Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Al R.

Al R.

DISHWASHER KITCHENAID KDFE104HBL0 "Arrived to inspect leaking dishwasher.Removed kick plate and noticed the unit was not leveled on the left side, which was causing it to leak.Removed and replaced the gasket.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete"

Near Co Rd 3800, Lampasas, TX 76550
Joseph C.

Joseph C.

WASHER WHIRLPOOL MVWX655DW0 "Arrived on site for “noisy operation and poor wash performance” complaint. Inspected unit and found worn splines, in washplate. Removed and replaced washplate. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.

Near Victory Gallop Dr, Del Valle, TX 78617
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator ice maker. Upon further inspection, I tested temps in the FC=9 degrees & RC=39 degrees. I removed the ice bin and found a large amount of ice built up in the ice maker and housing. I removed the ice maker and found two pieces of styrofoam insulation in the fill tube water chute. I removed all of the ice build up and replaced the ice maker. Also found ice built up inside the fill tube and I removed it. Placed the ice maker back into the housing and tested and the water dispensed into the tray and the ice maker began to harvest. No water leaks observed during service, job completed."

Near Springvale Dr, Austin, TX 78729
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8040DW4 "arrived on site to inspect washer not spinning/clothing soaked at end of cycle. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed again showing no error codes at the end of testing. I removed the water hoses and found corrosion inside the hoses and found some debris inside the screens of the valve. I removed and replaced the water valve housing and calibrated the unit. Retested the unit and it operated as designed again. I advised the person in the home of my findings/repairs and advised that both hoses would need to be replaced. No water leaks observed during service, job completed. I attempted to contact the customer with no avail. Left message."

Near Settlement Cove, Cedar Park, TX 78613
Thomas L.

Thomas L.

DRYER WHIRLPOOL MEDB855DC4 Arrived on site for unit that will not start. Tested unit and found that the unit has a failed drive motor. Motor hums but will not drive the drum.; ordrng 1 W10824899 (motor-drve) and 1 WP697772 (wheel)

Near Quail Run, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KMBP100ESS01 Arrived on site for microwave that would intermittently reopen shortly after being shut to replace the hinges. I inspected the unit and work area. Removed the failed hinges and replaced with new part. Tested operations and all tested good.

Near Portobello Rd, Leander, TX 78641
Joseph C.

Joseph C.

WINE COOLER WHIRLPOOL WUW35X24DS "Arrived on site for “beeping, while door is shut” complaint. Spoke with Dustin, at Tech Line(Ref# 7725950380). Performed hard restart on unit. Unit is performing as designed."

Near Greenwood Ave, Austin, TX 78723
Joseph C.

Joseph C.

WASHER LG WT7100CW.ABWEUUS "Arrived on site for “vibrating and noises” complaint. Inspected unit and found rear right suspension unattached. Reattached suspension. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Welcome Glen, Austin, TX 78759
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBRC36SMS00 "Arrived on site and found refrigerator is in a trailer that was recently moved , during the move the entire Refrigerator fell forward smashing into island countertop and falling to the floor. Frame has been damaged, both doors are not closing properly, there is frost buildup in the freezer blocking airflow through the fresh food section.

Near Lyon Rd, Seguin, TX 78155
Clif L.

Clif L.

WASHER WHIRLPOOL MVWC565FW1 Arrived on site to diagnose a washing machine that will not spin. Found drain pump not functioning due to debris in pump. Removed all debris and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Sand Hills Rd, Red Rock, TX 78662
Wesley P.

Wesley P.

MICROWAVE JENN-AIR JMW2430DP03 Arrived on site and reset unit and found unit operating as designed. Advised customer on use and care. All checks good.

Near W 11th St, Austin, TX 78703
Chase S.

Chase S.

WASHER MAYTAG MVWB835DW1 Arrived on site to diagnose washer ran unit several times through test mode and regular running it The only thing I could fine with the lid was broken and it was not walking properly all lines are dry; ordrng 1 W11259006 (lid)

Near Pecan Creek Rd, Killeen, TX 76549
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to test unit. For not draining. Tested unit found glass stuck in drain motor. Removed glass. Test unit draining correctly no leaks present at this time. Job complete.

Near Guemal Rd, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for no cool. Removed compressor cover,checked pressures low side at -20 high side @ 125 while checking high side can heat hissing noise from cap tube,diagnosed leak at cap tube inside of liner,called tech support with finding,per tech support information being sent to product review team

Near Kamar Dr, Austin, TX 78757
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrive onsite for the refrigerator with interior lights not working. I found one of the LED’s out on the RC module. The module will need to be replaced. Call complete.

Near Justin Leonard Dr, Round Rock, TX 78664
Paul R.

Paul R.

WASHER WHIRLPOOL LTE5243DQA "Arrived onsite for the washer that flooded the home. I visually checked all the connections, hoses, valve, and pump. I could not see anything wrong. I tested the unit by filling it with a small amount of water and then putting the unit in a drain and spin. I found the customers house drain restricted and backing up. I explained to me that they needed to get a plumber to clear the drain and that the washer was not leaking.

Near Ohlen Rd, Austin, TX 78757
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG97US6HS00 "arrived on site to inspect cooktop noises. Upon further inspection, the customer advised that the middle burner will make a “thumping” noise. I removed the cooktop to inspect the orifice holders and spark module and found where a spill had occurred on the middle burner and gone inside the burner box. I advised the customer that the noise is due to the spill. I advised that if the burner is hot and liquid gets on the burner it can cause a popping noise. Using my liquid gas leak detector, I checked all gas connections and all checked good. I checked all Ignitor connections and all were good as well. I advised the customer when they have a spill to clean it immediately to prevent the burners from malfunctioning. No gas leaks detected during service, job completed."

Near Iveans Way, Austin, TX 78717
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS586FIEM04 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker unplugged. Reconnected harness. Tested and refilled ice maker. Unit is performing as designed. No leaks detected, at time of service."

Near Middle Fiskville Rd, Austin, TX 78751
Andy  B.

Andy B.

ICE MACHINE JENN-AIR JIM159XYRS0 Arrived on site for ice machine no operations. Tested and inspected unit and found outlet that unit is plugged into has no voltage. Plugged unit in another outlet and unit started working properly. Noticed small water leak at drain pump connections. Tighten and all operations are normal. No water leaks present at time of service.

Near General Williamson Dr, Austin, TX 78734
Wesley P.

Wesley P.

MICROWAVE KITCHENAID KMBD104GSS Arrived on site and foundnunit will run but won’t heat. Ordering hi voltage components to repair. House is being remodeled and access to unit is limited. Confirm access to unit on return visit. ; ordrng 1 W11199531 (CAPACITOR)

Near Alta Vista Ave, Austin, TX 78704
James C.

James C.

DRYER MAYTAG MEDB835DW3 Arrived on site and tested operation. I found no faults in memory. Customer stated lights stayed on after cycle shows done but the unit used to only have the done light illuminated. I found that wrinkle prevent option was turned on which will cause display to show cycle currently running until the selected time for wrinkle prevent has run out. Instructed customer of finding. Unit working as designed. Job complete

Near Judge Fisk Dr, Leander, TX 78641
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for “leaking, while trying to get ice” complaint. Per previous diagnosis, removed and replaced ice paddle. Water line is leaking, at joint mounting, in dispenser. Ordering new dispenser line. Screw missing, from previous visit. Ordering new screw. Request JD, for return visit. No leaks detected, at time of service.; ordrng 1 WPW10308489 (screw GREY) and 2 WPW10386778 (tube-water)s"

Near Tom Miller St, Austin, TX 78723
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onsite and put spacer under door catch. All checks good. Unit is now closing as designed.

Near Maria Anna Rd, Austin, TX 78703
Clif L.

Clif L.

FREEZER WHIRLPOOL GI6FARXXY00 Arrived on site today does a refrigerator that is leaking. Tested unit and found no leaks refrigerator at this time and most likely issue is homeowner has a leak inside the wall. No repairs to be done by Appliance Express At this time and homeowner will need a plumber to complete repairs.

Near Pine Knoll St, Bastrop, TX 78602
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for unit not making ice, replaced fill tube from burnt wires. Also found funnel was missing from ice maker, replaced ice maker

Near Mesa Dr, Austin, TX 78731
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRSC503ESS00 "arrived on site to inspect refrigerator lights not working. Upon further inspection, I found that the lights in the FC section were out. I removed and replaced the upper LED light and all lights are functioning as designed. No water leaks observed during service, job completed."

Near Bayshore Bend, Austin, TX 78726
Scott  M.

Scott M.

WASHER WHIRLPOOL LSQ9560PW0 Arrived on site for washer not spininning . Found coupler broken also found unit will need gearcase and basket drive .

Near Ashwood Dr, Elgin, TX 78621
Joseph C.

Joseph C.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site for “partial display and not chiming” complaint. Inspected unit and found console faulty. Removed and replaced console. Tested unit unit is performing as designed.

Near Vaughan St, Austin, TX 78723
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived onnsite and replaced retainer clip to repair upper spinner. All checks good.

Near Bend Of The River Dr, Austin, TX 78746
Chase S.

Chase S.

FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site to diagnose freezer needs Control board and by metal replace both parts part of a plastic piece broke needs to be ordered and return with it ; ordrng 1 W10574274 (PLASTIC ASSEMBLY)

Near Bonner Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

REFRIGERATOR KITCHENAID KSSC48QVS05 Arrived on site to help tech install door

Near Barton Creek Blvd, Austin, TX 78735
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for cooling issue and no power to deli ui. Installed new harness,replaced evaporator and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good,checked deli ui good.

Near W 9th St, Austin, TX 78703
Arthur B.

Arthur B.

REFRIGERATOR JENN-AIR JFFCC72EFS00 Arrived onsite to install new FC door. Removed an replaced door. Reassembled. Customer satisfied with replacement. All water connections were dry at time of service.

Near Lake Stone Ct, Woodway, TX 76712
Paul R.

Paul R.

RANGE WHIRLPOOL WFG975H0HZ0 Arrived onsite for the range to replace the previous diagnosed parts. I found the ignitor not sparking to the top of the burner head. I adjusted the ignitor and the unit works as designed. Call complete.

Near Bob White Ct, Round Rock, TX 78681
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHB00 Arrived on site for no ice . Found Ice maker had locked up halfway thru a harvest . Tried jumping but didn’t respond . Replaced IM . Unit ran harvest and filled . No water leaks detected at time of service . Job complete .

Near Hawks Swoop Trail, Pflugerville, TX 78660
Brandon C.

Brandon C.

WASHER MAYTAG MHW6630HC0 "Arrived on site to replace drawer ordered by previous tech, I replaced drawer, customer stated she will call if she is having any more issues."

Near VLG O THE HLS, TX 78738
Andy  B.

Andy B.

COOKTOP JENN-AIR JIC4430XS Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Cutlass, Lakeway, TX 78734
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on job for complaints of too much ice. Replaced bin thermistor. If problem continues replace control. No leaks detected at time of service.

Near Barton Creek Blvd, Austin, TX 78735
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KSSC48QVS05 Arrived on job to replace freezer door. Found that the inside of door bulge. Replaced door and now closing properly. No leaks detected at time of service.

Near Barton Creek Blvd, Austin, TX 78735
Arthur B.

Arthur B.

WASHER MAYTAG MVWC415EW1 "Arrived onsite for customer complaint of top load washer not spinning out clothes. Found gearcase faulty. P&L are as follows; All water connections were dry at time of service."

Near S Barbara St, Waco, TX 76705
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Removed and replaced freezer door as icemaker water line is kinked therefore unit does not make ice. All water connections are dry.

Near Dawson Trail, Georgetown, TX 78633
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit with little improvement. Will need to replace door to properly complete repairs. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 LW10744163 (DOOR) and 1 W11036566 (MOTOR EVAP) and 1 W11170613 (HARNESS ) and 1 W11347840 (ICE CONTAINER )

Near Lou John St, Austin, TX 78727
Kevin B.

Kevin B.

OVEN JENN-AIR JJW3830DS03 Arrived on site and inspected oven and found that upper fan blade for convection motors on both ovens is making contact with rear surface but only above a certain temperature bent all fan blades forward on top motors only and this has corrected the noise. Some surface has chipped off of one of the baffles and the new baffles mounting holes do not match the old ones. Bethel will need to be put into parts research as the other ones in parts stock likely have the same issue. Turned over to Shana for parts research.; ordrng 1 BAFFLE

Near Woelke Rd, Seguin, TX 78155
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JFX2897DRP02 "Arrived on site and replaced all ceiling LEDs in fresh food section recommended by techline on previous visit. They still did not correct ceiling lights or freezer light, attempted to replace freezer lights again and found harness connector broke off completely and wires are foamed in to cabinet behind plastic and can’t be accessed. Lighting cannot be repaired this is not a serviceable area.

Near Schrank Oaks, Marion, TX 78124
Paul R.

Paul R.

RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite for the range with the oven and cooktop not working. I found the oven working as designed. I found the cooktop with no spark. I found 120VAC to the module. I replaced the module and tested the cooktop. The unit is working as designed. Call complete.

Near Livorno Cove, Hutto, TX 78634
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite for customer complaint of crease on dishwasher door panel. Confirmed issue. Removed and replaced panel. Customer satisfied with replacement. No other issues found. All water connections were dry at time of service.

Near N Old Robinson Rd, Robinson, TX 76706
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for right rear valve not turning . Replaced valve , used leak detector . All checked normal . No gas leaks detected. At time of service . Job complete ."

Near Craven Ln, Manor, TX 78653
James C.

James C.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site and tested operation. I found ice maker fill tube frozen. Tested heater and found heater has failed. U it will need new freezer door to repair heater. ; ordrng 1 LW10728959 (dor-fip FZ-SS)

Near Bardella Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site for dishwasher top rails detached from dish rack. Inspected unit and work area. Found top left rail broken and left adjuster broken. Removed broken parts and installed new. Tested rack and normal operations. Everything tested good. No water leaks present.

Near Cedar Hill St, Georgetown, TX 78628
Joseph C.

Joseph C.

DRYER MAYTAG MEDC465HW0 "Arrived on site for “noisy operation” complaint. Inspected unit and found dented drum and worn wheels. Ordering new drum and roller shaft.; ordrng 1 W10899578 (drum) and 1 WPW10359270 (roller shaft,support)"

Near Cedar Cliff Dr, Austin, TX 78759
Scott  M.

Scott M.

REFRIGERATOR LG LMXS30776S.ASBCNA0 Arrived on site for no cool. Found unit has been cooling since Sunday . All checked normal . No water leaks detected at time of service .job complete

Near Rambling Creek Ln, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KVWB606DSS1 Arrived on site to replace fan. Replaced fan test unit and unit test good job complete.

Near Deschutes Ct, Austin, TX 78737
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KSSC42QTS00 arrived on site to diagnose a refrigerator that is continuously beeping. Found main control board failed. Replaced control board assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Trailblazer Dr, Bastrop, TX 78602
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and found right hand fresh food door is not making contact again with door switch. temporary shim has failed but added a new temporary shim until new door arrives. A new door will be needed to correct the issue, no water leaks from connections at time of service, spoke with MS about timing of warranty call. ; ordrng 1 W10815687 (dor-fip ss)"

Near Kraft Ln, New Braunfels, TX 78130
Andy  B.

Andy B.

FREEZER WHIRLPOOL GAFZ30FDGB01 Arrived on site freezer kick plate loose. Tested and inspected unit and found unit “Pedal” not engaging door properly. Ordering part. No water leaks present at time of service.; ordrng 1 W11199807 (PEDAL)

Near SANTALUZ Path, Austin, TX 78732
Brandon C.

Brandon C.

WINE COOLER WHIRLPOOL WUW55X24DS0 "Arrived on site for customer complaint of noise issue, found noise coming from condenser fan motor, I replaced fan motor, unit tested good.

Near Black Wolf Run, Austin, TX 78738
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for not dispensing water , also unit has stopped making ice . Found valve had failed . Replaced valve .unit is now dispensing . No water leaks detected at time of service . Job complete ."

Near Christensen Rd, Elgin, TX 78621
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOD51EC7HS00 "Arrived on site for customer complaint of unit not connecting to WiFi, time not keeping correct time, and screen going blank. Ordering control and console. ; ordrng 1 W11297714 (CONSOLE)"

Near Crest View Rd, Austin, TX 78737
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site for interior microwave light of Built-in combination oven not working. Removed it from wall. Remove the covers. Replace bulb. Reassembled. Re-installed in the wall.

Near Calhoun Ln, Georgetown, TX 78633
Clif L.

Clif L.

COOKTOP KITCHENAID KECC667BBL01 Arrived on site to replace controls for cooktop. Replaced appliance manager and user interface controls and tested unit. Found all is functioning properly at this time.

Near Pavilion Dr, Cedar Creek, TX 78612
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to inspect French door refrigerator not producing ice.Looked inside ice bin and unit had ice.All water lines were dry at the end of service.Unit operates as designed.Son may have disabled ice maker.Job complete

Near Schulze Dr, Killeen, TX 76549
Brandon C.

Brandon C.

COOKTOP GE JGP333SET3SS "Arrived on site for customer complaint of some burners not lighting, I cleared orifices, unit tested good.

Near Senna Dr, Dripping Springs, TX 78620
Paul R.

Paul R.

COOKTOP KITCHENAID KICU509XBL00 "Arrived onsite for the cooktop to replace the previous diagnosed parts. I replaced the induction module, configured the cooktop per the model, & tested the unit. All four sections are working as designed. A couple of the customers pans do not have much steel in them causing loud buzzing. I went over this with the customer and advised getting pans with more steel in them. Call complete."

Near Tronewood Dr, Austin, TX 78758
Clif L.

Clif L.

WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose a washing machine that is not spinning. Tested unit and found capacitor not fully wired from factory. Rewired capacitor properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Mamalu Dr, Bastrop, TX 78602
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE320M0ES2 Arrived on site to test unit for oven not heating. Tested unit and found unit not heating due to bad control board. Ordering new control board W11122560. Office to reschedule.; ordrng 1 W11122560 (CONTROL BOARD )

Near Camino Vaquero Pkwy, Austin, TX 78747
Robert J.

Robert J.

DRYER WHIRLPOOL WED4850HW0 Arrived on job for complaints of drum not spinning. Found belt broken. Replaced belt and tensioner. Test operation all functions working correctly.

Near Camino Vaquero Pkwy, Austin, TX 78747
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF560SEYB05 Arrived on site for unit that had auto shut rail break. Removed and replaced right side slide assy and tested good

Near W Frances Pl, Austin, TX 78731
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived on site for no cool condition. Last visit found lack of frost pattern on freezer evaporator indicating loss of refrigerant. This visit found over frosting on freezer evaporator indicating a failing refrigerant valve. Removed and replaced refrigerant valve. All water connections were dry.

Near Trail of the Flowers, Georgetown, TX 78633
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived onsite for customer complaint of SxS refrigerator not cooling both sections. Found evaporator all frosted over. Removed all ice build up. Check continuity on heater. Heater checks ok. Did found however, pin to heater on refrigerator harness bent. Straightened pin and installed new harness. Reassembled. Unit began cooling immediately. All water connections were dry at time of service."

Near Jamie Dr, Belton, TX 76513
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSF26C4XYY03 "Arrived on site for fresh food door issues. Found moisture inside of fresh food,found fresh food door not closing correctly,found bottom of door rubbing on inside liner. Raised fresh food door,door sealing and closing correctly, checked door seal good."

Near Scenic Dr, Austin, TX 78703
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Arrived onsite for the refrigerator that is not dispensing water. Ms stated the unit stopped dispensing water after the previous tech installed the evaporator cover. I gained access to the dispenser solenoid and found all the wire harnesses connected. I tested voltage at the solenoid while trying to dispense water and found no voltage at the valve. I tested the dispenser switch and found it good. I tested voltage out of the triton UI to the dispenser valve and found no voltage. The triton UI will need to be replaced to complete service. Ordering c-notes & W11323308 CNTRL-ELEC.; ordrng 1 C-NOTES (NEEDS AUTHORIZATION. and 1 W11323308 (CNTRL-ELEC)

Near Laurel Bay Loop, Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER MAYTAG MVWB855DC3 "Arrived on site and found no saved error codes, set washer into a manual cycle and ran all functions and they passed, ran test 51 and all passed, ran calibration 52 and it passed properly. tub and basket are not centered properly and raised rear feet to improve this, still no error code for unbalanced load. Spoke with tech line and without any error codes and washer passing all test No further recommendations for repair were given. No water leaks from connections at time of service, job complete7725950451"

Near E Krueger St, Marion, TX 78124
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived onsite for the ice machine not making ice again. I found that when the flush cycle completed and the reservoir drained, the external drain pump running longer than normal. I found the external drain pump getting hot from running constantly because the drain hose was kinked causing it to trip power to the ice machine. I straightened the drain hose and tested the unit. The unit completed the flush cycle, drained, and started the harvest cycle. I went over with ms’s sister about the drain line and to make sure it doesn’t get kinked if the machine is pulled out and pushed back in the cabinet. I called techline and spoke with Dustin SR# 7725954439 and reported my findings and solution. Call complete."

Near Shag Bark Trail, Austin, TX 78758
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KGCU462VSS02 Arrived on site for cooktop sparking. Performed diagnostics and tested. Found front left burner continues to sparking with all burners are off. Gained access to switch and found switch not setting on valve correctly. Corrected switch and tested operation. Tested operation and found all sparking when burners are on. Found back left burner cap not setting on burner correctly. Corrected cap and all tested good. Spoke with customer on user care guide.

Near Tangle Ridge Ln, Georgetown, TX 78633
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS2

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "arrived on site to inspect refrigerator humming noises. Upon further inspection, I tested the fans and all fans are operating as designed. I could not get the unit to duplicate the noise the customer is hearing. I removed the FC door and drawers and the Evap cover and found the FC Evap with a good frost pattern, but it appears to have had ice built up on it at some point due to the evap fins layers over in the left upper corner. I put the FC section back together and leveled the unit. I checked the RC section and found moisture on the ice box housing at the opening. I found that the ice bin door gasket is not sealing to the ice box and will need to be replaced. I advised the customer of my findings. I am ordering the ice bin door I advised the customer to take a video of the noise should it happen again. No water leaks observed during service.; ordrng 1 WPW10549589 (door-ice)"

Near Desert Candle Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 arrived on site for unit not cooling again. Upon arrival unit was cooling. Customer has recording thermostat in unit was almost to 70 all weekend. Started cooling Monday. Called technical support and spoke with Andy about issues and what has been replaced. He than sent issue to engineering and provided email address for further steps.

Near Urbano Bnd, Round Rock, TX 78665
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW5090JW0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Hudson Bend Rd, Austin, TX 78734
Al R.

Al R.

DRYER MAYTAG MED5500FW0 Arrived to inspect front load dryer not heating.Confirmed the complaint and removed and replaced the element.Reassembled and unit began heating.Unit did have a massive lint buildup inside.Job complete

Near County Rd 2200, Lampasas, TX 76550
Clif L.

Clif L.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose an oven that is not heating. Tested unit and found igniter has heat wear and control board shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time.

Near Trailstone Dr, Bastrop, TX 78602
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSSC42QKS02 "Arrived on site for refrigerant leak in system. Replaced compressor,evaporator,heat exchanger,drier and installed the updated main control. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.

Near Colonial Affair Way, Austin, TX 78737
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB766FW0 (JM) Arrived on site for washer that would not turn on. Inspected unit and work area. Checked voltage coming out of the washer plug outlet and found that the outlet had reverse polarity. I tested other outlets and found other outlets were normal. Took an extension cord and ran it from a working outlet and still had a problem with the washer not turning on. Tested voltage to the unit and found voltage. Tested DC voltage going to the UI. No voltage found. Removed and replaced failed control with new control. Tested unit and ran through diagnostics mode. All tests ran good with no faults. All water connections were dry.

Near N Baker Cir, Leander, TX 78641
Brandon C.

Brandon C.

WASHER MAYTAG MHW5500FW0 "Arrived on site for customer complaint of unit not draining, spinning, or unlocking, found drain hose shoved to far into drain pipe causing vacuum and not draining. Also found hot and cold water lines were reversed, I switched water lines, and I ran diagnostic test cycle, all functions passed. No leaks"

Near Rush Pea Cir, Austin, TX 78738
Brandon C.

Brandon C.

OVEN WHIRLPOOL WEG750H0HZ0 "Arrived on site for customer complaint of unit not working after a storm and power outage. I found unit was in store demo mode, I took it off demo mode, unit tested good"

Near Pine Post Cove, Driftwood, TX 78619
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site and found middle rack and top rack sliders are both failing, will need to bring back all assembly to correct issue. No water leaks from connections at time of service; ordrng 2 3385089 (track,rack)s and 1 W10653326 (dishrack) and 1 W10653356 (track) and 1 W10653357 (track) and 1 W10712395 (adjuster)"

Near Arrow Ridge, San Antonio, TX 78258
Paul R.

Paul R.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for the washer not draining. Ms stated when I arrived that the washer was working it just doesn’t fill with enough water. I tested the unit and there were no stored error codes. I ran auto diagnostics and found it working as designed. I ran the deep water wash cycle and found the unit filling properly to the correct water level with no clothing in the basket. There were no water leaks present at the time of service. There were no water leaks present at the time of service. Call complete."

Near Castle Creek Cove, Round Rock, TX 78681
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 Arrived on site and tested operation. I found evaporator has half frost pattern. I found unit has already had sealed system repair and has dye drier and process stub. Tested pressure and found unit low on refrigerant which is causing cooling issue. Inspected with uv light for leaks and found no dye. Verified dye in system at drier service port. Called tech line and spoke to Butch #7725952042. Instructed customer of findings and due to leak being internal there is no recommended repair at this time. Job complete.

Near Juniper Ridge Loop, Cedar Park, TX 78613
Paul R.

Paul R.

WASHER WHIRLPOOL WTW7500GC0 "Arrived onsite for the washer with the start button not working. Ms stated the unit works fine until she pauses a load and then tries to restart it. She stated the door lock light starts flashing and she has to unplug power to get the unit to work again. I checked stored error codes and found an F5E1, F0E3, F7E8, F2E1, & F5E1. I went over overloading the washer with ms. I ran service test 51 and the unit worked as designed. I ran manual door lock and was able to see the lock fail. I replaced the door latch assembly and tested the unit. The unit works as designed. Call complete."

Near Foxglove Dr, Hutto, TX 78634
Al R.

Al R.

RANGE WHIRLPOOL WFE515S0EB1 Arrived to inspect glass on range damaged.Confirmed the complaint and removed and replaced both inner and outer glass.Reassembled and unit operates as designed.Job complete.

Near Vintage Way, Harker Heights, TX 76548
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "arrived on site to install previously diagnosed and ordered part. Due to the wiring harness at the bottom left corner of the door being damaged as diagnosed at previous service call, I removed and replaced the left FC door and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Longvale Dr, Austin, TX 78729
Robert J.

Robert J.

WASHER MAYTAG MVWB765FW2 Arrived on job for complaints of new noise. Found the stater screw not secured causing noise. Corrected and added thread lock to screw. No leaks detected at time of service.

Near Hanging Oak Cir, Austin, TX 78749
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW4816FW1 "Arrived on site for “unit will not complete wash” complaint. Inspected unit and found actuator error. Removed and replaced actuator. Unit will not come out sense mode. Found both solenoids on valve, with no continuity. Ordering new valve. Bringing control with me, just in case. Shut off water supply, due to leak where hose mounts to valve. Will need to address that issue. ; ordrng 1 W11210459 (valve)"

Near E Howard Ln, Austin, TX 78753
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to replace previously ordered parts. Prior to replacing compressor and evaporator found evaporator fully encased in frost due to defrost failure. Re-tested unit and found controls not registering closed bi-metal even though it’s encased in ice. Verified heater and bi-metal are good. Replaced controls and found issue corrected. All is working properly at this time and no leaks were found at time of service.

Near Eight Oaks Dr, Bastrop, TX 78602
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00

Near Fallen Leaf Ln, Temple, TX 76502
James C.

James C.

REFRIGERATOR LG LSXS26386S/00 "Arrived on site and installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Charged with 5.82oz 134a. Updated software with jig and tested operation. Unit tests good. Job complete"

Near N Winecup Trail, Cedar Park, TX 78613
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived on job for complaints of warm temperature. Found cover in refrigerator cover in ice. Ordered cover and customer will defrost. ; ordrng 1 W10887790 (cover-evap)

Near Jinx Ave, Austin, TX 78745
Wesley P.

Wesley P.

RANGE KITCHENAID KDRS467VSS04 Arrived onnsite and repaired unit switch with a shim. Unit door is closing properly. All checks good.

Near Schulle Ave, Austin, TX 78703
Leonardo C.

Leonardo C.

VENTHOOD KITCHENAID KVUB406GSS00 Arrived on site to test unit. for lights not working. Tested unit found lights not connected to power. Connected lights tested unit working properly at this time. Job complete

Near Bend, OR
Robert J.

Robert J.

DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of rear seal came off. Replaced seal and test dryer.

Near Atlantis, Kyle, TX 78640
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE301LVQ0 Arrived on site to test unit for broiler not working properly Broiler & bake was working properly at this time. Job complete.

Near E Riverside Dr, Austin, TX 78741
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of unit making small ice and melting, found filter needed to be replaced and condenser needed cleaning, I removed the filter and ran diagnostic tests, unit tested good.

Near Syrah Cir, Austin, TX 78738
Lou S.

Lou S.

RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the burner caps and tested all burners. All burners operated as designed. No gas leaks detected during service, job."

Near Gynerium Dr, Austin, TX 78717
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 "Arrived on site for unit building frost under ice bucket, found chute not sealing properly, also found cover mining top hooks to seal off upper ice compartment. Will need to complete repair. No leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 W11126296 (cover-frnt) and 1 WPW10291905 (seal) and 1 WPW10293211 (chute)"

Near Ridgewood Rd, Austin, TX 78746
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4950XW1 "arrived on site to inspect washer not operating. Upon further inspection, the customer advised that the unit is making a clicking noise. Plugged the and attempted to put it in a wash cycle and the unit began to click. I could tell it was the actuator making the noise as it was trying to shift from agitate to spin. I tested the unit in diagnostics showing error code F7E5-shifter fault. Once the test got to agitate, it actuator began to click. I followed the testing procedure for the actuator and found it had no resistance. I removed and replaced the actuator and calibrated the unit. Retested and it operated as designed. No water leaks observed during service, job completed."

Near Abbotsbury Dr, Cedar Park, TX 78613
James C.

James C.

WASHER WHIRLPOOL WTW4855HW1 Arrived on site and tested operation. I found no faults in memory. Ran auto diagnostics and found all functions test good. Tested unit for level and found unit not sitting firmly on all four feet. Corrected issue and ran drain and spin cycle to visually observe spin. Unit operating as designed. Job complete

Near Shearwater Ln, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found freezer fan motor and controls shorted out. Main control, dispenser control, pantry control, and freezer fan motor will need to be replaced to complete repairs. Autho is needed.; ordrng 1 CNOTES (AUTHO ) and 1 W11036562 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10677119 (cntrl-elec)"

Near TX-304, Bastrop, TX 78602
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for customer complaint of dishwasher not moving water. Found sump n motor faulty. Removed and replaced sump n motor. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended.No other issues found. All water connections were dry at time of service."

Near S Strauss St, Robinson, TX 76706
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5000DW2 "arrived on site to inspect washer not operating. Upon further inspection, I found the unit non responsive. I checked voltage at the outlet and got 124V. I removed the console to check voltage at the control and found the control light not on and the control dead. I removed and replaced the main control and calibrated. Placed the unit in diagnostics and tested. Unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Live Oak Cove, Round Rock, TX 78681
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for soap sitting at bottom of tub . Found unit is not getting water . Found valve failed . Replaced valve. No water leaks detected at time of service . Job complete .

Near Robert Wagner Bend, Manor, TX 78653
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW8620HC1 Arrived on site and inspected washer and found cosmetically damaged unit was actually the dryer and called in incorrectly. Washer is in an assisted living community set up in a communal laundry room and

Near Philomena Dr, Kyle, TX 78640
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED8620HC1 Arrived on site and found improper electrical at wall. Advised customer on findings. Dryer is working otherwise.

Near West Ave, Austin, TX 78701
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven having error code F8-E1. Performed diagnostics mode and checked verified fault codes. Tested cooling fan in manual test mode and operating. Removed unit and found wire harness not in correct position (see SD-QuickPic). Corrected wire harness and installed unit. Tested operation, preheated unit to 350°. All tested good."

Near Liberty Hill, TX 78642
Andy  B.

Andy B.

WASHER LG WM3570HWA "Arrived on site for washer leaking. Tested and inspected unit and found unit leaking at bellow. Ordering clamp assembly, 2 hour job, office to schedule. Will also need LG bellow tool. Advised customer to be careful and keep eye on unit in case of water damage. Customer signed waiver. ; ordrng 1 ACA56078801 (CLAMP ASSEMBLY ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (BELLOW TOOL)"

Near Siragusa Dr, Bee Cave, TX 78738
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for unit water line connection. Found fitting was pulled off unit line, was able to un do and reconnect line and tested good. No leaks on site"

Near Blue Ridge Dr, Round Rock, TX 78681
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found customer has defrosted it, it is Disconnected from power source. While disassembling fresh food section found multiple signs of previous failed field repair. Customer states this refrigerator was purchased from Big Lots as a resale item. Found evaporator cover and, fresh food evaporator housing were broken by previous repair attempt. Several screw points were stripped also. Spoke with MS, Refrigerator will need to be researched with whirlpool. Uploaded several pictures.

Near Michelson Ln, New Braunfels, TX 78130
Clif L.

Clif L.

WASHER MAYTAG MHW8200FC0 Arrived on site to diagnose a washing machine that is giving error codes. Tested unit and found exercising and diagnostic caused by soap usage. Advised homeowner on proper soaps to use to prevent issues.

Near Cotton Farm Trl, Volente, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KBRS22ETSS01

Near S 6th St, Austin, TX 78704
James C.

James C.

WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. I found lid lock error and unit not starting cycle. Installed new lid lock and tested. Unit tests good. Job complete

Near Old Spanish Trail, Buchanan Dam, TX 78609
Paul R.

Paul R.

RANGE KITCHENAID KSGB900ESS0 Arrived onsite for the range with the burners to high. I tested all of the open top burners and found them working as designed. Ms stated that after it was originally installed the flames were adjusted. I explained that the low flame would have been adjusted but not the high flame. I found all of the burners responding to the knob settings correctly and working as designed.

Near Diamond Head Cir, Austin, TX 78746
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Arrived on site for refrigerator not dispensing water and gasket torn. Inspected unit and work area. Found right door gasket torn. Tested water dispenser and found no water. Removed water filter and tested, found working. Inspected water housing and found part the engages filter was stuck. Corrected filter housing and tested. All tested good, no water leaks detected."

Near Londonderry Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG540H0ES1 Arrived on site to test unit for valve not sitting straight. Test unit and fond far left knob and valve not sitting straight. Removed valve cover and found loose valve. Secured valve no leaks present job complete.

Near Jupiter Hills Dr, Austin, TX 78747
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to replace evaporator motor in refrigerator. After replacement run test #39 and sensor showed good. No leaks detected at time of service.

Near Cosmos Ln, Driftwood, TX 78619
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for “icemaker not making ice and ice buildup on back wall” complaint. Inspected unit and found icemaker valve leaking. Ordering new valve. No leaks detected, at time of service.; ordrng 1 WPW10279909 (valve-inlt)"

Near Shady Ln, Austin, TX 78721
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Arrived on site for customer complaint of frost build up, I had to form the gasket after doors were reversed, unit tested good."

Near Philomena Dr, Kyle, TX 78640
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WSF26C2EXW01 Arrived to inspect side by side refrigerator with a puddle underneath in the front.Confirmed the complaint and noticed the previously installed tubing was replaced in March of this year was too long for the fitting and was leaking at the joint.I removed the tubing and cut it to fit properly into the fitting and the leaking stopped.All water lines were now dry at the end of service.Job complete.

Near Rosecliff Dr, Georgetown, TX 78633
James C.

James C.

TRASH COMPACTOR GE UCG1680LSS Arrived on site and tested operation. I found that the drawer was stuck shut and the ram is up. I was able to free the drawer and found a loose roller. Secured roller and tested operation. Unit tests good. Job complete

Near Creek Ln, Marble Falls, TX 78654
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for unit not making ice. Found not water in the mold. Tested ice maker and motor wasn’t turning, replaced ice maker, than filled and tested good. No leaks on site"

Near Austin, TX 78722
James C.

James C.

REFRIGERATOR WHIRLPOOL EL88TRRWS03 Arrived on site and tested operation. I found temperature at 58 degrees. Inspected evaporator and found frost pattern is only at the capillary tube input to evaporator. Evaporator no sweating and has oil residue present. Unit will need new evaporator and compressor to repair. ; ordrng 1 CNOTE (2 HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10237328 (compressor) and 1 WPW10455863 (evaporator)

Near Clearwater Dr, Kingsland, TX 78639
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED7590FW1 Arrived on site for “unit shuts off halfway through dry cycle” complaint. Ran cycle and found weak relay on control. Removed and replaced control. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Shady Ln, Austin, TX 78721
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site for oven having residue on glass and outer door (see SD-QuickPic). Inspected unit and work area. Remove residue with dryer racer and found residue to be brown. Found was very movie with dryer racer. Call tech whirlpool line and spoke with Kurt (sr# 7725940566). Found operating normal. All tested good.

Near Dream Catcher Dr, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325SDHB02 Arrived on site for no ice . Ran harvest cycle and unit stopped about a 1/4 way into cycle . Replaced IM and reran harvest cycle . Unit completed cycle . No water leaks detected at time of service . Job complete .

Near Strathaven Pass, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Arrived on site for customer complaint of frost, found the gasket was not formed after the doors were reversed, I formed the gasket, unit tested good."

Near Philomena Dr, Kyle, TX 78640
James C.

James C.

WASHER WHIRLPOOL MVWC415EW2 Arrived on site and ran diagnostics. I found lid lock error but lid lock is functioning properly. Tested lock and switch and found to be good. I found control has failed causing error. Installed new control. Ran calibration and diagnostics. Unit tests good. Job complete

Near E Tate St, Burnet, TX 78611
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite to test unit. Unit not heating. Test unit found open heating element. Will need new element & new board.

Near Javea Dr, Austin, TX 78739
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for customer complaint of dishwasher handle loose. Found door handle missing tightening screw. Removed and replaced door handle. Door now secured to front panel. No other issues found. All water connections were dry at time of service.

Near Rockport St, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS571CIDM00 Arrived on site for no ice and no water condition. Tested unit and water would not flow through filter housing. Found that the filter housing was not properly being depressed by the filter. Reseated and tested. Water dispenser now works and icemaker cycles and fills properly. All water connections are dry.

Near Gabriels Loop, Georgetown, TX 78628
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived onsite for the refrigerator that is only cooling good on the lower shelf and everything gets warmer towards the upper shelf. I found the evaporator fan motor running. I found the evaporator iced up. I found all thermistors good. I started defrosting the unit to further diagnose and found the drain tube restricted. I found the tube completely plugged causing the issue. I also found the clips on the cover broken because of the ice swelling. Need to replace the evaporator cover, defrost the evaporator, and remove the restriction in the drain line. I sealed the drain tube back in place. Ordering WPW10501260 COVER-EVAP. ; ordrng 1 WPW10501260 (COVER-EVAP)"

Near Lazy River Cove, Austin, TX 78730
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW8540FW0 "Arrived on site and found F5E2 error code. Ran a diagnostic cycle and door latch is operating properly. Customer states control panel makes beeping noises randomly. Replaced control panel, no water leaks from connections at time of service, job complete."

Near Cornflower Ct, New Braunfels, TX 78130
Scott  M.

Scott M.

OVEN WHIRLPOOL WFC310S0ES3 Arrived on site for oven light not staying on or can’t get it to turn on . Checked and found switch good . Control relay had failed . Replaced control and light consistently turning on/ off bye door and control. Job complete .

Near Strathaven Pass, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW8540FW0 "Arrived on site and found F5E2 error code. Ran a diagnostic cycle and door latch is operating properly. Customer states control panel makes beeping noises randomly. Replaced control panel, no water leaks from connections at time of service, job complete."

Near Cornflower Ct, New Braunfels, TX 78130
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect dishwasher not washing.Confirmed the complaint and ran diagnostics and motor never powered on.Removed and replaced the pump and motor.Reassembled, tested and unit tested as designed.All water lines were dry at the end of service.Job complete."

Near TX-138, Florence, TX 76527
Lou S.

Lou S.

WASHER MAYTAG MVWB855DC3 "arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise the unit is making. The nit is making a squeaking noise during agitation mode. I placed the unit in diagnostics and tested and the unit operated as designed. I tilted the unit back and checked underneath and found a large amount of gearcase oil on all f ur panels, the drain pump and recirculating pump. I advised the customer of my findings. I removed and replaced the gearcase and clutch and calibrated the unit. Retested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Liberty Oaks Blvd, Cedar Park, TX 78613
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site and inspected washer and found saved error codes F3E2, F8E1, F0E4, F9E2. Found cold and hot water valves are no longer working. Replaced both valves and control board and ran calibration 52 and test cycle 51 and both completed properly. Found waterline on hot water side does not spin freely win tightened. It is not leaking yet but still recommended that it be replaced. No water leaks from connections at time of service, job complete."

Near Coneflower Dr, Kyle, TX 78640
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFE515S0ES2 Arrived on site for “broken oven door” complaint. Inspected unit and found door handle trim broken. Ordering new door handle trim vent.; ordrng 1 WPW10310922 (trim-vent)

Near Middle Fiskville Rd, Austin, TX 78751
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site to test unit for unit not working correctly. Test unit and found upper switch holder stuck in the close position while door opened. Secured switch holder test unit and unit test good job complete.

Near Bluff Springs Rd, Austin, TX 78744
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to replace door. Removed door and went to install new and found black door on hand. Need stainless steel. . Office to schedule appointment when ETA is available.; ordrng 1 LW11026425/STAINLESS (FC DOOR) and 1 SEENOTE (SCH APT)

Near Canadian Springs Dr, Leander, TX 78641
Clif L.

Clif L.

DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose a dryer that will not turn on. Tested unit and found half voltage at wall outlet indicating failed breaker. Homeowner will need electrician to complete repair.

Near Roadrunner Dr, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "arrived on site to inspect refrigerator shelf brackets. Upon further inspection, I found that the RC drawer frame is broken and not supporting the drawers or the glass shelf. I am ordering the frame and support and No water leaks observed during service.; ordrng 1 W10662015 (support) and 1 WPW10423799 (frame)"

Near Comfort St, Cedar Park, TX 78613
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW7000DW1 "Arrived on site for “no water coming into unit” complaint. Inspected unit and found water comes in, just fine. Unit is not draining water. Found drain pump defective. Unit has never been occupied. Customer had been checking unit functionality, in preparation for future tenant. No leaks detected, at time of service."

Near Berkman Dr, Austin, TX 78723
Al R.

Al R.

MICROWAVE KITCHENAID KEMS309BSS01 "Removed and replaced the UI and AM. I got the same error codes, so I called WPTL and spoke with Sterling at whirlpool tech line It was determined that there is a major communication breakdown in the unit.There is possibly a Fuse is blownI Checked voltage at MW No voltage to manager normal caused by fuse at MW AMUnit will need a MW AM and the Oven AMSR 7725939456Codes remained the same after changing the parts.Needs more work; saved tckt"

Near Arrowhead Rd, Georgetown, TX 78633
Arthur B.

Arthur B.

OVEN KITCHENAID KOSE500ESS01 "Arrived onsite for customer complaint of wall oven dropping temperature and not baking properly. When arrived, oven was already preheated to 400F. Used temperature probe and found oven with 10F of displayed temperature. Call WPL Techline Robert SR#7725943097 and advised unit is working as designed. Baked on batch of biscuits @ 350F for 14 mins and found golden brown. Also bake one batch of crecent rolls @325F convection for 12 mins. Batch was golden brown as well. Unit works as designed. No other issues found."

Near FM487, Bartlett, TX 76511
Robert J.

Robert J.

OVEN KITCHENAID KEBC107KSS05 Arrived on job for complaints of no heat. Found tco open. After replacement test operation.

Near Steamboat Crossing, Dripping Springs, TX 78620
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived to inspect dispenser issues.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete.

Near Vintage Way, Harker Heights, TX 76548
Paul R.

Paul R.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site for the dryer not coming on. When I arrived I unplugged power, reconnected after 30 seconds, activated the door switch lever to make sure it was good, and powered on. The unit came on and worked as designed. I tried to wiggle the wall receptacle and couldn’t get the unit to fail. I ran diagnostics and found an F6E3 & F2E1 error. I erased the errors and tested the unit. The unit is working as designed. Call complete."

Near Milagro Dr, Austin, TX 78733
Scott  M.

Scott M.

WASHER MAYTAG MVWB725BW0 "Arrived on site for unit not wanting to start . Only error was du . Found latch would just click but wouldn’t lock . Replaced latch ,unit ran diagnostics cycle complete . All checked normal . No water leaks detected at time of service . Job complete ."

Near Crystal Downs Cove, Austin, TX 78717
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site today and noticed a refrigerator with slow ice production and no LEDs operating. Found failed LED control board and motor error saved for icemaker. Both parts will need to be replaced to complete repairs. No leaks were found at time of service; ordrng 1 W10830288 (cntrl-elec LED)

Near Doering Ln, Austin, TX 78750
Al R.

Al R.

DRYER MAYTAG MEDB765FW0 "Arrived to inspect dryer issues.Mr. explained to me the door pops open during drying cycle.Confirmed the complaint and found the 4 screws holding the door were very loose.I tightened the screws and the door remained closed with only a small blanket inside.Ordering catch and strike for customer 1 W11366436 (STRIKE) and 1 WP3389441 (CATCH )"

Near Vista Ln, Georgetown, TX 78633
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE104DSS0 Arrived on job for complaints of not draining. Found glass in pump. Removed glass and test pump.

Near Mystic Creek Dr, Dripping Springs, TX 78620
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site for no ice. Ran diagnostics unit passed all diagnostic test,found broken wires on grid cutter,removed failed grid cutter,installed new grid cutter.

Near Water Front Ave, Lakeway, TX 78734
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4850HW0 "Arrived on site for loud knocking noise . Found belt broken and wrapped around motor pulley . Replaced belt , couldn’t find any other issues inside dryer . Tested unit , all checked normal. No lint build up at time of service . Job complete."

Near Arthur Vandenburg Way, Manor, TX 78653
Andy  B.

Andy B.

COOKTOP JENN-AIR JEC4536BS00 Arrived on site for cooktop no operations. Tested and inspected unit and found failed controls. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Dasher Dr, Lakeway, TX 78734
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for ice maker periodically working . Found ice build up on evap cover fresh food . Ordering cover , control, evap motor w/ harness . No water leaks detected at time of service . ; ordrng 1 W11087438 (GAP MOTOR W/HARNESS ) and 1 W11188493 (EVAP COVER. ) and 1 WPW10248595 (control)"

Near Plainfield Ct, Pflugerville, TX 78660
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “unresponsive controls” complaint. Inspected unit and found UI to be unresponsive. Ordering new UI, door latch and jumper wire. No leaks detected, at time of service.; ordrng 1 W11028004 (wire) and 1 W11368911 (UI) and 1 WPW10653840 (door latch)"

Near Salem Ln, Austin, TX 78753
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for faulty compressor. Removed failed compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Simmons Rd, Austin, TX 78759
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW75HEFW0 Arrived on site and installed control. UI not needed. All checks good unit is now operating as designed.

Near W Gibson St, Austin, TX 78704
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7500GC0 Arrived onnsite and installed the lid lock assembly. All checks good. Unit is now operating as designed.

Near Buckingham Rd, Austin, TX 78759
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for no ice . Found unit is making ice eraticlyn. Found back evap cover covered in frost . Ordering control dampener ,evap motor w/harness , evap cover. No water leaks detected at time of service . ; ordrng 1 W11087438 (EVAP MOTOR W/HARNESS ) and 1 W11188493 (EVAP COVER ) and 1 WPW10248595 (control)"

Near Brambling Rd, Pflugerville, TX 78660
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for no cool condition. When I arrived the freezer was it -5° in the fresh food section was it 35° and the customer had the controls at the maximum setting. There was no food in the unit. I could not find anything wrong with the unit. Our water connections were dry.

Near Emory Stable Dr, Hutto, TX 78634
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived onsite to install new dishwasher tub and upper rack tracks to dishwasher from prior tech’s diagnosis. Uninstalled dishwasher, removed and replaced upper tracks and dishwasher tub. Reassembled and installed back under cabinet. Tested unit. Unit works as designed. No other issues found. All water connections were dry at time of service."

Near Holiday Creek Ln, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KSSC48QVS06 Arrived on job for complaints of leaks. Found leaking from dispenser. ; ordrng 1 WPW10504458 (door-chute) and 1 WPW10546285 (motor)

Near Tempranillo Way, Austin, TX 78738
Robert J.

Robert J.

WASHER MAYTAG MVWB855DC3 Arrived on job for complaints of no power. Found the console not working. After replacement test operation all functions working properly. No leaks detected at time of service

Near Julieanne Cove, Dripping Springs, TX 78620
Lou S.

Lou S.

DRYER WHIRLPOOL WGD8500DC4 "arrived on site to inspect dryer paint bubbling. Upon further inspection, the customer pointed out two spots on the top panel where the paint is bubbling. It appears it’s a blemish from the manufacturer. The call was placed before the 30 day cosmetic warranty went out. I am ordering the top panel in Chrome Shadow and office to schedule return service. No gas leaks detected during service/no lint observed during service.; ordrng 1 W11051477 (top)"

Near Trailridge Dr, Cedar Park, TX 78613
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE204DSS1 Arrived onsite for the dishwasher that is leaking from underneath. Ms stated the unit leaks at the front left corner of the machine. I tested the unit in diagnostics and there were no stored error codes. The unit complete the cycle and worked as designed. There were no water leaks present any where. I removed the outer door and checked around the dispenser seal and it was good and not leaking. I ran a 2nd test and found a few drops of water coming from under the fill valve area. I removed the removed the valve from the frame and found the valve not leaking and the water coming from somewhere else. I found the seals on the 3rd level rack not sealing properly and the water leak coming from the front left seal on the left side. The rail appears loose. I confirmed that the leaks were coming from the left 3rd level rack bolts. I tightened the bolts and tested the unit. The unit is working as designed and is no longer leaking. Call complete.

Near Running Rope, Austin, TX 78731
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519FS0 "arrived on site to inspect microwave not heating. Upon further inspection, I placed a cup of water inside the unit and turned it on and immediately it began to make a loud humming noise. I stopped testing and removed the cup and found the water still cold. I removed the unit from the wall and removed the cover. I found where the diode was beginning the burn and found the magnetron open. I removed and replaced the magnetron/capacitor/diode and retested and the unit operated as designed. Job completed."

Near Paige Cove, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher not functioning. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. During testing, Using my multimeter, I tested amp inns at the black wire at the junction box. My readings were within manufacturers specifications how on the photos provided. No water leaks observed during service, job completed."

Near Orange Mimosa Ln., Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for water leaking from icemaker compartment. Found icemaker tray warped causing water to leak from one end,removed failed icemaker,installed a new icemaker assembly"

Near Veronese Dr, Austin, TX 78737
Wesley P.

Wesley P.

WASHER WHIRLPOOL CAE2745FQ1 Arrived on site and found unit operating without a drain hose. Ordering a drain hose and clip to repair. ; ordrng 1 356138 (clamp hose) and 1 W11203364 (DRAIN HOSE)

Near Leon St, Austin, TX 78705
Robert J.

Robert J.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on job to replace convection fan motor. After replacement test operation.

Near Driftwood, TX 78619
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to test unit for leaks. Tested unit. Unit was not leveled correctly. Re leveled unit and tested unit for leaks. No leaks at this time. Job complete.

Near Bend, OR
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KSSC48QTS03 Arrived onnsite and repaired unit by replacing main control kit. All previously failing functions corrected themselves. Ice door is closing and water works properly. Advised customer on repair.

Near Exposition Blvd, Austin, TX 78703
Robert J.

Robert J.

VENTHOOD WHIRLPOOL UXL6048YSS Arrived on job for complaints of no fan . Found the plug to the motor loose. Connected plug and test fan speeds.

Near Medlin Creek Loop, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for water leaking. Found ice build up in fill cup to icemaker causing water not to enter fill cup and leak in freeer. Removed ice build up,ran icemaker through a cycle water filled icemaker no leaks found"

Near Bluff Springs Rd, Austin, TX 78744
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to replace damaged panel. Office will contact builder.

Near Harper Park Drive, Austin, TX 78735
Tyler B.

Tyler B.

DISHWASHER GE DDT595SSJ0SS Arrived on site for spray arm and hose replacement. Replaced hose and arm and tested good

Near Rivery Blvd, Georgetown, TX 78628
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not going into wash cycle . Ran diagnostics ,only error code was long fill. Ran diagnostics . Valves and drain are working properly . Checked hose , checked normal . Replaced control , ran calibration and diagnostics . All checked normal . No water leaks detected at time of service . Job complete"

Near Cedarbrook Ct, Austin, TX 78753
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED92HEFW2 "Arrived on site for customer complaint of unit not spinning with heavy loads, I replaced the motor, found electric supply issue with a floating neutral. Called tech line to document. SR # 7725935065"

Near Sandy Point Rd, Wimberley, TX 78676
Paul R.

Paul R.

DISHWASHER MAYTAG MDB8989SHZ0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the cabinet seal. Call complete.

Near Nathan Dr, Austin, TX 78728
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived on site for no cool condition. Unit has a leak in the evaporator coil at the lock ring fitting. In the Lock ring kit I received there is nothing even close to the size lock ring that I need. Plus the gauge to get the proper fitting is not in the kit either. Will need a complete kit to do this repair office located correct.; ordrng 1 2HOURSEALEDSYSTEM. and 1 LOCKRINGTOOLANDKIT.

Near Kenney Fort Crossing, Round Rock, TX 78665
Arthur B.

Arthur B.

DRYER KENMORE 110.7085299 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found thermal fuse no continuity. Removed and replaced fuse. Reassembled and tested. Dryer now works as designed. No gas leaks detected.

Near Bluebonnet Trail, Georgetown, TX 78628
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE515S0ES2 Arrived on site to replace right rear burner. Replaced burner test unit and hot light went off. Turned burner off and light came on and went back off job complete.

Near Violet Ln, Kyle, TX 78640
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG97US0HS00 "arrived on site to inspect cooktop burners not lighting. Upon further inspection, I tested all of the burners and found the left front and rear Ignitors don’t arc. I removed the cooktop and found that both Ignitor wires plugged from the spark module. I reconnected both wires and retested and the unit operates as designed. I contacted the builder and advised of my findings and repairs and also advised that the cooktop is scratched in the bottom right corner near the far right burner knob. The builder advised that he would speak with his supervisor and advise whether or not they were going to buff it out or need the cooktop replaced. No gas leaks detected during service, job completed."

Near Brenham Ln, Leander, TX 78641
James C.

James C.

ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site and found ice bin full but ice slabs thin. Customer stated he has to shut the unit off due to it over filling with ice. I found bin thermistor out range. Called tech line and spoke to David #7725939623. Tested additional components and found water sensor in recirculating pump reading full of water when bin is empty. Installed new pump and found a screw between recirculating pump and drain pump in reservoir and removed the screw. Tested operation and found unit is now working properly. Job complete

Near Plenty Hills, Horseshoe Bay, TX 78657
Clif L.

Clif L.

OVEN WHIRLPOOL WFG520S0FS1 Arrived on site to diagnose a range with a broiler that will not operate. Found broiler igniter not connected to electrical wiring. Wired ignitor properly and tested unit. Found all is functioning properly at this time.

Near Kookaburra Path, Austin, TX 78728
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS01 sr#7725943491 called techline after finding unit in demo mode. Also found panel model did not match oven model. Adjusted to the correct model. Unit is now operating as as designed. Preheated to 350f fan is operating.

Near Lone Mesa, Austin, TX 78759
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Found bad contacts on freezer light switch. Rewired switch properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Cinnamon Teal Ln, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL AFI2538AES4 Arrived on site and inspected refrigerator and Found both fresh food and freezer sections are 65° inspected compressor and found it is hot to the touch and start device is popping every few minutes. Spoke with CS and will set call for sealed system repair But will also bring back a separate start device if all that is needed. Drain tube will have to be replaced as well per whirlpool.; ordrng 1 SEALEDSYSTEM (1HOUR PER CS) and 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W10160407 (compressor) and 1 WPW10197428 (start relay)

Near Heep Run, Buda, TX 78610
Tyler B.

Tyler B.

WASHER MAYTAG MVWC400XW4 "Arrived on site for unit belt screeching, found gearcase was leaking oil and also found shaft bent. Removed and replaced gearcase and tested good. No leaks on site

Near Teravista Club Dr, Round Rock, TX 78665
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL GC3SHEXNS03 Arrived on site for refrigerator still not operating properly and not cooling. Tested and inspected unit. Found that control kit needs to be replaced. No water leaks present at time of service.; ordrng 1 W10823804 (CONTROL KIT)

Near Portobella Dr, Austin, TX 78732
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KSS048FTX00 Arrived on site for alarm beeping noises. The beeping noises is the failing control board in the upper section of the unit. Replaced control kit and operations are normal.

Near W Cimarron Hills Trail, Georgetown, TX 78628
James C.

James C.

ICE MACHINE KITCHENAID KUID508ESS0 Arrived on site and found unit has been removed from installation. Tested operation and found once turned on the on/off light flashing indicating shorted or open bin thermistor. Found bin thermistor unplugged. Plugged in thermistor and turned unit back on and tested operation. Unit now making ice properly and all functions test good. Job complete

Near Florentine, Horseshoe Bay, TX 78657

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