Near Round Rock, TX 78665
Tyler B.
Job Details: 04/25/2019
MICROWAVE GE JVM3160EF1ES "Arrived back on site for lever replacement , replaced lever and tested good"
Near Kempner, TX 76539
Al
Job Details: 04/25/2019
DRYER WHIRLPOOL LEQ8858JQ0 "Arrived to inspect dryer not working.Confirmed the complaint and checked for continuity on all applicable parts.Removed and replaced the fuse, reassembled unit and unit tested as designed.No lint observed at the time of service.JOB COMPLETE"
Near Temple, TX 76502
Arthur B.
Job Details: 04/25/2019
OVEN WHIRLPOOL WOS97ES0ES03 "Arrived onsite for customer complaint of wall oven not coming on. When arrived, found outer door glass shattered . Unit will need new fuse. Kitchen contractors will provide door.; ordrng 1 W10577911 (oven door glass)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 04/25/2019
WASHER MAYTAG MVWB765FW0 Arrived on site for washer skipping time. Enter diagnostics and found the failure code for an out of balance load. Tested unit and all operations were normal and all water connection were dry. Suspect it was just an out of balance load that caused the issue.
Near Cedar Park, TX 78613
James
Job Details: 04/25/2019
DRYER MAYTAG MEDB835DW4 Arrived on site and tested operation. I found no faults and unit starts cycle. I found that the start button was intermittently not responding and would not allow cycle start or pause. Unit will need new ui to repair; ordrng 1 W11158457 (CONSOLE UI)
Near Austin, TX 78746
Scott
Job Details: 04/25/2019
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site ,replaced dispenser . Ran diagnostics cycle all checked normal . Nonwater leaks detected at time of service . Job complete .
Near Burnet, TX 78611
Jonathan S
Job Details: 04/25/2019
OVEN WHIRLPOOL RBD307PVS00 "Arrived on site site double oven not working. Per diagnostics mode and tested voltage to unit. Tested voltage to control and found within range. Found control beeping when making selections. Found failed control. Removed control to send for rebuild. ordrng 1 REBUILDCONTROL (REBUILD )
Near Georgetown, TX 78626
Thomas L.
Job Details: 04/25/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for Improper spacing at the top of the door. locked hinges and remove door. Tightened screws and clips at bottom of door frame. Reinstall door and spacing is now correct.
Near Marble Falls, TX 78654
Cliff
Job Details: 04/25/2019
RANGE GE JS760SL1SS Arrived on site to diagnose a range that will not stay on when baking. Tested unit and found wiring for blower fan motor not plugged into control fully causing intermittent connection. Re-wired fan motor properly and tested unit. Found all is functioning properly at this time.
Near Belton, TX 76513
Arthur B.
Job Details: 04/25/2019
COOKTOP WHIRLPOOL WFC150M0EW2 Arrived onsite for tenant complaint of LF element shorted and not working. Found element coil and switch shorted. Removed and replaced LF coil and LF infinite switch. Reassembled and tested. Element ow work as intended. No other issues found.
Near Austin, TX 78702
Wesley
Job Details: 04/25/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on site and installed control and UI. Unit is now operating as designed. All checks good.
Near New Braunfels, TX 78130
Kevin
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site and found frost pattern is not even, took 1 picture , Replaced evap motor and bimetal. If situation continues will need to bring back control and icemaker. No water leaks detected at time of service, job complete."
Near New Braunfels, TX 78130
Kevin
Job Details: 04/25/2019
VENTHOOD WHIRLPOOL UXT5230BDS1 "Arrived on site and inspected vent heard and found motor mounts are not secure fan is able to drop down into filter. Corrected motor mount and the fan is now operating properly. Confirmed airflow is good no further repair is required at this time, job complete"
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/25/2019
WASHER WHIRLPOOL WFW95HEDW0 Arrived on site for the unit is giving a error code. Tested the unit in diagnostic and received error codes f3e1 and F8e3. Found the air trap is full of gunk build up. Replaced the air trap and water level sensor per the error code. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78745
Joseph C.
Job Details: 04/25/2019
FREEZER KITCHENAID KRFC300ESS01 "Arrived on site for “ice buildup in freezer left side” complaint. Inspected unit and found ice on left rail. Removed ice and adjusted gasket. Unit is performing as designed. No leaks detected, at time of service."
Near Marble Falls, TX 78654
Cliff
Job Details: 04/25/2019
RANGE FRIGIDAIRE FFEF3018LMH Arrived on site to diagnose a range that is tripping the breaker. Tested unit and found control board shorted out causing fault. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78750
Paul
Job Details: 04/25/2019
COOKTOP KITCHENAID KGCD807XBL01 "Arrived onsite for the cooktop with the burners not lighting. Ms stated that the flames are not hot enough also. I found the burner heads and orifices dirty causing the issues. I cleaned the burner heads and the orifices. I tested the unit and all of the flames are correct now and all of the burners are lighting. I showed the customer how to get the RF burner to light easier by turning the gas to the low setting. I explained to the customer that the RF burner head screws are rusted out and if we have to disassemble the unit to service it in the future we would have to replace the orifice holder, burner head, and screws. Call complete."
Near Austin, TX 78753
Wesley
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site and installed diffuser to repair fresh food temp conditions. All checks good.
Near Round Rock, TX 78664
Tyler B.
Job Details: 04/25/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived back on site for unit door opening during use , wasn't able to duplicate symptoms adjusted door spring and tested good, no leaks on site"
Near Hutto, TX 78634
Andy
Job Details: 04/25/2019
DRYER GE GTD65EBSJ3WS Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Programmed control for unit. Tested unit and all operations are normal.
Near New Braunfels, TX 78130
Leonardo
Job Details: 04/25/2019
COOKTOP KITCHENAID KIRS608BSS1 Arrived on site to replaced left side control board. Replaced board and unit still not working. Test unit again and found bad fuse on module. Replaced module test unit and unit test good all burners working at this time
Near Cedar Park, TX 78613
Lou
Job Details: 04/25/2019
WASHER MAYTAG MVWC415EW1 "arrived on site to inspect washer tearing clothing. Upon further inspection, I placed the unit in diagnostics with no error codes showing. Unit operated as designed. Using a cloth, I wiped the inside of the basket and around the washplate to see if I could find any burrs and I found none. I contacted Techline and spoke to Chris and advised of the issue. Chris advised there were no reports of this complaint and no service pointers attached to this unit. Chris advised to have customer make sure the load is even as not wash heavy loads. I advised the customer what Chris had advised and also recommended washing in a deep water wash. No water leaks observed during service, job completed."
Near Blanco, TX 78606
Brandon
Job Details: 04/25/2019
REFRIGERATOR JENN-AIR JSD2697KEY "Arrived on site for customer complaint of side of unit being hot to touch, found faulty condenser fan motor, I replaced fan motor, unit tested good.
Near Del Valle, TX 78617
Joseph C.
Job Details: 04/25/2019
WASHER WHIRLPOOL WTW4850HW1
Near Cedar Park, TX 78613
James
Job Details: 04/25/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and tested operation. I found no heat from elements. Tested thermal fuse at rear of unit and found to have failed. Replaced fuse and tested operation. Unit heating properly. Job complete
Near Round Rock, TX 78665
Steve C.
Job Details: 04/25/2019
WASHER WHIRLPOOL WTW5840BW0 "Arrived on site to replace the wash plate, acuator, hub kit and motor due to unit not working. Replaced all parts and calibrated the unit. Unit works properly and all water connections were dry at the time of service."
Near Dripping Springs, TX 78620
Luis
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for noise issue. Compressor quieter then prev. Compressor found some vibration noise from cover,slightly pulled unit out to relieve pressure on back cover. Compressor is making normal noise.
Near Canyon Lake, TX 78133
Kevin
Job Details: 04/25/2019
OVEN WHIRLPOOL WOD93EC0AS06 "Arrived on site and inspected oven and found light is simply is not connected, after correcting all function has returned to oven. Job complete"
Near Austin, TX 78727
Tyler B.
Job Details: 04/25/2019
WASHER WHIRLPOOL WTW8500BC "Arrived for unit leaking, repair unit and for water line loose on valve, tightened and tested good, no leaks on site"
Near Georgetown, TX 78626
Steve C.
Job Details: 04/25/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to replace the blower fan and the control due to the error code F8e0. Replace both parts and tested the unit. Unit is still giving me the error code. The unit will need a new harness, two blower fans, two control boards, harness and control panel. Need two hours to complete the repair.; ordrng 1 CNOTE (2HRS) and 1 W11225364 (HARNESS MAIN) and 2 W11248652 (BLOWER)s and 1 W11261167 (CONTROL) and 1 W11261169 (CONTROL) and 1 W11297709 (PANEL SS)"
Near New Braunfels, TX 78130
Kevin
Job Details: 04/25/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and inspected dishwasher and found connection to dispenser is not attach properly. Rinse aid is not being added to cycle, and dispenser door is not opening. Reconnected dispenser and ran a diagnostic cycle and found it is now operating properly. Confirm heating element is on at the end of the cycle, no water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78132
Kevin
Job Details: 04/25/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found drum is bouncing and rattling, disassembled dryer and added sound pads to correct noise and after reassembling dryer is now quiet. No lint found in dryer at time of service, job complete"
Near Austin, TX 78732
Paul
Job Details: 04/25/2019
WASHER GE GTW680BSJ3WS Arrived onsite for the washer to install the previous diagnosed parts. I connected the module and installed the software update. I ran a speed wash cycle and tested the machine. The unit completed the cycle and worked as designed. Call complete.
Near Austin, TX 78745
Scott
Job Details: 04/25/2019
WASHER WHIRLPOOL WTW4955HW0 "Arrived on site ,replaced water valve . Ran diagnostics all checked normal . Nonerror codes . No water leaks detected at time of service . Job complete ."
Near Canyon Lake, TX 78132
Leonardo
Job Details: 04/25/2019
RANGE WHIRLPOOL WOD51EC0AS06
Near Wimberley, TX 78676
Luis
Job Details: 04/25/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 Arrived on site for cooling issue. Replaced fresh food evaporator and a filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.
Near Austin, TX 78702
Wesley
Job Details: 04/25/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite and found unit not pumping water for wash. Replaced pump and motor. Unit is now operating as designed. Advised customer on repair.
Near Georgetown, TX 78626
Thomas L.
Job Details: 04/25/2019
OVEN WHIRLPOOL WOS51EC7HS01
Near Canyon Lake, TX 78133
Kevin
Job Details: 04/25/2019
ICE MACHINE KITCHENAID KUIS18NNJW8 "arrived on site and inspected icemaker and found evaporator plate is cooling well, water fills properly but recirculating pump is not moving water over plate. Replaced pump and it is now operating properly. No water leaks from connections at time of service, job complete"
Near Belton, TX 76513
Arthur B.
Job Details: 04/25/2019
REFRIGERATOR KITCHENAID KRFF507ESS01
Near Austin, TX 78731
Tyler B.
Job Details: 04/25/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for no ice, ran dia and went to fill and found line froze, removed ice maker and fund blue fill tube wires broken, unit will need new door to complete No leaks on site ; ordrng 1 W10849516 (LEFT SS DOOR )"
Near Round Rock, TX 78665
Joel G.
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Arrived on site to diagnose FF door damaged. Verified damage to FF right door. Replaced right ff door and nameplate, verified operation. Verified no water leaks at time of svc call."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 04/25/2019
COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site to install previous diagnosed parts. Removed unit and installed panel and trim. Assembled unit and installed. Tested operation, all tested good."
Near Temple, TX 76504
Arthur B.
Job Details: 04/25/2019
DRYER AMANA NED4655EW1 Arrived onsite for dealer complaint of dryer not heating properly. Removed back panel and element and found metal on shorted element. Removed and replaced element and cutoff. Reassembled and tested unit. Unit now heats and tumbles as intended.
Near Round Rock, TX 78681
Joel G.
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRF535SMHZ02 Arrived on site to diagnose fridge making loud high pitched noise. Verified noise is completely normal and is just sound of compressor running. All is completely normal and informed customer of normal operating sounds. Verified no water leaks at time of svc call.
Near Austin, TX 78727
Tyler B.
Job Details: 04/25/2019
DRYER WHIRLPOOL GEW9250PW0 "Arrived on site for unit not heating and giving e1 error, removed control and found therm harness unplugged, connected and tested good,"
Near Austin, TX 78752
Joseph C.
Job Details: 04/25/2019
DRYER WHIRLPOOL LER8620PW1 Arrived on site for “no heat” complaint. Inspected unit and found vent blocked and high limit thermostat blown. Removed and replaced thermostat. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Canyon Lake, TX 78133
Kevin
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and found fresh food interior ceiling lights and freezer LED module are not on. Replaced LED control board and this has no effect, will need to bring back freezer LED module to correct the issue. No water leaks from connections at time of service; ordrng 1 W11126053 (module)"
Near Killeen, TX 76542
Al
Job Details: 04/25/2019
DRYER AMANA NED4655EW1 Arrived to inspect dryer timer not advancing. Confirmed the complaint and removed and replaced the timer. Customer also has outlet issues. L1-L2 =0L1-N =124L2-N= 120Customer will seek an electrician for the outlet repair.JOB COMPLETE.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/25/2019
RANGE KITCHENAID KSEG950ESS "Arrived on site for customer complaint of error code and unit not working, found faulty blower motor, I replaced motor, unit tested good."
Near Austin, TX 78728
Tyler B.
Job Details: 04/25/2019
MICROWAVE WHIRLPOOL WMH53521HZ2 "Arrived on site for loud fan, found blower wheel expanded, replaced motor and tested good."
Near New Braunfels, TX 78130
Kevin
Job Details: 04/25/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site and inspected washer and found code for overload, set washer into a diagnostic cycle and it would not start test or calibration. Disconnected control board and after re-seating all connections washer will now start test and calibration cycles. Ran test 51 and 52 and all functions in manual and everything checks good. No water leaks from connections at time of service, Job complete"
Near New Braunfels, TX 78130
Kevin
Job Details: 04/25/2019
DRYER MAYTAG MEDB855DC4 "Arrived on site and inspected dryer and found cycle will not start, Disassemble dryer and found door switch is not attached. After reconnecting it will now start normally. Also found error code for restricted airflow and recommended to customer that vent to exterior be cleaned/cleared by a service to correct issue and prevent any further damage to dryer. Job complete"
Near New Braunfels, TX 78132
Leonardo
Job Details: 04/25/2019
RANGE WHIRLPOOL WFE540H0AH0 Arrived on site to test unit for bake not working. Test unit and found bake element melted. Will need new bake element
Near Austin, TX 78728
Tyler B.
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for no cooling found EVAP covered in ice, ran dia with no errors are failures, spoke withJk asked if cover had 4 screws but only had 2 unit will need new EVAP cover and also found rear sweating, ordering SS tech . Cleared ice, so Cust can use unit till next repair .No leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (SS TECH) and 1 WPW10277799 (harns-wire) and 1 WPW10469927 (housing)"
Near Burnet, TX 78611
Cliff
Job Details: 04/25/2019
REFRIGERATOR/TOP GE PYE22KSKSS "Arrived on site to replace refrigerator doors. Replaced both RC doors that ge sent to homeowner, and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/25/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for no operation. Found unit to have a failed wash motor. Replaced. Operations are now all normal and all water connections are dry.
Near Austin, TX 78703
Wesley
Job Details: 04/25/2019
WASHER WHIRLPOOL WFW94HEXW
Near Kingsland, TX 78639
Cliff
Job Details: 04/25/2019
ICE MACHINE WHIRLPOOL KUID508ESS2 "Arrived on site to diagnose an ice machine that is not operating properly. Tested unit and found wiring for water level sensor mispositioned at connector, causing incomplete connection. Rewired water level sensor properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near Leander, TX 78641
James
Job Details: 04/25/2019
DISHWASHER MAYTAG MDB4949SHW0 Arrived on site and installed new control and console. Ran diagnostics to test and found all functions test good. Job complete
Near Killeen, TX 76542
Al
Job Details: 04/25/2019
DISHWASHER FRIGIDAIRE FFBD2408NB10C Arrived to install previously ordered parts. Removed and replaced the latch and strike. Unit now operates as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Austin, TX 78732
Paul
Job Details: 04/25/2019
WASHER MAYTAG MHW5100DC0 "Arrived onsite for the washer with wet clothes at the end of a cycle. I checked stored error codes and found an F3E1, F9E1, & F8E3. I ran the diagnostics cycle and the unit completed the cycle but the drain pump ran longer than normal. I pulled the air trap hose off the rear of the tub and found it completely full of debris. I cleaned the hose and retested the unit. The unit worked as designed. There were no water leaks present at the time of service.
Near Austin, TX 78758
Steve C.
Job Details: 04/25/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for the unit has frost buildup. Found the frost buildup is only on the top section of the freezer. Remove all the ice and added clear silicone around the freezer liner. Tested the unit and the unit is working properly. All water connections are dry at the time of service.
Near Round Rock, TX 78681
Steve C.
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived on site to replace the control due to the unit not going into defrost. Replace the control and test the unit. Unit works properly and all water connection were dry at the time of service.
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for the unit will not dispense ice. Tested the unit and found the ice is all clumped together. Found the left door is warped and causing the ice to melt and leaked from the dispenser area. Will need to order the left door and will use the ice box fan on the next visit. All water connections are dry at the time of service.; ordrng 1 W10919616 (dor-fip LEFT)
Near Harker Heights, TX 76548
Al
Job Details: 04/25/2019
DRYER GE DCVH680EJ1MR Arrived to inspect dryer cutting off after 5 minutes of operation.Confirmed the complaint and attempted to start the unit again and dryer would not start again.Unit will need a control and motor and AUTHORIZATION or the parts.Office to reschedule after authorization and parts ordering.NEEDS MORE WORK.; ordrng 1 CNOTE (NEEDS AUTHORIZATION ) and 1 WE17X23463 (KIT MOTOR AND PULLEY WIT) and 1 WE4M488 (MAIN POWER BOARD ASSEMBLY ELECT)
Near Blanco, TX 78606
Luis
Job Details: 04/25/2019
REFRIGERATOR FRIGIDAIRE FPRU19F8RFC Arrived on site for loud noise. Pulled unit out from enclosure found failed condenser fan motor need to return with fan motor to complete repair ; ordrng 1 297279500 (CONDENSER FAN) and 1 CNOTE (NEED FRIGIDAIRE UV DRIER ) and 1 CNOTE (2 HR CALL)
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 04/25/2019
REFRIGERATOR KENMORE 253.7062341 Arrived on site to diagnose a refrigerator that is leaking into the fresh food section. Tested all parts and components. Found no failures to refrigerator at this time and no problems with drain system. No repairs are needed at this time and all is working properly. No leaks were found at time of service
Near Killeen, TX 76549
Al
Job Details: 04/25/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived to install previously ordered parts. Installed the friction sleeves.Reassembled the unit and unit tested as designed.Customer satisfied.JOB COMPLETE.
Near Leander, TX 78641
James
Job Details: 04/25/2019
VENTHOOD UNKNOWN WVU37UC0FS0 Arrived on site and tested operation. I found the blower turning slowly and making a scrapping noise. Removed blower and found that the wheel was set too close to motor. Loosened compression nut and adjusted blower wheel. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78626
Thomas L.
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for no ice condition. Found fresh food section at 34° freezer section at 2°. Found stored fault code in icemaker during diagnostics testing. Will order a new icemaker.; ordrng 1 WPW10764668 (ice maker)
Near Kingsland, TX 78639
Cliff
Job Details: 04/25/2019
OVEN WHIRLPOOL RBS305PRS00 Arrived on site to diagnose an oven with a broiler element that is not working. Tested unit and found broiler element shorted out. Replaced broiler element and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78749
Luis
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for no cool. Removed compressor cover no traces of dye,removed evaporator cover no frost and no traces of dye. Checked pressures,low side @-20 high side @85. Called tech support checked amp reading .5 amps per tech support leak in cabinet
Near Georgetown, TX 78626
Jonathan S
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived on site for refrigerator not cooling. Performed diagnostics and tested voltage to compressor, found within range and compressor running. Found no frost pattern on evaporator. Found seal system failure. Will to check pressure in seal system. Will return with filter drier er, evaporator and compressor. Please allow 2 to 3 hours for repair.; ordrng 1 SEENOTE (2 HOUR JOB SCH APT) and 1 TJAF120 (ACCESS VALVE) and 1 W11209866 (COMPRESSOR) and 1 WPW10143759 (FILTER DRIER) and 1 WPW10313899 (EVAPORATOR )"
Near Round Rock, TX 78665
Joel G.
Job Details: 04/25/2019
COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site to diagnose cooktop having abnormal flames. Found that the burner caps weren’t positioned properly and center burner head wasn’t aligned properly. Adjusted and verified normal operation. Sound from flames are completely normal. Verified no gas leaks at time of svc call.
Near Kempner, TX 76539
Al
Job Details: 04/25/2019
REFRIGERATOR GE CYE22UELCDS Arrived to inspect UI touchscreen not responding.Confirmed the complaint andCalled GE spoke with JOSH Display is Not talking to main control board. More than likely a pinched connections.Will need the touchscreen control board and front face with knob.
Near Round Rock, TX 78664
Andy
Job Details: 04/25/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Temple, TX 76502
Arthur B.
Job Details: 04/25/2019
WASHER WHIRLPOOL WFW92HEFC0 "Arrived onsite for customer complaint of front load washer not letting cold water into unit and getting F3E1 error. Tested unit and found cold water solenoid not opening WPW10247306 (Valve) Removed and replaced water valve assembly. Reassembled and tested unit. Unit now fills,washes,drain and spins as intended. All water connections were dry at time of service."
Near Georgetown, TX 78633
Joel G.
Job Details: 04/25/2019
DISHWASHER KITCHENAID KDTE104ESS2 "Arrived on site to diagnose dishwasher not washing. Ran diags and found wash motor growling and not recirculating water. Verified faulty wash motor. Replaced, ran diags and verified operations. Verified no water leaks at time of svc call.
Near Kyle, TX 78640
Kevin
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site and inspected refrigerator and found icemaker fill tube is frozen , thawed it out with steamer and cycled icemaker and it is working properly. If situation happens again tech line will need to be called, there is no service pointer to address this issue. No water leaks from connections at time of service, job complete"
Near Austin, TX 78745
Wesley
Job Details: 04/25/2019
WASHER WHIRLPOOL MHW5500FW0 "Arrived on site and found unit operating properly and quietly. Advised customer will not need any repairs
Near Leander, TX 78641
James
Job Details: 04/25/2019
RANGE WHIRLPOOL KGRS303BSS Arrived on site and tested operation. I found the oven light stays on. Tested bake cycle and found unit will begin to heat and then shut off. Inspected control and ignition board and found both to have failed. Unit will require control and ignition board to repair.
Near Wimberley, TX 78676
Luis
Job Details: 04/25/2019
REFRIGERATOR MAYTAG MFI2665XEW6 "Arrived on site for water leaking. Diagnosed frozen drain due to clogged drain duct. Installed updated drain tube kit, defrosted drain checked water flow through drain good draining correctly.
Near West Lake Hills, TX 78746
Scott
Job Details: 04/25/2019
REFRIGERATOR KITCHENAID KBFN402ESS02 Arrived on site for fresh food doors popping open when shutting the doors . Found mullion springs not keeping tension . Ordering mullion . . No water leaks detected at time of service . ; ordrng 1 W10732110 (rail-mulln)
Near Austin, TX 78724
Joseph C.
Job Details: 04/25/2019
DRYER MAYTAG MEDB765FC0 Arrived on site for “unit smoking and smelling of smoke” complaint. Inspected unit and found massive amounts of lint from lint trap to exhaust of unit. Cleared lint from unit and instructed customer to have home venting cleared before next operation. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78726
Lou
Job Details: 04/25/2019
OVEN WHIRLPOOL WOS92EC0AS00 "arrived on site to inspect oven not heating. Upon further inspection, I checked ohms to the TOD and found it open. I verified ohms to the elements and fan motors. Removed and replaced the TOD and tested the unit and it began to heat. I tested until the unit reached 180 degrees. Unit is operating as designed, job completed."
Near Harker Heights, TX 76548
Al
Job Details: 04/25/2019
DRYER MAYTAG MEDB835DW4 Arrived to inspect dryer door not closing properly.Confirmed the complaint and installed a door catch.Unit now operates as designed.No lint observed at the time of service.JOB COMPLETE
Near Elgin, TX 78621
Andy
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRF57R18DM00 "Arrived on site for refrigerator tripping breaker. Tested and inspected unit and could not get to reproduce issue. Called tech line and spoke with Bruce Made aware of issues checked amp draw, found within range. Was asked if refrigerator was on GFCI breaker and made aware that it is. Was instructed that is the issue. Informed tech line that unit is 3 years old and never had this issue before. Was again instructed that is the issue and that a standard breaker will need to be put in place if allowed. Instructed customer. No water leaks present at time of service.
Near Austin, TX 78745
Scott
Job Details: 04/25/2019
REFRIGERATOR FRIGIDAIRE GLHS68EGPB0 "Arrived on site for controls dead . Previous company had replaced water paddle and after repair unit will not stop trying to dispense ice . One of the boards has shorted out . Ordering both power boards and ribbon cable . Need autho . Harvested IM unit filled . Nonwater leaks detected at time of service .; ordrng 1 241680002 (harness-ribbon cab) and 1 241708102 (pc board,power) and 1 241708306 and 1 AUTHO"
Near Austin, TX 78731
Tyler B.
Job Details: 04/25/2019
OVEN JENN-AIR JJW2427DB00 Arrived on site for console replacement . Replaced and tested good all functions working
Near Austin, TX 78717
Lou
Job Details: 04/25/2019
MICROWAVE WHIRLPOOL WMH75021HZ0 "arrived on site to inspect microwave door latch issue. Upon further inspection, I found the bottom door switch cam in the closed position. Once I removed the interlock, I found the cam jammed and would not reposition to show open door. Also found that the switch was open as well. I removed and replaced the switches/interlocks and tested. The unit operated as designed, job completed."
Near Georgetown, TX 78628
James
Job Details: 04/25/2019
DRYER LG DLEX3470W Arrived on site and found unit runs but no heat. Tested components and found a failed heater assembly. Vacuumed lint from unit and installed new heater assembly. Tested operation and found unit working properly. Job complete
Near , TX 78628
Jonathan S
Job Details: 04/25/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not dispensing correctly. Inspected unit and work area. Performed diagnostics mode, no error codes. Monitored test cycle and found wash motor not activating. Removed failed sump and installed new. Ran automatic cycle and monitoredChecked rinse aid dispenser and found unit working area. Found customer was filling for each use. Monitored test cycle. All tested good, no water leaks present."
Near Georgetown, TX 78628
Joel G.
Job Details: 04/25/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to diagnose dishwasher’s upper rack falling. Found faulty stoppers. Replaced and tightened rails where stopped slide onto. Informed customer of dishwasher setting to allow best washing performance and drying. Verified operation and verified no water leaks at time of svc call.
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/25/2019
DRYER AMANA NED4655EW1 Arrived on site for the unit will not heat. Tested the unit and found the unit will turn on but no heat. Found the heater is grounded and also the cut off fuse has no continuity. Replace the cut off fuse and heater element and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Del Valle, TX 78617
Joseph C.
Job Details: 04/25/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for “washer stops in mid cycle” complaint. Inspected unit and found motor not working, just humming. Removed and replaced capacitor. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78750
Tyler B.
Job Details: 04/24/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site for unit not starting. Found 120v but. Not powering on, replaced control and tested good, no leaks on site"
Near Waco, TX 76707
Al
Job Details: 04/24/2019
OVEN WHIRLPOOL WFG515S0EB1 Arrived to inspect gas cooktop range not working. F1E1 was displayed on the control.Removed and replaced the control. Reassembled the unit and unit tested as designed.JOB COMPLETE
Near Leander, TX 78641
James
Job Details: 04/24/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and found oven rack bowed in center. Installed new rack. Job complete
Near Round Rock, TX 78665
Andy
Job Details: 04/24/2019
WASHER GE GFW450SSM1WW Arrived on site for washer making loud noise. Tested and inspected unit and found motor and belt dislocated and rubbing against plastic. Reseated motor and belt. Tested unit and all operations are normal. No water leaks present at time of service.