Near Georgetown, TX 78628
Jonathan S
Job Details: 11/10/2018
REFRIGERATOR AMANA ASD2522WRS03 Arrived on site for refrigerator not cooling. Performed diagnostics mode and found compressor connected to 3 in 1 hard start (see SD-QuickPic). Tested compressor windings and tested good. Found wire harness was cut to short for hard start. Will need to replace start device and wire harness. Will need to get authorization to complete repair. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (AUTHORIZATION ) and 1 WPW10309395 (WIRE HARNESS )
Near Killeen, TX 76549
Arthur B.
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL ED25RFXFW01 Arrived onsite for customer complaint of SxS refrigerator not cooling or fans running. Removed thermostat cover and found thermostat shorted. Removed and replaced thermostat. Removed back panel to check start device on compressor. Found also start device shorted. Removed and replace start device. Reassembled and tested unit. Unit began cooling immediately. Good frost pattern and air flow coming from evaporator. No other issues found. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/10/2018
DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer not get warm enough. Performed temperature test on high heat and time dry found temperatures only reaching 150° and with vent off 160°. Gained access to cycling thermostat and tested ohms at 7.2 kilohm. Called whirlpool tech support and spoke with Andy, he stated that temperature was normal with vent off and there is to much back flow with air flow, due to long vent or clogged. All else checks good."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/10/2018
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for microwave having a burner smell. Customer also complained of cosmetics damage on door(see SD-QuickPic). Performed diagnostics and tested unit, found unit not heating. Gained to capacitor and diode. Found diode grounded to frame. Removed diode and installed new. Tested heating operation, tested good. Assembled unit and tested again. All tested good. Customer will need to contact Whirlpool customer care for cosmetic issue."
Near West Lake Hills, TX 78746
Leonardo
Job Details: 11/10/2018
RANGE KITCHENAID KDRS483VSS04 Arrived on site to test unit for gas leak. Found LR burner valve not closing all the way and also found CR burner not closing all the way ordering new valve orderin CR wpw10385583 and LR wpw10385582. Rescheduled for Thursday 11/15 will also need gas detector on return visit. ; ordrng 1 GASDETECTOR (GAS DETECTOR) and 1 WPW10385582 (VALVE LR ) and 1 WPW10385583 (VALVE CR)
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/10/2018
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for exhaust fan not shutting off. Customer stated that when cooking on stove and fan would turn on and run for hours and would unplug to reset. Performed diagnostics and tested fan motor and control. Tested thermostat and found continuity. Called tech support and spoke with Kevin (SR#7723402821). He stated that relay may be getting stuck after hours of run time and to replace control board. Gained access to control and replaced control and panel. Tested operation. All tested good.
Near Leander, TX 78641
Jonathan S
Job Details: 11/10/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site microwave interior light intermittently flickering when opening and closing door. Found service pointer W11245251 for failure. Gained access to door switches and interlock. Removed both upper and lower interlock and installed new with switches. Tested heating and door opening and closing operations. All tested good. Spoke with customer on repair.
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/10/2018
WASHER MAYTAG MVWB765FW1 "Arrived on site for washer leaking from dispenser. Customer stated that unit has moldy smell. Performed diagnostics mode checked error codes. F2-E1 stuck key. Performed encoder test. Activated inlet valve and found cold water not shutting off completely. Gained access to valve and removed failed valve and installed new. Tested operation and monitor all water connection. All tested good, no water leaks present."
Near New Braunfels, TX 78132
Robert
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job for complaints of frost in refrigerator. Found cover complete frost will need to defrost first. Quote customer
Near Wimberley, TX 78676
Brandon
Job Details: 11/10/2018
COOKTOP WHIRLPOOL WFE530C0ES1 "Arrived on site for customer complaint of front left burner not working, found shorted burner and switch, I replaced both parts, unit tested good"
Near Briarcliff, TX 78669
Cliff
Job Details: 11/10/2018
WASHER WHIRLPOOL WFW87HEDW0 Arrived on site to diagnose a washing machine that leaked first time it was used after last repair. Found dispenser to Bellows hose was not attached causing unit to leak as soon as it filled. Homeowner caught issue within five minutes of starting unit and canceled cycle. Reattached hose and tested unit found unit is back in working order but bellows is still curved at top and will need to be replaced to prevent leaks during clean cycle. Return date is set for 11/15/18 for CL only.; ordrng 1 CNOTES (CL ONLY) and 1 WPW10340443 (bellow)
Near New Braunfels, TX 78130
Brandon
Job Details: 11/10/2018
WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for customer complaint of unit not draining and spinning, I found suds error and overload error, I calibrated unit and tested functions, unit tested good. If problem continues will need to bring back capacitor and wire harness."
Near Austin, TX 78738
Cliff
Job Details: 11/10/2018
ICE MACHINE KITCHENAID KUIC18NNZS0 Arrived on site to diagnose an ice machine that is not producing ice. Found pump to waterfall hose has come unattached and will need to be replaced with updated hose. ; ordrng 1 W10863947 (tube)
Near Austin, TX 78746
Kevin
Job Details: 11/10/2018
DRYER WHIRLPOOL MEDB835DC Arrived on site and inspected dryer and found error code for restricted airflow. Inspected exhaust exit on the outside of the home and there is no air movement and dryer is running recommended to customer that a service be contacted to clear the vet before dryer be used again. Dryer is new and no lint buildup in the cabinet at time of service.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 11/10/2018
COOKTOP WHIRLPOOL WCG97US0DS00 Arrived on site to test unit for broken knobs. Test unit and found broken knobs. ordrng 2 WPW10594481 (KNOBS STAINLESS)s
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/10/2018
DISHWASHER WHIRLPOOL WDF530PLYB0 "Arrived onsite for customer compliant of dishwasher not coming on intermittently. Removed toe plate and checked wiring in junction box. Found loose wire connection. Tighten wire nuts. Ran diagnostics to do manual test. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near New Braunfels, TX 78130
Brandon
Job Details: 11/10/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of unit not washing, I found bad wash motor, I replaced wash motor, unit tested good."
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/10/2018
WASHER WHIRLPOOL MVWC415EW1 "Arrived onsite for customer complaint of top load washer not agitating or spinning. Tilted unit and found yellow wire to capacitor had shorted. Unit need new lower harness. Removed and replaced lower harness W11131700 . Calibrated unit. Unit completed successfully. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78749
Kevin
Job Details: 11/10/2018
DRYER WHIRLPOOL LHE6400W1 "Arrived on site and inspected dryer and found it heat properly but timer does not move, timer is no longer available and can’t be ordered due to age. Job complete"
Near Austin, TX 78749
Kevin
Job Details: 11/10/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and found magnetron has failed after replacing magnetron capacitor and diode all function has returned to microwave. Job complete.
Near Fischer, TX 78623
Robert
Job Details: 11/10/2018
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on job for complaints of light not turning off. Found the control not cutting power but will display that it is off. Replaced control and operation is now normal.
Near Austin, TX 78747
Kevin
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and inspected refrigerator is selling some water in ceiling panel. Removed panel and ran water dispenser and filled ice tray and observed no leaking. Water was likely from water filter not properly installed during delivery. Requested that customer continue to monitor refrigerator for correct operation. No water leaks from connections at time of service job complete
Near Austin, TX 78723
Leonardo
Job Details: 11/10/2018
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to replaced harness. Replaced harness test unit and unit test good job complete.
Near Dripping Springs, TX 78620
Luis
Job Details: 11/10/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling issue. Removed evaporator cover ran test 4 frost only forming on first bend of evaporator. Found small amount of oil residue on evaporator. Removed evaporator installed a new evaporator and uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec,unit did not lose pressure powered unit on checked low side pressure good unit cooling down correctly"
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL GI7FVCXWY02 "Arrived on site for “leaking unit” complaint. Inspected unit and found that smart valve had NOT been replaced. Removed and replaced smart valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Customer stated that toe plate was broken from first visit. Ordering new. Please do not charge customer. Return for repairs on 11/15.; ordrng 1 WPW10534155 (toe grille (GREY))"
Near Buda, TX 78610
Robert
Job Details: 11/09/2018
DISHWASHER GE GLD5660V00SS Arrived on job for complaints of not working. Found Control buttons not responding. Will need AUTHO to complete repairs. Control shorted due to infestation. No leaks detected. Office to schedule. ; ordrng 1 WD21X10505 (tactile control)
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for “noisy fan, in freezer” complaint. Inspected unit and found ice built up on fresh foods evaporator and ice built up on freezer evap. Spoke with Rich, at techline (Ref# 7723393673). Instructed to insure thermistor set per service pointer and to seal cabinet with rtv sealant. Instructed customer to have unit thawed out, 24 hours before tech arrival. No leaks detected, at time of service. Office to set return schedule, due to request for two hours.; ordrng 2 12990511 (SCREW)s and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10841140 (adhesive)"
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KBFN502ESS00 "Arrived on site for “frosting/condensation issues” complaint. Customer had not shut off unit and opened freezer door in enough time for unit to be completely thawed out. Spoke with Erika, at office. Instructed office to call and make sure customer is aware of necessity to shut off unit and open freezer door 24 hours before tech arrives. This will allow repairs to be made in a timely manner. No leaks detected, at time of service.; O-emld tckt"
Near Dale, TX 78616
Robert
Job Details: 11/09/2018
WASHER MAYTAG MVWC565FW1 Arrived on job for complaints of no spin. Try to start spin cycle and lid not locking. Will need lid lock to complete. ; ordrng 1 W10838613 (lid lock assembly)
Near Dale, TX 78616
Robert
Job Details: 11/09/2018
WASHER ROPER RTW4516FW2 Arrived on job to replace capacitor. After replacement of capacitor and repair of broken wire conditions not change. Will need main wire harness and motor. No internet to research parts. ; saved tckt
Near Buda, TX 78610
Leonardo
Job Details: 11/09/2018
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to replace sump and motor. Replaced sump and motor test unit fo leaks no leaks present at this time. Unit washing and draining correctly at this time job complete.
Near San Marcos, TX 78666
Robert
Job Details: 11/09/2018
COOKTOP WHIRLPOOL WFE515S0EB1 "Arrived on job for complaints of damaged cooktop. Found burner no longer working front left and thermal crack in surface, took pictures. ; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)"
Near Cedar Park, TX 78613
James
Job Details: 11/09/2018
MICROWAVE GE JVM1640SJ03 Arrived on site and tested operation. Found transformer making a loud humming sound when set to cook. Found magnetron has failed as well as the capacitor. Installed new magnetron capacitor and diode. Tested unit for proper operation and found unit working properly. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 11/09/2018
WASHER HOTPOINT VBXR1070W0WW "Arrived on site. Checked for no spin issues. Found multiple problems. Found oil leaked From transmission and also found motor locked up . Will need transmission, motor, clutch, And belt to repair unit. Allow two hours for repair. Need autho. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS) and 1 CNOTES (CNOTES ) and 1 WH01X2026 (belt) and 1 WH38X10002 (transmission asm) and 1 WH49X10029 (kit- 1 spd washer mo)"
Near Seguin, TX 78155
Diego G.
Job Details: 11/09/2018
WASHER HOTPOINT VBXR1070W0WW "Arrived on site. Checked for no spin issues. Found multiple problems. Found oil leaked From transmission and also found motor locked up . Will need transmission, motor, clutch, And belt to repair unit. Allow two hours for repair. Need autho. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS) and 1 CNOTES (CNOTES ) and 1 WH01X2026 (belt) and 1 WH38X10002 (transmission asm) and 1 WH49X10029 (kit- 1 spd washer mo)"
Near Seguin, TX 78155
Diego G.
Job Details: 11/09/2018
WASHER HOTPOINT VBXR1070W0WW "Arrived on site. Checked for no spin issues. Found multiple problems. Found oil leaked From transmission and also found motor locked up . Will need transmission, motor, clutch, And belt to repair unit. Allow two hours for repair. Need autho. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS) and 1 CNOTES (CNOTES ) and 1 WH01X2026 (belt) and 1 WH38X10002 (transmission asm) and 1 WH49X10029 (kit- 1 spd washer mo)"
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/09/2018
RANGE WHIRLPOOL WGE745C0FS00 "Arrived on site for “cracked cooktop” complaint. Inspected unit and found cooktop cracked, over warmer area. Removed and replaced cooktop. Tested unit. Unit is performing as designed."
Near Smithville, TX 78957
Joseph C.
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for “lights out, refrigerator” complaint. Inspected unit and found that freezer light burned out and shorted main light, in fresh foods area. Removed and replaced freezer light and main light, in fresh foods. Unit is performing as designed. No leaks detected, at time of service."
Near Buda, TX 78610
Robert
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on job for complaints of temperature warm in refrigerator. Air flow good. Customer has dial maxed. Replaced thermostat and checked for leaks.
Near Bastrop, TX 78602
Robert
Job Details: 11/09/2018
WASHER MAYTAG MVWB835DW3 Arrived on job for complaints of noise. Found bearing in gearcase bad. Replaced gearcase and test. Operation normal and no leaks.
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/09/2018
OVEN WHIRLPOOL KEBC107KSS05 "Arrived on site for customer complaint of oven door Coming apart, found door hing was bent as well as door liner. Ordering door liner and hinges. Quoted customer for 1 hinge, rt side, and door liner.
Near Bastrop, TX 78602
Robert
Job Details: 11/09/2018
WASHER MAYTAG MVWC6ESWW1 Arrived on job for complaints of washer adding water in final spin. Lift top and check air tube for blockage. Found sensor switch not correctly sensing level also starting wash motor too soon. Replaced sensor switch and test. No leaks detected. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for complaint of fresh food section freezing items, found faulty controls. Ordering controls.; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (UIB)"
Near Bastrop, TX 78602
Robert
Job Details: 11/09/2018
REFRIGERATOR MAYTAG MFI2570FEZ03 Arrived on job to replace brackets. After replacement of brackets. No change in operation. Found door too low causing door light switch to interfere with closing. Adjust door up slightly and door closing correctly now. Job complete
Near Austin, TX 78727
Paul
Job Details: 11/09/2018
DRYER WHIRLPOOL MEDX655DW1 Arrived onsite for the dryer not getting hot enough and just warm. I found the operating thermostat defective. The thermostat has a 60 degree differential and the high side of the cycle is only 150 degrees. I also found the vent tube getting squeezed closed because of the dryer being pushed back to clear a doorway. I explained to the customer that they would need to get a different type of vent to solve this issue. Ordering WP8318268 THRMST-FIX. RS for Wed 11/14.; ordrng 1 WP8318268 (THRMST-FIX)
Near Austin, TX 78727
Paul
Job Details: 11/09/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not filling with water. I checked stored fault codes and found an F4E3 and an F7E1. I found voltage to the pump but the pump would not run. Need to replace the sump and motor to complete service. Ordering W11085683 PUMP&MOTOR. RS for Wed 11/14.; ordrng 1 W11085683 (PUMP&MOTOR)
Near Luling, TX 78648
Diego G.
Job Details: 11/09/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no operation issues. Found control intermittently not cycling. Replaced main control and cycled I went through all components, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 11/09/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no operation issues. Found control intermittently not cycling. Replaced main control and cycled I went through all components, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 11/09/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no operation issues. Found control intermittently not cycling. Replaced main control and cycled I went through all components, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78739
Kevin
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site and replaced ice maker adapter kit, and also replaced control board kit recommended by service pointer W10772228D. Collected remaining balance, no water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for local issues. Found temperature in refrigerator at 60°. Found evaporator in refrigerator iced over excessively. Instructed customer they will need to thaw out in order for us to do repair. Rescheduled for 1/14/18 ; schdld next appmnt for 11/14 WED !
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for local issues. Found temperature in refrigerator at 60°. Found evaporator in refrigerator iced over excessively. Instructed customer they will need to thaw out in order for us to do repair. Rescheduled for 1/14/18 ; schdld next appmnt for 11/14 WED !
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for local issues. Found temperature in refrigerator at 60°. Found evaporator in refrigerator iced over excessively. Instructed customer they will need to thaw out in order for us to do repair. Rescheduled for 1/14/18 ; schdld next appmnt for 11/14 WED !
Near Austin, TX 78745
Kevin
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and found both LED strips or not working properly, after replenishing lights while now operate correctly. No water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
REFRIGERATOR MAYTAG M1TXEGMYW01 "Arrived on site. Check for No cool issues. Found evaporator fan motor bad. Replaced evaporator fan motor in cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
REFRIGERATOR MAYTAG M1TXEGMYW01 "Arrived on site. Check for No cool issues. Found evaporator fan motor bad. Replaced evaporator fan motor in cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
REFRIGERATOR MAYTAG M1TXEGMYW01 "Arrived on site. Check for No cool issues. Found evaporator fan motor bad. Replaced evaporator fan motor in cycle, all functions tested OK. No leaks present. Job complete"
Near Sunset Valley, TX 78745
Kevin
Job Details: 11/09/2018
OVEN WHIRLPOOL KOSE500ESS02 "Arrived on site replaced temperature sensor after replacement confirm oven is now heating properly. Show customer calibration options available on oven, no for the repair is required at this time, job complete"
Near Austin, TX 78745
Kevin
Job Details: 11/09/2018
DRYER WHIRLPOOL LGR7620LW0 "Arrived on site and inspected dryer found door switch has failed after replacing switch off function has returned. No further repair is required at this time, job complete."
Near Georgetown, TX 78628
Lou
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found that the ice maker was not operating. The customer advised that the unit was working fine for a few days after it was repaired recently, but then stopped working again. I placed the unit in diagnostics and tested in mode 97. I heard the valve come on. I removed the ice maker and inspected the wiring harnesses and they were fine. I checked ohms to the fill tube heater and found it open this time. Due to there not being any water in the ice tray, I disconnected the fill tube at the top left hinge area and tested in mode 97 again and water dispensed. I attempted to blow through the fill tube into the ice maker area and found it to be blocked with ice. After having the left rc door open for approximately 10 minutes, I tested the fill tube again ad this time it dispensed water. I am ordering the fill tube assembly which includes the fill tube heater, main con
Near Briarcliff, TX 78669
Brandon
Job Details: 11/09/2018
WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site to replace housing, vent, and dispenser, I replaced all parts, unit tested good."
Near Spicewood, TX 78669
Brandon
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL GI5SVAXVQ01 "Arrived on site to replace fresh food section thermistor, I replaced thermistor, unit tested good. Collected payment on cc"
Near Lakeway, TX 78734
Cliff
Job Details: 11/09/2018
DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site to diagnose A dishwasher that had a burning smell. Found rinse agent cap and come loose and fell onto heating element. Element melted rinse agent And cap will need to be replaced to complete repairs. Return date set for 11/16/18 per customers request.; ordrng 1 WPW10524919 (cap)
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for customer complaint of noise issue, I put unit into diagnostic mode, tested compressor, evap fan, condenser fan, and damper. Unit tested good, I changed the defrost setting. No noise was present at time of repair."
Near Georgetown, TX 78628
Steve C.
Job Details: 11/09/2018
COOKTOP WHIRLPOOL GJC3055RS03 Arrive on site for the units right front burner will not turn on. Tested the unit and found the right front burner will not turn on but the rest of the burners are turning on. Found the unit will need a new elements and will need to order the control on the next visit.; ordrng 1 WP8285230 (elmnt-surf RF) and 1 WP8286643 (cntrl-elec)
Near Salado, TX 76571
Jerry C.
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRS576FIDM01 "WRS576FIDM01 Arrived to inspect no ice condition. Ran unit through diagnostics, found error code registered. Tested ice maker for proper voltage and connections, check good. Checked connections at bottom of the unit going into the door. Found wires in the door opened, door needs to be replaced. All water connections were dry. Office to authorize and order FC door, SS. Office to schedule return for repair.; ordrng 1 LW10669496 (dor-fip)"
Near Austin, TX 78746
Luis
Job Details: 11/09/2018
REFRIGERATOR JENN-AIR JS42NXFXDW05 Arrived on site for over cooling in fresh food. Removed baffle cover found broken door on baffle. Installed new baffle assembly. Tested bale unit working correctly.
Near Austin, TX 78704
Luis
Job Details: 11/09/2018
REFRIGERATOR GE CYE22USHMSS Arrived on site for ui issues. Found defective ui not responsive diagnosed unit will need lcd control. Installed lcd control and damaged cover. Powered unit on tested ui unit working as designed
Near Georgetown, TX 78633
Steve C.
Job Details: 11/09/2018
WASHER MAYTAG PAV2300AWW Arrived on site for the unit will not fill with hot water. Tested the unit and found the valve is defective. Customer paid in full on the first visit. ; ordrng 1 35-2374N (water valve kit)
Near Austin, TX 78702
Scott
Job Details: 11/09/2018
DRYER WHIRLPOOL WED8540FW2 Arrived on site for squeaking dryer . Replaced rollers pulley and belt . Unit is now quiet and no longer making noise . No lint build up at time of service . Job complete .
Near Austin, TX 78732
Cliff
Job Details: 11/09/2018
DRYER MAYTAG MED3500FW1 Arrived on site to diagnose a dryer that is not heating. Tested unit found no mechanical failures with dryer at this time. Did note erratic voltages from plug on the wall with the dryer disconnected indicating electrical issue. Advised homeowner electrician would need to come and replace dryer outlet to complete repairs. No further repairs to be done at this time by appliance express.
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site. Checked for no draining issues. Found loose connection at drain pump. Repositioned and reconnected connector, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site. Checked for no draining issues. Found loose connection at drain pump. Repositioned and reconnected connector, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site. Checked for no draining issues. Found loose connection at drain pump. Repositioned and reconnected connector, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78702
Wesley
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site and found ff Evap frozen up. advised unit would need to be thawed. Found hi temp of 48 degrees. Replacing Evap motor. ; ordrng 1 W11033168 (harns-wire)
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/09/2018
OVEN KITCHENAID KDRS467VSS04 "Arrived on site. Checked for no operation issues. Found error code F1E1 for bad appliance manager. Paet covered under 5 yr warranty. Replaced appliance manager and cycled, all functions tested OK. Collected total of 205.66. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/09/2018
OVEN KITCHENAID KDRS467VSS04 "Arrived on site. Checked for no operation issues. Found error code F1E1 for bad appliance manager. Paet covered under 5 yr warranty. Replaced appliance manager and cycled, all functions tested OK. Collected total of 205.66. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/09/2018
OVEN KITCHENAID KDRS467VSS04 "Arrived on site. Checked for no operation issues. Found error code F1E1 for bad appliance manager. Paet covered under 5 yr warranty. Replaced appliance manager and cycled, all functions tested OK. Collected total of 205.66. No leaks present. Job complete"
Near Austin, TX 78753
Wesley
Job Details: 11/09/2018
RANGE WHIRLPOOL WFG320M0BS Arrived onsite and found left side panel damaged. Ordering new panel to repair. All else checks good.; ordrng 1 W10816993 (panel-side)
Near Austin, TX 78734
Cliff
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site to diagnose a refrigerator
Near Leander, TX 78641
Steve C.
Job Details: 11/09/2018
COOKTOP WHIRLPOOL G7CE3635XS01 Arrived on site for the unit left front burner will not work. Tested the unit and found the knob is cracked and not allowing to turn the switch. Also found two more knobs are cracking. Will need to order three knobs.; ordrng 3 WPW10316664 (knob )s
Near Florence, TX 76527
Jonathan S
Job Details: 11/09/2018
DRYER GE GTD33GASK0WW Arrived on site for dryer making noise. Performed diagnostics mode and ester on air fluff. Found dryer drum rubbing blower housing. Found housing bent outward. Adjusted housing and tested unit. All tested good.
Near Florence, TX 76527
Jonathan S
Job Details: 11/09/2018
WASHER AMANA NTW4516FW1 "Arrived on site for washer not starting cycle. Tested power to unit and found 120 volts to unit. Performed diagnostics mode and checked error codes, none found. Tested unit in automatic test mode, passed all test. Tested in normal wash mode and spin and drain. All tested good, no water leaks present."
Near Lakeway, TX 78738
Cliff
Job Details: 11/09/2018
DISHWASHER WHIRLPOOL KDTE234GPS Arrived on site to diagnose the dishwasher that is not drying properly. Tested unit found no mechanical failures. Advise homeowner on rinse agent usage and best cycles and options to use for best performance. No leaks were found at time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 11/09/2018
DISHWASHER WHIRLPOOL KUDE60FVSS0 Arrived on site for the unit is not draining properly. Tested the unit and found the drain pump will turn on and no water will drain. Found the drain line is clogged. cleared the drain and tested the unit. Unit works properly. All water connections were dry at the time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 11/09/2018
OVEN WHIRLPOOL WFE525S0HS0 Arrived onsite and found unit control failed as result of a power surge. Ordering control and latch motor and returning with sensor. All else checks good.; ordrng 1 W11256088 (CONTROL) and 1 WPW10107820 (latch-door)
Near Salado, TX 76571
Jerry C.
Job Details: 11/09/2018
WASHER MAYTAG MHW6000XR2 "MHW6000XR2 Arrived to inspect errors. F8E2, F8E1, F0E1 and F5E2. Cleared codes, ran unit through diagnostics cycle, verified water valves were restricted . Replaced valves, tested unit, unit working properly at this time. No leaks were detected."
Near Temple, TX 76502
Jerry C.
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 KRMF706ESS01 Arrived to inspect no lights. The issue reported by the customer was actually no indicators on the pantry control. I found the wires for the control damaged and four out of five were completely severed. I soldered and heat shrink-sealed the wires and tested operation. Full functionalityreturned to the unit. No leak observed during service.
Near Round Rock, TX 78681
Thomas L.
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site or noisy operation. Found that the bottom cardboard cover was vibrating against the left side of the compressor mounting rail. And it’s between Rio and cover. All water connections were dry.
Near Elgin, TX 78621
Thomas L.
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Arrived on site for no ice conditions. Customer also informed me that unit is leaking very bad onto the floor in front of the fridge. The icemaker has a stall motor. The water leak is coming from in the fresh food section at the filter head and water reservoir. ; ordrng 1 W10753488 (reservoir) and 1 WPW10444033 (tube-water)
Near Austin, TX 78753
Wesley
Job Details: 11/09/2018
DRYER GE GTD33EASKWW Arrived on site and found unit door switch stuck open. Repaired alignment. Unit now operates as designed. Advised customer on repair.
Near Austin, TX 78702
Scott
Job Details: 11/09/2018
WASHER WHIRLPOOL WFW3090GW Arrived on site for door lock light being on . Found door latch not latching properly . Replaced lock and ran diagnostics test . All checked good . No water leaks detected at time of service . Job complete .
Near Austin, TX 78701
Scott
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KBLS20ETSS01 "Arrived on site for no ice . Found heater wasn’t working in ice maker . Harvested IM all checks good , no water leaks at time of service . Job complete ."
Near Leander, TX 78641
Lou
Job Details: 11/09/2018
REFRIGERATOR MAYTAG MFI2570FEZ04 "arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I pulled the ice bin to find some ice inside of it. I pulled the ice maker and removed the ice maker motor cover to test ad pushed back into place. Using my jumper, I placed the jumper in points T and H and the motor began to harvest. At the end of harvest water began to dispense into the reservoir and I found that water was running out of the reservoir and into the ice bin. I removed the ice maker to find that the reservoir was filled with ice. I removed the ice and placed the ice maker back and tested again. This time, the motor sparked and stopped halfway through harvesting. I removed the ice maker and replaced it with a new one. I unplugged the unit and plugged it back in and as soon as I plugged it in, water dispensed and filled the ice maker and it began to harvest. I tested the ice dispenser and it operated as designed. No water leaks observed during serv
Near Leander, TX 78641
Lou
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the ice bin door. I checked to make sure the gasket was sealing properly and not crimping causing a gap and it sealed correctly. No water leaks observed during service, job completed."
Near Austin, TX 78702
Luis
Job Details: 11/09/2018
REFRIGERATOR GE GSE25GSHECSS "Arrived on site for no cool. Powered unit on compressor not powering on. Installed new starter powered unit on starter fried,removed starter. Ohmed compressor diagnosed fail compressor ohm reading 143 from run to start. Ordering compressor kit. Job will need 2HRS for repairs; ordrng 1 CNOTE (2HRS) and 1 WR87X10224 (COMPRESSOR KIT )"
Near Cedar Park, TX 78613
Lou
Job Details: 11/09/2018
DISHWASHER WHIRLPOOL WDF510PAYS6 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the bottom of the tub so I pressed the Cancel button to drain the water. The units drain pump came on ad began to drain the water but it was very slow. Once the unit was done draining, I placed it in diagnostics and tested and found error codes F3E3, F8E1, and F6E4. I cleared the codes and continued with testing. The unit operated as designed with no error codes at the end of testing. The unit continued to take longer than normal to drain. I found that the drain hose at the disposal under the sink was connected to an osmosis system. I advised the customer of the issue and advised that whirlpool does not approve of this type of connection ad would need to be corrected by a licensed plumber. I advised the customer that due to the osmosis system, it could cause water to back up into the dishwasher and leak out onto the floor. I removed and replaced the drain pum
Near Pflugerville, TX 78660
Wesley
Job Details: 11/09/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and found motor dead. Replaced sump and motor assembly. Tested unit. All checks good. No leaks at time of service,"
Near Pflugerville, TX 78660
Wesley
Job Details: 11/09/2018
DISHWASHER WHIRLPOOL WDF320PADB3 Arrived on site and found unit motor dead. Replaced sump and motor. Now unit is operating as designed. All checks good. No leaks.
Near Austin, TX 78737
Brandon
Job Details: 11/09/2018
MICROWAVE KITCHENAID KBHS109BSS00 "Arrived on site for customer complaint of error code f6e8, I removed unit and replaced Appliance Manager Board, still got the f6e8 error code, ordering UIB. Parts are cover under warranty ; ordrng 1 W10420954 (panl-cntrl)"