Near Georgetown, TX 78633
Jerry C.
Job Details: 11/03/2018
DISHWASHER KITCHENAID KDPE334GBS0 "KDPE334GBS0 Arrived to inspect drying issue. The unit would not dry well and there was excessive water left in the cabinet area. I discussed use with the customer and they had a water treatment system and were using detergent tablets, pre-washing the dishes and the rinse agent was set to 3. I advised them to greatly reduce the amount of detergent usage and recommended one teaspoon as a starting point with their choice in pre-washing. I advised about rinse agent use and with soft water, that it should be set to 1. I discussed the importance of purging cold from the hot water supply prior to use. Operational rest good, no leaks observed during service."
Near Georgetown, TX 78633
Lou
Job Details: 11/03/2018
MICROWAVE WHIRLPOOL UMC5225DB0 "arrived on site to inspect microwave with no power. Upon further inspection, I found that the microwave had no power. I went o the breaker and inspected it and turned it off then turned it back on. Checked the microwave and still no power. I researched parts and there are no parts available for this unit. Per Service Matters, the unit has a Total Replacement Warranty. Therefore, I cannot service this unit. I quoted the customer MW100 Job completed."
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/03/2018
RANGE MAYTAG MGR6600FZ0 "Arrived on site for control replacement, receivedncontrol panel . Need CNOTE PLEASE SCHEDULE TUEDAY THE 5th! Customer unsatisfied and is trying g to request a replacement unit from whirlpool CNOTE call Tyler when part arrives to confirm correctness ; ordrng 1 W11101561 (CONTROL ELEC )"
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "S16360 for labor covered Arrived on site for unit at 50* found EVAP completely frosted, also ice melting. Advised customer to unplug unit 24hrs prior with towel, signed waiver. Customer is unsatisfied with her unit, it's her 2nd one, she will be calling manufacturer . No leaks on site ; ordrng 1 W10864519 (adapter) and 1 W11256332 (EVAP COVER ) and 1 WPW10675033 (cntrl-elec)"
Near Hutto, TX 78634
Tyler B.
Job Details: 11/03/2018
WASHER MAYTAG LAT9706AAM Arrived on site for timer replacement. Found supllied timer was incorrect . Need CNOTE part find and office reschedule ; saved tckt
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived on site for
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/03/2018
OVEN WHIRLPOOL WCG55US0HS00 Arrived on site for cooktop front left burner not igniting. Performed diagnostics and tested burners. Gained access to wire harness and spark module. Found disconnected at spark module. Connected harness and tested. Assembled unit and tested all burners. All tested good.
Near Austin, TX 78737
Leonardo
Job Details: 11/03/2018
COOKTOP WHIRLPOOL W5CG3024XS01 Arrived on site to replace cooktop. Replaced cooktop charged customer. Job complete
Near Austin, TX 78728
Wesley
Job Details: 11/03/2018
REFRIGERATOR MAYTAG MFF2558FEZ02 Arrived on site and found Evap rattle found unit needed to be adjusted tightened at frame connections and insulated under condenser. All checks good. No parts needed.
Near , TX 78628
Jerry C.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "WRS315SDHM01 Arrived to inspect feet missing. I advised the customer this model does not include leveling/locking feet and they may want to use cardboard to put the rollers onto, to stop unwanted movement. I squared and leveled the chassis and doors and sealed gapping at the lower outer door corners. Operational test good, no leaks observed during service."
Near Austin, TX 78726
Cliff
Job Details: 11/03/2018
MICROWAVE KITCHENAID KMBP107ESS01 Arrived on site to diagnose a microwave that is not responding to controls. Tested unit and found control panel locked up causing no response from UI. Reset control by removing power and resetting power. All is now fully functional and working properly. No further repairs are needed at this time.
Near Austin, TX 78736
Leonardo
Job Details: 11/03/2018
VENTHOOD IKEA IHW61UC0FS0 Arrived on site to replace fan motor. Replaced fan motor test unit and unit test good no loud noises coming from motor. Job complete
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KSSC48QTS00 "KSSC48QTS00 Arrived to inspect ice bin freezing and no ice dispensed. I found frost within the ice bin and the ice had frozen into a mass, causing the driveshaft to be stripped. The motor had ice within the housing, but there was no damage to the motor and I removed the ice. I sealed the motor cover with silicone to prevent air movement and I used plastic compatible grease at the top of the shaft to further discourage water and air movement. I sealed the bin mounting plate gapping within the ice chute and tested. Operational test good, no leaks observed during service. Shaft
Near Austin, TX 78759
Wesley
Job Details: 11/03/2018
MICROWAVE JENN-AIR JMC2430DB01 Arrived on site and found unit operating intermittently due to poorly seated door switch on the right side. Adjusted door and switch for %100 operation.
Near Austin, TX 78759
Wesley
Job Details: 11/03/2018
ICE MACHINE WHIRLPOOL KUIC15PHZS0 Arrived on site and found unit in need of cleaning. Cleaned and replaced filter with their filter. To charge cleaning fee. Office to charge facilities.
Near Austin, TX 78726
Cliff
Job Details: 11/03/2018
WASHER WHIRLPOOL WTW7000DW1 Arrived on site to diagnose a washing machine with hose leaks. Fully inspected washing machine and found no mechanical failures or abnormalities in the machine itself. Advised homeowner on all possible reasons hoses may have had issues. Fully inspected hoses that were connected to machine and found no problems with hoses that were installed. No repairs necessary at this time and no leaks were found at time of service.
Near Kingsland, TX 78639
Thomas L.
Job Details: 11/03/2018
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site and replaced compressor. Could not test unit because water line would not stop dripping. Tommy is taking unit to,his shop and will test unit there after water line has been replaced. This is to make sure we have a good compressor as multiple compressors have failed new in box. ; ordrng 1 CNOTES and 1 UNITINTOMMYSSHOP and 1 WPW10217922 (tube)"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 Unit has a restricted fresh food drain. Steam or wouldn’t not Open the drain. The customer will defrost for two days.. We will return next Friday at the customers request to try to finish getting the drain open.; schdld next appmnt for 11/9 FRI !
Near Austin, TX 78750
Cliff
Job Details: 11/03/2018
VENTHOOD WHIRLPOOL UXB1200DYS Arrived on site to diagnose a vent hood with a bad fan motor. Found start winding of motor weak. Replaced fan and tested unit. Found all is working properly at this time.Fan (470.80+tax)Svc/Lbr (229.99+tax)
Near Belton, TX 76513
Steve C.
Job Details: 11/03/2018
WASHER MAYTAG MVWB865GW0 Arrived on site for the unit is not working properly. Customer advise the unit went off balance and intermittently will shut down. Removed the control panel and found the wire connection to the UI is not secured. Secured the wire harness and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near , TX 78669
Thomas L.
Job Details: 11/03/2018
MICROWAVE GE PEB7226SF2SS "Arrived on site to find microwave totally dead. Removed microwave from pantry. Removed microwave cabinet. Removed and reinstalled main microwave power fuse. Tested microwave. After this repair, microwave works perfectly."
Near Austin, TX 78703
Joseph C.
Job Details: 11/03/2018
DRYER WHIRLPOOL WED9550WL2 "Arrived on site for “unit banging sides of walls after previous repair” complaint. Pulled unit from closet and installed mounting kit. Reinstalled unit. Customer is not pleased with being charged for call, since unit was not having this problem until previous repair. Notified office. MS to contact customer for this issue."
Near Austin, TX 78704
Scott
Job Details: 11/03/2018
VENTHOOD KITCHENAID KXD4636YSS5 "Arrived on site for poor performance on down draft . Checked installation, and air flow both are good . Checked outside vent , strong air flow . Did instruct that they may experience poor venting if pots are taller then vent . Unit is performing as designed . Job complete."
Near Austin, TX 78703
Scott
Job Details: 11/03/2018
RANGE KITCHENAID KSDB900ESS1 "Arrived on site for display issues . After talking to customer it’s a keypad issue . When changing temps the two top center buttons wouldn’t respond . Checked all connections , error seemed to be resolved . No gas leaks detected at time of service . Job complete ."
Near Austin, TX 78730
Luis
Job Details: 11/03/2018
ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site. Found tube disconnected to pump,installed tube correctly to pump,removed calcium build up on tube and cover."
Near Austin, TX 78730
Luis
Job Details: 11/03/2018
REFRIGERATOR GE PFSS6PKWBSS "Arrived on site for door alarm going off,adjusted top cover that holds magnetic switches tested door operation lights shutting off and magnetic switches making good contact"
Near Austin, TX 78734
Luis
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for door closing issue. Adjusted mullion heater on door,mullion sliding into bracket correctly,advised customer left side door with mullion has to be physically closed due to mullion needing to enter bracket checked door seal good."
Near Lakeway, TX 78734
Luis
Job Details: 11/03/2018
WINE COOLER WHIRLPOOL KUWS24LSBS03 "Arrived on site for no cool. Removed evaporator cover no,frost pattern found oil on manufacture weld joint on evaporator diagnosed leak on evaporator,part is a non serviceable part. Gave options on installed up drier and recharging system customer doesn’t want further repairs."
Near Austin, TX 78738
Paul
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for the dishwasher with the door falling faster than it use to. I found the right side hinge pad had broken and come off. I replaced the pad and the door is working as designed. There were no water leaks present at the time of service. Call complete.
Near Spicewood, TX 78669
Paul
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived onsite for the dishwasher that the lights are out and it will not start. I had voltage into the control but no voltage to the UI. I found the main control shorted out due to a water leak at the vent. The main control and the vent need to be replaced to further test. I quoted the customer CNTRL-ELEC GASKET . Customer does not want to repair the unit and decided to purchase a new machine. Call complete.
Near The Hills, TX 78738
Paul
Job Details: 11/03/2018
DISHWASHER KITCHENAID KDTE204GPS0 Arrived onsite for the dishwasher to replace the previous diagnosed parts by BC. I replaced the damaged left hinge. The right hinge was good. The door closes properly. Call complete. Nobody was at the job site to sign the ticket.
Near Austin, TX 78738
Luis
Job Details: 11/03/2018
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site for ice bucket issues. Found auger motor shaft slipped out of coupling. Installed shaft to coupling reinstalled shaft to auger motor,installed bucket tested auger motor shaft rotating in bucket correct.y unit working as designed"
Near Killeen, TX 76549
Arthur B.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite for customer complaint of 5 door refrigerator leaving puddle of water in RC section. When arrived found water puddling in RC floor. Call WPL Techline Andrew SR#7723242672 and stated to use trimmer string to recheck the drain tubing. Also found RC evaporator frozen over causing poor cooling. Ordering RC thermistor. R/S for Wednesday 11/7. All water connections were dry at time of service.; ordrng 1 W11087438 (motor-evap)
Near The Hills, TX 78738
Paul
Job Details: 11/03/2018
OVEN KITCHENAID KEMC308KSS0 Arrived onsite for the microwave that appears to have a broken door spring. I found one of the torsion springs broken. I advised the customer to replace both. I quoted the customer SPRING. I replaced both torsion springs and the door is working as designed. Call complete.
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/03/2018
DRYER WHIRLPOOL WED92HEFW1 "Arrived on site for pre diag part replacement. R&R side panel , repair kit and drum and tests good. No noise"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/03/2018
OVEN KITCHENAID KODE500ESS03 Arrived on site. Customer stated that oven is not level. There’s no component failure whatsoever on unit. Instructed customer they will need to have installers re-level unit. our company does not do installation issues. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/03/2018
OVEN KITCHENAID KODE500ESS03 Arrived on site. Customer stated that oven is not level. There’s no component failure whatsoever on unit. Instructed customer they will need to have installers re-level unit. our company does not do installation issues. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/03/2018
OVEN KITCHENAID KODE500ESS03 Arrived on site. Customer stated that oven is not level. There’s no component failure whatsoever on unit. Instructed customer they will need to have installers re-level unit. our company does not do installation issues. Job complete
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for unit not despensing water, found tiny ice cubes. Pulled unit, no kink in line. Removed filter and worked as normal. Advised customer to replace filter. Also advised if the new filter makes the same issue he would need a new filter housing. No leaks on site"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for damaged door, found damage on left RF door. R&R door and tested good."
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived back on site for control replacement. R&R control and tested good no leaks on site
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL GI6SDRXXY02 "Arrived on site for light switch replacement. R&R switch and tested good,"
Near Pflugerville, TX 78660
Wesley
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site and heard reports of icemaker failing and then starting back up. Replaced icemaker. Unit appeared to be functioning properly at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 11/03/2018
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and replaced trim. Unit is now operating as designed. Advised builder on repair.
Near Lakeway, TX 78734
Paul
Job Details: 11/03/2018
COOKTOP KITCHENAID KSGB900ESS0 Arrived onsite for the range that is tripping the GFI circuit in the kitchen when one of the broil functions are used. I found the broil assist element causing the GFI to trip. I disconnected the broil assist element and tested it. It ohms out good but there must be an internal break in it. The range functions as designed with it disconnected and the broil feature is selected and on. I also ran the warming drawer which has the same wattage element when the broil function was still on with the broil assist element disconnected and the circuit never tripped. Ordering W10552501 ELMNT-BROL. RS for Thu 11/8.; ordrng 1 W10552502 (ELMNT-BROL)
Near Pflugerville, TX 78660
Wesley
Job Details: 11/03/2018
WASHER MAYTAG MVWC565FW Arrived onsite and found drain backed up in wall. Advised that drain must be cleared to prevent leaking. Unit is operating otherwise properly. All checks good.
Near Austin, TX 78736
Luis
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for no ice. Ran diagnostics test optics passed,fan motor passed good airflow ran test 56 E5 error code failed thermistor. Installed new icemaker ran fill test passed unit working as designed. Icemaker
Near Lakeway, TX 78734
Paul
Job Details: 11/03/2018
OVEN WHIRLPOOL KEHU309SSS03 "Arrived onsite for the microwave with an F6E0 error code again to replace one or more of the previous diagnosed parts. I found the cavity lamp shorting out and I found the mag cooling fan ohming out at 6.7 ohms and it should be around 15 ohms. I also found the MW AM defective again. I quoted the customer LMP-BASLES8 + HOUSNG-LMP + MOTOR-FAN . MW AM is under warranty. I replaced the lamp, lamp housing, MW AM, and the mag cooling fan. I tested the unit and it is working as designed. Call complete."
Near Coupland, TX 78615
Wesley
Job Details: 11/03/2018
OVEN GE JB755SJ4SS "Arrived on site and repaired unit with switch and element. All checks good, unit is now operating as designed."
Near Round Rock, TX 78665
Wesley
Job Details: 11/03/2018
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site and found unit fuse blown. Quoted new fuse. Repaired unit, all checks good. Charged in full."
Near Wimberley, TX 78676
Diego G.
Job Details: 11/03/2018
REFRIGERATOR GE PSS26PSTASS Arrived on site. Replaced trough drain assembly and cover Evap assembly. All functions tested OK. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 11/03/2018
REFRIGERATOR GE PSS26PSTASS Arrived on site. Replaced trough drain assembly and cover Evap assembly. All functions tested OK. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 11/03/2018
REFRIGERATOR GE PSS26PSTASS Arrived on site. Replaced trough drain assembly and cover Evap assembly. All functions tested OK. No leaks present. Job complete
Near Spring Branch, TX 78070
Diego G.
Job Details: 11/03/2018
WASHER GE GHWN4250DWW Arrived on site. Found no model or serial number on unit. Talk to MS and wanted me to advise customer they will need to have model and serial number to work on unit. Cust will call back for service
Near Spring Branch, TX 78070
Diego G.
Job Details: 11/03/2018
WASHER GE GHWN4250DWW Arrived on site. Found no model or serial number on unit. Talk to MS and wanted me to advise customer they will need to have model and serial number to work on unit. Cust will call back for service
Near Spring Branch, TX 78070
Diego G.
Job Details: 11/03/2018
WASHER GE GHWN4250DWW Arrived on site. Found no model or serial number on unit. Talk to MS and wanted me to advise customer they will need to have model and serial number to work on unit. Cust will call back for service
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/03/2018
RANGE MAYTAG MGR6600FZ0 "Arrived on site for control replacement. R&R control and tests good,no gas leaks on site"
Near Spring Branch, TX 78070
Diego G.
Job Details: 11/03/2018
COOKTOP JENN-AIR JED8430ADB Arrived on site. Check four burner issues. Found all burners completely shorted Not allowing anything to kick on. Verified correct voltage going to unit all checked OK. Will need all switches and elements to repair unit. Customer doesn’t want repair and wants options from American home Shield. Customer stated they will call American home Shield for resolution. Job complete
Near Spring Branch, TX 78070
Diego G.
Job Details: 11/03/2018
COOKTOP JENN-AIR JED8430ADB Arrived on site. Check four burner issues. Found all burners completely shorted Not allowing anything to kick on. Verified correct voltage going to unit all checked OK. Will need all switches and elements to repair unit. Customer doesn’t want repair and wants options from American home Shield. Customer stated they will call American home Shield for resolution. Job complete
Near Spring Branch, TX 78070
Diego G.
Job Details: 11/03/2018
COOKTOP JENN-AIR JED8430ADB Arrived on site. Check four burner issues. Found all burners completely shorted Not allowing anything to kick on. Verified correct voltage going to unit all checked OK. Will need all switches and elements to repair unit. Customer doesn’t want repair and wants options from American home Shield. Customer stated they will call American home Shield for resolution. Job complete
Near Cedar Park, TX 78613
Jonathan S
Job Details: 11/03/2018
RANGE WHIRLPOOL WCG97US6DS00 Arrived on site for cooktop simmer burner not working and front left burner not igniting. Performed diagnostics mode and tested front burner and found igniter had slipped out of place. Corrected igniter and tested. Found simmer burner orifice clogged. Tested all operations. All tested operation tested good.
Near New Braunfels, TX 78130
Robert
Job Details: 11/03/2018
WASHER MAYTAG MHW3505FW1 Arrived on job to replace control and panel. After replacement of parts test washer operation. No leaks detected.
Near Blanco, TX 78606
Brandon
Job Details: 11/03/2018
MICROWAVE WHIRLPOOL WMH32519FZ1 "Arrived on site for customer complaint of unit sparking, found faulty magnetron, I replaced magnetron, unit tested good."
Near Cedar Park, TX 78613
Jonathan S
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KSSO42QTX00 "Arrived on site for refrigerator having fresh produce in deli drawer getting soggy and spoiling. Tested temperature in freezer at 0° and deli drawer at 40 and fresh food at 36. Found customer had placed mats on shelves and blocking air flow, causing colder temperatures in RC. Found frost buildup at dispenser. Spoke with customer on how unit operates and air flow. (RF100). Job completed."
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/03/2018
ICE MACHINE KITCHENAID KUID308ESS2 "KUID308ESS2 Arrived to instal previously diagnosed and ordered parts. I found the prior adjustment of the air divider within the front lower cover caused the unit to have greatly increased ice production. The newer style divide is over twice as thick of foam as the old type and will bend to the right of the left edge of the evaporator by several inches. Testing revealed the left side can be exposed to re-circulated hot air by nearly 2.5 inches, rendering the sealed system incapable of cooling properly, due to elevated system temperatures. The customer will contact us if there are further issues. No leaks observed during service."
Near Cedar Park, TX 78613
Jonathan S
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for dishwasher top spray arm had came off and customer stated that it’s not cleaning good. Inspected spray arm, found nothing broken. Installed spray arm. Per diagnostics mode, no error codes. Spoke with customer on amount of soap use with home water softener. All tested good, no water leaks present."
Near Cedar Park, TX 78613
Jonathan S
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 "Arrived on site for refrigerator not making ice. Performed diagnostics mode and found ice maker not sending voltage to inlet valve. Found faulty ice maker. Spoke with service manger on quote last time out, part coast only. Ice maker. Customer approved. Removed failed ice maker and installed new. Tested ice maker cycle. All tested good, no water leaks present."
Near Cedar Park, TX 78613
Jonathan S
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for refrigerator not making ice and freezing food in fresh food section. Performed diagnostics mode and tested damper control. Tested fresh food thermistor. Inspected RC, found air vent blocked, food push up against back wall and not allowing air to circulate. Gained access to ice maker and found ice level bar had fallen off. Found ice maker arm in off position. Installed level bar and tested ice maker. Spoke with customer on air flow. All tested good, no water leaks present."
Near Wimberley, TX 78676
Diego G.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL KFIS29PBMS03 Arrived on site. Checked for no cooling issues. Found multiple problems. Found thermistor bad in refrigerator compartment creating ice to build up on evaporator. Also found deli control board bad creating things to go out randomly.. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10277799 (harns-wire) and 1 W10565995 (cntrl-elec)
Near Wimberley, TX 78676
Diego G.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL KFIS29PBMS03 Arrived on site. Checked for no cooling issues. Found multiple problems. Found thermistor bad in refrigerator compartment creating ice to build up on evaporator. Also found deli control board bad creating things to go out randomly.. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10277799 (harns-wire) and 1 W10565995 (cntrl-elec)
Near Wimberley, TX 78676
Diego G.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL KFIS29PBMS03 Arrived on site. Checked for no cooling issues. Found multiple problems. Found thermistor bad in refrigerator compartment creating ice to build up on evaporator. Also found deli control board bad creating things to go out randomly.. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10277799 (harns-wire) and 1 W10565995 (cntrl-elec)
Near Blanco, TX 78606
Brandon
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for customer complaint of unit not sealing, I replaced top and bottom hinge of fresh food section, added extra plastic washer on bottom hinge, sealed cabinet at top left corner with adhesive, unit still was not sealing properly, called techline to report issue, they are going to need the pictures I took and replace the unit."
Near Johnson City, TX 78636
Brandon
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Arrived on site for customer complaint of ice maker leaking and not dispensing ice, found ice maker mold was leaking and caused the ice container to break. Replaced ice maker and container, unit tested good."
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/03/2018
REFRIGERATOR KENMORE 253.4450961 "Arrived on site. Check for condensation issues. Found refrigerator gasket torn allowing moisture to get into refrigerator. Will need gasket to repair unit. Office to reschedule with dishwasher repair. ; ordrng 1 241510203 (gasket,door ff (blk))"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/03/2018
REFRIGERATOR KENMORE 253.4450961 "Arrived on site. Check for condensation issues. Found refrigerator gasket torn allowing moisture to get into refrigerator. Will need gasket to repair unit. Office to reschedule with dishwasher repair. ; ordrng 1 241510203 (gasket,door ff (blk))"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/03/2018
REFRIGERATOR KENMORE 253.4450961 "Arrived on site. Check for condensation issues. Found refrigerator gasket torn allowing moisture to get into refrigerator. Will need gasket to repair unit. Office to reschedule with dishwasher repair. ; ordrng 1 241510203 (gasket,door ff (blk))"
Near Johnson City, TX 78636
Brandon
Job Details: 11/03/2018
DRYER SAMSUNG dv45h6300eg/a3 "Arrived on site for customer complaint of dryer making noise, found noise coming from idler pulley, I replaced idler pulley unit tested good. Collected balance on cc"
Near Kempner, TX 76539
Arthur B.
Job Details: 11/03/2018
RANGE WHIRLPOOL WFC310S0EW0 Arrived onsite for customer complaint of LF element sparking when turning on. Removed back panel and found LF infinite switch burnt and shorted. Removed LF infinite switch and installed new replacement. Reassembled and tested all element. All now work as intended. No other issues found.
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/03/2018
WASHER WHIRLPOOL WTW8500DC0 Arrived onsite for customer complaint of top load washer still getting F6E2 (Communication Error). Confirmed error code. Removed and replaced both console and control. Reassembled and ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Johnson City, TX 78636
Brandon
Job Details: 11/03/2018
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for panel replacement, I replaced panel."
Near Austin, TX 78756
Joseph C.
Job Details: 11/03/2018
COOKTOP JENN-AIR JGC1536BS00 "Arrived on site for “smelling gas” complaint. Per previous diagnosis, delivered gas regulator. New unit has been delivered and will be installed by appliance provider. Gas is off, at the moment. Was not able to get mod/ser, due to oven blocking view."
Near Johnson City, TX 78636
Brandon
Job Details: 11/03/2018
MICROWAVE GE PEB2060SM2SS "Arrived on site for customer complaint of microwave coming on when door is open, found faulty door switch, I replaced door switch, unit tested good."
Near Dripping Springs, TX 78620
Luis
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for no cool. Found freezer not defrosting,ran diagnostics bimetal read open, bypassed bimetal,ran forced defrost control not running through a forced defrost and keeping compressor running diagnosed failed control defrosted evaporator replaced main control and bimetal powered unit on checked air flow good. ; used 1 WPW10165425 (BIMETAL) from stock"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/03/2018
DRYER WHIRLPOOL MED6000XW0 "Arrived on site. Checked for noise issues. Found idler pulley bad.. Replaced repair kit and cycled, all functions tested OK. Collected total balance. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/03/2018
DRYER WHIRLPOOL MED6000XW0 "Arrived on site. Checked for noise issues. Found idler pulley bad.. Replaced repair kit and cycled, all functions tested OK. Collected total balance. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/03/2018
DRYER WHIRLPOOL MED6000XW0 "Arrived on site. Checked for noise issues. Found idler pulley bad.. Replaced repair kit and cycled, all functions tested OK. Collected total balance. Job complete"
Near Austin, TX 78754
Joseph C.
Job Details: 11/03/2018
RANGE WHIRLPOOL WFC130M0AB0 I’ve done site for “element will not shut off” complaint. Inspected unit and found right front element to be almost burned through and switch shorted. Removed and replaced switch and element. Tested unit. Unit is performing as designed.
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/03/2018
WASHER WHIRLPOOL RTW4640YQ1 Arrived onsite to remove and replace suspension on top load washer from prior tech’s diagnosis. Removed all 4 suspension rods and installed new replacement. Reassembled. Tub no sit well to cabinet with no irregularities. All water connections were dry at time of service.
Near Georgetown, TX 78626
Jerry C.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "WRT549SZDM01 Arrived to inspect freezing in rc. The customer did not have any items frozen from the rc, but described several instances. I advised the customer to keep foods away from the air ducts at the top center of the rc. I sealed gapping within the rc door opening and tested. Operational test good, no leaks observed during service."
Near Georgetown, TX 78626
Jerry C.
Job Details: 11/03/2018
REFRIGERATOR MAYTAG PBF2255HEW PBF2255HEW Arrived to instal previously diagnosed and ordered parts. I removed and replaced the fc door slides and tested. The door operated as designed and the issue was resolved. No leaks observed during service.
Near Belton, TX 76513
Steve C.
Job Details: 11/03/2018
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for the unit will not turn on. Removed the control panel and there is voltage to the control. Found the control is defective. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Temple, TX 76502
Steve C.
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL DU810SWPU3 Arrived on site for the unit will not turn on. Tested the unit and found the control panel will not light up. Found the unit is powered by a light switch on the counter. Turn the switch on and it power the unit. Tested the unit and unit is working properly. All water connections were dry at the time of service.
Near Temple, TX 76504
Steve C.
Job Details: 11/03/2018
DRYER AMANA NED4655EW1 Arrived on site for the unit belt. Disassembled the unit and unit belt torn. Replaced the dryer repair kit and tested the unit. Unit works properly and no vent connections.
Near Belton, TX 76513
Steve C.
Job Details: 11/03/2018
ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived on site for the unit will not turn on. Tested the unit and found no power to the display. Pulled the unit out a little and unit turned on. Found a small kink on the drain by the external pump. Advise customer if it happens again the wood board under the sink will have to be removed before service. Unit works properly and all water connections were dry at the time of service.
Near Belton, TX 76513
Steve C.
Job Details: 11/03/2018
WASHER MAYTAG MVWB725BW0 Arrived on site for the unit is not working properly. Customer advise unit will show LF error. Tested the unit and found the hot water wall valve is off. Turned the hot water valve on and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78130
Robert
Job Details: 11/03/2018
REFRIGERATOR MAYTAG MFI2665XEM8 Arrived on job to replace tube drain. After replacement of drain removed ice blockage from freezer. No leaks detected
Near Volente, TX 78641
Lou
Job Details: 11/03/2018
RANGE WHIRLPOOL AGR5330BAS3 "arrived on site to install previously diagnosed and ordered part. I removed the range oven door and removed the outer door glass and replaced it with a new one. Re-installed the door and tested and it operates as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78626
Jerry C.
Job Details: 11/03/2018
DISHWASHER LG LDF5545ST "LDF5545ST Arrived to inspect AE error code. The unit constantly cycles the drain pump and shows AE. I found the lower pan had visible water within it. I found the drain incorrectly routed and there was a reverse osmosis drain attached at the disposal connection. Due to the routing of the drain tube, water would back flow into the guide assembly and then drip into the sump assembly, making its way into the lower pan due to a slight seep at the drain pump tubing connection. . I left the unit unplugged and the customer will correct the drain assembly prior to our return. No leaks of the water supply observed during service. ; ordrng 1 AEC74337401 (GUIDE ASSEMBLY ) and 1 AEM74333101 (DRAIN HOSE 2) and 1 AEM74512901 (DRAIN HOSE)"
Near Austin, TX 78717
Lou
Job Details: 11/03/2018
OVEN WHIRLPOOL WMH73521CS4 "arrived on site to inspect microwave not heating. Upon further inspection, I placed a cup of cold water inside the microwave and pressed start for a quick 30 second heat. At the end of the cycle, I removed the cup and found the water still cold. When I turned the unit on, I heard a “pop” near the back right corner of the unit. Job completed."
Near Austin, TX 78705
Scott
Job Details: 11/03/2018
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site for no drain washer. Ran diagnostic and found f1-e1 acu error , 5-e1 door lock error . Ran diagnostics test cycle . Unit stopped halfway thru cycle , did that twice . Checked outlet and found bad ground . Ran extension cord to good out let .reran diagnostics code , Unit completed test cycle. And error code had gone away bye them self . Did also customer instruct on soap usage to residents . No water leaks detected at time of service . Customer will need to have electrician fix outlet issue . Please contact customer to collect 108.24 w/tax for service fee ."