We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, Texas 78724
Justin
Job Details:
06/05/2025
Arrived on site for unit drain pump constantly running. Unit needs a new control. Replaced control unable to calibrate unit due to units l9cation maintenance informed me they know how and will do calibration when unit gets ready installed. No leaks present at this time job completed
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, Texas 78724
Justin
Job Details:
06/05/2025
Arrived on site for unit drain pump constantly running. Unit needs a new control. Replaced control unable to calibrate unit due to units l9cation maintenance informed me they know how and will do calibration when unit gets ready installed. No leaks present at this time job completed
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Jarrell, Texas 76537
Tyler
Job Details:
06/05/2025
Arrived on site for range the tripping breaker. On arrival confirmed failure and upon further inspection found unit already had new style bake & broil elements. I replaced control w11696067 and informed customer to allow unit it to cook for 2hrs. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Austin, Texas 78748
Luis
Job Details:
06/05/2025
Arrived on site for no ice. Diagnosed a defective icemaker replaced icemaker ran harvest test passed icemaker filled with water. No one available for signature. W11700250
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Austin, Texas 78731
Miguel
Job Details:
06/05/2025
Arrived on site for icemachine making small ice. So small they will just melt in hand. Ran diagnostics test and found water coming in slowly. Removed filter and better but still slow. Also found reservoir not filling up properly. Will need water level sensor which is part of recirculating pump. Removed bottom panel. Also f9und condenser coilmstopped up. Cleaned coil. Replaced water valve. Removed reservoir. Replaced recirculating pump. Customer provided new filter. Verified operation.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Austin, Texas 78731
Miguel
Job Details:
06/05/2025
Arrived on site for ice machine overflowing with ice. When door is opened the ice falls out. Found sesnor at 4.3 k. Replaced sesnor and ran test. Found water is coming in slow. Replaced water inlet valve. Advised customer to also change filter. Customer had a new filter. Replaced and Verified operation. Workong as designed. Call complete. WPW10511923
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Pflugerville, Texas 78660
Justin
Job Details:
06/05/2025
Arrived on site for drain pump constantly running. Unit needs whirlpool recommended control replacement. Replaced control and calibrated ran test cycle. Unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Austin, Texas 78754
Justin
Job Details:
06/05/2025
Arrived on site for cooktop silicone damaged. Replaced cooktop took picture of new installed cooktop. Unit is functioning properly and as designed to job completed
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near New Braunfels, Texas 78130
Andrew
Job Details:
06/05/2025
Arrived on site and replaced console(W11325580). Unit is now working as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Temple, Texas 76504
Robert
Job Details:
06/05/2025
"WFES3030RS0 Arrived on site for a range tripping breaker. On arrival client stated that site the last visit he didn't use the oven until last week . I replaced the control board, bake, and broil element. I removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed. I recommend client to contact home builder if it happens again. Calling whirlpool safety Sr # 7741635128"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3236RZ00
Near Austin, Texas 78757
Wesley
Job Details:
06/05/2025
"Arrived onsitw for door sticking open sometimes. Was able to recreate and determined cause to be sticking wire basket drawer. Lubricated to resolve. Unit is now operating as designed. WP542638; ordrng 1 Wp542638 (Grease WP REPLENISH), used 1 Wp542638 ( Grease) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Belton, Texas 76513
Jonathan M
Job Details:
06/05/2025
"Arrived on-site for washing machine that is making abnormal noises during operation. Inspected unit and work area. The customer advised that the unit makes a loud metal banging sound when it goes through a spin cycle. I ran the unit through diagnostics and found no error codes. I checked the suspension and found the suspension was good. I checked the basket and found the basket securely fastened on the drive shaft. I ran the unit through an auto test and the unit ran as designed without any abnormal sounds. The customer advised that there was an issue andntha5 it's been present since she bought it. I checked the tub to ensure the punch holes had been knocked through and found light coming through the basket with a flashlight on the other side of the tub indicating the holes had been knocked through. I called Whirlpool Techline and spoke to Brandon SR# 7741709790. He advised that based on jynfindings, the issue would have to be a loading issue or off balance load issue. He advised to make no further repairs at this time. Call complete. No parts were installed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Pflugerville, Texas 78660
Wesley
Job Details:
06/05/2025
"Arrived onsite for unit with bad compressor overloading the start device. Replaced compressor and added dye drier and access port. Inspected joints and pulled vacuum, charged to spec and observed good lowside pressure and good heat exchange output on the discharge line. Reassembled and installed. Verified operation and advised. Customer on repair, all checks good. W11506635, WPW10143759, W11727250"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Austin, Texas 78704
Matthew
Job Details:
06/05/2025
"Arrived onsite for unit not functioning. Tub is full of water, drain pump gives out and control is not responding and keeps resetting and unit it will not spin. Unit has multiple issues. U it is not economical to repair. Office to run cc on file for service visit. Job complete. Lanlord not on site"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Austin, Texas 78754
Matthew
Job Details:
06/05/2025
"Arrived onsite for FC door dented. Inspected and found both doors need replacing. Complex under heavy construction. There is no power to building and on 3rd floor. Please scheduled earlier in the day and allow adequate time. Construction closes at 5:30 PM. Spoke to builder over the phone, not on site; ordrng 1 LW11258450 (Rc door)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HWH00
Near Austin, Texas 78738
Luis
Job Details:
06/05/2025
"Arrived on site. Found ice slab caused grid cutter wire to snap,replaced grid cutter ran diagnostic good water flow,pump shutting off water a little earlier then set replaced pump ran diagnostic all test passed. W10919199,w11542867"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Austin, Texas 78734
Luis
Job Details:
06/05/2025
"Arrived on site. At time of visit ice bin full items in freezer frozen,removed cover good frost pattern on evaporator. Talked to customer unit will work then breaker will trip once breaker is reset unit will work again and cool correctly. Ran diagnostic thermistors passed,ran fan test passes,ran test 4,good frost forming on fresh food evaporator, during freezer cool frost forming to middle section and further,ran heater test heater powered on. Powered unit off replaced main control and ui control also found a defective freezer led,replaced freezer led. W11683243wpw10675033,w11330971.; used 1 W11683243 (Led module) from stock"
We serviced a
WHIRLPOOL OVEN
Model WFES3030RS0
Near San Marcos, Texas 78666
Andrey
Job Details:
06/05/2025
"Arrived on site to test unit for tripping breaker, tested unit found breaker tripped during preheat, per service pointer checked all wiring did not find any issues, replaced both elements and preheated oven to 500 degrees and advised customer to keep it there for 2 hours to complete burn off, unit is now running as designed job complete installed W11182108, W10856603"
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near New Braunfels, Texas 78132
Tim M
Job Details:
06/05/2025
"Arrived on site to test unit for squeaking and door seal coming off. Upon arrival customer stated unit screeches really loud after running for a few minutes. Also door seal has came off and the door is sagging. Inspected unit, found door is sagging due to worn hinges. Inner door will need to be replaced. Found screeching is due to worn pulley wheel. Will need to replaced inner door, repair kit and door seal. Ordering part, no parts installed, rescheduled for 06/10.; ordrng 1 W11465962 (Inner door)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near New Braunfels, Texas 78132
Tim M
Job Details:
06/05/2025
"Arrived on site to test unit for shaking. Upon arrival customer stated during the spin cycle unit will begin to shake and walk. Tested unit, found extremely bouncy suspension and basket wobbling back and forth indicating a failed hub nut as well. Attempted to remove wash plate, plate is seized and will have to be broken out in order to replace hub nut. Ordering part, no parts installed, rescheduled for 06/10.; ordrng 1 W10902814 (Washplate) and 1 W11454734 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near New Braunfels, Texas 78130
Tim M
Job Details:
06/05/2025
"Arrived on site to test unit for pump running continuously. Upon arrival customer stated drain pump does not shut off unless unit is unplugged. Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Per special project S153EB, followed TSP W11766193. Unit m/s falls within rework. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Reset control and cycled power, issue is still present. Pressure switch on the control has failed. Replaced control (W11608056) and applied power, drain pump is no longer immediately engaging. Ran a test cycle with all components properly engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW500CMW0
Near Kyle, Texas 78640
Andrew
Job Details:
06/05/2025
"Arrived on site to test unit for not washing. Found errors 72(mci drive failure) 86(water hazard) 77(motor not reaching RPM) 63(co munication error) 74(basket engagement failure). Slider is not shifting in diagnostics. Inspected harness with no signs of issues, continuity was correct. Slider is intact and no binding up. Replaced control(W11627517) and unit now completed a diagnostic cycle with no issues. Unit is now working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Canyon Lake, Texas 78133
Tim M
Job Details:
06/05/2025
"Arrived on site to test unit for no power. Upon arrival customer stated unit stopped working, buttons dont work and lights dont illuminate. Verified issue, buttons do not react to input and no LEDs illuminating. Removed power and checked incoming voltage, unit is receiving proper voltage. When applying power back to the unit, console illuminated and all functions returned to the unit. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Canyon Lake, Texas 78130
Tim M
Job Details:
06/05/2025
"Arrived on site to test unit for leak. Upon arrival customer stated during a cycle unit leaked a significant amount of water. Presented photo, 3x2 square area of water in front of the unit. Inspected under the unit, found no loose hoses or connections. Ran a test cycle, unit filled with no issue. Progressed through the test cycle with no leaks present. Ran multiple cycles and could not mimic issue. Advised customer to run the unit and monitor. If unit leaks again, recommend returning with lower spray arm, sump assembly and dispenser. At this time unit is running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near New Braunfels, Texas 78130
Andrey
Job Details:
06/05/2025
"Arrived on site to test unit for F3E1, tested unit found failed thermistor, replaced but still getting error, replaced control and tested unit is now running as designed job complete installed WP8577274, W11741986"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near New Braunfels, Texas 78132
Andrey
Job Details:
06/05/2025
"Arrived on site to replace previously diagnosed tub assembly, shocks and control, replaced parts and tested unit is now running as designed no leaks detected job complete installed W11549931, W11316766, W11460604"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Round Rock, Texas 78665
Daniel A
Job Details:
06/05/2025
"Arrived on site to inspect washer not draining and not starting a cycle. Upon further inspection, I gained access to the bottom of the washer and found that the wire harness to the drain pump was severed. I replaced the wiring harness and installed the harness clip and tested the washer. The washer is now operating as designed. No water leaks were observed during service. W11755726 W11643701"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Hutto, Texas 78634
Daniel A
Job Details:
06/05/2025
"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I am ordering the control to fix the issue. Office to schedule return service. No water leaks observed during service. W11607637; ordrng 1 W11607637 (Control)"
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC6LS0
Near Austin, Texas 78758
Daniel A
Job Details:
06/05/2025
"Arrived on site to inspect vent hood with led not working. Upon further inspection, I verified that the switch was operating properly and sending voltage to the led. I replaced the bad led and tested. Both led lights are now operating as designed. W11568737 No one on site to sign"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Austin, Texas 78747
Leonardo
Job Details:
06/05/2025
"Arrived on site to inspect unit for taking too long to dry; customer stated it required 23 cycles. Pulled unit out and tested voltage at the terminal block, voltage tests good. Turned unit on and found the heater cycling on and off. Checked outside vent and found the vent screen clogged, preventing moisture from escaping and causing the unit to require more than one cycle to dry. Showed customer the problem and advised them to clean the screen outside. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Round Rock, Texas 78664
Daniel A
Job Details:
06/05/2025
"Arrived on site to inspect dishwasher not running or cleaning. Upon further inspection, I placed the dishwasher into diagnostics and observed error code F4E3. I verified proper voltage to the motor however the motor was not running due to becoming seized. I replaced the motor and sump assembly. I reassembled and tested the dishwasher and the dishwasher is now operating as designed. I leveled the dishwasher so the door is now closing properly. o water leaks observed during service. W11025157"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Round Rock, Texas 78665
Daniel A
Job Details:
06/05/2025
"Arrived on site to inspect dishwasher not running or cleaning. Upon further inspection, I placed the dishwasher into diagnostics and observed error code F4E3. I verified proper voltage to the motor however the motor was not running due to becoming seized. I replaced the motor and sump assembly. I reassembled and tested the dishwasher and the dishwasher is now operating as designed. No water leaks observed during service. W11613479"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Hutto, Texas 78634
David Z
Job Details:
06/05/2025
"Arrived on site to follow up on sealed system repair. Found UV dye on the evaporator rear tubing. Tapped system and had 45 psi present. Evacuated system and replaced compressor, drier, evaporator. Nitrogen tested and found no oil remaining and no leaks. Vacuumed down and charged. I reassembled and tested the unit. Compressor will kick on, but then it slows, slows, and stops. Inverter throws 4 blinks indicating compressor failure. This indicates a faulty compressor out of the box. GC reordering compressor. Only compressor needs to be installed, and defrost heater needs to be plugged in. Office to reschedule ASAP due to bad part. Parts used on this visit - W11506635, WPW10143759, WPW10427993.; ordrng 1 W11606635 (Access valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Georgetown, Texas 78633
David Z
Job Details:
06/05/2025
"Arrived on site to follow up on refrigerator not dispensing ice. Removed bucket after having issues clarified that the unit is not dispensing any ice. I checked the coupler and found it was completely free spinning on the auger shaft. Ordering auger motor, coupler, separator to resolve. Return visit set for 6/11. ; ordrng 1 W11671282 (Auger Motor) and 1 WP63052-2 (Coupler) and 1 W11378860 (Spacer) and 1 WPW10309864 (Divider) and 1 WP67006341 (Divider Gasket)"
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Niederwald, Texas 78640
Leonardo
Job Details:
06/05/2025
"Arrived on site to diagnose unit tripping the breaker when heating. Replaced the control board, then tested the unit by preheating it to 500?. Unit operated as designed. Job complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Austin, Texas 78749
Leonardo
Job Details:
06/05/2025
"Arrived on site to diagnose unit losing power. Tested voltage at the terminal block and ran unit in diagnostic mode; found unit was losing power completely. Inspected connections and discovered the white wire was loose and not making proper contact, causing the unit to shut off. Secured the white wire and tested the unitunit tested good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3436RZ00
Near Georgetown, Texas 78628
David Z
Job Details:
06/05/2025
"Arrived on site to diagnose refrigerator building some frost in FC. Examined unit and found frost on the left side. Found the lower bin was not seated on the rails, and the gear was a tooth off. So when door is closed, its not fully sealing. Reseated the bin and straightened out the gears. Verified a proper seal. Unit working as designed. No parts needed. Call completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Austin, Texas 78729
Miguel
Job Details:
06/05/2025
"Arrived on site for washer not starting. Customer left it unplugged as it makes a noise whenever it's plugged in. Plugged back in, found f9e1, f3e1. Ran automatic test cycle and all components pass test. Accessed control,and blew through pressure switch to find no air passing. Removed back panel. Found pressure hose kinked. Removed and rerouted hose to remove kink. Recalibrated machine. Ran automatic test cycle again. All pass. Call complete. No parts"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Austin, Texas 78717
Miguel
Job Details:
06/05/2025
"Arrived on site for washer not spinning. Customer had it unplugged because the motor does not stop running. Cl3ared and got into diagnostics. Found f1e1, f8e1, f3e1. Ran automatic test cycle. All components passed. Once completed the drain pump started again. Will need new control. Office will call to schedule. ; ordrng 1 W11608056 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Austin, Texas 78749
James K
Job Details:
06/05/2025
"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11608056 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Buda, Texas 78610
James K
Job Details:
06/05/2025
"Arrived on site for unit not properly cooling. Upon arrival, found frost buildup on the evaporator cover. Proceeded to inspect heater and found wire from the heater connector to be separated. Ran diagnostics and found 120V to the heater circuit. Unit needs new revised heater assy. Ordering W11650661 heater assy. No water leaks detected at this time. Customer agreed to reschedule Jun 11th. ; ordrng 1 W11650661 (Heater assy)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, Texas 78748
James K
Job Details:
06/05/2025
"Arrived on site for unit making water noise when spinning and now drying properly. Upon arrival, found unit to tumble and heat correctly but when disconnecting vent, vent was full of water. All pictures attached. Reported to maintenance supervisor via text message. No one available to sign. No parts replaced"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Buda, Texas 78610
James K
Job Details:
06/05/2025
"Arrived on site for unit making rattling noise when agitating. Upon arrival, ran diagnostics and found noise to be presented. Proceeded to inspect underneath unit and found actuator arm loose. Proceeded to replace W11212745 actuator and W10721967 splutch assy. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Kyle, Texas 78640
James K
Job Details:
06/05/2025
"Arrived on site for unit making humming noise. Upon arrival, ran unit and found no water entering tub. Inspected plumbing and found shut off valve to be closed. Opened valve and ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. No parts needed"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2670XEW1
Near Georgetown, Texas 78633
Tyler
Job Details:
06/05/2025
"Arrived on site for refrigerator not making ice, on arrival confirmed firmed issue. After further i sp3dtion I found ice maker valve leaking water and led to im fill tube breaking on top of unit it.. ordering W11415785 ice maker fill tube, w10502642 res. Tube amd returning g with previously sent parts to complete repairs. Rescheduled customer for 06-11-25; ordrng 1 W11415785 (Im Fill tube) and 1 w10502642 (Res tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5SHAXMQ10
Near Harker Heights, Texas 76548
Tyler
Job Details:
06/05/2025
"Arrived on site for refrigerator cooling intermittently. On arrival confirmed issue and found thermostat getting stuck when defrost mode was activated and unit would take forever to register when it needed to turn back on, replaced wp2198202 stat and wpw10366605 defrost control. Found unit working as designed and informed customer to allo2 24hrs to stablize temps. Call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Fort Cavazos, Texas 76544
Tyler
Job Details:
06/05/2025
"Arrived on site for microwave needing.Both upper and lower interlocks, as well as noise filter. On arrival installed, w11252187, w11252186, & w10422269. Tested unit and found microwave working as designed.Call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Austin, Texas 78753
James K
Job Details:
06/05/2025
"Arrived on site for LED module blinking. Upon arrival, inspect there are 12 modules in total. Ordering W11484836 LED module (6). Advise next tech to replace just FC module and inspect RC top section lights. No water leaks detected at this time. Customer agreed to reschedule Jun 12th; ordrng 6 W11484836 (LED module)s"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Lakeway, Texas 78734
Scott
Job Details:
06/05/2025
"Arrived on site for led lights very dim . Found module failed . Replaced all led modules with kit W11632139. All light are functioning properly . No other issues found , no water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Austin, Texas 78717
Scott
Job Details:
06/05/2025
"Arrived on site for fridge trying to reboot itself . Customer had video of co trol turning off and restarting , but not tripping breaker . Getting correct voltage and polarity at outlet. Ran diagnostics tests , let heater fans and compressor all run about 10 mins each . Turned cooling off via UI several times and also power reset at outlet . Resistance checks at control checked normal. Compressor pulling 1 amp. Couldn't duplicate error. Did replace control and start device W11615506, W11224256. Ran diagnostics test again all checked normal. Advised customer to monitor fridge and to wait 24-48 hours before loading up. No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Austin, Texas 78741
James K
Job Details:
06/05/2025
"Arrived on site for door not unlocking. Upon arrival, checked error codes and found F5E2 lid lock failure, F5E3 lid will not unlock and F3E2 inlet water temp fault. Cleared codes. Plugged unit back in and latch unlocked. Ran diagnostics and found latch attempting to close but then flashed F5E2. Proceeded to replace W10810403 lid lock assy. Ran diagnostics and now unit is functioning as designed. No water leaks detected at this time."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW11
Near Waco, Texas 76706
Jonathan M
Job Details:
06/05/2025
"Arrived on site for a refrigerator that is not cooling properly. Inspected unit and work area. Upon entry, I found evidence of a defrost issue inside the freezer section. I ran the unit through diagnostics, and did find the heater kicking on during the defrost test. I gained access to the evaporator and checked the defrost thermistor. I found it reading 6.6 ohms (43 degrees fahrenheit while covered in ice). I went ahead and replaced both the control and the defrost thermistor and steamed out the excess frost build up. I tested the unit it and the unit began to work and operate as designed. Call complete. WPW10384183 and W11546690."
We serviced a
MAYTAG RANGE
Model MGR7700LZ5
Near Hewitt, Texas 76643
Jonathan M
Job Details:
06/05/2025
"Arrived on site for a range that has a broken knob. Inspected unit and work area. The customer advised that during the inspection, they found the left front burner knob was hard to turn and broke. I did confirm the customers complaint and replaced the knob. I tested the unit and found the knobs moving freely without any difficulty. I tested the burners and found them all to be working and operating as designed. Call complete. W11620564."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Dripping Springs, Texas 78620
Luis
Job Details:
06/05/2025
"Arrived on site for a defective compressor. Recovered refrigerant, removed defective compressor, installed new compressor vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. Reassembled unit,let unit run,unit dropped 10. W11103181"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Round Rock, Texas 78664
Scott
Job Details:
06/05/2025
"Arrived on site ,replaced ice maker ,arm shut off ,and extension. Ran harvest test . Ice maker harvested and filled . No water leaks detected at time e of service . Parts used WPW10175514, WPW10351019,W10882923."
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Round Rock, Texas 78665
Scott
Job Details:
06/05/2025
"Arrived on site , found outer glass was packaged wrong . Received all stainless , need black and stainless . Installed wrong outer glass and left in place . New glass did fix gapping issue reordering outer glass . Please check new door . Refer to quick pic on correct glass . Call to set return . Return tech keep glass and return to parts depth ; ordrng 1 W11653626 (Outer glass)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ13
Near West, Texas 76691
Jonathan M
Job Details:
06/05/2025
"Arrive downside for a refrigerator that is not making ice. Inspect a unit and work area. The customer advised that the unit does make ice, but it is extremely slow ice production. He stated that these left the ice maker alone for three days and it doesn't even make a full bin. He advised that he's also noticed several days where it doesn't seem to make ice. I checked temperature and found proper temperature in the freezer section. I found no evidence of any defrost issues or temperature concerns. I went ahead and replaced the ice maker and tested the unit. The unit began to work and operate as designed. Call complete. W11700250."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Temple, Texas 76501
Robert
Job Details:
06/04/2025
WTW5057LW1 Arrived on site for a washer not working . On arrival I ran diagnostic and no response then I heard the lid lock trying to lock. I replaced the lack then I calibrated. I ran a test on customer mode product is working as its designed no water leaks visible from main water supply.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Belton, Texas 76513
Robert
Job Details:
06/04/2025
WRS315SDHM12 Arrived on site from previous visit to install parts. I installed FC door and filter housing tested product is working as its designed no water leaks i tested over and over with a large cup . I opened the back no water leaks at all pushed back and tested again no water leaks . Then repair the crack at the bottom of the FC part is working as its designed.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Temple, Texas 76502
Robert
Job Details:
06/04/2025
WED5620HW2 Arrived on site for a dryer with error code f6e2 on arrival I tried running diagnostic but dryer didn't respond. I replaced ui console and control board then product power on and is working as its designed both controls failed.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, Texas 78748
Matthew
Job Details:
06/04/2025
Unit in 452. Arrived onsite for unit not powering on. Found unit not responding. Control is not powering on. Replaced control. Tested and unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Hutto, Texas 78634
David Z
Job Details:
06/04/2025
Spoke to customer who cancelled service. They are attempting to have the unit replaced due to a bad install. No services rendered.
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Temple, Texas 76502
Robert
Job Details:
06/04/2025
MVW7230HC1 Arrived on site for a washer with lint on clothes. On arrival client showed me a picture of the lint further inspection found the agitator was causing the issue. I replaced part tested product is working as its designed no water leaks visible from main water supply.
We serviced a
MAYTAG DRYER
Model MED6200KW1
Near Temple, Texas 76502
Robert
Job Details:
06/04/2025
MED6200KW1 Arrived on site for a dryer not spinning. On arrival I verified issue I use the repair kit then I tested product is working as its designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Georgetown, Texas 78633
Brandon B
Job Details:
06/04/2025
Arrived on-site to install ordered parts. Installed the control (w11608056) and calibrated the unit. Ran in factory mode and got no error codes. Unit is operating as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Georgetown, Texas 78633
Brandon B
Job Details:
06/04/2025
Arrived on-site to install ordered parts. Installed icedoor(w11268536) still no error codes showing. I emptied the old ice and advised her to give it a couple of days.
We serviced a
KITCHENAID OVEN
Model KOED530PSS00
Near Georgetown, Texas 78628
Chris
Job Details:
06/04/2025
Arrived onsite to inspect temps in oven upon further inspection temp are not the issue the issue is the upper oven does not heat removed unit from wall took off skin top and back tested ohm's at several points on upper control all failed on back of unit wire harness has a arc spot pic submitted ordering harness will return with control office to schedule ; ordrng 1 W11245674 (Wire harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Leander, Texas 78641
Chris
Job Details:
06/04/2025
Arrived onsite to inspect refrigerator filter door broken upon further inspection found broken filter door replaced filter housing W11162042 also found icebin completely frozen over steam ice out of bin verified motor is working & icemaker is working unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFC9636RZ00
Near Georgetown, Texas 78628
Chris
Job Details:
06/04/2025
Arrived onsite to inspect refrigerator dispenser leaking water upon further inspection unit was unplugged when I arrived got power back to unit verified water dispenser observed for around 20 minutes no leaks found i checked dispenser several times advised customer on findings & if it happens again leave power on unit customer showed up nothing is wrong with the refrigerator he stated the breaker keeps tripping causing the ice to melt he's having the electrical come look at the breaker unit is working as designed no leaks observed during service
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Leander, Texas 78641
Chris
Job Details:
06/04/2025
Arrived onsite to inspect oven not power upon further inspection removed unit from wall disconnect ground ran bake test to 350 reinstalled unit in wall ran second bake test at 350 u it didn't loose power unit is working as designed
We serviced a
KITCHENAID OVEN
Model KOEC530PSS01
Near Georgetown, Texas 78628
Chris
Job Details:
06/04/2025
Arrived onsite to inspect oven microwave combo upon further inspection ran test on both microwave & oven both are operating as designed couldn't find any issue called builder he advised me the inspector said he couldn't get a reading on something off of the microwaveran heating test unit is heating console is working. Customer not available for signature unit is working as designed
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Leander, Texas 78641
Chris
Job Details:
06/04/2025
Arrived onsite to inspect dryer not power upon further inspection found unit is getting power at control console would not power on at all replaced console W11583883 ran test cycles unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Austin, Texas 78723
Matthew
Job Details:
06/04/2025
Arrived onsite for unit not cooling again. Customer shut off unit after temperature reached 45 degrees in cabinet. Inspected and found leak at evaporator . Replaced evaporator and drier. Pulled extended vacuum and held. Charged per spec. Unit is cooling. Customer will monitor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Austin, Texas 78750
Andrew R
Job Details:
06/04/2025
Arrived onsite for refrigerator leaking when dispensing. I found the leak to be coming from a cracked filter housing. I replaced the filter housing and tested the dispenser with filter out and in. Unit is now longer leaking and dispensing as designed. No leaks. Call complete. Installed W11482384 HOUSING.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP02
Near Austin, Texas 78750
Andrew R
Job Details:
06/04/2025
Arrived onsite for previous diagnosed I replaced the UI CONSOLE and unit is now functioning as designed. While onsite i set the wifi up and unit will now receive updates. Unit now operates as designed. Call complete. Installed W11236885 UI CONSOLE.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Leander, Texas 78641
Chris
Job Details:
06/04/2025
Arrived onsite for prediagnosed parts upon arrival replaced upper spray arm & manifold W11662109 W11627525 tested unit cycles unit is working as designed no leaks observed during
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Georgetown, Texas 78628
Chris
Job Details:
06/04/2025
Arrived onsite for prediagnosed parts upon arrival replaced lid both hinges & 4 screws ran test cycles customer not available for signature unit is working as designed no leaks observed during service
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Austin, Texas 78741
Matthew
Job Details:
06/04/2025
Arrived onsite for parts replacement. Replaced control and freezer door. Unit is functioning. Job complete
We serviced a
MAYTAG OVEN
Model MER8700DS1
Near Georgetown, Texas 78633
Brandon B
Job Details:
06/04/2025
Arrived on-site for oven not heating. I found the bake element broke. I replaced the bake element (w107797160) and the sensor (w10833885) unit is now heating as it should.
We serviced a
KITCHENAID OVEN
Model KOEC530PPS03
Near Georgetown, Texas 78633
Brandon B
Job Details:
06/04/2025
Arrived on-site for oven not heating correctly. Found oven was about 30 degrees off. Calibrated but it didn't fix the problem. Installed control(w11448962) and calibrated the oven. It's getting the correct temps now.
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Austin, Texas 78750
Andrew R
Job Details:
06/04/2025
Arrived onsite for oven getting too hot. I took temps on high and low and calculated the average temp. I found unit running 15 degrees hotter initially. I set a -15 offset and tested unit temps. Unit is now heating as designed and no further issues with unit. Call complete. No parts installed.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78757
Wesley
Job Details:
06/04/2025
Arrived onsite for not heating and found bad breaker. Mushy contact and test button on breaker inoperable. Dropping 1 leg of power. Dogs loose and tight closet limited more thorough testing. Advised maintenance on findings. No parts.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, Texas 78633
Brandon B
Job Details:
06/04/2025
Arrived on-site for icemaker not working. Found an E2 error code for icemaker motor. Was only 20 degrees in the freezer. I replaced the icemaker(w11658802) advised to give it a couple of days to harvest ice.
We serviced a
JENN-AIR OVEN
Model JJW2830LL01
Near Austin, Texas 78732
Andrew R
Job Details:
06/04/2025
Arrived onsite for double oven combo showing F2E0 Keypad disconnect error. Found the keypad connection fine and the UI responding as designed. Checked stored errors and found a F2E0 and F9E0 miswire present. Reset power to oven for 5 minutes and deleted error codes. Unit is now heating as designed and not presenting any errors. I ran both ovens to ensure they operate as designed and both reached temp with no errors presented. Advised customer unit is set on a 30 amp breaker and is required to be on a 40 amp. Advised customer to not present heat both ovens at same time. Call complete. No parts installed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Georgetown, Texas 78633
Brandon B
Job Details:
06/04/2025
Arrived on-site for a damaged door. Verified the damage. Installed door(lw11258450) and nameplate(w11223753) took a picture.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM05
Near Austin, Texas 78754
Wesley
Job Details:
06/04/2025
Arrived onsite and corrected compressor mounting alignment and optimized for quite function. Tested unit for compressor function and found good heat exchange and temp cooling in the freezer after 10 minutes. Unit is operating as designed. No parts. No signer available.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Spicewood, Texas 78669
Scott
Job Details:
06/04/2025
Arrived on. Site for washer not responding g or starting . Found customer had control lock on . Took co trol lock off . Ran diagnostics all checked normal. No water leaks detected at time of service. No parts used . Did instruct on control lock feature. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE05
Near Canyon Lake, Texas 78133
Andrew
Job Details:
06/04/2025
Arrived on site to test unit for leaking. Found FC door is pulling apart and causing condensation between panels. Needing FC door. Office to reschedule. ; ordrng 1 W10782358 (FC door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW10
Near Canyon Lake, Texas 78133
Andrew
Job Details:
06/04/2025
Arrived on site to test unit for gasket not sealing. Heated gasket and formed to cabinet. Advised customer to leave door closed to allow gasket to cool to form. Job complete.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244PL1
Near Canyon Lake, Texas 78133
Andrew
Job Details:
06/04/2025
Arrived on site to test unit for error f7e2(wash motor). Replaced motor assembly(W11460946). Unit is now working as designed. O leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Andice, Texas 78628
David Z
Job Details:
06/04/2025
Arrived on site to replace panel damaged from install. Replaced console panel only and verified proper operation. Unit working as designed. Parts used - W11613564.
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Austin, Texas 78617
Joe Z
Job Details:
06/04/2025
Arrived on site to replace failed door switch WPW3406107. Replaced switch and still no operation. Found thermal fuse is OL. Replaced fuse WP3392519. Unit now powers on and getting clumping noise from rear bulk head area. Found left support wheel has failed. Used all parts of repair kit 4392065 to fix noise issues. Unit is now operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM12
Near Austin, Texas 78702
Justin
Job Details:
06/04/2025
Arrived on site to replace dented fridge door. Replaced door and tested unit is now functioning properly and as designed to. No one on site for signature job completed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near Austin, Texas 78737
Leonardo
Job Details:
06/04/2025
Arrived on site to replace bottom spray arm. Replaced spray arm test unit by letting unit run for 20 minutes not leaks present at this time job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Austin, Texas 78724
Justin
Job Details:
06/04/2025
Arrived on site to repair previously diagnosed issue unit needs new control. Replaced control and calibrated ran test cycle unit is now functioning properly and as designed to. No leaks present at this time job completed
We serviced a
KITCHENAID COOKTOP
Model KCES550HBL00
Near Manor, Texas 78653
Justin
Job Details:
06/04/2025
Arrived on site to repair cook top back middle burner needs new switch. Called supervisor and informed him incorrect part GC. Supervisor is ordering correct switch. Office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Leander, Texas 78641
Daniel A
Job Details:
06/04/2025
Arrived on site to install previously diagnosed and ordered part per previous technician. I installed the oven floor and reasembled the unit. The unit is operating as designed. No gas leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Bastrop, Texas 78602
Joe Z
Job Details:
06/04/2025
Arrived on site to install blocks WP2177331 to allow right side door to reach switch. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Austin, Texas 78738
Leonardo
Job Details:
06/04/2025
Arrived on site to inspect unit for water leaking from the back. Tested the unit and found the tub damaged on the right rear side. Will need to order a new tub and reschedule the repair. Job will require two hours to complete.; ordrng 1 W11409866 (Tub) and 1 2hourjob (2 hour job)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Austin, Texas 78738
Leonardo
Job Details:
06/04/2025
Arrived on site to inspect unit for door not closing. Found the unit leaning backward due to the feet sliding when it was pulled out. Leveled the unit properly and advised the customer to install a screw behind the feet to prevent further sliding. Job complete.