built up on the condenser coil. Showed the home caretaker the hair and advised on how to keep the coil clean. Found unit working as designed and making ice properly. Explained to the caretaker that the ice machine will run warmer than a refrigerator. Found the unit installed beside a full size SUBZERO wine cooler and the exhaust from the wine cooler is next to the intake on the ice machine. The ice machine will be pulling warmer air when both units on. I showed the caretaker and explained this and they understand. Call complete. No parts installed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Hutto, Texas 78634

Robert

Job Details: 06/04/2025

8311 WRS331SDHM08 Arrived on site at apartment 8311 for refrigerator frosting up. On arrival I verified frost i defrosted all ice then i inspected parts heater has correct readings the evaporator wasn't reading correct. I replaced evaporator fan tested product is working as its designed no water leaks visible from main water supply.

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Gatesville, Texas 76528

Jonathan M

Job Details: 06/04/2025

"Arrived on-site to install previously diagnosed part. Inspected unit and work area. I replaced the main control and checked the pressure hose. I found the pressure hose, not pinched and was able to be blown through. I reassembled the unit and calibrated it. I ran the unit through an auto test and the unit ran as designed. Call complete. W11657965."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Austin, Texas 78748

Matthew

Job Details: 06/04/2025

"Arrived onsite for unit not functioning at all. Customer had uninstalled. Was able to run diagnostics. Found error for wash motor failure and no heat. Also found drain pump cracked and not energizing. Did confirm 120vac to pump. Ordering drain pump, retainers and harness returning with sump and motor. Office to reschedule. Prefer Monday or Tuesday. ; ordrng 1 W10876537 (Drain pump) and 1 W11697034 (Main harness) and 1 W10518394 (Heater) and 2 WPW10503548 (Retainer)s"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Georgetown, Texas 78633

Brandon B

Job Details: 06/04/2025

"Arrived on-site for dryer not heating. I found that a peice of wire had gotten into the heating element. Also found the hi limited was OL. I replaced the element(279838), t fuse(wp3392519) and high limit(279816) unit is heating and has decent airflow."

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Georgetown, Texas 78628

Brandon B

Job Details: 06/04/2025

"Arrived on-site for dryer not heating. Ifound that the element was bad. I replaced therm(wp8577274), cut off(279973) and element(wp3387747)"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Manor, Texas 78653

Wesley

Job Details: 06/04/2025

"Arrived onsite and found unit operating with noise during spin that customer is concerned about. Watched video and tested, unit is operating within design specs. Advised customer on use and care. No parts"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Austin, Texas 78757

Wesley

Job Details: 06/04/2025

"Arrived onsite amd installed the rc door and nameplate. Unit is now set up and cosmetically correct. LW10912075, W11223753 no signer available"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Austin, Texas 78748

Luis

Job Details: 06/04/2025

"Arrived on site. Leveled unit,replaced defective freezer door checked door operation and seal good. W10815701,w10839793"

We serviced a

MAYTAG DRYER

Model MGD6230HW1

Near Seguin, Texas 78155

Tim M

Job Details: 06/04/2025

"Arrived on site to test unit for short cycling. Upon arrival customer stated motor will stop spinning but UI will show the timer decreasing. Entered diagnostics, found F3E2 shorted moisture sensor error code stored. Ran a cycle, unit ran and began to heat, after 15 mins of running could jot mimic issue. Recommend moisture sensor harness and motor replacement. Ordering part, no parts installed, rescheduled for 06/10. Customer would like a sooner date if cancellation occurs. ; ordrng 1 WPW10298258 (Moisture sensor harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near New Braunfels, Texas 78130

Tim M

Job Details: 06/04/2025

"Arrived on site to test unit for pump running continuously. Upon arrival customer stated whenever unit is plugged in, drain pump constantly runs. Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Reset control and cycled power, drain pump still immediately engages. Pressure switch on the control has failed. Per special project S153EB, replaced control (W11603810) and applied power, drain pump no longer immediately engages. Ran a test cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Seguin, Texas 78155

Tim M

Job Details: 06/04/2025

"Arrived on site to test unit for panel not responsive. Upon arrival customer stated start button does not react to inputs so cycles cannot be started. Verified issue, start button is not responding and no light is illuminating. Replaced control (W11683480) and tested unit, all buttons are now responding to inputs. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Buda, Texas 78610

Andrey

Job Details: 06/04/2025

"Arrived on site to test unit for not working properly, tested unit found pump engaging but not shutting off, replaced control and tested, unit is now running as designed no leaks detected job complete installed W11608056"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Manchaca, Texas 78652

Andrey

Job Details: 06/04/2025

"Arrived on site to test unit for not spinning, tested unit found pulley on the motor shredded off and broken belt, replaced motor and all parts fron repair kit and tested, unit is now running as designed job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Seguin, Texas 78155

Tim M

Job Details: 06/04/2025

"Arrived on site to test unit for no power. Upon arrival customer stated unit stopped operating, they inspected terminal block and found the neutral disconnected. Reconnected neutral and unit still didnt power on. Tested voltage, found no voltage present. Breaker has been tripped. Customer was not aware the breaker was located outside at the main panel. Reset breaker, unit is now receiving proper voltage and is powering up. All functions have returned and unit is now running as designed, no parts installed, job complete."

We serviced a

KITCHENAID DISHWASHER

Model kdte104ess2

Near Driftwood, Texas 78619

Leonardo

Job Details: 06/04/2025

"Arrived on site to test the unit for the issue of not washing. Tested the unit and found it was filling with water, but the water was not circulating. Checked voltage at the wash motor and confirmed that the motor was receiving power but not running. Replaced the sump and motor, then tested the unit. The unit is now working as designed, with no leaks present. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS01

Near San Marcos, Texas 78666

Andrey

Job Details: 06/04/2025

"Arrived on site to test test unit for tripping breaker, tested unit found breaker tripping during preheat, per service pointer, replaced control and bake element and tested, preheat unit to 500 and advised customer tokeep it there for 2 hours to complete burn off cycle if unit continues to tripping then the breaker will need to be replaced at this time job complete installed W11544804, W11649136"

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near San Marcos, Texas 78666

Tim M

Job Details: 06/04/2025

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced gearcase (W11393685), slider (W10734521), clutch (W10754448), rotor (W10915701), washplate (W10902814), suspension (W11130356) control and console using control kit (W11111454) and valve (W11165546). Ran a test cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near New Braunfels, Texas 78130

Tim M

Job Details: 06/04/2025

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced chute seal (WPW10287601) and ice maker (W10882923). Tested unit, ice maker cycles and fills with ideal amount of water. Gasket is sealing properly. Advised to allow 24 hours for unit to get down to set temp, then ice production will start. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Austin, Texas 78737

Andrey

Job Details: 06/04/2025

"Arrived on site to replace previously diagnosed control, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11603810"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near San Marcos, Texas 78666

Andrey

Job Details: 06/04/2025

"Arrived on site to replace previously diagnosed control, evaporator fan, harness and thermistor, replaced parts and programed control to 12 unit is now running as designed no leaks detected job complete installed WPW10128551, W11266092, WPW10503278, 12001355"

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near San Marcos, Texas 78666

Andrey

Job Details: 06/04/2025

"Arrived on site to replace previously diagnosed control and blower, replaced and tested unit is now running as designed job complete installed W11448962, W11598119"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cedar Park, Texas 78613

Daniel A

Job Details: 06/04/2025

"Arrived on site to inspect washer making a very loud grinding noise. Upon further inspection I placed the unit into diagnostics and observed no error codes. I gained access to the bottom of the washer and found that the cam was not engaging properly and the teeth and become worn down. The belt is also slipping as it is showing signs on the cam assembly. I am ordering the belt, slutch and actuator. W10721967 W11239857 W11481722. I am scheduling for 6/10. No.water leaks observed during service ; ordrng 1 W10721967 (Sputch) and 1 W11239857 (Belt) and 1 W11481722 (Actuator)"

We serviced a

WHIRLPOOL DRYER

Model WED5720RR0

Near Leander, Texas 78641

Daniel A

Job Details: 06/04/2025

"Arrived on site to inspect dryer not tumbling. Upon further inspection, I verified that the dryer had proper incoming voltage at the terminal block. I verified that the motor relay was operating and supplying voltage to the motor. I gained access to the inside of the dryer and found that the thermal fuse was open. I checked the thermostats and heater and they measured good. I replaced the thermal fuse and reasembled the dryer. I ran an airflow test and found that airflow was restricted, which cause the thermal fuse to blow. I informed the customer that the vents are restricted and will need to be checked. The dryer itself is now fixed. W10909685"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ3

Near Cedar Park, Texas 78613

Daniel A

Job Details: 06/04/2025

"Arrived on site to inspect dishwasher top rack falling out of place. Upon further inspection, I found that the right stop was simply left open and allowed the rack to slide out of place. I informed the customer on how to adust the rack and use the stops. No broken parts found. No defects found. The unit is operating as designed. No water leaks observed during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Cedar Park, Texas 78613

Daniel A

Job Details: 06/04/2025

"Arrived on site to inpsect refrigerator not cooling at all. Upon further inspection, I found that the compressor was not running. I verified that the fans are operating fine. I checked the start device and capacitor and both checked good. The compressor is not starting and appears to be seized. Amp draw is 8 amps on the compressor. The refrigerator will need a sealed system repair. R600. I am ordering the compressor, evaporator, access valve, and uv drier and 2hr job. W11727250 W11598434 W11506635 WPW10143759 CNOTE 2hr. No water leaks observed during service. Office to schedule return service. ; ordrng 1 W11727250 (Compressor) and 1 Evaporator (W11598434) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier) and 1 CNOTE (2 hr)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Georgetown, Texas 78626

David Z

Job Details: 06/04/2025

"Arrived on site to diagnose washer that was not starting any cycles. I tested and confirmed the lid locked, but unit stiooed after that. Checked under unit and found the cover on the drain pump was hanging and the power wire to the drain pump was broken off. Added new spade terminals and reconnected pump wiring. Verified proper operation and unit working as designed. No parts needed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Georgetown, Texas 78628

David Z

Job Details: 06/04/2025

"Arrived on site to diagnose refrigerator not cooling. Examined unit and verified compressor is making a loud buzzing like a locked rotor. Found a bend in the condenser line that also looked almost folded. Straightened line, but added a piece of tape to mark the location. Unit does need a new compressor. I did not see any evidence of a leak. Ordering sealed system parts to repair. Compressor PSP and is on order. Office to schedule when we have part. ; ordrng 1 W11727250 (Compressor)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Georgetown, Texas 78626

David Z

Job Details: 06/04/2025

"Arrived on site to diagnose microwave with dead display. Customer said sometimes they can reset the breaker and it will work for a cycle or two, then power goes out again. I examined the unit and found no issues with the wiring or the fuse. I did find that the connection from the outlet is very finicky, and if you even touch the power cable power goes out. I played with the plug and cable and found the connection is loose in the outlet. Recommended replacement of outlet to resolve. Nothing verifiable wrong with unit. Call completed."

We serviced a

WHIRLPOOL OVEN

Model Wfes3030rs0

Near Marble Falls, Texas 78654

Miguel

Job Details: 06/04/2025

"Arrived on site oven tripping breaker. Confirmed cooktop works just fine. Tested elements. Removed back panell broil works and pulls 13 amps. Bake pulls 10 amps but trips once changing. Checked the plastic and found it to be pliable. Will need new elements. Also found door swal was broken. Office will call to schedule. ; ordrng 1 W11182108 (Element, bake) and 1 W11542153 (Door seal)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Copperas Cove, Texas 76522

Tyler

Job Details: 06/04/2025

"Arrived on site for washer not working, on arrival customer clarified they had questions regarding certain cycles and how they operated. Instructed customer on cycle operations andfound unit working as designed withno leaks, call complete"

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW3

Near Austin, Texas 78738

James K

Job Details: 06/04/2025

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11629601 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Storage unit. No one available to sign"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Austin, Texas 78748

Matthew

Job Details: 06/04/2025

"Arrived on site for unit shaking violently. Inspected unit and found suspension rod is shot and needs to be replaced. Replace rods and tested. Also, ran diagnostics to check for additional codes and found none. Rand calibration and diagnostics components test. All other components pass. The unit is now functioning properly. Job complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Austin, Texas 78732

James K

Job Details: 06/04/2025

"Arrived on site for unit not making ice. Upon arrival, customer stated unit made a loud noise and then stops making ice. Customer soon after open the door and found that it was warm inside. Ran diagnostics and passed with no issues. Continue to run normal cycle and all components worked as designed. Continue to wait until unit started producing ice. Advised customer to monitor unit and have video recording when issue occurs again. Customer agreed. Unit is functioning as designed no water leak detected at this time. No parts needed."

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Dale, Texas 78616

Joe Z

Job Details: 06/04/2025

"Arrived on site for SAFETY WASHER sparked. Upon arrival , customer showed where dryer door arcd when touching washer and how washer power cord and wall outlet blew. Uploaded pictures on SD. Contacted SAFETY. Spoke with Christina. Explained issues. Am told to proceed with replacement of Power cord. Ordering power cord. Am not able to test unit until new cord is installed . MfrRef # 7741657918; ordrng 1 W11513259 (Power cord) and 1 W11740022 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Bastrop, Texas 78602

Joe Z

Job Details: 06/04/2025

"Arrived on site for runs continuously. Upon arrival, unit is unplugged. Restored power and drain pump runs continuously with no water in tub. Found control failed. Replaced control W11603810. Test unit and is operating as designed. No leaks present. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Salado, Texas 76571

Tyler

Job Details: 06/04/2025

"Arrived on site for refrigerator needing sealed system repair. On arrival confirmed issue and installed W11727250 compressor, wpw10143759 uv dryer, access valve, recharged system with 56g of r600 and informed customer to allow 24 hrs to stablizes. Temps. Call complete"

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS22

Near Marble Falls, Texas 78654

Miguel

Job Details: 06/04/2025

"Arrived on site for oven control being locked. Unable to unlock. Screen is just continuous on going back to locked screen. Removed from wall. Verified wiring is good and going to replace panel but part sent is wrong in the box, part number is good. New part does not have slots needed for proper mounting. Office will call to schedule ; ordrng 1 W11600321 (Control panel.)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3236RZ00

Near Austin, Texas 78701

James K

Job Details: 06/04/2025

"Arrived on site for ONE STOP FC door replacement. Upon arrival, proceeded to replace W11435329 DOOR. Before and after photos attached. Unit is in 16th floor storage per todays visit. No water and electrical so unable to test."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FS0

Near Bastrop, Texas 78602

Joe Z

Job Details: 06/04/2025

"Arrived on site for not heating. Upon arrival, test unit and confirmed issue. Disassembled unit and found magnetron has failed. Replaced magnetron WPW10693025. Test unit and is operating as designed. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Bastrop, Texas 78602

Joe Z

Job Details: 06/04/2025

"Arrived on site for not cleaning clothesline . Upon arrival , ran diagnostics and get error code F0-E3 over load. Cleared error code. Ran a manual components test and all components operate correctly. spin and agitate operate correctly . Ran a normal wash cycle. Unit filled and begins to agitate correctly. Canceled cycle and ran a normal cycle with towels. Cannot duplicate an issue at this time. No leaks present. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20ETSS01

Near Buda, Texas 78610

Luis

Job Details: 06/04/2025

"Arrived on site for no cool. No cool in both compartments evap fan running,ui throwing 125 temp reading,ran diagnostic found ui not entering diagnostic, gained access to compressor compartment relay clicking on control,powered unit off let sit powered unit on compressor powered on hissing noise found discharge tube that sits in drain pan,due to line refrigerant has leaked out ordering controls,compressor,discharge line and evaporator in case needed. ; ordrng 1 67005397 (Ui) and 1 W10168780 (Control hv) and 1 W10160407 (Compressor) and 1 Wp12866903 (Discharge tube) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 12002041 (Evaporator)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Bastrop, Texas 78602

Joe Z

Job Details: 06/04/2025

"Arrived on site for making a screeching noise at beginning of spin cycle. Upon arrival, test unit and confirmed issue. Found that noise happens at beginning of spin and the goes away. Inspected unit and found belt and cam pulley are worn. Replaced cam W10721967 and belt W11239857. Test unit and is operating as designed. No leaks present. Job complete"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPA01

Near Horseshoe Bay, Texas 78657

Miguel

Job Details: 06/04/2025

"Arrived on site for icemachine not making ice, ran diagnostics. Found water is not coming just to the icemachine. Replaced water inlet valve. Found water is getting stopped by a bad filter. Customer had a new filter replaced and verified operaripn. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RW00

Near Lakeway, Texas 78734

James K

Job Details: 06/04/2025

"Arrived on site for FC light not working. Upon arrival, found light to work but found water on top of FC gasket. Advise tech to add taped insulation under top portion of Fc door gasket and raise FC door about 1/8 inch and resecure door. Ordering W11159742 tape gasket. No water leaks detected at this time. No parts replaced. Customer agreed to reschedule Thursday 12th in the AM. ; schdld next appmnt for 6/12 THU AM"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS02

Near Austin, Texas 78746

Luis

Job Details: 06/04/2025

"Arrived on site for door seal issues. Found top section of door not meeting with cabinet and engaging magnetic switch on ui panel,adjusted hinges same issue called texh support added washer behind lower hinge same issue per tech support ordering new door and hinges. Sr#7741706812; ordrng 1 W11346787 (Door) and 1 W11176752 (Top hinge) and 1 Lowerhinge"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Killeen, Texas 76541

Tyler

Job Details: 06/04/2025

"Arrived on site for dishwasher not washing dishes. On arrival found f7e1 and w11680075 motor bad. Replaced it and found unit it working g as designed with no leaks, call complete"

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WHIRLPOOL OVEN

Model WOS51EC0HS20

Near VLG O THE HLS, Texas 78738

James K

Job Details: 06/04/2025

"Arrived on site for control panel flickering. Upon arrival, confirmed control panel flickering. Proceeded to replace W11600370 control panel. Tested unit and now unit is functioning as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Buda, Texas 78610

Luis

Job Details: 06/04/2025

"Arrived on site for chiming noise and cooling issue. Ice in bin,found evaporator fan making a sputtering noise while running,ran diagnostic fan not powering on,replaced main control powered unit on same issue when fan runs sputtering noise from fan ordering a new fan motor. Used w11224256.; ordrng 1 W11578030 (Evaporator fan motor)"

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MAYTAG RANGE

Model MER4600LS0

Near Gatesville, Texas 76528

Jonathan M

Job Details: 06/04/2025

"Arrived on site for an oven that overheated, won't work, and has a cracked glass cook top . Inspected unit and work area. I confirmed the customers complaint and ran the unit through diagnostics. I found an F6 E1 (oven over temperature during cooking) error code. When I was checking the error codes in diagnostics, I found the broil element on and would not stop heating until i opened the door. I checked the relay on the control board and foundThe broil relay stuck in it closed position. I replaced the control and cook top and tested the unit. The unit began to work and operate us designed. Call complete. W11091927 and W11564652."

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KITCHENAID REFRIGERATOR

Model KRFC302ESS03

Near Briarcliff, Texas 78669

Scott

Job Details: 06/04/2025

"Arrived on site , replaced thermistor and right side door gasket . Customer also pointed out left side door gasket is torn as well. Ordering door gasket for left side fresh door . No water leaks detected at time of service. Return set 6/11; schdld next appmnt for 6/11 WED !"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near Woodway, Texas 76712

Jonathan M

Job Details: 06/04/2025

"Arrive down site for a nice machine that is not making ice. Inspected unit and work area. The customer advised that the unit appears to be receiving water, but that it does not make a whole ton of ice and will melt in the bin. I found the unit running upon arrival and did find shavings of ice. I tested the unit and found very little water flow coming through the water dispenser. I removed the filter and found very little difference in waterflow. I replaced the inlet valve and tested the unit. The unit began to work and operate as designed. Call complete. W10897719."

We serviced a

WHIRLPOOL FREEZER

Model WRT541SZDM01

Near Waco, Texas 76707

Jonathan M

Job Details: 06/04/2025

"Around site for a refrigerator that is not cooling properly. Inspected unit and work area. The customer advised that after they moved recently, the refrigerator has not been able to freeze items or cool properly. I heard the machine making a gurgling noise as it was running and took temperature of the freezer. I found the freezer at 26?F. I gained access to the evaporator and found only a partial frost pattern indicating an inefficient compressor, leak, or restriction. Ordering all sealed system parts and the office will need to contact the customer about a return date due to limited parts.Availability and need for a three hour service. ; ordrng 1 W11580057 (Compressor) and 1 W11578004 (Evaporator) and 1 WPW10143759 (Dryer) and 1 W11506635 (Access valve)"

We serviced a

MAYTAG WASHER

Model Mvwc416fw0

Near Belton, Texas 76513

Robert

Job Details: 06/03/2025

Mvwc416fw0 Arrived on site from previous tech to install parts for a worn suspension and oil leaking from gearcase. I inspected the suspension they were in great shape i checked for oil leaks didn't see any . I ran diagnostic no error codes then I calibrated. I tested in test mode no odd nosies everything worked great. I tested in customer mode product is working as its designed no parts used no water leaks visible from the main water supply. I did balance washer it was a little off balance instructed client on how much to use .

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MAYTAG WASHER

Model MVW5430MW2

Near Copperas Cove, Texas 76522

Robert

Job Details: 06/03/2025

MVW5430MW2 Arrived on site again for same issue washer with blinking lights not washing. Calling whirlpool tech Sr# 7741215216 tech said we did all we could multiple times we replaced parts tech said product is in review and they will contact client.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Marble Falls, Texas 78654

Wesley

Job Details: 06/03/2025

Arrived onsitw for unit operating with f3e1 drain error. False emergency drain. Replaced control under special project provision. Unit is now operating as designed. Calibrated. All checks good. W11608056

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WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Round Rock, Texas 78665

Andrew R

Job Details: 06/03/2025

Arrived onsite to replace panel. I replaced the panel and the unit now looks and operates as designed. No leaks. Call complete. Installed W11461694 PANEL.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM07

Near Georgetown, Texas 78628

Chris

Job Details: 06/03/2025

Arrived onsite to inspect refrigerator not making ice upon further inspection tested icemaker it is working checked valve and notice kink waterline coming from wall unkinked waterline tested ice maker again unit is working as design.No leaks observed during service

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HBS00

Near Liberty Hill, Texas 78642

Chris

Job Details: 06/03/2025

Arrived onsite to inspect refrigerator not cooling in fc or replaced upon further inspection found fc temp 25 rc temp 45 also found frost in rc side at bottom of unit removed with steamer gasket on rc & fc was not installed correctly causing the unit to leak air from both sides unit is missing 1 wheel in front lh & the leveler lh kick plate is wrong color & missing screws ordering parts office to schedule ; ordrng 1 WPW10713158 (Grill kickplate) and 1 W11625680 (RC door gasket) and 1 LW10864696 (FC door) and 1 W11266052 (Bracket) and 2 Wpw10141622 (Leveler)s and 2 Wpw10297485 (Screw)s and 1 Wpw10475495 (Roller-cab) and 1 W11208384 (Roller pin) and 2 WP98008545 (Screws kickplate)s and 1 WPW10542037 (Snack draw)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS12

Near Georgetown, Texas 78628

Chris

Job Details: 06/03/2025

Arrived onsite to inspect microwave turning off & on upon further inspection tested unit with load unit is heating it is not cutting of during service could not duplicate problem currently unit is working as designed

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Georgetown, Texas 78626

Chris

Job Details: 06/03/2025

Arrived onsite to inspect dryer not heating upon further inspection tested both thermostats & fuse all three are less than 1 ohm's heating element is good timer is good checked sintervical switch on the motor shows it's open causing unit not to heat ordering parts motor 297827 WHEEL WP694089 THERMOSTAT WP3977767 WP3387134 scheduled follow up with customer ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower Wheel) and 1 WP3977767 (Thermostat) and 1 WP3387134 (Thermostat)

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WHIRLPOOL DRYER

Model WED5620HW2

Near Georgetown, Texas 78628

Chris

Job Details: 06/03/2025

Arrived onsite to inspect dryer making noise upon further inspection found bad rollers used repair kit 4392067 cleaned lent from unit REASSEMBLED unit tested cycles unit is working as designed

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WHIRLPOOL DRYER

Model WED8500DC3

Near Leander, Texas 78641

Chris

Job Details: 06/03/2025

Arrived onsite to inspect dryer making noise upon further inspection disassembled unit found bad rollers used repair kit cleaned lent from unit reassembled unit ran test cycles unit is working as designed

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WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Taylor, Texas 76574

Andrew R

Job Details: 06/03/2025

Arrived onsite for unit power cycling. Customer stated they don't hear noises when it occurs taking out a possible fan motor issue. I inspected both evaporator and they are clear no defrost issue present. When inspecting the UI i found the leds starting to dim and make the numbers hard to read. The UI is failing and this can cause the power cycle issues and icemaker issues which customer stated it has been taking longer to make ice now. Gonna order W11387386 Ui Front to continue with repair. Office to RS as the part is showing out of stock. No parts installed.; ordrng 1 W11387386 (Ui Front)

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MAYTAG WASHER

Model MVW5430MW0

Near Elgin, Texas 78621

Matthew

Job Details: 06/03/2025

Arrived onsite for unit making noise during use. Ran test and confirmed noise from underneath unit. Inspected and found worn belt and cam. Replaced Cam and belt and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Taylor, Texas 76574

Andrew R

Job Details: 06/03/2025

Arrived onsite for unit humming. I found the unit to be in a constant drain and no change when the water pressure line is removed and canceling cycle. The water pressure sensor on the control has failed and control needs replacement. I replaced the control and ran a calibration. Unit is now operating as designed and no issues are present with the unit. No leaks. Call complete. Installed W11608056 CNTRL-ELEC.

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MAYTAG WASHER

Model MVW7230HC1

Near Elgin, Texas 78621

Matthew

Job Details: 06/03/2025

Arrived onsite for unit not filling adequately on some cycles. Found customer inadvertently depressed the extra power button. Explained the use of extra power. Removed setting and ran a load of laundry. Customer was present and agreed water level is now adequate again. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Waco, Texas 76707

Brandon B

Job Details: 06/03/2025

Arrived on-site for timer not working. I verified the issue. I replaced the timer(wpw10185982) and cycled the unit. The timer is working as it should.

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Elgin, Texas 78621

Matthew

Job Details: 06/03/2025

Arrived onsite for some clothes damp at end of cycle. Tested and found unit is functioning properly. Instructed customer on settings while drying mix materials. Jeans with light weight material. The sensor bars may pick up on lighter items and trigger the cycle to stop. Recommended timed drying cycle. Customer will monitor. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3236RZ00

Near Round Rock, Texas 78665

Andrew R

Job Details: 06/03/2025

Arrived onsite for previously diagnosed parts. I replaced the slides using the slide kit and tested units rails. The rails now suck in and create a seal around the liner. Unit now functions as designed. Call complete. Installed W11658402 FC SLIDE KIT.

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS01

Near Kingsland, Texas 78639

Wesley

Job Details: 06/03/2025

Arrived onsite for not operating consistently and found had loose power supply connection preventing consistent operating. Repaired by securing the power supply. Unit is now operating as designed. No parts. No signer available.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC302ESS06

Near Marble Falls, Texas 78654

Wesley

Job Details: 06/03/2025

Arrived onsite for low flow water dispensing. Used bypass key to demonstrate that a new filter will be needed. Used filter head kit to provide bypass keystone customer. W11346623

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JENN-AIR REFRIGERATOR

Model JFFCC72EHL04

Near Granite Shoals, Texas 78654

Wesley

Job Details: 06/03/2025

Arrived onsite for ice production concerns. New build lake house not yet lived in full time. Advised that door ice is slower than median production and the bin will need to be refreshed to optimize performance of production and dispensing. No parts. Unit is operating as designed. Bin is full and ice quality is good at time of time of service.

We serviced a

WHIRLPOOL DOWNDRAFT

Model UXD8636DYS6

Near Temple, Texas 76504

Brandon B

Job Details: 06/03/2025

Arrived on-site for fan not working. I verified the issue. Wasn't getting 120v to blower assembly. Found the harness arcing at fan switch. Called tech line and they couldn't find the harness in parts. They transferred me to safety and they are researching the part. They will upload their findings to the Sr # below no parts used. File 7741694462. Sr #7741138377

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Round Rock, Texas 78664

Andrew R

Job Details: 06/03/2025

Arrived onsite for dryer not heating. I confirmed no heat present. I checked the heating elements continuity and found it open. I pulled the element and found the coil broken. I replaced the heating element and tested the unit. Unit is now heating as designed and i cleared lint from the interior of the unit. Call complete. Installed WP3387747 ELEMENT.

We serviced a

JENN-AIR RANGE

Model JDRP436HL01

Near Granite Shoals, Texas 78654

Wesley

Job Details: 06/03/2025

Arrived onsite and found unit oven would not heat. Determined cause to be dropped power. Unit only has 120vac does not have 240vac at the outlet. Spoke with buildingncontractor to advise on condition and needed electrical supply repair. No parts.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Meadowlakes, Texas 78654

Wesley

Job Details: 06/03/2025

Arrived onsite and found unit operating with failed control. No function. Replaced control to repair. Unit is now operating as designed. W11603810

We serviced a

WHIRLPOOL OVEN

Model WSGS7530RZ0

Near Austin, Texas 78745

Andrew

Job Details: 06/03/2025

Arrived on site to test unit for oven not heating. Found baking pan was making contact with ignitor prevent burner from igniting. Removed baking pan and unit is now working as designed. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED7000DW1

Near Buda, Texas 78610

Andrew

Job Details: 06/03/2025

Arrived on site to test unit for not heating found element was shorted out. Replaced element(279838) and unit is now working as designed. Job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near New Braunfels, Texas 78132

Andrew

Job Details: 06/03/2025

Arrived on site to test unit for ice clumping. Found ice appears to have melted in ice container and created a sheet of ice. Replaced ice maker(W11557002) and cycled with no issues. Recommending ice door. Scheduled for 06/09.; ordrng 1 W11048097 (Ice door)

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near New Braunfels, Texas 78130

Leonardo

Job Details: 06/03/2025

Arrived on site to test the unit for overheating. Tested the unit and found that the heating element was not cycling on and offit was staying on continuously. Replaced the high-limit fuses and tested the unit again. The heating element is now cycling on and off properly. Unit tests good. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Austin, Texas 78754

Justin

Job Details: 06/03/2025

Arrived on site to replace damaged range handle. Replaced handle unit is functioning properly job completed. No one on site for signature

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Austin, Texas 78723

Justin

Job Details: 06/03/2025

Arrived on site to repair previously diagnosed issue unit needs new control. Replaced control and calibrated ran test cycle. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS11

Near Austin, Texas 78726

Daniel A

Job Details: 06/03/2025

Arrived on site to inpsect microwave blower fan not operating. I gained access to the control for testing and measured the voltage going to the fan on high and low and voltage is being supplied by the control. The fan is receiving voltage but is not operating. I am ordering a blower fan. Office e to schedule return service. W11441128 No one on site to sign ; ordrng 1 W11441128 (Blower)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Jarrell, Texas 76537

David Z

Job Details: 06/03/2025

Arrived on site to diagnose refrigerator with non functional icemaker. Examined icemaker and found it locked mid harvest position. Icemaker would not respond to cycling / reset. Replaced icemaker and verified it filled and worked properly. Parts used - W11700250.