Service History 1570 - Appliance Express

Near San Marcos, TX 78666

Kevin

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site and inspected icemaker and found customer was experiencing clumping in the bin keeping ice from being dispensed, confirmed icemaker and dispenser are operating properly. Recommended to customer that if this happens again inspect bin to correct issue. No water leaks from connections at time of service, job complete."

Near Austin, TX 78701

Leonardo

Job Details: 03/04/2019

DISHWASHER WHIRLPOOL KUDD01DPPA1 Arrived on site to test unit for bottom drawer not working. Found bad motor and per motor you have to order seals and seals are discontinued.

Near Austin, TX 78737

Kevin

Job Details: 03/04/2019

WASHER MAYTAG MVWB835DW0 "Arrived on site and customer is experiencing a high pitch noise at the beginning of the wash cycle. inspected washing machine and found F9e2, ran all functions in manual diagnostic and there is no excessive noise at this time, ran test 51 and also did not hear any loud noise. Customer put a load in of blankets and began cycle and after observing it is 10 minutes into the cycle and there is no noise happening. Could not duplicate customer experience during service call. Error code was due to too much soap usage and suggested the correct amount be used for a wash cycle. No water leaks from connections at time of service, job complete"

Near Austin, TX 78703

Leonardo

Job Details: 03/04/2019

RANGE WHIRLPOOL KSDG950ESS0 Arrived on site to test unit for RR burner not igniting correctly. Test unit and fond blue wire to ignitor was pinched. Removed burner and secured wire no damaged found to wire. Put burner back on and burner igniting right away job complete.

Near Pflugerville, TX 78660

Steve C.

Job Details: 03/04/2019

RANGE WHIRLPOOL WFE320M0ES1 Arrived on site for the unit two front burners are not working properly. Tested the unit and found the two front burners have a short. Replace the two front burners and tested the unit. Unit works properly and job complete.

Near Austin, TX 78703

Scott

Job Details: 03/04/2019

WASHER WHIRLPOOL WFW7590FW0 Arrived on site for completely dead washer . Checked and found good voltage in outlet . inter face is completely dead .Unit is stack will need two man . Ordering control as well as UI harness . Please call set return date .; ordrng 1 2MAN and 1 W11201273 (CONTROL) and 1 WPW10442440 (harns-wire)

Near Georgetown, TX 78633

Thomas L.

Job Details: 03/04/2019

REFRIGERATOR FRIGIDAIRE FGHC2331PFCA Arrived on site as unit will not dispense ice through door. Found all operations were normal. All water connections were dry.

Near Belton, TX 76513

Arthur B.

Job Details: 03/04/2019

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived onsite for customer complaint of freestanding ice machine not producing ice. Tested unit water flowing on evaporator. Observed good ice slab forming. No other issues found. All water connections were dry at time of service.

Near Killeen, TX 76549

Job Details: 03/04/2019

DRYER WHIRLPOOL WED5000DW2 "Arrived to inspect damaged gasket. Confirmed, removed and replaced the gasket. JOB COMPLETE"

Near Cedar Creek, TX 78612

Joseph C.

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for “not dispensing ice” complaint. Inspected unit and found dispenser motor shorted and plate cracked. Removed and replaced dispenser motor, plate and shaft. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Round Rock, TX 78665

Tyler B.

Job Details: 03/04/2019

DRYER KENMORE 110.686327 "Arrived on site for unit smelling while in use, opened unit and found lint built up on heater, cleared and Testd good."

Near Austin, TX 78728

Tyler B.

Job Details: 03/04/2019

WASHER WHIRLPOOL WFW8740DW0 "Arrived on site for unit having long drain error. Found drain pump seized, replaced pump and tested good no leaks on site"

Near Driftwood, TX 78619

Brandon

Job Details: 03/04/2019

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace control boards and left side drawer with control, I replaced both controls, but the door/drawer did not come with the control like it’s says in the parts diagram, ordering drawer control ; ordrng 1 WPW10769076 (cntrl-elec)"

Near Lakeway, TX 78738

Paul

Job Details: 03/04/2019

OVEN KITCHENAID KODT100ESS02 Arrived onsite for the wall oven with the drawer handle below the oven getting too hot. I installed a deflector kit on the oven so the air would not hit the handle. Call complete.

Near Austin, TX 78703

Leonardo

Job Details: 03/04/2019

RANGE WHIRLPOOL WEG515S0FS2 "Arrived on site to test unit for broken door. Found trim broken, will need to replace trim but found screws to hold trim were missing. Will order 2 screws WPW10200660 x2. Rescheduled for tuesday 3/5 ; ordrng 2 WPW10200660 (SCREWS)s"

Near Dripping Springs, TX 78620

Brandon

Job Details: 03/04/2019

WASHER WHIRLPOOL MVWB765FW2 "Arrived on site for customer complaint of unit not working, found F7E9 F6e3 f6e2 f0e3 f6e2 error codes in diagnostic mode. Called techline, they had me check to make sure unit was on independent breaker, it was, properly grounded, customer had electrician out to test everything, I replaced controls unit tested good. Customer is experiencing issues when using hot water, the steam will rise and contact he control panel and it error out."

Near Austin, TX 78734

Paul

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRF560SMYW01 Arrived onsite for the refrigerator with a water leak. I found a sheet of ice in the bottom of the FC. I found the drain duck bill restricted from foam debris. I cleared the drain and removed all the ice from the FC and from the drip pan. There were no water leaks present at the time of service. Call complete.

Near Marble Falls, TX 78654

James

Job Details: 03/04/2019

OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site and turned breaker off and installed new control. Turned breaker on and verified system boot up. Turned breaker off and installed new console. Turned breaker on and set new console to operate. Tested operation and found unit is working properly and all functions test good. Job complete

Near Cedar Park, TX 78613

Lou

Job Details: 03/04/2019

DISHWASHER WHIRLPOOL KDTE104ESS4 "arrived on site to insect dishwasher not operating. Placed the unit in diagnostics with error code F5E1. Cleared the code and continued with testing. Unit did not dispense water into the unit, but i could hear the valve kick on, the motor came on, drain pump and element operated as designed. I tested the inlet valve and float switch and both were good. I removed the water line to the valve and tested it and no water came out of the line. When I turned the sink faucet on, water began to flow out of the water line to the valve. I reconnected the line to the unit and tested again and no water dispensed. I found that the unit water hose goes into the hot water valve under the sink and the hose from the valve goes into a manifold then to the faucet as does the cold water. I advised the customer that they would need to have a plumber look into the valve and manifold under the sink and once the issue is corrected and the unit still does not work to call our

Near Canyon Lake, TX 78133

Diego G.

Job Details: 03/04/2019

MICROWAVE AMANA AMV2307PFS0 "Arrived on site. Checked for open and door close issues. Found primary switch sticking allowing light to Flickr. Replaced interlock assembly and cycled, all functions tested OK. Job complete"

Near Canyon Lake, TX 78133

Diego G.

Job Details: 03/04/2019

Near Canyon Lake, TX 78133

Diego G.

Job Details: 03/04/2019

Near Georgetown, TX 78626

Jonathan S

Job Details: 03/04/2019

REFRIGERATOR MAYTAG MBF2258DEM00 "Arrived on site to install previous diagnosed parts. Found condenser fan was order and intended for evaporator fan motor. Found evaporator fan in stock. Went to shop to pick up correct part. Arrived back on site and tested bi-metal in diagnostics mode and found in closed position. Removed failed evaporator motor and installed new. Added screw to top FC shelf. Tested operation, all tested good. No water leaks present."

Near Austin, TX 78751

Joseph C.

Job Details: 03/04/2019

WASHER AMANA NTW4516FW3 "Arrived on site for “no lights/no operation” complaint. Inspected unit and found wash light flashing, but no error codes. Power to unit is good. All components are performing as designed. Control is performing intermittently. Removed and replaced control. Calibrated unit. No leaks detected, at time of service."

Near Austin, TX 78746

Luis

Job Details: 03/04/2019

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for drawer issues. Found broken bracket to freezer drawer removed broken brackets installed new brackets tested drawer operation unit working as designed

Near Georgetown, TX 78626

Jonathan S

Job Details: 03/04/2019

DISHWASHER KITCHENAID KDTE234GWH0 "Arrived on site to install previous diagnosed part. Removed failed wire harness and connected new. Removed fill hose and installed new. Tested dishwasher operation, all tested good, no water leaks present at time of service. Paid remaining balance on check# 4542"

Near Wimberley, TX 78676

Diego G.

Job Details: 03/04/2019

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Checked for dispenser issues. Found loose connection at dispenser not allowing door to open. Repositioned connector and reconnected to dispenser, all functions tested OK. No leaks present. Job complete"

Near Wimberley, TX 78676

Diego G.

Job Details: 03/04/2019

Near Wimberley, TX 78676

Diego G.

Job Details: 03/04/2019

Near Round Rock, TX 78665

Tyler B.

Job Details: 03/04/2019

VENTHOOD WHIRLPOOL WVW57UC6FS "Arrived on site damaged unit and not functioning properly.mfound no dents or scratches on unit, lights turn on and off, vent works on all setting. No deceits found"

Near Round Rock, TX 78664

Tyler B.

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRF989SDAH03 "Arrived back on site for inverter replacement, replaced inverter and teased good, o leak on sote"

Near Temple, TX 76502

Arthur B.

Job Details: 03/04/2019

DRYER MAYTAG MEDC215EW1 Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit and found house venting on roof clogged/restricted. Advise to have venting cleaned out for proper air flow. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Briarcliff, TX 78669

Brandon

Job Details: 03/04/2019

DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site for customer complaint of upper rack dishwasher falling down, found left side track was broken, I replaced the track, unit tested good.

Near Austin, TX 78759

Lou

Job Details: 03/04/2019

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer had the unit pulled from its place. I removed all parts from the old unit and placed them on the new tub. I removed the model/serial placard and placed it on the outer top of the unit under the insulation. I installed the unit back in place and due to the cabinets not being level, I mounted the unit flush with the cabinets per customer request (photos). I was unable to test the unit due to the kitchen plumbing not being connected. I advised the customer that once the plumbing is connected and they run the unit and notice any leaks to call the office and a tech would return. No leaks observed during service, job completed."

Near Harker Heights, TX 76548

Arthur B.

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for customer complaint of slight frost on freezer door. Found small gap on RH side of door gasket. Used heatgun to reform gasket. Door seals now sits well to cabinet. Used sealant around cabinet wrapper and liner. No other issues found. All water connections were dry at time of service.

Near Leander, TX 78641

James

Job Details: 03/04/2019

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site and inspected unit for oil leak. I found the gear case seal has failed and all of the oil leaked out. Installed new gear case, capacitor, belt, and cam. Cleaned oil up from the washer pan and tested operation. Unit working properly. Job complete"

Near Spicewood, TX 78669

Brandon

Job Details: 03/04/2019

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of oven being to hot, found oven needed calibration, after calibrating, unit tested good."

Near Austin, TX 78753

Scott

Job Details: 03/04/2019

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for no cool in fresh food .ran diagnostics . Found fresh food evap fan not working . Ordering evap fan with cover . Nonwater leaks detected at time of service . Please call to set return .; ordrng 1 W11098695 (EVAP FAN / INSULATION )

Near Blanco, TX 78606

Brandon

Job Details: 03/04/2019

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site for customer complaint of unit not cooling, found sealed system leak, ordering compressor, evaporators, drier, and access valves. Collected service fee on check. ; ordrng 1 CNOTE (2HOUR JOB) and 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (VALVE) and 1 W10239732 (evaporator) and 1 W10253005 (compressor) and 1 W10286069 (drier-uv) and 1 W10643261 (evaporator,dual-rc)"

Near Austin, TX 78749

Luis

Job Details: 03/04/2019

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for no ice. Ran diagnostics no air flow from fan motor ran error test reading E2 icemaker lost position ran harvest cycled failed diagnosed unit will need fan motor and icemaker. Installed new fan motor and icemaker ran diagnostics all test passed ran fill test passed. ; used 1 WPW10764668 (ICEMAKER) from stock

Near Georgetown, TX 78628

James

Job Details: 03/04/2019

RANGE GE PGB911ZEJ2SS Arrived on site and installed new burner caps. Tested operation and found unit working properly. Job complete

Near Copperas Cove, TX 76522

Arthur B.

Job Details: 03/04/2019

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite to install compressor to top mount refrigerator from prior visit’s diagnosis. Removed compressor. Installed new compressor,Dyer drier, and process stub using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.55oz or R134a refrigerant. Installed new air tower. Powered up unit. Good pattern forming. No other issues found. No water connected to unit."

Near Marble Falls, TX 78654

Steve C.

Job Details: 03/04/2019

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for the unit has a bad odor smell. Tested the unit in diagnostics and receive no error codes. Tilted the unit back and found black residue under the tub and also the gearcase is leaking oil. The unit will need a new gear case. And advise the customer to use the clean washer cycle.; ordrng 1 W11035751 (gearcase)

Near Leander, TX 78641

James

Job Details: 03/04/2019

MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site and tested operation. Customer concerned with stem and grease getting on the doors of the cabinet above the microwave. Removed vent and found filter installed but no grease on filter. Instructed customer that due to the unit venting in the home the air comes out at the front vent and blows upward. Unit working as designed. Job complete

Near Georgetown, TX 78633

Jonathan S

Job Details: 03/04/2019

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site dishwasher doing falling down. Inspected unit and found friction pad came off n right side hinge. Pulled unit out and installed new pad. Tested door operation, checked good. Tested all other operations. All tested good, no water leaks present."

Near Round Rock, TX 78665

Tyler B.

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for unit with no lights, replaced both light modules and tested good, no leaks on site"

Near San Marcos, TX 78666

Kevin

Job Details: 03/04/2019

WASHER MAYTAG MVWX655DW1 "Arrived on site and found motor control fault showing in saved codes, control board will need to be replaced. Prescreened board is incorrect and will need to be re-ordered. No water leaks from connections at time of service. Customer requested Friday, March 8 for return visit.; ordrng 1 W11162438 (CONTROL )"

Near Canyon Lake, TX 78132

Diego G.

Job Details: 03/04/2019

REFRIGERATOR JENN-AIR JFC2290REM00 Customer stated he has extended warranty and will get back with us

Near Canyon Lake, TX 78132

Diego G.

Job Details: 03/04/2019

REFRIGERATOR JENN-AIR JFC2290REM00 Customer stated he has extended warranty and will get back with us

Near Canyon Lake, TX 78132

Diego G.

Job Details: 03/04/2019

REFRIGERATOR JENN-AIR JFC2290REM00 Customer stated he has extended warranty and will get back with us

Near New Braunfels, TX 78130

Diego G.

Job Details: 03/04/2019

WASHER MAYTAG MHW5500FW1 "Arrived on site. Check for spinning issues. Found shock not mounted correctly on tub. Re-positioned and reinstalled, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 03/04/2019

WASHER MAYTAG MHW5500FW1 "Arrived on site. Check for spinning issues. Found shock not mounted correctly on tub. Re-positioned and reinstalled, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 03/04/2019

WASHER MAYTAG MHW5500FW1 "Arrived on site. Check for spinning issues. Found shock not mounted correctly on tub. Re-positioned and reinstalled, all functions tested OK. No leaks present. Job complete"

Near Austin, TX 78732

Paul

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived onsite for the refrigerator dripping water from the dispenser. Ms stated the unit was dripping water from the ice door. I found the ice door partially cracked open when I first arrived. Ms stated the unit would not dispense ice. I found the bottom of the ice bin clogged up with crushed ice. Ms stated she ran crushed when the cubes wouldn’t come out. I cleaned the bin out and tested the unit. The unit is working as designed and the ice door is closing and sealing properly. I went over using crushed ice and running cubed after dispensing crushed ice with the customer. I showed the customer how to check the ice door. No charge today per CS. Call complete.

Near Temple, TX 76502

Arthur B.

Job Details: 03/04/2019

RANGE MAYTAG MER8600DH0 Arrived onsite for customer complaint of oven not heating. Removed bottom panel and found bake element shorted out. Removed an replaced bake element. Reassembled. Tested unit. Unit now heats as intended. No other issues found.

Near Austin, TX 78750

Cliff

Job Details: 03/04/2019

DRYER WHIRLPOOL WED5000DW1 Arrived on site to diagnose a dryer that is not heating. Tested unit and found cut off thermostat open preventing power from getting to heat element. Replaced thermostat and high limit as they come as a kit. Tested unit and found all is functioning properly at this time.

Near Austin, TX 78758

Tyler B.

Job Details: 03/04/2019

WASHER WHIRLPOOL WTW5000DW2 "arrived on site for u it not going into wash or spin, tested unit and found unit buzzing while trying to agitate, replaced actuator and still had issue, replaced cap and tested good, no leaks on site"

Near Georgetown, TX 78633

Jonathan S

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site to install previous diagnosed parts. Removed door and installed new. Removed RC right door gasket and installed new. Shaped gasket and checked door seal. All tested good, no water leaks present."

Near Austin, TX 78738

Paul

Job Details: 03/04/2019

DISHWASHER WHIRLPOOL WDF530PAYM3 Arrived onsite for the dishwasher not draining. I found the drain hose at the disposal without a loop in it and stopping up with debris. I put a loop in the hose and tested the unit. I found a lot of sudsing in the machine from residual detergent in the tub. I went over detergent use with mr because they had a water softener installed and I explained to cut back on the detergent because it is causing the pumps to cavitate. There were no water leaks present at the time of service. Call complete.

Near Lakeway, TX 78734

Paul

Job Details: 03/04/2019

DISHWASHER KITCHENAID KUDS03FSSS2 Arrived onsite for the dishwasher that makes a grinding noise when it starts up. I found the drain pump defective. I replaced the drain pump and tested the unit. The unit is quiet and is working as designed. There were no water leaks present at the time of service. Call complete.

Near Pflugerville, TX 78660

Steve C.

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site with the unit door gasket is torn. Found the right refrigerator door gasket is torn. Replace a door gasket and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Smithville, TX 78957

Joseph C.

Job Details: 03/04/2019

RANGE FRIGIDAIRE BGGF3045RFA "Arrived on site for “display shutting off and oven not shutting down after unit is shut off” complaint. Inspected unit and found gas not burning efficiently. Adjusted burners with no change. Ordering new regulator and safety valve. Bake ignitor damaged and needs replacement. Ignitor sent with me was for broiler. Ordering new ignitor. Will need authorization. Office to set return schedule, due to need for authorization.; ordrng 1 316031501 (valve) and 1 316489403 (ignitor,burner) and 1 5304498819 (regulator) and 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION )"

Near Killeen, TX 76542

Arthur B.

Job Details: 03/04/2019

DRYER WHIRLPOOL MEDB835DC4 Arrived onsite for customer complaint of dryer making loud grinding noises when tumbling. Removed front panel and blower housing and found blower wheel cracked. Removed and replaced blower wheel and reassembled. Tested unit. Unit now tumbles quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Austin, TX 78704

Scott

Job Details: 03/04/2019

WASHER MAYTAG MVWC416FW1 Arrived on site for broken agitator . Replaced agitator . Tested unit all tested good . No water leaks detected at time of service . Job complete .

Near Seguin, TX 78155

Diego G.

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRS321SDHZ "Arrived on site. Check for dispenser issues. Found door chute not closing all the way allowing hot air to enter freezer compartment and jammimg up ice in ice bin. Repositioned door chute and cycled, all functions tested OK. No leaks present. Job complete"

Near Seguin, TX 78155

Diego G.

Job Details: 03/04/2019

Near Seguin, TX 78155

Diego G.

Job Details: 03/04/2019

Near Kempner, TX 76539

Job Details: 03/04/2019

WASHER AMANA NTW4516FW Arrived to inspect washer still not spinning all of the water out from clothes. Service tested the unit and got F7E5 Shifter fault error. Removed and replaced the cam and actuator. Calibrated and service tested the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE

Near Bastrop, TX 78602

Joseph C.

Job Details: 03/04/2019

WASHER GE GTWN4250D1WS "Arrived on site for “leaking” complaint. Inspected unit and found drain hose had come off of pump. Could find no damages to hose, clamp or pump. Reinstalled hose to pump housing. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Austin, TX 78723

Scott

Job Details: 03/04/2019

WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site traced main control ,coin control , coin chute , and harnesses associated with theses . Unit is still doing the same thing . Control will not let me enter diagnostics . No water leaks detected . Service Manager is reaching out to commercial tech line.; saved tckt"

Near Austin, TX 78724

Scott

Job Details: 03/04/2019

WASHER MAYTAG MVWB765FC2 "Arrived on site for washer leaking . Found cold water supply line not tight on water valve . Water was spraying out down the back of unit . Shut water off and tightened down supply line . Turned water on , no more leaks . Checked all connections underneath , all are in good shape . No other water leaks detected at time of service . Job complete ."

Near New Braunfels, TX 78130

Diego G.

Job Details: 03/04/2019

WASHER WHIRLPOOL WFW3090GW0 "arrived on site. Checked for vibration issues. Found spring not connected correctly allowing tub to shake violently. Repositioned spring and tested, all functions tested OK. No leaks present. Job complete"

Near New Braunfels, TX 78130

Diego G.

Job Details: 03/04/2019

Near New Braunfels, TX 78130

Diego G.

Job Details: 03/04/2019

Near Austin, TX 78701

Leonardo

Job Details: 03/04/2019

DISHWASHER WHIRLPOOL WDF550SAHW Arrived on site to test unit for unit not responding. Test unit and found connection at board was loose. Secured connection test unit and unit test good job complete unit responding right away.

Near Austin, TX 78727

Cliff

Job Details: 03/04/2019

DISHWASHER WHIRLPOOL ADB1100AWW Arrived on site to diagnose a dishwasher that is not cleaning. Tested unit and found circulation pump failed and not running. Homeowner does not wish to proceed with repairs at this time

Near Red Rock, TX 78662

Joseph C.

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Arrived on site for “noisy operation” complaint. Inspected unit and found damper/diffuser making noise. Removed and replaced damper/diffuser. Unit checks good. No leaks detected, at time of service."

Near Austin, TX 78727

Cliff

Job Details: 03/04/2019

OVEN WHIRLPOOL AGR5630BDS Arrived on site to diagnose a range that is turning off and on during baking cycle. Tested unit and found all operations normal. Advise customer of that unit will cut on and off throughout cycle to regulate the temperature. No repairs are needed at this time.

Near Austin, TX 78746

Leonardo

Job Details: 03/04/2019

DISHWASHER KITCHENAID KDTE304DSS0 Arrived on site to replace sump and motor. Replaced sump and motor test unit for leak no leaks present at this time. Ran unit and unit washing correctly and draining correctly at this time.

Near Austin, TX 78747

Leonardo

Job Details: 03/04/2019

DISHWASHER AMANA ADB1400AGS1 Arrived on site to test unit for unit not drying. Test unit and found heater working but dispenser not dispensing rinse aid. Replaced dispenser test unit and unit test good no leaks present at this time. Job complete.

Near Seguin, TX 78155

Diego G.

Job Details: 03/04/2019

DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site. Checked for display issues. Found console flashing and wasn’t able to get into diagnostics even after rebooting. Will need correct main board and console to repair unit and will bring sump and motor for back up. office to resch; ordrng 1 W10902005 (CONTROL ) and 1 W10905427 (CONSOLE ) and 1 W10917110 (SUMP AND MOTOR )

Near Seguin, TX 78155

Diego G.

Job Details: 03/04/2019

Near Seguin, TX 78155

Diego G.

Job Details: 03/04/2019

Near Austin, TX 78703

Joseph C.

Job Details: 03/04/2019

RANGE KITCHENAID KSDB900ESS1 "Arrived on site for “some positions on pad are not responding” complaint. Per my previous diagnosis, removed and replaced console. Had to replace bezels due to not being able to transfer old ones to new console. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Belton, TX 76513

Job Details: 03/04/2019

DRYER WHIRLPOOL WED9200SQ1 Arrived to inspect dryer not working. Confirmed the complaint and and the F1 PRIMARY CONTROL FAILURE. I removed and replaced the control board Reassembled and unit tested as designed.No lint observed at the time of service.CUSTOMER PAID total with CCJOB COMPLETE

Near Seguin, TX 78155

Diego G.

Job Details: 03/04/2019

DRYER WHIRLPOOL WED8500DC4 "Arrived on site. Check for no operation issues. Found display not reacting. Removed console and found loose connection not allowing display to light up. Repositioned connector and reconnected, all functions tested OK. No leaks present. Job complete"

Near Seguin, TX 78155

Diego G.

Job Details: 03/04/2019

Near Seguin, TX 78155

Diego G.

Job Details: 03/04/2019

Near Kyle, TX 78640

Brandon

Job Details: 03/04/2019

WASHER MAYTAG MVWC565FW0 "Arrived on site for customer complaint of unit not spinning, found belt had come off, I reattached belt, unit tested good."

Near Marble Falls, TX 78654

Steve C.

Job Details: 03/04/2019

REFRIGERATOR FRIGIDAIRE FGHD2368TF3 "Arrived on site for the unit is still not making ice. Tested the unit and found the fill tube is frozen. Called Frigidaire and advice to replace the fill tube, fill tube gasket, and to apply permagum to the back water lines and near the fill tube. Office will need to reschedule the customer.; ordrng 1 241920103 (tube-water) and 1 242146002 (GASKET) and 2 5305877995 (compound)s"

Near Austin, TX 78741

Leonardo

Job Details: 03/04/2019

MICROWAVE WHIRLPOOL WMH31017HB Arrived on sit to test unit for fan not workin. Found fan not going in to high. Replaced fan test unit and unit working as designed. Unit pulling smoke up but not all the way but unit working as designed.

Near Austin, TX 78726

Luis

Job Details: 03/04/2019

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for ui issues. When ui times out water indicator stays dim installed new panel after 2 min time out water or ice indicator stays dim. Called tech support per tech support unit working as designed due to software file #7724293148

Near Austin, TX 78717

Lou

Job Details: 03/04/2019

DISHWASHER MAYTAG MDB8959SBB3 "arrived on site to inspect dishwasher not cleaning. Placed unit in diagnostics and it showed error codes F10E1, F6E6 and F6E1. Cleared the codes and continued with testing. Unit operated as designed; however, I found that there was not much water in the tub and when the valve came on it began to make a loud whistling noise. The sump/motor, drain p7mp and element all functioned correctly. When I removed the outer door panel and removed the control, I found that the main power connection and element connection were burnt and melted. I verified ohms to the element and it showed to be good. I advised the customer of my findings. I am ordering the harness, element and CNOTE AUTHORIZATION and will return with all of the prescreened parts. No water leaks observed during service and the unit was left turned off at the switch. I scheduled return service for 03/05/19.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10703867 (heater) and 1 W10871222 (harns-wire)"

Near Belton, TX 76513

Job Details: 03/04/2019

WASHER AMANA NTW4516FW3 Arrived to inspect washer not working properly. Service tested the unit and unit gave F8 E1 No fill/ Long fill error codes. I removed and replaced the valve and control. Reassembled and unit tested as designed. Calibrated the unit also.JOB COMPLETE

Near Bee Cave, TX 78738

Paul

Job Details: 03/04/2019

REFRIGERATOR FRIGIDAIRE FGHD2368TD5 Arrived onsite for the refrigerator with a broken shelf. I found the wheel had broken out of the crisper cover. The rails are still good. Need to replace the crisper cover and the rollers. Ordering c-notes & 5304508761. Marking the prescreened rollers as UORV.; ordrng 1 5304508761 (COVER) and 1 C-NOTES (THE OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT.)

Near Georgetown, TX 78626

Steve C.

Job Details: 03/04/2019

MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site for the unit will not turn on. Tested the unit and found no continuity on the fuse on the filter board. Replaced the filter board and also found the control board is defective. Replace the control board and the unit is working properly.

Near Austin, TX 78748

Kevin

Job Details: 03/04/2019

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site and set dishwasher into a diagnostic cycle and found error code for slow drain, ran complete diagnostic cycle and found a vent fan is noisy. Spoke with tech line and they recommended replacing vent fan when it is failing it can cause a voltage spikes to the user interface. No water leaks from connections at time of service, job complete."

Near Georgetown, TX 78633

Jonathan S

Job Details: 03/04/2019

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not drying dishes. Performed diagnostics mode, no error codes. Monitored diagnostics cycle and measured amp draw at 6.6 amps. Tested for hot temperatures at end of test mode. All tested good, no water leaks present. Spoke with customer on user care guide.

Near Austin, TX 78731

Cliff

Job Details: 03/04/2019

DISHWASHER KITCHENAID KDTE204GPS Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found broken glass blocking drain pump from running. Removed the glass from pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Wimberley, TX 78676

Brandon

Job Details: 03/04/2019

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for customer complaint of unit not making ice, found E2 and E3 error codes in ice maker diagnostic mode, I reset control, unit tested good, filled and rotated, no parts were needed."