Near Round Rock, TX 78664
Tyler B.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for no ice and noisy unit, found EVAP frosted, causing no air flow and noise, cleared all ice and reaped EVAP cover with therm is correct position. No leaks on site"
Near Kingsland, TX 78639
Thomas L.
Job Details: 03/10/2019
ICE MACHINE KENMORE 106.895931 Arrived on site for unit not making ice. Found that the water distributor tube is cracked and spraying water out into the floor of the unit plus the reservoir runs dry empty quickly and cannot produce ice. Water connections are currently all dry; ordrng 1 W10863947 (tube)
Near Johnson City, TX 78636
Brandon
Job Details: 03/10/2019
REFRIGERATOR FRIGIDAIRE FPHC2399PF5 "Arrived on site for customer complaint of unit freezing in fresh food section, found faulty control. I replaced control, unit tested good."
Near Austin, TX 78741
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for no ice. Diagnosed ice melting and freezing in chute,removed bin,tested ice door found ice door not sealing correctly to chute. Installed new ice door assembly,checked door operation good sealing correctly left bin out to defrost,advised customer to clean ice bin out every 2 weeks"
Near Austin, TX 78730
Paul
Job Details: 03/10/2019
OVEN KITCHENAID KEBS208DSS11 Arrived onsite to replace the previous diagnosed parts. I replaced the main control and tested the oven. The unit is working as designed.
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
REFRIGERATOR MAYTAG MRT711SMFB00 "Arrived on site. Checked for door issues. Found both doors damaged and were supposed to be ordered per customer. Will need to order freezer door as well. Also found water line defective creating odor in ice cubes. Instructed customer they will need to get with Lowe’s to see if they can get a new waterline to resolve issue with odor and taste of ice. Will need freezer door, icemaker, refrigerator door and name plate to repair unit. Office to reschedule; ordrng 1 LW10648577 (dor-fip) and 1 W10612925 (nameplate) and 1 W10715708 (icemaker)"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
REFRIGERATOR MAYTAG MRT711SMFB00 "Arrived on site. Checked for door issues. Found both doors damaged and were supposed to be ordered per customer. Will need to order freezer door as well. Also found water line defective creating odor in ice cubes. Instructed customer they will need to get with Lowe’s to see if they can get a new waterline to resolve issue with odor and taste of ice. Will need freezer door, icemaker, refrigerator door and name plate to repair unit. Office to reschedule; ordrng 1 LW10648577 (dor-fip) and 1 W10612925 (nameplate) and 1 W10715708 (icemaker)"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
REFRIGERATOR MAYTAG MRT711SMFB00 "Arrived on site. Checked for door issues. Found both doors damaged and were supposed to be ordered per customer. Will need to order freezer door as well. Also found water line defective creating odor in ice cubes. Instructed customer they will need to get with Lowe’s to see if they can get a new waterline to resolve issue with odor and taste of ice. Will need freezer door, icemaker, refrigerator door and name plate to repair unit. Office to reschedule; ordrng 1 LW10648577 (dor-fip) and 1 W10612925 (nameplate) and 1 W10715708 (icemaker)"
Near Austin, TX 78747
Kevin
Job Details: 03/10/2019
DRYER WHIRLPOOL WED8500DC4 "Arrived on site for complaints no heat. Received error codes f4e4 for line voltage incorrect. Upon inspection found outlet has failed, power is incorrect from source. Recommend electrician to correct power before dryer is used again."
Near Leander, TX 78641
James
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and tested operation. Customer concern with exhaust motor turns on by itself and stove not being used as well as the damper making noise and vent not pulling smoke out while cooking. Instructed customer on damper and that it is normal to make noise when opening and closing. Instructed customer on air volume that the unit moves when exhaling and that when cooking on the front burners the vent will not pull steam or smoke to it. Tested fan and found to be good. Due to display lighting up spd2 when the fam would come on randomly the unit will need new control and control panel to correct this issue; ordrng 1 W11175576 (CONTROL PANEL)
Near Kempner, TX 76539
Arthur B.
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW8500BW0 "Arrived onsite for customer complaint of top load washer making loud grinding noises when spinning. Hand spun the inner basket and found bearings grinding. Removed and replaced bearings with new kit. Reassembled and tested. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for noisy unit, found EVAP fan loud due to bad bearing, replaced motor and tested good, no leaks on site"
Near Lampasas, TX 76550
Arthur B.
Job Details: 03/10/2019
ICE MACHINE WHIRLPOOL GI1500PHX6 "Arrived onsite for customer complaint of ice machine leaking water after repair. Upon inspection, found drain hose was not properly install in drain hole on floor. Secured hose and properly installed hose. Tested unit. Unit now drains into drain channel on floor as intended. No other issues found. All water connections were dry at time of service."
Near Temple, TX 76502
Al
Job Details: 03/10/2019
WASHER MAYTAG MVWB865GW0 Arrived to inspect washer not working. I ran diagnostics on the unit and got an F7E0 LOSS OF POWER code. The customer confirmed there was a power outage recently. I recalibrate and service tested the unit and unit tested as designed. Unit now allows customer to make the desired selections without error.
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH73521CS5 Arrived on site. Check for tripped breaker issues. Found breaker tripping not allowing power to microwave. Disconnected microwave and still found breaker tripping. Instructed customer they will need to have electrician to resolve issue and call us back if needed. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH73521CS5 Arrived on site. Check for tripped breaker issues. Found breaker tripping not allowing power to microwave. Disconnected microwave and still found breaker tripping. Instructed customer they will need to have electrician to resolve issue and call us back if needed. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH73521CS5 Arrived on site. Check for tripped breaker issues. Found breaker tripping not allowing power to microwave. Disconnected microwave and still found breaker tripping. Instructed customer they will need to have electrician to resolve issue and call us back if needed. Job complete
Near Buda, TX 78610
Kevin
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4816FW2 "Took one picture of Street location, arrived on site for complaints of washer only working on hot water cycle. Ran diagnostics and received no error codes. Found cold water pressure low. Removed hoses and confirmed low pressure. Instructed customer to contact builder to correct water at source. No leaks detected at time of service."
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXW01 "Arrived on site for refrigerator leaking water when dispensing water. Performed diagnostics and gained access to inlet valve. Found tubing cracked at inlet valve going to water dispenser. Inspected all other tubing. Found tubing needs to be replaced to complete repair. Removed tubing and installed new. Corrected RC door leveling. Tested unit for leaks. All tested good, no water leaks present. Paid in full on credit."
Near Austin, TX 78741
Kevin
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL KDFE104HPS0 Arrived on site to replace pump mtr and tub. Replaced both ran diagnostics all operation functioning properly.
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WOC54EC0AS05 Arrived on site for oven not heating to proper temperature. Performed temperature test on standard bake mode at 350°. Measured first 3 cycles. Found average temperature at 360°. Calibrated unit -10°. Spoke with customer on user care guide. All tested good.
Near Johnson City, TX 78636
Brandon
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for customer complaint of noise issue, found washer was in between tubs. I removed washer, unit tested good."
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/10/2019
REFRIGERATOR KENMORE 106.556064 Arrived on site for “not producing ice” complaint. Inspected unit and found emitter faulty. Quoted customer for parts and labor. Customer declines repair. Service fee applied.
Near Austin, TX 78744
Robert
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on job for complaints of no power. Found fuse open and switches damaged. Replaced fuse , switches and interlock. After replacement of parts test operation."
Near Seguin, TX 78155
Robert
Job Details: 03/10/2019
WASHER MAYTAG MVWB765FW0 Arrived on job for complaints of not running rinse cycle. Found the water level low. Replaced control.
Near San Marcos, TX 78666
Diego G.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH53520CS2 Arrived on site. Check for door issues. found primary switch sticking allowing open and door close to occur. Will need interlock and primary switch to repair unit. Office to reschedule; ordrng 1 8206419 (interlock) and 1 W10727360 (microswitch)
Near San Marcos, TX 78666
Diego G.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH53520CS2 Arrived on site. Check for door issues. found primary switch sticking allowing open and door close to occur. Will need interlock and primary switch to repair unit. Office to reschedule; ordrng 1 8206419 (interlock) and 1 W10727360 (microswitch)
Near San Marcos, TX 78666
Diego G.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH53520CS2 Arrived on site. Check for door issues. found primary switch sticking allowing open and door close to occur. Will need interlock and primary switch to repair unit. Office to reschedule; ordrng 1 8206419 (interlock) and 1 W10727360 (microswitch)
Near Leander, TX 78641
James
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and found scratch and dent on fresh food door and unit not level and doors not aligned. Leveled unit and aligned doors. Unit tests good. Job complete
Near Wimberley, TX 78676
Kevin
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and replaced control board diagnosed by previous tech. After replacement spoke with techline 7724303248 recommended raising temp slightly in fresh food section. If this does not correct issue a new baffle/damper will be required. No leaks detected at time of service.
Near Holland, TX 76534
Arthur B.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRSC503EBS01 "Arrived onsite to install new fan scroll,control and thermistor to SxS Dual evaporator refrigerator. Removed all parts and installed new replacements. Defrosted RC evaporator. Reassembled. Good air flow coming from new fan scroll. No other issues found. All water connections were dry at time of service."
Near Buda, TX 78610
Kevin
Job Details: 03/10/2019
WASHER MAYTAG MVWX655DW0 "Arrived on site to replace gearcase, actuator, and cam. After replacement found tub And washplate to be wallowed out. Will need tub, hub and washplate to complete.; ordrng 1 CNOTE (NEED AUTHO ) and 1 W10512161 (tub asm) and 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)"
Near Leander, TX 78641
Lou
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH73521CS5 arrived on site to insect microwave light not working. I found that the venthood light is not operating and when removed I found that it had burnt out. I am ordering the light bulb and office to schedule return service to be service the same day as the range on call 214275. ; ordrng 1 8206232A (lamp 40 watt)
Near San Marcos, TX 78666
Leonardo
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH31017FS0 arrived on site to test unit for unit giving F8e5 error. Could not find error on service matters Called tech support and found erro had to do with thermistor. Replaced the thermistor test unit a d unit test good File#7724339275
Near Lorena, TX 76655
Al
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived to install previously ordered parts. After installing all parts the inner door was still leaking. Office to order inner door assembly. CBAB. RET3/12/19; ordrng 1 W10860142 (INNER DOOR ASSEMBLY )
Near Austin, TX 78736
Kevin
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and found dishwasher not draining properly, found drain pump is disconnected and no high drain loop in drain hose, after correcting all functions have returned to dishwasher. No water leaks detected at time of service, job complete"
Near Austin, TX 78746
Brandon
Job Details: 03/10/2019
RANGE KITCHENAID KSGB900ESS2 "Arrived on site for customer complaint of user interface light button not working, found user interface panel to be faulty, ordering panel and bezel knobs. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10814133 (bezel-knob)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
BUILT-IN M/W JENN-AIR JMC8130DDS "Arrived on site. After further diagnosis found monitor switch to be bad not allowing unit to kick on. Replace switch and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
BUILT-IN M/W JENN-AIR JMC8130DDS "Arrived on site. After further diagnosis found monitor switch to be bad not allowing unit to kick on. Replace switch and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
BUILT-IN M/W JENN-AIR JMC8130DDS "Arrived on site. After further diagnosis found monitor switch to be bad not allowing unit to kick on. Replace switch and tested, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78732
Luis
Job Details: 03/10/2019
REFRIGERATOR AMANA ASI2175GRS00 Arrived on site for ice build up per tenant unit stops cooling ran diagnostics all test passed called tech support per tech support faulty evaporator thermistor installed new thermistor powered unit on unit working as designed.; used 1 WPW10385183 (THERMISTOR) from stock
Near Austin, TX 78737
Robert
Job Details: 03/10/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on job to replace drum. After replacement test operation.
Near Lampasas, TX 76550
Al
Job Details: 03/10/2019
ICE MACHINE WHIRLPOOL GI1500PHX6 Arrived to inspect ice maker not making ice. Confirmed the complaint and powered the unit on. Unit filled and drained. Unit made ice slab. Ice slab never got cut on grid. I removed and replaced grid and unit started the entire process of making healthy ice. Customer told to wait 12/24 hours for healthy ice production.JOB COMPLETE.
Near Leander, TX 78641
Lou
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "arrived on site to inspect refrigerator ice maker not working. Using my jumper wire, I tested the ice maker from ports T and H and the ice maker harvested as designed, but it did not dispense water. I tested ohms to the valve and found it open.Customer paid in full and I removed and replaced the valve and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78751
Steve C.
Job Details: 03/10/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site to replace the front tub, rear tub and the basket due to metal shavings. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78701
Kevin
Job Details: 03/10/2019
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site complaints of frequent starting and stoppage. Found error code e1f1 for ACU issue. Replaced control board, ran test cycle, all operation functioning properly."
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/10/2019
WASHER AMANA NTW4516FW2 "Arrived on site for “does not finish rinse cycle” complaint. Inspected unit and found faulty door latch. Removed and replaced door latch. Also, instructed customer to raise drain line to above tub, to avoid siphoning. Need wye for inlet, since no hot water is being used. No leaks detected, at time of service."
Near Austin, TX 78717
Steve C.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for the unit will not drain. Tested the unit and found the unit will drain. Checked under the sink and found the drain line does not have a gravity loop and the water is siphoning back into the unit. readjusted the drain loop under the sink and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Canyon Lake, TX 78133
Robert
Job Details: 03/10/2019
OVEN AMANA AER6303MFS1 Arrived on job for complaints of no heat. Found relay on control not working. Replaced control and test.
Near Austin, TX 78726
Lou
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 "arrived on site to inspect refrigerator freezing foods in RC section. Upon arrival, I found that the unit was badly misaligned. The RC door was approximately one inch off from the FC door. I leveled the unit and raised the right RC door by the adjustment pin. I found frost built up on the damper housing and when I tested the damper, I found that the damper door is broken and staying in the open position allowing too much cold air to go into the RC section and freezing foods Customer paid in full and I am ordering the damper and 7/16 hex nut for the adjustment pin and scheduled return service for 03/12/19. No water leaks observed during service.; ordrng 1 W10572852 (diffuser) and 1 WPY703856 (nut)"
Near Leander, TX 78641
James
Job Details: 03/10/2019
WASHER MAYTAG MVWB855DC3 Arrived on site and tested operation. I found the lid lock working intermittently. Inspected lock and connector. I found that the connector has not seated properly into control causing intermittent operation. Secured connector and tested operation of lock. Lock cycle properly and recognizes if lid is closed or open. Job complete
Near Buda, TX 78610
Diego G.
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4800XQ2 Arrived on site. Checked for vibration issues. Found suspensions completely bad allowing unit to get off balance. Found pre screen suspensions wrong part but right label. Will need to order correct suspensions to repair unit. Rescheduled for 3/12/19; ordrng 1 W10780048 (SHOCKS )
Near Buda, TX 78610
Diego G.
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4800XQ2 Arrived on site. Checked for vibration issues. Found suspensions completely bad allowing unit to get off balance. Found pre screen suspensions wrong part but right label. Will need to order correct suspensions to repair unit. Rescheduled for 3/12/19; ordrng 1 W10780048 (SHOCKS )
Near Buda, TX 78610
Diego G.
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4800XQ2 Arrived on site. Checked for vibration issues. Found suspensions completely bad allowing unit to get off balance. Found pre screen suspensions wrong part but right label. Will need to order correct suspensions to repair unit. Rescheduled for 3/12/19; ordrng 1 W10780048 (SHOCKS )
Near Austin, TX 78705
Kevin
Job Details: 03/10/2019
DRYER WHIRLPOOL WED7590FW1 "Arrived on site and replaced door switch diagnosed by previous tech, after replacement dryer is now operating properly. No lint build up at time of service job complete"
Near Kingsland, TX 78639
Thomas L.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived on site for no ice condition. Found icemaker compartment at 35 degrees. Found fan motor running at slow speed. Replaced icemaker fan motor. All water connections were fine Salems50@ yahoo.com
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 03/10/2019
RANGE WHIRLPOOL WFE505W0HZ1 Arrived onsite to install new glass assembly to freestanding range from my prior visit’s diagnosis. Removed an replaced outer glass assembly. Reassembled. No other issues found.
Near Killeen, TX 76542
Arthur B.
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived onsite for customer complaint of top load washer not filling or draining. Ran diagnostics and found error code F9E1 (Long Drain). Removed and replaced drain pump assembly. Reassembled and calibrated unit. Unit now fills,drain as intended. All water connections were dry at time of service."
Near Austin, TX 78728
Steve C.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to replace the previous tech ordered parts due to the error code F6E8. Replace the fuse 20 amp and tested the unit. As soon as you press start it pops the fuse. Replaced the fuse again and the same thing happen. Did find a roach and roach infestation on and near the control boards.Called Whirlpool Sr#7724325992 Andy And advise not to replace any more parts due to the infestation. Office will need to contact the customer.; ordrng 1 CNOTE (ROACH INFESTATION )
Near Georgetown, TX 78633
Thomas L.
Job Details: 03/10/2019
OVEN MAYTAG MGT8820DS05 Arrived on site for no heat in the lower oven. Tested unit and found lower oven had a failed burner igniter for the big burner. Replaced and unit now heats properly.
Near Granger, TX 76530
Jonathan S
Job Details: 03/10/2019
WASHER MAYTAG MVWX700XW1 "Arrived on site for washer not agitating or spinning. Per diagnostics mode and checked fault codes. Found faulty code F0-E2 over suds and F7-E1 speed sensor fault. Checked basket to see if it would spin freely. Gained access to control and measured speed sensor at 2.5 k ohms. Gained access to actuator and found mechanically failed/ spring clip broken. Removed failed actuator and installed new. Performed calibration test. Ran manual test mode. All tested good, no water leaks present.
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Check for no operation issues. Found loose connection at terminal. Repositioned connector and reconnected, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Check for no operation issues. Found loose connection at terminal. Repositioned connector and reconnected, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Check for no operation issues. Found loose connection at terminal. Repositioned connector and reconnected, all functions tested OK. No leaks present. Job complete"
Near Leander, TX 78641
James
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and to install new door and hinge. After removing door I found the hinge ordered to be incorrect. Installed new door and found the door is still sitting too high. Unit will need the lower hinge replaced as it is holding the door up too high; ordrng 1 W10876191 (cam-door) and 1 W11293374 (HINGE)
Near Kyle, TX 78640
Kevin
Job Details: 03/10/2019
DRYER WHIRLPOOL WED92HEFC0 "Arrived on site and replaced control, fuse , and cut off and all functions have returned to dryer. Reminded customer that vent to the exterior needs to be cleaned. If fuse fails again due to air flow customer will be responsible for repair. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site. Checked for panel issues. Found dent on panel installation. Replaced panel and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site. Checked for panel issues. Found dent on panel installation. Replaced panel and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site. Checked for panel issues. Found dent on panel installation. Replaced panel and cycled, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78731
Paul
Job Details: 03/10/2019
REFRIGERATOR AMANA AFI2539ERM01 "Arrived onsite for the refrigerator not dispensing ice. I found the auger working but sounds like it’s getting in a bind. I found the ice container frozen in place. I explained to the customer that they probably have either a defective ice maker or fill valve. I went over defrost instructions with ms and had the waiver signed. I’m quoting both parts even though it probably only needs one and explained to the customer I would adjust the quote after a could finish troubleshooting. Ordering WPW10312696 VALVE-INLT, & W10882923 ICEMAKER. RS for Tue 3/12. ; ordrng 1 W10882923 (ICEMAKER) and 1 WPW10312696 (VALVE-INLT)"
Near Leander, TX 78641
James
Job Details: 03/10/2019
MICROWAVE KITCHENAID KMBP100ESS01 Arrived on site and tested operation. Customer closing door too gently and switches are not activated. Instructed customer that due to the height of the installation that they will need to push the door closed to ensure the interlocks engage. Unit working as designed. Job complete
Near Austin, TX 78736
Kevin
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM02 "Arrived on site to replace doors and name plate. Replaced tested operation,all operation functioning properly."
Near Cedar Park, TX 78613
Cliff
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site to diagnose a refrigerator that is making unusual noise. Found handle loose on unit and unit not fully leveled causing shifting of panels and rattling during use. Re-leveled the unit and tighten handle assembly’s. All is working properly at this time and no further repairs are needed. No leaks were found at time of service.
Near Austin, TX 78736
Kevin
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and found right mount has broken free of cabinet surround and dropped down into filter board. Mount will need to be replaced and filter board and all heating components will be needed to correct microwave. ; ordrng 1 W10422269 (filter) and 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11122643 (W11122643) and 1 W11256462 (DIODE)
Near Austin, TX 78736
Kevin
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and found dishwasher not draining properly, found drain pump is disconnected and check valve is stuck, after correcting all functions have returned to dishwasher. No water leaks detected at time of service, job complete"
Near Austin, TX 78733
Leonardo
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to replaced panel and pads. Replaced all parts test unit and unit test good no leaks present and door not falling. Job complete.
Near Temple, TX 76502
Al
Job Details: 03/10/2019
WASHER MAYTAG MVWX655DW1 Arrived to install previously ordered part. Installed the motor and unit still wouldn’t work as designed. I called Techline and spoke with Chris SR 7724333449 he had me check the J12 connector and it was determined the actuator was faulty. Unit will need an actuator. I used the actuator from job 215155 and the hub from job 215197. P#-W10528947 was used on job 215197 (FROM job #215242) and P# W10913953 was used on job 215197 (FROM job #215155) .
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site for no cool unit, removed EVAP cover and found fan not running, pressed ottoman on control and fan turned on, not sure if jammed or not. Also found line in EVAP pinched causing restriction, unit will need SS repair to complete will use EVAP fan on return visit, ; ordrng 1 CNOTE (3HR WINDOW) and 1 CNOTE (OFFICE RS ) and 1 TJ90SF8404 (VALVE) and 1 W10836706 (evaporator) and 1 W11092625 (COMP) and 1 WPW10143759 (drier-uv)"
Near Robinson, TX 76706
Al
Job Details: 03/10/2019
WASHER MAYTAG MHW3505FW1 Arrived to inspect washer with F5E3 error. I removed and replaced the LATCH. Tested the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78749
Leonardo
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to replace valve. Replaced valve test unit and unit test good no leaks present at this time.
Near Georgetown, TX 78633
James
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW8800YW0 Arrived on site and installed new bearing and suspension. Tested operation and found unit working properly and no water leaks. Instructed customer to allow unit to sit for 24 hours before use so that the sealant for the tub bearing can cure
Near , TX 78640
Robert
Job Details: 03/10/2019
RANGE WHIRLPOOL WFE550S0HZ Arrived on job to replace sensor and control from previous diagnostics. After replacement test operation.
Near Austin, TX 78757
Steve C.
Job Details: 03/10/2019
COOKTOP WHIRLPOOL WCC31430AW02 Arrived on site for the unit left front burner will not turn on. Found the left front element has a short on the burner. Replace the left front burner element and tested the unit. Unit works properly and job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 03/10/2019
OVEN WHIRLPOOL WOD77EC0HS00 "arrived on site to inspect wall oven not heating. Upon further inspection, I placed the unit in diagnostics and it showed no error codes or history of error codes. I turned the unit on Bake at 350 degrees Standard Preheat and the unit did not heat. I could hear the fan turn on but no heat. Went into diagnostics again and reset the factory settings to turn off WiFi and tested again. The unit began to operate and heated as designed. Job completed. Customer not available to sign receipt."
Near Round Rock, TX 78664
Tyler B.
Job Details: 03/10/2019
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A Arrived back on site for repeat symptoms. Found I had mis diagnosed def timer on prior visit. Found unit actually has a sealed system restriction. Spoke with DW on part and minor labor refund and deduction. No leaks ons site
Near Austin, TX 78749
Brandon
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4815EW1 "Arrived on site for customer complaint of unit not spinning, found faulty gearcase, I replaced gearcase, unit tested good."
Near Round Rock, TX 78681
Steve C.
Job Details: 03/10/2019
OVEN WHIRLPOOL WOD93EC0AE00 Arrived on site for the unit timer is not working properly and the customer also advise that the unit is not heating up properly and the food is coming out raw. Instructed customer how to use the timer and also calibrated the unit to 10° more due to not heating properly. Tested the unit and the unit is working properly.
Near Austin, TX 78730
Luis
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived on site for damaged snack pan found clips broken on front of pan housing. Part shipped was damaged in box ordering another pan; ordrng 1 WPW10542033 (SNACK PAN)
Near Martindale, TX 78655
Robert
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS586FLDB0 Arrived on job for complaints of no cooling. Found inverter not working. After replacement test operation. No leaks detected at time of service.
Near Waco, TX 76712
Al
Job Details: 03/10/2019
DRYER WHIRLPOOL WED4815EW1 Arrived to inspect dryer door not closing properly. I adjusted the strike to fit properly in the latch. Door now opens and closes with less effort by customer.Customer was satisfied.JOB COMPLETE.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/10/2019
REFRIGERATOR FRIGIDAIRE FCGM181RQBA "Arrived on site to replace thermostat, after replacing unit tested good.
Near Manor, TX 78653
Cliff
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived on site to diagnose a washer that is squealing in spin. Tested unit and found gear case making abnormal noises. Replaced gear case and Cam assembly. Tested unit and found slight improvement but it is still making abnormal noise. Motor will need to be replaced to complete repairs. Return date is set for 3/7/19.; ordrng 1 W10832724 (drive motor)
Near Austin, TX 78745
Kevin
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW8040DW4 "F0e4 speed limited by water temperature. Found the water temperature water lines switched. Corrected lines, ran test cycle, all operation functioning properly."
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/10/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site range oven smoking on 1st time use and burner continues to click. Performed diagnostics and tested top burners, found center burner cap not sitting correctly on burner cap. Corrected burner head and cap.Tested bake mode and broil mode. Spoke with customer on first time usage of oven and smoke. All tested good."
Near Elgin, TX 78621
Cliff
Job Details: 03/10/2019
WASHER MAYTAG MVWC425BW1 "Arrived on site to replace gear case, Cam, and actuator for washing machine. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near Austin, TX 78739
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for no ice. Installed new icemaker powered unit on icemaker ran through a cycle and filled with water
Near Austin, TX 78759
Steve C.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Arrived on site to replace the drain tube due to clogging. Replace the drain tube and tested the unit. Unit works properly. All water connections were driving at the time of service. One year warranty on part and labor only.
Near Austin, TX 78759
Steve C.
Job Details: 03/10/2019
WASHER WHIRLPOOL WFW95HEXL2 Arrived on site unit is getting the error code f9e1. Remove the front panel and gain access to the drain pump. Found items blocking the drain pump. Remove the items and test of the units. Unit works properly and all water connections are drawing at the time of service.
Near Austin, TX 78733
Leonardo
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for panel not working correctly and door falling. Found broken pad will order new pads WP8268961 x2. Reschedule for wednesday. ; ordrng 2 WP8268961 (PADS )s
Near Temple, TX 76502
Arthur B.
Job Details: 03/10/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of loud noises coming from top load washer. Found gearcase grinding and washplate tines stripper.Gearcase has been SCODE from Whirlpool. Removed and replaced gearcase and installed new replacement. Installed new washplate. Reassembled and tested unit. Found motor will not spin basket. Unit will also need new motor W11026785. Motor is covered under manufacturer 10 year warranty. R/S for Thursday 3/7. ; ordrng 1 W11026785 (motor-drve)"