We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canyon Lake, TX 78130
Brandon
Job Details: 01/21/2022
"Arrived on site for customer complaint of unit not starting, found no power getting to unit, I hooked up power, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Leander, TX 78641
Justin
Job Details: 01/21/2022
Arrived on site to install previously diagnosed parts. I installed the new switch and then tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Austin, TX 78758
Jacob
Job Details: 01/20/2022
Arrived onsite for unit not freezing. Plugged the unit and can hear the start device trying to start the compressor. Upon further inspection. Found that the start device needed to be changed out. Replaced part. Unit started cooling. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Austin, TX 78733
Matthew
Job Details: 01/20/2022
Arrived onsite for washer not completing cycle and making noise during cycle. Upon arrival put unit in diagnostics and found stored error code F7E9 locked rotor . Inspected underneath unit and found oil on components. Sights of gearcase failure. Also the rotor gears and slider assembly were worn and the stator motor was grinding against the slider. Explained to customer would need various parts for repair.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26ZTHW2
Near Georgetown, TX 78626
Jimmy J.
Job Details: 01/20/2022
"Arrived on site for FRIDGE IS MAKING A BUZZING NOISE--ITS NOT CONSTANT--INTERMITTANT, BUT STARTLING--UNIT IS IS STILL COOLING AND FREEZING OK. Could not replicate noise with power cycle. Gained access to rear and condenser fan and compressor sounded normal. Inspected ice maker and found bail arm was in the down position. The fridge doesnt have a water line to call for water. I forced the ice maker into a harvest and when the valve turned on for water the tenant confirmed the noise. At some point the tenant accidentally placed the bail arm down making the ice maker think it needed to make ice. Without a water line the valve is cycling air and making the loud noise because the ice maker is turned on. Unplugged the ice maker so bail arm will not matter whether its up or down (on / off).
We serviced a
KENMORE WASHER
Model 110.2513241
Near Leander, TX 78641
Kimo
Job Details: 01/20/2022
Arrived onsite for washer not filling with cold water and not spring water out of the cloths properly. Upon inspection I put unit into diagnostics mode and ran diagnostics cycle and found that the cold water valve was not operating. I checked water at wall and found good pressure. Then I gained access to the units drive components and found that the belt was slipping on the pulley due to gearcase oil leak.ordering 1xW10721967 belt 1x W11454734 GEARCASE and returning with cam and valve.. ; ordrng 1 W11454734 (gearcase) and 1 W10721967 (Belt)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78747
Tyler L
Job Details: 01/20/2022
"Arrived on site for complaints of unit leaking water. Customer stated it only leaks on large loads. Found drain hose installed much too far into the drain hole. Pulled about 18 inches of hose out, and positioned correctly and secured with zip ties. Put unit into service mode and found no stored error codes. Ran diagnostics cycle and unit passed. Everything under the unit looks good and in place. Water leak due to drain hose backfilling into tub. Unit functioning as designed, no water leaks detected, job complete."
We serviced a
ELECTROLUX WASHER
Model EFLS617STT0
Near Austin, TX 78733
Matthew
Job Details: 01/20/2022
"Arrived onsite to replace previously diagnosed parts. Upon arrival customer stated unit was not draining again. Found corn and debris affecting proper draining. Found customer had rodent issue and was storing corn in unit somehow. Removed all hoses and cleared debris checked drain motor and look good. Replaced right side recirculating pump. Tested unit on quick wash cycle and did complete but there were moments where the unit would pause for an extended period of time, on the 14 min and 5 min mark. Did complete the cycle and drain. Notified customer that buildup my still be lingering somewhere inside the unit. Recommended thorough cleaning. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Austin, TX 78737
Kevin
Job Details: 01/20/2022
"Arrived on site and found customer had experienced warm temperatures in the freezer, found currently it is negative one in the freezer, took one picture. Found residual frost customers experience was likely due to A food item keeping door open and IT caused freezer to frost over. Refrigerator has since corrected itself and temperatures are good, no further repair is required, job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cedar Park, TX 78613
Scott
Job Details: 01/20/2022
"Arrived on site for broken latch . Found lid broken at left side hinge .No water leaks detected at time of service , job complete ; ordrng 1 W11097645 (Lid) and 4 W10339706 (Hinge screw)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78628
David S
Job Details: 01/20/2022
Arrived on site for dishwasher racks being rusted. I found rust on both racks. I replaced the lower rack and I am ordering the correct upper rack. The office will reschedule when we have eta on the part.; ordrng 1 W10909088 (Upper dish rack)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Killeen, TX 76542
Al
Job Details: 01/20/2022
"Arrived to inspect and install previously ordered parts. Disassembled, removed and replaced the cam, belt, wash plate hub and gear case. No actuator sent, but previous one worked properly. Reassembled and unit tested as designed. Customer satisfied, Job complete."
We serviced a
WHIRLPOOL DRYER
Model MED8630HC2
Near Austin, TX 78737
Kevin
Job Details: 01/20/2022
"Arrived on site and inspected washer and found customers experience is due to reduce static function being on unintentionally. Airflow meter is still showing reduced airflow despite builders best efforts to correct it. Dryer is operating as intended, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near San Marcos, TX 78666
Andrey
Job Details: 01/20/2022
"Arrived on site to test unit for leaking ice maker, tested unit ice buildup on the side of ice maker causing water to not to enter ice maker correctly, removed ice buildup, adjusted fill tube, tested unit unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Austin, TX 78717
David Z
Job Details: 01/20/2022
"Arrived on site to diagnose microwave oven combo that has issues consistently starting and sometimes clicks. Ran unit and found that if door isn't closed firmly from the right side, it can have trouble triggering interlocks. Called tech Line SR7732771905. Tech Line does not have any recommended repairs, interlocks were replaced as well as door. Advised customer on tech Line recommendations.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78681
David Z
Job Details: 01/20/2022
Arrived on site to install updated heated per SP W11540964 with updated bushings. Installed new heating element. Verified no water leaks and no water damage present. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN608ESS01
Near Spicewood, TX 78669
Kevin
Job Details: 01/20/2022
"arrived on site and inspected refrigerator and found Wilson Appliance has already replaced every possible part to correct issue. Ran all diagnostic tests and everything is working properly. Display temperature shows 57 in fresh food but it is actually 37 on arrival. Freezer temperature is showing 1? and is correct. Spoke with techline and they corrected the display temperature by pressing alarm reset even though it is not displaying an alarm. Refrigerator will now display correct temperature. Homeowner is now where to monitor refrigerator to see if this has corrected experience, job complete 7732773723"
We serviced a
KITCHENAID OVEN
Model KODT100ESS00
Near Wimberley, TX 78676
Andrey
Job Details: 01/20/2022
"Arrived on site to replace previously diagnosed control boards and oven sensors, replaced parts tested unit, unit now running as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, TX 78626
Jimmy J.
Job Details: 01/20/2022
Arrived on site for Our fridge has a constant knocking noise somewhere inside the unit. This noise is very regular. Ran diagnostics and fridge is running as designed based on tests and temps. Activated test 3 and had customer confirm the noise. Once I opened and closed the baffle a few times in test 3 the customer confirmed this was the noise. Pulled up owners manual in service matters and went over noises section. Went through verbiage concerning Repetitive Clicking and how you may hear rapid repetitive clicking sounds as the unit switches from cooling one compartment to cooling the other and that this sound was normal. No repair necessary. Job completed
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Killeen, TX 76549
Al
Job Details: 01/20/2022
Arrived to install previously ordered timer for customers washer. R&R and unit tested as designed. Job complete
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Elgin, TX 78621
Robert
Job Details: 01/20/2022
Arrived on call for complaint of no heat. Removed back and checked heater it test good. Check thermostat and found it to be open. Replaced cutoff thermostat and test.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7959SKZ0
Near Cedar Park, TX 78613
Kimo
Job Details: 01/20/2022
"Arrived onsite for dishwasher not draining. Upon arrival I checked drain hose found it clear, i check high loop found it good. Ran diagnostics cycle and found unit operating as designed. No leaks found. Ran unit in rinse cycle and found that the unit is operating as designed.job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Spicewood, TX 78669
Kevin
Job Details: 01/20/2022
"Arrived on site and inspected refrigerator and found both sections are room temperature. Access to rear panel and found compressor is running but it is very hot to the touch. Sent a short video to KB/service management, Sealed system repair will be needed.; ordrng 1 W11393142 (Compressor) and 1 W11548259 (Condensor) and 1 W11109499 (Drier) and 1 W11255016 (Coil) and 1 W10896710 (Inlet) and 1 W11400723 (Outlet) and 1 W11400725 (Suction line) and 1 W11400726 (Stub) and 1 W11400737 (Capillary) and 1 W11187707 (Suction line) and 1 Wpsav4 (Stub) and 1 W11291123 (evap) and 1 W11099748 (Evap)"
We serviced a
WHIRLPOOL DRYER
Model WGD6120HC1
Near Austin, TX 78703
Jacob
Job Details: 01/20/2022
"Arrived onsite for unit giving error codes. Looked at the unit and saw error codes F2E2. Took picture of the duct for now it was routed, unit was also sharing a plug with a power strip. Unplugged the unit from the power strip and plugged it directly to the wall. Unit started working with no issues. Tested different modes and unit stayed on with no issues. Let customer know of the issues causing the unit do get the error code and the duct is not ideal for the unit to dry correctly and cause issues over time. Called tech line to report findings. Spoke with Kurt got sr#7732778268. No issues at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Woodway, TX 76712
Jonathan M
Job Details: 01/20/2022
"Arrived on site for a dishwasher that is not draining. Inspected unit and work area. Confirm the customers complaint and attempted to drain the unit. It found the dishwasher would not drain. Removed drain pump from the dishwasher and did not find any obstructions with the unit. Replace the drain pump and tested the unit found the unit would not fill. Ran the unit through diagnostics and found an F8 E2 (fill valve electrical problem), F9 E2 (drain pump electrical problem), and F1 E1 (ACU failure), and FA E2 (vent motor electrical problem) error codes. Advise the customer that we would need to order the main control..; ordrng 1 W11462458 (Main control) and 1 W11416460 (Vent)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/20/2022
"Arrived on site for dishwasher leaking water. Inspected unit and work area. Found unit with gold heater bushings and have diminished. Found service pointer W11540964 and found SP S17304 to cover full repair. Removed failed heating element and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTF
Near Austin, TX 78717
Scott
Job Details: 01/20/2022
"Arrived on site for desk microwave . Fuse good , switches tested normal. Found vent thermostat blower . Tested thermostat on right side of cavity , checked normal. ; ordrng 1 5304509475 (Thermostat cut off right side)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near New Braunfels, TX 78130
Noah D
Job Details: 01/20/2022
Arrived on site to inspect unit for a broken front ui panel. Upon inspection found the unit plastic snapped causing the issue. Replaced ui and tested. Complete
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Copperas Cove, TX 76522
Al
Job Details: 01/20/2022
"Arrived to inspect and correct an F3E1 error code on a dryer. Disassembled and checked the J14 connector at the control and all was well. R&R the thermistor, reassembled and unit tested as designed. Customers satisfied. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Marble Falls, TX 78654
Cliff
Job Details: 01/20/2022
Arrived on site to diagnose a dishwasher that is not turning on. Found power wire burnt in junction box under unit and rewired unit. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Seguin, TX 78155
Noah D
Job Details: 01/20/2022
"Arrived on site to inspect unit for hanging on the left side and the stops being missing. Upon inspection found the units adjusters broken causing the issue, replaced both sides and attached a new stop, all functions worked normally. Complete"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Burnet, TX 78611
Cliff
Job Details: 01/20/2022
Reordering part and office to set return appointment. ; ordrng 1 W10876600 (Pump)
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Salado, TX 76571
Tyler
Job Details: 01/20/2022
Arrived on site for dryer making squealing noise. Upon arrival confirmed complaint. After further inspection found cause was due to debri built up around idler pulley. Clear3d debri and insured pulley and idler where able to smoothly rotate with no friction. Reassembled and tested dryer. Found unit fully functioning as design3d with no noise. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW00
Near Canyon Lake, TX 78133
Noah D
Job Details: 01/20/2022
"Arrived on site to inspect unit for not cooling while the customer was away, upon inspection found the compressor off. Reset upper dials and compressor kicked, tested amp draw and found initially it ran at 1.0 but jumped to 1.3-1.5. Bottom valve cover was leaking and required a new part.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/20/2022
"Arrived on site for washer not powering on. Inspected unit and work area. Attempted to perform diagnostics mode and no response. Measured voltage incoming voltage at 120 volts. Measured DC voltage at UI and found none. Checked voltage at control to UI and found DC voltage present. Will need to replace harness, control and continue to diagnose. Found drain line not tied in properly, correct drain. Office to schedule return when ETA is available.; ordrng 1 W11316252 (Harness upper)"
We serviced a
WHIRLPOOL RANGE
Model MEC7430WB01
Near Killeen, TX 76542
Al
Job Details: 01/20/2022
Arrived to inspect RR large burner not working. Confirmed the complaint and will need the W10823714 right rear surface element and infinite switch to complete the repair.Office to schedule return services. .; ordrng 1 W10823714 (Right Rear large element)
We serviced a
GE DISHWASHER
Model GSD2600G00BB
Near Austin, TX 78736
Leonardo
Job Details: 01/20/2022
Arrived on site to replace timer and solenoid. Replaced both parts test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 01/20/2022
Arrived on site to diagnose a dishwasher that is leaking. Found water valve thread stripped and replaced valve. Unit wasn't installed at time of service. Advised customer to check for leaks after install.
We serviced a
GE REFRIGERATOR
Model PSS25MGNACC
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/20/2022
"Arrived on site for refrigerator not cooling. Inspected unit and work area. Found nothing running and lights only sign of power. Gained access to main control and measured voltage going to control and found 120 volts. Found no voltage going out of control. Will need to replace control. Removed failed control and installed new. Found components running. Found temperature display and dispenser control not operating. Measured voltage from control to UI and found only 8 volts. Found short in wire harness traced voltage to break. Repair wire harness and found all working as designed. No water leaks detected during service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/20/2022
"Arrived on site for refrigerator to connect water line to unit. Gained access to inlet valve and home valve. Installed water and flushed system and monitored for water leaks. Cycled ice maker. All tested good, no water leaks detected during service."
We serviced a
KITCHENAID DISHWASHER
Model KUDS40FVSS4
Near Georgetown, TX 78633
David S
Job Details: 01/20/2022
Arrived on site for dishwasher not cleaning dishes. I inspected the unit and work area. I put the unit into diagnostics and found it not pumping water. I gained access to the filter housing and found it full of debris and soap scum. I cleaned it out and remain the dishwasher. The motor still wont pump.
We serviced a
GE DRYER
Model GTDP300EM1WS
Near Cedar Creek, TX 78612
Robert
Job Details: 01/20/2022
Arrived on call for complaint of noise. Inspection of the top bearing showed the slides worn down and the drum damaged the top bearing so it will need to be replaced. ; ordrng 1 WE3M26 (Top bearing)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Temple, TX 76502
Jonathan M
Job Details: 01/20/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the door switch and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP03
Near Canyon Lake, TX 78133
Noah D
Job Details: 01/20/2022
"Arrived on site to inspect unit for not heating normally due to a overheat error code. Upon inspection found the code stored and the sensor with some residue on it, cleaned residue and cleared codes. Tested to 350 and 425, no overheat issues found.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS00
Near New Braunfels, TX 78132
Luis
Job Details: 01/20/2022
"Arrived on site for no cool. Removed evaporator cover found oil on evaporator,pierced low side pressure reading -20. Replaced the fresh food evaporator,compressor and drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on,found oil in system causing cap tube to plug up and freeze,with little heat at inlet to evaporator oil will defrost and refrigerant will pass through then refreeze in inlet tubing. Vacuumed system down,unbrazed weld joint,flushed system through replaced drier. Same issue oil in system freezing in inlet tube,replaced drier found oil with odd color and smell called tech supporT used 2 Wpw10143759 (Drier uv) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Spicewood, TX 78669
Kevin
Job Details: 01/20/2022
"Arrived on site and inspected refrigerator and found temperatures in both sections are good. Inspected freezer evaporator and frost pattern looks good, took one picture. customer experience may have been due to a food item causing a air gap. Refrigerator is now operating properly
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 01/20/2022
Arrived on site to diagnose a washer that is shaking abnormally. Found extensive damage to washer case and it appears to have been crushed.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Wimberley, TX 78676
Andrey
Job Details: 01/20/2022
"Arrived on site to test unit for water leak, tested unit found, inlet valve water hose over tightened cutting the rubber gasket, causing water to drip from connection into float switch pan, triggering a float switch error
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Andice, TX 78628
David S
Job Details: 01/20/2022
Arrived on site for oven having a gas leak. I spoke to the customer and she stated the home inspector found the oven leaking gas while on. I gained access to the bake and broil burners. I found the bake burner lighting all the way and the broil only lighting partially. I a ordering a broil burner to complete the repair.; ordrng 1 WP8054078 (Broiler)
We serviced a
HOTPOINT RANGE
Model RGB508PEA5WH
Near Austin, TX 78701
Jacob
Job Details: 01/20/2022
"Arrived onsite for unit not turning off in bake. Looked at the unit and noticed that the switch for the oven was really loose. Upon further investigation, found that a screw some how got loose and caused the switch to be loose. Re screwed the switch back together. Tested the unit, unit unit tested good. No leaks at this time.
We serviced a
WHIRLPOOL OVEN
Model RBS245PDS16
Near Austin, TX 78744
Leonardo
Job Details: 01/20/2022
Arrived on site to test unit for unit over heating and elements not turning off. Turned unit to bake to 350 and unit pre heated to 350 and unit turned off once it pre heated. Could not duplicate the problem
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Austin, TX 78717
Scott
Job Details: 01/20/2022
Arrived on site for no light in fridge .found plunger on door switch broken off . Replaced switch , all checks normal with unit . No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB04
Near Florence, TX 76527
Jonathan S
Job Details: 01/20/2022
Arrived on site for refrigerator making noises. Inspected unit and work area. Found ice maker fill tube deformed and causing water to leak down to fan and freeze. Add water tube to correct ice maker chute. Tested ice maker cycle and found unit working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS02
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/20/2022
"Arrived on site for refrigerator not cooling. Inspected unit and work area. Found unit had been turned off. Gained access to control and found compressor not running. Measured voltage to inverter at 120 volts. Found inverter indicator flashing sequence of 3 indicating failed inverter. Will need to replace inverter assembly to repair.Removed failed inverter and installed new. Powered unit on and found compressor now running. All tested good, no water leaks detected during service.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near San Marcos, TX 78666
Andrey
Job Details: 01/20/2022
"Arrived on site to test unit for no heat, tested unit found that the unit is powering on but does not have proper voltage, L1-N 120VAC, L2- N 30VAC and L1-L2 80VAC, advised customer to contact maintenance to resolve voltage issue, job complete"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near San Marcos, TX 78666
Andrey
Job Details: 01/20/2022
"Arrived on site to test unit for no heat, tested unit found that the unit is powering on but does not have proper voltage, L1-N 120VAC, L2- N 30VAC and L1-L2 80VAC, advised customer to contact maintenance to resolve voltage issue, job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC3
Near Spicewood, TX 78669
Kevin
Job Details: 01/20/2022
"Arrived on site and inspected dryer and found no airflow showing on airflow meter. After removing vent hose airflow is correct. Recommended that vent to the exterior of the home be cleaned/corrected by a service, job complete"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS4
Near Cedar Park, TX 78613
David Z
Job Details: 01/20/2022
"Arrived on site to diagnose microwave that was not latching the door and had previously been touchy about starting. Checked unit and found the interlock cams were both pushed in and door couldn't close. Removed interlocks and reset, and reinstalled after tweaking interlock holder tabs. Tested unit and verified all working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EWH01
Near Austin, TX 78757
Matthew
Job Details: 01/20/2022
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near New Braunfels, TX 78130
Noah D
Job Details: 01/20/2022
"Arrived on site to inspect unit for not heating, upon inspection found the cutoff shorted causing the issues as well as the moisture sensor, replaced both cutoff and sensor, tested unit with no issue. Complete"
We serviced a
GE REFRIGERATOR
Model TFX22PME
Near Canyon Lake, TX 78133
Luis
Job Details: 01/20/2022
"Arrived on site for noise and door issues. Diagnosed noise from condenser fan motor,will need new motor,blade,nut and washer. Found freezer door not sealing,removed items same issue no obstruction diagnosed a defective door will need a new freezer door. ; ordrng 1 WR78X8352 (Fzr door) and 1 WR01X1515 (Nut) and 1 WR60X0186 (Blade) and 1 WR1X1714 (Washer) and 1 WR24X5230 (Gasket)"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5536AAS3
Near Austin, TX 78738
Kevin
Job Details: 01/20/2022
"Arrived on site and found that light on vent is broken, replaced it job complete. Vent light
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Elgin, TX 78621
Robert
Job Details: 01/20/2022
Arrived on call for complaint of upper and lower rack rusted. Confirm both racks are starting to rust. Ordered replacement parts. ; ordrng 1 WPW10525643 (Dish rack) and 1 W10909088 (Dish rack)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Temple, TX 76502
Jonathan M
Job Details: 01/20/2022
"Arrived on site for a refrigerator thats not making ice. Inspected unit and work area. Found ice in the ice bin but the customer advised that that has only happened within the last 24 hours. Had to dump the icemaker and found that the heater would not kick on and the motor was having to break the ice out of the mold. I did advise them that they would need to replace their icemaker unless if they wanted intermittent ice. Replaced the icemaker and found the unit can continue to harvest and fill as designed. Advise the customer to keep an eye on the ice production of the next few days.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Belton, TX 76513
Tyler
Job Details: 01/20/2022
Arrived on site for dishwasher not functioning correctly. Upon arrival confirm complaint and after entering diagnostics I found an F4 E3 error code indicating a failed motor. Verify that the ECU was sending a stable 120 V connection down to motor from motor seized and not agitating.
We serviced a
GE RANGE
Model PGS950SEF4SS
Near Holland, TX 76534
Tyler
Job Details: 01/20/2022
Arrived on site for range needing previously diagnosed ACU touchpad assembly as well as bake igniter for upper oven. Upon arrival reconfirm complain and installed they needed parts reassembled and tested the unit and found range fully functioning as designed with no failures and the touchpad fully responsive call complete
We serviced a
GE WASHER
Model GTW680BSJ1WS
Near Salado, TX 76571
Tyler
Job Details: 01/20/2022
Arrived on site for washer to functioning. Entered diagnostics and found a multitude of errors in diagnostics. Upon further inspection I found during all diagnostics and normal operation tests that unit was functioning as designed. Found drain pump ohming at 13.3 ohms as designed. Found unit still had some debri from prior clean cycle. Instructed customer to rerun clean cycle. Unit functioning as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXTB00
Near Killeen, TX 76542
Tyler
Job Details: 01/20/2022
Arrived on site for refrigerator needing previously diagnosed sealed system equipment. Upon arrival install needed parts reassembled and pulled vacuum on the unit for 15 minutes found no signs of links and recharge system at 5 ounces of refrigerant found equalize pressure is at 50 psi. When plugging the unit in I found compressor was failing to start and found a stable 120 V power supply but compressor was drawing in 26 A. At this time compressor is defective and will need to be re-ordered before rescheduling to complete repairs; ordrng 1 TJ90SF8404 (Access valve) and 1 W10309994 (Compressor) and 1 WPW10143759 (Uv Drier) and 1 Cnote
We serviced a
GE REFRIGERATOR
Model GSH25GGCBWW
Near Killeen, TX 76549
Al
Job Details: 01/20/2022
Arrived back on site to install previously ordered valve. R&R and unit tested as designed. Customer needs to replace water filter for improved flow of water. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5530SQ0
Near Copperas Cove, TX 76522
Al
Job Details: 01/20/2022
"Arrived to inspect dryer eating clothes. Opened the door and found a massive gap between the drum and the back wall with several clothes stuck between the back wall. Unit will require a complete drum. The burning smell is the clothes laying near the motor. Ordering complete drum, repair kit and will return with previously ordered parts. Also authorization. Drum is damaged due to rollers and original gasket missing. ; ordrng 1 W10899578 (Drum -Complete)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB520RHS2A
Near Copperas Cove, TX 76522
Al
Job Details: 01/20/2022
Arrived on a 2/2 for dishwasher not draining. Confirmed model and serial tag and found the home has several issues. I commanded the unit to drain and the leaking sink faucet began flowing harder as if it were tied to the dishwasher. There was aged murky green water inside the unit that would slow drain when commanded to drain.
We serviced a
KENMORE WASHER
Model 110.2099299
Near Cedar Park, TX 78613
David Z
Job Details: 01/20/2022
"Arrived on site to diagnose washer that had leaked a large amount of water in the apartment. On arrival turned on water valves. Ran fill and didn't see any water running under the unit. Filled tub partially and drained. Still did not see any leaks. Filled higher and lifted unit and looked and found no leaks or water under unit. Ran full tub and agitate and could not duplicate. Unit drained fine, no splits or damaged hoses found. Unit may have leaked due to sandpiper backing up since I couldn't find any leaks on the unit itself. Advised customer to run and monitor the unit, and cease operation if it's leaking. Also advised to have apt maintenance come out and clean standpipe. Call complete."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Robinson, TX 76706
Jonathan M
Job Details: 01/20/2022
"Arrived on site for a dryer that has a burning smell and is making a noise. Inspected unit and work area. Disassembled the unit and could not find any burned wiring or any kind of burn marks anywhere within the unit. Tested the unit and could not replicate the sound. The customer advised that happens immediately once you start the cycle and well go away within about 10 seconds. Test of the unit 10 times and could not find the failure. I did advise the customer that the smell they may be smelling could be burning lint just due to lint sometimes getting trapped inside the element housing.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Austin, TX 78732
Matthew
Job Details: 01/20/2022
Arrived onsite for ice maker not making ice. Upon inspection found bail arm knocked out of position and in the off position. Repositioned arm and tested. Ice maker completed harvest cycle and filled. Job complete
We serviced a
WHIRLPOOL DRYER
Model MEDB765FW0
Near Temple, TX 76502
Jonathan M
Job Details: 01/20/2022
"Arrived on site for a dryer that has a door that wont stay shut and is making a weird sound. Inspected unit and work area. Confirm the customers complaint and disassembled the unit. Found items inside the blower wheel housing causing the weird sound. Upon further inspection, I found that the front grill and moisture sensor is completely missing from inside the dryer.
We serviced a
GE REFRIGERATOR
Model GSS25GMHJCES
Near Harker Heights, TX 76548
Al
Job Details: 01/20/2022
"Arrived to inspect side by side refrigerator cooling issues. Confirmed the complaint and found the condenser fan was working as well as the compressor. Tested the heated and bimetal was also good. The evaporator fan motor was not working. Disassembled, removed and replaced it and unit began cooling. Advised customer to place a bottle of water in the freezer compartment and when it turns solid, the unit is at optimal temperature. Job complete. Customer satisfied"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Temple, TX 76501
Jonathan M
Job Details: 01/20/2022
Arrived on site for a washing machine that is shaking a lot lol in use. Inspected unit and work area. Found the washer had no model and serial tag on the washer itself. Spoke to claims and was advised to go ahead and proceed due to the unit having just been purchased and the customer advising the same thing. Ran the unit through diagnostics and found no stored error codes. Ran the unit through a high-speed spin and the customer advised that the unit is shaking just like it was during the high-speed spin. I did advise the customer that that is normal for these units due to the weather being built. Tested suspension and all checked good.
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRM00
Near Spicewood, TX 78669
Kevin
Job Details: 01/20/2022
"Arrived on site and replaced hinge pin and hinge shim diagnosed by previous technician. Warmed up gasket with heat gun and now freezer door will close
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB00
Near Wimberley, TX 78676
Luis
Job Details: 01/20/2022
"Arrived on site for no cool. Per customer unit was not working then started cooling,at time of visit unit not,hit upper housing unit powered on diagnosed a defective thermostat. Ordering a new thermostat ; ordrng 1 2198202 (Thermostat)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42MHS00
Near Wimberley, TX 78676
Andrey
Job Details: 01/20/2022
"Arrived on site to test unit for not cooling, tested unit found unit warm in both compartments, exposed compressor, compressor pulling 1 amp, evap fan running, but no frost pattern, ordrng 1 W10309994 (Compressor) and 1 W10309994 (Evaporator) and 1 2003002 (Heat exchanger) and 1 WP2004545 (Heater pan) and 1 212643 (Permagum) and 1 WPW10143759 (Dye drier) and 2 TJ90SF8404 (Access valve)s"
We serviced a
WHIRLPOOL OVEN
Model KDRS483VSS03
Near McDade, TX 78650
Robert
Job Details: 01/20/2022
Arrived on call to replace previous diagnosed part. After replacing latch test oven and it heated to 350 in about 13 minutes.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS3
Near Dripping Springs, TX 78620
Andrey
Job Details: 01/20/2022
"Arrived on site to replace previously diagnosed sump and drain pump, replaced parts tested unit unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model WEG730H0DS0
Near Austin, TX 78704
Jacob
Job Details: 01/20/2022
Arrived onsite for the unit not able to bake at all and there is no display. The display control needs to be replaced and possibly the 2nd control. Let customer know of the issue.No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78731
Matthew
Job Details: 01/20/2022
Arrived onsite for refrigerator leaking inside RC compartment. Upon inspection found reservoir tank cracked and has a slow leak. Replaced reservoir and fitting. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
GE MICROWAVE
Model HVM1540LN1CS
Near Dripping Springs, TX 78620
Andrey
Job Details: 01/20/2022
"Arrived on site to replace previously diagnosed key pad,replaced keypad
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Bastrop, TX 78602
Robert
Job Details: 01/20/2022
Arrived on call for complaint of shutting off without spinning. Ran diagnostics and no codes drain pump working properly. Possible level sensor error replace the water level sensor.
We serviced a
ROPER DRYER
Model RED4516FW0
Near Austin, TX 78747
Tyler L
Job Details: 01/20/2022
"Arrived on site for complaints of not drying well. Found unit heating and tumbling correctly. Checked airflow with vent tester and found it to be poor. Took picture. Tested again with vent hose off and the airflow was good. Advised customer to have vents cleaned out by a professional vent cleaning company. Unit functioning as designed, job complete."
We serviced a
KITCHENAID OVEN
Model KODE300ESS02
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/20/2022
"Arrived on site for oven not maintaining properly temperature. Inspected unit and work area. Performed diagnostics mode and checked error codes, found none stored. Performed temperature test and recorded first 3 cycles. Found average temperature for upper oven at 347? and lower at 345?. Calibrated both unit +10?. Spoke with customer calibration and shown how to adjust if needed. Tested timer operation and no issues occurred durning service. All tested good."
We serviced a
WHIRLPOOL RANGE
Model KODE500ESS04
Near New Braunfels, TX 78132
Noah D
Job Details: 01/20/2022
Arrived on site to inspect unit for no power due to a blown thermal fuse. Upon inspection found the units fuse blown due to a overheat. Replaced fuse underneath our warranty and instructed customer to have Ventilation looked at because the cabinets above and below oven are very small. Took pictures. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austin, TX 78723
Tyler L
Job Details: 01/20/2022
"Arrived on site for complaints of unit tripping the breaker. Tested the compressor and found it pulling 0.9-1.0 amps. Found proper voltage and polarity at the wall. Installed new HV control and advised customer to monitor. Advised customer to call an electrician and have the breaker inspected if it happens again. No water leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Belton, TX 76513
Tyler
Job Details: 01/20/2022
"Arrived on site for refrigerator causing ice to freeze together in the ice bin. Upon arrival confirmed issue and found the set temps at zero and 38 but the actual temps were 11 and 44 in the FC an RC. After further testing found the following results for thermistors: Fc thermistor 13.3kohms, rc thermistor 5.61kohms, ice bin thermistor 13kohm. After running test 36 I found that ice maker fan and evap fan not running. found evap fan motor Changing speed variation within a normal operation and its supposed to be a single speed motor. Also found out when test 36 was run the icemaker fan motor was seized up and not spinning around like it should be and putting a load on the DC circuitry to the high-voltage control. complete repairs with a new icemaker fan motor Evap fan motor and high voltage control.; ordrng 1 W11334745 (Fc evap fan asm) and 1 W11334745 (IM fan motor) and 1 W11043763 (Hv control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canyon Lake, TX 78133
Noah D
Job Details: 01/20/2022
"Arrived on site to inspect unit for not cleaning dishes and not cycling, upon inspection found the units motor shorted causing the issue. Replaced motor and tested. No leaks found. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Bee Cave, TX 78738
Kevin
Job Details: 01/20/2022
"Arrived on site and inspected dishwasher and found washer motor is not running,
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Austin, TX 78724
Tyler L
Job Details: 01/20/2022
"Arrived on site for install of previously inspected part. Installed new outer door. Inspected and found no scratches. Door opens and closes correctly. Found that dryer and washer doors open opposite ways.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB2
Near Liberty Hill, TX 78642
David S
Job Details: 01/20/2022
Arrived on site for dishwasher door falling and not staying up. I inspected the unit and work area. I found both hinges missing the friction pad. I replaced both pads. I reinstalled the dishwasher and tested the door. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS
Near Austin, TX 78717
David Z
Job Details: 01/20/2022
"Arrived on site to diagnose cooktop that is not igniting at all. Ran unit and found igniter not sparking. Removed cooktop and checked body and found the neutral wire going to the spark module was disconnected. Repeated the wire connector and reattached. Tested unit and verified it is sparking. Customer had the gas line disconnected on arrival. I tried to reinstall the gas line but it was crunched up and had a split when I tested the unit. Advised customer to replace gas line, gas line should have been replaced with unit due to several bends in it. Shut off gas supply. Call complete."
We serviced a
GE REFRIGERATOR
Model GZS22DGJJFBB
Near Austin, TX 78759
Jacob
Job Details: 01/20/2022
Arrived onsite to replace parts ordered by the previous tech. Replaced parts. No issues at this time. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Austin, TX 78729
Scott
Job Details: 01/20/2022
"Arrived on site for leaking dishwasher. Found tub badly damaged , not sealing at door . Also found door panel damaged . Ordering tub , door panel , also ordering sump if needed . Call to set return ; ordrng 1 W11367093 (Panel door ss) and 1 W11120458 (Tub) and 1 W11197948 (Sump)"
We serviced a
JENN-AIR COOKTOP
Model JGCP536HL00
Near Liberty Hill, TX 78642
Cliff
Job Details: 01/20/2022
"Arrived on site to replace panel for cooktop, but new part was scratched. Reordering panel and office to set return appointment. ; ordrng 1 W11339746 (Panel)"
We serviced a
GE OVEN
Model JGBC20BEA5WH
Near Elgin, TX 78621
Robert
Job Details: 01/20/2022
Arrived on call to replace previous diagnosed part. After replacing bake igniter test temperatures.