Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Al R.

Al R.

WASHER WHIRLPOOL WTW7000DW0 Arrived to inspect latch error code.Confirmed the complaint and removed and replaced the latch.Reassembled and the unit tested as designed.All water lines were dry at the time of service.Job complete

Near Riverwood Dr, Georgetown, TX 78628
James C.

James C.

DISHWASHER MAYTAG MDB8989SHZ0 Arrived on site and tested operation. Found very little water getting to tub. Removed supply line and found very low pressure. Unit has copper line installed and appears to be pinched. Recommended customer replace with braided steel supply line. Job complete

Near Woodland Park Dr, Marble Falls, TX 78654
Al R.

Al R.

WASHER MAYTAG MVWB850YW0 Arrived to inspect washer with black splatter underneath the unit.I spun the unit and immediately heard the bearing was defective.

Near Canyon Vista Ln, Georgetown, TX 78633
Tyler B.

Tyler B.

WASHER WHIRLPOOL MHW5630HW0 "Arrived to inspect unit with shaking complaint,ran unit and found to be spinning true found. Rear slightly bouncy replaced rear socks and tested good."

Near Corbin Way, Cedar Park, TX 78613
James C.

James C.

MICROWAVE FRIGIDAIRE FGMV176NTF Arrived on site and installed new door. Found turn table not rotating. Inspected and found shaft from motor has melted and is stuck in turn table coupler. Unit will need both to repair; ordrng 1 5304509440 (TT MOTOR) and 1 5304509622 (TT COUPLER)

Near Contour Dr, Marble Falls, TX 78654
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived to inspect unit with light not working, found socket missing . Installed socked and build and now functional"

Near Hillery Cove, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED8500DC3 "Arrived on site for washer that would not start. Inspected unit and work area. When plugging in the unit the lights on the user interface with flash intermittently and cut power. The lights would repeatedly come back on and flicker and turn off again. Tested voltage going to the User interface and found 5.16v dc going to the console. Replaced console and found and F6 E3 (ACU cannot year UI), F4 E3 (restricted air flow), F4 E4 (L2 line voltage error), and F4 E2 (heater 2 failure) error codes. Checked heater, fuse, and thermal cut off and found all to be good. I test the unit in diagnostics and the unit ran as designed (spin, heated, and vented air). I did notice their vent hose had been kinked due to where it was placed on the wall. Fixed the vent hose but advised customer that they may have an issue with their vents being clogged up if they get any further error codes about AF or check vent.

Near Sinclair Dr, Lorena, TX 76655
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for microwave door squeaking when opening and closing. Inspected unit and work area. Tested door operation and found door pin bent causing failure. Removed failed door and installed new. Tested door and heating operation. All tested good.

Near Brenham Pass, Georgetown, TX 78633
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH78019HZ1 "arrived on site to install previously diagnosed and ordered part. Per techlines recommendations, previous tech was provided a part number to replace the microwave door and I found that the part number provided was the wrong part number. The door I arrived with has white trim and the stainless trim is needed. I contacted Techline and spoke to Kathy and advised of the situation. Kathy documented the issue and provided a new file number #7726928542.l.; ordrng 1 W11188093 (DOOR/MW)"

Near Belgian Bend, Cedar Park, TX 78613
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL DU915PWSS0 "Arrived onsite for customer complaint of dishwasher not coming on and buttons not responding. Upon testing, found UI panel shorted. Removed and replaced UI assembly, reassembled and tested unit. Unit now works as designed. No other issues found. All water connections were dry at time of service."

Near Bedrock Dr, Killeen, TX 76542
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived to inspect dishwasher not dispensing properly.Ran diagnostics test mode and unit dispenser opened during cycle.I reset the control at the end of the diagnostics test mode.All aspects of the unit work properly.All water lines were dry at the time of service.Job complete

Near Cliffbrake Way, Georgetown, TX 78626
Kevin B.

Kevin B.

WASHER ROPER RTW4640YQ1 "Arrived on site and found errors Basket speed fault, motor unable to reach target rpm, found actuator had failed. After repair discussed correct loading procedure, correct amount of detergent use. No water leaks from connections at time of service, job complete"

Near Vintage Stave Rd, Austin, TX 78748
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for the refrigerator that has ice build up in the RC and the deli drawer is not closing. I found the RC evaporator completely frozen over. I checked all thermistors and they passed. I ran a forced defrost and the FC heater is working as designed. The 3 way valve appears to be working correctly. Need to replace the UI and the evaporator motor harness and possibly seal the drain tube.

Near James Ryan Way, Austin, TX 78730
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site for dishwasher not cleaning dishes properly. Checked for error codes and found none. Ran diagnostics cycled and all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Creekview Dr, Round Rock, TX 78681
Andy  B.

Andy B.

WASHER MAYTAG MVWB835DW4 Arrived on site for washer dripping into unit. Tested and inspected unit and found failed water valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Lathrop Ave, Pflugerville, TX 78660
Al R.

Al R.

WASHER LG WM4270HVA /01 Arrived to inspect front load washer not draining.Confirmed the complaint and removed and replaced it

Near Shannon Ln, Georgetown, TX 78628
James C.

James C.

WASHER MAYTAG MVWB765FW3 "Arrived on site and tested operation. Found control skipping steps in diagnostics and had to place into diagnostics 3 times to get functions other that testing cycle. Manually tested agitation and spin and found during agitation the gear case is popping and grinding. Also found a grinding noise while in spin. Found oil leaking from gear case indicating failure. Also found agitator cracked at bolt. Unit will need new control, agitator, gear case, rotor, stator and clutch to repair. ; ordrng 1 W11195970 (cntrl-elec)"

Near E Wildflower Blvd, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL MVWB765FW0 "Arrived on site to install previous diagnosed part. Removed failed gearcase and installed new. Performed diagnostics mode and ran calibration cycle. Performed automatic test mode and monitored operation. All tested good, no water leaks detected."

Near Fox Home Ln, Georgetown, TX 78633
Clif L.

Clif L.

WASHER LG WM8100HWA arrived on site to diagnose a washing machine is not draining. Found impeller broken off of drain pump assembly. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near NE Inner Loop, Georgetown, TX 78626
Wesley P.

Wesley P.

DISHWASHER FRIGIDAIRE LFBD2409LB0B Arrived onnsite and found unit breaker tripped. Advised customer onncause and tested. All checks good.

Near Claywood Dr, Austin, TX 78753
Richard P.

Richard P.

OVEN WHIRLPOOL WFE525S0HS0 Arrived onsite for the oven temperature off. Ran diagnostics and found no issues with the oven. Explained to customer that oven temperature fluctuates from low to high . Customer had no complaints of food burning or being undercook. No issues found. Complete

Near Graymont Dr, Austin, TX 78754
Clif L.

Clif L.

WASHER LG WM8100HWA arrived on site to diagnose a washing machine is not draining. Found impeller broken off of drain pump assembly. Replaced drain pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near NE Inner Loop, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GD5NVAXSB01 Arrived on site for dispenser issues found damaged wire causing dispenser to work off and on door

Near Brecourt Manor Way, Austin, TX 78739
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL GSS26C5XXY02 "Arrived on site to diagnose icemaker not producing ice. Performed diagnostics starting at icemaker. Found 2 layers of cubes causing shaft to stick and break. Replaced icemaker to resolve. Upon new install was not able to get the icemaker to cycle properly. Optical eye was reading that ice bucket was in and not full, but not sending voltage to trigger a fill. Replaced emitter and receiver. Unit filed immediately on reinstall. All is now working as designed. Call complete."

Near Los Alamos Ct, Round Rock, TX 78665
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to replace control board, per last visit we replaced the control board and retested. Light turned on,Passed all tests. Complete"

Near Goldilocks Ln, Manchaca, TX 78652
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL JDB8910AWS "Arrived on site to test dishwasher, upon inspection we found the front panel had been placed off the clips and not making contact with buttons. Clicked in panel and retested. Complete"

Near W 5th St, Austin, TX 78703
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBSN608ESS00 Arrived on job for freezer lights not turning on. Upon inspection we found that one of the light modules had broken. Replaced faulty module and tested lights. Everything is working properly. Complete.

Near Beaver Ln, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

DISHWASHER GE PDT750SSF2SS "Arrived on site for dishwasher not draining. Inspected unit and work area. Found standing water in unit. Checked drain line and ran snake through to check for blockage, none found. Performed diagnostics mode and found fault F128 for rinse aid container empty. Activated drain pump and found rattling in drain pump, possible debris or broken impeller. Due to style of pump it is in closed and not able to open with out replacing. Was able to get water to drain but do recommend to replace. S

Near Dove Hollow Trail, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519CS1 Arrived on site for microwave not starting. Performed diagnostics and tested door switches. Found all door switches tested good. Tested door operation and found interlocks at fault.Removed failed interlock assembly and installed new. Tested door and heating operation. All tested good.

Near Kickapoo Creek Ln, Georgetown, TX 78633
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived onsite for the refrigerator with a no ice condition. I ran service test 44 and the ice maker motor never ran and it timed out. I found the black power supply wire to the ice maker broken at the bottom of the door. The door will need to be replaced. Ordering LW11089011 DOR-FIP.; ordrng 1 LW11089011 (DOR-FIP)

Near Hare Trail, Austin, TX 78726
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of warm temperature in freezer. Found compressor working with no fan in freezer running. Ran test #4 and both fans working in test mode. Replaced control and UI. No leaks detected at time of service.

Near Hawthorne Loop, Driftwood, TX 78619
Wesley P.

Wesley P.

MICROWAVE KENMORE 790.8037331 Arrived onnsite and found unit interior covered with grease form heavy use. Several areas indicating cause of short.

Near Bell Ave, Austin, TX 78759
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived to inspect no ice situation.Confirmed the complaint and tried to jump the ice maker and ice maker was defective.Removed and replaced the ice maker and unit now works as designed.All water lines were dry at the time of service.Customer satisfied.Job complete

Near Blazing Star Dr, Georgetown, TX 78633
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF550CDHZ02 Arrived on site to install previously diagnosed parts. Replaced water reservoir and filter head. Tested unit and unit worked as designed. Call complete.

Near Farm to Market 2410, Belton, TX 76513
Richard P.

Richard P.

OVEN JENN-AIR JJW2730WS02 Arrived onsite for the oven cooling fan making a buzzing noise. During testing found that the lower blower was causing the noise. Replaced blower and oven tested good.Complete

Near Mountain View Rd, Austin, TX 78703
Clif L.

Clif L.

DISHWASHER JENN-AIR JDB1250AWP Arrived on site to diagnose a dishwasher that is not cycling properly. Found debris binding wash impeller from turning. Cleaned all debris from pump and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Sand Hills Cove, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG525S0HZ1 Arrived on site to test unit for door not closing. Found broken hinge. Replaced hinge test unit and unit test good job complete.

Near Mariscan St, Manchaca, TX 78652
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE204ESS3 Arrived on job for complaints of no water. Found water good wash motor not working. ; ordrng 1 WPW10605058 (pump&motor)

Near Davenport Divide Rd, Austin, TX 78738
Andy  B.

Andy B.

OVEN WHIRLPOOL WFC310S0ES3 Arrived on site for range oven not heating. Tested and inspected unit and found failed failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Paul R.

Paul R.

DISHWASHER KITCHENAID KDPM354GPS0 Arrived onsite for the dishwasher that’s not starting. I found the unit powering on and setting idle and just blinging. Like it didn’t recognize that the door was closed. I found the actuator on the door switch broken. I replaced the door switch and tested the unit. I had the same results. I tested the door switch and the harness to the control and found it good. The control does not recognize the door being shut and will need to be replaced. Ordering W11120156 CNTRL-ELEC.; ordrng 1 W11120156 (CNTRL-ELEC)

Near Ledge Mountain Dr, Austin, TX 78731
David  Z.

David Z.

MICROWAVE KITCHENAID KMHS120ESS8 "Arrived on site to install previously diagnosed parts. Checked unit to see if fan speed was changing, and was able to certify that fan speed and sound are actually changing, and unit is not locked on high. Customer advised me that this was still louder then it used to be, but did hear the volume levels drop.

Near Alton Pl, Round Rock, TX 78665
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE204GPS0 Arrived onnsite and found unit leveled and operating as designed. Advised customer on use and care and made adjustment for customer.

Near Bedstraw Dr, Pflugerville, TX 78660
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Mockingbird Dr, Round Rock, TX 78681
David  Z.

David Z.

DRYER WHIRLPOOL WED4815EW1 Arrived on site to diagnose a dryer that had a timer not advancing. Customer informed me at one point unit had run all night. Tested unit and found timer was not moving at all. Verified internal failure on timer. Replaced timer and retested. Visually observed timer clicking down and moving as designed. All is now working as designed. Called safety team and reported findings. Call complete.

Near Sosa Cove, Round Rock, TX 78665
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to replace control board, per last visit we replaced the control board and retested. Light turned on,Passed all tests. Complete"

Near Goldilocks Ln, Manchaca, TX 78652
Jonathan M.

Jonathan M.

OVEN KITCHENAID KODE500ESS02 Arrived on site to install previously diagnosed parts. Replaced both controls and the console. Tested unit and unit worked as designed. Call complete.

Near Las Lomas Ct, Temple, TX 76502
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer tearing close. Performed diagnostics mode and checked for fault codes and found none. Checked basket and washer plate for rough edges, none found. Ran automatic test cycle and monitored operation. Found customer mostly using deep water wash for some delicate fabrics. Spoke with customer on on cycles and the difference between cycles. Called Whirlpool tech support and spoke with Dave (SR# 7726932211)."

Near Davis Mountain Cir, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER AMANA ADB1400AGW0 "arrived on site to inspect dishwasher not dispensing rinse aid. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing with the outer doo panel off in order to view the dispenser. The unit dispenser door opened as designed, but the rinse aid never dispensed. I contacted Techline and spoke to JK and advised of my findings. JK advised to replace the control since the dispenser door is opening we know there is continuity in the wiring harness. I advised the customer of my findings and recommendations.

Near Ridgewood Dr, Leander, TX 78641
Scott  M.

Scott M.

DRYER MAYTAG MEDB765FC0 "Arrived on site for sensor dry shutting unit . Checked outlet thermistor , and moister sensor and harnesses checked normal . Replaced control, tested unit all checked normal. Job complete . No lint build up at time of service . Job complete ."

Near Walter Vaughn Dr, Manor, TX 78653
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived on site and advised customer on filter placement and air filter. Also answered other use and care questions with demonstrations. All checks good. Customer instruct.

Near Pinecrest Dr, Austin, TX 78757
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHV0 arrived on site to test unit for leaking. Found unit leaking from housing. Ordering new Housing W10873429 and flat gasket WP8531743; ordrng 1 W10873429 (HOUSING ) and 1 WP8531743 (GASKET FLAT )

Near Summer Pointe, Buda, TX 78610
David  Z.

David Z.

OVEN KITCHENAID KODE507ESS04 Arrived onsite to install previously diagnosed parts. Installed new door glass and inner glass. Reassembled unit and confirmed function. Door is sealing smoothly. All is working as designed. Call complete.

Near Overton Pass, Austin, TX 78729
Richard P.

Richard P.

DISHWASHER IKEA IUD8555DX3 Arrived onsite for the dishwasher leaking water. During testing found that the pump motor hose was broken. Replaced sump and pump and dishwasher tested good and no leaks detected. Complete

Near Avenue H, Austin, TX 78751
Robert J.

Robert J.

DRYER WHIRLPOOL WED5620HW0 Arrived on job to replace parts previously ordered. After replacement of console test operation. Dryer working properly.

Near Leadtree Loop, , TX 78610
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOCA7EC0HZ01 Arrived to inspect unit with console turning off at random times. Ran diagnostics and found communication errors. Unit will need console to complete ; ordrng 1 W11428588 (CONSOLE)

Near Lavon Bend, Austin, TX 78717
Clif L.

Clif L.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to diagnose an oven that is not heating. Tested unit and found power cord has plug installed on end, and was not fully installed into outlet behind oven. Reset plugged in proper position and tested unit. Found all is functioning properly at this time."

Near Meadow Wood Cv, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ "Arrived on site to replace stops on the dishwasher, replaced stops and retested. Complete"

Near Longhorn Skyway, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived onsite for customer complaint of dishwasher leaking water from underneath. When arrived, dishwasher was running. Upon inspection, found diverted housing wet and has small drip. Sump and motor assembly will need to be replaced

Near Rita Bend Rd, Salado, TX 76571
David  Z.

David Z.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on site to diagnose issue with door closing. Found Left hand RC door mullion was disconnected from the top retainer, and screw in center section was loose. Removed screw and reattached / reseated mullion. Door now opens and closes as normal. Didn’t see any evidence of cracks or broken tabs on mullion, but if retaining tab is rounded then door will have to be replaced. Call complete."

Near Tamarack Trail, Austin, TX 78727
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for washer that would not start a cycle after going through a fill. Inspected unit and work area. Placed unit in diagnostic mode and found an F7 E5 (shifter fault) and F8 E1 (long/no fill). Inspected unit and found no hot water connection on the hot valve. Unit was placed on a cool cycle and could not draw hot water. Turned water temperature down to tap cold and tested unit. Unit began to run a normal cycle. The unit filled, agitated, and began to fill and agitate more. I placed the unit into a manual test and was able to lock the lid. I tested the spin and agitation several times with no shifter issues. Unit worked as designed. Call complete."

Near N Goddard St, Mart, TX 76664
Andy  B.

Andy B.

DRYER MAYTAG MEDC465HW0 Arrived on site to install previously diagnosed parts. Found that lint vent was rubbing on blower wheel. Made adjustments and added padding. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Tammi Ln, Taylor, TX 76574
Lou S.

Lou S.

WASHER MAYTAG MHWE950WW02 "arrived on site to inspect washer noises during agitation. Upon further inspection, I placed the unit in diagnostics showing error code F21-long drain. Continued with testing and the unit operated as designed. Customer advised that the unit made a whistling noise during agitation. I retested the unit and it continued to operate as designed but this time it made the whistling or squeaking noise the customer described. Due to the error code, I checked the drain pump and found it clean with minimal sludge/slime debris. I advised the customer that due to the noise coming from in between the basket and tub, the tub assembly would have to be replaced.

Near Valle Verde Dr, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site and inspected refrigerator and found condensation on the interior of the fresh food section, took one picture. Inspected gasket and found it is not making contact on the bottom of the door. Added silicone between liner and outer cabinet and heated door gasket and it is now sealing properly. No water leaks from connections at time of service, job complete"

Near Bastrop Hwy, Austin, TX 78741
Leonardo C.

Leonardo C.

RANGE JENN-AIR JGRP436WP02 "Arrived on site to replace console per last tech, replaced console and tested with no problems. Complete"

Near Cedar Park Dr, West Lake Hills, TX 78746
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for the dishwasher that’s not working again, thinks it’s the heating element. The customer stated this was not what they said was wrong. They stated the unit is not washing the dishes and the detergent is left sitting in the silverware holder. I found an F4E3 and F7E1 error. I found the pump not running with voltage to it..; ordrng 1 W11025157 (PUMP&MOTOR)"

Near Crestway Dr, Austin, TX 78731
Arthur B.

Arthur B.

RANGE WHIRLPOOL WFE550S0HZ1 "Arrived onsite for tenant complaint of range oven overheating. Tested unit and found bake relay not closing. Removed and replaced oven control, reassembled and tested. Unit now work as designed. No other issues found."

Near Hitchrock Dr, Killeen, TX 76549
Jonathan  S.

Jonathan S.

OVEN JENN-AIR JJW2830DS01 "Arrived on site for double oven ha in error code F2-E1. Attempted to perform diagnostics mode and found left side of control panel not responding. Powered unit off and gained access to control. Checked connectors J4 through J7, disconnected and reconnected. Powered unit on and found found failed control panel. Removed failed control panel and installed new. Performed diagnostics mode and checked fault code history, no errors. Tested key pad and all other operations. All tested good."

Near Gabriel Woods Dr, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite to replace parts previously ordered. Replaced control board and tested icemaker everything is working properly. No leaks detected.

Near White Water Rd, New Braunfels, TX 78132
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in freezer caused by control boards not activating auto defrost. Called tech line and spoke with. J.K.. He advised to change main control and user interface as heater and thermostat checks go through diagnostics. Replaced both parts and tested unit. Found all is functioning properly at this time. Homeowner signed defrost waiver and will manually thaw the unit.File# 7726931977

Near Sarazen Loop S, Georgetown, TX 78628
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven error codes. Upon further inspection, customer advised that the first time they tried to use the oven an error code came on regarding the fan. I placed the unit in diagnostics and checked error codes and found F6E4 and F8E0. I cycled the power to the unit and cleared the codes and tested the fan on high and low speeds while testing voltage at the control. Both speeds provided 125V. When I began to test high speed, I couldn’t hear the fan blowing. I found a zip tie in the fan blades blocking the fan from blowing. I removed the debris and retested and the fan is operating as designed. Due to the F6E4 error code, I followed the tech sheet and removed and replaced the main ACU. Retested and the unit is operating as designed. I provided the customer with the number to the Connect team- 866-333-4591 and advised them to connect to the WiFi in order to receive updates to software. Job completed."

Near Bradley Ranch Rd, Leander, TX 78628
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site and inspected range and found it will not start a bake or broil cycle, interior light will not turn on. All cooktop elements are working properly. Inspected incoming power and found it is correct, broil element, bake element, and fuse all check good. Will need to replace control board to correct issue; ordrng 1 W11122560 (cntrl-elec)"

Near Bastrop Hwy, Austin, TX 78741
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH53521HZ4 "Arrived on site for customer complaint of vent fan not exhausting outside, I flipped around blower fan motor, unit tested good."

Near Medio Cv, Austin, TX 78738
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for the dishwasher not cleaning good. Upon inspection found that there was food inside the dishwasher and filter and rinse aid is not being used. Which causing the issue of not cleaning well. Advise customer to rinse all dishes off before putting into dishwasher. All dishes must be food debris free. Advised customer to use rinse aid. Complete

Near Tonkawa Trail, Austin, TX 78756
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for refrigerator not making ice. Cycled ice maker and ice maker cycled. Performed water fill tested and ice maker did not fill, found frozen water tube going to ice maker. Checked voltage for water fill tube heater and found proper voltage. Will need to replace water fill tube and heat to complete repairs. No water leaks present at time of service.

Near Daylily Cove, Pflugerville, TX 78660
Robert J.

Robert J.

OVEN KITCHENAID KEBS207BSS01 Arrived on job for oven temperature issues. Ovens working but need calibration. Calibrated ovens .

Near Serene Hilltop Cir, Austin, TX 78738
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSC24C8EYY01 "Arrived onsite for the refrigerator with a no cool condition. I found the sealed system components working and the RC barely cooling. I found the old style aluminum evaporator in the RC and it is very pitted. I suspect the coil to be leaking refrigerant. The compressor and coil will need to be replaced. Ordering the compressor, RC evaporator, UV drier, and service tap. Sending routing a message to weigh the call for 3 hours and RS.; ordrng 1 W10309988 (COMPRESSOR) and 1 W10913906 (COUPLER) and 1 WPW10143759 (DRIER-UV) and 1 WPW10643261 (EVAPORATOR)"

Near FM2769, Austin, TX 78726
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onnsite and replaced valve and housing without changing poor flow to dispenser. No kinks. Good flow at wall and full ice. Ordering resevoir. All else checks good. ; ordrng 1 W11269264 (WATER RESEVOIR)

Near Glorious Ln, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL ET1CHMXKQ02 Arrived on job for complaints of leaks in refrigerator. Found the defrost drain blocked. Removed ice and test drain. No additional leaks detected.

Near Rustic Oak Ln, Austin, TX 78748
Jacob S.

Jacob S.

WASHER WHIRLPOOL CAE2745FQ0 Arrived onsite to replace drain motor. Replaced drain motor and lid lock. Tested unit. Unit test good. No leaks present. Job complete. S

Near State Park Rd, Lockhart, TX 78644
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and repaired leak. No parts needed. All checks good. Unit is now operating as designed. Advised customer on status.

Near Pinecrest Dr, Austin, TX 78757
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to test unit for flames to high on burners. Turned flames down by adjusting flames test unit and unit test good job complete.

Near Flying Orchid Dr, San Marcos, TX 78666
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW8500DW4 Arrived on site to install previously diagnosed part. Upon lifting unit found stator was rubbing on plastic try under washer creating noise. Removed tray and lifted unit feet. Tested unit after doing so and all operations are normal. Plastic tray had holes from unit rubbing and would not stop any water. Advised customer to replace tray with one that sits more flat so that it would not rub in the future. No water leaks present at time of service.

Near Hat Bender Loop, Round Rock, TX 78664
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived to inspect unit not igniting. Found no ignition, removed and replaced the spark module and tested good"

Near Betulla Dr, Austin, TX 78717
Arthur B.

Arthur B.

RANGE KITCHENAID KFED500ESS02 Arrived onsite for customer complaint of double slide in oven upper light not working. Removed back panel and tabs on socket broke. Removed and replaced socket. Reassembled. Light now comes on as designed. No other issues found.

Near Janelle Dr, Killeen, TX 76549
David  Z.

David Z.

DRYER WHIRLPOOL WED4616FW0 "Arrived on site to diagnose dryer now drying / heating. On arrival unit was moved to maintenance building and a new cord was installed. Ran unit and performed diagnostics. Found unit was both spinning and heating. Tested temps found temps reaching 180 degrees, unit heating properly. Unit likely had a loose connection or bad power in Apartment. All is now working as designed. Call complete."

Near N A W Grimes Blvd, Round Rock, TX 78664
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL JS42PPDUDB01 Arrived on job for complaints of not cooling. Found the control not working will not power up. After replacement test operation. Refrigerator display works and compressor running.

Near Black Wolf Run, Austin, TX 78738
James C.

James C.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. Found no response from control and control light just flashing. Installed new control and tested operation. Unit tests good. Job complete

Near Mary Margaret Rd, Burnet, TX 78611
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 Arrived on site for a refrigerator that was not dispense ice. Inspected unit and work area. Customer advised that they had a repair done recently from another repair company through Lowe’s and it hadn’t dispensed ice since. Ran an ice dispenser test and could not hear motor running. Removed icemaker assembly and motor and found a wire connector for the motor off the motor connector. Placed wire connection onto the motor and unit ran as designed. Call complete.

Near Dandridge Dr, Temple, TX 76502
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL GW397LXUS06 "Arrived on site to test unit for no operation, upon. Inspection we found the glow ignitor has not been glowing or getting the required amps to start gas,replaced ignitor and retested, oven heated, flames checked out

Near N San Marcos St, Buda, TX 78610
James C.

James C.

WASHER WHIRLPOOL WTW7300DW0 "Arrived on site and installed new gear case, wash plate and valve. Tested operation and found unit working properly. Job complete"

Near Magnolia Ln, Cottonwood Shores, TX 78657
Paul R.

Paul R.

WASHER AMANA NTW4516FW3 Arrived onsite for the washer that is shaking and vibrating badly. I found the washer out of level and the leveling feet screwed all the way in with the weight not distributed correctly. I adjusted the feet out and leveled the washer. I ran a calibration and tested the unit in high speed spin. The unit vibrates but does not walk across the floor. I checked for stored error codes and there were none. I tested the unit in a rinse and spin cycle with towels and the unit worked as designed and didn’t walk across the floor. Call complete.

Near Shepherd Mountain Cove, Austin, TX 78730
Kevin B.

Kevin B.

DRYER MAYTAG MEDC465HW0 "Arrived on site and found timer is not moving properly, after replacing also found no airflow through lint screen, removed vent connection from rear of dryer and airflow has returned, recommended to customer that Vent to exterior be cleaned before dryer is used again. Job complete"

Near Pinehurst Dr, Austin, TX 78747
Paul R.

Paul R.

VENTHOOD WHIRLPOOL UXT5430ADB Arrived onsite for the vent hood that doesn’t seem to pull enough air. I tested the unit and found it working as designed. I went over questions the customer had and answered them. I advised having a plumber shorten the stub out behind the range to allow the unit to get moved closer to the wall.

Near Finley Dr, Austin, TX 78731
Al R.

Al R.

DRYER WHIRLPOOL WED5620HW0 Arrived to inspect frotload dryer not heating.Confirmed the complaint and disassembled and and found the element was defective.Removed and replaced it.

Near E 6th Ave, Belton, TX 76513
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site for washer that would not start a cycle. Inspected unit and work area. Placed unit in diagnostics mode and found an F8 E1 (no fill/long fill) error code. Unit was on hot water and found hot water valve turned off. Turned hot water valve back on and tested unit in a regular cycle. Tested unit in warm and hot water settings and unit worked as designed. Call complete.

Near E Young Ave, TRLR 163, Temple, TX 76501
Al R.

Al R.

DRYER AMANA NED4655EW1 Arrived to inspect dryer not working. Confirmed the complaint and found the door switch was broken. Removed and replaced it. Reassembled and unit tested as designed.Customer satisfied Job complete

Near Co Rd 211, Florence, TX 76527
Robert J.

Robert J.

WASHER WHIRLPOOL CHW9150GW1 Arrived on job for commercial washer having f25 error codes. We replaced control board reset the error code and ran a drain and spin to test functionality. Everything working properly. Complete.

Near I-35, Kansas City, MO 64105
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site to replace valves, replaced valves and retested, no leaks detected. Complete"

Near Dayridge Dr, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Arrived on site for no ice. Forced a harvest icemaker root running through a forced harvest diagnosed faulty icemaker. Installed an updated icemaker,powered unit on icemaker ran through a cycle and filled with water.

Near Aria Loop, Austin, TX 78736
Paul R.

Paul R.

MICROWAVE KITCHENAID KEMS308SSS02 Arrived onsite for the microwave/oven to replace the previous diagnosed parts. I replaced the turntable motor and tested the unit. The unit is working as designed. Call complete.

Near Backtrail Dr, Austin, TX 78731
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL GT2SHMXMS01 Arrived on site for water dripping in fresh food compartment . Found drain in freezer clogged . Steamed out drain . Unit is now draining properly now . Nonwater leaks detected at time of service .

Near Perry Ln, Austin, TX 78731
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FC3 Arrived on site and found unit UI panel going out. Replaced. All checks good. Unit is now operating as designed.

Near Rubio Ave, Round Rock, TX 78664
Al R.

Al R.

WASHER WHIRLPOOL WTW7000DW4 Arrived to inspect washer with clacking noise.Ran diagnostics test mode and noticed the wash plate was defective.Removed and replaced it.Reassembled and unit tested as designed with no error codes.All water lines were dry at the time of service.Job complete

Near S Summercrest Loop, Round Rock, TX 78681
Wesley P.

Wesley P.

WASHER MAYTAG MHW5630HC0 Arrived onnsite and replaced acu to repair break problem. Unit is now operating as designed. Advised customer on repair.

Near Dana Dr, Hutto, TX 78634
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED4815EW1 "Arrived to inspect unit not heating. Found correct voltage. Removed panel found hi limit open, and vent damaged, advised a new vent hose and a vent cleaning to complete issues from repeating"

Near Rountree Ranch Ln, Austin, TX 78717
Clif L.

Clif L.

WASHER MAYTAG MVWC565FW1 Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found center pulley mounting nut has come off. Re-installed nut and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Farm to Market 535, Smithville, TX 78957
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for unit saying cooling off. Tested unit. Found cooling issue was that the lock and filter reset button had been switched to off. Turned cooling back on. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for customer complaint of SxS dual evaporator refrigerator not cooling both sections. Removed FC evaporator cover and found faint frost pattern. Placed gauges on system and found high side @350psi and low side @ 5psi. Called WPL Techline Mark SR7726922713 and advised possible air or containment in system. Advised to evacuate refrigerant and put in deep vacuum and recharge. Vacuumed unit down for about 20 mins. Charged unit with 5.3oz of R134a refrigerant. Ran test 4 and found good frost pattern on both evaporators. Pressure were normal on both high and low side. No other issues found. All water connections were dry at time of service.

Near Wolverine Trail, Temple, TX 76502
James C.

James C.

WASHER LG WM3360HVCA Arrived on site and tested operation. Found drain pump will run for approximately 30 seconds before draining any water and sometimes will work correctly on first try. U it has a failing drain pump.

Near Hedgerow Ln, Liberty Hill, TX 78642
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for scratches on unit. Found scratches. Used touch up paint on unit. Job complete

Near Guadalupe St, Austin, TX 78701
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for refrigerator water in RC and too cold. Upon arrival customer informed that they don’t want RC cool issue addressed, only water in RC. Tested and inspected unit and found failed drain tube. .; ordrng 1 W11252097 (extension)"

Near Cheyenne Ln, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR LG LFX28968ST/04 Arrived onsite for the refrigerator not making ice at all and the bin is empty. When I arrived I found the bin full and mr stated the unit started working again. Mr stated that he saw the unit try to harvest and the tray was making a popping sound and would go back to the home position. I suspect a cube had caused the issue and it cleared itself. The unit is working as designed at this time and the temps of the RC and FC are correct. Call complete.

Near Birchbark Trail, Austin, TX 78750
Tyler B.

Tyler B.

WINE COOLER WHIRLPOOL WUB50X24HZ00 "Arrived to inspect unit with ice in back and door issue, found unit pushed too far back in counter. No issue with door, found back frozen over due to defrost failure. Unit win need thermistors and possibly control to repair. Powered off unit ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11263884 (thermistor) and 1 W11369453 (CONTROL) and 1 W11371615 (HEATER KIT)"

Near Ilex Dr, Austin, TX 78717
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW0 "Arrived on site for customer complaint of unit making loud noise and leaking, found gearcase leaking oil and water out of main seal.

Near Ellis Rd, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GI6FDRXXY07 "Arrived on site for ice issues. Found icemaker running through a double fill,installed a new icemaker tested icemaker unit working as designed."

Near Cove Creek Dr, Spicewood, TX 78669
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSRP25FSSS00 "Arrived on site to diagnose icemaker not producing ice. Found error light blinking on optical eye board. Attempted to jump icemaker and got no response. Icemaker appears to be dead mid cycle. Installed new icemaker. FC not cold enough to allow unit to run, but error light is now off. Advised to allow up to 24 hours for unit to produce.

Near Balcones Woods Dr, Austin, TX 78759
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTM404ESS1 "Arrived on site for customer complaint of unit leaking, found leak coming from motor/sump assembly, I replaced faulty part, unit tested good.

Near Johnson Way, Spicewood, TX 78669
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH32519CS2 Arrived to inspect microwave not working.Customer advised her sister had pans near the outlet which unplugged the unit.Tested the unit and unit tested as designed.

Near Rosewood Ct, Round Rock, TX 78664
Al R.

Al R.

WASHER GE GUD27ESSM0WW

Near TX-138, Florence, TX 76527
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site to replace hv transformer, replaced hv transformer and retested, tests all passed. Complete"

Near Pin Brush Dr, Austin, TX 78748
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW4800BQ0 Arrived onsite for unit not spin cycle. Tested unit. Found that shift actuator was bad and control board was not communicating. Replaced control board and shift actuator. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Davis Ln, Austin, TX 78749
Lou S.

Lou S.

WASHER MAYTAG MVWC6ESWW1 "arrived on site to install previously diagnosed and ordered parts. Per the previous diagnosis, I removed and replaced the temp/sensor switch and motor and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."

Near Fernhill Dr, Austin, TX 78717
James C.

James C.

FREEZER WHIRLPOOL KSC24C8EYY02 "Arrived on site and installed new compressor, evaporator, stub and drier. Charged with 5.3oz 134a and tested for proper operation. Unit cooling properly and instructed customer that the unit may take up to 24 hours to settle into set temps and 48 hours for ice production. Job complete"

Near Crown Ln, Burnet, TX 78611
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to install previously diagnosed parts. It’s inspected unit in work area. Installed new ice control/bin. Unit worked as designed. Call complete.

Near Cherokee St, Elm Mott, TX 76640
Clif L.

Clif L.

RANGE WHIRLPOOL WFE505W0HW1 "Arrived on site to diagnose a range with several components not functioning.

Near Antioch Rd, Smithville, TX 78957
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB865GW0 "Draft on site to install previously diagnose parts. When inspecting the basket and underneath it I found No evidence of anything impeding the basket from driving. I did however find the basket warped. Replaced basket, gear case, and agitator. Tested unit in service diagnostics after a calibration cycle and unit worked as designed. Call complete."

Near Sommerfeld Dr, Waco, TX 76705
Jonathan  S.

Jonathan S.

VENTHOOD UNKNOWN UXT5530AAS3 Arrived on site for venthood lights not working. Inspected unit and work area. Tested voltage to unit and found 120 volts. Gained access to lights and tested voltage and found no voltage to lights. Gained access to control and found loose wire at control. Corrected wiring and tested lights. Found lights working. All test good.

Near Sampley Ln, Leander, TX 78641
Clif L.

Clif L.

DRYER WHIRLPOOL WED92HEFW2 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found lint accumulation and blower wheel causing it to be out of balance. This is causing abnormal vibration and noise in unit. Removed lint accumulation and tested unit. Found all is functioning properly at this time.

Near American Mustang Loop, Manor, TX 78653
Brandon C.

Brandon C.

WASHER MAYTAG MHW5630HC0 "Arrived on site for customer complaint of washer not starting a cycle, found error codes F0E2 f5e2 F8e1, found faulty control and pressure switch, I replaced both parts, unit tested good."

Near San Mateo Dr, Austin, TX 78738
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS72EC0HS00 Arrived on site for oven not able to set cook time and screen not scrolling properly. Confirmed failure. Performed diagnostics mode and checked fault codes and found none. Performed factory reset and tested components activated. Tested in user operating mode and found all operation working after performing factory reset. Spoke with customer on repair and user care. All tested good.

Near Houston, TX
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site and found left fresh food door is concave and not connecting with door switch. Added a temporary shim so dispenser will work for customer, will need to bring back correct shim to complete call. No water leaks from connections at time of service; ordrng 5 WP2177331 (plastic-sq)s and 5 WPW10221048 (spacer)s"

Near Pond View Pass, Buda, TX 78610
Andy  B.

Andy B.

COOKTOP JENN-AIR JGD3536WS01 Arrived on site for cooktop 2 burners not igniting. Tested and inspected unit and found burner heads will need to be replaced.

Near Beach Rd, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Logan Dr, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR LG LMXS30776S/01 "arrived on site to install previously diagnosed and ordered parts. Due to the left RC door leaking from the water filter area, I removed and replaced the left RC door and installed a new water filter assembly. I removed the ice maker assembly and the dispenser assembly from the old door and installed them to the new door. Checked all water connections and were dry. Tested the door components and all were functioning. No water leaks observed during service, job completed."

Near Quiet Moon Trail, Cedar Park, TX 78613
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite to install RC evaporator cover from prior tech’s diagnosis. Removed shelving and removed broken RC evaporator cover and installed new replacement. Also used longer 1/4 screws to secure cover to shroud. Reassembled and tested unit. No air gaps found. No other issues found. All water connection were dry at time of service.

Near Oakdale Dr, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325FDAM01 "Arrived on site for water leaking. Found split on knuckle of icemaker water line,replaced water line tested icemaker no leaks."

Near Alans Way, Manchaca, TX 78652
Brandon C.

Brandon C.

FREEZER KITCHENAID KRFC302ESS02 "Arrived on site to replace broken ice maker tray coupling, after replacing, unit tested good."

Near Overland Stage Rd, Dripping Springs, TX 78620
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for screen to unit being damaged. Tested unit. Found that front display screen was not working correctly. Replaced display panel. Tested unit. Unit test good. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived onnsite and site and used filter and kit to repair. Unit is now operating as designed.

Near Smoke Signal Pass, Pflugerville, TX 78660
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for u it having deep scratches. Found scratches. Replaced outer door trim. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to replace scratched handle, upon inspection we found the handle was scratched, replaced. No problems detected."

Near Guadalupe St, Austin, TX 78701
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven not powering on. Customer stated that after running self clean cycle unit had lost power. Turned circuit breaker off and gained access to thermal fuse. Measured thermal fuse resistance and found opened. Removed failed fuse and installed new. Powered unit on and performed diagnostics mode, tested all operations. All tested good. Spoke with customer on user care guide."

Near Buffalo Trail, Liberty Hill, TX 78642
Clif L.

Clif L.

COOKTOP WHIRLPOOL WCE55US0HS01 Part that was shipped was correct part number but box was incorrectly packed and incorrect part inside. Office will need to re-order part and set return appointment.; ordrng 1 W11111805 (HARNESS)

Near Manor, TX 78653
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit handles on unit. Only needs left handle replacement. Replaced handle. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for ice in freezer. Found large gap between door and cabinet found freezer door not sealing. Removed door and cleared all ice,installed new brackets,reassembled freezer compartment and door checked door seal good."

Near Lockhart Dr, Austin, TX 78704
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FW3 Arrived onnsite and found failed valve. Replaced valve. All checks good. Unit is now operating as designed.

Near Clarence Bohl, Pflugerville, TX 78660
Richard P.

Richard P.

MICROWAVE KITCHENAID KMHS120ESS2 Arrived onsite for the microwave with door open displayed. Upon inspection found that the upper inner lock was stuck. Adjusted spring and issue is resolved. Complete.

Near Robin Ln, Seguin, TX 78155
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for refrigerator making a rattle sound. Performed diagnostics mode and found air baffle motor at fault. Will need to order air baffle and schedule ordrng 1 WPW10479155 (AIR BAFFLE )"

Near Lions Lair, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR JENN-AIR JFC2089BEM01 "Arrived on site and found right hand fresh food door gasket is tearing, Replaced gasket and used heat gun to straighten it. No water leaks from connections at time of service, job complete"

Near Anderson Ridge, Wimberley, TX 78676
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED6620HW1 Arrived onsite and installed console. All checks good. Unit is now operating as designed.

Near Screech Owl Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

ICE MACHINE MAYTAG MSS26C6MFZ00 "Arrived on site and inspected refrigerator and found small amount of ice along backside of icemaker wall and small amount built up on top of icemaker edge, took one picture. Ran test 44 and 45 and found water is barely trickling in when filling. Checked water dispenser and it is trickling here as well spoke with tech line and they recommended checking water pressure at primary inlet valve and found water pressure is weak here. A new inlet valve will correct issue.ordrng 1 WPW10238100 (valve-inlt)"

Near Midland St, Wimberley, TX 78676
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site to install previous diagnosed part. Gained access to failed defrost sensor and installed new. Performed diagnostics mode and tested sensor and found passed in diagnostics mode. All tested good, no water leaks detected durning service."

Near Magna Ln, Liberty Hill, TX 78642
Brandon C.

Brandon C.

RANGE UNKNOWN UXB1200DYS0 "Arrived on site for customer complaint of loud grinding noise, found faulty blower, I replaced blower, unit tested good."

Near Cottonwood Creek Dr, Dripping Springs, TX 78620
Richard P.

Richard P.

REFRIGERATOR JENN-AIR JCD2292KTB Arrived onsite for the refrigerator freezing in the refrigerator compartment. Ran diagnostics and found that the damper control was stuck open. Replaced damper control and temp sensor. Refrigerator tested fine and no leaks detected. Complete

Near Sherrill Rd, Kingsbury, TX 78638
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived to inspect unit with not turning off complaints, found blowers working properly. Ran diagnostics and found communication errors, console is shorting out, removed and replaced and tested good"

Near Iron Rail Terrace, Round Rock, TX 78664
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFC2290RTB00 Arrived onsite for the refrigerator with door closing and wobbling issues. I found the shims not under the back right side correct because the floor from left to right in the rear is not level and I showed this to ms. Ms stated that Wilson Appliance had come out and replaced the back right roller. I corrected the shims and tried to level the unit but the front left leveling foot is stripped and the right one is in bad shape also. Need to replace both leveling feet to complete service. Ordering WPW10515763 ROLLER-CAB & WPW10515762 ROLLER-CAB ordrng 1 WPW10515762 (ROLLER-CAB)

Near Morning Moon Cir, Austin, TX 78732
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site and set refrigerator into a diagnostic cycle and found the noise customer is hearing is the compressor running. The noise is normal and reported situation to tech line, no water leaks from connections at time of service, job complete 7726920646"

Near Flite Acres Rd, Wimberley, TX 78676
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE254ESS Arrived onnsite and installed detergent dispenser. Reports of intermittent failure to open. Found loose flap door gasket. All checks good after repair.

Near Bridgefarmer Blvd, Pflugerville, TX 78660
Tyler B.

Tyler B.

DRYER LG DLE7200WE "Arrived to inspect unit with no power. Found correct voltage, found voltage in control. Removed control and replaced and tested good."

Near Montana Sky Dr, Austin, TX 78727
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL G7CE3034XS00 Arrived on site and was advised of customer complaints and concerns. Ordering 2 elements and all switches as result. Correcting heating issues and cooktop on light. ; ordrng 1 WP74007840 (switch- in) and 1 WP8273992 (elmnt-surf) and 1 WPW10189281 (elmnt-surf) and 1 WPW10312185 (switch-inf) and 1 WPW10312185 (switch-inf) and 1 WPW10326246 (switch-inf)

Near Landon Samuel Loop, Pflugerville, TX 78660
Clif L.

Clif L.

WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washer that is not completing cycles. Tested unit and found low cold water pressure from wall. Homeowner will need to have water pressure issue corrected to complete repair. No leaks were found at time of service.

Near Old Lake Rd, Smithville, TX 78957
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for refrigerator making noise. Tested and inspected unit and found all operations to be normal. Called tech line and spoke with JK (SR# 7726919283) Made aware of stated issue and what was found. Was instructed that unit is operating as designed and to instruct customer on use and care and practice for best performance. Did as instructed. No repairs are needed at this time. No water leaks present at time of service.

Near Painted Sky Bend, Leander, TX 78641
Robert J.

Robert J.

RANGE WHIRLPOOL KGCU467VSS01 Arrived onsite for the stovetop gas knobs hanging up when turning. Upon inspection we found that the covers around the knobs were touching them. Adjusted covers and tested everything working properly now. Complete

Near Wilderness Creek, Canyon Lake, TX 78133
James C.

James C.

MICROWAVE GE PT7800SH8SS Arrived on site and tested operation. Found damper door motor running constantly when door closed. Accessed assembly and found damper door not making contact with switch. Adjusted plate and tested. Door now making contact with switch. Unit tests good. Job complete

Near Co Rd 135, Burnet, TX 78611
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED4850HW0 Arrived onsite for unit not staying in the start position when pushed. Test unit. Found that start button was not holding start position to continue cycling. Replaced start button. Tested unit. Unit test good. No issues at this time. Job complete

Near Alderman Dr, Austin, TX 78747
Lou S.

Lou S.

RANGE WHIRLPOOL KDRS467VSS04 "arrived on site to install previously diagnosed and ordered parts. Due to the keypad failure, I removed and replaced the keypad with ribbon harness and tested the unit. Unit operated as designed with no error codes. No gas leaks detected during service, job completed."

Near Legend Trail, Leander, TX 78641
Robert J.

Robert J.

DISHWASHER JENN-AIR JDB9800CWS2 Arrived onsite for the dishwasher not having lights on the door. Ran diagnostics and that the touch panel was not working. Installed new touch panel and tested. Everything is working properly. No leaks detected. Complete.

Near River Park Dr, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced control panel diagnosed by previous technician, no water leaks from connections at time of service, job complete"

Near Strawberry Blonde Dr, Buda, TX 78610
Jonathan  S.

Jonathan S.

FREEZER KITCHENAID krmf706ess01 "Arrived on site for refrigerator freezing up on FC evaporator after evaporator fan assembly was replaced for power failure occurring. Gained access to FC evaporator and inspected terminal connectors. Performed diagnostics mode and tested FC evaporator fan. Ran test 6 defrost cycle. Found heater activating. Measured resistance on defrost thermostat and found at 3.1 K ohms and found within range, was at room temperature. Called Whirlpool tech support and spoke with Justin. Went over prior repair and testing. He stated it would need stealth UI replaced. Spoke with customer on failure. We are going to see if resetting will correct failure before replacing UI. Informed customer on where to look for ice developing and possible sounds that may occur if failure reappears. Customer will call at first signs of failure. (SR# 7726918680)."

Near Zoysia Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BB2 "arrived on job to diagnose oven, upon inspection we found the oven was not igniting, igniter did not activate and oven light was off, ordered parts and rescheduled. Office to set time ; ordrng 1 W11126814 (CONTROL ) and 1 W11176454 (IGNITOR )"

Near Larrys Ln, Manchaca, TX 78652
Al R.

Al R.

WASHER WHIRLPOOL MVWB765FW3 Arrived to install previously ordered part.Removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Stone Water Ln, Jarrell, TX 76537
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived to inspect cooktop with scratches. Confirmed the complaint and took pics, replaced top and tested good"

Near Pablo Way, Round Rock, TX 78665
Jonathan M.

Jonathan M.

COOKTOP JENN-AIR JGCP436WP02 "Arrived on site to install previously diagnosed parts. Replaced igniter harness and tested unit. Unit continued to click on the front right burner. In addition to this burner, the middle back burner started clicking when in use as well and clicked 3 other burners when clicking. The back right burner also started clicking the middle back burner when in use. It would only cease when the middle back burner was turned on. Called Techline and spoke to TJ SR# 7726918822. He advised that he would file a report to his engineering team due to multiple issues going on and all the repairs already made to this unit.

Near Stone Canyon Dr, McGregor, TX 76657
Paul R.

Paul R.

DISHWASHER WHIRLPOOL KDPE234GPS0 "Arrived onsite for the dishwasher with a broken rack. I found the left side adjuster broken and the rail separating. I found the door not closing good because the hinges are bent. The left adjuster and rail will need to be replaced. When this happened it put a dent on the inner door panel and I will find out if the inner door would be covered. I took pics of the door. Ordering W11259785 TRACK, WP8534854 HINGE-DOOR, WP8534853 HINGE-DOOR, & PARTS AUTHORIZATION for W10908291 DOOR-INNER. The office will need to RS the call depending on the part authorization.; ordrng 1 PARTSAUTHORIZATION (W10908291 DOOR-INNER) and 1 W11259785 (TRACK) and 1 WP8534853 (HINGE-DOOR), rqstng P&A on 1 WP8534854 (HINGE-DOOR)"

Near Austin, TX 78750
Lou S.

Lou S.

WASHER LG WT5070CW "arrived on site to inspect washer check maintenance. Upon further inspection, I placed the unit in diagnostics and tested. Unit operated as designed. I removed the water hoses from the valve and checked the screens and they were good. Tilted the unit back to inspect underneath and all checked good. I recommended that the customer should change the water hoses to braided hoses every 5-6 yrs or as needed. No repairs needed at this time. No water leaks observed during service, job completed."

Near Nelson Ranch Loop, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "arrived on site to inspect refrigerator doors popping open when closing. Upon further inspection, I found that when closing the left rc door the right rc door pops open. I advised the customer that when closing the doors, the left door should always be closed before the right due to the left door million causing damage to the right door gasket. I contacted Techline and spoke to Dustin and advised of my findings and Dustin advised that the left door is the heaviest of the two doors and there is no place for air to go and right door pops open; open both at same time close at same time or left door first. Dustin advised no repairs needed to be made and provided file #7726915664. I did find that the unit was not level and was tilted forward. I attempted to level the door, but this caused both door hinges to wedge against the cabinet and the right door would not close at all. I re-leveled the unit the best the cabinets would allow and tested the doors and

Near Booth Cir, Volente, TX 78641
Robert J.

Robert J.

DRYER AMANA NED4655EW1 Arrived onsite for the dryer making a metallic noise when spinning. Upon inspection we found that there was a coin stuck in the felt. Removed coin and tested. Sound is no longer present. No other issues were found. Complete.

Near Ferryboat Ln, New Braunfels, TX 78130
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on sit scores no ice. Ran diagnostic recirculated pump to pushing water through dispenser diagnosed faulty pump,installed a new pump powered unit on ran diagnostics unit working as designed. ; used 1 W11325175 (PUMP) from stock"

Near Rivercliff Dr, Spicewood, TX 78669
Paul R.

Paul R.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for a dryer that’s not heating. Ms stated the dryer heats but it’s taking multiple cycles for clothes to dry. I found the house vent restricted causing no air flow. I explained this to the customer and she is calling a vent cleaning service. I found the dryer cycling between 115-165 degrees with the vent hose disconnected but with it connected the temp reached 170 degrees and remained idle. Call complete.

Near Canary St, Austin, TX 78734
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived onsite for the refrigerator having frost build up in freezer. Upon inspection found that the door gasket is not sealing properly. ; ordrng 1 W10407216 (gasket-fip)

Near Signal Hill, Seguin, TX 78155
David  Z.

David Z.

DRYER WHIRLPOOL WED5000DW0 "Arrived on site to diagnose dryer that was taking multiple cycles to dry clothes. Performed diagnostics and found heating is working properly. Washer was not spinning out clothes, and as a result the dryer was dealing with extra wet clothes. Dryer vent had noticeable amounts of lint in it, but seemed to have decent ventilation. All is working as designed at this time. Advised customer to have dryer vents cleaned as they did have some buildup, but fixing the spin issue in the washer should resolve this. Call complete."

Near Cahone Trail, Austin, TX 78729
Robert J.

Robert J.

OVEN AMANA AGR5330BAS3 Arrived onsite for the oven not heating properly. Ran diagnostics and found that the oven temperature is slightly high. Adjusted user temperature 10 degrees cooler. Tested oven temp at 425 per customer request. Oven temperature is now accurate. No other issues found complete.

Near Legend Rock, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to replace push rod, we replaced the push rod and retested, all tests passed no problems detected. Complete"

Near Veronese Dr, Austin, TX 78737
Paul R.

Paul R.

DRYER LG DLE9577SM Arrived onsite for the dryer to replace the previous diagnosed parts. I replace the high limit thermostat and tested the dryer. I didn’t have any heat. On the previous visit I tested voltage at the dryer and had 241VAC but I was only getting 120VAC now missing L2. The customer stated they hadn’t tried to use the dryer since I left. I looked at the circuit breaker and it wasn’t showing tripped. I turned the breaker off and back on and had 241VAC. I tested the dryer. The dryer is working as designed.

Near Lariat Trail, Austin, TX 78734
Scott  M.

Scott M.

DRYER MAYTAG MGDC465HW0 Arrived on site for dryer making noise . Found one of rollers was failing . Replaced rollers belt and pulley . Tested unit and noise is no longer present . Did recommend customer have vent cleaned . Cleaned out lint in dryer . Lint is no longer present . Job complete .

Near Brookswood Ave, Austin, TX 78721
James C.

James C.

RANGE JENN-AIR JDRP536WP03 Arrived on site and found streaks inside outer glass. Disassembled door and cleaned glass. Reassembled and found door functions properly. Job complete

Near Buffalo Trail, Liberty Hill, TX 78642
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is randomly tripping the breaker. Tested all parts and components and found no mechanical failures at this time. Advised homeowner due to GFCI breaker unit could possibly trip it due to ungrounded parts. No further repairs are needed and no leaks were found at time of service.

Near Rimrock Ct, Bastrop, TX 78602
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 Arrived onsite to replace parts previously ordered. Installed new control and dispenser housing. Ran calibration and checked or leaks. No leaks detected at this time. Everything working properly. Complete

Near Blossom Valley Stream, Buda, TX 78610
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS42SEDUDW15 "Arrived on site for cracked water line. Replaced damaged line and connector,turned on water no leaks at connections. Tested water dispenser no water from dispenser,ran icemaker,icemaker filled with water,water to valve,smart valve not passing water to dispenser unit will need a new valve; ordrng 1 WPW10159842 ( VALVE), states that autho needed"

Near E 34th St, Austin, TX 78705
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS42SEDUDW15 "Arrived on site for cracked water line. Replaced damaged line and connector,turned on water no leaks at connections. Tested water dispenser no water from dispenser,ran icemaker,icemaker filled with water,water to valve,smart valve not passing water to dispenser unit will need a new valve; ordrng 1 WPW10159842 ( VALVE), states that autho needed"

Near E 34th St, Austin, TX 78705
Al R.

Al R.

WASHER MAYTAG MVWX655DW Arrived to inspect defective drawer.Confirmed the complaint and removed and replaced it.Job complete

Near Stallion Dr, Killeen, TX 76549
Brandon C.

Brandon C.

WASHER LG WM5000HVA "Arrived on site for customer complaint of unit leaking, found leak coming from door bellow/gasket and the drain hose connection. Ordering bellow/gasket and hose. ordrng 1 5214FR4058Y (HOSE) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 MDS64934202 (BELLOW/GASKET)"

Near Tempranillo Way, Austin, TX 78738
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for unit with ice building in feezer under basket. Found gasket hanging down. Removed door, found door was too far separate to lock in gasket. Unit will need freezer door to complete repair.; ordrng 1 CNOTE (PART AUTHO ) and 1 CNOTE (OFFICE RS ) and 1 LW10547320 (dor-fip ss)"

Near Brisa Bend Way, Round Rock, TX 78681
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onsite for the refrigerator water dispenser leaking. Upon inspection we found that the water line going to door was not plugged in correctly. Reseated water line and tested no leaks detected.

Near Mossycup Dr, San Marcos, TX 78666
Al R.

Al R.

DRYER MAYTAG MEDX655DW1 Arrived to inspect dryer not drying.Confirmed the complaint and checked continuity on all parts and determined the timer was defective.Removed and replaced it.Reassembled and unit tested as designed and now heats.Job complete

Near Pioneer Way, Round Rock, TX 78665
Scott  M.

Scott M.

REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Arrived on site ,installed filter head. Used liner repair on two largest cracks in freezer , ordering more liner repair due to finding more cracks . Ordering control,dampener ,thermistor . Autho.; ordrng 1 242278801 (thermistor assembl) and 1 242303001 (damper assy) and 2 8201700 (repair kit)s and 1 A01078804 (control) and 1 AUTHO"

Near Linden Loop, Del Valle, TX 78617
Arthur B.

Arthur B.

DRYER MAYTAG MEDB755DW0 "Arrived onsite for customer complaint of dryer not starting. Removed back panel and found harness to thermal fuse broken. Removed and replaced wire harness, reassembled. Adjust motor so it is sits right in bracket. Reassembled and tested unit. Dryer now works as designed. Dryer vent and lint trap was clean of lint at time of service."

Near Bowles Ranch, Belton, TX 76513
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for deli control issues. Removed faulty control,installed a new deli control tested deli control unit working as designed."

Near Dupree Ln, Austin, TX 78748
David  Z.

David Z.

WASHER MAYTAG MVWC465HW2 "Arrived on site to diagnose a washer that was unresponsive and only spinning in 1 cycle. Ran diagnostics and found control is fairly unresponsive. Took 3 tries to get unit to go into diagnostics and when it did it was slow to run the cycle. Was able to get unit to finish diagnostic mode, and also tested a drain and spin. Unit was mechanically functional other then slow control. Ordering 1 W11249158 Control. .; ordrng 1 W11249158 (cntrl-elec)"

Near Mc Phaul St, Austin, TX 78758
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived to replace dispenser, removed door and dispenser, replaced and tested unit and unit tested good"

Near Jan Ln, Georgetown, TX 78626

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